KCOM

KCOM Outage Report in Cambridge, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Cambridge, England 02/15/2026 09:35

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (74%)

    Internet (74%)

  2. Wi-fi (12%)

    Wi-fi (12%)

  3. Total Blackout (10%)

    Total Blackout (10%)

  4. TV (2%)

    TV (2%)

  5. Phone (2%)

    Phone (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • JacobHodgson01 Jacob Hodgson (@JacobHodgson01) reported

    @KCOMcare I have been running some tests over the past few days with my network and others on the KCOM infrastructure. Do you throttle XBOX downloads at 5PM? It has been consistent for the past few days?

  • DrMattMorgan Matthew Morgan (@DrMattMorgan) reported

    @KCOMcare hi KCom I have no internet connection. I have been on hold now for 35 minutes and moved from 29 to 23 in the queue. Is there anyone answering calls? This is my first day as your customer and feels pretty poor so far.

  • Fozzie040388 Ian Foster 🎗 (@Fozzie040388) reported

    Do @KCOMhome turn down everyone's Internet speed on a night about 8pm or is it just us? Swear it happens every night. #KCom #crapservice

  • toriiikane Torrrrri 🦈 (@toriiikane) reported

    I manage high level complaints for a telecommunications company as their customer service is dogshit but hell its nothing compared to @KCOMhome’s nonexistent customer service all together. If bigger companies who have over 4 mill customers can respond then tiny kcom can too!

  • Ciara_OfficiaI A.J. (@Ciara_OfficiaI) reported

    @ghoulskill But for a regular kcom or uv custom to apologize normally like she does takes months for people to forgive yet for her it takes hours? **** outta here.

  • leohcafc Leo Weiniger🎗FreeKLP (@leohcafc) reported

    @JM_1889 Never at KCOM

  • a75215278 Jack (@a75215278) reported

    Anybody else’s Kcom internet down? #Hull #Kcom @KCOMhom

  • HUChrisLL Chris Douglas (@HUChrisLL) reported

    Kcom are being bad neighbours again. That stupid bloody alarm (the Allam alarm?) has been going off for more than twenty minutes. Stop punishing the people of HU3 and HU5!

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Sat at no mans sky on just my home because of kcom outage.

  • JacobHodgson01 Jacob Hodgson (@JacobHodgson01) reported

    @KCOMhome I have been running some tests over the past few days with my network and others on the KCOM infrastructure. Do you throttle XBOX downloads at 5PM? It has been consistent for the past few days?