Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (75%)
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Wi-fi (14%)
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Total Blackout (9%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Schadenfreude
(@jeffsprogress) reported
Hi @virginmedia I’ve had your broadband now for 18 years. It’s been down for 30 hours now and your inept staff can’t find my account, but you keep sending me service updates. Please get a bloody grip. @Hyperoptic is looking pretty good right now.
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imraan ahmed
(@Imo1810Ahmed) reported
@Hyperoptic hi. I missed my renewal option date by 1 day and am now unable to get the price quoted for my renewal. I am being treated as a new customer. Is there any way my quote can be reinstated. This type of treatment is very different to all other providers who value loyalty
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Hayden David
(@HaydenDavid2) reported
Anyone else having problems with @Hyperoptic ? Been with them less than a month and already having issues of internet cutting out @HyperopticCS
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Distortionxxxx
(@distortionxxxx) reported
@virginmedia There's one Virgin company going under at the moment, hopefully this one will go down too with them when alternatives start to appear in wider areas such as @Hyperoptic and @CommunityFibre who all provide a far better service for less money, fancy that!
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Jacqueline
(@PanJamGames) reported
@no_name_964480 @virginmedia If its available in your area. Hyperoptic. They're the best Internet we've ever had. Both in service provided, and customer service. I seriously can't recommend them enough.
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N.
(@boynamednaz) reported
@Burnzyyyyyy @Hyperoptic Strap in. I’ve been waiting for over a month for installation and each week it’s ‘we promise it’ll be next week’ to ‘sorry we couldn’t set it up again’. Don’t leave it too late to raise a complaint as the customer service team get ignored by field teams and not worth chasing up.
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DJGaryBaldy
(@DJGaryBaldy) reported
@BrianGameyGamin @virginmedia I ditched them after 10 years of bad customer service I'm now with HyperOptic and I don't have anywhere near the outages I used to have. I've had 2 that I can think of in 16 months and one of them wasn't their fault.
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A. Cherrie 🇺🇦
(@cherrie2502) reported
@Hyperoptic hi, are your phone lines down? I’m trying to activate my broadband and none of the numbers I’m using are connecting including 0333 332 1111. Help please!
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WxrldWxn
(@WxrldWxn) reported
@virginmedia absolute *****. upgraded to you from hyperoptic to get 1gb/a speeds from 500mb/s 2 weeks ago and it’s been down 4 days since i’ve joined.
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Daniel Burns
(@Burnzyyyyyy) reported
@Hyperoptic there was a problem installing the fibre at my property last week. I've still had no update when the engineers will be back. And to top it off I've had the email to tell me my bill will be ready for next week for the internet that I haven't had yet...