Hyperoptic outages and service status in Colchester, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Colchester, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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farook zaman (@farookzaman) reported@Hyperoptic there is no Internet connectivity for more than 24hrs now! The response from the customer care is pointless! First person said few hours, second person said 20 minutes, third person said 7 minutes, forth person didn’t give any definite time, fifth person just hang up!
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Envel (@Envel18) reported@Hyperoptic Reported a broadband fault on Friday. 500 Mbps package, but only 17–70 Mbps download while upload remains around 500 Mbps. Ticket open, no update from Technical Support, and unable to reach support by phone. Please DM me.
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Tom Coady (@tomcoady) reported@Hyperoptic I find calling your support services time-consuming as they require unnecessary personal probing and 🪪 verification. Would it be possible to provide an email address instead?
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BoabyBimmer (@BoabyBimmer) reported@Hyperoptic so internet down for hours - what’s the update??
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Kieron Charles (@MRKCT_) reportedSolid start by @Hyperoptic on providing WiFi in my new apartment. 48 hours later and I’m still left without a connection despite it being “activated”. 30 minute+ wait times to get through to a human being. No actual update or support as to if it is even coming on. FML.
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Jonathan Sacerdoti (@jonsac) reportedAfter 9 or 10 hours of no service, and no customer service, no helpline, no online info about the mass outage, and no attempt to fix or communicate at all, @Hyperoptic now has a phone line open at least, where it tells you there's no problem in your area, and puts you in a 20 plus person queue. This is pathetic.
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Don Edgley (@donedgley1) reported@mariucha77 @lulu_veganx @Hyperoptic Day 5. Supposedly they found the failed node yesterday but didn't fix it. They told me that they will be back trying again at 10am today. Incredibly slow
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J4 (@JARVANHIMSELF) reported@Hyperoptic internet down since 1:00am in Barking ??????
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Ryan 🤠 (@Slimothy_James) reportedIntermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.
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Hasim (@Hasimivan02) reported@Hyperoptic FIX IT