Hyperoptic

Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 02/15/2026 03:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS @Hyperoptic I hope by "specialist" you mean the people who would do the real on-ground work (Not the customer services team)

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS @HyperopticCS In waited whole day but no timeline has been shared yet to fix the issue. Can you please check with customer service team and confirm timeline. It's 2 months now waiting to get issue fixed. @Hyperoptic 😠

  • ridikewl Jacob I Modayil (@ridikewl) reported

    @Hyperoptic Well my internet is crap Can you fix the connection issues first?

  • vanessalucyh Vanessa (@vanessalucyh) reported

    @virginmedia our Internet has been off for over 24 hours in RG4 8SP, shocking service! Complete contrast from the excellent service I received for two years from @Hyperoptic 😠

  • ural43203 ural4320 (@ural43203) reported

    @Hyperoptic It's 12 hours no connection! fix it!!

  • FreakyFwoof Andre Louis (@FreakyFwoof) reported

    @iCave_Dave Can't tell you how jealous I am. I live in London and my street has no VM, no Hyperoptic, best I can get is 70 mbit down and I'm on the top tier broadband for the area. What utter crap.

  • zefrog Nicolas Chinardet (@zefrog) reported

    Not sure what happened to customer service at @Hyperoptic but it's not improving. They used to be super fast at responding. I've been variously on hold for 30min.

  • rupechat rupesh.eth (@rupechat) reported

    @Hyperoptic @HyperopticCS @HyperopticBuild 5 weeks down now and no mobile broadband either - just absurd really. Direct debit still being taken.

  • eserge01 Ekin (@eserge01) reported

    @Hyperoptic Too bad you guys still haven’t come to my area after two years of sending a letter out

  • Bone_Bonce Bone Bonce (@Bone_Bonce) reported

    Is @Hyperoptic down in Central Manchester or is it just me?