KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Blagdon
(@shaun_blagdon) reported
@SkintDad @KCOMhome It's the inverse of people who have never been to Hull slagging off the place.. people who have never lived outside of Hull and experienced other providers **** off KCom.
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Sunny
(@Sunny21836917) reported
Kcom Internet is not working at my shop and They can't connect because their businesses customers service team is off and no one else can help🙄
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Leonard R. Gregory
(@TheRobinsfromOz) reported
@Crackers_HKR Pretty poor. I feel like though I’m at the KCom and FC are playing. Atmosphere non existent.
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Joe West Hull
(@JoeWestHull) reported
@davelee1968 You may have an issue somewhere if that happens, Dave. Lightstream should do that at all. I’ve never had it happen. Ring Kcom, see what they say, they usually send you a new router first.
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Keiranjames
(@Keiranjames9) reported
Who's off down KCOM today then
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james hillier 💙
(@jaim3099) reported
******* this tosspot is going hell for leather to make sure he is the worst referee to have a game at the KCOM. What a disgrace #hcafc
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Hulllos
(@Hulllos1) reported
@SkintDad @KCOMhome You do have a choice, I moved my KC fibre from KCOM to @purebroadband and pay £25 a month, much cheaper for the same service!
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Abs Wilson
(@absy3mp) reported
@SkyHelpTeam broadband not working dn14. Annoying as KCom working outside my house! App says everything ok yet outage says an engineer is required! I’m a home worker this is not ok! Timescales please?
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Alan Atkinson
(@AlanAtkinson85) reported
@SkintDad @KCOMhome That's the general opinion I hear. I think the damage was done to KCom during the broadband era. Which was utterly appalling. But they've improved a lot and as I say, I can't fault their current services. They're also very good to deal with too, should you need to call them.
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Rob Overfield
(@RabidRobo) reported
@HullCityLive The only game I ever watched in the KCOM live bored the **** out of me… must be over 15 years ago but Hull annihilated Salford by 60 points, got bored watching black and white shirts score so many tries.
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Mattbot
(@En2erTheMattrix) reported
Whilst I'm being mad at kcom can I help fml.
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Jon D
(@iamjon19) reported
@ole20legend @ThreeUKSupport Tbh mate yeh its good,its not as fast as kcom but its ok for me,think they have been working on the mast in my area thats why its been slow recently,but ok now 👍
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Mattbot
(@En2erTheMattrix) reported
Tweeted about y not because of kcom outage.
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Dr Mike Willis
(@TheRealMike) reported
Great service from @kcom and @OpenreachHelp this morning fixing my broken line. I only reported the fault last night. A tree branch had been rubbing against the line and had worn through in such a way that broadband worked, albeit slowly, but the phone didn't work at all.
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Stephen
(@Stephencox1965) reported
@nohateintheHDM @Craigo71 @JournoMacaskill And hold this **** house council to account bus lanes rubbish on the streets cycle lanes and were has all the CASH gone from the sale of the kcom shares NO ONE KNOWS
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