KCOM

KCOM Outage Report in Cambridge, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Cambridge, England 01/12/2026 18:25

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (70%)

    Internet (70%)

  2. Total Blackout (15%)

    Total Blackout (15%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • spencer68 Spencer Dixon (@spencer68) reported

    @Nasstar We're a former KCom and now Nasstar customer. Our MPLS network has been up & down since 3am this morning. Your service levels are shockingly bad. Extremely difficult to get hold of anyone. No information what's going on. No indication its even being look at!

  • craigpullman craig w pullman (@craigpullman) reported from City of Kingston upon Hull, England

    @emerald1910 Kcom fined me £120 for missing an appointment I never had in January (theft as far as I'm concerned!) and they've only just (last week) credited my account but not returned it! Taking liberty's is an understatement! 🙄

  • OptimisticLyon Prof. Sir SL. Backing Boris (@OptimisticLyon) reported

    @Frankel001 @tim_urbancrap @Kevin_Maguire To get full fibre FTTP no one can really compete with KCom at present especially if like some you want a landline phone. KCom are going VOIP in the near future and binning copper wire altogether. There is also the fact the office is based in Hull if you have problems.

  • ThatjamieT Jamie Turnbull (@ThatjamieT) reported

    @bet365 You missed never winning at the KCOM/MKM stadium.

  • YUJlHWANG YUJI (@YUJlHWANG) reported

    kcom is so mid… it was ruined by groups of stupid people

  • DanFord1986 Dan Ford (@DanFord1986) reported

    @Haths51 @RSGreen1983 @hulllive Why would you put infrastructure in without knowing you have a viable customer base 1st? That was the whole point of them approaching KCOM to rent out some of its capacity. Yes it would cost a lot, no denying that but you can't tell me it wouldnt be made back.

  • Old_GrandpaJoe Old Grandpa Joe — Joe Collins (@Old_GrandpaJoe) reported

    @lukeOT92 My last two tweets will tell you that I agree with you Luke, Elder looks identical to Greaves, our stadium is still called the KCOM and our second goal scorer vs Cardiff was Lewis Coyle, not Lewie. Terrible

  • AloisaTrancyy Dakota 🏳️‍⚧️ (@AloisaTrancyy) reported

    KCOM internet going down at the stroke of midnight like a bad modern rendition of A Christmas Carol…

  • VillageVeganUK FriendlyVillageVegan #WestmonsterMustFall (@VillageVeganUK) reported

    @DanPott99779297 @KCOMhome Go to Pure, great service, great people and cheaper than KCom. KCom are just rip off merchants.

  • ClubHein ClubHein (@ClubHein) reported

    @quarantiern Yes (ignoring the absolutely terrible game at the KCOM in October)