Hyperoptic Outage Report in Aberdeen, Scotland
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdeen, Scotland
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdeen and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Wi-fi (16%)
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Total Blackout (10%)
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E-mail (1%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Electric Eagle (Alec Leamas)
(@AlecElectric) reported
@Hyperoptic Dudes! How am I meant to watch Married at First Sight Australia if my internet is down. This is likely to be a breach of my human rights. Please fix the problem!
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Filip Kasprzyk
(@FilipKasprzyk_) reported
@Hyperoptic From April this year,Im trying to get your broadband installed.I've been told, that some cable is missing and has to be installed. I've been asking so many times that I lost count. My neighbours living above me has hyperoptic broadband working. Is anybody able help ?
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Miguel Afonso
(@Facakente) reported
@HyperopticCS @Hyperoptic a truly disaster , more than 12h to resolve issue ongoing , no updates about current outage or any eta for then this will be resolved, several chats and no feedback either . ****** service / provider , not reliable at all
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Toby Holleran
(@TobyHolleran) reported
@OpenMindMH You can Google how to connect to your router and see what happens if you change it (I tend to go for Channel 11 for reasons I'm not entirely sure of). You might be lucky and your place could be connected to a full fibre provider (like CityFibre/G.Network/Hyperoptic) also 👀
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Pooja Aggarwal
(@apooja_agg) reported
@Hyperoptic service outage with no warning in all of E14 9xx. On a never ending “sorry for the wait..” loop with customer service. Any plans to resolve?!
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Coach Kybet
(@CoachKybet) reported
Damn, ping dropped from 45 to 25, still going to miss my 12 ping with Hyperoptic though
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Alex 🇬🇧🇦🇹🇪🇺
(@AlexWebTweets) reported
One of the Worst Things on social media is the adverts from ISPs who say “we’ve arrived!” only to find via their postcode checked that they have not, in fact, arrived. @virginmedia @CommunityFibre @Hyperoptic are all culprits of this.
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Andrew Hodgson
(@adhodgson) reported
Anyone else using Ubiquiti routing gear with Hyperoptic not able to get IPV6 working using DHCPV6 and prefix delegation? This was working for past 2 years until some engineering works last Thursday at my location so I think some change of equipment has caused the issue.
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berkay_gn
(@Twitchberkay_gn) reported
@Rebbsy_ @Hyperoptic What are you waffling about they wouldn’t let me access the account and fix my connection if it werent my wifi you ******* speng
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RTW 🏃🏼🚴🏼 🌍
(@RichTWarms) reported
@HyperopticCS @craig99mac Now 2 weeks since botched installation, which means still can't open my fusebox, still have messed up hole in wall, still have broken mirror & dust/filler not cleaned up, nowhere near speed promised for £. Still no proper response. Next step will be to contact @Ofcom #hyperoptic