KCOM Outage Report in Carlisle, Cumbria, England

KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

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Problems in the last 24 hours in Carlisle, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Carlisle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

1. 

   Internet (78%)

2. 

   Wi-fi (13%)

3. 

   Total Blackout (5%)

4. 

   E-mail (3%)

5. 

   Phone (3%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• The Co-operative Bank UK (@CooperativeBank) reported 57 seconds ago

  @AllenResPaulton I'm really sorry you haven't been able to log in. I can assure you that all of our online services are working as normal. We are aware of issues affecting KCOM's customers accessing certain sites & we understand that investigations between KCOM and their provider are ongoing.1/2

• The Early Tigers (@TigersEarly) reported a minute ago

  @1904Irrelevants where Kcom is now down Carr Lane

• KCOM Care (@KCOMcare) reported a minute ago

  @MrsMags_C @CooperativeBank This has been confirmed as an issue, not just isolated to KCOM but one that is also affecting other providers such as BT, SKY we have been informed there is an issue with the third party who manages the routing to The CO-OP Banks website, this company is actively investigating.

• Mike Bowman (@mikebowman999) reported 5 minutes ago

  @patrickbryant32 @CooperativeBank Patrick, if you are still having problems, there is a work round. If you instal VPN software then Coop Bank website and app will not realize you are on Sky, Virgin, BT, or KCOM etc. I just did it myself and it worked a treat. Express VPN has a 30 day money back guarantee!

• Jez Kaye (@ninjawalrus68) reported 5 minutes ago

  @CooperativeBank @bankwithsmile for 7 days now users of KCOM, Sky, BT and Virgin internet have not been able to access online banking without using mobile data or a VPN. All I see is "3rd party" "not our problem" "pushing for a resolution". You're a major bank, get on with it.

• Steve Robson (@sventiger55) reported 5 minutes ago

  @peter_levy Cooperative Bank customers in Hull area cannot access their online accounts due to a service provider issue involving KCOM. It has been going on for over a week! All parties are blaming each other. Nothing is being done. Please help.

• kim brooks (@k_brooks61) reported 9 minutes ago

  @KCOMcare there is an issue with kcom customers logging into the co op bank mobile app on WiFi ! This is verified by Co op bank Twitter account - is this being resolved ?

• Kyle Booth (@KyleBooth101) reported 15 minutes ago

  @Everton Worst support to come to the KCOM this season, easily

• James Bennett (@JBennett360) reported 20 minutes ago

  KCOM fibre has generally been a good product. However, this service you provide now is not the service we once had. Prices have gone up and service quality has gone down.

• Mags (@MrsMags_C) reported 20 minutes ago

  @KCOMcare I am having the same issue. Can’t get onto @CooperativeBank website using KCom wifi. I used to be able to so something seems to have happened in the last few days….