Lloyds Bank status: access issues and outage reports
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Full Outage Map
Lloyds Bank plc is a British retail and commercial bank with branches across England and Wales. Lloyds Bank offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Lloyds Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Lloyds Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Lloyds Bank users through our website.
- Mobile App (40%)
- Login (21%)
- Website (20%)
- Transactions (14%)
- Transfer (6%)
Live Outage Map
The most recent Lloyds Bank outage reports came from the following cities: Didcot, London, Wellingborough, Andover, Telford, Walsall, Southampton, Chatham, Bristol, Aylesbury, Winslow, Bournemouth, Birmingham, Stafford, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Didcot
|
Website | 7 hours ago |
|
London
|
Mobile App | 6 days ago |
|
London
|
Mobile App | 10 days ago |
|
Wellingborough
|
Mobile App | 11 days ago |
|
Andover
|
Transfer | 13 days ago |
|
Telford
|
Transfer | 13 days ago |
Full Outage Map
Community Discussion
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Lloyds Bank Issues Reports
Latest outage, problems and issue reports in social media:
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James 🙂 (@MrJamesHarvey93) reported@pennyw1986 @LloydsBank I had the exact same issue, to resolve I went onto the Internet Banking on a PC, and stated a chat. As soon as I did that the error on the mobile app went!!
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Soph - Me, Myself & I (@sophb66) reported@LloydsBank hmmmm ok so I was a Halifax customer for lots of bank accounts credit cards mortgage and stocks and shares and ISA s I am using the Lloyds app but why haven’t I received new debit and credit cards which say Lloyds not Halifax?
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Mister_Roy (@MrRoyC) reported@LloydsBank No. I’d have a better and probably quicker response knocking on gravestones in my local churchyard. @LloydsBank customer help is easily the worst UX design in a very strong field. Last 10 days have spoken to a dozen advisors, only 1 seemed to know their product.
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Chris Furneaux (@cfurneaux) reported@LloydsBank Once again when renting a car abroad my Ultra Credit Card has not worked causing significant inconvenience and additional cost. The last time in Portugal I called and was told they could not explain why I had the issue. I spent a lot in FX fees transferring money. The
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Caroline Stoddart (@ccstoddart) reported@LloydsBank rang customer services as everyday offers have disappeared from my app. Transferred to the relevant dept. Apparently my call is important and will beanswered shortly. Now been on hold for 56 mins. Tried online chat 2 days ago too. This is a joke
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Julia Florimo (@JuliaFlorimo) reported@LloydsBank I can't access the cash back offer section on your app. When clicking it doesn't do anything. I've updated the app but still nothing..
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Ashleigh Schindler (@AshleighS1) reported@LloydsBank is there an issue with standing orders this morning? I have one due to go , its showing in the payments section but hasnt left my account
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Liam Jones (@Liam___Jones) reportedHi 👋 I've been having issues with my everyday offers. The page isn't working on my app and it hasn't tracked my last 3 purchases haven't tracked? Is there some sort of issue with it? @LloydsBank
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Catherine 🏴🇬🇧 (@katie4249) reportedWhen will your everyday offers be working? This is not good enough. When you are telling people to use your instead of Halifax app. @LloydsBank
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Rob (@CUFCRob) reportedHow incompetent are @LloydsBank bereavement service? Me - I need 3 months bank statements Lloyds send one line statement Me - i asked for 3 months 5 weeks later… Lloyds send one month statement I don’t need this at all difficult time
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Chris (@crispsident) reported@LloydsBank @uj7protocol Oh my god. And to think I’ll soon be transferring to you when my Halifax accounts move over seeing as you’re obliterating the Halifax brand. If this is the sort of service I’m going to get. I’m probably better off switching
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GM Mark Howitt (@MarkHowitt) reported@LloydsBank The @financialombuds are being far too slow in investigating my complaint into @LloydsBank but it is still ongoing.
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A. J. Graham (@A_J_Graham) reportedEverything i’m saying about the issue i’m having with @LloydsBank @HalifaxBank is not being seen by those who can help me. A curious culture (smoke & mirrors) of denying customers access to the right people.
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Dr. Babs, PhD 🖥️ | Oniks Designs™ (@0N1K6) reportedHi @LloydsBank, whenever I use "add money" in the @monzo app & it redirects me to the Lloyds app, the Lloyds app crashes. The only workaround is to open & log in to the Lloyds app first, then start the process from Monzo. Could both teams please look into this? T for Thanks 🙏
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Shaun Toole (@garabaldired) reported@markonarant @LloydsBank This is the same error I had for 8 weeks before it was sorted. I've been told by the complaints team that it is a "known issue"
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C B W L K R (@GOMEZ1903) reported@LloydsBank Whybis “message 24/7” not working on the app? I need to report an unauthorised payment on my card
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Paul W (@PaulWoody69) reported@Lowery01 @HalifaxBank @LloydsBank I think the switch service has never been busier
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Gill White (@GillW1220) reported@_JordanStreet @LloydsBank @HalifaxBank But can’t help wondering if this pause has messed up the process for people who were notified on 17th July. 3)
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Dubs (@DubtricksGaming) reportedI swear @LloydsBank are the worst bank in the world spent 2 hours with customer service to get nowhere and them refusing to help me with a issue
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Crocidolite (@Crocidolite11) reportedAbsolutely ridiculous @LloydsBank …now my daughter has turned 16 and without notification you’ve removed the parent’s access from the account. As I have money in that account, it won’t allow me to transfer that money out. The staff in branch, no idea either! At least warn us! 🙄
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Karen (@mooramana) reported@MrsAA55 @LloydsBank Try First Direct have been with them forever superb customer service. When I was LPA for my Mum Halifax where a bin fire as were Lloyds
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Austin Tate (@batate) reported@HalifaxBank and @LloydsBank could you take a look at the iOS apps and add the maturity date for fixed term savings to the info presented when looking at an account. It shows on the online web site but not in the app.
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Mish ᛑᛗᛛ (@eramishaaa) reported@LloydsBank my niece opened an under 19 bank account on Saturday 18th. She still hasn’t received her card and pin to get online banking. Can you help? Thanks
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Boxy (@12furryfeet) reported@lloydsbank what a shower your system is . I sent three payments today got an error message saying all three delayed and to call if any problems after two hours . This I have done and your phone line for the depart I apparently need to talk to is CLOSED !! what on earth …
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mike fowle (@mikehfowle) reported@LloydsBank I need help your staff have just put the phone down on us when we are trying to sort out my mother in laws block on her card. I am going to have to try and take an 81 year old lady to a branch when you have closed most of them
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Helen Poole (@hjelen) reported@LloydsBank I am trying to open a new account for my Brownie unit but struggling with the online process and the helpline wasn’t helpful. Any help is gratefully received.
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Jane Bissell (@BissellJane1) reported@LloydsBank really upset my bank account has been transferred on to your app it’s absolutely awful what a way to lose customers #sucks
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Pete (@peterphilp08) reported@UKShipEng @LloydsBank @uj7protocol In the corporate world some twonk would classify this as ‘offering the customer a practical solution’. Whereas in the real world people would class Lloyds as a bunch of imbeciles to have such a response. Hey Lloyds put this little tale in your staff training manual!
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King Of Ink Land ® 🐦 ✖️ (@king_body_art) reportedI've called to chase my dispute claim as I have nit had email back from them and get advised yiur busy and will be a minimum of 40 minutes.... Message team working hard to help you and our customers then marketing whikst on hold. 3 parts of an hour is disgusting @LloydsBank
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Shiku (@simplyshiku) reported@LloydsBank I’m experiencing an issue completing the E.ON energy deal. When I get to DD details step and I click “Review Details” nothing happens. As a result, I’m unable to complete the application. I have already reported the issue to ApTap.