KCOM outages and service status in Malmesbury, England

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Malmesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  David Hoggard (@davidhoggard64) reported 3 minutes ago

  So it would appear I’m not the only one with internet connectivity issues in Hull #kcom #internet #hull

• 
  MotherOfFestiveDragons 🐝👩🏼‍🎓🇪🇺🦖 (@HullMichelle75) reported 5 minutes ago

  @JanPurling Oh Jan 😔 Hope you feel better soon. Someone tweeted about KCOM earlier and said it’s going to be down a couple of days 😯 x

• 
  KCOM (@KCOMhome) reported 6 minutes ago

  A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.

• 
  . (@hcityafc) reported 6 minutes ago

  @kcom internet gone down west of the river by looks of it #uptherobins

• 
  Les (@MartinTwigs68) reported 8 minutes ago

  Kcom broadband has gone down, I ring up and it tells me I'm 172 inline and should use their web page. How f**king ironic

• 
  Al Gradwell (@AlGradwell) reported 10 minutes ago

  @KCOMcare @KCOMhome @hullreporters Day 9 - Engineering team have arrived only knowing about 1 x house and have no idea about the other houses on the street - even though they are all logged. Still no KCOM Customer Services or management update received. The ineptitude continues.

• 
  James Lockwood (@EnfieldTiger) reported 12 minutes ago

  @lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason

• 
  ItsJustJosh (@Craucoes) reported 14 minutes ago

  @JonKirby1974 @KCOMhome @Kcom Please don't blame the customer service/ tech support people you speak to because i used to work for kcom and in a situation like this we aren't told anything either it's not there fault they can't help you

• 
  D🅰️z (@JellyTotPixel) reported 14 minutes ago

  @JackBon60290058 @jordantyson92 kcom its been realy bad today heard it could take 48 hours to fix

• 
  Joseph daniel foster (@DanielDanny4755) reported 15 minutes ago

  @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM