Hyperoptic

Hyperoptic Outage Report in Brighton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Brighton, England 09/16/2025 06:15

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • charlonichole Charlotte-Nichole 🌿 Lifestyle & Interior Blogger (@charlonichole) reported

    @Hyperoptic Reliable my arse! Without internet all day despite being told it would be for just 3 hours!!! Sort it out as well as your shocking customer service!

  • John_Chilvers John Chilvers (@John_Chilvers) reported

    I’ve never had more reliable and fast internet as I’ve had with @Hyperoptic but their customer service is just appalling, constantly overcharged and it’s a nightmare to get anyone to sort it out.

  • mayfishtp paul may (@mayfishtp) reported

    @Hyperoptic my bb has been down all day. I've sent a support ticket at lunchtime, no reply. Whats happening? I'm running out of mobile data. I'm at S11 8FD. Some info and time scales would really be appreciated. Thanks

  • Taz_Angela Taz Angela (@Taz_Angela) reported

    @HyperopticCS @UbuntuBhoy @Hyperoptic Poor customer service, please update your website so other customers do not have this bad experience, area unserviceable should have been picked up before install date. Not half an hour before install. Disappointing

  • stormgrl Stormgrl (@stormgrl) reported

    Hi @Hyperoptic is there an issue with your network? I’ve lost internet entirely.

  • CahMarialva Carolina Marialva (@CahMarialva) reported

    @Hyperoptic My internet went down yesterday morning and it's still not back. Me and my husband work from home, so I called many times, and everytime was a different update - first the engineeer would be on site by 3pm, then by 8pm, then he didn't get access to the building

  • tommo_68 Paul Thompson (@tommo_68) reported

    @HyperopticCS @KAIZURE_ @Hyperoptic I am still a customer but don't expect me to renew at the end of the current contract

  • DomanskiAntoni Antoni Domanski (@DomanskiAntoni) reported

    @Hyperoptic hi… what’s happening with the outage in SE1?

  • Taz_Angela Taz Angela (@Taz_Angela) reported

    @UbuntuBhoy @Hyperoptic Sadly installation cancel on morning of install, hopefully it is rescheduled Asap. No Internet for the student daughter today.

  • simonfwitzy fitz (@simonfwitzy) reported

    @Hyperoptic we are in tw8 and the Internet service has been offline since at least yesterday evening. Is there any chance of an update as I'm having to run zoom calls using my phone and share out my 4g connection, which isn't ideal. Thanks