KCOM

KCOM Outage Report in York, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in York, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in York, England 01/25/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • mattyantz Matthew Anthony (@mattyantz) reported

    @fishface58 @KCOMhome Are you using the kcom supplied equipment? If so that’ll be the problem

  • adrianludlam Adrian Ludlam (@adrianludlam) reported

    @EmmaHardyMP @KCOMhome @Hull_Trains On this I disagree! Kcom's monopoly here for households means that the value they offer can be poor compared to the rest of East Yorkshire. BT gave me much more 20 miles away & now Kcom themselves offer much more as well outside the hessle area!!

  • antiquestwins Martin Sansom (@antiquestwins) reported

    Been living at my parents' house for the past couple of weeks and using their @Virgin broadband to work remotely. I haven't used Virgin before and never realised it was this sh*t - it almost makes Kcom look reliable.

  • NicolajayneLaws Nicola jayne Lawson (@NicolajayneLaws) reported

    @JasonRead9 @KCOMhome @bbcburnsy Yes I work for KCOM Jason I wouldn’t have a problem letting anyone know that. I haven’t trolled you at any point. I’ve provided you with facts and figures and an alternate view to your own.

  • pastystone julie coates (@pastystone) reported

    @KCOMcare No service and been cut off three times now... got down to position 6 from 19! Is Kcom intranet down 🥲

  • BrickYmY Brick (@BrickYmY) reported

    @Aromaa__ If I get this job I’m down, get us on the KCOM up at Hull

  • wilko1990 danny wilkinson (@wilko1990) reported

    @andymoorish @hulllive The services from kcom isn’t a bad services the price on the other hand is really high.

  • antiquestwins Martin Sansom (@antiquestwins) reported

    Been living ag my parents' house for the past couple of weeks and using their @Virgin broadband to work remotely. I haven't used Virgin before and never realised it was this sh*t - it almost makes Kcom look reliable.

  • DarrenDalby Darren Dalby (@DarrenDalby) reported

    @CraigBeck Seems like they've given up. Hull and the Isle of Man are the only two places there's a monopoly network. Sky should have bought kcom when they had the chance

  • hcafckarl Karl (@hcafckarl) reported

    O2 are ******* **** it takes absolutely ages for anything to load on 4G. What a joke. It’s bad enough being on KCOM internet as well 😡