KCOM outages and service status in Hoddesdon, England

Problems in the last 24 hours in Hoddesdon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hoddesdon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Sam Reed (@tehreedy) reported 2 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

• 
  Silver Humber (@SilverHumber) reported 5 minutes ago

  @KCOMhome My Lightstream internet is still down despite multiple reboots. What's up KCom?

• 
  sue york (wright) (@lilminx1966) reported 7 minutes ago

  @KCOMhome Hope we are getting a refund for the outage I pay nearly 70 pound a month and had no internet for 8 hours so far not good enough @kcom

• 
  Rach (@dinkyrach) reported 11 minutes ago

  @zigzagtoes @Tosh_ag @MikeeP1981 Kcom itself has primary and secondary dns. You actually miss out on locally cached content by not using Kcom’s dns for your resolution.

• 
  Mihu Nowak (@Mihu_Nowak) reported 12 minutes ago

  @KCOMhome Really??? No duh, current KCOM service it’s in 99.3% so ******🤮🤕I'm curious if I’m able to apply to a tribunal🤔

• 
  Neil Peacock (@neilmpeacock) reported 13 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to their website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  Bean. 🍇 (@HLJOHNO) reported 19 minutes ago

  DAMN IT KCOM

• 
  Andrew Ross (@Andy_Ross1962) reported 21 minutes ago

  @Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.

• 
  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 22 minutes ago

  @andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.

• 
  jodie 🧸🤍 (@auroraluvbot) reported 24 minutes ago

  kcom wifi sucks ***