KCOM

KCOM Outage Report in York, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in York, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in York, England 03/04/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @JanieSu Hi Jane, we're aware of the issue and working with KCOM to try and resolve it. In the meantime, please can you try turning your WIFI off and accessing our site or app using your mobile data, to see if this works for you. – Sammie

  • myllotheberol myllo ._. (@myllotheberol) reported

    KCOM UR INTERNET IS ******* ****, I SHOULDN'T HAVE TO USE MY DATA AT HOME YA *****. GO SUCK A ****.

  • dinkyrach Rach (@dinkyrach) reported

    @CooperativeBank @Liam__McNulty I don’t believe this guy is even a KCOM customer!

  • craiginscotland Craig Arthur 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@craiginscotland) reported

    @faisalislam KCOM decided not to pass on their contractual price rise this year to help customers. Shame BT have not. Fortunately I’m leaving them at the end of the month and saving over £13 a month for a faster product.

  • DarylHBM Daryl (@DarylHBM) reported

    So @HullBadgeMan was and still is first project I trusted myself with since that time. It something I’ve known all my life , from my dad buying badges while he was doorman at 3tuns at BP to becoming seller at 12 at KCOM. Never did I see me running badge making but here we are

  • sventiger55 Steve Robson (@sventiger55) reported

    @peter_levy Cooperative Bank customers in Hull area cannot access their online accounts due to a service provider issue involving KCOM. It has been going on for over a week! All parties are blaming each other. Nothing is being done. Please help.

  • caslad78 Rich Carr (@caslad78) reported

    @SeriousAboutRL Cas & Waki share a ground for the sake of economical sense? If this is the case, then why haven’t HKR jumped in at KCOM, Wigan/Sts, Leeds/Bradford, Man Utd/Man City share a stadium? If backers are willing to invest like they invested £35M at Leeds then I can’t see the problem??

  • KCOMcare KCOM Care (@KCOMcare) reported

    @MrsMags_C @CooperativeBank This has been confirmed as an issue, not just isolated to KCOM but one that is also affecting other providers such as BT, SKY we have been informed there is an issue with the third party who manages the routing to The CO-OP Banks website, this company is actively investigating.

  • MeJo70 👩🏻‍🦰🍻🤘🏻💙💛 (@MeJo70) reported

    Well - if this is your customer service then maybe I’ll give you guys a miss @KCOMhome @KCOMcare #kcom #CustomerService

  • gtdpda Catseye (@gtdpda) reported

    Hey @virginmedia are you able to deliver Internet services through @KCOMhome infrastructure because KCOM don't seem to want me as a customer...