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KCOM

KCOM Outage Report in Cambridge, England

Why is my KCOM service not working?

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Full Outage Map

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

At the moment, we haven't detected any problems at KCOM. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  • 58% Internet (58%)
  • 26% Wi-fi (26%)
  • 14% Total Blackout (14%)
  • 2% E-mail (2%)
  • 2% Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • daehyeonbliss
    VÌNTAGE wants a gdm 😭 (@daehyeonbliss) reported

    wtf did i just watch? kcom staff that was so unprofessional its fckn live?! hello?

  • GeoffThornes
    Geoff Thornes (@GeoffThornes) reported

    @SkyHelpTeam Hi Mags everything seems ok it’s on HDM11 which is as it’s always been. I am trying another reboot but even if it clears it won’t last very long before it goes blank. After reading some of the forums I wonder if the KCOM broadband is an issue!

  • Phil48James
    Phil Taylor. nearly a pensioner. (@Phil48James) reported

    @andytlee_2 @HullHour @KCOMhome I have been with 3 for years and never had any issues, And oops I may have meant 30 a month. My son has had no issues with the home broadband, 3 are concentrating on rolling it out in Hull because of the monopoly KCOM have.

  • MiddleChildHull
    Middle Child (@MiddleChildHull) reported

    Has Kcom internet gone down?

  • Tosh_ag
    Tosh_ag (@Tosh_ag) reported

    @KCOMhome The only thing slowing me down is KCOM they transfer me to 300 from 200 and I get a extra 20MBPS,

  • RichieLyric
    Richie Bard Baker-Donaldson (@RichieLyric) reported

    @KCOMhome Moved to hull two months ago, already had the Kcom lightstream go down twice. Never had such a poor service in any other part of the country. Plus the cost of Kcom internet is higher than anywhere else! What a shabby company

  • Beccaa_Booo
    Becky 🐝 (@Beccaa_Booo) reported

    Love how slow kcom is tonight 🙃 my phone is pinging but no messages appearing yet.

  • CityView1904
    Jarvo (@CityView1904) reported

    @KCOMhome Tether your phones Peasants KCOM Customer care team

  • Adam_Pablo
    Adam Pownall 🌱 (@Adam_Pablo) reported

    As KCOM is down for the whole of Hull are we all going for an early Friday pint?

  • libluke85
    Luke #FBPPR (@libluke85) reported

    @misscherrydolce @KCOMhome @virginmedia I wouldn’t wish VirginMedia on my worse enemy! Definitely steer clear unless you want service worse than KCOM…and that’s saying a lot!