KCOM outages and service status in York, England
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- KCOM generated 0 outage signals in the last 24 hours around York, including 0 direct reports.
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in York, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Community Discussion
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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KCOM (@KCOMhome) reported@Jakewoolford01 Hello Jake KCOM do not provider Wi-Fi just the service up to the router. if you are having issues with your Wi-Fi there is a help section on our website
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Mike Covell (@MikeCovell) reportedKcom signal has dropped 4 times s8nce 9n the phone with tech support. Are new router is due any day.
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Anthony Blanchard (@AntBlanchard34) reportedAll I want to do is settle down with a nice movie on Netflix but I’m still waiting to see if I’ll be allowed the internet in my new place because KCOM charges £60 per month and my Appointee might say that it’s a bit too expensive to pay
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KCOM (@KCOMhome) reported@FrEaK_HullFC Hi Steve, our customer service & technical support teams have been open since 8am today. If you call 01482 602555 you should be able to select the options to get through to an adviser. Apologies you haven't been able to reach us yet. Many Thanks KCOM.
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Richard (@Droid_1989) reportedThat KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.
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Sam Reed (@tehreedy) reportedHmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers
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Mike Covell (@MikeCovell) reportedAnyone else having intermittent signal with their kcom?
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David (@MyMSPDay) reportedKCOM having another internet outage in #Hull. The service has been periodically unreliable recently.
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James Lockwood (@EnfieldTiger) reported@lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason
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Alan Hemingway (@alanacct) reported@INDEPENDENT_MG @littlearfer You would have thought they could have come to some agreement to share the underground space. KCOM seem very bad at not facilitating help to other suppliers