KCOM

KCOM Outage Report in York, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in York, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in York, England 01/17/2026 04:35

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • JamesStart10 JimToFriends (@JamesStart10) reported

    @damo_razz @BenSchofield_ Fault with connection from kcom most of Hull down

  • AwReza Alexander Reza Wood (@AwReza) reported

    @marktheram7 Same in Hull. Goes way back as the area has it's own independent phone network. KCOM. That's why we cannot change supplier, bit of a monopoly which is rubbish for price . The phone box is cream to highlight this

  • jwaugh1607 j.waugh (@jwaugh1607) reported

    @Communitykc Help deleted all e mails by accident how do you retrieve them. KCOM saying you can’t!!!

  • danjsansam Daniel (@danjsansam) reported

    @GrahamTigers @IanSherer @KCOMhome Can’t really fault KCOM can count on one hand it’s gone down in 4 years for me.

  • KCOMhome KCOM (@KCOMhome) reported

    @JacobUK_ Please let us know if you are continuing to have issue.  Either calls us on 01482 606101 or on our live chat service. Thanks,  KCOM

  • markcass13 Cass (@markcass13) reported from Hessle, England

    @mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc

  • paulrob68060100 paul robinson (@paulrob68060100) reported

    @Uzzell01 @TigerDor @DiddyCD Its not as bad as Fish/Dolan. Nothing could be as bad as that. No coffins being carried to the KCOM with RIP city on them yet

  • mattpoulton Matt Poulton (@mattpoulton) reported

    @KCOMhome Hi KCOM couple of questions about your Full Fibre service please... - Is the telephone service delivered via interface to the router with Full Fibre? Is it possible to keep an existing telephone number (KCOM) with a switch from copper to fibre?

  • Ashleysunley1 Ashley sunley (@Ashleysunley1) reported

    @AndrewDandilly @KCOMhome No one is using there service coz ya can't connect to it atm so ppl using twitter with thier phone Internet ain't guna affect kcom

  • MikeCovell Mike Covell (@MikeCovell) reported

    KCom is that slow I've just had a notification telling me that the Battle of Hastings is about to start.