KCOM outages and service status in Carlisle, England

Problems in the last 24 hours in Carlisle, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Carlisle, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

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  D🅰️z (@JellyTotPixel) reported 3 minutes ago

  @jordantyson92 yeah mine not working went of same time as kcom i looked on the o2 website an it said a mast near u is not working

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  Mike Horsfield (@MikeHorsfield1) reported 7 minutes ago

  @peter_levy Hi Peter, just received message from Kcom, 12 hours after internet restored. Not about having no internet, can do other things, it’s about the appalling service and No communication from them. Are they on your show tonight

• 
  Ashley 🔶 (@itzashley06x) reported 8 minutes ago

  Never mind, it’s KCOM doing maintenance work 🙄

• 
  Jez riley french (@jezrileyfrench) reported 8 minutes ago

  @KCOMhome still problematic today (25th) & I'm also still waiting for a full reply to a different issue which I raised directly with Kcom almost 2 weeks ago.

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  dazedwonnie • alizé's death in bliss (@heewonsmuse) reported 11 minutes ago

  KCOM LIM3 IS SO BAD

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  val ˘͈ᵕ˘͈ met 리오 (@i3hwngg) reported 12 minutes ago

  kcom what the sctual **** was that

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  Neil Peacock (@neilmpeacock) reported 16 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to their website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  Mark Adams (@A96740Adams) reported 23 minutes ago

  @KarenJukes2 @andreajenkyns You find out. Educate yourself at the same time instead of proudly displaying your ignorance. They belong to KCOM a PLC and a company that has always run an independent telephone exchange and never part of the then GPO. They were originally cream.

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  Daniel Rose (@ExileAryui) reported 24 minutes ago

  @JonKirby1974 The issue is in any other city it wouldn’t effect the entire infrastructure such as retail or hospitality but most companies are forced to use kcom and now they are no doubt losing custom and therefor money, it’s a sham… and needs addressing.

• 
  mark dawson (@dogster24) reported 29 minutes ago from City of Kingston upon Hull, England

  @bbcburnsy kcom didn't do too well in Withernsea with their fibre install , chaos most of the time. There was damage to other services and the paths are worse now than they ever was and for what ? We had plenty of choice off the open reach network ...