KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Advanced_Alarms
(@Advanced_Alarms) reported
doesn’t do bank holidays or Sundays, apologies to our customers who had a limited response to emails set over the weekend as we as currently using a router & 4g dongle from the IT junk pile. Hopefully #kcom will resolve the issue & get us connected again 2/2
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Mattbot
(@En2erTheMattrix) reported
Quick turn it offme: I wanna preload no mans sky on just my home because of kcom outage.
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Hulllos
(@Hulllos1) reported
@SkintDad @KCOMhome You do have a choice, I moved my KC fibre from KCOM to @purebroadband and pay £25 a month, much cheaper for the same service!
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Brian Johnson
(@Danger_Bri) reported
@RobOz73 @SkintDad @KCOMhome There was a government White Paper published showing that KCOM have always offered use of their network at the same or similar rate to competitors as BT. The difference is population non of the other companies wanted to come in at that rate. 1/2
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Karl
(@hcafckarl) reported
from
City of Kingston upon Hull, England
Everyone down at the KCOM tomorrow please! Let’s get a good amount of people there #hcafc
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Ben Gillam 😷💉 ❤️ NHS👨⚕️👩⚕️
(@bengillam) reported
@WeAreOpenreach @OpenreachHelp what can you tell me about MSO IMT26051/21 - Got a client with two fttc lines down - Cant seem o find any way to track it. Client is on KCOM who are reporting this outage number
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Bob Parker
(@parkerrg) reported
No live stream from KCOM,any one else having problem
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Chris Green
(@Chris_P_Green) reported
@Ofcom @KCOMcare You mention BT and open reach a lot but no mention of KCOM or Hull or tackling the monopoly, you also don’t mention anything about how they overcharge customers for the same level of service with Talk Talk or Sky, or how they don’t offer TV, phone and broadband deals. P1
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Jon
(@BattleScarredUK) reported
@Niki44 @Skyhelp KCOM are as bad.
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Jarvo
(@CityView1904) reported
@samluke88 @SkintDad @KCOMhome Down south we had Virgin media 200mb, TV with sky sports etc and a telephone line for £45. Up here it’s KCOM at £46 just for broadband. It’s reliable enough but prices are a bit of a joke!
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Lloyd Jackson
(@lloydyyyyj) reported
@SkintDad @bt_uk @KCOMhome People seem to have either no issues, or no end of issues with KCOM. Ours was good at first but over time it has slowed significantly, and that’s a similar experience to most of my friends and family.
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TigerTube 🎗
(@TigerTubePlayer) reported
@ShackHull My bad, I should’ve specified KC/KCOM matches...
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Martin Sansom
(@antiquestwins) reported
Been living at my parents' house for the past couple of weeks and using their @Virgin broadband to work remotely. I haven't used Virgin before and never realised it was this sh*t - it almost makes Kcom look reliable.
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Karl
(@hcafckarl) reported
O2 are ******* **** it takes absolutely ages for anything to load on 4G. What a joke. It’s bad enough being on KCOM internet as well 😡
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Joe West Hull
(@JoeWestHull) reported
@davelee1968 You may have an issue somewhere if that happens, Dave. Lightstream should do that at all. I’ve never had it happen. Ring Kcom, see what they say, they usually send you a new router first.
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