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Lloyds Bank plc is a British retail and commercial bank with branches across England and Wales. Lloyds Bank offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Lloyds Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Lloyds Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Lloyds Bank users through our website.
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Transactions (27%)
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Mobile App (27%)
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Website (25%)
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Login (17%)
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Transfer (4%)
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Withdrawals (%)
Live Outage Map
The most recent Lloyds Bank outage reports came from the following cities: Lewisham, Cirencester, Birmingham, London, York, Manchester, Poynton, Gloucester, Dorking, Rhoose, Grantham, Southampton, Swansea, Fareham and Winsford.
| City | Problem Type | Report Time |
|---|---|---|
 Lewisham |
Transactions | |
| Cirencester |
Transactions | |
| Birmingham |
Mobile App | |
| London |
Website | |
| York |
Transfer | |
| Manchester |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Lloyds Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Jeanette Beer
(@JeanetteBeer1) reported
@LloydsBank well what a despicable service. New iPhone and having to reset online banking 🙄🙄. Despite verbally giving and typing passcode the computer says no!!! 7 day wait for a 1 time one in the post!! Time to look for another bank
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Hannah Little
(@HanLuciaLittle) reported
@talktoBOI Surely an email should have been sent to me to explain that? Also it's taken 6 weeks for an existing BOI customer to open a savings account. Seems unnessarily long. With @LloydsBank I added a savings account within my online banking in a few clicks.
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Leah xcx
(@MissesLeaLea) reported
@msalisonprince @LloydsBank I’m having the same problem, your app is definitely down
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G W E N N A N
(@Gwennan15) reported
imagine ... my card keeps getting declined but I cant get through to anyone at @LloydsBank to fix it 😭
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Jen Raison
(@JenRaison) reported
@SarahJayBurrows @LloydsBank I know this isn't the answer you want, but if you use Apple or Android pay on your phone, a lost card is very quickly replaced with a new one on your phone (usually within 24 hours) so you can carry on spending before your new card arrives - I find it a massive help!
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Jeremy Goff #FBPE #RejoinEU #PRT
(@Jerry83560) reported
@LloydsBank how can I find/manage my platinum benefits on the website?
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Hannah Jackson
(@00HannahJackson) reported
Disappointing @LloydsBank that, despite being a customer for the last 25 years, I can’t change my account over the phone or online. Now been dragged to a branch with my newborn baby in tow -nearest one is 20 min drive and can’t get an appt. until next week. #21stcentuarybanking
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Adrian Scottsdale
(@Ade_Scottsdale) reported
@Clutterbuggs @billtu @LloydsBank Check the opening times on the branch's website page. That way you don't have any wasted journeys. Simple.
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TheStandAloneEmpire
(@standalonempire) reported
@LloydsBank Can you tell me why, when simply changing my address on your car insurance portal online, you increase my monthly premium by £3 a month & charge a £25 admin fee too?!!!! I’m literally doing the work for you and my car is actually now parked in a safer place!!! Awful.
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Paula Wills
(@paulawills167) reported
@LloydsBank I have a credit on an old Lloyds credit card but I do not have the details. It is showing on my credit report. Please help
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Emma
(@88ejackson88) reported
@LloydsBank is there an issue with online payments at the moment?
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Andy Bennett
(@theandybe) reported
@LloydsBank Having been down the DM route and to answer Delina's question, the answer is unfortunately you are not empowered to help. A once great Bank now rotten to the core, which no longer commands confidence.
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Sarah Jay
(@SarahJayBurrows) reported
@LloydsBank I requested a new bank card 6 working days ago & you have only just posted it. Most places no longer accept cash, this delay leaves me without an option to make payments! This service should be quicker.
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Adrian Scottsdale
(@Ade_Scottsdale) reported
@fea54817352 @billtu @LloydsBank Or more likely that branch is closed on Mondays due to it saying it's closed every Monday on that branch's website page.
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Andy Bennett
(@theandybe) reported
@LloydsBank A customer of 40 years would like to convert his child's account of 14 years to the Smart Start Lloyds advertises. Apparently the only way I can make this happen is to ask the ombudsman to intervene. Lloyds is a shadow of its former self.
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Maggie - wear a mask 🏳️🌈🇪🇺💙🌱
(@maggieinlondon) reported
from
Wandsworth, England
@LloydsBank Contactless wasn't working either. But you've missed the whole point of my comments. Look at the second part on my tweet about Google Pay. That's my complaint, why don't your staff tell customers about apps that take the place of cards. You are not listening to me are you?
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Jack Ripper
(@JackRipping) reported
@LloydsBank Anyone with 'real' money skills knows to avoid this bureaucratic behemoth @LloydsBank. It is inept in its ability to communicate between the hundreds of depts it has. A problem spanning more than one dept means you're screwed. My advice find another bank. #ByYourSide #MyBackSide
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Andy Edwards
(@andyeeeee) reported
@LloydsBank Same problem again!
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Chris Willerton
(@chris_willerton) reported
@LloydsBank Hi, how are we supposed to contact you about problems with our account? I called but the phone line told me they're too busy and hung up. Can I dm you instead?
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Sophie Bennett UK
(@SophieBennettUK) reported
@LloydsBank appalled at service for business banking.... TRULY SHOCKING. Almost 2 hours and getting nowhere.....
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Jen Raison
(@JenRaison) reported
@LloydsBank I'm stuggling to make an international payment using both the website and the phone app. Just keeps timing out. Which is the best number to call for help on this? Thanks!
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Jack Ripper
(@JackRipping) reported
@LloydsBank .@LloydsBank has frozen my accounts for over 10 months now, after they lost my financial data including my NI number for an ISA and Registered Mail with sensitive infor. they requested to 'fix' the issue. They are a bureaucratic nightmare. You want security, this is not the bank?
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Resting on my RD
(@smashdurant) reported
@LloydsBank Got a message today stating my switch request could not be progressed.. Called number given and options were either Halifax or Bank of Scotland.. Help
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Phillip Parr
(@wizpip) reported
@LloydsBank If I click on do it in the app it tells me to go away and use my phone. If I click on do it on the web it literally drops down the fields with all my numbers in so I can edit right there and then. It makes literally no sense!
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JamieUK
(@JamieLee76) reported
@LloydsBank is there a problem with making payments through business banking?
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WarrenBeadell Gooner
(@daboydonegood) reported
@LBGplc @LloydsBank Shocking service there may have to take my business and my money elsewhere
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sal
(@salviarose) reported
@LloydsBank The transfer said it had gone through, but never arrived to the recipient, however the payment i tried to do later got an error
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Sly & Retiring 🇺🇦
(@Pixel666) reported
@LloydsBank I'm trying to help our Ukrainian guests set up a new current account - it is very difficult to do this! And you don't seem to have a way for us to reach out for help. Disappointed.
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sal
(@salviarose) reported
@LloydsBank Yes it showed as leaving, the error was for online payment for flight tickets and just said "error, the payment could not go through"
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hesngelgirl
(@hesangelgirl) reported
@LloydsBank @andy_manser Won't let me log in........ just keeps saying authenticating device