KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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And another thing...
(@enjoysilences) reported
@EmmaHardyMP Currently working from home in the KCom area. Paying more for that than the people I work with not in the KCom area. Maintaining monopoly provision is regressive as people on lower salaries pay a higher % of pay for connectivity. Support reforming business rates.
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KCOM
(@KCOMhome) reported
@JacobUK_ Please let us know if you are continuing to have issue. Either calls us on 01482 606101 or on our live chat service. Thanks, KCOM
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Carl
(@Carlwilks2011) reported
@KCOMhome what is going on the Internet is down again. This is the second time in just two weeks, and I start work soon. Not good enough kcom😡
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CI🇪🇺👍
(@ceeing42) reported
@Humberbeat Need to have words with KCom, their webmail service appears to have been comprehensively hacked & passwords stolen.
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elongated muskrat
(@yadlen_) reported
Can KCOM please explain why I was told there was an issue with my router and then when I changed it there was still no internet? Sounds like a you problem.
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Hannah
(@orangarnold) reported
@AAEmmerson @miss_s_b I'm with KCOM (living in Hull problems) but have been mildly curious
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Alexander Reza Wood
(@AwReza) reported
@marktheram7 Same in Hull. Goes way back as the area has it's own independent phone network. KCOM. That's why we cannot change supplier, bit of a monopoly which is rubbish for price . The phone box is cream to highlight this
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Kane Fulton
(@KaneFulton) reported
@stuartjpage @WeAreOpenreach @NOW I was very patient with the advisor who was friendly, so I agreed to try a new microfilter first. I was less impressed with her 'If it's not the microfilter then I dunno what the problem is' line! Kcom customers don't know how good they have it.
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Jarvo
(@CityView1904) reported
from
City of Kingston upon Hull, England
Is KCOM down again? #Hull
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j.waugh
(@jwaugh1607) reported
@Communitykc Help deleted all e mails by accident how do you retrieve them. KCOM saying you can’t!!!
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Alan Atkinson
(@AlanAtkinson85) reported
@HullCityLive Ehab now uses Whisper after KCom turned their back on him. Similar with the takeover, he's sending facsimiles to Turkey - just bad pictures of money with smiling fans behind it.
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Mattbot
(@En2erTheMattrix) reported
Kcom wifi is actual ****. Not all snakes go hiss.
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Jack Hammer... 🏴
(@Ace247) reported
@KCOMhome Fantastic service, wouldn't change to another provider regardless of who it is ... #KCOM #KCOMhome
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Dave Lee
(@davelee1968) reported
@JoeWestHull I care about KCom fixing it. The issue is with them.
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Kevin Billany
(@sillybillykev) reported
@KCOMhome putting our price up by a 5er a month for same download but pure broadband offering same package for 15% cheaper at £48. Kcom can't price match or any special offer to renew contract ?? Makes no sence at all since pure uses the kcom fibre network?? Time to switch??
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