KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Baz Cooper
(@bazdjcooper) reported
@1280sue @HDMHullCity I’ll let thee know when I’m inside. Told it’s not the best, but nowhere near as bad as the KCOM. Fine and dry outside.
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Jord
(@jordhookk) reported
Kcom pitch looks like olivers mount, awful
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Tom Broadley
(@TB1777) reported
@RobOz73 @HullTransfers Never beat us at the kcom 😜
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The Red V
(@JustBro69934531) reported
@SeriousAboutRL The discussion is fine but this statement is just crap journalism.. (2020 proved that Super League can thrive in a different arena even if the KCOM Stadium was empty. No one was complaining about the venue as St Helens pipped Wigan)...
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Louis Suddaby
(@LouisSuddaby23) reported
Raining cats and dogs at the KCOM. Raining **** on Southampton seemingly #MUNSOU
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KCOM Care
(@KCOMcare) reported
@em1500uk Hi, I am sorry but KCOM support would not be able to help. You would need to contact the Eclipse support number. I apologise about your wait getting through, however your call will be answered. - Jay
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David Windass
(@windassone) reported
@MartinSLewis PLEASE HELP, I am a resident of East Yorkshire who only realistically have one option if KCOM for our broadband and the services is horrendous, how with so much choice nationwide is it allowed to restrict one part of the country, is someone getting rich because of it?
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Steve
(@Steve09425095) reported
@terryf007 @KCOMhome Dl app called inssider look for an empty channel then login to the router go to WiFi channels and change it too what ever channel inssider showing low use. Not that itl help it's the kcom network is utter trash on busy /peak times
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Paul Spurgeon
(@spurge_1974) reported
@bazdjcooper I'm not judging him as a person, I'm sure he's a great family guy...I'm judging him as a football manager and quite frankly he's the worst tactician imo. Pre kcom the previous managers simply just didn't have the resources or expectations back then as we were low league fodder.
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Bryan MyPersona123
(@MyPersona123) reported
@NorthLincsCNews I'm not happy that you are allowing KCOM into North Lincs to dig up service strips to lay FTTP when @ofcom don't recognise them as a major ISP in England and their packages are expensive and they don't offer an easy switching process like all other ISPs do. Why ?
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Mark Peacock 🎗🇬🇧
(@knockerdibb) reported
@mattdeanbbc @looknorthBBC Lincoln were poor in the penalties at the Kcom, but, we were worse. Sunderland are hard to beat. Should they start to convert their draws into wins, they’ll finish in a top 2 place at the end of the season.
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Phil Rudderforth
(@PhilRudderforth) reported
@bazdjcooper Considering the state of ours Baz, we'll have no room for complaint. Ah well, the egg-chasers will sort the KCOM out in a couple of weeks' time...
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Panny
(@Pannypannypan) reported
**** Argos and **** Hitachi. After a 20 minute wait some guy tried to help me connect the tv to the wifi by telling me to do the things I’d done 10 times, then hung up on me when I told him I live in Hull so my internet provider is KCom.
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Chris Green
(@Chris_P_Green) reported
Weather is terrible just like our internet provider @KCOMcare. @Ofcom hope your staying warm by snuggling up with KCOM. #Monopoly
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Mattbot
(@En2erTheMattrix) reported
Kcom wifi is actual ****. Look at installing a lift tonight thanks.
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