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  7. Rossendale District, England
Hyperoptic

Hyperoptic Outage Report in Rossendale District, Lancashire, England

Why is my Hyperoptic service not working?

No problems detected

If you are having issues, please submit a report below.

Hyperoptic is a fibre-to-the-building Internet service provider (ISP) based in London, England.

Full Outage Map

Problems in the last 24 hours in Rossendale District, England

The chart below shows the number of Hyperoptic reports we have received in the last 24 hours from users in Rossendale District, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at Hyperoptic. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Hyperoptic users through our website.

  • 70% Internet (70%)
  • 14% Wi-fi (14%)
  • 13% Total Blackout (13%)
  • 2% E-mail (2%)
  • 1% Phone (1%)

Live Outage Map Near Rossendale District, England

The most recent Hyperoptic outage reports came from the following cities: Oldham.

CityProblem TypeReport Time
Oldham Wi-fi 2 months ago
Oldham Internet 11 months ago
Bolton Internet 11 months ago
Oldham Total Blackout 1 year ago
Bury Wi-fi 1 year ago
Oldham Internet 1 year ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Hyperoptic Issues Reports

Latest outage, problems and issue reports in social media:

  • nomankiani99
    Noman Kayani (@nomankiani99) reported

    @aferoz007 @Hyperoptic @HyperopticCS Sorry to hear that Asad specially in this day and age where we have to work from home I would not want to have internet service provider like this. I hope it will be sorted out soon for you.

  • nzlata
    Nonna Polonskaya (@nzlata) reported

    @HyperopticCS @Hyperoptic My account was cancelled without any warning. You have created a new account but cannot activate my broadband and “at some point next week” is not an estimate. Me and my partner work from home - this is not acceptable - pls help immediately!

  • slightly76
    SlightlyAskew (@slightly76) reported

    @robokarla @PyrionFlax @Hyperoptic Just kept complaining and getting engineers out. The engineers seem much more invested in solving the problems than the people on the phone so, so I think the key thing is to get an engineer stood in front of you

  • BusSafetyRep
    Moe (@BusSafetyRep) reported

    Now they were happy for me to go find another provider and send me an email that I can discuss my complaint. To rejoin the HyperOptic Internet now I would lose on the offer of 27.99 and pay £30.00 p/m and they will activate it. They are happy for me to rejoin. 3/4

  • Valentino0555
    Valentino (@Valentino0555) reported

    @Hyperoptic it’s been over 24hours and still not fixed! I’m seriously considering already leaving your company due to this poor customer service. You stated someone has come but not gained access?! There was onsite builder and site management. I work from home 😤

  • gastonrampersad
    Gaston Rampersad (@gastonrampersad) reported

    Unprecedented 30+ minute wait time to speak to @Hyperoptic customer service. At least the fibre is still fast.

  • xZPRUntaojgAHOT
    Vivek (@xZPRUntaojgAHOT) reported

    I made a huge mistake to subscribe and cancelled virgin media broadband Eversince I signed a contract and asked them to activate they have never activated the services, I can’t access the internet at all. @Hyperoptic @HyperopticCS they don’t care.Its been 12 days and no Internet

  • aferoz007
    Asad Feroz (@aferoz007) reported

    @Hyperoptic This must be fake as none of the things right here, no value for customer no quick fault fix and no trained Engineer to do their work quickly!! Pathetic company to get broadband with

  • bunkchuckler
    Tom Cummins (@bunkchuckler) reported

    @HyperopticCS Has anyone else been trying to get an internet connection for 1 month from @Hyperoptic with no success. It appears disjointed with customer service passing to a non present IT department. Next steps anyone?

  • aferoz007
    Asad Feroz (@aferoz007) reported

    another lame excuse @Hyperoptic @HyperopticCS that this type of fault needs special training Engineer and it will be fixed by 17th Oct. I reported the incident on 27th and it will be fixed by 17th October the most pathetic and unprofessional services ever. I’ll get new connection