KCOM outages and service status in Kingston upon Thames, England

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Kingston upon Thames, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

• 
  Rob Bernard (@Rob_Bernard) reported 9 minutes ago from Brentford, England

  @Harryp78 Not in a position to mock after the non event at the KCom. Awful game & conditions. One bit of class settled it.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Richard Bradbury (@RichardMarkBrad) reported 4 minutes ago

  Do not renew your contract if you use @KCOM. The contract will continue anyway, but if you renew and then terminate the contract, you will be subject to draconian termination fees.

• 
  Goodmeister (@goodmeister) reported 8 minutes ago

  @AvonandsomerRob I'm in Hull and we have Kcom which isn't available anywhere else. (We have white phone boxes, not red). I pay for 600mps and it's way faster than anywhere else I've been. They offer up to 900 here as well. New customer offer is £35pm here as well.

• 
  Emma.Watching.History🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 (@SpectatorEmma) reported 9 minutes ago

  @SkyNews BT telephone boxes are red. Hull & the surrounding area are not served by BT. Phone boxes in Hull and the surrounding area are cream with service provided by KCOM Group Ltd.

• 
  lee opie (@leemelonopie) reported 9 minutes ago

  Is @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull

• 
  Bellroc𐤊 l 57.kas (@Bellrock157) reported 9 minutes ago

  Launch has been postponed until further notice. We'll keep everyone informed and updated when the KCOM dev team remediate this issue. Do not buy KBROS until further notice. Thank you all for your patience and understanding.

• 
  Rach (@dinkyrach) reported 11 minutes ago

  @Ash_470 @PollardRach Kcom do not use the same lines as BT, they are fibre direct to the premises on their own network.

• 
  Alan Hemingway (@alanacct) reported 19 minutes ago

  @INDEPENDENT_MG @littlearfer You would have thought they could have come to some agreement to share the underground space. KCOM seem very bad at not facilitating help to other suppliers

• 
  Kris Bean (@kkrrbb76) reported 20 minutes ago

  @KCOMhome installed 22 Feb. Remedial work reported to kcom. Wall box hanging off wall , cable loose and untidy, entry point hole for cable about 5 times bigger than the cable. Inspection on 14 April to report the install needs starting again. No further communication. Garbage.

• 
  Daniel Rose (@ExileAryui) reported 21 minutes ago

  @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.

• 
  hc (@indianasc0nes) reported 27 minutes ago

  @PollardRach I was on KCom when I lived in Hull, it was the worst internet provider I’ve ever experienced. The TV would disconnect from the WiFi despite it being less than 2m from the router. Signal upstairs was non existent. Horrendous