Hyperoptic

Hyperoptic Outage Report in Belfast, Northern Ireland

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Belfast, Northern Ireland 01/17/2026 09:40

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • mikebar38794247 mike barrett (@mikebar38794247) reported

    @Hyperoptic Don't consider this company. They have NO specialist engineers available at the weekend!? 3 day outage in SE London.

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @Hyperoptic Thought it was good till Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @JoshJonesLFC Day 6 still no internet in se1 . Direct debit taken tho ? Paying for no service ! Hyperoptic are the problem !

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @HyperopticCS @Eurovision Well your service hyperoptic isn’t worth 1 point ! Se1 no broadband for 5 days . No email to your customers letting them know just bad service and non existent repairs

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @Hyperoptic Thought it was good till it Monday been down for 5 days in se1 London , can’t speak to manager, same dribble from 3 customer advisors absolute rubbish. Customer service a joke and repair of service non existent currently

  • Demi_Irawo Demi Irawo (@Demi_Irawo) reported

    @Hyperoptic I called customer services to change my contract, was transferred twice and ended up on voicemail. Can you help me?

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @nachiketin @Hyperoptic Join someone else customer service terrible when outage . Se1 so Fay 5 days and counting

  • BgBlue92 BG (@BgBlue92) reported

    @Hyperoptic and their sales people on the phone have got to be the most dull and least helpful service going they literally sound like they're reading a script and they're job is to sell but yet they always just say no no and no to any resolution you try and come up with

  • _cravendale Hayley🌻🦩 (@_cravendale) reported

    @Hyperoptic your customer service is very poor. Been over 48 hours without internet and the reason given for engineers not attending was ‘due to traffic’ 🙄🙄🙄

  • deborahr967 Deborah (@deborahr967) reported

    @Hyperoptic is the worse provider. They don’t care about customers, when they see a person with disabilities left in a vulnerable situation with nothing and no one she can contact in an emergency plus it disarming her door alarm shows what they are