KCOM

KCOM Outage Report in Hampshire, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Hampshire, England 02/08/2026 09:00

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • KCOMhome KCOM (@KCOMhome) reported

    Part 1/2 A KCOM spokesperson said: “We have identified the technical issue affecting our network and our engineers are working hard to fix it. Thanks to the resilience built into our network the issue was picked up within minutes and most people’s services should have been

  • johncopleyhull John Copley (@johncopleyhull) reported

    @KCOMhome @hulllive fancy the story KCOM leave family without the internet for almost a month over Christmas? Lack of engineers and customer service!

  • brokenviolin83 Tom (@brokenviolin83) reported

    Just received an email from a 'KCOM Customer Champion Specialist' what the **** is one of those ???!!!! And if they are sooo good, why is the service soo **** ?!

  • TimxSaxby Timothy Saxby (@TimxSaxby) reported

    Is anyone else KCOM internet down tonight?

  • Droid_1989 Richard (@Droid_1989) reported

    That KCOM issue in Hull last night is the exact reason why KCOM's monopoly over there is a really bad idea.

  • theLeosRL (Marty) New Era 23 #uptheleopards (@theLeosRL) reported

    @RalphDaveralph @KCOMhome We have the same problem kcom sh☆te

  • auroraluvbot jodie 🧸🤍 (@auroraluvbot) reported

    kcom wifi sucks ***

  • Merlot1109 Merlot&Shiraz (@Merlot1109) reported

    @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

  • vikingphotoyork Viking Photography York (@vikingphotoyork) reported

    @Holmes_Rich @KCOMhome There are issues with KCOM at the moment

  • Hull50 🌸 Mandy 🌸 (@Hull50) reported

    @KCOMhome Never any offers for existing customers! having to pay extortionate prices for crap internet that doesn’t even reach every room #Hull #kcom #ripoff