KCOM outages and service status in Carlisle, England

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Carlisle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Paul Harper 🐯🏃‍♂️💙💜 (@paulharper75) reported 6 minutes ago

  @RP2218 @Tesco Yeah, I was assuming it was a KCOM issue. Good that someone paid for you though. 👏

• 
  Steve Parker (@steviee_p) reported 11 minutes ago

  @indianasc0nes @PollardRach There's no other line based provider in the area for people to review, that's the issue and a lot of people tend only to leave reviews when disgruntled. If any other provider was enter the area it wouldn't make a difference as they would rent Kcom lines though M3 are laying cable

• 
  Paula Burnby (@BurnbyPaula) reported 11 minutes ago

  @KCOMhome Why do you need to access my account to explain what the additional £3 is being used for unless I sign up for 2 years with a service that at best is mediocre? Surely you aren’t that inept you can’t give a reason behind the different charges? #avoidingthequestion #kcom

• 
  Helen Stebbings (@helenstebb) reported 13 minutes ago

  @MartinSLewis I've banked with @Barclays for 38 years and never had a single problem. Had my phone and later internet with kcom for 32 years. Now because of their ridiculous pricing and the fact their don't have a monopoly in Hull any more I am changing

• 
  D🅰️z (@JellyTotPixel) reported 14 minutes ago

  @jordantyson92 yeah mine not working went of same time as kcom i looked on the o2 website an it said a mast near u is not working

• 
  DogeDesigner (@cb_doge) reported 17 minutes ago

  BREAKING: UK telecom regulator Ofcom confirms Starlink is a viable broadband alternative under the UK’s 10 Mbps Broadband USO rules. 🇬🇧 • Ofcom confirmed this directly to UK broadband publication ISPreview. • This means that if affordable Starlink service is available at a property, it may no longer qualify for a USO connection from BT or KCOM. • Some applicants have already been refused a USO connection because Starlink was available. • Back in May, Ofcom said cheaper Starlink plans helped reduce the number of premises without affordable decent broadband to around 4,000. This is good news for Starlink, giving it stronger recognition from the UK regulator as a real broadband solution for remote and underserved areas.

• 
  Emma.Watching.History🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇺🇦 (@SpectatorEmma) reported 19 minutes ago

  @SkyNews BT telephone boxes are red. Hull & the surrounding area are not served by BT. Phone boxes in Hull and the surrounding area are cream with service provided by KCOM Group Ltd.

• 
  Jon Kirby (@JonKirby1974) reported 22 minutes ago

  Hey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service

• 
  Scott Bradley (@Bradley1Scott) reported 28 minutes ago

  @peter_levy Bt have to let other companies use there network so why are KCOM being like this . This will give people more Choices on who will provide there services

• 
  Les (@MartinTwigs68) reported 32 minutes ago

  My kcom internet is down again