Hyperoptic outages and service status in Bridgnorth, England

Problems in the last 24 hours in Bridgnorth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bridgnorth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Darren Symons (@DarrenSym) reported 2 minutes ago

  @Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!

• 
  Tracey Bird (@BirdTbird) reported 3 minutes ago

  @Hyperoptic well another outage again in a matter of weeks. What’s going on???

• 
  RR (@Conquistadur) reported 6 minutes ago

  @JamieGBarry @virginmedia I was with VODAPHONE, they were charging me Twenty quid for a maximum down speed of 10 MBps dsl, found company called hyperoptic, doing 1GB fibre for 25 pounds I was being ripped off scammed for nearly 2 years.

• 
  Lunens (@Lunens__) reported 8 minutes ago

  goddamn Hyperoptic in the UK just mogged Sky right off my internet subscription, cut 20 pounds off the cost of my internet, and are installing their magic fibre on a Sunday. that's service.

• 
  Marcelo Hidalgo (@mhmnat1) reported 13 minutes ago

  @AgentTm13774 I can’t send you a dm. I don’t find your name. I received the router but don’t have internet and nobody came as offered to setup the connection! I had Hyperoptic but now it’s disconnected too. So I don’t have nothing!! Please help me fix this issue urgently!

• 
  Gregor_Masterton (@GregorMasterton) reported 18 minutes ago

  Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 19 minutes ago

  Day 109008900 still no service @Hyperoptic @donedgley1 @mariucha77

• 
  Adam Piper (@bitwog) reported 23 minutes ago

  @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.

• 
  Gunjan Arora (@gunjanarora001) reported 23 minutes ago

  @Hyperoptic - broadband down for over 30 minutes and your customer care unreachable. Downdetector also showing multiple reports, is there an known outage?

• 
  Alex Tarrant (@AlexTarrant4) reported 26 minutes ago

  @Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.