KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Karl
(@hcafckarl) reported
O2 are ******* **** it takes absolutely ages for anything to load on 4G. What a joke. It’s bad enough being on KCOM internet as well 😡
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Lee2e
(@2elee2e) reported
@IPsychooI mate its my internet 2, since christmas ive lost my 5g and running off the 2.4 connection, im with Kcom and its known to be a bag of shite, im gonna ring them this week tho to get my 5g back, its not showing on any of my devices, yeh it was a bad weekend bro
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Nicola jayne Lawson
(@NicolajayneLaws) reported
@JasonRead9 @KCOMhome @bbcburnsy Yes I work for KCOM Jason I wouldn’t have a problem letting anyone know that. I haven’t trolled you at any point. I’ve provided you with facts and figures and an alternate view to your own.
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Darren Dalby
(@DarrenDalby) reported
@CraigBeck Seems like they've given up. Hull and the Isle of Man are the only two places there's a monopoly network. Sky should have bought kcom when they had the chance
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Advanced_Alarms
(@Advanced_Alarms) reported
doesn’t do bank holidays or Sundays, apologies to our customers who had a limited response to emails set over the weekend as we as currently using a router & 4g dongle from the IT junk pile. Hopefully #kcom will resolve the issue & get us connected again 2/2
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Mattbot
(@En2erTheMattrix) reported
Quick turn it offme: I wanna preload no mans sky on just my home because of kcom outage.
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Baz Cooper
(@bazdjcooper) reported
There have been some teams that have come to the KCOM this season and given it a real go, have made life difficult for #hcafc. Northampton Town the worst by some distance, rolled over and offered their bellies for a rampant tickling.
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angryman3
(@jawsofdeathdjn) reported
@JWhittlesElbow @althurstonsport Even in the premier league, the atmosphere at the kcom has never got close to a city v scunny derby at BP.
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geoff
(@VictorMeldrew17) reported
@JasonRead9 @KCOMhome @bbcburnsy Moved from Beverley where Kcom broadband cost me £42 per month, moved to Leicester had Sky broadband at £28 pm. Kcom are running an illegal monopoly in Hull area and having everybody’s pants down. #shameful
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𝕬𝖉𝖆𝖒 𝕸𝖎𝖙𝖈𝖍𝖊𝖑𝖑
(@adamknives) reported
The hole in the ground for kcom is patched, it's almost ready and holy **** I NEED THIS FIBRE so sick of dogshit connection
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Goolie
(@Goolie6) reported
Well it's brown bin day tommorow be interesting to see if cart can get down street it couldn't last week for green bin. Kcom creating caos. #Goole
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👁SCI👁
(@sci_twit) reported
<SCI>watch ~ KCOM are monitoring their broadband service.
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Jon
(@BattleScarredUK) reported
@Niki44 @Skyhelp KCOM are as bad.
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Hull Libraries
(@hull_libraries) reported
@ysomendez Hello, yes this is a problem we have had intermittently since this morning. It is a KCom issue and they are working on it. Our apologies.
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Graham Cannon 🎗️
(@GrahamCannon) reported
@pchapman24 @HullCity Worked ok for me but @Uzzell01 had to go onto 4g - could it be a KCOM issue?