KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Matty ⚫🔶⚫⚪🏴
(@Matty2503_YT) reported
from
Keyingham, England
So the @TheRFL have taken the Derby to Saints a place thats in Tier 3 Lock down instead of playing it at Craven Park or the KCOM never Ceases to amaze me does the RFL!!
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Connor Sasse
(@CLKhull) reported
from
Hessle, England
@KCOMhome our wifi router continuously drops signal, I have changed the channel and problem still exists, I would like a new router please, a friend who works at kcom previously said our router is a old one and new router would solve issues
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Steve George
(@bimbono7) reported
Griffins pat on Partingtons head changed the game. RL bores me sensless sometimes. Wigan are a good side but the game stinks..Hull FC v Catalans at the KCOM was never gunna happen cause they dont want it to.
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cj
(@HullCity1975) reported
from
City of Kingston upon Hull, England
@bbcburnsy If Grant McCann isn't sacked at halftime never mind fulltime.I will go to the kcom on Saturday and tell them all what I think of them
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Mr E. Mann
(@NKBTN) reported
"All our customer experience advisors are busy" says the KCOM helpline hold music. Customer Experience Advisor. If that isn't the wankiest job title I've ever heard, *especially* for a tech support helpline.
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leewalker🐯🖤🧡🇬🇧
(@wakka80) reported
from
City of Kingston upon Hull, England
@Pjohnnners the last 15 years it's been one Hull of a ride seen times i thought id never see when following city from boothferry Park to the kcom 🏟
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Connor Sasse
(@CLKhull) reported
from
Hessle, England
@KCOMcare @KCOMhome our wifi router continuously drops signal, I have changed the channel and problem still exists, I would like a new router please, a friend who works at kcom previously said our router is a old one and new router would solve issues
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Ann Godden
(@anngodden) reported
@SolHughesWriter Well, never criticise the 3 Hull MPs for the same thing, because we have a monopoly provider in KCOM.
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SATYA DEVA ISHVARA
(@IshvaraDeva) reported
AND THE WORD "MOCK"Z REVERSED KCOM- COMES FROM "KHAN"...SO YOU LOSE THAT LIE TOO, YOU STUPID PIECES OF LYING WORTHLESS BACKWARDS SH*T!!
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SATYA DEVA ISHVARA
(@IshvaraDeva) reported
AND THE WORD "MOCK"Z REVERSED KCOM- COMES FROM "KHAN"...SO YOU LOSE THAT LIE TOO, YOU STUPID PIECES OF LYING WORTHLESS BACKWARDS SH*T!!
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Andy Medcalf 🎗️
(@AndyMedcalf) reported
@F1Gollum @bennyboy599 I certainly wouldn't be accepting that - although as mentioned you need to speed test with a patch cable and not via WiFi (which your ISP can never guarantee performance of - it depends on your property and placement of router etc). Have KCOM checked the speed to your router?
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debra bedford
(@debrabedford1) reported
@MartinSLewis Hull kcom £53 month really good customer service
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Hilary Andre 3.5%
(@HilaryAndre1) reported
@guardian We sort of got taken over by Virgin as originally Blueyonder, then Telewest. Therefore we never had an actual contract - when we moved to E Yorks we left Virgin with no penalty. We now have to be with KCOM. Sole supplier round here. Seem good so far!
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Simon......
(@ageylad) reported
from
Tickton, England
We’re down no matter what imo even if we win today.. we’ll get nothing on wed.. if Wigan had of won 2-1 I felt we had a chance but it’s done now still watching this today tho as hopefully will be the last time the manager and some of these players see the KCOM
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PAGE FORTY FIVE
(@pagefortyfiveUK) reported
from
Bridlington, England
@m_pettinger @HullCity Eh if you go down at least I can go to KCom again mate 👌🏻