Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Colchester, Essex, England 12/06/2025 11:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • gumbinio James Beesley (@gumbinio) reported

    @Hyperoptic Lost my internet signal over an hour ago and I’ve tried to contact you through the live chat, email and the 24/7 phone number which never rings, I would like some explanation for this please and don’t you dare say bloody covid as an excuse!

  • Clem109 Clem (@Clem109) reported

    @bt_uk how much would it cost to cancel my broadband, I have 12 months left? @Hyperoptic are offering me a much better deal.

  • philhawitt philip hawitt (@philhawitt) reported

    @Hyperoptic My broadband is down, I’ve done the usual unplug the router for 1 minute thing, my router signal is showing as full but still no broadband. Please can you shed some light on the situation?? I’m based in HP3 area

  • __R0BZ__ Robz (@__R0BZ__) reported

    @Hyperoptic biggest scammers going in the UK, you guys are a joke 1 month of stupid replies, 4 appointments missed by your engineers hours and hours of waiting on hold, please no one absolutely no one use this Internet provider.

  • _Paul_de_Souza Paul de Souza 🇬🇧🇪🇺🏁 (@_Paul_de_Souza) reported

    BREAKING: Massive internet outage affecting many online services. I have no IP Phone service via Hyperoptic and Google is behaving oddly re sign in security looping. Issue confirmed as massive and global by Hyperoptic.

  • Chris2Petts ChrisPetts (@Chris2Petts) reported

    @Hyperoptic Just been told by I have a fault in a cable and you can fix it in 7 days. Doesn’t sound reliable and hyperfast to me. Meanwhile we can’t do our job for the next week but am expected to pay you £50 a month!

  • nina_caplin Nina Caplin (@nina_caplin) reported

    @Hyperoptic You say rock solid, but my broadband has been down for over 14 hours now … your website says engineers are investigating but it’s getting a bit painful now

  • Jakecfm Jake (@Jakecfm) reported

    @Hyperoptic damn, we running a nostalgia night or something? Haven’t dipped below 5mbps since the dark days of AOL

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @appariciojunior Thanks a lot for the feedback. Unfortunately we do not such a system in place, but you can check your service status through the Hyperoptic account. If you haven't already please reach us via DM, to take a look into other issues you've been having.

  • themanutdmaniac Soumya Dasgupta (@themanutdmaniac) reported

    What’s wrong with @Hyperoptic @HyperopticCS ? Continuous drops through the day and now total outage !