KCOM

KCOM Outage Report in Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stockton-on-Tees, England 11/20/2025 09:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • pastystone julie coates (@pastystone) reported

    @KCOMcare No service and been cut off three times now... got down to position 6 from 19! Is Kcom intranet down 🥲

  • NicolajayneLaws Nicola jayne Lawson (@NicolajayneLaws) reported

    @JasonRead9 @KCOMhome @bbcburnsy Yes I work for KCOM Jason I wouldn’t have a problem letting anyone know that. I haven’t trolled you at any point. I’ve provided you with facts and figures and an alternate view to your own.

  • adamknives 𝕬𝖉𝖆𝖒 𝕸𝖎𝖙𝖈𝖍𝖊𝖑𝖑 (@adamknives) reported

    The hole in the ground for kcom is patched, it's almost ready and holy **** I NEED THIS FIBRE so sick of dogshit connection

  • sophemmX Sophie👸🏼 (@sophemmX) reported

    At what point are @EE going to start my for my broadband with KCOM because I have never got a signal and frankly. Upped my internet package because I’ve usually got 0 bars of signal and have to WiFi calling to make any kind of phone call Absolute joke, pay £78 a month for this🥴

  • hull_libraries Hull Libraries (@hull_libraries) reported

    @ysomendez Hello, yes this is a problem we have had intermittently since this morning. It is a KCom issue and they are working on it. Our apologies.

  • bazdjcooper Baz Cooper (@bazdjcooper) reported

    There have been some teams that have come to the KCOM this season and given it a real go, have made life difficult for #hcafc. Northampton Town the worst by some distance, rolled over and offered their bellies for a rampant tickling.

  • jawsofdeathdjn angryman3 (@jawsofdeathdjn) reported

    @JWhittlesElbow @althurstonsport Even in the premier league, the atmosphere at the kcom has never got close to a city v scunny derby at BP.

  • VictorMeldrew17 geoff (@VictorMeldrew17) reported

    @JasonRead9 @KCOMhome @bbcburnsy Moved from Beverley where Kcom broadband cost me £42 per month, moved to Leicester had Sky broadband at £28 pm. Kcom are running an illegal monopoly in Hull area and having everybody’s pants down. #shameful

  • JasonRead9 Jason Stevens-Read (@JasonRead9) reported

    @NicolajayneLaws @KCOMhome @bbcburnsy Eventually, I asked some time ago if you worked for KCOM and you failed to respond, I suggest you block me as I will be raising a complaint based on screenshots of this conversation

  • GrahamCannon Graham Cannon 🎗️ (@GrahamCannon) reported

    @pchapman24 @HullCity Worked ok for me but @Uzzell01 had to go onto 4g - could it be a KCOM issue?