Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Colchester, Essex, England 11/15/2025 10:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (17%)

    Total Blackout (17%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ArnavDreams arnav (@ArnavDreams) reported

    You have very conveniently disconnected my internet today stating some validation error. I have never dealt with an internet company so slow in functioning and so frustrating to deal with. There is no turn around time, no customer satisfaction, no accountability. @Hyperoptic

  • RajanPatel91 Rajan Patel (@RajanPatel91) reported

    @HyperopticCS @beebeegom @Hyperoptic You just have an idea if the issue will be resolved by the morning?! Are people on site investigating or all not working? Having no ETA is unacceptable! Majority of us work from home on a Friday. This is a huge outage affecting everyone!

  • Alex_Dack Alex Dackevych (@Alex_Dack) reported

    @jellyforlunch @Hyperoptic Also no internet in NW9, I was in the online support queue from 52nd place to 5th place and then froze on that number. Been hours now.

  • JK_ATF JK 🔴🔰 (@JK_ATF) reported

    @Sandra_xoxx @jellyforlunch @Hyperoptic Same problems for me in NW 😩

  • strivedrama 🎀Sooz Moffat🎀 (@strivedrama) reported

    @Hyperoptic you’re a disgrace!! Was left on hold for 30 minutes to then be cut off! No internet since 2pm! Sort it out @Hyperoptic you’re so quick to take payment but not so quick with your internet or resolving issues!!!

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic the service you are providing is appalling and no one is working fast enough to get this issue resolved.

  • SethiAayush sanjay (@SethiAayush) reported

    @Hyperoptic @TheXavianna Sort out issues in nw9 area as peilevneed to work from home,

  • ancr_cotswold harrison🌾 (@ancr_cotswold) reported

    @_baoge @iamsamitpatel @Hyperoptic where do we even report a loss is service or data? on their website? great! i cannot even access their website because my area has poor 4G 🙄

  • tashaa__10 Tasha✨ (@tashaa__10) reported

    @Hyperoptic @HyperopticCS internet still down in liverpool? All your replies seem to be to london based customers!?!

  • thekuntz69 aeris daddy (@thekuntz69) reported from Barnet, England

    So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.