KCOM

KCOM Outage Report in Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stockton-on-Tees, England 12/10/2025 15:40

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Total Blackout (18%)

    Total Blackout (18%)

  3. Wi-fi (16%)

    Wi-fi (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • GrahamCannon Graham Cannon 🎗️ (@GrahamCannon) reported

    @pchapman24 @HullCity Worked ok for me but @Uzzell01 had to go onto 4g - could it be a KCOM issue?

  • NicolajayneLaws Nicola jayne Lawson (@NicolajayneLaws) reported

    @JasonRead9 @KCOMhome @bbcburnsy Yes I work for KCOM Jason I wouldn’t have a problem letting anyone know that. I haven’t trolled you at any point. I’ve provided you with facts and figures and an alternate view to your own.

  • adrianludlam Adrian Ludlam (@adrianludlam) reported

    @EmmaHardyMP @KCOMhome @Hull_Trains On this I disagree! Kcom's monopoly here for households means that the value they offer can be poor compared to the rest of East Yorkshire. BT gave me much more 20 miles away & now Kcom themselves offer much more as well outside the hessle area!!

  • UnicornettoYNWA Danny (@UnicornettoYNWA) reported

    For world book day Liam dressed as the Invisible Man so actually he was on zoom even if it did not seem it @DeltaEstcourt @EPA_EYFS and it totally was not due to KCOM issues. Huge apologies he will be back on tomorrow and looking forward to Monday!

  • adamknives 𝕬𝖉𝖆𝖒 𝕸𝖎𝖙𝖈𝖍𝖊𝖑𝖑 (@adamknives) reported

    The hole in the ground for kcom is patched, it's almost ready and holy **** I NEED THIS FIBRE so sick of dogshit connection

  • KCOMhome KCOM (@KCOMhome) reported

    @adareproperties Hi, This is not a KCOM website nor do we have control over it. If you are having issues with your internet service, please contact our Technical Support team on 01482 606101 so we can try and help. - Jay

  • wilko1990 danny wilkinson (@wilko1990) reported

    @andymoorish @hulllive The services from kcom isn’t a bad services the price on the other hand is really high.

  • sophemmX Sophie👸🏼 (@sophemmX) reported

    At what point are @EE going to start my for my broadband with KCOM because I have never got a signal and frankly. Upped my internet package because I’ve usually got 0 bars of signal and have to WiFi calling to make any kind of phone call Absolute joke, pay £78 a month for this🥴

  • AndrewAbbey CODED1982 (@AndrewAbbey) reported

    @_KCHome Connection to the internet is continually dropping out. Are there issues currently?

  • Fanoftrechorboy ♡░SuiSaiFan༄༄♡🐝 (@Fanoftrechorboy) reported

    @selftherapyUK Mate all wifi is ****. Luckily i got that kcom daft ****, so i get like 12 ping a game. STILL GET SPEED UP LAG THO