KCOM Outage Report in Hessle, East Riding of Yorkshire, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Hessle, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hessle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (60%)
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Wi-fi (19%)
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Total Blackout (10%)
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Phone (9%)
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E-mail (1%)
Live Outage Map Near Hessle, East Riding of Yorkshire, England
The most recent KCOM outage reports came from the following cities: Kingston upon Hull.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Hull |
Internet | |
| Kingston upon Hull |
Phone | |
| Kingston upon Hull |
Wi-fi | |
| Kingston upon Hull |
Wi-fi | |
| Kingston upon Hull |
Internet | |
| Kingston upon Hull |
Phone |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports Near Hessle, England
Latest outage, problems and issue reports in Hessle and nearby locations:
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Cass
(@markcass13) reported
from
Hessle, England
@mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc
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Mark
(@Burgessappleton) reported
from
City of Kingston upon Hull, England
@KCOMhome @KCOMcare terrible service today in HU8. Is there any known issues? Unable to use Wi-Fi connected to any TVs in the house, also hardwired PS5 isn’t finding a network connection. However, Wi-Fi to iPhone is working!?! Any ideas please? #Internet #KCOM #Hull
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Ian Cuthbert
(@headscarfpride) reported
from
Cottingham, England
@Ambraneri Mine was the same. Apparently Kcom are having problems with their internet this morning. I’ve turned off my wi fi and now using the 02 data. It’s working fine now.
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Джарвіс
(@CityView1904) reported
from
City of Kingston upon Hull, England
Is anyone having KCOM issues today? #Hull #KCOM
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John (C)Uzzell
(@Uzzell01) reported
from
Beverley, England
@Capt_Fishpaste It happened once at the KCOM abd they got so many compliants, it never happened again.... the sprung it on us
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Geoff Weaver
(@WeaverGeoffrey) reported
from
City of Kingston upon Hull, England
@KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.
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Theo Farrer
(@TheoFarrer) reported
from
City of Kingston upon Hull, England
@KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks
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Matty 🐯🏴
(@Matty2503_YT) reported
from
City of Kingston upon Hull, England
Return to the KCOM booked!! Never looked forward to a Monday so much!!!
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Karl
(@hcafckarl) reported
from
City of Kingston upon Hull, England
KCOM must be down not seen any Liverpool fans on Snapchat tonight
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leewalker©️🐯🖤🧡 💙
(@wakka80) reported
from
City of Kingston upon Hull, England
@Uzzell01 same here even when went down to the kcom photo event 😢
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(C) Andy Roberts 🏆
(@andyrobertshull) reported
from
City of Kingston upon Hull, England
@alanacct @KateWilton1 Originally had letter from NHS to book both jabs at City Hall. Had it booked for end of March & end of June. Then got text from GP offering 1st jab at KCOM, booked it for next day but had to cancel others. GP sent text Thursday to book 2nd jab. This Saturday was best time for me.
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James Purling
(@Jahmez_HKR) reported
from
City of Kingston upon Hull, England
@Shed4Ever @grumpy_g1t @MartinSLewis Be thankful you have choices...living in Hull we only have KCOM. £46/month we pay for broadband & a landline we have to have but never use
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craig w pullman
(@craigpullman) reported
from
City of Kingston upon Hull, England
@emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄
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leewalker©️🐯🖤🧡 💙
(@wakka80) reported
from
City of Kingston upon Hull, England
@tottyhull I already have done Phil she's been a great help they cannot find it at the kcom
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Cllr Fareham
(@CllrFareham) reported
from
City of Kingston upon Hull, England
@ceeing42 I assume this was before Kcom. Yes I significantly disagreed with much of the programme - kids in a sweet shop - but some good was done. The irony of our revenue support being imperilled because we had piles of money we hadn’t sought was not lost on me
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Stackstalker
(@stackstalker) reported
from
City of Kingston upon Hull, England
The people of Hull "kcom Internet is crap, we need a better alternative, nay, we DESERVE a better alternative!!!" Also the people of Hull "oy rival Internet company, don't you dare put that blasted pole down our street, be off with you forthwith" (or words to that effect) #NIMBY
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David Batte 🎗
(@hullcity_pfa) reported
from
Swanland, England
Has nobody worked on that kcom pitch in the last 2 weeks it looks awful
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Karl
(@hcafckarl) reported
from
City of Kingston upon Hull, England
Everyone down at the KCOM tomorrow please! Let’s get a good amount of people there #hcafc
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Jarvo
(@CityView1904) reported
from
City of Kingston upon Hull, England
Is KCOM down again? #Hull
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David Batte 🎗
(@hullcity_pfa) reported
from
Swanland, England
@KCOMhome @CostaCoffee The Costa app I believe had an update locally and following that the order function is not working and hasn't been for 2 weeks with staff suggesting it's a kcom issue?
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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ItsJustJosh
(@Craucoes) reported
@JonKirby1974 @KCOMhome @Kcom Please don't blame the customer service/ tech support people you speak to because i used to work for kcom and in a situation like this we aren't told anything either it's not there fault they can't help you
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WanderingSocialist
(@RightHater) reported
@The_B KCOM have THE worst comms processes. Literally took them 5 hours to even respond and the website still says no issues. Terrible.
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ItsJustJosh
(@Craucoes) reported
@RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/
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D🅰️z
(@JellyTotPixel) reported
@jordantyson92 yeah mine not working went of same time as kcom i looked on the o2 website an it said a mast near u is not working
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Jake woolford
(@Jakewoolford01) reported
@kcom might just be the worst Wifi provider ever
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Adam
(@Cardinal_Malt) reported
@ciaran296 @KCOMhome I know it might be hard to believe (especially after today's outage) when I say this, but as someone who has lived outside of hull, kcom lightstream is actually more reliable and stable then some of the providers of had elsewhere
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Les
(@MartinTwigs68) reported
Kcom broadband has gone down, I ring up and it tells me I'm 172 inline and should use their web page. How f**king ironic
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David Hoggard
(@davidhoggard64) reported
So it would appear I’m not the only one with internet connectivity issues in Hull #kcom #internet #hull
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Jeanflambé 🇪🇺
(@jongibbins) reported
Evidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...
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vVSoull
(@LeighJane19) reported
@KCOMhome That's all u ever say kcom " working hard to fix it" 6 hours later joke