KCOM

KCOM Outage Report in Plymouth, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Plymouth, England 02/25/2024 11:10

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (68%)

    Internet (68%)

  2. Wi-fi (16%)

    Wi-fi (16%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. Phone (4%)

    Phone (4%)

  5. E-mail (3%)

    E-mail (3%)

  6. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @pvbsc1 We're aware of an issue with a third party who manages the internet traffic routing for some UK internet and mobile providers. It's affecting several, for example, BT, SKY, KCOM and EE. I want to assure you we're working with the third party to resolve as quickly as possible. 1/2

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @eddie3beaumont Hi Eddie, I'm sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing. 1/2

  • Taj_Ali1 Taj Ali (@Taj_Ali1) reported

    Providers with inbuilt social tariffs don’t usually advertise this in their marketing material but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs, priced at £10-£20 per month.

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @Liam__McNulty Hi Liam, I'm sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing.1/2

  • KCOMcare KCOM Care (@KCOMcare) reported

    @nicknottz @KCOMhome Hi KCOM does not prevent any other ISP from providing service in the city as we are not legally allowed to do so Thanks Sean

  • bankwithsmile smile UK (@bankwithsmile) reported

    @mrsjonash Hi Jo, I'm sorry you haven't been able to log in. I can assure you that our online services are working. We're aware of issues affecting KCOM's customers & understand that an investigation between KCOM & their provider are ongoing.1/2

  • myllotheberol myllo ._. (@myllotheberol) reported

    KCOM UR INTERNET IS ******* ****, I SHOULDN'T HAVE TO USE MY DATA AT HOME YA *****. GO SUCK A ****.

  • craiginscotland Craig Arthur 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@craiginscotland) reported

    @faisalislam KCOM decided not to pass on their contractual price rise this year to help customers. Shame BT have not. Fortunately I’m leaving them at the end of the month and saving over £13 a month for a faster product.

  • dinkyrach Rach (@dinkyrach) reported

    @CooperativeBank @Liam__McNulty I don’t believe this guy is even a KCOM customer!

  • Ofcom Ofcom (@Ofcom) reported

    @Markymark_1975 @CityFibre Hi Mark, as has been explained before, the only obligation on the provision of broadband is with BT and KCOM for those in the hull area. No other provider is required to offer a broadband service in any form.