KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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LeeDolman 🇬🇧
(@leedolman9) reported
@lukeOT92 @VAVEL @VAVEL_EFL Camera angles (especially at the KCom) are shocking. The commentary would be better if he knew when to shut up and he could pronounce his Th’s. Value for money poor too compared with Sky Sports, where for £9.99 you can have unlimited access to all sports for 24 hours.
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Sophie👸🏼
(@sophemmX) reported
At what point are @EE going to start my for my broadband with KCOM because I have never got a signal and frankly. Upped my internet package because I’ve usually got 0 bars of signal and have to WiFi calling to make any kind of phone call Absolute joke, pay £78 a month for this🥴
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funky nelli
(@funky_nelli) reported
To anyone contemplating using @Connexin for your home broadband, don't! Their customer service levels are appalling. Left without internet since Saturday, no tech support by phone, web chat replies take hours. Wish I'd stayed with kcom. Moral is cheaper isn't always better
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Adam Jennison
(@adamjennison) reported
Anytime else having serious @KCLightstream issues in Hessle? I've very little bandwidth & my VPN is failing.
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Darren Dalby
(@DarrenDalby) reported
@CraigBeck Seems like they've given up. Hull and the Isle of Man are the only two places there's a monopoly network. Sky should have bought kcom when they had the chance
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Brick
(@BrickYmY) reported
@Aromaa__ If I get this job I’m down, get us on the KCOM up at Hull
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jed
(@JedOXOCube) reported
@lukeOT92 @VAVEL @VAVEL_EFL I follow is awful especially at the kcom , the camera position is almost birds eye view, no artificial crowd noises either, it seems every game is a friendly these days, for a tenner per game it seems very amateurish
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CODED1982
(@AndrewAbbey) reported
@_KCHome Connection to the internet is continually dropping out. Are there issues currently?
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Graham Cannon 🎗️
(@GrahamCannon) reported
@pchapman24 @HullCity Worked ok for me but @Uzzell01 had to go onto 4g - could it be a KCOM issue?
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Luke (P)JF 🎗
(@lukeOT92) reported
@JonKirby1974 I know, I couldn’t believe what I was hearing! Worst side I’ve seen at the KCOM
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𝕬𝖉𝖆𝖒 𝕸𝖎𝖙𝖈𝖍𝖊𝖑𝖑
(@adamknives) reported
The hole in the ground for kcom is patched, it's almost ready and holy **** I NEED THIS FIBRE so sick of dogshit connection
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♡░SuiSaiFan༄༄♡🐝
(@Fanoftrechorboy) reported
@selftherapyUK Mate all wifi is ****. Luckily i got that kcom daft ****, so i get like 12 ping a game. STILL GET SPEED UP LAG THO
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Jason Stevens-Read
(@JasonRead9) reported
@NicolajayneLaws @KCOMhome @bbcburnsy Eventually, I asked some time ago if you worked for KCOM and you failed to respond, I suggest you block me as I will be raising a complaint based on screenshots of this conversation
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James Purling
(@Jahmez_HKR) reported
from
City of Kingston upon Hull, England
@Shed4Ever @grumpy_g1t @MartinSLewis Be thankful you have choices...living in Hull we only have KCOM. £46/month we pay for broadband & a landline we have to have but never use
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danny wilkinson
(@wilko1990) reported
@andymoorish @hulllive The services from kcom isn’t a bad services the price on the other hand is really high.
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