Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 02/06/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • cbrown1230 Christine (@cbrown1230) reported

    @Hyperoptic it’s time to stop parroting ‘send us a Dm’. I have - many . Still no satisfactory service from you. This is a company everyone should avoid

  • redfishcowboy Brrrrrrrrrrrrr (@redfishcowboy) reported

    @Hyperoptic Apparently my neighbors in my building can have your service but I can’t get It installed due to a “Stage 1 Suspension” that has been going on for 3 months with no end in sight… it is confirmed that the suspension is due to factors hyperoptic controls.

  • cbrown1230 Christine (@cbrown1230) reported

    Anyone moving into a new home and thinking of taking the @Hyperoptic broadband on the promise of instant connection please don’t! It’s not true and there is absolutely no customer service. Five days no connection and no communication. Dreadful

  • Lesism Les (@Lesism) reported

    @grandwaz000 Shut up, you! You make me feel sick!🤮 Best thing about my brief marriage was Hyperoptic, and I miss it so damn much!

  • bbinlonduan bbinlonduan (@bbinlonduan) reported

    @Hyperoptic hi, can anyone help with my internet, waited in queue twice for a chat and it just keep disappearing, i also inbox @HyperopticCS but no one replied. Internet is very unstable lately

  • TheOneRahman IK04LAS  (@TheOneRahman) reported

    Yo @Hyperoptic why is your customer service so bad ? Been on hold for over 40 mins just to ensure the correct work order is provided to your engineer as he has only been allocated 30 mins for new install & extension.

  • olding80 davo 💙💛🇺🇦🇺🇦 (@olding80) reported

    @Hyperoptic Really should be! I moved from sky because it was slow. You may be fast but you keep going down. No internet again today and no one to talk to either! I need to work and so do others in my building!!!

  • Irammy_ Irām (@Irammy_) reported

    Wow. £245 to cancel broadband with @Hyperoptic. I'd previously had a great service with them but now I would definitely not recommend. @HyperopticCS

  • Ccynica Ccynical (@Ccynica) reported

    @Hyperoptic @HyperopticCS you didn't help me at all, why are you even operating @Ofcom you need to do your job properly and take action against hyperoptic for their behaviour

  • Hankers4Charlie Charlie Hankers (@Hankers4Charlie) reported

    @joccay @UrmstonDeb Ours has been off and on all night. At one point I did a speed test and I was connected to Hyperoptic getting 70mbps, then nothing. Seems intermittent rather than just broken. Hope it's working tomorrow or I'm in trouble ...