KCOM Outage Report in West Malling, Kent, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Problems in the last 24 hours in West Malling, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (64%)

2. 

   Total Blackout (16%)

3. 

   Wi-fi (16%)

4. 

   E-mail (2%)

5. 

   TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• Chris Shaw (@s14awy) reported 3 minutes ago

  @KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?

• Mx. Star (@sonder_star) reported 4 minutes ago

  why is my wifi down and kcom said its an era thing yet nobody i know in my area is affected 😭😭😭 pls my datas gonna run out

• hc (@indianasc0nes) reported 6 minutes ago

  @steviee_p @PollardRach Had BT in my flat for 2 years never had an issue. Currently got Sky at my partners house and it’s **** compared to BT but infinitely better than Kcom. Never heard a good thing about Kcom from anyone I’ve spoke to. Service is **** and they take weeks to repair issues

• Ricako (@ric_ako) reported 10 minutes ago

  @KCOMhome KCOM any updates on todays outage in YO8? What has happened, and any idea on when we can be expecting service to be restored?

• Traceymac1964 (@tramac1964) reported 11 minutes ago

  @kappacino @sen_j59 It is. Although we're starting to see other companies start to creep in. Only trouble is the competition is digging up half of Hull in order to install their own infrastructure as KCOM wont share theirs.

• Scott Bradley (@Bradley1Scott) reported 12 minutes ago

  @peter_levy If KCOM let the other companies share the network under PIA agreement like BT do there would be no need for more poles and digging the streets up

• Steve Parker (@steviee_p) reported 13 minutes ago

  @indianasc0nes @PollardRach I'm in Hull on Kcom, never had any bother with it whatsoever. If your WiFi is causing you problems then it's likely that your router is at fault. Kcom offer a free service to help with that also

• Ze Rebelle (@zerebelle) reported 15 minutes ago

  KCom is down. Read a book. 📖

• Tigerax (@TigeraxGG) reported 20 minutes ago

  **** KCOM it’s getting cancelled. Down again within a few weeks. Connexion the way forward now. Unprofessional outfit at @KCOMhome

• Jim Bacon (@Jim_Baconnaise) reported 20 minutes ago

  Piggy backing in the People’s Republic of Hull is dogshit. Dogshit you’ve stepped in, tried to prise out wi a peg under the sink tap and it’s splashed in your face. WTF is going on, are you throttling non-KCOM connections. We’re obliged to use your network, it’s a joke. @KCOMcare