KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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KCOM
(@KCOMhome) reported
@grayneale50 We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account
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Ian_Aka_PaYne
(@payne13131) reported
@KCOMhome Wtf Kcom we cannot even call atm…
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KCOM
(@KCOMhome) reported
Update: Our engineers are continuing to work hard to resolve the problem that is affecting internet users on the KCOM network. We're sorry for the inconvenience that the issue is causing. We will provide a further update as soon as we have more information.
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Luke #FBPPR
(@libluke85) reported
@misscherrydolce @KCOMhome @virginmedia I wouldn’t wish VirginMedia on my worse enemy! Definitely steer clear unless you want service worse than KCOM…and that’s saying a lot!
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Cara Townsend
(@cara_townsend98) reported
@Skitapostur Not Hull resident but contracting for a company based there and everyone has gone offline, so my guess is yeah, issues at KCOM (again)
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Helen Bell
(@helbelz) reported
@myspecial3girls @Kcom Looks like it’s all down
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Richie Bard Baker-Donaldson
(@RichieLyric) reported
@KCOMhome Moved to hull two months ago, already had the Kcom lightstream go down twice. Never had such a poor service in any other part of the country. Plus the cost of Kcom internet is higher than anywhere else! What a shabby company
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Jarvo
(@CityView1904) reported
@KCOMhome Tether your phones Peasants KCOM Customer care team
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Hull FC Players Association
(@HFCPlayersAssoc) reported
*IMPORTANT PLEASE RETWEET* Ahead of tonight’s dinner, please be aware due to KCOM currently being down, Lazaats may require cash only at the bar. However, card payments will be available once KCOM comes back online.
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Adam Pownall 🌱
(@Adam_Pablo) reported
As KCOM is down for the whole of Hull are we all going for an early Friday pint?
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Kira
(@KiraLCurtis) reported
Lived here for over 4 years and had nothing but problems with KCOM 🙄 Always a shock to go home to use Sky broadband, and it just works
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KCOM
(@KCOMhome) reported
@NHSHullCCG We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter account
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N3i
(@n3innovate) reported
Update: Engineers are continuing to work hard to resolve the problem that is affecting internet users on the KCOM network. We're sorry for the inconvenience that the issue is causing. We will provide a further update as soon as we have more information.
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KCOM
(@KCOMhome) reported
@rseHoyle We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account
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Geoff Thornes
(@GeoffThornes) reported
@SkyHelpTeam Hi Mags everything seems ok it’s on HDM11 which is as it’s always been. I am trying another reboot but even if it clears it won’t last very long before it goes blank. After reading some of the forums I wonder if the KCOM broadband is an issue!
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