Hyperoptic

Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billingham, Stockton-on-Tees, England 12/28/2025 22:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • philhawitt philip hawitt (@philhawitt) reported

    @Hyperoptic My broadband is down, I’ve done the usual unplug the router for 1 minute thing, my router signal is showing as full but still no broadband. Please can you shed some light on the situation?? I’m based in HP3 area

  • SamPiper415 Sam Piper (@SamPiper415) reported

    @Tom_Wuh @Rasta4292 @Hyperoptic Having the same issue. Phone line also down for me.

  • UltraInstinctXX Saiyajin God (@UltraInstinctXX) reported

    @HyperopticCS what’s with the constant drop out tonight? Now the internet isn’t working at all. Trying to do some work! #hyperoptic #down #outage

  • Miss__LL L (@Miss__LL) reported

    @Hyperoptic Exactly. My hyperoptic broadband has become substandard since 04/01/22. 58.75 mbps download and 139mbps upload vs the 500mbps paid for and previous. Location N1. Causing me hassle. Please help.

  • mshairani Mustafa Shairani (@mshairani) reported

    @HyperopticCS All my neighbours in Wantage who use Hyperoptic have lost internet, is tht related to your power outage issue & if so I would imagine an ISP ensuring redundancy for power supplies

  • Sam_PdB ThePdB (@Sam_PdB) reported

    @Hyperoptic any ETA on service being restored? Internet has been down for an hour now

  • nina_caplin Nina Caplin (@nina_caplin) reported

    @Hyperoptic You say rock solid, but my broadband has been down for over 14 hours now … your website says engineers are investigating but it’s getting a bit painful now

  • Chris2Petts ChrisPetts (@Chris2Petts) reported

    @Hyperoptic Just been told by I have a fault in a cable and you can fix it in 7 days. Doesn’t sound reliable and hyperfast to me. Meanwhile we can’t do our job for the next week but am expected to pay you £50 a month!

  • complaint_ms Ms Complaint (@complaint_ms) reported

    @Hyperoptic No Internet AGAIN today. Yesterday the service was intermittent and no right in the middle of the working day the service has stopped 🙄

  • DavidLloydRADIO 📻 David Lloyd (@DavidLloydRADIO) reported

    @CryptoTolly Yes. Us! It works - but barely a signal. Hyperoptic phone not working. Presume a power failure affecting their end and thus our services