KCOM outages and service status in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mihu Nowak (@Mihu_Nowak) reported 6 minutes ago

  @KCOMcare Disgusted with poor kcom broadband at HU7 since Wednesday. Paying £55.99 for full fibre 400 and have just 5-25Mbps it’s feels like KCOM gave me middle finger... fat rats

• 
  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 8 minutes ago

  @andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.

• 
  Tosh&Piffle (@t__and__p) reported 9 minutes ago

  @thomasforth Hull's network was owned by the council. Due to an accident of history, it retained its local monopoly long after BT had to let others onto its network. As Oftel (sic) homed in, KCOM invested heavily in broadband technologies, to fend off BT and compete outside its area.

• 
  Helen Stebbings (@helenstebb) reported 10 minutes ago

  @MartinSLewis I've banked with @Barclays for 38 years and never had a single problem. Had my phone and later internet with kcom for 32 years. Now because of their ridiculous pricing and the fact their don't have a monopoly in Hull any more I am changing

• 
  AJ (@alanjury) reported 13 minutes ago

  @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.

• 
  Steve Withill (@SteveWithill) reported 17 minutes ago

  KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK

• 
  The Red Reaper (@RobinArisen) reported 18 minutes ago

  That kit is a special shade of horrible It looks like KR left a WCC shirt in the KCOM washing machine

• 
  Reşit Kurşun (@Reshody) reported 19 minutes ago

  @MrCowper I don’t know what kind of deal you have with @KCOMhome but it is about how much you loose man. I lost more money than I pay for monthly service. Do you think Kcom will compansate? Not in a million years.

• 
  KCOM (@KCOMhome) reported 20 minutes ago

  A KCOM spokesperson, said: “We are aware of a network issue that is affecting customers in parts of Hull and Beverley. Our engineers are working work hard to fix the issue and we will give further updates when we have more information.

• 
  Error404 (@DawsonsLeftPeg) reported 24 minutes ago

  @jordantyson92 @_kirst99 Everyone switching to tethering their phones for data with KCOM being down is strangling the networks. Spoke with a Three rep via DM massive spike in demand.