Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 01/21/2026 08:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • error_no_entity ENOENT (@error_no_entity) reported

    @HyperopticCS Well, it's 3 days since I lost internet and in that time @CommunityFibre has installed a new line, found a problem and sent engineers on the same day to get it fixed. Still waiting for @Hyperoptic to send an engineer for the original line.

  • JGoldyy Joshua 🎃 (@JGoldyy) reported

    @iammcallum @SkyUK @Hyperoptic I’m with sky back in Ireland too and it’s disgusting how poor of a service it is

  • jackcavell jack cavell (@jackcavell) reported

    @truthtellerGB @HyperopticCS @Hyperoptic same here! and still not resolved. fine for 2 years now awful!

  • ConorHDaly Conor Daly (@ConorHDaly) reported

    @hibernoanglais @bt_uk @Hyperoptic Proud SE1 Hyperoptic convert here, would never go back 🤌🏻

  • 1Ccuse 1 (@1Ccuse) reported

    @Hyperoptic @HyperopticCS are the biggest pile of shite. Wifi is unbelievably slow despite paying a fortune for a decent package (500mb). WiFi has stopped working so they disable online chat and no one is answering calls. Absolute joke of a company.

  • TSousaPereira TSousaPereira (@TSousaPereira) reported

    @Hyperoptic I am also facing the same. Two days without internet. Talked with you guys yesterday and an engineer was supposed to be solving the issue around 4pm yesterday, but it is still down. Any updates? (NW10 zone)

  • EllieAtko Ellie Atkinson (@EllieAtko) reported

    @Hyperoptic - wifi down again.. second time this month! My husband is freelance and now will not get paid today just like last time. Two days of pay down :( Recognise you do what you can but this is really painful! Any support would be appreciated.

  • sophiaranting Sophia (@sophiaranting) reported

    I like how everyone's responsive apart from the ones that actually have an issue... @Hyperoptic let me guess, your customer service uses Hyperoptic and therefore has no internet to work at the moment?

  • UG_is_Here Udara Gamalath (@UG_is_Here) reported

    @Hyperoptic is pretty terrible. Had the service for less than 9 days. Now it's not available and the earliest they can provide a fix is in two weeks. Absolutely shocking

  • lionheartx10 Lionheartx10🇬🇧 (@lionheartx10) reported

    Not sure if / when I’ll be able to stream today. On the phone to @HyperopticCS @Hyperoptic earlier about my streaming issue with Twitch and suddenly the whole connection drops out…waiting to hear back when they’ll be able to get it fixed. Might be out of action a while…