KCOM Outage Report in Hampshire, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Hampshire, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (73%)
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Total Blackout (14%)
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Wi-fi (11%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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elongated muskrat
(@yadlen_) reported
Can KCOM please explain why I was told there was an issue with my router and then when I changed it there was still no internet? Sounds like a you problem.
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Ofcom
(@Ofcom) reported
@domhall @gwobek @domhall Hi Dominic, regarding landline provision, BT and KCOM are the only providers in the UK that are required to provide a service upon request. They should advise if this can be provided.
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Brian M A
(@brianma68) reported
@KCOM why are my down load speeds so low?
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Alan Atkinson
(@AlanAtkinson85) reported
@HullCityLive Ehab now uses Whisper after KCom turned their back on him. Similar with the takeover, he's sending facsimiles to Turkey - just bad pictures of money with smiling fans behind it.
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James
(@Hendothermic_) reported
@Caddicarus Meanwhile my internet is the most unreliable **** I've ever had to pay for. If anyone from KCOM is reading this, **** you, give me the 400mbps download I'm paying for, not ******* 80 if anything at all.
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FirTreeFox
(@foxxfir) reported
Wtf is wrong with my internet @kcom
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Lee Brown
(@lablife46) reported
@kcom another poor night’s connectivity… probably not helped by the fact the connection box on the telegraph post is taped up because the casing is damaged. Again an expensive and shocking service. People in Hull deserve much better!
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Kyle Booth
(@KyleBooth101) reported
@Everton Worst support to coke to the KCOM this season
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Kai Green
(@bipolarminddrop) reported
@KCOMhome currently getting 10mbps download speeds and ping of 40ms+ ping to any server, including the KCOM servers that usually have 1ms ping. Have full upload speed, however. Is there an issue on your end?
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Kane Fulton
(@KaneFulton) reported
@stuartjpage @WeAreOpenreach @NOW I was very patient with the advisor who was friendly, so I agreed to try a new microfilter first. I was less impressed with her 'If it's not the microfilter then I dunno what the problem is' line! Kcom customers don't know how good they have it.