KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
| Location | Reports |
|---|---|
| London, England | 3 |
| Normanton, England | 2 |
| Kingston upon Hull, England | 2 |
| Halifax, England | 7 |
| Manchester, England | 1 |
| Birmingham, England | 1 |
| Batley, England | 2 |
| Stanmore, England | 1 |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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🌻mei | ceo of yoohankim (@Jomeimei421) reported@du_tala KDJ’s appearance is never described beyond “average looking” for a very, very long time in the webnovel! The first time (I can think of) that explicitly describes him is when the KCom members are looking up at his while the Demon Realm is being destroyed and see that he is crying
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Amber (@blacklab115) reportedkcom have got to sort their net out as we pay good money for crap internet!
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IAN_EBO_LAD (@ebolad1) reported@KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet
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StoryGlory81 (@triggersbroom17) reported@bragginghull Is it time to get a sports psychologist in to address our dreadful home form (although I’ve never felt like the Kcom/MKM has ever felt like home). Last season I can take, but this season seems to be a burning issue.
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Bean. 🍇 (@HLJOHNO) reported@TheRealJamieKay Those phone boxes have been there for literal YEARS. We're talking pre-pandemic. Also they have been decorated by KCOM, not the council, because Hull FAMOUSLY has their own phone network/internet provider rather than using BT. Their phone boxes were originally white not red.
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KCOM (@KCOMhome) reportedPart 1/2 A KCOM spokesperson said: “We have identified the technical issue affecting our network and our engineers are working hard to fix it. Thanks to the resilience built into our network the issue was picked up within minutes and most people’s services should have been
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hc (@indianasc0nes) reported@steviee_p @PollardRach Had BT in my flat for 2 years never had an issue. Currently got Sky at my partners house and it’s **** compared to BT but infinitely better than Kcom. Never heard a good thing about Kcom from anyone I’ve spoke to. Service is **** and they take weeks to repair issues
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Neil Peacock (@neilmpeacock) reported@KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to their website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔
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tils🧡🖤 (@T1LLYYYYY_) reportedlove kcom going down every 2-3 business days
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Chris Jackson (@ChrisJa53783666) reported@KCOMcare For the second day running Kcom has been down a lot in HU7. Why?
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Les (@MartinTwigs68) reportedMy kcom internet is down again
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lanesrA (@lanesrA1sauce) reported@Farris_Ull @KCOMhome Yea all the card Machines are down mate, everyone looses out except the monopoly wich is kcom as usual.
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Robbo ▪️🔸🇬🇧🇹🇷 (@itisalex_) reported@KCOMhome Internet is down for those Hull citizens wondering 💩 #KCOM
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David Hoggard (@davidhoggard64) reportedSo it would appear I’m not the only one with internet connectivity issues in Hull #kcom #internet #hull
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Michael (@MikeeP1981) reportedAnyone else hu8 area issues with net #Kcom