KCOM outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Croydon, England

The most recent KCOM outage reports came from the following cities: Southwark, and Fulham.

City	Problem Type	Report Time
Southwark	Wi-fi	28 days ago
Fulham	Total Blackout	28 days ago
Croydon	Internet	5 months ago
Croydon	Internet	5 months ago
Southwark	Internet	6 months ago
Croydon	Internet	6 months ago

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Merlot&Shiraz (@Merlot1109) reported 2 minutes ago

  @KCOMhome appalling connection at HU17 all day, we have a smart wifi booster and that is of no help whatsoever. In our last home we had PlusNet and never had an issue in 10 years, KCOM aren’t performing well tbh, we rely on wifi more than ever as many work from home.

• 
  Emma.Watching.History🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 (@SpectatorEmma) reported 4 minutes ago

  @SkyNews BT telephone boxes are red. Hull & the surrounding area are not served by BT. Phone boxes in Hull and the surrounding area are cream with service provided by KCOM Group Ltd.

• 
  Mike Covell (@MikeCovell) reported 4 minutes ago

  Anyone else having intermittent signal with their kcom?

• 
  Rosemary Pearman nee Bakes (@butchsekab) reported 7 minutes ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• 
  ItsJustJosh (@Craucoes) reported 11 minutes ago

  @JonKirby1974 @KCOMhome @Kcom Please don't blame the customer service/ tech support people you speak to because i used to work for kcom and in a situation like this we aren't told anything either it's not there fault they can't help you

• 
  Jake James #FBPE #RejoinEU #FBPA (@MFIJake) reported 16 minutes ago

  @ReformDylan @andreajenkyns Yet more ignorance from Reform activists. Hull has never had traditional red phone boxes. It's always had its own independent telephone company, now KCom. And its phone boxes are cream. BT has never operated in Hull.

• 
  Chris Green (@Chris_P_Green) reported 16 minutes ago

  @angus_young61 Take a walk down Cranbrook Avenue towards Greenwood Avenue you have KCOM poles with interconnecting wires one side with Connexion Poles on the other, it's unbelievable and totally unappealing and once their wires go up Cranbrook Avenue will look ridiculous. @DianaJohnsonMP

• 
  Tosh&Piffle (@t__and__p) reported 16 minutes ago

  @thomasforth Hull's network was owned by the council. Due to an accident of history, it retained its local monopoly long after BT had to let others onto its network. As Oftel (sic) homed in, KCOM invested heavily in broadband technologies, to fend off BT and compete outside its area.

• 
  Mx. Star (@sonder_star) reported 16 minutes ago

  why is my wifi down and kcom said its an era thing yet nobody i know in my area is affected 😭😭😭 pls my datas gonna run out

• 
  Gary Yorkshire (@GaryYorkshire) reported 17 minutes ago

  @JPAzure @MrCowper Alternative means … go on, like what? Move house to an area with BT coverage? Ring up Elon and get some Starlink? I’m all ears. It’s not the fact that KCOM systems go down, it’s the long fix times. We’re hearing ‘hopefully by Tuesday’.