Hyperoptic Outage Report in Colchester, Essex, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Colchester, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (16%)
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Wi-fi (10%)
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E-mail (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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JY🔴
(@_jyMVP) reported
@hyperoptic Wi-Fi went down so unexpectedly, struggling to get through to you on the phone either.
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james rawcliffe
(@jamesrawcliffe9) reported
@HyperopticCS Failed by hyperoptic day 6 no internet n se1 elephant and castle! Disgusting service !
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Young
(@YangManchester) reported
The network is down at the address 191 Water Street M3 4JA. Could you please help ASAP? Thank you. @Hyperoptic @HyperopticCS
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mike barrett
(@mikebar38794247) reported
@Hyperoptic Don't consider this company. They have NO specialist engineers available at the weekend!? 3 day outage in SE London.
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Indae
(@_Indae_) reported
@Overlite1 That’s annoying :/ depending on your provider the might offer a faster package so upgrading could be an option? It depends though, the place I live in didn’t have fibre so we only had really slow options until I got Hyperoptic to install here.
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Richard Gross
(@rajeitltd) reported
@hyperopticceo Dana how hard is it for your company to get an engineer to sort the issue. What a shambolic company. #hyperoptic #hyperopticareuseless
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Deborah
(@deborahr967) reported
@Hyperoptic is the worse provider. They don’t care about customers, when they see a person with disabilities left in a vulnerable situation with nothing and no one she can contact in an emergency plus it disarming her door alarm shows what they are
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Rashu Khanna
(@rashukhanna_i) reported
@HyperopticCS @Hyperoptic Yah, it’s been 40+ days since I logged that ticket with your complaints team. And I’m still waiting!! Failure to deliver the service require change of luck what an irony!! Hope you have defined “Luck” factor in your t&c’s.
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james rawcliffe
(@jamesrawcliffe9) reported
@JoshJonesLFC Day 6 still no internet in se1 . Direct debit taken tho ? Paying for no service ! Hyperoptic are the problem !
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Tom Coady
(@tomcoady) reported
@Hyperoptic Please let me know when service is restored to BN12FQ