Hyperoptic

Hyperoptic Outage Report in Brighton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Brighton, England 11/25/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • slightly76 SlightlyAskew (@slightly76) reported

    @PyrionFlax @Hyperoptic We had a problem with signal to noise ratio for ages. Basically someone on my estate had crappy wiring. Whenever they went online it ****** everyone else in the area up. Tremendous fun.

  • chawlakapali Kapali (@chawlakapali) reported from London, England

    @Hyperoptic u have increased yearly commitment contract prices by 25% !!!! But for a new customer who starts with Hyperoptic can still avail the same price I was paying last year. This is insane ! Why this disparity between old and new customer? Plus you hold monopoly in my area.

  • elmz_thegamer 🇯🇲Elmz_thegamer🇯🇲 (@elmz_thegamer) reported

    I miss @Hyperoptic so bad they never would’ve treated me like this 😭😭😭😭😭😭😭😭 best internet provider in the Uk

  • KFatima27 Kiran Fatima (@KFatima27) reported

    @Hyperoptic The internet in my area is down again for the second time this year. Any time frame as to when we can expect it to be up and running again?

  • xZPRUntaojgAHOT Vivek (@xZPRUntaojgAHOT) reported

    I’ve provided all the necessary informations every time I called. Talked to customer service over the phone and chat thrice but all the false promises. I can’t work from home due to this. Hope I kept back up virgin media plan. Never knew @HyperopticCS @Hyperoptic this bad.

  • philippepolleux philippe polleux (@philippepolleux) reported

    @YusufMi49118545 @s__kshx Go for community fiber @Hyperoptic is not very fast as fixing problems. We haven't internet for the last 20 days

  • robokarla karla 👁 (@robokarla) reported

    @PyrionFlax @Hyperoptic hang on what the heck is "signal noise ratio outage" because that sounds suspiciously like why our wifi has been randomly dropping these past few months in certain areas of the house. the answer i was given was "too many wifis" which sounds kinda like this??

  • gastonrampersad Gaston Rampersad (@gastonrampersad) reported

    Unprecedented 30+ minute wait time to speak to @Hyperoptic customer service. At least the fibre is still fast.

  • aferoz007 Asad Feroz (@aferoz007) reported

    @Hyperoptic This must be fake as none of the things right here, no value for customer no quick fault fix and no trained Engineer to do their work quickly!! Pathetic company to get broadband with

  • ShiranuiDotA SlarkChamp (@ShiranuiDotA) reported

    @sheepsticked @PyrionFlax @Hyperoptic They keep cockteasing me by emailing that they're rolling out in my area, but never in my actual flat.