KCOM Outage Report in Hampshire, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Hampshire, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (75%)
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Wi-fi (13%)
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Total Blackout (8%)
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TV (3%)
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Phone (3%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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Chris Feast
(@chris_feast) reported
@KCOMhome Absolutely shocking customer services! Telephone Kcom Friday 21st October as we had total fibre broadband failure a I sent an email of complaint Saturday acknowledged, Ticket [56087] NO REPLY, NO TELEPHONE CAll week later no broadband.SHOCKING CUSTOMER SERVICE!
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Bradley Boothby
(@boothby_bradley) reported
disgusting service from @KCOMhome @KCOMcare our village has no access to wifi/internet and KCOM won’t send an engineer out until Monday 15th. if you have to work from home, you’re ultimately lose money, great given the current economical climate. worst provider going!!!
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Adam read
(@Adamrea23499297) reported
@elonmusk Lol Hull uk as Kcom is terrible lol 😪
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dale ward
(@wookieward) reported
@KCOMhome had buffering issues for a few days now. Is there a problem in the Hessle area #kcom
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sharon chambers R/N
(@sharocraft) reported
Oh my word 2 hours on live chat with KCOM whilst I’m not complaining about the operators I’m disappointed I can’t have a engineer to come out it will cost me, surely if something isn’t working properly then they have a duty of care to fix it. Hey ho. Stuck with it.
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Mark
(@Burgessappleton) reported
from
City of Kingston upon Hull, England
@KCOMhome @KCOMcare terrible service today in HU8. Is there any known issues? Unable to use Wi-Fi connected to any TVs in the house, also hardwired PS5 isn’t finding a network connection. However, Wi-Fi to iPhone is working!?! Any ideas please? #Internet #KCOM #Hull
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mark hughes
(@sparkyhullfc) reported
anyone else's internet connection struggling to connect or real slow? ever since connections dug up our street, kcom has got slower!
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Darren
(@Dying_Snail) reported
@KCOMcare day 8 without home Internet this time, it been a total of 14 days without home Internet from the last 28 days and I'm down as vulnerable customer on Kcom's system, but I see you still took the full £54.99.
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Alix🍋
(@aIixlemon) reported
power outage uno are they using KCOM?
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John Allison
(@scumfc1005) reported
@RLDToo @derek1910 Never had to "Market" a derby game at the KCOM before. Ticket sales must be really poor for Adam to resort to this from both sets of fans.