Hyperoptic outages and service status in Abingdon, England

Problems in the last 24 hours in Abingdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Abingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  henry (@hjsbaker) reported 5 minutes ago

  What’s going on with @Hyperoptic? We had maintenance that finished, the service didn’t resume, and now the status update is dead?

• 
  Tushar Tony (@TusharTony) reported 6 minutes ago

  @Hyperoptic Most useless broadband service ever #hyperoptic

• 
  Chris Brown (@chrisbrowndog) reported 8 minutes ago

  @Hyperoptic you really are a useless pile of ****. No WiFi for 4 days, endless time spent on the phone, idiot customer service

• 
  mayhem in my veins 🇵🇸 (@___g_a_g_a) reported 12 minutes ago

  @c932x @Hyperoptic Mine too! I've been on hold for an hour and 30 mins. Got through to customer service and they said they'll transfer me right away on hold again

• 
  Jonathan Sacerdoti (@jonsac) reported 13 minutes ago

  After 9 or 10 hours of no service, and no customer service, no helpline, no online info about the mass outage, and no attempt to fix or communicate at all, @Hyperoptic now has a phone line open at least, where it tells you there's no problem in your area, and puts you in a 20 plus person queue. This is pathetic.

• 
  Bayan Uralbayeva (@UralBayan) reported 15 minutes ago

  @Hyperoptic, can someone answer your support number? I have been calling all day for the last two days

• 
  Richard (@Photochromatic) reported 21 minutes ago

  @MoMayet3 @Hyperoptic Still no service in E1. Chat cut off for third time before I got to an agent.

• 
  Kate (@katefalkingham) reported 24 minutes ago

  @Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me 👍👍

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 24 minutes ago

  @mariucha77 @Hyperoptic @donedgley1 No service for me!

• 
  Leo 🏴‍☠️ (@leostera) reported 25 minutes ago

  @evadne oh hyperoptic is a service provider! for a second there i was like woah there's something _above_ fiber optic already jesus. all the stops i'm checking on rightmove say "ultrafast ~1500mbps" which frankly is more than i need (assuming its not shared with the whole building)