KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Cara Townsend
(@cara_townsend98) reported
@Skitapostur Not Hull resident but contracting for a company based there and everyone has gone offline, so my guess is yeah, issues at KCOM (again)
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Richie Bard Baker-Donaldson
(@RichieLyric) reported
@KCOMhome Moved to hull two months ago, already had the Kcom lightstream go down twice. Never had such a poor service in any other part of the country. Plus the cost of Kcom internet is higher than anywhere else! What a shabby company
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nat 🌻
(@pxrtyscenegames) reported
My internet cut out halfway through but I managed to catch most of it (thnx KCOM), I am soooo excited for this update, it's adding so many things that I've been missing I'm just 🥰🥰🥰🥰
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Becky 🐝
(@Beccaa_Booo) reported
Love how slow kcom is tonight 🙃 my phone is pinging but no messages appearing yet.
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Eleanor ٩( ᐛ )و
(@eleanorweeee) reported
will never stop shocking me how **** kcom is, constantly dying hnnnnng
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Geoff Thornes
(@GeoffThornes) reported
@SkyHelpTeam Hi Mags everything seems ok it’s on HDM11 which is as it’s always been. I am trying another reboot but even if it clears it won’t last very long before it goes blank. After reading some of the forums I wonder if the KCOM broadband is an issue!
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mikec278@googlemail.
(@mikec2781) reported
@KCOMhome Why is my KCOM package going up £3 per month to £44.99, i cannot afford this ? If you live in Barton the same package is £10 cheaper. Why are you ripping off existing customer ?
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VÌNTAGE wants a gdm 😭
(@daehyeonbliss) reported
wtf did i just watch? kcom staff that was so unprofessional its fckn live?! hello?
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Lisa Dimaline
(@Dimaline27) reported
@DirectlyLaura @InJDWeStan I set up a gmail when I started my blog & have 1 with kcom that you automatically get as a customer but I don’t know what the address is never mind use it!!
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Stef Walton
(@Stef_Walton) reported
Guess KCOM is having a mass issue, looks like whole of Hull offline! @KCOMcare @KCOMhome
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Kurt Hoyle
(@rseHoyle) reported
@KCOMhome Hi. Are you currently having issues with Lightstream? It’s not working in HU10. Can’t even load up the KCOM website to go on live chat to report it? 🤔
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Adam Pownall 🌱
(@Adam_Pablo) reported
As KCOM is down for the whole of Hull are we all going for an early Friday pint?
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Ollie 🎗
(@OllieOllie87) reported
@bbcburnsy Not in the slightest. KCOM is a fair bit more expensive than other ISP’s but having used those, the service and speeds provided by KCOM are far superior. Sky, BT, Virgin Media all included. We might not have any option but the option we have is IMO the best.
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meags
(@jongyungi) reported
@KYUTOPlA BAD HE DID A PERFORMANCE ON KCOM
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Helen Bell
(@helbelz) reported
@myspecial3girls @Kcom Looks like it’s all down
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