KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Richie Hart
(@therichardhart) reported
Loving the double-edged sword of having shite phone signal in Beverley and KCOM being down. 👌
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Ashley sunley
(@Ashleysunley1) reported
@AndrewDandilly @KCOMhome No one is using there service coz ya can't connect to it atm so ppl using twitter with thier phone Internet ain't guna affect kcom
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Ian_Aka_PaYne
(@payne13131) reported
@KCOMhome Wtf Kcom we cannot even call atm…
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Jack Silva
(@AfroAestheticss) reported
KCOM has gone down great just what I needed probably no stream today depends on how quick they can fix it
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Jarvo
(@CityView1904) reported
@KCOMhome Tether your phones Peasants KCOM Customer care team
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Richie Bard Baker-Donaldson
(@RichieLyric) reported
@KCOMhome Moved to hull two months ago, already had the Kcom lightstream go down twice. Never had such a poor service in any other part of the country. Plus the cost of Kcom internet is higher than anywhere else! What a shabby company
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KCOM
(@KCOMhome) reported
@NHSHullCCG We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter account
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KCOM
(@KCOMhome) reported
@grayneale50 We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account
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Middle Child
(@MiddleChildHull) reported
Has Kcom internet gone down?
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Joseph daniel foster
(@DanielDanny4755) reported
@ElsaH91 @KCOMhome That area includes ours #AnlabyRd No joy trying to phone #KCOM on their help-line ( I give up after the 4th attempt) they hung up on me twice It’s back on now
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Kurt Hoyle
(@rseHoyle) reported
@KCOMhome Hi. Are you currently having issues with Lightstream? It’s not working in HU10. Can’t even load up the KCOM website to go on live chat to report it? 🤔
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Kira
(@KiraLCurtis) reported
Lived here for over 4 years and had nothing but problems with KCOM 🙄 Always a shock to go home to use Sky broadband, and it just works
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andy ward1973
(@andyward73) reported
@KCOMhome Working ok here now never usually have a problem with kcom
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N3i
(@n3innovate) reported
Update: Engineers are continuing to work hard to resolve the problem that is affecting internet users on the KCOM network. We're sorry for the inconvenience that the issue is causing. We will provide a further update as soon as we have more information.
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Trevor Jones
(@trevtricky) reported
KCom down again. Such expensive rubbish!!
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