KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

Loading map, please wait...

The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

Less
More

kcom-uk Hero Image

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Map Check Current Status

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Normanton, England 6
Batley, England 5
Halifax, England 5
Kingston upon Hull, England 4
London, England 4
Croydon, England 3
Hounslow, England 2
Glasgow, Scotland 1
Manchester, England 1
Bobbington, England 1
Harringay, England 1
Leeds, England 1
Beverley, England 1
Widnes, England 1
Barnet, England 1
Barking, England 1
Carlisle, England 1
Southwark, England 1
Prescot, England 1
Orpington, England 1
Windsor, England 1
City of Kingston upon Hull, England 1
East Grinstead, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • steventraff83 Steve Trafford (@steventraff83) reported

    @TruthTalkingMav It’s become principal with me now twice I’ve tried to buy the cheaper tickets for the games at Kcom for the website to tell me they’re sold out and had to buy more expensive tickets, the whole ticket situation has been terrible it’s just typical RL shooting itself in the foot

  • Jomeimei421 🌻mei | ceo of yoohankim (@Jomeimei421) reported

    @49percentpepper Simply put, I think the beauty of it is that YJH doesn’t have to stay with KCom; there are no cosmic bonds or fate that tie him down to any person or role anymore. He can do anything he wants, his desire to be with people he loves is his alone and proof of his personhood

  • Burgessappleton Mark (@Burgessappleton) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare terrible service today in HU8. Is there any known issues? Unable to use Wi-Fi connected to any TVs in the house, also hardwired PS5 isn’t finding a network connection. However, Wi-Fi to iPhone is working!?! Any ideas please? #Internet #KCOM #Hull

  • Daveayres62 DJPA (@Daveayres62) reported

    @KCOMcare To the residents of Hornsea. Steer clear of KCOM broadband. They are a real **** show. Been waiting for connection since 1st Nov and without internet for a week now. Was due a fix this morning but no show after waiting in all day. Seriously a broadband company to avoid

  • aIixlemon Alix🍋 (@aIixlemon) reported

    power outage uno are they using KCOM?

  • aleoli2007 Keith and Away (@aleoli2007) reported

    @MoneySavingExp Can't receive Social tariff broadband with KCOM as already a customer. However can receive it on lowest speed of 30 currently on 300. New customers can get any speed. KCOM is a monopoly

  • JimmyDHCAFC James Drewery (@JimmyDHCAFC) reported

    Have KCOM ever heard of customer service!

  • chris_feast Chris Feast (@chris_feast) reported

    @KCOMhome Absolutely shocking customer services! Telephone Kcom Friday 21st October as we had total fibre broadband failure a I sent an email of complaint Saturday acknowledged, Ticket [56087] NO REPLY, NO TELEPHONE CAll week later no broadband.SHOCKING CUSTOMER SERVICE!

  • okayjyy 00000000000007777 (@okayjyy) reported

    Not to be harsh/rude on you ms~ pero Nooo jud , I don't understand why you love to judge and to gossip Everyone at kcom tas mas worse padiay ka

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    First driving lesson in 2 hours on no mans sky on just my home because of kcom outage.

  • Adamrea23499297 Adam read (@Adamrea23499297) reported

    @elonmusk Lol Hull uk as Kcom is terrible lol 😪

  • aleoli2007 Keith and Away (@aleoli2007) reported

    @MartinSLewis Can't receive Social tariff broadband with KCOM as already a customer. However can receive it on lowest speed of 30 currently on 300. New customers can get any speed. KCOM is a monopoly

  • HullTeslaModel3 Rich & Sharon EV Adventures 🇬🇧&🇫🇷 (@HullTeslaModel3) reported

    @Cosmic_Carol I spent an age trying to get KCOM filters to block unsuitable material... but ultimately failed. No matter what it'd block YouTube, Netflix, & even our home CCTV. Again tried Google Family Link, but gave up, because their Chromebooks needed my login every power up. Frustrating.

  • markjwt Mark Taylor (@markjwt) reported

    @KCOMhome @EmmaHardyMP Hi Emma...could you help me? My mum has alzheimers and KCOM have cut her fone off, depriving her of a potential life line if she has another stroke. She had obviously cancelled her DD but I didn't find out until today

  • lukebed79 Luke Bedford (@lukebed79) reported

    @jesslouiseb23 I still remember your horrible lot ripping out our seats and throwing them about at the kcom in that fa Cup tie, if your crying about fan bases yours are a joke.

Map Check Current Status