KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:


kcom-uk Hero Image

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kingston upon Hull, England 39
Manchester, England 29
London, England 24
Liverpool, England 7
Sheffield, England 4
Tower Hamlets, England 4
Dewsbury, England 3
Rossendale District, England 2
Leicester, England 2
Nottingham, England 2
Hackney, England 2
Newham, England 2
Watford, England 2
Birmingham, England 2
Dagenham, England 2
City of Westminster, England 1
Croydon, England 1
Finchley, England 1
Oldham, England 1
Wolverhampton, England 1
Rotherham, England 1
Bradford, England 1
Romford, England 1
Leeds, England 1
Islington, England 1
Chigwell, England 1
Barking, England 1
Basildon, England 1
Walthamstow, England 1
Huddersfield, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • McBazface Baz (@McBazface) reported

    @rodjgrimmer @TruthTalkingMav @KCOMcare £42 a month.. here.. i have to say i read a lot from people being negative to kcom but in the 2 decades i've been with them i had about a dozen connection issues and i'm online pretty much 24/7..

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Sat at no mans sky on just my home because of kcom outage.

  • Feniandinho Noel👁 (@Feniandinho) reported

    KCOM WiFi has gone down.

  • F0rzaMouse Mouse (@F0rzaMouse) reported

    @kcom ya internet is garbage

  • eleywrites Scott Eley (@eleywrites) reported

    HT at the KCOM. Hull leading through Hakeeb Adelakun after 18 mins. It’s getting a bit heated and ref Coy has already stopped proceedings to speak with both managers. Charlton are far from out of this and causing Hull problems with ***** into the box. #hafc 1 #cafc 0 @prostint

  • suttonparkp Sutton Park Primary (@suttonparkp) reported

    HELP! Do you have an old laptop at home that you no longer use? If so, we can have them stripped back and made useable for children to access remote learning during lockdown. Please let us know if you, a family member or even a business would like to donate. #remotelearning #kcom

  • toriiikane Torrrrri 🦈 (@toriiikane) reported

    I manage high level complaints for a telecommunications company as their customer service is dogshit but hell its nothing compared to @KCOMhome’s nonexistent customer service all together. If bigger companies who have over 4 mill customers can respond then tiny kcom can too!

  • leohcafc Leo Weiniger🎗FreeKLP (@leohcafc) reported

    @JM_1889 Never at KCOM

  • Lynxii Lynxi (@Lynxii) reported

    @KCOMhome KCOM down? Anyone else having issues?

  • chewystuey stuart (@chewystuey) reported

    @charlesmeade3 I will do as I have better knowledge of the Kcom network than you.

  • a75215278 Jack (@a75215278) reported

    Anybody else’s Kcom internet down? #Hull #Kcom @KCOMhom

  • HullCityLive Rick 🎗 (@HullCityLive) reported

    Fav game was the defeat to Chelsea in the FA Cup because it was nice to see the KCOM full and it was a last hurrah for Bowen and Grosicki. Worst was obviously Wigan. The night the years of disinterest and decline all came home to roost. #hcafc were a laughing stock. #hcafc2020

  • orangarnold Hannah (@orangarnold) reported

    @dianapwallis There's the other issue of those who don't drive? It seems unfair that they are really restricting things like this. I did hear rumours of the KCOM in West Park being used

  • HUChrisLL Chris Douglas (@HUChrisLL) reported

    Kcom are being bad neighbours again. That stupid bloody alarm (the Allam alarm?) has been going off for more than twenty minutes. Stop punishing the people of HU3 and HU5!

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported


Map Check Current Status