Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (73%)

2. 

   Total Blackout (15%)

3. 

   Wi-fi (10%)

4. 

   E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Breid O'Brien (@breidobrien) reported 6 minutes ago

  @Hyperoptic What’s happening in West London. No internet service since Friday. With wfh now the norm, I’m sure this is a critical incident for many - unimpressive service in terms of downtime management, no proactive customer communication.

• Eddie (@EddieMakesGames) reported 7 minutes ago

  Honestly, screw these companies advertising "superfast internet" when it's below 100Mbps. Superfast = 250Mbps MIN. I've had 60 down for a decade, at least. Places like @Hyperoptic and @CityFibre could be making huge wins right now if they could get rolled out quicker.

• Ayoub Nassiri (@ayoubn07) reported 7 minutes ago

  @HyperopticCS There we go again! A service outage affecting the SW6 area. Can Hyperoptic please explain why there’s a service outage this time? When can residents from the area also expect to get the connection back up and running?

• gameradam (@GamerAdamMixer) reported 8 minutes ago

  its nice to be able to help the @Hyperoptic engineers install there service and also to be able to refer people to joining them and here all good things back about there service keep up the good work

• Nuclear Summer (@lizardUnicorn) reported 14 minutes ago from London, England

  @Hyperoptic filled in a form online, but never submitted it because I wanted to check if I can get out of my current contract with BT. Now I'm getting bombarded with sales call from your team. WtAF?

• Stern Pissarro Gallery (@SternPissarro) reported 18 minutes ago

  We are a gallery in London and have been without Wi-Fi for two weeks due to @Hyperoptic. Without connection we cannot function as a business. I advise anyone using @hyperoptic to reconsider. Very poor attempts to resolve the issue. #hyperoptic #avoid #WiFi

• Jeremy Chevillotte (@JChevillotte) reported 18 minutes ago

  @virginmedia Internet down since yesterday in N4 and you're increasing your pricing next month for no reason? Contact me or I'm switching to hyperoptic.

• FONN (@fonnband) reported 20 minutes ago

  @Hyperoptic wifi has been down in East London since 2:30am last night. What’s going on / is it being fixed?

• . (@ToughAndReddy) reported 21 minutes ago

  @SkyHelpTeam @JREFC1878 Hi @SkyHelpTeam I'm also having the same issue with the EU Portability message and I'm based in London, never had an issue before. I'm with Hyperoptic broadband

• DJ Honkity Honk Bruce 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DeejBruce) reported 21 minutes ago

  Seem to be having issues with @Hyperoptic tonight.