Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Colchester, Essex, England 03/10/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • tvrhellspawn Hlspwns World 🛸🚚🥽🏎️✈️🚁🎮 (@tvrhellspawn) reported

    @Hyperoptic Totally agree, my provider adds a small amount every few years, claiming that they are improving the service. In all reality my speed has not really changed in the last 7 years. There fastest available package is still unavailable in my area. I don’t see any progress.

  • james__newton James (@james__newton) reported

    @Hyperoptic What’s the usual waiting time between you installing your infrastructure on a telegraph pole and the service being available to order? There are cables looped up and taped to the pole by my house which were added in December but no update since then. Thanks

  • knocklong13 Michael hayes (@knocklong13) reported

    @TheSausage_1905 @CrimeLdn @Hyperoptic Why would u do that u scumbag,that man seemed ok and you don’t know what happened. *******

  • Ricky251294 Saurav (@Ricky251294) reported

    @Hyperoptic your call centre automation has a boot loop issue. If I get to picking between activating my service, it bounces back to the start of the call system again

  • mynnoj P.G. Chodehouse (@mynnoj) reported

    @hwallop @GNetworkComms I get the impression from looking at tweets and talking to some of our clients that GNetwork is unreliable and support poor. Do you regret taking the service out? They dug our street up (Highbury) in July but haven't installed yet, Hyperoptic will be here in a few weeks.

  • intermax intermax #FBPE #FPHD #RejoinEU 💙 #FBPPR (@intermax) reported

    @hutch__man In our road we have two full-fibre networks, Community and G-Network, and a third on the way, Hyperoptic. We also have Virgin Media but BT can only provide FTTC. Meanwhile, other places can barely get ADSL. Ridiculous barely regulated shambles @Ofcom

  • MrSaffron Andrew Ferguson OBE (@MrSaffron) reported

    @journey_ev @Hyperoptic @premnsikka Current issue is not length but an inflation linked price rise. This appeared shortly after regulator rubber stamped an inflation based formula for wholesale prices of largest retailers in 2021.

  • an0key Luke Sheldrick | 🤖 (@an0key) reported

    @devopstom @Hyperoptic Yep. The back is completely open too, has been for years. The hasp used to be attached by a single screw… it’s comically terrible

  • damianjanik_dev Damian J☁️ (@damianjanik_dev) reported

    @chrispople @HyperopticCS And yet here I had to cancel my Hyperoptic contract, await 30 days due to notice, take new contract with Hyperoptic just to benefit with lower price and faster speed 🤦

  • searchbrat Kieran Flanagan 🤘 (@searchbrat) reported

    @tony_j_hunter @VirginMediaIE @Hyperoptic Yeah, but apparently you can just sign up again, and then cancel your other account to get the new deal It's so dumb, but that's what they told me to do