Hyperoptic

Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billingham, Stockton-on-Tees, England 12/10/2024 18:25

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (4%)

    E-mail (4%)

  5. TV (%)

    TV (%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • samfoster99 Sam🌹 (@samfoster99) reported

    @HyperopticCS @mariusfanu This seems like an effort to mislead your customers. Not just the name, but in the text notifications which discourage customers from reporting. Why raise an incident when Hyperoptic has already promised in a text to fix it?

  • sarkisz Sarkis Zeronian (@sarkisz) reported

    @mrsteedUK @HackBlackburn And I’m yet to have an issue with Hyperoptic.

  • maxmednikov Max Mednikov (@maxmednikov) reported

    @HyperopticCS @Hyperoptic Have some weird feelings about customer service. Activation is stuck, no replies from support for a week. How long more I should wait?

  • ananthjk Ananth.J.K (@ananthjk) reported

    @HyperopticCEO Even with issue can an activation take this long? @HyperopticCS @Hyperoptic

  • alex_houlding Alex Houlding (@alex_houlding) reported

    @Hyperoptic Hi, I'm experiencing a service outage in the E8 postcode. Can you say when it'll be back?

  • nmrbutch Lord Vader (@nmrbutch) reported

    @HyperopticCS @greenovosch I'm in Birmingham (B5, EDGBASTON) and experiencing the same issues! No WiFi at all. How long until we have a fix Hyperoptic??

  • kel_mackinnon Kelly-Ann MacKinnon (@kel_mackinnon) reported

    @Mewzahh @HyperopticCS @Hyperoptic Wonder where you are, we are day 6 with zero internet what so ever!! No resolution in sight!!

  • Davidplummer30 David Plummer (@Davidplummer30) reported

    @Hyperoptic hi. When will you respond to my ticket re loss of service?

  • VR2AR Steve Dann (@VR2AR) reported

    @Hyperoptic internet down in East London for over 8 hours. This level of non-service is unacceptable.#FAIL

  • MichaelBridge_ Michael Bridge (@MichaelBridge_) reported

    @Hyperoptic Been told ONE WEEK to sort a line issue with my flat building & box. Plenty affected. A week is too long.