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Hyperoptic

Hyperoptic outages and service status in Colchester, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • kevbur123
    Kevin Burke (@kevbur123) reported

    @Hyperoptic please help with an email I sent customer services please case number CS1033295. I am anxious to resolve this and be able to enjoy hyperoptic again.

  • ZombieRodeo
    ZombieRodeo! (@ZombieRodeo) reported

    @Hyperoptic Any news on the internet outage at Brighton Marina… You said an engineer is on his way and will be in the area at 10:30am to fix it, it’s now 2pm and nothing, I haven’t seen a single engineer anywhere!

  • AlexTarrant4
    Alex Tarrant (@AlexTarrant4) reported

    @Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    So @Hyperoptic is down AGAIN in London. SORT IT OUT. Shouldn’t be paying this much for it to be going out every other week (currently position number 12 in queue though🤪)

  • DazLFC79
    Darán 🏆LFCCHAMP20NS🏆 (@DazLFC79) reported

    @JoshCF_ @Hyperoptic are even worse with their service. 8 years loyalty and they want me to pay 3 times as much as a new customer for the exact same service. Where is the business sense in disrespecting loyalty for short termism ? Also needs assessing by @CMAgovUK for unfair treatment

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    @mariucha77 @donedgley1 @Hyperoptic Noooooo. I did just get a text saying there was another outage but mine seems to be holding for now.

  • niccimc
    Nicci | This Charged Life (@niccimc) reported

    @Hyperoptic DOWN ONCE AGAIN! Worst internet provider going, time to leave & have a decent reliable service elsewhere!

  • EddieMakesGames
    Eddie (@EddieMakesGames) reported

    Hey @Hyperoptic I think your network has just died - I live in a complex with exclusively hyperoptic and all networks apart from a sky connection have died

  • joyjack
    J Jack (@joyjack) reported

    @Hyperoptic What's the issue now? This is really tiring to deal with all it time. Please fix asap.

  • replicants
    David Nicholls (@replicants) reported

    @Hyperoptic @ofcom your network is down (check Reddit), Your helpdesk phone disconnects after 1 ring. And yet your network status says no problems Do you hate your customers?