KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kingston upon Hull, England 4
Manchester, England 4
Normanton, England 3
Batley, England 3
Leeds, England 3
London, England 3
Prescot, England 1
Southall, England 1
Halifax, England 1
Newcastle upon Tyne, England 1
City of London, England 1
Bolton, England 1
Reading, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • raypurchase69 Cal (@raypurchase69) reported

    Support Chris Kendall speaking out about the online abuse he receives as a Super league referee. There really is no place for it, which is why I can't wait to get back to the KCOM to call him a spineless bastard in person.

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    Weather is terrible just like our internet provider @KCOMcare. @Ofcom hope your staying warm by snuggling up with KCOM. #Monopoly

  • terryf007 terry flatt (@terryf007) reported

    @KCOMhome Wish we could, but unfortunately kcom wouldnt help us, even in lockdown and covid

  • bazdjcooper Baz Cooper (@bazdjcooper) reported

    City's home form is a real problem for #hcafc. Frankly, their displays at the KCOM are so dull and uninspiring for the most part.

  • realairodene Airodene (@realairodene) reported

    @Memeulous Shame you probably don’t have KCOM, 200mbps down and 35mbps up

  • KCOMcare KCOM Care (@KCOMcare) reported

    @em1500uk Hi, I am sorry but KCOM support would not be able to help. You would need to contact the Eclipse support number. I apologise about your wait getting through, however your call will be answered. - Jay

  • therobertsadam Adam Roberts 🇭🇰 (@therobertsadam) reported

    @JoshEland @GabrielBaraldi_ It's because KCOM was never nationalised into BT

  • bazdjcooper Baz Cooper (@bazdjcooper) reported

    @1280sue @HDMHullCity I’ll let thee know when I’m inside. Told it’s not the best, but nowhere near as bad as the KCOM. Fine and dry outside.

  • nai_shunn Nai⁷🌙 (@nai_shunn) reported

    uh wtf is happening here on kcom?! WHSUSBS

  • hoody1983 michael hood (@hoody1983) reported

    at the kcom stadium, seems it's not only the pitch that they don't seem to be maintaining, the outside is looking terrible. #hullfc #hullcity #allamsout

  • cocker1602 cocker (@cocker1602) reported

    Kcom digging holes again here, filling em in n sweeping rubbish down drains

  • hcafckarl Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    KCOM must be down not seen any Liverpool fans on Snapchat tonight

  • windassone David Windass (@windassone) reported

    @MartinSLewis PLEASE HELP, I am a resident of East Yorkshire who only realistically have one option if KCOM for our broadband and the services is horrendous, how with so much choice nationwide is it allowed to restrict one part of the country, is someone getting rich because of it?

  • Steve09425095 Steve (@Steve09425095) reported

    @terryf007 @KCOMhome Dl app called inssider look for an empty channel then login to the router go to WiFi channels and change it too what ever channel inssider showing low use. Not that itl help it's the kcom network is utter trash on busy /peak times

  • jarvis_not Shanpagne (@jarvis_not) reported

    Anyone having internet issues? Are we under cyber attack? People from Plymouth to the North on SM reporting issues with Sky, PlusNet, KCOM and possibly other providers.

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