Hyperoptic

Hyperoptic Outage Report in Bournemouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Bournemouth, England 02/23/2026 15:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • bettyo1976 Bethan Ovens (@bettyo1976) reported

    @NickHulin @HyperopticCS @Hyperoptic Was it fixed? I'm TW9 and mine also went down on the 25th but yet to be sorted out (despite emails and Live Chats).

  • cc15194316 cc (@cc15194316) reported

    @Hyperoptic Why is my broadband only 5mbps and currently not working in glasgow

  • Martinned81 Martin 马丁 Holterman (@Martinned81) reported

    At some point an engineer arrived to set up the physical infrastructure at my new flat. Very nice and competent. But he was here for 3 hours, and he spent most of that time on the phone with a @Hyperoptic call centre trying to get a signal through the cable he'd just put in.

  • CatriRose Rosie (@CatriRose) reported

    @HyperopticCS @Hyperoptic As said, you didn’t help me when I needed it, and your service is not available where I live. I’m just warning others to avoid Hyperoptic

  • kingfrederik Fred (@kingfrederik) reported

    @Hyperoptic is very fast internet but very slow at fixing issues. A switch broke LAST NIGHT and they've still not fixed it leaving hundreds without internet.

  • MichalAkrabi Michal Akrabi Peleg (@MichalAkrabi) reported

    @Hyperoptic Too bad our whole street is down and you guys can't figure out why and when it'll be sorted

  • ahmed__haffez Ahmed Hafez (@ahmed__haffez) reported

    @Hyperoptic complete scam. No internet even though you get charged no costumer support even if I stay on phone for hours. No live chat. No contact at all.

  • Batteryhq Andrew Lanxon (@Batteryhq) reported

    Called @Hyperoptic to upgrade plan. Call answered immediately. Was on the phone for all of two minutes and left happy with a good deal. This is how all customer service should be.

  • MissJennyBird Jenny Bird 🇪🇺 #NOTMYPM #GTTO 💙#NHS (@MissJennyBird) reported

    Any news on my installation @Hyperoptic @HyperopticCS or are you going to leave me yet another day without any service?! This has been going on since TUESDAY morning. Never, ever known a Company like it!!!! 🤬

  • yeptch Yeptch (@yeptch) reported

    @Hyperoptic hi, my internet has been down since 7pm last night. Really need it to be up and running again this morning for work!