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Hyperoptic

Hyperoptic outages and service status in Aberdare, Wales

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Aberdare, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • bitwog
    Adam Piper (@bitwog) reported

    @Hyperoptic for over a week now I've been experiencing drop-outs on my internet connection and and for 6 days I've been largely ignored by your support team. You used to have excellent competent staff and now it's a frustrating mess to deal with you.

  • ells_afc
    ells🦋 (@ells_afc) reported

    @block13afc @Hyperoptic Can you fix my internet please xxx

  • flowergirl_lon
    Sam (Flower Girl) Jennings (@flowergirl_lon) reported

    @Hyperoptic my internet is showing as connected, but there’s no signal. It’s also saying it’s fine on your website. It is not fine. I have done all the troubleshooting to no avail and every time I try & call you it disconnects. HELP!

  • Slimothy_James
    Ryan 🤠 (@Slimothy_James) reported

    Intermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.

  • drchrisnewton
    Chris Newton (@drchrisnewton) reported

    Wi-fi down for a second day. @Hyperoptic are very slow to respond, and won't even guarantee an engineer visit today. It looks like my time with this company won't be very long. Not good enough.

  • MrRoflWaffles
    Milo (@MrRoflWaffles) reported

    hyperoptic is actually the worst internet provider in the UK, I have had internet issues for TWO MONTHS and their email support is nonexistent, been ghosted for weeks at a time, keeps stopping me doing my job. so frustrating aaaaaaaaa 😩

  • ___g_a_g_a
    mayhem in my veins 🇵🇸 (@___g_a_g_a) reported

    @c932x @Hyperoptic Mine too! I've been on hold for an hour and 30 mins. Got through to customer service and they said they'll transfer me right away on hold again

  • Iijo__9
    JO (@Iijo__9) reported

    @Hyperoptic My router has had a red Internet light for over 3 hours. I’ve power-cycled it several times, but the Broadband light is green and the Internet light stays red.. could you help please?

  • matttrighetti
    Mattia Righetti (@matttrighetti) reported

    @Hyperoptic all good? Service has been down for hours now

  • hopper70
    neil gorringe (@hopper70) reported

    @TomThornhill_2 @Hyperoptic On our street Hyperoptic seems to be working for some houses but down for others, so guess it’s quite random