Hyperoptic outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rick Sanchez (@RickSanchezDJ) reported 2 minutes ago

  @theashrb Hyperoptic is actually a good network (used to work for them). Starlink makes sense if you live in the sticks

• 
  One.piece.fun (@Onepiece16601) reported 4 minutes ago

  @Hyperoptic my internet down from yesterday 12 November 2025. Any idea when it will be back up? Status search on your website doesn't seem to work 💔😡

• 
  Maks (@Makssss_O) reported 5 minutes ago

  Waited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.

• 
  ᴄᴍ. (@charliemensah) reported 5 minutes ago

  I might have to cancel this @Hyperoptic account.

• 
  Paul Thompson (@tommo_68) reported 8 minutes ago

  @Hyperoptic Wouldn't recommend signing up with Hyperoptic. When the internet is down, usually weekends their attitude is tough luck, we'll fix it during the working week. Had issues with this several times, so they cannot be bothered with customers Internet. Cannot work from home with them

• 
  arsenal (@JulieAt02335370) reported 8 minutes ago

  @PeterStefanovi2 @GMB So did the disabled. You didn't help them. Hyperoptic.

• 
  Simon (@NibblyPig) reported 11 minutes ago

  @theashrb Hyperoptic is severely limited to specific blocks of flats in urban areas and isn't available elsewhere. **** comparison.

• 
  cache crab (@cachecrab) reported 12 minutes ago

  my internets been down for what feels like hours @Hyperoptic why

• 
  Sean Geraghty (@cedarmaster) reported 17 minutes ago

  @Hyperoptic I have had no service for 3 days and am currently without internet. I now have to wait another week for an engineer visit. Not good enough.

• 
  Sprout (@temitopeandres) reported 18 minutes ago

  @theashrb £27pm for Hyperoptic. I have issues with their internet speed though.