KCOM Outage

Is KCOM having an outage right now?

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

 No problems detected at KCOM

KCOM problems in the last 24 hours

KCOM Outage Chart 10/01/2020 05:00

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Internet 75.76% Internet
  • Wi-fi 10.61% Wi-fi
  • E-mail 4.55% E-mail
  • Total Blackout 3.03% Total Blackout
  • TV 3.03% TV
  • Phone 3.03% Phone

KCOM Outage Map

The most recent outage reports and issues originated from Chesterfield, Cottingham, Paddington, Southampton, Birmingham, Hessle, Kingston upon Hull, Sheffield, Hornsea, London, Barnsley, Slough, Fulham, Borehamwood and Islington.

United KingdomChesterfield Internet
United KingdomCottingham Internet
United KingdomPaddington Internet
United KingdomSouthampton E-mail
United KingdomSouthampton Internet
United KingdomBirmingham Internet

KCOM Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:
  • purrmaidx isabelle ✨ (@purrmaidx) reported

    I can’t get a stable data connection on my phone because @ThreeUK suck and my lightstream is down because KCOM hate me. I no longer exist.

  • kingstonstevew Steven Watson (@kingstonstevew) reported

    @HullCity 3 wins out of 3 its beginning to renew my enthusiasm to visit the KCOM again. Second only on goal difference to Ipswich. I gets my scarf and I gets my hat and OH NO Covid Clampdown. I can't go to the stadium. Damn damn damn it

  • tall_n_moody Tom Hodgson (@tall_n_moody) reported

    @mangohatface How much? KCOM were offering me 900 mbps down, 50 up for £79 a month ex calls... Stuck with 400 & 35 at £50 cos cheaper...

  • frankenbike Andrew Wilson (@frankenbike) reported

    @KCOMcare Hi Kcom, we've had intermittent issues with lightstream over the last 3-4 days. Today we've been unable to connect (no internet, WiFi connects) from approx, 9:30am and still not able to now. Have restarted router but not resolved. Area is HU5. Known issues?

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Tweeted about y not because of kcom outage.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. I'm so ill I need like warm things.

  • J0ePublic Mark. 🎗 (@J0ePublic) reported

    @bbcburnsy @HullCity Ironic eh. KCom and Giacom sponsors and the lino's got problems with communication.

  • tottyhull phil 🎗 (@tottyhull) reported

    @easthulltiger66 @HullCity Yes .. they told me they’ve had problems with them but aren’t the majority with kcom

  • dannimac25 Danni Mac (@dannimac25) reported

    @EE @KCOMhome are there some issues in HU4 with signal? I've not even managed to make it through a full phone call today without it cutting out at least 5 times. I have WiFi calling on too. It's either EE or KCom issue. So frustrating!

  • ShackHull ᔕᕼᗩᑕᛕ 🎗 (@ShackHull) reported

    @Chris_Ransom @HullCity Its going to be half of E2. Donnay & Everlast only. Must moan like **** and enter the Kcom with not a penny in your pocket. ....and stink of ****.

  • TanyaCox19 Tanya Cox (@TanyaCox19) reported

    @HyenaPhoto well its my promo site's email that I'm having trouble with, but KCOM is my internet provider. X

  • cyneheardegypt Cyneheard @ 🏠 (@cyneheardegypt) reported

    @SixthComma In Legacy, it sometimes means "sideboard only". Grixis Control was really a UB deck that played red for Pyroblast and KCom, and picked up Bolt and occasionally Blood Moon because they were already in Red. If you're playing ~2-3 different cards in the color, it's a support role

  • naughtymediauk Naughty Media (@naughtymediauk) reported

    @TanyaCox19 KCOM have had some technical issues over the past week. Internet has been slow here too with connections being dropped. They say it has been fixed, but don't know if that is the case.

  • TanyaCox19 Tanya Cox (@TanyaCox19) reported

    Anybody else on KCOM finding that they keep losing their internet connection? and even when it has a good signal is running much slower than usual? I've had this problem for a couple of weeks now. It must be a nightmare for those having to work online from home X

  • CChirjmr c rajaraman (@CChirjmr) reported

    @KCOMcare Tried what kcom advised but It’s still not working for me! Unable to reach your helpline despite waiting for ages. Hugely frustrating ....@ mercy of a monopoly !!

  • Ice53675453 Ice (@Ice53675453) reported

    @KCOMcare @KCOMhome Biggest con people going kcom fkin rip offs just hope someone buys them out and fix the problem in the future

  • ShaunBlackthorn shaun blackthorn 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@ShaunBlackthorn) reported

    @KelarRiss Damn, no wonder I was on hold for ages when I called kcom today. What was happening?

  • russwarren Russ. (@russwarren) reported

    Kcom sucks! Problem after problem you set of *****

  • nickmicrotiger Nick Spencer (@nickmicrotiger) reported

    @KCOMhome @Microsoft @IM_org No quite the tweet I wanted while I have no network. What's that craic!? #KCom

  • AfroAestheticss Afro 👑 (@AfroAestheticss) reported

    @KCOMhome @KCOMcare its a Friday night and everyone's internet is down. This is the problem of living in Hull you are stuck with KCOM there is nothing else

  • KongrawDarts Kongraw (@KongrawDarts) reported

    @Airmessy Doesn't matter now. My ISP has decided to have the afternoon off it seems. **** Kcom.

  • LiamOwe53140530 Liam Owen (@LiamOwe53140530) reported

    @ma_withell Kcom down?

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    The plan is to get to y not because of kcom outage.

  • jisunny1404 HanNy914 (@jisunny1404) reported


  • robdeighton81 robdeighton (@robdeighton81) reported

    @KCOMhome I see that you are installing a fibre network in bridlington. When this is live, will the network be open to all providers (ie BT, TalkTalk) or do you have to sign up to a kcom service to benefit from it

  • Petew5080 Peter wilson (@Petew5080) reported

    Kcom internet is absolutely **** it is not worth the money what they are asking for

  • paulxdesign Paul Burley (@paulxdesign) reported from Manchester, England

    @ant_thedesigner That's a shame. It used to be the opposite problem: KCOM overpriced, the rest of the UK had caught up and the customers are left with no choice because of KCOM's monopoly as an ISP.

  • DannyBolland Danny 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@DannyBolland) reported

    @Stiggerybo @plusnethelp @Stiggerybo if you plan on moving to the likes of EE, TalkTalk, Sky etc just place the order and they will take it from there. If it’s virgin media, or KCOM, you’ll need to bounce between Plusnet customer care and their currently closed options team. #we’lldoyouproud

  • Failure2include Failure to Include🎗️ (@Failure2include) reported

    @bennyboy599 @AlanAtkinson85 @origlambman Parents had same issue when they moved to lightstream. I tried a alternative router and their connection instantly became stable. Took a while for KCOM to admit the router they supplied was crap but eventually they admitted having issues with this model.

  • jhgfx Jordan Harrison (@jhgfx) reported

    Issue is with any service requiring authentication. Even your own kcom website won’t load a login page with auth. requirements. - just did a speed test and I have 0.0mbps upload, possibly the issue?