Hyperoptic

Hyperoptic Outage Report in Bournemouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Bournemouth, England 03/12/2025 00:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (12%)

    Total Blackout (12%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (%)

    TV (%)

  6. Phone (%)

    Phone (%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • tikufrasheri tiku frasheri (@tikufrasheri) reported

    @Hyperoptic Service is been down for about 2 hours, any chance to have it back up tonight ? Slough

  • tommo_68 Paul Thompson (@tommo_68) reported

    @Hyperoptic Not good customer services when the system goes down & u lose Internet for 3.5 days as the can't access the property to fix it. Make sure they have 24-7 access before signing up.

  • xDommiex Domini (@xDommiex) reported

    Having problems with @Hyperoptic and I’m not even connected with them yet.

  • dannyboyfriar Daniel Friar (@dannyboyfriar) reported

    @HyperopticCS @Hyperoptic Our new connection doesn’t work at all with the password you’ve provided and you’re not answering calls or online chat. How can we get support?

  • RossJHagan Ross Hagan (@RossJHagan) reported

    Two half hour holds only to be picked up and dropped without a word after being redirected from your leaving us team @virginmedia - thank god hyperoptic have great service eh.

  • Mirza18057668 Mirza (@Mirza18057668) reported

    Not a great start by @Hyperoptic @HyperopticCS -internet not working since it was installed this morning. What a let down.

  • FrecklyFrizz Natalie (@FrecklyFrizz) reported

    @HyperopticCS @Hyperoptic requested an engineer last Friday at 11.44am. Now on Thursday & still no appointment booked, no internet & a customer service team who claim they can’t do anything about it. Clearly we don’t matter!

  • crapcyborg *Raymond Vermeulen (@crapcyborg) reported

    @TGrayWrites @Hyperoptic Very similar experience. Great service when it's working, but repairs etc. are ridiculously slow, spent most of a month without service while WFH last summer...

  • j_stampton J Stampton (@j_stampton) reported

    @Joses_World @virginmedia Hey there, Zen were the best, followed by Hyperoptic and the Plus net. BT and SKy were in the middle range and @virginmedia were voted the second worst.I can’t believe how much of my precious time I have wasted dealing with them and still no result. Liars, idiots and thieves .

  • ncksol Nick Sologoub 我学习汉语 (@ncksol) reported

    Reading moving in guide for my new place: “All homes in East Village have free 30Mbps broadband provided by Hyperoptic, for £10 per month, Hyperoptic can provide 150Mbps service and for £20 per month a 1000Mbps service.“ £20 for a gigabit? Don’t mind if I do 😎