KCOM Outage Report in York, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Problems in the last 24 hours in York, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (74%)

2. 

   Total Blackout (13%)

3. 

   Wi-fi (11%)

4. 

   TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• Rosemary Pearman nee Bakes (@butchsekab) reported 2 minutes ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• Steve w (@Stevew17171717) reported 4 minutes ago

  @liamelve @wehavehaditnow Liam go to kcom these poles are 1950 technology with no support they will be down soon when connexin fail

• . (@VindaIoo) reported 4 minutes ago

  @JMEden_97 not as bad as kcom

• tils🧡🖤 (@T1LLYYYYY_) reported 4 minutes ago

  love kcom going down every 2-3 business days

• Silver Humber (@SilverHumber) reported 11 minutes ago

  @KCOMhome My Lightstream internet is still down despite multiple reboots. What's up KCom?

• John Copley (@johncopleyhull) reported 12 minutes ago

  @KCOMhome @hulllive fancy the story KCOM leave family without the internet for almost a month over Christmas? Lack of engineers and customer service!

• Nathan Spencer (@_Nathan_Spencer) reported 14 minutes ago

  Love it when kcom goes down mid fifa game

• KCOM (@KCOMhome) reported 14 minutes ago

  Part 1/2 A KCOM spokesperson said: “We have identified the technical issue affecting our network and our engineers are working hard to fix it. Thanks to the resilience built into our network the issue was picked up within minutes and most people’s services should have been

• BritpopDrummer (@PitchersDrummer) reported 17 minutes ago

  @KCOMhome is 2 to 3 working days for an engineer to even start looking into an internet outage really acceptable in today’s day and age? Especially for new customers, especially when they rely on the internet for their job? #kcom #internet #outage

• Barley (@Peterbarley91) reported 17 minutes ago

  Also had to buy a Wi-Fi extender and it’s still rubbish! Ms3 have now finished laying there lines down here so it the router isn’t resolved I will be leaving Kcom