Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 02/24/2026 06:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • hrukoko cony five (@hrukoko) reported

    Hey @Hyperoptic,whenever I activate the static IP address,my internet drops.I've had 4 useless tech support calls,full of promises to help,but each time I see that no one has even tried to do.3rd week in a row.Why are you ignoring me? What do I have to do to get your attention?

  • tomek_london Tomek (@tomek_london) reported

    @Hyperoptic loss of service yet again. 8th time since I moved here in July. Now I’m 36th in your queue. Not even one week since the last outage.

  • _mich_alice_ Michelle (@_mich_alice_) reported

    @Hyperoptic any update on issues with connection in L20 area, it's been down since last night and we need the connection for work

  • SLarhorn Sarah (@SLarhorn) reported

    @Hyperoptic what am I paying for? No internet connection for 3 days. I called customer service and they said engineer will be coming on Thursday. So that’s 6 days without wifi/internet. I’m switching back to BT since this is the 2nd time this has happened to me. #hyperoptic

  • Rexsan_ Rexsan (@Rexsan_) reported

    @shirubusutori @neilforbessoul @Hyperoptic Also in canary wharf same issue no ETA or consideration

  • EthanAdams97 Ethan Adams (@EthanAdams97) reported

    @Hyperoptic no internet in tn38 area. Hasn’t been since this morning and received no sms update since 11am?? When will it be fixed and what even is the issue??

  • xenom0rph09 Xenomorph (@xenom0rph09) reported

    @Hyperoptic Are you not even upgrading your network beyond 1GB? Everyone else is going faster and your stuck. I cant even get full 1GB on wired on your 1gb package. I only get 700mb...

  • diygolf John Pennington💙 (@diygolf) reported

    I am moving to a new apartment my landlord has sold the apartment I’m in. I rang @Hyperoptic to sort out my Broadband contract, unfortunately they don’t cover my new address but have agreed there will be no early Termination fee. 👍👍 great service highly recommended

  • neilforbessoul Neil (@neilforbessoul) reported

    @Hyperoptic Is there an outage in East London as sudden drop out and now can't connect ?

  • MASARIwot The Onion Time (@MASARIwot) reported

    @Hyperoptic Terrible service, completely degrading over years