KCOM

KCOM Outage Report in Exeter, Devon, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Exeter, Devon, England 11/29/2025 07:35

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (62%)

    Internet (62%)

  2. Wi-fi (21%)

    Wi-fi (21%)

  3. Total Blackout (15%)

    Total Blackout (15%)

  4. E-mail (1%)

    E-mail (1%)

  5. TV (1%)

    TV (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • markjwt Mark Taylor (@markjwt) reported

    @KCOMhome @EmmaHardyMP Hi Emma...could you help me? My mum has alzheimers and KCOM have cut her fone off, depriving her of a potential life line if she has another stroke. She had obviously cancelled her DD but I didn't find out until today

  • HullTeslaModel3 Rich & Sharon EV Adventures 🇬🇧&🇫🇷 (@HullTeslaModel3) reported

    @Cosmic_Carol I spent an age trying to get KCOM filters to block unsuitable material... but ultimately failed. No matter what it'd block YouTube, Netflix, & even our home CCTV. Again tried Google Family Link, but gave up, because their Chromebooks needed my login every power up. Frustrating.

  • aleoli2007 Keith and Away (@aleoli2007) reported

    @MartinSLewis Can't receive Social tariff broadband with KCOM as already a customer. However can receive it on lowest speed of 30 currently on 300. New customers can get any speed. KCOM is a monopoly

  • waynetatton Wayne Tatton (@waynetatton) reported

    @SWGfL_Official I'm having real trouble accessing SWGFL and Project Evolve - my web browser keeps timing out. All other websites are fine. Please can I check that all is well at your end as my internet provider (KCOM) are saying it's an issue with the website. Thanks

  • sharocraft sharon chambers R/N (@sharocraft) reported

    Oh my word 2 hours on live chat with KCOM whilst I’m not complaining about the operators I’m disappointed I can’t have a engineer to come out it will cost me, surely if something isn’t working properly then they have a duty of care to fix it. Hey ho. Stuck with it.

  • wookieward dale ward (@wookieward) reported

    @KCOMhome had buffering issues for a few days now. Is there a problem in the Hessle area #kcom

  • AbrahamHwhite A.🇻🇦🏳️‍🌈 (@AbrahamHwhite) reported

    Why is the market for broadband so terrible in Hull? Monopolies. Prices have gone up by 9% in a year yet there are literally just two providers - Three and KCOM - that cover my residential area near a high street and the university

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    KCOM WIFI IS ACTUAL ****.

  • DanHKRHCAFC D (@DanHKRHCAFC) reported

    @davidwheldrake @hullkrofficial Yeah coz the kcom is a **** hull unless city are playing there

  • spudsinwater @spudsinwater (@spudsinwater) reported

    @andy_mansell72 @Carlwilks2011 Why don’t you look at the crowds both rugby teams were getting last time they were in the 2nd divisions of their sport and compare that with City this season? The BIGGEST DERBY IN THE WORLD had never once sold out at the KCOM / MKM in the top division of its sport. FACT.