KCOM

KCOM Outage Report in Cambridge, England

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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Cambridge and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

KCOM Outage Chart in Cambridge, England 01/11/2026 20:15

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Most Reported Problems

The following are the most recent problems reported by KCOM users through our website.

  1. Internet (69%)

    Internet (69%)

  2. Total Blackout (17%)

    Total Blackout (17%)

  3. Wi-fi (11%)

    Wi-fi (11%)

  4. E-mail (2%)

    E-mail (2%)

  5. TV (2%)

    TV (2%)

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

  • Kurtis_T7 Kurtis (@Kurtis_T7) reported

    @NicoGrindley @BlizzardCSEU_EN Did you get sorted, think I’m having the same issue, Kcom no connection to blizzard what soo ever

  • MikeeP1981 Michael (@MikeeP1981) reported

    updated KCOM package on 30th July, no letter , nothing on account, ring sales team as advised but nothing on system apart from order going through yesterday... apparently changed system and way things done in last few weeks so everything slow... bit like their internet then

  • spygod20 David (@spygod20) reported

    @outagedetect Hu55ng kcom Internet not working

  • Shm4yd Shmayd 🎗️ (@Shm4yd) reported

    kcom is such a **** service lmao been down over an hour and a half and not a single note from them about anything

  • _startingline_ 🤍 ebony-rae 🤍 | 🏴󠁧󠁢󠁥󠁮󠁧󠁿🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@_startingline_) reported

    man why does kcom have to go down when i’m watching disney+

  • hmmmmtiz tiz (@hmmmmtiz) reported

    i have three words: i hate kcom. but i’ll give you some more: i’m going to sue, theres an outage at my favourite time of day.

  • Tencryn Tencryn (@Tencryn) reported

    @JBennett360 @KCOMcare Seems like it. This happened 4 days ago too but slightly different. I wonder what's going on for kcom to have issues like this all of a sudden.

  • rmckenzie7288 Robert McKenzie (@rmckenzie7288) reported

    @KCOMhome typical **** KCOM, you've got multiple reports of no Internet in HU6 yet you still haven't acknowledged it on any of your socials or your website, your customer service is ****.

  • enjoysilences And another thing... (@enjoysilences) reported

    @McBazface @EmmaHardyMP Service is good but costs are high. KCom are a monopoly provider which means bundling broadband, phone, TV together is significantly more expensive here than I’ve paid anywhere else in the UK. Also the hole drilled through wall wasn’t blocked properly so got rising damp.

  • En2erTheMattrix Mattbot (@En2erTheMattrix) reported

    Kcom wifi is actual ****. All the mcr shall be coming out of my life.