KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Katie 💕
(@katieeralphh) reported
KCOM is STILL NOT WORKING in the HU5 area which is absolutely ridiculous. It’s been days and we’ve been told it could be weeks before it’s fixed. Are we still being expected to pay our full bill after not receiving the service @KCOMhome ?
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D
(@DanHKRHCAFC) reported
@davidwheldrake @hullkrofficial Yeah coz the kcom is a **** hull unless city are playing there
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mark hughes
(@sparkyhullfc) reported
anyone else's internet connection struggling to connect or real slow? ever since connections dug up our street, kcom has got slower!
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Luke Bedford
(@lukebed79) reported
@jesslouiseb23 I still remember your horrible lot ripping out our seats and throwing them about at the kcom in that fa Cup tie, if your crying about fan bases yours are a joke.
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mark
(@markcoops23) reported
@kcom @seanroyce1 over 30 mins on hold yesterday to try and change my BB package. No answer, even though I was 4th in the queue. Why aren’t you offering your existing customer the same packages open to new customers in these very challenging times? Show the country that you care!
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🌻mei | ceo of yoohankim
(@Jomeimei421) reported
@49percentpepper Simply put, I think the beauty of it is that YJH doesn’t have to stay with KCom; there are no cosmic bonds or fate that tie him down to any person or role anymore. He can do anything he wants, his desire to be with people he loves is his alone and proof of his personhood
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Rich & Sharon EV Adventures 🇬🇧&🇫🇷
(@HullTeslaModel3) reported
@Cosmic_Carol I spent an age trying to get KCOM filters to block unsuitable material... but ultimately failed. No matter what it'd block YouTube, Netflix, & even our home CCTV. Again tried Google Family Link, but gave up, because their Chromebooks needed my login every power up. Frustrating.
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Sid Craven 🏉
(@HullKRSid) reported
@vandenbos114 @hullkrofficial @Sewell_Group I get that but my point was simply that KCom are also using poles for fibre in areas, like mine, that have existing underground distribution and have never had overheads for telephony. It's not just Connexin.
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sharon chambers R/N
(@sharocraft) reported
Oh my word 2 hours on live chat with KCOM whilst I’m not complaining about the operators I’m disappointed I can’t have a engineer to come out it will cost me, surely if something isn’t working properly then they have a duty of care to fix it. Hey ho. Stuck with it.
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Keith and Away
(@aleoli2007) reported
@MoneySavingExp Can't receive Social tariff broadband with KCOM as already a customer. However can receive it on lowest speed of 30 currently on 300. New customers can get any speed. KCOM is a monopoly
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🇺🇦 🇬🇧 🐯 Dan 🐯 🇬🇧 🇺🇦
(@dan1el88) reported
@bluewhitewall @babarahmangh Reading will be nowhere near the playoffs come end of season, worst team I've seen at Kcom followed by the worst ref. Best team lost.
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None of the above
(@the_skeptic) reported
@dantomlinson92 Another season down the drain. I thought Hodgson would be given next season after signings being announced. It’s like Groundhog Day at the KCOM. New coach needs to be ruthless. Players have cost 2 decent blokes their jobs.
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Mattbot
(@En2erTheMattrix) reported
KCOM WIFI IS ACTUAL ****.
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Mark
(@Burgessappleton) reported
from
City of Kingston upon Hull, England
@KCOMhome @KCOMcare terrible service today in HU8. Is there any known issues? Unable to use Wi-Fi connected to any TVs in the house, also hardwired PS5 isn’t finding a network connection. However, Wi-Fi to iPhone is working!?! Any ideas please? #Internet #KCOM #Hull
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Lisa Whitton 💙
(@whittonlm) reported
Please help @KCOMhome I want to confirm if this is a scam. Received a call from @BT informing us that all KCOM home IP addresses have been changed and are not secure. They wanted me to check something on Google which I refused to do as was concerned re scams. Please clarify!
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