Hyperoptic outages and service status in Colchester, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Colchester, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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karen thompson (@karenthompson52) reportedDisgusting service from @Hyperoptic which I had installed on Tuesday and still zero internet. No front door bell, lighting, heating, sound system etc. Spent hours on phone 3 times but apparently no engineers available and no idea how many days before they can get one WTAF?!
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Adam Piper (@bitwog) reported@Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.
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thinkbroadband.com (@thinkbroadband) reported@AbPMet Hyperoptic have told us this wouldn't be related. Please contact their support (or DM us your details (name, e-mail address you use with Hyperoptic, postcode and flat number) and we'll ask them to look at it).
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Siddhant patni (@RafaSidwolf) reported@Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!
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Alex Tarrant (@AlexTarrant4) reported@Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.
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RoseyD77 (@RoseyD77) reported@Hyperoptic Amazing. Got hyperoptic less than a week ago... it's been down all day. No updates. Now have to pay to work outside of my home tomorrow, take time off work and still nothing from you. Not a great start. Might be the end of a very short relationship.
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David Nicholls (@replicants) reported@Hyperoptic @ofcom your network is down (check Reddit), Your helpdesk phone disconnects after 1 ring. And yet your network status says no problems Do you hate your customers?
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Marcelo Hidalgo (@mhmnat1) reported@Hyperoptic is there a problem with the internet? I don’t have service.
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M. (@mariucha77) reported@donedgley1 @lulu_veganx @Hyperoptic No updates and no estimate when this issue will be solved.
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M. (@mariucha77) reported@jamsmcp @Hyperoptic Imagine 11 days without service!!