KCOM outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jordan Tyson (@jordantyson92) reported 3 minutes ago

  Anyone else’s 4G shite as well? I know Kcom is down like…

• 
  KCOM (@KCOMhome) reported 7 minutes ago

  @FrEaK_HullFC Hi Steve, our customer service & technical support teams have been open since 8am today. If you call 01482 602555 you should be able to select the options to get through to an adviser. Apologies you haven't been able to reach us yet. Many Thanks KCOM.

• 
  Michael (@MikeeP1981) reported 7 minutes ago

  Is @KCOMhome @KCOMcare down? Red light flashing on box #kcom #karoo

• 
  Jeanniebabe 💙 (@g01dy) reported 8 minutes ago

  @KCOMhome Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.

• 
  mimi ☁️ (@dokjaqz) reported 8 minutes ago

  and we do have a qualified heaker among kcom so i do not see the need for ysa to be a healer too, im not against ysa being a support bcs her support is still Essential to kcom, every member is essential and has their own strengths but if they reduce her to this role.. euagh

• 
  (Marty) New Era 23 #uptheleopards (@theLeosRL) reported 11 minutes ago

  @RalphDaveralph @KCOMhome We have the same problem kcom sh☆te

• 
  Bean. 🍇 (@HLJOHNO) reported 13 minutes ago

  DAMN IT KCOM

• 
  Bean. 🍇 (@HLJOHNO) reported 15 minutes ago

  @TheRealJamieKay Those phone boxes have been there for literal YEARS. We're talking pre-pandemic. Also they have been decorated by KCOM, not the council, because Hull FAMOUSLY has their own phone network/internet provider rather than using BT. Their phone boxes were originally white not red.

• 
  Ryan Beeley (@RazzaB3) reported 16 minutes ago

  @KCOMhome is kcom down can't get online and same for some friends around east hull

• 
  Daniel Rose (@ExileAryui) reported 19 minutes ago

  @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.