Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (72%)

2. 

   Total Blackout (13%)

3. 

   Wi-fi (11%)

4. 

   E-mail (2%)

5. 

   TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• kevin straughton (@kevinstraughton) reported a minute ago

  @gwidan @Beatdownbrown @Hyperoptic You guys having wifi issues? Can get some pages loading-ish connected via ethernet but nothing via wifi

• 🕷️ (@tas5ss) reported 3 minutes ago

  @Hyperoptic can you guys actually pick up the phone, its like someone took a **** on my router the way its so poor ffs

• HyperopticCS (@HyperopticCS) reported 5 minutes ago

  @JitanEDM @Hyperoptic @ChooseUK Hi Jitan! Over the weekend, we offered 24/7 support over the phone and email. However, if you weren't able to reach out to us, not to worry, we are here for assistance and we will write to you in the DM.

• James Raja (@madingod) reported 6 minutes ago

  @HyperopticCS I have messaged in Facebook, created ticket in Hyperoptic account, Live chat option is already dead, called customer care multiple times but no resolution yet and no communication on ETA.

• Boozus_Newyorkus (@BoozusNewYorkus) reported 10 minutes ago

  Apologies to everyone that was going to watch today's D&D stream, unfortunately there's an outage for the area with Hyperoptic, and for the first time ever, I'm having Internet issues 😭😭

• Jesús Bracamonte (@JesusFr) reported 10 minutes ago

  @HyperopticCS Whats the SLA for social media support requests @Hyperoptic?

• Isidore (@Isidwre) reported 11 minutes ago

  @Hyperoptic I am currently using your service and your support is atrocious while the Internet regularly stops at least at my place. Do, very unhappy customer and cannot recommend you in any way. You used to be good though

• Li (@Beatdownbrown) reported 11 minutes ago

  @Hyperoptic central brum Wi-Fi down???

• James Raja (@madingod) reported 12 minutes ago

  @Hyperoptic @ChooseUK But no response on internet outage for more than 24 hours even in big city like Glasgow

• JitanEDM (@JitanEDM) reported 14 minutes ago

  @Hyperoptic @ChooseUK However the 24/7 support doesn’t respond…feels like the old days of talktalk and BT again.