KCOM

KCOM Outage Report in Exeter, Devon, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Exeter, Devon, England 01/26/2026 13:00

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (73%)

    Internet (73%)

  2. Total Blackout (13%)

    Total Blackout (13%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. TV (2%)

    TV (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • funky_nelli funky nelli (@funky_nelli) reported

    To anyone contemplating using @Connexin for your home broadband, don't! Their customer service levels are appalling. Left without internet since Saturday, no tech support by phone, web chat replies take hours. Wish I'd stayed with kcom. Moral is cheaper isn't always better

  • nai_shunn Nai⁷🌙 (@nai_shunn) reported

    uh wtf is happening here on kcom?! WHSUSBS

  • Pannypannypan Panny (@Pannypannypan) reported

    **** Argos and **** Hitachi. After a 20 minute wait some guy tried to help me connect the tv to the wifi by telling me to do the things I’d done 10 times, then hung up on me when I told him I live in Hull so my internet provider is KCom.

  • therobertsadam Adam Roberts 🇭🇰 (@therobertsadam) reported

    @JoshEland @GabrielBaraldi_ It's because KCOM was never nationalised into BT

  • hcafckarl Karl (@hcafckarl) reported from City of Kingston upon Hull, England

    KCOM must be down not seen any Liverpool fans on Snapchat tonight

  • hullrickshaws Neil (@hullrickshaws) reported

    @andycomfort : Saw The Who at the KCOM. They never played this. Disappointed.

  • jarvis_not Shanpagne (@jarvis_not) reported

    Anyone having internet issues? Are we under cyber attack? People from Plymouth to the North on SM reporting issues with Sky, PlusNet, KCOM and possibly other providers.

  • spurge_1974 Paul Spurgeon (@spurge_1974) reported

    @bazdjcooper I'm not judging him as a person, I'm sure he's a great family guy...I'm judging him as a football manager and quite frankly he's the worst tactician imo. Pre kcom the previous managers simply just didn't have the resources or expectations back then as we were low league fodder.

  • adamjennison Adam Jennison (@adamjennison) reported

    Anytime else having serious @KCLightstream issues in Hessle? I've very little bandwidth & my VPN is failing.

  • lukeOT92 Luke (P)JF 🎗 (@lukeOT92) reported

    @JonKirby1974 I know, I couldn’t believe what I was hearing! Worst side I’ve seen at the KCOM