KCOM outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  ItsJustJosh (@Craucoes) reported 5 minutes ago

  @JellyTotPixel @HullMichelle75 @JanPurling From my experience working with the engineering team across KCOM yes it can take upto two weeks they aren’t in no hurry the HU8 outage at the end of last year took that long but most only take 2-3 days

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  Paul Harper 🐯🏃‍♂️💙💜 (@paulharper75) reported 6 minutes ago

  @RP2218 @Tesco Yeah, I was assuming it was a KCOM issue. Good that someone paid for you though. 👏

• 
  Patrice (@Patrice_Supply) reported 9 minutes ago

  @pdaantizio @halfironmum We're all EE in this house and the WiFi is KCOM. I don't know if it was Internet based or network based.

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  🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reported 9 minutes ago

  Kcom are absolute dog shite idk how there's so many issues constantly

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  Nathan Spencer (@_Nathan_Spencer) reported 10 minutes ago

  Love it when kcom goes down mid fifa game

• 
  James Lockwood (@EnfieldTiger) reported 12 minutes ago

  @lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason

• 
  24 Karat Recordings (@Recordings24) reported 13 minutes ago

  @KCOMcare im leaving KCOM Can't message you. "unable to send" and customer service sucks. Speeds are awful and I pay for 400mb down. Lucky to get 200. I'm out of contract and wont be renewing

• 
  Andy Clark (@andyclark1973) reported 14 minutes ago from Kirk Ella, England

  @kcom could we have an ETA for a fix for the current network outage please. There's nothing on your website

• 
  Peter Brady (@peternb70) reported 16 minutes ago

  @KCOMhome @jobrady68 Another day gone by and still slow speeds but no answer from Kcom 😴 will have to start the refund route and looking for an alternative provider #poorsupport #faceless

• 
  Chris Davis (@CornHoleDavis) reported 20 minutes ago

  The @The1904Club is a good listen but @bbcburnsy can you get Kcom to come down and sort your internet out? You're massively delayed and your voice keeps dropping out.