Hyperoptic

Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 02/26/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • dagliene7 andrea bonfiglioli (@dagliene7) reported

    @Hyperoptic best service from an ISP out there

  • tommc10 Tom mckee (@tommc10) reported

    @HyperopticCS Hey Hyperoptic, you said this on trust pilot and then you never investigated nor contacted me ! We can talk here !

  • willmorgan Will Morgan (@willmorgan) reported

    @Hyperoptic Your service has been down for around 3 hours, could you provide an ETA as to the fix? Website information scarce.

  • qbalsdon Quintin Balsdon 💙 (@qbalsdon) reported

    Hey @Hyperoptic I can’t seem to get an internet connection in SE13 - tried rebooting the router. Is there an issue?

  • JohnstoBenjamin Benjamin Johnston (@JohnstoBenjamin) reported

    @Hyperoptic Incredible speeds, unbelievable reliability and amazing customer service is why I switched to Hyperoptic!

  • SkibbleDazz Raza (@SkibbleDazz) reported

    @Hyperoptic #10YearsOfHyperoptic I switched to Hyperoptic from Sky around 2015 i think when it first came in Birmingham, registered my interest and got it first. never looked back. It's super fast (1gig) download "& upload". Has "never" broken down. Life support during pandemic. Simply best!

  • Si_Berry Simon Berry (@Si_Berry) reported

    @Hyperoptic You don’t quite have the service coverage of BT though yet do you… get to more homes faster and you’ll be quids in I’m sure! P.s I’m already a FTP customer but only BT can supply 😠

  • girllikeanu Nene leakes Stan account (@girllikeanu) reported

    I’ve had hyperoptic Wi-Fi in my flat for the last 5 months and I’ve had no issues at all. Anyone on sky needs to move asap because we were suffering for no reason!

  • per_hansen Per Hansen (@per_hansen) reported

    @Hyperoptic I'm with these guys and it's been really good so far. They know how to run an IP network, downtime has been minimal (usually only their transparent caches) and performance is great. Upgrades have been easy and I have never had to contact them about a fault.

  • GillespieGayno1 Gaynor Gillespie (@GillespieGayno1) reported

    @Hyperoptic please answer the phone on your so called 24 hour support service, internet down again