KCOM

KCOM Outage Report in Kingston upon Hull, England

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The latest reports from users having issues in Kingston upon Hull come from postal codes HU7, HU8, HU5 and HU3.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Kingston upon Hull, England 03/08/2026 05:05

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (10%)

    Wi-fi (10%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

Live Outage Map Near Kingston upon Hull, England

The most recent KCOM outage reports came from the following cities: Kingston upon Hull.

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City Problem Type Report Time
United KingdomKingston upon Hull Internet
United KingdomKingston upon Hull Internet
United KingdomKingston upon Hull E-mail
United KingdomKingston upon Hull Internet
United KingdomKingston upon Hull Wi-fi
United KingdomKingston upon Hull Internet

Community Discussion

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KCOM Issues Reports Near Kingston upon Hull, England

Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:

  • andyrobertshull (C) Andy Roberts 🏆 (@andyrobertshull) reported from City of Kingston upon Hull, England

    @alanacct @KateWilton1 Originally had letter from NHS to book both jabs at City Hall. Had it booked for end of March & end of June. Then got text from GP offering 1st jab at KCOM, booked it for next day but had to cancel others. GP sent text Thursday to book 2nd jab. This Saturday was best time for me.

  • CityView1904 Jarvo (@CityView1904) reported from City of Kingston upon Hull, England

    Is KCOM down again? #Hull

  • craigpullman craig w pullman (@craigpullman) reported from City of Kingston upon Hull, England

    @emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄

  • hcafckarl Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    Everyone down at the KCOM tomorrow please! Let’s get a good amount of people there #hcafc

  • TheoFarrer Theo Farrer (@TheoFarrer) reported from City of Kingston upon Hull, England

    @KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks

  • wakka80 leewalker©️🐯🖤🧡 💙 (@wakka80) reported from City of Kingston upon Hull, England

    @Uzzell01 same here even when went down to the kcom photo event 😢

  • Jahmez_HKR James Purling (@Jahmez_HKR) reported from City of Kingston upon Hull, England

    @Shed4Ever @grumpy_g1t @MartinSLewis Be thankful you have choices...living in Hull we only have KCOM. £46/month we pay for broadband & a landline we have to have but never use

  • hullcity_pfa David Batte 🎗 (@hullcity_pfa) reported from Swanland, England

    Has nobody worked on that kcom pitch in the last 2 weeks it looks awful

  • CllrFareham Cllr Fareham (@CllrFareham) reported from City of Kingston upon Hull, England

    @ceeing42 I assume this was before Kcom. Yes I significantly disagreed with much of the programme - kids in a sweet shop - but some good was done. The irony of our revenue support being imperilled because we had piles of money we hadn’t sought was not lost on me

  • CityView1904 Джарвіс (@CityView1904) reported from City of Kingston upon Hull, England

    Is anyone having KCOM issues today? #Hull #KCOM

  • wakka80 leewalker©️🐯🖤🧡 💙 (@wakka80) reported from City of Kingston upon Hull, England

    @tottyhull I already have done Phil she's been a great help they cannot find it at the kcom

  • headscarfpride Ian Cuthbert (@headscarfpride) reported from Cottingham, England

    @Ambraneri Mine was the same. Apparently Kcom are having problems with their internet this morning. I’ve turned off my wi fi and now using the 02 data. It’s working fine now.

  • hcafckarl Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    KCOM must be down not seen any Liverpool fans on Snapchat tonight

  • Matty2503_YT Matty 🐯🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matty2503_YT) reported from City of Kingston upon Hull, England

    Return to the KCOM booked!! Never looked forward to a Monday so much!!!

  • hullcity_pfa David Batte 🎗 (@hullcity_pfa) reported from Swanland, England

    @KCOMhome @CostaCoffee The Costa app I believe had an update locally and following that the order function is not working and hasn't been for 2 weeks with staff suggesting it's a kcom issue?

  • Ian_yorks Ian Money (@Ian_yorks) reported from South Cave, England

    @Steve09425095 @seanroyce1 10mbps download and 0.75 mbps upload here thanks to @KCOMhome. Yet the CEO claims that all KCom customers have lightstream, a groundbreaking internet connection. I struggle to do my job from home because of the poor internet.

  • WeaverGeoffrey Geoff Weaver (@WeaverGeoffrey) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.

  • stackstalker Stackstalker (@stackstalker) reported from City of Kingston upon Hull, England

    The people of Hull "kcom Internet is crap, we need a better alternative, nay, we DESERVE a better alternative!!!" Also the people of Hull "oy rival Internet company, don't you dare put that blasted pole down our street, be off with you forthwith" (or words to that effect) #NIMBY

  • markcass13 Cass (@markcass13) reported from Hessle, England

    @mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc

  • Uzzell01 John (C)Uzzell (@Uzzell01) reported from Beverley, England

    @Capt_Fishpaste It happened once at the KCOM abd they got so many compliants, it never happened again.... the sprung it on us

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • ticklycastle ticklycastle (@ticklycastle) reported

    @KCOMhome What a joki @kcom the internet never works properly

  • Dimaline27 Lisa Dimaline (@Dimaline27) reported

    @DirectlyLaura @InJDWeStan I set up a gmail when I started my blog & have 1 with kcom that you automatically get as a customer but I don’t know what the address is never mind use it!!

  • Devon2890 Devon (@Devon2890) reported

    @virginmedia @LichVtuber Worst part here is in hull we get better service from kcom than this and that's saying something

  • MiddleChildHull Middle Child (@MiddleChildHull) reported

    Has Kcom internet gone down?

  • HullPhilT PhilT (@HullPhilT) reported

    @AndIsaidNoNoNo @HCAFCTigerlink All of the above, plus meeting Sir Bobby Robson at half time at Fer Ark, when Jan Molby was the gaffer (I was a guest of the sponsor KCom). Losing to Luton and Sir Bobby asked me what I thought the problem was..... 😳

  • Phil48James Phil Taylor. nearly a pensioner. (@Phil48James) reported

    @andytlee_2 @HullHour @KCOMhome I have been with 3 for years and never had any issues, And oops I may have meant 30 a month. My son has had no issues with the home broadband, 3 are concentrating on rolling it out in Hull because of the monopoly KCOM have.

  • Stef_Walton Stef Walton (@Stef_Walton) reported

    Guess KCOM is having a mass issue, looks like whole of Hull offline! @KCOMcare @KCOMhome

  • damo59558195 damo⚫️⚪️ (@damo59558195) reported

    @aky_pete @bigjonesy1 Rushed around like a **** today straight from lads game far side of dewsbury 80mile to kcom to see savelio catch a ball and stand still as if to say wtf do@you want me to do with it

  • OllieOllie87 Ollie 🎗 (@OllieOllie87) reported

    @bbcburnsy Not in the slightest. KCOM is a fair bit more expensive than other ISP’s but having used those, the service and speeds provided by KCOM are far superior. Sky, BT, Virgin Media all included. We might not have any option but the option we have is IMO the best.

  • RichieLyric Richie Bard Baker-Donaldson (@RichieLyric) reported

    @KCOMhome Moved to hull two months ago, already had the Kcom lightstream go down twice. Never had such a poor service in any other part of the country. Plus the cost of Kcom internet is higher than anywhere else! What a shabby company