KCOM Outage Report in Plymouth, England

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

• Internet (58%)
• Wi-fi (26%)
• Total Blackout (14%)
• E-mail (2%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul (@Tigercroup) reported 8 minutes ago

  @HullCity Don’t stress people, sending 160 emails down a KCOM line could take 3 hours. Hold tight. 😬😬

• 
  D (@DanHKRHCAFC) reported 8 minutes ago

  @davidwheldrake @hullkrofficial Yeah coz the kcom is a **** hull unless city are playing there

• 
  mark hughes (@sparkyhullfc) reported 13 minutes ago

  anyone else's internet connection struggling to connect or real slow? ever since connections dug up our street, kcom has got slower!

• 
  mark (@markcoops23) reported 14 minutes ago

  @kcom @seanroyce1 over 30 mins on hold yesterday to try and change my BB package. No answer, even though I was 4th in the queue. Why aren’t you offering your existing customer the same packages open to new customers in these very challenging times? Show the country that you care!

• 
  Katie 💕 (@katieeralphh) reported 18 minutes ago

  KCOM is STILL NOT WORKING in the HU5 area which is absolutely ridiculous. It’s been days and we’ve been told it could be weeks before it’s fixed. Are we still being expected to pay our full bill after not receiving the service @KCOMhome ?

• 
  Dan Little - The Last Watcher 👀 (@DanLittle180) reported 22 minutes ago

  @1904Irrelevants You may have to ring kcom tomorrow for your username and password. Have you tried accessing the router homepage? If you turn your new router upside down you will see something like 192.168.x.x and login in details. You may find your username and password pre installed.

• 
  D (@DanHKRHCAFC) reported 25 minutes ago

  Anyone help me? Where is Australia Fiji being played I’ve seen kcom and headingly? Also can you send me a link to the tickets

• 
  Lisa Whitton 💙 (@whittonlm) reported 26 minutes ago

  Please help @KCOMhome I want to confirm if this is a scam. Received a call from @BT informing us that all KCOM home IP addresses have been changed and are not secure. They wanted me to check something on Google which I refused to do as was concerned re scams. Please clarify!

• 
  @spudsinwater (@spudsinwater) reported 26 minutes ago

  @andy_mansell72 @Carlwilks2011 Why don’t you look at the crowds both rugby teams were getting last time they were in the 2nd divisions of their sport and compare that with City this season? The BIGGEST DERBY IN THE WORLD had never once sold out at the KCOM / MKM in the top division of its sport. FACT.

• 
  Mark Taylor (@markjwt) reported 27 minutes ago

  @KCOMhome @EmmaHardyMP Hi Emma...could you help me? My mum has alzheimers and KCOM have cut her fone off, depriving her of a potential life line if she has another stroke. She had obviously cancelled her DD but I didn't find out until today