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KCOM

KCOM Outage Map

The map below depicts the most recent cities worldwide where KCOM users have reported problems and outages. If you are having an issue with KCOM, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

KCOM users affected:

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • jameskwiths
    James 🎗 (@jameskwiths) reported

    Its ridiculous that @KCOMcare @KCOMhome have not provided any updates and we are having to hear from people online that have rung them that it is expected to be down for a couple days. #KCOM

  • andyrobertshull
    Andy (@andyrobertshull) reported from City of Kingston upon Hull, England

    @KirstieMAllsopp We had this issue in Hull for a long time as historically we had Hull Telephones that eventually became KCOM. It's only in the last few years when the Government changed the law and we got hundreds of telephone poles from different companies that things have changed!

  • vixielou1972
    VixieP #nhsblueheart💙🇺🇦 (@vixielou1972) reported

    @bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄

  • HWNGKKYU
    lin 💥 (@HWNGKKYU) reported

    @yeojuromi IM EATING THIS YEARS KCOM SO BAD I JUST REALIZED THERES HRTZ WAV KICKFLIP PRODUCE 101 TOO

  • MikeeP1981
    Michael (@MikeeP1981) reported

    Don’t realise how much doesn’t work these days when internet goes down Ring doorbell Sky Q Streaming Alexa Lights and Plugs Heating Not ideal when #Disabled and rely on it …. Been over 4 hours #Kcom

  • KasperCoin
    Kasper the Ghost of Kaspa (@KasperCoin) reported

    👻 $KASPER Announcement – Delisting from Biconomy 🚨 After careful review, we’ve decided to delist Kasper from Biconomy. Liquidity will be safely withdrawn and injected in coming DEXes as ZEAL or KCom Withdrawals are possible until September 30th, but we strongly advise everyone to withdraw before August 31st. This wasn’t an easy call but it’s the right one for the health of Kasper and the community. Why did we take this step? 1.Without any prior notice, Biconomy launched a high-APR EARN program for Kasper. While flattering, it was concerning since the team was never informed or consulted. 2.Shortly after, new unexpected demands appeared: •More sell orders of Kasper requested. •Additional liquidity requirements not agreed upon before. •Conditions that surprised both our team and our market makers. 3.We’ve noticed similar issues affecting other KRC20 projects What’s Next? The liquidity previously tied to Biconomy will now be redirected into the new DEXes launching in the Kaspa ecosystem within days. This doesn’t means we’ll not be listing in bigger exchanges in the coming months This means $KASPER trading will be freer, fairer, and without restrictions, exactly how DeFi should be. The key Leaving Biconomy is not a setback. We’re moving towards a future where Kasper grows stronger, more independent, and aligned with the vision of open and unrestricted building on Kaspa. Kasino, KasMixer, Proof of Works, DAGScan… the ghost doesn’t stop. This is just the beginning. See you in the trenches The Kasper Team 👻 $KASPER the Ghost of $KAS on #KRC20 & #KRC721

  • Jim_Baconnaise
    Jim Bacon (@Jim_Baconnaise) reported

    Piggy backing in the People’s Republic of Hull is dogshit. Dogshit you’ve stepped in, tried to prise out wi a peg under the sink tap and it’s splashed in your face. WTF is going on, are you throttling non-KCOM connections. We’re obliged to use your network, it’s a joke. @KCOMcare

  • Pivotless
    evie 🌗 (@Pivotless) reported

    it's easy to slate german Internet infrastructure because it is diabolical, but crawling over glass would be less painful than getting KCOM to actually help need to hear back from the engineering team to see when they can do this 5 minute job (bcs they just cba today i guess??)

  • kkrrbb76
    Kris Bean (@kkrrbb76) reported

    @KCOMhome installed 22 Feb. Remedial work reported to kcom. Wall box hanging off wall , cable loose and untidy, entry point hole for cable about 5 times bigger than the cable. Inspection on 14 April to report the install needs starting again. No further communication. Garbage.

  • KCOMhome
    KCOM (@KCOMhome) reported

    @FrEaK_HullFC Hi Steve, our customer service & technical support teams have been open since 8am today. If you call 01482 602555 you should be able to select the options to get through to an adviser. Apologies you haven't been able to reach us yet. Many Thanks KCOM.

  • ChrisJa53783666
    Chris Jackson (@ChrisJa53783666) reported

    @KCOMhome As usual, KCOM down last night and again this morning! Do they hate HU7 or what?

  • Andy_Ross1962
    Andrew Ross (@Andy_Ross1962) reported

    @ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT

  • indianasc0nes
    hc (@indianasc0nes) reported

    @PollardRach I was on KCom when I lived in Hull, it was the worst internet provider I’ve ever experienced. The TV would disconnect from the WiFi despite it being less than 2m from the router. Signal upstairs was non existent. Horrendous

  • lucyk512
    Lucy 🖤 (@lucyk512) reported

    Love it when everything in the house runs through the wifi and then KCom goes down. At this rate we might as well have signed up to get the money for using less electricity because the only thing working is the sodding lamps.

  • Craucoes
    ItsJustJosh (@Craucoes) reported

    @danjsansam @ThreeUK KCOM isn’t down they are just fitting new poles across all of hull to prevent widespread outages, they warned you of this 17 hours ago as it will last between 1-5am

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