KCOM Outage Report in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

• Internet (58%)
• Wi-fi (26%)
• Total Blackout (14%)
• E-mail (2%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Pippa Robson (@PippaJRobson) reported 5 minutes ago

  @KCOMcare can anyone tell me how to pair up a TP Link extender to Technicolor router? Both fitted by KCOM pro team. 45 minutes on hold to be told customer service person was new and didn't know and couldn't help, bit frustrating. I'm sure it's simple but I've forgotten!

• 
  Lisa Whitton 💙 (@whittonlm) reported 9 minutes ago

  Please help @KCOMhome I want to confirm if this is a scam. Received a call from @BT informing us that all KCOM home IP addresses have been changed and are not secure. They wanted me to check something on Google which I refused to do as was concerned re scams. Please clarify!

• 
  00000000000007777 (@okayjyy) reported 10 minutes ago

  Not to be harsh/rude on you ms~ pero Nooo jud , I don't understand why you love to judge and to gossip Everyone at kcom tas mas worse padiay ka

• 
  Janine Gosling (@RadioJanine) reported 13 minutes ago from City of Kingston upon Hull, England

  @KCOMhome HNY ... I'd like to know if the connexin wires crossing kcom wires are slowing down my WiFi. It's terrible what connexin have done with Poles. It should be illegal. It's a mess.

• 
  jacqui hudson 🇬🇧 (@jacqui_hudson) reported 17 minutes ago

  A broken internet box since Thursday. I wonder how long Kcom will take to send a new one out and what to do with it once it arrives!

• 
  Sue Vickerman (@vickerman_sue) reported 17 minutes ago

  @jo_hudgell @Kcom I reported mine at 9am in the morning and the engineer came at 2.30pm to fix and replace! That’s Wisper for you!! 👍👍👍

• 
  Keith and Away (@aleoli2007) reported 17 minutes ago

  @MoneySavingExp Can't receive Social tariff broadband with KCOM as already a customer. However can receive it on lowest speed of 30 currently on 300. New customers can get any speed. KCOM is a monopoly

• 
  DJPA (@Daveayres62) reported 18 minutes ago

  @KCOMcare To the residents of Hornsea. Steer clear of KCOM broadband. They are a real **** show. Been waiting for connection since 1st Nov and without internet for a week now. Was due a fix this morning but no show after waiting in all day. Seriously a broadband company to avoid

• 
  adam kendrick (@adamkendo) reported 26 minutes ago

  Tomorrow is the first time I'll be back at the kcom since losing my dad 3 years ago...going to be strange, but I'm sure he will be there with me cheering on the boys on a weekend we should never forget the people who sacrificed so much for us to be able to do what we do.#HCAFC 🐯

• 
  Bricknell Brewery (@BricknellBeers) reported 26 minutes ago

  @WixHelp I think it might be an issue with my broadband provider (KCOM in Hull, UK). I can access the websites on my phone via 4G but not via wi-fi, so it's probably not an issue at your end.