KCOM outages and service status in Croydon, England
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Full Outage Map
- KCOM generated 0 outage signals in the last 24 hours around Croydon, including 0 direct reports.
KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Croydon, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Live Outage Map Near Croydon, England
The most recent KCOM outage reports came from the following cities: Southwark, and Fulham.
| City | Problem Type | Report Time |
|---|---|---|
 Southwark
|
Wi-fi | 1 month ago |
|
Fulham
|
Total Blackout | 1 month ago |
|
Croydon
|
Internet | 5 months ago |
|
Croydon
|
Internet | 5 months ago |
|
Southwark
|
Internet | 6 months ago |
|
Croydon
|
Internet | 6 months ago |
Community Discussion
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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bingbong (@flibberdigibert) reported@KCOM as large areas of Hull are without internet, at what point do consider your customers? Give us an update and likely timeframe. There are businesses and customers working from home. Don't treat us like crap cos we will walk.
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Jeanniebabe 💙 (@g01dy) reported@KCOMhome Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.
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Error404 (@DawsonsLeftPeg) reported@jordantyson92 @_kirst99 Everyone switching to tethering their phones for data with KCOM being down is strangling the networks. Spoke with a Three rep via DM massive spike in demand.
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James Lockwood (@EnfieldTiger) reported@lucyk512 To get the data to your local mast, the mobile networks will use a line to the mast. In the rest of the country there's a choice of providers. In Hull there's KCom. So if it's a core problem with KCom, that probably explains the reason
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KCOM (@KCOMhome) reported@FrEaK_HullFC Hi Steve, our customer service & technical support teams have been open since 8am today. If you call 01482 602555 you should be able to select the options to get through to an adviser. Apologies you haven't been able to reach us yet. Many Thanks KCOM.
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Gary Yorkshire (@GaryYorkshire) reported@JPAzure @MrCowper Alternative means … go on, like what? Move house to an area with BT coverage? Ring up Elon and get some Starlink? I’m all ears. It’s not the fact that KCOM systems go down, it’s the long fix times. We’re hearing ‘hopefully by Tuesday’.
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Neil Peacock (@neilmpeacock) reported@KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to their website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔
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JillHB (@jill_hb) reported@KCOMhome @houdsmum Hi Alyson, I’ve had exactly the same issue today. KCOM advised there’s an issue with the letter not including details of phone bolt-on package. Hope this helps.
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Rach "Favus" Smith" 🏳️⚧️🦒 (@mrfavus) reported@KCOMhome I contacted my work IT dept and they confirmed it was a routing problem with Kcom
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Chris Jackson (@ChrisJa53783666) reported@KCOMhome As usual, KCOM down last night and again this morning! Do they hate HU7 or what?