KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Halifax, England | 3 |
| Kingston upon Hull, England | 6 |
| Manchester, England | 2 |
| Normanton, England | 2 |
| Batley, England | 2 |
| London, England | 3 |
| Hammersmith, England | 1 |
| Harringay, England | 1 |
| Oldham, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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MrHuggy (@mrhuggy) reported@KCLightstream @KCOMhome Is there any issues with the network as the internet connection is down for me here in Bilton.
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D🅰️z (@JellyTotPixel) reported@JackBon60290058 @jordantyson92 kcom its been realy bad today heard it could take 48 hours to fix
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🌻mei | ceo of yoohankim (@Jomeimei421) reported@du_tala KDJ’s appearance is never described beyond “average looking” for a very, very long time in the webnovel! The first time (I can think of) that explicitly describes him is when the KCom members are looking up at his while the Demon Realm is being destroyed and see that he is crying
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Scott Bradley (@Bradley1Scott) reported@peter_levy If KCOM let the other companies share the network under PIA agreement like BT do there would be no need for more poles and digging the streets up
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Jon Kirby (@JonKirby1974) reportedHow much of hull is affected by the kcom being down?
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Dave Evans (@davy_lad) reported@leemelonopie @KCOMhome It's not our equipment, it is kcom not supplying the service we are paying for
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Anthony Blanchard (@AntBlanchard34) reportedAll I want to do is settle down with a nice movie on Netflix but I’m still waiting to see if I’ll be allowed the internet in my new place because KCOM charges £60 per month and my Appointee might say that it’s a bit too expensive to pay
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David (@MyMSPDay) reportedKCOM having another internet outage in #Hull. The service has been periodically unreliable recently.
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Mihu Nowak (@Mihu_Nowak) reported@KCOMcare Disgusted with poor kcom broadband at HU7 since Wednesday. Paying £55.99 for full fibre 400 and have just 5-25Mbps it’s feels like KCOM gave me middle finger... fat rats
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The Red Reaper (@RobinArisen) reportedThat kit is a special shade of horrible It looks like KR left a WCC shirt in the KCOM washing machine
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Andrew Ross (@Andy_Ross1962) reported@Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.
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soph (@sophgamess) reportedI just wanted to play battlefield 1 all day and my internet is still down🫠 ****** Kcom surprise surprise
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hc (@indianasc0nes) reported@steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom
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jodie 🧸🤍 (@auroraluvbot) reportedkcom wifi sucks ***
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Peter Brady (@peternb70) reported@KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless