KCOM

KCOM Outage Report in West Malling, Kent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in West Malling, Kent, England 02/04/2026 00:15

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • MattHutch89 Matthew Hutchinson (@MattHutch89) reported

    @ItsjustmeAliD How weird is that 😮 on the bright side least you don’t live in Hull we only get one choice here and KCOM is crap but a case of having to put up with it!

  • nick__head Nick Head (@nick__head) reported

    Looks like KCom are increasing prices and giving you an "upgraded package"...Who ******** has £50 a month spare to spend on internet. Why increase my speed, no websites throughput that fast anyways. You are just monopolising us again. Forcing us to upgrade.

  • dominharvia Dom Harvey (@dominharvia) reported

    @ChillDaffodil4 Fine G1 and KCom is part of that, but Sanctifier en-Vec is a massive problem post-SB

  • MyKayThoughts Kay (@MyKayThoughts) reported

    @HullCityRob @KCOMhome I'm also having this exact issue on Plusnet. I've noticed that I could access the kcom website at the beginning of the year, but unable to a few months ago and still unable to now?

  • toby_2332 Toby (@toby_2332) reported

    @TheBardOfAnlaby you not down the kcom col?

  • dazzahatty Darren Hatfield (C) 🐯🥳🍾🥂 (@dazzahatty) reported

    @brfctom @bensonsforjerry @tonifcbarca That was the bane of my life last season. Can't wait to go back to KCOM now MKM. Been too god damn long. Painful!

  • JamesSWParker James Parker (@JamesSWParker) reported

    Apparently several people have complained about this and it was also on @RadioHumberside. A ******* crutches had to turn back today after walking all the way down. It’s unacceptable this point of access is cut off at the very end without warning. KCOM stadium should open it up!

  • WillSnell1 Will Snell (@WillSnell1) reported

    @TalkTalk But you can stop the charges to people with fixed contracts, if you need to charge more than new contracts should be higher and new customer’s shouldn’t be getting any discounts for joining. I am totally ashamed of your company now, I might as well go with kcom full fibre now,

  • hmmmmtiz tiz (@hmmmmtiz) reported

    i have three words: i hate kcom. but i’ll give you some more: i’m going to sue, theres an outage at my favourite time of day.

  • damo59558195 damo⚫️⚪️ (@damo59558195) reported

    @whitestarhullfc Terrible I didn’t mind kc/kcom at least that was connected to the stadium and how it was paid for