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KCOM outages and service status in Kingston upon Hull, England

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Full Outage Map
  • KCOM generated 0 outage signals in the last 24 hours around Kingston upon Hull, including 0 direct reports.
  • The most common problems reported in this area mention Wi-fi and Internet.
  • The most recent signal from this area was received Apr 27, 9:33 PM GMT+1.
  • 75% Wi-fi (75%)
  • 25% Internet (25%)

The latest reports from users having issues in Kingston upon Hull come from postal codes HU5 , HU6 and HU3 .

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston upon Hull, England

The most recent KCOM outage reports came from the following cities: Kingston upon Hull, and Hessle.

CityProblem TypeReport Time
Kingston upon Hull Wi-fi 4 days ago
Kingston upon Hull Wi-fi 8 days ago
Kingston upon Hull Internet 21 days ago
Kingston upon Hull Wi-fi 23 days ago
Hessle Internet 1 month ago
Kingston upon Hull Total Blackout 2 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Kingston upon Hull, England

Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:

  • laze83
    Laze (@laze83) reported from City of Kingston upon Hull, England

    @gazobrien22 @DaveOverton1981 @ThirteenRugby Where you playing next year Gaz? Popping down to the kcom for a season or 2?

  • hullcity_pfa
    David Batte 🎗 (@hullcity_pfa) reported from Swanland, England

    @KCOMhome @CostaCoffee The Costa app I believe had an update locally and following that the order function is not working and hasn't been for 2 weeks with staff suggesting it's a kcom issue?

  • TheoFarrer
    Theo Farrer (@TheoFarrer) reported from City of Kingston upon Hull, England

    @KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks

  • Burgessappleton
    Mark (@Burgessappleton) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare terrible service today in HU8. Is there any known issues? Unable to use Wi-Fi connected to any TVs in the house, also hardwired PS5 isn’t finding a network connection. However, Wi-Fi to iPhone is working!?! Any ideas please? #Internet #KCOM #Hull

  • MFelmingham
    Matt Felmingham (@MFelmingham) reported from City of Kingston upon Hull, England

    @hulllive Shopping in town is shite, Kcom are over-priced and taxis services are probably the worst in the country. So she's on the money with a lot of it.

  • Dazmwilson79
    Wil(son).i.am (@Dazmwilson79) reported from City of Kingston upon Hull, England

    @LodyBalls1973 If it was down to reffing as an excuse for fans having a scrap having seen some of the shit I've seen just down KCOM I'd of gone and belted my own mam by now

  • markcass13
    Cass (@markcass13) reported from Hessle, England

    @mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc

  • stackstalker
    Stackstalker (@stackstalker) reported from City of Kingston upon Hull, England

    The people of Hull "kcom Internet is crap, we need a better alternative, nay, we DESERVE a better alternative!!!" Also the people of Hull "oy rival Internet company, don't you dare put that blasted pole down our street, be off with you forthwith" (or words to that effect) #NIMBY

  • craigpullman
    craig w pullman (@craigpullman) reported from City of Kingston upon Hull, England

    @emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄

  • dogster24
    mark dawson (@dogster24) reported from City of Kingston upon Hull, England

    @bbcburnsy kcom didn't do too well in Withernsea with their fibre install , chaos most of the time. There was damage to other services and the paths are worse now than they ever was and for what ? We had plenty of choice off the open reach network ...

  • NC00kies
    ꪀꪖꪮꪑⅈ🧡 (@NC00kies) reported from Kirk Ella, England

    Wtf is up with the WiFi, ffs kcom 🙃

  • RadioJanine
    Janine Gosling (@RadioJanine) reported from City of Kingston upon Hull, England

    @KCOMhome HNY ... I'd like to know if the connexin wires crossing kcom wires are slowing down my WiFi. It's terrible what connexin have done with Poles. It should be illegal. It's a mess.

  • HullCity1975
    cj (@HullCity1975) reported from City of Kingston upon Hull, England

    @bbcburnsy If Grant McCann isn't sacked at halftime never mind fulltime.I will go to the kcom on Saturday and tell them all what I think of them

  • andyrobertshull
    (C) Andy Roberts 🏆 (@andyrobertshull) reported from City of Kingston upon Hull, England

    @alanacct @KateWilton1 Originally had letter from NHS to book both jabs at City Hall. Had it booked for end of March & end of June. Then got text from GP offering 1st jab at KCOM, booked it for next day but had to cancel others. GP sent text Thursday to book 2nd jab. This Saturday was best time for me.

  • StevenKerry6
    Steven Kerry (@StevenKerry6) reported from City of Kingston upon Hull, England

    @TimRiley123 @wakka80 Apologies, I thought he meant away support at Kcom as I know some aren't happy with our prices.....which are better than most really...my bad (whatever that means)

  • _leesaville
    Lee (@_leesaville) reported from City of Kingston upon Hull, England

    KCOM sucks ass, pass it on.

  • andyrobertshull
    Andy (@andyrobertshull) reported from City of Kingston upon Hull, England

    @KirstieMAllsopp We had this issue in Hull for a long time as historically we had Hull Telephones that eventually became KCOM. It's only in the last few years when the Government changed the law and we got hundreds of telephone poles from different companies that things have changed!

  • andyclark1973
    Andy Clark (@andyclark1973) reported from Kirk Ella, England

    @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website

  • bielbs56
    Bielbs (@bielbs56) reported from City of Kingston upon Hull, England

    As the sun burns off the cloud I pass the KCOM Stadium on my way to the inaugural @WeAreTheFSA AGM in London representing @HullCityST Long hot day ahead I'm sure but HCST has to keep pace with Supporter issues & work closely with the FSA & our affiliates to benefit #hcafc fans

  • GavWilson
    Gavin Wilson (@GavWilson) reported from City of Kingston upon Hull, England

    Enjoyable afternoon down at KCOM Craven Park. Hell of a nudge from Sam Powell to win it from 40 meters out! Hope Kane Linnett is ok after his nasty head clash/whiplash. #SLHKRWig #RugbyLeague

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • MFIJake
    Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported

    @andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.

  • Craucoes
    ItsJustJosh (@Craucoes) reported

    @danjsansam @ThreeUK KCOM isn’t down they are just fitting new poles across all of hull to prevent widespread outages, they warned you of this 17 hours ago as it will last between 1-5am

  • jongibbins
    Jeanflambé 🇪🇺 (@jongibbins) reported

    Evidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...

  • MelJBroo
    Mel Brooker 🐝 (@MelJBroo) reported

    @HowardGant9 @EE @SkyUK Look at Sky when you can. I cant knock them at all. I got Oakley a phone and the deal they provided me with was amazing. When KCOM was off Sunday, EE was shocking for a signal. Sky had 5G and was so quick!

  • RionTheG
    Rion 𐤊 (@RionTheG) reported

    @kuda_ch Im a Gangsta who does real gangsta ****, if i point fingers then it definitely needs fingers to be pointed at. **** Zeal, KCom is the ONLY DEX on $Kas which you can trust

  • SteveWithill
    Steve Withill (@SteveWithill) reported

    KCOM Complaint. I see Im not on my own with my issues with KCOM. Ive escalated to Ofgem and, in the process, Ive found KCOM are not members of CISAS nor ISPA where customers can find resolution. Search the new providers in Hull! #checkyourKCbill @KCOMcare @KCOMhome @WhichUK

  • KCOMhome
    KCOM (@KCOMhome) reported

    A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.

  • Plaaaard
    Bollard (@Plaaaard) reported

    @bazdjcooper KCOM Down?

  • brokenviolin83
    Tom (@brokenviolin83) reported

    Just received an email from a 'KCOM Customer Champion Specialist' what the **** is one of those ???!!!! And if they are sooo good, why is the service soo **** ?!

  • davy_lad
    Dave Evans (@davy_lad) reported

    @leemelonopie @KCOMhome It's not our equipment, it is kcom not supplying the service we are paying for