KCOM outages and service status in West Malling, England

Problems in the last 24 hours in West Malling, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in West Malling, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mike Horsfield (@MikeHorsfield1) reported 5 minutes ago

  @peter_levy Hi Peter, just received message from Kcom, 12 hours after internet restored. Not about having no internet, can do other things, it’s about the appalling service and No communication from them. Are they on your show tonight

• 
  Lord of Sugar 💖🪄 (@lordsugar01) reported 7 minutes ago

  @cb_doge This is massive for Starlink and the UK’s rural communities. Ofcom officially recognising it as a legitimate broadband solution under the 10 Mbps USO rules changes the game. No more forcing people in hard-to-reach areas to wait endlessly for BT or KCOM when Starlink is already delivering reliable connectivity. Fewer premises now qualify for subsidised connections because Starlink is stepping us, that’s real progress. Innovation actually solving problems instead of endless bureaucracy. Well done to the team pushing this forward. Who else sees Starlink transforming connectivity in underserved regions like this? 🇬🇧🚀💖🪄

• 
  Becky 🐝 (@Beccaa_Booo) reported 10 minutes ago

  So KCom is down for us at work, so we can’t access the server, phones are down both internal or external, and we’re driving each other batty. Told it will be perhaps an hour 🙃

• 
  Kev (@kevbez1969) reported 10 minutes ago

  @leemelonopie @KCOMhome I know a few who've been on it and they all said the same thing. It's good at times but too inconsistent. Lots of major slow down at peak times. 3 of them have gone back to kcom the others are still stuck in a contract but moving back when they can.

• 
  (Marty) New Era 23 #uptheleopards (@theLeosRL) reported 13 minutes ago

  @RalphDaveralph @KCOMhome We have the same problem kcom sh☆te

• 
  MotherOfFestiveDragons 🐝👩🏼‍🎓🇪🇺🦖 (@HullMichelle75) reported 18 minutes ago

  @JanPurling Oh Jan 😔 Hope you feel better soon. Someone tweeted about KCOM earlier and said it’s going to be down a couple of days 😯 x

• 
  D🅰️z (@JellyTotPixel) reported 20 minutes ago

  @jordantyson92 yeah mine not working went of same time as kcom i looked on the o2 website an it said a mast near u is not working

• 
  Chris Shaw (@s14awy) reported 27 minutes ago

  @KCOMhome I have now been on hold to KCOM for 40mins and been passed from one team to another trying to get my Internet sorted. Can whoever it may concern be made aware that I am at the end of my tether with the level of support I have received since joining KCOM.

• 
  Amber (@blacklab115) reported 29 minutes ago

  kcom have got to sort their net out as we pay good money for crap internet!

• 
  🌻mei | ceo of yoohankim (@Jomeimei421) reported 31 minutes ago

  @du_tala KDJ’s appearance is never described beyond “average looking” for a very, very long time in the webnovel! The first time (I can think of) that explicitly describes him is when the KCom members are looking up at his while the Demon Realm is being destroyed and see that he is crying