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Lloyds Bank plc is a British retail and commercial bank with branches across England and Wales. Lloyds Bank offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Lloyds Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Lloyds Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Lloyds Bank users through our website.
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Mobile App (53%)
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Website (15%)
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Login (15%)
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Transactions (11%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map
The most recent Lloyds Bank outage reports came from the following cities: Lincoln, Eastleigh, Newcastle upon Tyne, Plymouth, London, Manchester, Peterborough, City of London, Loughborough, Shrewsbury, Stowmarket, Welling, Stalybridge and Caerphilly.
| City | Problem Type | Report Time |
|---|---|---|
 Lincoln |
Website | |
| Eastleigh |
Website | |
| Newcastle upon Tyne |
Mobile App | |
| Plymouth |
Transactions | |
| London |
Mobile App | |
| Manchester |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Lloyds Bank Issues Reports
Latest outage, problems and issue reports in social media:
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Shaz Snook
(@ShazSnook) reported
from
Middleton, England
@LloydsBank after spending 30mins on a call centre to then be put through to the Rochdale branch it would have been better customer service not to disconnect the phone! Frustrating!!!
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Jenna Partington
(@francisflake) reported
@Nigel_Rayment @NatWest_Help I had exactly the same thing today! Had to research and discover all of this myself as the customer service for @LloydsBank did not want to help me..even though I told them I have no idea what these transactions are..had to research myself, contact a company in America to cancel
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tim blues
(@timblues363) reported
30 mins and still waiting @LloydsBank 17 people in queue only 2 cashiers one of which hasn't taken a customer for 10 mins. So glad you continue to shut down high St banks. Obviously no need for them...
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Andre
(@andong_ff) reported
@LloydsBank hi I need to verify a payment, and the system tells me that I need to call +44 207 481 2614 from abroad. I spent ten minutes speaking to 2 different ppl and they said they didn't see any pending payment, while my mobile account said so. Help me pls, thanks
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bluelilyyong
(@lilyyan88441608) reported
@LloydsBank hello,I had a problem with my bank card and you asked me to mail a signed letter. Now the signed letter has been signed by your bank, but I have not received any reply or solution from you and I am very worried.@LloydsBank
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Guy
(@Guy46495292) reported
@LloydsBank I thought of just deleting but I'm worried about debt collection, which they could do even if i don't owe I'd still be marked, I am trying to deal with it with talktalk directly but no use, as I have no account = no information = no security = no access to my own private info
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Natalia Brożyńska #BabiesLivesMatter
(@NataliaBroz) reported
Spent 30 minutes on phone to @LloydsBank trying to give them my Insurance Number, no luck. Not very good service. Gave me unexisting email in the end. Not sure if i will be keeping my savings with them
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SimpleObservation
(@SimpleObservat8) reported
Why do @AvantiWestCoast settle delay repay claims by cheque during a period of postal strikes (which I support)? They tell me they do this because the bank credit card (@LloydsBank) I used to pay for my ticket won't accept refunds! Is this true @LloydsBank ?
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Andre
(@andong_ff) reported
@LloydsBank Hi Tony, I'm not sure to repeat this transaction, as everytime I logged on to Lloyds mobile app and website, the pending payment was still there and it said I won't be able to log on until I spoke with Lloyds' staff (which I already did, and had no solution), could you check it?
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CynicalTurtle
(@CynicalTurtle) reported
Four months in row @LloydsBank have failed to block a fraudulent subscription going out on my credit card. Four months in a row I have to sit and explain over and over the same situation. Absolute joke of a company.
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A
(@albanatweets) reported
@LloydsBank I am having issues with processing an application as an appointee at your bank, it seems that you do not have a policy in place for this. Can you please advise what the actual policy is as your staff seem a bit stumped on this....
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Michelle Hicks
(@HicksSpainIFN) reported
@LloydsBank please could you supply an email address i can contact your customer service department. Thnx
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Lorie🖤
(@LorelaiMillet) reported
@LloydsBank I do, I don't want to be sold anything, I just want to know how much % I'll be charged per transaction for using my card in Germany. Is this how you take care of vulnerable customers? Try take advantage and sell them a service they don't understand? Brilliant.
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Workshopshed
(@Workshopshed) reported
@LloydsBank The fact that you report there will be no messages when we login is even more suspect. "Please note that once logged in you will not see any e-mails in the inbox"
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Sukraine #IStandWithUkraine #FBPE
(@Sukraine) reported
@LloydsBank No point, apparently my policy doesn't include trace and access which is needed to locate the leak, even though it cists less than the £1000 cover I'm supposed to have so I'm left with a flooded kitchen and waterless taps. Thanks after being a customer for 30 years.
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Grant Goldberg
(@GrantGoldberg3) reported
More embarrassing service from @LloydsBank absolutely appalling customer service
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Catherine Smith
(@Catheri13001330) reported
from
Tottenham, England
@LloydsBank morning is the app on phones down? It keeps buffering
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Donna-Marie Smith
(@donna170205) reported
@LloydsBank That is a good way however I have not been able to access it for the past couple of days - keeps telling me there is a technical difficulty!! With Christmas days away it’s good to know what is due to go out so I can manage the pennies
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Chelsea Michelle
(@littleginge93) reported
@LloydsBank Hi, I keep getting texts about a new recipient being set up on an account. I’ve been getting them since October. I’ve been ignoring them but I keep getting them and I’m not sure what to do about them. Can someone help please?
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Hannah Greenwood
(@onepersontrying) reported
from
Birmingham, England
Seriously @LloydsBank why does it take more than a month to process a change of signatory form for my struggling #allotmentassociation? 1st you close down our #local branch, then the next best one, and now we can’t do anything without pestering our previous treasurer. Very poor.
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donna burgess
(@dnb81) reported
An unauthorised transaction leaves your account and Lloyds bank will not help you! Amazing customer service @LloydsBank @MartinSLewis @fsa
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Tracey O'Neill
(@Toneilly) reported
@LloydsBank is the app down? Not been able to get on since Monday?
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Lauren MacPherson🇺🇦
(@LaurenMacPhers3) reported
@LloydsBank Well I’ve just spoken to a gentleman on your customer services line & he said this is not the case.I need to reorder.This would be fine if I knew that.I ordered it a week ago,which because of your 10working days turnaround and the added postal strikes means I don’t have it.
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SMART_Supporter
(@Support_SMART) reported
Does anyone else feel extreme frustration dealing with automated responses from so-called Banking Help Lines - especially those who cut you off mid-way through an interminable maze of menu options? I have literally spent hours trying to talk to someone 😡😡 @Barclays @LloydsBank
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Kenguin
(@Kenguin34) reported
@LloydsBank Aahhh forgot about that text....any idea when it will be able to be used for online purchases etc. Had no problem in the shop though
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שלמה בן דוד
(@sjake62) reported
@LloydsBank Is there an issue with Commercial Banking Online tonight, can't seem to make any transfers.
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Maz Phenis
(@BlakelyTeleser1) reported
@LloydsBank @HalifaxBank I am receiving regular texts from you both regarding going into overdraft etc BUT I don’t have an account with either of you. Lloyds bank has been happening for years despite calling to advise. Help….
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Guy
(@Guy46495292) reported
@LloydsBank hi, I recently switched to lloyds bank. I was looking at my upcoming direct debits which were moved over from my previous bank, there is a direct debit to TALKTALK, I've never been a customer with them so I'm confused as what it is, there's no pay amount
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Workshopshed
(@Workshopshed) reported
@LloydsBank The reason it looks like phishing that it only contains a call to action. No explanation as to why. "must login to your account by clicking on this link" It would be better to make secure email easy to find on the website and direct people there.
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Shaz Snook
(@ShazSnook) reported
from
Middleton, England
@LloydsBank I’m pretty sure it was intentional as it rang for quite some time Claire. It’s a missing deposit query. It’s happened before when they have been slow turning a deposit from security plus around . Thanks tho