KCOM outages and service status in Middlesbrough, England

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Middlesbrough, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Michael (@MikeeP1981) reported 5 minutes ago

  @KCOMhome issues hu89 area net been on n off red light router , saw kcom vans around d earlier but left since went off

• 
  Gary Yorkshire (@GaryYorkshire) reported 7 minutes ago

  @JPAzure @MrCowper Alternative means … go on, like what? Move house to an area with BT coverage? Ring up Elon and get some Starlink? I’m all ears. It’s not the fact that KCOM systems go down, it’s the long fix times. We’re hearing ‘hopefully by Tuesday’.

• 
  Tony Roe.🐯🧡 (@RomeoOscarEcho) reported 8 minutes ago

  @RadioHumberside Too little to late kcom..Uve acted like a cartel in Hull.. Good riddance to ur network..

• 
  KCOM (@KCOMhome) reported 8 minutes ago

  A KCOM spokesperson, said: “We are aware of a network issue that is affecting customers in parts of Hull and Beverley. Our engineers are working work hard to fix the issue and we will give further updates when we have more information.

• 
  VixieP #nhsblueheart💙🇺🇦 (@vixielou1972) reported 8 minutes ago

  @bt_uk No, we moved to Hull so we can now only get @kcom but we desperately want BT to bring a service to Hull that way we could actually get a whole weeks worth of internet. I don’t even bother switching Wi-Fi on my @ee phone I just use my data 🙄

• 
  Andrew Ross (@Andy_Ross1962) reported 10 minutes ago

  @Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.

• 
  lee opie (@leemelonopie) reported 16 minutes ago

  Is @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull

• 
  Al Gradwell (@AlGradwell) reported 17 minutes ago

  @KCOMcare @KCOMhome @hullreporters Day 9 - Engineering team have arrived only knowing about 1 x house and have no idea about the other houses on the street - even though they are all logged. Still no KCOM Customer Services or management update received. The ineptitude continues.

• 
  Rosemary Pearman nee Bakes (@butchsekab) reported 19 minutes ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• 
  Mike Covell (@MikeCovell) reported 21 minutes ago

  Anyone else having intermittent signal with their kcom?