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KCOM

KCOM Outage Map

The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 5
Halifax, England 10
Batley, England 4
Hessle, England 1
Enfield Town, England 1
Southwark, England 1
Blackburn, England 1
Ealing, England 2
Birmingham, England 1
Kingston upon Hull, England 6
Newcastle upon Tyne, England 3
Ilford, England 1
Normanton, England 4
Rushden, England 1
Fulham, England 1
Bexleyheath, England 1
Prescot, England 1
Manchester, England 1
Southall, England 1
Leeds, England 2
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • En2erTheMattrix
    Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. Not all snakes go hiss.

  • PincottDale
    Dale Pincott (@PincottDale) reported

    @willsonjamesd @RichieLyric @KCOMhome I've used signal monitoring software for years now (on kcom's advice) with a ASUS ROG Rapture router. I've had issues with hardwire connections and Wireless. Kcom are the common denominator.

  • MikeCovell
    Mike Covell (@MikeCovell) reported

    KCom is that slow I've just had a notification telling me that the Battle of Hastings is about to start.

  • KCOMhome
    KCOM (@KCOMhome) reported

    @JacobUK_ Please let us know if you are continuing to have issue.  Either calls us on 01482 606101 or on our live chat service. Thanks,  KCOM

  • Y81RDY
    birdy 💙 (@Y81RDY) reported

    @KCOMcare Hi - I’ve spoken to KCom - there’s an issue with service due to traffic volume - been advised it should be sorted by 10:15

  • ytevo79
    Psygnosevo (@ytevo79) reported

    @FrEaK_HullFC Just had Kcom dig our path up and put little Kcom boxes outside every house, very weird to see lol. But was debating going with them but my problem isn't ISP related but the latest Disney update on certain TVs

  • Beccaa_Booo
    Becky 🐝 (@Beccaa_Booo) reported

    Kcom is so **** tonight, it says it’s going to take 22 hours to download the last 0.5gb of Farm Manager 2021 😭

  • mattpoulton
    Matt Poulton (@mattpoulton) reported

    @KCOMhome Hi KCOM couple of questions about your Full Fibre service please... - Is the telephone service delivered via interface to the router with Full Fibre? Is it possible to keep an existing telephone number (KCOM) with a switch from copper to fibre?

  • davelee1968
    Dave Lee (@davelee1968) reported

    @JoeWestHull I care about KCom fixing it. The issue is with them.

  • En2erTheMattrix
    Mattbot (@En2erTheMattrix) reported

    It's just my home because of kcom outage.

  • PeterKershaw6
    Peter Kershaw (@PeterKershaw6) reported

    @RichieLyric @KCOMhome Kcom have got a terrible name they are very scruffy when doing work

  • sillybillykev
    Kevin Billany (@sillybillykev) reported

    @KCOMhome putting our price up by a 5er a month for same download but pure broadband offering same package for 15% cheaper at £48. Kcom can't price match or any special offer to renew contract ?? Makes no sence at all since pure uses the kcom fibre network?? Time to switch??

  • CityView1904
    Jarvo (@CityView1904) reported from City of Kingston upon Hull, England

    Is KCOM down again? #Hull

  • danjsansam
    Daniel (@danjsansam) reported

    @GrahamTigers @IanSherer @KCOMhome Can’t really fault KCOM can count on one hand it’s gone down in 4 years for me.

  • oclulouthinator
    louthinator (@oclulouthinator) reported

    @KCOMhome for those of you still having problems, the outage may have messed up your router settings so you might have to factory reset which is something kcom support will not tell you to do yet it fixed my problem easy. Their actual support was not helpful at all.

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