KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

Less
More

kcom-uk Hero Image

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Halifax, England 10
Kingston upon Hull, England 6
Batley, England 5
Newcastle upon Tyne, England 4
London, England 4
Normanton, England 4
Manchester, England 3
Leeds, England 3
Ealing, England 2
Enfield Town, England 1
Southwark, England 1
Blackburn, England 1
Birmingham, England 1
Ilford, England 1
Rushden, England 1
Fulham, England 1
Bexleyheath, England 1
Prescot, England 1
Southall, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • rmckenzie7288 Robert McKenzie (@rmckenzie7288) reported

    @KCOMhome typical **** KCOM, you've got multiple reports of no Internet in HU6 yet you still haven't acknowledged it on any of your socials or your website, your customer service is ****.

  • fireshoes Robert Taylor (@fireshoes) reported

    @Fencingbrick I never even got to cast Chup! Had it hand one game and got 6 lands, no double black. I did have a fun sequence of eot KCom returning Kiln Fiend, then playing the Kiln Fiend, Act of Treasoning it, and Galv Blasting face to kill my opponent from out of nowhere.

  • enjoysilences And another thing... (@enjoysilences) reported

    @McBazface @EmmaHardyMP Service is good but costs are high. KCom are a monopoly provider which means bundling broadband, phone, TV together is significantly more expensive here than I’ve paid anywhere else in the UK. Also the hole drilled through wall wasn’t blocked properly so got rising damp.

  • russeaside1053 russell (@russeaside1053) reported

    @FreeviewTV All the down was dug up to fit KCOM and the town has had problems tv ever since? I play for local bowls team and ask team members if trouble tv and yes they all have all over withernsea. People have bought tv's then find signal breaks up wether it's Freeview, freesat or any

  • russeaside1053 russell (@russeaside1053) reported

    @FreeviewAdvice i've just been on Freeview Twitter they said contact you TV gone off again after watching since 9am he thinks it's 4G interfere,been problem in HU19 months now. It's on fb here now' tv gone off again' Ever since KCOM dug up town months ago You need to investigate

  • Tencryn Tencryn (@Tencryn) reported

    @JBennett360 @KCOMcare Seems like it. This happened 4 days ago too but slightly different. I wonder what's going on for kcom to have issues like this all of a sudden.

  • TheReal_MGLive MG_Live (@TheReal_MGLive) reported

    @KCOMhome Seems to be a problem on your end kcom this morning. cant access sites ect

  • headscarfpride Ian Cuthbert (@headscarfpride) reported from Cottingham, England

    @Ambraneri Mine was the same. Apparently Kcom are having problems with their internet this morning. I’ve turned off my wi fi and now using the 02 data. It’s working fine now.

  • lufctw ty🇧🇷 (@lufctw) reported

    I'm in a bad place, not mentally, I've just gone past the KCOM on the train.

  • AfcbWorn AFCB match worn shirts (@AfcbWorn) reported

    @BFerraby7 We were brilliant for half an hour took the foot of the gas and made several errors leading to their goals or chances. We never do well at the Kcom so expect a tough game we do have Lerma, Cahill and potentially Rogers to lean on for some more players

  • Charlie61430377 Charlie Holden (@Charlie61430377) reported

    @RoperCallum Could of been worse could of sat for 80 mins in kcom watching one of the worst, boring and **** performances I’ve ever seen.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. There's a carpet being fitted in the car wtf.

  • MikeeP1981 Michael (@MikeeP1981) reported

    updated KCOM package on 30th July, no letter , nothing on account, ring sales team as advised but nothing on system apart from order going through yesterday... apparently changed system and way things done in last few weeks so everything slow... bit like their internet then

  • staffy63 staffy63 (@staffy63) reported

    @curtiswoodhous8 KCOM is it…. They’re absolutely garbage and I’m even having to buy extra data because it’s that **** along with their customers service

  • Shm4yd Shmayd 🎗️ (@Shm4yd) reported

    Kcom is down again looool actual joke of a service

Map Check Current Status