Hyperoptic

Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billingham, Stockton-on-Tees, England 02/09/2026 06:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Alex_K_Charm Alex K Charm (@Alex_K_Charm) reported

    @Hyperoptic your wifi sucks ! There is nothing fibre or hyper in your wifi! Takes ages to load a social media page or profile! It’s been weeks. Disgusting and lier company! What’s the point? Terrible service! Waste of time and money! Bastards !!!!!!

  • nimarielau Malou_Moo (@nimarielau) reported

    @Hyperoptic @HyperopticCS another outage in se1 since last night. Today I must WFH, when is this issue going to be solved?

  • JCVG30 Jade (@JCVG30) reported

    @Hyperoptic your service has been down since last night in the southeast region. And there’s still no service. When are you fixing this?

  • gxwesq Gary Watson (@gxwesq) reported

    Deeply regret switching to @Hyperoptic broadband. Just had to upgrade my package to get a decent signal and instead @Hyperoptic have managed to disconnect me completely and can’t to attempt to fix it because their tech staff don’t work on the weekend . Its 24/7 promise is a lie

  • cIoudsR6 Owen (@cIoudsR6) reported

    @RalphyyR6 @Hyperoptic sky and bt have to be the worst providers ever

  • DianaNTaylor Diana Taylor (@DianaNTaylor) reported

    @Hyperoptic can’t check your website, unable to login from my phone? SE1 5JU any news on when service will be restored please?

  • user19860331 user19860331 (@user19860331) reported

    @Hyperoptic Have you really got rid of your chat support and now it's phone / email only? That is gonna be painful

  • atwitty2 atwitty 🇺🇸 🇺🇦 (@atwitty2) reported

    @PB79377877 @COdendahl @DmytroKuleba Not sure why you are being rude, I am quite hyperoptic thank you. No one said not a World problem. I think "more of" was the term used. Putin is a problem for something like: Ukraine>Poland>Europe>USA>Australia>Japan. China, NK, Iran---not so much. At least not yet, esp China.

  • DongDominator2 senior draincel (in Bristol btw) (@DongDominator2) reported

    fix it @Hyperoptic

  • robyn_tupper Phoenix Warrior 💙 (@robyn_tupper) reported

    DO NOT USE @Hyperoptic WORST COMPANY AND SO UNHELPFUL