KCOM outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Joseph daniel foster (@DanielDanny4755) reported 5 minutes ago

  @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

• 
  David (@MyMSPDay) reported 6 minutes ago

  KCOM having another internet outage in #Hull. The service has been periodically unreliable recently.

• 
  Gareth smith (@Gareth416) reported 8 minutes ago

  @KCOMhome Terrible service from KCOM, one of the most expensive providers in the Country and we are stuck with them in Hull. I bet we won't even be compensated for this mess, been off all day now and it's regularly dropping out.

• 
  TRUTHS ALWAYS (@cybertruckSly) reported 12 minutes ago

  🚨🇬🇧 BREAKING: The UK’s communications regulator, Ofcom, has officially recognized Starlink as a suitable broadband option under the country’s 10 Mbps Universal Service Obligation (USO). According to UK broadband outlet ISPreview, homes with access to an affordable Starlink plan may no longer be eligible for a USO broadband connection through BT or KCOM. Reports indicate that some applicants have already had their USO requests denied because Starlink service was available at their address. Earlier this year, Ofcom also noted that the introduction of lower-cost Starlink plans helped reduce the number of UK properties without access to affordable, decent broadband to roughly 4,000. The decision marks another milestone for Starlink, reinforcing its role as a practical connectivity solution for rural and underserved communities across the UK.

• 
  Kermit Sama (@RileyAsari) reported 15 minutes ago

  Mate I Swear KCOM Are actually so ****, All day had slow connection, Cant even open a new tab without it taking all day

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  Tom (@brokenviolin83) reported 15 minutes ago

  Just received an email from a 'KCOM Customer Champion Specialist' what the **** is one of those ???!!!! And if they are sooo good, why is the service soo **** ?!

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  Tony Roe.🐯🧡 (@RomeoOscarEcho) reported 16 minutes ago

  @RadioHumberside Too little to late kcom..Uve acted like a cartel in Hull.. Good riddance to ur network..

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  StoryGlory81 (@triggersbroom17) reported 18 minutes ago

  @bragginghull Is it time to get a sports psychologist in to address our dreadful home form (although I’ve never felt like the Kcom/MKM has ever felt like home). Last season I can take, but this season seems to be a burning issue.

• 
  Jeanflambé 🇪🇺 (@jongibbins) reported 18 minutes ago

  Evidently KCOM are having issues today. Therefore all internet access is down. Home and also businesses. I can't even buy milk from the Co-op as they are also affected. Maybe having a monopoly over such a large area isn't such a good idea after all ...

• 
  lee opie (@leemelonopie) reported 20 minutes ago

  Is @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull