KCOM Outage Report in Hampshire, England
No problems detected
If you are having issues, please submit a report below.
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Hampshire, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
-
Internet (61%)
-
Total Blackout (19%)
-
Wi-fi (16%)
-
E-mail (2%)
-
TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
-
James Bennett
(@JBennett360) reported
KCOM fibre has generally been a good product. However, this service you provide now is not the service we once had. Prices have gone up and service quality has gone down.
-
smile UK
(@bankwithsmile) reported
@mrsjonash Hi Jo, I'm sorry you haven't been able to log in. I can assure you that our online services are working. We're aware of issues affecting KCOM's customers & understand that an investigation between KCOM & their provider are ongoing.1/2
-
Craig Arthur 🏴
(@craiginscotland) reported
@faisalislam KCOM decided not to pass on their contractual price rise this year to help customers. Shame BT have not. Fortunately I’m leaving them at the end of the month and saving over £13 a month for a faster product.
-
The Co-operative Bank UK
(@CooperativeBank) reported
@eddie3beaumont Hi Eddie, I'm sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM & their provider are ongoing. 1/2
-
Jane Shaw
(@JanieSu) reported
@CooperativeBank hi I live in Hull and there seems to be a problem at the moment with being able to connect to Internet banking via KCom which is our only available service provider here. I know several friends are having the same issue. I've contacted KCom are you able to help.
-
KCOM Care
(@KCOMcare) reported
@MrsMags_C @CooperativeBank This has been confirmed as an issue, not just isolated to KCOM but one that is also affecting other providers such as BT, SKY we have been informed there is an issue with the third party who manages the routing to The CO-OP Banks website, this company is actively investigating.
-
Royal Bridlington
(@royalhotelbrid) reported
"@kcom is there a problem with your website ..been trying to get on there for last hour"
-
The Co-operative Bank UK
(@CooperativeBank) reported
@JanieSu Hi Jane, we're aware of the issue and working with KCOM to try and resolve it. In the meantime, please can you try turning your WIFI off and accessing our site or app using your mobile data, to see if this works for you. – Sammie
-
The Early Tigers
(@TigersEarly) reported
@1904Irrelevants where Kcom is now down Carr Lane
-
kim brooks
(@k_brooks61) reported
@KCOMcare there is an issue with kcom customers logging into the co op bank mobile app on WiFi ! This is verified by Co op bank Twitter account - is this being resolved ?