KCOM

KCOM Outage Report in Hessle, East Riding of Yorkshire, England

Problems detected

Users are reporting problems related to: internet, total blackout and wi-fi.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Hessle, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hessle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Hessle, East Riding of Yorkshire, England 04/03/2025 21:25

April 03: Problems at KCOM

KCOM is having issues since 12:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. Phone (4%)

    Phone (4%)

  5. TV (2%)

    TV (2%)

  6. E-mail (1%)

    E-mail (1%)

Live Outage Map Near Hessle, East Riding of Yorkshire, England

The most recent KCOM outage reports came from the following cities: Kingston upon Hull.

Loading map, please wait...
City Problem Type Report Time
United KingdomKingston upon Hull Wi-fi
United KingdomKingston upon Hull Internet
United KingdomKingston upon Hull Internet
United KingdomKingston upon Hull Wi-fi
United KingdomKingston upon Hull Internet
United KingdomKingston upon Hull TV

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Hessle, England

Latest outage, problems and issue reports in Hessle and nearby locations:

  • TheoFarrer Theo Farrer (@TheoFarrer) reported from City of Kingston upon Hull, England

    @KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks

  • hullcity_pfa David Batte 🎗 (@hullcity_pfa) reported from Swanland, England

    @KCOMhome @CostaCoffee The Costa app I believe had an update locally and following that the order function is not working and hasn't been for 2 weeks with staff suggesting it's a kcom issue?

  • hcafckarl Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    Everyone down at the KCOM tomorrow please! Let’s get a good amount of people there #hcafc

  • hullcity_pfa David Batte 🎗 (@hullcity_pfa) reported from Swanland, England

    Has nobody worked on that kcom pitch in the last 2 weeks it looks awful

  • Ian_yorks Ian Money (@Ian_yorks) reported from South Cave, England

    @Steve09425095 @seanroyce1 10mbps download and 0.75 mbps upload here thanks to @KCOMhome. Yet the CEO claims that all KCom customers have lightstream, a groundbreaking internet connection. I struggle to do my job from home because of the poor internet.

  • WeaverGeoffrey Geoff Weaver (@WeaverGeoffrey) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.

  • HullCity1975 cj (@HullCity1975) reported from City of Kingston upon Hull, England

    @bbcburnsy If Grant McCann isn't sacked at halftime never mind fulltime.I will go to the kcom on Saturday and tell them all what I think of them

  • headscarfpride Ian Cuthbert (@headscarfpride) reported from Cottingham, England

    @Ambraneri Mine was the same. Apparently Kcom are having problems with their internet this morning. I’ve turned off my wi fi and now using the 02 data. It’s working fine now.

  • Uzzell01 John (C)Uzzell (@Uzzell01) reported from Beverley, England

    @Capt_Fishpaste It happened once at the KCOM abd they got so many compliants, it never happened again.... the sprung it on us

  • Matty2503_YT Matty 🐯🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matty2503_YT) reported from City of Kingston upon Hull, England

    Return to the KCOM booked!! Never looked forward to a Monday so much!!!

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    We’re down no matter what imo even if we win today.. we’ll get nothing on wed.. if Wigan had of won 2-1 I felt we had a chance but it’s done now still watching this today tho as hopefully will be the last time the manager and some of these players see the KCOM

  • benguzdek Ben Guzdek (@benguzdek) reported from City of Kingston upon Hull, England

    Without a doubt the most dramatic end to a Grand Final I’ve ever seen. Hardaker misses the conversion to win the game for Wigan, Fages misses his drop-goal to win the game for Saints. But from the rebound, Jack Welsby touches down! The scenes in the KCOM stadium are insane!

  • wakka80 leewalker🐯🖤🧡🇬🇧 (@wakka80) reported from City of Kingston upon Hull, England

    @Pjohnnners the last 15 years it's been one Hull of a ride seen times i thought id never see when following city from boothferry Park to the kcom 🏟

  • Jahmez_HKR James Purling (@Jahmez_HKR) reported from City of Kingston upon Hull, England

    @Shed4Ever @grumpy_g1t @MartinSLewis Be thankful you have choices...living in Hull we only have KCOM. £46/month we pay for broadband & a landline we have to have but never use

  • wakka80 leewalker©️🐯🖤🧡 💙 (@wakka80) reported from City of Kingston upon Hull, England

    @tottyhull I already have done Phil she's been a great help they cannot find it at the kcom

  • wakka80 leewalker©️🐯🖤🧡 💙 (@wakka80) reported from City of Kingston upon Hull, England

    @Uzzell01 same here even when went down to the kcom photo event 😢

  • CLKhull Connor Sasse (@CLKhull) reported from Hessle, England

    @KCOMcare @KCOMhome our wifi router continuously drops signal, I have changed the channel and problem still exists, I would like a new router please, a friend who works at kcom previously said our router is a old one and new router would solve issues

  • hcafckarl Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    KCOM must be down not seen any Liverpool fans on Snapchat tonight

  • laze83 Laze (@laze83) reported from City of Kingston upon Hull, England

    @gazobrien22 @DaveOverton1981 @ThirteenRugby Where you playing next year Gaz? Popping down to the kcom for a season or 2?

  • andyrobertshull (C) Andy Roberts 🏆 (@andyrobertshull) reported from City of Kingston upon Hull, England

    @alanacct @KateWilton1 Originally had letter from NHS to book both jabs at City Hall. Had it booked for end of March & end of June. Then got text from GP offering 1st jab at KCOM, booked it for next day but had to cancel others. GP sent text Thursday to book 2nd jab. This Saturday was best time for me.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • BattleScarredUK Jon (@BattleScarredUK) reported

    @Niki44 @Skyhelp KCOM are as bad.

  • GrahamCannon Graham Cannon 🎗️ (@GrahamCannon) reported

    @pchapman24 @HullCity Worked ok for me but @Uzzell01 had to go onto 4g - could it be a KCOM issue?

  • sophemmX Sophie👸🏼 (@sophemmX) reported

    At what point are @EE going to start my for my broadband with KCOM because I have never got a signal and frankly. Upped my internet package because I’ve usually got 0 bars of signal and have to WiFi calling to make any kind of phone call Absolute joke, pay £78 a month for this🥴

  • adrianludlam Adrian Ludlam (@adrianludlam) reported

    @EmmaHardyMP @KCOMhome @Hull_Trains On this I disagree! Kcom's monopoly here for households means that the value they offer can be poor compared to the rest of East Yorkshire. BT gave me much more 20 miles away & now Kcom themselves offer much more as well outside the hessle area!!

  • jawsofdeathdjn angryman3 (@jawsofdeathdjn) reported

    @JWhittlesElbow @althurstonsport Even in the premier league, the atmosphere at the kcom has never got close to a city v scunny derby at BP.

  • adamknives 𝕬𝖉𝖆𝖒 𝕸𝖎𝖙𝖈𝖍𝖊𝖑𝖑 (@adamknives) reported

    The hole in the ground for kcom is patched, it's almost ready and holy **** I NEED THIS FIBRE so sick of dogshit connection

  • mattyantz Matthew Anthony (@mattyantz) reported

    @fishface58 @KCOMhome Are you using the kcom supplied equipment? If so that’ll be the problem

  • pastystone julie coates (@pastystone) reported

    @KCOMcare No service and been cut off three times now... got down to position 6 from 19! Is Kcom intranet down 🥲

  • wilko1990 danny wilkinson (@wilko1990) reported

    @andymoorish @hulllive The services from kcom isn’t a bad services the price on the other hand is really high.

  • DarrenDalby Darren Dalby (@DarrenDalby) reported

    @CraigBeck Seems like they've given up. Hull and the Isle of Man are the only two places there's a monopoly network. Sky should have bought kcom when they had the chance