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Hyperoptic

Hyperoptic Outage Report in Bournemouth, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • CharlesMishal
    Charles Mishal (@CharlesMishal) reported

    @HyperopticCS @Hyperoptic No one has ever contacted us so far and even today my internet is not working

  • gregpower
    Greg Power (@gregpower) reported

    @The_Stockboy @Hyperoptic Is it like this a lot? Just moved to Greenwich, my phone signal is so poor for tethering and this is the first outage I've had since being with them

  • thislittlemel
    Melisa Greenfield 💙 (@thislittlemel) reported

    @The_Stockboy @Hyperoptic A streamer I watch uses these guys and has had nothing but trouble for months. Beginning to think they should be avoided at all costs.

  • prakashsatya8
    satya prakash (@prakashsatya8) reported

    An amazing company @Hyperoptic has not been able to activate internet services even in one month. So many emails and calls but no luck. What a wonderful service.

  • IvesJamz
    Roger jamz ives (@IvesJamz) reported

    @SwanHousing when will you start allowing @Hyperoptic to install into your properties in the e14 area. We struggling to work from home due to bad internet service. We have been told you don’t have funds to upgrade to fibre. @Hyperoptic the best thing local.

  • HyperopticCS
    HyperopticCS (@HyperopticCS) reported

    @GreatArtandDes1 @Hyperoptic Oh no! We are so sorry to learn that the issue appears to be ongoing! We checked, and it looks like our engineers are estimating that the connection will be restored by early afternoon! Thanks for hanging in there, we appreciate your patience and understanding!

  • indraselva
    Selva (@indraselva) reported

    @Hyperoptic @HyperopticCS internet is down in LS9 8. It was all working good until you did regular maintenance.. just after your maintenance we have complete outage.. :(

  • The_Stockboy
    Alex Pasfield (@The_Stockboy) reported from London, England

    @Hyperoptic is there any update on when service will be restored to SE10 customers? Or at least when an engineer can be expected on-site?

  • HyperopticCS
    HyperopticCS (@HyperopticCS) reported

    @cb33scotland Hi, we assure you that Hyperoptic never ignores issues! We provided more info in DMs, check them, please. 🙏

  • hamidetekin
    Gezgin Kiz (@hamidetekin) reported from Stratford, England

    Our internet is not working at least for an hour! Can you provide an update @Hyperoptic