Lloyds Bank status: access issues and outage reports

Problems in the last 24 hours in Workington, England

The chart below shows the number of Lloyds Bank reports we have received in the last 24 hours from users in Workington, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Lloyds Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Uchechi Osuji (@UchechiOsuji3) reported 1 minute ago

  @LloydsBank Lloyds bank, you have locked me out of my account for 2 months and refused to send OTP to my address to unlock my account. All the efforts I made to get help from your unprofessional call handlers proved abortive because none of them seems to know what to do. I guess no training.

• 
  Shaun Toole (@garabaldired) reported 6 minutes ago

  @LloydsBank Hi. I've updated the app this morning and I still get the same error.

• 
  Baz Thexton-Carpente (@BazC3) reported 8 minutes ago

  So @LloydsBank insurance is happy to say to a young female, after an accident, that they can’t help because the office is closed until Monday, even though she has fully comp insurance with them, shameful, they left her stranded with an extra charge for the Police recovery 😡

• 
  Five Minute Artist (@FiveMinArt) reported 8 minutes ago

  @LloydsBank Please help I’m online with app to resolve an account problem at Spotify they’re asking for a merchant number or acquirer number Lloyds are saying they’ve not got one? I’ve been waiting an hour on 24/7 messages after they sent it to complaints - I didn’t complain?

• 
  Andrew Moore (@AndrewM54363806) reported 9 minutes ago

  @LloydsBank @JasonBeggs1 This error has been occuring for me for at least 3 weeks. It's an app issue occuring to multiple people. Trying to get someone to understand this is proving difficult.

• 
  Adele Farrell (@adele_mckenzie) reported 10 minutes ago

  @LloydsBank Too late, no one is contacting us due to now having the business account closed. We have contacted the several people from the bank and no one is returning our calls. You have all our money that we can not access.

• 
  Hotdiggilydawgxo (@hotdiggilydawg) reported 13 minutes ago

  Thank you @LloydsBank for your help today after I had a very embarrassing, stupid moment this afternoon which resulted in me becoming a victim of fraud (someone called me pretending to be Lloyds). Man on the phone had my account sorted and money back into my account within half an hour and a new bank card in the post. 10/10 customer service thank you & I will never be so stupid ever again

• 
  Gareth Hicks (@GarethHicks5) reported 14 minutes ago

  @LloydsBank you customer service is not fit for purpose and you need to look at your customer journey experience...shocking...complaint raised.. a satisfactory contact would help but apparently need to wait 1 to 8 weeks for a response, really?

• 
  Steph Murray (@DerekDonkey1977) reported 14 minutes ago

  @LloydsBank Why are there 2 people sat at a customer information desk with no customers yet there are 9 people in the queue waiting and have been for over 10 minutes 🤦🤷🤔

• 
  captaincook (@captaincook8) reported 16 minutes ago

  @LloydsBank is your app down it keeps saying I am logging in from a new device when I am not