KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kingston upon Hull, England 4
Manchester, England 4
Batley, England 4
Normanton, England 3
Leeds, England 3
London, England 3
Halifax, England 2
Southall, England 1
Newcastle upon Tyne, England 1
City of London, England 1
Bolton, England 1
Reading, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • bazdjcooper Baz Cooper (@bazdjcooper) reported

    @tigerjools60 Wouldn’t be so bad if I was at the KCOM and I could see the game in front of me. We’re still banned.

  • tall_n_moody Tom💙 (@tall_n_moody) reported

    @DataAugmented Internet connections are far too expensive, where I am there is really only 1 internet company KCOM. The 400 Mbps down, 35 up, unlimited package is £50 a month, yet the 30 Mbps down, 15 Mbps up package is still £40 a month!

  • carolwright_ carol (@carolwright_) reported

    Kcom is honestly the biggest bag of **** known to man

  • Xyteee Xyte (@Xyteee) reported

    Why do I pay £48 a month for the most unstable broadband connection in the UK. KCOM is probably better than this ****.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    It's just my home because of kcom outage.

  • Steve09425095 Steve (@Steve09425095) reported

    @terryf007 @KCOMhome Dl app called inssider look for an empty channel then login to the router go to WiFi channels and change it too what ever channel inssider showing low use. Not that itl help it's the kcom network is utter trash on busy /peak times

  • brianlloyd1959 Brian Lloyd (@brianlloyd1959) reported

    @susannareid100 Beat you to it Susanna! My Mother in law was vaccinated at the Kcom stadium Hull, 2 weeks ago. Great news however, as every shot is another one closer to defeating this awful virus. Up the Tigers!

  • timwilkinson__ Tim-in- Sutton-Hull (@timwilkinson__) reported

    @Frenchdog13 You should see the KCom it’s awful 😞

  • Lynxii Lynxi (@Lynxii) reported

    @KCOMhome KCOM down? Anyone else having issues?

  • TB1777 Tom Broadley (@TB1777) reported

    @RobOz73 @HullTransfers Never beat us at the kcom 😜

  • MyPersona123 Bryan MyPersona123 (@MyPersona123) reported

    @NorthLincsCNews I'm not happy that you are allowing KCOM into North Lincs to dig up service strips to lay FTTP when @ofcom don't recognise them as a major ISP in England and their packages are expensive and they don't offer an easy switching process like all other ISPs do. Why ?

  • Matthew_Langham Matthew Langham (@Matthew_Langham) reported

    Interesting to see what role the pitch plays in this game. Never seen it so bad at the KCOM #hcafc

  • terryf007 terry flatt (@terryf007) reported

    @KCOMhome Wish we could, but unfortunately kcom wouldnt help us, even in lockdown and covid

  • Feniandinho Noel👁 (@Feniandinho) reported

    KCOM WiFi has gone down.

  • mellomylz mylz | #RAID (@mellomylz) reported

    @mrandroidgeek @KCOMhome I wouldnt be too happy mate, KCOM is atrocious. My internet has cut out 6 times just today.

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