KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Gillam 😷💉 ❤️ NHS👨⚕️👩⚕️
(@bengillam) reported
@WeAreOpenreach @OpenreachHelp what can you tell me about MSO IMT26051/21 - Got a client with two fttc lines down - Cant seem o find any way to track it. Client is on KCOM who are reporting this outage number
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Mattbot
(@En2erTheMattrix) reported
Quick turn it offme: I wanna preload no mans sky on just my home because of kcom outage.
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Brian Johnson
(@Danger_Bri) reported
@RobOz73 @SkintDad @KCOMhome There was a government White Paper published showing that KCOM have always offered use of their network at the same or similar rate to competitors as BT. The difference is population non of the other companies wanted to come in at that rate. 1/2
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Matthew Anthony
(@mattyantz) reported
@fishface58 @KCOMhome Are you using the kcom supplied equipment? If so that’ll be the problem
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james hillier 💙
(@jaim3099) reported
******* this tosspot is going hell for leather to make sure he is the worst referee to have a game at the KCOM. What a disgrace #hcafc
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Chris Green
(@Chris_P_Green) reported
@Ofcom @KCOMcare You mention BT and open reach a lot but no mention of KCOM or Hull or tackling the monopoly, you also don’t mention anything about how they overcharge customers for the same level of service with Talk Talk or Sky, or how they don’t offer TV, phone and broadband deals. P1
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HullBadgeMan
(@HullBadgeMan) reported
We are about to spend email to SMC at kcom too , asking for our old positions back or better ones. We don’t harm the clubs takings and we have been part of match day life for well over 20 plus years. Support Hull fans , support local fans group and say yes to saving us
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Alan Atkinson
(@AlanAtkinson85) reported
@SkintDad @KCOMhome That's the general opinion I hear. I think the damage was done to KCom during the broadband era. Which was utterly appalling. But they've improved a lot and as I say, I can't fault their current services. They're also very good to deal with too, should you need to call them.
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Goolie
(@Goolie6) reported
Well it's brown bin day tommorow be interesting to see if cart can get down street it couldn't last week for green bin. Kcom creating caos. #Goole
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Karl
(@hcafckarl) reported
O2 are ******* **** it takes absolutely ages for anything to load on 4G. What a joke. It’s bad enough being on KCOM internet as well 😡
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Shaun Blagdon
(@shaun_blagdon) reported
@SkintDad @KCOMhome It's the inverse of people who have never been to Hull slagging off the place.. people who have never lived outside of Hull and experienced other providers **** off KCom.
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Lee2e
(@2elee2e) reported
@IPsychooI yeh im gonna ring 1st thing in morning, i think its my router the 5g light is on but the 5g network doesnt show on any of my devices, the 2.4 one is what ive been using, im paying 45 bar a month for it aswell, yeah if you look up kcom internet mate you will see how shite it is
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Jarvo
(@CityView1904) reported
@samluke88 @SkintDad @KCOMhome Down south we had Virgin media 200mb, TV with sky sports etc and a telephone line for £45. Up here it’s KCOM at £46 just for broadband. It’s reliable enough but prices are a bit of a joke!
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Advanced_Alarms
(@Advanced_Alarms) reported
doesn’t do bank holidays or Sundays, apologies to our customers who had a limited response to emails set over the weekend as we as currently using a router & 4g dongle from the IT junk pile. Hopefully #kcom will resolve the issue & get us connected again 2/2
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Cass
(@markcass13) reported
@PhillHemsworth @Lockolike @KCOMhome Mije is with pure but its all the kcom gear as pure rent it, I pay for 70 and no problems, kids online constantly and I work from home
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