Hyperoptic outages and service status in Rossendale District, England

Problems in the last 24 hours in Rossendale District, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Rossendale District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

• 
  𝙋𝙝𝙞𝙡 𝙈𝙮𝙚𝙧𝙨 (@PhilMyers53) reported 3 minutes ago

  @Hyperoptic Complaint logged with OFCOM

• 
  Gregor_Masterton (@GregorMasterton) reported 3 minutes ago

  Good god @Hyperoptic are absolutely tragic. Over 48 hours no service and solving world hunger would likely be easier than getting in contact with customer service. Complete shambles

• 
  M. (@mariucha77) reported 4 minutes ago

  @lulu_veganx @Hyperoptic @donedgley1 Looks like a cable is damaged in Poolman st. No idea when they will fix it

• 
  Jordan🇩🇲 (@JordyOnside) reported 4 minutes ago

  Just spoke to @Hyperoptic Apparently it’s their biggest outage and a major priority but they have no time frame 👍 also the staff said their service tracker is actually fake that’s why it constantly says no issues

• 
  Siddhant patni (@RafaSidwolf) reported 4 minutes ago

  @Hyperoptic Terrible service and terrible customer support. If you want stone age internet then look no further than Hyperoptic!

• 
  Liverpool1207 (@Liverpool1207) reported 5 minutes ago

  Another company that appears to have no concept of customer care. @Hyperoptic

• 
  jababy76 (@truecraftdesign) reported 9 minutes ago

  @Hyperoptic what a bloody dreadful company you are!! I’ve been on the phone for nearly a hour trying to get the internet activated!! Shocking **** and I think your ratings are fake! Dreadful service!

• 
  Neil (@NRManc) reported 10 minutes ago

  Logged a formal complaint about breach of GDPR with @Hyperoptic and after a 3 week delay I receive an AI generated response (which can’t even figure out my name) which pretty much says we have no idea who you are so **** off. Appalling

• 
  RR (@Conquistadur) reported 14 minutes ago

  @JamieGBarry @virginmedia I was with VODAPHONE, they were charging me Twenty quid for a maximum down speed of 10 MBps dsl, found company called hyperoptic, doing 1GB fibre for 25 pounds I was being ripped off scammed for nearly 2 years.

• 
  𝔙𝔦𝔩𝔩𝔞𝔦𝔫𝔢𝔩𝔩𝔢 ✨ (@tang0ic3bl4st) reported 15 minutes ago

  Guessing @Hyperoptic is down in most of London but the sounds of it?