Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales
Why is my Hyperoptic service not working?
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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Full Outage Map
Problems in the last 24 hours in Aberdare, Wales
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare, Wales and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Hyperoptic users through our website.
- Internet (72%)
- Wi-fi (15%)
- Total Blackout (10%)
- E-mail (2%)
- Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Jase (@CapsaicinTech) reported@Hyperoptic Why has my internet connection been so consistently terrible in Manchester for the past month? I pay for 150mbit, I shouldn't have to be ok with barely pushing 5mbit.
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Christine (@cbrown1230) reportedIf anyone buying a new home is thinking of using @Hyperoptic as they promise to connect you instantly please don’t believe them. Three days and still no clue when we will get this sorted. Tv engineers cancelled and unable to work from home and no help from them. Avoid!
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Previously on Waiting on hold for Customer Support (@lukeyook) reported@GeorgeMonbiot @VodafoneUK …we got connected to hyperoptic at a faster speed, for less, had a service person come out and fix an issue we didn’t even know we had at no cost. I told them very indignantly I refused to pay the breach of contract fee. They haven’t followed it up, and we haven’t been…
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M Smith (@SomeURL) reported@HyperopticCS I have moved out of my flat and can't get Hyperoptic at my new place 😭How do I cancel my service?
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Shan (@Shan41617142) reported@ZequnCui Same experience here. @Hyperoptic has been down for days with no explanation or end it sight. Worst internet provider.
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Pablo Tato (@pablotato) reported@Hyperoptic @HyperopticCS outrageous service: two weeks since our internet is down and today you told us that sending someone to “look into it” on the 1st August is the best you can do??? Not a word of compensation either… Searching for new provider straight away
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Richard Gross (@rajeitltd) reported@HyperopticCS @Hyperoptic @HyperopticCEO No disrespect but you are a media person. If your support team wanted to, they have our contact details and could easily make contact. Even Nina in the complaints team doesn't communicate what is happening. All we hear is "hopefully soon". Pathetic really.
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Shan (@Shan41617142) reported@HyperopticCS @Hyperoptic Look into what? You are fully aware you do not provide internet service that is reliable. Internet has been down for days!!!!
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Christine (@cbrown1230) reported@Hyperoptic 24 hours after you were supposed to resolve our faulty box to give us internet connection and still no sign of anything happening. Shocking customer service and would advice people to avoid
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Shan (@Shan41617142) reported@frombauer @Hyperoptic @HyperopticCS same here. My internet has been down all day and it is now 10:30 PM and it's still down.