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Hyperoptic

Hyperoptic outages and service status in Billingham, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Billingham, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    @liam_richards @Hyperoptic Hahahah. Okay my customer service rep must’ve decided to give me the ultimate worst case scenario. Have a good week!

  • Farah54894793
    farah (@Farah54894793) reported

    @Hyperoptic awful service, got the installation 2 days ago and still no internet they don’t have no answer and expect us to wait without internet they take hours to pick up regret joining them

  • _JoshBillings
    Josh Billings (@_JoshBillings) reported

    @Hyperoptic why is your website / account section completely down? Chat support also completely down. No way to contact anyone. I have never been less impressed with a company I’ve signed up with. Huge sales team to get you in and then absolutely shocking once you sign up

  • nenamewilldo
    John Younghusband (@nenamewilldo) reported

    @Hyperoptic CS12010207 you don't answer the phone and your robot doesn't speak or understand English, I have sent an email to support however I don't want a telecoms supplier that takes 48 hours to respond cancel the install booking for Friday 1st May

  • BellaFelize
    BelLa (@BellaFelize) reported

    @EKOcasts @Hyperoptic you think that’s bad try the Netherlands, we had a cable problem and it took them 3 months to fix it no compensation whatsoever… Still incredibly annoying and they should do better as a company.

  • mariucha77
    M. (@mariucha77) reported

    @donedgley1 @lulu_veganx @Hyperoptic The only thing they acknowledge is a bad review in Trustpilot, we get ignored everywhere else

  • RafaSidwolf
    Siddhant patni (@RafaSidwolf) reported

    @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

  • TheEternalJay
    EternalJay (@TheEternalJay) reported

    @TomPickering @EKOcasts @Hyperoptic Virgin Media died on me less than an hour before a broadcast...twice. Forced me to move my entire setup to a different house just so I didn't flake on my commitments. Switched to a different provider immediately after the 2nd incident. Never looked back since.

  • EKOcasts
    EKO (@EKOcasts) reported

    Come home yesterday from a lovely holiday to find a @Hyperoptic Internet outage that's gonna last an estimated 3 (or more) total days, and no compensation for the outage till Monday cause the weekend isn't "business days" Crazy lack of consumer protection in the UK

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    @mariucha77 @Hyperoptic @donedgley1 Day 2 of no service. It’s like Groundhog Day!