KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| Halifax, England | 3 |
| Kingston upon Hull, England | 6 |
| Manchester, England | 2 |
| Normanton, England | 2 |
| Batley, England | 2 |
| London, England | 3 |
| Hammersmith, England | 1 |
| Harringay, England | 1 |
| Oldham, England | 1 |
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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TeeGee (@Suimavave) reported@D_L1997 That Golding support try at the Kcom is gonna hit me like a steam train
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Jeanniebabe 💙 (@g01dy) reported@KCOMhome Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.
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Jon Kirby (@JonKirby1974) reported@Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place
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Paula Burnby (@BurnbyPaula) reported@jobrady68 @KCOMhome Appalling service from Kcom
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Jeanflambé 🇪🇺 (@jongibbins) reportedEvidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...
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Jordan Tyson (@jordantyson92) reportedAnyone else’s 4G shite as well? I know Kcom is down like…
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. (@hcityafc) reported@kcom internet gone down west of the river by looks of it #uptherobins
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Mihu Nowak (@Mihu_Nowak) reported@KCOMcare Disgusted with poor kcom broadband at HU7 since Wednesday. Paying £55.99 for full fibre 400 and have just 5-25Mbps it’s feels like KCOM gave me middle finger... fat rats
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Helen Stebbings (@helenstebb) reported@MartinSLewis I've banked with @Barclays for 38 years and never had a single problem. Had my phone and later internet with kcom for 32 years. Now because of their ridiculous pricing and the fact their don't have a monopoly in Hull any more I am changing
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Gary Yorkshire (@GaryYorkshire) reported@JPAzure @MrCowper Alternative means … go on, like what? Move house to an area with BT coverage? Ring up Elon and get some Starlink? I’m all ears. It’s not the fact that KCOM systems go down, it’s the long fix times. We’re hearing ‘hopefully by Tuesday’.
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Michael (@MikeeP1981) reportedAnyone else hu8 area issues with net #Kcom
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lee opie (@leemelonopie) reportedIs @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull
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(Marty) New Era 23 #uptheleopards (@theLeosRL) reported@RalphDaveralph @KCOMhome We have the same problem kcom sh☆te
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Jon Kirby (@JonKirby1974) reportedHey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service
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Tony Roe P/F 🐯 (@RomeoOscarEcho) reported@PhilGraham19 Thanks Phil. We're going to leave this kcom shyte Internet service.
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