KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Batley, England 7
Normanton, England 7
Kingston upon Hull, England 5
London, England 4
Halifax, England 4
Croydon, England 3
Manchester, England 2
Hackney, England 1
Glasgow, Scotland 1
Bobbington, England 1
Hounslow, England 1
Harringay, England 1
Leeds, England 1
Beverley, England 1
Widnes, England 1
Barnet, England 1
Barking, England 1
Carlisle, England 1
Southwark, England 1
Prescot, England 1
Orpington, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • chewystuey stuart (@chewystuey) reported

    @charlesmeade3 I will do as I have better knowledge of the Kcom network than you.

  • Lynxii Lynxi (@Lynxii) reported

    @KCOMhome KCOM down? Anyone else having issues?

  • charlesmeade3 Charles (@charlesmeade3) reported

    @chewystuey That number of providers who can provide their own service cheaper are as limited as the point you make about Hull and KCom. I’m not confusing anything, he offered broadband at cost price to anyone who needed it. There are not service providers offering packages below BT cost lvl

  • Djt4251 Djt425 (@Djt4251) reported

    @HullCity @gavinwhyte8 I'm a hull city fan from Washington state USA. Anywho once covid is over so never but it would be nice to have a trip to the KCOM

  • Feniandinho Noel👁 (@Feniandinho) reported

    KCOM WiFi has gone down.

  • carolwright_ carol (@carolwright_) reported

    Kcom is honestly the biggest bag of **** known to man

  • brianlloyd1959 Brian Lloyd (@brianlloyd1959) reported

    @susannareid100 Beat you to it Susanna! My Mother in law was vaccinated at the Kcom stadium Hull, 2 weeks ago. Great news however, as every shot is another one closer to defeating this awful virus. Up the Tigers!

  • chris_a_tye Chris Tye (@chris_a_tye) reported

    What’s with the pitch at the KCom? I hope this finally puts to bed the old ‘Rugby ruins the pitch’ myth. It!s the worst I’ve ever seen it.

  • tall_n_moody Tom💙 (@tall_n_moody) reported

    @DataAugmented Internet connections are far too expensive, where I am there is really only 1 internet company KCOM. The 400 Mbps down, 35 up, unlimited package is £50 a month, yet the 30 Mbps down, 15 Mbps up package is still £40 a month!

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    KCOM WIFI IS ACTUAL ****.

  • F0rzaMouse Mouse (@F0rzaMouse) reported

    @kcom ya internet is garbage

  • KathrynBatte Kathryn Batte (@KathrynBatte) reported

    KCOM wifi deciding to go down before we score really is not the one. But it is 1-0.

  • Xyteee Xyte (@Xyteee) reported

    Why do I pay £48 a month for the most unstable broadband connection in the UK. KCOM is probably better than this ****.

  • jordhookk Jord (@jordhookk) reported

    Kcom pitch looks like olivers mount, awful

  • TigerDor TigerDor 💙 (@TigerDor) reported

    @HullCityAFCAus Me too. Poor penalties tonight. Pitch worst I’ve ever seen at KCOM. Hope we don’t regret not bringing in a striker!

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