KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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spingo bobingo
(@HiConnorImDad) reported
idk what's stunted the growth of Hull more, the bombings in ww2 or Kcom's insistance on giving the city the worst possible internet coverage with 0 competition
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James Falkingham
(@_falky) reported
@Yorkshire_Grit I had the same issue with BT, got fed up and cancelled contract. In our area KCom have put in the infrastructure for fibre to the premises in local villages around here
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Craig Campbell
(@WolfOfBadenoch_) reported
@mattsko @Disc_light BT didn’t take over the phone network in Hull, so it stayed independent, no idea why. Was run by what’s now KCOM
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colin wooldridge
(@colinwooldridge) reported
Any bell end criticising @joshogriffo for dropping the ball after rupturning his achillies get to ****... If your an fc fan dont bother going back to KCOM you arent welcome
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sam
(@Coder_Go) reported
@RoryMaybe @Morgarine Yeah mine is in KCOM stadium so 10 minute drive at worst.
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David Lane
(@davidapl3) reported
@KOMCARE problem with account. But waiting too long on phone and no response to emails. KCOM owe me money from my old account and are overcharging me on my new account.
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The Jackos
(@Claire49206) reported
@KCOMhome was thinking of joining kcom but like others who are experiencing them laying the fibre cable it’s a BIG F**K O*F, leaving traffic lights not working, blocking the roads with no diversions and expect you to wait 10 mins while they dig up the land and making you late!!!!
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Toby
(@toby_2332) reported
@TheBardOfAnlaby you not down the kcom col?
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leewalker©️🐯🖤🧡 💙
(@wakka80) reported
from
City of Kingston upon Hull, England
@Uzzell01 same here even when went down to the kcom photo event 😢
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Stevo
(@Joshstevoo) reported
Internet has been down for 4 days now, been waiting for an engineer since Saturday but had no communication from KCOM themselves. From a customer standpoint this is absolutely unacceptable. @KCOMcare @KCOMhome
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Jamie Turnbull
(@ThatjamieT) reported
@HullCity Shame to lose the KC/KCOM as it has a ring to it but MKM doesn't sound bad at all! WELCOME TO THE M K M STADIUM.
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Mattbot
(@En2erTheMattrix) reported
Half of wyke was in my home because of kcom outage.
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Bryan Elwick
(@Elwick70) reported
@GreatBr48769413 They were never part of the GPO, hence their own cream boxes rather than red. There were a few towns up and down the country who opted to run their own systems. All but Hull ended up joining the national network. Even today, there are no BT lines in Hull. It’s all KCOM
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Kay
(@MyKayThoughts) reported
@HullCityRob @KCOMhome I'm also having this exact issue on Plusnet. I've noticed that I could access the kcom website at the beginning of the year, but unable to a few months ago and still unable to now?
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Will Snell
(@WillSnell1) reported
@TalkTalk But you can stop the charges to people with fixed contracts, if you need to charge more than new contracts should be higher and new customer’s shouldn’t be getting any discounts for joining. I am totally ashamed of your company now, I might as well go with kcom full fibre now,
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