KCOM outages and service status in Swindon, England

Problems in the last 24 hours in Swindon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  VixieP #nhsblueheart💙🇺🇦 (@vixielou1972) reported 6 minutes ago

  @bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄

• 
  Neil Peacock (@neilmpeacock) reported 7 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to there website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  Gareth smith (@Gareth416) reported 7 minutes ago

  @KCOMhome Terrible service from KCOM, one of the most expensive providers in the Country and we are stuck with them in Hull. I bet we won't even be compensated for this mess, been off all day now and it's regularly dropping out.

• 
  Andy Clark (@andyclark1973) reported 13 minutes ago from Kirk Ella, England

  @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website

• 
  Sam Reed (@tehreedy) reported 15 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

• 
  x (@fcmufc17) reported 19 minutes ago

  @Brooksyhfc @geoffcraft00 @kcom cancel the visit to the brooks residence , his internet wasn’t down after all

• 
  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 20 minutes ago

  @andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.

• 
  Jeanflambé 🇪🇺 (@jongibbins) reported 25 minutes ago

  Evidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...

• 
  Trulea.kas (@ltruongyeg) reported 26 minutes ago

  Felix is this your exit strategy? When Kas community is down and KCom devs are grinding in bunkers to keep the Kas community going? To drag a prominent Kas leader and a top ranking nft project? (Not copy & paste, look a little harder). All by dwindling your slander in an important thread? Seek help and I wish you all the best doing so.

• 
  Merlot&Shiraz (@Merlot1109) reported 29 minutes ago

  @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.