KCOM Outage Report in Swindon, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Swindon, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (61%)
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Wi-fi (25%)
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Total Blackout (10%)
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E-mail (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Carl
(@Carl10353045) reported
@KCOMhome when my Internet not working I still get charged.when you say I haven't paid my bill I still get stressed...when it's kcom fault I get charged 7.50 customer service my arse
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FC Monkey
(@FCMonkey1982) reported
@kesXIII @dantomlinson92 Sick of hearing about " fortress kcom " do it then ,look like you give a ****!
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**** Grayson aka Deen
(@Deeno36) reported
@KCOMhome are awful, DO NOT USE. My daughter left Hull 2 move london 4 a job, they refuse to canx her contract & she's paying it still. They said its her own fault 4 leaving b4 contract end date. She's in a shared house now with BT, but KCOM refuse to canx & making her pay it.
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Darren
(@Dying_Snail) reported
@KCOMhome Hi,rang Monday to report that the fiber cable to the property had been cut, said a engineer would come to fix it today, but Kcom send a installer instead of a underground cable engineer, so how long do I have to wait now?
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Rob Hodgson
(@robhodgson1966) reported
@falamgir @KCOMhome I have just revisited this article and Kcom have actually used poles because the UG cable was armoured, so the poles are the first and only way to provide the fibre service to the residents at this time. Connexin have the right to use Kcoms ducts, that's the difference.
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teddsmedia04
(@teddsmedia04) reported
@KCOMhome @KCOMcare hi I’m not a KCOM customer as I live in a different part of the UK yet I’ve purchased a router of eBay that was something you called a “LightHub”. It’s a technicolour DGA4231 router. I’m just curious as to wether you’ve disabled engineer mode on it? Thanks
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The Jackflap
(@thejackflap) reported
@Milky_Buttons_ @Connexin @KCOMhome The KCOM network is built brilliantly, but the service they provide is incredibly flawed after years of growing their reach but not their support team. Hell, if you want Sky, TalkTalk or most other providers they run down another network. I don't get your point?
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Prof. Sir SL. Backing Boris
(@OptimisticLyon) reported
@UswitchUK I wasn't getting the broadband (KCom) speeds I was expecting, I rang and they sorted whilst I was on the phone, it was a firmware update that had affected my router, it just needed resetting which they talked me through, and I got the 500mbps I was expecting, excellent service.
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Andrew North
(@AndrewN77197386) reported
Waiting for tech support for a land-line fault at #kcom on their chat for over 30 minutes... 70 mins in total. Can someone please respond.?
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millstonebarn
(@millstonebarn) reported
@GreyAreaUK All providers will be going this way to support the PSTN being retired and replaced with VoIP. Should be okay in general (not withstanding the ongoing issues my mother has had with KCOM). I'd trust PlusNet much more with this.