KCOM

KCOM Outage Report in Hampshire, England

Problems detected

Users are reporting problems related to: internet, wi-fi and total blackout.

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Hampshire, England 03/14/2026 08:35

March 14: Problems at KCOM

KCOM is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Wi-fi (23%)

    Wi-fi (23%)

  3. Total Blackout (13%)

    Total Blackout (13%)

  4. E-mail (2%)

    E-mail (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • JR80293548 Justin (@JR80293548) reported

    Barry & Terry giving it big licks about Walmsley, and the guy is very good. But I just remember Setaimata Sa folding him at the KCom a few years back. Never came back on.

  • Stef_Walton Stef Walton (@Stef_Walton) reported

    Guess KCOM is having a mass issue, looks like whole of Hull offline! @KCOMcare @KCOMhome

  • davethetekkie Dave Allanach (@davethetekkie) reported

    The VDSL line at the new house is running at a staggeringly poor 6.9Mb/s down… my 4G connection is showing 2/4 bars and I’m getting 4Mb/s on my phone. That KCOM FTTP connection point outside is looking more attractive by the second.

  • mikec2781 mikec278@googlemail. (@mikec2781) reported

    @KCOMhome Why is my KCOM package going up £3 per month to £44.99, i cannot afford this ? If you live in Barton the same package is £10 cheaper. Why are you ripping off existing customer ?

  • TimRidge3 Tim Ridge (@TimRidge3) reported

    @citytillidie81 @curtiswoodhous8 My mrs is from Hull & we currently live there. She has never lived anywhere else but thinks its wonderful. I pine for sheffield infact the ONLY thing I like about hull is the people. The infrastructure is shocking, roads terrible, kcom monopoly rediculous etc etc

  • HullPhilT PhilT (@HullPhilT) reported

    @AndIsaidNoNoNo @HCAFCTigerlink All of the above, plus meeting Sir Bobby Robson at half time at Fer Ark, when Jan Molby was the gaffer (I was a guest of the sponsor KCom). Losing to Luton and Sir Bobby asked me what I thought the problem was..... 😳

  • rseHoyle Kurt Hoyle (@rseHoyle) reported

    @KCOMhome Hi. Are you currently having issues with Lightstream? It’s not working in HU10. Can’t even load up the KCOM website to go on live chat to report it? 🤔

  • Adam_Pablo Adam Pownall 🌱 (@Adam_Pablo) reported

    As KCOM is down for the whole of Hull are we all going for an early Friday pint?

  • HelenMDirector Helen Garnett MD 🎶❤️ (@HelenMDirector) reported

    I can’t seem to get a response from KCom just a generic response of a page showing the areas they have covered. Can you help people like us get some movement on fast fibre broadband please Burnsy. We don’t want to be left behind: thank you in advance.

  • daehyeonbliss VÌNTAGE wants a gdm 😭 (@daehyeonbliss) reported

    wtf did i just watch? kcom staff that was so unprofessional its fckn live?! hello?