Hyperoptic

Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billingham, Stockton-on-Tees, England 02/11/2026 08:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Ballsy___ Ballsy (@Ballsy___) reported

    Day 47 trying to get @Hyperoptic service. Engineers have fixed everything, all the relevant lights are lit up and told I can activate. Ring to activate, get told there is a company wide issue and I can’t be activated yet. The stress and daily time I waste on this is draining.

  • bella_caridade Bella Caridade-Ferreira (@bella_caridade) reported

    @RCBrownPO @bt_uk @WeAreOpenreach Unfortunately, Hyperoptic is 100x worse. BT is the best of a bad bunch.

  • JediLunchBox JediLuchBox (@JediLunchBox) reported

    @Ballsy___ @Hyperoptic And don’t forget to press them for a credit for loss of service.

  • GwenEvaBearLuvs Gwenny Eva—because men and boys need equality too. (@GwenEvaBearLuvs) reported

    @Hyperoptic Hm, funnily enough, I bet you-know-who don't have a problem with *this*...

  • Dan25932780 Dan Brack (@Dan25932780) reported

    @Hyperoptic We're in 2022 and you're still charging early termination fees when I've been a customer for over 4 years and would have taken my service with me if you provided it at my new house. What a joke. Haven't been dissatisfied with #hyperoptic until now, don't recommend now

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @Angela82590371 @Hyperoptic Hi Angel! While we are very reluctant to issue any fees and we send out warnings before issuing any, once applied, certain fees indeed cannot be waived.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @KFatima27 @Hyperoptic Hello! We're so sorry about the loss of service. We've located the issue and we're currently working on it. The issue turned out to be more complicated than first anticipated and the fiber issue that was found is currently being sorted. Hope to have you online soon!

  • CODMASTER_JIMO #Jimomc Jimo🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@CODMASTER_JIMO) reported

    @LikesItSpooky @Hyperoptic @EE 800ms yikes wtf are they using dial up or somethin

  • PujaManna Puja Manna (@PujaManna) reported

    @Hyperoptic Almost like everyday internet connectivity is slow or it's not working.. When we call customer care no one response.. No response to mail.. Can you please help to resolve the internet issue..

  • jmtucu 🎩🧉🥸 (@jmtucu) reported

    @charlicbread_ I'm having the same issue with OFNL, we just moved to a building with this ****** provider. I miss Hyperoptic already. Did you find a good provider within OFNL?