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Hyperoptic

Hyperoptic Outage Report in Cosham, Portsmouth, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Cosham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Cosham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • VikeshKPatel
    Vikesh patel (@VikeshKPatel) reported

    @Hyperoptic no internet since yesterday but still expected to be charged regardless of service provision. How does that work please?

  • adhamaloka
    adham (@adhamaloka) reported

    @VirginMediaCorp it took Virgin Media leas than 24 hours to disappoint me with the mediocre customer services. I have cancelled my order after less than 24 hours of placing it. Reason: unable to change date/address of delivery. @Hyperoptic did it for me 2 years ago hassle-free.

  • CazzyRNF
    Baroness Sir Carolyn Not-of-Siberia 💙💙 #ProEU (@CazzyRNF) reported

    @HyperopticCS @Hyperoptic disgusting service response from you: our entire building is without internet, you need to send an engineer - earliest is 22 AUGUST? Totally unacceptable…

  • indymatters
    Indy Matters (@indymatters) reported

    Anyone with recent experience of @Hyperoptic in Edinburgh? Some older posts suggest it has outages. My virgin fibre never does but it’s overpriced and I resent paying for phone and TV I literally never use

  • Char86855647
    Char (@Char86855647) reported

    No internet at all since Friday in Rotherhithe! @Hyperoptic I called on Saturday for an update and your staff said they didn’t know what was going on. Fix this soon or myself (any many others in my building) will be finding a new internet provider this week!!!

  • VikeshKPatel
    Vikesh patel (@VikeshKPatel) reported

    @HyperopticCS no internet since Wednesday and no indication of it being resolved. Hyperoptic cannot resolve the issue and will only compensate from day three onwards. How does that work? How about chalking off the contract entirely and allowing me to move to a reliable provider.

  • ingotism69
    LG (@ingotism69) reported

    @HyperopticCS Can you please advise WHAT you’re actually doing about this and WHEN. We require a consistent, definitive response and significantly improved customer service. ‘Thank you for your patience’ simply does not cut it after almost 2 weeks. #hyperoptic @Hyperoptic @Hyperoptic

  • JezBax
    Jeremy Baxter (@JezBax) reported

    @Hyperoptic are you having connection issues in the Bournemouth area? Have had issues connection for the past few hours. Please can you give me an update thx

  • ingotism69
    LG (@ingotism69) reported

    8. #Hyperoptic A lot of customers are complaining about this site (as advised by Customer Services)

  • PaulieR1975
    Paul David Render (@PaulieR1975) reported

    @indymatters @Hyperoptic Been a customer up near Leith for about 4 years at 2 different addresses and have had no problems.