Hyperoptic Outage Report in Abingdon, Oxfordshire, England
No problems detected
If you are having issues, please submit a report below.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Abingdon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Abingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
-
Internet (71%)
-
Total Blackout (14%)
-
Wi-fi (12%)
-
E-mail (2%)
-
TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
-
Anna
(@AnnaDellow) reported
@HyperopticCS @Hyperoptic Thank you for getting back to me! We have tried calling you and your customer service team have told us that there is nothing they can do as it is up to the engineers. However, we are not able to be transfered to the engineers either.
-
D3@dp0ny 🇺🇦
(@D3dp0ny1) reported
@Hyperoptic @HyperopticCS absolute radio silence from your customer service teams today can't get any acknowledgements. There's a 4 week outage with minimal updates no end in sight and a discrepancy over compensation start dates can't make it up
-
Chev
(@Chev1738) reported
@HyperopticCS Response from Hyperoptic: Fumigation means no re-cabling for 2 weeks. No date of fumigation given. No date for internet resumption. You expect your customers to go without internet while under contract for a month?! You couldn't replace then fumigate? @Ofcom Some help please?
-
Gilles D Ohana
(@GillesOhana) reported
I am super disappointed by the customer service of WiFi provider @Hyperoptic in London. The WiFi service from @Hyperoptic has been down for four days and they don’t bother sending an engineer to fix the simple issue. What a bad customer service you have - TERRIBLE
-
Donna Bruce
(@256db) reported
@Hyperoptic It would be great if i could actually activate my service, 4 days and im still not connected. They are unwilling to make it a priority & I've had no updates from them & had to call everyday to get an update. Extremely poor service considering im a new customer
-
Ray
(@rayan7t9) reported
@HyperopticCS Joined Hyperoptic recently.. now second day in row having outage for many hours..!!! This is absolutely unacceptable..!!! others having same issues.. if don't get this sorted ASAP me and many others will move to other companies..!
-
Anna
(@AnnaDellow) reported
Hi @Hyperoptic, my household received the first installation on August 1st and still have no WiFi Your engineering team told us that there is a problem with the wiring but no word on when it will be fixed We work from home and need WiFi immediately. When will this be fixed?
-
DJ Living the slow life Bruce 🏴
(@DeejBruce) reported
@HyperopticCS @Hyperoptic I have, Multiple times, I keep getting told there's an issue in my area with no ETA of it being fixed, I'm getting a bit fed up if I'm honest.
-
Vikesh patel
(@VikeshKPatel) reported
@Hyperoptic no internet since yesterday but still expected to be charged regardless of service provision. How does that work please?
-
Swadeshika Prusty 🇮🇳
(@soumeshika) reported
@Hyperoptic This is utter digraceful its more than 24 hrs and there is still an outage!!!