KCOM

KCOM Outage Report in West Malling, Kent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in West Malling, Kent, England 02/01/2026 14:40

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (12%)

    Total Blackout (12%)

  4. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Downdogz Downdogz (@Downdogz) reported

    @KCOMhome If you live in the kcom area, cancel your contract, buy a 4g router from Amazon and get yourself an unlimited data sim. Save yourself about £35 a month, whilst simultaneously bankrupting these monopolist rip off merchants. Happy days!

  • zofiiye Zofia (@zofiiye) reported

    @emma__j__w @ms3comms Sounds terrible, when I look out of my window I see a car they completely blocked so the person can’t get to work or anything if they need to! It feels like a campaign to get more customers to kcom if anything.. they are leaving tools in everyone’s gardens here too.. horrible

  • kevbez1969 Kev (@kevbez1969) reported

    @DEANCARR2010 @lynnsey4 @KCOMhome So basically you are getting a lot of wireless interference in your house. That is nothing to do with KCOM. They provide the service to your house but can't control what happens inside. It's your internal network that's at fault. Invest in a WiFi mesh set up or ethernet adapters

  • TMCHull The Marvell College (@TMCHull) reported

    Unfortunately the school telephone lines are currently down, we have KCOM engineers fixing the problem. Sorry for any inconvenience.

  • bradjohnson71 Brad Johnson (@bradjohnson71) reported

    @KCOMhome We had to change from 400 to 300 just to keep the price at 54.99 now we see the price says 54.99 let alone the offer price of 44.99 wtf kcom?

  • YUJlHWANG YUJI (@YUJlHWANG) reported

    kcom is so mid… it was ruined by groups of stupid people

  • Old_GrandpaJoe Old Grandpa Joe — Joe Collins (@Old_GrandpaJoe) reported

    @lukeOT92 My last two tweets will tell you that I agree with you Luke, Elder looks identical to Greaves, our stadium is still called the KCOM and our second goal scorer vs Cardiff was Lewis Coyle, not Lewie. Terrible

  • AloisaTrancyy Dakota 🏳️‍⚧️ (@AloisaTrancyy) reported

    KCOM internet going down at the stroke of midnight like a bad modern rendition of A Christmas Carol…

  • ThatjamieT Jamie Turnbull (@ThatjamieT) reported

    @bet365 You missed never winning at the KCOM/MKM stadium.

  • OptimisticLyon Prof. Sir SL. Backing Boris (@OptimisticLyon) reported

    @Frankel001 @tim_urbancrap @Kevin_Maguire To get full fibre FTTP no one can really compete with KCom at present especially if like some you want a landline phone. KCom are going VOIP in the near future and binning copper wire altogether. There is also the fact the office is based in Hull if you have problems.