KCOM Outage Report in Hessle, East Riding of Yorkshire, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Hessle, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hessle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (75%)
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Wi-fi (11%)
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Total Blackout (9%)
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TV (2%)
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Phone (2%)
Live Outage Map Near Hessle, East Riding of Yorkshire, England
The most recent KCOM outage reports came from the following cities: Kingston upon Hull.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Hull |
Wi-fi | |
| Kingston upon Hull |
Internet | |
| Kingston upon Hull |
Internet | |
| Kingston upon Hull |
Internet | |
| Kingston upon Hull |
Internet | |
| Kingston upon Hull |
Internet |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports Near Hessle, England
Latest outage, problems and issue reports in Hessle and nearby locations:
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Джарвіс
(@CityView1904) reported
from
City of Kingston upon Hull, England
Is anyone having KCOM issues today? #Hull #KCOM
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Geoff Weaver
(@WeaverGeoffrey) reported
from
City of Kingston upon Hull, England
@KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.
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James Purling
(@Jahmez_HKR) reported
from
City of Kingston upon Hull, England
@Shed4Ever @grumpy_g1t @MartinSLewis Be thankful you have choices...living in Hull we only have KCOM. £46/month we pay for broadband & a landline we have to have but never use
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Cass
(@markcass13) reported
from
Hessle, England
@mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc
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John (C)Uzzell
(@Uzzell01) reported
from
Beverley, England
@Capt_Fishpaste It happened once at the KCOM abd they got so many compliants, it never happened again.... the sprung it on us
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Jarvo
(@CityView1904) reported
from
City of Kingston upon Hull, England
Is KCOM down again? #Hull
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craig w pullman
(@craigpullman) reported
from
City of Kingston upon Hull, England
@emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄
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David Batte 🎗
(@hullcity_pfa) reported
from
Swanland, England
Has nobody worked on that kcom pitch in the last 2 weeks it looks awful
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Karl
(@hcafckarl) reported
from
City of Kingston upon Hull, England
Everyone down at the KCOM tomorrow please! Let’s get a good amount of people there #hcafc
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David Batte 🎗
(@hullcity_pfa) reported
from
Swanland, England
@KCOMhome @CostaCoffee The Costa app I believe had an update locally and following that the order function is not working and hasn't been for 2 weeks with staff suggesting it's a kcom issue?
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Ian Money
(@Ian_yorks) reported
from
South Cave, England
@Steve09425095 @seanroyce1 10mbps download and 0.75 mbps upload here thanks to @KCOMhome. Yet the CEO claims that all KCom customers have lightstream, a groundbreaking internet connection. I struggle to do my job from home because of the poor internet.
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Karl
(@hcafckarl) reported
from
City of Kingston upon Hull, England
KCOM must be down not seen any Liverpool fans on Snapchat tonight
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Stackstalker
(@stackstalker) reported
from
City of Kingston upon Hull, England
The people of Hull "kcom Internet is crap, we need a better alternative, nay, we DESERVE a better alternative!!!" Also the people of Hull "oy rival Internet company, don't you dare put that blasted pole down our street, be off with you forthwith" (or words to that effect) #NIMBY
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leewalker©️🐯🖤🧡 💙
(@wakka80) reported
from
City of Kingston upon Hull, England
@Uzzell01 same here even when went down to the kcom photo event 😢
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leewalker©️🐯🖤🧡 💙
(@wakka80) reported
from
City of Kingston upon Hull, England
@tottyhull I already have done Phil she's been a great help they cannot find it at the kcom
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Cllr Fareham
(@CllrFareham) reported
from
City of Kingston upon Hull, England
@ceeing42 I assume this was before Kcom. Yes I significantly disagreed with much of the programme - kids in a sweet shop - but some good was done. The irony of our revenue support being imperilled because we had piles of money we hadn’t sought was not lost on me
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Ian Cuthbert
(@headscarfpride) reported
from
Cottingham, England
@Ambraneri Mine was the same. Apparently Kcom are having problems with their internet this morning. I’ve turned off my wi fi and now using the 02 data. It’s working fine now.
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Theo Farrer
(@TheoFarrer) reported
from
City of Kingston upon Hull, England
@KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks
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Matty 🐯🏴
(@Matty2503_YT) reported
from
City of Kingston upon Hull, England
Return to the KCOM booked!! Never looked forward to a Monday so much!!!
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(C) Andy Roberts 🏆
(@andyrobertshull) reported
from
City of Kingston upon Hull, England
@alanacct @KateWilton1 Originally had letter from NHS to book both jabs at City Hall. Had it booked for end of March & end of June. Then got text from GP offering 1st jab at KCOM, booked it for next day but had to cancel others. GP sent text Thursday to book 2nd jab. This Saturday was best time for me.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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FridayNightWars
(@FridayNightWars) reported
@Blumpykin @zillowgonewild Legit you have access to KCOM WiFi there. I live near here (its near Hull) and you can get WiFi signal from KCOM there
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Olly Gunn
(@GunnOlly) reported
What data do you have apart from pre-registration that supports the investment in our area? And don’t say pre-registration because the poles were never mentioned. Not even a huge saving over KCOM which have great customer service. Not painting a great picture of Connexin.
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teddsmedia04
(@teddsmedia04) reported
@KCOMhome @KCOMcare hi I’m not a KCOM customer as I live in a different part of the UK yet I’ve purchased a router of eBay that was something you called a “LightHub”. It’s a technicolour DGA4231 router. I’m just curious as to wether you’ve disabled engineer mode on it? Thanks
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Darren
(@Dying_Snail) reported
@KCOMhome Hi,rang Monday to report that the fiber cable to the property had been cut, said a engineer would come to fix it today, but Kcom send a installer instead of a underground cable engineer, so how long do I have to wait now?
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hummingbird
(@rainbowkate1989) reported
@KCOMhome is anyone having problems with kcom Internet?
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Sue Hodgson
(@SueHodg78985334) reported
@falamgir @KCOMhome What you asking me for? Try KCOM but go through with the process this time . You don't like the bad press well tough. You're full of excuses sort it out with KCOM! Castle Grange doesn't want your product !
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🌻mei | ceo of yoohankim
(@Jomeimei421) reported
KCom individually come to their own conclusions about TWSA, and they realize KDJ is probably the one who needs comforting the most so KDJ is just sitting there, braced for a slap in the face, feeling guiltier by the second when it never comes…he doesn’t know how to be forgiven
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Prof. Sir SL. Backing Boris
(@OptimisticLyon) reported
@UswitchUK I wasn't getting the broadband (KCom) speeds I was expecting, I rang and they sorted whilst I was on the phone, it was a firmware update that had affected my router, it just needed resetting which they talked me through, and I got the 500mbps I was expecting, excellent service.
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Andrew North
(@AndrewN77197386) reported
Waiting for tech support for a land-line fault at #kcom on their chat for over 30 minutes... 70 mins in total. Can someone please respond.?
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threepennystander
(@airliestreet) reported
@Plusnet Would like to take up your offer to renew my contract with Plusnet. Unfortunately, before the 18 month contract ends I will have moved to the KCom area in Hull who do not support Plusnet. Will I have to pay a fee for having to terminate my contract early?