KCOM Outage Report in West Malling, Kent, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in West Malling, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in West Malling and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (74%)
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Total Blackout (13%)
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Wi-fi (11%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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James
(@Hendothermic_) reported
@Caddicarus Meanwhile my internet is the most unreliable **** I've ever had to pay for. If anyone from KCOM is reading this, **** you, give me the 400mbps download I'm paying for, not ******* 80 if anything at all.
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Jack Hammer... 🏴
(@Ace247) reported
@KCOMhome Fantastic service, wouldn't change to another provider regardless of who it is ... #KCOM #KCOMhome
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Cllr Fareham
(@CllrFareham) reported
from
City of Kingston upon Hull, England
@ceeing42 I assume this was before Kcom. Yes I significantly disagreed with much of the programme - kids in a sweet shop - but some good was done. The irony of our revenue support being imperilled because we had piles of money we hadn’t sought was not lost on me
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Mattbot
(@En2erTheMattrix) reported
It's just my home because of kcom outage.
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elongated muskrat
(@yadlen_) reported
Can KCOM please explain why I was told there was an issue with my router and then when I changed it there was still no internet? Sounds like a you problem.
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Kane Fulton
(@KaneFulton) reported
@stuartjpage @WeAreOpenreach @NOW I was very patient with the advisor who was friendly, so I agreed to try a new microfilter first. I was less impressed with her 'If it's not the microfilter then I dunno what the problem is' line! Kcom customers don't know how good they have it.
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Dave Lee
(@davelee1968) reported
Been trying to download a 6.5GB file since 8:30 this morning. The connection to the internet has dropped out about 9 or 10 times. KCom service has been very erratic and shite for several weeks now and it’s actively ******* up my work.
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paul robinson
(@paulrob68060100) reported
@Uzzell01 @TigerDor @DiddyCD Its not as bad as Fish/Dolan. Nothing could be as bad as that. No coffins being carried to the KCOM with RIP city on them yet
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Ofcom
(@Ofcom) reported
@domhall @gwobek @domhall Hi Dominic, regarding landline provision, BT and KCOM are the only providers in the UK that are required to provide a service upon request. They should advise if this can be provided.
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mark
(@markcoops23) reported
@KCOMhome To be fair to kcom I can’t complain for their service and customer service but I would@like existing long time customers to be offered deals like this every now and again. Show to Christmas love to your original customers