KCOM

KCOM Outage Report in Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stockton-on-Tees, England 02/06/2026 01:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • MikeeP1981 Mikee (@MikeeP1981) reported

    My Internet seems crap lately, constantly dipping as losing my skyq and imac and alexa connections, funny its been bad since neighbour had fibre installed and they was up the pole fitting wiring #kcom

  • toriiikane Torrrrri 🦈 (@toriiikane) reported

    I manage high level complaints for a telecommunications company as their customer service is dogshit but hell its nothing compared to @KCOMhome’s nonexistent customer service all together. If bigger companies who have over 4 mill customers can respond then tiny kcom can too!

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    David Cameron better ignore us and stay in my home because of kcom outage.

  • kev_harker Kev (@kev_harker) reported

    @leestelfox @LondonFaithful @KentWomble Groundman at the KCOM a couple of years ago came out and stated that football did more damage to the pitch then RL did,

  • NeilDBarker Neil Barker (@NeilDBarker) reported

    @toriiikane @KCOMcare Still having issues here in HU7, our router seems to me remotely rebooting itself for the past 2 hours though it's meant to be getting checked by KCom just waiting for a reply back.

  • torialilith toria (@torialilith) reported

    KCOM i am begging u to get your **** together

  • Ciara_OfficiaI A.J. (@Ciara_OfficiaI) reported

    @ghoulskill But for a regular kcom or uv custom to apologize normally like she does takes months for people to forgive yet for her it takes hours? **** outta here.

  • sallybrids Sal H (@sallybrids) reported

    @KCOMcare And if the service we pay so much for is rubbish it doesn’t matter does it? We’re completely over a barrel and KCOM carry on taking our money. This is exactly the time we need our internet the most - for work, studying, keeping in touch with people, shopping etc. So frustrating

  • PinguPete54 Penguin Pete (@PinguPete54) reported

    Looks like there's a problem with the kcom drainage - not seen the pitch in this state for a long time

  • goldentruetiger goldentruetiger (@goldentruetiger) reported

    @bbcburnsy @HumbersideSport too slow, no ideas, no plan b.... sound familiar. It’s Groundhog Day again at the KCom. #hcafc