Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
E-mailProblems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
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Internet (73%)
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Wi-fi (13%)
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Total Blackout (12%)
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E-mail (1%)
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TV (1%)
Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Henry
(@erossiniuk) reported
from
Wandsworth, England
@Hyperoptic not only the internet connection is down but also my Wi-Fi at home is down 🤬 what kind of engineering works are you doing?
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Hawkes
(@eileenhawkes) reported
@CommunityFibre Ive been holding on for Customer Service to answer for 1:07:46 and counting. Do you care answer? Or shall I go direct to Hyperoptic who were at my door earlier?
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Pravish Vijayan
(@i_am_pravish) reported
@Hyperoptic . Worst experience with hyperootic. Have asked for installation of hyperoptic connection on 30th September. They said hyperoptic is available in my building. I was given a date of installation of 11 Oct(almost 2weeks away).
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dee
(@TroublDeep) reported
Can u please improve ur customer service helplines #hyperoptic
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IslandNationsMaaan
(@RubenRuiloba1) reported
@Hyperoptic I have lost my internet service after you suggested I switched to your Total Wi-Fi service and now you can’t tell me when this will be resolved. I have been on the phone with your CS team and every time I get a different answer. Are other users having similar issues
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Pravish Vijayan
(@i_am_pravish) reported
@Hyperoptic Their engineer come here, install and then say there is low power and that I would have to call support and request another engineer. When I did, they told me the next engineer could come only on 21 Oct.
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Sriram Sivaraman
(@ssriram7) reported
Hyperoptic - I really feel let down by you guys with the unavailability of network engineer to sort out the internet issue this weekend at LS2. It’s been almost a day and it baffles me why no one was even available to make an attempt to visit the property. Poor Service!
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Lionheartx10🇬🇧
(@lionheartx10) reported
@Hyperoptic @HyperopticCS Hopefully find out whats causing the issues, my twitch server tests have all come back 100% quality all fine. Tried different software, different PC's. Still messing around with settings now...
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Martin Bean
(@martinbean) reported
@HyperopticCS So if you wish to offer me a deal @Hyperoptic then I’m all ears. But I’m not continuing to pay £144/year MORE for a mere 15% of the speeds a new customer gets.
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Pravish Vijayan
(@i_am_pravish) reported
@Hyperoptic They came in today and said they have fixed it, but now they are saying they need the first engineer to come physically to close the ticket and then only they can activate it. The date for next engineer slot is 27 Oct. Horrible just plain horrible. Worst service seriously.