KCOM

KCOM Outage Report in York, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in York, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in York, England 01/23/2026 16:10

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (14%)

    Total Blackout (14%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • vixielou1972 VixieP #nhsblueheart💙🇺🇦 (@vixielou1972) reported

    @bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄

  • andyclark1973 Andy Clark (@andyclark1973) reported from Kirk Ella, England

    @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website

  • RileyAsari Kermit Sama (@RileyAsari) reported

    @Pivotless Awh that sucks, I Say as a Joke but it wouldn't surprise me if a company setup in your area before Kcom even get to you

  • theLeosRL (Marty) New Era 23 #uptheleopards (@theLeosRL) reported

    @RalphDaveralph @KCOMhome We have the same problem kcom sh☆te

  • _Nathan_Spencer Nathan Spencer (@_Nathan_Spencer) reported

    Love it when kcom goes down mid fifa game

  • lucyk512 Lucy 🖤 (@lucyk512) reported

    Love it when everything in the house runs through the wifi and then KCom goes down. At this rate we might as well have signed up to get the money for using less electricity because the only thing working is the sodding lamps.

  • HullCamGuy HullCamGuy (@HullCamGuy) reported

    @angus_young61 The Connexin poles don't have foot pegs on them. This is an old Kcom pole that should have been removed before putting tactile paving down.

  • AlGradwell Al Gradwell (@AlGradwell) reported

    @KCOMcare @KCOMhome @hullreporters Day 9 - Engineering team have arrived only knowing about 1 x house and have no idea about the other houses on the street - even though they are all logged. Still no KCOM Customer Services or management update received. The ineptitude continues.

  • jezrileyfrench Jez riley french (@jezrileyfrench) reported

    @KCOMhome still problematic today (25th) & I'm also still waiting for a full reply to a different issue which I raised directly with Kcom almost 2 weeks ago.

  • RileyAsari Kermit Sama (@RileyAsari) reported

    Mate I Swear KCOM Are actually so ****, All day had slow connection, Cant even open a new tab without it taking all day