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KCOM

KCOM outages and service status in Weston-super-Mare, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Full Outage Map

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Weston-super-Mare, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  • 57% Internet (57%)
  • 26% Wi-fi (26%)
  • 13% Total Blackout (13%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • boothc123
    skankhunt42 (@boothc123) reported

    Death, taxes and KCOM being absolutely ******* terrible

  • newonivek
    Kevin Owen (@newonivek) reported

    @G79Rumi @Plusnet Don’t bank on a resolution even if they do finally respond. Cant wait for KCOM to roll out in my area. Plusnet has gone downhill of late despite what they advertise!

  • debrabedford1
    debra bedford (@debrabedford1) reported

    @MartinSLewis Hull kcom £53 month really good customer service

  • IshvaraDeva
    SATYA DEVA ISHVARA (@IshvaraDeva) reported

    AND THE WORD "MOCK"Z REVERSED KCOM- COMES FROM "KHAN"...SO YOU LOSE THAT LIE TOO, YOU STUPID PIECES OF LYING WORTHLESS BACKWARDS SH*T!!

  • HilaryAndre1
    Hilary Andre 3.5% (@HilaryAndre1) reported

    @guardian We sort of got taken over by Virgin as originally Blueyonder, then Telewest. Therefore we never had an actual contract - when we moved to E Yorks we left Virgin with no penalty. We now have to be with KCOM. Sole supplier round here. Seem good so far!

  • En2erTheMattrix
    Mattbot (@En2erTheMattrix) reported

    £5 in my home because of kcom outage. I did was put it on my way to college.

  • NKBTN
    Mr E. Mann (@NKBTN) reported

    "All our customer experience advisors are busy" says the KCOM helpline hold music. Customer Experience Advisor. If that isn't the wankiest job title I've ever heard, *especially* for a tech support helpline.

  • bennyboy599
    Ben 🎗 (@bennyboy599) reported

    @AndyMedcalf @F1Gollum Not for a long time, and to be honest I can’t even remember the outcome now. Surely though as we’re using KCOM equipment throughout, and speeds are dreadful even sat next to the router, they should at least be able to suggest a solution

  • AndyMedcalf
    Andy Medcalf 🎗️ (@AndyMedcalf) reported

    @F1Gollum @bennyboy599 I certainly wouldn't be accepting that - although as mentioned you need to speed test with a patch cable and not via WiFi (which your ISP can never guarantee performance of - it depends on your property and placement of router etc). Have KCOM checked the speed to your router?

  • HarryJeffrey7
    Harry (@HarryJeffrey7) reported

    @johnnyddavidson never thought i’d have to see my club get humiliated years ago on a screen in a stand of the KCOM