Hyperoptic

Hyperoptic Outage Report in Bournemouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Bournemouth, England 02/27/2026 02:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • nightbussteve Steve Erskine (@nightbussteve) reported

    @Hyperoptic But the price you pay is zero support and no customer service.

  • papafuzzz Liam (@papafuzzz) reported

    @HyperopticCS @Hyperoptic I called your support on Thursday, was told they would call me back with some real information on what the issue was that has left me without service for 6 days was, almost at 8 days and I haven’t had that information. Looking forward to seeing the autocomp payments…

  • noblesalley Kamal (@noblesalley) reported

    @Hyperoptic @IanKingSky @SkyNews You know what you really don't want to miss? That my family has been without Internet service from #NotsoHyperoptic for 15 days. West London roads being destroyed for weeks to lay fibre. But network reliability is weak. 2nd long outage in 3 months.

  • majordamo Majordamo Again (@majordamo) reported

    @Hyperoptic Late installation, half a day of work wasted waiting. Your support address doesn't respond An hour on hold on the phone, spoke to 2 ppl who said 'wrong department' You already have an email to this effect: this a cancellation based on nonexistent customer service

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @papafuzzz @Hyperoptic Liam, we're extremely sorry for the inconvenience. We have multiple teams working on the issue and you will be aware when we restore the connection.

  • cechineljeff Jeff Cechinel (@cechineljeff) reported

    @Hyperoptic what a joke is your service, I activated the internet at Saturday(22nd) and still does not work, engineer got late and cancelled the appointment, now only on 4th of Feb? Seriously, I need internet to work, sorry but if they don’t come by tomorrow, you lost a customer.

  • Marabyte_ Hugo Nogueira (@Marabyte_) reported

    @DominicTarason @dark1x I’m with @Hyperoptic and have +900Mbit up and down on the 1Gbit package. I get around 800Mbits when downloading from steam, epic store around 500.

  • axelk Alex Micu (@axelk) reported

    @tobeconfirmed damn!! is that hyperoptic?

  • colinwren Colin Wren (@colinwren) reported

    @robdykedotcom @Cloudflare @Hyperoptic Looks like whatever you rolled out today (assuming that's why my internet blipped earlier) has broken BGP as it's now "incorrectly accepted invalid prefixes"

  • SuzeGold Suzanne 💙 (@SuzeGold) reported

    @Hyperoptic my internet’s down in SE London - any more info on that?