Hyperoptic

Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billingham, Stockton-on-Tees, England 02/15/2026 20:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • banditaMohan Bandita (@banditaMohan) reported

    @Hyperoptic @HyperopticCS Managed to create an outage on a weekend and conveniently keeping their systems in a place where they can’t access on a weekend .No updates on the site and long queue to get hold of an agent . Basically you are not 24/7 so please update that.

  • tamalonline Tamal Bhattacharya (@tamalonline) reported

    @Hyperoptic Don’t leave jobs halfway and mark complete. Promised service from day 1. Cancelled order from other provider. Installation completed on paper with no actual connection or service. No engineer visit scheduled yet… day 3 & counting

  • IttyBittyGrem Long Eared Gremlin Child 💉1/2💉 (@IttyBittyGrem) reported

    @Hyperoptic got a complete outage in the South East London area! Any information as to why? Thanks!!!

  • goron59 A.Mill… (@goron59) reported

    @Hyperoptic Zero stars at the moment. No service at all.

  • mahonschleb Jack (@mahonschleb) reported

    @jacktgraham Can you get hyperoptic? Great internet and service for me

  • JoanaFFPViana Joana Viana (@JoanaFFPViana) reported from Birmingham, England

    @Hyperoptic hi, is there an outage in Birmingham at the moment or is it just my connection?

  • Totinhas Sara Correia (@Totinhas) reported

    @HyperopticCS @Hyperoptic will I ever have internet again??!? 4 days (since Saturday) without service is unacceptable!

  • benrider benrider (@benrider) reported

    @HyperopticCS So not really got me covered... Can we get this sorted today? please can someone call or just cancel my contract - as landlord has indicated Hyperoptic wasn't installed here despite what you guys claim. Shocking customer service from you guys.

  • ChrisDW01 Chris West (@ChrisDW01) reported

    Got notification today that @Hyperoptic will/should/might be installing full fibre broadband to my building next week! My days of suffering slow broadband may soon be over...might have to book some time off just to download things.

  • laurevans311 Laur (@laurevans311) reported

    Is anyone on Hyperoptic broadband? Would you recommend, because I'm currently paying a lot of money for a very poor Virgin Media service?