Is Lloyds Bank down?

@LloydsBank can you help?Cant log on to my account when using the app as it says you are having technical problems.Any idea how long this will last?Thanks

@LloydsBank Hi Katy, is there a reason for that? If it's because it's time consuming, maybe i can help by bunching them up together into countable denominations. I'd really like to get it done in one go.

@GillyCuppa84 @LloydsBank They do hate there jobs and make our lives miserable when we need help

@LloydsBank Hi Kerian, I appreciate its busy as it does take time to sort a problem but having to wait for more than an hour about fraud is extreme by any account. 80mins and counting. Can't even solve issues in a bank without going online. Truly disappointed in the entire banking system

Hey @LloydsBank why does your fraud line have a 50min wait time. I question the security/safety of your entire banking system if your fraud number is this backed up. Is it not a 24hr service?

@LloydsBank Oh, strange, I can't seem to pay with chip & pin or take cash out. Perhaps it is broken then?

Hi @LloydsBank, I'm searching on the app & on my account online. My card expired at the beginning of August, but haven't had a replacement in the post. I don't want to order a replacement for a broken one or freeze my current account, ya know, so I can pay for things. Advice?

Only way to get a frozen transfer released is via an 0800 number. Sits on phone on hold for 30 minutes only to be told I’ve called the wrong number. @LloydsBank - your customer service needs to change. Have words with @StarlingBank - they’ll show you how it’s done.

@DavidWilding271 @LloydsBank Totally unacceptable. I'm so sorry you had to go through not only the stress of the bottom feeding scum sucking thieves but the added anxiety of having to wait SOooo long to get support. You deserve a double cone after all that..

@LloydsBank Why ? Plenty of other companies, government services etc have managed to continue a proper service why can't you ? And why has this not been solved in 17 months ?

@LloydsBank I haven't got time to hold the line which is why I want to use the Messaging service. Which apparently just isn't open

@LloydsBank Can you explain why you're using "cos Covid" as an excuse for poor customer service ? I need to report potential fraud and cannot get through to anyone. Its appalling

@LloydsBank hello, I'm having problems paying into one of my accounts. Please can I get help with this?

@LloydsBank hello, I'm having problems paying into one of my accounts. Please can I get help with this?

Had to speak over phone to sum 1 about a banking issue I told them was hearing impared so that's why I had to double check every thing i ended up apologiseing for being hearing impaired when the call handler was rude sounded like he hated his job. 2nd time happened @LloydsBank

@ColeAccountants @LloydsBank Same problem- Had to take in I.D. They said it could be done on iphone, but it wouldn't work from my new iphone! When we went to branch on a Saturday morning it was closed!!!!! Cannot get hold of branch or ANYONE at LLoyds to arrange!!! Even the APP message system blames covid!

@LollyWilliams61 @LloydsBank Finally got someone who could help!

@LloydsBank 40 minutes hold and the initial call handler putting me through to the wrong department really does not help a stressful situation … now on hold again 🤬

@LloydsBank I would like to open an account for my child that is now 12, I can’t do it online as he is still to young and you have reduced your banking hours and trying to call to make an appointment I got cut off ! Can anyone help !

@LloydsBank is there an issue with internet banking ?

@LloydsBank how do i start a chargeback... big issue with an online retailer that has ripped me off

@LloydsBank Incompetent, uncaring bank. Online debit card security system sham. Lloyds cost me a great deal of money, messed up random security regarding an online transaction. Now blocked. 35 years of banking with Lloyds. With SCs on the increase, time to move on. Poor service.

@LloydsBank Do you have any idea when I can sort out online banking for my 17 yr old plse? Went to branch and told they couldn't help us due to covid. Can't do it online. Surely you want to attract him as a customer as he'll be a student next year and then onto adult life?

@LloydsBank we’ve been having yet another issue with the online banking. I get it that you try to have high security but it should not be impossible nor require DAYS or an in-person visit to get my correct phone number on my account.

@LloydsBank I haven’t got the money transfer option or my credit card as I’ve closed the account I’ll give a ring and try get to the correct person. Thanks for the help!

@LloydsBank Eventually yes after being spoken to like I was absolutely incapable of understanding. I have made a complaint on your website as I am absolutely mortified after being so kind to her when I got through, just to be spoken over and snapped at.

@LloydsBank your customer service team have some absolutely horrible members of staff. unhelpful, condescending and rude after 75 minutes on hold and a simple question. absolutely disgusting, enough for me to close my account with you today 💖

@billynomates57 @LloydsBank Even today…. Sorry we are experiencing technical problems, try again later.

@LloydsBank I keep getting communications text to my mobile phone about a credit card. I have never had an account with Lloyds. I can only assume someone has registered my number by mistake. I have tried to sort this via your support channels to no avail. Can you help?

@HannahJ00421650 @LloydsBank Lloyds are CROOKS who asset strip customers and have police in their pockets to block investigations