Hyperoptic Outage Report in Bournemouth, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Bournemouth, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Bournemouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (75%)

2. 

   Wi-fi (12%)

3. 

   Total Blackout (11%)

4. 

   E-mail (1%)

5. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Rob (@Glitterbeard_) reported 8 minutes ago

  @Hyperoptic Please for the love of god roll out to my gaff you're available three doors down and I'm stuck with ******* BT I feel personally victimised

• Nits (@Nits75332925) reported 9 minutes ago

  @Hyperoptic Without any internet service for next 4 days. no alternate option provided by Hyperoptic. Very disappointed and frustrated with Hyperoptic customer service.

• Daniel King (@danking69) reported 9 minutes ago

  @Hyperoptic fancy fixing your WiFi in my new house? Been here nearly 3 days and it’s been down 3 times for close to 24 hours in total. Been on hold for 20 minutes now #Internetdown

• Tiago Filipe Guedes (@tfguedes86) reported 10 minutes ago

  Hi @HyperopticCS @Hyperoptic. Any known issues around E15? It looks like we woke up to no Internet... 🙄

• Liam Thompson (@liamthompsonok) reported 11 minutes ago

  @HyperopticCS Hi Hyperoptic - got a red light on my Internet in Hackney this afternoon, are you aware of any other outages in the area? Have restarted once/twice already. Thanks for any help!

• Oliver (@OliverBoaler) reported 11 minutes ago

  .@itvMLshow @MartinSLewis - Hi Martin we made the switch to @Hyperoptic to help cut our bills and have been left without internet for the last week - without any estimates on when they might have it working. Please advise your viewers not to make this switch!

• HyperopticCS (@HyperopticCS) reported 12 minutes ago

  @MrTouchscreen @Hyperoptic We're indeed available 24/7. You can reach us over those channels on the screenshot you provided. If the Voicemail inbox was full, you can kindly reach us over chat and the agent will schedule a callback for you. If you need help with your service, we're there to help. :)

• Ro (@fairywails) reported 14 minutes ago

  @Hyperoptic hello I can't seem to get through on the phone and my broadband has been down for several hours - I work from home and desperately need WiFi for a deadline tomorrow, is there anyone I can speak to?

• Daniel Moore (@ILDannyMoore) reported 15 minutes ago

  Thanks for a terrible experience, @Hyperoptic! 1) Got notified our building was connected 2) Booked a pre-install, he didn't show up 3) Couldn't book an install because of an error 4) Opened a ticket, took weeks to resolve 5) My order was cancelled, "building not connected".

• HyperopticCS (@HyperopticCS) reported 18 minutes ago

  @phd_at_work @Hyperoptic Hey Peter. Yes - sadly, there is an outage in this area, and the service is down. We've organized an engineer visit, and they should be there any minute to fix the connection. We hope it will be fixed ASAP. Thanks for your patience in the meantime.