KCOM

KCOM Outage Report in Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stockton-on-Tees, England 02/21/2026 04:50

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris_P_Green Chris Green (@Chris_P_Green) reported

    @DianaJohnsonMP Another example of @KCOMcare monopoly at work, and we wonder why other Internet Service providers won't come to Hull. KCOM could and should allow other providers to use their network but money speaks volumes and they don't....

  • dmg9785 DMG9785 (@dmg9785) reported

    @secondtierpod Never forget him sulking against us at the Kcom that season, he asked his manager to sub him off. Us in the home crowd found it hilarious. #hcafc

  • DanFord1986 Dan Ford (@DanFord1986) reported

    @Haths51 @RSGreen1983 @hulllive They didn't do it because Kcom or KC as it was at the time priced it so high for rental that it wouldnt have been a viable option to come to hull. Why would you charge a customer £30 a month when as a ratio its costing £50 a month to supply that customer? Its not viable.

  • 4zerodeci99gdwn Chris (@4zerodeci99gdwn) reported

    @KCOMhome @greatdriffradio @East_Riding Your home Directory delivery ability+ correspondence is poor at best. U WILL BE THE LAST PEOPLE ON EARTH I EVER BUY fibre from unless forced. TAKE THAT as a DERECOMMENDATION through experience. Several emails, unless youve recently SENT something KCOM should be Kpoop

  • GGX_RazorzYT ggxrazorz (@GGX_RazorzYT) reported

    Kcom you are the worst ISP in existance

  • Emma_Crxssing Emma ⭐️⭐️💙🇺🇦 (@Emma_Crxssing) reported

    @DianaJohnsonMP It’s about time we had more choice of internet in the city. No Sky or BT internet allowed which would be cheaper and more reliable than rip off KCOM. Kcom always cuts off and drops reliability in peak hours. Customer service is terrible too

  • StavrosFC Stavros Kebabadopolus (@StavrosFC) reported

    @Mickey___J I dunno mate, we've just had signs put up to say the poles are going up down the street. The KCOM lightstream service here is good to ne fair

  • stormy_uk stormyuk (@stormy_uk) reported

    @paulnickersonuk @KCOMhome Good speed and service, terrible pricing is how I have a love hate relationship with KCOM.

  • Anthony74349435 Anthony (@Anthony74349435) reported

    @KCOMcare 8 weeks I was promised an engineer would be coming to see the location problem my router,my hub and telephone line that KCOM placed under the 3x4 stairs cupboard “WHY? resulting in a poor signal and difficulty to get to the phone. £50 monthly!

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Sat at no mans sky on just my home because of kcom outage.