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Hyperoptic

Hyperoptic outages and service status in Bournemouth, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Bournemouth, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • mkejriwal77
    Mahesh (@mkejriwal77) reported

    @virginmedia I had raised request via your agent to switch effective 2-March from HyperOptic to VirginMedia UK. I had asked him to cancel on 6th Feb but not received any confirmation till now.

  • cedarmaster
    Sean Geraghty (@cedarmaster) reported

    @Hyperoptic I have had no service for 3 days and am currently without internet. I now have to wait another week for an engineer visit. Not good enough.

  • SanchoMagnifico
    SanchoMagnifico (@SanchoMagnifico) reported

    @jamesjnicholls @Hyperoptic That’s because Virgin have an actual team behind them. Hyperoptic service center is probably run out of some clown’s basement.

  • janaka_a
    Janaka Abeywardhana (@janaka_a) reported

    @status_is_down yes, @Hyperoptic was complete down around 3pm. current status: it's still flapping.

  • noopdles
    sad jester (@noopdles) reported

    @GeneticGenesis @Hyperoptic I know, I bet they're just overprovisioning the network and overselling. If you look at reddit there's plenty of recent posts with the same **** download speed issue.

  • stuarthazeldine
    Stuart Hazeldine (@stuarthazeldine) reported

    @jamesjnicholls @Hyperoptic Yup. Tech support just told me ‘a specialist will attend the site at 6pm’. I had to call and push them to tell me that.

  • witless_duck
    AKP (@witless_duck) reported

    @Hyperoptic how come your service quality standards have stooped so low? Paying 40GBP+ per month and yet the network outage has left me with no internet for the past 3 days. Cannot attend meetings, cannot do anything. Tech support requires waiting for 30 minutes.

  • Janebcd
    Jane Doy MBPsS (@Janebcd) reported

    @Hyperoptic Your chat is not working & you’re keeping us waiting and not replying. No internet in SW1P area for hrs ..?

  • RoseyD77
    RoseyD77 (@RoseyD77) reported

    @Hyperoptic Amazing. Got hyperoptic less than a week ago... it's been down all day. No updates. Now have to pay to work outside of my home tomorrow, take time off work and still nothing from you. Not a great start. Might be the end of a very short relationship.

  • thinkbroadband
    thinkbroadband.com (@thinkbroadband) reported

    @AbPMet Hyperoptic have told us this wouldn't be related. Please contact their support (or DM us your details (name, e-mail address you use with Hyperoptic, postcode and flat number) and we'll ask them to look at it).