KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Rick 🎗
(@HullCityLive) reported
Fav game was the defeat to Chelsea in the FA Cup because it was nice to see the KCOM full and it was a last hurrah for Bowen and Grosicki. Worst was obviously Wigan. The night the years of disinterest and decline all came home to roost. #hcafc were a laughing stock. #hcafc2020
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ᔕᕼᗩᑕᛕ 🎄
(@ShackHull) reported
@HDMHullCity Would you have Harry Maguire back at the KCom if he completely lost his **** and acted like a big divvy?
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Darren Bunting
(@musichqhull) reported
@Sir_RyKitching @KCOMhome not Kcom but mobile signal for Giffgaff & Tesco Mobile is shocking on Bev Rd this afternoon - trying to stream is impossible
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⚽WAM™
(@mellors30) reported
@lauraonlife_ @KCOMhome @KCOMcare With any fault, KCOM will get a period of time to fix, this is a standard 2-3 working days, which will not cover the weekend, however with this being an area issue, we are aware this is being treated with importance. we apologise & hope to have it rectified on Mon
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Neil Barker
(@NeilDBarker) reported
@toriiikane @KCOMcare Still having issues here in HU7, our router seems to me remotely rebooting itself for the past 2 hours though it's meant to be getting checked by KCom just waiting for a reply back.
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Jacob Hodgson
(@JacobHodgson01) reported
@KCOMhome I have been running some tests over the past few days with my network and others on the KCOM infrastructure. Do you throttle XBOX downloads at 5PM? It has been consistent for the past few days?
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Ian Foster 🎗
(@Fozzie040388) reported
Do @KCOMhome turn down everyone's Internet speed on a night about 8pm or is it just us? Swear it happens every night. #KCom #crapservice
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Jack
(@a75215278) reported
Anybody else’s Kcom internet down? #Hull #Kcom @KCOMhom
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Mikee
(@MikeeP1981) reported
My Internet seems crap lately, constantly dipping as losing my skyq and imac and alexa connections, funny its been bad since neighbour had fibre installed and they was up the pole fitting wiring #kcom
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Mattbot
(@En2erTheMattrix) reported
Sat at no mans sky on just my home because of kcom outage.
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Torrrrri 🦈
(@toriiikane) reported
I manage high level complaints for a telecommunications company as their customer service is dogshit but hell its nothing compared to @KCOMhome’s nonexistent customer service all together. If bigger companies who have over 4 mill customers can respond then tiny kcom can too!
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🍳
(@Ayub_1088) reported
@cave_ian @BegbieTheCat @jeremycorbyn do i give a damn abt virgin,sky, plusnet,hyperoptic,talktalk,zen,vodaphone, BT,glide,post office,ask4,kcom and about a 100 others?
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goldentruetiger
(@goldentruetiger) reported
@bbcburnsy @HumbersideSport too slow, no ideas, no plan b.... sound familiar. It’s Groundhog Day again at the KCom. #hcafc
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Nigel Alexander
(@NigelAl72456531) reported
@mattdeanbbc Poor display today Matt. The midfield lacked energy. KCOM pitch not at its best today but no excuse.Time to freshen things up for the trip to the Seasiders.
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KCOM Care
(@KCOMcare) reported
On Tuesday 15 December and Wednesday 16 December we will be carrying out essential maintenance across the KCOM network. This work will take place between 10:00pm on Tuesday 15 December to 05:00am on Wednesday 16 December. (1/3)
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