Hyperoptic

Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billingham, Stockton-on-Tees, England 02/06/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Googlana Michele Castellana (@Googlana) reported

    @Hyperoptic #outage in Canary Wharf since this early morning. Any update on when it will be fixed? I am #WFH and I have #nointernet

  • rachelous Rachel Clarkson (@rachelous) reported

    @HyperopticCS @Hyperoptic @HyperopticCEO Terrible service from completely disinterested, impotent staff. A completely broken business model. Please contact me to fix my 2-week zero internet issue immediately. Absolute joke. #amateur #hyperoptic

  • joelrmaher Joel Maher (@joelrmaher) reported

    @Hyperoptic …Phoned in on Friday to ask what was going on and when the network will be activated. Told they didn’t know but it should be soon and I’ll get a call back today to confirm details of activation and my plan. No call back. Arrived home today after weekend away. No internet still..

  • KateMacquillan Kate MacQuillan (@KateMacquillan) reported

    @hyperoptic #outage in Canary Wharf, any updates on when it will be restored? Thanks

  • ingotism69 LG (@ingotism69) reported

    @HyperopticCS …counts down to 1…only to go back to 15 again. E-mail…automatic response with commitment to reply by close of next business day. What kind of customer service is this.#Hyperoptic @HyperopticCS

  • QuestAndy SoloQuestAndy (@QuestAndy) reported

    @Velocicrap @HyperopticCS Been an outage in my building for over 4 hours now. Called for an update and the engineer hasn't even arrived yet!!! @Hyperoptic

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @jusaskem @Hyperoptic We are sorry for the inconvenience Kevin, our network engineers are working around the clock to get the service restored. Please check your DMs, as we have responded with more details on this outage. Feel free to reply if there is anything else we could assist with.

  • ristyrestia risty restia (@ristyrestia) reported

    @Hyperoptic my internet connection has been in trouble since 3pm today. I have called and reported the issue. Please fix it asap! 32/15 Peffer Bank, Edinburgh.

  • D3dp0ny1 D3@dp0ny 🇺🇦 (@D3dp0ny1) reported

    @Hyperoptic @HyperopticCS no service for four weeks now. No updates wtf is going on? Sort it out ¡!!!!!!!!!!!!!!!

  • FinancialBear 🕷Financial Bear 🇪🇺🇨🇦🇬🇧🇨🇭 (@FinancialBear) reported

    @virginmedia @JamesTurner37 Virgin what the hell “ as soon as possible” even mean. You service is rubbish, your customer service is awful and designed to make ppl scream snd leave. I do not believe you are sorry at all. James try @Hyperoptic they MAY be in your area