KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Kev
(@kev_harker) reported
@leestelfox @LondonFaithful @KentWomble Groundman at the KCOM a couple of years ago came out and stated that football did more damage to the pitch then RL did,
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Nigel Alexander
(@NigelAl72456531) reported
@mattdeanbbc Poor display today Matt. The midfield lacked energy. KCOM pitch not at its best today but no excuse.Time to freshen things up for the trip to the Seasiders.
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David Willmore
(@david_fowey) reported
@KCom Check out my Speedtest results! 12.9 Mbps down and 0.4 Mbps up. Is this acceptable?
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Sal H
(@sallybrids) reported
@KCOMcare And if the service we pay so much for is rubbish it doesn’t matter does it? We’re completely over a barrel and KCOM carry on taking our money. This is exactly the time we need our internet the most - for work, studying, keeping in touch with people, shopping etc. So frustrating
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KCOM Care
(@KCOMcare) reported
On Tuesday 15 December and Wednesday 16 December we will be carrying out essential maintenance across the KCOM network. This work will take place between 10:00pm on Tuesday 15 December to 05:00am on Wednesday 16 December. (1/3)
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⚽WAM™
(@mellors30) reported
@lauraonlife_ @KCOMhome @KCOMcare With any fault, KCOM will get a period of time to fix, this is a standard 2-3 working days, which will not cover the weekend, however with this being an area issue, we are aware this is being treated with importance. we apologise & hope to have it rectified on Mon
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JOBDONE
(@patrickwmhullfc) reported
Not seen the pitch at the KCOM look as poor as it is now for a good few years..Is Ehab penny pinching on the pitch maintenance too?
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Darren Bunting
(@musichqhull) reported
@Sir_RyKitching @KCOMhome not Kcom but mobile signal for Giffgaff & Tesco Mobile is shocking on Bev Rd this afternoon - trying to stream is impossible
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Josh Bunting
(@Buntingfootball) reported
Portsmouth take the lead, what a start for them at the KCOM Stadium. The defending from Hull was poor have to be more commanding. They want a foul on Jacob Greaves but it isn't given and Sean Raggett's goal stands. Really good intensity to start the game, both sides look sharp.
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Penguin Pete
(@PinguPete54) reported
Looks like there's a problem with the kcom drainage - not seen the pitch in this state for a long time
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Jacob Hodgson
(@JacobHodgson01) reported
@KCOMcare I have been running some tests over the past few days with my network and others on the KCOM infrastructure. Do you throttle XBOX downloads at 5PM? It has been consistent for the past few days?
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toria
(@torialilith) reported
KCOM i am begging u to get your **** together
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Bob Parker
(@parkerrg) reported
Any one having sound and vision problems from KCOM,mine is crap
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Torrrrri 🦈
(@toriiikane) reported
I manage high level complaints for a telecommunications company as their customer service is dogshit but hell its nothing compared to @KCOMhome’s nonexistent customer service all together. If bigger companies who have over 4 mill customers can respond then tiny kcom can too!
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Mattbot
(@En2erTheMattrix) reported
I accidentally got a solid mark in my home because of kcom outage.