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KCOM

KCOM outages and service status in Swindon, England

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  • KCOM generated 0 outage signals in the last 24 hours around Swindon, including 0 direct reports.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Swindon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeeP1981
    Michael (@MikeeP1981) reported

    Don’t realise how much doesn’t work these days when internet goes down Ring doorbell Sky Q Streaming Alexa Lights and Plugs Heating Not ideal when #Disabled and rely on it …. Been over 4 hours #Kcom

  • tehreedy
    Sam Reed (@tehreedy) reported

    Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

  • jill_hb
    JillHB (@jill_hb) reported

    @KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.

  • s14awy
    Chris Shaw (@s14awy) reported

    @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

  • lilminx1966
    sue york (wright) (@lilminx1966) reported

    @KCOMhome Hope we are getting a refund for the outage I pay nearly 70 pound a month and had no internet for 8 hours so far not good enough @kcom

  • davidhoggard64
    David Hoggard (@davidhoggard64) reported

    So it would appear I’m not the only one with internet connectivity issues in Hull #kcom #internet #hull

  • bazdjcooper
    Baz Cooper (@bazdjcooper) reported

    Bit of a delay on the old signal front. @bbcburns, can you get KCOM to come and fix me tinterweb.

  • DanielDanny4755
    Joseph daniel foster (@DanielDanny4755) reported

    @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

  • AntBlanchard34
    Anthony Blanchard (@AntBlanchard34) reported

    All I want to do is settle down with a nice movie on Netflix but I’m still waiting to see if I’ll be allowed the internet in my new place because KCOM charges £60 per month and my Appointee might say that it’s a bit too expensive to pay

  • KCOMhome
    KCOM (@KCOMhome) reported

    A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.