Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 03/27/2026 19:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • rajeitltd Richard Gross (@rajeitltd) reported

    @hyperoptic @hyperopticceo How long is a piece of string? No idea - exactly! The same response from hyperoptic when it comes to getting the installed service activated - so far 8 days with no success and no idea of a resolution either.

  • _cravendale Hayley🌻🦩 (@_cravendale) reported

    @Hyperoptic your customer service is very poor. Been over 48 hours without internet and the reason given for engineers not attending was ‘due to traffic’ 🙄🙄🙄

  • Demi_Irawo Demi Irawo (@Demi_Irawo) reported

    @Hyperoptic I called customer services to change my contract, was transferred twice and ended up on voicemail. Can you help me?

  • YangManchester Young (@YangManchester) reported

    The network is down at the address 191 Water Street M3 4JA. Could you please help ASAP? Thank you. @Hyperoptic @HyperopticCS

  • BgBlue92 BG (@BgBlue92) reported

    @Hyperoptic and their sales people on the phone have got to be the most dull and least helpful service going they literally sound like they're reading a script and they're job is to sell but yet they always just say no no and no to any resolution you try and come up with

  • Dennis_Freeman Dennis (@Dennis_Freeman) reported

    @Hyperoptic hello, my router won’t connect to the internet for some reason, all the lights are green other than the internet one which is red. Any help please?

  • tomcoady Tom Coady (@tomcoady) reported

    @Hyperoptic Please let me know when service is restored to BN12FQ

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @HyperopticCS Obviously hyperoptic like games day 6 no internet in elephant and castle se1 , disgusting service !

  • Dancingmanfound Dancing Man (@Dancingmanfound) reported

    @jamesrawcliffe9 @HyperopticCS @Hyperoptic And they had the cheek to say that there customers praise their customer service. Laughable. Hope you manage to get it sorted. I am cancelling co tract and changing supplier

  • placesforpeople Places for People (@placesforpeople) reported

    "What are the localised issues in #communities, what resources do we as a business have available, and what do we need to do to make sure our customers take up the opportunities we provide? It isn’t just about giving them a device." - James Prowse, @Hyperoptic #Housing2022