KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Nick Head
(@nick__head) reported
Looks like KCom are increasing prices and giving you an "upgraded package"...Who ******** has £50 a month spare to spend on internet. Why increase my speed, no websites throughput that fast anyways. You are just monopolising us again. Forcing us to upgrade.
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James Parker
(@JamesSWParker) reported
Apparently several people have complained about this and it was also on @RadioHumberside. A ******* crutches had to turn back today after walking all the way down. It’s unacceptable this point of access is cut off at the very end without warning. KCOM stadium should open it up!
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Jamie
(@slowcrushh) reported
Pay £44 a month to KCOM and it doesn't work. Am ready to take up arms to achieve broadband communism.
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Hull (C)ity KSA 🎗
(@KsaHull) reported
@BentosTheEnigma @HullCity I've just got used to calling it the kcom. Its not actually a big problem but I'm just going to forgot to call it the MKM Stadium
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leewalker©️🐯🖤🧡 💙
(@wakka80) reported
from
City of Kingston upon Hull, England
@Uzzell01 same here even when went down to the kcom photo event 😢
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spingo bobingo
(@HiConnorImDad) reported
idk what's stunted the growth of Hull more, the bombings in ww2 or Kcom's insistance on giving the city the worst possible internet coverage with 0 competition
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David Lane
(@davidapl3) reported
@KOMCARE problem with account. But waiting too long on phone and no response to emails. KCOM owe me money from my old account and are overcharging me on my new account.
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sam
(@Coder_Go) reported
@RoryMaybe @Morgarine Yeah mine is in KCOM stadium so 10 minute drive at worst.
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Daryl Dixon
(@daryldixon716) reported
@GreatBr48769413 @Elwick70 They have had their own telephone system since early 1900’s, and now it’s part of KCOM.. quite a few examples of the Cream boxes still exist, they were also the uk first fully digital network, which started 1989!
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Mattbot
(@En2erTheMattrix) reported
Half of wyke was in my home because of kcom outage.
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The Jackos
(@Claire49206) reported
@KCOMhome was thinking of joining kcom but like others who are experiencing them laying the fibre cable it’s a BIG F**K O*F, leaving traffic lights not working, blocking the roads with no diversions and expect you to wait 10 mins while they dig up the land and making you late!!!!
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damo⚫️⚪️
(@damo59558195) reported
@whitestarhullfc Terrible I didn’t mind kc/kcom at least that was connected to the stadium and how it was paid for
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Craig Campbell
(@WolfOfBadenoch_) reported
@mattsko @Disc_light BT didn’t take over the phone network in Hull, so it stayed independent, no idea why. Was run by what’s now KCOM
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Richard 🇬🇧
(@Ricker666) reported
@Mobile_Dom @KCOMhome @LightningFibre Same. BT rolled out full fibre to somewhere down the road and just stopped. 900 down from KCOM will be a dream. Downloading Xbox games and playing them the same day!
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Toby
(@toby_2332) reported
@TheBardOfAnlaby you not down the kcom col?
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