KCOM

KCOM Outage Report in Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stockton-on-Tees, England 01/16/2026 05:20

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • itzashley06x Ashley 🔶 (@itzashley06x) reported

    Never mind, it’s KCOM doing maintenance work 🙄

  • sonder_star Mx. Star (@sonder_star) reported

    why is my wifi down and kcom said its an era thing yet nobody i know in my area is affected 😭😭😭 pls my datas gonna run out

  • TigeraxGG Tigerax (@TigeraxGG) reported

    Kcom is down again. It’s getting cancelled. Fuxk the unprofessional staff and the company it’s fine tomorrow

  • B4nd000 Ben Anderson (@B4nd000) reported

    ******* KCOM is the worst init:/ never seems to work fully

  • albertj485 Albert  (@albertj485) reported

    @ZenInternetHelp Hi - I've recently moved into a temporary rental and it would be great to order your service, unfortunately for my next move I may be moving into the KCOM monopoly. If I move and you're not able to connect at my new address am I subject to early termination fees?

  • TigeraxGG Tigerax (@TigeraxGG) reported

    **** KCOM it’s getting cancelled. Down again within a few weeks. Connexion the way forward now. Unprofessional outfit at @KCOMhome

  • SupernovaPhil88 Phil Bagwell (@SupernovaPhil88) reported

    God help KCOM, Internet is about to go down ten fold in HU3, 4, 5 and 6

  • mrfavus Rach "Favus" Smith" 🏳️‍⚧️🦒 (@mrfavus) reported

    @KCOMhome I contacted my work IT dept and they confirmed it was a routing problem with Kcom

  • SpectatorEmma Emma.Watching.History🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 (@SpectatorEmma) reported

    @SkyNews BT telephone boxes are red. Hull & the surrounding area are not served by BT. Phone boxes in Hull and the surrounding area are cream with service provided by KCOM Group Ltd.

  • indianasc0nes hc (@indianasc0nes) reported

    @steviee_p @PollardRach But whether it’s the only provider or not, if the service is ****, it’s ****. I lived in hull for 3 years and knew tonnes of people on it (50+) and every single person had a bad experience. You could say the same about reviews for every company but none are as bad as Kcom