KCOM

KCOM Outage Report in Weston-super-Mare, North Somerset, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Weston-super-Mare, North Somerset, England 03/21/2026 20:30

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (26%)

    Wi-fi (26%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • jongyungi meags (@jongyungi) reported

    @KYUTOPlA BAD HE DID A PERFORMANCE ON KCOM

  • TheoFarrer Theo Farrer (@TheoFarrer) reported from City of Kingston upon Hull, England

    @KCOMcare Hi, my dad has tried to send an email from his KCOM account on his S21, but the email app won’t allow him to send anything because the SMTP server has no authentication. Is there a fix for this? Thanks

  • helbelz Helen Bell (@helbelz) reported

    @myspecial3girls @Kcom Looks like it’s all down

  • kazooeykablooey emma 🍑 (@kazooeykablooey) reported

    @DenverTheCoder im looking into broadband for my flat il be moving into fibre is not available, and kcom need permission from the owner of the building to install it, yet this **** comes up when i put the address into ofcom's website i will probably just end up getting ADSL

  • andytofton Andrew (@andytofton) reported

    @bbcburnsy KCOM are very expensive, the network is owned by KCOM and not Openreach so does not have to offer wholesale prices to other providers,on the plus side we have FTTP and not FTTC

  • eleanorweeee Eleanor ٩( ᐛ )و (@eleanorweeee) reported

    will never stop shocking me how **** kcom is, constantly dying hnnnnng

  • Dimaline27 Lisa Dimaline (@Dimaline27) reported

    @DirectlyLaura @InJDWeStan I set up a gmail when I started my blog & have 1 with kcom that you automatically get as a customer but I don’t know what the address is never mind use it!!

  • ticklycastle ticklycastle (@ticklycastle) reported

    @KCOMhome What a joki @kcom the internet never works properly

  • rseHoyle Kurt Hoyle (@rseHoyle) reported

    @KCOMhome Hi. Are you currently having issues with Lightstream? It’s not working in HU10. Can’t even load up the KCOM website to go on live chat to report it? 🤔

  • Tosh_ag Tosh_ag (@Tosh_ag) reported

    @KCOMhome The only thing slowing me down is KCOM they transfer me to 300 from 200 and I get a extra 20MBPS,