KCOM

KCOM Outage Report in Croydon, Greater London, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Croydon, Greater London, England 01/16/2026 03:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent KCOM outage reports came from the following cities: London, Hackney and Hounslow.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomHounslow Internet
United KingdomCroydon Internet
United KingdomLondon Internet
United KingdomLondon Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Rob_Bernard Rob Bernard (@Rob_Bernard) reported from Brentford, England

    @Harryp78 Not in a position to mock after the non event at the KCom. Awful game & conditions. One bit of class settled it.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • KCOMhome KCOM (@KCOMhome) reported

    @NHSHullCCG We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter account

  • KCOMhome KCOM (@KCOMhome) reported

    @JacobUK_ Please let us know if you are continuing to have issue.  Either calls us on 01482 606101 or on our live chat service. Thanks,  KCOM

  • AwReza Alexander Reza Wood (@AwReza) reported

    @marktheram7 Same in Hull. Goes way back as the area has it's own independent phone network. KCOM. That's why we cannot change supplier, bit of a monopoly which is rubbish for price . The phone box is cream to highlight this

  • KCOMcare KCOM Care (@KCOMcare) reported

    @VinnieBrockweIl We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

  • KCOMcare KCOM Care (@KCOMcare) reported

    @PinderAlex We are aware of an issue currently affecting some KCOM customers and our engineers are working hard to identify the problem. We're sorry for the inconvenience that the issue is causing. As soon as we have any further information, we'll update our Twitter / Facebook account

  • RichieLyric Richie Bard Baker-Donaldson (@RichieLyric) reported

    @willsonjamesd @PincottDale @KCOMhome Aww, how nice of you to patronize me, if that was the issue I wouldn't have made my comment. Kcom affiliate are you?

  • trevtricky Trevor Jones (@trevtricky) reported

    KCom down again. Such expensive rubbish!!

  • PincottDale Dale Pincott (@PincottDale) reported

    @willsonjamesd @RichieLyric @KCOMhome I've used signal monitoring software for years now (on kcom's advice) with a ASUS ROG Rapture router. I've had issues with hardwire connections and Wireless. Kcom are the common denominator.

  • mattpoulton Matt Poulton (@mattpoulton) reported

    @KCOMhome Hi KCOM couple of questions about your Full Fibre service please... - Is the telephone service delivered via interface to the router with Full Fibre? Is it possible to keep an existing telephone number (KCOM) with a switch from copper to fibre?

  • jwaugh1607 j.waugh (@jwaugh1607) reported

    @Communitykc Help deleted all e mails by accident how do you retrieve them. KCOM saying you can’t!!!