Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Billingham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Pete Smi
(@EyUpPete) reported
@HyperopticCS @Hyperoptic This is what I don't understand. I pay for 1gb speed but the WiFi doesn't reach 20ft to my bedroom, so I'm expected to pay more to get full coverage in a 2 bed flat? I've never had this issue with other ISP's, your router is awful.
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Tim Armstrong
(@omatachyru) reported
These things do happen, and @Hyperoptic support are great, so I'm sure it'll get fixed quickly enough.
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Coz ☭
(@c0mmiemilf) reported
@Hyperoptic my internet is down
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HyperopticCS
(@HyperopticCS) reported
@AM_UK19BONG @Hyperoptic Hello Abhijit. As explained in the other tweet, it is a part of our T&C that you agreed with previously. We are sorry, but unfortunately, we are unable to assist with this particular issue.
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Mik Scarlet
(@MikScarlet) reported
@Matthew_Wright Camden eh? Middle of our capital city but mobile signal that won't go through walls & internet through wires. We've just had @Hyperoptic put in & very impressed. 500gps & no drop outs. It's like a new world. Still have to hang out the window to get 5g phone reception 😜
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Pete Smi
(@EyUpPete) reported
@Hyperoptic Whatever happened to the last thing announced? The better household coverage, I live in a flat and still can't get a strong enough signal in my bedroom to stream anything.
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Alpha
(@Zalamandrr) reported
@StevenNT G Network Tried my hardest with Hyperoptic but for some reason they seem to have some issues causing delays in my area. I got multiple emails assuring me that they're on the way still but every time I asked I was told they couldn't give a definite date 🫤
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🇰🇪
(@MrLewisVuitton) reported
@subtlerose_xo @virginmedia Hyperoptic isn’t in my area yet. Switching as soon as I can. Virgin upgraded me from 100mb to 350mb for “free” after complaining but I never get these speeds
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Shiv
(@_TheShiv_) reported
Oh. Got hyperoptic in as well. Okay so I won’t be living here all the time within probably a few months but holy **** it’s fast. Including upload. And that’s on WiFi. And it’s half the price of virgin media. 180 upload, i don’t even stream and I nearly cried lol
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paulusthewoodgnome 🇺🇦💙
(@woodgnomology) reported
@OliverBoaler @Hyperoptic @WhichUK Neighbour had his installation 2 weeks ago. Still unactivated. Had mine today after calling customer service on Monday for assurance the network would be working by today. They said definitely. It isn't. My ISP cancelled, I now have no internet. Your experience is not reassuring.