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Hyperoptic

Hyperoptic outages and service status in Billingham, England

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  • Hyperoptic generated 0 outage signals in the last 24 hours around Billingham, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • niccimc
    Nicci | This Charged Life (@niccimc) reported

    @Hyperoptic DOWN ONCE AGAIN! Worst internet provider going, time to leave & have a decent reliable service elsewhere!

  • NRManc
    Neil (@NRManc) reported

    Hi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints

  • GregorMasterton
    Gregor_Masterton (@GregorMasterton) reported

    Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles

  • ChadWestTweets
    Chad West (@ChadWestTweets) reported

    Just had @Hyperoptic installed last week. It randomly stopped working, apparently due to bad wiring The next engineer available is in six days Dog **** company, avoid

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    @liam_richards @Hyperoptic Hahahah. Okay my customer service rep must’ve decided to give me the ultimate worst case scenario. Have a good week!

  • asreds
    Andrew Schauerman (@asreds) reported

    @lucianochirico @Hyperoptic @Hyperoptic this is outrageous, pull your finger out and fix the problem before you loose all your ADA Gardens customers.

  • hartwright_tom
    Tom Hartwright (@hartwright_tom) reported

    @Hyperoptic Technical support is not available via online chat. Have to call for support, and this is supposedly a telecoms company!? What a joke. 40 mins wait on hold only to be told that they need to dispatch an engineer and the next available slot is Friday afternoon (3 days time) Awful

  • Stepalex
    Stepalex (@Stepalex) reported

    @theashrb It only shows how your Hyperoptic pricing sucks, as I have had 3Gb/s from Community Fiber for over a year for £41

  • witless_duck
    AKP (@witless_duck) reported

    @Hyperoptic how come your service quality standards have stooped so low? Paying 40GBP+ per month and yet the network outage has left me with no internet for the past 3 days. Cannot attend meetings, cannot do anything. Tech support requires waiting for 30 minutes.

  • carolinemck2
    Caroline McKernan (@carolinemck2) reported

    @Hyperoptic broadband has been down for almost 24 hours in Chester - what’s going on??