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Hyperoptic

Hyperoptic outages and service status in Billingham, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Billingham, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MistaMxses
    MXSTAMXSES 🇺🇬 🇵🇹 (@MistaMxses) reported

    @S_Fleary1 Depends on which network covers your area Vodafone is decent Hyperoptic too

  • JordyOnside
    Jordan🇩🇲 (@JordyOnside) reported

    Just spoke to @Hyperoptic Apparently it’s their biggest outage and a major priority but they have no time frame 👍 also the staff said their service tracker is actually fake that’s why it constantly says no issues

  • joyjppercival
    Jean-Paul Percival (@joyjppercival) reported

    @Hyperoptic 16 hours no service, no updates no respond to chat and call. Most useless service provider ever.

  • MrWayneyB
    Wayne (@MrWayneyB) reported

    Anyone having issues with Hyperoptic Internet?

  • Luke_Heydenrych
    Luke Heydenrych (@Luke_Heydenrych) reported

    Now over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    Day 109008900 still no service @Hyperoptic @donedgley1 @mariucha77

  • nickyjanehill
    Nicky Hill (@nickyjanehill) reported

    Urrrgh got my new @Hyperoptic broadband installed not realising what a nightmare it would be to get all my smart devices connected. 4 hours with Amazon customer help and only one reconnected after very tricky technical instructions followed. Be warned if you have older devices!

  • Liverpool1207
    Liverpool1207 (@Liverpool1207) reported

    Another company that appears to have no concept of customer care. @Hyperoptic

  • replicants
    David Nicholls (@replicants) reported

    @Hyperoptic @ofcom your network is down (check Reddit), Your helpdesk phone disconnects after 1 ring. And yet your network status says no problems Do you hate your customers?

  • Tahmedur123
    Tahmedur Rahman (@Tahmedur123) reported

    @_Shareen267 Hyperoptic, consistently fast and strong speed constantly, even when there is lots of devices on at once, been with them for 2 years now not a single complaint.