Hyperoptic Outage Report in Bournemouth, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Bournemouth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (74%)
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Wi-fi (12%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Jennie #BLM 🇬🇾🇬🇧
(@msgooner2223) reported
@Hyperoptic i have been without internet services for6 days and I work from home. When are you planning to rectify the problem? Or shall I contact a new provider?
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Sarah Clarke
(@sarahkathryncl) reported
@AlanPaedowitz @Hyperoptic Yesterday I was on hold for 2 hours until my phone cut off (phone call limit). Issue still not fixed. Got cut off the first time today, second time, I'm 21 minutes and waiting
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Lukesh Aute
(@lukeshaute) reported
@Hyperoptic I am on 150mbps plan and I don’t even get half of what I am paying for. My work is getting impacted. Raised ticket CS0517650 weeks ago but there is hardly any response. Tried calling and waited for 20mins…no one’s picking. Pathetic service.
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Marcello Silvestri
(@shirubusutori) reported
@Rexsan_ @neilforbessoul @Hyperoptic They have gone home mate, stopped replying to my messages both public and private after 5 PM sharp, before 5 I had zero queue on their line now called back and been waiting like 30 mins on the phone. So much for that 24/7 support
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Rexsan
(@Rexsan_) reported
@shirubusutori @neilforbessoul @Hyperoptic Also in canary wharf same issue no ETA or consideration
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Neil
(@neilforbessoul) reported
@Hyperoptic Is there an outage in East London as sudden drop out and now can't connect ?
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Muhammad Shahmeer Baloch
(@ez_meerr) reported
@Hyperoptic No internet in B16 8DB and it’s been more than 40 hours! Me and my wife work from home and been draining our data continuously and now we are out of it! Tried calling the support team and I was 14th in the queue. The moment I got to the 1st, the call ended. WTH!
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Soul Sutras (Masala Podcast)
(@Soul_Sutras) reported
@Hyperoptic wants to charge £58.60 pm for bog-standard broadband. Nowhere on their website to change or cancel contract. I called them (after being on hold 20 mins!). They refused to cancel despite today being the last day of the contract. Have to pay £58.60 this month!
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Sameer Siddiqui #TaxTheRich
(@SenatorSameer) reported
Hyperoptic sent me an email a few days ago to upgrade my wifi for an extra 5 pounds and get a contract of 1 year, and since then my internet has become extremely slow, lol.
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Janice McColl
(@Janjay_05) reported
@Hyperoptic customer service is appalling. 50mins in a queue to discuss renewal options to then have the person answer say she’ll check something then hang up!!!! After 10yrs maybe time to move if this is service