KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kingston upon Hull, England 4
Manchester, England 4
Normanton, England 3
Batley, England 3
Leeds, England 3
London, England 3
Prescot, England 1
Southall, England 1
Halifax, England 1
Newcastle upon Tyne, England 1
City of London, England 1
Bolton, England 1
Reading, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • kimcandyssi_twt Candy⁷🍊| Butter🧈 (@kimcandyssi_twt) reported

    I can't help myself from being envious to my co-armys who are able to buy/have their official merch🥺..anw continue supporting bts and the company(thru purchasing official merch) so they'll expand until the entire kcom won't have the guts/face to criticize them

  • Elwick70 Bryan Elwick (@Elwick70) reported

    @GreatBr48769413 They were never part of the GPO, hence their own cream boxes rather than red. There were a few towns up and down the country who opted to run their own systems. All but Hull ended up joining the national network. Even today, there are no BT lines in Hull. It’s all KCOM

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    I know its in the series so now I…. Whilst I'm being mad at kcom can I help fml.

  • 1985Tricky Ricky Wamsley (@1985Tricky) reported

    @KCOMhome Working from home just isn't an option when you move properties and can't get an installation date for a simple connection. 3 weeks, still waiting and poor communication/excuses from KCOM. My presence at the inlaws to have Internet connection for work is wearing thin. Very Poor!

  • izzxoxoxo izzy 🍒 (@izzxoxoxo) reported

    dear Kcom. i'm sick of paying £50 a month for **** internet . Thanks

  • aeroplanejacko AEROPLANE JA(C)KO⚫️🟠 (@aeroplanejacko) reported

    @PhilRudderforth @TomButl55445942 I rant at the telly far too regularly Deaths , hospitalisation is evidently down Oh And we must be allowed to get back in the Kcom Open up I say

  • Legstar85 David Leaming (@Legstar85) reported

    @NRL Marc Sneyd, from the half way line at the KCom against Wakefield in some of the worst weather you are likely to see. #HullFC

  • wakka80 leewalker©️🐯🖤🧡 💙 (@wakka80) reported from City of Kingston upon Hull, England

    @tottyhull I already have done Phil she's been a great help they cannot find it at the kcom

  • Claire49206 The Jackos (@Claire49206) reported

    @KCOMhome was thinking of joining kcom but like others who are experiencing them laying the fibre cable it’s a BIG F**K O*F, leaving traffic lights not working, blocking the roads with no diversions and expect you to wait 10 mins while they dig up the land and making you late!!!!

  • david_weston4 David Weston 🏆🐯🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@david_weston4) reported

    @HullCity Will never be the same as the KCOM and the KC 😭

  • Ricker666 Richard 🇬🇧 (@Ricker666) reported

    @Mobile_Dom @KCOMhome @LightningFibre Same. BT rolled out full fibre to somewhere down the road and just stopped. 900 down from KCOM will be a dream. Downloading Xbox games and playing them the same day!

  • JamesSWParker James Parker (@JamesSWParker) reported

    Apparently several people have complained about this and it was also on @RadioHumberside. A ******* crutches had to turn back today after walking all the way down. It’s unacceptable this point of access is cut off at the very end without warning. KCOM stadium should open it up!

  • WolfOfBadenoch_ Craig Campbell (@WolfOfBadenoch_) reported

    @mattsko @Disc_light BT didn’t take over the phone network in Hull, so it stayed independent, no idea why. Was run by what’s now KCOM

  • JakeLewiston Jake 🐝 (@JakeLewiston) reported

    No ticket, no problem. I'll be there in August whether it's the KCOM or Anfield.

  • nick__head Nick Head (@nick__head) reported

    Looks like KCom are increasing prices and giving you an "upgraded package"...Who ******** has £50 a month spare to spend on internet. Why increase my speed, no websites throughput that fast anyways. You are just monopolising us again. Forcing us to upgrade.

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