Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (73%)

2. 

   Total Blackout (15%)

3. 

   Wi-fi (10%)

4. 

   E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• HyperopticCS (@HyperopticCS) reported 14 seconds ago

  @precious_m_e @Hyperoptic We're sorry to hear that, it has never been our intention to cause distress.😔We've just responded to your DM, so feel free to take a look. Thanks.

• lleigh (@latishaleighx) reported 2 minutes ago

  @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!! !!!!!!

• Dean Bubley (@disruptivedean) reported 2 minutes ago

  “Never say never” about wholesale but not a current @Hyperoptic focus

• HyperopticCS (@HyperopticCS) reported 2 minutes ago

  @latishaleighx @Hyperoptic Hi Latisha! We are sorry for the long wait for our reply. We have responded to your DM and provided all the details regarding this particular case. We are sorry we can't help more from our end, and we hope that the engineer's visit tomorrow will sort it all out!

• Hannah Albery (@hanlespan) reported 5 minutes ago

  @HyperopticCS @Charlie76675754 I have the same issue in SE10. Last Thursday Hyperoptic online chat told me you had access to the point but due to it being a major outage it was unlikely the service would be back up before today. Now you are arranging access which is it?

• HyperopticCS (@HyperopticCS) reported 9 minutes ago

  @meghade25 @Hyperoptic We are so sorry to hear that Megha. Could we please ask you to DM us with your account details, and we will check for updates on your connection issue?

• Ashita Kaura (@ashita__k) reported 10 minutes ago

  @Hyperoptic Worst broadband service experience ever. Waited 25 days to get a new connection, booked an appointment but their system assigned no engineer. They can’t even rebook and cannot resolve this issue since so long.

• lleigh (@latishaleighx) reported 12 minutes ago

  @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!!!!!!

• lleigh (@latishaleighx) reported 13 minutes ago

  @Hyperoptic @HyperopticCS can someone please respond to my DM and consider our issue a high priority!!

• Bianca Wessel (@LittleScandi) reported 20 minutes ago

  @evyatron @HyperopticCS So kind of you taking the time to help! The cable is installed to outside our flat. Issue is, the last bit into our flat is what’s missing. Hyperoptic has not been very proactive in having it sorted. We are the one chasing, still investigating what the hold up is.😔