KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
Check Current Status
E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
-
elongated muskrat
(@yadlen_) reported
Can KCOM please explain why I was told there was an issue with my router and then when I changed it there was still no internet? Sounds like a you problem.
-
Matt Poulton
(@mattpoulton) reported
@KCOMhome Hi KCOM couple of questions about your Full Fibre service please... - Is the telephone service delivered via interface to the router with Full Fibre? Is it possible to keep an existing telephone number (KCOM) with a switch from copper to fibre?
-
Dave Lee
(@davelee1968) reported
@JoeWestHull I care about KCom fixing it. The issue is with them.
-
Jack Hammer... 🏴
(@Ace247) reported
@KCOMhome Fantastic service, wouldn't change to another provider regardless of who it is ... #KCOM #KCOMhome
-
paul robinson
(@paulrob68060100) reported
@Uzzell01 @TigerDor @DiddyCD Its not as bad as Fish/Dolan. Nothing could be as bad as that. No coffins being carried to the KCOM with RIP city on them yet
-
James
(@Hendothermic_) reported
@Caddicarus Meanwhile my internet is the most unreliable **** I've ever had to pay for. If anyone from KCOM is reading this, **** you, give me the 400mbps download I'm paying for, not ******* 80 if anything at all.
-
birdy 💙
(@Y81RDY) reported
@KCOMcare Hi - I’ve spoken to KCom - there’s an issue with service due to traffic volume - been advised it should be sorted by 10:15
-
And another thing...
(@enjoysilences) reported
@EmmaHardyMP Currently working from home in the KCom area. Paying more for that than the people I work with not in the KCom area. Maintaining monopoly provision is regressive as people on lower salaries pay a higher % of pay for connectivity. Support reforming business rates.
-
CI🇪🇺👍
(@ceeing42) reported
@Humberbeat Need to have words with KCom, their webmail service appears to have been comprehensively hacked & passwords stolen.
-
Jarvo
(@CityView1904) reported
from
City of Kingston upon Hull, England
Is KCOM down again? #Hull
-
Cass
(@markcass13) reported
from
Hessle, England
@mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc
-
Mattbot
(@En2erTheMattrix) reported
Kcom wifi is actual ****. Not all snakes go hiss.
-
Kevin Billany
(@sillybillykev) reported
@KCOMhome putting our price up by a 5er a month for same download but pure broadband offering same package for 15% cheaper at £48. Kcom can't price match or any special offer to renew contract ?? Makes no sence at all since pure uses the kcom fibre network?? Time to switch??
-
Carl
(@Carlwilks2011) reported
@KCOMhome what is going on the Internet is down again. This is the second time in just two weeks, and I start work soon. Not good enough kcom😡
-
j.waugh
(@jwaugh1607) reported
@Communitykc Help deleted all e mails by accident how do you retrieve them. KCOM saying you can’t!!!
Check Current Status