Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 03/11/2026 05:35

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • azkxxo اذکا - أزكى (@azkxxo) reported

    Hi @Hyperoptic - a suffering customer here. Any ETA on when I can actually get wifi!?

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS Four hours after your tweet and no update regarding total loss of service @HyperopticCS ??? #rubbishservice @Hyperoptic

  • sunraios Ravi (@sunraios) reported

    @Hyperoptic why does your service keeps going down every 3 to 4 months? Is this a sign of reliable service?

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @Hyperoptic Seeing as my broadband is down in West London, tried calling - 20mins on hold, then had to email you via my phone, would say to people, think carefully.

  • MissMarch76 Melanie Wahnon (@MissMarch76) reported

    @Hyperoptic It shouldn't yet we haven't had internet since 8.30am and no update from your customer services.

  • g_aclass9 G.A (@g_aclass9) reported

    Hyperoptic is down in TW area - interesting as there was like 5 openreach vans outside the other day doing works, not sure if it's related. @Hyperoptic

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • AuntyCheese Chisara (@AuntyCheese) reported

    @Hyperoptic internet is down in E15. Do you guys have any updates please?

  • ImTomEddy Tom Eddy (@ImTomEddy) reported

    Over the past month I've had 7 days of outage with @Hyperoptic - starting to think my recommendation should change from getting it to scrapping it @HyperopticCS

  • L1nkaxo Link (@L1nkaxo) reported

    @Hyperoptic Are you guys still working ? All week trying to contact you by chat, no avail, now 27 mins on hold and nothing either.. Terrible Customer Service