Hyperoptic

Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billingham, Stockton-on-Tees, England 01/13/2026 12:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • TheMexicanMoose Moose but cold⚜️ // ✊🏽✊🏾✊🏿 (@TheMexicanMoose) reported

    Okay so I was still confused as to why my internet literally just cut out halfway through stream so I've done a speedtest and I'm only getting a little over half my upload and download... @Hyperoptic @HyperopticCS HALP

  • nina_caplin Nina Caplin (@nina_caplin) reported

    @Hyperoptic You say rock solid, but my broadband has been down for over 14 hours now … your website says engineers are investigating but it’s getting a bit painful now

  • KLMatsalleh Andrew Moore (@KLMatsalleh) reported

    @virginmedia your are down in DA8 - now beginning 3rd year working at home - only been here for 6 months & more downtime than ever compared to @Hyperoptic - not helping me@when I have an afternoon of calls! 😡

  • eyousri Eslam Yousri (@eyousri) reported

    @HyperopticCS I am wondering. How come a big company like hyperoptic can not fix the issue till now. 100 subscribers does not have internet for almost 10 days and support and customer care is informing that there is no estimated time to get issue fixed !!!!!!!

  • DavidLloydRADIO 📻 David Lloyd (@DavidLloydRADIO) reported

    @CryptoTolly Yes. Us! It works - but barely a signal. Hyperoptic phone not working. Presume a power failure affecting their end and thus our services

  • jpotticary John Potticary (@jpotticary) reported

    @Hyperoptic dropouts and slow speeds all day and evening. I’ve read your updates relating to issues so glad it’s not just me but how long for the fix? Best guess even…

  • themanutdmaniac Soumya Dasgupta (@themanutdmaniac) reported

    What’s wrong with @Hyperoptic @HyperopticCS ? Continuous drops through the day and now total outage !

  • Tom_Wuh Tom Wuhsterio ⚒ (@Tom_Wuh) reported

    @Rasta4292 @Hyperoptic I’m we have the same problem and my flatmate starts working from home tomorrow! The line to call them is dead!

  • Jakecfm Jake (@Jakecfm) reported

    @Hyperoptic damn, we running a nostalgia night or something? Haven’t dipped below 5mbps since the dark days of AOL

  • eyousri Eslam Yousri (@eyousri) reported

    @HyperopticCS I am wondering. How come a big company like hyperoptic can not fix the issue till now. 100 subscribers does not have internet for almost 10 days and support and customer care is informing that there is no estimated time to get issue fixed !!!!!!!@Hyperoptic @HyperopticCS