1. Home
  2. Companies
  3. KCOM
  4. Kingston upon Hull
KCOM

KCOM outages and service status in Kingston upon Hull, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • KCOM generated 0 outage signals in the last 24 hours around Kingston upon Hull, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • 67% Internet (67%)
  • 33% Wi-fi (33%)

The latest reports from users having issues in Kingston upon Hull come from postal codes HU5 and HU3 .

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston upon Hull, England

The most recent KCOM outage reports came from the following cities: Kingston upon Hull, and Hessle.

CityProblem TypeReport Time
Kingston upon Hull Internet 8 days ago
Kingston upon Hull Wi-fi 9 days ago
Hessle Internet 20 days ago
Kingston upon Hull Total Blackout 1 month ago
Kingston upon Hull Wi-fi 1 month ago
Kingston upon Hull Internet 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Kingston upon Hull, England

Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:

  • markcass13
    Cass (@markcass13) reported from Hessle, England

    @mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc

  • gerrardcole
    jodie sewell (@gerrardcole) reported from Cottingham, England

    @scottmeisel1 It was ok I pushed the kcom worker down the hole, so he blocked the hole 🕳😂

  • CityView1904
    Джарвіс (@CityView1904) reported from City of Kingston upon Hull, England

    Is anyone having KCOM issues today? #Hull #KCOM

  • Jahmez_HKR
    James Purling (@Jahmez_HKR) reported from City of Kingston upon Hull, England

    @Shed4Ever @grumpy_g1t @MartinSLewis Be thankful you have choices...living in Hull we only have KCOM. £46/month we pay for broadband & a landline we have to have but never use

  • CLKhull
    Connor Sasse (@CLKhull) reported from Hessle, England

    @KCOMhome our wifi router continuously drops signal, I have changed the channel and problem still exists, I would like a new router please, a friend who works at kcom previously said our router is a old one and new router would solve issues

  • craigpullman
    craig w pullman (@craigpullman) reported from City of Kingston upon Hull, England

    @emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄

  • HullCity1975
    cj (@HullCity1975) reported from City of Kingston upon Hull, England

    @bbcburnsy If Grant McCann isn't sacked at halftime never mind fulltime.I will go to the kcom on Saturday and tell them all what I think of them

  • RadioJanine
    Janine Gosling (@RadioJanine) reported from City of Kingston upon Hull, England

    @KCOMhome HNY ... I'd like to know if the connexin wires crossing kcom wires are slowing down my WiFi. It's terrible what connexin have done with Poles. It should be illegal. It's a mess.

  • NC00kies
    ꪀꪖꪮꪑⅈ🧡 (@NC00kies) reported from Kirk Ella, England

    Wtf is up with the WiFi, ffs kcom 🙃

  • hullcity_pfa
    David Batte 🎗 (@hullcity_pfa) reported from Swanland, England

    Has nobody worked on that kcom pitch in the last 2 weeks it looks awful

  • Matty2503_YT
    Matty 🐯🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matty2503_YT) reported from City of Kingston upon Hull, England

    Return to the KCOM booked!! Never looked forward to a Monday so much!!!

  • WeaverGeoffrey
    Geoff Weaver (@WeaverGeoffrey) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.

  • hullfcofficial
    Hull FC (@hullfcofficial) reported from City of Kingston upon Hull, England

    🚫📞 Please note, phone lines are currently down at the KCOM Stadium. This is a matter beyond the club's control, but we're working hard to get things back up and running as soon as possible. In the meantime, please call 01482 358 444 for all enquiries.

  • Ian_yorks
    Ian Money (@Ian_yorks) reported from South Cave, England

    @Steve09425095 @seanroyce1 10mbps download and 0.75 mbps upload here thanks to @KCOMhome. Yet the CEO claims that all KCom customers have lightstream, a groundbreaking internet connection. I struggle to do my job from home because of the poor internet.

  • dantomlinson92
    Dan Tomlinson (@dantomlinson92) reported from City of Kingston upon Hull, England

    FT - Hull 12 Warrington 63 A record home defeat at the soulless, bird shit infested, pharaoh owned KCOM Stadium. Warrington were outstanding. That’s what a forward thinking club with a forward thinking owner does Won’t swing the hammer profusely but that was embarrassing

  • Matty2503_YT
    Matty ⚫🔶⚫⚪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matty2503_YT) reported from Keyingham, England

    So the @TheRFL have taken the Derby to Saints a place thats in Tier 3 Lock down instead of playing it at Craven Park or the KCOM never Ceases to amaze me does the RFL!!

  • MikeR_hcafc
    Mike Raynor (@MikeR_hcafc) reported from City of Kingston upon Hull, England

    Wasn’t a bad match but the Bristol C 08 play off final still the best for me closely followed by FA Cup final. No chance of any feel good factor at a capacity KCOM anytime soon though. Fan base abused and decimated. What a sad state the club has become. Change needed asap #hcafc

  • andyrobertshull
    Andy Roberts (@andyrobertshull) reported from City of Kingston upon Hull, England

    @1280sue @HullCity @geovanni218 We had good awaydays didn't we Sue. John hasn't been well for a long time. Had to stop going to City around 2007 and never actually got to see a Premier game at the KCOM. Always watched on tv though and was never short of an opinion. Going to miss him.

  • Mrjlc93
    J O S H (@Mrjlc93) reported from City of Kingston upon Hull, England

    @PJBuckingham That first half was probably the worst city performance I have ever seen at the KC/KCOM. We were all over the place and a better team than Barnsley would have put it to bed before half time that's how had it was

  • TheoFarrer
    Theo Farrer (@TheoFarrer) reported from City of Kingston upon Hull, England

    @KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • CityJason
    Jason Dolan 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CityJason) reported

    @Soley1904 @JoePalmerUK @hullcityretro Remember him marking hazard at kcom and he never let him by all game, very on it that day

  • BurnbyPaula
    Paula Burnby (@BurnbyPaula) reported

    @KCOMhome Why do you need to access my account to explain what the additional £3 is being used for unless I sign up for 2 years with a service that at best is mediocre? Surely you aren’t that inept you can’t give a reason behind the different charges? #avoidingthequestion #kcom

  • KCOMhome
    KCOM (@KCOMhome) reported

    Part 1/2 A KCOM spokesperson said: “We have identified the technical issue affecting our network and our engineers are working hard to fix it. Thanks to the resilience built into our network the issue was picked up within minutes and most people’s services should have been

  • fcmufc17
    x (@fcmufc17) reported

    @Brooksyhfc @geoffcraft00 @kcom cancel the visit to the brooks residence , his internet wasn’t down after all

  • B4nd000
    Ben Anderson (@B4nd000) reported

    ******* KCOM is the worst init:/ never seems to work fully

  • andyclark1973
    Andy Clark (@andyclark1973) reported from Kirk Ella, England

    @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website

  • s14awy
    Chris Shaw (@s14awy) reported

    @KCOMhome I have now been on hold to KCOM for 40mins and been passed from one team to another trying to get my Internet sorted. Can whoever it may concern be made aware that I am at the end of my tether with the level of support I have received since joining KCOM.

  • MFIJake
    Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported

    @andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.

  • Patrice_Supply
    Patrice (@Patrice_Supply) reported

    @pdaantizio @halfironmum We're all EE in this house and the WiFi is KCOM. I don't know if it was Internet based or network based.

  • MartinTwigs68
    Les (@MartinTwigs68) reported

    Kcom broadband has gone down, I ring up and it tells me I'm 172 inline and should use their web page. How f**king ironic