KCOM

KCOM Outage Report in Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stockton-on-Tees, England 02/03/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • DerekNozedar Derek Nozedar (@DerekNozedar) reported

    @jajHKR @SkyHelpTeam We had no end of issues when SkyQ was installed. Sky blamed KCOM, KCOM blamed Sky. Since Sky replaced all of our boxes after three visits lucky we’ve had no issues.

  • McBazface Baz (@McBazface) reported

    @rodjgrimmer @TruthTalkingMav @KCOMcare £42 a month.. here.. i have to say i read a lot from people being negative to kcom but in the 2 decades i've been with them i had about a dozen connection issues and i'm online pretty much 24/7..

  • Fozzie040388 Ian Foster 🎗 (@Fozzie040388) reported

    Do @KCOMhome turn down everyone's Internet speed on a night about 8pm or is it just us? Swear it happens every night. #KCom #crapservice

  • chewystuey stuart (@chewystuey) reported

    @charlesmeade3 I will do as I have better knowledge of the Kcom network than you.

  • tall_n_moody Tom💙 (@tall_n_moody) reported

    @DataAugmented Internet connections are far too expensive, where I am there is really only 1 internet company KCOM. The 400 Mbps down, 35 up, unlimited package is £50 a month, yet the 30 Mbps down, 15 Mbps up package is still £40 a month!

  • timwilkinson__ Tim-in- Sutton-Hull (@timwilkinson__) reported

    @Frenchdog13 You should see the KCom it’s awful 😞

  • Djt4251 Djt425 (@Djt4251) reported

    @HullCity @gavinwhyte8 I'm a hull city fan from Washington state USA. Anywho once covid is over so never but it would be nice to have a trip to the KCOM

  • Feniandinho Noel👁 (@Feniandinho) reported

    KCOM WiFi has gone down.

  • F0rzaMouse Mouse (@F0rzaMouse) reported

    @kcom ya internet is garbage

  • ThatjamieT Jamie Turnbull (@ThatjamieT) reported

    @hcafcjoe God help @SteveJordanUK if he has to announce him when were all back at the kcom.