Hyperoptic outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ZombieRodeo! (@ZombieRodeo) reported 3 minutes ago

  @Hyperoptic Any news on the internet outage at Brighton Marina… You said an engineer is on his way and will be in the area at 10:30am to fix it, it’s now 2pm and nothing, I haven’t seen a single engineer anywhere!

• 
  Gunjan Arora (@gunjanarora001) reported 5 minutes ago

  @Hyperoptic - broadband down for over 30 minutes and your customer care unreachable. Downdetector also showing multiple reports, is there an known outage?

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 9 minutes ago

  @mariucha77 @donedgley1 @Hyperoptic Noooooo. I did just get a text saying there was another outage but mine seems to be holding for now.

• 
  justin (@jamsmcp) reported 11 minutes ago

  @Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience 🤧😠😤

• 
  Marcelo Hidalgo (@mhmnat1) reported 13 minutes ago

  @Hyperoptic what’s going on with your service? You said maintenance this morning from 9am to 1pm (4hours) it’s 3:17 and still no service! Last time you made a “maintenance” I lost my service for 4 days!! 😡😡😡😡

• 
  Neil (@NRManc) reported 13 minutes ago

  Hi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints

• 
  Mattia Righetti (@matttrighetti) reported 17 minutes ago

  @Hyperoptic all good? Service has been down for hours now

• 
  M. (@mariucha77) reported 17 minutes ago

  @lulu_veganx @Hyperoptic @donedgley1 I’m having the same issue

• 
  Stu (@subzee_) reported 19 minutes ago

  Hyperoptic is down 👍

• 
  M. (@mariucha77) reported 20 minutes ago

  @Neverwasneveris @Hyperoptic 6 days without service in SE london