Hyperoptic

Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billingham, Stockton-on-Tees, England 03/11/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • TomSamBee Thomas Braithwaite (@TomSamBee) reported

    @RichardNeil13 @jnightda1 @AskPS_UK I've used their Live Chat and they said it was a global PSN issue but I doubt it tbh. Everyone I've spoken to on here says it's Hyperoptic so it's surely them?

  • LAMBDENA Jing Jang Jane🏴󠁧󠁢󠁳󠁣󠁴󠁿🇬🇧 Anti UnGreen/SNP (@LAMBDENA) reported

    @Hyperoptic Well, things are bad in Elsie Land when even the faithful Glenn Campbell is putting her on the spot.

  • BgBlue92 BG (@BgBlue92) reported

    @Hyperoptic day 6 with no broadband at home: Hyperopic are probably the worse internet provider going never go with the new kids on the block because they haven’t got a clue

  • BibeyNathan Nathan Bibey (@BibeyNathan) reported

    @Hyperoptic @HyperopticCS doing a great job!!! 17 days now and you still have not assigned me the static ip that I have purchased. Apparently it only takes 24 hours??? Looks like it’s now time to cancel and join @BTGroup

  • AndyC843 AndyC84 (@AndyC843) reported

    @Zero_RVL @MarcBurrage @nintendolife Non gamers presumably… Just checked the link and it’s to HyperOptic, which is a broadband company I’ve never heard of. I think it’s a bit dodgy that Nintendo Life have published the article based on the above…Paid promo, without them saying so perhaps?

  • MattBoy93903960 Matt Boyer (@MattBoy93903960) reported

    @Hyperoptic I requested a call back 2 hours ago and still radio silence. Awful customer service. Can someone contact me ASAP

  • ben_mackrell Ben Mackrell (@ben_mackrell) reported

    @Hyperoptic any chance I can get some internet please guys? Customer service would be appreciated.

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    @judgedvirus I've only been able to use Virgin since we moved in here in 2012 I'm out of contract with Virgin and they're currently asking £46 a month for Broadband Hyperoptic is faster and cheaper and i hope the service is better than the outages with Virgin Virgin pissed me off!!

  • DJGaryBaldy DJGaryBaldy (@DJGaryBaldy) reported

    @judgedvirus Hyperoptic they've just installed their service in the block. 3 months Free then £35 a month 24 month contract I'm led to believe by customers of theirs that they're OK

  • tomehoban Tommy Hoban (@tomehoban) reported

    @Hyperoptic how do i contact you with regards to broadband service?