Hyperoptic

Hyperoptic Outage Report in Gillingham, Kent, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Gillingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Gillingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Gillingham, Kent, England 03/06/2026 15:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ImTomEddy Tom Eddy (@ImTomEddy) reported

    Over the past month I've had 7 days of outage with @Hyperoptic - starting to think my recommendation should change from getting it to scrapping it @HyperopticCS

  • go4satyam SÆTYÆM (@go4satyam) reported

    @Hyperoptic hi… Are there any problems reported in TW7 postcode?? Internet not working at home!!!

  • Al_Crypone Al Crypone (@Al_Crypone) reported

    @HyperopticCS After another unhelpful interaction via DM (I’m seeing a trend here). No resolution to the problem. Still waiting a week to get some help from a technician. #hyperoptic are useless

  • Difarent Dave Spurs (@Difarent) reported

    How long do these power outages last usually? Internet has been down since 8/9am @hyperoptic

  • MissMarch76 Melanie Wahnon (@MissMarch76) reported

    @Hyperoptic It shouldn't yet we haven't had internet since 8.30am and no update from your customer services.

  • Kelsveil @kelsveil #FBLC (@Kelsveil) reported

    @Hyperoptic been waiting on your phone line for 1 hour I've had no internet since 7am. I'm aware there is a outage but could you let customers know how long it maybe. Your phone lines are also chocker

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • yayids سید 🅂🄰🅈🅈🄸🄳 (@yayids) reported

    @Tricky_85 @Hyperoptic Don't waste time on webchat, they spend 20 minutes asking security questions then copy-paste message our service is down there is nothing we can do blah blah @HyperopticCS is the worst.

  • L1nkaxo Link (@L1nkaxo) reported

    @Hyperoptic HyperBS 30 Mins on hold and counting and Internet is down

  • harrysingh_uk Harry Singh (@harrysingh_uk) reported

    @HyperopticCS @Hyperoptic No internet, kids can’t do their homework. Any reason for the outage in the Hayes UB3 area?