Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (72%)

2. 

   Total Blackout (13%)

3. 

   Wi-fi (11%)

4. 

   E-mail (2%)

5. 

   TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Stephen George (@stephenmgeorge) reported 2 minutes ago

  @Hyperoptic it is literally impossible to speak to you. Awful service.

• Brijraj (@AnandBrijraj) reported 3 minutes ago

  @Hyperoptic we’ve recently moved into a new apartment. Already setup the box, selected the 24 month plan, provided the tenancy agreement and shared our bank details but still the service is inactive. Any resolution?

• Fatih (@f_akca) reported 4 minutes ago

  @Hyperoptic @HyperopticCS Your network still don't give me IPv6 address. It is NOT related with my router or computer configuration. Your network routers/switches are not configured properly to provide IPv6. Can you please fix it?

• abdulaziz (@essam19891) reported 4 minutes ago

  @Hyperoptic @UswitchUK Three weeks ago, the internet was down, and we contacted your company and they said we will send a broadband, and now a week, and the broadband has not been sent, and I am a student, and I could not study, and the problem was not resolved. What should I do.

• TSousaPereira (@TSousaPereira) reported 5 minutes ago

  @Hyperoptic I am also facing the same. Two days without internet. Talked with you guys yesterday and an engineer was supposed to be solving the issue around 4pm yesterday, but it is still down. Any updates? (NW10 zone)

• Sriram Sivaraman (@ssriram7) reported 9 minutes ago

  Hyperoptic - I really feel let down by you guys with the unavailability of network engineer to sort out the internet issue this weekend at LS2. It’s been almost a day and it baffles me why no one was even available to make an attempt to visit the property. Poor Service!

• HyperopticCS (@HyperopticCS) reported 9 minutes ago

  @WP5150 @GavPercyPhoto @Hyperoptic Hi, sorry for the inconvenience. The engineer will be there around 20:30 to fix the fault. Thank you for your patience!

• Chris Dawson (@guthearthead) reported 12 minutes ago

  @Hyperoptic @HyperopticCS installed stage 1 @ property, promising stage 2 in days - then you suspend stage 2 and will not have dialogue with us re completion. We now have no internet. Fraudulent and irresponsible action. Terrible cus service. Can someone in ur Org pls fix this?

• Olivia (@Livy_Herring) reported 13 minutes ago

  @Hyperoptic hi, my wifi has been down for four hours now. Please can someone message me so I can get an update? Thanks

• Sriram Sivaraman (@ssriram7) reported 13 minutes ago

  @Hyperoptic - Weekend service is appalling and now I will have to change my plan to go to office tomorrow for weekend support as I work in IT.