KCOM outages and service status in Plymouth, England

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  ItsJustJosh (@Craucoes) reported 2 minutes ago

  @danjsansam @ThreeUK KCOM isn’t down they are just fitting new poles across all of hull to prevent widespread outages, they warned you of this 17 hours ago as it will last between 1-5am

• 
  Peter Brady (@peternb70) reported 3 minutes ago

  @KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless

• 
  Anthony Blanchard (@AntBlanchard34) reported 4 minutes ago

  All I want to do is settle down with a nice movie on Netflix but I’m still waiting to see if I’ll be allowed the internet in my new place because KCOM charges £60 per month and my Appointee might say that it’s a bit too expensive to pay

• 
  Mihu Nowak (@Mihu_Nowak) reported 6 minutes ago

  @KCOMcare Disgusted with poor kcom broadband at HU7 since Wednesday. Paying £55.99 for full fibre 400 and have just 5-25Mbps it’s feels like KCOM gave me middle finger... fat rats

• 
  x (@fcmufc17) reported 6 minutes ago

  @Brooksyhfc @geoffcraft00 @kcom cancel the visit to the brooks residence , his internet wasn’t down after all

• 
  Scott Bradley (@Bradley1Scott) reported 8 minutes ago

  @peter_levy If KCOM let the other companies share the network under PIA agreement like BT do there would be no need for more poles and digging the streets up

• 
  Mel Brooker 🐝 (@MelJBroo) reported 9 minutes ago

  @HowardGant9 @EE @SkyUK Look at Sky when you can. I cant knock them at all. I got Oakley a phone and the deal they provided me with was amazing. When KCOM was off Sunday, EE was shocking for a signal. Sky had 5G and was so quick!

• 
  Joseph daniel foster (@DanielDanny4755) reported 10 minutes ago

  @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

• 
  Merlot&Shiraz (@Merlot1109) reported 11 minutes ago

  @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

• 
  John Thomas (@BorisJohnThomas) reported 15 minutes ago

  @ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated