Lloyds Bank status: access issues and outage reports

Problems in the last 24 hours in Saffron Walden, England

The chart below shows the number of Lloyds Bank reports we have received in the last 24 hours from users in Saffron Walden, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Community Discussion

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Lloyds Bank Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Melle Jane (@mellejaneC) reported 6 minutes ago

  @LloydsBank I’ve just had a text and an email saying a reported my card stolen or lost and a new one is on the way. BUT I didn’t. I’m on holiday and didn’t even bring it with me so don’t know the details to call you! HELP!

• 
  Tony Cox (@coxtonycox) reported 7 minutes ago

  A disgraceful service from @LloydsBank new credit card blocked on first use abroad. Online chat a waster of time. Called and transferred twice before a 40 minute- wait-time automated message.

• 
  Lord Wicket 🐾🏴󠁧󠁢󠁳󠁣󠁴󠁿 feat. Lady Bogle 🐾🥰 (@HWicket) reported 9 minutes ago

  @SkipperTheBear @LloydsBank We had an issue with a transfer to revolute yesterday. A suspicious number of platforms struggling 🤔

• 
  Hitz (@Hitzedude) reported 10 minutes ago

  @uj7protocol @LloydsBank Carry a small amount of 'emergency only' cash so you can buy from a shop before you board. £20 is more than enough. Their response about the food bank, whilst not at the pinnacle of customer service, is the sort that is warranted by such an idiotic enquiry.

• 
  Lis (@KitsuneGendFree) reported 11 minutes ago

  @LloydsBank @Funkyrob0t Or you could amend your error messages??

• 
  P4Medicine (@p4medicine) reported 13 minutes ago

  @LloydsBank Dear Customer Service Team, I contacted you on 8th July regarding the blocking of my online WalkFit and Amazon purchases. I was informed yesterday that a new card was issued on the 9th July to prevent potential fraud and was posted on the 11th July. However, I am still waiting for it to arrive, and I have been told that it may or may not reach me by 15th July. In this day and age, how is it so challenging to issue and deliver a card? I must express my disappointment with the level of customer service I have encountered. It would also be greatly appreciated if your call handlers were trained to respond respectfully and address the specific questions customers ask, rather than resorting to condescension or giving personal instructions. This has proven to be a very unsatisfactory experience. After 17 years as a loyal customer, I am reconsidering my continued patronage. During our second and final call yesterday, I offered some constructive suggestions, and I truly hope you will consider them and implement the necessary changes. Thank you for your attention to this matter. Best regards,

• 
  Craig Evans (@NirvanaCraig) reported 14 minutes ago

  My god @LloydsBank is just awful. Who doesn't open on a Friday?!

• 
  Sylvia_Adams 🏳️‍🌈 (@Sylvia_Adams99) reported 14 minutes ago

  @LloydsBank @crispsident Are you all trolling people? I really can't tell at this point Lloyds needs to fire whoever has taken over their social media account before potential customers start thinking this how they actually handle customer service

• 
  Robert Wilkinson (@robertwlk) reported 14 minutes ago

  @VeroSercanto @RhonPiquering @LloydsBank That's part of the problem. No way to call them. There used to be a phone number on the card. Just chat bots which go round in circles

• 
  Jonathan Chalaye (@ChalayeJonathan) reported 18 minutes ago

  Still on hold with @LloydsBank 7 calls all terminated by them since 1600, still no access to my accounts despite almost concluding….their error, very unhappy customer here, maybe call me or email me rather than ignore or train your staff better…. They don’t listen to the error