KCOM Outage Report in York, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in York, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (61%)
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Total Blackout (19%)
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Wi-fi (16%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Trampy
(@Trampy_) reported
@TCalpin1 But my service provider is exclusive to my city, it’s Kcom (Kingston Upon Hull Communications)
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Ofcom
(@Ofcom) reported
@Markymark_1975 @CityFibre Hi Mark, as has been explained before, the only obligation on the provision of broadband is with BT and KCOM for those in the hull area. No other provider is required to offer a broadband service in any form.
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smile UK
(@bankwithsmile) reported
@mrsjonash Hi Jo, I'm sorry you haven't been able to log in. I can assure you that our online services are working. We're aware of issues affecting KCOM's customers & understand that an investigation between KCOM & their provider are ongoing.1/2
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smile UK
(@bankwithsmile) reported
@mrsjonash Hi Jo, we have been informed that KCOM has resolved this issue with their supplier. Could you try again? We can also be reached on 03457 212 212, 8am - 6pm Monday to Friday, 9am - 5pm Saturday and Sunday. -Chris
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👩🏻🦰🍻🤘🏻💙💛
(@MeJo70) reported
Well - if this is your customer service then maybe I’ll give you guys a miss @KCOMhome @KCOMcare #kcom #CustomerService
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Harry Noble🍋
(@harrynoble__) reported
@Ciaran__od Not a chance. It’s just a farcical idea, you think Kcom internet is ****? Imagine that on a country wide scale.
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Catseye
(@gtdpda) reported
Hey @virginmedia are you able to deliver Internet services through @KCOMhome infrastructure because KCOM don't seem to want me as a customer...
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Daryl
(@DarylHBM) reported
So @HullBadgeMan was and still is first project I trusted myself with since that time. It something I’ve known all my life , from my dad buying badges while he was doorman at 3tuns at BP to becoming seller at 12 at KCOM. Never did I see me running badge making but here we are
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KCOM
(@KCOMhome) reported
@JanieSu Hi Jane, we aren't blocking the CO-OP bank website. This is an offnet issue and not specific to KCOM. Rest assured, this is actively being investigated.
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Laurence Howe
(@Laurenc53826262) reported
@CooperativeBank My problem was that the KCOM DNS was unable to locate the Co-operative bank. I have switched to using VPN and that has sorted the problem.