KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Batley, England 6
Kingston upon Hull, England 3
Manchester, England 3
Normanton, England 2
Bolton, England 1
Reading, England 1
London, England 1
Halifax, England 1
Hackney, England 1
Glasgow, Scotland 1
Bobbington, England 1
Hounslow, England 1
Harringay, England 1

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • hullcity_pfa David Batte 🎗 (@hullcity_pfa) reported from Swanland, England

    Has nobody worked on that kcom pitch in the last 2 weeks it looks awful

  • MikeeP1981 Mikee (@MikeeP1981) reported

    My Internet seems crap lately, constantly dipping as losing my skyq and imac and alexa connections, funny its been bad since neighbour had fibre installed and they was up the pole fitting wiring #kcom

  • C_Ripley72 Craig Ripley (@C_Ripley72) reported

    @KCOMhome hello kcom, I've noticed for the last couple of days my dl speeds for the Steam platform is terrible. Not even hitting 1meg sec. Are these being throttled? Thanks.

  • C_Ripley72 Craig Ripley (@C_Ripley72) reported

    @XMissFuryX @KCOMhome So how long do we have to endure this for? Do we get a rebate on the money we pay for a service we are not getting. Kcom why don't you just come out with it and say you are throttling everyone's Internet?

  • Ian_yorks Ian Money (@Ian_yorks) reported from South Cave, England

    @Steve09425095 @seanroyce1 10mbps download and 0.75 mbps upload here thanks to @KCOMhome. Yet the CEO claims that all KCom customers have lightstream, a groundbreaking internet connection. I struggle to do my job from home because of the poor internet.

  • Sinoc229 Sinoc (@Sinoc229) reported

    @SuperBulletWill for some reason there's steamworks checks during loading screens, and since everyone and there mom is downloading cyberpunk it's slowing the whole service down and thus making loading times in Kcom take longer. it's a well made videogame

  • idi0teque_ saff (@idi0teque_) reported

    bradley won’t let me rename the wifi to kcom to make me feel less homesick what an awful boyfriend

  • mellors30 ⚽WAM™ (@mellors30) reported

    @lauraonlife_ @KCOMhome @KCOMcare With any fault, KCOM will get a period of time to fix, this is a standard 2-3 working days, which will not cover the weekend, however with this being an area issue, we are aware this is being treated with importance. we apologise & hope to have it rectified on Mon

  • torialilith toria (@torialilith) reported

    KCOM i am begging u to get your **** together

  • Steve09425095 Steve (@Steve09425095) reported

    @taff_owst @KCOMhome @Roisindubh7 Thanks I hope so too just fed up of getting put through the ringer with lies from kcom that there are no restrictions etc I've sent them lots of evidence screens of packetloss etc have it logged with customer complaints and pre logged issue with ofcom ready for 8 week deadlock

  • willsonjamesd James Willson (@willsonjamesd) reported

    @DanLittle180 @DavidMeyler Kcom do a 900Mbps package now so guessing it is, £79 a month isn’t too bad either

  • NigelAl72456531 Nigel Alexander (@NigelAl72456531) reported

    @mattdeanbbc Poor display today Matt. The midfield lacked energy. KCOM pitch not at its best today but no excuse.Time to freshen things up for the trip to the Seasiders.

  • kev_harker Kev (@kev_harker) reported

    @leestelfox @LondonFaithful @KentWomble Groundman at the KCOM a couple of years ago came out and stated that football did more damage to the pitch then RL did,

  • alfie_hordon Alfie Hordon (@alfie_hordon) reported

    @tjayhearson tell you what heard that kcom craven park ain’t bad

  • Killertom63 Tom Beer (@Killertom63) reported

    @Eleanor_Hewitt @KCOMcare I'm getting 65ms (Normally have 1ms) ping. 550 Down (Normally 900). 42 Up (Normally 50). I love how they are not even acknowledging these outages! Unprofessional service from Kcom as always.

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