KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Halifax, England 10
Kingston upon Hull, England 6
Batley, England 5
Newcastle upon Tyne, England 4
London, England 4
Normanton, England 4
Manchester, England 3
Leeds, England 3
Ealing, England 2
Enfield Town, England 1
Southwark, England 1
Blackburn, England 1
Birmingham, England 1
Ilford, England 1
Rushden, England 1
Fulham, England 1
Bexleyheath, England 1
Prescot, England 1
Southall, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • petercorbett27 peter corbett (@petercorbett27) reported

    @boulevardgadgie @CTRLFC Our council won't put up funding to build a stadium. Yours put in £42mill to build Kcom. We only got a £25mill grant to try and rebuild Cas itself, nevermind a stadium. It would be nice to get someone on board with a **** load of money who owns a construction firm.

  • JDBKH1979 Joe (@JDBKH1979) reported

    Anyone else’s @KCOMbusiness internet down this morning? #KCOM

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Spids tomorrow. Why are people mad at kcom can I help fml.

  • judson_ian Ian Judson M.A. (@judson_ian) reported

    @bbcburnsy let's of course not forget, @hullfcofficial fans will be back in the KCOM Stadium tonight and @hullkrofficial fans will be able to support their team as well, rugby league of course being the main sport in Hull

  • wakka80 leewalker©️🐯🖤🧡 💙 (@wakka80) reported from City of Kingston upon Hull, England

    @tottyhull I already have done Phil she's been a great help they cannot find it at the kcom

  • TheRobinsfromOz Leonard R. Gregory (@TheRobinsfromOz) reported

    @richnifty Hull FC have put in a request to have the KCom be put back into lockdown. “fans are super spreading the play **** virus” said Adam Pearson. “We had to keep them there the full 80 under the protocols, but I wish it was like 2018 and they had left after 65” Pearson revealed.

  • TwiztOfFate Twizt (@TwiztOfFate) reported

    @GreenRob84 @TonyKhan I just can’t wait for him to rock up to the KCOM and get showered in “aew is ****” chants

  • w_lly15 @w_lly15 (@w_lly15) reported

    Hull Fc fans not been at the kcom for a year or so. But they still **** off early when their team is ****

  • petetheblue pete dennison (@petetheblue) reported

    @markcass13 @fishface58 Yes and the clubs were told of the rules about letting fans back. I’m pissed off wearing mine at the KCOM last week. But I don’t just think about myself , the stewards were poor and the rfl should look into why blatant disregard was evident.

  • 1985Tricky Ricky Wamsley (@1985Tricky) reported

    @KCOMhome Working from home just isn't an option when you move properties and can't get an installation date for a simple connection. 3 weeks, still waiting and poor communication/excuses from KCOM. My presence at the inlaws to have Internet connection for work is wearing thin. Very Poor!

  • Matty2503_YT Matty 🐯🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matty2503_YT) reported from City of Kingston upon Hull, England

    Return to the KCOM booked!! Never looked forward to a Monday so much!!!

  • JakeLewiston Jake 🐝 (@JakeLewiston) reported

    No ticket, no problem. I'll be there in August whether it's the KCOM or Anfield.

  • tyleresders Tyler Esders (Full of Autism) (@tyleresders) reported

    @bbcburnsy Morning Burnsy. RE: scams I had a phone number who said that I did illegal stuff on the internet I presumed it was KCOM but then there was a pause at the start when I said "Hello" obviously i knew it was a scam so i put the phone down. The number was: 02080897709

  • MyPersona123 Bryan MyPersona123 (@MyPersona123) reported

    @NorthLincsCNews So if you are endorsing KCOM to provide this service, come clean, be transparent and explain all the problems and costs that will face any resident who signs up

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    KCOM WIFI IS ACTUAL ****.

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