Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 03/07/2026 19:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • BarryDavid69562 Tony Costanza (@BarryDavid69562) reported

    @Hyperoptic no internet and no updates for over 6 hours in WC1X 9HF - simply “hopefully it works soon”. What is going on - give your customers transparency on issues and estimated time of fix. This is unacceptable

  • NibblyPig Simon (@NibblyPig) reported

    @theashrb Hyperoptic is severely limited to specific blocks of flats in urban areas and isn't available elsewhere. **** comparison.

  • maidaomd Rafael Lino (@maidaomd) reported

    @theashrb But hyperoptic is utterly unreliable, I live just about a mile away from their headquarters in Hammersmith, and have monthly outage that can last up to 5 days.

  • markhills205 Mark Hills (@markhills205) reported

    @Hyperoptic Extremely poor installation & repair service. Cable left unsecured → chewed through. Engineer “fixed” with tape, then a junction box that fell off the wall. Business disrupted, extra costs for mobile data. Why should I stay? Compensation? #HyperopticFail

  • WhoIsKwam DJ TOPSPIN - RIP PABZ (@WhoIsKwam) reported

    While everything else goes up in price, my broadband bill is going DOWN in price over the next 2 years - unreal work for the consumers from Hyperoptic honestly

  • JaffaReinhard Drahnier_ (@JaffaReinhard) reported

    @Hyperoptic Most useless and unhelpful customer service I’ve had with any wifi provider so far I was meant to have wifi up and running at my address originally over a month ago and still have no wifi. Engineers said they will come yesterday but didn’t and neither came today.

  • Motoke_OG Motoke of Lagos (@Motoke_OG) reported

    Hyperoptic would be the death of me. They’re the only ones that are giving me trouble sigh.

  • karenmorley6 karen morley (@karenmorley6) reported

    @Hyperoptic any chance of our internet service being restored nw2 ?

  • Csorba1Csorba Zoltan Csorba (@Csorba1Csorba) reported

    @Hyperoptic Ongoing outage since 11:30 yesterday at E3 4RW. Still no service or updates after almost 24 hours. Please investigate and provide an ETA.

  • carolinemck2 Caroline McKernan (@carolinemck2) reported

    @Hyperoptic broadband has been down for almost 24 hours in Chester - what’s going on??