KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Adam (@Cardinal_Malt) reported@ciaran296 @KCOMhome I know it might be hard to believe (especially after today's outage) when I say this, but as someone who has lived outside of hull, kcom lightstream is actually more reliable and stable then some of the providers of had elsewhere
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tils🧡🖤 (@T1LLYYYYY_) reportedlove kcom going down every 2-3 business days
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Mike Covell (@MikeCovell) reportedAnyone else having intermittent signal with their kcom?
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Michael (@MikeeP1981) reported@KCOMhome issues hu89 area net been on n off red light router , saw kcom vans around d earlier but left since went off
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Chris Green (@Chris_P_Green) reported@angus_young61 Take a walk down Cranbrook Avenue towards Greenwood Avenue you have KCOM poles with interconnecting wires one side with Connexion Poles on the other, it's unbelievable and totally unappealing and once their wires go up Cranbrook Avenue will look ridiculous. @DianaJohnsonMP
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KCOM (@KCOMhome) reported@Jakewoolford01 Hello Jake KCOM do not provider Wi-Fi just the service up to the router. if you are having issues with your Wi-Fi there is a help section on our website
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Bean. 🍇 (@HLJOHNO) reported@TheRealJamieKay Those phone boxes have been there for literal YEARS. We're talking pre-pandemic. Also they have been decorated by KCOM, not the council, because Hull FAMOUSLY has their own phone network/internet provider rather than using BT. Their phone boxes were originally white not red.
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Jon Kirby (@JonKirby1974) reported@Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place
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KCOM (@KCOMhome) reportedPart 1/2 A KCOM spokesperson said: “We have identified the technical issue affecting our network and our engineers are working hard to fix it. Thanks to the resilience built into our network the issue was picked up within minutes and most people’s services should have been
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bingbong (@flibberdigibert) reported@KCOM as large areas of Hull are without internet, at what point do consider your customers? Give us an update and likely timeframe. There are businesses and customers working from home. Don't treat us like crap cos we will walk.
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Kasper the Ghost of Kaspa (@KasperCoin) reported👻 $KASPER Announcement – Delisting from Biconomy 🚨 After careful review, we’ve decided to delist Kasper from Biconomy. Liquidity will be safely withdrawn and injected in coming DEXes as ZEAL or KCom Withdrawals are possible until September 30th, but we strongly advise everyone to withdraw before August 31st. This wasn’t an easy call but it’s the right one for the health of Kasper and the community. Why did we take this step? 1.Without any prior notice, Biconomy launched a high-APR EARN program for Kasper. While flattering, it was concerning since the team was never informed or consulted. 2.Shortly after, new unexpected demands appeared: •More sell orders of Kasper requested. •Additional liquidity requirements not agreed upon before. •Conditions that surprised both our team and our market makers. 3.We’ve noticed similar issues affecting other KRC20 projects What’s Next? The liquidity previously tied to Biconomy will now be redirected into the new DEXes launching in the Kaspa ecosystem within days. This doesn’t means we’ll not be listing in bigger exchanges in the coming months This means $KASPER trading will be freer, fairer, and without restrictions, exactly how DeFi should be. The key Leaving Biconomy is not a setback. We’re moving towards a future where Kasper grows stronger, more independent, and aligned with the vision of open and unrestricted building on Kaspa. Kasino, KasMixer, Proof of Works, DAGScan… the ghost doesn’t stop. This is just the beginning. See you in the trenches The Kasper Team 👻 $KASPER the Ghost of $KAS on #KRC20 & #KRC721
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Al Gradwell (@AlGradwell) reported@KCOMcare @KCOMhome @hullreporters Day 9 - Engineering team have arrived only knowing about 1 x house and have no idea about the other houses on the street - even though they are all logged. Still no KCOM Customer Services or management update received. The ineptitude continues.
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Andy Clark (@andyclark1973) reported from Kirk Ella, England@kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website
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James Lockwood (@EnfieldTiger) reported@lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason
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lee opie (@leemelonopie) reportedIs @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull
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