Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 01/24/2026 11:25

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ryancdotorg Ryan Castellucci (@ryancdotorg) reported

    @attiegrande I actually mentioned in my order notes that I would prefer handoff to be a SFP/SFP+ module and that I know what I'm doing. Hyperoptic was nice, though I had to do weird **** to my DHCP client config to make it work. With AT&T, I productionized an 802.1x MitM

  • Chris89698477 Chris (@Chris89698477) reported

    @ArmaVALIANT @zoetargaryen @AskPS_UK Got to be hyperoptic as others are reporting the same thing. I’ve tried contacting their live chat but can’t get through, nightmare. Let me know if you find a fix

  • Chris89698477 Chris (@Chris89698477) reported

    @ArmaVALIANT @zoetargaryen @AskPS_UK Which internet provider are you with? The reason I ask is, I can’t even login to the network via my pc or phone but when I activate 5G and turn off wifi, I can login to PSN via my phone so got a feeling it’s something to do with Hyperoptic

  • frir Frido Ruth (@frir) reported

    Really disappointed with @Hyperoptic. Stage 1 was installed super-quick, but we’re left with a half-done installation since 11th March! 7 emails to HO support resulted in nothing.

  • ben_mackrell Ben Mackrell (@ben_mackrell) reported

    @Hyperoptic any chance I can get some internet please guys? Customer service would be appreciated.

  • Zeragonii Josh Watson (@Zeragonii) reported

    @FlexinJohn @Hyperoptic Wait, hyperiptic have a 10Gb service? 👀😭

  • MattyEdwardss Matthew R Edwards (@MattyEdwardss) reported

    @Hyperoptic can you please sort out PlayStation network connectivity. Everyone using your router and service can’t connect to PlayStation network.

  • Piskopat54Yazar Emrah #Trabzonspor (@Piskopat54Yazar) reported

    @firaskamal The guy told me from hyperoptic, check down detector there are thousand of people in the same boat not just hyperoptic all the other providers as well. But what I don't understand is I can't log in to fut 22 companion app and some other apps when I am connected to wi-fi at home.

  • Piskopat54Yazar Emrah #Trabzonspor (@Piskopat54Yazar) reported

    @firaskamal @AskPS_UK No has been trying to fix it since 11am. I have factory reset my ps5 still issue exist. I spoke to hyperoptic which is my internet provider they are blaming PlayStation Sony for update which mucked everything up.

  • ArmaVALIANT Chris Kelly (@ArmaVALIANT) reported

    @HyperopticCS @ChppIl If the issue isn't on your end - how can it only be HyperOptic customers that can't connect to PSN servers?