Hyperoptic

Hyperoptic Outage Report in Cosham, Portsmouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Cosham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Cosham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Cosham, Portsmouth, England 12/05/2025 13:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • therealphale Peter Hale (@therealphale) reported

    @HyperopticCS @Hyperoptic Next available engineer slot is not for another week. What a joke! Sounds like you need to hire some more engineers (or build a more reliable network)

  • SchwitzerEd Ed Reza Schwitzer (@SchwitzerEd) reported

    @Hyperoptic thanks so much for sending me leaflets for months, finally convincing me to leave my existing provider, and then having an engineer come over to tell me due to fire stop regs he cant install. Never ever again. Now no wifi! Happy Friday all

  • Keithduncan47 Keith Duncan (@Keithduncan47) reported

    @julieballantyne @OpenreachHelp Yep. Guys were there this week. 3 OpenReach vans. It’s a total farce. 10 years chasing and promise after promise broken and the Scottish Government R100 program doesn’t help either. I don’t think HyperOptic did us any favours when they did the flats.

  • jokerkilledu666 InCOGnito (@jokerkilledu666) reported

    @virginmedia Hi John well fingers crossed he will be able to relocate my router with minimal fuss and i can get back to work. If not I've got @hyperoptic on speed dial for the 1gb up /down at less money than I'm paying you for 500mb that doesn't work .

  • aarondaniel_9 A-A-RON (@aarondaniel_9) reported

    @J3Lyon We're with Hyperoptic after terrible experiences with Virgin and Sky and it's been great! Such better value for money too and so quick to get setup as the previous tenants were with them too!

  • reeceticle Reeceticle (@reeceticle) reported

    @J3Lyon Start of lockdown#1 we had Sky internet, it was so slow I’d want to cry trying to WFH. Then @Hyperoptic came along and haven’t had an issue since.

  • jordanjoecooper Jordan Joe Cooper (@jordanjoecooper) reported

    @anothercohen @BrixlyTeam & @Hyperoptic Hands down. Whenever I had an issue with either I had a quick, to the point response and that trend continues until the issue was resolved.

  • AyeshaB12453734 Ayesha Begum (@AyeshaB12453734) reported

    @virginmedia I don’t have time for your questions now. You didn’t want to fix it in July, instead tried getting more money out of me like the scammers you are. Now I want to go elsewhere @Hyperoptic seems way better. Think I’ll go there.

  • Bnd14860104 Bnd (@Bnd14860104) reported

    @Hyperoptic It is hyperSLOW. I've just got the service two weeks ago and now the router is faulty. Now, I have to wait two weeks for the engineer's visit to fix it.

  • shivanshi94 Shivanshi Rathaur (@shivanshi94) reported

    @HyperopticCS @Hyperoptic I have been without internet for 36 hours and my issue is not being resolved. I am not even being told what the issue is. I am tired of calling the CS every hour and spent the entire day yesterday and today trying to even what the issue.