KCOM

KCOM Outage Report in City of Kingston upon Hull, England

No problems detected

If you are having issues, please submit a report below.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in City of Kingston upon Hull, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in City of Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in City of Kingston upon Hull, England 02/04/2026 15:25

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Live Outage Map Near City of Kingston upon Hull, England

The most recent KCOM outage reports came from the following cities: Kingston upon Hull.

Loading map, please wait...
City Problem Type Report Time
United KingdomKingston upon Hull Wi-fi
United KingdomKingston upon Hull Internet
United KingdomKingston upon Hull Internet
United KingdomKingston upon Hull Internet
United KingdomKingston upon Hull Internet
United KingdomKingston upon Hull Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near City of Kingston upon Hull, England

Latest outage, problems and issue reports in City of Kingston upon Hull and nearby locations:

  • laze83 Laze (@laze83) reported from City of Kingston upon Hull, England

    @gazobrien22 @DaveOverton1981 @ThirteenRugby Where you playing next year Gaz? Popping down to the kcom for a season or 2?

  • hcafckarl Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    KCOM must be down not seen any Liverpool fans on Snapchat tonight

  • benguzdek Ben Guzdek (@benguzdek) reported from City of Kingston upon Hull, England

    Without a doubt the most dramatic end to a Grand Final I’ve ever seen. Hardaker misses the conversion to win the game for Wigan, Fages misses his drop-goal to win the game for Saints. But from the rebound, Jack Welsby touches down! The scenes in the KCOM stadium are insane!

  • CLKhull Connor Sasse (@CLKhull) reported from Hessle, England

    @KCOMhome our wifi router continuously drops signal, I have changed the channel and problem still exists, I would like a new router please, a friend who works at kcom previously said our router is a old one and new router would solve issues

  • HullCity1975 cj (@HullCity1975) reported from City of Kingston upon Hull, England

    @bbcburnsy If Grant McCann isn't sacked at halftime never mind fulltime.I will go to the kcom on Saturday and tell them all what I think of them

  • gerrardcole jodie sewell (@gerrardcole) reported from Cottingham, England

    @scottmeisel1 It was ok I pushed the kcom worker down the hole, so he blocked the hole 🕳😂

  • RPW85 Rob (@RPW85) reported from City of Kingston upon Hull, England

    @_super_tone Ha ha you want to try living in Hull. We only have one provider KCom and it’s a pile of crap!

  • Jahmez_HKR James Purling (@Jahmez_HKR) reported from City of Kingston upon Hull, England

    @Shed4Ever @grumpy_g1t @MartinSLewis Be thankful you have choices...living in Hull we only have KCOM. £46/month we pay for broadband & a landline we have to have but never use

  • CLKhull Connor Sasse (@CLKhull) reported from Hessle, England

    @KCOMcare @KCOMhome our wifi router continuously drops signal, I have changed the channel and problem still exists, I would like a new router please, a friend who works at kcom previously said our router is a old one and new router would solve issues

  • hullcity_pfa David Batte 🎗 (@hullcity_pfa) reported from Swanland, England

    Has nobody worked on that kcom pitch in the last 2 weeks it looks awful

  • WeaverGeoffrey Geoff Weaver (@WeaverGeoffrey) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.

  • NC00kies ꪀꪖꪮꪑⅈ🧡 (@NC00kies) reported from Kirk Ella, England

    Wtf is up with the WiFi, ffs kcom 🙃

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    We’re down no matter what imo even if we win today.. we’ll get nothing on wed.. if Wigan had of won 2-1 I felt we had a chance but it’s done now still watching this today tho as hopefully will be the last time the manager and some of these players see the KCOM

  • hcafckarl Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    Everyone down at the KCOM tomorrow please! Let’s get a good amount of people there #hcafc

  • _leesaville Lee (@_leesaville) reported from City of Kingston upon Hull, England

    KCOM sucks ass, pass it on.

  • wakka80 leewalker🐯🖤🧡🇬🇧 (@wakka80) reported from City of Kingston upon Hull, England

    @Pjohnnners the last 15 years it's been one Hull of a ride seen times i thought id never see when following city from boothferry Park to the kcom 🏟

  • Matty2503_YT Matty ⚫🔶⚫⚪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matty2503_YT) reported from Keyingham, England

    So the @TheRFL have taken the Derby to Saints a place thats in Tier 3 Lock down instead of playing it at Craven Park or the KCOM never Ceases to amaze me does the RFL!!

  • hullcity_pfa David Batte 🎗 (@hullcity_pfa) reported from Swanland, England

    @KCOMhome @CostaCoffee The Costa app I believe had an update locally and following that the order function is not working and hasn't been for 2 weeks with staff suggesting it's a kcom issue?

  • Ian_yorks Ian Money (@Ian_yorks) reported from South Cave, England

    @Steve09425095 @seanroyce1 10mbps download and 0.75 mbps upload here thanks to @KCOMhome. Yet the CEO claims that all KCom customers have lightstream, a groundbreaking internet connection. I struggle to do my job from home because of the poor internet.

  • terryf007 terry flatt (@terryf007) reported from City of Kingston upon Hull, England

    @KCOMhome What an ignorant company KCOM are, sent e mail 2 days ago no reply no call no answer, sort out your customer service

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • TigersEarly The Early Tigers (@TigersEarly) reported

    @1904Irrelevants where Kcom is now down Carr Lane

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @AllenResPaulton I'm really sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We are aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM and their provider are ongoing.1/2

  • PeteBeaumont8 Pete Beaumont (@PeteBeaumont8) reported

    @Damo17hullfc Shocker you chose Kcom it’s not a bad stadium but it’s not the best. And Donny wow not at all.

  • markcoops23 mark (@markcoops23) reported

    @KCOMhome To be fair to kcom I can’t complain for their service and customer service but I would@like existing long time customers to be offered deals like this every now and again. Show to Christmas love to your original customers

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @pvbsc1 We're aware of an issue with a third party who manages the internet traffic routing for some UK internet and mobile providers. It's affecting several, for example, BT, SKY, KCOM and EE. I want to assure you we're working with the third party to resolve as quickly as possible. 1/2

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @KeithHornsby Hi Keith, I'm sorry for the trouble you've had accessing the app using your wifi. Some customers have experienced the same issue who hold their broadband with Kcom so it does look like an issue their end. However, our IT team have also been made aware. - Chris

  • JBennett360 James Bennett (@JBennett360) reported

    KCOM fibre has generally been a good product. However, this service you provide now is not the service we once had. Prices have gone up and service quality has gone down.

  • EnergasLtd Gasmaned1957 (@EnergasLtd) reported

    @CooperativeBank So your issue must be affecting KCOM in Hull ?

  • JanieSu Jane Shaw (@JanieSu) reported

    @CooperativeBank hi I live in Hull and there seems to be a problem at the moment with being able to connect to Internet banking via KCom which is our only available service provider here. I know several friends are having the same issue. I've contacted KCom are you able to help.

  • royalhotelbrid Royal Bridlington (@royalhotelbrid) reported

    "@kcom is there a problem with your website ..been trying to get on there for last hour"