KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Jane Marshall (@JaneParshally) reported@HullDockster @Lisajay75868287 Makes no sense, unless you consider the police are working to a central agenda? This demo should have been cancelled on Health and safety grounds because of the major sporting event at the KCom today. March from Three Tuns down Anlaby Road - they're ***************.
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Tony Roe P/F 🐯 (@RomeoOscarEcho) reported@PhilGraham19 Thanks Phil. We're going to leave this kcom shyte Internet service.
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Jez riley french (@jezrileyfrench) reported@KCOMhome still problematic today (25th) & I'm also still waiting for a full reply to a different issue which I raised directly with Kcom almost 2 weeks ago.
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Jim Bacon (@Jim_Baconnaise) reportedPiggy backing in the People’s Republic of Hull is dogshit. Dogshit you’ve stepped in, tried to prise out wi a peg under the sink tap and it’s splashed in your face. WTF is going on, are you throttling non-KCOM connections. We’re obliged to use your network, it’s a joke. @KCOMcare
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Andrew Ross (@Andy_Ross1962) reported@Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.
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Jordan Tyson (@jordantyson92) reportedAnyone else’s 4G shite as well? I know Kcom is down like…
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Jake woolford (@Jakewoolford01) reported@kcom might just be the worst Wifi provider ever
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jodie 🧸🤍 (@auroraluvbot) reportedkcom wifi sucks ***
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JillHB (@jill_hb) reported@KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.
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Amber (@blacklab115) reportedkcom have got to sort their net out as we pay good money for crap internet!
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Kris Bean (@kkrrbb76) reported@KCOMhome installed 22 Feb. Remedial work reported to kcom. Wall box hanging off wall , cable loose and untidy, entry point hole for cable about 5 times bigger than the cable. Inspection on 14 April to report the install needs starting again. No further communication. Garbage.
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WanderingSocialist (@RightHater) reported@The_B KCOM have THE worst comms processes. Literally took them 5 hours to even respond and the website still says no issues. Terrible.
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Mx. Star (@sonder_star) reportedwhy is my wifi down and kcom said its an era thing yet nobody i know in my area is affected 😭😭😭 pls my datas gonna run out
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Anthony Blanchard (@AntBlanchard34) reportedAll I want to do is settle down with a nice movie on Netflix but I’m still waiting to see if I’ll be allowed the internet in my new place because KCOM charges £60 per month and my Appointee might say that it’s a bit too expensive to pay
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Nathan Spencer (@_Nathan_Spencer) reportedLove it when kcom goes down mid fifa game