Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Billingham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (72%)
-
Wi-fi (15%)
-
Total Blackout (9%)
-
E-mail (2%)
-
TV (1%)
-
Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
💥😈💥
(@metaboy1212) reported
@Hyperoptic waited 2/3 weeks for installation only to find out that the cable leading to my flat its damaged and there is probably a problem in the DP Box! Couldn’t check that before ? Now we need to get another team out since these guys are a diff dept !! What a way to start !
-
Rob Baker
(@rbaker74) reported
@Hyperoptic I presumed you sending us a new router would improve our broadband. Instead, it's completely unreliable, regularly cuts out and is so, so, slow. Odd you also keep suggesting we upgrade. Coincidence? Think a switch is on the cards #lessthanhyperoptic #broadband
-
HyperopticCS
(@HyperopticCS) reported
@Janet4tlc @Hyperoptic @IslingtonBC We're truly sorry to hear about the ongoing issue, and we have made sure that we check all the details on this and get the team to respond to you with an update via email. Please check your inbox when you get the chance and DM us in case we can help with anything else.
-
MrJack
(@mrjack86_) reported
@Hyperoptic our internet has been down in SE1 since Friday. That’s 3 times in the last couple years where internet is not fixed for several days. I’ve now spent over £50 on 4G since Sunday and you’ve offered us £8 discount - I don’t want your money anyway, I want your internet!!
-
Adam Robert Herriott
(@AdamHerriott) reported
@Hyperoptic Hey, when were we likely to get service up and running in KT12. It's been down most of the week, and as someone who works from home I'm now running out of data on my mobile as I've had to hotspot for days
-
Day of Judgment
(@thebionicbarbie) reported
@decyph3r_OG @Hyperoptic Did they ever fix it?
-
Mrlaw
(@Uklawyer123) reported
@Hyperoptic Customers should be aware of the extortionate termination clauses esp when moving house and Hyperoptic doesn't provide the service in an area moving to..
-
Lee Williams
(@Leeroy436906) reported
@virginmedia 2 months waiting for Virgin to sort themselves out and get my internet installed. Finally gave up and cancelled today. Signed up for @Hyperoptic and within FIFTEEN MINUTES I have working internet. From the worst service I’ve ever received to possibly the best.
-
Carlos
(@eljefecarlito) reported
No one use @Plusnet, they told me it would take a month to fix my internet connection and that there was nothing they can do. Coincidentally, the day after I enabled @Hyperoptic, Plusnet engineers finally come and fix the issue. Scummy business practices
-
Robbers
(@Foxxy1229) reported
@Hyperoptic who would of thought the fastest internet provider can’t even keep a electric meter topped up, been down for over a day for the second time this week. Totally not acceptable!