KCOM Outage Report in City of Kingston upon Hull, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in City of Kingston upon Hull, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (60%)
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Wi-fi (19%)
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Total Blackout (10%)
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Phone (9%)
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E-mail (1%)
Live Outage Map Near City of Kingston upon Hull, England
The most recent KCOM outage reports came from the following cities: Kingston upon Hull.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Hull |
Internet | |
| Kingston upon Hull |
Phone | |
| Kingston upon Hull |
Wi-fi | |
| Kingston upon Hull |
Wi-fi | |
| Kingston upon Hull |
Internet | |
| Kingston upon Hull |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports Near City of Kingston upon Hull, England
Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:
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Karl
(@hcafckarl) reported
from
City of Kingston upon Hull, England
KCOM must be down not seen any Liverpool fans on Snapchat tonight
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craig w pullman
(@craigpullman) reported
from
City of Kingston upon Hull, England
@emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄
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Janine Gosling
(@RadioJanine) reported
from
City of Kingston upon Hull, England
@KCOMhome HNY ... I'd like to know if the connexin wires crossing kcom wires are slowing down my WiFi. It's terrible what connexin have done with Poles. It should be illegal. It's a mess.
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Andy Clark
(@andyclark1973) reported
from
Kirk Ella, England
@kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website
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mark dawson
(@dogster24) reported
from
City of Kingston upon Hull, England
@bbcburnsy kcom didn't do too well in Withernsea with their fibre install , chaos most of the time. There was damage to other services and the paths are worse now than they ever was and for what ? We had plenty of choice off the open reach network ...
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Matty 🐯🏴
(@Matty2503_YT) reported
from
City of Kingston upon Hull, England
Return to the KCOM booked!! Never looked forward to a Monday so much!!!
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Theo Farrer
(@TheoFarrer) reported
from
City of Kingston upon Hull, England
@KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks
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Джарвіс
(@CityView1904) reported
from
City of Kingston upon Hull, England
Is anyone having KCOM issues today? #Hull #KCOM
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Jarvo
(@CityView1904) reported
from
City of Kingston upon Hull, England
Is KCOM down again? #Hull
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leewalker©️🐯🖤🧡 💙
(@wakka80) reported
from
City of Kingston upon Hull, England
@tottyhull I already have done Phil she's been a great help they cannot find it at the kcom
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Ian Cuthbert
(@headscarfpride) reported
from
Cottingham, England
@Ambraneri Mine was the same. Apparently Kcom are having problems with their internet this morning. I’ve turned off my wi fi and now using the 02 data. It’s working fine now.
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Mark
(@Burgessappleton) reported
from
City of Kingston upon Hull, England
@KCOMhome @KCOMcare terrible service today in HU8. Is there any known issues? Unable to use Wi-Fi connected to any TVs in the house, also hardwired PS5 isn’t finding a network connection. However, Wi-Fi to iPhone is working!?! Any ideas please? #Internet #KCOM #Hull
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leewalker©️🐯🖤🧡 💙
(@wakka80) reported
from
City of Kingston upon Hull, England
@Uzzell01 same here even when went down to the kcom photo event 😢
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John (C)Uzzell
(@Uzzell01) reported
from
Beverley, England
@Capt_Fishpaste It happened once at the KCOM abd they got so many compliants, it never happened again.... the sprung it on us
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Karl
(@hcafckarl) reported
from
City of Kingston upon Hull, England
Everyone down at the KCOM tomorrow please! Let’s get a good amount of people there #hcafc
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Cass
(@markcass13) reported
from
Hessle, England
@mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc
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James Purling
(@Jahmez_HKR) reported
from
City of Kingston upon Hull, England
@Shed4Ever @grumpy_g1t @MartinSLewis Be thankful you have choices...living in Hull we only have KCOM. £46/month we pay for broadband & a landline we have to have but never use
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Cllr Fareham
(@CllrFareham) reported
from
City of Kingston upon Hull, England
@ceeing42 I assume this was before Kcom. Yes I significantly disagreed with much of the programme - kids in a sweet shop - but some good was done. The irony of our revenue support being imperilled because we had piles of money we hadn’t sought was not lost on me
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(C) Andy Roberts 🏆
(@andyrobertshull) reported
from
City of Kingston upon Hull, England
@alanacct @KateWilton1 Originally had letter from NHS to book both jabs at City Hall. Had it booked for end of March & end of June. Then got text from GP offering 1st jab at KCOM, booked it for next day but had to cancel others. GP sent text Thursday to book 2nd jab. This Saturday was best time for me.
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Stackstalker
(@stackstalker) reported
from
City of Kingston upon Hull, England
The people of Hull "kcom Internet is crap, we need a better alternative, nay, we DESERVE a better alternative!!!" Also the people of Hull "oy rival Internet company, don't you dare put that blasted pole down our street, be off with you forthwith" (or words to that effect) #NIMBY
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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craig w pullman
(@craigpullman) reported
from
City of Kingston upon Hull, England
@emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄
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Dakota 🏳️⚧️
(@AloisaTrancyy) reported
KCOM internet going down at the stroke of midnight like a bad modern rendition of A Christmas Carol…
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ggxrazorz
(@GGX_RazorzYT) reported
Kcom you are the worst ISP in existance
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KCOM
(@KCOMhome) reported
@philwalsh4eyes I'm sorry to hear about your problem with your kcom lightstream connection. if you private message us we can do some check with you
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Spencer Dixon
(@spencer68) reported
@Nasstar We're a former KCom and now Nasstar customer. Our MPLS network has been up & down since 3am this morning. Your service levels are shockingly bad. Extremely difficult to get hold of anyone. No information what's going on. No indication its even being look at!
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Dan Ford
(@DanFord1986) reported
@Haths51 @RSGreen1983 @hulllive Why would you put infrastructure in without knowing you have a viable customer base 1st? That was the whole point of them approaching KCOM to rent out some of its capacity. Yes it would cost a lot, no denying that but you can't tell me it wouldnt be made back.
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Chris Green
(@Chris_P_Green) reported
@DianaJohnsonMP Another example of @KCOMcare monopoly at work, and we wonder why other Internet Service providers won't come to Hull. KCOM could and should allow other providers to use their network but money speaks volumes and they don't....
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Anthony
(@Anthony74349435) reported
@KCOMcare 8 weeks I was promised an engineer would be coming to see the location problem my router,my hub and telephone line that KCOM placed under the 3x4 stairs cupboard “WHY? resulting in a poor signal and difficulty to get to the phone. £50 monthly!
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DMG9785
(@dmg9785) reported
@secondtierpod Never forget him sulking against us at the Kcom that season, he asked his manager to sub him off. Us in the home crowd found it hilarious. #hcafc
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Emma ⭐️⭐️💙🇺🇦
(@Emma_Crxssing) reported
@DianaJohnsonMP It’s about time we had more choice of internet in the city. No Sky or BT internet allowed which would be cheaper and more reliable than rip off KCOM. Kcom always cuts off and drops reliability in peak hours. Customer service is terrible too