Hyperoptic

Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 12/04/2025 01:05

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (1%)

    E-mail (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • shaohancai Shaohan (@shaohancai) reported

    @Hyperoptic when is service for SW11 will be restored?

  • CynicGovernment GovernmentCynic #IndyScotland21🏴󠁧󠁢󠁳󠁣󠁴󠁿💙 (@CynicGovernment) reported

    @GeeMcWhizz @ron_mould @StFilansDream Of course. You highlighted another area that makes it even more unfair is that it seems only BT gets tax payers cash, Hyperoptic, Gigaclear, VM etc as they don't have nationwide coverage don't get bungs. BT inherited their network from the GPO. Tebbit has a lot to answer for.

  • hissnarkmateri1 hissnarkmaterials (@hissnarkmateri1) reported

    @Hyperoptic I currently have no internet service in CV47. Can you please tell me when the service is going to be restored?

  • bigsmolhands Matt (@bigsmolhands) reported

    Internet went out again after a engineer visited. Contacted @Hyperoptic to arrange another technician. They said they fixed it. I said it's going to cut out again in 20 mins so please can I arrange a engineer visit. They said they would email me if it does... andd they didnt🤬

  • reubenoconnell Reubs (@reubenoconnell) reported

    @Hyperoptic Hi, SE London, download speeds dropped this morning to around 0.6 Mbps but upload speed staying fairly high, is there an issue in the area? Have tried all the standard troubleshooting. Thx

  • banditaMohan Bandita (@banditaMohan) reported

    @Hyperoptic @HyperopticCS Managed to create an outage on a weekend and conveniently keeping their systems in a place where they can’t access on a weekend .No updates on the site and long queue to get hold of an agent . Basically you are not 24/7 so please update that.

  • laurevans311 Laur (@laurevans311) reported

    Is anyone on Hyperoptic broadband? Would you recommend, because I'm currently paying a lot of money for a very poor Virgin Media service?

  • AndrewJShirley Andrew (@AndrewJShirley) reported

    @Hyperoptic experiencing issues with connection in the NW9 area. Can you let us know if or when there will be a fix please?

  • ChrisDW01 Chris West (@ChrisDW01) reported

    Got notification today that @Hyperoptic will/should/might be installing full fibre broadband to my building next week! My days of suffering slow broadband may soon be over...might have to book some time off just to download things.

  • Nick_Q22 Nick Quinn (@Nick_Q22) reported

    I think I honestly may have had the worst customer service experience with @HyperopticCS @Hyperoptic 👀👀👀