Hyperoptic

Hyperoptic Outage Report in Cosham, Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Cosham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Cosham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Cosham, Portsmouth, England 11/26/2025 21:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MissJennyBird Jenny Bird 🇪🇺 #NOTMYPM #GTTO 💙#NHS (@MissJennyBird) reported

    Any news on my installation @Hyperoptic @HyperopticCS or are you going to leave me yet another day without any service?! This has been going on since TUESDAY morning. Never, ever known a Company like it!!!! 🤬

  • 1stKingWICK3D KingWICK3D (@1stKingWICK3D) reported

    When will your service be available in the SE18 area. Need a reliable provider ASAP. @Hyperoptic

  • deadsoundman Rob Summers (@deadsoundman) reported

    @Hyperoptic your support is below par. Workmen cut my cat-5 last Thursday and I reported it but still nothing. What are you playing at?

  • jonwillchambers Jon Will Chambers (@jonwillchambers) reported

    Normally very good but @Hyperoptic @HyperopticCS have been absolutely woeful for last 24 hours. No outreach to customers despite knowing their service is down for hundreds of people.

  • CatriRose Rosie (@CatriRose) reported

    @Hyperoptic I had bad experience with @Hyperoptic, would steer clear

  • Martinned81 Martin 马丁 Holterman (@Martinned81) reported

    But never mind, my broadband at the new flat now worked, and that's all I really care about. @Hyperoptic can sort out everything else without me.

  • muaythaidevil Simon 💙 (@muaythaidevil) reported

    If you thought BT or Virgin had bad customer service, well they have nothing on @Hyperoptic who failed to attend to install new broadband. No contact whatsoever, it took nearly 6hrs to speak to someone who then couldnt tell me what happened & all support tickets not answered.

  • ahmed__haffez Ahmed Hafez (@ahmed__haffez) reported

    @Hyperoptic Because you are already the most expensive service in the Uk. And you don’t even provide internet.

  • georgerowberry George Rowberry (@georgerowberry) reported

    Such a disappointing experience with @Hyperoptic has taken over 3 weeks just to get a pre-install check! Just to be told their system is broken and I may or may not even get one!…terrible experience and completely left in the dark, lost hours on the phone to CS . 😤

  • Megz612 Megha Varma (@Megz612) reported

    @Hyperoptic With no internet connection bland unless you call and complain(which takes over an hour to get through) you won’t be given an update on the service