KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Tom Beer
(@Killertom63) reported
@Eleanor_Hewitt @KCOMcare I'm getting 65ms (Normally have 1ms) ping. 550 Down (Normally 900). 42 Up (Normally 50). I love how they are not even acknowledging these outages! Unprofessional service from Kcom as always.
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Tesla Model 3 Adventures (with Rich & Sharon)
(@HullTeslaModel3) reported
@effin1233 Almost two hours on hold, and then when I'm almost through, it telling me they've technical problems with their phones! Laughable! Come on @KCOM pull your fingers out.
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Bob Parker
(@parkerrg) reported
Any one having sound and vision problems from KCOM,mine is crap
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Sinoc
(@Sinoc229) reported
@SuperBulletWill for some reason there's steamworks checks during loading screens, and since everyone and there mom is downloading cyberpunk it's slowing the whole service down and thus making loading times in Kcom take longer. it's a well made videogame
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Andy Medcalf 🎗️
(@AndyMedcalf) reported
In other news, how **** does the KCOM pitch look!? #hcafc
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ℙℍ𝕀𝕃 ℍ𝔸𝕍𝔼ℝℂℝ𝕆𝔽𝕋
(@Phil_Havercroft) reported
@XMissFuryX @KCOMcare Yup, same here. It's getting ridiculous how KCOM are playing dumb to the issue on here and facebook.
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Taffleberry
(@taff_owst) reported
@Steve09425095 @KCOMhome @Roisindubh7 If you're getting to the slow speed on steam, PSN, Xbox etc then that's been requested OF kcom to try and limit the ridiculous server traffic atm. If you mean generally, are you on fibre or broadband? As my fibre connection, outside of gaming, is absolutely fine.
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saff
(@idi0teque_) reported
bradley won’t let me rename the wifi to kcom to make me feel less homesick what an awful boyfriend
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David Batte 🎗
(@hullcity_pfa) reported
from
Swanland, England
@KCOMhome @CostaCoffee The Costa app I believe had an update locally and following that the order function is not working and hasn't been for 2 weeks with staff suggesting it's a kcom issue?
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Alfie Hordon
(@alfie_hordon) reported
@tjayhearson tell you what heard that kcom craven park ain’t bad
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Mattbot
(@En2erTheMattrix) reported
David Cameron better ignore us and stay in my home because of kcom outage.
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ℙℍ𝕀𝕃 ℍ𝔸𝕍𝔼ℝℂℝ𝕆𝔽𝕋
(@Phil_Havercroft) reported
@wonthisscar @KCOMcare They're playing dumb to the issue, Chris. All gaming services are being throttled by Kcom for some reason at the moment, but on facebook, they're denying it and blaming people downloading Call of Duty updates en-masse. Very annoying, I pay for 400mpbs and expect what I pay for.
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David Batte 🎗
(@hullcity_pfa) reported
from
Swanland, England
Has nobody worked on that kcom pitch in the last 2 weeks it looks awful
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nicke 🏴👋🏻
(@nicke07092306) reported
@WillHillGaming Hull City to be exact lol been to the kcom before as well but never for a game
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Thomas Reading
(@TAReading21) reported
KCOM 🤝 Friday night internet outage.
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