KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Halifax, England | 7 |
| Kingston upon Hull, England | 3 |
| Manchester, England | 2 |
| Normanton, England | 2 |
| London, England | 1 |
| Birmingham, England | 1 |
| Batley, England | 3 |
| Stanmore, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Kermit Sama (@RileyAsari) reported@Pivotless Awh that sucks, I Say as a Joke but it wouldn't surprise me if a company setup in your area before Kcom even get to you
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Paul B (@paulbowler60) reported@RobBfromDerby @KEdge23 Ha. Even if number 1 was a thing, having moved from Derbyshire for work, I still wouldn’t get a decent Wi-Fi signal from the wonderful KCom of Hull 😬
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Tosh&Piffle (@t__and__p) reported@thomasforth Hull's network was owned by the council. Due to an accident of history, it retained its local monopoly long after BT had to let others onto its network. As Oftel (sic) homed in, KCOM invested heavily in broadband technologies, to fend off BT and compete outside its area.
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Baz Cooper (@bazdjcooper) reportedBit of a delay on the old signal front. @bbcburns, can you get KCOM to come and fix me tinterweb.
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lanesrA (@lanesrA1sauce) reported@Farris_Ull @KCOMhome Yea all the card Machines are down mate, everyone looses out except the monopoly wich is kcom as usual.
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Bean. 🍇 (@HLJOHNO) reportedDAMN IT KCOM
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Rach "Favus" Smith" 🏳️⚧️🦒 (@mrfavus) reported@KCOMhome I contacted my work IT dept and they confirmed it was a routing problem with Kcom
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Neil Peacock (@neilmpeacock) reported@KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to there website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔
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Mike Covell (@MikeCovell) reportedAnyone else having intermittent signal with their kcom?
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hc (@indianasc0nes) reported@steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom
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jodie 🧸🤍 (@auroraluvbot) reportedkcom wifi sucks ***
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Becky 🐝 (@Beccaa_Booo) reportedSo KCom is down for us at work, so we can’t access the server, phones are down both internal or external, and we’re driving each other batty. Told it will be perhaps an hour 🙃
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Jeanniebabe 💙 (@g01dy) reported@KCOMhome @KCOMcare Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.
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John Thomas (@BorisJohnThomas) reported@ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated
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Jon Kirby (@JonKirby1974) reported@Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place