Hyperoptic

Hyperoptic Outage Report in Bristol, England

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The latest reports from users having issues in Bristol come from postal codes BS1.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Bristol, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bristol and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Bristol, England 05/06/2025 00:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (%)

    Phone (%)

Live Outage Map Near Bristol, England

The most recent Hyperoptic outage reports came from the following cities: Bristol.

Loading map, please wait...
City Problem Type Report Time
United KingdomBristol Internet
United KingdomBristol Internet
United KingdomBath Internet
United KingdomBristol Internet
United KingdomBristol E-mail
United KingdomBristol Total Blackout

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • StuartJECasey Stuart Casey (@StuartJECasey) reported

    45mins waiting for @Hyperoptic to message back via their chat, only for them to disconnect me and add me back to the queue. Not sure what's worse, my WiFi or their customer service right now.

  • philippepolleux philippe polleux (@philippepolleux) reported

    Still waiting ! @Hyperoptic is just giving **** customer service....

  • tanica_van Tanica van As (@tanica_van) reported

    @Hyperoptic your engineer came to my flat in SW18 on Saturday. He could not complete the install, but said he would come back once an issue was sorted. Phoned support today and now the building has been blocked from installs, even though they are installing in the building now.

  • philippepolleux philippe polleux (@philippepolleux) reported

    Already one month since we switch to @Hyperoptic . Still no internet ! No one cares ! I really don't recommend their service !

  • niallbatty Niall Gavin Batty (@niallbatty) reported from Manchester, England

    @Hyperoptic What is going on with your customer service? 5 online messages and 3 emails.....no contact from you and still no Internet! Its been 24 hours. Not good enough!

  • sophiefoskettt foz (@sophiefoskettt) reported

    @Hyperoptic the most unreliable, rude and humiliating customer service I have ever experienced… do better and reply to your customers instead of ignoring them until the next payment day so you can charge them an extra month (or 3) when they wanted to cancel. Sickening

  • GiorgosGl Giorgos Glymidakis (@GiorgosGl) reported

    @Hyperoptic @HyperopticCS great job advertising how your offers support people in difficult times, while completely ignoring loyal customers and refusing to extend the courtesy. Really disappointed.

  • lijendary lijē (@lijendary) reported

    @Hyperoptic are so deceitful they have literally provided awful service at every level and I hope nobody especially students are tricked into using them just because they are cheap

  • nzlata Nonna Polonskaya (@nzlata) reported

    @Hyperoptic 10 days without a broadband and no estimates or any help from your customer service team- it is a terrible customer experience! please rectify immediately as both me and my partner work from home and need a connection asap

  • JitanEDM JitanEDM (@JitanEDM) reported

    Useless support, get hung up on by the phone support because won’t provide me response for some other team, I’m told case is escalated yet 72 hour after a engineer visit still no internet signal. @HyperopticCS @Hyperoptic 20days+ without internet but everyday filled with lies