Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Colchester, Essex, England 01/05/2026 04:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ananthjk Ananth.J.K (@ananthjk) reported

    I was just told it not going to resolved for few more days. How is this okay? Even after the physical installation some of your system is preventing activation because of a small issue, which is causing delays for almost a week for customers. @Hyperoptic

  • shinymuscles Shinyshaun (@shinymuscles) reported

    @Hyperoptic second outage in a month. Last one, 6 hours, no apology, no compensation. This one 3 hours and counting. E1 5GA

  • dhuelsermann Dirk Huelsermann (@dhuelsermann) reported

    @Hyperoptic and @BatterseaPwrStn why is the internet connection down for ONE day ? #neverOrdinary @BatterseaPwrStn isn’t it ?

  • ananthjk Ananth.J.K (@ananthjk) reported

    @fergusguppy @Hyperoptic I have the same issue. Is this gna be hopeless? Should I start to check with other providers? @HyperopticCS

  • shannonagain58 Shannon 💙 (@shannonagain58) reported

    @Hyperoptic You've contacted us about a dozen times in the last two weeks about our broadband service. We've told you we're not interested but we keep getting calls. How can we get off your list for good?

  • BB23764309 B B (@BB23764309) reported

    Absolutely awful service from @Hyperoptic. After now 49 days of waiting for installation, I’ve just been told by one of their agents ‘all we can do is wait’. Terrible.

  • JJamesyytheGOD James (@JJamesyytheGOD) reported

    Hyperoptic is pretty terrible smh

  • P900EEP Mallu Gunner⚽️ (@P900EEP) reported

    @Hyperoptic my internet is down for last three days, waiting for an engineer visit, spoke to customer care execs many times, no one could give me a date for engineer visit and looks like going to be an indefinite thing. ticket no: 2655446 , can you help??

  • LeafSeekinTurts Caitlin/Leaf 🐢 (@LeafSeekinTurts) reported

    @Hyperoptic Actually can’t believe the level of abysmal service and utter incompetence we have had from you. Wifi was installed on the 20th October and we are still without service, tomorrow’s appointment has just been cancelled and we have to wait another week?? Shameful.

  • ArtyNeBruh Arty(om) (@ArtyNeBruh) reported

    @SternabR6 If we are talking about home internet I am using Hyperoptic and never had issues with it so far.