KCOM Outage Report in Hampshire, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Full Outage Map
E-mailProblems in the last 24 hours in Hampshire, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hampshire and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (61%)
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Wi-fi (23%)
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Total Blackout (11%)
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E-mail (3%)
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TV (1%)
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Phone (1%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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smile UK
(@bankwithsmile) reported
@MrsQuantrill Hi. I can assure you that all of our online services are working as normal. We're aware of issues affecting KCOM's customers accessing certain sites. Unfortunately as this isn't an issue with our systems or suppliers we don't have any control of when it will be resolved. - Jack
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Jez Kaye
(@ninjawalrus68) reported
@CooperativeBank @bankwithsmile for 7 days now users of KCOM, Sky, BT and Virgin internet have not been able to access online banking without using mobile data or a VPN. All I see is "3rd party" "not our problem" "pushing for a resolution". You're a major bank, get on with it.
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Catseye
(@gtdpda) reported
Hey @virginmedia are you able to deliver Internet services through @KCOMhome infrastructure because KCOM don't seem to want me as a customer...
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The Co-operative Bank UK
(@CooperativeBank) reported
@JanieSu Hi Jane, we're aware of the issue and working with KCOM to try and resolve it. In the meantime, please can you try turning your WIFI off and accessing our site or app using your mobile data, to see if this works for you. – Sammie
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Daryl
(@DarylHBM) reported
So @HullBadgeMan was and still is first project I trusted myself with since that time. It something I’ve known all my life , from my dad buying badges while he was doorman at 3tuns at BP to becoming seller at 12 at KCOM. Never did I see me running badge making but here we are
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Kane Fulton
(@KaneFulton) reported
@thomasforth I worked for Kcom's tech helpdesk pre-fibre availability and it was (at times) the most demoralising role. Hull now has it better than most (albeit pricey). Ironically, I now get only slightly better speeds in central Leeds due to the absence of Openreach down my LS1 street.
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The Co-operative Bank UK
(@CooperativeBank) reported
@pvbsc1 We're aware of an issue with a third party who manages the internet traffic routing for some UK internet and mobile providers. It's affecting several, for example, BT, SKY, KCOM and EE. I want to assure you we're working with the third party to resolve as quickly as possible. 1/2
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Twizt🇧🇼
(@CityTwizt) reported
@MCFC_Luke_ @WWEGareth Not legally nah lad, Hull and surrounding area is stuck with KCOM who sponsor the stadium and it means paying £6k to get them to fit their lines for the full street and I'm not staying in this gaff for life it's awful 😭
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Ryan Westerdale
(@Ryw434) reported
@DoctorBenjy @bt_uk Could be worse, you could live here in Hull where Kcom have a monopoly, along with terrible customer service and sky high prices. You'd also live in Hull which is bad enough as is
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👩🏻🦰🍻🤘🏻💙💛
(@MeJo70) reported
Well - if this is your customer service then maybe I’ll give you guys a miss @KCOMhome @KCOMcare #kcom #CustomerService