Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Total Blackout (15%)
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Wi-fi (9%)
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E-mail (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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AJ
(@appariciojunior) reported
@Hyperoptic quick idea: help your customers to renew with the same price, jumping 20£ a month and sending an email saying you can cancel and open a new account, I DONT WANT A NEW ACCOUNT, just leave it at the price I pay for the past 6 years. this renewal experience needs REDO.
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Colin Wren
(@colinwren) reported
@robdykedotcom @Cloudflare @Hyperoptic Looks like whatever you rolled out today (assuming that's why my internet blipped earlier) has broken BGP as it's now "incorrectly accepted invalid prefixes"
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Mohammed
(@MohammedA123) reported
@SimonMonger @Hyperoptic I've been having issues since December too isn't resolved still
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Kamal
(@noblesalley) reported
@Hyperoptic @IanKingSky @SkyNews You know what you really don't want to miss? That my family has been without Internet service from #NotsoHyperoptic for 15 days. West London roads being destroyed for weeks to lay fibre. But network reliability is weak. 2nd long outage in 3 months.
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Dean Pountain
(@DeanPountain) reported
@edstub207 However there has also been an increase in energy bills over Winter, and I believe most places charged more because of this. In terms of Internet, if your area has HyperOptic I recommend them. Never been with anyone other than Virgin, speeds were ok, customer service wasn't :')
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LegenDARIE
(@LegenDARIEyy) reported
@Hyperoptic No just price hikes if you happen to miss an email and a petty customer service that refuse to give you the same offer that's on your their website, because you miss an email. What a joke
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Hugo Nogueira
(@Marabyte_) reported
@DominicTarason @dark1x I’m with @Hyperoptic and have +900Mbit up and down on the 1Gbit package. I get around 800Mbits when downloading from steam, epic store around 500.
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Nick
(@BeardofRice1) reported
@larracroft @virginmedia There are lots of other options. Hyperoptic, Cuckoo, many smaller providers that have great customer service and offer better latency (ie. better streaming) and should be able to match VMs speed once Openreach Ultrafast Full Fibre is rolled out nationwide (end of 2024, I think)
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Chester on the Web
(@Chesterontheweb) reported
@DawnieDove @DrewWildgoose According to information from Ofcom Shell Energy have Not signed up to pay Compensation for Poor and Loss of Service. But the major broadband providers who have signed up, include BT, Hyperoptic, Sky, NOW Broadband, TalkTalk, Virgin Media and Zen.
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HyperopticCS
(@HyperopticCS) reported
@papafuzzz @Hyperoptic Liam, we're extremely sorry for the inconvenience. We have multiple teams working on the issue and you will be aware when we restore the connection.