KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Charlie P Mullan
(@CharliePMullan) reported
Thanks @KCOMhome, 5 more days not been able to work properly due to your sub standard service. You can’t send an engineer out to fix this because of Covid, but you can send engineers out to install services for new customers. Anyone else spot the flaw in that? #KCOM
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Panny
(@Pannypannypan) reported
**** Argos and **** Hitachi. After a 20 minute wait some guy tried to help me connect the tv to the wifi by telling me to do the things I’d done 10 times, then hung up on me when I told him I live in Hull so my internet provider is KCom.
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Mattbot
(@En2erTheMattrix) reported
It's just my home because of kcom outage.
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cocker
(@cocker1602) reported
Kcom digging holes again here, filling em in n sweeping rubbish down drains
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Cal
(@raypurchase69) reported
Support Chris Kendall speaking out about the online abuse he receives as a Super league referee. There really is no place for it, which is why I can't wait to get back to the KCOM to call him a spineless bastard in person.
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mylz | #RAID
(@mellomylz) reported
@mrandroidgeek @KCOMhome I wouldnt be too happy mate, KCOM is atrocious. My internet has cut out 6 times just today.
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Phil Rudderforth
(@PhilRudderforth) reported
@bazdjcooper Considering the state of ours Baz, we'll have no room for complaint. Ah well, the egg-chasers will sort the KCOM out in a couple of weeks' time...
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Mark Peacock 🎗🇬🇧
(@knockerdibb) reported
@mattdeanbbc @looknorthBBC Lincoln were poor in the penalties at the Kcom, but, we were worse. Sunderland are hard to beat. Should they start to convert their draws into wins, they’ll finish in a top 2 place at the end of the season.
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Spacecat
(@felinefromspace) reported
Has #Kcom gone down for anyone else? @KCOMcare
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Steve
(@Steve09425095) reported
@terryf007 @KCOMhome Dl app called inssider look for an empty channel then login to the router go to WiFi channels and change it too what ever channel inssider showing low use. Not that itl help it's the kcom network is utter trash on busy /peak times
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terry flatt
(@terryf007) reported
@KCOMhome Wish we could, but unfortunately kcom wouldnt help us, even in lockdown and covid
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Chris Green
(@Chris_P_Green) reported
Weather is terrible just like our internet provider @KCOMcare. @Ofcom hope your staying warm by snuggling up with KCOM. #Monopoly
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Adam Roberts 🇭🇰
(@therobertsadam) reported
@JoshEland @GabrielBaraldi_ It's because KCOM was never nationalised into BT
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Ed
(@Ed_UKation) reported
@punishedCJW @JoshEland So which is worst... BT (rest of UK) or KCOM (Hull and area) I'm on Virgin anyway because they had a cheap offer.
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AEROPLANE JACKO
(@aeroplanejacko) reported
Terrible once again No drive No plan No promotion by the looks of it McCann will be dreading the day we get back in the Kcom @HumbersideSport
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