KCOM

KCOM Outage Report in West Malling, Kent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in West Malling, Kent, England 02/12/2026 02:30

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • VictorMeldrew17 geoff (@VictorMeldrew17) reported

    @JasonRead9 @KCOMhome @bbcburnsy Moved from Beverley where Kcom broadband cost me £42 per month, moved to Leicester had Sky broadband at £28 pm. Kcom are running an illegal monopoly in Hull area and having everybody’s pants down. #shameful

  • hcafckarl Karl (@hcafckarl) reported

    O2 are ******* **** it takes absolutely ages for anything to load on 4G. What a joke. It’s bad enough being on KCOM internet as well 😡

  • antiquestwins Martin Sansom (@antiquestwins) reported

    Been living ag my parents' house for the past couple of weeks and using their @Virgin broadband to work remotely. I haven't used Virgin before and never realised it was this sh*t - it almost makes Kcom look reliable.

  • NicolajayneLaws Nicola jayne Lawson (@NicolajayneLaws) reported

    @JasonRead9 @KCOMhome @bbcburnsy Yes I work for KCOM Jason I wouldn’t have a problem letting anyone know that. I haven’t trolled you at any point. I’ve provided you with facts and figures and an alternate view to your own.

  • knockerdibb Mark Peacock 🎗🇬🇧 (@knockerdibb) reported

    @Uzzell01 Well, the mid week ‘rest’ doesn’t seem to be the advantage some predicted. Nevertheless, it was primarily abysmal finishing and poor decision making, that cost us 2 points today. It sounds contradictory, given our position, but, it’s been an ongoing problem at the Kcom all season

  • mattyantz Matthew Anthony (@mattyantz) reported

    @fishface58 @KCOMhome Are you using the kcom supplied equipment? If so that’ll be the problem

  • Goolie6 Goolie (@Goolie6) reported

    The dustcart couldn't get down our street today. Kcom have barriers up so dustcart couldn't navigate round them. Mmmmm wondering now if a fire engine could get through or an ambulance. You couldn't make this up. #Goole

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    @Ofcom @KCOMcare Also what about my complaint about KCOM that I sent to you in January that you ignored? You haven’t taken action in years so I won’t hold my breath for you to suddenly take action now....

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Quick turn it offme: I wanna preload no mans sky on just my home because of kcom outage.

  • Fanoftrechorboy ♡░SuiSaiFan༄༄♡🐝 (@Fanoftrechorboy) reported

    @selftherapyUK Mate all wifi is ****. Luckily i got that kcom daft ****, so i get like 12 ping a game. STILL GET SPEED UP LAG THO