Hyperoptic

Hyperoptic Outage Report in Brighton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Brighton, England 12/04/2025 18:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • LoverOfTechBA Benjamin Aboagye 🇬🇭🇬🇧 (@LoverOfTechBA) reported

    @itssunpi @virginmedia Check if you can get @Hyperoptic in your property. Should give you a better service. Sadly I've heard Virgin Media traffic manage like crazy

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS @HyperopticCS @Hyperoptic No DM needed. Let's discuss in public space, otherwise another "false promise" will be made. Account number: 000000633854 Complaint Nos List: 2172002, 2172374, 2123236, 2175789

  • nikoSouthside Niko (@nikoSouthside) reported

    @JDSantos273 I'm with Hyperoptic mate, 4 years now and think the service has dropped off twice and only for an hour or two each time.

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    @iCave_Dave Can't tell you how jealous I am. I live in London and my street has no VM, no Hyperoptic, best I can get is 70 mbit down and I'm on the top tier broadband for the area. What utter crap.

  • zefrog Nicolas Chinardet (@zefrog) reported

    Not sure what happened to customer service at @Hyperoptic but it's not improving. They used to be super fast at responding. I've been variously on hold for 30min.

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    @iCave_Dave Yeah. I wouldn't use VM anyway, their pings are very high even to local servers, absolutely terrible for my Jamulus and teaching needs, but VDSL or Hyperoptic is better. I'm just waiting for that day...

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS @HyperopticCS @Hyperoptic No DM needed. Lets discuss in public space, otherwise another "false promise" will be made. Account number: 000000633854 Complaint Nos List: 2172002, 2172374, 2123236, 2175789

  • vanessalucyh Vanessa (@vanessalucyh) reported

    @virginmedia our Internet has been off for over 24 hours in RG4 8SP, shocking service! Complete contrast from the excellent service I received for two years from @Hyperoptic 😠

  • vsriv1 Vivek (@vsriv1) reported

    @Hyperoptic @Hyperoptic Can you please help me. My broadband connection is not working since last 30 days. Many complaints but no resolution. Customer support is hopeless. Please help.

  • MrTouchscreen **** Jones (@MrTouchscreen) reported

    I had such high hopes of @Hyperoptic . So quick to respond when selling me their service. Now I have a problem, 15 min and counting on hold. #sameoldsameold As I am still in my cooling off period, I suggest you pick up the phone ASAP or I am off back to BT