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Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 70% Internet (70%)
  • 14% Wi-fi (14%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • fidilydidilydee
    Georgia Miles (@fidilydidilydee) reported

    @Hyperoptic down at SW11?

  • xenom0rph09
    Xenomorph (@xenom0rph09) reported

    @acar321 @virginmedia I spent 3 year's with them in a room share house so had no choice and it was so bad. Glad I can now have FTTP via openreach or hyperoptic

  • Juliett98861269
    Juliette (@Juliett98861269) reported

    Hi @Hyperoptic we have had a wifi outage since Thursday and still no update on when it will be back on or if there is an interim fix ??

  • ParasharApurv
    Apurv Parashar (@ParasharApurv) reported

    Hi , my connection (St. Johnโ€™s wood, London) has been down for 24 hours. No response on phone, chat, email and twitter DM from Hyperoptic so far. This is hardly 24/7 support ! Can you please get back to me ? @HyperopticCS

  • FinancialBear
    ๐Ÿ•ทFinancial Bear ๐Ÿ‡ช๐Ÿ‡บ๐Ÿ‡จ๐Ÿ‡ฆ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡จ๐Ÿ‡ญ (@FinancialBear) reported

    @virginmedia @JamesTurner37 Virgin what the hell โ€œ as soon as possibleโ€ even mean. You service is rubbish, your customer service is awful and designed to make ppl scream snd leave. I do not believe you are sorry at all. James try @Hyperoptic they MAY be in your area

  • TheLemonMan9
    The Lemon Man (@TheLemonMan9) reported

    @Hyperoptic dog **** utter dog ****

  • StruttRobin
    Robin Strutt (@StruttRobin) reported

    @Hyperoptic When will there be an ETA on the outage in London? Its been 48 hours now and no news on when it will be fixed?

  • DeejBruce
    DJ Living the slow life Bruce ๐Ÿด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@DeejBruce) reported

    Happy @Hyperoptic day to me, happy to being saying goodbye to virgin and their poor excuse for gigabit.

  • felixm_pw
    ๐™ ๐™€ ๐™‡ ๐™„ ๐™“ ๐™ˆ (@felixm_pw) reported

    @myexploit2600 Hyperoptic ยฃ40 a month for 900 down and up

  • KamilSidor1
    87.kamil (@KamilSidor1) reported

    @Hyperoptic Fix my internet already why tf is it taking so long, I got **** to do