KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kingston upon Hull, England 5
Batley, England 5
Normanton, England 3
London, England 3
Manchester, England 3
City of London, England 1
Bolton, England 1
Reading, England 1
Halifax, England 1
Hackney, England 1
Glasgow, Scotland 1
Bobbington, England 1
Hounslow, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • F0rzaMouse Mouse (@F0rzaMouse) reported

    @kcom ya internet is garbage

  • suttonparkp Sutton Park Primary (@suttonparkp) reported

    HELP! Do you have an old laptop at home that you no longer use? If so, we can have them stripped back and made useable for children to access remote learning during lockdown. Please let us know if you, a family member or even a business would like to donate. #remotelearning #kcom

  • a75215278 Jack (@a75215278) reported

    Anybody else’s Kcom internet down? #Hull #Kcom @KCOMhom

  • Xyteee Xyte (@Xyteee) reported

    Why do I pay £48 a month for the most unstable broadband connection in the UK. KCOM is probably better than this ****.

  • chilipeteb Pete Bottomley (@chilipeteb) reported

    @D4V3Y @KCOMhome Unfortunately it’s not available here. KCOM have a monopoly which is why they couldn’t give a toss about the service they offer.

  • bibhashdash Bibhash Dash (@bibhashdash) reported

    Just dropped into single figures on my call queue to Kcom tech support. #OhTheJoy

  • Ayub_1088 🍳 (@Ayub_1088) reported

    @cave_ian @BegbieTheCat @jeremycorbyn do i give a damn abt virgin,sky, plusnet,hyperoptic,talktalk,zen,vodaphone, BT,glide,post office,ask4,kcom and about a 100 others?

  • carolwright_ carol (@carolwright_) reported

    Kcom is honestly the biggest bag of **** known to man

  • eleywrites Scott Eley (@eleywrites) reported

    HT at the KCOM. Hull leading through Hakeeb Adelakun after 18 mins. It’s getting a bit heated and ref Coy has already stopped proceedings to speak with both managers. Charlton are far from out of this and causing Hull problems with ***** into the box. #hafc 1 #cafc 0 @prostint

  • Feniandinho Noel👁 (@Feniandinho) reported

    KCOM WiFi has gone down.

  • WiteWulf Gary Parker (@WiteWulf) reported

    @graemefowler Well, a combination of duty to supply and the Universal Service Obligation that BT and KCOM have signed up to.

  • orangarnold Hannah (@orangarnold) reported

    @dianapwallis There's the other issue of those who don't drive? It seems unfair that they are really restricting things like this. I did hear rumours of the KCOM in West Park being used

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    KCOM WIFI IS ACTUAL ****.

  • ameyandandy 🦉ℹ (@ameyandandy) reported

    @CalElcombe @jeremycorbyn Already happens in Hull zero competition just Kcom means high prices and often poor service

  • McBazface Baz (@McBazface) reported

    @rodjgrimmer @TruthTalkingMav @KCOMcare £42 a month.. here.. i have to say i read a lot from people being negative to kcom but in the 2 decades i've been with them i had about a dozen connection issues and i'm online pretty much 24/7..

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