Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Colchester, Essex, England 11/24/2025 23:05

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • CryptoTolly CryptoTolly (@CryptoTolly) reported

    Anyone use hyperoptic and has your broadband gone down? The hyper optic chat is saying a power outage in their area

  • Calomile Cal Hallows (@Calomile) reported

    @louioo going round in circles talking to customer support about getting @Hyperoptic installed in our block of flats. Been given the runaround for the last 3 months being told installation is "90% complete, within the month" any help appreciated!

  • goyalam AG (@goyalam) reported

    Don’t just like my tweet @Hyperoptic, increase your service coverage, so that we don’t have to suffer providers like @virginmedia

  • ktrinaprk Kat (@ktrinaprk) reported

    Is there worse customer care than at @Hyperoptic cause for 6 months every month my direct debit gets removed and no one can tell me why 👍🏻

  • themanutdmaniac Soumya Dasgupta (@themanutdmaniac) reported

    What’s wrong with @Hyperoptic @HyperopticCS ? Continuous drops through the day and now total outage !

  • TheMexicanMoose Moose but cold⚜️ // ✊🏽✊🏾✊🏿 (@TheMexicanMoose) reported

    Okay so I was still confused as to why my internet literally just cut out halfway through stream so I've done a speedtest and I'm only getting a little over half my upload and download... @Hyperoptic @HyperopticCS HALP

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @appariciojunior Thanks a lot for the feedback. Unfortunately we do not such a system in place, but you can check your service status through the Hyperoptic account. If you haven't already please reach us via DM, to take a look into other issues you've been having.

  • Jakecfm Jake (@Jakecfm) reported

    @Hyperoptic damn, we running a nostalgia night or something? Haven’t dipped below 5mbps since the dark days of AOL

  • __R0BZ__ Robz (@__R0BZ__) reported

    @Hyperoptic biggest scammers going in the UK, you guys are a joke 1 month of stupid replies, 4 appointments missed by your engineers hours and hours of waiting on hold, please no one absolutely no one use this Internet provider.

  • XBajwaX Ammar (@XBajwaX) reported

    @Hyperoptic Any update when normal service may be restored?