Is Lloyds Bank down?
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Lloyds Bank plc is a British retail and commercial bank with branches across England and Wales. Lloyds Bank offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Lloyds Bank reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Lloyds Bank. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Lloyds Bank users through our website.
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Mobile App (39%)
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Transactions (21%)
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Login (17%)
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Website (14%)
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Transfer (8%)
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Withdrawals (1%)
Live Outage Map
The most recent Lloyds Bank outage reports came from the following cities: St Albans, Gateshead, Birmingham, Cramlington, Manchester, Cardiff, Newcastle upon Tyne, Oxford, London, Pontefract, Milton Keynes, Bexhill-on-Sea, Deal, Blackpool and Swindon.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead |
Mobile App | |
| Birmingham |
Mobile App | |
| Cramlington |
Transactions | |
| Cramlington |
Transactions | |
| Cramlington |
Transactions | |
| Manchester |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Lloyds Bank Issues Reports
Latest outage, problems and issue reports in social media:
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ian 'spike' milligan
(@spikestweeting) reported
@MartinSLewis Personal bugbear is @LloydsBank promising me a call back about a complaint by Friday, chased them today to be told they'll get back to me in 8 WEEKS. I mean customer service at their convenience not mine.
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Tobye Smith, RN 🏳️🌈👨⚕️🌹
(@NurseSmithers) reported
from
St Albans, England
@LloydsBank New customer here, I'm trying to set up and activate my online banking via your app, but I'm stuck on creating memorable information, it won't accept anything I enter doesn't allow me to re-enter the word, so I can't progress any further, help!
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Fraser Hannah
(@Fraser_Hannah) reported
.@LloydsBank Why does your business banking site not hold my cookie - if I wanted to log in with the annoying card reader every time I would - cleared cookies re-stored it and still have to use the sodding reader - why? whats the point of memorable information id I cant use it?
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David Belbin
(@DBelbin) reported
@LloydsBank I contacted you on June 16 and spent ages on the phone trying to sort out my dad's S&S ISA account, which I have financial power of attorney over. The guy was helpful but heard nothing back since. Given that I'm not a Lloyds customer myself, how can I follow this up?
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ian 'spike' milligan
(@spikestweeting) reported
@LloydsBank Spoke to one of your colleagues, asked them to ask a manager to call me before mid day as the promised call last week wasn't made. Guess what's not happened? So I guess customer service is at your convenience.
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Maisie
(@maiselizabeth_) reported
@LloydsBank I’ve sent you a dm regarding an issue if you wouldn’t mind taking a look. Thanks!
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Claire 🏴❤️
(@ClaireNewk) reported
@MartinSLewis Have been a @LloydsBank customer for nearly 38 years…
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Kimberley
(@KimberleyPain) reported
@LloydsBank Hi, I was due a new credit card on 01/07 but still haven't received anything. Are you able to help at all? Thank you
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Lulu@healthaplomb
(@Lulu2health) reported
@LloydsBank I really do wish the telephone banking service of Lloyds was better. There are too many things wrong to list but pleeeeeze anyone at Lloyds reading this try going through it yourself. Date of birth Never works - why ask it as a security question? Paying a bill - awful. Etc
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Mitzi Szereto
(@MitziSzereto) reported
@mbna Your confirmation code callback option is not working. I've tried repeatedly for weeks and the call never comes through. Nothing wrong on my end, so are you no longer calling non-UK numbers? Very frustrating as having same issue with @LloydsBank.
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Kathleen FitzGerald
(@Kathlee84454214) reported
@LloydsBank Asking a very important question on your chat service with Sayeed 15 minutes and still no reply.. Too many issues with Lloyd’s service these days. Allowing money not authorised to leave my account is one example.
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Yasir Satti
(@YassirSatti2) reported
@LloydsBank Yes! That worked. I managed to setup the memorable word. Now I can login to the app and online banking. Thank you. I tried support numbers and support FAQs but no mention of this. I suggest adding for future customers to find it
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Polly1954
(@Polly004f) reported
@LloydsBank trying to log on to app. Get message error encountered and have been logged off. As not logged on not sure what is happening. Any thoughts?
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luxejx
(@luxejx) reported
@MartinSLewis I was £3000 in debt with @LloydsBank - Then some insanely helpful guy over the phone went through my entire finances with me, to the penny. He worked out a plan with me and I cleared the lot. 100/100 customer service. So I was, but now I’m not.
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Pippilotta Viktualia
(@Pippilotta2004) reported
@LloydsBank awful awful experience today. Wanted to change account type and via it app it says "You can have one sole and one joint Club Lloyds account but you need to apply in branch for the second one". Took time off work to visit the branch. Was told to message via the app.
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Monk Adderley
(@AdderleyMonk) reported
@LloydsBank Pay cheque in…. Move down move down , move right move right , move left , move right , move down , move back up . Search for nearest branch to pay cheque in … shut down , closed, permanently closed , shut down . Nearest one , 20 miles away . 👍👍👍
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Aaron Law
(@AaronLaw92) reported
@LloydsBank I copied it exactly and they are still having issues.
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Aaron Law
(@AaronLaw92) reported
@LloydsBank hello can someone help I'm trying to receive a payment from abroad and they are saying your swift number is deactivated.
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Peter Carlisle
(@PeterCarlisle11) reported
@LloydsBank I’m struggling with your non existent customer service and being patronised by a robot. You really do treat us customers with utter disdain these days. Any chance of some human interaction?
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Glen & Jo
(@LashbrookLushes) reported
Do any large organisations in the UK do customer service any more? @LloydsBank and @HMRCgovuk certainly do not 🤬
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Kirsty Dobie
(@kmdobie) reported
@LloydsBank 20 mins to apply for a business account online, I'm currently on day 5 of technical issues, 37 mins on a call today to be cut off and now a 20 minute wait to speak to someone again. Joke.
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Edward Boggis
(@BoggisEdward) reported
@LloydsBank I've rang, she took the details she needs and said she would contact the customer ...thanks
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Manor Farm Shop
(@manorfarmshopuk) reported
Trying to report fraud on your Lloyds credit card is neigh on impossible. 30 mins, transferred 4 times and now told I have a 40 minute wait to talk to someone who no doubt will transfer me again. @LloydsBank
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ian 'spike' milligan
(@spikestweeting) reported
Reported a fraudulent credit card payment to @LloydsBank 8 hours ago via the app. Still asking dumb questions, pretty sure it's AI + plus excuses if "busier than normal". Will be a trip to branch to cancel this. Zero customer service or urgency from them.
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muna
(@munadebby) reported
@LloydsBank Hi, I need help with accessing my bank account. I moved out of the uk almost a year ago and I’ve not accessed it in a while and I also do not have access to my uk phone number. Is there anything I can do to gain access into that account?
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Olivia Devereux-Evans
(@oliviadpr27) reported
@LloydsBank unable to login as its saying there’s a technical issue. Can you advise please? Can’t see any widespread problems on downdetector but starting to get quite worried…
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|Shim Shiminey|⁷
(@ShimmiOver) reported
@LloydsBank After 14+ years with Lloyds, my Islamic account was closed suddenly in late 2024. I received a damaged cheque and, living overseas, can’t visit a branch. Calls/chats haven’t helped, and I can’t file a complaint without a UK postcode. Deeply disappointed—need support.
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mark seymour
(@marksey37025660) reported
@LloydsBank mobile app not showing accounts or any info at all, is there a problem?
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Eve Benford
(@EveBenford) reported
Customer service in Lloyds bank @LBGplc has become non-existent. Yesterday I went in to withdraw £1,100. I asked Teller to count cash before giving to me, but she refused. Machine does it so she won't. So when did counting money in a bank become an issue? #badservice #lloydsbank
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PinkSatsuma
(@PinkSatsuma5) reported
@LloydsBank when are you going to fix the issue with setting up a new payee on the app?