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Lloyds Bank plc is a British retail and commercial bank with branches across England and Wales. Lloyds Bank offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Lloyds Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Lloyds Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Lloyds Bank users through our website.
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Mobile App (35%)
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Login (22%)
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Website (22%)
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Transactions (16%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map
The most recent Lloyds Bank outage reports came from the following cities: Luton, Stoke-on-Trent, Saxmundham, Slough, Northampton, Knaresborough, Upton, Bognor Regis, Manchester, Crowthorne, Bristol, Islington, Weston-super-Mare, Stroud and Workington.
| City | Problem Type | Report Time |
|---|---|---|
 Luton |
Transactions | |
| Stoke-on-Trent |
Transactions | |
| Saxmundham |
Transactions | |
| Slough |
Transactions | |
| Northampton |
Mobile App | |
| Knaresborough |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Lloyds Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Stefan Sladek
(@stefansladek) reported
@LloydsBank Vulnerable customers to manage without a phone. Was told point blank nothing else they can do and that all customers have to be treated the same regardless of Vulnerbale customer status and that if I didn’t like it it’s not for me. What customer service level is that?
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Pauline Colsey
(@ColseyPauline) reported
@LloydsBank Hello, please can you contact me. I am in hospital and need help to pay my cc monthly payment. Finding it difficult to contact you as Ido not have on!one banking. Thank you. Pauline
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Rob H&ynes (mastodon details in profile)
(@RobOnABike) reported
from
Oxford District, England
Me: I've been having problems with online card payments. @LloydsBank: Yeah, we blocked it, one of the transactions looked iffy. Me: That was a week ago, why didn't you tell me? @LloydsBank: Meh, we figured you'd give us a call eventually.
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John Barony
(@jonbarony) reported
@LloydsBank no sorry wasn’t asked to confirm ; other apps ask you to login to confirm. Lloyds just refuses the payment which mean that work around a have to be found to SPEND your own money ; which is not right
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Lou93x⚒️
(@louwhu16) reported
from
Worcester Park, England
@LloydsBank hiya, my debit card isn’t working for online transactions. It hasn’t expired and it’s not a large amount that’s being paid. I have plenty in my account too.
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Will Elsom Composer Choirmaster
(@WillElsom) reported
@LloydsBank The issue is clear enough! I can't talk to your fraus team about my own account if the fraud was perpetrated with my wife's card! The fraud affects me as much as her.
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Dean
(@TORKARDGIANT) reported
Been Banking with @LloydsBank for 28 years since I was 16 & after visiting their #Nottingham branch today I'm moving bank, bank was organised chaos with 0 privacy for transactions, I'm embarrassed to be a Lloyds customer as can't be bothered to look professional.
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Jeff Evans🇬🇧
(@JeffEnfield) reported
@LloydsBank Since last app update I've been unable to view my credit score or notifications statements etc. Message states can't view due to technical problems.
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Jennifer Percival
(@jmhamilton93) reported
@LloydsBank I have messaged before yes but I have no unread messages. Seems like an app glitch
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Kieron Garlic
(@kierongarlic) reported
@LloydsBank Nope. I've asked for help before. And I've had the exact opposite. No more chances.
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Stefan Sladek
(@stefansladek) reported
@LloydsBank So it’s my phone and the cameras broken. Called to have it repaired and told it had to be sent away. My mum had carers in and is a fall risk. I get the first notification of a fall before the ambulance to go and try and get her up. How do you expect
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VENKATESH BOLAGANI
(@VENKATESHBOLAGI) reported
@Sp00ky_B00ts @LloydsBank My account have the same issue. Hope they fix it asap
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Robert Wilson 🚲 🇺🇦 🏳️🌈
(@nakedfingers) reported
@RobOnABike @LloydsBank So, they expect you to keep entering your details time after time, all the while thinking that you’re making some minor error, and getting more and more frustrated? Great service.
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Katie Williams
(@katie_2521) reported
@LloydsBank Bit of a shoddy response making a customer go looking for a number. I contacted you for help, so if you do have a number you can share rather than me hunting for it that would be better customer service.
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Robert Wilson 🚲 🇺🇦 🏳️🌈
(@nakedfingers) reported
@RobOnABike @LloydsBank So, they expect you to try entering your details time after time, thinking that your making some minor error, and getting more and more frustrated? Great service.
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Jeff Evans🇬🇧
(@JeffEnfield) reported
@LloydsBank Hi, same problem whether I'm on mobile data or wi fi. Haven't tried on line asi mainly use the banking app.
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Will Elsom Composer Choirmaster
(@WillElsom) reported
@LloydsBank She was with me. She authorised the handler to talk to me. She had been verified, as had I earlier in the call, so what was the problem? Am I suddenly less trustworthy because the phone has been handed over?
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Stuart Mills
(@smevergance) reported
@LloydsBank - Kudos to Mala in your International Payments Helpdesk team. She deserves some real credit for her customer service skills. You need more people like her at Lloyd’s Bank.
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Pauline Colsey
(@ColseyPauline) reported
@LloydsBank This isn't going to help. There is a very poor signal here and I have already tried to call your Customer Service Team via an automated system and the signal did not hold while I was trying to put my details in. I have already told you that. I don't know what else to do?
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amazingrace
(@amazingrace1102) reported
Two very differing experiences at @LloydsBank @LBGplc customer service. First a Asian lady who couldn't care less followed by Muhammad who was exceptional, professional & polite.
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Dean
(@TORKARDGIANT) reported
@LloydsBank To switch an ISA & no I waited for a while then walked out as I said chaos & no privacy Honestly I don't expect much from a bank but there are minimum standards. To have closed all the other Lloyds branches in the city centre & ended up with this as a flagship branch is terrible
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Sara Buschova
(@SBuschova) reported
@LloydsBank I closed my credit card with you weeks ago, so why haven’t you shut my account day? And why don’t you answer the phone ? Atrocious unprofessional service
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James Woods
(@woodsycfc) reported
@LloydsBank any chance anyone can point me in the right direction. I’ve recently traced an account from my childhood that you have confirmed to the site I used to trace that you have located an account and a letter will be sent but it’s been over a month and I’ve received nothing
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David
(@David210784) reported
@LloydsBank Here’s the thing contact the customer and ask where they live now
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Furenikaren
(@Fureniku) reported
@LloydsBank When should I expect a replacement card due to my card expiring? Website says its automatic, but I've not had it and my card expires in a week.
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Caz Foster
(@cazeff) reported
@scottyp1982 @LloydsBank Same problem and says file not supported or corrupt. Desktop site works.
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TRACEY LANE
(@traceyfromrasen) reported
from
Market Rasen, England
@LloydsBank trying to get through to customer service to stop a MasterCard payment. Cannot get through. Any ideas? Thank you.
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Mrs Louweezy
(@MrsLouweezy) reported
Dreadful service from @LloydsBank support - trying to make an online purchase and it wants a security check done, I’ve tried 3 times to get through to an agent (as you have the wrong phone number on file) each one rude & unhelpful & just redirecting me to other departments
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Shauna Richardson
(@Sp00ky_B00ts) reported
@LloydsBank a with the app being down will I still be able to make payments?
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Helen Vecht
(@helenvecht) reported
@RobOnABike @LloydsBank I wanted to put in a Sainsbury's order for my Mum recently. My bank cards were refused for no reason I could understand. Phoned bank. Waited AGES. Bank said cards were fine. Problem was Sainsbury's system. Bank Holiday so no staff to talk...