KCOM

KCOM Outage Report in Carlisle, Cumbria, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Carlisle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Carlisle, Cumbria, England 02/12/2026 23:30

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (78%)

    Internet (78%)

  2. Wi-fi (11%)

    Wi-fi (11%)

  3. Total Blackout (7%)

    Total Blackout (7%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • aleoli2007 Keith and Away (@aleoli2007) reported

    @MartinSLewis Can't receive Social tariff broadband with KCOM as already a customer. However can receive it on lowest speed of 30 currently on 300. New customers can get any speed. KCOM is a monopoly

  • yhksweep mie ✩ (@yhksweep) reported

    she'll continue to write the epilogue for him for eternity....a never ending story for the one who loves the story the most... for the person kcom is desperately trying to save WAH

  • Peterbarley91 Barley (@Peterbarley91) reported

    Also had to buy a Wi-Fi extender and it’s still rubbish! Ms3 have now finished laying there lines down here so it the router isn’t resolved I will be leaving Kcom

  • steventraff83 Steve Trafford (@steventraff83) reported

    @TruthTalkingMav It’s become principal with me now twice I’ve tried to buy the cheaper tickets for the games at Kcom for the website to tell me they’re sold out and had to buy more expensive tickets, the whole ticket situation has been terrible it’s just typical RL shooting itself in the foot

  • jo_hudgell Joanne Hudgell (@jo_hudgell) reported

    No broadband @kcom think my power cable not working… unacceptable to wait 5 days for them to post one out to me on the off chance it is the cable. If it isn’t please call back they say! Any recommendations for a new provider?

  • aleoli2007 Keith and Away (@aleoli2007) reported

    @MoneySavingExp Can't receive Social tariff broadband with KCOM as already a customer. However can receive it on lowest speed of 30 currently on 300. New customers can get any speed. KCOM is a monopoly

  • ralphchops Ralphchops™ (@ralphchops) reported

    @TheBardOfAnlaby Ms3 buddy they are laying down a new fibre network won’t need to stay with kcom anymore 20/30 less a month in some cases

  • Daveayres62 DJPA (@Daveayres62) reported

    @KCOMcare To the residents of Hornsea. Steer clear of KCOM broadband. They are a real **** show. Been waiting for connection since 1st Nov and without internet for a week now. Was due a fix this morning but no show after waiting in all day. Seriously a broadband company to avoid

  • Stevew17171717 Steve w (@Stevew17171717) reported

    @liamelve @wehavehaditnow Liam go to kcom these poles are 1950 technology with no support they will be down soon when connexin fail

  • jacqui_hudson jacqui hudson 🇬🇧 (@jacqui_hudson) reported

    A broken internet box since Thursday. I wonder how long Kcom will take to send a new one out and what to do with it once it arrives!