KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Halifax, England 9
Kingston upon Hull, England 8
London, England 6
Normanton, England 6
Batley, England 5
Newcastle upon Tyne, England 4
Manchester, England 3
Leeds, England 3
Ealing, England 2
Southwark, England 1
Blackburn, England 1
Birmingham, England 1
Ilford, England 1
Rushden, England 1
Fulham, England 1
Bexleyheath, England 1
Prescot, England 1
Southall, England 1
City of London, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • orangarnold Hannah (@orangarnold) reported

    @dianapwallis There's the other issue of those who don't drive? It seems unfair that they are really restricting things like this. I did hear rumours of the KCOM in West Park being used

  • Ayub_1088 🍳 (@Ayub_1088) reported

    @cave_ian @BegbieTheCat @jeremycorbyn do i give a damn abt virgin,sky, plusnet,hyperoptic,talktalk,zen,vodaphone, BT,glide,post office,ask4,kcom and about a 100 others?

  • Matthew_Langham Matthew Langham (@Matthew_Langham) reported

    Interesting to see what role the pitch plays in this game. Never seen it so bad at the KCOM #hcafc

  • WiteWulf Gary Parker (@WiteWulf) reported

    @graemefowler Well, a combination of duty to supply and the Universal Service Obligation that BT and KCOM have signed up to.

  • brianlloyd1959 Brian Lloyd (@brianlloyd1959) reported

    @susannareid100 Beat you to it Susanna! My Mother in law was vaccinated at the Kcom stadium Hull, 2 weeks ago. Great news however, as every shot is another one closer to defeating this awful virus. Up the Tigers!

  • ameyandandy 🦉ℹ (@ameyandandy) reported

    @CalElcombe @jeremycorbyn Already happens in Hull zero competition just Kcom means high prices and often poor service

  • tall_n_moody Tom💙 (@tall_n_moody) reported

    @DataAugmented Internet connections are far too expensive, where I am there is really only 1 internet company KCOM. The 400 Mbps down, 35 up, unlimited package is £50 a month, yet the 30 Mbps down, 15 Mbps up package is still £40 a month!

  • ThatjamieT Jamie Turnbull (@ThatjamieT) reported

    @hcafcjoe God help @SteveJordanUK if he has to announce him when were all back at the kcom.

  • chilipeteb Pete Bottomley (@chilipeteb) reported

    @D4V3Y @KCOMhome Unfortunately it’s not available here. KCOM have a monopoly which is why they couldn’t give a toss about the service they offer.

  • carolwright_ carol (@carolwright_) reported

    My ******* wifi is down again, kcom take the piss

  • suttonparkp Sutton Park Primary (@suttonparkp) reported

    HELP! Do you have an old laptop at home that you no longer use? If so, we can have them stripped back and made useable for children to access remote learning during lockdown. Please let us know if you, a family member or even a business would like to donate. #remotelearning #kcom

  • Djt4251 Djt425 (@Djt4251) reported

    @HullCity @gavinwhyte8 I'm a hull city fan from Washington state USA. Anywho once covid is over so never but it would be nice to have a trip to the KCOM

  • DerekNozedar Derek Nozedar (@DerekNozedar) reported

    @jajHKR @SkyHelpTeam We had no end of issues when SkyQ was installed. Sky blamed KCOM, KCOM blamed Sky. Since Sky replaced all of our boxes after three visits lucky we’ve had no issues.

  • charlesmeade3 Charles (@charlesmeade3) reported

    @chewystuey That number of providers who can provide their own service cheaper are as limited as the point you make about Hull and KCom. I’m not confusing anything, he offered broadband at cost price to anyone who needed it. There are not service providers offering packages below BT cost lvl

  • Lawrious Lawrence Bilton✨🔭🇪🇺 | 解放香港 (@Lawrious) reported

    @Cosmic_Carol It's for 4G broadband though. Do KCOM have a mobile phone network?

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