KCOM Outage

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

KCOM problems in the last 24 hours

KCOM Outage Chart 08/03/2021 08:10

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 76.95% Internet
  • Wi-fi 9.22% Wi-fi
  • Total Blackout 8.87% Total Blackout
  • E-mail 3.19% E-mail
  • Phone 1.77% Phone

KCOM Outage Map

The most recent outage reports and issues originated from Birmingham, London, Kingston upon Hull, Paddington, Sheffield, Southampton, Beverley, Slough, Bristol, Waterlooville, Leeds, Mitcham, Cottingham, Manchester and City of Westminster.

United KingdomBirmingham Internet
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United KingdomLondon Internet
United KingdomBirmingham Internet
United KingdomLondon Internet
United KingdomBirmingham Total Blackout

KCOM Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:
  • Shm4yd Shmayd 🎗️ (@Shm4yd) reported

    Kcom is down again looool actual joke of a service

  • spygod20 David (@spygod20) reported

    @outagedetect Hu55ng kcom Internet not working

  • wondermouse Mark Phillips (@wondermouse) reported

    I have to share this, from an email received from a service provider: "We will contact you in the weeks ahead regarding the novation of your contract from KCOM to Nasstar. " Now I think I command a pretty reasonable vocabulary but WTF? #plainEnglish @KCOMhome @Nasstar

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. There's a carpet being fitted in the car wtf.

  • rmckenzie7288 Robert McKenzie (@rmckenzie7288) reported

    @KCOMhome typical **** KCOM, you've got multiple reports of no Internet in HU6 yet you still haven't acknowledged it on any of your socials or your website, your customer service is ****.

  • D_Atkin David Atkin (@D_Atkin) reported

    If you're in Hull and having issues accessing certain websites, it's a KCOM DNS issue. KCOM currently have engineers working on the problem. #hull #internet #kcom

  • headscarfpride Ian Cuthbert (@headscarfpride) reported from Cottingham, England

    @Ambraneri Mine was the same. Apparently Kcom are having problems with their internet this morning. I’ve turned off my wi fi and now using the 02 data. It’s working fine now.

  • Tencryn Tencryn (@Tencryn) reported

    @JBennett360 @KCOMcare Seems like it. This happened 4 days ago too but slightly different. I wonder what's going on for kcom to have issues like this all of a sudden.

  • TheReal_MGLive MG_Live (@TheReal_MGLive) reported

    @KCOMhome Seems to be a problem on your end kcom this morning. cant access sites ect

  • enjoysilences And another thing... (@enjoysilences) reported

    @McBazface @EmmaHardyMP Service is good but costs are high. KCom are a monopoly provider which means bundling broadband, phone, TV together is significantly more expensive here than I’ve paid anywhere else in the UK. Also the hole drilled through wall wasn’t blocked properly so got rising damp.

  • McBazface Baz (@McBazface) reported

    @enjoysilences @EmmaHardyMP whats the issue with KCOM?

  • Shm4yd Shmayd 🎗️ (@Shm4yd) reported

    kcom is such a **** service lmao been down over an hour and a half and not a single note from them about anything

  • _startingline_ 🤍 ebony-rae 🤍 | 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@_startingline_) reported

    man why does kcom have to go down when i’m watching disney+

  • hmmmmtiz tiz (@hmmmmtiz) reported

    i have three words: i hate kcom. but i’ll give you some more: i’m going to sue, theres an outage at my favourite time of day.

  • kesXIII Kes (@kesXIII) reported

    @wiganrlfans @Jahmez_HKR @IRover77 Yes they can. Kcom have a very good network relative to the others in the UK. That doesn’t mean that every individual is satisfied & problems don’t occur, particularly around wifi which can be affected by many factors. A dodgy router for example, or a poor costumer services dept

  • LegendsRise_1 LegendsRise (@LegendsRise_1) reported

    @kcom Any chance of some help as to why my connection to my Internet through my mobile phone is rubbish? It spends nearly as much time disabled as I do!!

  • TellyheVen tv heaven (@TellyheVen) reported

    @Frank27588842 @Ugillham @britcultarchive The cable television (with terrestrial TV and radio) was operated by Rediffusion. The telephone network was owned by the Hull City Corporation (aka Hull Telephone Department) eventually rebounded Kingston Communications and subsequently floated and eventually became KCOM

  • andrewvannucci2 Andrew Vannucci 🏴󠁧󠁢󠁥󠁮󠁧󠁿🇧🇷🇮🇹cm01/02 (@andrewvannucci2) reported

    @KCOMhome service so poor . Been trying to get a new router for a year . Keep been told it’s not the answer. Very frustrating. Had the same router for 5 years and it’s clear kcom have since updated there routers .

  • MattHutch89 Matthew Hutchinson (@MattHutch89) reported

    @ItsjustmeAliD How weird is that 😮 on the bright side least you don’t live in Hull we only get one choice here and KCOM is crap but a case of having to put up with it!

  • dominharvia Dom Harvey (@dominharvia) reported

    @ChillDaffodil4 Fine G1 and KCom is part of that, but Sanctifier en-Vec is a massive problem post-SB

  • TheMurphy2806 Jon Murphy #KWAhousechamps #goingoutagaineventualy (@TheMurphy2806) reported

    @POTUS we also have the issue in hull. and kcom is really awful

  • dazzahatty Darren Hatfield (C) 🐯🥳🍾🥂 (@dazzahatty) reported

    @brfctom @bensonsforjerry @tonifcbarca That was the bane of my life last season. Can't wait to go back to KCOM now MKM. Been too god damn long. Painful!

  • mark_russ67 Mark Russell (@mark_russ67) reported

    @KCOMhome more nuisance calls 00306914241568 this time saying my Kcom internet is having issues. Caller says based in HU1 London. People need to be aware this is a scam !

  • spudsinwater @spudsinwater (@spudsinwater) reported

    @sparkyhullfc @JoPSmith25 The difference is Hull FC are rarely out of the top half of the top division yet have never averaged over 20k fans throughout a season. As if that would be the case for City in the top half of the PL. Plus the ‘biggest derby in the world’ has never once sold out at the KCOM.

  • davidapl3 David Lane (@davidapl3) reported

    @KOMCARE problem with account. But waiting too long on phone and no response to emails. KCOM owe me money from my old account and are overcharging me on my new account.

  • HiConnorImDad spingo bobingo (@HiConnorImDad) reported

    idk what's stunted the growth of Hull more, the bombings in ww2 or Kcom's insistance on giving the city the worst possible internet coverage with 0 competition

  • chnify mz 🍀 (@chnify) reported

    my heart dropped seeing that video of chn for kcom i cant take seeing him in pain like that :( and he was so smiley that day. if op hadnt posted it we would never have known

  • wakka80 leewalker©️🐯🖤🧡 💙 (@wakka80) reported from City of Kingston upon Hull, England

    @Uzzell01 same here even when went down to the kcom photo event 😢

  • Joshstevoo Stevo (@Joshstevoo) reported

    Internet has been down for 4 days now, been waiting for an engineer since Saturday but had no communication from KCOM themselves. From a customer standpoint this is absolutely unacceptable. @KCOMcare @KCOMhome

  • toby_2332 Toby (@toby_2332) reported

    @TheBardOfAnlaby you not down the kcom col?