Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (74%)

2. 

   Total Blackout (15%)

3. 

   Wi-fi (8%)

4. 

   E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Vanessa (@vanessalucyh) reported 6 seconds ago

  @virginmedia our Internet has been off for over 24 hours in RG4 8SP, shocking service! Complete contrast from the excellent service I received for two years from @Hyperoptic 😠

• Daniel Moore (@ILDannyMoore) reported 2 minutes ago

  Thanks for a terrible experience, @Hyperoptic! 1) Got notified our building was connected 2) Booked a pre-install, he didn't show up 3) Couldn't book an install because of an error 4) Opened a ticket, took weeks to resolve 5) My order was cancelled, "building not connected".

• Jacob I Modayil (@ridikewl) reported 2 minutes ago

  @Hyperoptic Well my internet is crap Can you fix the connection issues first?

• Niko (@nikoSouthside) reported 5 minutes ago

  @JDSantos273 I'm with Hyperoptic mate, 4 years now and think the service has dropped off twice and only for an hour or two each time.

• Kimmy (@KimmyS86) reported 8 minutes ago

  @HyperopticCS Recently my Hyperoptic broadband has been awful. Slow speeds and connection dropping every few minutes. Can you assist?

• Vivek (@vsriv1) reported 8 minutes ago

  @Hyperoptic Hi, Can you please help to expedite my connection issue. Its around 2 months I'm chasing everyone. Raised with "Customer Relations Specialist" but that team is also of no use. Please help. @Hyperoptic @HyperopticCS

• Nicolas Chinardet (@zefrog) reported 14 minutes ago

  @HyperopticCS @Hyperoptic I finally talked to someone after waiting 50min! All this because of maintenance work in the building that clearly wasn't checked properly despite having been marked as completed. I know other residents who have the same issue... Not impressed, I have to say :/

• Vivek (@vsriv1) reported 15 minutes ago

  @HyperopticCS Hi, Can you please help to expedite my connection issue. Its around 2 months I'm chasing everyone. Raised with "Customer Relations Specialist" but that team is also of no use. Please help. @Hyperoptic @HyperopticCS

• Graham Allan 🇺🇦 (@GrahamAL802) reported 15 minutes ago

  @ThreeUKSupport It's back up ,However I am sick of the poor network services,false promises & constant excuses. I will be cancelling as soon as my Contract is up and moving to HyperOptic.

• Vivek (@vsriv1) reported 18 minutes ago

  @HyperopticCS @HyperopticCS @Hyperoptic No DM needed. Let's discuss in public space, otherwise another "false promise" will be made. Account number: 000000633854 Complaint Nos List: 2172002, 2172374, 2123236, 2175789