KCOM

KCOM Outage Report in West Malling, Kent, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in West Malling, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in West Malling, Kent, England 12/12/2025 07:55

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Total Blackout (17%)

    Total Blackout (17%)

  3. Wi-fi (17%)

    Wi-fi (17%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • JasonRead9 Jason Stevens-Read (@JasonRead9) reported

    @NicolajayneLaws @KCOMhome @bbcburnsy Eventually, I asked some time ago if you worked for KCOM and you failed to respond, I suggest you block me as I will be raising a complaint based on screenshots of this conversation

  • pastystone julie coates (@pastystone) reported

    @KCOMcare No service and been cut off three times now... got down to position 6 from 19! Is Kcom intranet down 🥲

  • sophemmX Sophie👸🏼 (@sophemmX) reported

    At what point are @EE going to start my for my broadband with KCOM because I have never got a signal and frankly. Upped my internet package because I’ve usually got 0 bars of signal and have to WiFi calling to make any kind of phone call Absolute joke, pay £78 a month for this🥴

  • knockerdibb Mark Peacock 🎗🇬🇧 (@knockerdibb) reported

    @Uzzell01 Well, the mid week ‘rest’ doesn’t seem to be the advantage some predicted. Nevertheless, it was primarily abysmal finishing and poor decision making, that cost us 2 points today. It sounds contradictory, given our position, but, it’s been an ongoing problem at the Kcom all season

  • DarrenDalby Darren Dalby (@DarrenDalby) reported

    @CraigBeck Seems like they've given up. Hull and the Isle of Man are the only two places there's a monopoly network. Sky should have bought kcom when they had the chance

  • Jordan_Coles 🎗🐯Jordan Coles🐯🎗 (@Jordan_Coles) reported

    @DavidMeyler @HullCityStats @HullCity I remember Wally from when I worked the players lounge and some of the other bars at the KCOM. Never got to have many conversations with him, but he was always so courteous and polite, seems like a really tip bloke.

  • adrianludlam Adrian Ludlam (@adrianludlam) reported

    @EmmaHardyMP @KCOMhome @Hull_Trains On this I disagree! Kcom's monopoly here for households means that the value they offer can be poor compared to the rest of East Yorkshire. BT gave me much more 20 miles away & now Kcom themselves offer much more as well outside the hessle area!!

  • GrahamCannon Graham Cannon 🎗️ (@GrahamCannon) reported

    @pchapman24 @HullCity Worked ok for me but @Uzzell01 had to go onto 4g - could it be a KCOM issue?

  • leedolman9 LeeDolman 🇬🇧 (@leedolman9) reported

    @lukeOT92 @VAVEL @VAVEL_EFL Camera angles (especially at the KCom) are shocking. The commentary would be better if he knew when to shut up and he could pronounce his Th’s. Value for money poor too compared with Sky Sports, where for £9.99 you can have unlimited access to all sports for 24 hours.

  • bazdjcooper Baz Cooper (@bazdjcooper) reported

    There have been some teams that have come to the KCOM this season and given it a real go, have made life difficult for #hcafc. Northampton Town the worst by some distance, rolled over and offered their bellies for a rampant tickling.