KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan MyPersona123
(@MyPersona123) reported
@NorthLincsCNews I'm not happy that you are allowing KCOM into North Lincs to dig up service strips to lay FTTP when @ofcom don't recognise them as a major ISP in England and their packages are expensive and they don't offer an easy switching process like all other ISPs do. Why ?
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Baz Cooper
(@bazdjcooper) reported
@1280sue @HDMHullCity I’ll let thee know when I’m inside. Told it’s not the best, but nowhere near as bad as the KCOM. Fine and dry outside.
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Panny
(@Pannypannypan) reported
**** Argos and **** Hitachi. After a 20 minute wait some guy tried to help me connect the tv to the wifi by telling me to do the things I’d done 10 times, then hung up on me when I told him I live in Hull so my internet provider is KCom.
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Bibhash Dash
(@bibhashdash) reported
Just dropped into single figures on my call queue to Kcom tech support. #OhTheJoy
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Tom Broadley
(@TB1777) reported
@RobOz73 @HullTransfers Never beat us at the kcom 😜
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David Windass
(@windassone) reported
@MartinSLewis PLEASE HELP, I am a resident of East Yorkshire who only realistically have one option if KCOM for our broadband and the services is horrendous, how with so much choice nationwide is it allowed to restrict one part of the country, is someone getting rich because of it?
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KCOM Care
(@KCOMcare) reported
@em1500uk Hi, I am sorry but KCOM support would not be able to help. You would need to contact the Eclipse support number. I apologise about your wait getting through, however your call will be answered. - Jay
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Hull City Aus 🎗️
(@HullCityAFCAus) reported
Never seen the KCOM this boggy before! #hcafc
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Jarvo
(@CityView1904) reported
We do have one of the worst pitches now. Is it on purpose? Swear it’s never been this bad at the KCOM before! #hcafc
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mylz | #RAID
(@mellomylz) reported
@mrandroidgeek @KCOMhome I wouldnt be too happy mate, KCOM is atrocious. My internet has cut out 6 times just today.
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Dave H 🎗
(@DaveHCAFC) reported
I know the weather hasn’t been great lately but how bad is the KCOM pitch. #hcafc
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Ed
(@Ed_UKation) reported
@punishedCJW @JoshEland So which is worst... BT (rest of UK) or KCOM (Hull and area) I'm on Virgin anyway because they had a cheap offer.
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Adam Roberts 🇭🇰
(@therobertsadam) reported
@JoshEland @GabrielBaraldi_ It's because KCOM was never nationalised into BT
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Baz Cooper
(@bazdjcooper) reported
@tigerjools60 Wouldn’t be so bad if I was at the KCOM and I could see the game in front of me. We’re still banned.
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terry flatt
(@terryf007) reported
@KCOMhome Wish we could, but unfortunately kcom wouldnt help us, even in lockdown and covid
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