Hyperoptic

Hyperoptic Outage Report in Bournemouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Bournemouth, England 02/04/2026 18:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • 747380Den Intothe LionsDen (@747380Den) reported

    @MSE_Deals Virgin has the worst customer services says Which? Have to concur with that after getting numerous lies when connecting up my development. Call backs from Branson's 'personal assistant' that someone will call me back. 5 yrs later, still waiting! Hyperoptic for me thanks!

  • DavidHo3177 David Ho (@DavidHo3177) reported

    @Hyperoptic is there no internet! I tried logging into the account using my cellular data via mobile phone. To obtain a network status, it won't let me into my account. #networkstauts

  • benootral Shahaj (@benootral) reported

    @HyperopticCS Don't trust hyperoptic, they will mess up your service then not resolve it and avoid contact with you, they will send automated responses but will never deal with the issue, I've been a customer for a while and been treated really poorly by them, they have no shame at all

  • brad_chilvers Bradley (@brad_chilvers) reported

    @Hyperoptic only had your service a week, already asking for money and I haven't had internet for 2 days.....

  • Harry_Battles Battlesey (@Harry_Battles) reported

    @lionheartx10 @Hyperoptic When I had hyperoptic in my previous flat they were so awesome 😭 I didn't have a single problem in 2 years. I miss em!

  • rashukhanna_i Rashu Khanna (@rashukhanna_i) reported

    @Hyperoptic 15 days since we requested for activation, service is not live yet.

  • BabylonCleanser special dark (@BabylonCleanser) reported

    Virgin media is the worst! Internet is so **** I'm switching to hyperoptic

  • GaryPau72646490 Gary Paul 🇺🇦 (@GaryPau72646490) reported

    Our @Hyperoptic went off at the weekend, engineer arrived today and service was on from 11am-1730, off again, told no appointments until 19th.

  • benootral Shahaj (@benootral) reported

    @HyperopticCS No they are not, they are not being helpful at all and you are keep repeating the same thing, I want to see results not your fake promises, especially to a customer who's been with you for so long, I am truly fed up of hyperoptic

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Bhavna_ @Hyperoptic We are terribly sorry for the inconvenience caused! We so wish for you to join our network, and we are hoping to have this resolved to both of our satisfaction asap! Expect updates on the ticket you have raised with us!