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Hyperoptic

Hyperoptic outages and service status in Gillingham, England

Some problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Gillingham, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

May 22: Problems at Hyperoptic

Hyperoptic is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Imaan_Ahmed
    Imaan Ahmed (@Imaan_Ahmed) reported

    @Hyperoptic your customer service just told me I can’t speak to a manager snd when I asked for a manager call back she said she’s not going to arrange it And then hung up the call on me which I have also recorded #hyperoptic I want to raise a complaint ASAP

  • edwinbradford
    Edwin Bradford (@edwinbradford) reported

    @asentance I needed to find a supplier for my father recently and @zeninternet commit to not raising prices during your contract, if they do go up you have the chance to switch supplier. Personally I've had very good service from Hyperoptic too if you can get them. Both offer fibre.

  • LFCBiiiiiiiitch
    Jesse Redman (@LFCBiiiiiiiitch) reported

    @Hyperoptic you are down

  • BirdTbird
    Tracey Bird (@BirdTbird) reported

    @Hyperoptic well another outage again in a matter of weeks. What’s going on???

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (currently position number 12 in queue though🤪)

  • zmahmud17
    Zakaria Mahmud (@zmahmud17) reported

    @Hyperoptic some part of E14 area broadband not working more than an hour now. What's going on??

  • AbPMet
    AbPMet (@AbPMet) reported

    @Hyperoptic Still down SE18. Down since yesterday 7:20pm

  • StainYNWA
    vsquad22 (@StainYNWA) reported

    @Hyperoptic Definitely not hyper reliable. London, NW10 has dropped to 2Mbps even though I paid for 1Gb. I've been on hold with tech support for 45 minutes and then the connection mysteriously drops out. Get it sorted for goodness sake! Cheap prices = poor service

  • bitwog
    Adam Piper (@bitwog) reported

    @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.

  • stuarthazeldine
    Stuart Hazeldine (@stuarthazeldine) reported

    @TheLionXB1 @Hyperoptic 3000 customers are down in NW & W London. A ‘Zayo link’ is down. A main Internet fibre highway, apparently, but one just used by Hyperoptic customers it seems. No idea when they’ll fix it.