Hyperoptic

Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 01/24/2026 19:10

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • MadRainbowLtd David Dowle (@MadRainbowLtd) reported

    @Hyperoptic 14 days now with no phone service with a medical need for it. You replied to@one out of 18 chasing emails. Your phones have wait times of up to 1 hour. How do I get someone’s attention? You seem understaffed?

  • Shawlands_Lee The_Asthmatic_Strong_Man (@Shawlands_Lee) reported

    @bt_uk Yes, reported by multiple households. There is currently a @HyperopticCS van in the lane waiting for an @OpenreachHelp engineer. I did tell the engineers from Hyperoptic of the issue when they were running the new cables, but they just said phone BT, and left shortly after!

  • ToytownBandit Simon Blake (@ToytownBandit) reported

    @HyperopticCS @DJAwesomeWells @Hyperoptic Temple Meads old market area is still down

  • ananthjk Ananth.J.K (@ananthjk) reported

    @HyperopticCEO Even with issue can an activation take this long? @HyperopticCS @Hyperoptic

  • DaveEV8 DaveEV (@DaveEV8) reported

    @slye @2nd_ellllectric @Hyperoptic Wonder why Spectrum is so slow where you are? I had been paying the same for 200/10 for a long time and they recently upped it to 300/10 for free. Still signed up for fiber that Ting is rolling out, though who knows when that'll arrive.

  • dhuelsermann Dirk Huelsermann (@dhuelsermann) reported

    @Hyperoptic again internet down. Second time in two weeks. When will you get your stuff right ? #Battersea

  • Meiyazzz Meiya (@Meiyazzz) reported

    @HyperopticCS @zzlzxzzlzx @Hyperoptic Shouldn’t you compensate for the customer? “Sorry” does not resolve any problems sadly.

  • ichigowashi akvilė. ❤️ (@ichigowashi) reported

    @Deiah_Renka too many people and it's too much of an overload :') but i only recommend hyperoptic because i had virgin in the past and they sold my dad dREAMS and switching over to them was one of the worst things we could have done, it was easily the worst provider i ever had 😭

  • w_gawned Will the human (@w_gawned) reported

    @Hyperoptic Waited nearly 4 weeks for a router to be delivered, and cancelled today, after being told for the 5th time, "we'll put the order in now, and a router will arrive to you in 1 to 2 business days." Terrible service, so disappointed.

  • HyperopticCS HyperopticCS (@HyperopticCS) reported

    @DJAwesomeWells @Hyperoptic Hi DJ, sorry for the belated response. :/ Do you still have connection problems in your area of Bristol? If you do please let us know what area to check.