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Hyperoptic

Hyperoptic outages and service status in Colchester, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Colchester, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • AmbieBambie94
    Amber Gayler (@AmbieBambie94) reported

    @Hyperoptic is there issues in DA8?

  • heyimtwiggy
    Twiggy (@heyimtwiggy) reported

    @EKOcasts @Hyperoptic hyperoptic are by far the worst broadband provider in terms of both user experience and customer service i have ever had the displeasure of being a customer of, i would have doubled my already exorbitant subscription to get away from them

  • GregorMasterton
    Gregor_Masterton (@GregorMasterton) reported

    Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles

  • Choymer
    Mer (@Choymer) reported

    @Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2

  • emirxtesera
    J (@emirxtesera) reported

    @AbPMet @Hyperoptic Still down?

  • hartwright_tom
    Tom Hartwright (@hartwright_tom) reported

    @Hyperoptic Technical support is not available via online chat. Have to call for support, and this is supposedly a telecoms company!? What a joke. 40 mins wait on hold only to be told that they need to dispatch an engineer and the next available slot is Friday afternoon (3 days time) Awful

  • Neverwasneveris
    Impossible (@Neverwasneveris) reported

    AnY ONE ELESE @Hyperoptic Internet down? #hyperopic

  • caro_SpecialOne
    Carolina (@caro_SpecialOne) reported

    @Hyperoptic no service, no one knows what is going on, no update, again terrible customer service

  • TomPickering
    Tom Pickering (@TomPickering) reported

    @TheEternalJay @EKOcasts @Hyperoptic Glad but also not...that it's not just me experiencing **** with Virgin. I didn't have any alternatives near where I was at the time 🫠 pretty sure it got me out on a warning list as unreliable due to internet for a while

  • joyjppercival
    Jean-Paul Percival (@joyjppercival) reported

    @Hyperoptic 16 hours no service, no updates no respond to chat and call. Most useless service provider ever.