KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Batley, England 7
Kingston upon Hull, England 5
Manchester, England 4
Normanton, England 3
London, England 3
Halifax, England 2
Newcastle upon Tyne, England 1
City of London, England 1
Bolton, England 1
Reading, England 1
Hackney, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Kurtis_T7 Kurtis (@Kurtis_T7) reported

    @NicoGrindley @BlizzardCSEU_EN Did you get sorted, think I’m having the same issue, Kcom no connection to blizzard what soo ever

  • Skipins Lee Partington (@Skipins) reported

    @NicoGrindley @CaptainEef @BlizzardCSEU_EN Same issue, KCOM in Hull. Spoke to them last night and they stated it was blizzard server side issue. Weirdly two neighbours next door to me with KCOM have no connection issues to Battlenet at all so I've got no clue...😑

  • spygod20 David (@spygod20) reported

    @outagedetect Hu55ng kcom Internet not working

  • russeaside1053 russell (@russeaside1053) reported

    @FreeviewTV All the down was dug up to fit KCOM and the town has had problems tv ever since? I play for local bowls team and ask team members if trouble tv and yes they all have all over withernsea. People have bought tv's then find signal breaks up wether it's Freeview, freesat or any

  • staffy63 staffy63 (@staffy63) reported

    @curtiswoodhous8 KCOM is it…. They’re absolutely garbage and I’m even having to buy extra data because it’s that **** along with their customers service

  • JoePalmerUK Joe Palmer (@JoePalmerUK) reported

    @BentosTheEnigma I was a regular from 99 to 07, loved BP & the move to the KCOM and the years under Taylor which brought 000’s of fans. Sadly all these jonny-come-latelies had never experienced the pain of being ****. I could never get over the fact that fans would boo them off at HT in the prem!

  • russeaside1053 russell (@russeaside1053) reported

    @FreeviewTV It does ? So why does 4G interfere? We've had problems in withernsea ever since KCOM fitted new broadband in the town 2 months ago..will that effect it?

  • MikeeP1981 Michael (@MikeeP1981) reported

    updated KCOM package on 30th July, no letter , nothing on account, ring sales team as advised but nothing on system apart from order going through yesterday... apparently changed system and way things done in last few weeks so everything slow... bit like their internet then

  • D_Atkin David Atkin (@D_Atkin) reported

    If you're in Hull and having issues accessing certain websites, it's a KCOM DNS issue. KCOM currently have engineers working on the problem. #hull #internet #kcom

  • HelenMDirector Helen Garnett MD 🎶❤️ (@HelenMDirector) reported

    I can’t seem to get a response from KCom just a generic response of a page showing the areas they have covered. Can you help people like us get some movement on fast fibre broadband please Burnsy. We don’t want to be left behind: thank you in advance.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Britain, full of. I've never felt this way about an hour to get to y not because of kcom outage.

  • lufctw ty🇧🇷 (@lufctw) reported

    I'm in a bad place, not mentally, I've just gone past the KCOM on the train.

  • headscarfpride Ian Cuthbert (@headscarfpride) reported from Cottingham, England

    @Ambraneri Mine was the same. Apparently Kcom are having problems with their internet this morning. I’ve turned off my wi fi and now using the 02 data. It’s working fine now.

  • Charlie61430377 Charlie Holden (@Charlie61430377) reported

    @RoperCallum Could of been worse could of sat for 80 mins in kcom watching one of the worst, boring and **** performances I’ve ever seen.

  • Donks2000 Jim Donkin (@Donks2000) reported

    @BBCNews If it was roaming around HullI it was most properly struggling to get a signal #KCOM

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