Hyperoptic outages and service status in Colchester, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Colchester, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Twiggy (@heyimtwiggy) reported@EKOcasts @Hyperoptic hyperoptic are by far the worst broadband provider in terms of both user experience and customer service i have ever had the displeasure of being a customer of, i would have doubled my already exorbitant subscription to get away from them
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Davdra (@pdavdra) reported@Hyperoptic why do you insist on doing your maintenance work during working hours? Causes major issues with working arrangements!
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Luke Heydenrych (@Luke_Heydenrych) reportedNow over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.
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andygarrick1269 (@andygarrick1269) reported@Hyperoptic LS16 constantly dropping off all evening, didn't have a problem for 3 years and its been a nightmare for.the last week! Please sort it out.
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Don Edgley (@donedgley1) reported@lulu_veganx @mariucha77 @Hyperoptic Still broken late on Day 4. Seems hyperotic have 2 systems. The new system is fine and the old one has broken for everyone in a km radius. No meaningful updates being provided.
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Neil (@NRManc) reportedHi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints
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Darán 🏆LFCCHAMP20NS🏆 (@DazLFC79) reported@JoshCF_ @Hyperoptic are even worse with their service. 8 years loyalty and they want me to pay 3 times as much as a new customer for the exact same service. Where is the business sense in disrespecting loyalty for short termism ? Also needs assessing by @CMAgovUK for unfair treatment
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Chris Newton (@drchrisnewton) reportedWi-fi down for a second day. @Hyperoptic are very slow to respond, and won't even guarantee an engineer visit today. It looks like my time with this company won't be very long. Not good enough.
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Lucy Ⓥ 🌱 (@lulu_veganx) reportedDay 3 with no service…… I think @Hyperoptic have finally beaten me, I have no fight left! @donedgley1
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Paul Thompson (@tommo_68) reported@Hyperoptic Wouldn't recommend signing up with Hyperoptic. When the internet is down, usually weekends their attitude is tough luck, we'll fix it during the working week. Had issues with this several times, so they cannot be bothered with customers Internet. Cannot work from home with them