KCOM Outage Report in Stockton-on-Tees, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Stockton-on-Tees, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (62%)
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Wi-fi (22%)
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Total Blackout (13%)
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E-mail (1%)
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TV (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Laurence Howe
(@Laurenc53826262) reported
@CooperativeBank My problem was that the KCOM DNS was unable to locate the Co-operative bank. I have switched to using VPN and that has sorted the problem.
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smile UK
(@bankwithsmile) reported
@MrsQuantrill Hi. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites. Unfortunately as this isn't an issue with our systems or suppliers we don't have any control of when it will be resolved. - Jack
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Jez Kaye
(@ninjawalrus68) reported
@CooperativeBank @bankwithsmile for 7 days now users of KCOM, Sky, BT and Virgin internet have not been able to access online banking without using mobile data or a VPN. All I see is "3rd party" "not our problem" "pushing for a resolution". You're a major bank, get on with it.
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The Co-operative Bank UK
(@CooperativeBank) reported
@KeithHornsby Hi Keith, I'm sorry for the trouble you've had accessing the app using your wifi. Some customers have experienced the same issue who hold their broadband with Kcom so it does look like an issue their end. However, our IT team have also been made aware. - Chris
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kim brooks
(@k_brooks61) reported
@KCOMcare there is an issue with kcom customers logging into the co op bank mobile app on WiFi ! This is verified by Co op bank Twitter account - is this being resolved ?
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Jane Shaw
(@JanieSu) reported
@CooperativeBank hi I live in Hull and there seems to be a problem at the moment with being able to connect to Internet banking via KCom which is our only available service provider here. I know several friends are having the same issue. I've contacted KCom are you able to help.
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Daryl
(@DarylHBM) reported
So @HullBadgeMan was and still is first project I trusted myself with since that time. It something I’ve known all my life , from my dad buying badges while he was doorman at 3tuns at BP to becoming seller at 12 at KCOM. Never did I see me running badge making but here we are
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Mags
(@MrsMags_C) reported
@KCOMcare I am having the same issue. Can’t get onto @CooperativeBank website using KCom wifi. I used to be able to so something seems to have happened in the last few days….
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Gasmaned1957
(@EnergasLtd) reported
@CooperativeBank So your issue must be affecting KCOM in Hull ?
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The Co-operative Bank UK
(@CooperativeBank) reported
@Kevrich12 Hi Kevrich, I'm sorry you haven't been able to log in. I can assure you, all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing. 1/2