KCOM Outage Report
Why is my KCOM service not working?
No problems detected
If you are having issues, please submit a report below.
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours
The graph below depicts the number of KCOM reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Will KCOM compensate me for the outage?
KCOM outages have been causing frustration for many of the company's customers. These outages, which have been reported in various parts of the country, have resulted in a loss of service access for many users.
If you use KCOM and have experienced an outage, it's important to contact the company to report the issue and get help. You can also check their website for updates on known outages in your area. KCOM has sometimes offered some customers credits and other compensation for the inconvenience.
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
-
Internet (61%)
-
Wi-fi (23%)
-
Total Blackout (11%)
-
E-mail (3%)
-
TV (1%)
-
Phone (1%)
Live Outage Map
The most recent KCOM outage reports came from the following cities: Barnet, Barking, Carlisle, Halifax, Southwark, Prescot, London, Orpington, Kingston upon Hull, Batley, Normanton, Croydon, Windsor, City of Kingston upon Hull and Hounslow.
| City | Problem Type | Report Time |
|---|---|---|
 Barnet |
Internet | |
| Barking |
Wi-fi | |
| Carlisle |
Internet | |
| Halifax |
Internet | |
| Southwark |
Internet | |
| Halifax |
Internet |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
-
Jon D
(@iamjon19) reported
@ole20legend @ThreeUKSupport Tbh mate yeh its good,its not as fast as kcom but its ok for me,think they have been working on the mast in my area thats why its been slow recently,but ok now 👍
-
Bryan MyPersona123
(@MyPersona123) reported
@NorthLincsCNews So if you are endorsing KCOM to provide this service, come clean, be transparent and explain all the problems and costs that will face any resident who signs up
-
Keiranjames
(@Keiranjames9) reported
Who's off down KCOM today then
-
@w_lly15
(@w_lly15) reported
Hull Fc fans not been at the kcom for a year or so. But they still **** off early when their team is ****
-
Mattbot
(@En2erTheMattrix) reported
Whilst I'm being mad at kcom can I help fml.
-
Tyler Esders (Full of Autism)
(@tyleresders) reported
@bbcburnsy Morning Burnsy. RE: scams I had a phone number who said that I did illegal stuff on the internet I presumed it was KCOM but then there was a pause at the start when I said "Hello" obviously i knew it was a scam so i put the phone down. The number was: 02080897709
-
Ian Judson M.A.
(@judson_ian) reported
@bbcburnsy let's of course not forget, @hullfcofficial fans will be back in the KCOM Stadium tonight and @hullkrofficial fans will be able to support their team as well, rugby league of course being the main sport in Hull
-
peter corbett
(@petercorbett27) reported
@boulevardgadgie @CTRLFC Our council won't put up funding to build a stadium. Yours put in £42mill to build Kcom. We only got a £25mill grant to try and rebuild Cas itself, nevermind a stadium. It would be nice to get someone on board with a **** load of money who owns a construction firm.
-
Dr Mike Willis
(@TheRealMike) reported
Great service from @kcom and @OpenreachHelp this morning fixing my broken line. I only reported the fault last night. A tree branch had been rubbing against the line and had worn through in such a way that broadband worked, albeit slowly, but the phone didn't work at all.
-
Mattbot
(@En2erTheMattrix) reported
Tweeted about y not because of kcom outage.
-
Mattbot
(@En2erTheMattrix) reported
KCOM WIFI IS ACTUAL ****.
-
(C)raig Bell
(@Ambraneri) reported
Lots of FC fans are complaining on Facebook at the state of the KCOM.Apparently there’s faulty toilets,broken seats and no running water,and it’s filthy as well. #hcafc
-
Sunny
(@Sunny21836917) reported
Kcom Internet is not working at my shop and They can't connect because their businesses customers service team is off and no one else can help🙄
-
Kurt Hoyle
(@rseHoyle) reported
Has anybody else had issues with online gaming but their internet connection is fine with #kcom Happened a couple of times last week and again last night HU10 #warzone #minecraft
-
imjusthhere
(@imjusthhere) reported
Stick to sky and bt broadband guys. Coz KCOM sucks ASSSSS
-
Rob Overfield
(@RabidRobo) reported
@HullCityLive The only game I ever watched in the KCOM live bored the **** out of me… must be over 15 years ago but Hull annihilated Salford by 60 points, got bored watching black and white shirts score so many tries.
-
Paul Bentley
(@sensisuperstar) reported
@SkintDad @KCOMhome Nope, not sure who told you that but probably said the city stunk of fish too, regardless of the fact the trawlers left decades ago. The problem with KCOM (or whatever they call themselves this week) is that it’s a monopoly and we don’t like been told how to spend our brass.
-
Mattbot
(@En2erTheMattrix) reported
Spids tomorrow. Why are people mad at kcom can I help fml.
-
Leonard R. Gregory
(@TheRobinsfromOz) reported
@richnifty Hull FC have put in a request to have the KCom be put back into lockdown. “fans are super spreading the play **** virus” said Adam Pearson. “We had to keep them there the full 80 under the protocols, but I wish it was like 2018 and they had left after 65” Pearson revealed.
-
Joe
(@JDBKH1979) reported
Anyone else’s @KCOMbusiness internet down this morning? #KCOM
-
Adam
(@AdamD530) reported
Gutted to be sat at home instead of celebrating our promotion with everyone else. Still though, we’re going up, UTT and bring on next season when we go down to the Kcom again. YOU ‘UUULLLLL 🐯
-
Leonard R. Gregory
(@TheRobinsfromOz) reported
@Crackers_HKR Pretty poor. I feel like though I’m at the KCom and FC are playing. Atmosphere non existent.
-
Michael
(@128smith) reported
@SkintDad Better pies at half time if you support FC. Much less bad language at the Kcom without a doubt and you get to buy a pattie buttie on the way home from Dundee. Mind made up yet?
-
George Warrington
(@camytiger13) reported
Get down the kcom now #hcafc
-
Twizt
(@TwiztOfFate) reported
@GreenRob84 @TonyKhan I just can’t wait for him to rock up to the KCOM and get showered in “aew is ****” chants
-
Matty 🐯🏴
(@Matty2503_YT) reported
from
City of Kingston upon Hull, England
Return to the KCOM booked!! Never looked forward to a Monday so much!!!
-
Abs Wilson
(@absy3mp) reported
@SkyHelpTeam broadband not working dn14. Annoying as KCom working outside my house! App says everything ok yet outage says an engineer is required! I’m a home worker this is not ok! Timescales please?
-
Stephen
(@Stephencox1965) reported
@nohateintheHDM @Craigo71 @JournoMacaskill And hold this **** house council to account bus lanes rubbish on the streets cycle lanes and were has all the CASH gone from the sale of the kcom shares NO ONE KNOWS
-
Jan Holmes 🎗
(@JanHCAFC) reported
@wakka80 We (or really I) had a lot of trouble getting our second jab. Long story, but the short result was that we were called by someone at KCOM and have ours tomorrow. You shouldn't have to travel out of town, I'm sure your GP could sort it, or like ours contact someone who can.
-
John (C)Uzzell
(@Uzzell01) reported
from
Beverley, England
@Capt_Fishpaste It happened once at the KCOM abd they got so many compliants, it never happened again.... the sprung it on us