KCOM outages and service status in Plymouth, England

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mihu Nowak (@Mihu_Nowak) reported 3 minutes ago

  @KCOMcare Disgusted with poor kcom broadband at HU7 since Wednesday. Paying £55.99 for full fibre 400 and have just 5-25Mbps it’s feels like KCOM gave me middle finger... fat rats

• 
  Gareth smith (@Gareth416) reported 10 minutes ago

  @KCOMhome Terrible service from KCOM, one of the most expensive providers in the Country and we are stuck with them in Hull. I bet we won't even be compensated for this mess, been off all day now and it's regularly dropping out.

• 
  Kermit Sama (@RileyAsari) reported 13 minutes ago

  Mate I Swear KCOM Are actually so ****, All day had slow connection, Cant even open a new tab without it taking all day

• 
  Helen Stebbings (@helenstebb) reported 15 minutes ago

  @MartinSLewis I've banked with @Barclays for 38 years and never had a single problem. Had my phone and later internet with kcom for 32 years. Now because of their ridiculous pricing and the fact their don't have a monopoly in Hull any more I am changing

• 
  mimi ☁️ (@dokjaqz) reported 20 minutes ago

  and we do have a qualified heaker among kcom so i do not see the need for ysa to be a healer too, im not against ysa being a support bcs her support is still Essential to kcom, every member is essential and has their own strengths but if they reduce her to this role.. euagh

• 
  AJ (@alanjury) reported 21 minutes ago

  @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.

• 
  WanderingSocialist (@RightHater) reported 23 minutes ago

  @The_B KCOM have THE worst comms processes. Literally took them 5 hours to even respond and the website still says no issues. Terrible.

• 
  Jeanniebabe 💙 (@g01dy) reported 23 minutes ago

  @KCOMhome @KCOMcare Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.

• 
  KCOM (@KCOMhome) reported 23 minutes ago

  @FrEaK_HullFC Hi Steve, our customer service & technical support teams have been open since 8am today. If you call 01482 602555 you should be able to select the options to get through to an adviser. Apologies you haven't been able to reach us yet. Many Thanks KCOM.

• 
  Jon Kirby (@JonKirby1974) reported 23 minutes ago

  @Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place