KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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๐ฉท๐ต๐๐๐๐ฉท (@ThePlaanetThief) reportedKcom are absolute dog shite idk how there's so many issues constantly
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Kermit Sama (@RileyAsari) reportedMate I Swear KCOM Are actually so ****, All day had slow connection, Cant even open a new tab without it taking all day
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lee opie (@leemelonopie) reportedIs @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull
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Mx. Star (@sonder_star) reportedwhy is my wifi down and kcom said its an era thing yet nobody i know in my area is affected ๐ญ๐ญ๐ญ pls my datas gonna run out
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Gazarelda (@Gazarelda) reported@official_seany @andreajenkyns You think KCom should fix potholes?
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Paul ๐ฌ๐ง๐ช๐ธ๐น๐ท (@kingswood_tiger) reported@MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues ๐คฌ #kcom
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Goodmeister (@goodmeister) reported@AvonandsomerRob I'm in Hull and we have Kcom which isn't available anywhere else. (We have white phone boxes, not red). I pay for 600mps and it's way faster than anywhere else I've been. They offer up to 900 here as well. New customer offer is ยฃ35pm here as well.
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Jon Kirby (@JonKirby1974) reported@Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place
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vVSoull (@LeighJane19) reported@KCOMhome That's all u ever say kcom " working hard to fix it" 6 hours later joke
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IAN_EBO_LAD (@ebolad1) reported@KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet
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Ricako (@ric_ako) reported@KCOMhome KCOM any updates on todays outage in YO8? What has happened, and any idea on when we can be expecting service to be restored?
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Mihu Nowak (@Mihu_Nowak) reported@KCOMhome Really??? No duh, current KCOM service itโs in 99.3% so ******๐คฎ๐คI'm curious if Iโm able to apply to a tribunal๐ค
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Adam ๐ฏ ๐ฟ (@AlterAdam89) reported@lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.
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Jeanniebabe ๐ (@g01dy) reported@KCOMhome @KCOMcare Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.
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Bean. ๐ (@HLJOHNO) reported@TheRealJamieKay Those phone boxes have been there for literal YEARS. We're talking pre-pandemic. Also they have been decorated by KCOM, not the council, because Hull FAMOUSLY has their own phone network/internet provider rather than using BT. Their phone boxes were originally white not red.