KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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And another thing...
(@enjoysilences) reported
@EmmaHardyMP Currently working from home in the KCom area. Paying more for that than the people I work with not in the KCom area. Maintaining monopoly provision is regressive as people on lower salaries pay a higher % of pay for connectivity. Support reforming business rates.
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Lee Brown
(@lablife46) reported
@kcom another poor night’s connectivity… probably not helped by the fact the connection box on the telegraph post is taped up because the casing is damaged. Again an expensive and shocking service. People in Hull deserve much better!
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CI🇪🇺👍
(@ceeing42) reported
@Humberbeat Need to have words with KCom, their webmail service appears to have been comprehensively hacked & passwords stolen.
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Alexander Reza Wood
(@AwReza) reported
@marktheram7 Same in Hull. Goes way back as the area has it's own independent phone network. KCOM. That's why we cannot change supplier, bit of a monopoly which is rubbish for price . The phone box is cream to highlight this
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Ally
(@Ally_Moments) reported
@KCOMcare I downloaded the Kcom app today and it won't go past the login screen. A company whose sole purpose is communication and you can't make your app work?
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Dave Lee
(@davelee1968) reported
@JoeWestHull I care about KCom fixing it. The issue is with them.
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Becky 🐝
(@Beccaa_Booo) reported
Kcom is so **** tonight, it says it’s going to take 22 hours to download the last 0.5gb of Farm Manager 2021 😭
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James
(@Hendothermic_) reported
@Caddicarus Meanwhile my internet is the most unreliable **** I've ever had to pay for. If anyone from KCOM is reading this, **** you, give me the 400mbps download I'm paying for, not ******* 80 if anything at all.
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Carl
(@Carlwilks2011) reported
@KCOMhome what is going on the Internet is down again. This is the second time in just two weeks, and I start work soon. Not good enough kcom😡
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Brian M A
(@brianma68) reported
@KCOM why are my down load speeds so low?
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Steven Revell
(@revelson57) reported
WHY as Kcom put there prices up , because the service we get does not match the service we get
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Mattbot
(@En2erTheMattrix) reported
Kcom wifi is actual ****. Not all snakes go hiss.
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paul robinson
(@paulrob68060100) reported
@Uzzell01 @TigerDor @DiddyCD Its not as bad as Fish/Dolan. Nothing could be as bad as that. No coffins being carried to the KCOM with RIP city on them yet
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Michael Reed
(@Mikerz_44) reported
FFS KCom. We wait years for them to install full-fibre and even when they are doing it in darkest Lincolnshire they can't do it on their own doorstep, and they have just told me they are reducing our broadband speed by 33% with no other choices. No way to run a service! #KCom
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Jack Hammer... 🏴
(@Ace247) reported
@KCOMhome Fantastic service, wouldn't change to another provider regardless of who it is ... #KCOM #KCOMhome
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