KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Kingston upon Hull, England 5
Batley, England 5
Normanton, England 3
London, England 3
Manchester, England 2
City of London, England 1
Bolton, England 1
Reading, England 1
Halifax, England 1
Hackney, England 1
Glasgow, Scotland 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • dazzahatty Darren Hatfield (C) 🐯🥳🍾🥂 (@dazzahatty) reported

    @brfctom @bensonsforjerry @tonifcbarca That was the bane of my life last season. Can't wait to go back to KCOM now MKM. Been too god damn long. Painful!

  • david_weston4 David Weston 🏆🐯🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@david_weston4) reported

    @HullCity Will never be the same as the KCOM and the KC 😭

  • Ricker666 Richard 🇬🇧 (@Ricker666) reported

    @Mobile_Dom @KCOMhome @LightningFibre Same. BT rolled out full fibre to somewhere down the road and just stopped. 900 down from KCOM will be a dream. Downloading Xbox games and playing them the same day!

  • Claire49206 The Jackos (@Claire49206) reported

    @KCOMhome was thinking of joining kcom but like others who are experiencing them laying the fibre cable it’s a BIG F**K O*F, leaving traffic lights not working, blocking the roads with no diversions and expect you to wait 10 mins while they dig up the land and making you late!!!!

  • MyKayThoughts Kay (@MyKayThoughts) reported

    @HullCityRob @KCOMhome I'm also having this exact issue on Plusnet. I've noticed that I could access the kcom website at the beginning of the year, but unable to a few months ago and still unable to now?

  • davidapl3 David Lane (@davidapl3) reported

    @KOMCARE problem with account. But waiting too long on phone and no response to emails. KCOM owe me money from my old account and are overcharging me on my new account.

  • Joshstevoo Stevo (@Joshstevoo) reported

    Internet has been down for 4 days now, been waiting for an engineer since Saturday but had no communication from KCOM themselves. From a customer standpoint this is absolutely unacceptable. @KCOMcare @KCOMhome

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Half of wyke was in my home because of kcom outage.

  • dominharvia Dom Harvey (@dominharvia) reported

    @ChillDaffodil4 Fine G1 and KCom is part of that, but Sanctifier en-Vec is a massive problem post-SB

  • toby_2332 Toby (@toby_2332) reported

    @TheBardOfAnlaby you not down the kcom col?

  • JamesSWParker James Parker (@JamesSWParker) reported

    Apparently several people have complained about this and it was also on @RadioHumberside. A ******* crutches had to turn back today after walking all the way down. It’s unacceptable this point of access is cut off at the very end without warning. KCOM stadium should open it up!

  • ThatjamieT Jamie Turnbull (@ThatjamieT) reported

    @HullCity Shame to lose the KC/KCOM as it has a ring to it but MKM doesn't sound bad at all! WELCOME TO THE M K M STADIUM.

  • aeroplanejacko AEROPLANE JA(C)KO⚫️🟠 (@aeroplanejacko) reported

    @PhilRudderforth @TomButl55445942 I rant at the telly far too regularly Deaths , hospitalisation is evidently down Oh And we must be allowed to get back in the Kcom Open up I say

  • KsaHull Hull (C)ity KSA 🎗 (@KsaHull) reported

    @BentosTheEnigma @HullCity I've just got used to calling it the kcom. Its not actually a big problem but I'm just going to forgot to call it the MKM Stadium

  • WillSnell1 Will Snell (@WillSnell1) reported

    @TalkTalk But you can stop the charges to people with fixed contracts, if you need to charge more than new contracts should be higher and new customer’s shouldn’t be getting any discounts for joining. I am totally ashamed of your company now, I might as well go with kcom full fibre now,

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