Hyperoptic Outage Report in Bournemouth, England

Problems in the last 24 hours in Bournemouth, England

Hyperoptic signals over the past 24 hours, with local activity from Bournemouth, England and nearby areas. The dashed baseline applies to service-wide activity, not to local outage confirmation.

• Service-wide signals
• Service-wide baseline

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  farook zaman (@farookzaman) reported 8 minutes ago

  @Hyperoptic there is no Internet connectivity for more than 24hrs now! The response from the customer care is pointless! First person said few hours, second person said 20 minutes, third person said 7 minutes, forth person didn’t give any definite time, fifth person just hang up!

• 
  Emma Fisher (@ECarway) reported 8 minutes ago

  @Hyperoptic disgusted with service. Moved out of my flat and my new one isn’t served by hyperoptic, contacted as new tenant wants to take on contract but told can’t do that and will be £260 early termination charge. Robbery!!!

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 9 minutes ago

  @Mabs79 @londoncolly @Hyperoptic I got through to them. They are sending an engineer tomorrow as their troubleshooting picked up nothing. I'm in E2 - it seems to be a problem here too

• 
  Gideon Summerfield (@gidster3000) reported 12 minutes ago

  @Hyperoptic myself and several neighbours in W6 having outages in last 24h. Your site status update reports no problems. Also can't seem to get through on the phone and no other way to report a technical issue

• 
  Dan Anderson (@FourthStreetDan) reported 13 minutes ago

  @TomThornhill_2 @Hyperoptic My connection is back. I’m call it at 1:42:26 and no response. New customer service record for me. Good luck :)

• 
  narlie choller (@charlienoller_) reported 14 minutes ago

  @Hyperoptic any danger of you providing updates on when the service is up and running again. WiFi has been down almost a day, for the second time this month

• 
  Haych (@haych13_) reported 15 minutes ago

  @Linkifi_ @Hyperoptic Same, it came back for 10 minutes then went offline again, 8 hours without internet when you WFH is ridiculous They need to sort their **** out

• 
  Dan🥷 (@_DanJbh) reported 16 minutes ago

  @elliviant £20 hyperoptic, 1gb up and down

• 
  Jonathan Sacerdoti (@jonsac) reported 17 minutes ago

  After 9 or 10 hours of no service, and no customer service, no helpline, no online info about the mass outage, and no attempt to fix or communicate at all, @Hyperoptic now has a phone line open at least, where it tells you there's no problem in your area, and puts you in a 20 plus person queue. This is pathetic.

• 
  DS♟️ (@Carefree_WDS) reported 17 minutes ago

  @jdnoscrubz @ryantegan @skytv Matter of fact is I’ve been with Sky 11 yrs never once rang me or my landlord to offer to install better wifi beyond what I had for the crazy price they offer. I was approached my Hyperoptic and liased with them with my landlords permission and just like that have better product