KCOM service status in Plymouth, England

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

• Internet (57%)
• Wi-fi (27%)
• Total Blackout (13%)
• E-mail (1%)
• Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  DJPA (@Daveayres62) reported 7 minutes ago

  @KCOMcare To the residents of Hornsea. Steer clear of KCOM broadband. They are a real **** show. Been waiting for connection since 1st Nov and without internet for a week now. Was due a fix this morning but no show after waiting in all day. Seriously a broadband company to avoid

• 
  Ralphchops™ (@ralphchops) reported 8 minutes ago

  @TheBardOfAnlaby Ms3 buddy they are laying down a new fibre network won’t need to stay with kcom anymore 20/30 less a month in some cases

• 
  00000000000007777 (@okayjyy) reported 9 minutes ago

  Not to be harsh/rude on you ms~ pero Nooo jud , I don't understand why you love to judge and to gossip Everyone at kcom tas mas worse padiay ka

• 
  Joanne Hudgell (@jo_hudgell) reported 11 minutes ago

  No broadband @kcom think my power cable not working… unacceptable to wait 5 days for them to post one out to me on the off chance it is the cable. If it isn’t please call back they say! Any recommendations for a new provider?

• 
  Bricknell Brewery (@BricknellBeers) reported 11 minutes ago

  @WixHelp I think it might be an issue with my broadband provider (KCOM in Hull, UK). I can access the websites on my phone via 4G but not via wi-fi, so it's probably not an issue at your end.

• 
  Dan Atkinson (@Danbo) reported 13 minutes ago

  @WestfieldCott @KCOMhome On the whole, this isn't a bad idea, but the downside applies those restrictions to every device in your home. Unless Kcom provide the ability to control this per-device (and AFAIK, they don't) then it's very much a nuclear option.

• 
  Chris Feast (@chris_feast) reported 14 minutes ago

  @KCOMhome Absolutely shocking customer services! Telephone Kcom Friday 21st October as we had total fibre broadband failure a I sent an email of complaint Saturday acknowledged, Ticket [56087] NO REPLY, NO TELEPHONE CAll week later no broadband.SHOCKING CUSTOMER SERVICE!

• 
  Pippa Robson (@PippaJRobson) reported 14 minutes ago

  @KCOMcare can anyone tell me how to pair up a TP Link extender to Technicolor router? Both fitted by KCOM pro team. 45 minutes on hold to be told customer service person was new and didn't know and couldn't help, bit frustrating. I'm sure it's simple but I've forgotten!

• 
  🇺🇦 🇬🇧 🐯 Dan 🐯 🇬🇧 🇺🇦 (@dan1el88) reported 15 minutes ago

  @bluewhitewall @babarahmangh Reading will be nowhere near the playoffs come end of season, worst team I've seen at Kcom followed by the worst ref. Best team lost.

• 
  Adam read (@Adamrea23499297) reported 15 minutes ago

  @elonmusk Lol Hull uk as Kcom is terrible lol 😪