KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Becky 🐝
(@Beccaa_Booo) reported
Kcom is so **** tonight, it says it’s going to take 22 hours to download the last 0.5gb of Farm Manager 2021 😭
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Jarvo
(@CityView1904) reported
from
City of Kingston upon Hull, England
Is KCOM down again? #Hull
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James
(@Hendothermic_) reported
@Caddicarus Meanwhile my internet is the most unreliable **** I've ever had to pay for. If anyone from KCOM is reading this, **** you, give me the 400mbps download I'm paying for, not ******* 80 if anything at all.
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Psygnosevo
(@ytevo79) reported
@FrEaK_HullFC Just had Kcom dig our path up and put little Kcom boxes outside every house, very weird to see lol. But was debating going with them but my problem isn't ISP related but the latest Disney update on certain TVs
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Kane Fulton
(@KaneFulton) reported
@stuartjpage @WeAreOpenreach @NOW I was very patient with the advisor who was friendly, so I agreed to try a new microfilter first. I was less impressed with her 'If it's not the microfilter then I dunno what the problem is' line! Kcom customers don't know how good they have it.
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Hannah
(@orangarnold) reported
@AAEmmerson @miss_s_b I'm with KCOM (living in Hull problems) but have been mildly curious
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Ally
(@Ally_Moments) reported
@KCOMcare I downloaded the Kcom app today and it won't go past the login screen. A company whose sole purpose is communication and you can't make your app work?
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J Carney
(@FabledGold) reported
@dazzahatty @KCOMhome @CrowleLights It's down for many of us. It's not your issue, it's theirs somewhere in the network. Just started having problems 15mins ago and now no internet at all. A site showing reports of problems shows a spike for Kcom in the last half hour.
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CI🇪🇺👍
(@ceeing42) reported
@Humberbeat Need to have words with KCom, their webmail service appears to have been comprehensively hacked & passwords stolen.
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Alexander Reza Wood
(@AwReza) reported
@marktheram7 Same in Hull. Goes way back as the area has it's own independent phone network. KCOM. That's why we cannot change supplier, bit of a monopoly which is rubbish for price . The phone box is cream to highlight this
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paul robinson
(@paulrob68060100) reported
@Uzzell01 @TigerDor @DiddyCD Its not as bad as Fish/Dolan. Nothing could be as bad as that. No coffins being carried to the KCOM with RIP city on them yet
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Michael Reed
(@Mikerz_44) reported
FFS KCom. We wait years for them to install full-fibre and even when they are doing it in darkest Lincolnshire they can't do it on their own doorstep, and they have just told me they are reducing our broadband speed by 33% with no other choices. No way to run a service! #KCom
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And another thing...
(@enjoysilences) reported
@EmmaHardyMP Currently working from home in the KCom area. Paying more for that than the people I work with not in the KCom area. Maintaining monopoly provision is regressive as people on lower salaries pay a higher % of pay for connectivity. Support reforming business rates.
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Cass
(@markcass13) reported
from
Hessle, England
@mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc
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The black cloud
(@Rob_Baxter_) reported
@Super6 First Boothferry Park Last KCOM Best Anfield worst Vetch field
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