KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Proctor
(@proctorstudio) reported
@LukeORiche My computer knowledge was hammered out on the anvil of Dell, but this is a hosting software problem not accessible by me. A combination of KCOM, Nasstar and Eclipse. And they seem to have taken the weekend off.
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Michael Norfolk
(@man0633) reported
@KCOMhome for the past 5 months i have called you frequently as i am yet to have my billing set up after moving house. Why can’t you deal with this. I have been a KCOM. Customer for over 30 years. All i did was move to a new house. I have not had this with any other utility
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Mattbot
(@En2erTheMattrix) reported
Bought a car and Sunday big weekend tickets not a parking space why are people mad at kcom can I help fml.
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craig w pullman
(@craigpullman) reported
from
City of Kingston upon Hull, England
@emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄
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Dakota 🏳️⚧️
(@AloisaTrancyy) reported
KCOM internet going down at the stroke of midnight like a bad modern rendition of A Christmas Carol…
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Jamie Turnbull
(@ThatjamieT) reported
@bet365 You missed never winning at the KCOM/MKM stadium.
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Prof. Sir SL. Backing Boris
(@OptimisticLyon) reported
@Frankel001 @tim_urbancrap @Kevin_Maguire To get full fibre FTTP no one can really compete with KCom at present especially if like some you want a landline phone. KCom are going VOIP in the near future and binning copper wire altogether. There is also the fact the office is based in Hull if you have problems.
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YUJI
(@YUJlHWANG) reported
kcom is so mid… it was ruined by groups of stupid people
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Dave Olsen
(@dave_olsen16) reported
@michaeltriffitt @Invisiblebear84 @MickCordukes Completely agree we should move to standing behind goals but this particular occasion is down to the stupid idea of holding playoff finals at 5th and 6th tier grounds - either switch back to Wembley or hold them at larger stadiums in the area (Elland Road/KCOM/Riverside)
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Bryan Jones
(@jo12525637) reported
@KCOMhome well, very poor first impression of KCOM. Install day and no internet. Frustratingly, they knew there was an issue a week and a half ago and neither told me or sorted it. I now have a new box with flashing lights that does nothing.
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“The likes of Hull City” blog
(@Thelikesofhull) reported
@SATiger75 Yeh the fans were good. “Your support is ******* ****” sang the millwall fans who brought 350 to the kcom, average the same as us this season whilst chasing the play offs and forgot to sing first half…
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Dan Ford
(@DanFord1986) reported
@Haths51 @RSGreen1983 @hulllive Everybody uses the open reach network and is doing fine, so why cant kcom dhare the use of the lines they have? Because it would open up real competition, not these WISPS. Real competition that would drive down prices. Hell, it would also gice us another option to sky!
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stormyuk
(@stormy_uk) reported
@paulnickersonuk @KCOMhome Good speed and service, terrible pricing is how I have a love hate relationship with KCOM.
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Mattbot
(@En2erTheMattrix) reported
Sat at no mans sky on just my home because of kcom outage.
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KCOM
(@KCOMhome) reported
@philwalsh4eyes I'm sorry to hear about your problem with your kcom lightstream connection. if you private message us we can do some check with you
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