KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kingston upon Hull, England 21
Manchester, England 21
Liverpool, England 10
London, England 8
Huddersfield, England 3
Watford, England 3
Slough, England 2
Mirfield, England 2
Cleckheaton, England 1
Tower Hamlets, England 1
Southwark, England 1
Paddington, England 1
Wembley, England 1
Warrington, England 1
Hackney, England 1
Milton Keynes, England 1
Gateshead, England 1
Beverley, England 1
Bewdley, England 1
Cottingham, England 1
Thamesmead, England 1
Camden Town, England 1
Dagenham, England 1
Sheffield, England 1
Rochdale, England 1
Holborn, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • nick__head Nick Head (@nick__head) reported

    Looks like KCom are increasing prices and giving you an "upgraded package"...Who ******** has £50 a month spare to spend on internet. Why increase my speed, no websites throughput that fast anyways. You are just monopolising us again. Forcing us to upgrade.

  • JonnyBoyLUFC74 Jonny Brown 💙💛🏆 (@JonnyBoyLUFC74) reported

    @k4ty_b My missus has had same problem , kcom utter shite today

  • 1985Tricky Ricky Wamsley (@1985Tricky) reported

    @KCOMhome Working from home just isn't an option when you move properties and can't get an installation date for a simple connection. 3 weeks, still waiting and poor communication/excuses from KCOM. My presence at the inlaws to have Internet connection for work is wearing thin. Very Poor!

  • MyKayThoughts Kay (@MyKayThoughts) reported

    @HullCityRob @KCOMhome I'm also having this exact issue on Plusnet. I've noticed that I could access the kcom website at the beginning of the year, but unable to a few months ago and still unable to now?

  • aeroplanejacko AEROPLANE JA(C)KO⚫️🟠 (@aeroplanejacko) reported

    @PhilRudderforth @TomButl55445942 I rant at the telly far too regularly Deaths , hospitalisation is evidently down Oh And we must be allowed to get back in the Kcom Open up I say

  • daryldixon716 Daryl Dixon (@daryldixon716) reported

    @GreatBr48769413 @Elwick70 They have had their own telephone system since early 1900’s, and now it’s part of KCOM.. quite a few examples of the Cream boxes still exist, they were also the uk first fully digital network, which started 1989!

  • petetheblue pete dennison (@petetheblue) reported

    @Rod_Studd Was at the KCOM last Monday, face masks worn or no entry. Out of the 4,000 Leeds fans maybe two dozen. More worrying then the kits Rod. Poor showing by Leeds fans.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Half of wyke was in my home because of kcom outage.

  • petetheblue pete dennison (@petetheblue) reported

    @markcass13 @fishface58 Yes and the clubs were told of the rules about letting fans back. I’m pissed off wearing mine at the KCOM last week. But I don’t just think about myself , the stewards were poor and the rfl should look into why blatant disregard was evident.

  • Elwick70 Bryan Elwick (@Elwick70) reported

    @GreatBr48769413 They were never part of the GPO, hence their own cream boxes rather than red. There were a few towns up and down the country who opted to run their own systems. All but Hull ended up joining the national network. Even today, there are no BT lines in Hull. It’s all KCOM

  • WolfOfBadenoch_ Craig Campbell (@WolfOfBadenoch_) reported

    @mattsko @Disc_light BT didn’t take over the phone network in Hull, so it stayed independent, no idea why. Was run by what’s now KCOM

  • colinwooldridge colin wooldridge (@colinwooldridge) reported

    Any bell end criticising @joshogriffo for dropping the ball after rupturning his achillies get to ****... If your an fc fan dont bother going back to KCOM you arent welcome

  • david_weston4 David Weston 🏆🐯🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@david_weston4) reported

    @HullCity Will never be the same as the KCOM and the KC 😭

  • Legstar85 David Leaming (@Legstar85) reported

    @NRL Marc Sneyd, from the half way line at the KCom against Wakefield in some of the worst weather you are likely to see. #HullFC

  • Claire49206 The Jackos (@Claire49206) reported

    @KCOMhome was thinking of joining kcom but like others who are experiencing them laying the fibre cable it’s a BIG F**K O*F, leaving traffic lights not working, blocking the roads with no diversions and expect you to wait 10 mins while they dig up the land and making you late!!!!

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