KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Batley, England 7
Normanton, England 7
Kingston upon Hull, England 4
London, England 4
Halifax, England 4
Croydon, England 3
Glasgow, Scotland 1
Manchester, England 1
Bobbington, England 1
Hounslow, England 1
Harringay, England 1
Leeds, England 1
Beverley, England 1
Widnes, England 1
Barnet, England 1
Barking, England 1
Carlisle, England 1
Southwark, England 1
Prescot, England 1
Orpington, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Tweeted about y not because of kcom outage.

  • Uzzell01 John (C)Uzzell (@Uzzell01) reported from Beverley, England

    @Capt_Fishpaste It happened once at the KCOM abd they got so many compliants, it never happened again.... the sprung it on us

  • absy3mp Abs Wilson (@absy3mp) reported

    @SkyHelpTeam broadband not working dn14. Annoying as KCom working outside my house! App says everything ok yet outage says an engineer is required! I’m a home worker this is not ok! Timescales please?

  • JDBKH1979 Joe (@JDBKH1979) reported

    Anyone else’s @KCOMbusiness internet down this morning? #KCOM

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Spids tomorrow. Why are people mad at kcom can I help fml.

  • MyPersona123 Bryan MyPersona123 (@MyPersona123) reported

    @NorthLincsCNews So if you are endorsing KCOM to provide this service, come clean, be transparent and explain all the problems and costs that will face any resident who signs up

  • petercorbett27 peter corbett (@petercorbett27) reported

    @boulevardgadgie @CTRLFC Our council won't put up funding to build a stadium. Yours put in £42mill to build Kcom. We only got a £25mill grant to try and rebuild Cas itself, nevermind a stadium. It would be nice to get someone on board with a **** load of money who owns a construction firm.

  • judson_ian Ian Judson M.A. (@judson_ian) reported

    @bbcburnsy let's of course not forget, @hullfcofficial fans will be back in the KCOM Stadium tonight and @hullkrofficial fans will be able to support their team as well, rugby league of course being the main sport in Hull

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Whilst I'm being mad at kcom can I help fml.

  • iamjon19 Jon D (@iamjon19) reported

    @ole20legend @ThreeUKSupport Tbh mate yeh its good,its not as fast as kcom but its ok for me,think they have been working on the mast in my area thats why its been slow recently,but ok now 👍

  • TheRobinsfromOz Leonard R. Gregory (@TheRobinsfromOz) reported

    @richnifty Hull FC have put in a request to have the KCom be put back into lockdown. “fans are super spreading the play **** virus” said Adam Pearson. “We had to keep them there the full 80 under the protocols, but I wish it was like 2018 and they had left after 65” Pearson revealed.

  • andyrobertshull (C) Andy Roberts 🏆 (@andyrobertshull) reported from City of Kingston upon Hull, England

    @alanacct @KateWilton1 Originally had letter from NHS to book both jabs at City Hall. Had it booked for end of March & end of June. Then got text from GP offering 1st jab at KCOM, booked it for next day but had to cancel others. GP sent text Thursday to book 2nd jab. This Saturday was best time for me.

  • TwiztOfFate Twizt (@TwiztOfFate) reported

    @GreenRob84 @TonyKhan I just can’t wait for him to rock up to the KCOM and get showered in “aew is ****” chants

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    I know its in the series so now I…. Whilst I'm being mad at kcom can I help fml.

  • tyleresders Tyler Esders (Full of Autism) (@tyleresders) reported

    @bbcburnsy Morning Burnsy. RE: scams I had a phone number who said that I did illegal stuff on the internet I presumed it was KCOM but then there was a pause at the start when I said "Hello" obviously i knew it was a scam so i put the phone down. The number was: 02080897709

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