Hyperoptic

Hyperoptic Outage Report in Chelmsford, Essex, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Chelmsford, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Chelmsford and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Chelmsford, Essex, England 12/10/2024 18:30

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

Live Outage Map Near Chelmsford, Essex, England

The most recent Hyperoptic outage reports came from the following cities: London and Billericay.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Total Blackout
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports Near Chelmsford, England

Latest outage, problems and issue reports in Chelmsford and nearby locations:

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @gregpower @Hyperoptic In all honesty it has been great for a number of years. But I’m the last couple of months they seem to have hit problems. This is the second time I have experienced a major outage with them.

  • The_Stockboy Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • NightingaleE5 Nightingale Estate (@NightingaleE5) reported

    @FOSHgardens @Hyperoptic Ah, and they've just left it looking awful, wires everywhere etc?

  • FOSHgardens Stamford Hill Estate (@FOSHgardens) reported from Hackney, England

    From @Hyperoptic “At this moment we cannot take installation orders on this site. While the system showed it as a live site (and it will be) it showed it prematurely. We will have to mark this site down, as we cannot finish the installation of service.”

  • joods Andrew G (@joods) reported

    @Hyperoptic I would love to but your company has done half the job and disappeared, lousy service.

  • JonathanWandles Jonathan Wandless (@JonathanWandles) reported

    @Hyperoptic worst service possible, tells me service can be installed. cancelled BT, 30 days later disconnected from BT. @Hyperoptic no we can't provide a service... now im stuck without internet...

  • Q09138879 Q (@Q09138879) reported

    @HyperopticCS Service is down during an important conference call "due to a third party outtage" . No update from hyperoptic, and not picking up the phone for the last 30 minutes straight. Would be great to get some kind of feedback or an estimate at least

  • neilcow Neil Cowan (@neilcow) reported

    @Hyperoptic You installed internet at Battersea Reach, Wandsworth, today and left a mess. Rubbish left on the carpet and the hallway ceiling tiles not reinstalled properly. When will you be returning to fix this? (Copied to Concierge Management and maintenance.)

  • benlefoe Ben Le Foe (@benlefoe) reported

    Hi @Hyperoptic, have all your support people been involved in a terrible accident? Been waiting in online chat for nearly and hour and on the phone for 30 mins.

  • NoodleTeqR Dean Russell (@NoodleTeqR) reported

    @ThisisZoot Hyperoptic are ace, never had an issue with them when I used them. I think at peak time the lowest it dropped to was like 850mb.

  • alexbrooks Alex Brooks (@alexbrooks) reported

    @lgladdy @Hyperoptic For 10 devices… It also clocked it quite slow. If I did a speed test it’d most likely be 998Mbps

  • NetherSchot NetherSchot (@NetherSchot) reported

    @BobKindred @TinpotJ That's not how they put broadband (optic fibre) in. They would be micro-trenching that, which doesn't break paving (might cut through sections though obviously). Just ask CityFibre, HyperOptic or others. What you see here is car damage.