KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

Less
More

kcom-uk Hero Image

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kingston upon Hull, England 4
Manchester, England 4
Batley, England 4
Normanton, England 3
Leeds, England 3
London, England 3
Halifax, England 2
Southall, England 1
Newcastle upon Tyne, England 1
City of London, England 1
Bolton, England 1
Reading, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • newonivek Kevin Owen (@newonivek) reported

    @G79Rumi @Plusnet Don’t bank on a resolution even if they do finally respond. Cant wait for KCOM to roll out in my area. Plusnet has gone downhill of late despite what they advertise!

  • toria_1982 Victoria L Wilson (@toria_1982) reported

    @KCOMhome is kcom down? Suddenly got no service 10mins ago

  • bimbono7 Steve George (@bimbono7) reported

    Griffins pat on Partingtons head changed the game. RL bores me sensless sometimes. Wigan are a good side but the game stinks..Hull FC v Catalans at the KCOM was never gunna happen cause they dont want it to.

  • Sam54542076 Littlerayofsunshine (@Sam54542076) reported

    @MartinSLewis When local businesses are going bust, why are you intent on harming them. I live in Hull and I'm perfectly happy with kcom. We have one of the fastest Internet speeds in the country. Customer service is excellent.

  • Matty2503_YT Matty ⚫🔶⚫⚪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matty2503_YT) reported from Keyingham, England

    So the @TheRFL have taken the Derby to Saints a place thats in Tier 3 Lock down instead of playing it at Craven Park or the KCOM never Ceases to amaze me does the RFL!!

  • benguzdek Ben Guzdek (@benguzdek) reported from City of Kingston upon Hull, England

    Without a doubt the most dramatic end to a Grand Final I’ve ever seen. Hardaker misses the conversion to win the game for Wigan, Fages misses his drop-goal to win the game for Saints. But from the rebound, Jack Welsby touches down! The scenes in the KCOM stadium are insane!

  • boothc123 skankhunt42 (@boothc123) reported

    Death, taxes and KCOM being absolutely ******* terrible

  • anngodden Ann Godden (@anngodden) reported

    @SolHughesWriter Well, never criticise the 3 Hull MPs for the same thing, because we have a monopoly provider in KCOM.

  • IshvaraDeva SATYA DEVA ISHVARA (@IshvaraDeva) reported

    AND THE WORD "MOCK"Z REVERSED KCOM- COMES FROM "KHAN"...SO YOU LOSE THAT LIE TOO, YOU STUPID PIECES OF LYING WORTHLESS BACKWARDS SH*T!!

  • laze83 Laze (@laze83) reported from City of Kingston upon Hull, England

    @gazobrien22 @DaveOverton1981 @ThirteenRugby Where you playing next year Gaz? Popping down to the kcom for a season or 2?

  • debrabedford1 debra bedford (@debrabedford1) reported

    @MartinSLewis Hull kcom £53 month really good customer service

  • d1721867183 damo⚫️⚪️ (@d1721867183) reported from Gildersome, England

    Not a chance it will happen, but imagine west park if hull got to the GF at kcom , would be the biggest **** you to all covid restrictions you’re likely to see

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    £5 in my home because of kcom outage. I did was put it on my way to college.

  • bennyboy599 Ben 🎗 (@bennyboy599) reported

    @AndyMedcalf @F1Gollum Not for a long time, and to be honest I can’t even remember the outcome now. Surely though as we’re using KCOM equipment throughout, and speeds are dreadful even sat next to the router, they should at least be able to suggest a solution

  • HilaryAndre1 Hilary Andre 3.5% (@HilaryAndre1) reported

    @guardian We sort of got taken over by Virgin as originally Blueyonder, then Telewest. Therefore we never had an actual contract - when we moved to E Yorks we left Virgin with no penalty. We now have to be with KCOM. Sole supplier round here. Seem good so far!

Map Check Current Status