Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (71%)
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Total Blackout (14%)
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Wi-fi (12%)
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E-mail (2%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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lleigh
(@latishaleighx) reported
@Hyperoptic the service you are providing is appalling and no one is working fast enough to get this issue resolved.
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Higerheights
(@higerheights) reported
Disappointing service from @Hyperoptic nearly 3 hours with no Internet. Can't get through to online support been holding fo over 20 mins. Missed an important meeting. I should be compensated
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arnav
(@ArnavDreams) reported
You have very conveniently disconnected my internet today stating some validation error. I have never dealt with an internet company so slow in functioning and so frustrating to deal with. There is no turn around time, no customer satisfaction, no accountability. @Hyperoptic
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lleigh
(@latishaleighx) reported
@Hyperoptic you guys are seriously starting now to irate me. why do I keep on having to chase issue with you every day? we have been without Wi-Fi for a week? do you think this is acceptable?
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aeris daddy
(@thekuntz69) reported
from
Barnet, England
So @Hyperoptic @HyperopticCS and idea if the service is going to come back on in London today? Also it would be a good idea to update your service indicator on your website in line with what your CS is explaining on the live chat.
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Cristina
(@sendhelpformom) reported
@HyperopticCS @Hyperoptic I can confirm that my internet is back on. However the speed is still a third of what it should be. I am actually scared to ask you guys to fix it. Can you without killing my internet again?
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Samit Max Patel 💩
(@iamsamitpatel) reported
@Hyperoptic what kind of internet are you providing? Everyone in the whole area has had no internet since 3 pm. No official notice on your socials and your chat and phone lines disconnect. Awful service
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Ramneek D Singh
(@d_ramneek) reported
@Hyperoptic Have had no internet in E1 since yesterday evening! Please fix this as I work from home and it quite annoying for sure! My roommate called and you only promised to have someone at my place in 10 days?? What is this kind of service, so I need to work on 4G now?
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jjwere
(@jjwere1) reported
@Hyperoptic I am definitely suing for compensation. No wifi in the NW9 area for 15 hours now. No communication or response from customer service. ****** network and leaving definitely.
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Rajan Patel
(@RajanPatel91) reported
@HyperopticCS @beebeegom @Hyperoptic You just have an idea if the issue will be resolved by the morning?! Are people on site investigating or all not working? Having no ETA is unacceptable! Majority of us work from home on a Friday. This is a huge outage affecting everyone!