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Hyperoptic

Hyperoptic outages and service status in Billingham, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Billingham, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • missnelka
    ๐™ฐ๐š๐š๐šŠ ๐™ด๐š• ๐š๐š˜๐š’. (@missnelka) reported

    Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.

  • Umangshankar
    umang shankar (@Umangshankar) reported

    @Hyperoptic #hyperoptic what a horrible service you guys have 3 days of no internet and all you get are fake promises.

  • katefalkingham
    Kate (@katefalkingham) reported

    @Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me ๐Ÿ‘๐Ÿ‘

  • Nearko_
    NEARK0 (@Nearko_) reported

    @Hyperoptic your service is down in my area! And you have no ******* call centres open to help! What a joke!!

  • theashrb
    Ash ๐Ÿด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ๐Ÿ‡จ๐Ÿ‡ผ (@theashrb) reported

    @real_amos @GuthixMoney This is the thing, they all appear to be amazing for the first year or two then they go to **** ๐Ÿ˜ญ this is what happened to me with Hyperoptic

  • Tidal_Labs
    Tidal Labs (@Tidal_Labs) reported

    @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

  • mariucha77
    M. (@mariucha77) reported

    @jamsmcp @Hyperoptic Imagine 11 days without service!!

  • dcapitella
    Donato Capitella (@dcapitella) reported

    @Hyperoptic having another outage within 1 month ...

  • anth64369
    Ronald Anthony (@anth64369) reported

    @Hyperoptic probably one of the worst experiences weโ€™ve been having after getting these guy!!! No customer support, no clue whatโ€™s wrong and weโ€™ve been waiting for days now.

  • bamsam_md
    Sam Phillips (@bamsam_md) reported

    @Sophie__Hayes @Hyperoptic They really are ****, our area has been down 16 hours. Way too many drops lately. Thank god my contract ends in a couple of months