KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Batley, England | 6 |
| Kingston upon Hull, England | 5 |
| Normanton, England | 3 |
| London, England | 3 |
| Manchester, England | 2 |
| City of London, England | 1 |
| Bolton, England | 1 |
| Reading, England | 1 |
| Halifax, England | 1 |
| Hackney, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Ludlam
(@adrianludlam) reported
@EmmaHardyMP @KCOMhome @Hull_Trains On this I disagree! Kcom's monopoly here for households means that the value they offer can be poor compared to the rest of East Yorkshire. BT gave me much more 20 miles away & now Kcom themselves offer much more as well outside the hessle area!!
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Steve Jacobs
(@jacobsinskidby) reported
@Snootsworth Lots of people seem to have problems. Mine was fine (but I am on Kcom Lightstream which was recently judged as fasted in Europe. Only available in East Yorkshire I'm afraid chums.
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Luke (P)JF 🎗
(@lukeOT92) reported
@JonKirby1974 I know, I couldn’t believe what I was hearing! Worst side I’ve seen at the KCOM
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Darren Dalby
(@DarrenDalby) reported
@CraigBeck Seems like they've given up. Hull and the Isle of Man are the only two places there's a monopoly network. Sky should have bought kcom when they had the chance
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Jason Stevens-Read
(@JasonRead9) reported
@NicolajayneLaws @KCOMhome @bbcburnsy Eventually, I asked some time ago if you worked for KCOM and you failed to respond, I suggest you block me as I will be raising a complaint based on screenshots of this conversation
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Nai⁷🌙
(@nai_shunn) reported
uh wtf is happening here on kcom?! WHSUSBS
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Graham Cannon 🎗️
(@GrahamCannon) reported
@pchapman24 @HullCity Worked ok for me but @Uzzell01 had to go onto 4g - could it be a KCOM issue?
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danny wilkinson
(@wilko1990) reported
@andymoorish @hulllive The services from kcom isn’t a bad services the price on the other hand is really high.
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Danny
(@UnicornettoYNWA) reported
For world book day Liam dressed as the Invisible Man so actually he was on zoom even if it did not seem it @DeltaEstcourt @EPA_EYFS and it totally was not due to KCOM issues. Huge apologies he will be back on tomorrow and looking forward to Monday!
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pete mills
(@millsydj) reported
@Pjohnnners A slow scorched earth policy in its final stretch ..... spiteful retribution when F.A. twice kicked the name change into the long grass. Add that the fall out was originally with the council over the ownership of the KCOM, and not the fans or F.A. , it actually beggars belief.
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𝕬𝖉𝖆𝖒 𝕸𝖎𝖙𝖈𝖍𝖊𝖑𝖑
(@adamknives) reported
The hole in the ground for kcom is patched, it's almost ready and holy **** I NEED THIS FIBRE so sick of dogshit connection
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jed
(@JedOXOCube) reported
@lukeOT92 @VAVEL @VAVEL_EFL I follow is awful especially at the kcom , the camera position is almost birds eye view, no artificial crowd noises either, it seems every game is a friendly these days, for a tenner per game it seems very amateurish
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Adam Jennison
(@adamjennison) reported
Anytime else having serious @KCLightstream issues in Hessle? I've very little bandwidth & my VPN is failing.
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Nicola jayne Lawson
(@NicolajayneLaws) reported
@JasonRead9 @KCOMhome @bbcburnsy Yes I work for KCOM Jason I wouldn’t have a problem letting anyone know that. I haven’t trolled you at any point. I’ve provided you with facts and figures and an alternate view to your own.
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CODED1982
(@AndrewAbbey) reported
@_KCHome Connection to the internet is continually dropping out. Are there issues currently?
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