KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Tosh_ag
(@Tosh_ag) reported
@KCOMhome The only thing slowing me down is KCOM they transfer me to 300 from 200 and I get a extra 20MBPS,
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Phil Taylor. nearly a pensioner.
(@Phil48James) reported
@andytlee_2 @HullHour @KCOMhome I have been with 3 for years and never had any issues, And oops I may have meant 30 a month. My son has had no issues with the home broadband, 3 are concentrating on rolling it out in Hull because of the monopoly KCOM have.
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Eleanor ٩( ᐛ )و
(@eleanorweeee) reported
will never stop shocking me how **** kcom is, constantly dying hnnnnng
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Tim Ridge
(@TimRidge3) reported
@citytillidie81 @curtiswoodhous8 My mrs is from Hull & we currently live there. She has never lived anywhere else but thinks its wonderful. I pine for sheffield infact the ONLY thing I like about hull is the people. The infrastructure is shocking, roads terrible, kcom monopoly rediculous etc etc
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staffy63
(@staffy63) reported
@curtiswoodhous8 KCOM is it…. They’re absolutely garbage and I’m even having to buy extra data because it’s that **** along with their customers service
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Ollie 🎗
(@OllieOllie87) reported
@bbcburnsy Not in the slightest. KCOM is a fair bit more expensive than other ISP’s but having used those, the service and speeds provided by KCOM are far superior. Sky, BT, Virgin Media all included. We might not have any option but the option we have is IMO the best.
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Andrew
(@andytofton) reported
@bbcburnsy KCOM are very expensive, the network is owned by KCOM and not Openreach so does not have to offer wholesale prices to other providers,on the plus side we have FTTP and not FTTC
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russell
(@russeaside1053) reported
@FreeviewAdvice i've just been on Freeview Twitter they said contact you TV gone off again after watching since 9am he thinks it's 4G interfere,been problem in HU19 months now. It's on fb here now' tv gone off again' Ever since KCOM dug up town months ago You need to investigate
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PhilT
(@HullPhilT) reported
@AndIsaidNoNoNo @HCAFCTigerlink All of the above, plus meeting Sir Bobby Robson at half time at Fer Ark, when Jan Molby was the gaffer (I was a guest of the sponsor KCom). Losing to Luton and Sir Bobby asked me what I thought the problem was..... 😳
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Theo Farrer
(@TheoFarrer) reported
from
City of Kingston upon Hull, England
@KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks
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Geoff Thornes
(@GeoffThornes) reported
@SkyHelpTeam Hi Mags everything seems ok it’s on HDM11 which is as it’s always been. I am trying another reboot but even if it clears it won’t last very long before it goes blank. After reading some of the forums I wonder if the KCOM broadband is an issue!
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Jamie
(@slowcrushh) reported
Anyone in Hull have an Android that keeps forgetting Kcom WiFi network, then told access denied when you try to connect? Every time I come home it happens.
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Middle Child
(@MiddleChildHull) reported
Has Kcom internet gone down?
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meags
(@jongyungi) reported
@KYUTOPlA BAD HE DID A PERFORMANCE ON KCOM
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Becky 🐝
(@Beccaa_Booo) reported
Love how slow kcom is tonight 🙃 my phone is pinging but no messages appearing yet.
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