Hyperoptic outages and service status in Gillingham, England
Some problems detected
Users are reporting problems related to: internet, total blackout and wi-fi.
- Hyperoptic generated 0 outage signals in the last 24 hours around Gillingham, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Gillingham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
August 9: Problems at Hyperoptic
Hyperoptic is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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M. (@mariucha77) reported@lulu_veganx @donedgley1 @Hyperoptic No news received since yesterday morning. Still no service.
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farah (@Farah54894793) reported@Hyperoptic awful service, got the installation 2 days ago and still no internet they don’t have no answer and expect us to wait without internet they take hours to pick up regret joining them
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Luke Heydenrych (@Luke_Heydenrych) reportedNow over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.
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James Nicholls (@jamesjnicholls) reportedNearly at 8 hours of outage now. Shocking @Hyperoptic
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Cordelliassmile (@Cordeliassmile) reported@Hyperoptic I’m in Sheffield and your internet has been down for nearly 24 hours now. Your website is also down. What compensation is going to be offered to affected customers?
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Paul Thompson (@tommo_68) reported@Hyperoptic When the internet is down though you cannot switch.
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Intelligence Service 🕵🏽♂️ (@london_Iran) reported@bikhialoo 1- Good neighborhood is better than good home infra or larger flat 2- Check warm water during visit 3- Prefer to have a on-site management 4- Access to under/over ground and ELZ line is the key 5- Do lots of search, don't settle with the first flat 6- Avoid Dexters. Chase Evans if better letting agency. 7- Avoid east, go west if possible 8- Check if the home is damp or not. Check molding 9- Check consoul tax and make sure it's reasonable 10- Check avg monthly water/electricity price 11- Check if Hyperoptic has installation in the building or not 12- If you like a flat to rent, check RightMove for the building history. There might be signs of issue 13- Avoid places near council homes. 14- Take pictures of the flat if you decide to rent. This can help resolve disputes later on. 15- Always use a letting agency. Do not deal with the landlord directly. Good Luck.
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umang shankar (@Umangshankar) reported@Hyperoptic #hyperoptic what a horrible service you guys have 3 days of no internet and all you get are fake promises.
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Niman (@OlaminiranA) reported@Hyperoptic Deeply disappointed by the way Hyperoptics handled my account today. I was given misleading information by a member of staff, which left me feeling deceived. Customers deserve honesty, transparency, and better service than this.
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Envel (@Envel18) reported@Hyperoptic Reported a broadband fault on Friday. 500 Mbps package, but only 17–70 Mbps download while upload remains around 500 Mbps. Ticket open, no update from Technical Support, and unable to reach support by phone. Please DM me.