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Hyperoptic

Hyperoptic outages and service status in Abingdon, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Abingdon, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Abingdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Abingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesjnicholls
    James Nicholls (@jamesjnicholls) reported

    @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

  • jamesjnicholls
    James Nicholls (@jamesjnicholls) reported

    @stuarthazeldine @Hyperoptic 6pm! That's outrageous for an issue that has been going on since this morning

  • PBailey71973
    Paul Bailey (@PBailey71973) reported

    Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

  • NozzaOneHand
    NozzaOneHand (@NozzaOneHand) reported

    I am seriously confused why we are stuck paying ridiculous prices for 1GB Internet from @virginmedia because @toobbroadband and @Hyperoptic won’t get there stuff together to help the north of the UK

  • jamesjnicholls
    James Nicholls (@jamesjnicholls) reported

    @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

  • DarrenSym
    Darren Symons (@DarrenSym) reported

    @Hyperoptic Are there any outage issues? I’m in RM16 and none of my devices can connect to the internet - but my box has all its lights on!

  • hartwright_tom
    Tom Hartwright (@hartwright_tom) reported

    @Hyperoptic Technical support is not available via online chat. Have to call for support, and this is supposedly a telecoms company!? What a joke. 40 mins wait on hold only to be told that they need to dispatch an engineer and the next available slot is Friday afternoon (3 days time) Awful

  • DanJPScott
    Dan Scott (@DanJPScott) reported

    @Hyperoptic our internet is down and we can’t get your support chat to work, can you help

  • Imaan_Ahmed
    Imaan Ahmed (@Imaan_Ahmed) reported

    @Hyperoptic have the worst customer service team - they make you wait hours on the call then ignore your query & request to speak to managers / callbacks & hang up on you & the same people handle the support inbox so you can’t actually issue a legit complaint #hyperoptic

  • jamesjnicholls
    James Nicholls (@jamesjnicholls) reported

    @tpilla @CryptoCap97 @Hyperoptic He was wrong about the numbers - the outage was also in Gloucester where I am, Cheltenham, and somewhere else according to the automated message I got when I called. Doesn't seem like they pass information between departments very well!