Lloyds Bank

Is Lloyds Bank down in Sunderland, England?

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Lloyds Bank plc is a British retail and commercial bank with branches across England and Wales. Lloyds Bank offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Sunderland, England

The chart below shows the number of Lloyds Bank reports we have received in the last 24 hours from users in Sunderland and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Lloyds Bank Outage Chart in Sunderland, England 12/12/2025 19:45

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Most Reported Problems

The following are the most recent problems reported by Lloyds Bank users through our website.

  1. Mobile App (53%)

    Mobile App (53%)

  2. Transactions (21%)

    Transactions (21%)

  3. Website (21%)

    Website (21%)

  4. Login (5%)

    Login (5%)

Community Discussion

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Lloyds Bank Issues Reports Near Sunderland, England

Latest outage, problems and issue reports in Sunderland and nearby locations:

  • EmmaEmmaowens emma (@EmmaEmmaowens) reported from Washington, England

    @LloydsBank what is the best contact number to speak to someone about logging into the app. Tried resetting the details on the lloyds website but a message has asked to contact you before anything can be reset. Tried ringing but on hold for ages then cut off. Very frustrating.

  • STOTTINMAD STOTTINMAD (@STOTTINMAD) reported from Birtley, England

    @LloydsBank This is for my credit card by the way. Balance shows in app but not on the website

  • andywcollins Andrew Collins (@andywcollins) reported from Whitley Bay, England

    @LloydsBank my Scottish Widows pension is no longer showing on the app. Is that expected or is there an issue?

  • TheAleTrail The Ale Trail🌐 (@TheAleTrail) reported from Walker Gate, England

    @LloydsBank auto phone calls to set up new payee aren’t working.

  • STOTTINMAD STOTTINMAD (@STOTTINMAD) reported from Birtley, England

    @LloydsBank The first time I tried using my card in a store and it got declined. The second time I tried when ordering a takeaway. It said this card doesn't support this type of purchase. It was not until I logged on website version did I notice the £Nil despite the actual showing otherwise

  • sophjones12 jones (@sophjones12) reported from Newcastle upon Tyne, England

    @LloydsBank is the mobile app down? Haven't been able to use it for 2 days now?

  • STOTTINMAD STOTTINMAD (@STOTTINMAD) reported from Birtley, England

    @LloydsBank explain this to me. My cc online banking app displays £17.78 yet when I log into the website it says £Nil. Why?

  • AtlantaGBrook Atlanta G Brook (@AtlantaGBrook) reported from Hetton-Le-Hole, England

    @star_scream_09 @RusticRomance1 @LloydsBank She has every right to be angry I can’t access my savings account to transfer moeny to be able to pay bills or buy food

  • jamesjoeboyle James Joseph Boyle (he/him) (@jamesjoeboyle) reported from Gateshead, England

    @LloydsBank hello, i urgently need to talk to someone and your live chat messaging service has disappeared from the app?

  • d_n_g_x 🦋Danielle🦋 (@d_n_g_x) reported from Newcastle upon Tyne, England

    @LloydsBank Hi I'm having trouble trying to transfer some money from the app. It's not loading my payees. I was wondering if there was an issue with the app?

Lloyds Bank Issues Reports

Latest outage, problems and issue reports in social media:

  • YardleyShooting Mike Yardley (@YardleyShooting) reported

    I've already wasted half my working day on useless online and telephone admin. This is typical of modern life now. We're forced to engage with dysfunctional systems which are not at all human friendly. The worst in my experience has be @LloydsBank but many others are a nightmare.

  • samdorehall Sam Doré Hall (@samdorehall) reported

    @LloydsBank yet again providing a truly awful customer service.

  • masa_kepic Maša Kepic (@masa_kepic) reported

    @LloydsBank Thanks, spoke to customer services, they told me to cut it up so I did. It's strange not to have a process for handing it into a branch and bank contacting the customer, to save them a 5 day wait though.

  • TheMilesChapman Miles Chapman (@TheMilesChapman) reported

    @LloydsBank Ridiculous! Have done the complaint thing and it got me nowhere except for £30 offered as some sort of apology. If you want the issue sorted, someone will need to call me. Happy to DM details.

  • alotrandomcrap Kim (@alotrandomcrap) reported

    @LloydsBank who can I speak to /email to talk about my closed accounts as I been having so many issues with us

  • opadavid62 David Owen (@opadavid62) reported

    @LloydsBank Hi Stephen, I did ring your Customer Service 31/10, he said my charges would be credited back same day, he didn’t happen, called 1/11 asking why, long story, now it won’t happen till 6pm tonight. Shame on you for lying. Or was it a trick or treat? Taking my A/c elsewhere

  • gmorrallee Gareth J Morrallee (@gmorrallee) reported

    @LloydsBank it appears there is a raft of issues with my Son's Young Saver account - I've been trying to resolve this over the phone (guy wanted authorisation from my 13 yo!) or in branch (been waiting for a call back since Monday) - I am out of time and patience. Where do I go?

  • MrDHustyn Damian (@MrDHustyn) reported

    @Tesco @LloydsBank 4 days later and I still have a £120 pending charge on my account from Tesco pay at pump and no access to my money. Ridiculous situation and no help from merchant or bank both blaming each other.

  • hollywooddocker Woody (@hollywooddocker) reported

    @LloydsBank Wouldn't want you to have to make the effort to try and keep a loyal customer

  • TheMilesChapman Miles Chapman (@TheMilesChapman) reported

    @LloydsBank No! Waited for 1hr and 38 mins then got cut off. All I want to do is to speak to you to about an issue you have, not me. Why am I calling? Shouldn't it be the other way round? I'm done with it.