Hyperoptic

Hyperoptic Outage Report in Cosham, Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Cosham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Cosham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Cosham, Portsmouth, England 02/16/2026 11:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • cormacclarkepr Cormac Clarke (@cormacclarkepr) reported

    No Wi-Fi has to be one of the most effective modern day torture strategies. Couple that with awful customer service and piss poor excuses and you have the perfect storm. Sort it out @Hyperoptic

  • Nastino Nastino (@Nastino) reported

    Don't usually do this, but a tweet about @Hyperoptic Sign up, installation, service for just over 2 years, all absolutely fuss free and flawless. I cancelled today as I'm moving, and even this was excellent. Phone answered straight away, call took about 30 seconds. No fuss.

  • KabiHossein Hossein حُسَيْن (@KabiHossein) reported

    Hi @Hyperoptic, my Internet is not working. I'm using my mobile data. Please fix before there is a riot in my house.

  • NecroG4ming NecroGaming (@NecroG4ming) reported

    @ItsMadJohn @Hyperoptic Moving to Plusnet on the 23rd. Still gonna have crap speeds though since thats all you can get round here. Really wanna move to Milton Keynes in the next couple of years. They near 100% FTTP.

  • ItsMadJohn ItsMadJohn (@ItsMadJohn) reported

    Had hyper optic installed today.the building went live over 2 weeks ago and now I have to wait for a authentication software to get broadband what a joke that is! @Hyperoptic @HyperopticCS just bad service.

  • james48367984 james (@james48367984) reported

    @Hyperoptic Broadband has been down all day. Can’t get any of my work done. Can’t watch Netflix/YouTube on my day off. When will it be fixed? #hyperoptic

  • Loubna_Rg Loubna R (@Loubna_Rg) reported

    @Hyperoptic That would be great if that was working… my line have been down for 3 weeks now and customer service is being very unhelpful. Central London location while I am working from home

  • Mr_THJC Tom (@Mr_THJC) reported

    @katie_pilot See if you can get Hyperoptic. They are the only ISP I have never had an issue with.

  • zburgermeiszter Zoltan Burgermeiszter (@zburgermeiszter) reported

    @Hyperoptic please check ticket #2222170. My internet is down.

  • tfguedes86 Tiago Filipe Guedes (@tfguedes86) reported

    Hi @HyperopticCS @Hyperoptic. Any known issues around E15? It looks like we woke up to no Internet... 🙄