KCOM Outage Report in Hampshire, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Problems in the last 24 hours in Hampshire, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (63%)

2. 

   Total Blackout (17%)

3. 

   Wi-fi (17%)

4. 

   E-mail (2%)

5. 

   TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• FirTreeFox (@foxxfir) reported 3 minutes ago

  Wtf is wrong with my internet @kcom

• The Co-operative Bank UK (@CooperativeBank) reported 5 minutes ago

  @AllenResPaulton I'm really sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We are aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM and their provider are ongoing.1/2

• Mattbot (@En2erTheMattrix) reported 7 minutes ago

  Ive found 3 baby spiders in my home because of kcom outage.

• Royal Bridlington (@royalhotelbrid) reported 8 minutes ago

  "@kcom is there a problem with your website ..been trying to get on there for last hour"

• KCOM Care (@KCOMcare) reported 9 minutes ago

  @k_brooks61 This has been confirmed as an issue, not just isolated to KCOM but one that is also affecting other providers such as BT, SKY we have been informed there is an issue with the third party who manages the routing to The CO-OP Banks website, this company is actively investigating.

• Gasmaned1957 (@EnergasLtd) reported 16 minutes ago

  @CooperativeBank So your issue must be affecting KCOM in Hull ?

• mark (@markcoops23) reported 17 minutes ago

  @KCOMhome To be fair to kcom I can’t complain for their service and customer service but I would@like existing long time customers to be offered deals like this every now and again. Show to Christmas love to your original customers

• The Co-operative Bank UK (@CooperativeBank) reported 19 minutes ago

  @KeithHornsby Hi Keith, I'm sorry for the trouble you've had accessing the app using your wifi. Some customers have experienced the same issue who hold their broadband with Kcom so it does look like an issue their end. However, our IT team have also been made aware. - Chris

• Mags (@MrsMags_C) reported 22 minutes ago

  @KCOMcare I am having the same issue. Can’t get onto @CooperativeBank website using KCom wifi. I used to be able to so something seems to have happened in the last few days….

• Cllr Fareham (@CllrFareham) reported 27 minutes ago from City of Kingston upon Hull, England

  @ceeing42 I assume this was before Kcom. Yes I significantly disagreed with much of the programme - kids in a sweet shop - but some good was done. The irony of our revenue support being imperilled because we had piles of money we hadn’t sought was not lost on me