Hyperoptic Outage Report in Colchester, Essex, England

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (71%)
• Wi-fi (15%)
• Total Blackout (11%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  HyperopticCS (@HyperopticCS) reported 31 seconds ago

  @ananthjk @Hyperoptic @HyperopticCEO Hi, our Customer Care team provided all info they had at that moment, and we can see that our System Support team is involved and working on this case as well. Sorry for the delay, but we're sure that this will be resolved soon.

• 
  krok (@kicipkc) reported 1 minute ago

  I am extremely frustrated that I have been without an internet connection for nine days and have called Hyperoptic @Hyperoptic twice already, yet the problem remains unsolved! I am now switching to Virgin Media @virginmedia , I cannot tolerate this level of inefficiency anymore.

• 
  Chriseh (@ChrisehCS) reported 1 minute ago

  @smooyacs @virginmedia Unless you can get Hyperoptic where you live, or BT true fibre, then you don't have much choice. If you raise multiple complaints with them then they will eventually help you. Took me a month of constant complaints before they fixed my line. Hyperoptic are fantastic though.

• 
  Mrlaw (@Uklawyer123) reported 1 minute ago

  @Hyperoptic Customers should be aware of the extortionate termination clauses esp when moving house and Hyperoptic doesn't provide the service in an area moving to..

• 
  Sam Allen (@ActionAllen) reported 4 minutes ago

  @Hyperoptic @HyperopticCS Any idea how long the outage in Reading is going to last? The Service Status portal doesn't give any information

• 
  Mrlaw (@Uklawyer123) reported 7 minutes ago

  @Hyperoptic Customers should be aware of the extortionate termination clauses esp when moving house and Hyperoptic doesn't provide the service in an area moving to..

• 
  BLKMimiLDN (@BLKMimiLDN) reported 13 minutes ago

  Slow 👏🏾 for the @Hyperoptic operative in the mini van who nearly ran into the back of me on old kent Rd GB++MVK Wasn't enough that the road is icy, you wanted 2 fiddle on whatever you had in your 🤚🏾 rather than being aware of what was going on around you like the red lights &🏍

• 
  defi waifu 🇺🇦 (@defiwaifu) reported 14 minutes ago

  @functi0nZer0 yorkshire really be down bad. there is hyperoptic 1 gb in london — hope it makes it way to you 🙏🏻

• 
  Tom (@TomXFD) reported 15 minutes ago

  @Dannn0401 @virginmedia @Hyperoptic I would receive a text saying ‘outage’ & service would be fine, & then when there was an outage no comms at all. Cancelling has been a nightmare, I called & was unnecessarily passed between 3 agents, none of them did what I asked- simply cancel. Only reaffirms my decision.

• 
  Ashwin Kumar Srinivasan (@ashwinkumar05) reported 15 minutes ago

  @HyperopticCS @HyperopticCS @Hyperoptic less than 24 hours after a 2 day no service. Internet has gone down again this is so bad.