Lloyds Bank status: access issues and outage reports

Problems in the last 24 hours

The graph below depicts the number of Lloyds Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Lloyds Bank users through our website.

• Mobile App (33%)
• Transactions (22%)
• Website (21%)
• Login (15%)
• Transfer (8%)

Live Outage Map

The most recent Lloyds Bank outage reports came from the following cities: Leighton Buzzard, Kidlington, Stowmarket, Bristol, Kettering, Bishops Stortford, Glasgow, Redditch, Witney, Bath, Coatbridge, City of Kingston upon Hull, Gloucester, Welling, and Northampton.

City	Problem Type	Report Time
Leighton Buzzard	Login	4 days ago
Kidlington	Mobile App	7 days ago
Stowmarket	Transfer	8 days ago
Bristol	Transactions	8 days ago
Kettering	Mobile App	10 days ago
Bristol	Mobile App	11 days ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Lloyds Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Stefan Williams (@WelshStef) reported 8 minutes ago

  @LloydsBank it’s been 25 working days since I provided Letters of Administration to your bereavement team and I’m still waiting for the funds to be released. Is this to be expected?

• 
  Adrian Warner (@adrian_warner) reported 13 minutes ago

  @LloydsBank 20 times I tried to open the account your online system said there was a technical error. I was told by your staff that they cannot open these accounts on the phone and it is only possible online. How can I open one if your online doesn’t work?

• 
  Kiborocket (@kiborocket) reported 14 minutes ago

  @LloydsBank Hi I called the helpline they are escalating the problem however today I have spoken to sevaral people who are all having the same problem with your app. Can you look into this urgently please

• 
  The Paypers (@ThePaypers) reported 14 minutes ago

  @LloydsBank 1/ Every time a customer taps a card, an invisible web of issuers, acquirers, gateways, and processors fires into action. One weak link in authorisation, routing, or uptime, and the whole flow breaks. Payments work because partnerships work.

• 
  Daniel Latto (@DanielLatto) reported 15 minutes ago

  @laze83 @LloydsBank "Branch access remains important to us," - thats why we give you 30 minutes of opening time but only in a blue moon on wednesdays I hate these replies by them - they think theyre helping, but you just look *****

• 
  AliBi (@AliBi40) reported 15 minutes ago

  @LloydsBank No, Neha, you *cannot* still pay in cheques at Post Office branches; that service was withdrawn at the end of last year.

• 
  paul (@reachdjsparky) reported 20 minutes ago

  @LloydsBank your app is down why

• 
  CuteKitty 🦋 (@Cute_Kitty92) reported 20 minutes ago

  @LloydsBank I'm a Halifax customer and my local Halifax has closed down and my card no longer reads and I've ordered a new card can I come in my local Lloyd's branch to draw out money from the counter or is it not possible?

• 
  Kiborocket (@kiborocket) reported 22 minutes ago

  @LloydsBank I think you have app problems because I've reinstalled app and tried new phone still same

• 
  David Gilchrist (@DavidGilch31862) reported 24 minutes ago

  @LloydsBank How can Lloyds deem Amazon, Sainsburys and Morrisons to be a risk and hence block my cards, even though I have more than enough funds,,Also my two nearest branches have now closed,,leaving a City centre the only choice,,at 80 years iof age it is difficult to park and get there so not a viable option..Seems we can no longer make deposits at the post office any more

• 
  Kathryn Booth (@KathrynHBooth) reported 24 minutes ago

  @LloydsBank An eyelid, while this was ultimately an error on my grandads part, the training has clearly not been effective in the slightest. I suggest your Ashton under lyne branch resit the training...

• 
  Andy Orton (@LUFCinBrum) reported 25 minutes ago

  @LloydsBank Sutton Coldfield — customers queue while staff sit idle behind ‘cash only’ desks. A clear failure in basic service management. Manager clearly needs to attend a customer service course

• 
  🦕♿🦖 (@EveleenWinters) reported 27 minutes ago

  @LloydsBank is down for transactions etc.

• 
  Kiborocket (@kiborocket) reported 29 minutes ago

  @AndrewM54363806 @LloydsBank The problem is everytime I message and call I get asked to go through the sane procedures I've done constantly. It's very tedious and frustrating they are like robots not listening to what they are bieng told and don't wNt to admit they have a problem. I know many people now

• 
  Simon Kirby (@simonkirby86) reported 29 minutes ago

  @DavidWebbTweet @NPC14 @LloydsBank The app has had biometric login capability for as long as I can remember. As for the website, I’m prompted for a username and password (i.e no change).

• 
  flowersandchains (@LadyMuckOMRLP) reported 30 minutes ago

  @LloydsBank Look. You are supposed to be my bank. You are shutting ALL banking outlets. My credit card is supposed to protect me against fraudsters yet its next to impossible to get you to stop a payment. No contact info online for HUMAN interaction. I NO LONGER TRUST YOU WITH MY MONEY!

• 
  Cllr Ray Gardner (@cllrraygardner) reported 30 minutes ago

  @LloydsBank This is now the fourth number I’ve tried and I’m still getting nowhere. I’ve had my wallet stolen abroad and need to cancel my business card urgently, but every route leads to a closed department. Please provide a working 24/7 number or confirm I’m protected.

• 
  Dean ™ (@bigwindowfitter) reported 31 minutes ago

  @LloydsBank won’t go into too much detail, just been into Swindon branch (not my normal branch) for some help & advise with an upcoming LPA. Staff couldn’t have been more helpful. Thank you.

• 
  Ali (@lordtactitus) reported 32 minutes ago

  @LloydsBank Hi Sanaa, I've been trying for the last couple of hours on two seperate phones, so it's unlikely to be my phone or a local issue. The error message is 'Something went wrong, we couldn't start your chat. Please go back and try again'.

• 
  Not Claudia Chaitto (@NChaitto39819) reported 38 minutes ago

  @LloydsBank @jatroa Having access to, and seeing full details on screen, are completely different in Lloyds eyes, so there’s no need to report a breach now

• 
  199 steps (@199steps) reported 39 minutes ago

  @LloydsBank You say no security issue yet a week later someone has tried to make a fraudulent transaction on my card!

• 
  Adrian Warner (@adrian_warner) reported 41 minutes ago

  @LloydsBank I’ve been through all of this with your service team and they can’t help. I have another account with @Barclays, so I think I will try to set one up there

• 
  Kiborocket (@kiborocket) reported 41 minutes ago

  @LloydsBank If you read the thread you will see that I have installed the app on a brand new phone and still got same problem that's why I think you have app problems

• 
  Bowley williams (@BowleyWilliams1) reported 41 minutes ago

  update on the absolute joke that is @LloydsBank after yesterday you’re now closing my business account. In the mean time you won’t let me access my funds. No clear timeline on when I’l get them. It’s pay day today for my staff, what shall I tell them? My landlord? Disgusting.

• 
  John (@AstyRed) reported 41 minutes ago

  @LloydsBank Why can't I log in to my account using the app? I get a message to accept new terms and conditions, but gey no further and a message says logging in again may work.

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 48 minutes ago

  You usually want your app to smell my farts to ensure it’s me if I try order a pizza. How can not one, but two OnlyFans transaction just slip through? Anyway that’s not the issue here, the handling is. In terms on security - @LloydsBank is NOT a secure bank and they are no trained to deal with mental disability in a stressful situations.

• 
  littlemissteach💙 (@HEADing4change) reported 51 minutes ago

  @LloydsBank why is your car finance down and having technical errors.

• 
  Viv (@VIVADENXCIXXX) reported 53 minutes ago

  @BackintDales @LloydsBank But on that assumption you are saying that ALL customers using their credit cards are inveterate gamblers with a problem & that simply is not true. Like men who were gamblers/drinkers & gov enforced employer to stop £ from wages to give to wife...these actions are exceptions.

• 
  LisaS (@ls39767284) reported 56 minutes ago

  @LloydsBank No-one is available in the securities team though. Not all last week and not this week either. You are still holding security for loans repaid years ago because our business relationship manager overlooked this. Shocking service!

• 
  Steph Murray (@DerekDonkey1977) reported 1 hour ago

  @LloydsBank No, but I can detail that the staff in the Maidenhead branch are inept at managing a queue 2 people sat at the desk doing nothing with a large queue forming Then the one cashier had a technical issue and nobody immediately came to assist Terrible customer service