KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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sue york (wright) (@lilminx1966) reported@KCOMhome Hope we are getting a refund for the outage I pay nearly 70 pound a month and had no internet for 8 hours so far not good enough @kcom
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Mike Covell (@MikeCovell) reportedAnyone else having intermittent signal with their kcom?
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Steve Parker (@steviee_p) reported@indianasc0nes @PollardRach I'm in Hull on Kcom, never had any bother with it whatsoever. If your WiFi is causing you problems then it's likely that your router is at fault. Kcom offer a free service to help with that also
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Mike Covell (@MikeCovell) reportedKcom signal has dropped 4 times s8nce 9n the phone with tech support. Are new router is due any day.
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Viking Photography York (@vikingphotoyork) reported@Holmes_Rich @KCOMhome There are issues with KCOM at the moment
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Merlot&Shiraz (@Merlot1109) reported@KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.
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IAN_EBO_LAD (@ebolad1) reported@KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet
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mimi ☁️ (@dokjaqz) reportedand we do have a qualified heaker among kcom so i do not see the need for ysa to be a healer too, im not against ysa being a support bcs her support is still Essential to kcom, every member is essential and has their own strengths but if they reduce her to this role.. euagh
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Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported@andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.
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Ze Rebelle (@zerebelle) reportedKCom is down. Read a book. 📖
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VixieP #nhsblueheart💙🇺🇦 (@vixielou1972) reported@bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄
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Ryan Beeley (@RazzaB3) reported@KCOMhome is kcom down can't get online and same for some friends around east hull
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KCOM (@KCOMhome) reportedA KCOM spokesperson, said: “We are aware of a network issue that is affecting customers in parts of Hull and Beverley. Our engineers are working work hard to fix the issue and we will give further updates when we have more information.
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Andrew Ross (@Andy_Ross1962) reported@ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT
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Bellroc𐤊 l 57.kas (@Bellrock157) reportedLaunch has been postponed until further notice. We'll keep everyone informed and updated when the KCOM dev team remediate this issue. Do not buy KBROS until further notice. Thank you all for your patience and understanding.
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