Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

• Internet (72%)
• Wi-fi (15%)
• Total Blackout (10%)
• E-mail (2%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Lanxon (@Batteryhq) reported 3 minutes ago

  @Hyperoptic @HyperopticCS Tbf initial delays were Council-related but today was booked over a month ago and customer services assured me it had the green light. A day of having moved plans to stay in wasted and means more time tethering to 3g at home.

• 
  Mikeybob (@brudermike) reported 4 minutes ago from Edinburgh, Scotland

  God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.

• 
  Marcus Kamara Parker (@MarcusKP1) reported 6 minutes ago

  @ProdByWalkz @virginmedia Just go online and register your interest in hyperoptic and hopefully they install it in your area. I was screaming at virgin media everyday back in 2017 now my speeds stay at 930 up/down all the time. Hyperoptic or com fibre are the only reliable ones

• 
  Naveen Chaudhary (@theNaveen23) reported 9 minutes ago

  @Hyperoptic Hi, I am not able to connect to internet since morning. Neither am able to reach out on customer support, already on wait for past 30 mins. Could you please help asap ? Thanks

• 
  Shane (@showens3) reported 11 minutes ago

  Hi @Hyperoptic , what is going on with your service in Highbury? Been down all day. Any ETA on a fix?

• 
  Andrew Lanxon (@Batteryhq) reported 12 minutes ago

  Heard good things about @Hyperoptic but having bad time with them so far. Waited over a month for an installation and nobody turned up to do the works, despite assurances on the phone last week that it was all scheduled. @HyperopticCS Went silent after confirming account details.

• 
  Stefano λ₿.λ⚡ (@palutz) reported 14 minutes ago

  @Hyperoptic What is the point of this tweet? You are not expanding and you never come back to people subscribing. We will get to Mars before you reached decent coverage.

• 
  aaron farrer (@mistafarra) reported 15 minutes ago

  @Hyperoptic new customer here. Seems impossible to get some help, I’ve followed instructions and links but just hitting dead ends. I’ve set up my account but can’t find the booking page for installation

• 
  Chris Biron (@biron_io) reported 17 minutes ago

  @Hyperoptic @HyperopticCS internet is completely down in E9, Hackney. Are there outages in the area?

• 
  Mikeybob (@brudermike) reported 19 minutes ago from Edinburgh, Scotland

  @Hyperoptic @HyperopticCS 14 hour outage. No updates from Hyperoptic. An outage of this length without an update to customers is unacceptable. Your outgoing message about outage was recorded in an echo chamber and is inaudible. 1/2