KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Pownall 🌱
(@Adam_Pablo) reported
As KCOM is down for the whole of Hull are we all going for an early Friday pint?
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Cara Townsend
(@cara_townsend98) reported
@Skitapostur Not Hull resident but contracting for a company based there and everyone has gone offline, so my guess is yeah, issues at KCOM (again)
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Richie Bard Baker-Donaldson
(@RichieLyric) reported
@KCOMhome Moved to hull two months ago, already had the Kcom lightstream go down twice. Never had such a poor service in any other part of the country. Plus the cost of Kcom internet is higher than anywhere else! What a shabby company
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Stef Walton
(@Stef_Walton) reported
Guess KCOM is having a mass issue, looks like whole of Hull offline! @KCOMcare @KCOMhome
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Ability IT
(@weareability) reported
If you're having internet issues in #Hull at the moment, you're not alone. KCOM are currently having an outage.
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Becky 🐝
(@Beccaa_Booo) reported
Love how slow kcom is tonight 🙃 my phone is pinging but no messages appearing yet.
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Richie Hart
(@therichardhart) reported
Loving the double-edged sword of having shite phone signal in Beverley and KCOM being down. 👌
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nat 🌻
(@pxrtyscenegames) reported
My internet cut out halfway through but I managed to catch most of it (thnx KCOM), I am soooo excited for this update, it's adding so many things that I've been missing I'm just 🥰🥰🥰🥰
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KCOM Care
(@KCOMcare) reported
@VinnieBrockweIl We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account
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Luke #FBPPR
(@libluke85) reported
@misscherrydolce @KCOMhome @virginmedia I wouldn’t wish VirginMedia on my worse enemy! Definitely steer clear unless you want service worse than KCOM…and that’s saying a lot!
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Eleanor ٩( ᐛ )و
(@eleanorweeee) reported
will never stop shocking me how **** kcom is, constantly dying hnnnnng
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ticklycastle
(@ticklycastle) reported
@KCOMhome What a joki @kcom the internet never works properly
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Hull FC Players Association
(@HFCPlayersAssoc) reported
*IMPORTANT PLEASE RETWEET* Ahead of tonight’s dinner, please be aware due to KCOM currently being down, Lazaats may require cash only at the bar. However, card payments will be available once KCOM comes back online.
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KCOM
(@KCOMhome) reported
@grayneale50 We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account
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Kira
(@KiraLCurtis) reported
Lived here for over 4 years and had nothing but problems with KCOM 🙄 Always a shock to go home to use Sky broadband, and it just works