Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (71%)

2. 

   Wi-fi (15%)

3. 

   Total Blackout (10%)

4. 

   E-mail (2%)

5. 

   TV (1%)

6. 

   Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Neil Thornton (@whatneildid) reported 3 minutes ago

  Being a customer at @Hyperoptic is WILD. Each time a person comes back to me with an offer it changes. Given an offer at 9pm last night. Then it’s gone up 20% today before I had chance to reply. Yet neighbour got 30% less cost for better at same time. Is this the stock exchange?

• Christopher Trimby (@cmtrimby) reported 4 minutes ago

  @HyperopticCS @Hyperoptic See above! FIX THE ISSUE!

• Joanne (@JoanneHayleyy) reported 5 minutes ago

  @Hyperoptic @HyperopticCS i've just signed up as a new customer today and was only the phone 10 minutes! agent was a really nice person and got me booked in for an engineer monday afternoon 10/10 customer service

• Annika Mathew (@AnnikaKanwal) reported 8 minutes ago

  @Hyperoptic is the internet down in islewroth?

• Robert Allan (@RobertA16000931) reported 13 minutes ago

  @HyperopticCEO not only did our service fail over Christmas and new year between 23rd Dec and 6th Jan. Now our service is out again for the weekend. Customer service people are pleasant bit there is something fundamentally wrong......@Hyperoptic

• Klaudyna Golec (@kgolec0708) reported 13 minutes ago

  @Hyperoptic I was wondering if you could help me. My contract has ened on 3rd June 2021. I will be moving country soon . How can i cancel the contract? Is there a notice ?

• dee (@TroublDeep) reported 15 minutes ago

  @HyperopticCS Can u plz prvide service in SW31?No othr providrs for 100+MB, forcd 2 use @virginmedia Traumatising exprience prvsly in a diffrnt area, going thru it again. Spken 2 landlord n managemnt company, waiting for response :(( #virginmedia #superfastbroadband #hyperoptic

• Abhishek Roy, MD, MBA (@abhishekroy) reported 18 minutes ago

  Upgraded my 150Mbps broadband to 1Gbps broadband. Thank you @Hyperoptic for the quick service. Came a long way from 100kbps days to 1Gbps. I am waiting for the day when WiFi routers are able to support full 1Gbps. Currently, one would get somewhere between 400-700Mbps over WiFi.

• Premier League Chat (@premleaguechat) reported 19 minutes ago

  @Hyperoptic Can you help? I ordered hyperoptic box over a week ago, took a week for the socket to be fixed & still no internet I have called your team over 15 times spending over accumulated 6 hours on the phone!!! Its frustrating as nobody seem to know what they are doing

• Joanne (@JoanneHayleyy) reported 22 minutes ago

  @Hyperoptic @HyperopticCS i've just signed up as a new customer today and was only the phone 10 minutes! agent was a really nice person and got me booked in for an engineer appointment monday afternoon 10/10 customer service