Hyperoptic Outage Report in Colchester, Essex, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Colchester, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (73%)
-
Wi-fi (15%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (1%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Martin Swanson
(@Swandermann) reported
@Hyperoptic Just wanted to share the appalling wi-fi service I’m experiencing as a home worker and the even worse Customer Service…11 days to respond. Thank you also for the reminder that I can terminate my contract with you.
-
Jason J
(@I_am_Jay_Jay) reported
@ofcom please can you investigate hyperoptic broadband @HyperopticCS @Hyperoptic . They leave their customers without broadband for days and weeks without any explanation or fix. Their customer service is atrocious. A simple search on Twitter will show you just how bad they are
-
David Joos
(@davidjoos) reported
@HyperopticCS service statis is showing up as green, however red light by “internet” (across all Hyperoptic customers at the development). Also: poor QOS and intermittent drops over the last couple of weeks… Thanks in advance!
-
GafGaf
(@ninjahippouk) reported
@Dingdong429 @Hyperoptic You still have probs? We are connected to south Glasgow but are 8miles away. We have nothing either. Don’t use a hyperoptic router so they won’t help. My google mesh says it has internet but nothing on the house is working.
-
Someone Somewhere
(@mycatlovesyous) reported
.@Hyperoptic Connection in London has been down and your chat facility is not working. Update please!
-
TheRealSlimJadey
(@TRealSlimJadey) reported
Another week, another week of issues. Still not fixed my service, still being completely useless telling me they have fixed it when they haven't. Still no compensation for not being able to work due to their service issues @Hyperoptic @HyperopticCS
-
Chev
(@Chev1738) reported
@HyperopticCS Hyperoptic why do you not have case reference numbers for issues raised and insufficient staff for customer support? I have been waiting to be connected to an agent for half an hour online.
-
Praveen Paranjothi
(@praveenjothi_) reported
dear @Hyperoptic @HyperopticCS do you see a time when the service will work? It's either not working at all, or getting a 2-4MB upload speed, which is becoming a regular thing.
-
Bethan Ovens
(@bettyo1976) reported
@NickHulin @HyperopticCS @Hyperoptic Was it fixed? I'm TW9 and mine also went down on the 25th but yet to be sorted out (despite emails and Live Chats).
-
Graeme
(@graemebrown86) reported
@LGSTFU22 @HyperopticCS Point proven then I don't know how they get it to each property but clearly a wider issue despite them denying it. DO YOU UNDERSTAND @Hyperoptic ? Where's the Glasgow engineer? Get them to my block to prove I'm right!