Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (14%)
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Total Blackout (12%)
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E-mail (1%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Allen
(@allen_ems) reported
@Hyperoptic any updates on the so far all day outage in CM3 area?? I’ve not received any notifications or estimated fix time…thanks!
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Melanie Teff
(@melanieteff) reported
@Hyperoptic How about a Christmas gift of fixing your service when it goes down?! Waiting more than a week now in E1 for Hyperoptic to fix its outage. All the Hyperoptic customers in our building in Whitechapel are without any internet service now- v disappointed with your customer service
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HyperopticCS
(@HyperopticCS) reported
@Janet4tlc @Hyperoptic @IslingtonBC We're truly sorry to hear about the ongoing issue, and we have made sure that we check all the details on this and get the team to respond to you with an update via email. Please check your inbox when you get the chance and DM us in case we can help with anything else.
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Tim Hudson
(@timhudson73) reported
@Hyperoptic Would be great if someone #hyperoptic had not terminated my internet access for no reason on 23rd December without resolution! Full working day today still no resolution! So disappointed in poor service @Hyperoptic
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Ash
(@theashrb) reported
Imma try get them onto Hyperoptic like me lol I’ve never ever had speed issues with Hyperoptic.
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Mark
(@mark_p_knight) reported
@Hyperoptic @HyperopticCS @HyperopticBuild No internet since Tue as can’t activate. No news on engineer. No answer to questions. Mangers don’t speak to customers apparently. Worst customer service ever.
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Gabor
(@GaborPfalzer) reported
from
Kensington, England
@BigupJeff @virginmedia Yeah, unfortunately. We are okay with the service, that’s why we kept it in the new one, but the customer service is a joke. Had @Hyperoptic once, was absolutely brilliant. Too bad it’s rarely available.
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HyperopticCS
(@HyperopticCS) reported
@Janet4tlc @Hyperoptic We can assure you that we have no intention of providing any misinformation, and the engineer who visited the site today sadly couldn't proceed with the installation. We've emailed you with more details on this, and you can also feel free to DM us for any further help.
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Amir
(@aamirius69) reported
@_TheLast0ne Hyperoptic are great, kept their prices constant despite everything else rising, always been 100% service level for me. No complaints
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Rob Baker
(@rbaker74) reported
@Hyperoptic I presumed you sending us a new router would improve our broadband. Instead, it's completely unreliable, regularly cuts out and is so, so, slow. Odd you also keep suggesting we upgrade. Coincidence? Think a switch is on the cards #lessthanhyperoptic #broadband