KCOM outages and service status in Croydon, England

Problems in the last 24 hours in Croydon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Croydon, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Andrew Ross (@Andy_Ross1962) reported 6 minutes ago

  @Chamaerion @andreajenkyns Hull never had red phone boxes. They were never part of the Post Office or BT. They are owned by KCOM and are usually cream coloured.

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  David Hoggard (@davidhoggard64) reported 7 minutes ago

  So it would appear I’m not the only one with internet connectivity issues in Hull #kcom #internet #hull

• 
  Patrice (@Patrice_Supply) reported 7 minutes ago

  @pdaantizio @halfironmum We're all EE in this house and the WiFi is KCOM. I don't know if it was Internet based or network based.

• 
  Steve Parker (@steviee_p) reported 8 minutes ago

  @indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable

• 
  Phil Bagwell (@SupernovaPhil88) reported 11 minutes ago

  God help KCOM, Internet is about to go down ten fold in HU3, 4, 5 and 6

• 
  Paula Burnby (@BurnbyPaula) reported 12 minutes ago

  @jobrady68 @KCOMhome Appalling service from Kcom

• 
  lin 💥 (@HWNGKKYU) reported 13 minutes ago

  @yeojuromi IM EATING THIS YEARS KCOM SO BAD I JUST REALIZED THERES HRTZ WAV KICKFLIP PRODUCE 101 TOO

• 
  Michael (@MikeeP1981) reported 19 minutes ago

  Don’t realise how much doesn’t work these days when internet goes down Ring doorbell Sky Q Streaming Alexa Lights and Plugs Heating Not ideal when #Disabled and rely on it …. Been over 4 hours #Kcom

• 
  Jez riley french (@jezrileyfrench) reported 20 minutes ago

  @KCOMhome still problematic today (25th) & I'm also still waiting for a full reply to a different issue which I raised directly with Kcom almost 2 weeks ago.

• 
  Jeanniebabe 💙 (@g01dy) reported 23 minutes ago

  @KCOMhome Rubbish service in HU12 for a few days now. Come on KCom we pay through the nose for your broadband at least make it work properly.