KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Gazarelda
(@Gazarelda) reported
@official_seany @andreajenkyns You think KCom should fix potholes?
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Steve Withill
(@SteveWithill) reported
KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK
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Andrew Ross
(@Andy_Ross1962) reported
@ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT
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Admiral Atomic
(@AdmiralAtomicTV) reported
@KCOMhome @Matty_MyStRo Yeah I received no notification, emailed you a week ago that's still sitting on no response. I had terrible connection 90% less than what I paid for and now for the last 19 hours the internet in my whole town has been offline with no communication. What's up with that kcom
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Andrew Ross
(@Andy_Ross1962) reported
@Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.
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🩷𝕵𝖊𝖓𝖓🩷
(@ThePlaanetThief) reported
Kcom are absolute dog shite idk how there's so many issues constantly
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Chris Shaw
(@s14awy) reported
@KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?
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Chris Jackson
(@ChrisJa53783666) reported
@KCOMhome As usual, KCOM down last night and again this morning! Do they hate HU7 or what?
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Jim Bacon
(@Jim_Baconnaise) reported
Piggy backing in the People’s Republic of Hull is dogshit. Dogshit you’ve stepped in, tried to prise out wi a peg under the sink tap and it’s splashed in your face. WTF is going on, are you throttling non-KCOM connections. We’re obliged to use your network, it’s a joke. @KCOMcare
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Andrew Ross
(@Andy_Ross1962) reported
@Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.
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Jake James #FBPE #RejoinEU #FBPA
(@MFIJake) reported
@ReformDylan @andreajenkyns Yet more ignorance from Reform activists. Hull has never had traditional red phone boxes. It's always had its own independent telephone company, now KCom. And its phone boxes are cream. BT has never operated in Hull.
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Chris Jackson
(@ChrisJa53783666) reported
@KCOMcare For the second day running Kcom has been down a lot in HU7. Why?
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Traceymac1964
(@tramac1964) reported
@kappacino @sen_j59 It is. Although we're starting to see other companies start to creep in. Only trouble is the competition is digging up half of Hull in order to install their own infrastructure as KCOM wont share theirs.
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Nick
(@ChelseaNick25) reported
@KCOMcare @KCOMhome @KCLightstream I live down kildale close off howdale rd.We had a letter stating we are getting full fibre to the property.Workmen have been and dug in front off only 10 houses and gone. WTF .any info of the plan would be great please.
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Andrew Ross
(@Andy_Ross1962) reported
@Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.
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