Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 02/04/2026 19:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • niccimc Nicci McShane 倪琪 (@niccimc) reported

    @Hyperoptic an engineer came out yesterday to fix my Wi-Fi. It worked but it’s now not working again today! Please help I need urgent support on this now please for work

  • Mac50827443 Mac (@Mac50827443) reported

    @Hyperoptic There is an internet outage since last 80mins. Is it widespread or localized to G1 4ET. Absolutely no response to emails. Chats and voice calls are queued. Any ETA for restoration? #Glasgow

  • AlexWebTweets Alex 🇬🇧🇦🇹🇪🇺 (@AlexWebTweets) reported

    One of the Worst Things on social media is the adverts from ISPs who say “we’ve arrived!” only to find via their postcode checker that they have not, in fact, arrived. @virginmedia @CommunityFibre @Hyperoptic are all culprits of this.

  • Rebbsy_ Rebbs #ll (@Rebbsy_) reported

    @Twitchberkay_gn @Hyperoptic Fix it maybe ? Doesn’t take 3 days to fix a leak u fat ugly ****

  • apooja_agg Pooja Aggarwal (@apooja_agg) reported

    @Hyperoptic service outage with no warning in all of E14 9xx. On a never ending “sorry for the wait..” loop with customer service. Any plans to resolve?!

  • Yowge Will (@Yowge) reported

    @Hyperoptic signed up today, customer service poor, spent ~ 3 hours trying to speak to someone in technical, connected to router WiFi but still no internet. Was told wait time for was ~ 7 mins, after 46 mins on hold my call was disconnected. Regretting choosing hyperoptic

  • sommie999 Alastair Sommerville (@sommie999) reported

    @stuartlewis @Hyperoptic Registered interest in the service, but I think it may be sometime to get it in Fife!

  • EyUpPete Pete Smith (@EyUpPete) reported

    After being in chat with you for an hour and 45 mins, I did everything you asked including the speed test on your site to prove the connection is beyond shocking you then ghost me. I'm still within a month I'd like to cancel. @Hyperoptic @HyperopticCS

  • hachele9 Helena (@hachele9) reported

    @Hyperoptic internet still down in RG14. I understand that there are outages, but can we at least have some sort of communication about what's going on?

  • NzCas Cas Dx Nz (@NzCas) reported

    @Hyperoptic internet still down in E149**. I understand that there are outages, but can we at least have some sort of communication about what's going on ?