KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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ItsJustJosh (@Craucoes) reported@danjsansam @ThreeUK KCOM isn’t down they are just fitting new poles across all of hull to prevent widespread outages, they warned you of this 17 hours ago as it will last between 1-5am
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Robbo ▪️🔸🇬🇧🇹🇷 (@itisalex_) reported@KCOMhome Internet is down for those Hull citizens wondering 💩 #KCOM
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TeeGee (@Suimavave) reported@D_L1997 That Golding support try at the Kcom is gonna hit me like a steam train
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Reşit Kurşun (@Reshody) reported@MrCowper I don’t know what kind of deal you have with @KCOMhome but it is about how much you loose man. I lost more money than I pay for monthly service. Do you think Kcom will compansate? Not in a million years.
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Ze Rebelle (@zerebelle) reportedKCom is down. Read a book. 📖
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🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reportedKcom are absolute dog shite idk how there's so many issues constantly
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mimi ☁️ (@dokjaqz) reportedand we do have a qualified heaker among kcom so i do not see the need for ysa to be a healer too, im not against ysa being a support bcs her support is still Essential to kcom, every member is essential and has their own strengths but if they reduce her to this role.. euagh
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Emma.Watching.History🏴🇬🇧🇺🇦 (@SpectatorEmma) reported@SkyNews BT telephone boxes are red. Hull & the surrounding area are not served by BT. Phone boxes in Hull and the surrounding area are cream with service provided by KCOM Group Ltd.
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Silver Humber (@SilverHumber) reported@KCOMhome My Lightstream internet is still down despite multiple reboots. What's up KCom?
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HullCamGuy (@HullCamGuy) reported@angus_young61 The Connexin poles don't have foot pegs on them. This is an old Kcom pole that should have been removed before putting tactile paving down.
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Andrew Ross (@Andy_Ross1962) reported@Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.
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MrHuggy (@mrhuggy) reported@KCLightstream @KCOMhome Is there any issues with the network as the internet connection is down for me here in Bilton.
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hc (@indianasc0nes) reported@PollardRach I was on KCom when I lived in Hull, it was the worst internet provider I’ve ever experienced. The TV would disconnect from the WiFi despite it being less than 2m from the router. Signal upstairs was non existent. Horrendous
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Patrice (@Patrice_Supply) reported@pdaantizio @halfironmum We're all EE in this house and the WiFi is KCOM. I don't know if it was Internet based or network based.
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Andy (@andyrobertshull) reported from City of Kingston upon Hull, England@KirstieMAllsopp We had this issue in Hull for a long time as historically we had Hull Telephones that eventually became KCOM. It's only in the last few years when the Government changed the law and we got hundreds of telephone poles from different companies that things have changed!
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