Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Colchester, Essex, England 03/06/2026 19:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • truthtellerGB CustomerServiceTruth (@truthtellerGB) reported

    @HyperopticCS @Hyperoptic we are experiencing intermittent slow internet or lost of connection int eh entire building (200 flats) for the past weeks. We had your service for three year with never an issue. Clearly something is wrong. Any report of issues in CR0 area?

  • DrEllisCrawford Ellis Crawford (@DrEllisCrawford) reported

    @Hyperoptic Hi @Hyperoptic - your engineers, while installing new cabling, damaged the water supply to my home and we've been left without hot water, and have a potentially damaged boiler, due to attempts of your engineers to fix things. Complaint in with Hyperoptic.

  • isupposeitscool Danny D (@isupposeitscool) reported

    Day 54 since my @hyperoptic instillation and my service has still not been activated. Compensation period has finally ended and yet no wifi and no one able to give me a switch on date @HyperopticCS

  • aferoz007 Asad Feroz (@aferoz007) reported

    @Hyperoptic Pathetic internet service, I’m without internet since last 6 days now and still no sign of engineer to come and fix it.. don’t believe on fancy words they’re rubbish @HyperopticCS

  • jehagarwal Jeh Agarwal (@jehagarwal) reported

    Gave up on call, no one picked up even after spending 30mins holding the line. No response to tweet and DM yet. Internet still not working. #HyperopticNotWorking @HyperopticCS @Hyperoptic

  • DrEllisCrawford Ellis Crawford (@DrEllisCrawford) reported

    @Hyperoptic I wouldn't expect a company for broadband to undertake work, damage our water supply and plumbing, and then not inform us!

  • ShukranAli16 Shukran Ali (@ShukranAli16) reported

    @Hyperoptic Been waiting for ages no one is resolving my issue

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @lbrgamer_twitch @Hyperoptic Liam, that must have been truly awful and we are very sorry to hear that. We can see your DM in our inbox, and we'll make sure to respond ASAP. Thanks for your patience in the meantime.

  • lbrgamer_twitch LBRGamer (@lbrgamer_twitch) reported

    @Beesley1Carlie @Hyperoptic @HyperopticCS Whoever initially installed it, the wiring wasn’t allowing the light through the fibre so engineers came to fix it but said I should be able to ask for activation now it was sorted but still nothing…

  • HlthCarePro Kunle Daniel Osinaike (@HlthCarePro) reported

    @Hyperoptic I would label your customer service as useless but that seems an insult to useless people. 3 hours of holding and being hung up on