Hyperoptic outages and service status in Bridgnorth, England

Problems in the last 24 hours in Bridgnorth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bridgnorth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lidia Cantele (@CanteleLidia) reported 1 minute ago

  @Hyperoptic Disappointing service from Hyperoptic. Switched from Virgin having been told I’d be credited my £200 early termination fee once evidence of charges provided. 7 months on- multiple times raising this- still nothing done to apply credit. Case is being ‘investigated’. Sort this out!

• 
  M. (@mariucha77) reported 3 minutes ago

  @lulu_veganx @donedgley1 @Hyperoptic No news received since yesterday morning. Still no service.

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 3 minutes ago

  @mariucha77 @Hyperoptic @donedgley1 We still have no service. It’s broken!!

• 
  M. (@mariucha77) reported 7 minutes ago

  @lulu_veganx @donedgley1 @Hyperoptic Not ours. Only a few more days and we are changing providers. Worst experience possible. 3 weeks with no internet 😡

• 
  πι (@TheThreepoint14) reported 9 minutes ago

  @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

• 
  Cliffy (@Miss_cliffy_28) reported 13 minutes ago

  @Hyperoptic I and others in my estate have lost service but the service checker on your website disagrees. None of your phone numbers work and the chat bot won’t deal with technical issues - please can you help??

• 
  Siddhant patni (@RafaSidwolf) reported 16 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 18 minutes ago

  @AlexTarrant4 @Hyperoptic We are on Day 8 without service in SE16.

• 
  𝔙𝔦𝔩𝔩𝔞𝔦𝔫𝔢𝔩𝔩𝔢 ✨ (@tang0ic3bl4st) reported 19 minutes ago

  Guessing @Hyperoptic is down in most of London but the sounds of it?

• 
  farah (@Farah54894793) reported 22 minutes ago

  @Hyperoptic awful service, got the installation 2 days ago and still no internet they don’t have no answer and expect us to wait without internet they take hours to pick up regret joining them