KCOM

KCOM Outage Report in Hampshire, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Hampshire, England 12/20/2025 02:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (61%)

    Internet (61%)

  2. Total Blackout (19%)

    Total Blackout (19%)

  3. Wi-fi (16%)

    Wi-fi (16%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • DarylHBM Daryl (@DarylHBM) reported

    So @HullBadgeMan was and still is first project I trusted myself with since that time. It something I’ve known all my life , from my dad buying badges while he was doorman at 3tuns at BP to becoming seller at 12 at KCOM. Never did I see me running badge making but here we are

  • ninjawalrus68 Jez Kaye (@ninjawalrus68) reported

    @CooperativeBank @bankwithsmile for 7 days now users of KCOM, Sky, BT and Virgin internet have not been able to access online banking without using mobile data or a VPN. All I see is "3rd party" "not our problem" "pushing for a resolution". You're a major bank, get on with it.

  • sventiger55 Steve Robson (@sventiger55) reported

    @peter_levy Cooperative Bank customers in Hull area cannot access their online accounts due to a service provider issue involving KCOM. It has been going on for over a week! All parties are blaming each other. Nothing is being done. Please help.

  • bankwithsmile smile UK (@bankwithsmile) reported

    @MrsQuantrill Hi. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites. Unfortunately as this isn't an issue with our systems or suppliers we don't have any control of when it will be resolved. - Jack

  • craiginscotland Craig Arthur 🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@craiginscotland) reported

    @faisalislam KCOM decided not to pass on their contractual price rise this year to help customers. Shame BT have not. Fortunately I’m leaving them at the end of the month and saving over £13 a month for a faster product.

  • royalhotelbrid Royal Bridlington (@royalhotelbrid) reported

    "@kcom is there a problem with your website ..been trying to get on there for last hour"

  • mikebowman999 Mike Bowman (@mikebowman999) reported

    @patrickbryant32 @CooperativeBank Patrick, if you are still having problems, there is a work round. If you instal VPN software then Coop Bank website and app will not realize you are on Sky, Virgin, BT, or KCOM etc. I just did it myself and it worked a treat. Express VPN has a 30 day money back guarantee!

  • myllotheberol myllo ._. (@myllotheberol) reported

    KCOM UR INTERNET IS ******* ****, I SHOULDN'T HAVE TO USE MY DATA AT HOME YA *****. GO SUCK A ****.

  • KCOMcare KCOM Care (@KCOMcare) reported

    @k_brooks61 This has been confirmed as an issue, not just isolated to KCOM but one that is also affecting other providers such as BT, SKY we have been informed there is an issue with the third party who manages the routing to The CO-OP Banks website, this company is actively investigating.

  • k_brooks61 kim brooks (@k_brooks61) reported

    @KCOMcare there is an issue with kcom customers logging into the co op bank mobile app on WiFi ! This is verified by Co op bank Twitter account - is this being resolved ?