Hyperoptic service status in Gillingham, England

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (69%)
• Wi-fi (15%)
• Total Blackout (13%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  RomanS 🇬🇧🇪🇺 (@RSPshout) reported 12 minutes ago

  @rudybonnier @HyperopticCS Same here - are you SE16? It's happening at 20:30 everyday, exactly at 20:30. They're doing something with the service clearly from 20:30 onwards this week, that's meaning they need to take the service offline and not being honest about it. #hyperoptic @Hyperoptic

• 
  Angelica Matota (@angelica_matota) reported 14 minutes ago

  @virginmedia I have received a bill for £214.20 and it has gone up to £277 today. Since 11/2/21 I haven’t been provided a service from virgin because my phone line was transferred to hyperoptic. When I mentioned this virgin asked me to pay £140 to deactivate the account.

• 
  Meln (@mel____z_n) reported 24 minutes ago

  Yo @Hyperoptic - my internet has been down all day, still not coming back online - really, really need this sorted as no one in the house has been able to work

• 
  RomanS 🇬🇧🇪🇺 (@RSPshout) reported 29 minutes ago

  @rudybonnier @HyperopticCS @Hyperoptic 48 hour loss of service. Seems like something very suspicious is going on given going down bang on 20:30 everyday but they denied anything deceitful going on. Maybe someone on the building surging it everyday at 20:30. This is the building beside the pub and the dock ;)

• 
  Kyle 'Olly' Walker (@Kyleyuu) reported 30 minutes ago

  Utterly disappointed with @Hyperoptic and @HyperopticCS team. Due to unfortunate circumstances out of my control I’ve had to terminate my fixed term contract as the landlord has sold the property and source last minute accommodation. Now charged with a hefty cancellation fee!

• 
  Dr Nick Hazel (@DrNickHazel) reported 32 minutes ago

  Just got another email from @Hyperoptic saying my service will now be down for another 3 hours on the day before. What is going on @HyperopticCS? Should I be looking for a new broadband supplier? Speed is important but is useless without a reliable service.

• 
  HyperopticCS (@HyperopticCS) reported 33 minutes ago

  @Kyleyuu We truly are sorry, Kyle. For that reason, we also provide monthly rolling. We do offer the possibility of transferring the service to your new location free of charge, so if you are moving somewhere serviceable by Hyperoptic, we'd gladly transfer your service there!

• 
  Equinox Features (@newspics) reported 33 minutes ago

  25hrs so far with a total loss of #broadband service frm @vmbusiness #VirginMedia missed deadlines for restoring service Cust svcs are useless, can’t give any meaningful updates, manager hasn’t called back as promised. Sooner we can move to @GNetworkComms / @Hyperoptic the better

• 
  Jon Aldridge (@JonAldridge21) reported 33 minutes ago

  I see a lot of tweets praising @Hyperoptic @HyperopticCS but I’ve had poor or no internet quite a few times in the last few weeks, and it’s down again completely today. What’s going on?

• 
  Violette Vérité (@_vio_) reported 34 minutes ago

  @Hyperoptic internet has been down for two hours and while we’re all working from home it’s quite a problem. Any update on when it’s coming back?