Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 02/12/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • antideprived jozef (@antideprived) reported

    hyperoptic wifi r u going down u disconnected me from my siege game smh

  • SkibbleDazz Raza (@SkibbleDazz) reported

    .@Hyperoptic @HyperopticCS I’m sorry this is unacceptable every other night my internet connection is lost. You’re charging a premium but your quality of service seems to be declining.

  • jessie_angpx Jessie (@jessie_angpx) reported

    @HyperopticCS hi, I’m with hyperoptic around the Stratford area in London. The internet has been down since 3pm. Any idea what’s the issue?

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @AM_UK19BONG @Hyperoptic Hello Abhijit. As explained in the other tweet, it is a part of our T&C that you agreed with previously. We are sorry, but unfortunately, we are unable to assist with this particular issue.

  • mattbasch Matt Basch (@mattbasch) reported

    Was excited for @Hyperoptic broadband, but after waiting 2 months and having 2 separate installs scheduled where no one turned up, I have no choice but to find another provider. I'm not going to take a 3rd day off of work for it to happen again. Horrible service.

  • antideprived jozef (@antideprived) reported

    hyperoptic wifi r u going down bruh my wifi having a stroke u dc'd me from my league game

  • StevenNT Steven Jones (@StevenNT) reported

    @Zalamandrr al nice, shame that Hyperoptic didn't arrive give an ETA but I think any Altnet is good these especially if you get 900 up and down too

  • rashukhanna_i Rashu Khanna (@rashukhanna_i) reported

    @Hyperoptic 12th day since activation requested. Your team is still unable to activate the service!!

  • OsasDapheel Olufemi Osasona (@OsasDapheel) reported

    Going to 1 year that I’ve been using Hyperoptic in my house now and I have never had a single network outage, nor a slow network. Fast unlimited internet. All for £20 a month. What exactly is the problem with ISP’s in Nigeria. What’s the excuse?

  • AM_UK19BONG Abhijit Majumdar (@AM_UK19BONG) reported

    @Hyperoptic They are no different. Their customer service is horrible. I have to change address after staying with them for 1 year. The new address they can not provide service. Now they want me to pay for remaining term.