Hyperoptic Outage Report in Abingdon, Oxfordshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Abingdon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Abingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (17%)
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Wi-fi (8%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Vsky_B
(@Vsky_GNR) reported
@MartinSLewis My sister in Glasgow was with Plusnet they never haggled about the price she's now with Hyperoptic for £25 a month she gets 1GB hyper fast download speed against 65 megabytes download speeds of Plusnet and they were charging £36 a month for old phone line technology
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Sam
(@Sam_3006) reported
@Hyperoptic My support ticket hasn’t received a single reply for weeks… it’s so long ago I can’t even find the confirmation email in my email bin. Have already DM’d
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Diomidis Anadiotis
(@kandinskyboy) reported
@Hyperoptic I received an email re getting in touch to discuss your renewal options on 20/06. I responded on 11/07 and since then I've been chasing the sales and support team daily for a response. Can you please have a look?
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Kev
(@KevH404) reported
@Hyperoptic been down all evening so all I have to do is sit and think about how warm it is
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Abu Haneefa
(@Abu_Haneefa2) reported
@Hyperoptic have finally followed the herd and now have started to increase their prices on a yearly basis and by £3! And they won't even offer the prices online because I aint a new customer! How sad after 7 years of being with them.
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Tom Weightman
(@TomWeightman) reported
Never use @Hyperoptic . No internet since Thursday, and no ETA on when they’ll even book a repair … let alone the repair itself
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Haych
(@haych13_) reported
Seriously @Hyperoptic Three days in a row the Internet has gone off. This is ridiculous, I want some compensation or something, this cannot continue. How can service be THIS BAD?!
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Diomidis Anadiotis
(@kandinskyboy) reported
@Hyperoptic and of course now I’m charged £60 per month as the contract ended and you never responded back to me for a renewal.
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Kane
(@KorporateKane) reported
@Hyperoptic I have contacted your complaints team 4 times with no response and am having my price raised again. I urgently need support. These issues have been going on for weeks. How can I get this resolve ASAP?
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Alison Johnson
(@alisonjyoga) reported
@Hyperoptic Be careful of any offers that @hyperoptic promote. I have been waiting since January for the reward for a referral. Made numerous phone calls but nothing happens. Very bad customer service