KCOM outages and service status in Stockton-on-Tees, England

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  Steve Parker (@steviee_p) reported 10 minutes ago

  @indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable

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  Jon Kirby (@JonKirby1974) reported 11 minutes ago

  How much of hull is affected by the kcom being down?

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  Tigerax (@TigeraxGG) reported 12 minutes ago

  Kcom is down again. It’s getting cancelled. Fuxk the unprofessional staff and the company it’s fine tomorrow

• 
  zigzagtoes (@zigzagtoes) reported 13 minutes ago

  @Tosh_ag @MikeeP1981 It's always worth having a secondary dns. Most of the time I don't realise kcom is down, cos of a back up dns I entered years ago. Anyhoos, main router settings, look for gateway settings, and as secondary put googles (8.8.8.8) or search net for others, in primary put kcoms....

• 
  Paula Burnby (@BurnbyPaula) reported 14 minutes ago

  @KCOMhome Why do you need to access my account to explain what the additional £3 is being used for unless I sign up for 2 years with a service that at best is mediocre? Surely you aren’t that inept you can’t give a reason behind the different charges? #avoidingthequestion #kcom

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  Chris Dent (@dentchris93) reported 15 minutes ago

  @wilson_cllr @Connexin This is a KCOM pole. It was there before the raised bus stop and you can check this on Google maps so I would say this is poor from Hull City Council 😳

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  Adam (@Cardinal_Malt) reported 15 minutes ago

  @ciaran296 @KCOMhome I know it might be hard to believe (especially after today's outage) when I say this, but as someone who has lived outside of hull, kcom lightstream is actually more reliable and stable then some of the providers of had elsewhere

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  Nick (@ChelseaNick25) reported 17 minutes ago

  @KCOMcare @KCOMhome @KCLightstream I live down kildale close off howdale rd.We had a letter stating we are getting full fibre to the property.Workmen have been and dug in front off only 10 houses and gone. WTF .any info of the plan would be great please.

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  Rach (@dinkyrach) reported 18 minutes ago

  @zigzagtoes @Tosh_ag @MikeeP1981 Kcom itself has primary and secondary dns. You actually miss out on locally cached content by not using Kcom’s dns for your resolution.

• 
  Joseph daniel foster (@DanielDanny4755) reported 19 minutes ago

  @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM