KCOM

KCOM Outage Report in Croydon, Greater London, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Croydon, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Croydon and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Croydon, Greater London, England 02/13/2026 07:05

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (76%)

    Internet (76%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (9%)

    Total Blackout (9%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Live Outage Map Near Croydon, Greater London, England

The most recent KCOM outage reports came from the following cities: London, City of London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Internet
United KingdomLondon Internet
United KingdomCity of London Internet
United KingdomLondon Internet
United KingdomHackney Total Blackout
United KingdomHounslow Internet

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports Near Croydon, England

Latest outage, problems and issue reports in Croydon and nearby locations:

  • Rob_Bernard Rob Bernard (@Rob_Bernard) reported from Brentford, England

    @Harryp78 Not in a position to mock after the non event at the KCom. Awful game & conditions. One bit of class settled it.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • KyleBooth101 Kyle Booth (@KyleBooth101) reported

    @Everton Worst support to come to the KCOM this season, easily

  • railton42 CHRIS RAILTON (@railton42) reported

    @bbcburnsy morning David, on behalf of many residents on Victoria Dock, would it be possible for your team to contact Kcom, and ask the “men in suits” why we still haven’t got a Landline, been down since Boxing Day! Absolutely vital for some! Ta!

  • CooperativeBank The Co-operative Bank UK (@CooperativeBank) reported

    @KeithHornsby Hi Keith, I'm sorry for the trouble you've had accessing the app using your wifi. Some customers have experienced the same issue who hold their broadband with Kcom so it does look like an issue their end. However, our IT team have also been made aware. - Chris

  • HoppersHopkins Hoppers (@HoppersHopkins) reported

    @mkmbs I'd bring my 7 year old exiled Tiger who still hasn't been to the KCOM for a game, it's tough being a junior City supporter down South, poor kid gets grief from Gillingham youth and plastic Spurs kiddos!

  • Ally_Moments Ally (@Ally_Moments) reported

    @KCOMcare I downloaded the Kcom app today and it won't go past the login screen. A company whose sole purpose is communication and you can't make your app work?

  • bipolarminddrop Kai Green (@bipolarminddrop) reported

    @KCOMhome currently getting 10mbps download speeds and ping of 40ms+ ping to any server, including the KCOM servers that usually have 1ms ping. Have full upload speed, however. Is there an issue on your end?

  • Laurenc53826262 Laurence Howe (@Laurenc53826262) reported

    @CooperativeBank My problem was that the KCOM DNS was unable to locate the Co-operative bank. I have switched to using VPN and that has sorted the problem.

  • Ace247 Jack Hammer... 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Ace247) reported

    @KCOMhome Fantastic service, wouldn't change to another provider regardless of who it is ... #KCOM #KCOMhome

  • mikebowman999 Mike Bowman (@mikebowman999) reported

    @patrickbryant32 @CooperativeBank Patrick, if you are still having problems, there is a work round. If you instal VPN software then Coop Bank website and app will not realize you are on Sky, Virgin, BT, or KCOM etc. I just did it myself and it worked a treat. Express VPN has a 30 day money back guarantee!

  • KaneFulton Kane Fulton (@KaneFulton) reported

    @stuartjpage @WeAreOpenreach @NOW I was very patient with the advisor who was friendly, so I agreed to try a new microfilter first. I was less impressed with her 'If it's not the microfilter then I dunno what the problem is' line! Kcom customers don't know how good they have it.