KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Ricky Wamsley
(@1985Tricky) reported
@KCOMhome Working from home just isn't an option when you move properties and can't get an installation date for a simple connection. 3 weeks, still waiting and poor communication/excuses from KCOM. My presence at the inlaws to have Internet connection for work is wearing thin. Very Poor!
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Jake 🐝
(@JakeLewiston) reported
No ticket, no problem. I'll be there in August whether it's the KCOM or Anfield.
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David Leaming
(@Legstar85) reported
@NRL Marc Sneyd, from the half way line at the KCom against Wakefield in some of the worst weather you are likely to see. #HullFC
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Richard 🇬🇧
(@Ricker666) reported
@Mobile_Dom @KCOMhome @LightningFibre Same. BT rolled out full fibre to somewhere down the road and just stopped. 900 down from KCOM will be a dream. Downloading Xbox games and playing them the same day!
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James Parker
(@JamesSWParker) reported
Apparently several people have complained about this and it was also on @RadioHumberside. A ******* crutches had to turn back today after walking all the way down. It’s unacceptable this point of access is cut off at the very end without warning. KCOM stadium should open it up!
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Jamie
(@slowcrushh) reported
Pay £44 a month to KCOM and it doesn't work. Am ready to take up arms to achieve broadband communism.
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damo⚫️⚪️
(@damo59558195) reported
@whitestarhullfc Terrible I didn’t mind kc/kcom at least that was connected to the stadium and how it was paid for
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Mattbot
(@En2erTheMattrix) reported
Half of wyke was in my home because of kcom outage.
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Lordy_Lawman
(@LawmanLordy) reported
@TheBardOfAnlaby Just had a read about it. I know from my time in telecoms Kcom was a bastard to deal with. But I didn't realise they had still shut out all competitors these days. Even Openreach have to be accommodating to competitors within their buildings and network.
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Daryl Dixon
(@daryldixon716) reported
@GreatBr48769413 @Elwick70 They have had their own telephone system since early 1900’s, and now it’s part of KCOM.. quite a few examples of the Cream boxes still exist, they were also the uk first fully digital network, which started 1989!
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Jamie Turnbull
(@ThatjamieT) reported
@HullCity Shame to lose the KC/KCOM as it has a ring to it but MKM doesn't sound bad at all! WELCOME TO THE M K M STADIUM.
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James Falkingham
(@_falky) reported
@Yorkshire_Grit I had the same issue with BT, got fed up and cancelled contract. In our area KCom have put in the infrastructure for fibre to the premises in local villages around here
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Kay
(@MyKayThoughts) reported
@HullCityRob @KCOMhome I'm also having this exact issue on Plusnet. I've noticed that I could access the kcom website at the beginning of the year, but unable to a few months ago and still unable to now?
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Nick Head
(@nick__head) reported
Looks like KCom are increasing prices and giving you an "upgraded package"...Who ******** has £50 a month spare to spend on internet. Why increase my speed, no websites throughput that fast anyways. You are just monopolising us again. Forcing us to upgrade.
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David Weston 🏆🐯🏴
(@david_weston4) reported
@HullCity Will never be the same as the KCOM and the KC 😭
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