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KCOM

KCOM Outage Map

The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 4
Batley, England 2
Normanton, England 1
Hammersmith, England 1
Kingston upon Hull, England 6
Manchester, England 1
Harringay, England 1
Halifax, England 4
Oldham, England 1
Preston, England 1
Hessle, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • JaneParshally
    Jane Marshall (@JaneParshally) reported

    @HullDockster @Lisajay75868287 Makes no sense, unless you consider the police are working to a central agenda? This demo should have been cancelled on Health and safety grounds because of the major sporting event at the KCom today. March from Three Tuns down Anlaby Road - they're ***************.

  • hcityafc
    . (@hcityafc) reported

    @kcom internet gone down west of the river by looks of it #uptherobins

  • kingswood_tiger
    Paul 🇬🇧🇪🇸🇹🇷 (@kingswood_tiger) reported

    @MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues 🤬 #kcom

  • Mihu_Nowak
    Mihu Nowak (@Mihu_Nowak) reported

    @KCOMcare Disgusted with poor kcom broadband at HU7 since Wednesday. Paying £55.99 for full fibre 400 and have just 5-25Mbps it’s feels like KCOM gave me middle finger... fat rats

  • vikingphotoyork
    Viking Photography York (@vikingphotoyork) reported

    @Holmes_Rich @KCOMhome There are issues with KCOM at the moment

  • tehreedy
    Sam Reed (@tehreedy) reported

    Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

  • JonKirby1974
    Jon Kirby (@JonKirby1974) reported

    How much of hull is affected by the kcom being down?

  • zigzagtoes
    zigzagtoes (@zigzagtoes) reported

    @Tosh_ag @MikeeP1981 It's always worth having a secondary dns. Most of the time I don't realise kcom is down, cos of a back up dns I entered years ago. Anyhoos, main router settings, look for gateway settings, and as secondary put googles (8.8.8.8) or search net for others, in primary put kcoms....

  • TigeraxGG
    Tigerax (@TigeraxGG) reported

    Kcom is down again. It’s getting cancelled. Fuxk the unprofessional staff and the company it’s fine tomorrow

  • MikeeP1981
    Michael (@MikeeP1981) reported

    Anyone else hu8 area issues with net #Kcom

  • indianasc0nes
    hc (@indianasc0nes) reported

    @steviee_p @PollardRach Had BT in my flat for 2 years never had an issue. Currently got Sky at my partners house and it’s **** compared to BT but infinitely better than Kcom. Never heard a good thing about Kcom from anyone I’ve spoke to. Service is **** and they take weeks to repair issues

  • paulharper75
    Paul Harper 🐯🏃‍♂️💙💜 (@paulharper75) reported

    @RP2218 @Tesco Yeah, I was assuming it was a KCOM issue. Good that someone paid for you though. 👏

  • lukebed79
    Luke Bedford (@lukebed79) reported

    @ExileAryui @KCOMhome The monopoly has broken. With MS3 network cables now laid or being laid around Hull and East riding there is another 7 choices of fibre providers in the area. Im leaving kcom next month to go in a better package which is £20 per month cheaper

  • Gazarelda
    Gazarelda (@Gazarelda) reported

    @official_seany @andreajenkyns You think KCom should fix potholes?

  • mrhuggy
    MrHuggy (@mrhuggy) reported

    @KCLightstream @KCOMhome Is there any issues with the network as the internet connection is down for me here in Bilton.

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