KCOM Outage Report in Stockton-on-Tees, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (73%)
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Total Blackout (13%)
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Wi-fi (11%)
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TV (2%)
Community Discussion
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Joe West Hull
(@JoeWestHull) reported
@davelee1968 You may have an issue somewhere if that happens, Dave. Lightstream should do that at all. I’ve never had it happen. Ring Kcom, see what they say, they usually send you a new router first.
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Chris Green
(@Chris_P_Green) reported
@Ofcom @KCOMcare Also what about my complaint about KCOM that I sent to you in January that you ignored? You haven’t taken action in years so I won’t hold my breath for you to suddenly take action now....
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Adam
(@AdamD530) reported
Gutted to be sat at home instead of celebrating our promotion with everyone else. Still though, we’re going up, UTT and bring on next season when we go down to the Kcom again. YOU ‘UUULLLLL 🐯
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Hulllos
(@Hulllos1) reported
@SkintDad @KCOMhome You do have a choice, I moved my KC fibre from KCOM to @purebroadband and pay £25 a month, much cheaper for the same service!
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Michael
(@128smith) reported
@SkintDad Better pies at half time if you support FC. Much less bad language at the Kcom without a doubt and you get to buy a pattie buttie on the way home from Dundee. Mind made up yet?
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Dr Mike Willis
(@TheRealMike) reported
Great service from @kcom and @OpenreachHelp this morning fixing my broken line. I only reported the fault last night. A tree branch had been rubbing against the line and had worn through in such a way that broadband worked, albeit slowly, but the phone didn't work at all.
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Cass
(@markcass13) reported
@PhillHemsworth @Lockolike @KCOMhome Mije is with pure but its all the kcom gear as pure rent it, I pay for 70 and no problems, kids online constantly and I work from home
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Chris Green
(@Chris_P_Green) reported
@Ofcom @KCOMcare You mention BT and open reach a lot but no mention of KCOM or Hull or tackling the monopoly, you also don’t mention anything about how they overcharge customers for the same level of service with Talk Talk or Sky, or how they don’t offer TV, phone and broadband deals. P1
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Lee2e
(@2elee2e) reported
@IPsychooI yeh im gonna ring 1st thing in morning, i think its my router the 5g light is on but the 5g network doesnt show on any of my devices, the 2.4 one is what ive been using, im paying 45 bar a month for it aswell, yeah if you look up kcom internet mate you will see how shite it is
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Lloyd Jackson
(@lloydyyyyj) reported
@SkintDad @bt_uk @KCOMhome People seem to have either no issues, or no end of issues with KCOM. Ours was good at first but over time it has slowed significantly, and that’s a similar experience to most of my friends and family.