KCOM Outage Report in Stockton-on-Tees, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Full Outage Map

Problems in the last 24 hours in Stockton-on-Tees, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Stockton-on-Tees and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (70%)

2. 

   Total Blackout (15%)

3. 

   Wi-fi (11%)

4. 

   E-mail (2%)

5. 

   TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• Steven Revell (@revelson57) reported 3 minutes ago

  WHY as Kcom put there prices up , because the service we get does not match the service we get

• KCOM (@KCOMhome) reported 4 minutes ago

  @grayneale50 We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

• Trevor Jones (@trevtricky) reported 5 minutes ago

  KCom down again. Such expensive rubbish!!

• JimToFriends (@JamesStart10) reported 11 minutes ago

  Internet still down in Hull FFS KCOM 👿

• Ashley sunley (@Ashleysunley1) reported 12 minutes ago

  @AndrewDandilly @KCOMhome No one is using there service coz ya can't connect to it atm so ppl using twitter with thier phone Internet ain't guna affect kcom

• Mike Covell (@MikeCovell) reported 13 minutes ago

  KCom is that slow I've just had a notification telling me that the Battle of Hastings is about to start.

• JimToFriends (@JamesStart10) reported 19 minutes ago

  @damo_razz @BenSchofield_ Fault with connection from kcom most of Hull down

• N3i (@n3innovate) reported 19 minutes ago

  Update: Engineers are continuing to work hard to resolve the problem that is affecting internet users on the KCOM network.    We're sorry for the inconvenience that the issue is causing. We will provide a further update as soon as we have more information.

• Matt Poulton (@mattpoulton) reported 20 minutes ago

  @KCOMhome Hi KCOM couple of questions about your Full Fibre service please... - Is the telephone service delivered via interface to the router with Full Fibre? Is it possible to keep an existing telephone number (KCOM) with a switch from copper to fibre?

• j.waugh (@jwaugh1607) reported 20 minutes ago

  @Communitykc Help deleted all e mails by accident how do you retrieve them. KCOM saying you can’t!!!