KCOM outages and service status in Hampshire, England

Problems in the last 24 hours in Hampshire, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Hampshire, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  zigzagtoes (@zigzagtoes) reported 7 minutes ago

  @Tosh_ag @MikeeP1981 It's always worth having a secondary dns. Most of the time I don't realise kcom is down, cos of a back up dns I entered years ago. Anyhoos, main router settings, look for gateway settings, and as secondary put googles (8.8.8.8) or search net for others, in primary put kcoms....

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  Jeanniebabe 💙 (@g01dy) reported 7 minutes ago

  @KCOMhome @KCOMcare Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.

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  TeeGee (@Suimavave) reported 8 minutes ago

  @D_L1997 That Golding support try at the Kcom is gonna hit me like a steam train

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  Andrew Ross (@Andy_Ross1962) reported 8 minutes ago

  @Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.

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  David (@MyMSPDay) reported 10 minutes ago

  KCOM having another internet outage in #Hull. The service has been periodically unreliable recently.

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  Jez riley french (@jezrileyfrench) reported 14 minutes ago

  @KCOMhome still problematic today (25th) & I'm also still waiting for a full reply to a different issue which I raised directly with Kcom almost 2 weeks ago.

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  Luke Bedford (@lukebed79) reported 20 minutes ago

  @ExileAryui @KCOMhome The monopoly has broken. With MS3 network cables now laid or being laid around Hull and East riding there is another 7 choices of fibre providers in the area. Im leaving kcom next month to go in a better package which is £20 per month cheaper

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  Mihu Nowak (@Mihu_Nowak) reported 22 minutes ago

  @KCOMhome Really??? No duh, current KCOM service it’s in 99.3% so ******🤮🤕I'm curious if I’m able to apply to a tribunal🤔

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  sue york (wright) (@lilminx1966) reported 22 minutes ago

  @KCOMhome Hope we are getting a refund for the outage I pay nearly 70 pound a month and had no internet for 8 hours so far not good enough @kcom

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  James Lockwood (@EnfieldTiger) reported 23 minutes ago

  @lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason