Hyperoptic Outage Report in Gillingham, Kent, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Gillingham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Real_Fanny_Urquhart
(@FannyUrquhart) reported
@andyAVAVsystems We have hyperoptic Their (Polish?) crews put a lot of purple conduit about first and then came back round hooking it up To be fair - and I am a misery - they weren’t that bad. There aren’t that many cabinets. Some pods put on poles
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puar
(@puar89291699) reported
@Hyperoptic Since you did "maintenance" in my building a couple of weeks ago my connection has been seriously unstable, ping bounces around like crazy 20-1000+ and at peak times DL speeds drop as low as .5mbps, also your live chat doesn't work.
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PolicyPro
(@UKPolicyPro) reported
@Hyperoptic Our service in Islington has been out since the morning. I called for an update at around 7pm and was told engineers are only now on their way, with no estimate for when it will be fixed. Please update me.
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Sonia
(@Sonia19020057) reported
@Hyperoptic @QPRWFC @QPRtrust Invest in customer service and stop duping people!!!
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Rizwan
(@RizwanBashir) reported
@Hyperoptic when are you going to resume my service, its been more than 2 weeks now.
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Danielle
(@F1Danii) reported
@MiniNeedsSleep @Hyperoptic Given I haven't had Wi-Fi for 11 days this month, no surprise their own staff don't want to rely on the service. AVOID at all costs.
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Ducks
(@EyUpDucks) reported
I wouldn't recommend this company ever - @Hyperoptic You get in touch because you need to downgrade due to cost of living and they said they'll charge me 50% more for the lower package. Feels like I've been trapped and this is how they treat people struggling for money.
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RNL
(@R_N_Lee) reported
@HyperopticCS @Hyperoptic still no internet access, counting 6 days now. Reminder that it was your engineer that caused this issue. CS not giving an update and clueless as to what the problem is. Who can fix this?! You have 24 hours until I switch. Do not use this provider
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TheRealSlimJadey
(@TRealSlimJadey) reported
Another week, another week of issues. Still not fixed my service, still being completely useless telling me they have fixed it when they haven't. Still no compensation for not being able to work due to their service issues @Hyperoptic @HyperopticCS
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Danielle
(@F1Danii) reported
@blackamnesias @HyperopticCS I hope it is resolved soon, but wouldn't hold your breath. They are also terrible at providing ETA, had 2 stints of downtime this month. First was 11 days and now on day 4. Hyperoptic have no idea when this will be fixed but assure me it is in hand...