KCOM Outage Report in Swindon, England

Problems in the last 24 hours in Swindon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

• Internet (57%)
• Wi-fi (27%)
• Total Blackout (13%)
• E-mail (1%)
• Phone (1%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  A.🇻🇦🏳️‍🌈 (@AbrahamHwhite) reported 24 seconds ago

  Why is the market for broadband so terrible in Hull? Monopolies. Prices have gone up by 9% in a year yet there are literally just two providers - Three and KCOM - that cover my residential area near a high street and the university

• 
  Darren (@Dying_Snail) reported 2 minutes ago

  @KCOMcare day 8 without home Internet this time, it been a total of 14 days without home Internet from the last 28 days and I'm down as vulnerable customer on Kcom's system, but I see you still took the full £54.99.

• 
  Bradley Boothby (@boothby_bradley) reported 3 minutes ago

  disgusting service from @KCOMhome @KCOMcare our village has no access to wifi/internet and KCOM won’t send an engineer out until Monday 15th. if you have to work from home, you’re ultimately lose money, great given the current economical climate. worst provider going!!!

• 
  peter wilson (@wilsonpeter48) reported 4 minutes ago

  Times or kcom be hard ball and go for profit. You know what they say elephants never forget

• 
  Starry ⭐✨🌟 (@StarrySeaWitch) reported 5 minutes ago

  @charmcitylwy Brown wants to go after wage theft. KCOM has some kind of dog whistle ads and thinks more people should be in the criminal justice system because that's how they get access to services. They are both terrible but I think Brown is slightly less terrible.

• 
  Furqan Alamgir (@falamgir) reported 6 minutes ago

  @robhodgson1966 And I know how hard we have tried and like all other companies who have tried to collaborate with KCOM have come to the same conclusion. As you’re aware the police are investigating the criminal damage and we will leave that to them, have a great day.

• 
  Olly Gunn (@GunnOlly) reported 8 minutes ago

  What data do you have apart from pre-registration that supports the investment in our area? And don’t say pre-registration because the poles were never mentioned. Not even a huge saving over KCOM which have great customer service. Not painting a great picture of Connexin.

• 
  Darren (@Dying_Snail) reported 8 minutes ago

  @KCOMhome Hi,rang Monday to report that the fiber cable to the property had been cut, said a engineer would come to fix it today, but Kcom send a installer instead of a underground cable engineer, so how long do I have to wait now?

• 
  Chica Roja (@chicaroja8) reported 10 minutes ago

  @virginmedia I can't ring. No mobile service. I am using my KCom internet to tweet

• 
  teddsmedia04 (@teddsmedia04) reported 11 minutes ago

  @KCOMhome @KCOMcare hi I’m not a KCOM customer as I live in a different part of the UK yet I’ve purchased a router of eBay that was something you called a “LightHub”. It’s a technicolour DGA4231 router. I’m just curious as to wether you’ve disabled engineer mode on it? Thanks