Hyperoptic

Hyperoptic Outage Report in Bournemouth, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Bournemouth, England 02/20/2026 21:45

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • M_at Matthew Thompson (@M_at) reported from Salford, England

    Another week where @Hyperoptic have broken my IPv6 having only just gotten it working. Third time. This time just a week after fixing it last time. How I long for the days where I could choose which ISP I use.

  • Navy_Gaijin Adam Dobkin (@Navy_Gaijin) reported

    @Hyperoptic internet is down in CM7 2? Please advise?

  • alaksana96 Aufar (@alaksana96) reported

    @Hyperoptic @HyperopticCS One of your engineers was digging up the cables in SE1 and now I have no internet in the house. I spoke to the engineer and they said that no damage to the wires should have occurred, but I still dont have internet

  • gaurav_sr13 Gaurav (@gaurav_sr13) reported

    @Hyperoptic @HyperopticCS your services are pathetic. I am trying to get my account activated and internet services running since last Saturday and nothing is happening. Your customer support team has no update to give and every time I call there is no SLA for your team #pathetic

  • _MrTwist Mr. Twist (@_MrTwist) reported

    @Hyperoptic my wifi isn’t working and I have Parents’ Evening in 45 minutes online, please can you help!

  • Muntazi10527790 Muntazir Mahdi (@Muntazi10527790) reported

    @Hyperoptic struggling to get service up an running since beginning of the month. It did work for a few days but then came to a halt a week ago. Called support services multiple times. Promised an appointment for today at 10 am by their engineer. Arranged to be at home for this

  • SiddharthKShah Siddharth Shah (@SiddharthKShah) reported

    @HyperopticCS @Hyperoptic Replied again. Please please please help. It's very urgent. Need installation today itself. @HyperopticCS

  • gaurav_sr13 Gaurav (@gaurav_sr13) reported

    @HyperopticCS @HyperopticCEO It seems the support shift got over for today after 7:45 pm , so no response my direct messages. I will keep this thread alive till my issue is not resolved. #hyperoptic #nobroadband

  • jemmaphysics Jemma (@jemmaphysics) reported

    @Hyperoptic absolutely the worst company I have ever dealt with. We are one month in our new house and still no internet. They sent an engineer who didn't know what was wrong and then we've had zero updates for two weeks. Appalling customer service. Avoid!

  • adnan_miah Adnan (@adnan_miah) reported

    @Hyperoptic Today is the 29th Nov and I have not recieved my router. I have spoken to customer support team but it is out of their hands as they're awaiting response from the warehouse. Again this service is poorly managed and @HyperopticCEO need to look into another provider!