KCOM Outage Map
The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Michael (@MikeeP1981) reportedAnyone else hu8 area issues with net #Kcom
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Ryan Beeley (@RazzaB3) reported@KCOMhome is kcom down can't get online and same for some friends around east hull
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Daniel Rose (@ExileAryui) reported@JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.
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Jeanniebabe 💙 (@g01dy) reported@KCOMhome @KCOMcare Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.
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Bean. 🍇 (@HLJOHNO) reportedDAMN IT KCOM
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sue york (wright) (@lilminx1966) reported@KCOMhome Hope we are getting a refund for the outage I pay nearly 70 pound a month and had no internet for 8 hours so far not good enough @kcom
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John Thomas (@BorisJohnThomas) reported@ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated
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Tigerax (@TigeraxGG) reportedKcom is down again. It’s getting cancelled. Fuxk the unprofessional staff and the company it’s fine tomorrow
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Adam 🐯 🌿 (@AlterAdam89) reported@lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.
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Michael (@MikeeP1981) reportedIs @KCOMhome @KCOMcare down? Red light flashing on box #kcom #karoo
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mark dawson (@dogster24) reported from City of Kingston upon Hull, England@bbcburnsy kcom didn't do too well in Withernsea with their fibre install , chaos most of the time. There was damage to other services and the paths are worse now than they ever was and for what ? We had plenty of choice off the open reach network ...
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hc (@indianasc0nes) reported@steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom
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Tosh&Piffle (@t__and__p) reported@thomasforth Hull's network was owned by the council. Due to an accident of history, it retained its local monopoly long after BT had to let others onto its network. As Oftel (sic) homed in, KCOM invested heavily in broadband technologies, to fend off BT and compete outside its area.
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Tony Roe P/F 🐯 (@RomeoOscarEcho) reported@PhilGraham19 Thanks Phil. We're going to leave this kcom shyte Internet service.
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KCOM (@KCOMhome) reportedPart 1/2 A KCOM spokesperson said: “We have identified the technical issue affecting our network and our engineers are working hard to fix it. Thanks to the resilience built into our network the issue was picked up within minutes and most people’s services should have been