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Hyperoptic

Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 72% Internet (72%)
  • 15% Wi-fi (15%)
  • 10% Total Blackout (10%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • rashukhanna_i
    Rashu Khanna (@rashukhanna_i) reported

    @Hyperoptic 12th day since activation requested. Your team is still unable to activate the service!!

  • M_at
    Matthew Thompson (@M_at) reported

    Complain to ISP about IPv6. Oh we can't suppoort 3rd party routers. Plug in ISP supplied kit instead. ISP Router fails to obtain DHCP lease. So I'm thinking that my kit is not the problem @Hyperoptic

  • benootral
    Shahaj (@benootral) reported

    @Bdonna191 @Hyperoptic @PixarsLightyear Hyperoptic has the rudest customer service team

  • GaryPau72646490
    Gary Paul 🇺🇦 (@GaryPau72646490) reported

    Our @Hyperoptic went off at the weekend, engineer arrived today and service was on from 11am-1730, off again, told no appointments until 19th.

  • benootral
    Shahaj (@benootral) reported

    @HyperopticCS Hyperoptic also has fake reviews like this one just to manipulate people into signing up with them. But once you're signed up they will treat you very poorly because all they care about is money

  • YummyBrighton
    Peter Smith (@YummyBrighton) reported

    @complaint_ms @HyperopticCS I've had Hyperoptic for more than 5 years. No outage at all in the last 3 years but several planned outages in the first 6 months as the network grew. For reliability and speed I wouldn't change.

  • benootral
    Shahaj (@benootral) reported

    @Carriecakes80 @Hyperoptic @PixarsLightyear Hyperoptic is treating me very poorly and not resolving my issue

  • aramjabbari
    Aram Jabbari (@aramjabbari) reported

    @cbhwood @Hyperoptic I’m pretty sure Comcast will throw a paper bag full of **** at my door whenever I finally move

  • megadaz
    Dazza (@megadaz) reported

    @Hyperoptic is the an internet outage in the rg12 area???

  • benootral
    Shahaj (@benootral) reported

    @Hyperoptic @PixarsLightyear I had no WiFi for 2 days and your responses are very slow!