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KCOM

KCOM Outage Report in Exeter, Devon, England

Why is my KCOM service not working?

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Full Outage Map

Problems in the last 24 hours in Exeter, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  • 57% Internet (57%)
  • 27% Wi-fi (27%)
  • 13% Total Blackout (13%)
  • 1% E-mail (1%)
  • 1% Phone (1%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Chris_P_Green
    Chris Green (@Chris_P_Green) reported

    @Ofcom @KCOMcare Also what about my complaint about KCOM that I sent to you in January that you ignored? You haven’t taken action in years so I won’t hold my breath for you to suddenly take action now....

  • bazdjcooper
    Baz Cooper (@bazdjcooper) reported

    There have been some teams that have come to the KCOM this season and given it a real go, have made life difficult for #hcafc. Northampton Town the worst by some distance, rolled over and offered their bellies for a rampant tickling.

  • Hulllos1
    Hulllos (@Hulllos1) reported

    @SkintDad @KCOMhome You do have a choice, I moved my KC fibre from KCOM to @purebroadband and pay £25 a month, much cheaper for the same service!

  • Goolie6
    Goolie (@Goolie6) reported

    Well it's brown bin day tommorow be interesting to see if cart can get down street it couldn't last week for green bin. Kcom creating caos. #Goole

  • Advanced_Alarms
    Advanced_Alarms (@Advanced_Alarms) reported

    doesn’t do bank holidays or Sundays, apologies to our customers who had a limited response to emails set over the weekend as we as currently using a router & 4g dongle from the IT junk pile. Hopefully #kcom will resolve the issue & get us connected again 2/2

  • timcaulfield
    Tim Caulfield (@timcaulfield) reported

    @JeffStelling Lol I recall Hull City asking fans 2 turn up with their own paint & brushes 2 help do up Boothferry Park. Moved 2 Kcom & club / players became more aloof. Maybe its the clubs with financial parity with fans that care. Which company made that less likely? Starts with S ends in Y

  • AlanAtkinson85
    Alan Atkinson (@AlanAtkinson85) reported

    @SkintDad @KCOMhome That's the general opinion I hear. I think the damage was done to KCom during the broadband era. Which was utterly appalling. But they've improved a lot and as I say, I can't fault their current services. They're also very good to deal with too, should you need to call them.

  • hcafckarl
    Karl (@hcafckarl) reported

    O2 are ******* **** it takes absolutely ages for anything to load on 4G. What a joke. It’s bad enough being on KCOM internet as well 😡

  • TheRealMike
    Dr Mike Willis (@TheRealMike) reported

    Great service from @kcom and @OpenreachHelp this morning fixing my broken line. I only reported the fault last night. A tree branch had been rubbing against the line and had worn through in such a way that broadband worked, albeit slowly, but the phone didn't work at all.

  • hull_libraries
    Hull Libraries (@hull_libraries) reported

    @ysomendez Hello, yes this is a problem we have had intermittently since this morning. It is a KCom issue and they are working on it. Our apologies.