KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Mattbot (@En2erTheMattrix) reportedKcom wifi is actual ****. Not all snakes go hiss.
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Dale Pincott (@PincottDale) reported@willsonjamesd @RichieLyric @KCOMhome I've used signal monitoring software for years now (on kcom's advice) with a ASUS ROG Rapture router. I've had issues with hardwire connections and Wireless. Kcom are the common denominator.
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Mike Covell (@MikeCovell) reportedKCom is that slow I've just had a notification telling me that the Battle of Hastings is about to start.
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KCOM (@KCOMhome) reported@JacobUK_ Please let us know if you are continuing to have issue. Either calls us on 01482 606101 or on our live chat service. Thanks, KCOM
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birdy 💙 (@Y81RDY) reported@KCOMcare Hi - I’ve spoken to KCom - there’s an issue with service due to traffic volume - been advised it should be sorted by 10:15
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Psygnosevo (@ytevo79) reported@FrEaK_HullFC Just had Kcom dig our path up and put little Kcom boxes outside every house, very weird to see lol. But was debating going with them but my problem isn't ISP related but the latest Disney update on certain TVs
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Becky 🐝 (@Beccaa_Booo) reportedKcom is so **** tonight, it says it’s going to take 22 hours to download the last 0.5gb of Farm Manager 2021 😭
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Matt Poulton (@mattpoulton) reported@KCOMhome Hi KCOM couple of questions about your Full Fibre service please... - Is the telephone service delivered via interface to the router with Full Fibre? Is it possible to keep an existing telephone number (KCOM) with a switch from copper to fibre?
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Dave Lee (@davelee1968) reported@JoeWestHull I care about KCom fixing it. The issue is with them.
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Mattbot (@En2erTheMattrix) reportedIt's just my home because of kcom outage.
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Peter Kershaw (@PeterKershaw6) reported@RichieLyric @KCOMhome Kcom have got a terrible name they are very scruffy when doing work
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Kevin Billany (@sillybillykev) reported@KCOMhome putting our price up by a 5er a month for same download but pure broadband offering same package for 15% cheaper at £48. Kcom can't price match or any special offer to renew contract ?? Makes no sence at all since pure uses the kcom fibre network?? Time to switch??
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Daniel (@danjsansam) reported@GrahamTigers @IanSherer @KCOMhome Can’t really fault KCOM can count on one hand it’s gone down in 4 years for me.
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louthinator (@oclulouthinator) reported@KCOMhome for those of you still having problems, the outage may have messed up your router settings so you might have to factory reset which is something kcom support will not tell you to do yet it fixed my problem easy. Their actual support was not helpful at all.