KCOM

KCOM Outage Report in Swindon, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Swindon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Swindon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Swindon, England 01/08/2026 21:20

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Total Blackout (16%)

    Total Blackout (16%)

  3. Wi-fi (13%)

    Wi-fi (13%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • HoppersHopkins Hoppers (@HoppersHopkins) reported

    @mkmbs I'd bring my 7 year old exiled Tiger who still hasn't been to the KCOM for a game, it's tough being a junior City supporter down South, poor kid gets grief from Gillingham youth and plastic Spurs kiddos!

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @KeithHornsby Hi Keith, I'm sorry for the trouble you've had accessing the app using your wifi. Some customers have experienced the same issue who hold their broadband with Kcom so it does look like an issue their end. However, our IT team have also been made aware. - Chris

  • bipolarminddrop Kai Green (@bipolarminddrop) reported

    @KCOMhome currently getting 10mbps download speeds and ping of 40ms+ ping to any server, including the KCOM servers that usually have 1ms ping. Have full upload speed, however. Is there an issue on your end?

  • JBennett360 James Bennett (@JBennett360) reported

    KCOM fibre has generally been a good product. However, this service you provide now is not the service we once had. Prices have gone up and service quality has gone down.

  • KyleBooth101 Kyle Booth (@KyleBooth101) reported

    @Everton Worst support to coke to the KCOM this season

  • mikebowman999 Mike Bowman (@mikebowman999) reported

    @patrickbryant32 @CooperativeBank Patrick, if you are still having problems, there is a work round. If you instal VPN software then Coop Bank website and app will not realize you are on Sky, Virgin, BT, or KCOM etc. I just did it myself and it worked a treat. Express VPN has a 30 day money back guarantee!

  • EnergasLtd Gasmaned1957 (@EnergasLtd) reported

    @CooperativeBank So your issue must be affecting KCOM in Hull ?

  • Ofcom Ofcom (@Ofcom) reported

    @domhall @gwobek @domhall Hi Dominic, regarding landline provision, BT and KCOM are the only providers in the UK that are required to provide a service upon request. They should advise if this can be provided.

  • KCOMcare KCOM Care (@KCOMcare) reported

    @k_brooks61 This has been confirmed as an issue, not just isolated to KCOM but one that is also affecting other providers such as BT, SKY we have been informed there is an issue with the third party who manages the routing to The CO-OP Banks website, this company is actively investigating.

  • MrsMags_C Mags (@MrsMags_C) reported

    @KCOMcare I am having the same issue. Can’t get onto @CooperativeBank website using KCom wifi. I used to be able to so something seems to have happened in the last few days….