Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Wi-fi (15%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Christopher Matthews
(@christopherical) reported
@Hyperoptic I've been a loyal customer since November 2018, but today I cancelled my broadband. Why? Because the 24-month rate you offered me is 56% more than what you offer new customers. And because you didn't even attempt to convince me to stay – just "ok, bye".
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Neil
(@neilforbessoul) reported
@Hyperoptic Is there an outage in East London as sudden drop out and now can't connect ?
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Laura
(@laura_h_87) reported
@Hyperoptic So had three engineers out yesterday all of them could not fix the problem and told me it was a technical problem which had now been wiped and rebooted and that my internet would work in 24hours - GUESS WHAT STILL NOT WORKING!!
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rajeev joshi
(@drooga) reported
@x_zaich damn. just ended a 20 plus year relationship with virgin and switched over to hyperoptic .. v pleased so far. for what you get, virgin media is ridiculously overpriced/underwhelming. i think if you can persuade a few people around you to get hyperoptic, they’ll come to you.
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Ethan Adams
(@EthanAdams97) reported
@Hyperoptic no internet in tn38 area. Hasn’t been since this morning and received no sms update since 11am?? When will it be fixed and what even is the issue??
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jordan mcginley
(@jmcginley11) reported
@Hyperoptic horrendous wait 45 mins for an answer to talk about my contract due to it being £41 a month for renewal but £21 new customers. Spoke for 30 secs and call over lost customer.
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Emanuele Requelme
(@_manurequelme) reported
What is going on with @Hyperoptic on NW2? They scheduled maintenance on August 13th. The internet went down for a few hours. At 6 AM, the internet came back on, but it was terrible, dropping all the time. Then, at 6 PM, we lost the signal, and they haven't fixed it yet.
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👀
(@StefanFerrol) reported
Anyone else having issues with Hyperoptic Broadband today?
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Laura
(@laura_h_87) reported
@Hyperoptic PLEASE DO NOT TRUST THIS COMPANY! I had them come to install internet yesterday! Everything appears to be set up correctly yet I have no internet! Three hours and several technical engineers later no one can find what the problem is! No one has contacted me to fix it! Cowboy firm
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I’M CHANEL N1
(@rogeriomcruzz) reported
@Hyperoptic been waiting for 50 min when im position 1.. can I get some help pls