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Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Lesego_21
    Lesego Letlape (@Lesego_21) reported

    @Hyperoptic @HyperopticCS 8 hours of WiFi outage now

  • jcampbell_05
    James Campbell (@jcampbell_05) reported

    @DarrenGBNews Depends on where you live. Hyperoptic is the best but very hard to get. Virgin is runner up. Other than that a mobile 4G/5G Home router from someone like Vodafone or any of the BT based providers if you can't get good mobile signal. Still having trouble ? Write to your MP

  • DF2517
    DF25 (@DF2517) reported

    @virginmedia how can you continue to charge us for 500 aka the highest level of broadband yet consistently fail to deliver. Unacceptable. Cancel our account and refund us as we want to move to @Hyperoptic

  • sweervywine
    SweervyWine (@sweervywine) reported

    @Hyperoptic broadband down for almost 8 hours now. Very disruptive. Please fix it.

  • Novichok_92
    Novichok (@Novichok_92) reported

    Is your internet down again in Manchester #Hyperoptic

  • charliekiss
    Charlie Kiss 🌹 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇴🇪🇺🏳️‍⚧️ (@charliekiss) reported

    @Hyperoptic Currently your internet service is not working in E3 area..it’s down.

  • Misseymystica
    Ms Mena-Love (@Misseymystica) reported

    So unfair @virginmedia. You guys ruined my Friday with the broadband issues. I can’t wait to move home just so I can go back to @Hyperoptic.

  • SoniaMUArtist
    Sonia Sharma (@SoniaMUArtist) reported

    @ADT so apparently ADT have never heard of @Hyperoptic as an internet provider and so it’s not compatible with their alarms! Interesting. Maybe I’ll change my alarm company to one not stuck in time. Ridiculous

  • DragulianTweet
    パズズ (@DragulianTweet) reported

    @Hyperoptic @HyperopticCS I’ve contacted you here at 10:30 and you acknowledged there was an outage. Tech coming at 11:30. Since then I reached out at 12:30, 13:30 and now 14:30 asking for an update on the broadband outage resolution or information. You continue to ignore. Why?

  • wareisjoe
    Joe Ware (@wareisjoe) reported

    @Hyperoptic Hi. Internet in Bow Quarter is down. Any idea when it will be back up?