KCOM

KCOM Outage Report in Kingston upon Thames, Greater London, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Kingston upon Thames, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Kingston upon Thames and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Kingston upon Thames, Greater London, England 03/02/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

  6. Phone (2%)

    Phone (2%)

Live Outage Map Near Kingston upon Thames, Greater London, England

The most recent KCOM outage reports came from the following cities: Southall, London and City of London.

Loading map, please wait...
City Problem Type Report Time
United KingdomSouthall Wi-fi
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomHackney Total Blackout

Community Discussion

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KCOM Issues Reports Near Kingston upon Thames, England

Latest outage, problems and issue reports in Kingston upon Thames and nearby locations:

  • Rob_Bernard Rob Bernard (@Rob_Bernard) reported from Brentford, England

    @Harryp78 Not in a position to mock after the non event at the KCom. Awful game & conditions. One bit of class settled it.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • flibberdigibert bingbong (@flibberdigibert) reported

    @KCOM as large areas of Hull are without internet, at what point do consider your customers? Give us an update and likely timeframe. There are businesses and customers working from home. Don't treat us like crap cos we will walk.

  • Vennie2691 Vennie (@Vennie2691) reported

    @KCOMhome what is the matter with KCOM AGAIN? MY 200 / 75 MBS service is SO slow I can't even run a speed test!

  • EnfieldTiger James Lockwood (@EnfieldTiger) reported

    @lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason

  • vixielou1972 VixieP #nhsblueheart💙🇺🇦 (@vixielou1972) reported

    @bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄

  • itisalex_ Robbo ▪️🔸🇬🇧🇹🇷 (@itisalex_) reported

    @KCOMhome Internet is down for those Hull citizens wondering 💩 #KCOM

  • Craucoes ItsJustJosh (@Craucoes) reported

    @JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days

  • jongibbins Jeanflambé 🇪🇺 (@jongibbins) reported

    Evidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    @angus_young61 Take a walk down Cranbrook Avenue towards Greenwood Avenue you have KCOM poles with interconnecting wires one side with Connexion Poles on the other, it's unbelievable and totally unappealing and once their wires go up Cranbrook Avenue will look ridiculous. @DianaJohnsonMP

  • HullCamGuy HullCamGuy (@HullCamGuy) reported

    @angus_young61 The Connexin poles don't have foot pegs on them. This is an old Kcom pole that should have been removed before putting tactile paving down.

  • Craucoes ItsJustJosh (@Craucoes) reported

    @RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/