KCOM

KCOM Outage Report in Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stockton-on-Tees, England 12/30/2025 01:15

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (65%)

    Internet (65%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (12%)

    Wi-fi (12%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • OptimisticLyon Prof. Sir SL. Backing Boris (@OptimisticLyon) reported

    @UswitchUK I wasn't getting the broadband (KCom) speeds I was expecting, I rang and they sorted whilst I was on the phone, it was a firmware update that had affected my router, it just needed resetting which they talked me through, and I got the 500mbps I was expecting, excellent service.

  • teddsmedia04 teddsmedia04 (@teddsmedia04) reported

    @KCOMhome @KCOMcare hi I’m not a KCOM customer as I live in a different part of the UK yet I’ve purchased a router of eBay that was something you called a “LightHub”. It’s a technicolour DGA4231 router. I’m just curious as to wether you’ve disabled engineer mode on it? Thanks

  • wookieward dale ward (@wookieward) reported

    @KCOMhome had buffering issues for a few days now. Is there a problem in the Hessle area #kcom

  • stackstalker Stackstalker (@stackstalker) reported from City of Kingston upon Hull, England

    The people of Hull "kcom Internet is crap, we need a better alternative, nay, we DESERVE a better alternative!!!" Also the people of Hull "oy rival Internet company, don't you dare put that blasted pole down our street, be off with you forthwith" (or words to that effect) #NIMBY

  • AndrewN77197386 Andrew North (@AndrewN77197386) reported

    Waiting for tech support for a land-line fault at #kcom on their chat for over 30 minutes... 70 mins in total. Can someone please respond.?

  • Deeno36 **** Grayson aka Deen (@Deeno36) reported

    @KCOMhome are awful, DO NOT USE. My daughter left Hull 2 move london 4 a job, they refuse to canx her contract & she's paying it still. They said its her own fault 4 leaving b4 contract end date. She's in a shared house now with BT, but KCOM refuse to canx & making her pay it.

  • airliestreet threepennystander (@airliestreet) reported

    @Plusnet Would like to take up your offer to renew my contract with Plusnet. Unfortunately, before the 18 month contract ends I will have moved to the KCom area in Hull who do not support Plusnet. Will I have to pay a fee for having to terminate my contract early?

  • ItsDuddits Duddits II (@ItsDuddits) reported

    @Pijinnn_ Im from Hull and we are super lucky, we get 1gb down 200 up we cant get virgin, sky or BT just Hull's own company KCOM. Consider a move to Hull.... lol

  • rainbowkate1989 hummingbird (@rainbowkate1989) reported

    @KCOMhome is anyone having problems with kcom Internet?

  • HullCity1975 cj (@HullCity1975) reported

    @Brendon7375 Pearson must have enjoyed running us more than he does Hull Fc.Some great times,That buzz knowing something special was happening and did happen won't mean the same again.Nicks goal v Walsall we will never see a quicker goal at kc,kcom,mkm or what ever its called in the future.