Hyperoptic

Hyperoptic Outage Report in Abingdon, Oxfordshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Abingdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Abingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Abingdon, Oxfordshire, England 02/17/2026 08:55

February 17: Problems at Hyperoptic

Hyperoptic is having issues since 12:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • nomankiani99 Noman Kayani (@nomankiani99) reported

    @aferoz007 @Hyperoptic @HyperopticCS Sorry to hear that Asad specially in this day and age where we have to work from home I would not want to have internet service provider like this. I hope it will be sorted out soon for you.

  • nzlata Nonna Polonskaya (@nzlata) reported

    @HyperopticCS @Hyperoptic My account was cancelled without any warning. You have created a new account but cannot activate my broadband and “at some point next week” is not an estimate. Me and my partner work from home - this is not acceptable - pls help immediately!

  • slightly76 SlightlyAskew (@slightly76) reported

    @PyrionFlax @Hyperoptic We had a problem with signal to noise ratio for ages. Basically someone on my estate had crappy wiring. Whenever they went online it ****** everyone else in the area up. Tremendous fun.

  • aferoz007 Asad Feroz (@aferoz007) reported

    @Hyperoptic This must be fake as none of the things right here, no value for customer no quick fault fix and no trained Engineer to do their work quickly!! Pathetic company to get broadband with

  • xZPRUntaojgAHOT Vivek (@xZPRUntaojgAHOT) reported

    I made a huge mistake to subscribe and cancelled virgin media broadband Eversince I signed a contract and asked them to activate they have never activated the services, I can’t access the internet at all. @Hyperoptic @HyperopticCS they don’t care.Its been 12 days and no Internet

  • tomgsalisbury Tom Salisbury (@tomgsalisbury) reported

    @Hyperoptic - No service since 1705 in SE17. Can you confirm you are aware of the outage and that you're working to resolve it?

  • robokarla karla 👁 (@robokarla) reported

    @slightly76 @PyrionFlax @Hyperoptic oh my god, i think this is our problem as well. how did you go about fixing it? i don't even know how we'd figure out whose wiring it is. currently typing this from my laptop with a 12 foot long ethernet cable running across the room because the wifi is just that bad

  • JitanEDM JitanEDM (@JitanEDM) reported

    @Desborough9John @Hyperoptic These guys are the worst support, looks like they have only new people who have no clue what to report or log or do most of the time. I’m on day 18, engineer finally came yesterday and said someone had completely messed around with the wires in the central bit of the building.

  • robokarla karla 👁 (@robokarla) reported

    @PyrionFlax @Hyperoptic hang on what the heck is "signal noise ratio outage" because that sounds suspiciously like why our wifi has been randomly dropping these past few months in certain areas of the house. the answer i was given was "too many wifis" which sounds kinda like this??

  • exhalemoons ally (@exhalemoons) reported

    . @Hyperoptic is literally the worst Wi-Fi service provider ever. I’ve been trying to activate my service whilst PAYING for it for over two weeks and you just leave me on hold every time I call you