1. Home
  2. ❯
  3. Companies
  4. ❯
  5. Hyperoptic
  6. ❯
  7. Gillingham, England
Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 71% Internet (71%)
  • 15% Wi-fi (15%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • fairywails
    Ro (@fairywails) reported

    @Hyperoptic hello I can't seem to get through on the phone and my broadband has been down for several hours - I work from home and desperately need WiFi for a deadline tomorrow, is there anyone I can speak to?

  • tnayas
    Teoman Necdet Ayas (@tnayas) reported

    @Hyperoptic Hello. Internet service at E9 5GL is off. Is there an expected time / date for recovery? Thank you !

  • vsriv1
    Vivek (@vsriv1) reported

    @Hyperoptic Hi, Can you please help to expedite my connection issue. Its around 2 months I'm chasing everyone. Raised with "Customer Relations Specialist" but that team is also of no use. Please help. @Hyperoptic @HyperopticCS

  • FreakyFwoof
    Andre Louis (@FreakyFwoof) reported

    @iCave_Dave Can't tell you how jealous I am. I live in London and my street has no VM, no Hyperoptic, best I can get is 70 mbit down and I'm on the top tier broadband for the area. What utter crap.

  • ridikewl
    Jacob I Modayil (@ridikewl) reported

    @Hyperoptic Well my internet is crap Can you fix the connection issues first?

  • HyperopticCS
    HyperopticCS (@HyperopticCS) reported

    @phd_at_work @Hyperoptic Hey Peter. Yes - sadly, there is an outage in this area, and the service is down. We've organized an engineer visit, and they should be there any minute to fix the connection. We hope it will be fixed ASAP. Thanks for your patience in the meantime.

  • FreakyFwoof
    Andre Louis (@FreakyFwoof) reported

    @iCave_Dave Yeah. I wouldn't use VM anyway, their pings are very high even to local servers, absolutely terrible for my Jamulus and teaching needs, but VDSL or Hyperoptic is better. I'm just waiting for that day...

  • ItsMadJohn
    ItsMadJohn (@ItsMadJohn) reported

    Sky had the worst broadband ever! constantly disconnecting. Hit Reg is non exsistent. So won't be streaming till Hyperoptic have been installed in a couple of weeks.

  • rupechat
    rupesh.eth (@rupechat) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild 5 weeks down now and no mobile broadband either - just absurd really. Direct debit still being taken.

  • vsriv1
    Vivek (@vsriv1) reported

    @HyperopticCS @HyperopticCS In waited whole day but no timeline has been shared yet to fix the issue. Can you please check with customer service team and confirm timeline. It's 2 months now waiting to get issue fixed. @Hyperoptic 😠