Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Colchester, Essex, England 02/05/2026 05:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Riinga1 Ringa (@Riinga1) reported

    @BlueyRL @Hyperoptic @HyperopticCS i was joking about virgin media im lagging on 30 ping and when i see the lag im on 300 ping its like the ping is clickbaiting or something internet is so bad i cant even watch youtube no joke

  • desslan_ Dess Lan (@desslan_) reported

    @Hyperoptic @HyperopticCS worst internet provider I have ever encountered. I’ve had no broadband in my apartment for over a week now with no explanation of when the issue will be resolved or why it even occurred in the first place. #hyperoptic

  • FannyUrquhart Real_Fanny_Urquhart (@FannyUrquhart) reported

    @andyAVAVsystems We have hyperoptic Their (Polish?) crews put a lot of purple conduit about first and then came back round hooking it up To be fair - and I am a misery - they weren’t that bad. There aren’t that many cabinets. Some pods put on poles

  • TRealSlimJadey TheRealSlimJadey (@TRealSlimJadey) reported

    Another week, another week of issues. Still not fixed my service, still being completely useless telling me they have fixed it when they haven't. Still no compensation for not being able to work due to their service issues @Hyperoptic @HyperopticCS

  • RizwanBashir Rizwan (@RizwanBashir) reported

    @Hyperoptic when are you going to resume my service, its been more than 2 weeks now.

  • UKPolicyPro PolicyPro (@UKPolicyPro) reported

    @Hyperoptic Our service in Islington has been out since the morning. I called for an update at around 7pm and was told engineers are only now on their way, with no estimate for when it will be fixed. Please update me.

  • darren_scott Darren Scott (@darren_scott) reported

    Are your services down in London @Hyperoptic @HyperopticCS? Have sent a DM

  • puar89291699 puar (@puar89291699) reported

    @Hyperoptic Since you did "maintenance" in my building a couple of weeks ago my connection has been seriously unstable, ping bounces around like crazy 20-1000+ and at peak times DL speeds drop as low as .5mbps, also your live chat doesn't work.

  • Sonia19020057 Sonia (@Sonia19020057) reported

    @HyperopticCS @Hyperoptic I have done so pls help!

  • Ronan_Barton Ronan Barton (@Ronan_Barton) reported from Birmingham, England

    @Hyperoptic @HyperopticCS Currently trying to cancel the contract I have with you, within the 14 days as per UK consumer rights. I am being told I have to provide 30 days.