KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Stanmore, England | 1 |
| Halifax, England | 4 |
| Batley, England | 3 |
| Kingston upon Hull, England | 5 |
| Manchester, England | 2 |
| Normanton, England | 2 |
| London, England | 3 |
| Hammersmith, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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JillHB (@jill_hb) reported@KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.
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Peter Brady (@peternb70) reported@KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless
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Andrew Ross (@Andy_Ross1962) reported@Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.
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ItsJustJosh (@Craucoes) reported@RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/
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Andrew Ross (@Andy_Ross1962) reported@Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.
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lanesrA (@lanesrA1sauce) reported@Farris_Ull @KCOMhome Yea all the card Machines are down mate, everyone looses out except the monopoly wich is kcom as usual.
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Baz Cooper (@bazdjcooper) reportedBit of a delay on the old signal front. @bbcburns, can you get KCOM to come and fix me tinterweb.
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Joseph daniel foster (@DanielDanny4755) reported@KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM
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Paula Burnby (@BurnbyPaula) reported@KCOMhome Why do you need to access my account to explain what the additional £3 is being used for unless I sign up for 2 years with a service that at best is mediocre? Surely you aren’t that inept you can’t give a reason behind the different charges? #avoidingthequestion #kcom
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Bean. 🍇 (@HLJOHNO) reported@TheRealJamieKay Those phone boxes have been there for literal YEARS. We're talking pre-pandemic. Also they have been decorated by KCOM, not the council, because Hull FAMOUSLY has their own phone network/internet provider rather than using BT. Their phone boxes were originally white not red.
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Michael (@MikeeP1981) reportedAnyone else hu8 area issues with net #Kcom
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Kasper the Ghost of Kaspa (@KasperCoin) reported👻 $KASPER Announcement – Delisting from Biconomy 🚨 After careful review, we’ve decided to delist Kasper from Biconomy. Liquidity will be safely withdrawn and injected in coming DEXes as ZEAL or KCom Withdrawals are possible until September 30th, but we strongly advise everyone to withdraw before August 31st. This wasn’t an easy call but it’s the right one for the health of Kasper and the community. Why did we take this step? 1.Without any prior notice, Biconomy launched a high-APR EARN program for Kasper. While flattering, it was concerning since the team was never informed or consulted. 2.Shortly after, new unexpected demands appeared: •More sell orders of Kasper requested. •Additional liquidity requirements not agreed upon before. •Conditions that surprised both our team and our market makers. 3.We’ve noticed similar issues affecting other KRC20 projects What’s Next? The liquidity previously tied to Biconomy will now be redirected into the new DEXes launching in the Kaspa ecosystem within days. This doesn’t means we’ll not be listing in bigger exchanges in the coming months This means $KASPER trading will be freer, fairer, and without restrictions, exactly how DeFi should be. The key Leaving Biconomy is not a setback. We’re moving towards a future where Kasper grows stronger, more independent, and aligned with the vision of open and unrestricted building on Kaspa. Kasino, KasMixer, Proof of Works, DAGScan… the ghost doesn’t stop. This is just the beginning. See you in the trenches The Kasper Team 👻 $KASPER the Ghost of $KAS on #KRC20 & #KRC721
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soph (@sophgamess) reportedI just wanted to play battlefield 1 all day and my internet is still down🫠 ****** Kcom surprise surprise
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ItsJustJosh (@Craucoes) reported@Gazzz_91 @KCOMhome KCOM State in there contract you will still pay for a non functioning service, Unless it has been 14 days or longer
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Jason Dolan 🏴 (@CityJason) reported@Soley1904 @JoePalmerUK @hullcityretro Remember him marking hazard at kcom and he never let him by all game, very on it that day
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