KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Bentley
(@sensisuperstar) reported
@SkintDad @KCOMhome Nope, not sure who told you that but probably said the city stunk of fish too, regardless of the fact the trawlers left decades ago. The problem with KCOM (or whatever they call themselves this week) is that it’s a monopoly and we don’t like been told how to spend our brass.
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Mattbot
(@En2erTheMattrix) reported
Whilst I'm being mad at kcom can I help fml.
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Ian Judson M.A.
(@judson_ian) reported
@bbcburnsy let's of course not forget, @hullfcofficial fans will be back in the KCOM Stadium tonight and @hullkrofficial fans will be able to support their team as well, rugby league of course being the main sport in Hull
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Tyler Esders (Full of Autism)
(@tyleresders) reported
@bbcburnsy Morning Burnsy. RE: scams I had a phone number who said that I did illegal stuff on the internet I presumed it was KCOM but then there was a pause at the start when I said "Hello" obviously i knew it was a scam so i put the phone down. The number was: 02080897709
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Stephen
(@Stephencox1965) reported
@nohateintheHDM @Craigo71 @JournoMacaskill And hold this **** house council to account bus lanes rubbish on the streets cycle lanes and were has all the CASH gone from the sale of the kcom shares NO ONE KNOWS
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Jan Holmes 🎗
(@JanHCAFC) reported
@wakka80 We (or really I) had a lot of trouble getting our second jab. Long story, but the short result was that we were called by someone at KCOM and have ours tomorrow. You shouldn't have to travel out of town, I'm sure your GP could sort it, or like ours contact someone who can.
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Twizt
(@TwiztOfFate) reported
@GreenRob84 @TonyKhan I just can’t wait for him to rock up to the KCOM and get showered in “aew is ****” chants
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Ben Gillam 😷💉 ❤️ NHS👨⚕️👩⚕️
(@bengillam) reported
@WeAreOpenreach @OpenreachHelp what can you tell me about MSO IMT26051/21 - Got a client with two fttc lines down - Cant seem o find any way to track it. Client is on KCOM who are reporting this outage number
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Kurt Hoyle
(@rseHoyle) reported
Has anybody else had issues with online gaming but their internet connection is fine with #kcom Happened a couple of times last week and again last night HU10 #warzone #minecraft
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Keiranjames
(@Keiranjames9) reported
Who's off down KCOM today then
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Matty 🐯🏴
(@Matty2503_YT) reported
from
City of Kingston upon Hull, England
Return to the KCOM booked!! Never looked forward to a Monday so much!!!
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Jon D
(@iamjon19) reported
@ole20legend @ThreeUKSupport Tbh mate yeh its good,its not as fast as kcom but its ok for me,think they have been working on the mast in my area thats why its been slow recently,but ok now 👍
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Dr Mike Willis
(@TheRealMike) reported
Great service from @kcom and @OpenreachHelp this morning fixing my broken line. I only reported the fault last night. A tree branch had been rubbing against the line and had worn through in such a way that broadband worked, albeit slowly, but the phone didn't work at all.
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Alan Atkinson
(@AlanAtkinson85) reported
@SkintDad @KCOMhome That's the general opinion I hear. I think the damage was done to KCom during the broadband era. Which was utterly appalling. But they've improved a lot and as I say, I can't fault their current services. They're also very good to deal with too, should you need to call them.
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Leonard R. Gregory
(@TheRobinsfromOz) reported
@Crackers_HKR Pretty poor. I feel like though I’m at the KCom and FC are playing. Atmosphere non existent.
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