KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Spacecat
(@felinefromspace) reported
Has #Kcom gone down for anyone else? @KCOMcare
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funky nelli
(@funky_nelli) reported
To anyone contemplating using @Connexin for your home broadband, don't! Their customer service levels are appalling. Left without internet since Saturday, no tech support by phone, web chat replies take hours. Wish I'd stayed with kcom. Moral is cheaper isn't always better
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julie coates
(@pastystone) reported
@KCOMcare No service and been cut off three times now... got down to position 6 from 19! Is Kcom intranet down 🥲
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CODED1982
(@AndrewAbbey) reported
@_KCHome Connection to the internet is continually dropping out. Are there issues currently?
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James Purling
(@Jahmez_HKR) reported
from
City of Kingston upon Hull, England
@Shed4Ever @grumpy_g1t @MartinSLewis Be thankful you have choices...living in Hull we only have KCOM. £46/month we pay for broadband & a landline we have to have but never use
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Steve Jacobs
(@jacobsinskidby) reported
@Snootsworth Lots of people seem to have problems. Mine was fine (but I am on Kcom Lightstream which was recently judged as fasted in Europe. Only available in East Yorkshire I'm afraid chums.
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Josh Longden
(@JoshLongden1997) reported
@DavidMeyler I’m taking part in a charity MMA fight in aid of Cancer Research UK which will be held at the KCOM! What are the chances of getting a donation to help towards a good cause??
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Cal
(@raypurchase69) reported
Support Chris Kendall speaking out about the online abuse he receives as a Super league referee. There really is no place for it, which is why I can't wait to get back to the KCOM to call him a spineless bastard in person.
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Graham Cannon 🎗️
(@GrahamCannon) reported
@pchapman24 @HullCity Worked ok for me but @Uzzell01 had to go onto 4g - could it be a KCOM issue?
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danny wilkinson
(@wilko1990) reported
@andymoorish @hulllive The services from kcom isn’t a bad services the price on the other hand is really high.
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AEROPLANE JACKO
(@aeroplanejacko) reported
Terrible once again No drive No plan No promotion by the looks of it McCann will be dreading the day we get back in the Kcom @HumbersideSport
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👁SCI👁
(@sci_twit) reported
<SCI>watch ~ KCOM are monitoring their broadband service.
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pete mills
(@millsydj) reported
@Pjohnnners A slow scorched earth policy in its final stretch ..... spiteful retribution when F.A. twice kicked the name change into the long grass. Add that the fall out was originally with the council over the ownership of the KCOM, and not the fans or F.A. , it actually beggars belief.
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Sophie👸🏼
(@sophemmX) reported
At what point are @EE going to start my for my broadband with KCOM because I have never got a signal and frankly. Upped my internet package because I’ve usually got 0 bars of signal and have to WiFi calling to make any kind of phone call Absolute joke, pay £78 a month for this🥴
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Luke (P)JF 🎗
(@lukeOT92) reported
@JonKirby1974 I know, I couldn’t believe what I was hearing! Worst side I’ve seen at the KCOM
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