KCOM outages and service status in Cambridge, England

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  jodie 🧸🤍 (@auroraluvbot) reported 7 minutes ago

  kcom wifi sucks ***

• 
  Gareth smith (@Gareth416) reported 8 minutes ago

  @KCOMhome Terrible service from KCOM, one of the most expensive providers in the Country and we are stuck with them in Hull. I bet we won't even be compensated for this mess, been off all day now and it's regularly dropping out.

• 
  lee opie (@leemelonopie) reported 9 minutes ago

  Is @KCOMhome fixing the problem today?? #kcom down for over 2hrs now! Do we get a refund for all the outages #hull

• 
  (Marty) New Era 23 #uptheleopards (@theLeosRL) reported 10 minutes ago

  @RalphDaveralph @KCOMhome We have the same problem kcom sh☆te

• 
  Helen Stebbings (@helenstebb) reported 13 minutes ago

  @MartinSLewis I've banked with @Barclays for 38 years and never had a single problem. Had my phone and later internet with kcom for 32 years. Now because of their ridiculous pricing and the fact their don't have a monopoly in Hull any more I am changing

• 
  Neil Peacock (@neilmpeacock) reported 13 minutes ago

  @KCOMcare @KCOMhome another day, yet again Kcom Internet service is down. However, not according to there website. No online customer chat function. Help pages as useful as a chocolate fireguard. Terrible hold music. Maybe I'll get through this time 🤔

• 
  Michael (@MikeeP1981) reported 14 minutes ago

  Is @KCOMhome @KCOMcare down? Red light flashing on box #kcom #karoo

• 
  Anthony Blanchard (@AntBlanchard34) reported 18 minutes ago

  All I want to do is settle down with a nice movie on Netflix but I’m still waiting to see if I’ll be allowed the internet in my new place because KCOM charges £60 per month and my Appointee might say that it’s a bit too expensive to pay

• 
  AJ (@alanjury) reported 20 minutes ago

  @KCOMhome I just had someone claiming to be from KCOM at my door trying to convince me to take your service by lying about the Openreach alternative not being full fibre. Whether that was dishonest or ill-informed, arguing with potential customers is not the way to get business.

• 
  Mx. Star (@sonder_star) reported 22 minutes ago

  why is my wifi down and kcom said its an era thing yet nobody i know in my area is affected 😭😭😭 pls my datas gonna run out