Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 12/27/2025 08:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Lucia181086 Lucia (@Lucia181086) reported

    @Hyperoptic Been without WiFi for over 4 weeks and they still don't have any answers to when I will be connected. Keep getting fobbed off from one department to the next! Save your money and avoid this awful company!!!

  • BettyShmem Julie Platt (🚘🇪🇺🐈🏴󠁧󠁢󠁳󠁣󠁴󠁿🐌🏳️‍🌈🍸) (@BettyShmem) reported

    Hey @Hyperoptic, get your butt up to the West Coast of Scotland please. Your service & customer service wipes the floor with the entire shambolic lot of the others put together! #72DaysAndCountingWithoutInternet

  • _GingerrA_ Ginger (@_GingerrA_) reported

    Hyperoptic has served my place satisfactorily for the past year and I’ve recommended to lots of friends. But for the last week, I’ve lost connection and even an engineer came in today, the problem seemed hard to locate. I’m working at least half time from home so… @HyperopticCS

  • J50162897 RTX Searcher 3060ti (@J50162897) reported

    @virginmedia your router is dreadful 😡 and keeps seemingly randomly dropping connection despite the white light staying on. I have an online interview coming up. How can I get in touch with your twitter customer support team? Hyperoptic have much better deals right now

  • Londoner0687 Schola (@Londoner0687) reported

    @Hyperoptic my internet speed today is 2, 5mgb!!! Whats going on?? Been trying to connect to technical support for 45mins with no luck...

  • Glasto_Traffic GlastoTraffic (@Glasto_Traffic) reported

    @Elivance09 @Hyperoptic my 900mb down and 900mb up seemed ok. I think it's faster than see tickets internet they have their servers connected to though.. ;)

  • dhuelsermann Dirk Huelsermann (@dhuelsermann) reported

    @Hyperoptic and @BatterseaPwrStn why is the internet connection down for ONE day ? #neverOrdinary @BatterseaPwrStn isn’t it ?

  • thebish316 jimmyb (@thebish316) reported

    @AtM0StF34r @Hyperoptic @HyperopticCS Same with me, got download speed of 0.1mb on a 500mb service. Was fine last night, nothing this morning. According to website the service is normal in my area

  • sii_taylor simon (@sii_taylor) reported

    @Hyperoptic 3 weeks and counting no internet 👎nobody fixing the issue

  • CGInfernoBlast Anderson (@CGInfernoBlast) reported

    BT Internet = **** Sky Internet = **** Community Fibre or Hyperoptic please hurry and come to my area. cba with these companies and their poor lines...