KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
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E-mail
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Jack Silva
(@AfroAestheticss) reported
KCOM has gone down great just what I needed probably no stream today depends on how quick they can fix it
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Eleanor ٩( ᐛ )و
(@eleanorweeee) reported
will never stop shocking me how **** kcom is, constantly dying hnnnnng
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Kurt Hoyle
(@rseHoyle) reported
@KCOMhome Hi. Are you currently having issues with Lightstream? It’s not working in HU10. Can’t even load up the KCOM website to go on live chat to report it? 🤔
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Middle Child
(@MiddleChildHull) reported
Has Kcom internet gone down?
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Phil Taylor. nearly a pensioner.
(@Phil48James) reported
@andytlee_2 @HullHour @KCOMhome I have been with 3 for years and never had any issues, And oops I may have meant 30 a month. My son has had no issues with the home broadband, 3 are concentrating on rolling it out in Hull because of the monopoly KCOM have.
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Kira
(@KiraLCurtis) reported
Lived here for over 4 years and had nothing but problems with KCOM 🙄 Always a shock to go home to use Sky broadband, and it just works
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meags
(@jongyungi) reported
@KYUTOPlA BAD HE DID A PERFORMANCE ON KCOM
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Lisa Dimaline
(@Dimaline27) reported
@DirectlyLaura @InJDWeStan I set up a gmail when I started my blog & have 1 with kcom that you automatically get as a customer but I don’t know what the address is never mind use it!!
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andy ward1973
(@andyward73) reported
@KCOMhome Working ok here now never usually have a problem with kcom
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Helen Bell
(@helbelz) reported
@myspecial3girls @Kcom Looks like it’s all down
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Geoff Thornes
(@GeoffThornes) reported
@SkyHelpTeam Hi Mags everything seems ok it’s on HDM11 which is as it’s always been. I am trying another reboot but even if it clears it won’t last very long before it goes blank. After reading some of the forums I wonder if the KCOM broadband is an issue!
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Tim Ridge
(@TimRidge3) reported
@citytillidie81 @curtiswoodhous8 My mrs is from Hull & we currently live there. She has never lived anywhere else but thinks its wonderful. I pine for sheffield infact the ONLY thing I like about hull is the people. The infrastructure is shocking, roads terrible, kcom monopoly rediculous etc etc
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Jarvo
(@CityView1904) reported
@KCOMhome Tether your phones Peasants KCOM Customer care team
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Ian_Aka_PaYne
(@payne13131) reported
@KCOMhome Wtf Kcom we cannot even call atm…
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Stef Walton
(@Stef_Walton) reported
Guess KCOM is having a mass issue, looks like whole of Hull offline! @KCOMcare @KCOMhome
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