Hyperoptic

Hyperoptic Outage Report in Bournemouth, England

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Bournemouth, England 01/01/2026 04:00

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • BJarkowski Bartosz Jarkowski (@BJarkowski) reported

    @PhillParkinson @Hyperoptic @HyperopticCS Love it! Have you run the test over WiFi? I was tempted to go ultra fast but wondering if it makes sense if all my devices use wifi (and I don’t have the problem with many concurrent users)

  • Piskopat54Yazar Emrah #Trabzonspor (@Piskopat54Yazar) reported

    @HyperopticCS I already did sent you dm.i spoke to you on chat and over the phone all your staff was doing blaming Sony update. It is very clear that its your end issue. It Sony update as all the other internet provider customers are fine apart from hyperoptic.

  • AmyTeece Amy Teece (@AmyTeece) reported

    @Hyperoptic I’ve been on your customer service helpline for fifteen minutes and on your live chat function but with no response. Please could you help? Our internet is down!

  • amygoodchild Amy Goodchild (@amygoodchild) reported

    My internet has been down for about 24 hours and @Hyperoptic says it's a damaged cable but they can't send anyone to look at it until the 14th December! 😭

  • Singspiel Singspiel (@Singspiel) reported

    @Hyperoptic @HyperopticCS - can you tell us when M15 4JP will be up and running again??? Service has had a number of outages recently - concerning as we all start to wfh again

  • RobChesworth Rob Chesworth (@RobChesworth) reported

    @Hyperoptic I just closed down my account with you guys as I’m moving house next week. I was sad when I learned you don’t serve my new location as I’ve enjoyed a fast and reliable product for over 3 years… 1/3

  • Cardsofbooty Kate 💙🖤 (@Cardsofbooty) reported

    Does anyone else with fibre optic have their service taken out for about 10 hours once a month for maintenance and/or engineering works? Or is it just @Hyperoptic

  • maZuFC Adam Mazurek (@maZuFC) reported

    @Hyperoptic @HyperopticCS is there an issue with hyperoptic in London, stanmore area? My download speeds are 1mbps ... Status page says green. I've restarted the router as well but still no good.. can you check please?

  • A5h1sh01 Ash Patel (@A5h1sh01) reported

    @Hyperoptic Internet down in London SE. Its been 4 hours, can we have an update? This is the second time this year and I've never had an issue with BT. 🤔

  • deerezzd deerezzd (@deerezzd) reported

    @HyperopticCS @AskPlayStation anyone having issues with connecting to PSN on Hyperoptic try manually changing your DNS to Google's DNS (8.8.8.8 and 8.8.4.4), fixed the issue for me