Hyperoptic

Hyperoptic Outage Report in Billingham, Stockton-on-Tees, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Billingham, Stockton-on-Tees, England 02/13/2026 18:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • HeliPilotPaulUK Paul (@HeliPilotPaulUK) reported

    @Hyperoptic Hyperoptic are the fasted and most reliable broadband I have ever had. Also, their customer service team have always been really helpful and always available to contact.

  • PinkyShiloh PinkyShiloh (@PinkyShiloh) reported

    @Hyperoptic Switched as other services were poor. Love it

  • wrooty_ peter (@wrooty_) reported

    @Hyperoptic #10YearsOfHyperoptic Best service (Internet & customer) on the planet.

  • ZeeAPalacios gravit0ss (@ZeeAPalacios) reported

    @Hyperoptic Hyperoptic are the number one best broadband provider in the country. Ridiculously good value for money with the speeds. I dread the day for whatever reason I have to switch to another provider and I hope that day never comes, I don't want to go back to the stone ages.

  • MikeV_1 Michael VILLAIN (@MikeV_1) reported

    @Hyperoptic Never looked back since joining Hyperoptic. Best ISP I've ever used (speed, consistency, reliability). Install was quick & seamless and did what they said on the day (hello competition) + customer service is second to none. No brainer ;-)

  • BoogieFur S Boogie W/Da Fur (@BoogieFur) reported

    @Hyperoptic Fast,excellent customer services 👌🏾👌🏾👌🏾

  • markiuk Mark I'Anson (@markiuk) reported

    @Hyperoptic £40 a month with a £95 Amazon voucher and no setup fee. Virgin is £62 a month with £35 setup fee. No brainer, why pay 50% more. Haven’t had any issues Hyperoptic whatsoever over the last 2 years. 10YearsOfHyperoptic

  • stefan_rh Stefan Rheinwald (@stefan_rh) reported

    @Hyperoptic Heard about it from our porter, tried it, never looked back. Simply the best. WFH and all devices connected made easy.

  • kzablanka مشعل محمد الغانم (@kzablanka) reported

    @Hyperoptic 1Gb package is over 11x faster than the UK’s average broadband* They never raise your price during your commitment period If you can find the same package for less elsewhere, They Will match it

  • txylxrr Tay (@txylxrr) reported

    @Hyperoptic We were sick of sky broadband’s slow and flakey speeds! #10YearsOfHyperoptic