KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Middle Child
(@MiddleChildHull) reported
Has Kcom internet gone down?
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Theo Farrer
(@TheoFarrer) reported
from
City of Kingston upon Hull, England
@KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks
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Ollie 🎗
(@OllieOllie87) reported
@bbcburnsy Not in the slightest. KCOM is a fair bit more expensive than other ISP’s but having used those, the service and speeds provided by KCOM are far superior. Sky, BT, Virgin Media all included. We might not have any option but the option we have is IMO the best.
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staffy63
(@staffy63) reported
@curtiswoodhous8 KCOM is it…. They’re absolutely garbage and I’m even having to buy extra data because it’s that **** along with their customers service
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PhilT
(@HullPhilT) reported
@AndIsaidNoNoNo @HCAFCTigerlink All of the above, plus meeting Sir Bobby Robson at half time at Fer Ark, when Jan Molby was the gaffer (I was a guest of the sponsor KCom). Losing to Luton and Sir Bobby asked me what I thought the problem was..... 😳
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emma 🍑
(@kazooeykablooey) reported
@DenverTheCoder im looking into broadband for my flat il be moving into fibre is not available, and kcom need permission from the owner of the building to install it, yet this **** comes up when i put the address into ofcom's website i will probably just end up getting ADSL
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Dave Allanach
(@davethetekkie) reported
The VDSL line at the new house is running at a staggeringly poor 6.9Mb/s down… my 4G connection is showing 2/4 bars and I’m getting 4Mb/s on my phone. That KCOM FTTP connection point outside is looking more attractive by the second.
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VÌNTAGE wants a gdm 😭
(@daehyeonbliss) reported
wtf did i just watch? kcom staff that was so unprofessional its fckn live?! hello?
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Jamie
(@slowcrushh) reported
Anyone in Hull have an Android that keeps forgetting Kcom WiFi network, then told access denied when you try to connect? Every time I come home it happens.
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Eleanor ٩( ᐛ )و
(@eleanorweeee) reported
will never stop shocking me how **** kcom is, constantly dying hnnnnng
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Phil Taylor. nearly a pensioner.
(@Phil48James) reported
@andytlee_2 @HullHour @KCOMhome I have been with 3 for years and never had any issues, And oops I may have meant 30 a month. My son has had no issues with the home broadband, 3 are concentrating on rolling it out in Hull because of the monopoly KCOM have.
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russell
(@russeaside1053) reported
@FreeviewTV All the down was dug up to fit KCOM and the town has had problems tv ever since? I play for local bowls team and ask team members if trouble tv and yes they all have all over withernsea. People have bought tv's then find signal breaks up wether it's Freeview, freesat or any
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Scott Wood
(@SWood18) reported
@CityView1904 @KCOMhome I have KCOM, and pay more than I would with Sky or BT, but the service they offer is so superior to anyone elses. Nobody can match their speeds.
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Tim Ridge
(@TimRidge3) reported
@citytillidie81 @curtiswoodhous8 My mrs is from Hull & we currently live there. She has never lived anywhere else but thinks its wonderful. I pine for sheffield infact the ONLY thing I like about hull is the people. The infrastructure is shocking, roads terrible, kcom monopoly rediculous etc etc
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russell
(@russeaside1053) reported
@FreeviewTV It does ? So why does 4G interfere? We've had problems in withernsea ever since KCOM fitted new broadband in the town 2 months ago..will that effect it?
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