Hyperoptic outages and service status in Abingdon, England

Problems in the last 24 hours in Abingdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Abingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Lucy Ⓥ 🌱 (@lulu_veganx) reported 3 minutes ago

  Day 109008900 still no service @Hyperoptic @donedgley1 @mariucha77

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  Tidal Labs (@Tidal_Labs) reported 5 minutes ago

  @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

• 
  Richard (@Photochromatic) reported 8 minutes ago

  @MoMayet3 @Hyperoptic Still no service in E1. Chat cut off for third time before I got to an agent.

• 
  Dan Anderson (@FourthStreetDan) reported 8 minutes ago

  @TomThornhill_2 @Hyperoptic My connection is back. I’m call it at 1:42:26 and no response. New customer service record for me. Good luck :)

• 
  Siddhant patni (@RafaSidwolf) reported 9 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  Carolina (@caro_SpecialOne) reported 9 minutes ago

  @Hyperoptic no service, no one knows what is going on, no update, again terrible customer service

• 
  Liverpool1207 (@Liverpool1207) reported 16 minutes ago

  @Hyperoptic When are you going to resolve your Internet connection issues in Liverpool city centre?

• 
  Cliffy (@Miss_cliffy_28) reported 17 minutes ago

  @Hyperoptic I and others in my estate have lost service but the service checker on your website disagrees. None of your phone numbers work and the chat bot won’t deal with technical issues - please can you help??

• 
  Luke Heydenrych (@Luke_Heydenrych) reported 18 minutes ago

  Now over 24 hours without service, tried calling @Hyperoptic and they were about as useful as the social media team… no solution, no explanation, no timeline. Just no service.

• 
  ells🦋 (@ells_afc) reported 18 minutes ago

  @TomThornhill_2 @FourthStreetDan @Hyperoptic Sorry do you mean not far from me? Mine is still down I’ve had issues all week with them after almost 48hours of no service. I’ve been given nearly 3 months free service.