Hyperoptic

Hyperoptic Outage Report in Abingdon, Oxfordshire, England

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Abingdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Abingdon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Abingdon, Oxfordshire, England 12/30/2025 05:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • SilkeKer Silke Kerruth (@SilkeKer) reported

    @LQcontactus whole building out of Internet for almost 24 hours because the technician of hyperoptic cannot get access to the room within the building. History repeats itself as last time we were out of water for 3 days due to same access issues. No learning from mistakes!!

  • bladesman83 David Hoyland 🔴⚪⚔️ (@bladesman83) reported

    @PullUpCarti @HyperopticCS I have hyperoptic to my house. Beware that when the service is down, their response times are abysmal. Right now, the service to my estate has been down for around 4 hours. ETA for engineer to site is 7.30pm! Prime time Friday...

  • JoshJonesLFC Krhyl (@JoshJonesLFC) reported

    Internet contract runs out next month and im looking for a new one, not getting virgin again and ive just looked hyperoptic doesnt work in my area belter.

  • BabylonCleanser special dark (@BabylonCleanser) reported

    Virgin media is the worst! Internet is so **** I'm switching to hyperoptic

  • benootral Shahaj (@benootral) reported

    @HyperopticCS No they are not, they are not being helpful at all and you are keep repeating the same thing, I want to see results not your fake promises, especially to a customer who's been with you for so long, I am truly fed up of hyperoptic

  • WrightonMorgan Morgan wrighton (@WrightonMorgan) reported

    Very disappointed in the service I am currently paying for with @Hyperoptic will for sure be changing my service provider. Do not recommend.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @JoshNurney @Hyperoptic Hi Josh! We're sorry to hear that you are without the service activation for so long! We will ask the team with which you have a ticket raised to update you on the situation asap.

  • benootral Shahaj (@benootral) reported

    @HyperopticCS Don't trust hyperoptic, they will mess up your service then not resolve it and avoid contact with you, they will send automated responses but will never deal with the issue, I've been a customer for a while and been treated really poorly by them, they have no shame at all

  • claire_durrant_ Claire Durrant 🇪🇺🇬🇧🏳️‍🌈 (@claire_durrant_) reported

    @ixdStudio @Hyperoptic The whole point of NPS is that people gauge their responses truthfully per their 1-10 rating, with the “meaning” of that rating interpreted later. If I gave you 2 options to pick from and one was red, one green, it’s implied that green is correct. However - also, yes, NPS is crap

  • benootral Shahaj (@benootral) reported

    @HyperopticCS Hyperoptic also has fake reviews like this one just to manipulate people into signing up with them. But once you're signed up they will treat you very poorly because all they care about is money