Hyperoptic outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  van woosen (@woosen7717) reported 4 minutes ago

  @Hyperoptic @Hyperoptic My internet keeps randomly dropping out, multiple times in a single month, and each outage lasts days. On top of that, calling support often means waiting 30–40 minutes just to be told it can’t be fixed. This level of instability is really annoying

• 
  M. (@mariucha77) reported 5 minutes ago

  @lulu_veganx @donedgley1 @Hyperoptic No news received since yesterday morning. Still no service.

• 
  karen thompson (@karenthompson52) reported 6 minutes ago

  @Hyperoptic Disgusting service from Hyperoptic. Had it installed yesterday and zero internet. Loss of service light flashing red. Can’t use my lighting, heating or front door intercom. Hanging on to call for 30 mins still not through. No response to my emails.

• 
  cache crab (@cachecrab) reported 8 minutes ago

  my internets been down for what feels like hours @Hyperoptic why

• 
  Saika (@Saiccc2) reported 8 minutes ago

  @Hyperoptic Your internet are got really bad since Nov in some parts of London, like from 500mbps+ to 2mbps. Should you have a chance to investigate the infrastructure?

• 
  πι (@TheThreepoint14) reported 10 minutes ago

  @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

• 
  James Nicholls (@jamesjnicholls) reported 11 minutes ago

  Nearly at 8 hours of outage now. Shocking @Hyperoptic

• 
  Griffey (@Griffeyfc) reported 13 minutes ago

  What has happened to hyperoptic? Issues after issues as of late

• 
  Iain Miller (@millimeep) reported 18 minutes ago

  @Hyperoptic internet has been down in Pimlico since yesterday evening, the last update was that an engineer was attending at 12:05 nearly 4 hours ago. What's happening?

• 
  ZombieRodeo! (@ZombieRodeo) reported 20 minutes ago

  @Hyperoptic Any news on the internet outage at Brighton Marina… You said an engineer is on his way and will be in the area at 10:30am to fix it, it’s now 2pm and nothing, I haven’t seen a single engineer anywhere!