Hyperoptic

Hyperoptic Outage Report in Cosham, Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Cosham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Cosham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Cosham, Portsmouth, England 01/20/2026 22:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • dmoutela Daniel Moutela (@dmoutela) reported

    Home installation was 2 months ago. Never had service. Yesterday 5 engineers at my place. Can't connect because they need IT to sort something out. WTF, @Hyperoptic ?

  • ingotism69 LG (@ingotism69) reported

    4. #Hyperoptic Rat infestation somewhere else that had been fumigated 1 day after initial outage and that site would re reentered today - didn’t happen

  • 23drm Dean Masters (@23drm) reported

    @virginmedia Yes I have. Each and every day. But that doesn’t help when there’s no warning there will be issues and I have work to do. Really poor, especially when Hyperoptic look like they’re coming to the area.

  • CazzyRNF Baroness Sir Carolyn Not-of-Siberia 💙💙 #ProEU (@CazzyRNF) reported

    @HyperopticCS @Hyperoptic I have DM’d - & look forward to a positive response: after all, an 11 day wait for an engineer, when several customers are affected with complete outage - can not ever be deemed good customer service!

  • adhamaloka adham (@adhamaloka) reported

    @VirginMediaCorp it took Virgin Media leas than 24 hours to disappoint me with the mediocre customer services. I have cancelled my order after less than 24 hours of placing it. Reason: unable to change date/address of delivery. @Hyperoptic did it for me 2 years ago hassle-free.

  • AnnaDellow Anna (@AnnaDellow) reported

    Hi @Hyperoptic, my household received the first installation on August 1st and still have no WiFi Your engineering team told us that there is a problem with the wiring but no word on when it will be fixed We work from home and need WiFi immediately. When will this be fixed?

  • JezBax Jeremy Baxter (@JezBax) reported

    @Hyperoptic are you having connection issues in the Bournemouth area? Have had issues connection for the past few hours. Please can you give me an update thx

  • ImTomEddy Tom Eddy (@ImTomEddy) reported

    My @Hyperoptic renewal felt like they were trying to pressure me into 500Mbps and 1Gbps packages when I wanted to downgrade to 150Mbps - left a very bad taste in my mouth 😔

  • AnnaDellow Anna (@AnnaDellow) reported

    @HyperopticCS @Hyperoptic Thank you for getting back to me! We have tried calling you and your customer service team have told us that there is nothing they can do as it is up to the engineers. However, we are not able to be transfered to the engineers either.

  • DeejBruce DJ Living the slow life Bruce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeejBruce) reported

    @HyperopticCS @Hyperoptic I have, Multiple times, I keep getting told there's an issue in my area with no ETA of it being fixed, I'm getting a bit fed up if I'm honest.