KCOM

KCOM Outage Report in Weston-super-Mare, North Somerset, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Weston-super-Mare, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Weston-super-Mare and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Weston-super-Mare, North Somerset, England 04/21/2024 08:30

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Wi-fi (14%)

    Wi-fi (14%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (2%)

    TV (2%)

  6. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • CllrFareham Cllr Fareham (@CllrFareham) reported from City of Kingston upon Hull, England

    @ceeing42 I assume this was before Kcom. Yes I significantly disagreed with much of the programme - kids in a sweet shop - but some good was done. The irony of our revenue support being imperilled because we had piles of money we hadn’t sought was not lost on me

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @KeithHornsby Hi Keith, I'm sorry for the trouble you've had accessing the app using your wifi. Some customers have experienced the same issue who hold their broadband with Kcom so it does look like an issue their end. However, our IT team have also been made aware. - Chris

  • markcoops23 mark (@markcoops23) reported

    @KCOMhome To be fair to kcom I can’t complain for their service and customer service but I would@like existing long time customers to be offered deals like this every now and again. Show to Christmas love to your original customers

  • Laurenc53826262 Laurence Howe (@Laurenc53826262) reported

    @CooperativeBank My problem was that the KCOM DNS was unable to locate the Co-operative bank. I have switched to using VPN and that has sorted the problem.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Ive found 3 baby spiders in my home because of kcom outage.

  • KCOMcare KCOM Care (@KCOMcare) reported

    @k_brooks61 This has been confirmed as an issue, not just isolated to KCOM but one that is also affecting other providers such as BT, SKY we have been informed there is an issue with the third party who manages the routing to The CO-OP Banks website, this company is actively investigating.

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @pvbsc1 We're aware of an issue with a third party who manages the internet traffic routing for some UK internet and mobile providers. It's affecting several, for example, BT, SKY, KCOM and EE. I want to assure you we're working with the third party to resolve as quickly as possible. 1/2

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @JanieSu Hi Jane, we're aware of the issue and working with KCOM to try and resolve it. In the meantime, please can you try turning your WIFI off and accessing our site or app using your mobile data, to see if this works for you. – Sammie

  • k_brooks61 kim brooks (@k_brooks61) reported

    @KCOMcare there is an issue with kcom customers logging into the co op bank mobile app on WiFi ! This is verified by Co op bank Twitter account - is this being resolved ?

  • EnergasLtd Gasmaned1957 (@EnergasLtd) reported

    @CooperativeBank So your issue must be affecting KCOM in Hull ?