KCOM Outage Report in York, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in York, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (61%)
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Wi-fi (26%)
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Total Blackout (11%)
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E-mail (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Chica Roja
(@chicaroja8) reported
@virginmedia I can't ring. No mobile service. I am using my KCom internet to tweet
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Olly Gunn
(@GunnOlly) reported
What data do you have apart from pre-registration that supports the investment in our area? And don’t say pre-registration because the poles were never mentioned. Not even a huge saving over KCOM which have great customer service. Not painting a great picture of Connexin.
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peter wilson
(@wilsonpeter48) reported
Times or kcom be hard ball and go for profit. You know what they say elephants never forget
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Rich & Sharon EV Adventures 🇬🇧&🇫🇷
(@HullTeslaModel3) reported
@Cosmic_Carol I spent an age trying to get KCOM filters to block unsuitable material... but ultimately failed. No matter what it'd block YouTube, Netflix, & even our home CCTV. Again tried Google Family Link, but gave up, because their Chromebooks needed my login every power up. Frustrating.
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Neil
(@hullrickshaws) reported
@vicwhittamITV I went into KCOM last week and told them I want to cancel my £45 per month internet. I told them I was moving to Connexin for £25 per month. Suddenly, they could do it for £30 per month. Amazing?
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Wayne Tatton
(@waynetatton) reported
@SWGfL_Official I'm having real trouble accessing SWGFL and Project Evolve - my web browser keeps timing out. All other websites are fine. Please can I check that all is well at your end as my internet provider (KCOM) are saying it's an issue with the website. Thanks
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Chris Feast
(@chris_feast) reported
@KCOMhome Absolutely shocking customer services! Telephone Kcom Friday 21st October as we had total fibre broadband failure a I sent an email of complaint Saturday acknowledged, Ticket [56087] NO REPLY, NO TELEPHONE CAll week later no broadband.SHOCKING CUSTOMER SERVICE!
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Darren
(@Dying_Snail) reported
@KCOMhome day 8 without home Internet this time, it been a total of 14 days without home Internet from the last 28 days and I'm down as vulnerable customer on Kcom's system, but I see you still took the full £54.99.
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John Allison
(@scumfc1005) reported
@RLDToo @derek1910 Never had to "Market" a derby game at the KCOM before. Ticket sales must be really poor for Adam to resort to this from both sets of fans.
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mark
(@markcoops23) reported
@kcom @seanroyce1 over 30 mins on hold yesterday to try and change my BB package. No answer, even though I was 4th in the queue. Why aren’t you offering your existing customer the same packages open to new customers in these very challenging times? Show the country that you care!