KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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izzy 🍒 (@izzxoxoxo) reported
dear Kcom. i'm sick of paying £50 a month for **** internet . Thanks
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David Weston 🏆🐯🏴 (@david_weston4) reported
@HullCity Will never be the same as the KCOM and the KC 😭
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mz 🍀 (@chnify) reported
my heart dropped seeing that video of chn for kcom i cant take seeing him in pain like that :( and he was so smiley that day. if op hadnt posted it we would never have known
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The Jackos (@Claire49206) reported
@KCOMhome was thinking of joining kcom but like others who are experiencing them laying the fibre cable it’s a BIG F**K O*F, leaving traffic lights not working, blocking the roads with no diversions and expect you to wait 10 mins while they dig up the land and making you late!!!!
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Jon Murphy #KWAhousechamps #goingoutagaineventualy (@TheMurphy2806) reported
@POTUS we also have the issue in hull. and kcom is really awful
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damo⚫️⚪️ (@damo59558195) reported
@whitestarhullfc Terrible I didn’t mind kc/kcom at least that was connected to the stadium and how it was paid for
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Dom Harvey (@dominharvia) reported
@ChillDaffodil4 Fine G1 and KCom is part of that, but Sanctifier en-Vec is a massive problem post-SB
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Will Snell (@WillSnell1) reported
@TalkTalk But you can stop the charges to people with fixed contracts, if you need to charge more than new contracts should be higher and new customer’s shouldn’t be getting any discounts for joining. I am totally ashamed of your company now, I might as well go with kcom full fibre now,
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David Lane (@davidapl3) reported
@KOMCARE problem with account. But waiting too long on phone and no response to emails. KCOM owe me money from my old account and are overcharging me on my new account.
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Jamie Turnbull (@ThatjamieT) reported
@HullCity Shame to lose the KC/KCOM as it has a ring to it but MKM doesn't sound bad at all! WELCOME TO THE M K M STADIUM.
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Toby (@toby_2332) reported
@TheBardOfAnlaby you not down the kcom col?
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Daryl Dixon (@daryldixon716) reported
@GreatBr48769413 @Elwick70 They have had their own telephone system since early 1900’s, and now it’s part of KCOM.. quite a few examples of the Cream boxes still exist, they were also the uk first fully digital network, which started 1989!
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Mattbot (@En2erTheMattrix) reported
Half of wyke was in my home because of kcom outage.
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AEROPLANE JA(C)KO⚫️🟠 (@aeroplanejacko) reported
@PhilRudderforth @TomButl55445942 I rant at the telly far too regularly Deaths , hospitalisation is evidently down Oh And we must be allowed to get back in the Kcom Open up I say
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Craig Campbell (@WolfOfBadenoch_) reported
@mattsko @Disc_light BT didn’t take over the phone network in Hull, so it stayed independent, no idea why. Was run by what’s now KCOM