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Hyperoptic

Hyperoptic outages and service status in Aberdare, Wales

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Aberdare, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Janebcd
    Jane Doy MBPsS (@Janebcd) reported

    @Hyperoptic Your chat is not working & you’re keeping us waiting and not replying. No internet in SW1P area for hrs ..?

  • stuarthazeldine
    Stuart Hazeldine (@stuarthazeldine) reported

    @jamesjnicholls @Hyperoptic Yup. Tech support just told me ‘a specialist will attend the site at 6pm’. I had to call and push them to tell me that.

  • faceforadio1
    faceforadio (@faceforadio1) reported

    @Hyperoptic The service has been down all afternoon. I switched because I thought Hyperoptic were reliable...the most important day in months tomorrow and no internet!! What is happening that can't be repaired in 6 hours?

  • bamsam_md
    Sam Phillips (@bamsam_md) reported

    @Sophie__Hayes @Hyperoptic They really are ****, our area has been down 16 hours. Way too many drops lately. Thank god my contract ends in a couple of months

  • noopdles
    sad jester (@noopdles) reported

    @GeneticGenesis @Hyperoptic I know, I bet they're just overprovisioning the network and overselling. If you look at reddit there's plenty of recent posts with the same **** download speed issue.

  • jamesjnicholls
    James Nicholls (@jamesjnicholls) reported

    @SanchoMagnifico @Hyperoptic It's totally unacceptable. We used to be on Virgin Media and whilst their service was mostly crap, they at least provided regular updates for outages!

  • mhmnat1
    Marcelo Hidalgo (@mhmnat1) reported

    @AgentTm13774 I can’t send you a dm. I don’t find your name. I received the router but don’t have internet and nobody came as offered to setup the connection! I had Hyperoptic but now it’s disconnected too. So I don’t have nothing!! Please help me fix this issue urgently!

  • kevbur123
    Kevin Burke (@kevbur123) reported

    @Hyperoptic please help with an email I sent customer services please case number CS1033295. I am anxious to resolve this and be able to enjoy hyperoptic again.

  • KurtRobsonn
    Kurt Robson (@KurtRobsonn) reported

    Got through to @Hyperoptic, biggest network outage ever apparently. They can’t provide any timeframe for reconnection but said they hope it’s fixed within ‘48 hours.’ Surely we need compensation if this lasts longer than a few hours wtaf

  • ZombieRodeo
    ZombieRodeo! (@ZombieRodeo) reported

    @Hyperoptic Any news on the internet outage at Brighton Marina… You said an engineer is on his way and will be in the area at 10:30am to fix it, it’s now 2pm and nothing, I haven’t seen a single engineer anywhere!