Hyperoptic outages and service status in Rossendale District, England
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- Hyperoptic generated 0 outage signals in the last 24 hours around Rossendale District, including 0 direct reports.
Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.
Problems in the last 24 hours in Rossendale District, England
The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Rossendale District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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Hyperoptic Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Hesketh (@Hesketh_GD) reported@Hyperoptic Your tech support is non-existent. No tech support on chat. No email. Only phone. Don't even have hold music! Just repeat same sentence saying "We are currently experiencing a higher than usual call volume" on every call. No choice but to hang up. Service very intermittent.
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Kate (@katefalkingham) reported@Hyperoptic having just spoken to the rudest customer service representative I have ever come across whilst giving my 30 days notice, please can you confirm when I will receive written confirmation of this? He couldn't do anything other than be rude to me ππ
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karen thompson (@karenthompson52) reported@Hyperoptic Disgusting service from Hyperoptic. Had it installed yesterday and zero internet. Loss of service light flashing red. Canβt use my lighting, heating or front door intercom. Hanging on to call for 30 mins still not through. No response to my emails.
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T (@t0pe_t) reportedHyperoptic smh Fix up
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Chad West (@ChadWestTweets) reportedJust had @Hyperoptic installed last week. It randomly stopped working, apparently due to bad wiring The next engineer available is in six days Dog **** company, avoid
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Xeu (@Xeu_uk) reported@Hyperoptic You provide speed tests on your website, but went the speed is 5% of what I pay for there isn't a means to propagate this into a support request. Is it simply there to confirm the service is performing horribly?
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π°πππ π΄π πππ. (@missnelka) reportedCongratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.
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Gunjan Arora (@gunjanarora001) reported@Hyperoptic - broadband down for over 30 minutes and your customer care unreachable. Downdetector also showing multiple reports, is there an known outage?
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Copious cups of tea (@Iron_B__) reportedReceived the most disgusting βserviceβ from @Hyperoptic this evening. Called to discuss a cancellation fee being applied unfairly only to have my time wasted by the most awful person deliberately going round in circles trying to avoid the subject. Disgusting.
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AbPMet (@AbPMet) reported@Hyperoptic Still down SE18. Down since yesterday 7:20pm