KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Halifax, England 7
Kingston upon Hull, England 5
Normanton, England 5
London, England 4
Batley, England 4
Croydon, England 3
Leeds, England 1
Beverley, England 1
Widnes, England 1
Barnet, England 1
Barking, England 1
Carlisle, England 1
Southwark, England 1
Prescot, England 1
Orpington, England 1
Windsor, England 1
City of Kingston upon Hull, England 1
Hounslow, England 1
East Grinstead, England 1
Stanmore, England 1
Oldbury, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Andy_Ross1962 Andrew Ross (@Andy_Ross1962) reported

    @Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.

  • helenstebb Helen Stebbings (@helenstebb) reported

    @MartinSLewis I've banked with @Barclays for 38 years and never had a single problem. Had my phone and later internet with kcom for 32 years. Now because of their ridiculous pricing and the fact their don't have a monopoly in Hull any more I am changing

  • ltruongyeg Trulea.kas (@ltruongyeg) reported

    Felix is this your exit strategy? When Kas community is down and KCom devs are grinding in bunkers to keep the Kas community going? To drag a prominent Kas leader and a top ranking nft project? (Not copy & paste, look a little harder). All by dwindling your slander in an important thread? Seek help and I wish you all the best doing so.

  • triggersbroom17 StoryGlory81 (@triggersbroom17) reported

    @bragginghull Is it time to get a sports psychologist in to address our dreadful home form (although I’ve never felt like the Kcom/MKM has ever felt like home). Last season I can take, but this season seems to be a burning issue.

  • dokjaqz mimi ☁️ (@dokjaqz) reported

    and we do have a qualified heaker among kcom so i do not see the need for ysa to be a healer too, im not against ysa being a support bcs her support is still Essential to kcom, every member is essential and has their own strengths but if they reduce her to this role.. euagh

  • blacklab115 Amber (@blacklab115) reported

    kcom have got to sort their net out as we pay good money for crap internet!

  • Andy_Ross1962 Andrew Ross (@Andy_Ross1962) reported

    @ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT

  • neilmpeacock Neil Peacock (@neilmpeacock) reported

    @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to their website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

  • ChrisJa53783666 Chris Jackson (@ChrisJa53783666) reported

    @KCOMcare For the second day running Kcom has been down a lot in HU7. Why?

  • BorisJohnThomas John Thomas (@BorisJohnThomas) reported

    @ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated

  • Gazarelda Gazarelda (@Gazarelda) reported

    @official_seany @andreajenkyns You think KCom should fix potholes?

  • A96740Adams Mark Adams (@A96740Adams) reported

    @KarenJukes2 @andreajenkyns You find out. Educate yourself at the same time instead of proudly displaying your ignorance. They belong to KCOM a PLC and a company that has always run an independent telephone exchange and never part of the then GPO. They were originally cream.

  • Andy_Ross1962 Andrew Ross (@Andy_Ross1962) reported

    @Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.

  • FrankCa52742356 Frank Castle (@FrankCa52742356) reported

    @ToonDazza @andreajenkyns KCOM manages the phone network and most broadband internet services in the Hull area. It's a private company. Nothing to do with the Council.

  • JaneParshally Jane Marshall (@JaneParshally) reported

    @HullDockster @Lisajay75868287 Makes no sense, unless you consider the police are working to a central agenda? This demo should have been cancelled on Health and safety grounds because of the major sporting event at the KCom today. March from Three Tuns down Anlaby Road - they're ***************.

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