KCOM Outage Report in Derby, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Derby, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Derby and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (61%)
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Total Blackout (16%)
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Wi-fi (15%)
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Phone (4%)
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E-mail (2%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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ItsJustJosh (@Craucoes) reported
@JonKirby1974 @KCOMhome @Kcom Please don't blame the customer service/ tech support people you speak to because i used to work for kcom and in a situation like this we aren't told anything either it's not there fault they can't help you
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Jordan Tyson (@jordantyson92) reported
Anyone else’s 4G shite as well? I know Kcom is down like…
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Jon Kirby (@JonKirby1974) reported
@Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place
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IAN_EBO_LAD (@ebolad1) reported
@KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet
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KCOM (@KCOMhome) reported
A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.
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Jon Kirby (@JonKirby1974) reported
Hey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service
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D🅰️z (@JellyTotPixel) reported
@JackBon60290058 @jordantyson92 kcom its been realy bad today heard it could take 48 hours to fix
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Les (@MartinTwigs68) reported
Kcom broadband has gone down, I ring up and it tells me I'm 172 inline and should use their web page. How f**king ironic
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Kev (@kevbez1969) reported
@leemelonopie @KCOMhome I know a few who've been on it and they all said the same thing. It's good at times but too inconsistent. Lots of major slow down at peak times. 3 of them have gone back to kcom the others are still stuck in a contract but moving back when they can.
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D🅰️z (@JellyTotPixel) reported
@jordantyson92 yeah mine not working went of same time as kcom i looked on the o2 website an it said a mast near u is not working