Hyperoptic outages and service status in Aberdare, Wales

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sean Geraghty (@cedarmaster) reported 7 minutes ago

  @HyperopticCEO I moved over to Hyperoptic over a week ago. The service has not been connected and I have to wait a week for an engineer visit. You have also disconnected my old supplier. Not good enough @Hyperoptic

• 
  Maks (@Makssss_O) reported 10 minutes ago

  Waited four days for my hyperoptic router only for it to arrive and there’s a fault somewhere in my flat and can’t get an engineer till next week. Wouldn’t have been the worst thing but O2 has next to no signal so I’m basically stuck in the stone ages in this flat.

• 
  babycakes (@Ry0hitan) reported 13 minutes ago

  @FourthStreetDan @Hyperoptic Is this occurring in W9 I have the same issue

• 
  Paul Bailey (@PBailey71973) reported 14 minutes ago

  Hey @Hyperoptic, loved the service for several years and always had a good response on your portal. Now i have a connection problem, suddenly not allowed to report a fault on the portal and phone line busy - 10 min wait (plus all the questions) - how can i get my service back?

• 
  Channy 💋 (@_giannix) reported 15 minutes ago

  I cannot wait to be out of this contract with Hyperoptic. There’s always connection issues

• 
  Marcelo Hidalgo (@mhmnat1) reported 15 minutes ago

  @Hyperoptic is there a problem with the internet? I don’t have service.

• 
  πι (@TheThreepoint14) reported 22 minutes ago

  @Hyperoptic “keeping your network super fast” should not be done at our expense . For the gazilionth time you do maintenance and shutting down of services ( 2 hours this time ) during working hours . “Informed you so you can find alternatives” is not acceptable

• 
  Lawrence Canning (@LawrenceCanning) reported 23 minutes ago

  @Hyperoptic is your network down? in TN area

• 
  Saika (@Saiccc2) reported 25 minutes ago

  @Hyperoptic It really seems that your network is having some problems recently, as so many people are experiencing this.

• 
  Jane Doy MBPsS (@Janebcd) reported 27 minutes ago

  @Hyperoptic Your chat is not working & you’re keeping us waiting and not replying. No internet in SW1P area for hrs ..?