KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Batley, England 7
Kingston upon Hull, England 5
Manchester, England 4
Normanton, England 3
London, England 3
Newcastle upon Tyne, England 1
City of London, England 1
Bolton, England 1
Reading, England 1
Halifax, England 1
Hackney, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • tall_n_moody Tom💙 (@tall_n_moody) reported

    @DataAugmented Internet connections are far too expensive, where I am there is really only 1 internet company KCOM. The 400 Mbps down, 35 up, unlimited package is £50 a month, yet the 30 Mbps down, 15 Mbps up package is still £40 a month!

  • charlesmeade3 Charles (@charlesmeade3) reported

    @chewystuey That number of providers who can provide their own service cheaper are as limited as the point you make about Hull and KCom. I’m not confusing anything, he offered broadband at cost price to anyone who needed it. There are not service providers offering packages below BT cost lvl

  • WiteWulf Gary Parker (@WiteWulf) reported

    @graemefowler Well, a combination of duty to supply and the Universal Service Obligation that BT and KCOM have signed up to.

  • ameyandandy 🦉ℹ (@ameyandandy) reported

    @CalElcombe @jeremycorbyn Already happens in Hull zero competition just Kcom means high prices and often poor service

  • timwilkinson__ Tim-in- Sutton-Hull (@timwilkinson__) reported

    @Frenchdog13 You should see the KCom it’s awful 😞

  • carolwright_ carol (@carolwright_) reported

    My ******* wifi is down again, kcom take the piss

  • Matthew_Langham Matthew Langham (@Matthew_Langham) reported

    Interesting to see what role the pitch plays in this game. Never seen it so bad at the KCOM #hcafc

  • bibhashdash Bibhash Dash (@bibhashdash) reported

    Just dropped into single figures on my call queue to Kcom tech support. #OhTheJoy

  • chilipeteb Pete Bottomley (@chilipeteb) reported

    @D4V3Y @KCOMhome Unfortunately it’s not available here. KCOM have a monopoly which is why they couldn’t give a toss about the service they offer.

  • HullCityLive Rick 🎗 (@HullCityLive) reported

    Fav game was the defeat to Chelsea in the FA Cup because it was nice to see the KCOM full and it was a last hurrah for Bowen and Grosicki. Worst was obviously Wigan. The night the years of disinterest and decline all came home to roost. #hcafc were a laughing stock. #hcafc2020

  • suttonparkp Sutton Park Primary (@suttonparkp) reported

    HELP! Do you have an old laptop at home that you no longer use? If so, we can have them stripped back and made useable for children to access remote learning during lockdown. Please let us know if you, a family member or even a business would like to donate. #remotelearning #kcom

  • Xyteee Xyte (@Xyteee) reported

    Why do I pay £48 a month for the most unstable broadband connection in the UK. KCOM is probably better than this ****.

  • DaveHCAFC Dave H 🎗 (@DaveHCAFC) reported

    I know the weather hasn’t been great lately but how bad is the KCOM pitch. #hcafc

  • Lynxii Lynxi (@Lynxii) reported

    @KCOMhome KCOM down? Anyone else having issues?

  • F0rzaMouse Mouse (@F0rzaMouse) reported

    @kcom ya internet is garbage

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