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KCOM

KCOM Outage Map

The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 4
Batley, England 2
Normanton, England 1
Hammersmith, England 1
Kingston upon Hull, England 6
Manchester, England 1
Harringay, England 1
Halifax, England 5
Oldham, England 1
Preston, England 1
Hessle, England 1
Enfield Town, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • ric_ako
    Ricako (@ric_ako) reported

    @KCOMhome KCOM any updates on todays outage in YO8? What has happened, and any idea on when we can be expecting service to be restored?

  • DaGiNGeR42
    DaGiNGeR42 🎗🇹🇷 (@DaGiNGeR42) reported

    @HULLCITYREFRESH I’d actually say KC sounds the worst out of KC KCOM and MKM. Maybe each name grew on me so it sounds better to me. I just think saying “we’re at the MKM on Saturday” has a nice ring to it

  • SilverHumber
    Silver Humber (@SilverHumber) reported

    @KCOMhome My Lightstream internet is still down despite multiple reboots. What's up KCom?

  • lanesrA1sauce
    lanesrA (@lanesrA1sauce) reported

    @Farris_Ull @KCOMhome Yea all the card Machines are down mate, everyone looses out except the monopoly wich is kcom as usual.

  • jezrileyfrench
    Jez riley french (@jezrileyfrench) reported

    @KCOMhome still problematic today (25th) & I'm also still waiting for a full reply to a different issue which I raised directly with Kcom almost 2 weeks ago.

  • Jim_Baconnaise
    Jim Bacon (@Jim_Baconnaise) reported

    Piggy backing in the People’s Republic of Hull is dogshit. Dogshit you’ve stepped in, tried to prise out wi a peg under the sink tap and it’s splashed in your face. WTF is going on, are you throttling non-KCOM connections. We’re obliged to use your network, it’s a joke. @KCOMcare

  • KCOMhome
    KCOM (@KCOMhome) reported

    A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.

  • zigzagtoes
    zigzagtoes (@zigzagtoes) reported

    @Tosh_ag @MikeeP1981 It's always worth having a secondary dns. Most of the time I don't realise kcom is down, cos of a back up dns I entered years ago. Anyhoos, main router settings, look for gateway settings, and as secondary put googles (8.8.8.8) or search net for others, in primary put kcoms....

  • Vennie2691
    Vennie (@Vennie2691) reported

    @KCOMhome what is the matter with KCOM AGAIN? MY 200 / 75 MBS service is SO slow I can't even run a speed test!

  • MFIJake
    Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported

    @ReformDylan @andreajenkyns Yet more ignorance from Reform activists. Hull has never had traditional red phone boxes. It's always had its own independent telephone company, now KCom. And its phone boxes are cream. BT has never operated in Hull.

  • tramac1964
    Traceymac1964 (@tramac1964) reported

    @kappacino @sen_j59 It is. Although we're starting to see other companies start to creep in. Only trouble is the competition is digging up half of Hull in order to install their own infrastructure as KCOM wont share theirs.

  • indianasc0nes
    hc (@indianasc0nes) reported

    @PollardRach I was on KCom when I lived in Hull, it was the worst internet provider I’ve ever experienced. The TV would disconnect from the WiFi despite it being less than 2m from the router. Signal upstairs was non existent. Horrendous

  • ltruongyeg
    Trulea.kas (@ltruongyeg) reported

    Felix is this your exit strategy? When Kas community is down and KCom devs are grinding in bunkers to keep the Kas community going? To drag a prominent Kas leader and a top ranking nft project? (Not copy & paste, look a little harder). All by dwindling your slander in an important thread? Seek help and I wish you all the best doing so.

  • Reshody
    Reşit Kurşun (@Reshody) reported

    @MrCowper I don’t know what kind of deal you have with @KCOMhome but it is about how much you loose man. I lost more money than I pay for monthly service. Do you think Kcom will compansate? Not in a million years.

  • MikeCovell
    Mike Covell (@MikeCovell) reported

    Anyone else having intermittent signal with their kcom?

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