KCOM outages and service status in Exeter, England

Problems in the last 24 hours in Exeter, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Mihu Nowak (@Mihu_Nowak) reported 3 minutes ago

  @KCOMhome Really??? No duh, current KCOM service it’s in 99.3% so ******🤮🤕I'm curious if I’m able to apply to a tribunal🤔

• 
  AJ (@alanjury) reported 4 minutes ago

  @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.

• 
  Mark Newton (@ragandboneman) reported 5 minutes ago

  @peter_levy Hi Peter, we have had no Internet service all day in HU14. 40 mins with KCOM tech help desk and still no resolution. Help please !

• 
  ItsJustJosh (@Craucoes) reported 9 minutes ago

  @Gazzz_91 @KCOMhome KCOM State in there contract you will still pay for a non functioning service, Unless it has been 14 days or longer

• 
  Daniel Rose (@ExileAryui) reported 12 minutes ago

  @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.

• 
  Chris Davis (@CornHoleDavis) reported 16 minutes ago

  The @The1904Club is a good listen but @bbcburnsy can you get Kcom to come down and sort your internet out? You're massively delayed and your voice keeps dropping out.

• 
  (Marty) New Era 23 #uptheleopards (@theLeosRL) reported 18 minutes ago

  @RalphDaveralph @KCOMhome We have the same problem kcom sh☆te

• 
  hc (@indianasc0nes) reported 22 minutes ago

  @PollardRach I was on KCom when I lived in Hull, it was the worst internet provider I’ve ever experienced. The TV would disconnect from the WiFi despite it being less than 2m from the router. Signal upstairs was non existent. Horrendous

• 
  Phil Bagwell (@SupernovaPhil88) reported 26 minutes ago

  God help KCOM, Internet is about to go down ten fold in HU3, 4, 5 and 6

• 
  Gazarelda (@Gazarelda) reported 30 minutes ago

  @official_seany @andreajenkyns You think KCom should fix potholes?