Hyperoptic

Hyperoptic Outage Report in Dursley, Gloucestershire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Dursley, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Dursley and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Dursley, Gloucestershire, England 12/10/2024 22:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

Live Outage Map Near Dursley, Gloucestershire, England

The most recent Hyperoptic outage reports came from the following cities: Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol E-mail
United KingdomBristol Total Blackout
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBristol Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • wpmoyakettell Wayne Kettell (@wpmoyakettell) reported

    @tommo_68 @Hyperoptic Same here Paul. No service since 17th June and there’s zero communication when they’ll fix their issue. We’re new customers so this is our first experience with them. Would not recommend.

  • Bnd14860104 Bnd (@Bnd14860104) reported

    @Hyperoptic More than one month I’m waiting for the installation. Bad service!

  • DrDPMcArthur David McArthur (@DrDPMcArthur) reported

    @tommo_68 @Hyperoptic That doesn't sound good. I did end up using my own router rather than the one they supplied. It didn't give a very strong signal.

  • tommo_68 Paul Thompson (@tommo_68) reported

    @Hyperoptic Still no Internet and no advice on what is happening, or when the service should be restored.

  • mikeapollo Mikeapollo (@mikeapollo) reported

    @au_pis_aller @Plusnet @Hyperoptic Yup. First time in ages, but the new DNS capture technique is very unpleasant when your gateway "trusts" your ISP - as everything that touched that gateway gets a redirect, then roams to a different network (me) where it updates the DNS based on the "trusted" gateway. Result: 💥

  • tommo_68 Paul Thompson (@tommo_68) reported

    @DrDPMcArthur @Hyperoptic Okay until there is a loss of signal. Lost Internet 13:30 11th June and not available until 18:00 14th June. Had terrible trouble with their tech help and wasted so much time on hold it was an awful service when there are problems

  • Sean_Newhouse Sean Newhouse (@Sean_Newhouse) reported

    @Hyperoptic It's now been over 5 weeks since you sent the wrong engineer to install my broadband, and you still haven't rescheduled the appointment or even given any real explanation as to why you haven't done so. What gives? Will I ever get service? #WFH #CustomerService

  • tommo_68 Paul Thompson (@tommo_68) reported

    @Hyperoptic Awful service when things go wrong. Don't touch them. Others may be slower but never had this sort of problem elsewhere

  • tommo_68 Paul Thompson (@tommo_68) reported

    @Hyperoptic Again, anyone using another ISP. Internet failure from 13:30 11th June. Just got off the phone as engineers claiming tried yesterday but didn't turn up. Claiming damage to cabinet today and at my block trying to fix it but wasn't here.

  • tommo_68 Paul Thompson (@tommo_68) reported

    @Hyperoptic Still no Internet since 13:30 11th June. They have advised they now have access to where the problem is but no detail on how long it will be until repaired