Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Billingham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (13%)
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Wi-fi (11%)
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E-mail (2%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Danielle
(@F1Danii) reported
@HyperopticCS @Hmodh1B There’s lots of requests because they are unable to provide a service. 15 days of no internet this month, Hyperoptic can honestly go to hell.
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Najeeb Hamid
(@najeeb_hamid7) reported
@Hyperoptic you have left our flat (and the whole building) in E1W with no WiFi since July, had the nerve to still charge us for WiFi then refused to issue a refund. Appalling company and treatment, never get your WiFi for them unless you can avoid it
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Martin Swanson
(@Swandermann) reported
@Hyperoptic Just wanted to share the appalling wi-fi service I’m experiencing as a home worker and the even worse Customer Service…11 days to respond. Thank you also for the reminder that I can terminate my contract with you.
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Jaymie Thomas 🇺🇦
(@jaymiethomas) reported
@philipbrown @virginmedia With an open choice, I’d go with @Hyperoptic but they seem mainly concentrated around apartment blocks and high-density areas. Biggest outage with VM over 5 years was maybe a couple of hours, and only a few times. Can’t fault the speed, just the online options for a/c mgmt.
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Real_Fanny_Urquhart
(@FannyUrquhart) reported
@andyAVAVsystems We have hyperoptic Their (Polish?) crews put a lot of purple conduit about first and then came back round hooking it up To be fair - and I am a misery - they weren’t that bad. There aren’t that many cabinets. Some pods put on poles
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Danielle
(@F1Danii) reported
@UKPolicyPro @Hyperoptic They don’t give a **** about the impact they have on peoples lives. I went 11 days with no internet and it went down again 2 days after being fixed. On day 2 now, hardly any data left on my phone contact and it’s the same lines each time.
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Danielle
(@F1Danii) reported
@MiniNeedsSleep @Hyperoptic Given I haven't had Wi-Fi for 11 days this month, no surprise their own staff don't want to rely on the service. AVOID at all costs.
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Danielle
(@F1Danii) reported
@R_N_Lee They couldn’t care less, they have no way of actually speaking with the network team/service team who fix the issues and peddle the same lines. This is day 14 of no Wi-Fi for me this month. Hyperoptic are money grabbing cowboys
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TheRealSlimJadey
(@TRealSlimJadey) reported
Another week, another week of issues. Still not fixed my service, still being completely useless telling me they have fixed it when they haven't. Still no compensation for not being able to work due to their service issues @Hyperoptic @HyperopticCS
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Sir Digby Chicken Ceasar
(@jcceltic) reported
@TRealSlimJadey @HyperopticCS They now refuse to proceed to resolve UNLESS I test the speed using a laptop ( which I don’t have ) that is connected via Ethernet to their router 👀👀👀. Running out of patience now Hyperoptic, it’s YOUR problem not mine, now any chance I can get the service I pay for ie, 500Mb