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Hyperoptic

Hyperoptic outages and service status in Abingdon, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Abingdon, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Abingdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Abingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • joyjppercival
    Jean-Paul Percival (@joyjppercival) reported

    @Hyperoptic 16 hours no service, no updates no respond to chat and call. Most useless service provider ever.

  • karenthompson52
    karen thompson (@karenthompson52) reported

    @Hyperoptic Disgusting service from Hyperoptic. Had it installed yesterday and zero internet. Loss of service light flashing red. Can’t use my lighting, heating or front door intercom. Hanging on to call for 30 mins still not through. No response to my emails.

  • Mabs79
    Mabs Ahmed (@Mabs79) reported

    @hyperoptic. Has anyone managed to get service back yet. Mine has been down in SE London since yesterday morning and still down

  • TomXFD
    Tom (@TomXFD) reported

    @status_is_down 2 days without service - SW5 London. Terrible incident management by #hyperoptic No updates/comms whatsoever.

  • AlexTarrant4
    Alex Tarrant (@AlexTarrant4) reported

    @Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.

  • kullafox
    Kullanari (@kullafox) reported

    @Hyperoptic do you have an update on when internet will be restored in HA4? Its been close to 4 hours since the outage and there’s no update from your end .

  • d039043
    MV (@d039043) reported

    @Hyperoptic Your phone support is a joke..57 mons on hold and still waiting…all for wanting to cancel my account

  • missnelka
    𝙰𝚝𝚝𝚊 𝙴𝚕 𝚁𝚘𝚒. (@missnelka) reported

    Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.

  • NotSteveMusic
    NotSteve (@NotSteveMusic) reported

    @Hyperoptic easily the most shoddy internet provider in the UK. Random outages and when you try and contact them they just literally switch off their customer support. Can’t call them. Can’t live chat them. Can’t do anything.

  • karenthompson52
    karen thompson (@karenthompson52) reported

    Disgusting service from @Hyperoptic which I had installed on Tuesday and still zero internet. No front door bell, lighting, heating, sound system etc. Spent hours on phone 3 times but apparently no engineers available and no idea how many days before they can get one WTAF?!