KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Jon Kirby (@JonKirby1974) reported@Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place
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Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported@andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.
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Nick (@ChelseaNick25) reported@KCOMcare @KCOMhome @KCLightstream I live down kildale close off howdale rd.We had a letter stating we are getting full fibre to the property.Workmen have been and dug in front off only 10 houses and gone. WTF .any info of the plan would be great please.
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DaGiNGeR42 ππΉπ· (@DaGiNGeR42) reported@HULLCITYREFRESH Iβd actually say KC sounds the worst out of KC KCOM and MKM. Maybe each name grew on me so it sounds better to me. I just think saying βweβre at the MKM on Saturdayβ has a nice ring to it
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KCOM (@KCOMhome) reportedA KCOM spokesperson, said: βWe apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. Weβve been working hard behind the scenes to fix the problem and everything should be returning to normal now.
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Chris Dent (@dentchris93) reported@wilson_cllr @Connexin This is a KCOM pole. It was there before the raised bus stop and you can check this on Google maps so I would say this is poor from Hull City Council π³
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MotherOfFestiveDragons ππ©πΌβππͺπΊπ¦ (@HullMichelle75) reported@JanPurling Oh Jan π Hope you feel better soon. Someone tweeted about KCOM earlier and said itβs going to be down a couple of days π― x
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Jake woolford (@Jakewoolford01) reported@kcom might just be the worst Wifi provider ever
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mimi βοΈ (@dokjaqz) reportedand we do have a qualified heaker among kcom so i do not see the need for ysa to be a healer too, im not against ysa being a support bcs her support is still Essential to kcom, every member is essential and has their own strengths but if they reduce her to this role.. euagh
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Neil Peacock (@neilmpeacock) reported@KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to there website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time π€
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Jon Kirby (@JonKirby1974) reportedHey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service
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π©·π΅ππππ©· (@ThePlaanetThief) reportedKcom are absolute dog shite idk how there's so many issues constantly
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Peter Brady (@peternb70) reported@KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom π΄ will have to start the refund route and looking for an alternative provider #poorsupport #faceless
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Lucy π€ (@lucyk512) reportedLove it when everything in the house runs through the wifi and then KCom goes down. At this rate we might as well have signed up to get the money for using less electricity because the only thing working is the sodding lamps.
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David Hoggard (@davidhoggard64) reportedSo it would appear Iβm not the only one with internet connectivity issues in Hull #kcom #internet #hull