1. Home
  2. Companies
  3. KCOM
  4. Kingston upon Hull
KCOM

KCOM outages and service status in Kingston upon Hull, England

No problems detected

If you are having issues, please submit a report below.

Full Outage Map
  • KCOM generated 0 outage signals in the last 24 hours around Kingston upon Hull, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received May 12, 7:36 AM GMT+1.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

The latest reports from users having issues in Kingston upon Hull come from postal codes HU5 , HU4 and HU6 .

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston upon Hull, England

The most recent KCOM outage reports came from the following cities: Kingston upon Hull, and Hessle.

CityProblem TypeReport Time
Kingston upon Hull Internet 3 days ago
Kingston upon Hull Internet 7 days ago
Kingston upon Hull Wi-fi 18 days ago
Kingston upon Hull Wi-fi 22 days ago
Kingston upon Hull Internet 1 month ago
Kingston upon Hull Wi-fi 1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Kingston upon Hull, England

Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:

  • HullCity1975
    cj (@HullCity1975) reported from City of Kingston upon Hull, England

    @bbcburnsy If Grant McCann isn't sacked at halftime never mind fulltime.I will go to the kcom on Saturday and tell them all what I think of them

  • GavWilson
    Gavin Wilson (@GavWilson) reported from City of Kingston upon Hull, England

    Enjoyable afternoon down at KCOM Craven Park. Hell of a nudge from Sam Powell to win it from 40 meters out! Hope Kane Linnett is ok after his nasty head clash/whiplash. #SLHKRWig #RugbyLeague

  • TheoFarrer
    Theo Farrer (@TheoFarrer) reported from City of Kingston upon Hull, England

    @KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks

  • wakka80
    leewalker🐯🖤🧡🇬🇧 (@wakka80) reported from City of Kingston upon Hull, England

    @Pjohnnners the last 15 years it's been one Hull of a ride seen times i thought id never see when following city from boothferry Park to the kcom 🏟

  • StevenKerry6
    Steven Kerry (@StevenKerry6) reported from City of Kingston upon Hull, England

    @TimRiley123 @wakka80 Apologies, I thought he meant away support at Kcom as I know some aren't happy with our prices.....which are better than most really...my bad (whatever that means)

  • RPW85
    Rob (@RPW85) reported from City of Kingston upon Hull, England

    @_super_tone Ha ha you want to try living in Hull. We only have one provider KCom and it’s a pile of crap!

  • Ian_yorks
    Ian Money (@Ian_yorks) reported from South Cave, England

    @Steve09425095 @seanroyce1 10mbps download and 0.75 mbps upload here thanks to @KCOMhome. Yet the CEO claims that all KCom customers have lightstream, a groundbreaking internet connection. I struggle to do my job from home because of the poor internet.

  • Burgessappleton
    Mark (@Burgessappleton) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare terrible service today in HU8. Is there any known issues? Unable to use Wi-Fi connected to any TVs in the house, also hardwired PS5 isn’t finding a network connection. However, Wi-Fi to iPhone is working!?! Any ideas please? #Internet #KCOM #Hull

  • andyclark1973
    Andy Clark (@andyclark1973) reported from Kirk Ella, England

    @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website

  • NC00kies
    ꪀꪖꪮꪑⅈ🧡 (@NC00kies) reported from Kirk Ella, England

    Wtf is up with the WiFi, ffs kcom 🙃

  • dogster24
    mark dawson (@dogster24) reported from City of Kingston upon Hull, England

    @bbcburnsy kcom didn't do too well in Withernsea with their fibre install , chaos most of the time. There was damage to other services and the paths are worse now than they ever was and for what ? We had plenty of choice off the open reach network ...

  • dantomlinson92
    Dan Tomlinson (@dantomlinson92) reported from City of Kingston upon Hull, England

    FT - Hull 12 Warrington 63 A record home defeat at the soulless, bird shit infested, pharaoh owned KCOM Stadium. Warrington were outstanding. That’s what a forward thinking club with a forward thinking owner does Won’t swing the hammer profusely but that was embarrassing

  • EndikePrimary
    Endike Primary (@EndikePrimary) reported from City of Kingston upon Hull, England

    Currently our phone lines are not working but KCOM are on site fixing the problem. We will be monitoring our text line for any urgent queries. Thanks, Endike

  • stackstalker
    Stackstalker (@stackstalker) reported from City of Kingston upon Hull, England

    The people of Hull "kcom Internet is crap, we need a better alternative, nay, we DESERVE a better alternative!!!" Also the people of Hull "oy rival Internet company, don't you dare put that blasted pole down our street, be off with you forthwith" (or words to that effect) #NIMBY

  • Jack_Wade97
    Jack Wade (@Jack_Wade97) reported from City of Kingston upon Hull, England

    Unsurprisingly KCOM is down again 🙃

  • _leesaville
    Lee (@_leesaville) reported from City of Kingston upon Hull, England

    KCOM sucks ass, pass it on.

  • hcafckarl
    Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    KCOM must be down not seen any Liverpool fans on Snapchat tonight

  • hullcity_pfa
    David Batte 🎗 (@hullcity_pfa) reported from Swanland, England

    @KCOMhome @CostaCoffee The Costa app I believe had an update locally and following that the order function is not working and hasn't been for 2 weeks with staff suggesting it's a kcom issue?

  • WeaverGeoffrey
    Geoff Weaver (@WeaverGeoffrey) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.

  • andyrobertshull
    (C) Andy Roberts 🏆 (@andyrobertshull) reported from City of Kingston upon Hull, England

    @alanacct @KateWilton1 Originally had letter from NHS to book both jabs at City Hall. Had it booked for end of March & end of June. Then got text from GP offering 1st jab at KCOM, booked it for next day but had to cancel others. GP sent text Thursday to book 2nd jab. This Saturday was best time for me.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • paulbowler60
    Paul B (@paulbowler60) reported

    @RobBfromDerby @KEdge23 Ha. Even if number 1 was a thing, having moved from Derbyshire for work, I still wouldn’t get a decent Wi-Fi signal from the wonderful KCom of Hull 😬

  • kingswood_tiger
    Paul 🇬🇧🇪🇸🇹🇷 (@kingswood_tiger) reported

    @MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues 🤬 #kcom

  • lanesrA1sauce
    lanesrA (@lanesrA1sauce) reported

    @Farris_Ull @KCOMhome Yea all the card Machines are down mate, everyone looses out except the monopoly wich is kcom as usual.

  • Vennie2691
    Vennie (@Vennie2691) reported

    @KCOMhome what is the matter with KCOM AGAIN? MY 200 / 75 MBS service is SO slow I can't even run a speed test!

  • TigeraxGG
    Tigerax (@TigeraxGG) reported

    **** KCOM it’s getting cancelled. Down again within a few weeks. Connexion the way forward now. Unprofessional outfit at @KCOMhome

  • lucyk512
    Lucy 🖤 (@lucyk512) reported

    Love it when everything in the house runs through the wifi and then KCom goes down. At this rate we might as well have signed up to get the money for using less electricity because the only thing working is the sodding lamps.

  • HullCamGuy
    HullCamGuy (@HullCamGuy) reported

    @angus_young61 The Connexin poles don't have foot pegs on them. This is an old Kcom pole that should have been removed before putting tactile paving down.

  • Gareth416
    Gareth smith (@Gareth416) reported

    @KCOMhome Terrible service from KCOM, one of the most expensive providers in the Country and we are stuck with them in Hull. I bet we won't even be compensated for this mess, been off all day now and it's regularly dropping out.

  • B4nd000
    Ben Anderson (@B4nd000) reported

    ******* KCOM is the worst init:/ never seems to work fully

  • JaneParshally
    Jane Marshall (@JaneParshally) reported

    @HullDockster @Lisajay75868287 Makes no sense, unless you consider the police are working to a central agenda? This demo should have been cancelled on Health and safety grounds because of the major sporting event at the KCom today. March from Three Tuns down Anlaby Road - they're ***************.