Hyperoptic

Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 12/11/2025 09:45

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (10%)

    Wi-fi (10%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Ashmantaps Ashley Taplin (@Ashmantaps) reported

    @Hyperoptic Dogs**t company! Been waiting 2 weeks for an engineer to come fix our internet and still nothing

  • AfcZafar AFCZafar (@AfcZafar) reported

    @Argos_Online @Cex 180MBP. I have hyperoptic. Your website is slow. Takes ages to proceed to the next phase. Happens every time I use it. Can't even change my billing address without it slowing down. Sorry I've cancelled purchase. Walking to CEX the land of nerds.

  • Amorious__Works Amorious Security Engineer (@Amorious__Works) reported

    Ladies and gentlemen if you Wondering why broadband is in a poor state these days this is exactly the reason why This was installed by hyperoptic I can definitely tell there was two teams that worked on this looking at the back of the cabinets insulation we should call that team

  • MarcusKP1 Marcus Kamara Parker (@MarcusKP1) reported

    @ProdByWalkz @virginmedia Just go online and register your interest in hyperoptic and hopefully they install it in your area. I was screaming at virgin media everyday back in 2017 now my speeds stay at 930 up/down all the time. Hyperoptic or com fibre are the only reliable ones

  • Ashmantaps Ashley Taplin (@Ashmantaps) reported

    @Hyperoptic Dogs**t company! Been waiting 2 weeks for an engineer to come fix our internet and still nothing

  • TheMarkoPopovic Aleksejev ćale (@TheMarkoPopovic) reported

    @Hyperoptic 65 total - not bad at all!

  • brudermike Mikeybob (@brudermike) reported from Edinburgh, Scotland

    God help anyone who chooses you as their isp. I only hope this thread will be a warning to others. Avoid at all costs. These guys are chancers and you don’t want to have to deal with this bullshit. BEWARE - HYPEROPTIC IS A LOST CAUSE. AVOID AT ALL COSTS.

  • banditaMohan Bandita (@banditaMohan) reported

    @Hyperoptic @HyperopticCS Managed to create an outage on a weekend and conveniently keeping their systems in a place where they can’t access on a weekend .No updates on the site and long queue to get hold of an agent . Basically you are not 24/7 so please update that.

  • bigsmolhands Matt (@bigsmolhands) reported

    Internet went out again after a engineer visited. Contacted @Hyperoptic to arrange another technician. They said they fixed it. I said it's going to cut out again in 20 mins so please can I arrange a engineer visit. They said they would email me if it does... andd they didnt🤬

  • kittytonk Kathryn A 💙 #European #Rejoiner (@kittytonk) reported

    @GirlGiada There are a couple of free things to check first. Electronic equipment near your router could be interfering (move it/other stuff) or the signal could be competing with a nearby neighbours router. Call hyperoptic tech help desk for advice on how to adjust it.