KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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David Windass
(@windassone) reported
@MartinSLewis PLEASE HELP, I am a resident of East Yorkshire who only realistically have one option if KCOM for our broadband and the services is horrendous, how with so much choice nationwide is it allowed to restrict one part of the country, is someone getting rich because of it?
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Mattbot
(@En2erTheMattrix) reported
It's just my home because of kcom outage.
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Charlie P Mullan
(@CharliePMullan) reported
Thanks @KCOMhome, 5 more days not been able to work properly due to your sub standard service. You can’t send an engineer out to fix this because of Covid, but you can send engineers out to install services for new customers. Anyone else spot the flaw in that? #KCOM
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Kathryn Batte
(@KathrynBatte) reported
KCOM wifi deciding to go down before we score really is not the one. But it is 1-0.
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Paul Spurgeon
(@spurge_1974) reported
@bazdjcooper I'm not judging him as a person, I'm sure he's a great family guy...I'm judging him as a football manager and quite frankly he's the worst tactician imo. Pre kcom the previous managers simply just didn't have the resources or expectations back then as we were low league fodder.
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Hull City Aus 🎗️
(@HullCityAFCAus) reported
Never seen the KCOM this boggy before! #hcafc
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KCOM Care
(@KCOMcare) reported
@em1500uk Hi, I am sorry but KCOM support would not be able to help. You would need to contact the Eclipse support number. I apologise about your wait getting through, however your call will be answered. - Jay
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Ed
(@Ed_UKation) reported
@punishedCJW @JoshEland So which is worst... BT (rest of UK) or KCOM (Hull and area) I'm on Virgin anyway because they had a cheap offer.
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Chris Green
(@Chris_P_Green) reported
Weather is terrible just like our internet provider @KCOMcare. @Ofcom hope your staying warm by snuggling up with KCOM. #Monopoly
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terry flatt
(@terryf007) reported
@KCOMhome Wish we could, but unfortunately kcom wouldnt help us, even in lockdown and covid
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Adam Roberts 🇭🇰
(@therobertsadam) reported
@JoshEland @GabrielBaraldi_ It's because KCOM was never nationalised into BT
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Tom Broadley
(@TB1777) reported
@RobOz73 @HullTransfers Never beat us at the kcom 😜
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Jord
(@jordhookk) reported
Kcom pitch looks like olivers mount, awful
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Chris Tye
(@chris_a_tye) reported
What’s with the pitch at the KCom? I hope this finally puts to bed the old ‘Rugby ruins the pitch’ myth. It!s the worst I’ve ever seen it.
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Panny
(@Pannypannypan) reported
**** Argos and **** Hitachi. After a 20 minute wait some guy tried to help me connect the tv to the wifi by telling me to do the things I’d done 10 times, then hung up on me when I told him I live in Hull so my internet provider is KCom.
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