KCOM

KCOM Outage Report in Exeter, Devon, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Exeter, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Exeter and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Exeter, Devon, England 12/24/2025 07:30

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (63%)

    Internet (63%)

  2. Total Blackout (20%)

    Total Blackout (20%)

  3. Wi-fi (14%)

    Wi-fi (14%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • dinkyrach Rach (@dinkyrach) reported

    @Ash_470 @PollardRach Kcom do not use the same lines as BT, they are fibre direct to the premises on their own network.

  • indianasc0nes hc (@indianasc0nes) reported

    @PollardRach I was on KCom when I lived in Hull, it was the worst internet provider I’ve ever experienced. The TV would disconnect from the WiFi despite it being less than 2m from the router. Signal upstairs was non existent. Horrendous

  • steviee_p Steve Parker (@steviee_p) reported

    @indianasc0nes @PollardRach I'm in Hull on Kcom, never had any bother with it whatsoever. If your WiFi is causing you problems then it's likely that your router is at fault. Kcom offer a free service to help with that also

  • g01dy Jeanniebabe 💙 (@g01dy) reported

    @KCOMhome Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.

  • albertj485 Albert  (@albertj485) reported

    @ZenInternetHelp Hi - I've recently moved into a temporary rental and it would be great to order your service, unfortunately for my next move I may be moving into the KCOM monopoly. If I move and you're not able to connect at my new address am I subject to early termination fees?

  • paulbowler60 Paul B (@paulbowler60) reported

    @RobBfromDerby @KEdge23 Ha. Even if number 1 was a thing, having moved from Derbyshire for work, I still wouldn’t get a decent Wi-Fi signal from the wonderful KCom of Hull 😬

  • MyMSPDay David (@MyMSPDay) reported

    KCOM having another internet outage in #Hull. The service has been periodically unreliable recently.

  • sonder_star Mx. Star (@sonder_star) reported

    why is my wifi down and kcom said its an era thing yet nobody i know in my area is affected 😭😭😭 pls my datas gonna run out

  • Bradley1Scott Scott Bradley (@Bradley1Scott) reported

    @peter_levy If KCOM let the other companies share the network under PIA agreement like BT do there would be no need for more poles and digging the streets up

  • TigeraxGG Tigerax (@TigeraxGG) reported

    Kcom is down again. It’s getting cancelled. Fuxk the unprofessional staff and the company it’s fine tomorrow