KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Normanton, England 9
Halifax, England 8
London, England 6
Kingston upon Hull, England 4
Batley, England 4
Croydon, England 2
Widnes, England 1
Barnet, England 1
Barking, England 1
Carlisle, England 1
Southwark, England 1
Prescot, England 1
Orpington, England 1
Windsor, England 1
City of Kingston upon Hull, England 1
Hounslow, England 1
East Grinstead, England 1
Stanmore, England 1
Oldbury, England 1
Manchester, England 1
Leeds, England 1
Newcastle upon Tyne, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Stephencox1965 Stephen (@Stephencox1965) reported

    @nohateintheHDM @Craigo71 @JournoMacaskill And hold this **** house council to account bus lanes rubbish on the streets cycle lanes and were has all the CASH gone from the sale of the kcom shares NO ONE KNOWS

  • 2elee2e Lee2e (@2elee2e) reported

    @IPsychooI mate its my internet 2, since christmas ive lost my 5g and running off the 2.4 connection, im with Kcom and its known to be a bag of shite, im gonna ring them this week tho to get my 5g back, its not showing on any of my devices, yeh it was a bad weekend bro

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Spids tomorrow. Why are people mad at kcom can I help fml.

  • parkerrg Bob Parker (@parkerrg) reported

    No live stream from KCOM,any one else having problem

  • TheRealMike Dr Mike Willis (@TheRealMike) reported

    Great service from @kcom and @OpenreachHelp this morning fixing my broken line. I only reported the fault last night. A tree branch had been rubbing against the line and had worn through in such a way that broadband worked, albeit slowly, but the phone didn't work at all.

  • AdamD530 Adam (@AdamD530) reported

    Gutted to be sat at home instead of celebrating our promotion with everyone else. Still though, we’re going up, UTT and bring on next season when we go down to the Kcom again. YOU ‘UUULLLLL 🐯

  • TigerTubePlayer TigerTube 🎗 (@TigerTubePlayer) reported

    @ShackHull My bad, I should’ve specified KC/KCOM matches...

  • bengillam Ben Gillam 😷💉 ❤️ NHS👨‍⚕️👩‍⚕️ (@bengillam) reported

    @WeAreOpenreach @OpenreachHelp what can you tell me about MSO IMT26051/21 - Got a client with two fttc lines down - Cant seem o find any way to track it. Client is on KCOM who are reporting this outage number

  • JanHCAFC Jan Holmes 🎗 (@JanHCAFC) reported

    @wakka80 We (or really I) had a lot of trouble getting our second jab. Long story, but the short result was that we were called by someone at KCOM and have ours tomorrow. You shouldn't have to travel out of town, I'm sure your GP could sort it, or like ours contact someone who can.

  • camytiger13 George Warrington (@camytiger13) reported

    Get down the kcom now #hcafc

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    @Ofcom @KCOMcare You mention BT and open reach a lot but no mention of KCOM or Hull or tackling the monopoly, you also don’t mention anything about how they overcharge customers for the same level of service with Talk Talk or Sky, or how they don’t offer TV, phone and broadband deals. P1

  • HullBadgeMan HullBadgeMan (@HullBadgeMan) reported

    We are about to spend email to SMC at kcom too , asking for our old positions back or better ones. We don’t harm the clubs takings and we have been part of match day life for well over 20 plus years. Support Hull fans , support local fans group and say yes to saving us

  • Keiranjames9 Keiranjames (@Keiranjames9) reported

    Who's off down KCOM today then

  • Sunny21836917 Sunny (@Sunny21836917) reported

    Kcom Internet is not working at my shop and They can't connect because their businesses customers service team is off and no one else can help🙄

  • markcass13 Cass (@markcass13) reported

    @PhillHemsworth @Lockolike @KCOMhome Mije is with pure but its all the kcom gear as pure rent it, I pay for 70 and no problems, kids online constantly and I work from home

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