Hyperoptic

Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billingham, Stockton-on-Tees, England 02/20/2026 10:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Simon_Lucy Simon_Lucy (@Simon_Lucy) reported

    @Hyperoptic As fibre is never likely to get to the house it doesn't really help.

  • emrega Emre Gonenc Altinok (@emrega) reported

    @Hyperoptic #10YearsOfHyperoptic I switched to Hyperoptic because I would never ever dream I could see such speeds in my house before I die. It is like "The internet is your intranet!!!"

  • HanaAhm25418180 Hana Ahmed (@HanaAhm25418180) reported

    @Hyperoptic I switched to @Hyperoptic because of their extremely fast broadband and amazing customer service!

  • Lunar05204462 Lunar (@Lunar05204462) reported

    @Hyperoptic I switched to hyperoptic for a really good introductory offer. I had a lot of teething problems but I think we're finally good. Now the introductory offer is about to run out and I'm gonna have to leave because I can't afford it full price... unless I win.

  • JesalR Jesal Rajdev (@JesalR) reported

    @Hyperoptic #10YearsOfHyperoptic It just never goes down

  • Hearin_Kieran KB (@Hearin_Kieran) reported

    @Hyperoptic Reliable service and only provider willing to install fibre in my area.

  • fonix232 Jozsef Kiraly (@fonix232) reported

    @Hyperoptic Why I chose you? That's pretty simple. Moved to a new flat, you were the only option at the time, and it was love at first s̶i̶g̶h̶t̶ data packet! Reliable service, good speeds, good support, amazingly low prices... What else would I need? #10YearsOfHyperoptic

  • cockneyboy123 Jason Ratford (@cockneyboy123) reported

    @Hyperoptic I was with sky then EE nothing but problems for years,then along came hyperoptic had it nearly 2 years now and never had a problem or had any reason to contact them I would highly recommend Hyperoptic to any thinking of changing provider

  • whenitsnovember ☁️ (@whenitsnovember) reported

    @Hyperoptic #10YearsOfHyperoptic customer service & products 🌀💙💙

  • g_aclass9 G.A (@g_aclass9) reported

    @Hyperoptic When you need that quick service, literally in minutes, why would you go anywhere else - hyperoptic has been amazing 🙌🏽