KCOM

KCOM Outage Report in Stockton-on-Tees, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Stockton-on-Tees, England 02/03/2026 04:40

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • GeoffThornes Geoff Thornes (@GeoffThornes) reported

    @SkyHelpTeam Hi Mags everything seems ok it’s on HDM11 which is as it’s always been. I am trying another reboot but even if it clears it won’t last very long before it goes blank. After reading some of the forums I wonder if the KCOM broadband is an issue!

  • kazooeykablooey emma 🍑 (@kazooeykablooey) reported

    @DenverTheCoder im looking into broadband for my flat il be moving into fibre is not available, and kcom need permission from the owner of the building to install it, yet this **** comes up when i put the address into ofcom's website i will probably just end up getting ADSL

  • SWood18 Scott Wood (@SWood18) reported

    @CityView1904 @KCOMhome I have KCOM, and pay more than I would with Sky or BT, but the service they offer is so superior to anyone elses. Nobody can match their speeds.

  • Charlie61430377 Charlie Holden (@Charlie61430377) reported

    @RoperCallum Could of been worse could of sat for 80 mins in kcom watching one of the worst, boring and **** performances I’ve ever seen.

  • andytofton Andrew (@andytofton) reported

    @bbcburnsy KCOM are very expensive, the network is owned by KCOM and not Openreach so does not have to offer wholesale prices to other providers,on the plus side we have FTTP and not FTTC

  • daehyeonbliss VÌNTAGE wants a gdm 😭 (@daehyeonbliss) reported

    wtf did i just watch? kcom staff that was so unprofessional its fckn live?! hello?

  • mikec2781 mikec278@googlemail. (@mikec2781) reported

    @KCOMhome Why is my KCOM package going up £3 per month to £44.99, i cannot afford this ? If you live in Barton the same package is £10 cheaper. Why are you ripping off existing customer ?

  • OllieOllie87 Ollie 🎗 (@OllieOllie87) reported

    @bbcburnsy Not in the slightest. KCOM is a fair bit more expensive than other ISP’s but having used those, the service and speeds provided by KCOM are far superior. Sky, BT, Virgin Media all included. We might not have any option but the option we have is IMO the best.

  • staffy63 staffy63 (@staffy63) reported

    @curtiswoodhous8 KCOM is it…. They’re absolutely garbage and I’m even having to buy extra data because it’s that **** along with their customers service

  • Devon2890 Devon (@Devon2890) reported

    @virginmedia @LichVtuber Worst part here is in hull we get better service from kcom than this and that's saying something