Hyperoptic

Hyperoptic Outage Report in Brighton, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Brighton, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Brighton and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Brighton, England 11/20/2025 10:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (9%)

    Wi-fi (9%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • R_Navneet Navneet Ravishanker (@R_Navneet) reported

    @HyperopticCS Heavily disappointed with ur service. Begging for internet for the past several days, no proper response & of course no internet. Dnt think u value customers anymore @GOVUK has advised to WFH, wonder how that's possible with poor service & no internet? @Hyperoptic

  • tommo_68 Paul Thompson (@tommo_68) reported

    @aaronosher @Hyperoptic Price go up a lot when renewing the contract and & if their service goes down as ours did recently it took 3.5 days to b restored and as over a weekend no official compensation offered. Would not suggest using Hyperoptic if you can't b without a service when there is problems

  • stelee Stephen Lee 💙 (@stelee) reported

    @HyperopticCS Hello Hyperopic, I've been a customer for around 4 years+ , and recently started streaming, do hyperoptic support streamers big and small or just the big ones, if I mentioned logo on stream, or twitch page to help advertise yourselves, do you have any such deal?

  • rasika_jaya Rasika J (@rasika_jaya) reported

    @HyperopticCS hey, internet is down for almost everyone in the area with Hyperoptic in SE8 5EP. Is anyone looking in to this? Any update? Thanks

  • T23CKY stephen sutcliffe (@T23CKY) reported

    @Hyperoptic just tried phoning to purchase your 900 fttp and your sales staff are put the phone down on me, when i was trying to explain somthing, hope do i make a complaint?

  • RajeevZaidi Rajeev Zaidi (@RajeevZaidi) reported

    @Miss_Snuffy Get it for now. But in the long run switch to Hyperoptic if you can. I've had Sky and EE/BT - both are equally bad. Hyperoptic thus far hasn't given us any trouble.

  • Mirza18057668 Mirza (@Mirza18057668) reported

    Not a great start by @Hyperoptic @HyperopticCS -internet not working since it was installed this morning. What a let down.

  • ncksol Nick Sologoub 我学习汉语 (@ncksol) reported

    Reading moving in guide for my new place: “All homes in East Village have free 30Mbps broadband provided by Hyperoptic, for £10 per month, Hyperoptic can provide 150Mbps service and for £20 per month a 1000Mbps service.“ £20 for a gigabit? Don’t mind if I do 😎

  • wpmoyakettell Wayne Kettell (@wpmoyakettell) reported

    @tommo_68 @Hyperoptic Same here Paul. No service since 17th June and there’s zero communication when they’ll fix their issue. We’re new customers so this is our first experience with them. Would not recommend.

  • R_Navneet Navneet Ravishanker (@R_Navneet) reported

    @Hyperoptic Heavily disappointed with ur service. Been begging for internet for the past several days, no proper response & of course no internet. Dnt think u value customers anymore @GOVUK has advised all to WFH, wonder how that's possible with such poor service & no internet?