Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 12/25/2025 01:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (17%)

    Total Blackout (17%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • nmrbutch Lord Vader (@nmrbutch) reported

    @Hyperoptic I'm in Birmingham and experiencing the same issues! No WiFi at all. How long until we have a fix Hyperoptic??

  • _katiegal_x Katie 🌸 (@_katiegal_x) reported

    The customer service from @Hyperoptic has been absolutely shocking... 2 weeks tomorrow with next to no internet (everything turned off on Thursday last week), and they're not even trying to fix it at this point...

  • VR2AR Steve Dann (@VR2AR) reported

    @Hyperoptic internet down in East London for over 8 hours. This level of non-service is unacceptable.#FAIL

  • russcole_5050 Russ Cole (@russcole_5050) reported

    @petehotchkiss @virginmedia @Hyperoptic Don’t bother with the What’s App support or BOT .

  • SiddharthKShah Siddharth Shah (@SiddharthKShah) reported

    @UswitchUK @UswitchHelp hi team, I just ordered a new Hyperoptic annual subscription through your website. Now today I see there is £50 voucher. Can you please help me for that.

  • MichaelBridge_ Michael Bridge (@MichaelBridge_) reported

    @Hyperoptic Been told ONE WEEK to sort a line issue with my flat building & box. Plenty affected. A week is too long.

  • ToytownBandit Simon Blake (@ToytownBandit) reported

    @HyperopticCS @DJAwesomeWells @Hyperoptic Temple Meads old market area is still down

  • Kish__1 Kish ( '-') (@Kish__1) reported

    @RoyalMail is there a way to find out if I’m due a delivery as was expecting something to arrive from Hyperoptic, but it’s been 7 days and they can’t provide a tracking number due to issues with the service?

  • kel_mackinnon Kelly-Ann MacKinnon (@kel_mackinnon) reported

    @Mewzahh @HyperopticCS @Hyperoptic Wonder where you are, we are day 6 with zero internet what so ever!! No resolution in sight!!

  • nmrbutch Lord Vader (@nmrbutch) reported

    @HyperopticCS @greenovosch I'm in Birmingham (B5, EDGBASTON) and experiencing the same issues! No WiFi at all. How long until we have a fix Hyperoptic??