KCOM

KCOM Outage Report in York, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in York, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in York and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in York, England 12/27/2025 15:00

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • TMCHull The Marvell College (@TMCHull) reported

    Unfortunately the school telephone lines are currently down, we have KCOM engineers fixing the problem. Sorry for any inconvenience.

  • bradjohnson71 Brad Johnson (@bradjohnson71) reported

    @KCOMhome We had to change from 400 to 300 just to keep the price at 54.99 now we see the price says 54.99 let alone the offer price of 44.99 wtf kcom?

  • chogger5 Andrew Briggs (@chogger5) reported

    @NottsCounty1991 @EdwardW03136447 @Official_NCFC To be honest everyone states that rugby doesn’t help and I get that it doesn’t but it’s possible to have a decent pitch and play rugby on it look at the Aviva in Dublin or Principality stadium or at club level Ashton Gate or KCom stadium

  • UllCharlieb CharlieB_Ull 🎗️ (@UllCharlieb) reported

    @jacobgarner05 @HullCity But we never do at the kcom. Even against smaller crowds.

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @eddie3beaumont Hi Eddie, I'm sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing. 1/2

  • MeJo70 👩🏻‍🦰🍻🤘🏻💙💛 (@MeJo70) reported

    Well - if this is your customer service then maybe I’ll give you guys a miss @KCOMhome @KCOMcare #kcom #CustomerService

  • myllotheberol myllo ._. (@myllotheberol) reported

    KCOM UR INTERNET IS ******* ****, I SHOULDN'T HAVE TO USE MY DATA AT HOME YA *****. GO SUCK A ****.

  • bankwithsmile smile UK (@bankwithsmile) reported

    @mrsjonash Hi Jo, we have been informed that KCOM has resolved this issue with their supplier. Could you try again? We can also be reached on 03457 212 212, 8am - 6pm Monday to Friday, 9am - 5pm Saturday and Sunday. -Chris

  • harrynoble__ Harry Noble🍋 (@harrynoble__) reported

    @Ciaran__od Not a chance. It’s just a farcical idea, you think Kcom internet is ****? Imagine that on a country wide scale.

  • pryce_wyndam Wesley Wyndam-Pryce (@pryce_wyndam) reported

    @KCOMhome Kcom prices are nuts because of monopoly. Poor customer service most of the time