KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Batley, England 7
Normanton, England 7
Kingston upon Hull, England 4
London, England 4
Halifax, England 4
Croydon, England 3
Manchester, England 2
Glasgow, Scotland 1
Bobbington, England 1
Hounslow, England 1
Harringay, England 1
Leeds, England 1
Beverley, England 1
Widnes, England 1
Barnet, England 1
Barking, England 1
Carlisle, England 1
Southwark, England 1
Prescot, England 1
Orpington, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • MesserStanton Revd David Messer (@MesserStanton) reported

    I am paying more for a package from BT as KCOM aren’t the best but BT are so much worse and I never thought that could be beaten but boy they’ve whooped them

  • Old_GrandpaJoe Old Grandpa Joe — Joe Collins (@Old_GrandpaJoe) reported

    @lukeOT92 My last two tweets will tell you that I agree with you Luke, Elder looks identical to Greaves, our stadium is still called the KCOM and our second goal scorer vs Cardiff was Lewis Coyle, not Lewie. Terrible

  • Thelikesofhull “The likes of Hull City” blog (@Thelikesofhull) reported

    @SATiger75 Yeh the fans were good. “Your support is ******* ****” sang the millwall fans who brought 350 to the kcom, average the same as us this season whilst chasing the play offs and forgot to sing first half…

  • KCOMhome KCOM (@KCOMhome) reported

    @philwalsh4eyes I'm sorry to hear about your problem with your kcom lightstream connection. if you private message us we can do some check with you

  • AloisaTrancyy Dakota 🏳️‍⚧️ (@AloisaTrancyy) reported

    KCOM internet going down at the stroke of midnight like a bad modern rendition of A Christmas Carol…

  • HumberNHSFT Humber Teaching NHS Foundation Trust (@HumberNHSFT) reported

    We are currently experiencing a technical fault with our CAMHS Crisis telephone number (01482 301701). Please call 01482 259400 until further notice. We are working with KCOM to resolve this issue as quickly as possible and will provide any updates here.

  • VillageVeganUK FriendlyVillageVegan #WestmonsterMustFall (@VillageVeganUK) reported

    @DanPott99779297 @KCOMhome Go to Pure, great service, great people and cheaper than KCom. KCom are just rip off merchants.

  • craigpullman craig w pullman (@craigpullman) reported from City of Kingston upon Hull, England

    @emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄

  • Jomeimei421 🌻mei | 🐇🐺🦌 propaganda (@Jomeimei421) reported

    so today I learned that ORV is getting short stories after the reserialization of World After the Fall I want to see the post epilogue REAL BAD but I think realistically, the short stories will probably be character vignettes of KCom during the events of ORV

  • royalhotelbrid Royal Bridlington (@royalhotelbrid) reported

    @KCOMhome Internet gone down at home. Tried to reboot, no joy. Contacted Kcom. Will not speak with me as I used my husband name when we installed Kcom. He's out all day - I want to report a fault ! #terrible service

  • DanFord1986 Dan Ford (@DanFord1986) reported

    @Haths51 @RSGreen1983 @hulllive They didn't do it because Kcom or KC as it was at the time priced it so high for rental that it wouldnt have been a viable option to come to hull. Why would you charge a customer £30 a month when as a ratio its costing £50 a month to supply that customer? Its not viable.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Bought a car and Sunday big weekend tickets not a parking space why are people mad at kcom can I help fml.

  • man0633 Michael Norfolk (@man0633) reported

    @KCOMhome for the past 5 months i have called you frequently as i am yet to have my billing set up after moving house. Why can’t you deal with this. I have been a KCOM. Customer for over 30 years. All i did was move to a new house. I have not had this with any other utility

  • ThatjamieT Jamie Turnbull (@ThatjamieT) reported

    @bet365 You missed never winning at the KCOM/MKM stadium.

  • Trockay_ tom (@Trockay_) reported

    @Ginge Get yourself down to the KCOM where proper footballs played💯

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