Hyperoptic

Hyperoptic Outage Report in Bournemouth, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Bournemouth, England 01/01/2026 21:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • L1nkaxo Link (@L1nkaxo) reported

    @Hyperoptic Are you guys still working ? All week trying to contact you by chat, no avail, now 27 mins on hold and nothing either.. Terrible Customer Service

  • BermudaBat Commodity Hunter #MBGA (@BermudaBat) reported

    @Hyperoptic when will my broadband services come back, having to use my mobile phone data & phone to communicate with you.. yes have DM you, fed up with this, 8:20am Sunday it went down & still not working!!

  • PeterHolden_ Peter Holden (@PeterHolden_) reported

    @wildlime @flibblesan @Hyperoptic Pfft. We have crap 5g signal as well. #Screwed and no pickle network either.

  • ImTomEddy Tom Eddy (@ImTomEddy) reported

    Over the past month I've had 7 days of outage with @Hyperoptic - starting to think my recommendation should change from getting it to scrapping it @HyperopticCS

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @HyperopticCS #Hyperoptic is rubbish. This shouldn’t happen. Their customer service is often unbelievably rude.

  • TheDenisORegan Denis O'Regan (@TheDenisORegan) reported from Hammersmith, England

    @Hyperoptic IT’S DOWN. DON’T TRY DEALING WITH SUPPORT. THEY WON’T RESPOND @HyperopticCS @Hyperoptic

  • azkxxo اذکا - أزكى (@azkxxo) reported

    Hi @Hyperoptic - a suffering customer here. Any ETA on when I can actually get wifi!?

  • Ask102 Lars (@Ask102) reported

    @HyperopticCS @Hyperoptic Still no service or update… have just had to spend £7.99 for 1 day @bt_uk wifi hotspot… Luckily their service works fine…

  • Juh44035920 Juh (@Juh44035920) reported

    @Hyperoptic can you provide an update as to what the heck is going with the internet outage?

  • mikoake Michael Akuamoah (@mikoake) reported

    @sunraios @HyperopticCS Outages are always inconvenient. Especially with the amount of stuff we do online these days. Practically everything! I've been with HyperOptic for 2 years and this is only the second outage I have had. From what I hear about Virgin Media, outages are a weekly occurrence.