Hyperoptic outages and service status in Billingham, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Den Perry (@RedArmy99) reported 6 seconds ago

  @MrNickKnowles @SkyUK @skytv If you are a residential customer with access to AltNets like YouFibre or Hyperoptic, you’d be an idiot to consider Starlink.

• 
  Andrea Robinson (@printsandjam) reported 1 minute ago

  London-based friends here, do If any of you use Community Fibre or Hyperoptic? If so, could you let me know how happy you are with it? Any problems with set up or service? All feedback much appreciated!

• 
  Jesse Redman (@LFCBiiiiiiiitch) reported 4 minutes ago

  @Hyperoptic you are down

• 
  Paul Thompson (@tommo_68) reported 9 minutes ago

  @Hyperoptic How will users contact you when your Internet isn't working. Services went down yesterday, and nothing advised by you again. Hopeless company and you don't care

• 
  Konstantin Tkachuk (@Tkachuk_science) reported 10 minutes ago

  @Hyperoptic Hey folks, Your internet is not working tonight

• 
  babycakes (@Ry0hitan) reported 11 minutes ago

  @FourthStreetDan @Hyperoptic Is this occurring in W9 I have the same issue

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 12 minutes ago

  @C9EmZ @virginmedia Quicker you move away from them the better, utterly useless overpriced scumbags, had nothing but issues with them for years then @Hyperoptic popped in my area after a few years of waiting and not looked back, cheaper, better quality and i sit on 5 ping (but im next to the hub)

• 
  Imaan Ahmed (@Imaan_Ahmed) reported 12 minutes ago

  @Hyperoptic your customer service just told me I can’t speak to a manager snd when I asked for a manager call back she said she’s not going to arrange it And then hung up the call on me which I have also recorded #hyperoptic I want to raise a complaint ASAP

• 
  ZombieRodeo! (@ZombieRodeo) reported 13 minutes ago

  @Hyperoptic Any news on the internet outage at Brighton Marina… You said an engineer is on his way and will be in the area at 10:30am to fix it, it’s now 2pm and nothing, I haven’t seen a single engineer anywhere!

• 
  Marcelo Hidalgo (@mhmnat1) reported 17 minutes ago

  @AgentTm13774 I can’t send you a dm. I don’t find your name. I received the router but don’t have internet and nobody came as offered to setup the connection! I had Hyperoptic but now it’s disconnected too. So I don’t have nothing!! Please help me fix this issue urgently!