Hyperoptic

Hyperoptic Outage Report in Bridgnorth, Shropshire, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Bridgnorth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bridgnorth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Bridgnorth, Shropshire, England 02/14/2026 07:25

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • haych13_ Haych (@haych13_) reported

    @Hyperoptic both yesterday and now today the Internet is down? I WFH, I need Internet! No eta on the Network Status dashboard, and you charge me £55 for this?!

  • karim46665438 karim (@karim46665438) reported

    Can someone in @Hyperoptic pls explain why their service is so bad and 2 engineers don’t even know how to make the system work. I don’t recommend at all

  • Vsky_GNR Vsky_B (@Vsky_GNR) reported

    @MartinSLewis My sister in Glasgow was with Plusnet they never haggled about the price she's now with Hyperoptic for £25 a month she gets 1GB hyper fast download speed against 65 megabytes download speeds of Plusnet and they were charging £36 a month on fibre to the cabinet FTTC connection

  • haych13_ Haych (@haych13_) reported

    Over 5 hours and still down, no ETA on a fix. Come on @Hyperoptic, do better.

  • angry_scot_tv Angry Scot (@angry_scot_tv) reported

    @Hyperoptic May I ask as potential new customer why I have been in a waiting queue for 30 minutes now on the phone! Not really filling me with confidence about switching provider.

  • Turnditch_Man Orchard_Man (@Turnditch_Man) reported

    Any update to these full fibre figures? BT/Openreach 17.1 m UK premises passed; ~52% CityFibre 4.0 m PP; ~12% Netomnia (YouFibre) + Brsk 2.03 m PP; ~6% Virgin Media (RFOG) 1.7 m PP; ~5% Nexfibre (Virgin Media O2) 1.6 m PP; ~5% CommunityFibre 1.5 m PP; ~5% Hyperoptic 1.2 m PP; ~4% Others (FullFibre Ltd, Zzoomm, Gigaclear, etc.) ~4.4 m (combined) PP; ~14% Note premised passed is a very different number to service available.

  • rbhalla_ Roshan (@rbhalla_) reported

    @Hyperoptic why do my tickets requesting technical support get closed without an answer? It's been over 2 weeks and I'm struggling to get a response from support even with new tickets.

  • mari9al Maria (@mari9al) reported

    @NicholasJTS @Hyperoptic They have really bad customer service! Plus be ready your internet will drop out often without any communication from them😡😡😡

  • ankitsoni89 Ankit Soni (@ankitsoni89) reported

    @Hyperoptic what’s with the outage going on in central London? Customer service claims there’s an outage says they can’t do anything but your website says there’s no outage? WTF?! #badcustomerservice #unknowns #switch time to @Switch

  • KevH404 Kev (@KevH404) reported

    @Hyperoptic been down all evening so all I have to do is sit and think about how warm it is