KCOM outages and service status in Exeter, England

Problems in the last 24 hours in Exeter, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Exeter, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  MrHuggy (@mrhuggy) reported 1 second ago

  @KCLightstream @KCOMhome Is there any issues with the network as the internet connection is down for me here in Bilton.

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  WanderingSocialist (@RightHater) reported 12 seconds ago

  @The_B KCOM have THE worst comms processes. Literally took them 5 hours to even respond and the website still says no issues. Terrible.

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  Steve Parker (@steviee_p) reported 3 minutes ago

  @indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable

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  Ashley 🔶 (@itzashley06x) reported 4 minutes ago

  Never mind, it’s KCOM doing maintenance work 🙄

• 
  TRUTHS ALWAYS (@cybertruckSly) reported 5 minutes ago

  🚨🇬🇧 BREAKING: The UK’s communications regulator, Ofcom, has officially recognized Starlink as a suitable broadband option under the country’s 10 Mbps Universal Service Obligation (USO). According to UK broadband outlet ISPreview, homes with access to an affordable Starlink plan may no longer be eligible for a USO broadband connection through BT or KCOM. Reports indicate that some applicants have already had their USO requests denied because Starlink service was available at their address. Earlier this year, Ofcom also noted that the introduction of lower-cost Starlink plans helped reduce the number of UK properties without access to affordable, decent broadband to roughly 4,000. The decision marks another milestone for Starlink, reinforcing its role as a practical connectivity solution for rural and underserved communities across the UK.

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  Scott Bradley (@Bradley1Scott) reported 7 minutes ago

  @peter_levy If KCOM let the other companies share the network under PIA agreement like BT do there would be no need for more poles and digging the streets up

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  Gary Yorkshire (@GaryYorkshire) reported 7 minutes ago

  @JPAzure @MrCowper Alternative means … go on, like what? Move house to an area with BT coverage? Ring up Elon and get some Starlink? I’m all ears. It’s not the fact that KCOM systems go down, it’s the long fix times. We’re hearing ‘hopefully by Tuesday’.

• 
  DogeDesigner (@cb_doge) reported 8 minutes ago

  BREAKING: UK telecom regulator Ofcom confirms Starlink is a viable broadband alternative under the UK’s 10 Mbps Broadband USO rules. 🇬🇧 • Ofcom confirmed this directly to UK broadband publication ISPreview. • This means that if affordable Starlink service is available at a property, it may no longer qualify for a USO connection from BT or KCOM. • Some applicants have already been refused a USO connection because Starlink was available. • Back in May, Ofcom said cheaper Starlink plans helped reduce the number of premises without affordable decent broadband to around 4,000. This is good news for Starlink, giving it stronger recognition from the UK regulator as a real broadband solution for remote and underserved areas.

• 
  Error404 (@DawsonsLeftPeg) reported 11 minutes ago

  @jordantyson92 @_kirst99 Everyone switching to tethering their phones for data with KCOM being down is strangling the networks. Spoke with a Three rep via DM massive spike in demand.

• 
  Paul Reavley (@reavo81) reported 13 minutes ago

  @craigo_28 @Connexin In fairness… I think even KCOM would be down if a car full of drunken criminals had ploughed through their exchange box…