Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (73%)

2. 

   Total Blackout (15%)

3. 

   Wi-fi (10%)

4. 

   E-mail (2%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Marian (@Maria59914) reported 3 minutes ago

  @Steven_James1 @Hyperoptic Their expansion has led to serious customer service failures. The number of 1* reviews on TrustPilot for this month alone accompanied by exceptionally detailed reviews of the level of failure is a warning sign. As of today after less than 4 weeks I am facing the worst experience

• Marian (@Maria59914) reported 3 minutes ago

  @Hyperoptic The only good things about the festival were Bob Vylan & Kneecap. The rest were as indifferent as your now very poor service

• tom harvey (@tharv) reported 5 minutes ago

  @Hyperoptic @virginmedia Even if I still under contract to broken Virgin?

• Aaisha Dadral (@AaishaDadral) reported 6 minutes ago

  @Hyperoptic I’m a new customer and I’m already looking at cancelling our account - your service has been super poor. Service due to start 18/07 - engineer’s been out, we’ve spoken to activation team several times - the account is awaiting the system team to change serial numbers

• Ishani (@ibhoola) reported 7 minutes ago

  @Hyperoptic no service since yesterday afternoon, very unhelpful service. No idea how we can resume service-

• Sarah Clarke (@sarahkathryncl) reported 8 minutes ago

  @Hyperoptic Is the music and infuriating message intentional so customers put the phone down?

• Kane (@KorporateKane) reported 14 minutes ago

  @Hyperoptic I have contacted your complaints team 4 times with no response and am having my price raised again. I urgently need support. These issues have been going on for weeks. How can I get this resolve ASAP?

• Haych (@haych13_) reported 19 minutes ago

  Seriously @Hyperoptic Three days in a row the Internet has gone off. This is ridiculous, I want some compensation or something, this cannot continue. How can service be THIS BAD?!

• Kane (@KorporateKane) reported 19 minutes ago

  @Hyperoptic I have contacted your complaints team 4 times with no response and am having my price raised again. I urgently need support. These issues have been going on for weeks. How can I get this resolve ASAP?

• Sarah Clarke (@sarahkathryncl) reported 20 minutes ago

  @Hyperoptic Don't do it. Customer service times are a joke.