KCOM outages and service status in Hampshire, England

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hampshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  mimi ☁️ (@dokjaqz) reported 9 minutes ago

  and we do have a qualified heaker among kcom so i do not see the need for ysa to be a healer too, im not against ysa being a support bcs her support is still Essential to kcom, every member is essential and has their own strengths but if they reduce her to this role.. euagh

• 
  Sam Reed (@tehreedy) reported 15 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

• 
  Adam 🐯 🌿 (@AlterAdam89) reported 16 minutes ago

  @lilminx1966 @KCOMhome @Kcom Contract states 14 days without service and you will be compensated.

• 
  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 18 minutes ago

  @andreajenkyns Firstly, Hull is not in Lincolnshire. So it's not on your patch and is none of your business. Secondly, Hull has never had traditional red phone boxes, having its own independent phone company, KCom. They are cream.

• 
  Rosemary Pearman nee Bakes (@butchsekab) reported 19 minutes ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• 
  Tony Roe.🐯🧡 (@RomeoOscarEcho) reported 19 minutes ago

  @RadioHumberside Too little to late kcom..Uve acted like a cartel in Hull.. Good riddance to ur network..

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  Scott Bradley (@Bradley1Scott) reported 22 minutes ago

  @peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services

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  Tom Butler.🇹🇷The Bransholme Tiger 🐯🇹🇷 (@TomButl55445942) reported 24 minutes ago

  @KCOMhome kcom say sorry for the inconvenience of the internet problems today ten hours without any internet and they say sorry

• 
  Jeanniebabe 💙 (@g01dy) reported 24 minutes ago

  @KCOMhome Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.

• 
  Gazarelda (@Gazarelda) reported 25 minutes ago

  @official_seany @andreajenkyns You think KCom should fix potholes?