KCOM Outage Report in Kingston upon Hull, England
Some problems detected
Users are reporting problems related to: internet, wi-fi and total blackout.
The latest reports from users having issues in Kingston upon Hull come from postal codes HU5, HU10 and HU8.
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Kingston upon Hull, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Kingston upon Hull and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
September 16: Problems at KCOM
KCOM is having issues since 04:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (58%)
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Wi-fi (20%)
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Total Blackout (10%)
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Phone (9%)
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E-mail (1%)
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TV (1%)
Live Outage Map Near Kingston upon Hull, England
The most recent KCOM outage reports came from the following cities: Kingston upon Hull.
| City | Problem Type | Report Time |
|---|---|---|
 Kingston upon Hull |
Wi-fi | |
| Kingston upon Hull |
Internet | |
| Kingston upon Hull |
Internet | |
| Kingston upon Hull |
Internet | |
| Kingston upon Hull |
Phone | |
| Kingston upon Hull |
Wi-fi |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports Near Kingston upon Hull, England
Latest outage, problems and issue reports in Kingston upon Hull and nearby locations:
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craig w pullman
(@craigpullman) reported
from
City of Kingston upon Hull, England
@emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄
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Ian Cuthbert
(@headscarfpride) reported
from
Cottingham, England
@Ambraneri Mine was the same. Apparently Kcom are having problems with their internet this morning. I’ve turned off my wi fi and now using the 02 data. It’s working fine now.
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leewalker©️🐯🖤🧡 💙
(@wakka80) reported
from
City of Kingston upon Hull, England
@tottyhull I already have done Phil she's been a great help they cannot find it at the kcom
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John (C)Uzzell
(@Uzzell01) reported
from
Beverley, England
@Capt_Fishpaste It happened once at the KCOM abd they got so many compliants, it never happened again.... the sprung it on us
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Karl
(@hcafckarl) reported
from
City of Kingston upon Hull, England
KCOM must be down not seen any Liverpool fans on Snapchat tonight
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Cllr Fareham
(@CllrFareham) reported
from
City of Kingston upon Hull, England
@ceeing42 I assume this was before Kcom. Yes I significantly disagreed with much of the programme - kids in a sweet shop - but some good was done. The irony of our revenue support being imperilled because we had piles of money we hadn’t sought was not lost on me
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Matty 🐯🏴
(@Matty2503_YT) reported
from
City of Kingston upon Hull, England
Return to the KCOM booked!! Never looked forward to a Monday so much!!!
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Karl
(@hcafckarl) reported
from
City of Kingston upon Hull, England
Everyone down at the KCOM tomorrow please! Let’s get a good amount of people there #hcafc
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James Purling
(@Jahmez_HKR) reported
from
City of Kingston upon Hull, England
@Shed4Ever @grumpy_g1t @MartinSLewis Be thankful you have choices...living in Hull we only have KCOM. £46/month we pay for broadband & a landline we have to have but never use
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Cass
(@markcass13) reported
from
Hessle, England
@mrslee1970 @KCOMhome I’m with pure broadband , but all the fibre cabling is KCOM! How often do you reset your router? I’d also check if you have to log into any authentication / remote desk top , it could be that , that is the issue being slow etc
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Джарвіс
(@CityView1904) reported
from
City of Kingston upon Hull, England
Is anyone having KCOM issues today? #Hull #KCOM
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Janine Gosling
(@RadioJanine) reported
from
City of Kingston upon Hull, England
@KCOMhome HNY ... I'd like to know if the connexin wires crossing kcom wires are slowing down my WiFi. It's terrible what connexin have done with Poles. It should be illegal. It's a mess.
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Geoff Weaver
(@WeaverGeoffrey) reported
from
City of Kingston upon Hull, England
@KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.
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Andy Clark
(@andyclark1973) reported
from
Kirk Ella, England
@kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website
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Mark
(@Burgessappleton) reported
from
City of Kingston upon Hull, England
@KCOMhome @KCOMcare terrible service today in HU8. Is there any known issues? Unable to use Wi-Fi connected to any TVs in the house, also hardwired PS5 isn’t finding a network connection. However, Wi-Fi to iPhone is working!?! Any ideas please? #Internet #KCOM #Hull
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(C) Andy Roberts 🏆
(@andyrobertshull) reported
from
City of Kingston upon Hull, England
@alanacct @KateWilton1 Originally had letter from NHS to book both jabs at City Hall. Had it booked for end of March & end of June. Then got text from GP offering 1st jab at KCOM, booked it for next day but had to cancel others. GP sent text Thursday to book 2nd jab. This Saturday was best time for me.
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leewalker©️🐯🖤🧡 💙
(@wakka80) reported
from
City of Kingston upon Hull, England
@Uzzell01 same here even when went down to the kcom photo event 😢
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Stackstalker
(@stackstalker) reported
from
City of Kingston upon Hull, England
The people of Hull "kcom Internet is crap, we need a better alternative, nay, we DESERVE a better alternative!!!" Also the people of Hull "oy rival Internet company, don't you dare put that blasted pole down our street, be off with you forthwith" (or words to that effect) #NIMBY
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Jarvo
(@CityView1904) reported
from
City of Kingston upon Hull, England
Is KCOM down again? #Hull
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Theo Farrer
(@TheoFarrer) reported
from
City of Kingston upon Hull, England
@KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Mx. Star
(@sonder_star) reported
why is my wifi down and kcom said its an era thing yet nobody i know in my area is affected 😭😭😭 pls my datas gonna run out
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David
(@MyMSPDay) reported
KCOM having another internet outage in #Hull. The service has been periodically unreliable recently.
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Rach "Favus" Smith" 🏳️⚧️🦒
(@mrfavus) reported
@KCOMhome I contacted my work IT dept and they confirmed it was a routing problem with Kcom
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Rach
(@dinkyrach) reported
@Ash_470 @PollardRach Kcom do not use the same lines as BT, they are fibre direct to the premises on their own network.
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24 Karat Recordings
(@Recordings24) reported
@KCOMcare im leaving KCOM Can't message you. "unable to send" and customer service sucks. Speeds are awful and I pay for 400mb down. Lucky to get 200. I'm out of contract and wont be renewing
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Ben Anderson
(@B4nd000) reported
******* KCOM is the worst init:/ never seems to work fully
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Mel Brooker 🐝
(@MelJBroo) reported
@HowardGant9 @EE @SkyUK Look at Sky when you can. I cant knock them at all. I got Oakley a phone and the deal they provided me with was amazing. When KCOM was off Sunday, EE was shocking for a signal. Sky had 5G and was so quick!
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Steve Parker
(@steviee_p) reported
@indianasc0nes @PollardRach I'm in Hull on Kcom, never had any bother with it whatsoever. If your WiFi is causing you problems then it's likely that your router is at fault. Kcom offer a free service to help with that also
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Scott Bradley
(@Bradley1Scott) reported
@peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services
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Paula Burnby
(@BurnbyPaula) reported
@KCOMhome Why do you need to access my account to explain what the additional £3 is being used for unless I sign up for 2 years with a service that at best is mediocre? Surely you aren’t that inept you can’t give a reason behind the different charges? #avoidingthequestion #kcom