Hyperoptic Outage Report in Abingdon, Oxfordshire, England
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Abingdon, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Abingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (72%)
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Total Blackout (13%)
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Wi-fi (12%)
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E-mail (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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kerb
(@dkerb) reported
@alittleredpanda @Hyperoptic Same here. Internet down in BS1. Any update please @HyperopticCS ?
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Charlotte Moore #NATIONALISE GOVERNMENT
(@Lotx) reported
@Hyperoptic You also say you run a 24hour service. YOU DON'T.
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Dean Masters
(@23drm) reported
@virginmedia Yes I have. Each and every day. But that doesn’t help when there’s no warning there will be issues and I have work to do. Really poor, especially when Hyperoptic look like they’re coming to the area.
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Jacqueline Ho
(@Jacquel60977861) reported
@HyperopticCS @Hyperoptic For everyone's benefit, I begged every person I spoke to on the phone to express my frustration and to speak to a customer relations person. I eventually gave up and cancelled the contract. What is the point in you reaching out now
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Vikesh patel
(@VikeshKPatel) reported
@HyperopticCS no internet since Wednesday and no indication of it being resolved. Hyperoptic cannot resolve the issue and will only compensate from day three onwards. How does that work? How about chalking off the contract entirely and allowing me to move to a reliable provider.
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Niall McCann
(@Niall_McCann) reported
Tried to order @Hyperoptic in June: repeat fail. Took them to 25July (+old ISP cut off) to realise need freehold say-so to install (granted 26July) +offer mobile WiFi (never received). Was just asked to "register order interest". In 11days I can rejoin old ISP as new customer
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Anna
(@AnnaDellow) reported
Hi @Hyperoptic, my household received the first installation on August 1st and still have no WiFi Your engineering team told us that there is a problem with the wiring but no word on when it will be fixed We work from home and need WiFi immediately. When will this be fixed?
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LG
(@ingotism69) reported
8. #Hyperoptic A lot of customers are complaining about this site (as advised by Customer Services)
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LG
(@ingotism69) reported
7. #Hyperoptic Customer Services admitted they are not receiving updates from engineers (as advised by Customer Services)
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Vikesh patel
(@VikeshKPatel) reported
@Hyperoptic no internet since yesterday but still expected to be charged regardless of service provision. How does that work please?