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Lloyds Bank plc is a British retail and commercial bank with branches across England and Wales. Lloyds Bank offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Lloyds Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Lloyds Bank users through our website.
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Website (30%)
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Mobile App (30%)
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Login (17%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (1%)
Live Outage Map
The most recent Lloyds Bank outage reports came from the following cities: London, Newcastle upon Tyne, Milton Keynes, Northampton, Hounslow, Preston, Cardiff, Woking, Bournemouth, Harrogate, Tiverton, Ealing, Stamford, Pulborough and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Mobile App | |
| London |
Login | |
| Newcastle upon Tyne |
Mobile App | |
| Milton Keynes |
Login | |
| Northampton |
Login | |
| Hounslow |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Lloyds Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Zainab
(@bf_aversion) reported
@LloydsBank Can you give me your complaints procedure for service agents lying and hanging up on social media?
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Stanno
(@stantonms) reported
@Apple I can’t mine stopped working months ago tried apple and the bank @LloydsBank fix but it’s to technical for them and @Apple
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PauloCe
(@PauloCe2756) reported
@LloydsBank Unfortunately, I've done everything to access these suggested addresses, but as I'm not an official customer of your bank, I don't have access, besides living in Brazil
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Dave Lee ZR
(@daveleezr) reported
@LloydsBank I don’t want meaningless apologies I would like genuine help
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Neems 🌈
(@heyneems) reported
@LloydsBank Hi! Trying to transfer money in the app to a regular contact but it won’t let me. It keeps asking me to set up a new payee and I can’t find any of the payees I have set up. Is there an issue with the app?
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Dave Lee ZR
(@daveleezr) reported
@LloydsBank I’m not sure why you have this twitter profile, presumably it’s a cosmetic thing to make it look like there is a customer service dept but there isn’t
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Zainab
(@bf_aversion) reported
@LloydsBank I just called and the director was on the phone for 20mins and you could close the account. The lloyds service lady said she could send a form to us by email to close it but she would transfer a colleague to do checks today to close it. And they just hung up.
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Kelly
(@kelly_m_x) reported
@LloydsBank is your app messaging no longer an option? Every time I go on it asks for details of my problem then states no one available and to call.
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Big Arch 🏴
(@DDouth84) reported
@LloydsBank your customer service is absolutely shocking your mortgage department in particular and your canton branch mortgage advisors, unbelievably shoddy service and always passed from pillar to post! Absolutely disgusting
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Dave Lee ZR
(@daveleezr) reported
@LloydsBank I can see this is pointless, you have no power to do anything. Load of flannel as well as complete contempt for your customers. I’m moving, everything about your service is poor and dated
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Ian J Pyke
(@IANPYKE) reported
@LloydsBank Your Bereavement Services and general customer service is a joke.
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leah ladyhd sibley
(@xladyhdx) reported
@LloydsBank I dont know, I had a support worker who dealt with it all then I got sectioned. I would probably want to use it I think
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jamezzzz
(@jamezzzz19) reported
@LloydsBank hi i was working if you could help i went in myu local bank and set up an account the women said it will be in the post in 3-5 business days its been a couple weeks since could you send another or something my name is james dylan olive
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Rose Randle
(@RoseRandle8) reported
@LloydsBank can someone DM me regarding my account please. I need help
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Melanie Gough-Chanyk
(@MelGC1981) reported
@LloydsBank is there an issue with funds being taken on Fridays? My partner Banks with you but no bills have left his account yet? He pays things weekly.... this has happened for a few weeks now.
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Rhiann 💎
(@Rhiiyounit11) reported
@LloydsBank can you please tell me how to set up a standing order from my ext bank account to my Lloyds credit card? I’ve tried to do it on my Lloyds app ad website but there’s no information on this just info on making a one off payment today.. is there a SC & Acc number I need?
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👑 Chama Maya Mwape-Butler 🇿🇲
(@ChamaMayaMB) reported
@LloydsBank are garbage. 1 card swallowed by their ATM & a new card ordered. Thought it was sorted but no… They’ve ordered a card for the wrong acct. So now 0/2 cards can be used & there’s a b/h so have to wait even longer for them to come. How will I do the food shop next week?
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David Ward
(@david0dj) reported
Called at a branch of @LloydsBank the ‘system’ was down and couldn’t be served. Called back an hour later to find the problem unresolved. It’s unbelievable that @LloydsBank don’t have a manual override facility for such circumstances. #unacceptable
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Dave Lee ZR
(@daveleezr) reported
The 2 worst companies I’ve dealt with recently are @UPS_UK and @LloydsBank both are absolutely appalling, showing complete contempt for their customers time. Name and shame the ones who’ve messed you about. I can’t stand poor customer service
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Francesca Varasano
(@FVarasano) reported
Appalling @LloydsBank. Today again 40 minutes on the phone for an IT issue that has nothing to do with me, I’m still unable to log into my online banking after a month. Called 4 times about it, every time starting from scratch, no one looking at the issue in the meantime.
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sandra g
(@roomtoaview) reported
@LloydsBank Again I find myself in a position where I’m not happy with the service provided. I sent a response to your dispute team on Tuesday and I’ve not yet had a response. How long do they usually take?
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Francesca Varasano
(@FVarasano) reported
After all this, if want to lodge a complaint, I’m told it’s 30+ minutes on the phone (or do it online = time). Is this good costumer service? @LloydsBank
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Stanno
(@stantonms) reported
@LloydsBank They had passed me around departments and escalated to the higher management and said they will fix it and get back to me months ago, and a card change didn’t work, seems amazing that I used this for years with no issues
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Kismetk8
(@Kismetk8) reported
@LloydsBank please could u make your credit card statements easier to read? More like an invoice. I find it hard to work out which bits are on which bills. Maybe just me, but a list of transactions with ‘credit received’ halfway down is confusing. If I’m alone I’ll blame my M.E.
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Marsey
(@boldonlad) reported
@LloydsBank Hi. I've recently changed to your Classic account, but the app is still showing Gold Service current account. Can I safely transfer money out to below the amount required in the gold service account without incurring charges?
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Clare De Beer
(@claredebeer) reported
@LloydsBank what is error code 0047 when trying to withdraw cash?
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Donna James
(@DonnalJames) reported
@LloydsBank my 16 year old son opened an account and his card has not arrived and it’s been 2 weeks. Which number do we call for help?
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jim_price
(@jim_price) reported
@LloydsBank currently unable to login to online banking as not receiving text messages from you. Your adviser was telling me it’s a problem with my phone, but that’s not the case. What do I do?
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Zainab
(@bf_aversion) reported
@LloydsBank Just spoke to a Service operator who said she could email it to me, and then she hung up. Please clarify why you said you cannot and she said you can and why you are not allowing me to close the account? Please note this is being recorded for a compliant with Ombudsman
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Dave Lee ZR
(@daveleezr) reported
@LloydsBank So wait another 20 mins on hold listening to the inane messages about how busy you are and how I can use the online system? This is after you put the phone down on me. Please tell me honestly, do you consider that good customer service?