KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Craig Ripley
(@C_Ripley72) reported
@KCOMhome hello kcom, I've noticed for the last couple of days my dl speeds for the Steam platform is terrible. Not even hitting 1meg sec. Are these being throttled? Thanks.
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Kev
(@kev_harker) reported
@leestelfox @LondonFaithful @KentWomble Groundman at the KCOM a couple of years ago came out and stated that football did more damage to the pitch then RL did,
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Mikee
(@MikeeP1981) reported
My Internet seems crap lately, constantly dipping as losing my skyq and imac and alexa connections, funny its been bad since neighbour had fibre installed and they was up the pole fitting wiring #kcom
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Steve
(@Steve09425095) reported
@taff_owst @KCOMhome @Roisindubh7 Thanks I hope so too just fed up of getting put through the ringer with lies from kcom that there are no restrictions etc I've sent them lots of evidence screens of packetloss etc have it logged with customer complaints and pre logged issue with ofcom ready for 8 week deadlock
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Thomas Reading
(@TAReading21) reported
KCOM 🤝 Friday night internet outage.
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Sinoc
(@Sinoc229) reported
@SuperBulletWill for some reason there's steamworks checks during loading screens, and since everyone and there mom is downloading cyberpunk it's slowing the whole service down and thus making loading times in Kcom take longer. it's a well made videogame
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David Batte 🎗
(@hullcity_pfa) reported
from
Swanland, England
Has nobody worked on that kcom pitch in the last 2 weeks it looks awful
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Taffleberry
(@taff_owst) reported
@Steve09425095 @KCOMhome @Roisindubh7 If you're getting to the slow speed on steam, PSN, Xbox etc then that's been requested OF kcom to try and limit the ridiculous server traffic atm. If you mean generally, are you on fibre or broadband? As my fibre connection, outside of gaming, is absolutely fine.
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Craig Ripley
(@C_Ripley72) reported
@Zonehammer @KCOMhome Yeah its a joke, I cannot play anything online as its too laggy and also cannot download as its way too slow!! Kcom what are you playing at? I've got a 400meg line my speeds are showing 100meg. Why am I paying for this crap service?
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saff
(@idi0teque_) reported
bradley won’t let me rename the wifi to kcom to make me feel less homesick what an awful boyfriend
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Mattbot
(@En2erTheMattrix) reported
Whilst I'm being mad at kcom can I help fml.
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toria
(@torialilith) reported
KCOM i am begging u to get your **** together
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Bob Parker
(@parkerrg) reported
Any one having sound and vision problems from KCOM,mine is crap
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chris
(@astra1313) reported
@d1721867183 Only got to steward 1 stand then, keeps costs down. Similar to the decision made by FC at Kcom with north stand, makes perfect business sense.
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Ian Money
(@Ian_yorks) reported
from
South Cave, England
@Steve09425095 @seanroyce1 10mbps download and 0.75 mbps upload here thanks to @KCOMhome. Yet the CEO claims that all KCom customers have lightstream, a groundbreaking internet connection. I struggle to do my job from home because of the poor internet.
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