Hyperoptic outages and service status in Bournemouth, England

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bournemouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  karen thompson (@karenthompson52) reported 5 minutes ago

  Disgusting service from @Hyperoptic which I had installed on Tuesday and still zero internet. No front door bell, lighting, heating, sound system etc. Spent hours on phone 3 times but apparently no engineers available and no idea how many days before they can get one WTAF?!

• 
  John Younghusband (@nenamewilldo) reported 6 minutes ago

  @Hyperoptic as you won't answer the phone and your robot can't speak or understand english be advised I don't have a contract and you can cancel my installation visit tommorow oss I don't like threats

• 
  Alex 🌐 (@ajr_codes) reported 6 minutes ago

  Hey @Hyperoptic your service to me in London has gone down multiple times this week, with no issues reported online. It's been fine for the past 4 years. What's going on? You used to be so good.

• 
  Char_B (@beau_belle7) reported 11 minutes ago

  @Hyperoptic what the hell is going on? Internet has been down for 10 hours so far today. This is the second time in the space of a couple months. I hate that I renewed my contract with you for another 24 months only a few months ago. This is diabolical!

• 
  Jordan🇩🇲 (@JordyOnside) reported 13 minutes ago

  @diptyquer @Hyperoptic For the best! I must of been 1 of the first to call and they haven’t got a scooby. Useless now I’m hearing potentially 48 hour outage

• 
  CyberPips_EO🥷 (@Mr_E_O_) reported 13 minutes ago

  @Hyperoptic any issues with your network today? Not had Internet around the DA17 area

• 
  Jesse Redman (@LFCBiiiiiiiitch) reported 19 minutes ago

  @Hyperoptic you are down

• 
  thinkbroadband.com (@thinkbroadband) reported 21 minutes ago

  @AbPMet Hyperoptic have told us this wouldn't be related. Please contact their support (or DM us your details (name, e-mail address you use with Hyperoptic, postcode and flat number) and we'll ask them to look at it).

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 21 minutes ago

  @mariucha77 @donedgley1 @Hyperoptic Noooooo. I did just get a text saying there was another outage but mine seems to be holding for now.

• 
  ᴄᴍ. (@charliemensah) reported 25 minutes ago

  @Hyperoptic CM3 area down?