Hyperoptic

Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 12/31/2025 03:50

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ERKT2 Erkan Emin (@ERKT2) reported

    @Hyperoptic Outage at SE15, any idea when service will resume please?

  • tomcoady Tom Coady (@tomcoady) reported

    @Hyperoptic why are you ignoring my support requests by email and using your contact form?

  • CChapmanVisuals Chris Chapman (@CChapmanVisuals) reported

    @Hyperoptic morning, is there any expected maintenance in the Leeds area this weekend, my internet has been down since Friday night, LS9 8BX Router works fine but the connection externally doesn’t work

  • ironside Ironside (@ironside) reported

    @AndrejsFjodoro2 @Hyperoptic @HyperopticCS Been there Andrejs. In fact I’m still there. Truly awful comms - just thanks for your patience and we’re on it. But every day is the same.

  • Juliannochie Seemore (ジュリアン) (@Juliannochie) reported

    @Hyperoptic Into 6th day of waiting for Hyperoptic activation, rather than the minutes I was told. I get pacifying messages from customer services but no timeline or evidence of anything actually happening.

  • yeptch Yeptch (@yeptch) reported

    @Hyperoptic @HyperopticCS have had 500mb down speed since “upgrading” to 1gb over 5 weeks ago. Why do I have to keep chasing you guys when I get told I’d be provided w/ an update. Absolute sh*tshow. And still no compensation when my device went down for 4 days after “upgrading”.

  • Ambo_P Ambo (@Ambo_P) reported

    @HyperopticCS @Hyperoptic If I'm completely honest.. Judging by your customer service, I have no hope that it ever will be resolved.

  • ironside Ironside (@ironside) reported

    @tomcoady @Hyperoptic Yeah Tom hide it in the dms please so that everyone else can’t see how our support makes promises and then fails to meet them 🤫

  • Ambo_P Ambo (@Ambo_P) reported

    We're heading towards week THREE without internet... and @Hyperoptic don't even know when they're going to be able to fix it?! Do better.

  • Juliannochie Seemore (ジュリアン) (@Juliannochie) reported

    @Hyperoptic I’ve been waiting for 5 days for my activation. They responded to my last tweet, but now I seem to have entered the black hole that is Customer Services