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Hyperoptic

Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 71% Internet (71%)
  • 15% Wi-fi (15%)
  • 11% Total Blackout (11%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • johncharles247
    john charles (@johncharles247) reported

    @HyperopticCS no internet in London and I keep getting kicked out of waiting list for customer service! So glad I joined hyperoptic under 1 month ago…!

  • richardjswms
    Richard (@richardjswms) reported

    @Hyperoptic When I first joined Hyperoptic, I had no issues while it was my ISP. I moved elsewhere and it wasn’t an available provider so I had to switch. I recently moved into a building where Hyperoptic is a provider and I have since been a happy customer again!

  • KHANNAS1R
    MARKHOR🚀 (@KHANNAS1R) reported

    @EverythingTheta Mg brother got 4 #2 and other 3 under #100 because he was on hyperoptic 1GB internet speed i was on my mobile net whoch is slow got 2 in 2800

  • Systema_Dave
    David Collins (@Systema_Dave) reported

    @Hyperoptic any services issues, can't access my account page to see why my broadband isn't working? SW11

  • simon_wookey
    Simon Wookey 🇪🇪🇨🇦/🇫🇷🇬🇧 (@simon_wookey) reported

    @Hyperoptic Why go slow when you can go fast

  • daschles
    David Schlesinger (@daschles) reported

    @Hyperoptic do you have an eta for restoring service? You seem to have a widespread outage

  • HyperopticCS
    HyperopticCS (@HyperopticCS) reported

    @hydrogenbubble @Hyperoptic In one phrase - customer-oriented!

  • aimee1986
    Aimee Carmichael (@aimee1986) reported

    @Hyperoptic faster service for similar price to previous supplier that wasn't fibre optic :)

  • aenor82
    aenor (@aenor82) reported

    @outagedetect @Hyperoptic are you working to fix this? Some of us had a binge watching afternoon planned for f sake

  • yattyR
    yatharth raizada (@yattyR) reported

    @Hyperoptic Speed, reliability, Great customer service, value for money. #10YearsOfHyperoptic