KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Natasha Smithson
(@Nasmith40) reported
@KCOMhome All I’m ever told is we will email the planning department and get back to you… does this secret planning department even exist ? Even your staff apparently can’t speak to them can only email them ! Appallingly service KCOM .
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(Marty) New Era 23 #uptheleopards
(@theLeosRL) reported
@RalphDaveralph @KCOMhome We have the same problem kcom sh☆te
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🌸 Mandy 🌸
(@Hull50) reported
@KCOMhome Never any offers for existing customers! having to pay extortionate prices for crap internet that doesn’t even reach every room #Hull #kcom #ripoff
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Al Gradwell
(@AlGradwell) reported
@KCOMcare @KCOMhome @hullreporters Day 9 - Engineering team have arrived only knowing about 1 x house and have no idea about the other houses on the street - even though they are all logged. Still no KCOM Customer Services or management update received. The ineptitude continues.
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Richard
(@Droid_1989) reported
That KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.
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BritpopDrummer
(@PitchersDrummer) reported
@KCOMhome is 2 to 3 working days for an engineer to even start looking into an internet outage really acceptable in today’s day and age? Especially for new customers, especially when they rely on the internet for their job? #kcom #internet #outage
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Mihu Nowak
(@Mihu_Nowak) reported
@KCOMcare Disgusted with poor kcom broadband at HU7 since Wednesday. Paying £55.99 for full fibre 400 and have just 5-25Mbps it’s feels like KCOM gave me middle finger... fat rats
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Peter Brady
(@peternb70) reported
@KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless
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Barley
(@Peterbarley91) reported
Also had to buy a Wi-Fi extender and it’s still rubbish! Ms3 have now finished laying there lines down here so it the router isn’t resolved I will be leaving Kcom
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.
(@VindaIoo) reported
@JMEden_97 not as bad as kcom
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Andy Clark
(@andyclark1973) reported
from
Kirk Ella, England
@kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website
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Lucy 🖤
(@lucyk512) reported
Love it when everything in the house runs through the wifi and then KCom goes down. At this rate we might as well have signed up to get the money for using less electricity because the only thing working is the sodding lamps.
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Viking Photography York
(@vikingphotoyork) reported
@Holmes_Rich @KCOMhome There are issues with KCOM at the moment
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Steve w
(@Stevew17171717) reported
@liamelve @wehavehaditnow Liam go to kcom these poles are 1950 technology with no support they will be down soon when connexin fail
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🌻mei | ceo of yoohankim
(@Jomeimei421) reported
@du_tala KDJ’s appearance is never described beyond “average looking” for a very, very long time in the webnovel! The first time (I can think of) that explicitly describes him is when the KCom members are looking up at his while the Demon Realm is being destroyed and see that he is crying
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