KCOM

KCOM Outage Report in Plymouth, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Plymouth and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Plymouth, England 12/26/2025 02:30

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • MartinTwigs68 Les (@MartinTwigs68) reported

    Kcom broadband has gone down, I ring up and it tells me I'm 172 inline and should use their web page. How f**king ironic

  • Craucoes ItsJustJosh (@Craucoes) reported

    @JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days

  • alanacct Alan Hemingway (@alanacct) reported

    @INDEPENDENT_MG @littlearfer You would have thought they could have come to some agreement to share the underground space. KCOM seem very bad at not facilitating help to other suppliers

  • ExileAryui Daniel Rose (@ExileAryui) reported

    @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.

  • Cardinal_Malt Adam (@Cardinal_Malt) reported

    @ciaran296 @KCOMhome I know it might be hard to believe (especially after today's outage) when I say this, but as someone who has lived outside of hull, kcom lightstream is actually more reliable and stable then some of the providers of had elsewhere

  • EnfieldTiger James Lockwood (@EnfieldTiger) reported

    @lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason

  • Jakewoolford01 Jake woolford (@Jakewoolford01) reported

    @kcom might just be the worst Wifi provider ever

  • davy_lad Dave Evans (@davy_lad) reported

    @leemelonopie @KCOMhome It's not our equipment, it is kcom not supplying the service we are paying for

  • RomeoOscarEcho Tony Roe P/F 🐯 (@RomeoOscarEcho) reported

    @PhilGraham19 Thanks Phil. We're going to leave this kcom shyte Internet service.

  • DaGiNGeR42 DaGiNGeR42 🎗🇹🇷 (@DaGiNGeR42) reported

    @HULLCITYREFRESH I’d actually say KC sounds the worst out of KC KCOM and MKM. Maybe each name grew on me so it sounds better to me. I just think saying “we’re at the MKM on Saturday” has a nice ring to it