Hyperoptic outages and service status in Colchester, England

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rafael Lino (@maidaomd) reported 6 minutes ago

  @Hyperoptic How is it possible that I live literally 1 mile away from ur headquarters and my Internet needs to have an outage everyday! Shocking services! It's been 7 days since ur service in white city area is down!

• 
  Zakaria Mahmud (@zmahmud17) reported 7 minutes ago

  @Hyperoptic some part of E14 area broadband not working more than an hour now. What's going on??

• 
  Rameez Kaleem (@RameezKaleem) reported 8 minutes ago

  @Hyperoptic I've pay for 1GB internet but the speed is around 2MB! There's no customer support on technical issues. Many people with similar issues. Almost feels like a scam!

• 
  Jordan🇩🇲 (@JordyOnside) reported 8 minutes ago

  Just spoke to @Hyperoptic Apparently it’s their biggest outage and a major priority but they have no time frame 👍 also the staff said their service tracker is actually fake that’s why it constantly says no issues

• 
  Janaka Abeywardhana (@janaka_a) reported 11 minutes ago

  @Hyperoptic we have an outage in E14 in our building. multiple residents including myself.

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 12 minutes ago

  @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

• 
  J (@emirxtesera) reported 13 minutes ago

  @AbPMet @Hyperoptic Still down?

• 
  Andrea Robinson (@printsandjam) reported 17 minutes ago

  London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

• 
  sad jester (@noopdles) reported 19 minutes ago

  @GeneticGenesis @Hyperoptic I know, I bet they're just overprovisioning the network and overselling. If you look at reddit there's plenty of recent posts with the same **** download speed issue.

• 
  lord of eko (@tommedersfriend) reported 19 minutes ago

  @hyperoptic my internet is still down.