KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
Check Current Status
E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
-
Silver Humber
(@SilverHumber) reported
@KCOMhome My Lightstream internet is still down despite multiple reboots. What's up KCom?
-
John Copley
(@johncopleyhull) reported
@KCOMhome @hulllive fancy the story KCOM leave family without the internet for almost a month over Christmas? Lack of engineers and customer service!
-
(Marty) New Era 23 #uptheleopards
(@theLeosRL) reported
@RalphDaveralph @KCOMhome We have the same problem kcom sh☆te
-
Becky 🐝
(@Beccaa_Booo) reported
So KCom is down for us at work, so we can’t access the server, phones are down both internal or external, and we’re driving each other batty. Told it will be perhaps an hour 🙃
-
Viking Photography York
(@vikingphotoyork) reported
@Holmes_Rich @KCOMhome There are issues with KCOM at the moment
-
Steve w
(@Stevew17171717) reported
@liamelve @wehavehaditnow Liam go to kcom these poles are 1950 technology with no support they will be down soon when connexin fail
-
Andy Clark
(@andyclark1973) reported
from
Kirk Ella, England
@kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website
-
reux choi 🍇
(@reuxshin) reported
SO THERE'S THIS MF IN CEB KCOM, SHE'S VERY ANNOYING; SELF PRAISING, CRAB MENTALITY, N SHT. DAMN I WANNA THROW HANDS WTF
-
Kermit Sama
(@RileyAsari) reported
@Pivotless Awh that sucks, I Say as a Joke but it wouldn't surprise me if a company setup in your area before Kcom even get to you
-
.
(@VindaIoo) reported
@JMEden_97 not as bad as kcom
-
Jez riley french
(@jezrileyfrench) reported
@KCOMhome still problematic today (25th) & I'm also still waiting for a full reply to a different issue which I raised directly with Kcom almost 2 weeks ago.
-
Natasha Smithson
(@Nasmith40) reported
@KCOMhome All I’m ever told is we will email the planning department and get back to you… does this secret planning department even exist ? Even your staff apparently can’t speak to them can only email them ! Appallingly service KCOM .
-
Timothy Saxby
(@TimxSaxby) reported
Is anyone else KCOM internet down tonight?
-
Lucy 🖤
(@lucyk512) reported
Love it when everything in the house runs through the wifi and then KCom goes down. At this rate we might as well have signed up to get the money for using less electricity because the only thing working is the sodding lamps.
-
Barley
(@Peterbarley91) reported
Also had to buy a Wi-Fi extender and it’s still rubbish! Ms3 have now finished laying there lines down here so it the router isn’t resolved I will be leaving Kcom
Check Current Status