KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Anthony
(@Anthony74349435) reported
@KCOMcare 8 weeks I was promised an engineer would be coming to see the location problem my router,my hub and telephone line that KCOM placed under the 3x4 stairs cupboard “WHY? resulting in a poor signal and difficulty to get to the phone. £50 monthly!
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Dan Ford
(@DanFord1986) reported
@Haths51 @RSGreen1983 @hulllive They didn't do it because Kcom or KC as it was at the time priced it so high for rental that it wouldnt have been a viable option to come to hull. Why would you charge a customer £30 a month when as a ratio its costing £50 a month to supply that customer? Its not viable.
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Mattbot
(@En2erTheMattrix) reported
Bought a car and Sunday big weekend tickets not a parking space why are people mad at kcom can I help fml.
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Michael Norfolk
(@man0633) reported
@KCOMhome for the past 5 months i have called you frequently as i am yet to have my billing set up after moving house. Why can’t you deal with this. I have been a KCOM. Customer for over 30 years. All i did was move to a new house. I have not had this with any other utility
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🌻mei | 🐇🐺🦌 propaganda
(@Jomeimei421) reported
so today I learned that ORV is getting short stories after the reserialization of World After the Fall I want to see the post epilogue REAL BAD but I think realistically, the short stories will probably be character vignettes of KCom during the events of ORV
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Mattbot
(@En2erTheMattrix) reported
I was gonna become a meme. I wanna preload no mans sky on just my home because of kcom outage.
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ClubHein
(@ClubHein) reported
@quarantiern Yes (ignoring the absolutely terrible game at the KCOM in October)
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Stef Walton
(@Stef_Walton) reported
This has been going on for at least a year on/off after I lost the will to live with the issue. Someone there somewhere must be able to sort their system out for something so bloody simple. This @kcom email address has been in use for 26 years. Craziness
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Chris Green
(@Chris_P_Green) reported
@DianaJohnsonMP Another example of @KCOMcare monopoly at work, and we wonder why other Internet Service providers won't come to Hull. KCOM could and should allow other providers to use their network but money speaks volumes and they don't....
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Spencer Dixon
(@spencer68) reported
@Nasstar We're a former KCom and now Nasstar customer. Our MPLS network has been up & down since 3am this morning. Your service levels are shockingly bad. Extremely difficult to get hold of anyone. No information what's going on. No indication its even being look at!
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ggxrazorz
(@GGX_RazorzYT) reported
Kcom you are the worst ISP in existance
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Old Grandpa Joe — Joe Collins
(@Old_GrandpaJoe) reported
@lukeOT92 My last two tweets will tell you that I agree with you Luke, Elder looks identical to Greaves, our stadium is still called the KCOM and our second goal scorer vs Cardiff was Lewis Coyle, not Lewie. Terrible
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Prof. Sir SL. Backing Boris
(@OptimisticLyon) reported
@Frankel001 @tim_urbancrap @Kevin_Maguire To get full fibre FTTP no one can really compete with KCom at present especially if like some you want a landline phone. KCom are going VOIP in the near future and binning copper wire altogether. There is also the fact the office is based in Hull if you have problems.
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stormyuk
(@stormy_uk) reported
@paulnickersonuk @KCOMhome Good speed and service, terrible pricing is how I have a love hate relationship with KCOM.
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KCOM
(@KCOMhome) reported
@philwalsh4eyes I'm sorry to hear about your problem with your kcom lightstream connection. if you private message us we can do some check with you
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