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Hyperoptic

Hyperoptic outages and service status in Colchester, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • markhills205
    Mark Hills (@markhills205) reported

    @Hyperoptic Extremely poor installation & repair service. Cable left unsecured → chewed through. Engineer “fixed” with tape, then a junction box that fell off the wall. Business disrupted, extra costs for mobile data. Why should I stay? Compensation? #HyperopticFail

  • Makssss_O
    Maks (@Makssss_O) reported

    Waited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.

  • Xeu_uk
    Xeu (@Xeu_uk) reported

    @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

  • nenamewilldo
    John Younghusband (@nenamewilldo) reported

    @Hyperoptic CS12010207 you don't answer the phone and your robot doesn't speak or understand English, I have sent an email to support however I don't want a telecoms supplier that takes 48 hours to respond cancel the install booking for Friday 1st May

  • AmbieBambie94
    Amber Gayler (@AmbieBambie94) reported

    @Hyperoptic is there issues in DA8?

  • daisdaisbaby
    Daidai (@daisdaisbaby) reported

    @Hyperoptic My service has not activated for a week due to your technical issue. How long should I wait?

  • BarryDavid69562
    Tony Costanza (@BarryDavid69562) reported

    @Hyperoptic no internet and no updates for over 6 hours in WC1X 9HF - simply “hopefully it works soon”. What is going on - give your customers transparency on issues and estimated time of fix. This is unacceptable

  • garethashmoreSB
    Gareth (@garethashmoreSB) reported

    Huge network down Hyperoptic states a national network issues

  • uppiliventures
    Uppili Ventures (@uppiliventures) reported

    @Hyperoptic why say no service issues when we all do not have service right now?

  • sherifafafahh
    RIFFAAA. (@sherifafafahh) reported

    @Hyperoptic I swear I will ******* lose it with you people. Refund me my £700 NOW. And furthermore what is this bullshit that I can only call or chat within certain times. I have hadbthe worst experience with your uncouth business. I want that refund immediately.