KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
Check Current Status
E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
-
Paul
(@Tigercroup) reported
@HullCity Don’t stress people, sending 160 emails down a KCOM line could take 3 hours. Hold tight. 😬😬
-
Mark Taylor
(@markjwt) reported
@KCOMhome @EmmaHardyMP Hi Emma...could you help me? My mum has alzheimers and KCOM have cut her fone off, depriving her of a potential life line if she has another stroke. She had obviously cancelled her DD but I didn't find out until today
-
Luke Bedford
(@lukebed79) reported
@jesslouiseb23 I still remember your horrible lot ripping out our seats and throwing them about at the kcom in that fa Cup tie, if your crying about fan bases yours are a joke.
-
James Drewery
(@JimmyDHCAFC) reported
Have KCOM ever heard of customer service!
-
mie ✩
(@yhksweep) reported
she'll continue to write the epilogue for him for eternity....a never ending story for the one who loves the story the most... for the person kcom is desperately trying to save WAH
-
Alix🍋
(@aIixlemon) reported
power outage uno are they using KCOM?
-
Bricknell Brewery
(@BricknellBeers) reported
@WixHelp I think it might be an issue with my broadband provider (KCOM in Hull, UK). I can access the websites on my phone via 4G but not via wi-fi, so it's probably not an issue at your end.
-
Mattbot
(@En2erTheMattrix) reported
First driving lesson in 2 hours on no mans sky on just my home because of kcom outage.
-
Ralphchops™
(@ralphchops) reported
@TheBardOfAnlaby Ms3 buddy they are laying down a new fibre network won’t need to stay with kcom anymore 20/30 less a month in some cases
-
Keith and Away
(@aleoli2007) reported
@MartinSLewis Can't receive Social tariff broadband with KCOM as already a customer. However can receive it on lowest speed of 30 currently on 300. New customers can get any speed. KCOM is a monopoly
-
Adam read
(@Adamrea23499297) reported
@elonmusk Lol Hull uk as Kcom is terrible lol 😪
-
sharon chambers R/N
(@sharocraft) reported
Oh my word 2 hours on live chat with KCOM whilst I’m not complaining about the operators I’m disappointed I can’t have a engineer to come out it will cost me, surely if something isn’t working properly then they have a duty of care to fix it. Hey ho. Stuck with it.
-
Lisa Whitton 💙
(@whittonlm) reported
Please help @KCOMhome I want to confirm if this is a scam. Received a call from @BT informing us that all KCOM home IP addresses have been changed and are not secure. They wanted me to check something on Google which I refused to do as was concerned re scams. Please clarify!
-
jacqui hudson 🇬🇧
(@jacqui_hudson) reported
A broken internet box since Thursday. I wonder how long Kcom will take to send a new one out and what to do with it once it arrives!
-
mark hughes
(@sparkyhullfc) reported
anyone else's internet connection struggling to connect or real slow? ever since connections dug up our street, kcom has got slower!
Check Current Status