Hyperoptic outages and service status in Aberdare, Wales

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  BoabyBimmer (@BoabyBimmer) reported 6 minutes ago

  @Hyperoptic so internet down for hours - what’s the update??

• 
  Kris (yes it's actually spelt with a K) (@kobraman88) reported 9 minutes ago

  @JamieGBarry @virginmedia Stupid ***** tried to offer me a "deal" for my broadband after i had been on a rolling contract for a while that was more expensive (£75pm), managed to grind them down to a decent price and the morons didn't even put me on a new contract so left and went with HyperOptic for £25pm

• 
  M. (@mariucha77) reported 10 minutes ago

  @Neverwasneveris @Hyperoptic 6 days without service in SE london

• 
  Neil (@NRManc) reported 11 minutes ago

  Logged a formal complaint about breach of GDPR with @Hyperoptic and after a 3 week delay I receive an AI generated response (which can’t even figure out my name) which pretty much says we have no idea who you are so **** off. Appalling

• 
  Farah Pop 🫧✨️ (@farahpopxo) reported 12 minutes ago

  the worst Internet provider award goes to @Hyperoptic 👏🏽

• 
  Matt Newman (@M_Newman10) reported 12 minutes ago

  Been on hold for hours. No support no help @Hyperoptic. Not good enough, please someone get back to me right away been without internet for 24 hours

• 
  Mabs Ahmed (@Mabs79) reported 13 minutes ago

  @___g_a_g_a @c932x @Hyperoptic Did they say when service will be working again

• 
  evilhomer (@EVILH0MER) reported 18 minutes ago

  @Hyperoptic Sorry, just spoke to Davis and he was useless. Still not resolved my problem and will not send an engineer out to diagnose a reoccurring problem. 0/10 Ps folk. Do not, I mean never use Hyperoptic because if you have problems they don't care. Currently looking for a new supplier

• 
  Alex Tarrant (@AlexTarrant4) reported 18 minutes ago

  @Hyperoptic We’ve been without internet since Sunday and it’s now Tuesday evening. We’ve had to repeatedly call for updates, spend long periods on hold, and still have no clear explanation or resolution timeframe in W3 Area. Told engineers attended today but still no timeframe.

• 
  R234 (@Rico234_mp3) reported 23 minutes ago

  @Hyperoptic wtf is up with your ****** services ffs 😔🤕