KCOM

KCOM Outage Report in Malmesbury, Wiltshire, England

Some problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Malmesbury, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Malmesbury and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Malmesbury, Wiltshire, England 02/02/2026 17:05

February 02: Problems at KCOM

KCOM is having issues since 09:40 PM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (72%)

    Internet (72%)

  2. Wi-fi (13%)

    Wi-fi (13%)

  3. Total Blackout (11%)

    Total Blackout (11%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • _falky James Falkingham (@_falky) reported

    @Yorkshire_Grit I had the same issue with BT, got fed up and cancelled contract. In our area KCom have put in the infrastructure for fibre to the premises in local villages around here

  • spudsinwater @spudsinwater (@spudsinwater) reported

    @sparkyhullfc @JoPSmith25 The difference is Hull FC are rarely out of the top half of the top division yet have never averaged over 20k fans throughout a season. As if that would be the case for City in the top half of the PL. Plus the ‘biggest derby in the world’ has never once sold out at the KCOM.

  • Shm4yd Shmayd 🎗️ (@Shm4yd) reported

    kcom is such a **** service lmao been down over an hour and a half and not a single note from them about anything

  • _startingline_ 🤍 ebony-rae 🤍 | 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@_startingline_) reported

    man why does kcom have to go down when i’m watching disney+

  • TellyheVen tv heaven (@TellyheVen) reported

    @Frank27588842 @Ugillham @britcultarchive The cable television (with terrestrial TV and radio) was operated by Rediffusion. The telephone network was owned by the Hull City Corporation (aka Hull Telephone Department) eventually rebounded Kingston Communications and subsequently floated and eventually became KCOM

  • davidapl3 David Lane (@davidapl3) reported

    @KOMCARE problem with account. But waiting too long on phone and no response to emails. KCOM owe me money from my old account and are overcharging me on my new account.

  • dominharvia Dom Harvey (@dominharvia) reported

    @ChillDaffodil4 Fine G1 and KCom is part of that, but Sanctifier en-Vec is a massive problem post-SB

  • LegendsRise_1 LegendsRise (@LegendsRise_1) reported

    @kcom Any chance of some help as to why my connection to my Internet through my mobile phone is rubbish? It spends nearly as much time disabled as I do!!

  • wakka80 leewalker©️🐯🖤🧡 💙 (@wakka80) reported from City of Kingston upon Hull, England

    @Uzzell01 same here even when went down to the kcom photo event 😢

  • JamesSWParker James Parker (@JamesSWParker) reported

    Apparently several people have complained about this and it was also on @RadioHumberside. A ******* crutches had to turn back today after walking all the way down. It’s unacceptable this point of access is cut off at the very end without warning. KCOM stadium should open it up!