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KCOM outages and service status in Manchester, England

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Full Outage Map
  • KCOM generated 1 outage signal in the last 24 hours around Manchester, including 1 direct report.
  • The most common problems reported in this area mention Internet and Wi-fi.
  • The most recent signal from this area was received Jul 3, 10:51 PM GMT+1.
  • 50% Internet (50%)
  • 50% Wi-fi (50%)

The latest reports from users having issues in Manchester come from postal codes M20 and M61 .

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Manchester, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Manchester, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Live Outage Map Near Manchester, England

The most recent KCOM outage reports came from the following cities: Manchester.

CityProblem TypeReport Time
Manchester Internet 24 hours ago
Manchester Wi-fi 28 days ago
Manchester Internet 2 months ago
Oldham Total Blackout 3 months ago
Manchester Internet 5 months ago
Manchester Wi-fi 5 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Manchester, England

Latest outage, problems and issue reports in Manchester and nearby locations:

  • paulxdesign
    Paul Burley (@paulxdesign) reported from Manchester, England

    @ant_thedesigner That's a shame. It used to be the opposite problem: KCOM overpriced, the rest of the UK had caught up and the customers are left with no choice because of KCOM's monopoly as an ISP.

  • GeorgieBoy61
    George Ferry Takeaway Services Bell #FBPE #NHSLove (@GeorgieBoy61) reported from Cheadle Hulme, England

    @PJBuckingham They outplayed us at the KCOM so it was entirely predictable given our "Not-up-not-down" mindset!

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • RileyAsari
    Kermit Sama (@RileyAsari) reported

    @Pivotless Awh that sucks, I Say as a Joke but it wouldn't surprise me if a company setup in your area before Kcom even get to you

  • neilmpeacock
    Neil Peacock (@neilmpeacock) reported

    @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to there website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

  • Craucoes
    ItsJustJosh (@Craucoes) reported

    @danjsansam @ThreeUK KCOM isn’t down they are just fitting new poles across all of hull to prevent widespread outages, they warned you of this 17 hours ago as it will last between 1-5am

  • JonKirby1974
    Jon Kirby (@JonKirby1974) reported

    How much of hull is affected by the kcom being down?

  • s14awy
    Chris Shaw (@s14awy) reported

    @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

  • RightHater
    WanderingSocialist (@RightHater) reported

    @The_B KCOM have THE worst comms processes. Literally took them 5 hours to even respond and the website still says no issues. Terrible.

  • flibberdigibert
    bingbong (@flibberdigibert) reported

    @KCOM as large areas of Hull are without internet, at what point do consider your customers? Give us an update and likely timeframe. There are businesses and customers working from home. Don't treat us like crap cos we will walk.

  • kkrrbb76
    Kris Bean (@kkrrbb76) reported

    @KCOMhome installed 22 Feb. Remedial work reported to kcom. Wall box hanging off wall , cable loose and untidy, entry point hole for cable about 5 times bigger than the cable. Inspection on 14 April to report the install needs starting again. No further communication. Garbage.

  • vixielou1972
    VixieP #nhsblueheart💙🇺🇦 (@vixielou1972) reported

    @bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄

  • alanjury
    AJ (@alanjury) reported

    @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.