KCOM Outage Report in Kingston upon Hull, England

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

• Internet (57%)
• Wi-fi (27%)
• Total Blackout (13%)
• E-mail (1%)
• Phone (1%)

Live Outage Map Near Kingston upon Hull, England

The most recent KCOM outage reports came from the following cities: Hessle, and Kingston upon Hull.

City	Problem Type	Report Time
Hessle	Internet	9 days ago
Kingston upon Hull	Total Blackout	25 days ago
Kingston upon Hull	Wi-fi	27 days ago
Kingston upon Hull	Internet	1 month ago
Kingston upon Hull	Internet	1 month ago
Kingston upon Hull	E-mail	1 month ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports Near Kingston upon Hull, England

Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:

• 
  Theo Farrer (@TheoFarrer) reported 39 seconds ago from City of Kingston upon Hull, England

  @KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks

• 
  John (C)Uzzell (@Uzzell01) reported 12 minutes ago from Beverley, England

  @Capt_Fishpaste It happened once at the KCOM abd they got so many compliants, it never happened again.... the sprung it on us

• 
  Cllr Fareham (@CllrFareham) reported 20 minutes ago from City of Kingston upon Hull, England

  @ceeing42 I assume this was before Kcom. Yes I significantly disagreed with much of the programme - kids in a sweet shop - but some good was done. The irony of our revenue support being imperilled because we had piles of money we hadn’t sought was not lost on me

• 
  Mark (@Burgessappleton) reported 27 minutes ago from City of Kingston upon Hull, England

  @KCOMhome @KCOMcare terrible service today in HU8. Is there any known issues? Unable to use Wi-Fi connected to any TVs in the house, also hardwired PS5 isn’t finding a network connection. However, Wi-Fi to iPhone is working!?! Any ideas please? #Internet #KCOM #Hull

• 
  Ian Cuthbert (@headscarfpride) reported 33 minutes ago from Cottingham, England

  @Ambraneri Mine was the same. Apparently Kcom are having problems with their internet this morning. I’ve turned off my wi fi and now using the 02 data. It’s working fine now.

• 
  Karl (@hcafckarl) reported 40 minutes ago from City of Kingston upon Hull, England

  Everyone down at the KCOM tomorrow please! Let’s get a good amount of people there #hcafc

• 
  craig w pullman (@craigpullman) reported 41 minutes ago from City of Kingston upon Hull, England

  @emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄

• 
  Geoff Weaver (@WeaverGeoffrey) reported 44 minutes ago from City of Kingston upon Hull, England

  @KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.

• 
  leewalker©️🐯🖤🧡 💙 (@wakka80) reported 46 minutes ago from City of Kingston upon Hull, England

  @tottyhull I already have done Phil she's been a great help they cannot find it at the kcom

• 
  (C) Andy Roberts 🏆 (@andyrobertshull) reported 46 minutes ago from City of Kingston upon Hull, England

  @alanacct @KateWilton1 Originally had letter from NHS to book both jabs at City Hall. Had it booked for end of March & end of June. Then got text from GP offering 1st jab at KCOM, booked it for next day but had to cancel others. GP sent text Thursday to book 2nd jab. This Saturday was best time for me.

• 
  Джарвіс (@CityView1904) reported 47 minutes ago from City of Kingston upon Hull, England

  Is anyone having KCOM issues today? #Hull #KCOM

• 
  James Purling (@Jahmez_HKR) reported 48 minutes ago from City of Kingston upon Hull, England

  @Shed4Ever @grumpy_g1t @MartinSLewis Be thankful you have choices...living in Hull we only have KCOM. £46/month we pay for broadband & a landline we have to have but never use

• 
  Jarvo (@CityView1904) reported 48 minutes ago from City of Kingston upon Hull, England

  Is KCOM down again? #Hull

• 
  Stackstalker (@stackstalker) reported 49 minutes ago from City of Kingston upon Hull, England

  The people of Hull "kcom Internet is crap, we need a better alternative, nay, we DESERVE a better alternative!!!" Also the people of Hull "oy rival Internet company, don't you dare put that blasted pole down our street, be off with you forthwith" (or words to that effect) #NIMBY

• 
  Karl (@hcafckarl) reported 51 minutes ago from City of Kingston upon Hull, England

  KCOM must be down not seen any Liverpool fans on Snapchat tonight

• 
  Matty 🐯🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Matty2503_YT) reported 52 minutes ago from City of Kingston upon Hull, England

  Return to the KCOM booked!! Never looked forward to a Monday so much!!!

• 
  Cass (@markcass13) reported 53 minutes ago from Hessle, England

  @mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc

• 
  David Batte 🎗 (@hullcity_pfa) reported 55 minutes ago from Swanland, England

  Has nobody worked on that kcom pitch in the last 2 weeks it looks awful

• 
  Janine Gosling (@RadioJanine) reported 56 minutes ago from City of Kingston upon Hull, England

  @KCOMhome HNY ... I'd like to know if the connexin wires crossing kcom wires are slowing down my WiFi. It's terrible what connexin have done with Poles. It should be illegal. It's a mess.

• 
  leewalker©️🐯🖤🧡 💙 (@wakka80) reported 60 minutes ago from City of Kingston upon Hull, England

  @Uzzell01 same here even when went down to the kcom photo event 😢

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Kirby (@JonKirby1974) reported 8 minutes ago

  Hey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service

• 
  ItsJustJosh (@Craucoes) reported 13 minutes ago

  @JonKirby1974 @KCOMhome @Kcom Please don't blame the customer service/ tech support people you speak to because i used to work for kcom and in a situation like this we aren't told anything either it's not there fault they can't help you

• 
  ItsJustJosh (@Craucoes) reported 15 minutes ago

  @JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days

• 
  lanesrA (@lanesrA1sauce) reported 17 minutes ago

  @Farris_Ull @KCOMhome Yea all the card Machines are down mate, everyone looses out except the monopoly wich is kcom as usual.

• 
  Michael (@MikeeP1981) reported 18 minutes ago

  Don’t realise how much doesn’t work these days when internet goes down Ring doorbell Sky Q Streaming Alexa Lights and Plugs Heating Not ideal when #Disabled and rely on it …. Been over 4 hours #Kcom

• 
  ItsJustJosh (@Craucoes) reported 18 minutes ago

  @RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/

• 
  Ben (@BenGardner44) reported 22 minutes ago

  You’re pathetic KCOM! Can’t pick up my sons prescription now because internet is down so if he gets worse it’s on you! @KCOMhome

• 
  IAN_EBO_LAD (@ebolad1) reported 23 minutes ago

  @KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet

• 
  KCOM (@KCOMhome) reported 24 minutes ago

  A KCOM spokesperson, said: “We are aware of a network issue that is affecting customers in parts of Hull and Beverley. Our engineers are working work hard to fix the issue and we will give further updates when we have more information.

• 
  Paul 🇬🇧🇪🇸🇹🇷 (@kingswood_tiger) reported 24 minutes ago

  @MelJBroo @KCOMhome Not even a tweet from them acknowledging the issues, loads of hull having issues 🤬 #kcom