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Hyperoptic

Hyperoptic outages and service status in Aberdare, Wales

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Aberdare, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • menticapti
    Nelly Friday (@menticapti) reported

    @root3vil @Hyperoptic Have they been sold? The customer service used to be so good.

  • tommo_68
    Paul Thompson (@tommo_68) reported

    @Hyperoptic When the internet is down though you cannot switch.

  • PhilMyers53
    𝙋𝙝𝙞𝙡 𝙈𝙮𝙚𝙧𝙨 (@PhilMyers53) reported

    @Hyperoptic Complaint logged with OFCOM

  • nenamewilldo
    John Younghusband (@nenamewilldo) reported

    @Hyperoptic as you won't answer the phone and your robot can't speak or understand english be advised I don't have a contract and you can cancel my installation visit tommorow oss I don't like threats

  • rsjhayes
    Rob 🇺🇦 (@rsjhayes) reported

    @it_is_fareed and hyperoptic went down in my area after the first goal. shocking

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    @donedgley1 @mariucha77 @Hyperoptic Well I just got an email asking if my issue had been resolved and if so they will close my case! You couldn’t make it up.

  • charliemensah
    ᴄᴍ. (@charliemensah) reported

    @Hyperoptic CM3 area down?

  • gunjanarora001
    Gunjan Arora (@gunjanarora001) reported

    @Hyperoptic - broadband down for over 30 minutes and your customer care unreachable. Downdetector also showing multiple reports, is there an known outage?

  • Slimothy_James
    Ryan 🤠 (@Slimothy_James) reported

    My @Hyperoptic has been dropping as low as 0.2mbps for over 3 weeks. Front-line support has been patronising and useless and I haven't seen an email from the technician I spoke to in almost a week now. Got an email saying it was fixed when it wasn't. Pathetic display, guys.

  • Slimothy_James
    Ryan 🤠 (@Slimothy_James) reported

    @MRKCT_ @Hyperoptic Been having my speeds drop as low as 0.2mbps for over 3 weeks now. Their support is useless and have been trying to gaslight me that it's an issue in the flat. Today they sent me an email saying it was fixed (funny how they never sent anyone to my flat) and now it's down again.