KCOM outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  IAN_EBO_LAD (@ebolad1) reported 7 minutes ago

  @KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet

• 
  Ricako (@ric_ako) reported 10 minutes ago

  @KCOMhome KCOM any updates on todays outage in YO8? What has happened, and any idea on when we can be expecting service to be restored?

• 
  Andrew Ross (@Andy_Ross1962) reported 13 minutes ago

  @Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.

• 
  Error404 (@DawsonsLeftPeg) reported 14 minutes ago

  @jordantyson92 @_kirst99 Everyone switching to tethering their phones for data with KCOM being down is strangling the networks. Spoke with a Three rep via DM massive spike in demand.

• 
  Michael (@MikeeP1981) reported 16 minutes ago

  Is @KCOMhome @KCOMcare down? Red light flashing on box #kcom #karoo

• 
  Merlot&Shiraz (@Merlot1109) reported 16 minutes ago

  @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

• 
  Rune (@Rune_Norule) reported 18 minutes ago

  bruh i just wanted to come on and see what’s going on for kcom but damn nvr mindddd

• 
  Paula Burnby (@BurnbyPaula) reported 21 minutes ago

  @KCOMhome Why do you need to access my account to explain what the additional £3 is being used for unless I sign up for 2 years with a service that at best is mediocre? Surely you aren’t that inept you can’t give a reason behind the different charges? #avoidingthequestion #kcom

• 
  🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reported 21 minutes ago

  Kcom are absolute dog shite idk how there's so many issues constantly

• 
  Kermit Sama (@RileyAsari) reported 26 minutes ago

  Mate I Swear KCOM Are actually so ****, All day had slow connection, Cant even open a new tab without it taking all day