KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Millie
(@Kaepella) reported
Nothing makes my blood boil more than being stuck with Kcom's trash service
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hummingbird
(@rainbowkate1989) reported
@KCOMhome is anyone having problems with kcom Internet?
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FridayNightWars
(@FridayNightWars) reported
@Blumpykin @zillowgonewild Legit you have access to KCOM WiFi there. I live near here (its near Hull) and you can get WiFi signal from KCOM there
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Furqan Alamgir
(@falamgir) reported
@robhodgson1966 And I know how hard we have tried and like all other companies who have tried to collaborate with KCOM have come to the same conclusion. As you’re aware the police are investigating the criminal damage and we will leave that to them, have a great day.
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Carl
(@Carl10353045) reported
@KCOMhome when my Internet not working I still get charged.when you say I haven't paid my bill I still get stressed...when it's kcom fault I get charged 7.50 customer service my arse
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Andrew North
(@AndrewN77197386) reported
Waiting for tech support for a land-line fault at #kcom on their chat for over 30 minutes... 70 mins in total. Can someone please respond.?
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Starry ⭐✨🌟
(@StarrySeaWitch) reported
@charmcitylwy Brown wants to go after wage theft. KCOM has some kind of dog whistle ads and thinks more people should be in the criminal justice system because that's how they get access to services. They are both terrible but I think Brown is slightly less terrible.
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Neil
(@hullrickshaws) reported
@vicwhittamITV I went into KCOM last week and told them I want to cancel my £45 per month internet. I told them I was moving to Connexin for £25 per month. Suddenly, they could do it for £30 per month. Amazing?
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cj
(@HullCity1975) reported
@Brendon7375 Pearson must have enjoyed running us more than he does Hull Fc.Some great times,That buzz knowing something special was happening and did happen won't mean the same again.Nicks goal v Walsall we will never see a quicker goal at kc,kcom,mkm or what ever its called in the future.
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Thea-Leigh Mock
(@TheaLeighMock19) reported
@Bridget29841898 @peter_levy If all KCOM wanted was payment then why are there no other companies in hull? there is clearly another problem, or everyone would share with kcom already like they do with BT outside of hull
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dale ward
(@wookieward) reported
@KCOMhome had buffering issues for a few days now. Is there a problem in the Hessle area #kcom
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Bill Robins 🇹🇷
(@BillRobins6) reported
**** the negativity, Is it Saturday yet…. UP THE ******* TIGERS let’s get the KCOM bouncing again and get the lads over the line #hcafc #UTT 🍺🐅
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brad
(@boothby_bradley) reported
disgusting service from @KCOMhome @KCOMcare our village has no access to wifi/internet and KCOM won’t send an engineer out until Monday 15th. now can’t work from home, ultimately losing money, great given the current economical climate. worst provider going!!!
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Prof. Sir SL. Backing Boris
(@OptimisticLyon) reported
@UswitchUK I wasn't getting the broadband (KCom) speeds I was expecting, I rang and they sorted whilst I was on the phone, it was a firmware update that had affected my router, it just needed resetting which they talked me through, and I got the 500mbps I was expecting, excellent service.
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teddsmedia04
(@teddsmedia04) reported
@KCOMhome @KCOMcare hi I’m not a KCOM customer as I live in a different part of the UK yet I’ve purchased a router of eBay that was something you called a “LightHub”. It’s a technicolour DGA4231 router. I’m just curious as to wether you’ve disabled engineer mode on it? Thanks
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