KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

Less
More

kcom-uk Hero Image

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Normanton, England 6
Halifax, England 6
Batley, England 5
Kingston upon Hull, England 5
London, England 4
Croydon, England 3
Harringay, England 1
Leeds, England 1
Beverley, England 1
Widnes, England 1
Barnet, England 1
Barking, England 1
Carlisle, England 1
Southwark, England 1
Prescot, England 1
Orpington, England 1
Windsor, England 1
City of Kingston upon Hull, England 1
Hounslow, England 1
East Grinstead, England 1
Stanmore, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • spygod20 David (@spygod20) reported

    @outagedetect Hu55ng kcom Internet not working

  • LegendsRise_1 LegendsRise (@LegendsRise_1) reported

    @kcom Any chance of some help as to why my connection to my Internet through my mobile phone is rubbish? It spends nearly as much time disabled as I do!!

  • dazzahatty Darren Hatfield (C) 🐯🥳🍾🥂 (@dazzahatty) reported

    @brfctom @bensonsforjerry @tonifcbarca That was the bane of my life last season. Can't wait to go back to KCOM now MKM. Been too god damn long. Painful!

  • D_Atkin David Atkin (@D_Atkin) reported

    If you're in Hull and having issues accessing certain websites, it's a KCOM DNS issue. KCOM currently have engineers working on the problem. #hull #internet #kcom

  • Kurtis_T7 Kurtis (@Kurtis_T7) reported

    @NicoGrindley @BlizzardCSEU_EN Did you get sorted, think I’m having the same issue, Kcom no connection to blizzard what soo ever

  • Tencryn Tencryn (@Tencryn) reported

    @JBennett360 @KCOMcare Seems like it. This happened 4 days ago too but slightly different. I wonder what's going on for kcom to have issues like this all of a sudden.

  • Shm4yd Shmayd 🎗️ (@Shm4yd) reported

    Kcom is down again looool actual joke of a service

  • headscarfpride Ian Cuthbert (@headscarfpride) reported from Cottingham, England

    @Ambraneri Mine was the same. Apparently Kcom are having problems with their internet this morning. I’ve turned off my wi fi and now using the 02 data. It’s working fine now.

  • TheMurphy2806 Jon Murphy #KWAhousechamps #goingoutagaineventualy (@TheMurphy2806) reported

    @POTUS we also have the issue in hull. and kcom is really awful

  • mark_russ67 Mark Russell (@mark_russ67) reported

    @KCOMhome more nuisance calls 00306914241568 this time saying my Kcom internet is having issues. Caller says based in HU1 London. People need to be aware this is a scam !

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. There's a carpet being fitted in the car wtf.

  • enjoysilences And another thing... (@enjoysilences) reported

    @McBazface @EmmaHardyMP Service is good but costs are high. KCom are a monopoly provider which means bundling broadband, phone, TV together is significantly more expensive here than I’ve paid anywhere else in the UK. Also the hole drilled through wall wasn’t blocked properly so got rising damp.

  • KCOMhome KCOM (@KCOMhome) reported

    @OkayIshh_FB Afternoon Are you connecting through a VPN? or direct to the KCOM network?

  • MattHutch89 Matthew Hutchinson (@MattHutch89) reported

    @ItsjustmeAliD How weird is that 😮 on the bright side least you don’t live in Hull we only get one choice here and KCOM is crap but a case of having to put up with it!

  • _startingline_ 🤍 ebony-rae 🤍 | 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@_startingline_) reported

    man why does kcom have to go down when i’m watching disney+

Map Check Current Status