Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

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Full Outage Map

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

1. 

   Internet (74%)

2. 

   Wi-fi (12%)

3. 

   Total Blackout (12%)

4. 

   E-mail (2%)

5. 

   TV (1%)

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• Asad Feroz (@aferoz007) reported a minute ago

  @awakenedyogi19 @Hyperoptic I agreed, waited more than 1 hour on phone than received extremely bad customer service from @Hyperoptic still no sign of service restoration after 6 days you’re definitely different from other professional providers

• Asad Feroz (@aferoz007) reported a minute ago

  @IslingtonBC @CommunityFibre @Hyperoptic Please don’t they’re rubbish no services at all internet never worked or May be you have to live without internet for weeks or months cause they never reply to customer queries properly

• Jesús Bracamonte (@JesusFr) reported 2 minutes ago

  Hey @Hyperoptic @HyperopticCS do you have any updates on my activation? Is been almost a whole week since you where due to enable my connection. The support experience has been super poor as well everytime I call I get a 24-48 hours timeline for the problem to be fixed.

• Christina (@christina09ath) reported 3 minutes ago

  @Hyperoptic if you rely on word of mouth, how come your 1st customer of a 4 block development has had no internet for a week after installation still? No updates unless I call and I’m always told it’s being worked on. Thanks for a week of stress 👍

• HyperopticCS (@HyperopticCS) reported 3 minutes ago

  @JesusFr @Hyperoptic We're truly sorry about the delay and disruption. It is never our intention to make anything about our service difficult. Our internal teams are still working on your case, and our complaints department will be with you soon.

• Krong Capital (@KrongCapital) reported 5 minutes ago

  @Hyperoptic Internet is down in central london. Need fixed ASAP.

• kwaku Akoto 🇬🇭 (@ako_essex) reported 6 minutes ago

  @Hyperoptic are ruining my first London derby in my own home. Why is my internet so ****.

• Jesús Bracamonte (@JesusFr) reported 6 minutes ago

  I been calling @hyperoptic almost daily to get my service activated and yet again I have been given a 24 hours timeline to get an update. Worst call yet as they asking me to confirm the MAC address of the modem of which I have already send them a picture.

• Tser Alex (@Al3xTser) reported 11 minutes ago

  Outage again in NW9 a week after last outage. We WFH is not funny @Hyperoptic @HyperopticCS #hyperoptic

• Victoria Perea-Usher (@VUsheruk) reported 11 minutes ago

  @Hyperoptic our internet is down in Acton. W3 postcode. Please fix, its been down for 60mins!!!