Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Colchester, Essex, England 02/27/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • cherrie2502 A. Cherrie 🇺🇦 (@cherrie2502) reported

    @Hyperoptic hi, are your phone lines down? I’m trying to activate my broadband and none of the numbers I’m using are connecting including 0333 332 1111. Help please!

  • snagsf1 Bob (@snagsf1) reported

    @Hyperoptic I'd love to know how you can claim to be BB provider of the year 2023 (it's April, grow up)? Especially as I'm paying you £50 a month for a dogshit service that buffers all over the shop on every. single. clip. I play on my phone. Utter garbage.

  • suddenlyjoseph Joseph Martin (@suddenlyjoseph) reported

    Alright gays - what Virgin alternative fibre only, no phone line required, internet service providers can I look at with comparable speeds pls? Community Fibre and Hyperoptic aren’t in my area yet. Currently supposed to get gigabit speeds…

  • TomPegg Thomas Pegg (@TomPegg) reported

    @suddenlyjoseph Having the same issue and it’s utterly infuriating. Have tried Hyperoptic and Community fibre. Both not available and waiting for virgin’s latest price rise

  • silviumsm SilviuM (@silviumsm) reported

    @virginmedia You could learn a thing or two from @Hyperoptic . Undoubtedly the best provider i've ever had. Too bad they are not in my area otherwise i would never picked you.

  • evadne Evadne W. (@evadne) reported

    In my opinion complete collapse of Hyperoptic support today, lost connectivity at 5AM BST, filed ticket, no reply until 1PM

  • Pijinnn_ PIJINNN (@Pijinnn_) reported

    @etsKi_ Ah so I could cancel then use hyperopic during my cool off period with VM before I sign up again for a better deal? Or would it include switching to hyperoptic

  • Grezza1862 Grezza (@Grezza1862) reported

    @jeffsprogress @virginmedia @Hyperoptic They are awful. Had them for a year and that was enough

  • Imo1810Ahmed imraan ahmed (@Imo1810Ahmed) reported

    @Hyperoptic hi. I missed my renewal option date by 1 day and am now unable to get the price quoted for my renewal. I am being treated as a new customer. Is there any way my quote can be reinstated. This type of treatment is very different to all other providers who value loyalty

  • varun_london Varun (@varun_london) reported

    @Hyperoptic there is an internet outage at E14 St Davids Square since this morning