Hyperoptic Outage Report in Colchester, Essex, England

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (70%)
• Wi-fi (14%)
• Total Blackout (13%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BlitzerGirl (@BlitzerGirl) reported 7 minutes ago

  @RealTigz Had the same issues with them and I had the 1gb package. Would randomly cut out a few times a day. Moved to @Hyperoptic 1gb package , great service but usually only available in newer builds, even get better ping than I did with Virgin.

• 
  FONN (@fonnband) reported 11 minutes ago

  @Hyperoptic wifi has been down in East London since 2:30am last night. What’s going on / is it being fixed?

• 
  DJ Honkity Honk Bruce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeejBruce) reported 12 minutes ago

  Seem to be having issues with @Hyperoptic tonight.

• 
  Lewis... (@_LewisReid_) reported 12 minutes ago

  @axel__tv @RealTigz @Hyperoptic I can second that. I pay for 500mbps up and down and I get the full 500. And that’s for only £28 a month. Great customer service and faultless performance! I’m in Hampshire though with fttp so you would have to check your area

• 
  Breid O'Brien (@breidobrien) reported 12 minutes ago

  Now on day 16 of no internet service whatsoever from @Hyperoptic & still haven’t got to the bottom of why my previous two tweets on this subject disappeared for @Twitter. Perhaps @HyperopticCEO may like to comment. #unhappycustomer

• 
  gameradam (@GamerAdamMixer) reported 13 minutes ago

  its nice to be able to help the @Hyperoptic engineers install there service and also to be able to refer people to joining them and here all good things back about there service keep up the good work

• 
  simon (@sii_taylor) reported 14 minutes ago

  @Hyperoptic @HyperopticCS im having trouble accesing games on the ps5 with anyone who has the same provider as me i.e hyperoptic also certain devices just dont pick up with this company can someone explain why or how to fix this ? Thanks

• 
  Nick (@GoatApocalypse) reported 15 minutes ago

  @HyperopticCS Hi there, having problems logging into Microsoft apps today - works fine if I hotspot off my phone but not if I'm on Hyperoptic broadband. Any ideas?

• 
  Joe (@joekemon20) reported 16 minutes ago

  @Hyperoptic hello. My service is down in the L1 area. Do you have any idea what the problem is and if it will persist? If it’s going to be an ongoing issue I will need to make arrangements to work elsewhere you see, else I will lose out on a day(s) pay. Thank you

• 
  Stern Pissarro Gallery (@SternPissarro) reported 17 minutes ago

  We are a gallery in London and have been without Wi-Fi for two weeks due to @Hyperoptic. Without connection we cannot function as a business. I advise anyone using @hyperoptic to reconsider. Very poor attempts to resolve the issue. #hyperoptic #avoid #WiFi