Hyperoptic outages and service status in Bournemouth, England

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  T (@t0pe_t) reported 6 minutes ago

  Hyperoptic smh Fix up

• 
  Tidal Labs (@Tidal_Labs) reported 9 minutes ago

  @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

• 
  Gunjan Arora (@gunjanarora001) reported 11 minutes ago

  @Hyperoptic - broadband down for over 30 minutes and your customer care unreachable. Downdetector also showing multiple reports, is there an known outage?

• 
  Niman (@OlaminiranA) reported 13 minutes ago

  @Hyperoptic Deeply disappointed by the way Hyperoptics handled my account today. I was given misleading information by a member of staff, which left me feeling deceived. Customers deserve honesty, transparency, and better service than this.

• 
  Kurt Robson (@KurtRobsonn) reported 14 minutes ago

  @liam_richards @Hyperoptic Hahahah. Okay my customer service rep must’ve decided to give me the ultimate worst case scenario. Have a good week!

• 
  Zakaria Mahmud (@zmahmud17) reported 14 minutes ago

  @Hyperoptic some part of E14 area broadband not working more than an hour now. What's going on??

• 
  Marcelo Hidalgo (@mhmnat1) reported 19 minutes ago

  @Hyperoptic please respond and do something about your bad work! Last maintenance I had no service for more than 4 days and you said “few hours” as today! It’s 9:30 hours and still NO service 😡😡😡😡😡😡😡

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 19 minutes ago

  the absolute worst customer service ever @Hyperoptic 🫠

• 
  Joe Makin (@joemakin86) reported 20 minutes ago

  @koenjideck Could not recommend hyperoptic enough not had a single issue with them and its chep to i get full 1000 fibire for 35 quid a month

• 
  Sean Geraghty (@cedarmaster) reported 26 minutes ago

  @HyperopticCEO I moved over to Hyperoptic over a week ago. The service has not been connected and I have to wait a week for an engineer visit. You have also disconnected my old supplier. Not good enough @Hyperoptic