KCOM outages and service status in Swindon, England

Problems in the last 24 hours in Swindon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Swindon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Chris Shaw (@s14awy) reported 6 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

• 
  Adam 🐯 🌿 (@AlterAdam89) reported 10 minutes ago

  @lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.

• 
  ItsJustJosh (@Craucoes) reported 16 minutes ago

  @RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/

• 
  DaGiNGeR42 🎗🇹🇷 (@DaGiNGeR42) reported 18 minutes ago

  @HULLCITYREFRESH I’d actually say KC sounds the worst out of KC KCOM and MKM. Maybe each name grew on me so it sounds better to me. I just think saying “we’re at the MKM on Saturday” has a nice ring to it

• 
  Jon Kirby (@JonKirby1974) reported 18 minutes ago

  How much of hull is affected by the kcom being down?

• 
  Bean. 🍇 (@HLJOHNO) reported 20 minutes ago

  @TheRealJamieKay Those phone boxes have been there for literal YEARS. We're talking pre-pandemic. Also they have been decorated by KCOM, not the council, because Hull FAMOUSLY has their own phone network/internet provider rather than using BT. Their phone boxes were originally white not red.

• 
  MrHuggy (@mrhuggy) reported 22 minutes ago

  @KCLightstream @KCOMhome Is there any issues with the network as the internet connection is down for me here in Bilton.

• 
  Bellroc𐤊 l 57.kas (@Bellrock157) reported 27 minutes ago

  Launch has been postponed until further notice. We'll keep everyone informed and updated when the KCOM dev team remediate this issue. Do not buy KBROS until further notice. Thank you all for your patience and understanding.

• 
  Emma.Watching.History🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 (@SpectatorEmma) reported 29 minutes ago

  @SkyNews BT telephone boxes are red. Hull & the surrounding area are not served by BT. Phone boxes in Hull and the surrounding area are cream with service provided by KCOM Group Ltd.

• 
  Baz Cooper (@bazdjcooper) reported 31 minutes ago

  Bit of a delay on the old signal front. @bbcburns, can you get KCOM to come and fix me tinterweb.