Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Colchester, Essex, England 12/05/2025 13:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • _jyMVP JY🔴 (@_jyMVP) reported

    @hyperoptic Wi-Fi went down so unexpectedly, struggling to get through to you on the phone either.

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @HyperopticCS Failed by hyperoptic day 6 no internet n se1 elephant and castle! Disgusting service !

  • YangManchester Young (@YangManchester) reported

    The network is down at the address 191 Water Street M3 4JA. Could you please help ASAP? Thank you. @Hyperoptic @HyperopticCS

  • mikebar38794247 mike barrett (@mikebar38794247) reported

    @Hyperoptic Don't consider this company. They have NO specialist engineers available at the weekend!? 3 day outage in SE London.

  • _Indae_ Indae (@_Indae_) reported

    @Overlite1 That’s annoying :/ depending on your provider the might offer a faster package so upgrading could be an option? It depends though, the place I live in didn’t have fibre so we only had really slow options until I got Hyperoptic to install here.

  • rajeitltd Richard Gross (@rajeitltd) reported

    @hyperopticceo Dana how hard is it for your company to get an engineer to sort the issue. What a shambolic company. #hyperoptic #hyperopticareuseless

  • deborahr967 Deborah (@deborahr967) reported

    @Hyperoptic is the worse provider. They don’t care about customers, when they see a person with disabilities left in a vulnerable situation with nothing and no one she can contact in an emergency plus it disarming her door alarm shows what they are

  • rashukhanna_i Rashu Khanna (@rashukhanna_i) reported

    @HyperopticCS @Hyperoptic Yah, it’s been 40+ days since I logged that ticket with your complaints team. And I’m still waiting!! Failure to deliver the service require change of luck what an irony!! Hope you have defined “Luck” factor in your t&c’s.

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @JoshJonesLFC Day 6 still no internet in se1 . Direct debit taken tho ? Paying for no service ! Hyperoptic are the problem !

  • tomcoady Tom Coady (@tomcoady) reported

    @Hyperoptic Please let me know when service is restored to BN12FQ