Hyperoptic Outage Report in Gillingham, Kent, England

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (70%)
• Wi-fi (14%)
• Total Blackout (13%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Kylo (Lau)Ren (@LaurenSimo) reported 2 minutes ago

  @CandiceStarke @Hyperoptic Have you received any update in regards to this issue

• 
  Daniel Friar (@dannyboyfriar) reported 2 minutes ago

  @HyperopticCS @Hyperoptic Our new connection doesn’t work at all with the password you’ve provided and you’re not answering calls or online chat. How can we get support?

• 
  Paul Thompson (@tommo_68) reported 5 minutes ago

  @Hyperoptic Not good customer services when the system goes down & u lose Internet for 3.5 days as the can't access the property to fix it. Make sure they have 24-7 access before signing up.

• 
  Rory (@RHt95) reported 9 minutes ago

  @HyperopticCS Hi, we've had constant issues with Hyperoptic since we moved in - our WiFi works fine, but we cannot use any mobile apps on the hyperoptic wifi (Spotify, Messenger, Instagram, etc.) Every time I've contacted the support team, they reset the DNS - still no fix.

• 
  #IveJewishMates #But #ISRAEL #IS #A Racist #State (@maracus27) reported 12 minutes ago

  @kentaylor56 @Lord_Sugar I have first hand experience of atrocious service from 'working from home' people who only live a short distance from the office they should be in. That includes atrocious Labour run Hackney (voted Labour all my life) EDF Thames Water Virgin Media & Hyperoptic. Get back2work!

• 
  Mirza (@Mirza18057668) reported 13 minutes ago

  Not a great start by @Hyperoptic @HyperopticCS -internet not working since it was installed this morning. What a let down.

• 
  Ryan Lee (@RyanLeeEditor) reported 16 minutes ago

  @CatsAreLoud 75Mbps for less than £28pm sounds like a damn good deal! Just wish FTTP was more commonplace in areas outside London, 'cause Hyperoptic does 1Gbps for £45pm... :/

• 
  S.E.C (@IbzSayed) reported 18 minutes ago

  @superninja106 @Tobjizzle Ur on a mad one if you really think that. Anyone providing fibre optic (virgin, hyperoptic, bt), has very stable Internet. Very rarely do their services go down

• 
  J Stampton (@j_stampton) reported 20 minutes ago

  @Joses_World @virginmedia Hey there, Zen were the best, followed by Hyperoptic and the Plus net. BT and SKy were in the middle range and @virginmedia were voted the second worst.I can’t believe how much of my precious time I have wasted dealing with them and still no result. Liars, idiots and thieves .

• 
  Paul Thompson (@tommo_68) reported 22 minutes ago

  @aaronosher @Hyperoptic Price go up a lot when renewing the contract and & if their service goes down as ours did recently it took 3.5 days to b restored and as over a weekend no official compensation offered. Would not suggest using Hyperoptic if you can't b without a service when there is problems