KCOM Outage

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

 No problems detected at KCOM

KCOM problems in the last 24 hours

KCOM Outage Chart

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments.

Most Reported Problems:

  • Internet 60.53% Internet
  • Wi-fi 21.05% Wi-fi
  • E-mail 13.16% E-mail
  • TV 2.63% TV
  • Phone 2.63% Phone

KCOM Outage Map

The most recent outage reports and issues originated from City of Westminster, Kingston upon Hull, Stratford, Wanstead, Derby, North Ferriby, Slough, Workington, Bushey, Hackney, City of Kingston upon Hull, Dagenham, Leicester, London and Nottingham.

City of Westminster Internet
Kingston upon Hull Internet
Stratford Internet
Stratford Internet
Kingston upon Hull Internet
Kingston upon Hull Internet

KCOM Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:
  • shanen79 shane (@shanen79) reported

    @bbcburnsy burnsey kcom on radio humberside yesterday saying there the best and test for over the amount of use the internet is getting And today icons internet is down all over hull Couldn't make it up Dave

  • PinpyWash darren (@PinpyWash) reported

    @Piekos James can u ask if anyone is having issues with there internet I can’t get on mine 😭 if not I will have to call kcom in a bit

  • Rich_93 richard bowser (@Rich_93) reported

    Normal service resumed at the kcom haha

  • ThatjamieT Jamie Turnbull (@ThatjamieT) reported

    When all this dies down and we get back to normality the pubs will be packed, gigs will be rammed, high streets will be chocker, Sporting events will be sell outs and the KCOM will still be empty. Can’t wait. #hcafc

  • Pdc1956Peter peter chamberlain (@Pdc1956Peter) reported

    @KCOMhome @ThreeUK @VodafoneGroup @TheO2 Thank you Steve. That is my worry. Thousands in Hull are probably KCOM customers, now suddenly out of work & staying at home, & relying on the internet to claim Benefits etc. If that service is cut off for any reason while they are doing so, it would be a disaster.

  • ALadddd Adam Ladd (@ALadddd) reported

    First stadium: Adams Park Last stadium: Emirates Best stadium: Highbury Worst stadium: KCOM (Hull City)

  • RBooth9 Ryan Booth (@RBooth9) reported

    First stadium: Baseball Ground Last stadium: Pride Park Best stadium: Amsterdam Arena/ Wembley Worst stadium: KCOM at Hull. Absolute dive surrounding area, always half empty and zero atmosphere

  • TigerRag6 Tiger Rag (@TigerRag6) reported

    @LemonKid1978 It’s bloody awful,Lemon. The whole situation is totally surreal. It’s like we are actually living in some sort of Mad Max/Logan’s Run style post apocalyptic wasteland. Horrible. Roll on normality and the KCOM.

  • TomNurden12 Tom (@TomNurden12) reported

    First - Boulevard Last - KCOM Stadium Best - Etihad (Manchester) Worst - Belle Vue

  • airlie_bird Airlie Bird (@airlie_bird) reported

    @Andybittern First stadium: (old) Craven Park Hull 🙈 Last stadium: KCOM Stadium Best stadium: Camp Nou Worst stadium: Belle Vue / The Jungle Looking forward to these! 👍

  • joehunsley2013 Joe Hunsley (@joehunsley2013) reported

    @fun88eng First stadium: KCOM Stadium Last stadium: Old Trafford Best stadium: Nou camp Worst stadium: Craven Park

  • Hodbow Alan's daughter the super supporter⚫⚪ (@Hodbow) reported

    1st Boulevard Last KCOM Best Boulevard Worst Craven Park

  • chrstndw Christine Andrew (@chrstndw) reported

    @Bethling Sorry @Bethling, I’m pretty certain it was Boothferry Park. However, ironically, I know that my first was Glanford Park! Last: KCOM Best: Boothferry (for sentimental reasons...) Worst: Britannia Stadium

  • AndrewByrom1 Andrew Byrom🎸 (@AndrewByrom1) reported

    First stadium: Elland Road Last stadium: KCOM Stadium Best stadium: WIN Stadium Worst stadium: Belle Vue Looking forward to these! 👍

  • edtaylorqpr edward🥶 (@edtaylorqpr) reported

    First stadium: Loftus Road Last stadium: Gresty Road Best stadium: Old Trafford Worst stadium: KCom (Hull) whatever it’s called, lifeless bowl

  • HopperLUFC_ Daniel (@HopperLUFC_) reported from Workington, England

    First stadium: Elland Road Last stadium: KCOM Best stadium: Without bias, Etihad if it was the look of the ground but based on atmosphere/character I’m gonna go with City Ground. Good size, unique and they made some noise against Leeds. Worst stadium: London stadium by far

  • dan1el88 🐯🇬🇧 TigerDan 🇬🇧 🐯 (@dan1el88) reported

    @_lufcjack 🤣🤣🤣 you can't come from elland road and say the KCOM is the worst stadium, elland road is like an industrial unit

  • _lufcjack Jack💺 (@_lufcjack) reported

    First stadium: Elland Road Last stadium: The Shay Best stadium: The Emirates Worst stadium: KCOM

  • KevRussell7 Kev Russell (@KevRussell7) reported

    First Stadium: Goodison Park Last Stadium: Anfield🤢 Best Stadium: Nou Camp Worst Stadium: KCOM Stadium. (Well at least the outside)

  • albertgoulder Albert (@albertgoulder) reported

    @fun88eng First stadium: KCom (when it was KC) @HullCity Last stadium: AESSEAL New York Best stadium: Wembley Worst stadium: Oakwell

  • Ciaran__od Ciaran (@Ciaran__od) reported

    @CallumWHUFCv3 Agree the LS is shit but there are worse stadiums. I’d say the KCOM is worse

  • GrahamCannon Graham Cannon (@GrahamCannon) reported

    @J0ePublic @chefmills ... I never knew the Magistrates Court held sessions at the KCOM...

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Why are people mad at kcom can I help fml.

  • j_markham_101 JM (@j_markham_101) reported

    And now gone down completely #kcom @KCOMhome

  • terryf007 terry flatt (@terryf007) reported from City of Kingston upon Hull, England

    @KCOMhome What an ignorant company KCOM are, sent e mail 2 days ago no reply no call no answer, sort out your customer service

  • terryf007 terry flatt (@terryf007) reported from City of Kingston upon Hull, England

    @KCOMcare What an ignorant company KCOM are, sent e mail 2 days ago no reply no call no answer, sort out your customer service

  • Caeros01 Clare Crooks (@Caeros01) reported

    Imagine if suddenly no one could get online. Society would colllapse. KCOM engineers are key, show them some support.

  • DaveHarrisonBBC David Harrison (@DaveHarrisonBBC) reported

    A plea from the Managing Director of KCOM for people to stop abusing engineers who are carrying out work. There have been a number of cases this week. With so many people working at home our internet service is key at the moment & the engineers are key workers.

  • bradjohnson71 Brad Johnson (@bradjohnson71) reported

    @andycomfort @KCOMhome Left kcom years ago to go to one of the satellite company's. But when they said they were putting lightstream in our area we signed up. We have had it over a year. Proteam came round and extended signal all over. Its been perfect, so much so we take it for granted now

  • cymonn23 Cymonn O'Shea (@cymonn23) reported

    @seanpic_ ‘Sean from KCOM how can I help’

  • Parkieneil Neil Richardson (@Parkieneil) reported

    @TheNigelAdkins @MindCharity @Palomafaith @TheNigelAdkins Glad you are doing Nigel, oh man do we miss you at the KCOM. We have certainly missed your positivity for sure. One of the plus points of Covid is that Hull might not go down. Looking forward to your next post #UTT

  • Claudia_Emily_ claudia (@Claudia_Emily_) reported

    miss eduroam😭 why you have to be so shit KCOM 😫😫

  • garfster2609 Gareth Cornelius (@garfster2609) reported

    @KCOMcare @KCOMhome Which my wife is doing to access work network. Essentially your announcement is publicity stunt. No actual substance. No surprise really. @seanroyce1 thought KCOM we’re doing there bit to help people work from home. Clearly not the actual case

  • ArfanHammid H ❄️ (@ArfanHammid) reported

    the scenes if KCOM goes down 🤯

  • JennaThompson Jenna Thompson (@JennaThompson) reported

    A couple of days ago the NHS told us they were desperate for people to give blood at the KCOM Stadium tomorrow. We posted the details on the @hulllive Facebook page and I'm so happy to hear the session is now fully booked. It's crucial we all support the NHS at this time.

  • jrhopkin Jonathan Hopkin (@jrhopkin) reported

    @Metatone2 You never get those kind of crowds at the KCOM

  • cllrmikeross Mike Ross (@cllrmikeross) reported

    Just been sent a message from KCOM about this move. Credit to them for this action. Will be a big help for many in the local area who will now find themselves #homeworking

  • CharisScottHolm Charis Scott-Holm (@CharisScottHolm) reported

    @jhnprc Don’t even get me started lol the KCOM broadband is meant to be amazing but you pay for it at a real premium. I doubt I’m the only person in Hull living alone so who’s gone down the Three route - probably why it’s not working!

  • dearrochelle unicorn🦄 (@dearrochelle) reported

    1.kcom 2. 5 mnths i guess 3.not anymore 4.nah 5.milktea 6.playboy 7. pink (fave color niya) 8.👍 9.**** u 10.hell 11.him 12. giduwaan ra 13. both 14. A BIG NO 15. BIG BIG NO NO

  • hcafckarl karl (@hcafckarl) reported

    @cfcnathan26 Ones at KCOM are shit just want someone to rip my tickets as well :(

  • BroadacreSch Broadacre Primary (@BroadacreSch) reported

    Apologies to anybody who has tried to contact the school office this morning. The phone lines have been down. KCOM are working on it as I type.

  • connah_oliver13 CO (@connah_oliver13) reported

    KCOM WiFi having my kegs down, only had it for 25 minutes

  • Ant_Hodgson99 Anthony (@Ant_Hodgson99) reported

    Unbelievable scenes down at the KCOM Stadium 😱😱

  • ChrissTrains Chris (@ChrissTrains) reported

    @PacerCommander That’ll be the problem. Slow upstream. Need to ask KCOM about that, but 5 down is very slow anyway so up must be in kB/s

  • ChrissTrains Chris (@ChrissTrains) reported

    @PacerCommander Would need to know file size and your connection speed to know if the issue is kcom of YouTube

  • PhillHemsworth Hemsy (@PhillHemsworth) reported

    @AllinsonAnnette got over a month yet, could be all sorted by then or worse Kcom locked down 😱

  • CaptainLonsdale Sophie (@CaptainLonsdale) reported

    Swear down Kcom best sort their internet out for when we go into lockdown 😅

  • PJBuckingham Philip Buckingham (@PJBuckingham) reported

    If you think this is tenuous, just wait until I head down the KCOM Stadium shortly.

  • RicardoHCAFC RicardoHCAFC (@RicardoHCAFC) reported

    @bobbihadg @Tigertully Unfortunately one game let's you down, at the KCom a gust of wind came and blew the ball down the pitch and Charlton won 1-0. Twitter agreed it was Eaves' fault for not clearing the ball away after the last game

  • HipstersChoice Alex (@HipstersChoice) reported

    @WilliamJ93 @hdmhullfc Can the awful home form of the past 18 months or more be solely blamed on Radford and how big a task will it be for the next coach to make kcom a fortress

  • TheRobinsfromOz Leonard R. Gregory (@TheRobinsfromOz) reported

    @RugbyDiscipline @MatthewAHorton You need to get down below at the KCom and not up with the freeloaders . Time will tell, Pearson running out of time.

  • LongyWTID Ben Long (@LongyWTID) reported

    @KieranCurl99 Yeah when the game feels like a 50-50 I tend to lean towards the home team despite Hull’s poor recent record at the Kcom. Warrington have been the better team by a mile first 15. Hull’s bench is weak I agree.

  • craigharper01 craig harper (@craigharper01) reported

    Gonna be chilly at the KCOM ton8 for @hullfcofficial versus @WarringtonRLFC thermals on and ready to go to watch a tough tough game for #theblackandwhites down to the bare bones. Lump on Warrington Wolves

  • KDCLegitHD Keeg (@KDCLegitHD) reported

    ****. If I’d known this game was at the KCOM I’d of tried sneaking in, the one time a UCL game is in Hull and I miss it 😭😭😭

  • KCOMhome KCOM (@KCOMhome) reported

    @Begbieeee Hi, I'm sorry to hear that is happening. If you are having issue with your service then please call us on 01482606101 or you can DM us directly. Thanks, Conner KCOM Technical Support

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    In all seriousness how long can I put off spending that new fiver in my home because of kcom outage.

  • JamesWardyJr James Ward (@JamesWardyJr) reported

    I now understand why the attendance’s at the KCOM keep going down over the last 4 years.. it’s clearly due to Coronavirus #hcafc

  • Andrew356R Andrew356R$ (@Andrew356R) reported

    But yes “capitalism” is the best and competition will drive up service levels! At eclipse/KCOM you can’t talk to anyone! Dodgy as..... But hey they managed to generate invoices and like an idiot I’ve paid them!

  • samcafc97 Sam (@samcafc97) reported

    @RichCawleySLP Just a shit danny dyer rings around the kcom stadium

  • earthien1 paul russell (@earthien1) reported

    I could add one to this Something about the network i use hackers dont like it & experts should talk With kcom about this Because something about their network hackers dont like it I know what it is already to