Hyperoptic

Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billingham, Stockton-on-Tees, England 01/10/2026 03:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • cyberharibu Harry McLaren (@cyberharibu) reported

    @Hyperoptic "Speed, customer service and that goddamn speed!". FTTB FTW!

  • Reallegacy11 Real_legacy (@Reallegacy11) reported

    @Hyperoptic I been with lots of companys and thay let me down and when I switched to u guys I never had no problems with it and I never had no lag in games or connection issues #10YearsOfHyperoptic

  • dagliene7 andrea bonfiglioli (@dagliene7) reported

    @Hyperoptic best service from an ISP out there

  • cbrowndev Charlie Brown (@cbrowndev) reported

    @Hyperoptic I switched to @Hyperoptic because they have the best customer service, offer ludicrously fast speeds and are incredibly reliable #10YearsOfHyperoptic

  • MrRawrr_ Rawr (@MrRawrr_) reported

    @Hyperoptic #10YearsOfHyperoptic A+ Customer support A+ Product. Coming up to a 2 year customer, best internet around for price to pay!

  • willmorgan Will Morgan (@willmorgan) reported

    @Hyperoptic Your service has been down for around 3 hours, could you provide an ETA as to the fix? Website information scarce.

  • MewzahTV Mewzah (@MewzahTV) reported

    @KeviSkillz Im in Manchester and @Hyperoptic have been nothing but awful sadly, endless packetloss & download speed never hits the 500s nevermind the 800s on a 1GB package :(

  • per_hansen Per Hansen (@per_hansen) reported

    @Hyperoptic I'm with these guys and it's been really good so far. They know how to run an IP network, downtime has been minimal (usually only their transparent caches) and performance is great. Upgrades have been easy and I have never had to contact them about a fault.

  • _Jhinxx PeepoEditor (@_Jhinxx) reported

    @LichVtuber Bruh i'm also on Virgin and it SUCKS!!! Time to swap to Hyperoptic 😎

  • cohen_nick Nick Cohen (@cohen_nick) reported

    @Hyperoptic I chose @hyperoptic for fast reliable home broadband speeds and amazing customer service. Have not been disappointed!