KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

Less
More

kcom-uk Hero Image

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Batley, England 6
Normanton, England 6
Halifax, England 5
Kingston upon Hull, England 4
London, England 4
Croydon, England 3
Glasgow, Scotland 1
Manchester, England 1
Bobbington, England 1
Hounslow, England 1
Harringay, England 1
Leeds, England 1
Beverley, England 1
Widnes, England 1
Barnet, England 1
Barking, England 1
Carlisle, England 1
Southwark, England 1
Prescot, England 1
Orpington, England 1
Windsor, England 1
City of Kingston upon Hull, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • KCOMcare KCOM Care (@KCOMcare) reported

    @ChrisGilleard We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

  • JamesStart10 JimToFriends (@JamesStart10) reported

    Internet still down in Hull FFS KCOM 👿

  • KCOMhome KCOM (@KCOMhome) reported

    Update: Our engineers are continuing to work hard to resolve the problem that is affecting internet users on the KCOM network.    We're sorry for the inconvenience that the issue is causing. We will provide a further update as soon as we have more information.

  • KCOMcare KCOM Care (@KCOMcare) reported

    @VinnieBrockweIl We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

  • libluke85 Luke #FBPPR (@libluke85) reported

    @misscherrydolce @KCOMhome @virginmedia I wouldn’t wish VirginMedia on my worse enemy! Definitely steer clear unless you want service worse than KCOM…and that’s saying a lot!

  • KCOMhome KCOM (@KCOMhome) reported

    @rseHoyle We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

  • CityView1904 Jarvo (@CityView1904) reported

    @KCOMhome Tether your phones Peasants KCOM Customer care team

  • DanielDanny4755 Joseph daniel foster (@DanielDanny4755) reported

    @ElsaH91 @KCOMhome That area includes ours #AnlabyRd No joy trying to phone #KCOM on their help-line ( I give up after the 4th attempt) they hung up on me twice It’s back on now

  • n3innovate N3i (@n3innovate) reported

    Update: Engineers are continuing to work hard to resolve the problem that is affecting internet users on the KCOM network.    We're sorry for the inconvenience that the issue is causing. We will provide a further update as soon as we have more information.

  • enjoysilences And another thing... (@enjoysilences) reported

    @EmmaHardyMP Currently working from home in the KCom area. Paying more for that than the people I work with not in the KCom area. Maintaining monopoly provision is regressive as people on lower salaries pay a higher % of pay for connectivity. Support reforming business rates.

  • KiraLCurtis Kira (@KiraLCurtis) reported

    Lived here for over 4 years and had nothing but problems with KCOM 🙄 Always a shock to go home to use Sky broadband, and it just works

  • KCOMhome KCOM (@KCOMhome) reported

    @AlanClark_ We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

  • trevtricky Trevor Jones (@trevtricky) reported

    KCom down again. Such expensive rubbish!!

  • danjsansam Daniel (@danjsansam) reported

    @GrahamTigers @IanSherer @KCOMhome Can’t really fault KCOM can count on one hand it’s gone down in 4 years for me.

  • HFCPlayersAssoc Hull FC Players Association (@HFCPlayersAssoc) reported

    *IMPORTANT PLEASE RETWEET* Ahead of tonight’s dinner, please be aware due to KCOM currently being down, Lazaats may require cash only at the bar. However, card payments will be available once KCOM comes back online.

Map Check Current Status