KCOM Outage Report in Cambridge, England

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

• Internet (56%)
• Wi-fi (27%)
• Total Blackout (14%)
• E-mail (2%)
• Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Hilary Andre 3.5% (@HilaryAndre1) reported 46 seconds ago

  @guardian We sort of got taken over by Virgin as originally Blueyonder, then Telewest. Therefore we never had an actual contract - when we moved to E Yorks we left Virgin with no penalty. We now have to be with KCOM. Sole supplier round here. Seem good so far!

• 
  Big 🎅🏿 (@Begbieeee) reported 2 minutes ago

  @sam_welburn @KCOMhome I still stand on my podium of kcom are crap

• 
  ℙℍ𝕀𝕃 ℍ𝔸𝕍𝔼ℝℂℝ𝕆𝔽𝕋 (@Phil_Havercroft) reported 6 minutes ago

  @wonthisscar @KCOMcare They're playing dumb to the issue, Chris. All gaming services are being throttled by Kcom for some reason at the moment, but on facebook, they're denying it and blaming people downloading Call of Duty updates en-masse. Very annoying, I pay for 400mpbs and expect what I pay for.

• 
  Simon Fox (@FoxyRhino) reported 8 minutes ago

  Just thinking I hope Coote doesn't fall down the slope in the in-goal but then remembered there isn't one at the KCOM

• 
  James Willson (@willsonjamesd) reported 10 minutes ago

  @DanLittle180 @DavidMeyler Kcom do a 900Mbps package now so guessing it is, £79 a month isn’t too bad either

• 
  Ben Guzdek (@benguzdek) reported 10 minutes ago from City of Kingston upon Hull, England

  Without a doubt the most dramatic end to a Grand Final I’ve ever seen. Hardaker misses the conversion to win the game for Wigan, Fages misses his drop-goal to win the game for Saints. But from the rebound, Jack Welsby touches down! The scenes in the KCOM stadium are insane!

• 
  Ann Godden (@anngodden) reported 11 minutes ago

  @SolHughesWriter Well, never criticise the 3 Hull MPs for the same thing, because we have a monopoly provider in KCOM.

• 
  Littlerayofsunshine (@Sam54542076) reported 13 minutes ago

  @MartinSLewis When local businesses are going bust, why are you intent on harming them. I live in Hull and I'm perfectly happy with kcom. We have one of the fastest Internet speeds in the country. Customer service is excellent.

• 
  Matt Wilson (@MWHULL) reported 13 minutes ago

  @KCOMcare can someone help me please? You keep sending bills to my uncles house when KCOM was notified that he had been found dead 17th March shortly after, my sister was then advised the account had been closed down and the nominal amount had been removed from the account?

• 
  Mr E. Mann (@NKBTN) reported 19 minutes ago

  "All our customer experience advisors are busy" says the KCOM helpline hold music. Customer Experience Advisor. If that isn't the wankiest job title I've ever heard, *especially* for a tech support helpline.