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Hyperoptic

Hyperoptic outages and service status in Aberdare, Wales

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Aberdare, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Tidal_Labs
    Tidal Labs (@Tidal_Labs) reported

    @Hyperoptic your cancellation service is so unprofessional and inconsiderate it literally makes me feel sick. Ive submitted a request to cancel. Ive had no callback after 6 weeks. I call your tel line and i'm left on hold for 45 Minutes, Making it from 8th to 7th in the Queue.

  • NozzaOneHand
    NozzaOneHand (@NozzaOneHand) reported

    I am seriously confused why we are stuck paying ridiculous prices for 1GB Internet from @virginmedia because @toobbroadband and @Hyperoptic won’t get there stuff together to help the north of the UK

  • scarab999
    steven🐧 (@scarab999) reported

    @marcwalsh @Hyperoptic Yes, same. Drove me mad, now using a hotspot to do some work. There is no outage apparently in my area....

  • TusharTony
    Tushar Tony (@TusharTony) reported

    @Hyperoptic Most useless broadband service ever #hyperoptic

  • tommo_68
    Paul Thompson (@tommo_68) reported

    @Hyperoptic How will users contact you when your Internet isn't working. Services went down yesterday, and nothing advised by you again. Hopeless company and you don't care

  • Choymer
    Mer (@Choymer) reported

    @Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2

  • Envel18
    Envel (@Envel18) reported

    @Hyperoptic Reported a broadband fault on Friday. 500 Mbps package, but only 17–70 Mbps download while upload remains around 500 Mbps. Ticket open, no update from Technical Support, and unable to reach support by phone. Please DM me.

  • sherifafafahh
    RIFFAAA. (@sherifafafahh) reported

    @Hyperoptic I swear I will ******* lose it with you people. Refund me my £700 NOW. And furthermore what is this bullshit that I can only call or chat within certain times. I have hadbthe worst experience with your uncouth business. I want that refund immediately.

  • janaka_a
    Janaka Abeywardhana (@janaka_a) reported

    @Hyperoptic we have an outage in E14 in our building. multiple residents including myself.

  • lulu_veganx
    Lucy Ⓥ 🌱 (@lulu_veganx) reported

    @donedgley1 @mariucha77 @Hyperoptic Well I just got an email asking if my issue had been resolved and if so they will close my case! You couldn’t make it up.