KCOM

KCOM Outage Report in Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stockton-on-Tees, England 01/01/2026 04:15

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Keiranjames9 Keiranjames (@Keiranjames9) reported

    Who's off down KCOM today then

  • RabidRobo Rob Overfield (@RabidRobo) reported

    @HullCityLive The only game I ever watched in the KCOM live bored the **** out of me… must be over 15 years ago but Hull annihilated Salford by 60 points, got bored watching black and white shirts score so many tries.

  • tyleresders Tyler Esders (Full of Autism) (@tyleresders) reported

    @bbcburnsy Morning Burnsy. RE: scams I had a phone number who said that I did illegal stuff on the internet I presumed it was KCOM but then there was a pause at the start when I said "Hello" obviously i knew it was a scam so i put the phone down. The number was: 02080897709

  • Hulllos1 Hulllos (@Hulllos1) reported

    @SkintDad @KCOMhome You do have a choice, I moved my KC fibre from KCOM to @purebroadband and pay £25 a month, much cheaper for the same service!

  • Stephencox1965 Stephen (@Stephencox1965) reported

    @nohateintheHDM @Craigo71 @JournoMacaskill And hold this **** house council to account bus lanes rubbish on the streets cycle lanes and were has all the CASH gone from the sale of the kcom shares NO ONE KNOWS

  • sensisuperstar Paul Bentley (@sensisuperstar) reported

    @SkintDad @KCOMhome Nope, not sure who told you that but probably said the city stunk of fish too, regardless of the fact the trawlers left decades ago. The problem with KCOM (or whatever they call themselves this week) is that it’s a monopoly and we don’t like been told how to spend our brass.

  • rastevo25 Robbo (@rastevo25) reported

    **** this super league football league what a load of bogle give me a home game at the kcom any day stood in the piss rain having a pint at half time and a key in the bogs tigers tigers burning BRIGHT #F

  • JanHCAFC Jan Holmes 🎗 (@JanHCAFC) reported

    @wakka80 We (or really I) had a lot of trouble getting our second jab. Long story, but the short result was that we were called by someone at KCOM and have ours tomorrow. You shouldn't have to travel out of town, I'm sure your GP could sort it, or like ours contact someone who can.

  • JoeWestHull Joe West Hull (@JoeWestHull) reported

    @davelee1968 You may have an issue somewhere if that happens, Dave. Lightstream should do that at all. I’ve never had it happen. Ring Kcom, see what they say, they usually send you a new router first.

  • HullBadgeMan HullBadgeMan (@HullBadgeMan) reported

    We are about to spend email to SMC at kcom too , asking for our old positions back or better ones. We don’t harm the clubs takings and we have been part of match day life for well over 20 plus years. Support Hull fans , support local fans group and say yes to saving us