KCOM Outage Report in Carlisle, Cumbria, England
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Carlisle, England
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Carlisle and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (78%)
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Wi-fi (11%)
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Total Blackout (7%)
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TV (2%)
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Phone (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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soph
(@sophgamess) reported
I just wanted to play battlefield 1 all day and my internet is still down🫠 ****** Kcom surprise surprise
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KCOM
(@KCOMhome) reported
A KCOM spokesperson, said: “We are aware of a network issue that is affecting customers in parts of Hull and Beverley. Our engineers are working work hard to fix the issue and we will give further updates when we have more information.
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Michael
(@MikeeP1981) reported
Don’t realise how much doesn’t work these days when internet goes down Ring doorbell Sky Q Streaming Alexa Lights and Plugs Heating Not ideal when #Disabled and rely on it …. Been over 4 hours #Kcom
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ItsJustJosh
(@Craucoes) reported
@JonKirby1974 @KCOMhome @Kcom Please don't blame the customer service/ tech support people you speak to because i used to work for kcom and in a situation like this we aren't told anything either it's not there fault they can't help you
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zigzagtoes
(@zigzagtoes) reported
@Tosh_ag @MikeeP1981 It's always worth having a secondary dns. Most of the time I don't realise kcom is down, cos of a back up dns I entered years ago. Anyhoos, main router settings, look for gateway settings, and as secondary put googles (8.8.8.8) or search net for others, in primary put kcoms....
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IAN_EBO_LAD
(@ebolad1) reported
@KCOMhome @kcom this months bill is on hold till you fix it we pay good money and yet we have no internet
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Dave Evans
(@davy_lad) reported
@leemelonopie @KCOMhome It's not our equipment, it is kcom not supplying the service we are paying for
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Jon Kirby
(@JonKirby1974) reported
Hey @kcomhome and @kcom, just to let you know that any hours I lose from being unable to work from home I'll be invoicing you direct for it to be reimbursed. You charge some of the highest rates in the country for your broadband and its piss poor along with your customer service
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James 🎗
(@jameskwiths) reported
Its ridiculous that @KCOMcare @KCOMhome have not provided any updates and we are having to hear from people online that have rung them that it is expected to be down for a couple days. #KCOM
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Reşit Kurşun
(@Reshody) reported
@MrCowper I don’t know what kind of deal you have with @KCOMhome but it is about how much you loose man. I lost more money than I pay for monthly service. Do you think Kcom will compansate? Not in a million years.