Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 03/08/2026 03:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @KFatima27 @Hyperoptic Hello! We're so sorry about the loss of service. We've located the issue and we're currently working on it. The issue turned out to be more complicated than first anticipated and the fiber issue that was found is currently being sorted. Hope to have you online soon!

  • kaushaltak Kaushal Tak (@kaushaltak) reported

    @Hyperoptic What's up with your network in SW8? it's been more than 24 hours but still no internet. This is disappointing. #hyperoptic #sky

  • ponyiron pony iron (@ponyiron) reported

    @HyperopticCS You don't care about your customers even they work from home. So I never recommend hyperoptic to anyone.

  • GeoffCowan8 Geoff Cowan (@GeoffCowan8) reported

    @Hyperoptic But in 2022, i am still 23 days without my service now! Tweet that!

  • concertina226 Mary-Ann Russon (@concertina226) reported

    @HMLilibet @Hyperoptic Same, #Hyperoptic internet for our building is still down 7 hours later. We’ve been told the engineer doesn’t have the key to the cabinet needed :/ *sigh* #StormEunice #outage

  • BeardyBassist Dan (@BeardyBassist) reported

    @Grumpyrocker I've had FTTP outside the property for 2 years now, not allowed to hook into any of it because Openreach and Virgin won't service apartment buildings. Hyperoptic does, but I need to be able to get everyone in my building to sign up for them It's fricking annoying

  • anitaponton Anita Ponton (@anitaponton) reported

    @Hyperoptic why is it impossible to get connected to your service? Been waiting for weeks

  • nazrul_tapadar Nazrul Tapadar (@nazrul_tapadar) reported

    @concertina226 @Hyperoptic Hi I have no service since yesterday morning in E1 Please help

  • KFatima27 Kiran Fatima (@KFatima27) reported

    @Hyperoptic When can we expect the outage to be be fixed in the RM13 9GQ Rainham Area. No connection since yesterday morning

  • chronosman Andrew Smith (@chronosman) reported

    @hyperoptic What’s going on? No service in SE13 and no communication!