KCOM

KCOM Outage Report in Plymouth, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Plymouth, England 12/17/2025 18:10

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (16%)

    Wi-fi (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • wilsonpeter48 peter wilson (@wilsonpeter48) reported

    Times or kcom be hard ball and go for profit. You know what they say elephants never forget

  • scumfc1005 John Allison (@scumfc1005) reported

    @RLDToo @derek1910 Never had to "Market" a derby game at the KCOM before. Ticket sales must be really poor for Adam to resort to this from both sets of fans.

  • chris_feast Chris Feast (@chris_feast) reported

    @KCOMhome Absolutely shocking customer services! Telephone Kcom Friday 21st October as we had total fibre broadband failure a I sent an email of complaint Saturday acknowledged, Ticket [56087] NO REPLY, NO TELEPHONE CAll week later no broadband.SHOCKING CUSTOMER SERVICE!

  • aleoli2007 Keith and Away (@aleoli2007) reported

    @MoneySavingExp Can't receive Social tariff broadband with KCOM as already a customer. However can receive it on lowest speed of 30 currently on 300. New customers can get any speed. KCOM is a monopoly

  • Adamrea23499297 Adam read (@Adamrea23499297) reported

    @elonmusk Lol Hull uk as Kcom is terrible lol 😪

  • HullKRSid Sid Craven 🏉 (@HullKRSid) reported

    @vandenbos114 @hullkrofficial @Sewell_Group I get that but my point was simply that KCom are also using poles for fibre in areas, like mine, that have existing underground distribution and have never had overheads for telephony. It's not just Connexin.

  • DanHKRHCAFC D (@DanHKRHCAFC) reported

    @davidwheldrake @hullkrofficial Yeah coz the kcom is a **** hull unless city are playing there

  • DanHKRHCAFC D (@DanHKRHCAFC) reported

    Anyone help me? Where is Australia Fiji being played I’ve seen kcom and headingly? Also can you send me a link to the tickets

  • whittonlm Lisa Whitton 💙 (@whittonlm) reported

    Please help @KCOMhome I want to confirm if this is a scam. Received a call from @BT informing us that all KCOM home IP addresses have been changed and are not secure. They wanted me to check something on Google which I refused to do as was concerned re scams. Please clarify!

  • DanLittle180 Dan Little - The Last Watcher 👀 (@DanLittle180) reported

    @1904Irrelevants You may have to ring kcom tomorrow for your username and password. Have you tried accessing the router homepage? If you turn your new router upside down you will see something like 192.168.x.x and login in details. You may find your username and password pre installed.