Hyperoptic

Hyperoptic Outage Report in Cosham, Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Cosham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Cosham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Cosham, Portsmouth, England 02/24/2026 16:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • amarksri_mca amar srivastava (@amarksri_mca) reported

    @Hyperoptic @HyperopticCS What is happening team , no response on multiple customer requests of Internet service down from 24 hours? Do you solve it or we need to look for options. #Basingstoke

  • Sarah_Othmann سارة عثمان (@Sarah_Othmann) reported

    @Hyperoptic get the service back, NOW 😡😭

  • rupechat rupesh.eth (@rupechat) reported

    @HyperopticCS @Hyperoptic Of course - got home and it’s not working. Why is it so hard? YOUR engineer said it would take a week and you just don’t believe me? Why? Now it will be at least 7 days down.

  • GhostCo_ GhostCo | Grapic Designer 💥 (@GhostCo_) reported

    anyone using hyperoptic, or anyone know anything about wifi. need help asap

  • JohnStokes0uk 🇬🇧🇺🇸🇨🇦🇦🇺🇳🇿 👁👁🇺🇦 (@JohnStokes0uk) reported

    @Hyperoptic It doesn't matter when you live in houses. Does it hyperoptic.Because you don't like installing your service unless it's a block,because you earn more money.

  • cmtrimby Christopher Trimby (@cmtrimby) reported

    @Hyperoptic, I recently cancelled my subscription to move elsewhere but it seems as though @CommunityFibre are incapable of providing me with a functional service. What’s the best deal you can offer me to come back? I still have the Hyperoptic router.

  • BlockedShell BLOCKED BY SHELL ENERGY FOR THE SECOND TIME (@BlockedShell) reported

    @ShellEnergyHome According to information from Ofcom Shell Energy have Not signed up to pay Compensation for Poor and Loss of Service. But the major broadband providers who have signed up, include BT, Hyperoptic, Sky, NOW Broadband, TalkTalk, Virgin Media and Zen EXPLAIN WHY Shell ENERGY have NOT

  • samm1610 Sameer Gupta (@samm1610) reported

    @Hyperoptic Hi, my internet is not working. Trying to reach customer support but not able to reach anyone. Please look into it urgently as my work is getting affected.

  • amarksri_mca amar srivastava (@amarksri_mca) reported

    @HyperopticCS @Hyperoptic @HyperopticCS Sent two emails to customer support since yesterday but no response. Why no one is looking the inboxes? Any explanation? Sent you DM as well.

  • RichardFarndale Richard Farndale (@RichardFarndale) reported

    @virginmedia is the broadband outage in Richmond Town centre anything to do with the works @Hyperoptic are undertaking in the town centre? Many thanks