Hyperoptic outages and service status in Colchester, England

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

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  𝙋𝙝𝙞𝙡 𝙈𝙮𝙚𝙧𝙨 (@PhilMyers53) reported 5 minutes ago

  @Hyperoptic Complaint logged with OFCOM

• 
  ᴄᴍ. (@charliemensah) reported 10 minutes ago

  I might have to cancel this @Hyperoptic account.

• 
  Tracey Bird (@BirdTbird) reported 10 minutes ago

  @Hyperoptic well another outage again in a matter of weeks. What’s going on???

• 
  Tia (@justforumrah) reported 12 minutes ago

  @Hyperoptic have the absolute WORST customer service, no wifi for 3 days now - engineer did not turn up and they are not allowing us to rebook an engineer till they find out why. Incredibly hard to get through to them on the phone in the first place - do not recommend.

• 
  sad jester (@noopdles) reported 13 minutes ago

  @GeneticGenesis @Hyperoptic I know, I bet they're just overprovisioning the network and overselling. If you look at reddit there's plenty of recent posts with the same **** download speed issue.

• 
  AbPMet (@AbPMet) reported 14 minutes ago

  @Hyperoptic Still down SE18. Down since yesterday 7:20pm

• 
  KusariNinja 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@KusariNinja) reported 16 minutes ago

  @jammach @theashrb @Hyperoptic I used to use hyperoptic. Their service was very unreliable. A few xmas's so we were without internet for over a week due to not having access to the cabinet on our estate. We're with community fibre now which has been much more reliable (and faster)

• 
  karen morley (@karenmorley6) reported 18 minutes ago

  @Hyperoptic any chance of our internet service being restored nw2 ?

• 
  Saika (@Saiccc2) reported 19 minutes ago

  @Hyperoptic It really seems that your network is having some problems recently, as so many people are experiencing this.

• 
  Tony Costanza (@BarryDavid69562) reported 24 minutes ago

  @Hyperoptic no internet and no updates for over 6 hours in WC1X 9HF - simply “hopefully it works soon”. What is going on - give your customers transparency on issues and estimated time of fix. This is unacceptable