Hyperoptic

Hyperoptic Outage Report in Brighton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Brighton, England 11/26/2025 20:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • DanWalshie Dan Walsh🇺🇦 (@DanWalshie) reported

    @Hyperoptic hello, service has just gone off in Cardiff. Can you advise if there’s an issue??

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @HyperopticCS Obviously hyperoptic like games day 6 no internet in elephant and castle se1 , disgusting service !

  • FSN_Editor Gary Simon (@FSN_Editor) reported

    @Hyperoptic the "Hype" on the website doesn't appear to match the service on the ground. You were unable to activate the broadband service today because of errors in setting up the job. Nobody can say when this will be fixed and it's down to me to chase you! Why? @HyperopticCS

  • MarbleCoffee23 Wasim K. (@MarbleCoffee23) reported

    @dzestina_j Looooky loooky, hyperoptic what? My potatoe WiFi don’t look too bad now does it 🥸

  • Dancingmanfound Dancing Man (@Dancingmanfound) reported

    If anyone changing broadband service just a heads up. @Hyperoptic offer fantastic speeds but the customer service is the worst you will ever experience. As long as no issues guaranteed would recommend, as soon as you have an issue good luck.

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @HyperopticCS @Eurovision Well your service hyperoptic isn’t worth 1 point ! Se1 no broadband for 5 days . No email to your customers letting them know just bad service and non existent repairs

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @Hyperoptic @TheDrum Thought it was good till Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently

  • tomcoady Tom Coady (@tomcoady) reported

    @Hyperoptic Please let me know when service is restored to BN12FQ

  • mikebar38794247 mike barrett (@mikebar38794247) reported

    @Hyperoptic Don't consider this company. They have NO specialist engineers available at the weekend!? 3 day outage in SE London.

  • gman123z Gman123z (@gman123z) reported

    @HyperopticCS I’m also disappointed to be told I’m not eligible for automatic compensation as this was reported via Twitter DMs (linked to my Hyperoptic account) for an area wide issue. This means that most affected people will not be compensated if they reach out via Twitter.