KCOM

KCOM Outage Report in West Malling, Kent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in West Malling, Kent, England 01/26/2026 02:55

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • KCOMhome KCOM (@KCOMhome) reported

    @adareproperties Hi, This is not a KCOM website nor do we have control over it. If you are having issues with your internet service, please contact our Technical Support team on 01482 606101 so we can try and help. - Jay

  • JoshLongden1997 Josh Longden (@JoshLongden1997) reported

    @DavidMeyler I’m taking part in a charity MMA fight in aid of Cancer Research UK which will be held at the KCOM! What are the chances of getting a donation to help towards a good cause??

  • Pannypannypan Panny (@Pannypannypan) reported

    **** Argos and **** Hitachi. After a 20 minute wait some guy tried to help me connect the tv to the wifi by telling me to do the things I’d done 10 times, then hung up on me when I told him I live in Hull so my internet provider is KCom.

  • bazdjcooper Baz Cooper (@bazdjcooper) reported

    Scoring at home the problem, however. #hcafc have netted 49 in L1 - 15 at the KCOM and 34 on the road.

  • felinefromspace Spacecat (@felinefromspace) reported

    Has #Kcom gone down for anyone else? @KCOMcare

  • lukeOT92 Luke (P)JF 🎗 (@lukeOT92) reported

    @JonKirby1974 I know, I couldn’t believe what I was hearing! Worst side I’ve seen at the KCOM

  • UnicornettoYNWA Danny (@UnicornettoYNWA) reported

    For world book day Liam dressed as the Invisible Man so actually he was on zoom even if it did not seem it @DeltaEstcourt @EPA_EYFS and it totally was not due to KCOM issues. Huge apologies he will be back on tomorrow and looking forward to Monday!

  • adamjennison Adam Jennison (@adamjennison) reported

    Anytime else having serious @KCLightstream issues in Hessle? I've very little bandwidth & my VPN is failing.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. Look at installing a lift tonight thanks.

  • cocker1602 cocker (@cocker1602) reported

    Kcom digging holes again here, filling em in n sweeping rubbish down drains