Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (72%)

2. 

   Total Blackout (14%)

3. 

   Wi-fi (11%)

4. 

   E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Luis Valencia (@lvalenciarivera) reported a minute ago

  @HyperopticCS Day number 7 still no WiFi and what’s worst the sevice has never been poorer at @Hyperoptic @HyperopticCS incredibly disappointing! 😡 #WorstServiceEver

• jack cavell (@jackcavell) reported a minute ago

  @truthtellerGB @HyperopticCS @Hyperoptic same here! and still not resolved. fine for 2 years now awful!

• ENOENT (@error_no_entity) reported 5 minutes ago

  @HyperopticCS Well, it's 3 days since I lost internet and in that time @CommunityFibre has installed a new line, found a problem and sent engineers on the same day to get it fixed. Still waiting for @Hyperoptic to send an engineer for the original line.

• michael till (@michael_till) reported 5 minutes ago

  @Hyperoptic G20 whats going on im down

• 🥲 (@aknmc_) reported 5 minutes ago

  Imagine calling @Hyperoptic for help on something really simple and now my entire internet is down😩😩 wtf

• ThatProgrammer (@ThatProgrammer) reported 8 minutes ago

  @ancr_cotswold @Hyperoptic @ChooseUK Just saw this now due to a new reply. Personally, I believe that if you can't afford to get a whole device to provide an LTE Backup like I have, it's no excuse you had to miss an online meeting due to the wifi being down when mobile data is mainstream nowadays.

• HyperopticCS (@HyperopticCS) reported 8 minutes ago

  @lvalenciarivera @Hyperoptic We are terribly sorry for any trouble caused by this downtime and we can assure you that our business partners are working hard on finding a fix for the issue, so we can restore the connection on our end. We know how frustrating it must be, and thank you for holding on!

• ADK (@a_d_k_80) reported 11 minutes ago

  @Hyperoptic Problem is it never works. Such as now.

• Howard Jones (@howard_jones) reported 11 minutes ago

  Mid-contract price rises are the latest toxic revenue in telecoms. Awful behaviour. I railed against it whilst I was at BT and Vodafone, but they’re both addicted to the revenue. Hyperoptic doesn’t do this - and we do everything we can to protect consumers from the firms that do

• Ruhel (@chonchol91) reported 13 minutes ago

  Hi @Hyperoptic/ @virginmedia can you please hurry up and provide internet service in my area. I’m sick and tired of the **** service by @bt_uk!