KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Alexander Reza Wood (@AwReza) reported@marktheram7 Same in Hull. Goes way back as the area has it's own independent phone network. KCOM. That's why we cannot change supplier, bit of a monopoly which is rubbish for price . The phone box is cream to highlight this
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Dave Lee (@davelee1968) reportedBeen trying to download a 6.5GB file since 8:30 this morning. The connection to the internet has dropped out about 9 or 10 times. KCom service has been very erratic and shite for several weeks now and it’s actively ******* up my work.
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CI🇪🇺👍 (@ceeing42) reported@Humberbeat Need to have words with KCom, their webmail service appears to have been comprehensively hacked & passwords stolen.
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Daniel (@danjsansam) reported@GrahamTigers @IanSherer @KCOMhome Can’t really fault KCOM can count on one hand it’s gone down in 4 years for me.
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Jack Hammer... 🏴 (@Ace247) reported@KCOMhome Fantastic service, wouldn't change to another provider regardless of who it is ... #KCOM #KCOMhome
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elongated muskrat (@yadlen_) reportedCan KCOM please explain why I was told there was an issue with my router and then when I changed it there was still no internet? Sounds like a you problem.
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Psygnosevo (@ytevo79) reported@FrEaK_HullFC Just had Kcom dig our path up and put little Kcom boxes outside every house, very weird to see lol. But was debating going with them but my problem isn't ISP related but the latest Disney update on certain TVs
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Lee Brown (@lablife46) reported@kcom another poor night’s connectivity… probably not helped by the fact the connection box on the telegraph post is taped up because the casing is damaged. Again an expensive and shocking service. People in Hull deserve much better!
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Cass (@markcass13) reported from Hessle, England@mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc
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The black cloud (@Rob_Baxter_) reported@Super6 First Boothferry Park Last KCOM Best Anfield worst Vetch field
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louthinator (@oclulouthinator) reported@KCOMhome for those of you still having problems, the outage may have messed up your router settings so you might have to factory reset which is something kcom support will not tell you to do yet it fixed my problem easy. Their actual support was not helpful at all.
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Alan Atkinson (@AlanAtkinson85) reported@HullCityLive Ehab now uses Whisper after KCom turned their back on him. Similar with the takeover, he's sending facsimiles to Turkey - just bad pictures of money with smiling fans behind it.
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Mattbot (@En2erTheMattrix) reportedKcom wifi is actual ****. Not all snakes go hiss.
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KCOM (@KCOMhome) reported@JacobUK_ Please let us know if you are continuing to have issue. Either calls us on 01482 606101 or on our live chat service. Thanks, KCOM
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