KCOM Outage Map
The map below depicts the most recent cities in the United Kingdom where KCOM users have reported problems and outages. If you are experiencing problems with KCOM, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
KCOM users affected:
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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toria
(@torialilith) reported
KCOM i am begging u to get your **** together
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Darren Bunting
(@musichqhull) reported
@Sir_RyKitching @KCOMhome not Kcom but mobile signal for Giffgaff & Tesco Mobile is shocking on Bev Rd this afternoon - trying to stream is impossible
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JOBDONE
(@patrickwmhullfc) reported
Not seen the pitch at the KCOM look as poor as it is now for a good few years..Is Ehab penny pinching on the pitch maintenance too?
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A.J.
(@Ciara_OfficiaI) reported
@ghoulskill But for a regular kcom or uv custom to apologize normally like she does takes months for people to forgive yet for her it takes hours? **** outta here.
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goldentruetiger
(@goldentruetiger) reported
@bbcburnsy @HumbersideSport too slow, no ideas, no plan b.... sound familiar. It’s Groundhog Day again at the KCom. #hcafc
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Craig Ripley
(@C_Ripley72) reported
@XMissFuryX @KCOMhome So how long do we have to endure this for? Do we get a rebate on the money we pay for a service we are not getting. Kcom why don't you just come out with it and say you are throttling everyone's Internet?
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KCOM Care
(@KCOMcare) reported
On Tuesday 15 December and Wednesday 16 December we will be carrying out essential maintenance across the KCOM network. This work will take place between 10:00pm on Tuesday 15 December to 05:00am on Wednesday 16 December. (1/3)
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Matthew Morgan
(@DrMattMorgan) reported
@KCOMcare hi KCom I have no internet connection. I have been on hold now for 35 minutes and moved from 29 to 23 in the queue. Is there anyone answering calls? This is my first day as your customer and feels pretty poor so far.
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Jacob Hodgson
(@JacobHodgson01) reported
@KCOMcare No this is not. But somebody on a BT network has a constant speed. Me and others on KCOM bang on 5PM everyday drop down from our full package speed to around 500kbps! Got to be something on KCOM or one of your partners?
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Jacob Hodgson
(@JacobHodgson01) reported
@KCOMhome I have been running some tests over the past few days with my network and others on the KCOM infrastructure. Do you throttle XBOX downloads at 5PM? It has been consistent for the past few days?
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Bob Parker
(@parkerrg) reported
Any one having sound and vision problems from KCOM,mine is crap
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ℙℍ𝕀𝕃 ℍ𝔸𝕍𝔼ℝℂℝ𝕆𝔽𝕋
(@Phil_Havercroft) reported
@XMissFuryX @KCOMcare Yup, same here. It's getting ridiculous how KCOM are playing dumb to the issue on here and facebook.
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Tom Beer
(@Killertom63) reported
@Eleanor_Hewitt @KCOMcare I'm getting 65ms (Normally have 1ms) ping. 550 Down (Normally 900). 42 Up (Normally 50). I love how they are not even acknowledging these outages! Unprofessional service from Kcom as always.
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David Batte 🎗
(@hullcity_pfa) reported
from
Swanland, England
Has nobody worked on that kcom pitch in the last 2 weeks it looks awful
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Mattbot
(@En2erTheMattrix) reported
David Cameron better ignore us and stay in my home because of kcom outage.