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KCOM

KCOM Outage Map

The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kingston upon Hull, England 8
Preston, England 1
Halifax, England 12
London, England 5
Batley, England 3
Hessle, England 1
Enfield Town, England 1
Southwark, England 1
Blackburn, England 1
Ealing, England 2
Birmingham, England 1
Newcastle upon Tyne, England 3
Ilford, England 1
Normanton, England 3
Rushden, England 1
Fulham, England 1
Bexleyheath, England 1
Prescot, England 1
Manchester, England 1
Southall, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • ThePlaanetThief
    ๐Ÿฉท๐•ต๐–Š๐–“๐–“๐Ÿฉท (@ThePlaanetThief) reported

    Kcom are absolute dog shite idk how there's so many issues constantly

  • RileyAsari
    Kermit Sama (@RileyAsari) reported

    Mate I Swear KCOM Are actually so ****, All day had slow connection, Cant even open a new tab without it taking all day

  • leemelonopie
    lee opie (@leemelonopie) reported

    Is @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull

  • sonder_star
    Mx. Star (@sonder_star) reported

    why is my wifi down and kcom said its an era thing yet nobody i know in my area is affected ๐Ÿ˜ญ๐Ÿ˜ญ๐Ÿ˜ญ pls my datas gonna run out

  • Gazarelda
    Gazarelda (@Gazarelda) reported

    @official_seany @andreajenkyns You think KCom should fix potholes?

  • kingswood_tiger
    Paul ๐Ÿ‡ฌ๐Ÿ‡ง๐Ÿ‡ช๐Ÿ‡ธ๐Ÿ‡น๐Ÿ‡ท (@kingswood_tiger) reported

    @MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues ๐Ÿคฌ #kcom

  • goodmeister
    Goodmeister (@goodmeister) reported

    @AvonandsomerRob I'm in Hull and we have Kcom which isn't available anywhere else. (We have white phone boxes, not red). I pay for 600mps and it's way faster than anywhere else I've been. They offer up to 900 here as well. New customer offer is ยฃ35pm here as well.

  • JonKirby1974
    Jon Kirby (@JonKirby1974) reported

    @Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place

  • LeighJane19
    vVSoull (@LeighJane19) reported

    @KCOMhome That's all u ever say kcom " working hard to fix it" 6 hours later joke

  • ebolad1
    IAN_EBO_LAD (@ebolad1) reported

    @KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet

  • ric_ako
    Ricako (@ric_ako) reported

    @KCOMhome KCOM any updates on todays outage in YO8? What has happened, and any idea on when we can be expecting service to be restored?

  • Mihu_Nowak
    Mihu Nowak (@Mihu_Nowak) reported

    @KCOMhome Really??? No duh, current KCOM service itโ€™s in 99.3% so ******๐Ÿคฎ๐Ÿค•I'm curious if Iโ€™m able to apply to a tribunal๐Ÿค”

  • AlterAdam89
    Adam ๐Ÿฏ ๐ŸŒฟ (@AlterAdam89) reported

    @lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.

  • g01dy
    Jeanniebabe ๐Ÿ’™ (@g01dy) reported

    @KCOMhome @KCOMcare Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.

  • HLJOHNO
    Bean. ๐Ÿ‡ (@HLJOHNO) reported

    @TheRealJamieKay Those phone boxes have been there for literal YEARS. We're talking pre-pandemic. Also they have been decorated by KCOM, not the council, because Hull FAMOUSLY has their own phone network/internet provider rather than using BT. Their phone boxes were originally white not red.

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