KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Halifax, England | 2 |
| Kingston upon Hull, England | 6 |
| Manchester, England | 2 |
| Normanton, England | 2 |
| Batley, England | 2 |
| London, England | 3 |
| Hammersmith, England | 1 |
| Harringay, England | 1 |
| Oldham, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Dan (@danjsansam) reportedKcom going down again early???
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IAN_EBO_LAD (@ebolad1) reported@KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet
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Rion ๐ค (@RionTheG) reported@kuda_ch Im a Gangsta who does real gangsta ****, if i point fingers then it definitely needs fingers to be pointed at. **** Zeal, KCom is the ONLY DEX on $Kas which you can trust
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Paul ๐ฌ๐ง๐ช๐ธ๐น๐ท (@kingswood_tiger) reported@MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues ๐คฌ #kcom
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D๐ ฐ๏ธz (@JellyTotPixel) reported@JackBon60290058 @jordantyson92 kcom its been realy bad today heard it could take 48 hours to fix
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Andrew Ross (@Andy_Ross1962) reported@ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT
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evie ๐ (@Pivotless) reportedit's easy to slate german Internet infrastructure because it is diabolical, but crawling over glass would be less painful than getting KCOM to actually help need to hear back from the engineering team to see when they can do this 5 minute job (bcs they just cba today i guess??)
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Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported@andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.
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24 Karat Recordings (@Recordings24) reported@KCOMcare im leaving KCOM Can't message you. "unable to send" and customer service sucks. Speeds are awful and I pay for 400mb down. Lucky to get 200. I'm out of contract and wont be renewing
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Michael (@MikeeP1981) reportedAnyone else hu8 area issues with net #Kcom
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James ๐ (@jameskwiths) reportedIts ridiculous that @KCOMcare @KCOMhome have not provided any updates and we are having to hear from people online that have rung them that it is expected to be down for a couple days. #KCOM
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Error404 (@DawsonsLeftPeg) reported@jordantyson92 @_kirst99 Everyone switching to tethering their phones for data with KCOM being down is strangling the networks. Spoke with a Three rep via DM massive spike in demand.
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Paul Harper ๐ฏ๐โโ๏ธ๐๐ (@paulharper75) reported@RP2218 @Tesco Yeah, I was assuming it was a KCOM issue. Good that someone paid for you though. ๐
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Nick (@ChelseaNick25) reported@KCOMcare @KCOMhome @KCLightstream I live down kildale close off howdale rd.We had a letter stating we are getting full fibre to the property.Workmen have been and dug in front off only 10 houses and gone. WTF .any info of the plan would be great please.
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Tony Roe P/F ๐ฏ (@RomeoOscarEcho) reported@PhilGraham19 Thanks Phil. We're going to leave this kcom shyte Internet service.