Hyperoptic

Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 11/18/2025 19:00

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • vanessalucyh Vanessa (@vanessalucyh) reported

    @virginmedia our Internet has been off for over 24 hours in RG4 8SP, shocking service! Complete contrast from the excellent service I received for two years from @Hyperoptic 😠

  • ILDannyMoore Daniel Moore (@ILDannyMoore) reported

    Thanks for a terrible experience, @Hyperoptic! 1) Got notified our building was connected 2) Booked a pre-install, he didn't show up 3) Couldn't book an install because of an error 4) Opened a ticket, took weeks to resolve 5) My order was cancelled, "building not connected".

  • ridikewl Jacob I Modayil (@ridikewl) reported

    @Hyperoptic Well my internet is crap Can you fix the connection issues first?

  • nikoSouthside Niko (@nikoSouthside) reported

    @JDSantos273 I'm with Hyperoptic mate, 4 years now and think the service has dropped off twice and only for an hour or two each time.

  • KimmyS86 Kimmy (@KimmyS86) reported

    @HyperopticCS Recently my Hyperoptic broadband has been awful. Slow speeds and connection dropping every few minutes. Can you assist?

  • vsriv1 Vivek (@vsriv1) reported

    @Hyperoptic Hi, Can you please help to expedite my connection issue. Its around 2 months I'm chasing everyone. Raised with "Customer Relations Specialist" but that team is also of no use. Please help. @Hyperoptic @HyperopticCS

  • zefrog Nicolas Chinardet (@zefrog) reported

    @HyperopticCS @Hyperoptic I finally talked to someone after waiting 50min! All this because of maintenance work in the building that clearly wasn't checked properly despite having been marked as completed. I know other residents who have the same issue... Not impressed, I have to say :/

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS Hi, Can you please help to expedite my connection issue. Its around 2 months I'm chasing everyone. Raised with "Customer Relations Specialist" but that team is also of no use. Please help. @Hyperoptic @HyperopticCS

  • GrahamAL802 Graham Allan 🇺🇦 (@GrahamAL802) reported

    @ThreeUKSupport It's back up ,However I am sick of the poor network services,false promises & constant excuses. I will be cancelling as soon as my Contract is up and moving to HyperOptic.

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS @HyperopticCS @Hyperoptic No DM needed. Let's discuss in public space, otherwise another "false promise" will be made. Account number: 000000633854 Complaint Nos List: 2172002, 2172374, 2123236, 2175789