KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Halifax, England 9
Kingston upon Hull, England 7
London, England 5
Normanton, England 5
Batley, England 5
Newcastle upon Tyne, England 4
Manchester, England 3
Leeds, England 3
Ealing, England 2
Enfield Town, England 1
Southwark, England 1
Blackburn, England 1
Birmingham, England 1
Ilford, England 1
Rushden, England 1
Fulham, England 1
Bexleyheath, England 1
Prescot, England 1
Southall, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • BattleScarredUK Jon (@BattleScarredUK) reported

    @Niki44 @Skyhelp KCOM are as bad.

  • hcafckarl Karl (@hcafckarl) reported

    O2 are ******* **** it takes absolutely ages for anything to load on 4G. What a joke. It’s bad enough being on KCOM internet as well 😡

  • Goolie6 Goolie (@Goolie6) reported

    Well it's brown bin day tommorow be interesting to see if cart can get down street it couldn't last week for green bin. Kcom creating caos. #Goole

  • HullBadgeMan HullBadgeMan (@HullBadgeMan) reported

    We are about to spend email to SMC at kcom too , asking for our old positions back or better ones. We don’t harm the clubs takings and we have been part of match day life for well over 20 plus years. Support Hull fans , support local fans group and say yes to saving us

  • rastevo25 Robbo (@rastevo25) reported

    **** this super league football league what a load of bogle give me a home game at the kcom any day stood in the piss rain having a pint at half time and a key in the bogs tigers tigers burning BRIGHT #F

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    @Ofcom @KCOMcare Also what about my complaint about KCOM that I sent to you in January that you ignored? You haven’t taken action in years so I won’t hold my breath for you to suddenly take action now....

  • hull_libraries Hull Libraries (@hull_libraries) reported

    @ysomendez Hello, yes this is a problem we have had intermittently since this morning. It is a KCom issue and they are working on it. Our apologies.

  • 2elee2e Lee2e (@2elee2e) reported

    @IPsychooI yeh im gonna ring 1st thing in morning, i think its my router the 5g light is on but the 5g network doesnt show on any of my devices, the 2.4 one is what ive been using, im paying 45 bar a month for it aswell, yeah if you look up kcom internet mate you will see how shite it is

  • bengillam Ben Gillam 😷💉 ❤️ NHS👨‍⚕️👩‍⚕️ (@bengillam) reported

    @WeAreOpenreach @OpenreachHelp what can you tell me about MSO IMT26051/21 - Got a client with two fttc lines down - Cant seem o find any way to track it. Client is on KCOM who are reporting this outage number

  • jaim3099 james hillier 💙 (@jaim3099) reported

    ******* this tosspot is going hell for leather to make sure he is the worst referee to have a game at the KCOM. What a disgrace #hcafc

  • 2elee2e Lee2e (@2elee2e) reported

    @IPsychooI mate its my internet 2, since christmas ive lost my 5g and running off the 2.4 connection, im with Kcom and its known to be a bag of shite, im gonna ring them this week tho to get my 5g back, its not showing on any of my devices, yeh it was a bad weekend bro

  • mattyantz Matthew Anthony (@mattyantz) reported

    @fishface58 @KCOMhome Are you using the kcom supplied equipment? If so that’ll be the problem

  • timcaulfield Tim Caulfield (@timcaulfield) reported

    @JeffStelling Lol I recall Hull City asking fans 2 turn up with their own paint & brushes 2 help do up Boothferry Park. Moved 2 Kcom & club / players became more aloof. Maybe its the clubs with financial parity with fans that care. Which company made that less likely? Starts with S ends in Y

  • Danger_Bri Brian Johnson (@Danger_Bri) reported

    @RobOz73 @SkintDad @KCOMhome There was a government White Paper published showing that KCOM have always offered use of their network at the same or similar rate to competitors as BT. The difference is population non of the other companies wanted to come in at that rate. 1/2

  • TigerTubePlayer TigerTube 🎗 (@TigerTubePlayer) reported

    @ShackHull My bad, I should’ve specified KC/KCOM matches...

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