Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (13%)
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Total Blackout (11%)
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E-mail (2%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie Brown
(@cb66baybee) reported
@Hyperoptic 392 days since an issue was first reported to you and still awaiting a resolution. Three times hyperoptic installers have tried to gain entry to the property we manage without authority to do so and then have been abusive towards the residents.
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Ballsy
(@Ballsy___) reported
1/2 Day 39 without any @Hyperoptic internet. Everyone I speak to claims they are waiting on a reply from the area delivery manager even though it’s been multiple weeks. Im constantly reminded that they are compensating me for this elongated problem as if it solves the issue
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Jane Doy MBPsS
(@Janebcd) reported
@Hyperoptic My internet has been making lots of strange noises today and now it’s not working. I’m in the SW1P area code. Please check it out, thanks.
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Ballsy
(@Ballsy___) reported
@Hyperoptic 5 Weeks since you installed my modem and still no service. Over 20 emails, countless phone calls and no real response. Ive been waiting at least 3 weeks for your area delivery manager to reply to an email. Why advertise a service if you can’t offer it. Abysmal.
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HylianDred
(@HylianDred) reported
@domineeektwitch If you can get Hyperoptic, go with them. I get 1GB down and 1GB up and it has never gone down for me (touchwood). I did have BT Infinity 300MB previously and the service was great, but they charge far too much.
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JᗩY 🌵
(@NotoriouslyJay) reported
@as1z_ I binned off Sky a few years ago. I’ve been with Hyperoptic for a few years now, relatively cheap and never had any issues x
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Mary-Ann Russon
(@concertina226) reported
@HyperopticCS @Hyperoptic No worries already in contact with you guys via phone. Having an issue accessing the cabinets for our building apparently but I’ve been told it’s being sorted.
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Cat Karskens
(@saikocat) reported
@TheCryptarch Hyperoptic (in London - 1Gb down, 1Gb up)
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evanuba 🐟
(@evanuba) reported
@Hyperoptic Suspicious emails on your network. You did a deal with @lb_southwark when Peter John was leader to install your cables on their property. Today I received a letter from the repairs man at housing office who kindly acknowledged receipt of a letter I sent to the elected TMO.
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Andrew Smith
(@chronosman) reported
@hyperoptic What’s going on? No service in SE13 and no communication!