Hyperoptic outages and service status in Abingdon, England

Problems in the last 24 hours in Abingdon, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Abingdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Gideon Summerfield (@gidster3000) reported 3 minutes ago

  @Hyperoptic myself and several neighbours in W6 having outages in last 24h. Your site status update reports no problems. Also can't seem to get through on the phone and no other way to report a technical issue

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 4 minutes ago

  the worst staff ever @Hyperoptic

• 
  Tidal Labs (@Tidal_Labs) reported 7 minutes ago

  @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

• 
  Danielle Mansell (@DaniMansell) reported 8 minutes ago

  @Hyperoptic can you check KT20 5FP have had no service since 1930 and your service checker says no known outages. My neighbour is the same. X

• 
  Adam Piper (@bitwog) reported 9 minutes ago

  @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.

• 
  Mr Direction (@swestzeta) reported 11 minutes ago

  @Hyperoptic still no internet and no communication from you as to when (or if) I will. You market yourselves as great customer service - which, so far, has not been my reality 😡😡

• 
  Siddhant patni (@RafaSidwolf) reported 15 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  ells🦋 (@ells_afc) reported 15 minutes ago

  @MoMayet3 @Hyperoptic Is your service back?

• 
  Siddhant patni (@RafaSidwolf) reported 17 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  David. Eff the WEF. ❤️CO₂. #GLO. (@electrodrummer) reported 19 minutes ago

  @Hyperoptic Bad news. Waited in chat queue for 1.5 hours with zero response. Gave up.