KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Robbo ▪️🔸🇬🇧🇹🇷
(@itisalex_) reported
@KCOMhome Internet is down for those Hull citizens wondering 💩 #KCOM
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Jon Kirby
(@JonKirby1974) reported
How much of hull is affected by the kcom being down?
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Tony Roe P/F 🐯
(@RomeoOscarEcho) reported
@PhilGraham19 Thanks Phil. We're going to leave this kcom shyte Internet service.
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Les
(@MartinTwigs68) reported
Kcom broadband has gone down, I ring up and it tells me I'm 172 inline and should use their web page. How f**king ironic
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Dave Evans
(@davy_lad) reported
@leemelonopie @KCOMhome It's not our equipment, it is kcom not supplying the service we are paying for
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Ben
(@BenGardner44) reported
You’re pathetic KCOM! Can’t pick up my sons prescription now because internet is down so if he gets worse it’s on you! @KCOMhome
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Ryan Beeley
(@RazzaB3) reported
@KCOMhome is kcom down can't get online and same for some friends around east hull
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KCOM
(@KCOMhome) reported
A KCOM spokesperson, said: “We are aware of a network issue that is affecting customers in parts of Hull and Beverley. Our engineers are working work hard to fix the issue and we will give further updates when we have more information.
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Alan Hemingway
(@alanacct) reported
@INDEPENDENT_MG @littlearfer You would have thought they could have come to some agreement to share the underground space. KCOM seem very bad at not facilitating help to other suppliers
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vVSoull
(@LeighJane19) reported
@KCOMhome That's all u ever say kcom " working hard to fix it" 6 hours later joke
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Reece broom 🏴
(@reece_broom) reported
@sophgamess 🤤 my fav game of all time! i miss playing it so much. think i might have to download it again once kcom sort this **** out
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James Lockwood
(@EnfieldTiger) reported
@lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason
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MotherOfFestiveDragons 🐝👩🏼🎓🇪🇺🦖
(@HullMichelle75) reported
@JanPurling Oh Jan 😔 Hope you feel better soon. Someone tweeted about KCOM earlier and said it’s going to be down a couple of days 😯 x
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MrHuggy
(@mrhuggy) reported
@KCLightstream @KCOMhome Is there any issues with the network as the internet connection is down for me here in Bilton.
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James 🎗
(@jameskwiths) reported
Its ridiculous that @KCOMcare @KCOMhome have not provided any updates and we are having to hear from people online that have rung them that it is expected to be down for a couple days. #KCOM
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