Hyperoptic outages and service status in Aberdare, Wales
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- Hyperoptic generated 0 outage signals in the last 24 hours around Aberdare, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Farah Pop π«§β¨οΈ (@farahpopxo) reportedthe absolute worst customer service ever @Hyperoptic π«
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Neil (@NRManc) reportedHi @Hyperoptic Iβve received a personally addressed letter from you. I have no idea where you have obtained my name and address but I have never given you permission to use this data. Please provide a link to your data protection complaints
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Xeu (@Xeu_uk) reported@Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?
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Real Bonkers Tv (@tv_bonkers41301) reported@Hyperoptic taking appropriate action to address these service deficiencies.
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π³οΈβπ Gavin Barrie π³οΈβπ &βοΈTQ+ (@jammach) reported@AussieBromo I pay Β£35 in Scotland for 1gig down / 1gig Up from Hyperoptic. Your costs and speeds are shocking.
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justin (@jamsmcp) reported@Hyperoptic I have had no Internet since Wednesday afternoon. Your team let me know that the earliest available time for someone to come out is Friday afternoon. 48 hours without Internet that literally controls everything plus working from home has been a poor experience π€§π π€
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Katherine Lovell (@katherinelovell) reported@Hyperoptic why is my WiFi not working 2 days in a row?!
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Graham Hesketh (@Hesketh_GD) reported@Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.
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Mer (@Choymer) reported@Hyperoptic Hi, from yesterday, suddenly I lost connection, turned off and on the router, today 17 min in a meeting call happened 5 times, I work from home and is impossible to work like this. Called your customer service but was told because I use the 5 instead of 2.4 GHz 1/2
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Lucy β π± (@lulu_veganx) reported@mariucha77 @Hyperoptic @donedgley1 We still have no service. Itβs broken!!