KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Adrian Ludlam (@adrianludlam) reported
@EmmaHardyMP @KCOMhome @Hull_Trains On this I disagree! Kcom's monopoly here for households means that the value they offer can be poor compared to the rest of East Yorkshire. BT gave me much more 20 miles away & now Kcom themselves offer much more as well outside the hessle area!!
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Martin Sansom (@antiquestwins) reported
Been living ag my parents' house for the past couple of weeks and using their @Virgin broadband to work remotely. I haven't used Virgin before and never realised it was this sh*t - it almost makes Kcom look reliable.
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Robbo (@rastevo25) reported
**** this super league football league what a load of bogle give me a home game at the kcom any day stood in the piss rain having a pint at half time and a key in the bogs tigers tigers burning BRIGHT #F
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🎗🐯Jordan Coles🐯🎗 (@Jordan_Coles) reported
@DavidMeyler @HullCityStats @HullCity I remember Wally from when I worked the players lounge and some of the other bars at the KCOM. Never got to have many conversations with him, but he was always so courteous and polite, seems like a really tip bloke.
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Goolie (@Goolie6) reported
Well it's brown bin day tommorow be interesting to see if cart can get down street it couldn't last week for green bin. Kcom creating caos. #Goole
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Hull Libraries (@hull_libraries) reported
@ysomendez Hello, yes this is a problem we have had intermittently since this morning. It is a KCom issue and they are working on it. Our apologies.
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Mark Peacock 🎗🇬🇧 (@knockerdibb) reported
@Uzzell01 Well, the mid week ‘rest’ doesn’t seem to be the advantage some predicted. Nevertheless, it was primarily abysmal finishing and poor decision making, that cost us 2 points today. It sounds contradictory, given our position, but, it’s been an ongoing problem at the Kcom all season
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Chris Green (@Chris_P_Green) reported
@Ofcom @KCOMcare Also what about my complaint about KCOM that I sent to you in January that you ignored? You haven’t taken action in years so I won’t hold my breath for you to suddenly take action now....
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Lee2e (@2elee2e) reported
@IPsychooI mate its my internet 2, since christmas ive lost my 5g and running off the 2.4 connection, im with Kcom and its known to be a bag of shite, im gonna ring them this week tho to get my 5g back, its not showing on any of my devices, yeh it was a bad weekend bro
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Jarvo (@CityView1904) reported
@samluke88 @SkintDad @KCOMhome Down south we had Virgin media 200mb, TV with sky sports etc and a telephone line for £45. Up here it’s KCOM at £46 just for broadband. It’s reliable enough but prices are a bit of a joke!
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TigerTube 🎗 (@TigerTubePlayer) reported
@ShackHull My bad, I should’ve specified KC/KCOM matches...
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Brick (@BrickYmY) reported
@Aromaa__ If I get this job I’m down, get us on the KCOM up at Hull
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Tim Caulfield (@timcaulfield) reported
@JeffStelling Lol I recall Hull City asking fans 2 turn up with their own paint & brushes 2 help do up Boothferry Park. Moved 2 Kcom & club / players became more aloof. Maybe its the clubs with financial parity with fans that care. Which company made that less likely? Starts with S ends in Y
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Goolie (@Goolie6) reported
The dustcart couldn't get down our street today. Kcom have barriers up so dustcart couldn't navigate round them. Mmmmm wondering now if a fire engine could get through or an ambulance. You couldn't make this up. #Goole
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Mattbot (@En2erTheMattrix) reported
Quick turn it offme: I wanna preload no mans sky on just my home because of kcom outage.