Hyperoptic

Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 09/17/2025 13:55

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (8%)

    Wi-fi (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (1%)

    Phone (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • _Paul_de_Souza Paul de Souza 🇬🇧🇪🇺🏁 (@_Paul_de_Souza) reported

    BREAKING: Massive internet outage affecting many online services. I have no IP Phone service via Hyperoptic and Google is behaving oddly re sign in security looping. Issue confirmed as massive and global by Hyperoptic.

  • KelticDelta KelticΔ (@KelticDelta) reported

    @wackiejalsh @richardbranson Nothing to do with him. Check if you can get @Hyperoptic though. If not try to get 4G broadband via Vodafone or 3. Oh and if it’s just wifi issues in a big house or a house with thick walls you’ll really need a better Wi-Fi system using mesh connections to multiple Wi-Fi points.

  • NathanCraig_9 Nxthxn (@NathanCraig_9) reported

    @Hyperoptic Once again no estimated time scales for the issue to be resolved. As polite and understanding as the service agents are, it is incredibly frustrating to be left with no Wifi for over 8 days now with no timeframe as to when it will be available...

  • gerwyn Gerwyn (@gerwyn) reported

    @mikeapollo Sounds about right for those two providers. We failed to get traction re Virgin and Hyperoptic. We would have settled for FTTC, but lucked out when they installed FTTP out of the blue for us. Honestly these new 5G devices are surprising lot great, even in bad weather

  • mshairani Mustafa Shairani (@mshairani) reported

    @HyperopticCS All my neighbours in Wantage who use Hyperoptic have lost internet, is tht related to your power outage issue & if so I would imagine an ISP ensuring redundancy for power supplies

  • Sam_PdB ThePdB (@Sam_PdB) reported

    @Hyperoptic any ETA on service being restored? Internet has been down for an hour now

  • eyousri Eslam Yousri (@eyousri) reported

    @HyperopticCS I am wondering. How come a big company like hyperoptic can not fix the issue till now. 100 subscribers does not have internet for almost 10 days and support and customer care is informing that there is no estimated time to get issue fixed !!!!!!!@Hyperoptic @HyperopticCS

  • Jakecfm Jake (@Jakecfm) reported

    @Hyperoptic damn, we running a nostalgia night or something? Haven’t dipped below 5mbps since the dark days of AOL

  • TheMexicanMoose Moose but cold⚜️ // ✊🏽✊🏾✊🏿 (@TheMexicanMoose) reported

    Okay so I was still confused as to why my internet literally just cut out halfway through stream so I've done a speedtest and I'm only getting a little over half my upload and download... @Hyperoptic @HyperopticCS HALP

  • NathanCraig_9 Nxthxn (@NathanCraig_9) reported

    @Hyperoptic very disappointed with the service which has left me with no broadband for the past 4 days. No one able to give an expected timeframe within which a solution to be found. Incredibly frustrating. Have 1 extra day of patience but then I will be switching providers…