KCOM

KCOM Outage Report in Stockton-on-Tees, England

No problems detected

If you are having issues, please submit a report below.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stockton-on-Tees, England 11/07/2025 03:20

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (59%)

    Internet (59%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (14%)

    Total Blackout (14%)

  4. E-mail (3%)

    E-mail (3%)

  5. TV (1%)

    TV (1%)

  6. Phone (1%)

    Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • JanHCAFC Jan Holmes 🎗 (@JanHCAFC) reported

    @wakka80 We (or really I) had a lot of trouble getting our second jab. Long story, but the short result was that we were called by someone at KCOM and have ours tomorrow. You shouldn't have to travel out of town, I'm sure your GP could sort it, or like ours contact someone who can.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Whilst I'm being mad at kcom can I help fml.

  • Keiranjames9 Keiranjames (@Keiranjames9) reported

    Who's off down KCOM today then

  • CityView1904 Jarvo (@CityView1904) reported

    @samluke88 @SkintDad @KCOMhome Down south we had Virgin media 200mb, TV with sky sports etc and a telephone line for £45. Up here it’s KCOM at £46 just for broadband. It’s reliable enough but prices are a bit of a joke!

  • timcaulfield Tim Caulfield (@timcaulfield) reported

    @JeffStelling Lol I recall Hull City asking fans 2 turn up with their own paint & brushes 2 help do up Boothferry Park. Moved 2 Kcom & club / players became more aloof. Maybe its the clubs with financial parity with fans that care. Which company made that less likely? Starts with S ends in Y

  • HullBadgeMan HullBadgeMan (@HullBadgeMan) reported

    We are about to spend email to SMC at kcom too , asking for our old positions back or better ones. We don’t harm the clubs takings and we have been part of match day life for well over 20 plus years. Support Hull fans , support local fans group and say yes to saving us

  • TheRealMike Dr Mike Willis (@TheRealMike) reported

    Great service from @kcom and @OpenreachHelp this morning fixing my broken line. I only reported the fault last night. A tree branch had been rubbing against the line and had worn through in such a way that broadband worked, albeit slowly, but the phone didn't work at all.

  • Sunny21836917 Sunny (@Sunny21836917) reported

    Kcom Internet is not working at my shop and They can't connect because their businesses customers service team is off and no one else can help🙄

  • camytiger13 George Warrington (@camytiger13) reported

    Get down the kcom now #hcafc

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    @Ofcom @KCOMcare You mention BT and open reach a lot but no mention of KCOM or Hull or tackling the monopoly, you also don’t mention anything about how they overcharge customers for the same level of service with Talk Talk or Sky, or how they don’t offer TV, phone and broadband deals. P1