KCOM outages and service status in Hampshire, England

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hampshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rune (@Rune_Norule) reported 6 minutes ago

  bruh i just wanted to come on and see what’s going on for kcom but damn nvr mindddd

• 
  Jake woolford (@Jakewoolford01) reported 7 minutes ago

  @kcom might just be the worst Wifi provider ever

• 
  Steve Parker (@steviee_p) reported 7 minutes ago

  @indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable

• 
  Goodmeister (@goodmeister) reported 10 minutes ago

  @AvonandsomerRob I'm in Hull and we have Kcom which isn't available anywhere else. (We have white phone boxes, not red). I pay for 600mps and it's way faster than anywhere else I've been. They offer up to 900 here as well. New customer offer is £35pm here as well.

• 
  Amber (@blacklab115) reported 10 minutes ago

  kcom have got to sort their net out as we pay good money for crap internet!

• 
  Mike Covell (@MikeCovell) reported 11 minutes ago

  Kcom signal has dropped 4 times s8nce 9n the phone with tech support. Are new router is due any day.

• 
  Rach "Favus" Smith" 🏳️‍⚧️🦒 (@mrfavus) reported 14 minutes ago

  @KCOMhome I contacted my work IT dept and they confirmed it was a routing problem with Kcom

• 
  D🅰️z (@JellyTotPixel) reported 14 minutes ago

  @JackBon60290058 @jordantyson92 kcom its been realy bad today heard it could take 48 hours to fix

• 
  Daniel Rose (@ExileAryui) reported 15 minutes ago

  @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.

• 
  John Thomas (@BorisJohnThomas) reported 16 minutes ago

  @ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated