Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (14%)
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Wi-fi (10%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Diana Taylor
(@DianaNTaylor) reported
@Hyperoptic just sitting @BoroughFood waiting for my turn, how about you fix these guys (they’re a charity feeding folk) some cut-price super fast Wi-Fi? Enable those struggling to top up smart meters and check their emails, maybe even check their Socials 🙏🏻
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Richard Sharkey 💙🇺🇦
(@Rsharkeyuk) reported
@ianvisits @Hyperoptic Just be glad you're not on @VodafoneUK 9 days without fibre broadband and no resolution in sight
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JLT
(@YungSpvnach) reported
I had Hyperoptic for 3 years and never had an outage. Had to move to @virginmedia in my new place and there are at least 1/2 outages a month. Some big company like that can't even keep the internet stable 🙄
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John Thomas
(@BorisJohnThomas) reported
@HyperopticCS can i call the customer service number to ask about if hyperoptic is available in my location
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Olly
(@droler) reported
@ianvisits @Hyperoptic They are laying cables in my street. Notwithstanding this incident would you recommend them? I'll be switching broadband in the summer because Virgin are rising prices.
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nick vandyke
(@nick213) reported
Very disappointed with @Hyperoptic 3 days with no internet and their customer services don’t even reply. Still in my first month so time to find another provider!
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Oluseye Farodoye
(@seyefaro) reported
@Hyperoptic is seriously messing with my work. Getting download speeds of 1Mbps when you’re paying for 1Gig is unacceptable. Spoke to customer support and they’re asking me plug a cable to test. Where am I supposed to find a computer with an Ethernet port?
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HyperopticCS
(@HyperopticCS) reported
@mikecurryphotos The router is required for transmitting the connection into a wireless signal, while there is only one Hyperoptic socket per premise, the router allows for up to 4 LAN-connected devices. 1/2
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Laura
(@ldoyle86) reported
@Hyperoptic really disappointed with customer service received - been a customer since 2017 and need to cancel due to moving house (you don't supply the new property). Being told I can't cancel for 30 days despite not being in contract! Last thing I need with a stressful move.
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S_6_J_6_H
(@S6_J_6H) reported
@Hyperoptic trying to set up ZLife mini hub but instructions don’t work. Help me