KCOM

KCOM Outage Map

The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Batley, England 6
Kingston upon Hull, England 4
Manchester, England 3
Normanton, England 2
Bolton, England 1
Reading, England 1
London, England 1
Halifax, England 1
Hackney, England 1
Glasgow, Scotland 1
Bobbington, England 1
Hounslow, England 1
Harringay, England 1
Leeds, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Sunny21836917 Sunny (@Sunny21836917) reported

    Kcom Internet is not working at my shop and They can't connect because their businesses customers service team is off and no one else can help🙄

  • kimcandyssi_twt Candy⁷🍊| Butter🧈 (@kimcandyssi_twt) reported

    I can't help myself from being envious to my co-armys who are able to buy/have their official merch🥺..anw continue supporting bts and the company(thru purchasing official merch) so they'll expand until the entire kcom won't have the guts/face to criticize them

  • Stephencox1965 Stephen (@Stephencox1965) reported

    @nohateintheHDM @Craigo71 @JournoMacaskill And hold this **** house council to account bus lanes rubbish on the streets cycle lanes and were has all the CASH gone from the sale of the kcom shares NO ONE KNOWS

  • rseHoyle Kurt Hoyle (@rseHoyle) reported

    Has anybody else had issues with online gaming but their internet connection is fine with #kcom Happened a couple of times last week and again last night HU10 #warzone #minecraft

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Tweeted about y not because of kcom outage.

  • TheRealMike Dr Mike Willis (@TheRealMike) reported

    Great service from @kcom and @OpenreachHelp this morning fixing my broken line. I only reported the fault last night. A tree branch had been rubbing against the line and had worn through in such a way that broadband worked, albeit slowly, but the phone didn't work at all.

  • petercorbett27 peter corbett (@petercorbett27) reported

    @boulevardgadgie @CTRLFC Our council won't put up funding to build a stadium. Yours put in £42mill to build Kcom. We only got a £25mill grant to try and rebuild Cas itself, nevermind a stadium. It would be nice to get someone on board with a **** load of money who owns a construction firm.

  • TheRobinsfromOz Leonard R. Gregory (@TheRobinsfromOz) reported

    @Crackers_HKR Pretty poor. I feel like though I’m at the KCom and FC are playing. Atmosphere non existent.

  • judson_ian Ian Judson M.A. (@judson_ian) reported

    @bbcburnsy let's of course not forget, @hullfcofficial fans will be back in the KCOM Stadium tonight and @hullkrofficial fans will be able to support their team as well, rugby league of course being the main sport in Hull

  • w_lly15 @w_lly15 (@w_lly15) reported

    Hull Fc fans not been at the kcom for a year or so. But they still **** off early when their team is ****

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Whilst I'm being mad at kcom can I help fml.

  • iamjon19 Jon D (@iamjon19) reported

    @ole20legend @ThreeUKSupport Tbh mate yeh its good,its not as fast as kcom but its ok for me,think they have been working on the mast in my area thats why its been slow recently,but ok now 👍

  • AdamD530 Adam (@AdamD530) reported

    Gutted to be sat at home instead of celebrating our promotion with everyone else. Still though, we’re going up, UTT and bring on next season when we go down to the Kcom again. YOU ‘UUULLLLL 🐯

  • JanHCAFC Jan Holmes 🎗 (@JanHCAFC) reported

    @wakka80 We (or really I) had a lot of trouble getting our second jab. Long story, but the short result was that we were called by someone at KCOM and have ours tomorrow. You shouldn't have to travel out of town, I'm sure your GP could sort it, or like ours contact someone who can.

  • Keiranjames9 Keiranjames (@Keiranjames9) reported

    Who's off down KCOM today then

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