KCOM

KCOM Outage Report in Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stockton-on-Tees, England 11/21/2025 06:40

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Anthony74349435 Anthony (@Anthony74349435) reported

    @KCOMcare 8 weeks I was promised an engineer would be coming to see the location problem my router,my hub and telephone line that KCOM placed under the 3x4 stairs cupboard “WHY? resulting in a poor signal and difficulty to get to the phone. £50 monthly!

  • HullCity1975 cj (@HullCity1975) reported

    @Brendon7375 Pearson must have enjoyed running us more than he does Hull Fc.Some great times,That buzz knowing something special was happening and did happen won't mean the same again.Nicks goal v Walsall we will never see a quicker goal at kc,kcom,mkm or what ever its called in the future.

  • drpepper1996 .... (@drpepper1996) reported

    @peter_levy “omg poles are ruining the city” are people forgetting when KCOM does it. Same people who moan KCOM have a monopoly are now the ones who don’t want other companies. If KCOM were so easy to work with why are all other supplies having to build their own network?

  • Deeno36 **** Grayson aka Deen (@Deeno36) reported

    @KCOMhome are awful, DO NOT USE. My daughter left Hull 2 move london 4 a job, they refuse to canx her contract & she's paying it still. They said its her own fault 4 leaving b4 contract end date. She's in a shared house now with BT, but KCOM refuse to canx & making her pay it.

  • 4zerodeci99gdwn Chris (@4zerodeci99gdwn) reported

    @KCOMhome @greatdriffradio @East_Riding Your home Directory delivery ability+ correspondence is poor at best. U WILL BE THE LAST PEOPLE ON EARTH I EVER BUY fibre from unless forced. TAKE THAT as a DERECOMMENDATION through experience. Several emails, unless youve recently SENT something KCOM should be Kpoop

  • SamanthaJaggar samantha jaggar (@SamanthaJaggar) reported

    @kcom wtf your guy has said he can dig up outside my house till 11pm at night

  • FridayNightWars FridayNightWars (@FridayNightWars) reported

    @Blumpykin @zillowgonewild Legit you have access to KCOM WiFi there. I live near here (its near Hull) and you can get WiFi signal from KCOM there

  • robhodgson1966 Rob Hodgson (@robhodgson1966) reported

    @falamgir @KCOMhome I have just revisited this article and Kcom have actually used poles because the UG cable was armoured, so the poles are the first and only way to provide the fibre service to the residents at this time. Connexin have the right to use Kcoms ducts, that's the difference.

  • SueHodg78985334 Sue Hodgson (@SueHodg78985334) reported

    @falamgir @KCOMhome What you asking me for? Try KCOM but go through with the process this time . You don't like the bad press well tough. You're full of excuses sort it out with KCOM! Castle Grange doesn't want your product !

  • millstonebarn millstonebarn (@millstonebarn) reported

    @GreyAreaUK All providers will be going this way to support the PSTN being retired and replaced with VoIP. Should be okay in general (not withstanding the ongoing issues my mother has had with KCOM). I'd trust PlusNet much more with this.