KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
Check Current Status
E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
-
Michael
(@MikeeP1981) reported
Don’t realise how much doesn’t work these days when internet goes down Ring doorbell Sky Q Streaming Alexa Lights and Plugs Heating Not ideal when #Disabled and rely on it …. Been over 4 hours #Kcom
-
Ryan Beeley
(@RazzaB3) reported
@KCOMhome is kcom down can't get online and same for some friends around east hull
-
Jon Kirby
(@JonKirby1974) reported
How much of hull is affected by the kcom being down?
-
soph
(@sophgamess) reported
I just wanted to play battlefield 1 all day and my internet is still down🫠 ****** Kcom surprise surprise
-
Robbo ▪️🔸🇬🇧🇹🇷
(@itisalex_) reported
@KCOMhome Internet is down for those Hull citizens wondering 💩 #KCOM
-
DaGiNGeR42 🎗🇹🇷
(@DaGiNGeR42) reported
@HULLCITYREFRESH I’d actually say KC sounds the worst out of KC KCOM and MKM. Maybe each name grew on me so it sounds better to me. I just think saying “we’re at the MKM on Saturday” has a nice ring to it
-
lee opie
(@leemelonopie) reported
Is @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull
-
David Hoggard
(@davidhoggard64) reported
So it would appear I’m not the only one with internet connectivity issues in Hull #kcom #internet #hull
-
Paul 🇬🇧🇪🇸🇹🇷
(@kingswood_tiger) reported
@MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues 🤬 #kcom
-
MrHuggy
(@mrhuggy) reported
@KCLightstream @KCOMhome Is there any issues with the network as the internet connection is down for me here in Bilton.
-
Alan Hemingway
(@alanacct) reported
@INDEPENDENT_MG @littlearfer You would have thought they could have come to some agreement to share the underground space. KCOM seem very bad at not facilitating help to other suppliers
-
James Lockwood
(@EnfieldTiger) reported
@lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason
-
James 🎗
(@jameskwiths) reported
Its ridiculous that @KCOMcare @KCOMhome have not provided any updates and we are having to hear from people online that have rung them that it is expected to be down for a couple days. #KCOM
-
Dave Evans
(@davy_lad) reported
@leemelonopie @KCOMhome It's not our equipment, it is kcom not supplying the service we are paying for
-
Daniel Rose
(@ExileAryui) reported
@JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.
Check Current Status