Is Lloyds Bank down?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Lloyds Bank plc is a British retail and commercial bank with branches across England and Wales. Lloyds Bank offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Lloyds Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 21: Problems at Lloyds Bank
Lloyds Bank is having issues since 11:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Lloyds Bank users through our website.
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Mobile App (35%)
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Login (22%)
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Website (18%)
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Transactions (18%)
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Transfer (6%)
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Withdrawals (1%)
Live Outage Map
The most recent Lloyds Bank outage reports came from the following cities: Tonypandy, Bath, Tadley, Kingston upon Hull, North Shields, Lancaster, Tonbridge, Birmingham, Aberystwyth, Stockport, Nottingham, Wakefield, East Ham, Helston and Maidstone.
| City | Problem Type | Report Time |
|---|---|---|
 Pinner |
Mobile App | |
| Tonypandy |
Website | |
| Bath |
Website | |
| Tadley |
Mobile App | |
| Kingston upon Hull |
Login | |
| North Shields |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Lloyds Bank Issues Reports
Latest outage, problems and issue reports in social media:
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will lister 💯 🏴
(@willlister70) reported
@LloydsBank I’ve been on hold for hours got through 3 times only to be cut off 3 times it is virtually impossible to talk to anyone about my account practically declining everything I’m trying to pay if I get any late payment fines I’m sure you will be paying them
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sass
(@sandraelspeth) reported
@LloydsBank @SharonT85802814 Why is your bank even on here if it can’t give proper help and advice
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Chris Jackson
(@rajmitaj1984) reported
@LloydsBank I've spent all morning trying to contact customer services il be changing banks as this happens time an time again
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Tacsat
(@elderlord0117) reported
@LloydsBank is it custom to make customers wait 40+ minutes to speak to someone to get a block removed from my account????
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emma nicholas
(@emmanicholas77) reported
@LloydsBank @AskNationwide absolute poor show one opportunity I had to do shopping for Xmas and can’t access my funds please hurry to fix whatever grinch issue you have I have a two hour window left
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Stephanie Ryan
(@Stephanie_Haigh) reported
One thing I do not miss about the UK is the customer service. 30 mins on hold to @LloydsBank only for them to transfer me and now the wait time is another 30 mins. And the only reason I’m calling is because they told me to too! Urgh.
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Tacsat
(@elderlord0117) reported
@LloydsBank @LloydsBank Can you get whoever can remove block on account to answer the phone please, 40 minutes takes the mick just a bit 😡
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sass
(@sandraelspeth) reported
@laughjosephine @LloydsBank Yeah they can’t help anyone they locked my son out of his account he’s home for Xmas he can’t get petrol or anything he needs to get back to his barracks what a **** service
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PSE SECURITY
(@PSE_Security) reported
@LloydsBank When are you fixing mobile banking app, it’s been offline for us for 2 days now. Mobile application is not working even after reinstalling, Constant error 1000024. Come on guys, Sort this
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Paloma De Paz ♿
(@Pazatodos2017) reported
@LloydsBank my online account's suspended due to suspicious activity which was me trying to transfer money to a different bank. I have to speak to fraud dept before I can access online banking but the wait to answer phone is over 1hr! I don't have time to wait that long!
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Stu Hutch
(@SomersetBear) reported
This week I have lost about 4 days on hold for two of the largest companies I the country. @LloydsBank your phone service is awful, after 30 mins waiting your advisor tells me I’ve come to the wrong area. He then shoved me back into the automated system to start again. #rubbish
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Claire 🐀
(@mouse_paws) reported
@wbtourlondon Can anyone help me seeing as emails are not responded to and I need this for Xmas? Or do I need to claim via my credit card? @LloydsBank
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Liam Ryan
(@irish_mags) reported
@LloydsBank yet again your Billericay branch is closed because of Covid. Are staff not adhering to social distancing? Starting to become an inconvenience to arrive at the branch to find it is closed, even though the website says it is open….
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shakir akbari
(@shakirakbari) reported
@LloydsBank hi how do I get support without waiting on the phone for 20 minutes? its an expensive wait if you are not in the UK
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r a i n b o w ▫️ c r y p t i d
(@WhatMackiesGot) reported
@LloydsBank Hi, I know it's not instant reply, but the automated reply just shuts the chat down saying there is no one available. I wouldn't mind if the message sat there until someone was available, it's understandable that people would be busy.
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Adam Mack
(@Macka7) reported
I’m not sure a 30m wait on the phone (so far) to access my own money when I’m already having a very busy day is really acceptable @LloydsBank answer your bloody calls.
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Rayboy
(@rayboy950) reported
@lloydsbank I need some help with apple pay, after upgrading my phone, my apple pay with my card has stopped working, I contacted apple and they said you are the only ones that can be stopping my card from working on apple pay. So I need help with that
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David Black
(@captain_blackie) reported
@LloydsBank well frankly your service is shocking. Passed from team to team and nobody seems capable of helping with my Allianz Travel Insurance issues. Premier Bank Account - well not Premier service! Is anyone else having issues as well?
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emma nicholas
(@emmanicholas77) reported
@LloydsBank If you look on google lots of issues being reported today bad show really
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Liam Ryan
(@irish_mags) reported
@LloydsBank We visit each month to conduct our transactions and take cash needed for the month. Online banking is not possible for my wife so branch access is vital.
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Fat Woman
(@fat_woman) reported
.@LloydsBank when we have to sit in the branch with the staff member on hold to sort out why you keep stopping card payments your system is very, very broken.
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j
(@laughjosephine) reported
I’ve just been on hold to @LloydsBank for 45 mins for them to put the phone down !!! Shocking customer service
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Tacsat
(@elderlord0117) reported
@LloydsBank Still not good enough now I have to wait 40 minutes to get a block on my account removed, the fraud team couldn't do it!!
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Sharon Taylor
(@SharonT85802814) reported
@LloydsBank Yet another phone call to sort this out and another member of staff being rude and just passing me to another phone line that nobody answer’s I’m now closing my account and going to a bank that actually deals with customers problems first direct making it so easy to change banks.
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Lucy Wade (Underhay)
(@UnderhayLucy) reported
@LloydsBank I’m trying to speak with someone regarding my home insurance following a burglary. I keep being put through to an automated line which isn’t resolving my issue. Can you please assist. It’s very frustrating and poor customer service
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Films4You
(@MyVideosToWatch) reported
@LloydsBank Tried phoning support 40 minutes waiting to hear someone who couldn't speak a word of English. Rung again another 40 minutes to get suggested I was lying
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Chris Jackson
(@rajmitaj1984) reported
@LloydsBank multiple payments declined again. I have funds in my bank payments constantly decline. Been to the store 3 times they can't give me any answers. Most useless bank out there an terrible customer service as they can't even tell my why the payments are declining
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Fat Woman
(@fat_woman) reported
@LloydsBank it would be great if you could allow branches to turn off the Muzak to allow the hard of hearing to use their hearing aids more effectively. And also to allow disabled customers to sit down when dealing with transactions. Covid excuses are getting old now.
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Amy
(@Amy99519281) reported
@superdrug Honestly I have DMd you so many times it’s a joke not bothering again. Stop pretending you’re trying to help! @LloydsBank do not take this long to refund money. If you truly refunded on the 17th it would have been back the next day. Stop trying to keep my money!!
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Sharon Taylor
(@SharonT85802814) reported
@LloydsBank Ok so I called last night and after spending 3 and half hours on the phone and several complaints later I still can not use my card. Your customer service is the worst I’ve ever experience. Trying to get in contact with you is impossible.