Hyperoptic Outage Report in Colchester, England

Problems in the last 24 hours in Colchester, England

Hyperoptic signals over the past 24 hours, with local activity from Colchester, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  narlie choller (@charlienoller_) reported 2 minutes ago

  @Hyperoptic any danger of you providing updates on when the service is up and running again. WiFi has been down almost a day, for the second time this month

• 
  Alex Rae (@__alexrae__) reported 5 minutes ago

  @Hyperoptic 5 days since my router was delivered and still no internet access. Called tech support team 4 times and been assured it will be fixed and still nothing. Been on hold for over an hour this morning - sort it out

• 
  Yusuf (@ArtetasShampoo) reported 10 minutes ago

  @Hyperoptic your customer service is in the gutter. Hundreds of customers have been without service for hours, yet there’s been zero communication, no way to reach support and seemingly no acknowledgement that there’s even an issue. Absolutely disgraceful.

• 
  Liverpool1207 (@Liverpool1207) reported 12 minutes ago

  Another company that appears to have no concept of customer care. @Hyperoptic

• 
  umang shankar (@Umangshankar) reported 15 minutes ago

  @Hyperoptic #hyperoptic what a horrible service you guys have 3 days of no internet and all you get are fake promises.

• 
  Kazza (@Kazza1144) reported 16 minutes ago

  Internet down, chat bots don't work weekends 🙄 so on hold to provider for over half hour @Hyperoptic not acceptable!

• 
  neil gorringe (@hopper70) reported 17 minutes ago

  @TomThornhill_2 @Hyperoptic Also down for me in London N5

• 
  🏳️‍🌈 Gavin Barrie 🏳️‍🌈 &✂️TQ+ (@jammach) reported 19 minutes ago

  @AussieBromo I pay £35 in Scotland for 1gig down / 1gig Up from Hyperoptic. Your costs and speeds are shocking.

• 
  Chris Brown (@chrisbrowndog) reported 20 minutes ago

  @Hyperoptic you really are a useless pile of ****. No WiFi for 4 days, endless time spent on the phone, idiot customer service

• 
  palada (@sleepylafufu) reported 24 minutes ago

  @Hyperoptic internet's been out since early Friday morning. Something that should've been fixed in a few hours is still down, with no real updates so far!!!! no one answering calls, are you even trying? the worst providers, ever!!!!!