KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Pippa Robson
(@PippaJRobson) reported
@KCOMcare can anyone tell me how to pair up a TP Link extender to Technicolor router? Both fitted by KCOM pro team. 45 minutes on hold to be told customer service person was new and didn't know and couldn't help, bit frustrating. I'm sure it's simple but I've forgotten!
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Mattbot
(@En2erTheMattrix) reported
First driving lesson in 2 hours on no mans sky on just my home because of kcom outage.
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Steve w
(@Stevew17171717) reported
@liamelve @wehavehaditnow Liam go to kcom these poles are 1950 technology with no support they will be down soon when connexin fail
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BritpopDrummer
(@PitchersDrummer) reported
@KCOMhome is 2 to 3 working days for an engineer to even start looking into an internet outage really acceptable in today’s day and age? Especially for new customers, especially when they rely on the internet for their job? #kcom #internet #outage
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Al Gradwell
(@AlGradwell) reported
@KCOMcare @KCOMhome @hullreporters Day 9 - Engineering team have arrived only knowing about 1 x house and have no idea about the other houses on the street - even though they are all logged. Still no KCOM Customer Services or management update received. The ineptitude continues.
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Timothy Saxby
(@TimxSaxby) reported
Is anyone else KCOM internet down tonight?
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Barley
(@Peterbarley91) reported
Also had to buy a Wi-Fi extender and it’s still rubbish! Ms3 have now finished laying there lines down here so it the router isn’t resolved I will be leaving Kcom
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Kirsty H
(@Kirstylu29) reported
Does anyone on @KCOMhome fibre Internet have constant issues of being kicked from the network. Talk about frustrating. Sorted once only for router to reset and gonna have to contact them again to go through the fix again. Not good service that. #hull #withernsea #kcom
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reux choi 🍇
(@reuxshin) reported
SO THERE'S THIS MF IN CEB KCOM, SHE'S VERY ANNOYING; SELF PRAISING, CRAB MENTALITY, N SHT. DAMN I WANNA THROW HANDS WTF
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Joanne Hudgell
(@jo_hudgell) reported
No broadband @kcom think my power cable not working… unacceptable to wait 5 days for them to post one out to me on the off chance it is the cable. If it isn’t please call back they say! Any recommendations for a new provider?
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🌸 Mandy 🌸
(@Hull50) reported
@KCOMhome Never any offers for existing customers! having to pay extortionate prices for crap internet that doesn’t even reach every room #Hull #kcom #ripoff
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adam kendrick
(@adamkendo) reported
Tomorrow is the first time I'll be back at the kcom since losing my dad 3 years ago...going to be strange, but I'm sure he will be there with me cheering on the boys on a weekend we should never forget the people who sacrificed so much for us to be able to do what we do.#HCAFC 🐯
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00000000000007777
(@okayjyy) reported
Not to be harsh/rude on you ms~ pero Nooo jud , I don't understand why you love to judge and to gossip Everyone at kcom tas mas worse padiay ka
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UniqueImagesOfHull
(@ImagesHul) reported
Does anyone have any dealing with Hull City football club. I wanted to see about going down to kcom stadium and taking some photographs inside the stadium
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🌻mei | ceo of yoohankim
(@Jomeimei421) reported
@49percentpepper Simply put, I think the beauty of it is that YJH doesn’t have to stay with KCom; there are no cosmic bonds or fate that tie him down to any person or role anymore. He can do anything he wants, his desire to be with people he loves is his alone and proof of his personhood
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