Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Colchester, Essex, England 02/04/2026 02:10

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • tamalonline Tamal Bhattacharya (@tamalonline) reported

    @Hyperoptic Don’t leave jobs halfway and mark complete. Promised service from day 1. Cancelled order from other provider. Installation completed on paper with no actual connection or service. No engineer visit scheduled yet… day 3 & counting

  • HazyDepths Hazel Nolan (@HazyDepths) reported

    @Hyperoptic I've had no WiFi for over 2 hours now following an outage in Stratford. I'm working from home, can please advise when I will be able to get back online?

  • benrider benrider (@benrider) reported

    @HyperopticCS So not really got me covered... Can we get this sorted today? please can someone call or just cancel my contract - as landlord has indicated Hyperoptic wasn't installed here despite what you guys claim. Shocking customer service from you guys.

  • IciNandou Gaetan (@IciNandou) reported

    @Hyperoptic @HyperopticCS Spoke to support about an issue with my #Hyperoptic router. Technical issue with the firewall. Nobody was trained to help.

  • IttyBittyGrem Long Eared Gremlin Child 💉1/2💉 (@IttyBittyGrem) reported

    @Hyperoptic got a complete outage in the South East London area! Any information as to why? Thanks!!!

  • Nick_Q22 Nick Quinn (@Nick_Q22) reported

    I think I honestly may have had the worst customer service experience with @HyperopticCS @Hyperoptic 👀👀👀

  • Totinhas Sara Correia (@Totinhas) reported

    @HyperopticCS @Hyperoptic will I ever have internet again??!? 4 days (since Saturday) without service is unacceptable!

  • Unchowiee Matt Sewell Videography (@Unchowiee) reported

    @Virgin is the worst Internet provider in terms of customer service and uptime. @Hyperoptic save me please

  • JoanaFFPViana Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

  • laurevans311 Laur (@laurevans311) reported

    Is anyone on Hyperoptic broadband? Would you recommend, because I'm currently paying a lot of money for a very poor Virgin Media service?