KCOM Outage Report in West Malling, Kent, England
No problems detected
If you are having issues, please submit a report below.
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
-
Internet (78%)
-
Wi-fi (11%)
-
Total Blackout (7%)
-
TV (2%)
-
Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
-
Scott Bradley
(@Bradley1Scott) reported
@peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services
-
Ashley 🔶
(@itzashley06x) reported
Never mind, it’s KCOM doing maintenance work 🙄
-
John Thomas
(@BorisJohnThomas) reported
@ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated
-
Ricako
(@ric_ako) reported
@KCOMhome KCOM any updates on todays outage in YO8? What has happened, and any idea on when we can be expecting service to be restored?
-
Neil Peacock
(@neilmpeacock) reported
@KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to there website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔
-
Chris Jackson
(@ChrisJa53783666) reported
@KCOMhome As usual, KCOM down last night and again this morning! Do they hate HU7 or what?
-
hc
(@indianasc0nes) reported
@steviee_p @PollardRach Had BT in my flat for 2 years never had an issue. Currently got Sky at my partners house and it’s **** compared to BT but infinitely better than Kcom. Never heard a good thing about Kcom from anyone I’ve spoke to. Service is **** and they take weeks to repair issues
-
Tigerax
(@TigeraxGG) reported
Kcom is down again. It’s getting cancelled. Fuxk the unprofessional staff and the company it’s fine tomorrow
-
Chris Shaw
(@s14awy) reported
@KCOMhome I have to say the service and response times from KCOM are well below standard and what should be expected. Every day this week my Internet is for 5 to 6 hours. Engineer is now due tomorrow. How do I claim compensation /good will refund for the poor service to date please?
-
Steve Parker
(@steviee_p) reported
@indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable