Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 12/02/2025 12:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • evadne Evadne W. (@evadne) reported

    Hyperoptic service lit at the new place. Will test later today.

  • rajeitltd Richard Gross (@rajeitltd) reported

    @hyperoptic @hyperopticceo How long is a piece of string? No idea - exactly! The same response from hyperoptic when it comes to getting the installed service activated - so far 8 days with no success and no idea of a resolution either.

  • rajeitltd Richard Gross (@rajeitltd) reported

    @hyperopticceo Dana how hard is it for your company to get an engineer to sort the issue. What a shambolic company. #hyperoptic #hyperopticareuseless

  • JoHelferArtist Joanna Helfer (@JoHelferArtist) reported

    @Hyperoptic Internet has been down for hours and can't get through by phone or chat service. Can you please help!

  • Me__Cynthia Cynthia (@Me__Cynthia) reported

    Sorry guys the stream just abruptly stopped. The @Hyperoptic having some outage so rip Internet. Will be back once the Internet is back up if its up not too late. Cheers

  • gingio Shane Andrews MBE (@gingio) reported from Cardiff, Wales

    @Hyperoptic signal seems unstable tonight? Just reset the router so hopefully that’ll be okay.

  • kunalgulati12 kunal (@kunalgulati12) reported

    On call waiting in a queue from last 45 mins to speak to an executive at @Hyperoptic . Speak of customer experience . Just hope now it’s toll free line . :-/

  • _Indae_ Indae (@_Indae_) reported

    @Overlite1 That’s annoying :/ depending on your provider the might offer a faster package so upgrading could be an option? It depends though, the place I live in didn’t have fibre so we only had really slow options until I got Hyperoptic to install here.

  • Gawny7789 Gawny7789 l Pirate Goomba ☠️🍄 (@Gawny7789) reported

    @RiddasRinascita @StephMcBee Don’t think I can get toob but I will be looking at hyperoptic if I do switch. The problem is BT sport having all the champions league games.

  • BgBlue92 BG (@BgBlue92) reported

    @Hyperoptic and their sales people on the phone have got to be the most dull and least helpful service going they literally sound like they're reading a script and they're job is to sell but yet they always just say no no and no to any resolution you try and come up with