Lloyds Bank status: access issues and outage reports

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Lloyds Bank reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Live Outage Map Near Sunderland, England

The most recent Lloyds Bank outage reports came from the following cities: Newcastle upon Tyne.

City	Problem Type	Report Time
Newcastle upon Tyne	Mobile App	2 months ago
Gateshead	Mobile App	4 months ago
South Shields	Mobile App	7 months ago
South Shields	Mobile App	7 months ago
Durham	Mobile App	8 months ago
Sunderland	Website	9 months ago

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Lloyds Bank Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  Atlanta G Brook (@AtlantaGBrook) reported 5 minutes ago from Hetton-Le-Hole, England

  @star_scream_09 @RusticRomance1 @LloydsBank She has every right to be angry I can’t access my savings account to transfer moeny to be able to pay bills or buy food

• 
  Andrew Collins (@andywcollins) reported 18 minutes ago from Whitley Bay, England

  @LloydsBank my Scottish Widows pension is no longer showing on the app. Is that expected or is there an issue?

• 
  🦋Danielle🦋 (@d_n_g_x) reported 30 minutes ago from Newcastle upon Tyne, England

  @LloydsBank Hi I'm having trouble trying to transfer some money from the app. It's not loading my payees. I was wondering if there was an issue with the app?

• 
  STOTTINMAD (@STOTTINMAD) reported 30 minutes ago from Birtley, England

  @LloydsBank explain this to me. My cc online banking app displays £17.78 yet when I log into the website it says £Nil. Why?

• 
  The Ale Trail🌐 (@TheAleTrail) reported 36 minutes ago from Walker Gate, England

  @LloydsBank auto phone calls to set up new payee aren’t working.

• 
  emma (@EmmaEmmaowens) reported 38 minutes ago from Washington, England

  @LloydsBank what is the best contact number to speak to someone about logging into the app. Tried resetting the details on the lloyds website but a message has asked to contact you before anything can be reset. Tried ringing but on hold for ages then cut off. Very frustrating.

• 
  STOTTINMAD (@STOTTINMAD) reported 46 minutes ago from Birtley, England

  @LloydsBank This is for my credit card by the way. Balance shows in app but not on the website

• 
  STOTTINMAD (@STOTTINMAD) reported 50 minutes ago from Birtley, England

  @LloydsBank The first time I tried using my card in a store and it got declined. The second time I tried when ordering a takeaway. It said this card doesn't support this type of purchase. It was not until I logged on website version did I notice the £Nil despite the actual showing otherwise

• 
  jones (@sophjones12) reported 57 minutes ago from Newcastle upon Tyne, England

  @LloydsBank is the mobile app down? Haven't been able to use it for 2 days now?

• 
  James Joseph Boyle (he/him) (@jamesjoeboyle) reported 58 minutes ago from Gateshead, England

  @LloydsBank hello, i urgently need to talk to someone and your live chat messaging service has disappeared from the app?

Lloyds Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Steve Jones (@jonesstevene) reported 4 minutes ago

  @LloydsBank @stephania_uk Anand, good customer service is not just telling us, it's promising to pass it back to the product team, it's trying to understand the problem it has caused.

• 
  Ben Furner (@BenFurner) reported 5 minutes ago

  But why are you doing it? That's what no one @LloydsBank is explaining. I'm a customer who has multiple online accounts to help manage my money. You're about to make it harder and I don't understand why?

• 
  Deezer Dave (@deezerdave) reported 10 minutes ago

  @LloydsBank I know, I just can't believe I need to go into a branch to fill out a form to make this happen. It is the 21st century and the way branches are getting shut down you'd think I could do this on line.

• 
  Flossy (@be26790) reported 12 minutes ago

  Awful service @LloydsBank & @HalifaxBank Branch near deceased closed as systems down last week, tried to register a death. Our local branch couldn’t help as we’d started process online, said to call Halifax. Halifax bereavement says system down til Tuesday.

• 
  Kiborocket (@kiborocket) reported 15 minutes ago

  @LloydsBank Yes you've replied asking me to call. I've already explained this numerous times I can't call. I was calling before travelling and getting nowhere with your help team apart from promises of a fix before I travelled

• 
  Andrew (@bigman_andrew) reported 15 minutes ago

  @LloydsBank That's the problem. In error I selected my old Lloyds credit card instead of my new one so need to transfer it across

• 
  David Webb (@DavidWebbTweet) reported 17 minutes ago

  @elonisabawbag @LloydsBank I know, it's like Lloyds bank is being run by children. I phoned them to tell them the problem and they just acted defensive, they weren't interested.

• 
  Gill ODell ☠️⚓🌊 (@GillODell7) reported 19 minutes ago

  @LloydsBank Your not responding to this charity whose account you froze last Thursday evening. You've not had the decency to respond 😡 Munchkins Miniature Shetland Rescue charity will have to close because of your weak customer service. Shame on you.

• 
  Tommy 🔴 ⚪️ 🐻 ⚽️ (@TommyYorkshire) reported 20 minutes ago

  @LloydsBank Is there an issue paying with card this evening?? Every time I try and pay it keeps declining my payment but get a notification saying it's "Pending"?

• 
  Daphne Clifton (@daphnemotivates) reported 23 minutes ago

  @LloydsBank - why can’t I see details on some of my accounts? When will the system be working properly?