Hyperoptic

Hyperoptic Outage Report in Brighton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Brighton, England 12/09/2025 22:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • moonshotswag MoonshotSw@9 (@moonshotswag) reported

    @wong_jim @HyperopticCS @Hyperoptic this is ridiculous and getting out of hand. Connection went down yesterday and still no real information. Might be a good time to revisit another ISP

  • LivingLegend_AB Ace Black (@LivingLegend_AB) reported

    @Hyperoptic you lot have had me on hold for time pick up the damn phone

  • hugo_amp Hugo Parreiras (@hugo_amp) reported

    @Hyperoptic Without Internet service from as late as 17:30 yesterday (time I arrived home). Tried the Live Chat, nothing. Tried creating a ticket, nothing. On the phone for more than 30 minutes, nothing! Is this the service a 4/5 year customer deserves from you?

  • jjwere1 jjwere (@jjwere1) reported

    @HyperopticCS @Hyperoptic This is more than just that ofcom compensation within 48 hours. You have caused me a huge loss as I can’t attend meetings or do online transactions. You have not bothered to provide ETA for sorting out this issue and you have just posted a few mins ago about the issue. Disgrace

  • RamGam90 RG90 (@RamGam90) reported

    @HyperopticCS @jjwere1 @Hyperoptic “ If we’re unable to get you back online within 2 working days of the outage being reported to us, we’ll give you £8.06 bill credit for each following day you’re without service for any outages” What a joke! I need WiFi to earn my wage now, not in 48 hrs!

  • ivregress ivreg (@ivregress) reported

    @Hyperoptic @business fix your internet!!!

  • TheTradingGree1 FootyTrader (@TheTradingGree1) reported

    @fcannatelli97 @Hyperoptic @HyperopticCS Ive been suffering commection drops with HyperOptic for about 6-7 months. Lack of urgency in wanting to fix it has me at the end of my wits! Good luck Francesca

  • herculeyuan Hercule Nuay (@herculeyuan) reported

    @Hyperoptic @ChooseUK We need the problem to be fixed ASAP! Can't work due to unstable Internet. It just interrupts many important event!

  • RamGam90 RG90 (@RamGam90) reported

    @hyperoptic almost 24 hrs without internet connection and customer support not giving any ETAs. Worst provider in the UK.

  • jjwere1 jjwere (@jjwere1) reported

    @Hyperoptic I am definitely suing for compensation. No wifi in the NW9 area for 15 hours now. No communication or response from customer service. ****** network and leaving definitely.