Hyperoptic outages and service status in Bridgnorth, England

Problems in the last 24 hours in Bridgnorth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bridgnorth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

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  Lucy Ⓥ 🌱 (@lulu_veganx) reported 3 minutes ago

  @mariucha77 @Hyperoptic @donedgley1 No service for me!

• 
  Chris Brown (@chrisbrowndog) reported 6 minutes ago

  @Hyperoptic you really are a useless pile of ****. No WiFi for 4 days, endless time spent on the phone, idiot customer service

• 
  Tom Hartwright (@hartwright_tom) reported 9 minutes ago

  @Hyperoptic Technical support is not available via online chat. Have to call for support, and this is supposedly a telecoms company!? What a joke. 40 mins wait on hold only to be told that they need to dispatch an engineer and the next available slot is Friday afternoon (3 days time) Awful

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 9 minutes ago

  @AlexTarrant4 @Hyperoptic We are on Day 8 without service in SE16.

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  Liam Richards (@liam_richards) reported 12 minutes ago

  @KurtRobsonn @Hyperoptic 48 hours.... 😭 Remote working tomorrow should be fun. Compensation, it's something ridiculous like £10 a day after 48 hours no service after reporting it.

• 
  Gregor_Masterton (@GregorMasterton) reported 13 minutes ago

  Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles

• 
  Liverpool1207 (@Liverpool1207) reported 19 minutes ago

  Another company that appears to have no concept of customer care. @Hyperoptic

• 
  Xeu (@Xeu_uk) reported 21 minutes ago

  @Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?

• 
  Adam Piper (@bitwog) reported 21 minutes ago

  @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.

• 
  Siddhant patni (@RafaSidwolf) reported 24 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!