Hyperoptic

Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 11/24/2025 06:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (3%)

    E-mail (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • ozzyxaxa XL ozzy (@ozzyxaxa) reported

    @itsgraphix10 @Hyperoptic i dont know man, i didnt have any issues until a few days ago and this is happening

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS @HyperopticCS @Hyperoptic No DM needed. Lets discuss in public space, otherwise another "false promise" will be made. Account number: 000000633854 Complaint Nos List: 2172002, 2172374, 2123236, 2175789

  • RT93Tyrone Rónán.T (@RT93Tyrone) reported

    @Hyperoptic please fix the internet

  • ozzyxaxa XL ozzy (@ozzyxaxa) reported

    so nice that my internet is going down every 2 seconds, during official fix ur ******* **** @Hyperoptic

  • zefrog Nicolas Chinardet (@zefrog) reported

    Not sure what happened to customer service at @Hyperoptic but it's not improving. They used to be super fast at responding. I've been variously on hold for 30min.

  • LoverOfTechBA Benjamin Aboagye 🇬🇭🇬🇧 (@LoverOfTechBA) reported

    @itssunpi @virginmedia Check if you can get @Hyperoptic in your property. Should give you a better service. Sadly I've heard Virgin Media traffic manage like crazy

  • vsriv1 Vivek (@vsriv1) reported

    @HyperopticCS @HyperopticCS @Hyperoptic No DM needed. Let's discuss in public space, otherwise another "false promise" will be made. Account number: 000000633854 Complaint Nos List: 2172002, 2172374, 2123236, 2175789

  • SusannahJowitt Susannah Frieze (@SusannahJowitt) reported

    Moment of bafflement today. @Hyperoptic why on earth would you declare an issue closed when we send you nearly daily emails asking you to resolve said issue??

  • tomjeffreys Tom Jeffreys (@tomjeffreys) reported

    @eliseybell Which magazine just did a big feature on home broadband - TalkTalk did pretty bad. The top 4 were Zen, Vodafone, Hyperoptic and Now Broadband

  • vsriv1 Vivek (@vsriv1) reported

    @Hyperoptic @Hyperoptic Can you please help me. My broadband connection is not working since last 30 days. Many complaints but no resolution. Customer support is hopeless. Please help.