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Hyperoptic

Hyperoptic outages and service status in Rossendale District, England

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Full Outage Map
  • Hyperoptic generated 0 outage signals in the last 24 hours around Rossendale District, including 0 direct reports.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Problems in the last 24 hours in Rossendale District, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Rossendale District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • Slimothy_James
    Ryan 🀠 (@Slimothy_James) reported

    Intermittent speeds as low as 0.35Kbps from @Hyperoptic for the last 3 weeks. Totally unusable service. Somehow the faster and more reliable of the two providers that actually cover my building so I can't switch, otherwise I would. Great job, guys.

  • missnelka
    π™°πšπšπšŠ π™΄πš• πšπš˜πš’. (@missnelka) reported

    Congratulations on winning the worst staff ever award @Hyperoptic, extremely poor customer support and terrible service.

  • Umangshankar
    umang shankar (@Umangshankar) reported

    @Hyperoptic #hyperoptic what a horrible service you guys have 3 days of no internet and all you get are fake promises.

  • lulu_veganx
    Lucy β“‹ 🌱 (@lulu_veganx) reported

    Nothing today - still no service! @donedgley1 @mariucha77 @Hyperoptic

  • GregorMasterton
    Gregor_Masterton (@GregorMasterton) reported

    Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles

  • stewartone1
    stewart (@stewartone1) reported

    @Hyperoptic Any chance you guys can answer your phone line or chat or emails?!? Very poor customer service!!

  • rsjhayes
    Rob πŸ‡ΊπŸ‡¦ (@rsjhayes) reported

    @it_is_fareed and hyperoptic went down in my area after the first goal. shocking

  • Slimothy_James
    Ryan 🀠 (@Slimothy_James) reported

    My @Hyperoptic has been dropping as low as 0.2mbps for over 3 weeks. Front-line support has been patronising and useless and I haven't seen an email from the technician I spoke to in almost a week now. Got an email saying it was fixed when it wasn't. Pathetic display, guys.

  • donedgley1
    Don Edgley (@donedgley1) reported

    @lulu_veganx @mariucha77 @Hyperoptic Still broken late on Day 4. Seems hyperotic have 2 systems. The new system is fine and the old one has broken for everyone in a km radius. No meaningful updates being provided.

  • DaniMansell
    Danielle Mansell (@DaniMansell) reported

    @Hyperoptic can you check KT20 5FP have had no service since 1930 and your service checker says no known outages. My neighbour is the same. X