KCOM

KCOM Outage Report in Weston-super-Mare, North Somerset, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Weston-super-Mare, North Somerset, England 12/15/2025 00:35

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Total Blackout (17%)

    Total Blackout (17%)

  3. Wi-fi (15%)

    Wi-fi (15%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • parkerrg Bob Parker (@parkerrg) reported

    No live stream from KCOM,any one else having problem

  • hcafckarl Karl (@hcafckarl) reported

    O2 are ******* **** it takes absolutely ages for anything to load on 4G. What a joke. It’s bad enough being on KCOM internet as well 😡

  • 2elee2e Lee2e (@2elee2e) reported

    @IPsychooI yeh im gonna ring 1st thing in morning, i think its my router the 5g light is on but the 5g network doesnt show on any of my devices, the 2.4 one is what ive been using, im paying 45 bar a month for it aswell, yeah if you look up kcom internet mate you will see how shite it is

  • CityView1904 Jarvo (@CityView1904) reported

    @samluke88 @SkintDad @KCOMhome Down south we had Virgin media 200mb, TV with sky sports etc and a telephone line for £45. Up here it’s KCOM at £46 just for broadband. It’s reliable enough but prices are a bit of a joke!

  • JoeWestHull Joe West Hull (@JoeWestHull) reported

    @davelee1968 You may have an issue somewhere if that happens, Dave. Lightstream should do that at all. I’ve never had it happen. Ring Kcom, see what they say, they usually send you a new router first.

  • Advanced_Alarms Advanced_Alarms (@Advanced_Alarms) reported

    doesn’t do bank holidays or Sundays, apologies to our customers who had a limited response to emails set over the weekend as we as currently using a router & 4g dongle from the IT junk pile. Hopefully #kcom will resolve the issue & get us connected again 2/2

  • shaun_blagdon Shaun Blagdon (@shaun_blagdon) reported

    @SkintDad @KCOMhome It's the inverse of people who have never been to Hull slagging off the place.. people who have never lived outside of Hull and experienced other providers **** off KCom.

  • AlanAtkinson85 Alan Atkinson (@AlanAtkinson85) reported

    @SkintDad @KCOMhome That's the general opinion I hear. I think the damage was done to KCom during the broadband era. Which was utterly appalling. But they've improved a lot and as I say, I can't fault their current services. They're also very good to deal with too, should you need to call them.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Quick turn it offme: I wanna preload no mans sky on just my home because of kcom outage.

  • Goolie6 Goolie (@Goolie6) reported

    Well it's brown bin day tommorow be interesting to see if cart can get down street it couldn't last week for green bin. Kcom creating caos. #Goole