KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Manchester, England | 3 |
| Normanton, England | 3 |
| London, England | 4 |
| Birmingham, England | 1 |
| Batley, England | 4 |
| Stanmore, England | 1 |
| Halifax, England | 4 |
| Kingston upon Hull, England | 4 |
| Hammersmith, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
-
hc (@indianasc0nes) reported@steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom
-
David Hoggard (@davidhoggard64) reportedSo it would appear I’m not the only one with internet connectivity issues in Hull #kcom #internet #hull
-
Jon Kirby (@JonKirby1974) reportedHow much of hull is affected by the kcom being down?
-
lin 💥 (@HWNGKKYU) reported@yeojuromi IM EATING THIS YEARS KCOM SO BAD I JUST REALIZED THERES HRTZ WAV KICKFLIP PRODUCE 101 TOO
-
Richard (@Droid_1989) reportedThat KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.
-
Chris Jackson (@ChrisJa53783666) reported@KCOMcare For the second day running Kcom has been down a lot in HU7. Why?
-
Dan (@danjsansam) reportedKcom going down again early???
-
Tom (@brokenviolin83) reportedJust received an email from a 'KCOM Customer Champion Specialist' what the **** is one of those ???!!!! And if they are sooo good, why is the service soo **** ?!
-
James 🎗 (@jameskwiths) reportedIts ridiculous that @KCOMcare @KCOMhome have not provided any updates and we are having to hear from people online that have rung them that it is expected to be down for a couple days. #KCOM
-
Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported@ReformDylan @andreajenkyns Yet more ignorance from Reform activists. Hull has never had traditional red phone boxes. It's always had its own independent telephone company, now KCom. And its phone boxes are cream. BT has never operated in Hull.
-
zigzagtoes (@zigzagtoes) reported@Tosh_ag @MikeeP1981 It's always worth having a secondary dns. Most of the time I don't realise kcom is down, cos of a back up dns I entered years ago. Anyhoos, main router settings, look for gateway settings, and as secondary put googles (8.8.8.8) or search net for others, in primary put kcoms....
-
Tigerax (@TigeraxGG) reported**** KCOM it’s getting cancelled. Down again within a few weeks. Connexion the way forward now. Unprofessional outfit at @KCOMhome
-
AJ (@alanjury) reported@KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.
-
Jeanflambé 🇪🇺 (@jongibbins) reportedEvidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...
-
Silver Humber (@SilverHumber) reported@KCOMhome My Lightstream internet is still down despite multiple reboots. What's up KCom?