Hyperoptic

Hyperoptic Outage Report in Bournemouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Bournemouth, England 02/20/2026 00:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • miss_scholz SCHOLASTICA OKOLO✨🇬🇧🇬🇧 (@miss_scholz) reported

    @Hyperoptic PICK YOUR CALLS!! I have been waiting to speak to your customer service team for over an hour 😡

  • bobwootton B o b W o o t t o n (also on BlueSkyj (@bobwootton) reported

    @virginmedia broadband down again, third time in a month 🥵 Speeds are up but reliability down on this premium service, both apparently coincident with the arrival of a new router. Out of contract, considering #Hyperoptic now.

  • MaxRichSES Max Richardson (@MaxRichSES) reported

    @Hyperoptic I am writing to make a public complaint regarding your awful customer service. I have spent many hours on the phone, trying to get through to your customer service team just to be told that I’m lying or ‘misguided’, even though you have taken 300 quid out of my bank.

  • FilipKasprzyk_ Filip Kasprzyk (@FilipKasprzyk_) reported

    @4thUtilityUK I switched my broadband service to you in August,but Hyperoptic claims they have not received any information from you regarding the switch and are asking me to pay the bill for the period when I was already using your broadbandCould you please contact hyperoptic ?

  • sumzy82 Sumzy82 (@sumzy82) reported

    @Hyperoptic There has been no internet service since 1pm in Craven Park and no indication to when this will be fixed have not been able to do any work or use any services all day. I work from home and have no access to the network which is ridiculous!

  • mhmnat1 Marcelo Hidalgo (@mhmnat1) reported

    @Hyperoptic What kind of service is this! Again no internet connection 😡😡😡 @Hyperoptic

  • English_Jew English Jew (@English_Jew) reported

    @alexmoneypenny Openreach is poor anyway. Try see if city fibre / community fibre / hyperoptic is avialbel for you.

  • roci_spi Rocio Sainz Maza (@roci_spi) reported

    @Hyperoptic I have called you 3 times to activate the service and we are still without internet. Last call, I have been 40 minutes for no answer. What's wrong with your customer service?

  • RhysHarrocks d u m b b o i (@RhysHarrocks) reported

    @Hyperoptic @HyperopticCEO your company’s service is shocking, please do something

  • neilforbessoul Neil (@neilforbessoul) reported

    @Hyperoptic Total drop out again. We've had an engineer and a replacement router. All of these dates are logged for the inevitable court battle for failure to supply the service I pay for