Hyperoptic

Hyperoptic Outage Report in Aberdare, Rhondda Cynon Taf, Wales

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Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Aberdare, Wales

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Aberdare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Hyperoptic Outage Chart in Aberdare, Rhondda Cynon Taf, Wales 11/26/2025 05:45

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Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesHobley3 James Hobley (@JamesHobley3) reported

    @Hyperoptic @HelloUpstream @LDNTechWeek Hello, is service down in London? SE10 postcode

  • UKTechMan76 Gino Guillermo (@UKTechMan76) reported

    @btsport Your £25 monthly pass (if not a BT customer) is laughable & pathetically exorbitant. Why not partner w/ #skybroadband or #Hyperoptic and lower your asking monthly price then you'll get more customers than ever. PLEASE MAKE IT SO.

  • Al_Crypone Al Crypone (@Al_Crypone) reported

    @HyperopticCS @hyperoptic No internet connection since a technician “serviced” our building. No one answers the phone, nothing useful from DMing on social media. Support chat can only send over a router to help check the problem in 3 days. Useless

  • AyeshaB12453734 Ayesha Begum (@AyeshaB12453734) reported

    @virginmedia I don’t have time for your questions now. You didn’t want to fix it in July, instead tried getting more money out of me like the scammers you are. Now I want to go elsewhere @Hyperoptic seems way better. Think I’ll go there.

  • laclezette nicholas (@laclezette) reported

    @Hyperoptic my broadband went down and I’m meant to be a in a meeting. Work related. Wos de meaning of this pls abegi

  • go4satyam SÆTYÆM (@go4satyam) reported

    @Hyperoptic hi… Are there any problems reported in TW7 postcode?? Internet not working at home!!!

  • hybrid756 Shiv (@hybrid756) reported

    @blackamnesias Wtf that’s bullshit??? 🙄🙄🙄🙄🙄 It really is luck. I’ve been fine with them… so far. Don’t like to think the response I’d get if I had a problem though. How’s hyperoptic’s customer service been for you if you’ve used it?

  • Al_Crypone Al Crypone (@Al_Crypone) reported

    @HyperopticCS After another unhelpful interaction via DM (I’m seeing a trend here). No resolution to the problem. Still waiting a week to get some help from a technician. #hyperoptic are useless

  • sterwenn Seb (@sterwenn) reported

    @CommunityFibre This is fake reward, I've referred a friend and promised her £100amazon voucher but nothing happened despite caring customer service twice! She should have gone to hyperoptic, at least they have a word when they promise a reward.

  • Demi_Irawo Christian Lover Boy (@Demi_Irawo) reported

    I don't know what going on but @Hyperoptic when I first got my broadband it was superfast. Now the speed has drastically reduced. Can you help me out?