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KCOM outages and service status in Kingston upon Hull, England

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Full Outage Map
  • KCOM generated 0 outage signals in the last 24 hours around Kingston upon Hull, including 0 direct reports.
  • The most common problems reported in this area mention Total Blackout and TV.
  • 50% Total Blackout (50%)
  • 50% TV (50%)

The latest reports from users having issues in Kingston upon Hull come from postal codes HU5 and HU9 .

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston upon Hull, England

The most recent KCOM outage reports came from the following cities: Kingston upon Hull.

CityProblem TypeReport Time
Kingston upon Hull TV 11 days ago
Kingston upon Hull Total Blackout 26 days ago
Kingston upon Hull Internet 1 month ago
Kingston upon Hull Internet 2 months ago
Kingston upon Hull Internet 3 months ago
Kingston upon Hull Internet 3 months ago

Community Discussion

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KCOM Issues Reports Near Kingston upon Hull, England

Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:

  • hullcity_pfa
    David Batte 🎗 (@hullcity_pfa) reported from Swanland, England

    @KCOMhome @CostaCoffee The Costa app I believe had an update locally and following that the order function is not working and hasn't been for 2 weeks with staff suggesting it's a kcom issue?

  • dantomlinson92
    Dan Tomlinson (@dantomlinson92) reported from City of Kingston upon Hull, England

    FT - Hull 12 Warrington 63 A record home defeat at the soulless, bird shit infested, pharaoh owned KCOM Stadium. Warrington were outstanding. That’s what a forward thinking club with a forward thinking owner does Won’t swing the hammer profusely but that was embarrassing

  • MFelmingham
    Matt Felmingham (@MFelmingham) reported from City of Kingston upon Hull, England

    @hulllive Shopping in town is shite, Kcom are over-priced and taxis services are probably the worst in the country. So she's on the money with a lot of it.

  • GavWilson
    Gavin Wilson (@GavWilson) reported from City of Kingston upon Hull, England

    Enjoyable afternoon down at KCOM Craven Park. Hell of a nudge from Sam Powell to win it from 40 meters out! Hope Kane Linnett is ok after his nasty head clash/whiplash. #SLHKRWig #RugbyLeague

  • WeaverGeoffrey
    Geoff Weaver (@WeaverGeoffrey) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.

  • HullCity1975
    cj (@HullCity1975) reported from City of Kingston upon Hull, England

    @bbcburnsy If Grant McCann isn't sacked at halftime never mind fulltime.I will go to the kcom on Saturday and tell them all what I think of them

  • benguzdek
    Ben Guzdek (@benguzdek) reported from City of Kingston upon Hull, England

    Without a doubt the most dramatic end to a Grand Final I’ve ever seen. Hardaker misses the conversion to win the game for Wigan, Fages misses his drop-goal to win the game for Saints. But from the rebound, Jack Welsby touches down! The scenes in the KCOM stadium are insane!

  • NC00kies
    ꪀꪖꪮꪑⅈ🧡 (@NC00kies) reported from Kirk Ella, England

    Wtf is up with the WiFi, ffs kcom 🙃

  • terryf007
    terry flatt (@terryf007) reported from City of Kingston upon Hull, England

    @KCOMhome What an ignorant company KCOM are, sent e mail 2 days ago no reply no call no answer, sort out your customer service

  • ramtops
    🕷 ʍǟƈ ʝօʀɖǟռ ɛֆզ ⚫ 🇪🇺 #resister (@ramtops) reported from City of Kingston upon Hull, England

    @srkc1975 @AndyofNewcastle @djb2708 @PaulBrandITV I do know that. We were the first house in East Hull to get fibre, and Openreach laid the cable from the exchange*. But the average punter has no option but KCOM for their service, unless they go for one of the wireless providers.

  • Matty2503_YT
    Matty 🐯🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matty2503_YT) reported from City of Kingston upon Hull, England

    Return to the KCOM booked!! Never looked forward to a Monday so much!!!

  • andyrobertshull
    Andy Roberts (@andyrobertshull) reported from City of Kingston upon Hull, England

    @1280sue @HullCity @geovanni218 We had good awaydays didn't we Sue. John hasn't been well for a long time. Had to stop going to City around 2007 and never actually got to see a Premier game at the KCOM. Always watched on tv though and was never short of an opinion. Going to miss him.

  • gerrardcole
    jodie sewell (@gerrardcole) reported from Cottingham, England

    @scottmeisel1 It was ok I pushed the kcom worker down the hole, so he blocked the hole 🕳😂

  • Mrjlc93
    J O S H (@Mrjlc93) reported from City of Kingston upon Hull, England

    @PJBuckingham That first half was probably the worst city performance I have ever seen at the KC/KCOM. We were all over the place and a better team than Barnsley would have put it to bed before half time that's how had it was

  • TheoFarrer
    Theo Farrer (@TheoFarrer) reported from City of Kingston upon Hull, England

    @KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks

  • terryf007
    terry flatt (@terryf007) reported from City of Kingston upon Hull, England

    @KCOMcare What an ignorant company KCOM are, sent e mail 2 days ago no reply no call no answer, sort out your customer service

  • CllrFareham
    Cllr Fareham (@CllrFareham) reported from City of Kingston upon Hull, England

    @ceeing42 I assume this was before Kcom. Yes I significantly disagreed with much of the programme - kids in a sweet shop - but some good was done. The irony of our revenue support being imperilled because we had piles of money we hadn’t sought was not lost on me

  • Ian_yorks
    Ian Money (@Ian_yorks) reported from South Cave, England

    @Steve09425095 @seanroyce1 10mbps download and 0.75 mbps upload here thanks to @KCOMhome. Yet the CEO claims that all KCom customers have lightstream, a groundbreaking internet connection. I struggle to do my job from home because of the poor internet.

  • _leesaville
    Lee (@_leesaville) reported from City of Kingston upon Hull, England

    KCOM sucks ass, pass it on.

  • hcafckarl
    Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    KCOM must be down not seen any Liverpool fans on Snapchat tonight

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeCovell
    Mike Covell (@MikeCovell) reported

    Anyone else having intermittent signal with their kcom?

  • jongibbins
    Jeanflambé 🇪🇺 (@jongibbins) reported

    Evidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...

  • SpectatorEmma
    Emma.Watching.History🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 (@SpectatorEmma) reported

    @SkyNews BT telephone boxes are red. Hull & the surrounding area are not served by BT. Phone boxes in Hull and the surrounding area are cream with service provided by KCOM Group Ltd.

  • SilverHumber
    Silver Humber (@SilverHumber) reported

    @KCOMhome My Lightstream internet is still down despite multiple reboots. What's up KCom?

  • Andy_Ross1962
    Andrew Ross (@Andy_Ross1962) reported

    @ReformDylan @andreajenkyns Apart from Hull never had red boxes, they were usually cream, KCOM was never part of the GPO or BT

  • jill_hb
    JillHB (@jill_hb) reported

    @KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.

  • BurnbyPaula
    Paula Burnby (@BurnbyPaula) reported

    @KCOMhome Why do you need to access my account to explain what the additional £3 is being used for unless I sign up for 2 years with a service that at best is mediocre? Surely you aren’t that inept you can’t give a reason behind the different charges? #avoidingthequestion #kcom

  • Craucoes
    ItsJustJosh (@Craucoes) reported

    @RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/

  • t__and__p
    Tosh&Piffle (@t__and__p) reported

    @thomasforth Hull's network was owned by the council. Due to an accident of history, it retained its local monopoly long after BT had to let others onto its network. As Oftel (sic) homed in, KCOM invested heavily in broadband technologies, to fend off BT and compete outside its area.

  • EnfieldTiger
    James Lockwood (@EnfieldTiger) reported

    @lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason