Hyperoptic Outage Report in Bournemouth, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Bournemouth, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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HyperopticCS
(@HyperopticCS) reported
@philippepolleux @Hyperoptic We're sorry you feel that way about our customer service. Rest assured that we're working on getting you the service however, we have run into issues that require time to resolve. As soon as we get an update, you will be notified of it in the complaint ticket you have raised.
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Andrejs Fjodorovs
(@AndrejsFjodoro2) reported
@Hyperoptic @HyperopticCS See the problem with these contracts is if you sign for £35/m for 24m, and after a couple of days you loose connection for 2 weeks and is unable to WFH - you are trapped. You can’t just switch to another provider, first you have to pay £450 in this inst.
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Erkan Emin
(@ERKT2) reported
@Hyperoptic Outage at SE15, any idea when service will resume please?
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Andrejs Fjodorovs
(@AndrejsFjodoro2) reported
@Hyperoptic @HyperopticCS MARKING 10 DAYS WITHOUT INTERNET! Oh boy, what a journey,I had all spectrum of emotions, from denial to anger to acceptance. This is the worst internet provider. I strongly recommend you not to sign for 24 months, and consider with caution signing for 12
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philippe polleux
(@philippepolleux) reported
Still waiting ! @Hyperoptic is just giving **** customer service....
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Ironside
(@ironside) reported
@HyperopticCS @Juliannochie @Hyperoptic Don’t get your hopes up Julian, they say wait until day X and then on the day you get palmed off. Look through my history with them. Cancel while you can.
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Stuart Casey
(@StuartJECasey) reported
45mins waiting for @Hyperoptic to message back via their chat, only for them to disconnect me and add me back to the queue. Not sure what's worse, my WiFi or their customer service right now.
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HyperopticCS
(@HyperopticCS) reported
@AndrejsFjodoro2 @Hyperoptic We are sorry to be the bearer of so many negative emotions for you Andrejs. Our teams are working on the resolution, and we'll gladly update you asap!
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Lee Jones
(@thisleejones) reported
@Hyperoptic @HyperopticCS you opened a complaint on my behalf on the 17th of September. You asked for 10 business days to address the complaint. It is the 14th of October and I have heard nothing. #complaint #poorcustomerservice #poorcustomerxp
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Andrejs Fjodorovs
(@AndrejsFjodoro2) reported
@Hyperoptic @HyperopticCS See the problem with these contracts is if you sign for £35/m for 24m, and after a couple of days you loose connection for 2 weeks and is unable to WFH - you are trapped. You can’t just switch to another provider, first you have to pay £420 in this inst.