KCOM outages and service status in Cambridge, England

Problems in the last 24 hours in Cambridge, England

The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Cambridge, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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KCOM Issues Reports

Latest outage, problems and issue reports in social media:

• 
  StoryGlory81 (@triggersbroom17) reported 3 minutes ago

  @bragginghull Is it time to get a sports psychologist in to address our dreadful home form (although I’ve never felt like the Kcom/MKM has ever felt like home). Last season I can take, but this season seems to be a burning issue.

• 
  Rosemary Pearman nee Bakes (@butchsekab) reported 5 minutes ago

  @KCOMhome My phone line is not working. My service charge is only £22.98 per month. I have an outstanding balance of £0.00. My last bill date was 15th January 2023. I'm paid monthly and my next payment's due 7th Feb and my next Kcom payment will be on or around the 7th.

• 
  MrHuggy (@mrhuggy) reported 7 minutes ago

  @KCLightstream @KCOMhome Is there any issues with the network as the internet connection is down for me here in Bilton.

• 
  Joseph daniel foster (@DanielDanny4755) reported 11 minutes ago

  @KCOMhome #KCOM I’m a disabled customer of yours with no mobile & Wi-Fi dependent iPad &a landline I had no Wi-Fi most of the day #HU3WestHull &all your lines to busy( pre-recorded message) I’ve only just found out by accident it is back on - Not Pleased at all KCOM

• 
  Ricako (@ric_ako) reported 14 minutes ago

  @KCOMhome KCOM any updates on todays outage in YO8? What has happened, and any idea on when we can be expecting service to be restored?

• 
  🩷𝕵𝖊𝖓𝖓🩷 (@ThePlaanetThief) reported 15 minutes ago

  Kcom are absolute dog shite idk how there's so many issues constantly

• 
  Ryan Beeley (@RazzaB3) reported 15 minutes ago

  @KCOMhome is kcom down can't get online and same for some friends around east hull

• 
  Albert  (@albertj485) reported 17 minutes ago

  @ZenInternetHelp Hi - I've recently moved into a temporary rental and it would be great to order your service, unfortunately for my next move I may be moving into the KCOM monopoly. If I move and you're not able to connect at my new address am I subject to early termination fees?

• 
  Michael (@MikeeP1981) reported 17 minutes ago

  Don’t realise how much doesn’t work these days when internet goes down Ring doorbell Sky Q Streaming Alexa Lights and Plugs Heating Not ideal when #Disabled and rely on it …. Been over 4 hours #Kcom

• 
  James 🎗 (@jameskwiths) reported 18 minutes ago

  Its ridiculous that @KCOMcare @KCOMhome have not provided any updates and we are having to hear from people online that have rung them that it is expected to be down for a couple days. #KCOM