KCOM Outage Report in Malmesbury, Wiltshire, England

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Malmesbury, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

• Internet (58%)
• Wi-fi (26%)
• Total Blackout (14%)
• E-mail (2%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  myllo ._. (@myllotheberol) reported 4 minutes ago

  KCOM UR INTERNET IS ******* ****, I SHOULDN'T HAVE TO USE MY DATA AT HOME YA *****. GO SUCK A ****.

• 
  The Co-operative Bank UK (@CooperativeBank) reported 5 minutes ago

  @JanieSu Hi Jane, we're aware of the issue and working with KCOM to try and resolve it. In the meantime, please can you try turning your WIFI off and accessing our site or app using your mobile data, to see if this works for you. – Sammie

• 
  The Co-operative Bank UK (@CooperativeBank) reported 6 minutes ago

  @eddie3beaumont Hi Eddie, I'm sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing. 1/2

• 
  Steve Robson (@sventiger55) reported 10 minutes ago

  @peter_levy Cooperative Bank customers in Hull area cannot access their online accounts due to a service provider issue involving KCOM. It has been going on for over a week! All parties are blaming each other. Nothing is being done. Please help.

• 
  The Co-operative Bank UK (@CooperativeBank) reported 10 minutes ago

  @AllenResPaulton I'm really sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We are aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM and their provider are ongoing.1/2

• 
  👩🏻‍🦰🍻🤘🏻💙💛 (@MeJo70) reported 11 minutes ago

  Well - if this is your customer service then maybe I’ll give you guys a miss @KCOMhome @KCOMcare #kcom #CustomerService

• 
  smile UK (@bankwithsmile) reported 12 minutes ago

  @mrsjonash Hi Jo, we have been informed that KCOM has resolved this issue with their supplier. Could you try again? We can also be reached on 03457 212 212, 8am - 6pm Monday to Friday, 9am - 5pm Saturday and Sunday. -Chris

• 
  The Co-operative Bank UK (@CooperativeBank) reported 12 minutes ago

  @KeithHornsby Hi Keith, I'm sorry for the trouble you've had accessing the app using your wifi. Some customers have experienced the same issue who hold their broadband with Kcom so it does look like an issue their end. However, our IT team have also been made aware. - Chris

• 
  Jane Shaw (@JanieSu) reported 14 minutes ago

  @CooperativeBank hi I live in Hull and there seems to be a problem at the moment with being able to connect to Internet banking via KCom which is our only available service provider here. I know several friends are having the same issue. I've contacted KCom are you able to help.

• 
  Rach (@dinkyrach) reported 16 minutes ago

  @CooperativeBank @Liam__McNulty I don’t believe this guy is even a KCOM customer!