Lloyds Bank

Is Lloyds Bank down in Sunderland, England?

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Lloyds Bank plc is a British retail and commercial bank with branches across England and Wales. Lloyds Bank offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Lloyds Bank reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Lloyds Bank Outage Chart in Sunderland, England 12/17/2025 21:05

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Most Reported Problems

The following are the most recent problems reported by Lloyds Bank users through our website.

  1. Mobile App (45%)

    Mobile App (45%)

  2. Website (24%)

    Website (24%)

  3. Transactions (21%)

    Transactions (21%)

  4. Login (9%)

    Login (9%)

  5. Transfer (2%)

    Transfer (2%)

Community Discussion

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Lloyds Bank Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • jamesjoeboyle James Joseph Boyle (he/him) (@jamesjoeboyle) reported from Gateshead, England

    @LloydsBank hello, i urgently need to talk to someone and your live chat messaging service has disappeared from the app?

  • sophjones12 jones (@sophjones12) reported from Newcastle upon Tyne, England

    @LloydsBank is the mobile app down? Haven't been able to use it for 2 days now?

  • STOTTINMAD STOTTINMAD (@STOTTINMAD) reported from Birtley, England

    @LloydsBank explain this to me. My cc online banking app displays £17.78 yet when I log into the website it says £Nil. Why?

  • STOTTINMAD STOTTINMAD (@STOTTINMAD) reported from Birtley, England

    @LloydsBank The first time I tried using my card in a store and it got declined. The second time I tried when ordering a takeaway. It said this card doesn't support this type of purchase. It was not until I logged on website version did I notice the £Nil despite the actual showing otherwise

  • STOTTINMAD STOTTINMAD (@STOTTINMAD) reported from Birtley, England

    @LloydsBank This is for my credit card by the way. Balance shows in app but not on the website

  • TheAleTrail The Ale Trail🌐 (@TheAleTrail) reported from Walker Gate, England

    @LloydsBank auto phone calls to set up new payee aren’t working.

  • AtlantaGBrook Atlanta G Brook (@AtlantaGBrook) reported from Hetton-Le-Hole, England

    @star_scream_09 @RusticRomance1 @LloydsBank She has every right to be angry I can’t access my savings account to transfer moeny to be able to pay bills or buy food

Lloyds Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • adyb Ady (@adyb) reported

    @LloydsBank please fix your messaging service. It’s supposed to be 24/7 but so far I’ve waited 10 hours and counting for an agent to reply to a message. Not good enough

  • reetbeet Rita Ori (@reetbeet) reported

    @LloydsBank I have tried on different devices and on a pc and still the same error. This has been for several months now. If I call no one knows why or they hang up. It’s very frustrating

  • SteveHusselbee Steve Husselbee (@SteveHusselbee) reported

    @LloydsBank 45 min trying to get through to your Credit Balance Team and still waiting not good service Lloyds 😠

  • querysupport Customer Services (@querysupport) reported

    @ProvinsPeter @LloydsBank Happy to help you please send the Cheque for £180k made payable to cash to us. We’ll take your stress away.

  • DDanbod Danbod (@DDanbod) reported

    @LloydsBank I feel I have really been let down by Lloyds Customer service and would like to contact your complaints department please can you share a email address I can write to

  • Established1958 MegaStarMum ⭐️ 🇬🇧 🍷🙏🏻🐶 (@Established1958) reported

    @LloydsBank … although have a ‘Attorney’ card for donor’s account it can (apparently) only be associated with the donor’s mobile for 2FA … trying to help MIL (100 miles away) via FaceTime find a message on her ancient phone when buying something for her online is a nightmare

  • KarenHackney12 Karen Hackney (@KarenHackney12) reported

    @LloydsBank why does your website indicate customers can call but you don't publish any telephone numbers.

  • AFC__Chris Chris Williams (@AFC__Chris) reported

    @LloydsBank Hello, I have just received a new phone after breaking my old one, I am trying to put the banking app back on but need my login details etc, I have no idea what they are anymore, is there a way for me to get them so I can log back on with my new device? Thank you

  • ESargeantDesign Emily Sargeant (@ESargeantDesign) reported

    @LloydsBank is there a problem with the app? Been struggling to get on for a while. Thanks

  • CtoGrayd GrayD_CTO (@CtoGrayd) reported

    @YardleyShooting @LloydsBank Well EE is owned by BT, so that may explain part of the problem and culture....