KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Gazarelda (@Gazarelda) reported@official_seany @andreajenkyns You think KCom should fix potholes?
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Becky ๐ (@Beccaa_Booo) reportedSo KCom is down for us at work, so we canโt access the server, phones are down both internal or external, and weโre driving each other batty. Told it will be perhaps an hour ๐
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Bean. ๐ (@HLJOHNO) reported@TheRealJamieKay Those phone boxes have been there for literal YEARS. We're talking pre-pandemic. Also they have been decorated by KCOM, not the council, because Hull FAMOUSLY has their own phone network/internet provider rather than using BT. Their phone boxes were originally white not red.
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Mike Covell (@MikeCovell) reportedAnyone else having intermittent signal with their kcom?
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Reลit Kurลun (@Reshody) reported@MrCowper I donโt know what kind of deal you have with @KCOMhome but it is about how much you loose man. I lost more money than I pay for monthly service. Do you think Kcom will compansate? Not in a million years.
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Peter Brady (@peternb70) reported@KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom ๐ด will have to start the refund route and looking for an alternative provider #poorsupport #faceless
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๐ฉท๐ต๐๐๐๐ฉท (@ThePlaanetThief) reportedKcom are absolute dog shite idk how there's so many issues constantly
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Ashley ๐ถ (@itzashley06x) reportedNever mind, itโs KCOM doing maintenance work ๐
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Les (@MartinTwigs68) reportedKcom broadband has gone down, I ring up and it tells me I'm 172 inline and should use their web page. How f**king ironic
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Kermit Sama (@RileyAsari) reported@Pivotless Awh that sucks, I Say as a Joke but it wouldn't surprise me if a company setup in your area before Kcom even get to you
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Paul Harper ๐ฏ๐โโ๏ธ๐๐ (@paulharper75) reported@RP2218 @Tesco Yeah, I was assuming it was a KCOM issue. Good that someone paid for you though. ๐
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Kris Bean (@kkrrbb76) reported@KCOMhome installed 22 Feb. Remedial work reported to kcom. Wall box hanging off wall , cable loose and untidy, entry point hole for cable about 5 times bigger than the cable. Inspection on 14 April to report the install needs starting again. No further communication. Garbage.
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hc (@indianasc0nes) reported@steviee_p @PollardRach Had BT in my flat for 2 years never had an issue. Currently got Sky at my partners house and itโs **** compared to BT but infinitely better than Kcom. Never heard a good thing about Kcom from anyone Iโve spoke to. Service is **** and they take weeks to repair issues
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Kermit Sama (@RileyAsari) reportedMate I Swear KCOM Are actually so ****, All day had slow connection, Cant even open a new tab without it taking all day
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Phil Bagwell (@SupernovaPhil88) reportedGod help KCOM, Internet is about to go down ten fold in HU3, 4, 5 and 6
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