KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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J Carney
(@FabledGold) reported
@dazzahatty @KCOMhome @CrowleLights It's down for many of us. It's not your issue, it's theirs somewhere in the network. Just started having problems 15mins ago and now no internet at all. A site showing reports of problems shows a spike for Kcom in the last half hour.
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Cass
(@markcass13) reported
from
Hessle, England
@mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc
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Jack Hammer... 🏴
(@Ace247) reported
@KCOMhome Fantastic service, wouldn't change to another provider regardless of who it is ... #KCOM #KCOMhome
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Brian M A
(@brianma68) reported
@KCOM why are my down load speeds so low?
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James
(@Hendothermic_) reported
@Caddicarus Meanwhile my internet is the most unreliable **** I've ever had to pay for. If anyone from KCOM is reading this, **** you, give me the 400mbps download I'm paying for, not ******* 80 if anything at all.
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Mattbot
(@En2erTheMattrix) reported
Kcom wifi is actual ****. Not all snakes go hiss.
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CI🇪🇺👍
(@ceeing42) reported
@Humberbeat Need to have words with KCom, their webmail service appears to have been comprehensively hacked & passwords stolen.
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Mattbot
(@En2erTheMattrix) reported
Ive found 3 baby spiders in my home because of kcom outage.
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Kyle Booth
(@KyleBooth101) reported
@Everton Worst support to coke to the KCOM this season
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Becky 🐝
(@Beccaa_Booo) reported
Kcom is so **** tonight, it says it’s going to take 22 hours to download the last 0.5gb of Farm Manager 2021 😭
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Ofcom
(@Ofcom) reported
@domhall @gwobek @domhall Hi Dominic, regarding landline provision, BT and KCOM are the only providers in the UK that are required to provide a service upon request. They should advise if this can be provided.
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elongated muskrat
(@yadlen_) reported
Can KCOM please explain why I was told there was an issue with my router and then when I changed it there was still no internet? Sounds like a you problem.
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Hoppers
(@HoppersHopkins) reported
@mkmbs I'd bring my 7 year old exiled Tiger who still hasn't been to the KCOM for a game, it's tough being a junior City supporter down South, poor kid gets grief from Gillingham youth and plastic Spurs kiddos!
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Pete Beaumont
(@PeteBeaumont8) reported
@Damo17hullfc Shocker you chose Kcom it’s not a bad stadium but it’s not the best. And Donny wow not at all.
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Lee Brown
(@lablife46) reported
@kcom another poor night’s connectivity… probably not helped by the fact the connection box on the telegraph post is taped up because the casing is damaged. Again an expensive and shocking service. People in Hull deserve much better!
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