KCOM

KCOM Outage Report in Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stockton-on-Tees, England 12/08/2025 14:55

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (60%)

    Internet (60%)

  2. Wi-fi (22%)

    Wi-fi (22%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • markcass13 Cass (@markcass13) reported

    @PhillHemsworth @Lockolike @KCOMhome Mije is with pure but its all the kcom gear as pure rent it, I pay for 70 and no problems, kids online constantly and I work from home

  • jawsofdeathdjn angryman3 (@jawsofdeathdjn) reported

    @JWhittlesElbow @althurstonsport Even in the premier league, the atmosphere at the kcom has never got close to a city v scunny derby at BP.

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    @Ofcom @KCOMcare You mention BT and open reach a lot but no mention of KCOM or Hull or tackling the monopoly, you also don’t mention anything about how they overcharge customers for the same level of service with Talk Talk or Sky, or how they don’t offer TV, phone and broadband deals. P1

  • Jordan_Coles 🎗🐯Jordan Coles🐯🎗 (@Jordan_Coles) reported

    @DavidMeyler @HullCityStats @HullCity I remember Wally from when I worked the players lounge and some of the other bars at the KCOM. Never got to have many conversations with him, but he was always so courteous and polite, seems like a really tip bloke.

  • Advanced_Alarms Advanced_Alarms (@Advanced_Alarms) reported

    doesn’t do bank holidays or Sundays, apologies to our customers who had a limited response to emails set over the weekend as we as currently using a router & 4g dongle from the IT junk pile. Hopefully #kcom will resolve the issue & get us connected again 2/2

  • antiquestwins Martin Sansom (@antiquestwins) reported

    Been living ag my parents' house for the past couple of weeks and using their @Virgin broadband to work remotely. I haven't used Virgin before and never realised it was this sh*t - it almost makes Kcom look reliable.

  • 2elee2e Lee2e (@2elee2e) reported

    @IPsychooI mate its my internet 2, since christmas ive lost my 5g and running off the 2.4 connection, im with Kcom and its known to be a bag of shite, im gonna ring them this week tho to get my 5g back, its not showing on any of my devices, yeh it was a bad weekend bro

  • parkerrg Bob Parker (@parkerrg) reported

    No live stream from KCOM,any one else having problem

  • hcafckarl Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    Everyone down at the KCOM tomorrow please! Let’s get a good amount of people there #hcafc

  • mattyantz Matthew Anthony (@mattyantz) reported

    @fishface58 @KCOMhome Are you using the kcom supplied equipment? If so that’ll be the problem