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Lloyds Bank plc is a British retail and commercial bank with branches across England and Wales. Lloyds Bank offers current accounts, savings, investments, loans, credit cards and other financial products.
Lloyds Bank problems in the last 24 hours
The following chart shows the number of reports that we have received about Lloyds Bank by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.
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Most Reported Problems:
- Mobile App
Lloyds Bank Outage Map
The most recent outage reports and issues originated from Ashford, London, Cwmbran, Stockport, Birmingham, Worcester, Alnwick, Harrow, Bradford, Bristol, Reading, Ashby de la Zouch, Coventry, Sheffield and Great Malvern.
Lloyds Bank CommentsTips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Lloyds Bank Issues ReportsLatest outage, problems and issue reports in social media:
I have never had a more **** bank than @LloydsBank if i have more than 10 transactions in a day i can’t use my card at all
@LloydsBank as a disabled customer from your 55 Cheshire St branch when will you changed your pic? Maybe I should move to @monzo tomorrow
@LloydsBank just to let you know that I'm going to stay with Lloyd's Bank and not becoming a NatWest customer Philip Chapman
@dlefcoe @LloydsBank Did you ever find out what this issue was? I'm getting the same message now.
@LloydsBank Is this possible with an inactive account? I couldn't log in before. Card was closed some time ago. Refund is pre-covid concert tickets.
@LloydsBank Hiya. Contacted nearly 3 weeks ago. Refund to expired credit card. Was told 3-5 working days. Bit disappointed.
@CodNewsUpdate1 @LloydsBank I didn't say continously..iv called them multiple times during the day and when I finally got through the system was down and told to call back.
@LloydsBank And your still not working
@LloydsBank Still not working.
@LloydsBank A notification to account holders prior to this scheduled maintenance may have been a nice idea. So they didn't have to go on to Twitter to find out why they can't access their account for example? Nah said Lloyds. Let's just assume nobody will notice cos they're all in bed.
@LloydsBank That makes sense why I can’t login no worries
@LloydsBank Also the app tells me if I don't call 08000684951 by Monday my online banking will be frozen...can someone help!!!
@suzseddon I had the same thing with @LloydsBank (UK). Refused to tell them (none of their business), said I'd take full responsibility but they froze my account. I complained to the Financial Ombudsman, won and shut my account. Don't bank with Lloyds if you want access to your money.
@LloydsBank We won’t able to leave our homes so why would break down cover be needed and I told them when signing up I already have mobile insurance. Iv tried to downgrade several times with no help
@LloydsBank the mortgage document upload form on your site won't work with .jpg, .png or .pdf on mobile or desktop. Do you know when it will be fixed, please?
@LloydsBank Hi Laura, yes it had been updated but because the phone is old maybe this is the reason. And I can't log in throw any way except the app in the old phone. Should I make international call or if there's any easier way to add a number?
@LloydsBank can you clarify why I am waiting 50 minutes to call you for a payment I wanted to make from my app after using my fingerprint to access the app and providing my secret login information over the phone? 1/2
@LloydsBank Jesus this is saga. All I wanted to do was transfer a Help to Buy ISA to an Investment ISA, because let's face it, I'm never going to buy a house. First I go online and it says I need to do it over the phone.
Outrageously poor customer service from @LloydsBank in Market Place, Ilkeston DE7. I have a receipt from my old bank that 2 sets of money (£11.5k and £50) have been transferred to 1 Lloyds account but apparently it's "nothing to do with Lloyds" that only the £50 has made it.
@LloydsBank Thanks for your reply. I rang yesterday and have been told there’s nothing they can do until the payment clears in the loan account (which is with Lloyds). So I’m out of pocket all weekend and most likely next week too. Embarrassing customer service.
@LloydsBank AndyM...help me please
@LloydsBank Hi! I'm currently abroad and a block has been put on my card. I have been informed by your support that the only way to sort this is by calling you, which I can't do, because I can't get through to the number.
@LloydsBank must really be up there for worst customer service of all the Banks. So far 3hrs 15 minutes on the phone to get card added to phone wallet. TIP: if EVERY time we call it is a particularly busy time, then maybe you simply do not have enough staff!
@LloydsBank I need urgent help, no one is replying at the phone. How can I speak with someone urgently?
@LloydsBank She explained that your charges are made one month in advance but had no explanation for £19.60. She did however persuade me to part with yet more cash before 'permitting' the account to be closed. It would be better to have account closure procedures on your website. Not happy!
@DirectLine any idea why my insurance premium hasn't come out? Unless it's a @LloydsBank issue? But all other DDs are ok!
@LloydsBank bunch of donkeys, why don’t you protect the consumers and make it possible for consumers to block companies from taking their money on the app
@LloydsBank are there any reported problems with your banking app for personal customers please? Try to deposit a cheque but as soon as it’s taken the photos it just defaults back to the account screen without confirming or processing. Thanks
@LloydsBank firstly thank you for dealing with the attempted fraud on my account. BUT since then… the awful service I have received from you is unbelievable. I am currently away and cannot keep CS on the phone long enough to get my new card issued !! Please DM me…
Disgraceful customer service @LloydsBank 🤬🤬🤬🤬