KCOM outages and service status in Exeter, England

Problems in the last 24 hours in Exeter, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Daniel Rose (@ExileAryui) reported 3 minutes ago

  @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.

• 
  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 5 minutes ago

  @ReformDylan @andreajenkyns Yet more ignorance from Reform activists. Hull has never had traditional red phone boxes. It's always had its own independent telephone company, now KCom. And its phone boxes are cream. BT has never operated in Hull.

• 
  (Marty) New Era 23 #uptheleopards (@theLeosRL) reported 6 minutes ago

  @RalphDaveralph @KCOMhome We have the same problem kcom sh☆te

• 
  Gareth smith (@Gareth416) reported 10 minutes ago

  @KCOMhome Terrible service from KCOM, one of the most expensive providers in the Country and we are stuck with them in Hull. I bet we won't even be compensated for this mess, been off all day now and it's regularly dropping out.

• 
  soph (@sophgamess) reported 10 minutes ago

  I just wanted to play battlefield 1 all day and my internet is still down🫠 ****** Kcom surprise surprise

• 
  Andy (@andyrobertshull) reported 11 minutes ago from City of Kingston upon Hull, England

  @KirstieMAllsopp We had this issue in Hull for a long time as historically we had Hull Telephones that eventually became KCOM. It's only in the last few years when the Government changed the law and we got hundreds of telephone poles from different companies that things have changed!

• 
  lin 💥 (@HWNGKKYU) reported 12 minutes ago

  @yeojuromi IM EATING THIS YEARS KCOM SO BAD I JUST REALIZED THERES HRTZ WAV KICKFLIP PRODUCE 101 TOO

• 
  Michael (@MikeeP1981) reported 16 minutes ago

  Is @KCOMhome @KCOMcare down? Red light flashing on box #kcom #karoo

• 
  Tony Roe P/F 🐯 (@RomeoOscarEcho) reported 17 minutes ago

  @PhilGraham19 Thanks Phil. We're going to leave this kcom shyte Internet service.

• 
  Steve Parker (@steviee_p) reported 17 minutes ago

  @indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable