KCOM

KCOM Outage Report in Middlesbrough, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Middlesbrough, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Middlesbrough and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Middlesbrough, England 03/05/2026 00:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (75%)

    Internet (75%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (8%)

    Total Blackout (8%)

  4. E-mail (3%)

    E-mail (3%)

  5. Phone (3%)

    Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • proctorstudio Richard Proctor (@proctorstudio) reported

    @LukeORiche My computer knowledge was hammered out on the anvil of Dell, but this is a hosting software problem not accessible by me. A combination of KCOM, Nasstar and Eclipse. And they seem to have taken the weekend off.

  • man0633 Michael Norfolk (@man0633) reported

    @KCOMhome for the past 5 months i have called you frequently as i am yet to have my billing set up after moving house. Why can’t you deal with this. I have been a KCOM. Customer for over 30 years. All i did was move to a new house. I have not had this with any other utility

  • DanFord1986 Dan Ford (@DanFord1986) reported

    @Haths51 @RSGreen1983 @hulllive Everybody uses the open reach network and is doing fine, so why cant kcom dhare the use of the lines they have? Because it would open up real competition, not these WISPS. Real competition that would drive down prices. Hell, it would also gice us another option to sky!

  • spencer68 Spencer Dixon (@spencer68) reported

    @Nasstar We're a former KCom and now Nasstar customer. Our MPLS network has been up & down since 3am this morning. Your service levels are shockingly bad. Extremely difficult to get hold of anyone. No information what's going on. No indication its even being look at!

  • OptimisticLyon Prof. Sir SL. Backing Boris (@OptimisticLyon) reported

    @Frankel001 @tim_urbancrap @Kevin_Maguire To get full fibre FTTP no one can really compete with KCom at present especially if like some you want a landline phone. KCom are going VOIP in the near future and binning copper wire altogether. There is also the fact the office is based in Hull if you have problems.

  • ThatjamieT Jamie Turnbull (@ThatjamieT) reported

    @bet365 You missed never winning at the KCOM/MKM stadium.

  • jo12525637 Bryan Jones (@jo12525637) reported

    @KCOMhome well, very poor first impression of KCOM. Install day and no internet. Frustratingly, they knew there was an issue a week and a half ago and neither told me or sorted it. I now have a new box with flashing lights that does nothing.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Sat at no mans sky on just my home because of kcom outage.

  • KCOMhome KCOM (@KCOMhome) reported

    @philwalsh4eyes I'm sorry to hear about your problem with your kcom lightstream connection. if you private message us we can do some check with you

  • Stef_Walton Stef Walton (@Stef_Walton) reported

    This has been going on for at least a year on/off after I lost the will to live with the issue. Someone there somewhere must be able to sort their system out for something so bloody simple. This @kcom email address has been in use for 26 years. Craziness