KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Kirby (@JonKirby1974) reportedHey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service
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TeeGee (@Suimavave) reported@D_L1997 That Golding support try at the Kcom is gonna hit me like a steam train
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Scott Bradley (@Bradley1Scott) reported@peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services
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lin 💥 (@HWNGKKYU) reported@yeojuromi IM EATING THIS YEARS KCOM SO BAD I JUST REALIZED THERES HRTZ WAV KICKFLIP PRODUCE 101 TOO
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Jake woolford (@Jakewoolford01) reported@kcom might just be the worst Wifi provider ever
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🌸 Mandy 🌸 (@Hull50) reported@KCOMhome Never any offers for existing customers! having to pay extortionate prices for crap internet that doesn’t even reach every room #Hull #kcom #ripoff
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Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported@andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.
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Mike Covell (@MikeCovell) reportedAnyone else having intermittent signal with their kcom?
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Andy Clark (@andyclark1973) reported from Kirk Ella, England@kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website
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Les (@MartinTwigs68) reportedMy kcom internet is down again
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Richard Bradbury (@RichardMarkBrad) reportedDo not renew your contract if you use @KCOM. The contract will continue anyway, but if you renew and then terminate the contract, you will be subject to draconian termination fees.
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Ben (@BenGardner44) reportedYou’re pathetic KCOM! Can’t pick up my sons prescription now because internet is down so if he gets worse it’s on you! @KCOMhome
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Peter Brady (@peternb70) reported@KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless
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Error404 (@DawsonsLeftPeg) reported@jordantyson92 @_kirst99 Everyone switching to tethering their phones for data with KCOM being down is strangling the networks. Spoke with a Three rep via DM massive spike in demand.
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Steve Parker (@steviee_p) reported@indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable