KCOM

KCOM Outage Report in Kingston upon Thames, Greater London, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Kingston upon Thames, Greater London, England 12/24/2025 07:00

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent KCOM outage reports came from the following cities: Hackney, Hounslow, Harringay, Croydon and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Total Blackout
United KingdomHounslow Internet
United KingdomHarringay Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • Rob_Bernard Rob Bernard (@Rob_Bernard) reported from Brentford, England

    @Harryp78 Not in a position to mock after the non event at the KCom. Awful game & conditions. One bit of class settled it.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • paulharper75 Paul Harper 🐯🏃‍♂️💙💜 (@paulharper75) reported

    @RP2218 @Tesco Yeah, I was assuming it was a KCOM issue. Good that someone paid for you though. 👏

  • JellyTotPixel D🅰️z (@JellyTotPixel) reported

    @jordantyson92 yeah mine not working went of same time as kcom i looked on the o2 website an it said a mast near u is not working

  • MelJBroo Mel Brooker 🐝 (@MelJBroo) reported

    @HowardGant9 @EE @SkyUK Look at Sky when you can. I cant knock them at all. I got Oakley a phone and the deal they provided me with was amazing. When KCOM was off Sunday, EE was shocking for a signal. Sky had 5G and was so quick!

  • MikeHorsfield1 Mike Horsfield (@MikeHorsfield1) reported

    @peter_levy Hi Peter, just received message from Kcom, 12 hours after internet restored. Not about having no internet, can do other things, it’s about the appalling service and No communication from them. Are they on your show tonight

  • JellyTotPixel D🅰️z (@JellyTotPixel) reported

    @JackBon60290058 @jordantyson92 kcom its been realy bad today heard it could take 48 hours to fix

  • CityJason Jason Dolan 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@CityJason) reported

    @Soley1904 @JoePalmerUK @hullcityretro Remember him marking hazard at kcom and he never let him by all game, very on it that day

  • DawsonsLeftPeg Error404 (@DawsonsLeftPeg) reported

    @jordantyson92 @_kirst99 Everyone switching to tethering their phones for data with KCOM being down is strangling the networks. Spoke with a Three rep via DM massive spike in demand.

  • Mihu_Nowak Mihu Nowak (@Mihu_Nowak) reported

    @KCOMhome Really??? No duh, current KCOM service it’s in 99.3% so ******🤮🤕I'm curious if I’m able to apply to a tribunal🤔

  • kevbez1969 Kev (@kevbez1969) reported

    @leemelonopie @KCOMhome I know a few who've been on it and they all said the same thing. It's good at times but too inconsistent. Lots of major slow down at peak times. 3 of them have gone back to kcom the others are still stuck in a contract but moving back when they can.

  • Recordings24 24 Karat Recordings (@Recordings24) reported

    @KCOMcare im leaving KCOM Can't message you. "unable to send" and customer service sucks. Speeds are awful and I pay for 400mb down. Lucky to get 200. I'm out of contract and wont be renewing