Is KCOM having an outage?
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
No problems detected at KCOM
KCOM problems in the last 24 hours

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments.
Most Reported Problems:
- Internet (75.68%)
- Wi-fi (16.22%)
- Total Blackout (5.41%)
- E-mail (2.70%)
KCOM Outage Map
The most recent outage reports and issues originated from Windsor, Kingston upon Hull, City of Westminster, Nottingham, London, Stratford, Barnet, City of Kingston upon Hull, Paddington, Blackburn, Harrow, Dronfield and Ilkley.
KCOM Comments
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.KCOM Issues Reports
Latest outage, problems and issue reports in social media:-
KCOM (@KCOMhome) reported
@siartuk @Communitykc Hello. Thank you for your message. Emails are a free service that we provide to all our KCOM customers. Unfortunately due to this, we need to have a cap which has been set at 250mb. If this is not large enough for you needs, then yes, possibly Gmail or Hotmail may be the answer.
-
mat lythall (@swill_young) reported
@ahtralfie @andrew_mchale1 I agree hull we're the worst team I've seen at the kcom stadium
-
Alfie Potts Harmer (@ahtralfie) reported
@mattgreas117 Didn’t mean any offence by it, but you are the worst team I’ve seen at the KCOM in a long time. If you see a previous tweet you’ll see I said I couldn’t begrudge you your equaliser, but I’m not going to pretend you played good football Matt.
-
Alfie Potts Harmer (@ahtralfie) reported
Bafflingly bad performance by Hull City. Genuinely been like watching a non-league game second half. Players need to take a long, hard look at themselves. Rotherham are the worst side to come to the KCOM in a long, long time, and City have gifted them a draw. #hcafc #rufc
-
Rich Favus Smith (@mrfavus) reported
That whole KCOM being bought out rumour is rumbling round again! Don't buy shares.. never gonna happen...
-
JackJack (in Dicko mode) (@JackJack_Parr) reported
@ckkirky @HCAFCMark @virginmedia @Kcom Never went bootpark cos I was less than a year when we moved. I like the Kcom, especially as I've got my name on one of the bricks 😂
-
Tigerboy (@Tigerbo91531509) reported
@AreHull @JackJack_Parr @virginmedia @Kcom Ooh yes it sounds awful have you seen my prediction team do you agree with it would you anything in the team today
-
WheelieDealer (@wheeliedealer) reported
DOWN .. CLIN 2.3% TCM 2.9% AIR 1.2% OTB 1.2% TRI 3.1% WATR 9.3% ... UP ... HSBA 1.3% KCOM 6.7% RMG 1.3% AVAP 3.8% AA. 6.4% BOO 3.9% EUSP 2.4% FEVR 2.6% GFRD 1.4% IOM 2.6% MCS 1.4% PCT 1.2% PETS 2% STAN 1.5% WWH 2.1% PYPL 1.2% ... DYOR
-
Andy Stanley (@AStan1006) reported
@bbcburnsy @Telegraph I really don't like kcom at all but by all accounts (friends in other areas) virgin are 100x worse than kcom in terms of price and customer service. I'd rather just see the monopoly here end and go from there.
-
HappyLisaYay/Playing AC3 again! (@Kupokuponut) reported
@ReiTheChocobutt We don't get BT here either! Most of us are stuck with KCOM, and it's not exactly a well loved service lol. Kinda slow too.
-
Mattbot (@En2erTheMattrix) reported
Every time I go to bed but driving lesson in 2 hours on no mans sky on just my home because of kcom outage.
-
Jack Silva (@AfroAestheticss) reported
KCOM Wi-Fi has been crap today can't wait to move out and get better broadband I will move out of Hull just so I can live with better internet
-
WheelieDealer (@wheeliedealer) reported
UP ... AIR 2.3% MOSB 2.1% OTB 4.5% ... DOWN .. HSBA 1.4% IGG 1.8% KCOM 3.1% RDSB 1.5% xd RMG 1.4% TCM 2.5% AV. 1.5% BOO 2.3% GFRD 1.9% GLEN 2.6% GOCO 3.3% MCS 2.2% MPAC 1.4% PCT 1.4% STAN 2.2% WATR 4.8% PYPL 1.5% ... DYOR
-
Chris Hill (@chillly) reported
My @kcom internet service was down this morning for a while, it seems fine again now. It's the first time it has been down for ages. With no decent mobile service at home and certainly no 4G I missed it. Still only ~145Mbps not the promised 200.
-
kennen enjoyer (@VersatileLoL) reported
If everyone in a city hated you, most people would get the message and **** off KCOM, however, seem to feed off the negative energy I'd kill to have literally any alternative
-
Kieran Marshall (@KayrunM) reported
@KCOMhome literally no connection at home after weeks of poor ping. Thought KCOM was supposed to be the best fibre in the country 🤔
-
Jack Wade (@Jack_Wade97) reported from City of Kingston upon Hull, England
Unsurprisingly KCOM is down again 🙃
-
James Spurgeon (@jimbo093) reported
@bbcburnsy I’m currently a membership owner and often travel away to support City. It’s horrible to see a sheer lack of kids at the KCOM compared to other championships ground. #AllamOut #UTT
-
-🦢SCI🦢- (@sci_twit) reported
<SCI>watch ~ Vodafone, OpenReach, KCOM, RTF Networks, Madasafish, TalkTalk Business and TalkTalk Consumer, PlusNet and Sky Broadband are not reporting any problems.
-
Mattbot (@En2erTheMattrix) reported
Everyone must come to y not because of kcom outage.
-
✨dissertation heaven✨ (@xiuxxvi) reported
forgot how bad hull wifi was... i hate kcom w/ my whole being
-
El Nacho (@superadd13) reported
@GeorgieBoy61 @reluctantnicko Mate. You guys were schooled. Strongest squad in the league and play that shit. Up there with the worst at the kcom this year
-
Revd David Messer (@MesserStanton) reported
Just because its always been like that doesn't mean you have to put up with the rubbish service from @KCOM because they clearly KCant
-
idefk (@EatenByGhouls) reported
@Papa_Warcrimes its not necessarily the speed and such its the amount of problems that come with it also the fact that in hull theres not really any other option than to use Kcom as theres none others in hull
-
Jake Conlon (@MoaningVER) reported
@Noah92446704 @premierleague Hate to break it to you mate but I support a completely different City, one which has beaten you at the KCOM the last 4 times you have played here...
-
-🦢SCI🦢- (@sci_twit) reported
<SCI>watch ~ OpenReach, KCOM, RTF Networks, Virgin Media, Masasafish, TalkTalk Consumer, PlusNet and Sky Broadband services are not reporting any problems.
-
Mattbot (@En2erTheMattrix) reported
Everyone must come to y not because of kcom outage.
-
Mark (@HCAFCMark) reported from Blackburn, England
We were appalling today and fully deserved to lose. However, 1 loss in 11 and for a side who was in the relegation zone less than two months ago, that’s not bad going. The streak was going to end one day, let’s bounce back against Stoke next week at the KCOM. #hcafc
-
Emma Taylor (@emma_ryland) reported
Internet down at moment #cottingham #kcom
-
Matt Wilson (@svillson) reported
Another bill from @KCOMhome for a service I am STILL not receiving 3 months after placing my order. Contacted cust services 10s of times and they seem very helpful over the phone but an absolute shambles behind the scenes. If only @bt_uk would come to our rescue. #kcom #hull
-
-🦢SCI🦢- (@sci_twit) reported
<SCI>watch ~ KCOM, RTF Networks, Virgin Media, Madasafish, TalkTalk Consumer and PlusNet are not reporting any broadband problems.
-
Hannah (@HannahD61014) reported
@MoneySavingExp How do you do this when you live in Kingston upon Hull and we are basically locked into KCOM... Please help
-
Originallambrettaman (@origlambman) reported
Thanks for all the messages of support following my ban from the KCOM, I have written to the club clarifying my position, pointing out that their reaction is ridiculously over the top and asking them to reverse it. You never know, someone might have a sudden attack common sense
-
George (@hcafcgeorge) reported
@hullcity1904jd @HighlightsHCAFC Issue with some fans is they'll claim the Allans have a hand in everything. If someone hasn't flushed a shit down in one of the toilets in the KCom someone will claim Ehab did it on purpose.
-
Alfie Potts Harmer (@ahtralfie) reported
My old man’s been banned from attending games at the KCOM for making a crap joke. We’ve been following City together almost every week since I was seven, and were among the few still going despite everything that’s happened in the last few years. Sad state of affairs. #hcafc
-
Steve (@Jarvinhio) reported
@StuWallis I love how the Wednesday fans are still banging on about attendances. I'd be more concerned they have Micheal Hector and Nuhiu in their squad, than massive numbers. Worst team I've seen in years at the KCOM
-
Mattbot (@En2erTheMattrix) reported
Whilst I'm being mad at kcom can I just found out is playing in the hundreds and I'm never gonna get over it.
-
KB (@BiltonKeith) reported
@JimmyLeigh3 Poor Jimmy. He was obviously not at the KCOM to see his team and fans humiliated.
-
Tinlegs2⃣ (@Rich_Ironside) reported from Dronfield, England
Hull have won 5 on the trot. We are a bit inconsistent. No surprises at the KCOM for me. Chill ******** out #SWFC
-
Trulyy (@OhTrulyy) reported
@KCLightstream probably one of the worst internet connections I’ve ever had can’t even play Xbox while ***** downstairs are watching Netflix you fat shit ***** sort it out
-
Dave (@dkhennigans) reported
Music on the sound system at the KCOM is terrible today. Sounds like the lowest bitrate mp3 possible, played through a speaker that’s rammed firmly up a donkey’s arse #hcafc
-
Ash Durham (@mashd09) reported
@HullCityAcademy @LaticsOfficial Can’t stay on but great opportunity for the youth to play at the KCOM, sure to get lots of support. Away trip to Liverpool or Accrington next round, that would a be a good away trip. @HullCityAcademy 🏆 #hcafc
-
Hull Loyal RSC (@HullLoyalRSC) reported
**** it. No Rangers this weekend so I might as well go watch City beat sheff Wednesday at the KCOM!! You ‘ull
-
Robert McKenzie (@7288McKenzie) reported
@KCOMhome Funny that, my in-laws pay for 150mb lightstream, they get 12.5mb, kcom says the same bullshit everytime, "it's fine on our end, it must be your end, do you want an engineer to visit", still the worst & slowest internet we and the in-laws have ever used
-
RetroLUFC (@RetroLUFC) reported
Sunderland Til I Die.... Grayson watching from the KCOM Stadium whilst his team play away at Brentford. Just how bad is the editing 🙈 shame as they had great access but the matches are almost unwatchable with basic editing and continuity errors!
-
David Harrison (@DaveHarrisonBBC) reported
The Lord Mayor says the council should cut down the KCOM gate & take back the land. The council has the freehold but T&C of lease means SMC have final say. Looks like negotiation is the only way forward. Cllrs say they will only accept longer opening hours. It rumbles on.
-
Eskrett (@EskrettJordan) reported
@KCOMhome Speed issue it’s basically normal KCOM package
-
Deano.f.c. (@deano666on) reported
@itvMLshow our broadband is Kcom and out speed is supposed to be 400mb and we are only getting 200mb I complained but they said if the send out an engineer I will be charged. We can't switch broadband as KCOM are the only phone company in Hull. Help please.
-
steven leigh (@stevenleigh3) reported
@JasonRead9 @DaveHarrisonBBC @Hullccnews Totally agree. Im sure Islamic State will walk up to the gate and think."Damn the gates locked lets forget about attacking the KCOM. Lets go home" 🤣
-
ieva 💫 (@ievatweets) reported
kcom has got to be the worst internet provider in the books :)))
-
Lewis (@Papa_Warcrimes) reported
@rumper_stump **** it, save ‘em and we’ll get Double Bacon Cheese fired back up. Finished editing the NYE episode, just need KCOM to connect my interwebz so I can upload it
-
Neil Rudd (@NeilRudd) reported from City of Kingston upon Hull, England
Hull KR relocates game v Widnes to Featherstone Rovers ground, still Sunday 13th Jan at 2pm. Due to the ongoing issues at KCOM Craven Park
-
JustForBets (@JustForBets2) reported
@hulllive ‘While half the city is down at KCOM Stadium on a weekend, the other half at KCOM Craven Park’ I had no idea that Hull had a population of just 20,000 people.
-
Matt Summerhill (@MattSummerhill) reported
@AlanBiggs1 Agree. Just a bit frustrating some of the continuity errors (ie red seats behind Grayson at Hillsborough and the Kcom Stand at Brentford!). Good as a fan of another large working class club and a real student of the game to see the inner sanctum of a football club
-
A.K. 아이샤 (@eyeamwhatIMman) reported
lmao slow but I CANNOT DEAL!! just watched chungha’s dance prac of god is a woman and also the one at kcom AND WHAT THE ACTUAL FK 😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍😍
-
blencs (@scblencs) reported
the worst part about being home is definitely kcom and the awful broadband they provide
-
FootballTransfers&Scores (@LiveFootballSc4) reported
Ipswich are closing in on a deal to sign Hull City's Will Keane on loan for the rest of the season, according to the Ipswich Star. Paul Lambert is keen to add at least two forwards to his squad while Keane has fallen down the pecking order at the KCOM Stadium.
-
Oliver 🎧 (@IeVoIDuBz) reported
@CaledonianVapes I'd quite happily not see the sun if I had high speed Internet lol sort yeah shit out kcom
-
Joe Clay (@JoeClay11) reported
Bet the KCOM stadium was a sight this afternoon after winning 6-0. Twenty odd thousand singing ‘you’re getting mauled by the tigers 🐅 ‘ whilst waving their arms. Poor Bolton. Happy new year
-
Kevin Dunbar (@HULLCITY_HULLKR) reported
Very Good, started the season slow, now in 2nd Gear, all down too the Manager @TheNigelAdkins got hold of a Novice Team and made them into a Good Team @HullCity Need to get those Fans back at the #KCOM