Lloyds Bank status: access issues and outage reports

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Lloyds Bank reports we have received in the last 24 hours from users in Sunderland, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Lloyds Bank Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

• 
  jones (@sophjones12) reported 7 minutes ago from Newcastle upon Tyne, England

  @LloydsBank is the mobile app down? Haven't been able to use it for 2 days now?

• 
  Andrew Collins (@andywcollins) reported 9 minutes ago from Whitley Bay, England

  @LloydsBank my Scottish Widows pension is no longer showing on the app. Is that expected or is there an issue?

• 
  Atlanta G Brook (@AtlantaGBrook) reported 15 minutes ago from Hetton-Le-Hole, England

  @star_scream_09 @RusticRomance1 @LloydsBank She has every right to be angry I can’t access my savings account to transfer moeny to be able to pay bills or buy food

• 
  The Ale Trail🌐 (@TheAleTrail) reported 15 minutes ago from Walker Gate, England

  @LloydsBank auto phone calls to set up new payee aren’t working.

• 
  James Joseph Boyle (he/him) (@jamesjoeboyle) reported 34 minutes ago from Gateshead, England

  @LloydsBank hello, i urgently need to talk to someone and your live chat messaging service has disappeared from the app?

• 
  STOTTINMAD (@STOTTINMAD) reported 46 minutes ago from Birtley, England

  @LloydsBank explain this to me. My cc online banking app displays £17.78 yet when I log into the website it says £Nil. Why?

• 
  🦋Danielle🦋 (@d_n_g_x) reported 47 minutes ago from Newcastle upon Tyne, England

  @LloydsBank Hi I'm having trouble trying to transfer some money from the app. It's not loading my payees. I was wondering if there was an issue with the app?

• 
  emma (@EmmaEmmaowens) reported 47 minutes ago from Washington, England

  @LloydsBank what is the best contact number to speak to someone about logging into the app. Tried resetting the details on the lloyds website but a message has asked to contact you before anything can be reset. Tried ringing but on hold for ages then cut off. Very frustrating.

• 
  STOTTINMAD (@STOTTINMAD) reported 52 minutes ago from Birtley, England

  @LloydsBank This is for my credit card by the way. Balance shows in app but not on the website

• 
  STOTTINMAD (@STOTTINMAD) reported 52 minutes ago from Birtley, England

  @LloydsBank The first time I tried using my card in a store and it got declined. The second time I tried when ordering a takeaway. It said this card doesn't support this type of purchase. It was not until I logged on website version did I notice the £Nil despite the actual showing otherwise

Lloyds Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Matthew Jaggard (@MatthewJaggard) reported 8 minutes ago

  @LloydsBank Dear lloyds there are me and thousands of others like me that do not want digital ID. It's not simply an ID. I'm a proud customer of lloyds but if this is enforced on customers I will and many people I know will close thier accounts with you if you go down this path. I hope..

• 
  CuteKitty 🦋 (@Cute_Kitty92) reported 10 minutes ago

  @LloydsBank That's not what I meant my local Halifax branch is permanently closed I have no way to get money out as I wait for a new Halifax card to arrive and I needed a way to get money out Temporary can I do it at a Lloyd's branch even though I'm a Halifax customer?

• 
  Sam (@Aishanie2) reported 10 minutes ago

  @LBGplc Extremely disappointed with @LloydsBank customer service is the worst. My partner withdrew a large amount of money and wasn’t given an envelope. When he asked, he was told “I can only give a money bag, it’s not big enough,” so he had to carry a *** of cash on the high street.

• 
  Uchechi Osuji (@UchechiOsuji3) reported 11 minutes ago

  @LloydsBank Lloyds bank, you have locked me out of my account for 2 months and refused to send OTP to my address to unlock my account. All the efforts I made to get help from your unprofessional call handlers proved abortive because none of them seems to know what to do. I guess no training.

• 
  Tricia Jarman 💫 (@TriciaNo2) reported 13 minutes ago

  Are you able to fix problem with app. It’s not working, you appear to be having technical issues @LloydsBank

• 
  LisaS (@ls39767284) reported 14 minutes ago

  @IngleKeviningle @LloydsBank Oh I can get someone to pick up the phone, but not the correct department. The correct department aren't picking up at all. Six working days later, all everyone else at Lloyds can say is "All we can suggest is that you keep trying". ????

• 
  Honey Bunny (@HoneyBu65587062) reported 14 minutes ago

  @DavidWebbTweet @anthslife @LloydsBank That is nothing new. It's been like that for months. You can choose biometric login (face/fingerprint) for faster access on the app, but you will still need to know your password, especially if the device does not recognize your biometrics. But not on laptop

• 
  The Cummins Accountability Project 🌎 (@tcumminsap) reported 16 minutes ago

  @LloydsBank Original post “before banning me from Chat” Dm “we can’t sort this here use our online chat service”. Point enforced. Cut and paste banking from a shot and waste of a bank.

• 
  Eleven Cween (@ElevenCween) reported 20 minutes ago

  @LloydsBank I made my cart with you guys but I moved to another address I looked everywhere online to change that but without the letter I can’t open the app please help me

• 
  djh (@Dkneece) reported 22 minutes ago

  @LloydsBank app down still?