KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Mattbot
(@En2erTheMattrix) reported
Half of wyke was in my home because of kcom outage.
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Kay
(@MyKayThoughts) reported
@HullCityRob @KCOMhome I'm also having this exact issue on Plusnet. I've noticed that I could access the kcom website at the beginning of the year, but unable to a few months ago and still unable to now?
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James Parker
(@JamesSWParker) reported
Apparently several people have complained about this and it was also on @RadioHumberside. A ******* crutches had to turn back today after walking all the way down. It’s unacceptable this point of access is cut off at the very end without warning. KCOM stadium should open it up!
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Jamie Turnbull
(@ThatjamieT) reported
@HullCity Shame to lose the KC/KCOM as it has a ring to it but MKM doesn't sound bad at all! WELCOME TO THE M K M STADIUM.
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Craig Campbell
(@WolfOfBadenoch_) reported
@mattsko @Disc_light BT didn’t take over the phone network in Hull, so it stayed independent, no idea why. Was run by what’s now KCOM
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damo⚫️⚪️
(@damo59558195) reported
@whitestarhullfc Terrible I didn’t mind kc/kcom at least that was connected to the stadium and how it was paid for
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Jonny Brown 💙💛🏆
(@JonnyBoyLUFC74) reported
@k4ty_b My missus has had same problem , kcom utter shite today
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Hull (C)ity KSA 🎗
(@KsaHull) reported
@BentosTheEnigma @HullCity I've just got used to calling it the kcom. Its not actually a big problem but I'm just going to forgot to call it the MKM Stadium
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Stevo
(@Joshstevoo) reported
Internet has been down for 4 days now, been waiting for an engineer since Saturday but had no communication from KCOM themselves. From a customer standpoint this is absolutely unacceptable. @KCOMcare @KCOMhome
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Richard 🇬🇧
(@Ricker666) reported
@Mobile_Dom @KCOMhome @LightningFibre Same. BT rolled out full fibre to somewhere down the road and just stopped. 900 down from KCOM will be a dream. Downloading Xbox games and playing them the same day!
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James Falkingham
(@_falky) reported
@Yorkshire_Grit I had the same issue with BT, got fed up and cancelled contract. In our area KCom have put in the infrastructure for fibre to the premises in local villages around here
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Mattbot
(@En2erTheMattrix) reported
I know its in the series so now I…. Whilst I'm being mad at kcom can I help fml.
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Nick Head
(@nick__head) reported
Looks like KCom are increasing prices and giving you an "upgraded package"...Who ******** has £50 a month spare to spend on internet. Why increase my speed, no websites throughput that fast anyways. You are just monopolising us again. Forcing us to upgrade.
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Jake 🐝
(@JakeLewiston) reported
No ticket, no problem. I'll be there in August whether it's the KCOM or Anfield.
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Toby
(@toby_2332) reported
@TheBardOfAnlaby you not down the kcom col?