KCOM

KCOM Outage Report in Weston-super-Mare, North Somerset, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Weston-super-Mare, North Somerset, England 01/02/2026 03:10

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (67%)

    Internet (67%)

  2. Total Blackout (18%)

    Total Blackout (18%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • JonKirby1974 Jon Kirby (@JonKirby1974) reported

    @Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place

  • RightHater WanderingSocialist (@RightHater) reported

    @The_B KCOM have THE worst comms processes. Literally took them 5 hours to even respond and the website still says no issues. Terrible.

  • Craucoes ItsJustJosh (@Craucoes) reported

    @Gazzz_91 @KCOMhome KCOM State in there contract you will still pay for a non functioning service, Unless it has been 14 days or longer

  • Craucoes ItsJustJosh (@Craucoes) reported

    @RomeoOscarEcho @declang05 KCOM are a bad company but one of thee best providers in the UK they’re one of limited company’s that provide Full Fibre across the UK. Issue is staff and management there are shocking and don’t care for customers. When I worked there we had 13 mins to take a call or loose pay :/

  • JonKirby1974 Jon Kirby (@JonKirby1974) reported

    Hey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service

  • lanesrA1sauce lanesrA (@lanesrA1sauce) reported

    @Farris_Ull @KCOMhome Yea all the card Machines are down mate, everyone looses out except the monopoly wich is kcom as usual.

  • LeighJane19 vVSoull (@LeighJane19) reported

    @KCOMhome That's all u ever say kcom " working hard to fix it" 6 hours later joke

  • dinkyrach Rach (@dinkyrach) reported

    @zigzagtoes @Tosh_ag @MikeeP1981 Kcom itself has primary and secondary dns. You actually miss out on locally cached content by not using Kcom’s dns for your resolution.

  • Cardinal_Malt Adam (@Cardinal_Malt) reported

    @ciaran296 @KCOMhome I know it might be hard to believe (especially after today's outage) when I say this, but as someone who has lived outside of hull, kcom lightstream is actually more reliable and stable then some of the providers of had elsewhere

  • flibberdigibert bingbong (@flibberdigibert) reported

    @KCOM as large areas of Hull are without internet, at what point do consider your customers? Give us an update and likely timeframe. There are businesses and customers working from home. Don't treat us like crap cos we will walk.