KCOM Outage Report in Heanor, Derbyshire, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Heanor, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Heanor and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (61%)
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Total Blackout (16%)
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Wi-fi (13%)
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E-mail (4%)
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Phone (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Error404
(@DawsonsLeftPeg) reported
@jordantyson92 @_kirst99 Everyone switching to tethering their phones for data with KCOM being down is strangling the networks. Spoke with a Three rep via DM massive spike in demand.
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Luke Bedford
(@lukebed79) reported
@ExileAryui @KCOMhome The monopoly has broken. With MS3 network cables now laid or being laid around Hull and East riding there is another 7 choices of fibre providers in the area. Im leaving kcom next month to go in a better package which is £20 per month cheaper
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Jordan Tyson
(@jordantyson92) reported
Anyone else’s 4G shite as well? I know Kcom is down like…
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Rach
(@dinkyrach) reported
@zigzagtoes @Tosh_ag @MikeeP1981 Kcom itself has primary and secondary dns. You actually miss out on locally cached content by not using Kcom’s dns for your resolution.
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Jon Kirby
(@JonKirby1974) reported
@Craucoes @KCOMhome @Kcom I never said it was, you're lucky if you can ever get thru in the first place
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Jon Kirby
(@JonKirby1974) reported
Hey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service
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Paul Harper 🐯🏃♂️💙💜
(@paulharper75) reported
@RP2218 @Tesco Yeah, I was assuming it was a KCOM issue. Good that someone paid for you though. 👏
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Mel Brooker 🐝
(@MelJBroo) reported
@HowardGant9 @EE @SkyUK Look at Sky when you can. I cant knock them at all. I got Oakley a phone and the deal they provided me with was amazing. When KCOM was off Sunday, EE was shocking for a signal. Sky had 5G and was so quick!
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sue york (wright)
(@lilminx1966) reported
@KCOMhome Hope we are getting a refund for the outage I pay nearly 70 pound a month and had no internet for 8 hours so far not good enough @kcom
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KCOM
(@KCOMhome) reported
A KCOM spokesperson, said: “We apologise for the service disruption earlier today that affected customers across Hull and parts of East Yorkshire. We’ve been working hard behind the scenes to fix the problem and everything should be returning to normal now.