Hyperoptic outages and service status in Bridgnorth, England

Problems in the last 24 hours in Bridgnorth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bridgnorth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Bayan Uralbayeva (@UralBayan) reported 1 minute ago

  @Hyperoptic, can someone answer your support number? I have been calling all day for the last two days

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 3 minutes ago

  the worst staff ever @Hyperoptic

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 7 minutes ago

  What a terrible first day with @hyperoptic

• 
  David (@block13afc) reported 8 minutes ago

  @ells_afc @Hyperoptic Unfortunately Ells, when it comes to a broadband service it was no real service level agreement which is why you've been without a network for 48 hours.

• 
  Xeu (@Xeu_uk) reported 9 minutes ago

  @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

• 
  Cliffy (@Miss_cliffy_28) reported 13 minutes ago

  @Hyperoptic I and others in my estate have lost service but the service checker on your website disagrees. None of your phone numbers work and the chat bot won’t deal with technical issues - please can you help??

• 
  Hasim (@Hasimivan02) reported 13 minutes ago

  @Hyperoptic FIX IT

• 
  Adam Piper (@bitwog) reported 16 minutes ago

  @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.

• 
  Olutayo Ojaokomo (@olutayo79) reported 20 minutes ago

  @hyperoptic I would like to know why you think I will pay £136.79 for a service you never rendered. Granted, you cut my service 2 weeks into an unpaid contract and I do owe you for that month. But why will you charge me for subsequent months knowing you never rendered any service to me? @Hyperoptic

• 
  Tom Thornhill (@TomThornhill_2) reported 24 minutes ago

  @hopper70 @Hyperoptic It's crazy. They've had only minor outages, as in less than an hour, for years. It went down late last night and it's as if there's no one working at the weekend.