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Hyperoptic

Hyperoptic outages and service status in Gillingham, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Gillingham, including 0 direct reports.
  • The most common problems reported in this area mention Internet.
  • 100% Internet (100%)

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Gillingham, England

The most recent Hyperoptic outage reports came from the following cities: Southend-on-Sea.

CityProblem TypeReport Time
Southend-on-Sea Internet 28 days ago
Chatham Internet 1 year ago
Gravesend Internet 1 year ago
Chatham Total Blackout 1 year ago

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • DazLFC79
    Darán 🏆LFCCHAMP20NS🏆 (@DazLFC79) reported

    @MoneySavingExp Been with @Hyperoptic for 7 years, loyal to a fault yet my charges go up every year while I see new customers only pay less than half for exactly same service. Appalling. There needs to be legislation to stop this inequity, deeply unfair & greedy. Complaining gets nowhere either

  • donedgley1
    Don Edgley (@donedgley1) reported

    @Hyperoptic 3 days broken in SE16. Not sending text updates. Clearly not prioritising fixing your outage. What on earth is going on?

  • witless_duck
    AKP (@witless_duck) reported

    @Hyperoptic how come your service quality standards have stooped so low? Paying 40GBP+ per month and yet the network outage has left me with no internet for the past 3 days. Cannot attend meetings, cannot do anything. Tech support requires waiting for 30 minutes.

  • mhmnat1
    Marcelo Hidalgo (@mhmnat1) reported

    @AgentTm13774 I can’t send you a dm. I don’t find your name. I received the router but don’t have internet and nobody came as offered to setup the connection! I had Hyperoptic but now it’s disconnected too. So I don’t have nothing!! Please help me fix this issue urgently!

  • nenamewilldo
    John Younghusband (@nenamewilldo) reported

    @Hyperoptic CS12010207 you don't answer the phone and your robot doesn't speak or understand English, I have sent an email to support however I don't want a telecoms supplier that takes 48 hours to respond cancel the install booking for Friday 1st May

  • bitwog
    Adam Piper (@bitwog) reported

    @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.

  • SmileyGFace1
    SmileyGFace (@SmileyGFace1) reported

    @Hyperoptic Your post states that I can contact Customer Support via the online chat but when I try, I get an everlasting waiting to respond signal. I can see how embarrassing it is for your lack of customer support to be advertised on social media. Not a good advert, is it?

  • edwinbradford
    Edwin Bradford (@edwinbradford) reported

    @asentance I needed to find a supplier for my father recently and @zeninternet commit to not raising prices during your contract, if they do go up you have the chance to switch supplier. Personally I've had very good service from Hyperoptic too if you can get them. Both offer fibre.

  • karenthompson52
    karen thompson (@karenthompson52) reported

    Disgusting service from @Hyperoptic which I had installed on Tuesday and still zero internet. No front door bell, lighting, heating, sound system etc. Spent hours on phone 3 times but apparently no engineers available and no idea how many days before they can get one WTAF?!

  • ChadWestTweets
    Chad West (@ChadWestTweets) reported

    Just had @Hyperoptic installed last week. It randomly stopped working, apparently due to bad wiring The next engineer available is in six days Dog **** company, avoid