Hyperoptic Outage Report in Colchester, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Colchester, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Josh
(@spudy12) reported
@Hyperoptic moving house and can't take your service with me - have cancelled contract, what do I need to do with the router?
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DJGaryBaldy
(@DJGaryBaldy) reported
2 adverts in a row on catch-up TV One for @HyperopticCS and the next one was for @virginmedia Hyperoptic saying No price rises mid contract Virgin say There may be price rises while under contract Why would anyone go with Virgin Media their customer service is Awful
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dee
(@TroublDeep) reported
@HyperopticCS Can u plz prvide service in SW31?No othr providrs for 100+MB, forcd 2 use @virginmedia Traumatising exprience prvsly in a diffrnt area, going thru it again. Spken 2 landlord n managemnt company, waiting for response :(( #virginmedia #superfastbroadband #hyperoptic
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Simon
(@cheekygobshite) reported
@AshScrivens @virginmedia @Hyperoptic I’m not far behind after a 7 year customer and now out of contract they’ve put my broadband only up to £60 a month. Community Fibre for a faster speed at £25!
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Joanne
(@JoanneHayleyy) reported
@Hyperoptic @HyperopticCS i've just signed up as a new customer today and was only the phone 10 minutes! agent was a really nice person and got me booked in for an engineer appointment monday afternoon 10/10 customer service
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Kevin Taylor
(@Tayluur82) reported
@virginmedia Also not even near the fastest speeds. Hyperoptic have 1gb packages and are symmetrical. What you get down you also get up. I pay for 350mbs but lucky to get 200 most days. Whilst the upload is 34mbs. Hardly worth the 33% rise is it?
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HyperopticCS
(@HyperopticCS) reported
@EastCyclist We checked and confirmed with our team that these are not Hyperoptic vehicles, and they appear to belong to CA Telecom, so it might be best to get in touch with their support team using the number stated as an emergency contact. We hope it all gets sorted out for you! 💙
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natalie
(@NJBole) reported
@Iadygut @Hyperoptic you'll pack in this mate **** if it kills me x
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Abhishek Roy, MD, MBA
(@abhishekroy) reported
Upgraded my 150Mbps broadband to 1Gbps broadband. Thank you @Hyperoptic for the quick service. Came a long way from 100kbps days to 1Gbps. I am waiting for the day when WiFi routers are able to support full 1Gbps. Currently, one would get somewhere between 400-700Mbps over WiFi.
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Christopher Trimby
(@cmtrimby) reported
@HyperopticCS @Hyperoptic Do you consider the above cabling to be acceptable? I’m not surprised that my internet is down when you have such disgraceful cabling!