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KCOM outages and service status in Kingston upon Hull, England

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Full Outage Map
  • KCOM generated 0 outage signals in the last 24 hours around Kingston upon Hull, including 0 direct reports.
  • The most common problems reported in this area mention Internet and Total Blackout.
  • 50% Internet (50%)
  • 50% Total Blackout (50%)

The latest reports from users having issues in Kingston upon Hull come from postal codes HU9 and HU5 .

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston upon Hull, England

The most recent KCOM outage reports came from the following cities: Kingston upon Hull.

CityProblem TypeReport Time
Kingston upon Hull Total Blackout 14 days ago
Kingston upon Hull Internet 30 days ago
Kingston upon Hull Internet 1 month ago
Kingston upon Hull Internet 3 months ago
Kingston upon Hull Internet 3 months ago
Kingston upon Hull Internet 4 months ago

Community Discussion

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KCOM Issues Reports Near Kingston upon Hull, England

Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:

  • StevenKerry6
    Steven Kerry (@StevenKerry6) reported from City of Kingston upon Hull, England

    @TimRiley123 @wakka80 Apologies, I thought he meant away support at Kcom as I know some aren't happy with our prices.....which are better than most really...my bad (whatever that means)

  • Matty2503_YT
    Matty ⚫🔶⚫⚪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matty2503_YT) reported from Keyingham, England

    So the @TheRFL have taken the Derby to Saints a place thats in Tier 3 Lock down instead of playing it at Craven Park or the KCOM never Ceases to amaze me does the RFL!!

  • gerrardcole
    jodie sewell (@gerrardcole) reported from Cottingham, England

    @scottmeisel1 It was ok I pushed the kcom worker down the hole, so he blocked the hole 🕳😂

  • ageylad
    Simon...... (@ageylad) reported from Tickton, England

    We’re down no matter what imo even if we win today.. we’ll get nothing on wed.. if Wigan had of won 2-1 I felt we had a chance but it’s done now still watching this today tho as hopefully will be the last time the manager and some of these players see the KCOM

  • andyrobertshull
    Andy (@andyrobertshull) reported from City of Kingston upon Hull, England

    @KirstieMAllsopp We had this issue in Hull for a long time as historically we had Hull Telephones that eventually became KCOM. It's only in the last few years when the Government changed the law and we got hundreds of telephone poles from different companies that things have changed!

  • Ian_yorks
    Ian Money (@Ian_yorks) reported from South Cave, England

    @Steve09425095 @seanroyce1 10mbps download and 0.75 mbps upload here thanks to @KCOMhome. Yet the CEO claims that all KCom customers have lightstream, a groundbreaking internet connection. I struggle to do my job from home because of the poor internet.

  • wakka80
    leewalker🐯🖤🧡🇬🇧 (@wakka80) reported from City of Kingston upon Hull, England

    @Pjohnnners the last 15 years it's been one Hull of a ride seen times i thought id never see when following city from boothferry Park to the kcom 🏟

  • andyclark1973
    Andy Clark (@andyclark1973) reported from Kirk Ella, England

    @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website

  • hcafckarl
    karl (@hcafckarl) reported from City of Kingston upon Hull, England

    This is the distance from the KCOM Stadium (our home ground) to the away ground. None of these little stupid amounts to add on to make it more. Also, not trying to seem “better than anyone” just thought it would be interesting to add up at the end of the season 👍🏼 #hcafc

  • markcass13
    Cass (@markcass13) reported from Hessle, England

    @mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc

  • WeaverGeoffrey
    Geoff Weaver (@WeaverGeoffrey) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.

  • Jahmez_HKR
    James Purling (@Jahmez_HKR) reported from City of Kingston upon Hull, England

    @Shed4Ever @grumpy_g1t @MartinSLewis Be thankful you have choices...living in Hull we only have KCOM. £46/month we pay for broadband & a landline we have to have but never use

  • craigpullman
    craig w pullman (@craigpullman) reported from City of Kingston upon Hull, England

    @emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄

  • GavWilson
    Gavin Wilson (@GavWilson) reported from City of Kingston upon Hull, England

    Enjoyable afternoon down at KCOM Craven Park. Hell of a nudge from Sam Powell to win it from 40 meters out! Hope Kane Linnett is ok after his nasty head clash/whiplash. #SLHKRWig #RugbyLeague

  • Matty2503_YT
    Matthew Greaves (@Matty2503_YT) reported from City of Kingston upon Hull, England

    Best think you'll see all week never seen anything more true!! All those just coming on a one off on Saturday may be in the home end but really they are Chelsea fans no one can tell me it would be full of it was Wycombe coming to the KCOM for example 😂#hcafc

  • Jack_Wade97
    Jack Wade (@Jack_Wade97) reported from City of Kingston upon Hull, England

    Unsurprisingly KCOM is down again 🙃

  • NC00kies
    ꪀꪖꪮꪑⅈ🧡 (@NC00kies) reported from Kirk Ella, England

    Wtf is up with the WiFi, ffs kcom 🙃

  • CllrFareham
    Cllr Fareham (@CllrFareham) reported from City of Kingston upon Hull, England

    @ceeing42 I assume this was before Kcom. Yes I significantly disagreed with much of the programme - kids in a sweet shop - but some good was done. The irony of our revenue support being imperilled because we had piles of money we hadn’t sought was not lost on me

  • CLKhull
    Connor Sasse (@CLKhull) reported from Hessle, England

    @KCOMhome our wifi router continuously drops signal, I have changed the channel and problem still exists, I would like a new router please, a friend who works at kcom previously said our router is a old one and new router would solve issues

  • TheoFarrer
    Theo Farrer (@TheoFarrer) reported from City of Kingston upon Hull, England

    @KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • kevbez1969
    Kev (@kevbez1969) reported

    @leemelonopie @KCOMhome I know a few who've been on it and they all said the same thing. It's good at times but too inconsistent. Lots of major slow down at peak times. 3 of them have gone back to kcom the others are still stuck in a contract but moving back when they can.

  • JonKirby1974
    Jon Kirby (@JonKirby1974) reported

    @Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place

  • DanielDanny4755
    Joseph daniel foster (@DanielDanny4755) reported

    @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

  • alanjury
    AJ (@alanjury) reported

    @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.

  • cybertruckSly
    TRUTHS ALWAYS (@cybertruckSly) reported

    🚨🇬🇧 BREAKING: The UK’s communications regulator, Ofcom, has officially recognized Starlink as a suitable broadband option under the country’s 10 Mbps Universal Service Obligation (USO). According to UK broadband outlet ISPreview, homes with access to an affordable Starlink plan may no longer be eligible for a USO broadband connection through BT or KCOM. Reports indicate that some applicants have already had their USO requests denied because Starlink service was available at their address. Earlier this year, Ofcom also noted that the introduction of lower-cost Starlink plans helped reduce the number of UK properties without access to affordable, decent broadband to roughly 4,000. The decision marks another milestone for Starlink, reinforcing its role as a practical connectivity solution for rural and underserved communities across the UK.

  • kkrrbb76
    Kris Bean (@kkrrbb76) reported

    @KCOMhome installed 22 Feb. Remedial work reported to kcom. Wall box hanging off wall , cable loose and untidy, entry point hole for cable about 5 times bigger than the cable. Inspection on 14 April to report the install needs starting again. No further communication. Garbage.

  • RomeoOscarEcho
    Tony Roe.🐯🧡 (@RomeoOscarEcho) reported

    @RadioHumberside Too little to late kcom..Uve acted like a cartel in Hull.. Good riddance to ur network..

  • Plaaaard
    Bollard (@Plaaaard) reported

    @bazdjcooper KCOM Down?

  • bazdjcooper
    Baz Cooper (@bazdjcooper) reported

    Bit of a delay on the old signal front. @bbcburns, can you get KCOM to come and fix me tinterweb.

  • DawsonsLeftPeg
    Error404 (@DawsonsLeftPeg) reported

    @jordantyson92 @_kirst99 Everyone switching to tethering their phones for data with KCOM being down is strangling the networks. Spoke with a Three rep via DM massive spike in demand.