Hyperoptic Outage Report in Gillingham, Kent, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Gillingham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (15%)
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Total Blackout (9%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Ambo
(@Ambo_P) reported
We're heading towards week THREE without internet... and @Hyperoptic don't even know when they're going to be able to fix it?! Do better.
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Jenny_Kap
(@JennyKap6) reported
@Hyperoptic We do not have internet connection & the only solution they offered is that they can check it in a week. We are remote workers & they just told us that we will not have any internet connection for at least a week. They didn't offer any alternative. So bad service.
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PussiPetter
(@PussiPetter) reported
@NightmareModeGo It's gonna get stepped on and frayed if it's on the floor, I took an excess bit of floor cable cover from uni to cover where I couldn't avoid running it across the floor (hyperoptic plug HAD to go in the utility cupboard, was a pretty stupid place to put the router)
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Ironside
(@ironside) reported
@tomcoady @Hyperoptic Yeah Tom hide it in the dms please so that everyone else can’t see how our support makes promises and then fails to meet them 🤫
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Dann Parry
(@demuDann) reported
Absolutely fuming. First @Hyperoptic doesn't cancel my account after I switch to @CommunityFibre, and now they're asking for £180 just so I can cancel a service I haven't used in months after I was reassured by CF there would be no charge. to do this in a cost of living crisis..
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JitanEDM
(@JitanEDM) reported
@BusSafetyRep Provisioning should take all of about 5 minutes by the ISP. It’s literally just sending an address to your router and registering it to receive connection to the internet. I have no idea why hyperoptic have a network team that takes forever to do this.
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Seemore (ジュリアン)
(@Juliannochie) reported
@Hyperoptic Into 6th day of waiting for Hyperoptic activation, rather than the minutes I was told. I get pacifying messages from customer services but no timeline or evidence of anything actually happening.
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Jay Taylor
(@jaytay1or) reported
@thisisAlanTurk I would avoid Three like the plague, frankly. I had a terrible time with them. Download speeds were snail pace. Poor customer service. I’d try to get Hyperoptic or Community Fibre if I were you :)
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Andrejs Fjodorovs
(@AndrejsFjodoro2) reported
@Hyperoptic @HyperopticCS no connection for a week! In one of the most advanced cities of the world - unbelievable! They really take you back in time for at least 30 years, when internet was unstable and rare beast. I wouldn’t recommend Hyperoptic to the worst enemy. Avoid.
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Ironside
(@ironside) reported
@HyperopticCS You don’t have my patience any longer. #hyperoptic #outage #review. Given what you’ve written above, the process taken to resolve this has been incompetent at best.