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Hyperoptic

Hyperoptic outages and service status in Billingham, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Billingham, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Billingham, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Billingham, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ells_afc
    ells🦋 (@ells_afc) reported

    @AFCBUDDY85 @Hyperoptic Speeds are great I must say and the follow up customer service from management has been very good. But trying to raise the outages and get timeframes was near enough impossible. I went almost 2 days with no wifi. They’ve now given me basically 3 months for free.

  • charlienoller_
    narlie choller (@charlienoller_) reported

    @Hyperoptic any danger of you providing updates on when the service is up and running again. WiFi has been down almost a day, for the second time this month

  • ___g_a_g_a
    mayhem in my veins 🇵🇸 (@___g_a_g_a) reported

    What a terrible first day with @hyperoptic

  • hopper70
    neil gorringe (@hopper70) reported

    @TomThornhill_2 @Hyperoptic Also down for me in London N5

  • Kazza1144
    Kazza (@Kazza1144) reported

    Internet down, chat bots don't work weekends 🙄 so on hold to provider for over half hour @Hyperoptic not acceptable!

  • truecraftdesign
    jababy76 (@truecraftdesign) reported

    @Hyperoptic what a bloody dreadful company you are!! I’ve been on the phone for nearly a hour trying to get the internet activated!! Shocking **** and I think your ratings are fake! Dreadful service!

  • ZONEofTECH
    Daniel (@ZONEofTECH) reported

    @Hyperoptic my internet has been down for 12h+ and no one’s answering on either your live chat or your phone number. Can someone please help?

  • Umangshankar
    umang shankar (@Umangshankar) reported

    Horrible service @Hyperoptic at WD3 straight 2 days of losing work, whose going to pay for it? Follow Up 1 of 1

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    @mariucha77 @Hyperoptic @donedgley1 We still have no service. It’s broken!!

  • block13afc
    David (@block13afc) reported

    @ells_afc @Hyperoptic Unfortunately Ells, when it comes to a broadband service it was no real service level agreement which is why you've been without a network for 48 hours.