Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 03/17/2026 07:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @SarabjeetKaley @Hyperoptic We are truly saddened to hear about this situation, Sarabjeet, we can assure you that we have 0 tolerance for this type of behaviour. Please send us the address and the time of the incident so that we can address this properly. Thank you.

  • stephenj159 Stephen J (@stephenj159) reported

    @Hyperoptic I'd love if you guys could work with @PersimmonHomes to get service installed on the Griffin Wharf development whilst it is being built, it would be perfect!!

  • joshpines Joshua Pines (@joshpines) reported

    @mikereedwt The experience has been bad nonstop. Both tech and customer service. I had no alternative the first five years. Hyperoptic was a significant improvement. Moving to a new home with supposedly good sky service led me to believe we past the worst. But so far it’s been just as bad.

  • RomfordRoger Fraser McMillan ® ❤️💙 (@RomfordRoger) reported

    @NewsForAllUK Go with Hyperoptic, much better service.

  • b2sanghvi Bhavik Sanghvi (@b2sanghvi) reported

    @Hyperoptic is your customer care down? Waiting for ages! I got a cancellation of plan email when I did not request for it!

  • Tom_262 Tom Hayhurst (@Tom_262) reported

    @Hyperoptic I’ve tried your web chat and been timed out 4 times, sat on hold on your call centre for 30 minutes before being hung up… when can I expect my connection to be restored? Been down since 8am

  • Bnd14860104 Bnd (@Bnd14860104) reported

    @Hyperoptic It is hyperSLOW. I've just got the service two weeks ago and now the router is faulty. Now, I have to wait two weeks for the engineer's visit to fix it.

  • JacquesPOgier Jacques Ogier (@JacquesPOgier) reported

    @Hyperoptic please can you fix the wifi problem near Wandsworth Southside ASAP!? Not quite beer o’clock yet! SW184GN

  • SOCYearwood Son of Carl 🇧🇧🇯🇲✊🏾💙 (@SOCYearwood) reported from Harrow Weald, England

    A repair team working on behalf of @networkhomesuk may have disrupted the physical connection for @Hyperoptic at Templar House, Harrow. @HyperopticCS have contacted Network Homes to gain access to restore access but the repairs team has gone home for the evening and will

  • AhmadAlmot Ahmad AlMot (@AhmadAlmot) reported

    All the apartments in my building have their internet working perfectly fine, yet 20 days and 2 engineer visits later - they still couldn’t fix mine. Thanks @HyperopticCS @Hyperoptic …..