Hyperoptic outages and service status in Billingham, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Billingham, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Seb (@SebbySebbo) reported@Hyperoptic #appalling #unprofessional 2 weeks now i sent a complaint about my contract im paying for 150mb and get a 1/3 of that, i have been told the technical support team will contact me and nothing, i hehe sent another 3 emails but still ignored…
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Mik Scarlet (@MikScarlet) reported@Matthew_Wright Camden eh? Middle of our capital city but mobile signal that won't go through walls & internet through wires. We've just had @Hyperoptic put in & very impressed. 500gps & no drop outs. It's like a new world. Still have to hang out the window to get 5g phone reception 😜
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Cynthia (@Me__Cynthia) reported@HyperopticCS @Hyperoptic Oh no ha ha. I just had an email stating about some works to be carried between 20.00 and 6.00 for 4 days. So was just laughing how people are supposed to spend their evening if the internet goes down :)
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Raza (@SkibbleDazz) reported.@Hyperoptic @HyperopticCS I’m sorry this is unacceptable every other night my internet connection is lost. You’re charging a premium but your quality of service seems to be declining.
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Holly (@hollywestonx) reported@HyperopticCS @Hyperoptic I've have had no Internet for the past few hours now and can't get through to anyone on the phone can someone help please?
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Rashu Khanna (@rashukhanna_i) reportedUpdate from @Hyperoptic on DM - network and systems team are working to fix the issue since Monday 23rd may and there is no ETA. They unable able to commit to any timeline for activation.
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Steven Jones (@StevenNT) reported@Zalamandrr al nice, shame that Hyperoptic didn't arrive give an ETA but I think any Altnet is good these especially if you get 900 up and down too
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HyperopticCS (@HyperopticCS) reported@AM_UK19BONG @Hyperoptic We do understand your point of view, however, in our T&C it's stated that we guarantee the service at the address where the account is opened. We can't guarantee our services on the other address in case you decide to move during the commitment period. :/
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Abhijit Majumdar (@AM_UK19BONG) reported from Hillingdon, England@Hyperoptic Hyperoptic policies are horrible for the customers. I have been withbthem for a year and looks like their only goal is making customers life misreable rather than improving service.
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Jessie (@jessie_angpx) reported@HyperopticCS hi, I’m with hyperoptic around the Stratford area in London. The internet has been down since 3pm. Any idea what’s the issue?