KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Batley, England 4
Manchester, England 4
Kingston upon Hull, England 4
Leeds, England 3
London, England 3
Halifax, England 2
Normanton, England 2
Newcastle upon Tyne, England 1
City of London, England 1
Bolton, England 1
Reading, England 1
Hackney, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • enjoysilences And another thing... (@enjoysilences) reported

    @EmmaHardyMP Currently working from home in the KCom area. Paying more for that than the people I work with not in the KCom area. Maintaining monopoly provision is regressive as people on lower salaries pay a higher % of pay for connectivity. Support reforming business rates.

  • lablife46 Lee Brown (@lablife46) reported

    @kcom another poor night’s connectivity… probably not helped by the fact the connection box on the telegraph post is taped up because the casing is damaged. Again an expensive and shocking service. People in Hull deserve much better!

  • ceeing42 CI🇪🇺👍 (@ceeing42) reported

    @Humberbeat Need to have words with KCom, their webmail service appears to have been comprehensively hacked & passwords stolen.

  • AwReza Alexander Reza Wood (@AwReza) reported

    @marktheram7 Same in Hull. Goes way back as the area has it's own independent phone network. KCOM. That's why we cannot change supplier, bit of a monopoly which is rubbish for price . The phone box is cream to highlight this

  • Ally_Moments Ally (@Ally_Moments) reported

    @KCOMcare I downloaded the Kcom app today and it won't go past the login screen. A company whose sole purpose is communication and you can't make your app work?

  • davelee1968 Dave Lee (@davelee1968) reported

    @JoeWestHull I care about KCom fixing it. The issue is with them.

  • Beccaa_Booo Becky 🐝 (@Beccaa_Booo) reported

    Kcom is so **** tonight, it says it’s going to take 22 hours to download the last 0.5gb of Farm Manager 2021 😭

  • Hendothermic_ James (@Hendothermic_) reported

    @Caddicarus Meanwhile my internet is the most unreliable **** I've ever had to pay for. If anyone from KCOM is reading this, **** you, give me the 400mbps download I'm paying for, not ******* 80 if anything at all.

  • Carlwilks2011 Carl (@Carlwilks2011) reported

    @KCOMhome what is going on the Internet is down again. This is the second time in just two weeks, and I start work soon. Not good enough kcom😡

  • brianma68 Brian M A (@brianma68) reported

    @KCOM why are my down load speeds so low?

  • revelson57 Steven Revell (@revelson57) reported

    WHY as Kcom put there prices up , because the service we get does not match the service we get

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. Not all snakes go hiss.

  • paulrob68060100 paul robinson (@paulrob68060100) reported

    @Uzzell01 @TigerDor @DiddyCD Its not as bad as Fish/Dolan. Nothing could be as bad as that. No coffins being carried to the KCOM with RIP city on them yet

  • Mikerz_44 Michael Reed (@Mikerz_44) reported

    FFS KCom. We wait years for them to install full-fibre and even when they are doing it in darkest Lincolnshire they can't do it on their own doorstep, and they have just told me they are reducing our broadband speed by 33% with no other choices. No way to run a service! #KCom

  • Ace247 Jack Hammer... 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Ace247) reported

    @KCOMhome Fantastic service, wouldn't change to another provider regardless of who it is ... #KCOM #KCOMhome

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