Hyperoptic

Hyperoptic Outage Report in Colchester, Essex, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Colchester, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Colchester and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Colchester, Essex, England 11/22/2025 12:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ethereum_kz Boddah (@ethereum_kz) reported

    @Hyperoptic Hi, I lost access to internet while signal is still on

  • antideprived jozef (@antideprived) reported

    hyperoptic wifi r u going down bruh my wifi having a stroke u dc'd me from my league game

  • jkriggins Jennifer Riggins💙💛 (@jkriggins) reported

    @Hyperoptic @HyperopticCS A long long time ago you set up the cable to our building and then never returned to add the power supply box. Now that I’m finally free of sky in another month I would very much like to sign up with y’all but I don’t know what is holding you up

  • M_at Matthew Thompson (@M_at) reported

    Complain to ISP about IPv6. Oh we can't suppoort 3rd party routers. Plug in ISP supplied kit instead. ISP Router fails to obtain DHCP lease. So I'm thinking that my kit is not the problem @Hyperoptic

  • HannahAMont Maybe: hannah montana (@HannahAMont) reported

    I can’t get internet installed until 21st June. This is a first world problem that stops me from finding out about all of your first world problems. On top of that, they want to do it when I’m on night shifts… so, not to be dramatic, but I really think @Hyperoptic want me dead.

  • benootral Shahaj (@benootral) reported

    @Bdonna191 @Hyperoptic @PixarsLightyear Hyperoptic has the rudest customer service team

  • rashukhanna_i Rashu Khanna (@rashukhanna_i) reported

    @Hyperoptic connection installed on 17may, following up since 20th May for activation which is failing due to “technical reasons”. If this is your start don’t know how contract will span out. Super ordinary service!!

  • omatachyru Tim Armstrong (@omatachyru) reported

    These things do happen, and @Hyperoptic support are great, so I'm sure it'll get fixed quickly enough.

  • aramjabbari Aram Jabbari (@aramjabbari) reported

    @cbhwood @Hyperoptic I’m pretty sure Comcast will throw a paper bag full of **** at my door whenever I finally move

  • rashukhanna_i Rashu Khanna (@rashukhanna_i) reported

    @Hyperoptic 12th day since activation requested. Your team is still unable to activate the service!!