KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
-
millie
(@BanisterMillie) reported
i’m gonna kill whoever made the decision that hull had to be the anomaly and FORCE US TO USE KCOM EVEN THO ITS ******* **** ITS SO BAD IM GONNA FUSJSKAOSUSNGBAKAOgsall
-
Stavros Kebabadopolus
(@StavrosFC) reported
@Mickey___J I dunno mate, we've just had signs put up to say the poles are going up down the street. The KCOM lightstream service here is good to ne fair
-
Chris Green
(@Chris_P_Green) reported
@DianaJohnsonMP Another example of @KCOMcare monopoly at work, and we wonder why other Internet Service providers won't come to Hull. KCOM could and should allow other providers to use their network but money speaks volumes and they don't....
-
emma 🧡
(@flovercarat) reported
DAMN THE KCOM LINEUP IS SO GOOD SOFAR
-
Anthony
(@Anthony74349435) reported
@KCOMcare 8 weeks I was promised an engineer would be coming to see the location problem my router,my hub and telephone line that KCOM placed under the 3x4 stairs cupboard “WHY? resulting in a poor signal and difficulty to get to the phone. £50 monthly!
-
Twizt
(@TwiztMCFC) reported
@17woid @ManCity Foden never scored at the KCOM
-
JimToFriends
(@JamesStart10) reported
@SueHodg78985334 @looknorthBBC So get onto kcom and demand they let others use there infrastructure,kcom as put up hundreds of poles up all over Hull because it would have cost to much to go underground,I totally agree with you're grievances but the problem is kcoms monopoly of internet provider
-
The Jackflap
(@thejackflap) reported
@Milky_Buttons_ @Connexin @KCOMhome The KCOM network is built brilliantly, but the service they provide is incredibly flawed after years of growing their reach but not their support team. Hell, if you want Sky, TalkTalk or most other providers they run down another network. I don't get your point?
-
stormyuk
(@stormy_uk) reported
@paulnickersonuk @KCOMhome Good speed and service, terrible pricing is how I have a love hate relationship with KCOM.
-
Mattbot
(@En2erTheMattrix) reported
I was gonna become a meme. I wanna preload no mans sky on just my home because of kcom outage.
-
millstonebarn
(@millstonebarn) reported
@GreyAreaUK All providers will be going this way to support the PSTN being retired and replaced with VoIP. Should be okay in general (not withstanding the ongoing issues my mother has had with KCOM). I'd trust PlusNet much more with this.
-
tom
(@Trockay_) reported
@DizzyTT Move to hull. KCOM would never
-
ggxrazorz
(@GGX_RazorzYT) reported
Kcom you are the worst ISP in existance
-
Mattbot
(@En2erTheMattrix) reported
Sat at no mans sky on just my home because of kcom outage.
-
Chris Holwell
(@litenheat69) reported
@peter_levy Connexion, the council, Ofgem and SDG Group don't care I've contacted all of them and they don't want to know. Nothing on consultations with residents and flying under the telecoms act. Kcom are as bad for not allowing reasonable access. Best of luck sticking them up in our area