Hyperoptic outages and service status in Gillingham, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Gillingham, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Gillingham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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SanchoMagnifico (@SanchoMagnifico) reported@LucieGutfreund @Hyperoptic If you log into your account you can see then. The issue is they give zero idea of when it will be back up.
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James Nicholls (@jamesjnicholls) reported@SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!
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Fraser (@JaroslawJachNo1) reported@TheLionXB1 @stuarthazeldine @Hyperoptic They never contact you. And when they say they’re visiting they don’t do that either. Caught them out last time when they said that. Turned out they never bothered to attend just gave the impression to show they’re ’working on it’.
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James Nicholls (@jamesjnicholls) reported@SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!
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Tom Hartwright (@hartwright_tom) reported@Hyperoptic Technical support is not available via online chat. Have to call for support, and this is supposedly a telecoms company!? What a joke. 40 mins wait on hold only to be told that they need to dispatch an engineer and the next available slot is Friday afternoon (3 days time) Awful
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Stuart Hazeldine (@stuarthazeldine) reported@Hyperoptic Comms re: today’s outage have been nothing short of abysmal. 1 text at midday then 9 hrs of silence. We had to scour Reddit to get info from 1 of your engineers. Do you have even have a comms team or did you cut them to save £££? Are they on holiday? SHOCKING.
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Kurt Robson (@KurtRobsonn) reportedSo @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (currently position number 12 in queue though🤪)
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Jordan🇩🇲 (@JordyOnside) reported@diptyquer @Hyperoptic For the best! I must of been 1 of the first to call and they haven’t got a scooby. Useless now I’m hearing potentially 48 hour outage
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SanchoMagnifico (@SanchoMagnifico) reported@stuarthazeldine @Hyperoptic I’ll also be reporting them to Ofcom if they don’t update this statement on their site: Reliability: Full fibre is the UK’s most reliable broadband tech, giving you a 99.9% reliable network you can count on. This is a blatant lie and false advertising.
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Zakaria Mahmud (@zmahmud17) reported@Hyperoptic some part of E14 area broadband not working more than an hour now. What's going on??