Hyperoptic

Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 11/25/2025 03:35

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (71%)

    Internet (71%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • samuelfurniss Sam Furniss (@samuelfurniss) reported

    @jcwhall @Hyperoptic It is. I'm in Field House Wasn't sure how wide the problem went.

  • lfc_mm79 Michael (@lfc_mm79) reported

    @Hyperoptic hello the connection to the broadband has been down for over 2 hours. Se16 area

  • val_mun__ munvaleriy@gmail.com (@val_mun__) reported

    @HyperopticCS @Hyperoptic Hi, internet down in E14 for 2h now though message in my account page says it will be 4 minutes due to maintenance work. Also the works were supposed to be over by 12:30 now is 12:50, it is still down. Tried to call but cannot get through

  • alaksana96 Aufar (@alaksana96) reported

    @Hyperoptic @HyperopticCS One of your engineers was digging up the cables in SE1 and now I have no internet in the house. I spoke to the engineer and they said that no damage to the wires should have occurred, but I still dont have internet

  • _MrTwist Mr. Twist (@_MrTwist) reported

    @Hyperoptic my wifi isn’t working and I have Parents’ Evening in 45 minutes online, please can you help!

  • vera_rocha VERA ROCHA (@vera_rocha) reported

    @Hyperoptic so disappointed with this company. Huge lack of information between Engeneer and the customer service. I was told that my apartment is unserviceable while the whole building has Hyperoptic.

  • ananthjk Ananth.J.K (@ananthjk) reported

    Still not activate. How long do I have to wait? @HyperopticCS @Hyperoptic @HyperopticCEO. ITS BEEN AND MONTH AND NO CONCRETE RESOLUTION FOR A SIMPLE SOFTWARE ISSUE.

  • adnan_miah Adnan (@adnan_miah) reported

    @Hyperoptic Today is the 29th Nov and I have not recieved my router. I have spoken to customer support team but it is out of their hands as they're awaiting response from the warehouse. Again this service is poorly managed and @HyperopticCEO need to look into another provider!

  • Uklawyer123 Mrlaw (@Uklawyer123) reported

    @freetoswitch 1/2 Don't bother with this. @Hyperoptic will get you in and then screw you. I currently have 19 months left on my deal, @HyperopticCS do not provide the service at my new address, so I'm left with no choice but to pay a termination fee of £380!

  • DEMIGOD_ROB DEMIGOD_ROB (@DEMIGOD_ROB) reported

    @Hyperoptic @Hyperoptic internet is down again in the N7 area of London. Can you confirm what the problem is and when this will be resolved?