Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Colchester, Essex, England 11/27/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • anastasiaxego ANASTASIA EGO (OF link ⬇️) (@anastasiaxego) reported

    @sqlartist @Hyperoptic @HyperopticCS They better fix it… I thought they are the best internet around… now I can’t trust them

  • Sandra_xoxx Sandra (@Sandra_xoxx) reported

    @jellyforlunch @Hyperoptic Seriously so annoying 😫 hope @Hyperoptic will fix it soon!

  • isupposeitscool Danny D (@isupposeitscool) reported

    Day 44 since my instillation and still no internet. Starting to think @Hyperoptic’s technical support team won’t ever activate my account. @HyperopticCS it was only after my call today that I was offered any sort of escalation to a complaint department. Travesty.

  • Alex_Dack Alex Dackevych (@Alex_Dack) reported

    @jellyforlunch @Hyperoptic Also no internet in NW9, I was in the online support queue from 52nd place to 5th place and then froze on that number. Been hours now.

  • higerheights Higerheights (@higerheights) reported

    Disappointing service from @Hyperoptic nearly 3 hours with no Internet. Can't get through to online support been holding fo over 20 mins. Missed an important meeting. I should be compensated

  • kestermann Kester Mann (@kestermann) reported

    Hyperoptic CEO Dana Tobak criticises moves by rivals to raise prices mid contract. Says it puts customer trust at risk and hurts the industry. “People should not be surprised to see 10% tariff increases”. #ConnectedBritain

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic you have arranged 4 engineer visits to our apartment and issue remains u resolved. Please confirm to me what exactly your engineers are doing on site as it doesn’t seem to be anything.

  • sendhelpformom Cristina (@sendhelpformom) reported

    @HyperopticCS @Hyperoptic I can confirm that my internet is back on. However the speed is still a third of what it should be. I am actually scared to ask you guys to fix it. Can you without killing my internet again?

  • abu_el_nof Abu El Nof (@abu_el_nof) reported

    @Hyperoptic hello, broadband is off in Stratford E20 1JU!!!! Almost and hour now, and surely i am on hold with your support line!!!

  • latishaleighx lleigh (@latishaleighx) reported

    @Hyperoptic do you think it’s accept to let an issue go on for almost a week???