Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Colchester, Essex, England 03/04/2026 17:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • liamthompsonok Liam Thompson (@liamthompsonok) reported

    @HyperopticCS Hi Hyperoptic - got a red light on my Internet in Hackney this afternoon, are you aware of any other outages in the area? Have restarted once/twice already. Thanks for any help!

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS @HyperopticCS @Hyperoptic No DM needed. Let's discuss in public space, otherwise another "false promise" will be made. Account number: 000000633854 Complaint Nos List: 2172002, 2172374, 2123236, 2175789

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS @HyperopticCS @Hyperoptic No DM needed. Let's discuss in public space, otherwise another "false promise" will be made. Account number: 000000633854 Complaint Nos List: 2172002, 2172374, 2123236, 2175789

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    @iCave_Dave Yeah. I wouldn't use VM anyway, their pings are very high even to local servers, absolutely terrible for my Jamulus and teaching needs, but VDSL or Hyperoptic is better. I'm just waiting for that day...

  • ural43203 ural4320 (@ural43203) reported

    @Hyperoptic It's 12 hours no connection! fix it!!

  • tnayas Teoman Necdet Ayas (@tnayas) reported

    @Hyperoptic Hello. Internet service at E9 5GL is off. Is there an expected time / date for recovery? Thank you !

  • MrTouchscreen **** Jones (@MrTouchscreen) reported

    I had such high hopes of @Hyperoptic . So quick to respond when selling me their service. Now I have a problem, 15 min and counting on hold. #sameoldsameold As I am still in my cooling off period, I suggest you pick up the phone ASAP or I am off back to BT

  • GrahamAL802 Graham Allan 🇺🇦 (@GrahamAL802) reported

    @ThreeUKSupport It's back up ,However I am sick of the poor network services,false promises & constant excuses. I will be cancelling as soon as my Contract is up and moving to HyperOptic.

  • eserge01 Ekin (@eserge01) reported

    @Hyperoptic Too bad you guys still haven’t come to my area after two years of sending a letter out

  • nabalfour neil balfour (@nabalfour) reported

    @Hyperoptic they are happy to take your money and provide a second rate service. I now wish that I did not renew my contract with Hyperoptic a sham of an organisation. My advise is do not register with them or open an account. @BritishTelecom where are you?