KCOM

KCOM Outage Report in Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stockton-on-Tees, England 11/20/2025 23:20

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • suttonparkp Sutton Park Primary (@suttonparkp) reported

    HELP! Do you have an old laptop at home that you no longer use? If so, we can have them stripped back and made useable for children to access remote learning during lockdown. Please let us know if you, a family member or even a business would like to donate. #remotelearning #kcom

  • JonathanAvis8 Jonathan Avis (@JonathanAvis8) reported

    I never been to Hull but these photos of the KCom will do #CAFC

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    I accidentally got a solid mark in my home because of kcom outage.

  • Lawrious Lawrence Bilton✨🔭🇪🇺 | 解放香港 (@Lawrious) reported

    @Cosmic_Carol It's for 4G broadband though. Do KCOM have a mobile phone network?

  • toriiikane Torrrrri 🦈 (@toriiikane) reported

    I manage high level complaints for a telecommunications company as their customer service is dogshit but hell its nothing compared to @KCOMhome’s nonexistent customer service all together. If bigger companies who have over 4 mill customers can respond then tiny kcom can too!

  • WiteWulf Gary Parker (@WiteWulf) reported

    @graemefowler Well, a combination of duty to supply and the Universal Service Obligation that BT and KCOM have signed up to.

  • patrickwmhullfc JOBDONE (@patrickwmhullfc) reported

    Not seen the pitch at the KCOM look as poor as it is now for a good few years..Is Ehab penny pinching on the pitch maintenance too?

  • eleywrites Scott Eley (@eleywrites) reported

    HT at the KCOM. Hull leading through Hakeeb Adelakun after 18 mins. It’s getting a bit heated and ref Coy has already stopped proceedings to speak with both managers. Charlton are far from out of this and causing Hull problems with ***** into the box. #hafc 1 #cafc 0 @prostint

  • chilipeteb Pete Bottomley (@chilipeteb) reported

    @D4V3Y @KCOMhome Unfortunately it’s not available here. KCOM have a monopoly which is why they couldn’t give a toss about the service they offer.

  • PinguPete54 Penguin Pete (@PinguPete54) reported

    Looks like there's a problem with the kcom drainage - not seen the pitch in this state for a long time