KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 2 |
| Kingston upon Hull, England | 7 |
| Normanton, England | 2 |
| Batley, England | 2 |
| London, England | 3 |
| Hammersmith, England | 1 |
| Harringay, England | 1 |
| Halifax, England | 3 |
| Oldham, England | 1 |
| Preston, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Jason Dolan 🏴 (@CityJason) reported@Soley1904 @JoePalmerUK @hullcityretro Remember him marking hazard at kcom and he never let him by all game, very on it that day
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Rion 𐤊 (@RionTheG) reported@kuda_ch Im a Gangsta who does real gangsta ****, if i point fingers then it definitely needs fingers to be pointed at. **** Zeal, KCom is the ONLY DEX on $Kas which you can trust
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Bean. 🍇 (@HLJOHNO) reportedDAMN IT KCOM
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Gary Yorkshire (@GaryYorkshire) reported@JPAzure @MrCowper Alternative means … go on, like what? Move house to an area with BT coverage? Ring up Elon and get some Starlink? I’m all ears. It’s not the fact that KCOM systems go down, it’s the long fix times. We’re hearing ‘hopefully by Tuesday’.
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Michael (@MikeeP1981) reportedAnyone else hu8 area issues with net #Kcom
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Merlot&Shiraz (@Merlot1109) reported@KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.
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Tony Roe.🐯🧡 (@RomeoOscarEcho) reported@RadioHumberside Too little to late kcom..Uve acted like a cartel in Hull.. Good riddance to ur network..
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Ricako (@ric_ako) reported@KCOMhome KCOM any updates on todays outage in YO8? What has happened, and any idea on when we can be expecting service to be restored?
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AJ (@alanjury) reported@KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.
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x (@fcmufc17) reported@Brooksyhfc @geoffcraft00 @kcom cancel the visit to the brooks residence , his internet wasn’t down after all
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24 Karat Recordings (@Recordings24) reported@KCOMcare im leaving KCOM Can't message you. "unable to send" and customer service sucks. Speeds are awful and I pay for 400mb down. Lucky to get 200. I'm out of contract and wont be renewing
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Steve Parker (@steviee_p) reported@indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable
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Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported@ReformDylan @andreajenkyns Yet more ignorance from Reform activists. Hull has never had traditional red phone boxes. It's always had its own independent telephone company, now KCom. And its phone boxes are cream. BT has never operated in Hull.
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Les (@MartinTwigs68) reportedKcom broadband has gone down, I ring up and it tells me I'm 172 inline and should use their web page. How f**king ironic
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Emma.Watching.History🏴🇬🇧🇺🇦 (@SpectatorEmma) reported@SkyNews BT telephone boxes are red. Hull & the surrounding area are not served by BT. Phone boxes in Hull and the surrounding area are cream with service provided by KCOM Group Ltd.