KCOM outages and service status in Cambridge, England

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Jon Kirby (@JonKirby1974) reported 7 minutes ago

  How much of hull is affected by the kcom being down?

• 
  Mark Adams (@A96740Adams) reported 11 minutes ago

  @KarenJukes2 @andreajenkyns You find out. Educate yourself at the same time instead of proudly displaying your ignorance. They belong to KCOM a PLC and a company that has always run an independent telephone exchange and never part of the then GPO. They were originally cream.

• 
  Paula Burnby (@BurnbyPaula) reported 14 minutes ago

  @jobrady68 @KCOMhome Appalling service from Kcom

• 
  Mx. Star (@sonder_star) reported 18 minutes ago

  why is my wifi down and kcom said its an era thing yet nobody i know in my area is affected 😭😭😭 pls my datas gonna run out

• 
  Sam Reed (@tehreedy) reported 25 minutes ago

  Hmm @KCOMhome you seem to have members of staff coming down my street telling lies. I’ve just had an argument with someone telling me I haven’t got fibre, but I definitely know I have. It may not be KCOM fibre, but it is Openreach fibre. This feels very misleading to customers

• 
  hc (@indianasc0nes) reported 26 minutes ago

  @steviee_p @PollardRach Had BT in my flat for 2 years never had an issue. Currently got Sky at my partners house and it’s **** compared to BT but infinitely better than Kcom. Never heard a good thing about Kcom from anyone I’ve spoke to. Service is **** and they take weeks to repair issues

• 
  Robbo ▪️🔸🇬🇧🇹🇷 (@itisalex_) reported 26 minutes ago

  @KCOMhome Internet is down for those Hull citizens wondering 💩 #KCOM

• 
  sue york (wright) (@lilminx1966) reported 28 minutes ago

  @KCOMhome Hope we are getting a refund for the outage I pay nearly 70 pound a month and had no internet for 8 hours so far not good enough @kcom

• 
  lanesrA (@lanesrA1sauce) reported 28 minutes ago

  @Farris_Ull @KCOMhome Yea all the card Machines are down mate, everyone looses out except the monopoly wich is kcom as usual.

• 
  Chris Shaw (@s14awy) reported 30 minutes ago

  @KCOMhome I have now been on hold to KCOM for 40mins and been passed from one team to another trying to get my Internet sorted. Can whoever it may concern be made aware that I am at the end of my tether with the level of support I have received since joining KCOM.