KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Manchester, England 4
Batley, England 4
Normanton, England 3
Leeds, England 3
London, England 3
Kingston upon Hull, England 3
Halifax, England 2
Southall, England 1
Newcastle upon Tyne, England 1
City of London, England 1
Bolton, England 1
Reading, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • waynetatton Wayne Tatton (@waynetatton) reported

    @SWGfL_Official I'm having real trouble accessing SWGFL and Project Evolve - my web browser keeps timing out. All other websites are fine. Please can I check that all is well at your end as my internet provider (KCOM) are saying it's an issue with the website. Thanks

  • BillRobins6 Bill Robins 🇹🇷 (@BillRobins6) reported

    **** the negativity, Is it Saturday yet…. UP THE ******* TIGERS let’s get the KCOM bouncing again and get the lads over the line #hcafc #UTT 🍺🐅

  • GunnOlly Olly Gunn (@GunnOlly) reported

    What data do you have apart from pre-registration that supports the investment in our area? And don’t say pre-registration because the poles were never mentioned. Not even a huge saving over KCOM which have great customer service. Not painting a great picture of Connexin.

  • Dying_Snail Darren (@Dying_Snail) reported

    @KCOMhome Hi,rang Monday to report that the fiber cable to the property had been cut, said a engineer would come to fix it today, but Kcom send a installer instead of a underground cable engineer, so how long do I have to wait now?

  • spudsinwater @spudsinwater (@spudsinwater) reported

    @andy_mansell72 @Carlwilks2011 Why don’t you look at the crowds both rugby teams were getting last time they were in the 2nd divisions of their sport and compare that with City this season? The BIGGEST DERBY IN THE WORLD had never once sold out at the KCOM / MKM in the top division of its sport. FACT.

  • wilsonpeter48 peter wilson (@wilsonpeter48) reported

    Times or kcom be hard ball and go for profit. You know what they say elephants never forget

  • StarrySeaWitch Starry ⭐✨🌟 (@StarrySeaWitch) reported

    @charmcitylwy Brown wants to go after wage theft. KCOM has some kind of dog whistle ads and thinks more people should be in the criminal justice system because that's how they get access to services. They are both terrible but I think Brown is slightly less terrible.

  • Jomeimei421 🌻mei | ceo of yoohankim (@Jomeimei421) reported

    KCom individually come to their own conclusions about TWSA, and they realize KDJ is probably the one who needs comforting the most so KDJ is just sitting there, braced for a slap in the face, feeling guiltier by the second when it never comes…he doesn’t know how to be forgiven

  • scumfc1005 John Allison (@scumfc1005) reported

    @RLDToo @derek1910 Never had to "Market" a derby game at the KCOM before. Ticket sales must be really poor for Adam to resort to this from both sets of fans.

  • chicaroja8 Chica Roja (@chicaroja8) reported

    @virginmedia I can't ring. No mobile service. I am using my KCom internet to tweet

  • AndrewN77197386 Andrew North (@AndrewN77197386) reported

    Waiting for tech support for a land-line fault at #kcom on their chat for over 30 minutes... 70 mins in total. Can someone please respond.?

  • boothby_bradley Bradley Boothby (@boothby_bradley) reported

    disgusting service from @KCOMhome @KCOMcare our village has no access to wifi/internet and KCOM won’t send an engineer out until Monday 15th. if you have to work from home, you’re ultimately lose money, great given the current economical climate. worst provider going!!!

  • FridayNightWars FridayNightWars (@FridayNightWars) reported

    @Blumpykin @zillowgonewild Legit you have access to KCOM WiFi there. I live near here (its near Hull) and you can get WiFi signal from KCOM there

  • rainbowkate1989 hummingbird (@rainbowkate1989) reported

    @KCOMhome is anyone having problems with kcom Internet?

  • Dying_Snail Darren (@Dying_Snail) reported

    @KCOMhome day 8 without home Internet this time, it been a total of 14 days without home Internet from the last 28 days and I'm down as vulnerable customer on Kcom's system, but I see you still took the full £54.99.

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