Hyperoptic outages and service status in Gillingham, England

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Imaan Ahmed (@Imaan_Ahmed) reported 50 seconds ago

  @Hyperoptic your customer service just told me I can’t speak to a manager snd when I asked for a manager call back she said she’s not going to arrange it And then hung up the call on me which I have also recorded #hyperoptic I want to raise a complaint ASAP

• 
  vsquad22 (@StainYNWA) reported 5 minutes ago

  @Hyperoptic Definitely not hyper reliable. London, NW10 has dropped to 2Mbps even though I paid for 1Gb. I've been on hold with tech support for 45 minutes and then the connection mysteriously drops out. Get it sorted for goodness sake! Cheap prices = poor service

• 
  Rafael Lino (@maidaomd) reported 10 minutes ago

  @theashrb But hyperoptic is utterly unreliable, I live just about a mile away from their headquarters in Hammersmith, and have monthly outage that can last up to 5 days.

• 
  Real Bonkers Tv (@tv_bonkers41301) reported 11 minutes ago

  @Hyperoptic taking appropriate action to address these service deficiencies.

• 
  Andrea Robinson (@printsandjam) reported 13 minutes ago

  London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

• 
  Kav (@KavehD) reported 14 minutes ago

  @Hyperoptic Is service down in DH6 postcode?

• 
  Real Bonkers Tv (@tv_bonkers41301) reported 14 minutes ago

  @_JoshBillings @Hyperoptic One of the worst phone providers

• 
  Paul Thompson (@tommo_68) reported 15 minutes ago

  @Hyperoptic When the internet is down though you cannot switch.

• 
  John Younghusband (@nenamewilldo) reported 19 minutes ago

  @Hyperoptic CS12010207 you don't answer the phone and your robot doesn't speak or understand English, I have sent an email to support however I don't want a telecoms supplier that takes 48 hours to respond cancel the install booking for Friday 1st May

• 
  𝔙𝔦𝔩𝔩𝔞𝔦𝔫𝔢𝔩𝔩𝔢 ✨ (@tang0ic3bl4st) reported 24 minutes ago

  Guessing @Hyperoptic is down in most of London but the sounds of it?