KCOM Outage Report in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

• Internet (56%)
• Wi-fi (27%)
• Total Blackout (14%)
• E-mail (2%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Dale Pincott (@PincottDale) reported 1 minute ago

  @willsonjamesd @RichieLyric @KCOMhome I've used signal monitoring software for years now (on kcom's advice) with a ASUS ROG Rapture router. I've had issues with hardwire connections and Wireless. Kcom are the common denominator.

• 
  louthinator (@oclulouthinator) reported 11 minutes ago

  @KCOMhome for those of you still having problems, the outage may have messed up your router settings so you might have to factory reset which is something kcom support will not tell you to do yet it fixed my problem easy. Their actual support was not helpful at all.

• 
  KCOM Care (@KCOMcare) reported 14 minutes ago

  @PinderAlex We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

• 
  Ashley sunley (@Ashleysunley1) reported 15 minutes ago

  @AndrewDandilly @KCOMhome No one is using there service coz ya can't connect to it atm so ppl using twitter with thier phone Internet ain't guna affect kcom

• 
  Steven Revell (@revelson57) reported 16 minutes ago

  WHY as Kcom put there prices up , because the service we get does not match the service we get

• 
  JimToFriends (@JamesStart10) reported 17 minutes ago

  @damo_razz @BenSchofield_ Fault with connection from kcom most of Hull down

• 
  Michael Reed (@Mikerz_44) reported 21 minutes ago

  FFS KCom. We wait years for them to install full-fibre and even when they are doing it in darkest Lincolnshire they can't do it on their own doorstep, and they have just told me they are reducing our broadband speed by 33% with no other choices. No way to run a service! #KCom

• 
  KCOM (@KCOMhome) reported 26 minutes ago

  @JacobUK_ Please let us know if you are continuing to have issue.  Either calls us on 01482 606101 or on our live chat service. Thanks,  KCOM

• 
  KCOM Care (@KCOMcare) reported 27 minutes ago

  @VinnieBrockweIl We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

• 
  Cass (@markcass13) reported 29 minutes ago from Hessle, England

  @mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc