Hyperoptic Outage Report in Bridgnorth, Shropshire, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Bridgnorth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bridgnorth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (73%)

2. 

   Total Blackout (14%)

3. 

   Wi-fi (10%)

4. 

   E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Rocio Sainz Maza (@roci_spi) reported 4 minutes ago

  @Hyperoptic I have called you 3 times to activate the service and we are still without internet. Last call, I have been 40 minutes for no answer. What's wrong with your customer service?

• Dean Lyall (@DeanLyall) reported 6 minutes ago

  .@Hyperoptic your support team via email haven't even acknowledged my complaints about recieving 5% of the speed I pay for with constant disconnections. The phone team don't even answer the phone. Instant email the next day when I cancelled my direct debit BUT STILL NO HELP

• Chace Liu (@ChaceLau1) reported 6 minutes ago

  @Hyperoptic is absolutely diabolical these days. 2nd outage in a month, the last one lasted for over 2 days. How long do I need to wait for my connection to be restored this time?

• Frank Higgins (@Higwanz) reported 7 minutes ago

  @Hyperoptic my internet has been down since yesterday and it has continued today. What is going on? When will it come back online? My postcode starts with W10

• Max Richardson (@MaxRichSES) reported 8 minutes ago

  @Hyperoptic @Hyperoptic could you please inform me how this is going to be dealt with ASAP and how I am going to be compensated forth the money taken, endless hours spent chasing your customer service team and the stress caused.

• SanchoMagnifico (@SanchoMagnifico) reported 8 minutes ago

  Service gone down in NW8 area @hyperoptic and no ******* resolution.

• Roshan (@rbhalla_) reported 9 minutes ago

  @Hyperoptic why does support close the ticket everytime they respond? I have to open a new ticket just to respond and the UI on your site is pretty cumbersome.

• Filip Kasprzyk (@FilipKasprzyk_) reported 14 minutes ago

  @4thUtilityUK I switched my broadband service to you in August,but Hyperoptic claims they have not received any information from you regarding the switch and are asking me to pay the bill for the period when I was already using your broadbandCould you please contact hyperoptic ?

• English Jew (@English_Jew) reported 15 minutes ago

  @alexmoneypenny Openreach is poor anyway. Try see if city fibre / community fibre / hyperoptic is avialbel for you.

• Jonathan Grant (@jonathancgrant) reported 16 minutes ago

  @Hyperoptic are you always this incompetent? My service has been down for 72 hours. You have promised me 3 engineers with no show. I strongly urge no one to sign up with this company