KCOM outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Hoggard (@davidhoggard64) reported 5 minutes ago

  So it would appear I’m not the only one with internet connectivity issues in Hull #kcom #internet #hull

• 
  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 6 minutes ago

  @andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.

• 
  Mihu Nowak (@Mihu_Nowak) reported 14 minutes ago

  @KCOMcare Disgusted with poor kcom broadband at HU7 since Wednesday. Paying £55.99 for full fibre 400 and have just 5-25Mbps it’s feels like KCOM gave me middle finger... fat rats

• 
  JillHB (@jill_hb) reported 17 minutes ago

  @KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.

• 
  Tosh&Piffle (@t__and__p) reported 19 minutes ago

  @thomasforth Hull's network was owned by the council. Due to an accident of history, it retained its local monopoly long after BT had to let others onto its network. As Oftel (sic) homed in, KCOM invested heavily in broadband technologies, to fend off BT and compete outside its area.

• 
  Sam Reed (@tehreedy) reported 19 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

• 
  Phil Bagwell (@SupernovaPhil88) reported 19 minutes ago

  God help KCOM, Internet is about to go down ten fold in HU3, 4, 5 and 6

• 
  Richard (@Droid_1989) reported 20 minutes ago

  That KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.

• 
  David (@MyMSPDay) reported 22 minutes ago

  KCOM having another internet outage in #Hull. The service has been periodically unreliable recently.

• 
  TeeGee (@Suimavave) reported 23 minutes ago

  @D_L1997 That Golding support try at the Kcom is gonna hit me like a steam train