KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 4 |
| Batley, England | 2 |
| Normanton, England | 1 |
| Hammersmith, England | 1 |
| Kingston upon Hull, England | 6 |
| Manchester, England | 1 |
| Harringay, England | 1 |
| Halifax, England | 5 |
| Oldham, England | 1 |
| Preston, England | 1 |
| Hessle, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported@andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.
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Tosh&Piffle (@t__and__p) reported@thomasforth Hull's network was owned by the council. Due to an accident of history, it retained its local monopoly long after BT had to let others onto its network. As Oftel (sic) homed in, KCOM invested heavily in broadband technologies, to fend off BT and compete outside its area.
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Reece broom 🏴 (@reece_broom) reported@sophgamess 🤤 my fav game of all time! i miss playing it so much. think i might have to download it again once kcom sort this **** out
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Merlot&Shiraz (@Merlot1109) reported@KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.
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KCOM (@KCOMhome) reportedA KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.
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Jeanniebabe 💙 (@g01dy) reported@KCOMhome @KCOMcare Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.
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Chris Shaw (@s14awy) reported@KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?
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Chris Jackson (@ChrisJa53783666) reported@KCOMcare For the second day running Kcom has been down a lot in HU7. Why?
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The Red Reaper (@RobinArisen) reportedThat kit is a special shade of horrible It looks like KR left a WCC shirt in the KCOM washing machine
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(Marty) New Era 23 #uptheleopards (@theLeosRL) reported@RalphDaveralph @KCOMhome We have the same problem kcom sh☆te
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ItsJustJosh (@Craucoes) reported@Gazzz_91 @KCOMhome KCOM State in there contract you will still pay for a non functioning service, Unless it has been 14 days or longer
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mimi ☁️ (@dokjaqz) reportedand we do have a qualified heaker among kcom so i do not see the need for ysa to be a healer too, im not against ysa being a support bcs her support is still Essential to kcom, every member is essential and has their own strengths but if they reduce her to this role.. euagh
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Kasper the Ghost of Kaspa (@KasperCoin) reported👻 $KASPER Announcement – Delisting from Biconomy 🚨 After careful review, we’ve decided to delist Kasper from Biconomy. Liquidity will be safely withdrawn and injected in coming DEXes as ZEAL or KCom Withdrawals are possible until September 30th, but we strongly advise everyone to withdraw before August 31st. This wasn’t an easy call but it’s the right one for the health of Kasper and the community. Why did we take this step? 1.Without any prior notice, Biconomy launched a high-APR EARN program for Kasper. While flattering, it was concerning since the team was never informed or consulted. 2.Shortly after, new unexpected demands appeared: •More sell orders of Kasper requested. •Additional liquidity requirements not agreed upon before. •Conditions that surprised both our team and our market makers. 3.We’ve noticed similar issues affecting other KRC20 projects What’s Next? The liquidity previously tied to Biconomy will now be redirected into the new DEXes launching in the Kaspa ecosystem within days. This doesn’t means we’ll not be listing in bigger exchanges in the coming months This means $KASPER trading will be freer, fairer, and without restrictions, exactly how DeFi should be. The key Leaving Biconomy is not a setback. We’re moving towards a future where Kasper grows stronger, more independent, and aligned with the vision of open and unrestricted building on Kaspa. Kasino, KasMixer, Proof of Works, DAGScan… the ghost doesn’t stop. This is just the beginning. See you in the trenches The Kasper Team 👻 $KASPER the Ghost of $KAS on #KRC20 & #KRC721
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Steve Parker (@steviee_p) reported@indianasc0nes @PollardRach I'm in Hull on Kcom, never had any bother with it whatsoever. If your WiFi is causing you problems then it's likely that your router is at fault. Kcom offer a free service to help with that also
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Andy Clark (@andyclark1973) reported from Kirk Ella, England@kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website