Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 01/11/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ChppIl ChappeII (@ChppIl) reported

    @HyperopticCS @PancakePete00 Look at Twitter, the only PS users facing this issue are those who have hyperoptic broadband, its obvs your issue.

  • TomSamBee Thomas Braithwaite (@TomSamBee) reported

    @RichardNeil13 @jnightda1 @AskPS_UK You on Hypertopic? I tried tethering with phone and it worked with 4g/5g. Must be a hyperoptic issue if so.

  • Piskopat54Yazar Emrah #Trabzonspor (@Piskopat54Yazar) reported

    @JasonWilde_SIEE @AskPS_UK What company is your internet provider ? I have same issue with hyperoptic they blame Sony UK but some of other websites and apps don't work for me neither .

  • Chris89698477 Chris (@Chris89698477) reported

    @ArmaVALIANT @zoetargaryen @AskPS_UK Got to be hyperoptic as others are reporting the same thing. I’ve tried contacting their live chat but can’t get through, nightmare. Let me know if you find a fix

  • DazLFC79 🏆Champ19ns🏆Darán Mac Thoirealaigh (@DazLFC79) reported

    @RebeccaAliceEFC @AskPS_UK @HyperopticCS I'm having same issue, also with Hyperoptic, got speeds of 400mb upload and download, yet ps5 says connection time out when trying to connect psn server and software update won't happen. I want this sorted PS UK!

  • firaskamal firas kamal (@firaskamal) reported

    @XeroNixxy @Hyperoptic Hi. I have the same issue, and I am with hyperoptic as well

  • The_Greal_Deal City (@The_Greal_Deal) reported

    @Hyperoptic @HyperopticCS you need to look into issues with PS5 connectivity. Doesn’t work at all but the PS5 connects fine to other providers Not happy 🤬

  • Chris89698477 Chris (@Chris89698477) reported

    @Hyperoptic Hi, there appears to be an issue with Hyperoptic users connecting to the PlayStation network. This has been all day. I think the issue is with Hyperoptic because I can login to my account via 5G but not when connected to Hyperoptic. Could you please investigate?

  • JamesHVoices James Holyoake (@JamesHVoices) reported

    @HyperopticCS @ChppIl While I'm sure you have to say this, it's unfortunately highly likely that the problem is with @Hyperoptic. Most people have attempted tethering with phones and it works fine. Perhaps a little more investigation is needed your end.

  • Chris89698477 Chris (@Chris89698477) reported

    @HyperopticCS @firaskamal @XeroNixxy The issue is not the PS servers, the only people who are experiencing the sign in issues are with Hyperoptic.