KCOM Outage Report in Blackwood, Caerphilly County Borough, Wales
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KCOM offers broadband internet (Lightstream), television, phone and mobile services in Kingston upon Hull and surrounding areas.
Problems in the last 24 hours in Blackwood, Wales
The chart below shows the number of KCOM reports we have received in the last 24 hours from users in Blackwood and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.
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Most Reported Problems
The following are the most recent problems reported by KCOM users through our website.
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Internet (61%)
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Total Blackout (16%)
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Wi-fi (13%)
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E-mail (4%)
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Phone (3%)
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TV (2%)
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
KCOM Issues Reports
Latest outage, problems and issue reports in social media:
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stuart
(@chewystuey) reported
@charlesmeade3 I will do as I have better knowledge of the Kcom network than you.
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Jacob Hodgson
(@JacobHodgson01) reported
@KCOMhome I have been running some tests over the past few days with my network and others on the KCOM infrastructure. Do you throttle XBOX downloads at 5PM? It has been consistent for the past few days?
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Sutton Park Primary
(@suttonparkp) reported
HELP! Do you have an old laptop at home that you no longer use? If so, we can have them stripped back and made useable for children to access remote learning during lockdown. Please let us know if you, a family member or even a business would like to donate. #remotelearning #kcom
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Lawrence Bilton✨🔭🇪🇺 | 解放香港
(@Lawrious) reported
@Cosmic_Carol It's for 4G broadband though. Do KCOM have a mobile phone network?
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Jacob Hodgson
(@JacobHodgson01) reported
@KCOMcare I have been running some tests over the past few days with my network and others on the KCOM infrastructure. Do you throttle XBOX downloads at 5PM? It has been consistent for the past few days?
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🦉ℹ
(@ameyandandy) reported
@CalElcombe @jeremycorbyn Already happens in Hull zero competition just Kcom means high prices and often poor service
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Geoff Weaver
(@WeaverGeoffrey) reported
from
City of Kingston upon Hull, England
@KCOMhome @KCOMcare Why are your opening hours for monday noted as being 7.00 -18.00. Tried calling at 15.00 and the auto response was lines are closed. Very poor customer service KCOM.
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David Willmore
(@david_fowey) reported
@KCom Check out my Speedtest results! 12.9 Mbps down and 0.4 Mbps up. Is this acceptable?
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Charles
(@charlesmeade3) reported
@chewystuey That number of providers who can provide their own service cheaper are as limited as the point you make about Hull and KCom. I’m not confusing anything, he offered broadband at cost price to anyone who needed it. There are not service providers offering packages below BT cost lvl
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A.J.
(@Ciara_OfficiaI) reported
@ghoulskill But for a regular kcom or uv custom to apologize normally like she does takes months for people to forgive yet for her it takes hours? **** outta here.