Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Colchester, Essex, England 12/31/2025 02:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • CoachKybet Coach Kybet (@CoachKybet) reported

    @RhaelCasts I have Hyperoptic currently, I have to leave them because they're not available in the area im moving to, its pain trust me, currently get like 1gbps for around ~£45 but its never gone down on me once in 2 years, virgin ~£62 same thing but ill lose my mind if it drops at bad time

  • AuntyCheese Chisara (@AuntyCheese) reported

    @Hyperoptic internet is down in E15. Do you guys have any updates please?

  • MunchWithMurty Murty 🇹🇷 (@MunchWithMurty) reported

    Ok Virgin media. Its been a pleasure, but you man are bumping it like crazy and now that hyperoptic broadband has reached me, I dont need to pay such stupid amounts

  • antony_j_smith Antony Smith (@antony_j_smith) reported

    @Hyperoptic hi, I'm on the man co of our building and I was in communication with someone who's now left, emails just bounce back. I contacted you using the form and no one has replied. Could you help please?

  • JusticeCladding Cladding Justice (@JusticeCladding) reported

    @Hyperoptic Very unhappy today with @Hyperoptic service today following planned service disruption in the middle of working day when many still work from home. Insufficient notice was provided and a customer service that has no means of helping. Hours of working time lost due to bad planning

  • Juh44035920 Juh (@Juh44035920) reported

    @Hyperoptic can you provide an update as to what the heck is going with the internet outage?

  • EthanGi04632168 Ethan Gilmore (@EthanGi04632168) reported

    @Hyperoptic internet has been down since 1.30 any ideas when this will be fixed?

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS @Hyperoptic It looks as though your internet service is down yet again!!!

  • LostMyAccount9 Nick (@LostMyAccount9) reported

    @MrTouchscreen @Hyperoptic They are great mate. Been with them for over a year, they reward loyalty and customer service if you have an issue is extremely good

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @Hyperoptic when will my broadband services come back, having to use my mobile phone data & phone to communicate with you.. yes have DM you, fed up with this, 8:20am Sunday it went down & still not working!!