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KCOM

KCOM outages and service status in Hampshire, England

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Full Outage Map
  • KCOM generated 0 outage signals in the last 24 hours around Hampshire, including 0 direct reports.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hampshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • davy_lad
    Dave Evans (@davy_lad) reported

    @leemelonopie @KCOMhome It's not our equipment, it is kcom not supplying the service we are paying for

  • bazdjcooper
    Baz Cooper (@bazdjcooper) reported

    Bit of a delay on the old signal front. @bbcburns, can you get KCOM to come and fix me tinterweb.

  • flibberdigibert
    bingbong (@flibberdigibert) reported

    @KCOM as large areas of Hull are without internet, at what point do consider your customers? Give us an update and likely timeframe. There are businesses and customers working from home. Don't treat us like crap cos we will walk.

  • itisalex_
    Robbo ▪️🔸🇬🇧🇹🇷 (@itisalex_) reported

    @KCOMhome Internet is down for those Hull citizens wondering 💩 #KCOM

  • jameskwiths
    James 🎗 (@jameskwiths) reported

    Its ridiculous that @KCOMcare @KCOMhome have not provided any updates and we are having to hear from people online that have rung them that it is expected to be down for a couple days. #KCOM

  • BorisJohnThomas
    John Thomas (@BorisJohnThomas) reported

    @ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated

  • zigzagtoes
    zigzagtoes (@zigzagtoes) reported

    @Tosh_ag @MikeeP1981 It's always worth having a secondary dns. Most of the time I don't realise kcom is down, cos of a back up dns I entered years ago. Anyhoos, main router settings, look for gateway settings, and as secondary put googles (8.8.8.8) or search net for others, in primary put kcoms....

  • EnfieldTiger
    James Lockwood (@EnfieldTiger) reported

    @lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason

  • jezrileyfrench
    Jez riley french (@jezrileyfrench) reported

    @KCOMhome still problematic today (25th) & I'm also still waiting for a full reply to a different issue which I raised directly with Kcom almost 2 weeks ago.

  • Bradley1Scott
    Scott Bradley (@Bradley1Scott) reported

    @peter_levy If KCOM let the other companies share the network under PIA agreement like BT do there would be no need for more poles and digging the streets up