iTunes

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iTunes is a media player, media library, online radio broadcaster, and mobile device management application developed by Apple. The iTunes Store allows for the purchase of digital music, video, ebooks and audio books.

Problems in the last 24 hours

The graph below depicts the number of iTunes reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

iTunes Outage Chart 05/08/2024 14:40

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Most Reported Problems

The following are the most recent problems reported by iTunes users through our website.

  1. Sign in (60%)

    Sign in (60%)

  2. Playback Issues (40%)

    Playback Issues (40%)

Live Outage Map

The most recent iTunes outage reports came from the following cities:

Loading map, please wait...
City Problem Type Report Time
MexicoXalapa de Enríquez Playback Issues
United StatesDes Plaines Sign in
FranceSélestat Playback Issues
EcuadorGuayaquil Sign in
CanadaKirkland Sign in
CanadaRegina Errors
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

iTunes Issues Reports

Latest outage, problems and issue reports in social media:

  • nickistreamteam NST (@nickistreamteam) reported

    We need to take “I admit” to #1 on iTunes the first 15 minutes! Y’all down ?

  • the_unsea Jennaay🖤🌒🌔 (@the_unsea) reported

    It's my own fault for not buying it through iTunes and instead buying the Target CD. I didn't expect to be up this late, but it's not on YouTube Music yet (which I pay for), and Spotify (which we don't) is still down for me. UGH!

  • HYBRIDKILLJOY 🌷 Edu 🌷Commissions OPEN (@HYBRIDKILLJOY) reported

    @ZaramyS_MG That's the thing I was in the middle of a big backup and the issues started in the middle of that 😭 90% of my photos were saved thankfully but I don't know the status of my procreate files and when I try restoring those to my new ipad it doesn't give me the option on itunes 😭

  • frooter_tooter Dig || Ninjago and Midterms go brrrrr (@frooter_tooter) reported

    WAIT WHERE IS GARMADON COMIC ISSUE 5 ON THE ITUNES STORE- I CANT FIND IT

  • shanininiii Shan (@shanininiii) reported

    @shanemadkour I only got to sit down last night and listen to the previews on iTunes of everything 😭

  • thesammon thesammon 🔜 MFF (@thesammon) reported

    @silverwuffamute @ceralor Every Android phone I've had has been plagued with quality issues save for my Galaxy S10. Plus, I was tired of janky syncing solutions for iTunes, where I still have my music library (I refuse to switch to streaming). I really do miss Android notifications though.

  • jo78ocs jo quinn 💕🦴🐕💕🐾🦴💕 (@jo78ocs) reported

    @OCSmusic @BritsPieces @Britpopmemories All that’s showing is oasis tea towels!!!! Is my internet broken! And why has when evil comes gone from my iTunes? I’m so sad I really need to listen to it! Xx

  • XRayLexx XRayLexx (DTW) (@XRayLexx) reported

    @heldbytrees hey! Pre-ordered The Slowed Ambient on iTunes, and it’s purchased this morning but the track doesn’t download for some reason. Anyone else getting this issue?

  • Maddiwonders Maddi (@Maddiwonders) reported

    had some issues with iTunes downloading but we are all set to listen now not ready so ready !!

  • LinusChen7 Linus Chen (@LinusChen7) reported

    @iTunes @iTunesTV is one of the worst film rental services I’ve ever used. 2 of my last 3 rentals are broken and there’s no way to report that or get a refund other than leaving it in the comment section. Base on the comments it has been broken since 2015.

  • alltoowillow13 Folklovermore13 💖 @redgaterover5 (@alltoowillow13) reported

    Midnights isn’t showing up in my iTunes even though I preordered it, anyone else having this issue?

  • HYBRIDKILLJOY 🌷 Edu 🌷Commissions OPEN (@HYBRIDKILLJOY) reported

    @ZaramyS_MG Ive tried to sync it to my itunes on my laptop but it gives a "can't sync to ipad because of insufficient space" or some other error message pops up :') I've had no issue logging into my iTunes on my laptop or even on my syster's ipad, so it's definitely an update issue on mine😣

  • slatttbarbz LIKKLE MISS 🅾️BESSION (@slatttbarbz) reported

    @DIIORMARAJ Digital Service Provider is the link with all the links to iTunes, Amazon, and Spotify in one

  • jamielynnlano 👽 Jamie Lynn Lano (she/they) 💖🧡💛💚💙💜 (@jamielynnlano) reported

    @manic_femme What I do is download the MP3s on my computer, and then load them into iTunes so they’re on my phone also. I do keep all my music (and everything else, learned the hard way) backed up on an external drive and a cloud service too though.

  • karthi_knn Doofenshmirtz🕰 (@karthi_knn) reported

    @midnightsandme @TSwiftFTC @taylorswift13 Itunes is a digital store Apple music a digital service

  • donald_soto00 Donald Soto (@donald_soto00) reported

    iTunes will update your iPhone to SSH into my server.

  • musichasnolang Music ✘⁷ Has 👨‍🚀 ⟭⟬ No ⟬⟭ Language 🇨🇦🇧🇧 (@musichasnolang) reported

    @Notyawnzzngf No problem, on iTunes also, today has been great

  • L330HH Leeohh (@L330HH) reported

    @HardwareUnboxed I purchased the AW3423DW, but I feel like it’s not working properly? 20s into The Batman, but the black around the red letters isn’t pitch black. On my iPhone 14 Pro Max, it’s pitch black. Both are viewed via iTunes. Is this expected? Would appreciate the help.

  • jenannrodrigues Jen Rodrigues (@jenannrodrigues) reported

    Spotify is broken. And my iTunes purchase hasn’t been uploaded to my phone. Ugh #TSmidnightTS

  • HyvnjinBias M | Maxident & Troubleshooter (@HyvnjinBias) reported

    @I_am_Kari31 @Jeongin_ismine Jpn song as in circus? I’m not really worried about circus since it’s in a different language. And that’s great we did good on iTunes buts its extremely shocking that we did so poorly on spotify (a free streaming service) when the fandom got so much bigger since maxident.

  • silverwuffamute One Fat Dog™ (@silverwuffamute) reported

    @thesammon @ceralor That's fair, I've never had an iTunes or any apple ecosystem service, so it's never been that weird for me.

  • lolashlynnn ashlyn (@lolashlynnn) reported

    I wish y’all could’ve seen me panic buying the album on itunes at 12:01 am when spotify was broken

  • bhsam3 sun at midnight (@bhsam3) reported

    @TM88 @TRAPAHOLICS real talk, all the tags and rewinds in it too, not no itunes/streaming service versions of songs, I want lines repeated multiple times, djs yelling over the intro, the whole jazz

  • oliveooil_ liv (@oliveooil_) reported

    I CANT EVEN LISTEN TO IT ITS NOT WORKING ON SPOTIFY OR ITUNES FOR ***** SAKE

  • MsConJiniality7 Vicky (@MsConJiniality7) reported

    @MadameBangtan7 Yes. iTunes is where you buy music. The Apple Music is a streaming service I think?

  • slatttbarbz LIKKLE MISS 🅾️BESSION (@slatttbarbz) reported

    @DIIORMARAJ Digital Service Provider is the link with all the links to iTunes, Apple, Music, Spotify in one

  • mooshortie Ⓥeg (@mooshortie) reported

    The new update is trash. -100/10. Change it back. Also, half my library is no longer available to me. This issue is only affecting the music I’ve uploaded onto iTunes (literally a decade+ worth music) from CDs. I’ve tried everything to fix it. Support was not helpful. @AppleMusic

  • lokicharmzz gingersnapswifty 🌙 🕰 (@lokicharmzz) reported

    Is anyone else having trouble with iTunes??? #MidnightsTaylorSwift

  • JasonBeckcomedy Jason Beck (@JasonBeckcomedy) reported

    @RobynHitchcock @tinyghostrcrds The iTunes in Canada says the release date is now Nov. 21. Is that an iTunes error?

  • jorisdg Joris de Gruyter (@jorisdg) reported

    @AidanGarnish @shanselman Ok, so it was about whether or not to take a meeting from the car. Fair enough. You'll be happy to hear I've given up on using iTunes in carplay. That app's UX design is SO terrible it's an accident waiting to happen.