Hyperoptic

Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 11/18/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @drljnoble @virginmedia @Hyperoptic I wouldn’t customer service awful and repair service is appalling no internet for 5 days in se1 so far

  • MarbleCoffee23 Wasim K. (@MarbleCoffee23) reported

    @dzestina_j Looooky loooky, hyperoptic what? My potatoe WiFi don’t look too bad now does it 🥸

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @HyperopticCS @Eurovision Well your service hyperoptic isn’t worth 1 point ! Se1 no broadband for 5 days . No email to your customers letting them know just bad service and non existent repairs

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @ThisIsHaden @HyperopticCS @Hyperoptic Not for se1 5 days no internet! No good customer service ! Rubbish so far !

  • placesforpeople Places for People (@placesforpeople) reported

    "What are the localised issues in #communities, what resources do we as a business have available, and what do we need to do to make sure our customers take up the opportunities we provide? It isn’t just about giving them a device." - James Prowse, @Hyperoptic #Housing2022

  • Dancingmanfound Dancing Man (@Dancingmanfound) reported

    @jamesrawcliffe9 @HyperopticCS @Hyperoptic And they had the cheek to say that there customers praise their customer service. Laughable. Hope you manage to get it sorted. I am cancelling co tract and changing supplier

  • jamesrawcliffe9 james rawcliffe (@jamesrawcliffe9) reported

    @JoshJonesLFC Day 6 still no internet in se1 . Direct debit taken tho ? Paying for no service ! Hyperoptic are the problem !

  • rajeitltd Richard Gross (@rajeitltd) reported

    @hyperoptic @hyperopticceo How long is a piece of string? No idea - exactly! The same response from hyperoptic when it comes to getting the installed service activated - so far 8 days with no success and no idea of a resolution either.

  • deborahr967 Deborah (@deborahr967) reported

    @Hyperoptic is the worse provider. They don’t care about customers, when they see a person with disabilities left in a vulnerable situation with nothing and no one she can contact in an emergency plus it disarming her door alarm shows what they are

  • mikebar38794247 mike barrett (@mikebar38794247) reported

    @Hyperoptic Don't consider this company. They have NO specialist engineers available at the weekend!? 3 day outage in SE London.