Hyperoptic

Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 03/12/2026 01:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (15%)

    Wi-fi (15%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Martinned81 Martin 马丁 Holterman (@Martinned81) reported

    But never mind, my broadband at the new flat now worked, and that's all I really care about. @Hyperoptic can sort out everything else without me.

  • LaurieIsATart Laureo Speedwagon (@LaurieIsATart) reported

    Hey @Hyperoptic, any explanation as to why my internet upload/download speeds are so poor in Glasgow city centre? Can barely watch a thing

  • bettyo1976 Bethan Ovens (@bettyo1976) reported

    @NickHulin @HyperopticCS @Hyperoptic Was it fixed? I'm TW9 and mine also went down on the 25th but yet to be sorted out (despite emails and Live Chats).

  • ahmed__haffez Ahmed Hafez (@ahmed__haffez) reported

    @Hyperoptic Because you are already the most expensive service in the Uk. And you don’t even provide internet.

  • georgerowberry George Rowberry (@georgerowberry) reported

    Such a disappointing experience with @Hyperoptic has taken over 3 weeks just to get a pre-install check! Just to be told their system is broken and I may or may not even get one!…terrible experience and completely left in the dark, lost hours on the phone to CS . 😤

  • sarcsausageroll Clint (F apologist) (@sarcsausageroll) reported

    If you’re looking for an ISP I cannot recommend @aaisp or @Hyperoptic enough. Only ISPs I’ve ever had where I almost never had any issues.

  • MissJennyBird Jenny Bird 🇪🇺 #NOTMYPM #GTTO 💙#NHS (@MissJennyBird) reported

    Any news on my installation @Hyperoptic @HyperopticCS or are you going to leave me yet another day without any service?! This has been going on since TUESDAY morning. Never, ever known a Company like it!!!! 🤬

  • mycatlovesyous Someone Somewhere (@mycatlovesyous) reported

    .@Hyperoptic Connection in London has been down and your chat facility is not working. Update please!

  • graemebrown86 Graeme (@graemebrown86) reported

    @LGSTFU22 @HyperopticCS Point proven then I don't know how they get it to each property but clearly a wider issue despite them denying it. DO YOU UNDERSTAND @Hyperoptic ? Where's the Glasgow engineer? Get them to my block to prove I'm right!

  • muaythaidevil Simon 💙 (@muaythaidevil) reported

    If you thought BT or Virgin had bad customer service, well they have nothing on @Hyperoptic who failed to attend to install new broadband. No contact whatsoever, it took nearly 6hrs to speak to someone who then couldnt tell me what happened & all support tickets not answered.