Hyperoptic Outage Report in Colchester, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Colchester, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Nicci McShane 倪琪
(@niccimc) reported
@Hyperoptic an engineer came out yesterday to fix my Wi-Fi. It worked but it’s now not working again today! Please help I need urgent support on this now please for work
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Pete Smith
(@EyUpPete) reported
After being in chat with you for an hour and 45 mins, I did everything you asked including the speed test on your site to prove the connection is beyond shocking you then ghost me. I'm still within a month I'd like to cancel. @Hyperoptic @HyperopticCS
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Alex 🇬🇧🇦🇹🇪🇺
(@AlexWebTweets) reported
One of the Worst Things on social media is the adverts from ISPs who say “we’ve arrived!” only to find via their postcode checked that they have not, in fact, arrived. @virginmedia @CommunityFibre @Hyperoptic are all culprits of this.
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Mac
(@Mac50827443) reported
@geoghegan_orla @Hyperoptic Sorry to hear that and hope @HyperopticCS resolve the incident soon. Service at my area was resolved in the afternoon.
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Jonathan H
(@Jonnyhibberd) reported
No home internet since Thursday. Hyperoptic saying it will take a week to fix (!). Cancelled perfectly good wireless broadband with someone else 3 months ago. Huge mistake.
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Mac
(@Mac50827443) reported
@Hyperoptic There is an internet outage since last 80mins. Is it widespread or localized to G1 4ET. Absolutely no response to emails. Chats and voice calls are queued. Any ETA for restoration? #Glasgow
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Michæl Miyeeers
(@NotClaudine) reported
@hashtagcali_ @virginmedia Hyperoptic slaps. Virgin is literally the worst
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Will
(@Yowge) reported
@Hyperoptic signed up today, customer service poor, spent ~ 3 hours trying to speak to someone in technical, connected to router WiFi but still no internet. Was told wait time for was ~ 7 mins, after 46 mins on hold my call was disconnected. Regretting choosing hyperoptic
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Andrew Hodgson
(@adhodgson) reported
Anyone else using Ubiquiti routing gear with Hyperoptic not able to get IPV6 working using DHCPV6 and prefix delegation? This was working for past 2 years until some engineering works last Thursday at my location so I think some change of equipment has caused the issue.
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Jack Fryatt
(@JFryatt92) reported
@Hyperoptic Not on your broadband at the moment! It is definitely Halloween, so scary to be paying for a service I am not getting #wheresmyinternet