KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Dom Harvey
(@dominharvia) reported
@ChillDaffodil4 Fine G1 and KCom is part of that, but Sanctifier en-Vec is a massive problem post-SB
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Kes
(@kesXIII) reported
@wiganrlfans @Jahmez_HKR @IRover77 Yes they can. Kcom have a very good network relative to the others in the UK. That doesn’t mean that every individual is satisfied & problems don’t occur, particularly around wifi which can be affected by many factors. A dodgy router for example, or a poor costumer services dept
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MG_Live
(@TheReal_MGLive) reported
@KCOMhome Seems to be a problem on your end kcom this morning. cant access sites ect
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LegendsRise
(@LegendsRise_1) reported
@kcom Any chance of some help as to why my connection to my Internet through my mobile phone is rubbish? It spends nearly as much time disabled as I do!!
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@spudsinwater
(@spudsinwater) reported
@sparkyhullfc @JoPSmith25 The difference is Hull FC are rarely out of the top half of the top division yet have never averaged over 20k fans throughout a season. As if that would be the case for City in the top half of the PL. Plus the ‘biggest derby in the world’ has never once sold out at the KCOM.
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Mark Phillips
(@wondermouse) reported
I have to share this, from an email received from a service provider: "We will contact you in the weeks ahead regarding the novation of your contract from KCOM to Nasstar. " Now I think I command a pretty reasonable vocabulary but WTF? #plainEnglish @KCOMhome @Nasstar
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Tencryn
(@Tencryn) reported
@JBennett360 @KCOMcare Seems like it. This happened 4 days ago too but slightly different. I wonder what's going on for kcom to have issues like this all of a sudden.
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Robert McKenzie
(@rmckenzie7288) reported
@KCOMhome typical **** KCOM, you've got multiple reports of no Internet in HU6 yet you still haven't acknowledged it on any of your socials or your website, your customer service is ****.
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Shmayd 🎗️
(@Shm4yd) reported
kcom is such a **** service lmao been down over an hour and a half and not a single note from them about anything
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David Atkin
(@D_Atkin) reported
If you're in Hull and having issues accessing certain websites, it's a KCOM DNS issue. KCOM currently have engineers working on the problem. #hull #internet #kcom
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spingo bobingo
(@HiConnorImDad) reported
idk what's stunted the growth of Hull more, the bombings in ww2 or Kcom's insistance on giving the city the worst possible internet coverage with 0 competition
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🤍 ebony-rae 🤍 | 🏴🏴
(@_startingline_) reported
man why does kcom have to go down when i’m watching disney+
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David Lane
(@davidapl3) reported
@KOMCARE problem with account. But waiting too long on phone and no response to emails. KCOM owe me money from my old account and are overcharging me on my new account.
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Kurtis
(@Kurtis_T7) reported
@NicoGrindley @BlizzardCSEU_EN Did you get sorted, think I’m having the same issue, Kcom no connection to blizzard what soo ever
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Baz
(@McBazface) reported
@enjoysilences @EmmaHardyMP whats the issue with KCOM?
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