KCOM

KCOM Outage Report in Middlesbrough, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Middlesbrough, England 01/12/2026 02:05

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Taj_Ali1 Taj Ali (@Taj_Ali1) reported

    Providers with inbuilt social tariffs don’t usually advertise this in their marketing material but BT, Community Fibre, G. Network, Hyperoptic, KCOM and Virgin Media O2 are the six broadband providers in the UK that offer the social tariffs, priced at £10-£20 per month.

  • TMCHull The Marvell College (@TMCHull) reported

    Unfortunately the school telephone lines are currently down, we have KCOM engineers fixing the problem. Sorry for any inconvenience.

  • CSharp4EverMore csharpforevermore (@CSharp4EverMore) reported

    KCOM Hull really don't learn. Thank goodness for third parties logging issues and making them known. I have been stressing out trying to work from home but not a peep from @KCOMhome @KCOMcare. They let people call their phone lines and wait rather than tweet about issues. >:(

  • HullLecturer Mary-Ellen #UCU (@HullLecturer) reported

    @kcom your website isn't working and nor is my internet at home. Today is the 3rd day that the internet has conked out at home in the afternoon. Neighbour yesterday said it was an issue with a local node. I did report it, but not sure whether engineers know.

  • CityView1904 Джарвіс (@CityView1904) reported from City of Kingston upon Hull, England

    Is anyone having KCOM issues today? #Hull #KCOM

  • TMCHull The Marvell College (@TMCHull) reported

    **** IMPORTANT NOTICE**** Unfortunately the school telephone lines are currently down, we have KCOM engineers trying to fix the problem. Sorry for any inconvenience.

  • KaneFulton Kane Fulton (@KaneFulton) reported

    @thomasforth I worked for Kcom's tech helpdesk pre-fibre availability and it was (at times) the most demoralising role. Hull now has it better than most (albeit pricey). Ironically, I now get only slightly better speeds in central Leeds due to the absence of Openreach down my LS1 street.

  • UllCharlieb CharlieB_Ull 🎗️ (@UllCharlieb) reported

    @jacobgarner05 @HullCity But we never do at the kcom. Even against smaller crowds.

  • KarlGriffin16 Karl Griffin (@KarlGriffin16) reported

    Completely destroyed any hope I had of getting my lads into football by taking them to the KCom last night. Awful. Freddie is still complaining about it this morning #hcafc

  • zofiiye Zofia (@zofiiye) reported

    @emma__j__w @ms3comms Sounds terrible, when I look out of my window I see a car they completely blocked so the person can’t get to work or anything if they need to! It feels like a campaign to get more customers to kcom if anything.. they are leaving tools in everyone’s gardens here too.. horrible