KCOM Outage Report in Swindon, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Report a Problem

Full Outage Map

Problems in the last 24 hours in Swindon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (69%)

2. 

   Total Blackout (17%)

3. 

   Wi-fi (11%)

4. 

   E-mail (2%)

5. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• Lisa Dimaline (@Dimaline27) reported 3 minutes ago

  @DirectlyLaura @InJDWeStan I set up a gmail when I started my blog & have 1 with kcom that you automatically get as a customer but I don’t know what the address is never mind use it!!

• nat 🌻 (@pxrtyscenegames) reported 5 minutes ago

  My internet cut out halfway through but I managed to catch most of it (thnx KCOM), I am soooo excited for this update, it's adding so many things that I've been missing I'm just 🥰🥰🥰🥰

• Kurt Hoyle (@rseHoyle) reported 5 minutes ago

  @KCOMhome Hi. Are you currently having issues with Lightstream? It’s not working in HU10. Can’t even load up the KCOM website to go on live chat to report it? 🤔

• Geoff Thornes (@GeoffThornes) reported 12 minutes ago

  @SkyHelpTeam Hi Mags everything seems ok it’s on HDM11 which is as it’s always been. I am trying another reboot but even if it clears it won’t last very long before it goes blank. After reading some of the forums I wonder if the KCOM broadband is an issue!

• Eleanor ٩( ᐛ )و (@eleanorweeee) reported 12 minutes ago

  will never stop shocking me how **** kcom is, constantly dying hnnnnng

• Scott Wood (@SWood18) reported 13 minutes ago

  @CityView1904 @KCOMhome I have KCOM, and pay more than I would with Sky or BT, but the service they offer is so superior to anyone elses. Nobody can match their speeds.

• Devon (@Devon2890) reported 16 minutes ago

  @virginmedia @LichVtuber Worst part here is in hull we get better service from kcom than this and that's saying something

• Ollie 🎗 (@OllieOllie87) reported 18 minutes ago

  @bbcburnsy Not in the slightest. KCOM is a fair bit more expensive than other ISP’s but having used those, the service and speeds provided by KCOM are far superior. Sky, BT, Virgin Media all included. We might not have any option but the option we have is IMO the best.

• Helen Garnett MD 🎶❤️ (@HelenMDirector) reported 20 minutes ago

  I can’t seem to get a response from KCom just a generic response of a page showing the areas they have covered. Can you help people like us get some movement on fast fibre broadband please Burnsy. We don’t want to be left behind: thank you in advance.

• Theo Farrer (@TheoFarrer) reported 25 minutes ago from City of Kingston upon Hull, England

  @KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks