KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@brokenviolin83) reported
Just received an email from a 'KCOM Customer Champion Specialist' what the **** is one of those ???!!!! And if they are sooo good, why is the service soo **** ?!
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Paula Burnby
(@BurnbyPaula) reported
@jobrady68 @KCOMhome Appalling service from Kcom
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Chris Green
(@Chris_P_Green) reported
@angus_young61 Take a walk down Cranbrook Avenue towards Greenwood Avenue you have KCOM poles with interconnecting wires one side with Connexion Poles on the other, it's unbelievable and totally unappealing and once their wires go up Cranbrook Avenue will look ridiculous. @DianaJohnsonMP
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Viking Photography York
(@vikingphotoyork) reported
@Holmes_Rich @KCOMhome There are issues with KCOM at the moment
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Richard
(@Droid_1989) reported
That KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.
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Kermit Sama
(@RileyAsari) reported
Mate I Swear KCOM Are actually so ****, All day had slow connection, Cant even open a new tab without it taking all day
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Silver Humber
(@SilverHumber) reported
@KCOMhome My Lightstream internet is still down despite multiple reboots. What's up KCom?
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Chris Dent
(@dentchris93) reported
@wilson_cllr @Connexin This is a KCOM pole. It was there before the raised bus stop and you can check this on Google maps so I would say this is poor from Hull City Council 😳
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🌻mei | ceo of yoohankim
(@Jomeimei421) reported
@du_tala KDJ’s appearance is never described beyond “average looking” for a very, very long time in the webnovel! The first time (I can think of) that explicitly describes him is when the KCom members are looking up at his while the Demon Realm is being destroyed and see that he is crying
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Kermit Sama
(@RileyAsari) reported
@Pivotless Awh that sucks, I Say as a Joke but it wouldn't surprise me if a company setup in your area before Kcom even get to you
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AJ
(@alanjury) reported
@KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.
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Vennie
(@Vennie2691) reported
@KCOMhome what is the matter with KCOM AGAIN? MY 200 / 75 MBS service is SO slow I can't even run a speed test!
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Nathan Spencer
(@_Nathan_Spencer) reported
Love it when kcom goes down mid fifa game
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KCOM
(@KCOMhome) reported
Part 1/2 A KCOM spokesperson said: “We have identified the technical issue affecting our network and our engineers are working hard to fix it. Thanks to the resilience built into our network the issue was picked up within minutes and most people’s services should have been
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JillHB
(@jill_hb) reported
@KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.