Hyperoptic outages and service status in Colchester, England

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  amy (@amy35672408) reported 10 minutes ago

  BT openreach van outside my flat earlier, and now suddenly there's no WiFi on my network #hyperoptic ... if openreach broke something I want compensation. I'm working from home! Not ok! @Hyperoptic

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 10 minutes ago

  @mariucha77 @Hyperoptic @donedgley1 We still have no service. It’s broken!!

• 
  JollyLeaf (@Comik99) reported 11 minutes ago

  @Hyperoptic no internet service in SE7 7FS. Multiple households are reporting issue. Do you know anything about it?

• 
  pratap singh (@pratapsingh71) reported 12 minutes ago

  @Hyperoptic 30–45 mins on hold without connecting, emails ignored, tickets never closed. Customer service is non-existent. Yet auto-billing works flawlessly—even after disconnection. How do you justify running a business like this? Your business need some human in loop to survive

• 
  Kav (@KavehD) reported 12 minutes ago

  @Hyperoptic Is service down in DH6 postcode?

• 
  Lawrence Canning (@LawrenceCanning) reported 14 minutes ago

  @Hyperoptic is your network down? in TN area

• 
  Tidal Labs (@Tidal_Labs) reported 16 minutes ago

  @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

• 
  Darren Symons (@DarrenSym) reported 18 minutes ago

  @Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 22 minutes ago

  @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

• 
  Intelligence Service 🕵🏽‍♂️ (@london_Iran) reported 27 minutes ago

  @bikhialoo 1- Good neighborhood is better than good home infra or larger flat 2- Check warm water during visit 3- Prefer to have a on-site management 4- Access to under/over ground and ELZ line is the key 5- Do lots of search, don't settle with the first flat 6- Avoid Dexters. Chase Evans if better letting agency. 7- Avoid east, go west if possible 8- Check if the home is damp or not. Check molding 9- Check consoul tax and make sure it's reasonable 10- Check avg monthly water/electricity price 11- Check if Hyperoptic has installation in the building or not 12- If you like a flat to rent, check RightMove for the building history. There might be signs of issue 13- Avoid places near council homes. 14- Take pictures of the flat if you decide to rent. This can help resolve disputes later on. 15- Always use a letting agency. Do not deal with the landlord directly. Good Luck.