Hyperoptic outages and service status in Billingham, England
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Full Outage Map
- Hyperoptic generated 0 outage signals in the last 24 hours around Billingham, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Billingham, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Don Edgley (@donedgley1) reported@lulu_veganx @mariucha77 @Hyperoptic Still broken late on Day 4. Seems hyperotic have 2 systems. The new system is fine and the old one has broken for everyone in a km radius. No meaningful updates being provided.
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BoabyBimmer (@BoabyBimmer) reported@Hyperoptic so internet down for hours - what’s the update??
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Seapeekay (@Seapeekay) reported@MrRoflWaffles its crazy how i would put them as one of the best, had it for 4 years and never had more than about an hour of down time :( Sorry its been so terrible for you man! @Hyperoptic sort it out
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Kate (@katefalkingham) reported@Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me 👍👍
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Neil (@NRManc) reportedHi @Hyperoptic I’ve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints
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Rob 🇺🇦 (@rsjhayes) reported@it_is_fareed and hyperoptic went down in my area after the first goal. shocking
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onlyatroller (@onlyatroller) reported@MrRoflWaffles Hyperoptic are actually evil. Only a few months ago they charged me £600 to cancel after I got fired from my very first job I had to move into the city for. I lost my flat and among other things left THOUSANDS in debt and had to move back to an unideal situation. I’m only 22 btw.
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shraban (@shrabs) reported@Hyperoptic Worst ever customer care, I have been trying to connect to customer care and in position 1 for last 1 hour but no one is picking up. When you are with them they are are and once you come out of the service, they won’t respond and keep you waiting.
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EternalJay (@TheEternalJay) reported@TomPickering @EKOcasts @Hyperoptic Virgin Media died on me less than an hour before a broadcast...twice. Forced me to move my entire setup to a different house just so I didn't flake on my commitments. Switched to a different provider immediately after the 2nd incident. Never looked back since.
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ells🦋 (@ells_afc) reported@AFCBUDDY85 @Hyperoptic Speeds are great I must say and the follow up customer service from management has been very good. But trying to raise the outages and get timeframes was near enough impossible. I went almost 2 days with no wifi. They’ve now given me basically 3 months for free.