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Hyperoptic

Hyperoptic outages and service status in Billingham, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Billingham, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • NotSteveMusic
    NotSteve (@NotSteveMusic) reported

    @Hyperoptic easily the most shoddy internet provider in the UK. Random outages and when you try and contact them they just literally switch off their customer support. Can’t call them. Can’t live chat them. Can’t do anything.

  • daisdaisbaby
    Daidai (@daisdaisbaby) reported

    @Hyperoptic My service has not activated for a week due to your technical issue. How long should I wait?

  • pratapsingh71
    pratap singh (@pratapsingh71) reported

    @Hyperoptic 30–45 mins on hold without connecting, emails ignored, tickets never closed. Customer service is non-existent. Yet auto-billing works flawlessly—even after disconnection. How do you justify running a business like this? Your business need some human in loop to survive

  • Envel18
    Envel (@Envel18) reported

    @Hyperoptic Reported a broadband fault on Friday. 500 Mbps package, but only 17–70 Mbps download while upload remains around 500 Mbps. Ticket open, no update from Technical Support, and unable to reach support by phone. Please DM me.

  • MrWayneyB
    Wayne (@MrWayneyB) reported

    Anyone having issues with Hyperoptic Internet?

  • Mr_E_O_
    CyberPips_EO🥷 (@Mr_E_O_) reported

    @Hyperoptic any issues with your network today? Not had Internet around the DA17 area

  • charlienoller_
    narlie choller (@charlienoller_) reported

    @Hyperoptic any danger of you providing updates on when the service is up and running again. WiFi has been down almost a day, for the second time this month

  • Miss_cliffy_28
    Cliffy (@Miss_cliffy_28) reported

    @Hyperoptic I and others in my estate have lost service but the service checker on your website disagrees. None of your phone numbers work and the chat bot won’t deal with technical issues - please can you help??

  • NRManc
    Neil (@NRManc) reported

    Hi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints

  • SonicTheHaggis
    SonicTheHaggis (@SonicTheHaggis) reported

    @Hyperoptic day 4 of no internet… WTF???