Is KCOM having an outage?

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

 No problems detected at KCOM

KCOM problems in the last 24 hours

KCOM Outage Chart

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet (75.68%)
  • Wi-fi (16.22%)
  • Total Blackout (5.41%)
  • E-mail (2.70%)

KCOM Comments

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:
  • KCOMhome KCOM (@KCOMhome) reported

    @siartuk @Communitykc Hello. Thank you for your message. Emails are a free service that we provide to all our KCOM customers. Unfortunately due to this, we need to have a cap which has been set at 250mb. If this is not large enough for you needs, then yes, possibly Gmail or Hotmail may be the answer.

  • swill_young mat lythall (@swill_young) reported

    @ahtralfie @andrew_mchale1 I agree hull we're the worst team I've seen at the kcom stadium

  • ahtralfie Alfie Potts Harmer (@ahtralfie) reported

    @mattgreas117 Didn’t mean any offence by it, but you are the worst team I’ve seen at the KCOM in a long time. If you see a previous tweet you’ll see I said I couldn’t begrudge you your equaliser, but I’m not going to pretend you played good football Matt.

  • ahtralfie Alfie Potts Harmer (@ahtralfie) reported

    Bafflingly bad performance by Hull City. Genuinely been like watching a non-league game second half. Players need to take a long, hard look at themselves. Rotherham are the worst side to come to the KCOM in a long, long time, and City have gifted them a draw. #hcafc #rufc

  • mrfavus Rich Favus Smith (@mrfavus) reported

    That whole KCOM being bought out rumour is rumbling round again! Don't buy shares.. never gonna happen...

  • JackJack_Parr JackJack (in Dicko mode) (@JackJack_Parr) reported

    @ckkirky @HCAFCMark @virginmedia @Kcom Never went bootpark cos I was less than a year when we moved. I like the Kcom, especially as I've got my name on one of the bricks 😂

  • Tigerbo91531509 Tigerboy (@Tigerbo91531509) reported

    @AreHull @JackJack_Parr @virginmedia @Kcom Ooh yes it sounds awful have you seen my prediction team do you agree with it would you anything in the team today

  • wheeliedealer WheelieDealer (@wheeliedealer) reported

    DOWN .. CLIN 2.3% TCM 2.9% AIR 1.2% OTB 1.2% TRI 3.1% WATR 9.3% ... UP ... HSBA 1.3% KCOM 6.7% RMG 1.3% AVAP 3.8% AA. 6.4% BOO 3.9% EUSP 2.4% FEVR 2.6% GFRD 1.4% IOM 2.6% MCS 1.4% PCT 1.2% PETS 2% STAN 1.5% WWH 2.1% PYPL 1.2% ... DYOR

  • AStan1006 Andy Stanley (@AStan1006) reported

    @bbcburnsy @Telegraph I really don't like kcom at all but by all accounts (friends in other areas) virgin are 100x worse than kcom in terms of price and customer service. I'd rather just see the monopoly here end and go from there.

  • Kupokuponut HappyLisaYay/Playing AC3 again! (@Kupokuponut) reported

    @ReiTheChocobutt We don't get BT here either! Most of us are stuck with KCOM, and it's not exactly a well loved service lol. Kinda slow too.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Every time I go to bed but driving lesson in 2 hours on no mans sky on just my home because of kcom outage.

  • AfroAestheticss Jack Silva (@AfroAestheticss) reported

    KCOM Wi-Fi has been crap today can't wait to move out and get better broadband I will move out of Hull just so I can live with better internet

  • wheeliedealer WheelieDealer (@wheeliedealer) reported

    UP ... AIR 2.3% MOSB 2.1% OTB 4.5% ... DOWN .. HSBA 1.4% IGG 1.8% KCOM 3.1% RDSB 1.5% xd RMG 1.4% TCM 2.5% AV. 1.5% BOO 2.3% GFRD 1.9% GLEN 2.6% GOCO 3.3% MCS 2.2% MPAC 1.4% PCT 1.4% STAN 2.2% WATR 4.8% PYPL 1.5% ... DYOR

  • chillly Chris Hill (@chillly) reported

    My @kcom internet service was down this morning for a while, it seems fine again now. It's the first time it has been down for ages. With no decent mobile service at home and certainly no 4G I missed it. Still only ~145Mbps not the promised 200.

  • VersatileLoL kennen enjoyer (@VersatileLoL) reported

    If everyone in a city hated you, most people would get the message and **** off KCOM, however, seem to feed off the negative energy I'd kill to have literally any alternative

  • KayrunM Kieran Marshall (@KayrunM) reported

    @KCOMhome literally no connection at home after weeks of poor ping. Thought KCOM was supposed to be the best fibre in the country 🤔

  • Jack_Wade97 Jack Wade (@Jack_Wade97) reported from City of Kingston upon Hull, England

    Unsurprisingly KCOM is down again 🙃

  • jimbo093 James Spurgeon (@jimbo093) reported

    @bbcburnsy I’m currently a membership owner and often travel away to support City. It’s horrible to see a sheer lack of kids at the KCOM compared to other championships ground. #AllamOut #UTT

  • sci_twit -🦢SCI🦢- (@sci_twit) reported

    <SCI>watch ~ Vodafone, OpenReach, KCOM, RTF Networks, Madasafish, TalkTalk Business and TalkTalk Consumer, PlusNet and Sky Broadband are not reporting any problems.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Everyone must come to y not because of kcom outage.

  • xiuxxvi ✨dissertation heaven✨ (@xiuxxvi) reported

    forgot how bad hull wifi was... i hate kcom w/ my whole being

  • superadd13 El Nacho (@superadd13) reported

    @GeorgieBoy61 @reluctantnicko Mate. You guys were schooled. Strongest squad in the league and play that shit. Up there with the worst at the kcom this year

  • MesserStanton Revd David Messer (@MesserStanton) reported

    Just because its always been like that doesn't mean you have to put up with the rubbish service from @KCOM because they clearly KCant

  • EatenByGhouls idefk (@EatenByGhouls) reported

    @Papa_Warcrimes its not necessarily the speed and such its the amount of problems that come with it also the fact that in hull theres not really any other option than to use Kcom as theres none others in hull

  • MoaningVER Jake Conlon (@MoaningVER) reported

    @Noah92446704 @premierleague Hate to break it to you mate but I support a completely different City, one which has beaten you at the KCOM the last 4 times you have played here...

  • sci_twit -🦢SCI🦢- (@sci_twit) reported

    <SCI>watch ~ OpenReach, KCOM, RTF Networks, Virgin Media, Masasafish, TalkTalk Consumer, PlusNet and Sky Broadband services are not reporting any problems.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Everyone must come to y not because of kcom outage.

  • HCAFCMark Mark (@HCAFCMark) reported from Blackburn, England

    We were appalling today and fully deserved to lose. However, 1 loss in 11 and for a side who was in the relegation zone less than two months ago, that’s not bad going. The streak was going to end one day, let’s bounce back against Stoke next week at the KCOM. #hcafc

  • emma_ryland Emma Taylor (@emma_ryland) reported

    Internet down at moment #cottingham #kcom

  • svillson Matt Wilson (@svillson) reported

    Another bill from @KCOMhome for a service I am STILL not receiving 3 months after placing my order. Contacted cust services 10s of times and they seem very helpful over the phone but an absolute shambles behind the scenes. If only @bt_uk would come to our rescue. #kcom #hull

  • sci_twit -🦢SCI🦢- (@sci_twit) reported

    <SCI>watch ~ KCOM, RTF Networks, Virgin Media, Madasafish, TalkTalk Consumer and PlusNet are not reporting any broadband problems.

  • HannahD61014 Hannah (@HannahD61014) reported

    @MoneySavingExp How do you do this when you live in Kingston upon Hull and we are basically locked into KCOM... Please help

  • origlambman Originallambrettaman (@origlambman) reported

    Thanks for all the messages of support following my ban from the KCOM, I have written to the club clarifying my position, pointing out that their reaction is ridiculously over the top and asking them to reverse it. You never know, someone might have a sudden attack common sense

  • hcafcgeorge George (@hcafcgeorge) reported

    @hullcity1904jd @HighlightsHCAFC Issue with some fans is they'll claim the Allans have a hand in everything. If someone hasn't flushed a shit down in one of the toilets in the KCom someone will claim Ehab did it on purpose.

  • ahtralfie Alfie Potts Harmer (@ahtralfie) reported

    My old man’s been banned from attending games at the KCOM for making a crap joke. We’ve been following City together almost every week since I was seven, and were among the few still going despite everything that’s happened in the last few years. Sad state of affairs. #hcafc

  • Jarvinhio Steve (@Jarvinhio) reported

    @StuWallis I love how the Wednesday fans are still banging on about attendances. I'd be more concerned they have Micheal Hector and Nuhiu in their squad, than massive numbers. Worst team I've seen in years at the KCOM

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Whilst I'm being mad at kcom can I just found out is playing in the hundreds and I'm never gonna get over it.

  • BiltonKeith KB (@BiltonKeith) reported

    @JimmyLeigh3 Poor Jimmy. He was obviously not at the KCOM to see his team and fans humiliated.

  • Rich_Ironside Tinlegs2⃣ (@Rich_Ironside) reported from Dronfield, England

    Hull have won 5 on the trot. We are a bit inconsistent. No surprises at the KCOM for me. Chill ******** out #SWFC

  • OhTrulyy Trulyy (@OhTrulyy) reported

    @KCLightstream probably one of the worst internet connections I’ve ever had can’t even play Xbox while ***** downstairs are watching Netflix you fat shit ***** sort it out

  • dkhennigans Dave (@dkhennigans) reported

    Music on the sound system at the KCOM is terrible today. Sounds like the lowest bitrate mp3 possible, played through a speaker that’s rammed firmly up a donkey’s arse #hcafc

  • mashd09 Ash Durham (@mashd09) reported

    @HullCityAcademy @LaticsOfficial Can’t stay on but great opportunity for the youth to play at the KCOM, sure to get lots of support. Away trip to Liverpool or Accrington next round, that would a be a good away trip. @HullCityAcademy 🏆 #hcafc

  • HullLoyalRSC Hull Loyal RSC (@HullLoyalRSC) reported

    **** it. No Rangers this weekend so I might as well go watch City beat sheff Wednesday at the KCOM!! You ‘ull

  • 7288McKenzie Robert McKenzie (@7288McKenzie) reported

    @KCOMhome Funny that, my in-laws pay for 150mb lightstream, they get 12.5mb, kcom says the same bullshit everytime, "it's fine on our end, it must be your end, do you want an engineer to visit", still the worst & slowest internet we and the in-laws have ever used

  • RetroLUFC RetroLUFC (@RetroLUFC) reported

    Sunderland Til I Die.... Grayson watching from the KCOM Stadium whilst his team play away at Brentford. Just how bad is the editing 🙈 shame as they had great access but the matches are almost unwatchable with basic editing and continuity errors!

  • DaveHarrisonBBC David Harrison (@DaveHarrisonBBC) reported

    The Lord Mayor says the council should cut down the KCOM gate & take back the land. The council has the freehold but T&C of lease means SMC have final say. Looks like negotiation is the only way forward. Cllrs say they will only accept longer opening hours. It rumbles on.

  • EskrettJordan Eskrett (@EskrettJordan) reported

    @KCOMhome Speed issue it’s basically normal KCOM package

  • deano666on Deano.f.c. (@deano666on) reported

    @itvMLshow our broadband is Kcom and out speed is supposed to be 400mb and we are only getting 200mb I complained but they said if the send out an engineer I will be charged. We can't switch broadband as KCOM are the only phone company in Hull. Help please.

  • stevenleigh3 steven leigh (@stevenleigh3) reported

    @JasonRead9 @DaveHarrisonBBC @Hullccnews Totally agree. Im sure Islamic State will walk up to the gate and think."Damn the gates locked lets forget about attacking the KCOM. Lets go home" 🤣

  • ievatweets ieva 💫 (@ievatweets) reported

    kcom has got to be the worst internet provider in the books :)))

  • Papa_Warcrimes Lewis (@Papa_Warcrimes) reported

    @rumper_stump **** it, save ‘em and we’ll get Double Bacon Cheese fired back up. Finished editing the NYE episode, just need KCOM to connect my interwebz so I can upload it

  • NeilRudd Neil Rudd (@NeilRudd) reported from City of Kingston upon Hull, England

    Hull KR relocates game v Widnes to Featherstone Rovers ground, still Sunday 13th Jan at 2pm. Due to the ongoing issues at KCOM Craven Park

  • JustForBets2 JustForBets (@JustForBets2) reported

    @hulllive ‘While half the city is down at KCOM Stadium on a weekend, the other half at KCOM Craven Park’ I had no idea that Hull had a population of just 20,000 people.

  • MattSummerhill Matt Summerhill (@MattSummerhill) reported

    @AlanBiggs1 Agree. Just a bit frustrating some of the continuity errors (ie red seats behind Grayson at Hillsborough and the Kcom Stand at Brentford!). Good as a fan of another large working class club and a real student of the game to see the inner sanctum of a football club

  • eyeamwhatIMman A.K. 아이샤 (@eyeamwhatIMman) reported

    lmao slow but I CANNOT DEAL!! just watched chungha’s dance prac of god is a woman and also the one at kcom AND WHAT THE ACTUAL FK 😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍

  • scblencs blencs (@scblencs) reported

    the worst part about being home is definitely kcom and the awful broadband they provide

  • LiveFootballSc4 FootballTransfers&Scores (@LiveFootballSc4) reported

    Ipswich are closing in on a deal to sign Hull City's Will Keane on loan for the rest of the season, according to the Ipswich Star. Paul Lambert is keen to add at least two forwards to his squad while Keane has fallen down the pecking order at the KCOM Stadium.

  • IeVoIDuBz Oliver 🎧 (@IeVoIDuBz) reported

    @CaledonianVapes I'd quite happily not see the sun if I had high speed Internet lol sort yeah shit out kcom

  • JoeClay11 Joe Clay (@JoeClay11) reported

    Bet the KCOM stadium was a sight this afternoon after winning 6-0. Twenty odd thousand singing ‘you’re getting mauled by the tigers 🐅 ‘ whilst waving their arms. Poor Bolton. Happy new year

  • HULLCITY_HULLKR Kevin Dunbar (@HULLCITY_HULLKR) reported

    Very Good, started the season slow, now in 2nd Gear, all down too the Manager @TheNigelAdkins got hold of a Novice Team and made them into a Good Team @HullCity Need to get those Fans back at the #KCOM