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KCOM outages and service status in Kingston upon Hull, England

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Full Outage Map
  • KCOM generated 0 outage signals in the last 24 hours around Kingston upon Hull, including 0 direct reports.
  • The most common problems reported in this area mention TV.
  • 100% TV (100%)

The latest reports from users having issues in Kingston upon Hull come from postal codes HU5 .

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Kingston upon Hull, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Kingston upon Hull, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Kingston upon Hull, England

The most recent KCOM outage reports came from the following cities: Kingston upon Hull.

CityProblem TypeReport Time
Kingston upon Hull TV 17 days ago
Kingston upon Hull Total Blackout 1 month ago
Kingston upon Hull Internet 2 months ago
Kingston upon Hull Internet 2 months ago
Kingston upon Hull Internet 3 months ago
Kingston upon Hull Internet 4 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Kingston upon Hull, England

Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:

  • markcass13
    Cass (@markcass13) reported from Hessle, England

    @mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc

  • Jack_Wade97
    Jack Wade (@Jack_Wade97) reported from City of Kingston upon Hull, England

    Unsurprisingly KCOM is down again 🙃

  • craigpullman
    craig w pullman (@craigpullman) reported from City of Kingston upon Hull, England

    @emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄

  • headscarfpride
    Ian Cuthbert (@headscarfpride) reported from Cottingham, England

    @Ambraneri Mine was the same. Apparently Kcom are having problems with their internet this morning. I’ve turned off my wi fi and now using the 02 data. It’s working fine now.

  • laze83
    Laze (@laze83) reported from City of Kingston upon Hull, England

    @gazobrien22 @DaveOverton1981 @ThirteenRugby Where you playing next year Gaz? Popping down to the kcom for a season or 2?

  • WeaverGeoffrey
    Geoff Weaver (@WeaverGeoffrey) reported from City of Kingston upon Hull, England

    @KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.

  • hcafckarl
    Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    Everyone down at the KCOM tomorrow please! Let’s get a good amount of people there #hcafc

  • RadioJanine
    Janine Gosling (@RadioJanine) reported from City of Kingston upon Hull, England

    @KCOMhome HNY ... I'd like to know if the connexin wires crossing kcom wires are slowing down my WiFi. It's terrible what connexin have done with Poles. It should be illegal. It's a mess.

  • CityView1904
    Jarvo (@CityView1904) reported from City of Kingston upon Hull, England

    Is KCOM down again? #Hull

  • Ian_yorks
    Ian Money (@Ian_yorks) reported from South Cave, England

    @Steve09425095 @seanroyce1 10mbps download and 0.75 mbps upload here thanks to @KCOMhome. Yet the CEO claims that all KCom customers have lightstream, a groundbreaking internet connection. I struggle to do my job from home because of the poor internet.

  • andyrobertshull
    Andy Roberts (@andyrobertshull) reported from City of Kingston upon Hull, England

    @1280sue @HullCity @geovanni218 We had good awaydays didn't we Sue. John hasn't been well for a long time. Had to stop going to City around 2007 and never actually got to see a Premier game at the KCOM. Always watched on tv though and was never short of an opinion. Going to miss him.

  • _leesaville
    Lee (@_leesaville) reported from City of Kingston upon Hull, England

    KCOM sucks ass, pass it on.

  • StevenKerry6
    Steven Kerry (@StevenKerry6) reported from City of Kingston upon Hull, England

    @TimRiley123 @wakka80 Apologies, I thought he meant away support at Kcom as I know some aren't happy with our prices.....which are better than most really...my bad (whatever that means)

  • andyclark1973
    Andy Clark (@andyclark1973) reported from Kirk Ella, England

    @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website

  • ramtops
    🕷 ʍǟƈ ʝօʀɖǟռ ɛֆզ ⚫ 🇪🇺 #resister (@ramtops) reported from City of Kingston upon Hull, England

    @srkc1975 @AndyofNewcastle @djb2708 @PaulBrandITV I do know that. We were the first house in East Hull to get fibre, and Openreach laid the cable from the exchange*. But the average punter has no option but KCOM for their service, unless they go for one of the wireless providers.

  • wakka80
    leewalker🐯🖤🧡🇬🇧 (@wakka80) reported from City of Kingston upon Hull, England

    @Pjohnnners the last 15 years it's been one Hull of a ride seen times i thought id never see when following city from boothferry Park to the kcom 🏟

  • EndikePrimary
    Endike Primary (@EndikePrimary) reported from City of Kingston upon Hull, England

    Currently our phone lines are not working but KCOM are on site fixing the problem. We will be monitoring our text line for any urgent queries. Thanks, Endike

  • dogster24
    mark dawson (@dogster24) reported from City of Kingston upon Hull, England

    @bbcburnsy kcom didn't do too well in Withernsea with their fibre install , chaos most of the time. There was damage to other services and the paths are worse now than they ever was and for what ? We had plenty of choice off the open reach network ...

  • gerrardcole
    jodie sewell (@gerrardcole) reported from Cottingham, England

    @scottmeisel1 It was ok I pushed the kcom worker down the hole, so he blocked the hole 🕳😂

  • Uzzell01
    John (C)Uzzell (@Uzzell01) reported from Beverley, England

    @Capt_Fishpaste It happened once at the KCOM abd they got so many compliants, it never happened again.... the sprung it on us

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • davy_lad
    Dave Evans (@davy_lad) reported

    @leemelonopie @KCOMhome It's not our equipment, it is kcom not supplying the service we are paying for

  • hcityafc
    . (@hcityafc) reported

    @kcom internet gone down west of the river by looks of it #uptherobins

  • SilverHumber
    Silver Humber (@SilverHumber) reported

    @KCOMhome My Lightstream internet is still down despite multiple reboots. What's up KCom?

  • dinkyrach
    Rach (@dinkyrach) reported

    @Ash_470 @PollardRach Kcom do not use the same lines as BT, they are fibre direct to the premises on their own network.

  • DanielDanny4755
    Joseph daniel foster (@DanielDanny4755) reported

    @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

  • MikeCovell
    Mike Covell (@MikeCovell) reported

    Anyone else having intermittent signal with their kcom?

  • alanjury
    AJ (@alanjury) reported

    @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.

  • Mihu_Nowak
    Mihu Nowak (@Mihu_Nowak) reported

    @KCOMhome Really??? No duh, current KCOM service it’s in 99.3% so ******🤮🤕I'm curious if I’m able to apply to a tribunal🤔

  • ric_ako
    Ricako (@ric_ako) reported

    @KCOMhome KCOM any updates on todays outage in YO8? What has happened, and any idea on when we can be expecting service to be restored?

  • TomButl55445942
    Tom Butler.🇹🇷The Bransholme Tiger 🐯🇹🇷 (@TomButl55445942) reported

    @KCOMhome kcom say sorry for the inconvenience of the internet problems today ten hours without any internet and they say sorry