KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel (@HopperLUFC_) reported from Workington, England
First stadium: Elland Road Last stadium: KCOM Best stadium: Without bias, Etihad if it was the look of the ground but based on atmosphere/character I’m gonna go with City Ground. Good size, unique and they made some noise against Leeds. Worst stadium: London stadium by far
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Lee (@_leesaville) reported from City of Kingston upon Hull, England
KCOM sucks ass, pass it on.
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cj (@HullCity1975) reported from City of Kingston upon Hull, England
@bbcburnsy If Grant McCann isn't sacked at halftime never mind fulltime.I will go to the kcom on Saturday and tell them all what I think of them
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Steve George (@bimbono7) reported
Griffins pat on Partingtons head changed the game. RL bores me sensless sometimes. Wigan are a good side but the game stinks..Hull FC v Catalans at the KCOM was never gunna happen cause they dont want it to.
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damo⚫️⚪️ (@d1721867183) reported from Gildersome, England
That entrance won’t have **** on running out at an empty kcom
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SATYA DEVA ISHVARA (@IshvaraDeva) reported
AND THE WORD "MOCK"Z REVERSED KCOM- COMES FROM "KHAN"...SO YOU LOSE THAT LIE TOO, YOU STUPID PIECES OF LYING WORTHLESS BACKWARDS SH*T!!
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Laze (@laze83) reported from City of Kingston upon Hull, England
@gazobrien22 @DaveOverton1981 @ThirteenRugby Where you playing next year Gaz? Popping down to the kcom for a season or 2?
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Connor Sasse (@CLKhull) reported from Hessle, England
@KCOMhome our wifi router continuously drops signal, I have changed the channel and problem still exists, I would like a new router please, a friend who works at kcom previously said our router is a old one and new router would solve issues
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Rob (@RPW85) reported from City of Kingston upon Hull, England
@_super_tone Ha ha you want to try living in Hull. We only have one provider KCom and it’s a pile of crap!
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Matty ⚫🔶⚫⚪🏴 (@Matty2503_YT) reported from Keyingham, England
So the @TheRFL have taken the Derby to Saints a place thats in Tier 3 Lock down instead of playing it at Craven Park or the KCOM never Ceases to amaze me does the RFL!!
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Hilary Andre 3.5% (@HilaryAndre1) reported
@guardian We sort of got taken over by Virgin as originally Blueyonder, then Telewest. Therefore we never had an actual contract - when we moved to E Yorks we left Virgin with no penalty. We now have to be with KCOM. Sole supplier round here. Seem good so far!
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matt 🇮🇳 (@vorny_twts) reported from Newport, England
If there isn’t a club statement from Hull by the morning, their fans should march down to the KCOM and protest imo.
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leewalker🐯🖤🧡🇬🇧 (@wakka80) reported from City of Kingston upon Hull, England
@Pjohnnners the last 15 years it's been one Hull of a ride seen times i thought id never see when following city from boothferry Park to the kcom 🏟
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SATYA DEVA ISHVARA (@IshvaraDeva) reported
AND THE WORD "MOCK"Z REVERSED KCOM- COMES FROM "KHAN"...SO YOU LOSE THAT LIE TOO, YOU STUPID PIECES OF LYING WORTHLESS BACKWARDS SH*T!!
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Ben 🎗 (@bennyboy599) reported
@AndyMedcalf @F1Gollum Not for a long time, and to be honest I can’t even remember the outcome now. Surely though as we’re using KCOM equipment throughout, and speeds are dreadful even sat next to the router, they should at least be able to suggest a solution