Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (70%)
• Wi-fi (14%)
• Total Blackout (13%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  pretendasaur 🦖🐱 🔜 SWCE (@pretendasaurTTV) reported 3 minutes ago

  @Swindyyyy @virginmedia We only got @CommunityFibre access this year after waiting for years for G Network and Hyperoptic delaying over and over. And it's been a genuine night and day difference. The random DNS dropouts and widespread issues are over.

• 
  🦩excesivly gross flamingo🦩 (@lewi_bear) reported 5 minutes ago

  @Hyperoptic hey I’ve been having issues with talk talk setting me up and am getting no where. I’ve already got a router and all the fibre stuff in my house. How soon could I go live if I purchase a fibre 500 package? 👀

• 
  Gusu Tortle Floof 🏳️‍🌈 (@GusuTortleFloof) reported 6 minutes ago

  Hello, @Hyperoptic. Your customer service number and business line aren't working and our WiFi had been completely down since this morning. Please help!

• 
  SilviuM (@silviumsm) reported 15 minutes ago

  @virginmedia You could learn a thing or two from @Hyperoptic . Undoubtedly the best provider i've ever had. Too bad they are not in my area otherwise i would never picked you.

• 
  Katherine Lovell (@katherinelovell) reported 24 minutes ago

  @Hyperoptic the wifi has been bad for 2 days now. It keeps buffering & the quality is particularly bad. Have had to put my phone on 5g to send this tweet. Please help.

• 
  Francesco (@Frances36340177) reported 24 minutes ago

  @GNetworkComms @JGnetworkCEO Appalling service. 3 months on and still waiting for my correct contract (received 2 incorrect ones with higher rates than agreed). Still asking them every week since. INCOMPETENT. If you can, take @Hyperoptic instead

• 
  Thomas Pegg (@TomPegg) reported 25 minutes ago

  @suddenlyjoseph Having the same issue and it’s utterly infuriating. Have tried Hyperoptic and Community fibre. Both not available and waiting for virgin’s latest price rise

• 
  Jacob Briggs (@JacobSTBriggs) reported 30 minutes ago

  @Hyperoptic hi, support sent me an offer about a discount for a 12 month contract... I replied but seems I have been charged full price. How can I get this fixed (12m contract March->March)?

• 
  simon (@sii_taylor) reported 34 minutes ago

  @Hyperoptic @HyperopticCS im having trouble accesing games on the ps5 with anyone who has the same provider as me i.e hyperoptic also certain devices just dont pick up with this company can someone explain why or how to fix this ? Thanks

• 
  christar123 (@christar123) reported 35 minutes ago

  @virginmedia aghhhh why’s your internet so crap! I pay £62 a month for this???? @Hyperoptic please hurry up and install I need you to get rid of the crap I’m suffering with.