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Hyperoptic

Hyperoptic outages and service status in Colchester, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • RameezKaleem
    Rameez Kaleem (@RameezKaleem) reported

    @Hyperoptic I've pay for 1GB internet but the speed is around 2MB! There's no customer support on technical issues. Many people with similar issues. Almost feels like a scam!

  • SmileyGFace1
    SmileyGFace (@SmileyGFace1) reported

    @Hyperoptic Your post states that I can contact Customer Support via the online chat but when I try, I get an everlasting waiting to respond signal. I can see how embarrassing it is for your lack of customer support to be advertised on social media. Not a good advert, is it?

  • ChadWestTweets
    Chad West (@ChadWestTweets) reported

    Just had @Hyperoptic installed last week. It randomly stopped working, apparently due to bad wiring The next engineer available is in six days Dog **** company, avoid

  • justforumrah
    Tia (@justforumrah) reported

    @Hyperoptic have the absolute WORST customer service, no wifi for 3 days now - engineer did not turn up and they are not allowing us to rebook an engineer till they find out why. Incredibly hard to get through to them on the phone in the first place - do not recommend.

  • AmbieBambie94
    Amber Gayler (@AmbieBambie94) reported

    @Hyperoptic is there issues in DA8?

  • NRManc
    Neil (@NRManc) reported

    Logged a formal complaint about breach of GDPR with @Hyperoptic and after a 3 week delay I receive an AI generated response (which can’t even figure out my name) which pretty much says we have no idea who you are so **** off. Appalling

  • edwinbradford
    Edwin Bradford (@edwinbradford) reported

    @asentance I needed to find a supplier for my father recently and @zeninternet commit to not raising prices during your contract, if they do go up you have the chance to switch supplier. Personally I've had very good service from Hyperoptic too if you can get them. Both offer fibre.

  • TusharTony
    Tushar Tony (@TusharTony) reported

    @Hyperoptic Most useless broadband service ever #hyperoptic

  • pdavdra
    Davdra (@pdavdra) reported

    @Hyperoptic why do you insist on doing your maintenance work during working hours? Causes major issues with working arrangements!

  • charlienoller_
    narlie choller (@charlienoller_) reported

    @Hyperoptic any danger of you providing updates on when the service is up and running again. WiFi has been down almost a day, for the second time this month