Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Colchester, Essex, England 02/02/2026 17:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • sfali22 Farhan 💙 (@sfali22) reported

    @hyperoptic internet service down in NE4, Newcastle-upon-Tyne

  • alpinetwentytwo alpine deux (@alpinetwentytwo) reported

    @Hyperoptic My hyperoptic broadband has an unresolved fault for a week now (it doesn't work)

  • SuzeGold Suzanne 💙 (@SuzeGold) reported

    @Hyperoptic my internet’s down in SE London - any more info on that?

  • MrSaints Ian L. (@MrSaints) reported

    Anyone else having internet problems? Maybe on Hyperoptic?

  • majordamo Majordamo Again (@majordamo) reported

    @Hyperoptic Late installation, half a day of work wasted waiting. Your support address doesn't respond An hour on hold on the phone, spoke to 2 ppl who said 'wrong department' You already have an email to this effect: this a cancellation based on nonexistent customer service

  • Satty7 Satty Lola (@Satty7) reported

    @HyperopticCS @Trustpilot @Hyperoptic I’ve had 6 months of stress and now you’ve decided to send me a new router…the customer service has been shocking and this costs me a small fortune every month.

  • IridiumFX Claudio Russo (@IridiumFX) reported

    Hi @Apple since my network provider in London, @Hyperoptic, decided we are not worth the private relay function, I was wondering ... any chances you may want to get into the broadband business too ? I'd switch from day 1

  • philhawitt philip hawitt (@philhawitt) reported

    @Hyperoptic My broadband is down, I’ve done the usual unplug the router for 1 minute thing, my router signal is showing as full but still no broadband. Please can you shed some light on the situation?? I’m based in HP3 area

  • Clem109 Clem (@Clem109) reported

    @bt_uk how much would it cost to cancel my broadband, I have 12 months left? @Hyperoptic are offering me a much better deal.

  • Satty7 Satty Lola (@Satty7) reported

    @HyperopticCS Wake up and reset the Hyperoptic router because it does not work…everyday!! @Trustpilot shocking service from @Hyperoptic