KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Paul 🇬🇧🇪🇸🇹🇷 (@kingswood_tiger) reported@MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues 🤬 #kcom
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Ben (@BenGardner44) reportedYou’re pathetic KCOM! Can’t pick up my sons prescription now because internet is down so if he gets worse it’s on you! @KCOMhome
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Bellroc𐤊 l 57.kas (@Bellrock157) reportedLaunch has been postponed until further notice. We'll keep everyone informed and updated when the KCOM dev team remediate this issue. Do not buy KBROS until further notice. Thank you all for your patience and understanding.
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Luke Bedford (@lukebed79) reported@ExileAryui @KCOMhome The monopoly has broken. With MS3 network cables now laid or being laid around Hull and East riding there is another 7 choices of fibre providers in the area. Im leaving kcom next month to go in a better package which is £20 per month cheaper
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Steve Parker (@steviee_p) reported@indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable
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ItsJustJosh (@Craucoes) reported@RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/
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Mark Adams (@A96740Adams) reported@KarenJukes2 @andreajenkyns You find out. Educate yourself at the same time instead of proudly displaying your ignorance. They belong to KCOM a PLC and a company that has always run an independent telephone exchange and never part of the then GPO. They were originally cream.
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Gazarelda (@Gazarelda) reported@official_seany @andreajenkyns You think KCom should fix potholes?
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Tom (@brokenviolin83) reportedJust received an email from a 'KCOM Customer Champion Specialist' what the **** is one of those ???!!!! And if they are sooo good, why is the service soo **** ?!
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Merlot&Shiraz (@Merlot1109) reported@KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.
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🌻mei | ceo of yoohankim (@Jomeimei421) reported@du_tala KDJ’s appearance is never described beyond “average looking” for a very, very long time in the webnovel! The first time (I can think of) that explicitly describes him is when the KCom members are looking up at his while the Demon Realm is being destroyed and see that he is crying
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Ryan Beeley (@RazzaB3) reported@KCOMhome is kcom down can't get online and same for some friends around east hull
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Jon Kirby (@JonKirby1974) reportedHow much of hull is affected by the kcom being down?
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Jim Bacon (@Jim_Baconnaise) reportedPiggy backing in the People’s Republic of Hull is dogshit. Dogshit you’ve stepped in, tried to prise out wi a peg under the sink tap and it’s splashed in your face. WTF is going on, are you throttling non-KCOM connections. We’re obliged to use your network, it’s a joke. @KCOMcare
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Chris Jackson (@ChrisJa53783666) reported@KCOMhome As usual, KCOM down last night and again this morning! Do they hate HU7 or what?