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KCOM

KCOM Outage Map

The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Halifax, England 10
Batley, England 4
Hessle, England 1
Enfield Town, England 1
Southwark, England 1
Blackburn, England 1
Ealing, England 2
Birmingham, England 1
Kingston upon Hull, England 6
Newcastle upon Tyne, England 3
Ilford, England 1
Normanton, England 4
Rushden, England 1
Fulham, England 1
Bexleyheath, England 1
Prescot, England 1
Manchester, England 1
Southall, England 1
Leeds, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • adamjennison
    Adam Jennison (@adamjennison) reported

    Anytime else having serious @KCLightstream issues in Hessle? I've very little bandwidth & my VPN is failing.

  • cocker1602
    cocker (@cocker1602) reported

    Kcom digging holes again here, filling em in n sweeping rubbish down drains

  • funky_nelli
    funky nelli (@funky_nelli) reported

    To anyone contemplating using @Connexin for your home broadband, don't! Their customer service levels are appalling. Left without internet since Saturday, no tech support by phone, web chat replies take hours. Wish I'd stayed with kcom. Moral is cheaper isn't always better

  • knockerdibb
    Mark Peacock 🎗🇬🇧 (@knockerdibb) reported

    @mattdeanbbc @looknorthBBC Lincoln were poor in the penalties at the Kcom, but, we were worse. Sunderland are hard to beat. Should they start to convert their draws into wins, they’ll finish in a top 2 place at the end of the season.

  • Ed_UKation
    Ed (@Ed_UKation) reported

    @punishedCJW @JoshEland So which is worst... BT (rest of UK) or KCOM (Hull and area) I'm on Virgin anyway because they had a cheap offer.

  • bazdjcooper
    Baz Cooper (@bazdjcooper) reported

    Scoring at home the problem, however. #hcafc have netted 49 in L1 - 15 at the KCOM and 34 on the road.

  • JoshLongden1997
    Josh Longden (@JoshLongden1997) reported

    @DavidMeyler I’m taking part in a charity MMA fight in aid of Cancer Research UK which will be held at the KCOM! What are the chances of getting a donation to help towards a good cause??

  • spurge_1974
    Paul Spurgeon (@spurge_1974) reported

    @bazdjcooper I'm not judging him as a person, I'm sure he's a great family guy...I'm judging him as a football manager and quite frankly he's the worst tactician imo. Pre kcom the previous managers simply just didn't have the resources or expectations back then as we were low league fodder.

  • nai_shunn
    Nai⁷🌙 (@nai_shunn) reported

    uh wtf is happening here on kcom?! WHSUSBS

  • leedolman9
    LeeDolman 🇬🇧 (@leedolman9) reported

    @lukeOT92 @VAVEL @VAVEL_EFL Camera angles (especially at the KCom) are shocking. The commentary would be better if he knew when to shut up and he could pronounce his Th’s. Value for money poor too compared with Sky Sports, where for £9.99 you can have unlimited access to all sports for 24 hours.

  • Jahmez_HKR
    James Purling (@Jahmez_HKR) reported from City of Kingston upon Hull, England

    @Shed4Ever @grumpy_g1t @MartinSLewis Be thankful you have choices...living in Hull we only have KCOM. £46/month we pay for broadband & a landline we have to have but never use

  • hullrickshaws
    Neil (@hullrickshaws) reported

    @andycomfort : Saw The Who at the KCOM. They never played this. Disappointed.

  • lukeOT92
    Luke (P)JF 🎗 (@lukeOT92) reported

    @JonKirby1974 I know, I couldn’t believe what I was hearing! Worst side I’ve seen at the KCOM

  • millsydj
    pete mills (@millsydj) reported

    @Pjohnnners A slow scorched earth policy in its final stretch ..... spiteful retribution when F.A. twice kicked the name change into the long grass. Add that the fall out was originally with the council over the ownership of the KCOM, and not the fans or F.A. , it actually beggars belief.

  • felinefromspace
    Spacecat (@felinefromspace) reported

    Has #Kcom gone down for anyone else? @KCOMcare

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