Hyperoptic

Hyperoptic Outage Report in Cosham, Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Cosham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Cosham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Cosham, Portsmouth, England 12/13/2025 01:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Uklawyer123 @freetoswitch @Hyperoptic 1/2 While we'd love to help, in our T&C we state that we guarantee service at the address where the account is opened. We can't guarantee that we can provide our services at other addresses in case you decide to move during the commitment period.

  • DEMIGOD_ROB DEMIGOD_ROB (@DEMIGOD_ROB) reported

    @Hyperoptic Hi, hyperoptic internet is down again in the N7 area. This is the 4th time in 6 weeks. Can I please get an update on what the problem is and when this will be resolved? These outages seem to be occurring on a weekly basis

  • eddedmondson Edd Edmondson (@eddedmondson) reported

    Praise be to @Hyperoptic @hyperopticCS - made a support call to activate my new line, got cut off during it but the lovely person still got it all sorted. Couldn't say thanks unfortunately! Nice simple fast internet!

  • gaurav_sr13 Gaurav (@gaurav_sr13) reported

    @Hyperoptic @HyperopticCS your services are pathetic. I am trying to get my account activated and internet services running since last Saturday and nothing is happening. Your customer support team has no update to give and every time I call there is no SLA for your team #pathetic

  • lee_storey Lee Storey (@lee_storey) reported

    @ashwinkumar05 @HyperopticCS I didn’t get any information from Hyperoptic but, according to a neighbour who spoke to them, an engineer turned up yesterday but they couldn’t get into the network cabinet.

  • Onurakbas96 Onur Akbas (@Onurakbas96) reported

    @Hyperoptic @Hyperoptic, I'm trying to get this deal but they won't give it to me please help.

  • alaksana96 Aufar (@alaksana96) reported

    @Hyperoptic @HyperopticCS One of your engineers was digging up the cables in SE1 and now I have no internet in the house. I spoke to the engineer and they said that no damage to the wires should have occurred, but I still dont have internet

  • ChrisWi47631283 Chris (@ChrisWi47631283) reported

    @Hyperoptic hello 5th outage in 6 weeks in London N7, yet no real communication or offer of compensation. You don't answer the phone and emails take minimum 2 days for response. You're not getting alot right ... Tweeting via 5g of course.

  • Uklawyer123 Mrlaw (@Uklawyer123) reported

    @freetoswitch 1/2 Don't bother with this. @Hyperoptic will get you in and then screw you. I currently have 19 months left on my deal, @HyperopticCS do not provide the service at my new address, so I'm left with no choice but to pay a termination fee of £380!

  • Muntazi10527790 Muntazir Mahdi (@Muntazi10527790) reported

    @Hyperoptic struggling to get service up an running since beginning of the month. It did work for a few days but then came to a halt a week ago. Called support services multiple times. Promised an appointment for today at 10 am by their engineer. Arranged to be at home for this