KCOM

KCOM Outage Report in York, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in York, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in York, England 02/22/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • WeaverGeoffrey Geoff Weaver (@WeaverGeoffrey) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.

  • charlesmeade3 Charles (@charlesmeade3) reported

    @chewystuey That number of providers who can provide their own service cheaper are as limited as the point you make about Hull and KCom. I’m not confusing anything, he offered broadband at cost price to anyone who needed it. There are not service providers offering packages below BT cost lvl

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Sat at no mans sky on just my home because of kcom outage.

  • david_fowey David Willmore (@david_fowey) reported

    @KCom Check out my Speedtest results! 12.9 Mbps down and 0.4 Mbps up. Is this acceptable?

  • Fozzie040388 Ian Foster 🎗 (@Fozzie040388) reported

    Do @KCOMhome turn down everyone's Internet speed on a night about 8pm or is it just us? Swear it happens every night. #KCom #crapservice

  • DerekNozedar Derek Nozedar (@DerekNozedar) reported

    @jajHKR @SkyHelpTeam We had no end of issues when SkyQ was installed. Sky blamed KCOM, KCOM blamed Sky. Since Sky replaced all of our boxes after three visits lucky we’ve had no issues.

  • leohcafc Leo Weiniger🎗FreeKLP (@leohcafc) reported

    @JM_1889 Never at KCOM

  • Feniandinho Noel👁 (@Feniandinho) reported

    KCOM WiFi has gone down.

  • McBazface Baz (@McBazface) reported

    @rodjgrimmer @TruthTalkingMav @KCOMcare £42 a month.. here.. i have to say i read a lot from people being negative to kcom but in the 2 decades i've been with them i had about a dozen connection issues and i'm online pretty much 24/7..

  • ThatjamieT Jamie Turnbull (@ThatjamieT) reported

    @hcafcjoe God help @SteveJordanUK if he has to announce him when were all back at the kcom.