Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 02/20/2026 13:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Oluwxfemi Ragnar Lothbrok (@Oluwxfemi) reported

    @Hyperoptic your internet goes down far too often! Kmt

  • samuelfurniss Sam Furniss (@samuelfurniss) reported

    @jcwhall @Hyperoptic It is. I'm in Field House Wasn't sure how wide the problem went.

  • froggyfoots Frog 🐸 (@froggyfoots) reported

    @jemmaphysics @Hyperoptic One month?! 😱 We're 10 days into waiting for our '15 minutes to set up' hyperoptic Internet in our new house and the customer service has been shocking We've given up and gone with EE!

  • Token_NZ TOKEN (@Token_NZ) reported

    Internet with @Hyperoptic went live on Monday, Thursday it is already down. Today is the first day I decided to work from home and this happens :/. Not ideal. At least the communication has been good. Constant updates on the situation.

  • ananthjk Ananth.J.K (@ananthjk) reported

    Still not activate. How long do I have to wait? @HyperopticCS @Hyperoptic @HyperopticCEO. ITS BEEN AND MONTH AND NO CONCRETE RESOLUTION FOR A SIMPLE SOFTWARE ISSUE.

  • alaksana96 Aufar (@alaksana96) reported

    @Hyperoptic @HyperopticCS One of your engineers was digging up the cables in SE1 and now I have no internet in the house. I spoke to the engineer and they said that no damage to the wires should have occurred, but I still dont have internet

  • Muntazi10527790 Muntazir Mahdi (@Muntazi10527790) reported

    @Hyperoptic struggling to get service up an running since beginning of the month. It did work for a few days but then came to a halt a week ago. Called support services multiple times. Promised an appointment for today at 10 am by their engineer. Arranged to be at home for this

  • Muntazi10527790 Muntazir Mahdi (@Muntazi10527790) reported

    No one turned up . Messaged the engineer who confirmed appointment. He does not seem to remember and asked for address. After providing address still waiting for a response. PM to Hyperoptic support on twitter multiple times , no response. Is this how the service should be run?

  • courtesyrules Elle (@courtesyrules) reported

    @Hyperoptic #CustomerService I had appalling service when I opened an account a couple of weeks ago and cancelled it within an hour because they wouldn’t delay the start date to activate broadband.

  • abC22595207 Zzzzzzz (@abC22595207) reported

    @samuelfurniss @Hyperoptic I’m having the same issue :( , in fieldhouse too.