Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Colchester, Essex, England 03/21/2026 15:50

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • BarryDavid69562 Tony Costanza (@BarryDavid69562) reported

    @Hyperoptic no internet and no updates for over 6 hours in WC1X 9HF - simply “hopefully it works soon”. What is going on - give your customers transparency on issues and estimated time of fix. This is unacceptable

  • Naleek_F K (@Naleek_F) reported

    Problem with Smart elections is when my WiFi goes, I can’t turn off my bedroom light.. @Hyperoptic what’s happening

  • Ry0hitan babycakes (@Ry0hitan) reported

    @FourthStreetDan @Hyperoptic Is this occurring in W9 I have the same issue

  • Saiccc2 Saika (@Saiccc2) reported

    @Hyperoptic It really seems that your network is having some problems recently, as so many people are experiencing this.

  • Tkachuk_science Konstantin Tkachuk (@Tkachuk_science) reported

    @Hyperoptic Hey folks, Your internet is not working tonight

  • WhoIsKwam DJ TOPSPIN - RIP PABZ (@WhoIsKwam) reported

    While everything else goes up in price, my broadband bill is going DOWN in price over the next 2 years - unreal work for the consumers from Hyperoptic honestly

  • Tkachuk_science Konstantin Tkachuk (@Tkachuk_science) reported

    @Hyperoptic Hey folks, Your internet is not working tonight

  • markhills205 Mark Hills (@markhills205) reported

    @Hyperoptic Extremely poor installation & repair service. Cable left unsecured → chewed through. Engineer “fixed” with tape, then a junction box that fell off the wall. Business disrupted, extra costs for mobile data. Why should I stay? Compensation? #HyperopticFail

  • Saiccc2 Saika (@Saiccc2) reported

    @Hyperoptic Your internet are got really bad since Nov in some parts of London, like from 500mbps+ to 2mbps. Should you have a chance to investigate the infrastructure?

  • DanJPScott Dan Scott (@DanJPScott) reported

    @Hyperoptic our internet is down and we can’t get your support chat to work, can you help