Hyperoptic

Hyperoptic Outage Report in Cosham, Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Cosham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Cosham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Cosham, Portsmouth, England 02/24/2026 00:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • farahpopxo Farah Pop 🫧✨️ (@farahpopxo) reported

    @Hyperoptic the worst!

  • paul_orkin paul orkin (@paul_orkin) reported

    @Hyperoptic been a customer for a year...just found out accidentally that company does a social tariff for disabled customers...explained t situation/would be prepared to enter into new agreement would like difference returned as it was never explained to me ..they said no!

  • angry_scot_tv Angry Scot (@angry_scot_tv) reported

    @Hyperoptic May I ask as potential new customer why I have been in a waiting queue for 30 minutes now on the phone! Not really filling me with confidence about switching provider.

  • DonnaMoakes Donna (@DonnaMoakes) reported

    @_tillymae_ @Hyperoptic Had no service for days - will ho out if business soon no doubt especially since the debts last year the restructuring clearly is failing

  • paul_orkin paul orkin (@paul_orkin) reported

    @Hyperoptic been a customer for a year...just found out accidentally that company does a social tariff for disabled customers...explained t situation/would be prepared to enter into new agreement would like difference returned as it was never explained to me ..they said no!

  • rbhalla_ Roshan (@rbhalla_) reported

    @Hyperoptic why do my tickets requesting technical support get closed without an answer? It's been over 2 weeks and I'm struggling to get a response from support even with new tickets.

  • karim46665438 karim (@karim46665438) reported

    Can someone in @Hyperoptic pls explain why their service is so bad and 2 engineers don’t even know how to make the system work. I don’t recommend at all

  • robin_twitchett Rob_T (@robin_twitchett) reported

    @Hyperoptic please can someone look at the ticket I raised 8 days ago? I have had no support, even though my broadband cuts out every morning for hours at a time. CS0456885

  • Defrauded_Youth K🪿 (@Defrauded_Youth) reported

    @Hyperoptic How can you justify offering new customers (via comparison sites) broadband at £12-£26 PCM but want me to renew as an existing loyal customer at £30-£35 PCM?! That’s daylight robbery. Already spoken to your agents but no reasoning with them. I am not impressed. 😡

  • pastyw6 Pasty (@pastyw6) reported

    @Hyperoptic I’ve been at position one of your phone queue for over 20 minutes now with “an estimated wait time of 3 minutes”. Is there any chance of someone picking up?? When did HyperOptic get this bad????