KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Alix🍋
(@aIixlemon) reported
power outage uno are they using KCOM?
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Mark
(@Burgessappleton) reported
from
City of Kingston upon Hull, England
@KCOMhome @KCOMcare terrible service today in HU8. Is there any known issues? Unable to use Wi-Fi connected to any TVs in the house, also hardwired PS5 isn’t finding a network connection. However, Wi-Fi to iPhone is working!?! Any ideas please? #Internet #KCOM #Hull
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sharon chambers R/N
(@sharocraft) reported
Oh my word 2 hours on live chat with KCOM whilst I’m not complaining about the operators I’m disappointed I can’t have a engineer to come out it will cost me, surely if something isn’t working properly then they have a duty of care to fix it. Hey ho. Stuck with it.
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D
(@DanHKRHCAFC) reported
@davidwheldrake @hullkrofficial Yeah coz the kcom is a **** hull unless city are playing there
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D
(@DanHKRHCAFC) reported
Anyone help me? Where is Australia Fiji being played I’ve seen kcom and headingly? Also can you send me a link to the tickets
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Andrew North
(@AndrewN77197386) reported
Waiting for tech support for a land-line fault at #kcom on their chat for over 30 minutes... 70 mins in total. Can someone please respond.?
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A.🇻🇦🏳️🌈
(@AbrahamHwhite) reported
Why is the market for broadband so terrible in Hull? Monopolies. Prices have gone up by 9% in a year yet there are literally just two providers - Three and KCOM - that cover my residential area near a high street and the university
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peter wilson
(@wilsonpeter48) reported
Times or kcom be hard ball and go for profit. You know what they say elephants never forget
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None of the above
(@the_skeptic) reported
@dantomlinson92 Another season down the drain. I thought Hodgson would be given next season after signings being announced. It’s like Groundhog Day at the KCOM. New coach needs to be ruthless. Players have cost 2 decent blokes their jobs.
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dale ward
(@wookieward) reported
@KCOMhome had buffering issues for a few days now. Is there a problem in the Hessle area #kcom
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Chica Roja
(@chicaroja8) reported
@virginmedia I can't ring. No mobile service. I am using my KCom internet to tweet
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mark
(@markcoops23) reported
@kcom @seanroyce1 over 30 mins on hold yesterday to try and change my BB package. No answer, even though I was 4th in the queue. Why aren’t you offering your existing customer the same packages open to new customers in these very challenging times? Show the country that you care!
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Mattbot
(@En2erTheMattrix) reported
KCOM WIFI IS ACTUAL ****.
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brad
(@boothby_bradley) reported
disgusting service from @KCOMhome @KCOMcare our village has no access to wifi/internet and KCOM won’t send an engineer out until Monday 15th. now can’t work from home, ultimately losing money, great given the current economical climate. worst provider going!!!
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Bill Robins 🇹🇷
(@BillRobins6) reported
**** the negativity, Is it Saturday yet…. UP THE ******* TIGERS let’s get the KCOM bouncing again and get the lads over the line #hcafc #UTT 🍺🐅
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