KCOM

KCOM Outage Report in Kingston upon Hull, England

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The latest reports from users having issues in Kingston upon Hull come from postal codes HU6 and HU10.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Kingston upon Hull, England 12/02/2025 16:10

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Hull, England

The most recent KCOM outage reports came from the following cities: Kingston upon Hull, Beverley and City of Kingston upon Hull.

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City Problem Type Report Time
United KingdomKingston upon Hull Internet
United KingdomKingston upon Hull Internet
United KingdomBeverley Internet
United KingdomKingston upon Hull E-mail
United KingdomKingston upon Hull Internet
United KingdomKingston upon Hull Internet

Community Discussion

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KCOM Issues Reports Near Kingston upon Hull, England

Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:

  • hullcity_pfa David Batte 🎗 (@hullcity_pfa) reported from Swanland, England

    Has nobody worked on that kcom pitch in the last 2 weeks it looks awful

  • andyrobertshull (C) Andy Roberts 🏆 (@andyrobertshull) reported from City of Kingston upon Hull, England

    @alanacct @KateWilton1 Originally had letter from NHS to book both jabs at City Hall. Had it booked for end of March & end of June. Then got text from GP offering 1st jab at KCOM, booked it for next day but had to cancel others. GP sent text Thursday to book 2nd jab. This Saturday was best time for me.

  • hcafckarl Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    KCOM must be down not seen any Liverpool fans on Snapchat tonight

  • Ian_yorks Ian Money (@Ian_yorks) reported from South Cave, England

    @Steve09425095 @seanroyce1 10mbps download and 0.75 mbps upload here thanks to @KCOMhome. Yet the CEO claims that all KCom customers have lightstream, a groundbreaking internet connection. I struggle to do my job from home because of the poor internet.

  • WeaverGeoffrey Geoff Weaver (@WeaverGeoffrey) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.

  • hcafckarl Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    Everyone down at the KCOM tomorrow please! Let’s get a good amount of people there #hcafc

  • RPW85 Rob (@RPW85) reported from City of Kingston upon Hull, England

    @_super_tone Ha ha you want to try living in Hull. We only have one provider KCom and it’s a pile of crap!

  • Matty2503_YT Matty ⚫🔶⚫⚪🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matty2503_YT) reported from Keyingham, England

    So the @TheRFL have taken the Derby to Saints a place thats in Tier 3 Lock down instead of playing it at Craven Park or the KCOM never Ceases to amaze me does the RFL!!

  • ageylad Simon...... (@ageylad) reported from Tickton, England

    We’re down no matter what imo even if we win today.. we’ll get nothing on wed.. if Wigan had of won 2-1 I felt we had a chance but it’s done now still watching this today tho as hopefully will be the last time the manager and some of these players see the KCOM

  • hullcity_pfa David Batte 🎗 (@hullcity_pfa) reported from Swanland, England

    @KCOMhome @CostaCoffee The Costa app I believe had an update locally and following that the order function is not working and hasn't been for 2 weeks with staff suggesting it's a kcom issue?

  • CLKhull Connor Sasse (@CLKhull) reported from Hessle, England

    @KCOMhome our wifi router continuously drops signal, I have changed the channel and problem still exists, I would like a new router please, a friend who works at kcom previously said our router is a old one and new router would solve issues

  • CLKhull Connor Sasse (@CLKhull) reported from Hessle, England

    @KCOMcare @KCOMhome our wifi router continuously drops signal, I have changed the channel and problem still exists, I would like a new router please, a friend who works at kcom previously said our router is a old one and new router would solve issues

  • HullCity1975 cj (@HullCity1975) reported from City of Kingston upon Hull, England

    @bbcburnsy If Grant McCann isn't sacked at halftime never mind fulltime.I will go to the kcom on Saturday and tell them all what I think of them

  • Uzzell01 John (C)Uzzell (@Uzzell01) reported from Beverley, England

    @Capt_Fishpaste It happened once at the KCOM abd they got so many compliants, it never happened again.... the sprung it on us

  • Jahmez_HKR James Purling (@Jahmez_HKR) reported from City of Kingston upon Hull, England

    @Shed4Ever @grumpy_g1t @MartinSLewis Be thankful you have choices...living in Hull we only have KCOM. £46/month we pay for broadband & a landline we have to have but never use

  • laze83 Laze (@laze83) reported from City of Kingston upon Hull, England

    @gazobrien22 @DaveOverton1981 @ThirteenRugby Where you playing next year Gaz? Popping down to the kcom for a season or 2?

  • wakka80 leewalker©️🐯🖤🧡 💙 (@wakka80) reported from City of Kingston upon Hull, England

    @tottyhull I already have done Phil she's been a great help they cannot find it at the kcom

  • wakka80 leewalker🐯🖤🧡🇬🇧 (@wakka80) reported from City of Kingston upon Hull, England

    @Pjohnnners the last 15 years it's been one Hull of a ride seen times i thought id never see when following city from boothferry Park to the kcom 🏟

  • Matty2503_YT Matty 🐯🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matty2503_YT) reported from City of Kingston upon Hull, England

    Return to the KCOM booked!! Never looked forward to a Monday so much!!!

  • benguzdek Ben Guzdek (@benguzdek) reported from City of Kingston upon Hull, England

    Without a doubt the most dramatic end to a Grand Final I’ve ever seen. Hardaker misses the conversion to win the game for Wigan, Fages misses his drop-goal to win the game for Saints. But from the rebound, Jack Welsby touches down! The scenes in the KCOM stadium are insane!

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Craucoes ItsJustJosh (@Craucoes) reported

    @RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/

  • LeighJane19 vVSoull (@LeighJane19) reported

    @KCOMhome That's all u ever say kcom " working hard to fix it" 6 hours later joke

  • itisalex_ Robbo ▪️🔸🇬🇧🇹🇷 (@itisalex_) reported

    @KCOMhome Internet is down for those Hull citizens wondering 💩 #KCOM

  • ExileAryui Daniel Rose (@ExileAryui) reported

    @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.

  • Craucoes ItsJustJosh (@Craucoes) reported

    @JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days

  • RazzaB3 Ryan Beeley (@RazzaB3) reported

    @KCOMhome is kcom down can't get online and same for some friends around east hull

  • alanacct Alan Hemingway (@alanacct) reported

    @INDEPENDENT_MG @littlearfer You would have thought they could have come to some agreement to share the underground space. KCOM seem very bad at not facilitating help to other suppliers

  • jameskwiths James 🎗 (@jameskwiths) reported

    Its ridiculous that @KCOMcare @KCOMhome have not provided any updates and we are having to hear from people online that have rung them that it is expected to be down for a couple days. #KCOM

  • EnfieldTiger James Lockwood (@EnfieldTiger) reported

    @lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason

  • sophgamess soph (@sophgamess) reported

    I just wanted to play battlefield 1 all day and my internet is still down🫠 ****** Kcom surprise surprise