Hyperoptic

Hyperoptic Outage Report in Belfast, Northern Ireland

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Belfast, Northern Ireland

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Belfast and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Belfast, Northern Ireland 12/13/2025 19:20

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • hugosoul Hugo Soul (@hugosoul) reported

    @Hyperoptic having such a difficult time moving to you! Your map says we’re eligible, we’ve had sales leaflets through the door, but it’s impossible to sign up - and we’ve had conflicting responses from customer service. 1/2

  • R6Yami Yami (@R6Yami) reported

    @RalphyyR6 @SkyUK Honestly the worst provider i've ever had, if you have Hyperoptic in your area do it.

  • Alexand79354685 Alexandru-Bogdan Mocanu (@Alexand79354685) reported

    Opened a support call and all i got was an exchange of emails for the past week. I would like my contract cancelled asap and never ever to use your services ever again! @Hyperoptic @HyperopticCS

  • cIoudsR6 Owen (@cIoudsR6) reported

    @RalphyyR6 @Hyperoptic sky and bt have to be the worst providers ever

  • HPP7Strat2 Stefan⁴⁴ (@HPP7Strat2) reported

    Patiently waiting for @Hyperoptic to become available in my area so I can leave @virginmedia . Them prices are too damn high 😒

  • nt00444 NT (@nt00444) reported

    @HyperopticCS I also can’t even make a complaint using the official email address because those go direct to the same people who aren’t helping me. I had one read my previous complaint while on the phone in December. @Hyperoptic

  • mct999 Matthew Thomson (@mct999) reported

    Finally had the fibre connected to my new house, just need @Hyperoptic customer service to enable the line. modem is showing link up so hopefully wont be long!!

  • nimarielau Malou_Moo (@nimarielau) reported

    @Hyperoptic @HyperopticCS another outage in se1 since last night. Today I must WFH, when is this issue going to be solved?

  • gxwesq Gary Watson (@gxwesq) reported

    Deeply regret switching to @Hyperoptic broadband. Just had to upgrade my package to get a decent signal and instead @Hyperoptic have managed to disconnect me completely and can’t to attempt to fix it because their tech staff don’t work on the weekend . Its 24/7 promise is a lie

  • Merouac_ Merouac (@Merouac_) reported

    **** YOU @virginmedia SCUMMY KHUNTS. Upping my bill AGAIN!! £60/pmfor 350MG are you ******* insane?????? i can get a GIG from @Hyperoptic for £30/pm. Your getting yeeted and deleted mate. Suck a **** you scamming wankers.