Lloyds Bank status: access issues and outage reports

Problems in the last 24 hours in Plymouth, England

The chart below shows the number of Lloyds Bank reports we have received in the last 24 hours from users in Plymouth, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Lloyds Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Notnasa (@nasalanded) reported 4 minutes ago

  @LloydsBank And you said I would have immediate access. And then you said 48hrs. Which costs me money. So what are you doing about that?

• 
  Mark Howard (@markhoward73) reported 15 minutes ago

  @LloydsBank can someone please explain why I spent 58 minutes on the phone, taking to four people - then cut off. Call back, wait 45 minutes- lose the will to live. Not a good customer experience 😒

• 
  Jonathan Chalaye (@ChalayeJonathan) reported 19 minutes ago

  Still on hold with @LloydsBank 7 calls all terminated by them since 1600, still no access to my accounts despite almost concluding….their error, very unhappy customer here, maybe call me or email me rather than ignore or train your staff better…. They don’t listen to the error

• 
  izzy (@dizzyizzy42) reported 23 minutes ago

  @LloydsBank hi when are the cash back features going be be restored as not had access to them for quite sometime now?

• 
  Austin Tate (@batate) reported 26 minutes ago

  @HalifaxBank and @LloydsBank could you take a look at the iOS apps and add the maturity date for fixed term savings to the info presented when looking at an account. It shows on the online web site but not in the app.

• 
  P4Medicine (@p4medicine) reported 29 minutes ago

  @LloydsBank Dear Customer Service Team, I contacted you on 8th July regarding the blocking of my online WalkFit and Amazon purchases. I was informed yesterday that a new card was issued on the 9th July to prevent potential fraud and was posted on the 11th July. However, I am still waiting for it to arrive, and I have been told that it may or may not reach me by 15th July. In this day and age, how is it so challenging to issue and deliver a card? I must express my disappointment with the level of customer service I have encountered. It would also be greatly appreciated if your call handlers were trained to respond respectfully and address the specific questions customers ask, rather than resorting to condescension or giving personal instructions. This has proven to be a very unsatisfactory experience. After 17 years as a loyal customer, I am reconsidering my continued patronage. During our second and final call yesterday, I offered some constructive suggestions, and I truly hope you will consider them and implement the necessary changes. Thank you for your attention to this matter. Best regards,

• 
  Jay (@jayrocks_666) reported 29 minutes ago

  @LloydsBank @GeoffMo04084028 Don't bother complaining they take 6 weeks to respond with the most pathetic letter ive ever seen. Basically yeah we had and issue sorry if it inconvenienced you. I hope we have explained how we came to our decision!!!

• 
  🍅 tomate rouge (@KarenDa10457856) reported 30 minutes ago

  @LloydsBank We asked on X twitter for help, we told you we'd already responded on the app. You failed to provide any help at all...

• 
  Rob (@CUFCRob) reported 33 minutes ago

  @LloydsBank Both, i asked the bereavement service to send statements and logged a formal complaint

• 
  ScottishSultan (@Scottishsultan1) reported 34 minutes ago

  @LloydsBank @uj7protocol Does Lloyds (or their bots) know that hungry ppl can't just walk into a food bank. There is a referral system that needs to deem ppl eligible to access the food bank.