KCOM outages and service status in Exeter, England

Problems in the last 24 hours in Exeter, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Amber (@blacklab115) reported 4 minutes ago

  @kcom our lightstream is terrible get it sorted please

• 
  John Thomas (@BorisJohnThomas) reported 6 minutes ago

  @ispreview do you have email i could contact you with i need some help with broadband issues I've been having for few years now i went to openreach,bt,virgin,kcom etc even ofcom but no one could help with the issue I'm having im desperate any help will be greatly appreciated

• 
  Ben Anderson (@B4nd000) reported 8 minutes ago

  ******* KCOM is the worst init:/ never seems to work fully

• 
  Peter Brady (@peternb70) reported 8 minutes ago

  @KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless

• 
  Dan (@danjsansam) reported 10 minutes ago

  Kcom going down again early???

• 
  Goodmeister (@goodmeister) reported 12 minutes ago

  @AvonandsomerRob I'm in Hull and we have Kcom which isn't available anywhere else. (We have white phone boxes, not red). I pay for 600mps and it's way faster than anywhere else I've been. They offer up to 900 here as well. New customer offer is £35pm here as well.

• 
  Scott Bradley (@Bradley1Scott) reported 14 minutes ago

  @peter_levy If KCOM let the other companies share the network under PIA agreement like BT do there would be no need for more poles and digging the streets up

• 
  Adam (@Cardinal_Malt) reported 14 minutes ago

  @ciaran296 @KCOMhome I know it might be hard to believe (especially after today's outage) when I say this, but as someone who has lived outside of hull, kcom lightstream is actually more reliable and stable then some of the providers of had elsewhere

• 
  TeeGee (@Suimavave) reported 16 minutes ago

  @D_L1997 That Golding support try at the Kcom is gonna hit me like a steam train

• 
  Les (@MartinTwigs68) reported 18 minutes ago

  Kcom broadband has gone down, I ring up and it tells me I'm 172 inline and should use their web page. How f**king ironic