Hyperoptic

Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 02/09/2026 11:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • mayfishtp paul may (@mayfishtp) reported

    @Hyperoptic my bb has been down all day. I've sent a support ticket at lunchtime, no reply. Whats happening? I'm running out of mobile data. I'm at S11 8FD. Some info and time scales would really be appreciated. Thanks

  • SA_montero SMontero (@SA_montero) reported

    @HyperopticCS good evening, E17 here and Hyperoptic is down too, :(

  • bhallums2 Bertie Hallums (@bhallums2) reported

    @Dafydd_62 @Hyperoptic Aye, I believe that BT have teamed up with EE to cover their outages in the same way. The first time we got hot with a 24hour+ outage, I wasn't able to get the unlimited data, I resolved that as soon as I could and had to use it multiple times in 12 months.

  • yorkshire_htafc Blue and White stripes (@yorkshire_htafc) reported from York, England

    10 weeks since to my escalation, 4 weeks since my follow up, zero response from @Hyperoptic! Service live in the block for over 12 weeks, with only a couple of apartments installed. Is this tweet enough to get a response, or is posting a review on @Trustpilot? #fibrebroadband

  • Dafydd_62 🅳🅰🅵🆈🅳🅳 🇪🇺 (@Dafydd_62) reported

    @bhallums2 @Hyperoptic My company was going with BT and they said we had full coverage. Sadly they didn't bother to check our 5g,4g or even any signal in our office. We cancelled as it just didn't work. We decided to go with White Horse Telecom. Fab company.

  • ollie299792458 Oliver Black (@ollie299792458) reported

    @Hyperoptic Maybe hold off on the promotion until your full fibre connection is up and running again? Instead of 'roaming' could your team be working on fixing the current outage?

  • kawatabake Kawatabake_Sanjuro (@kawatabake) reported

    @HyperopticCS good afternoon- I am in SW8 and Hyperoptic is down here. Do you know what is occurring?

  • ajhall23 Andrew Hall (@ajhall23) reported

    @Hyperoptic my internet has been down since 4pm yesterday. Any idea when it will be back. I work from home so it’s kind of essential. L2 postcode.

  • DomanskiAntoni Antoni Domanski (@DomanskiAntoni) reported

    @Hyperoptic hi… what’s happening with the outage in SE1?

  • Manzillion Manzillion (@Manzillion) reported

    @Hyperoptic hi, I have just set up on your 500mps plan and it's struggling to get 70mps.... id been told on WiFi it would be 280mps and 480 on cable, please help!