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Mass Effect: Andromeda is an action role-playing video game developed by BioWare and published by Electronic Arts for Xbox One, Microsoft Windows and PlayStation 4.
Full Outage Map
Sign inProblems in the last 24 hours
The graph below depicts the number of Mass Effect Andromeda reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Mass Effect Andromeda. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Mass Effect Andromeda users through our website.
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Online Play (67%)
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Matchmaking (33%)
Live Outage Map
The most recent Mass Effect Andromeda outage reports came from the following cities:
| City | Problem Type | Report Time |
|---|---|---|
 Mary Esther |
Online Play | |
| Johnson Creek |
Online Play | |
 Brisbane |
Online Play | |
 Blainville |
Sign in | |
 Vrilissia |
Online Play | |
| San Dimas |
Sign in |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Mass Effect Andromeda Issues Reports
Latest outage, problems and issue reports in social media:
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Kendra Abercrombie
(@dopovita) reported
@masseffect @macwalterslives Would it great, if it would actually work... crashes when headphones are plugged on. FIX THIS!
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Scotty Loves Things
(@ScottyLove) reported
.@bioware Very happy to be playing the Mass Effect LE on PS5, but I really wish I wasn’t hearing all the dialogue in my surround speakers during conversations. Please fix ASAP.
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Justin M.(TechN9ne2000)
(@JayBreezy4200) reported
@Flux_RS @CyberpunkGame Seriously people complain too much I'm not complaining I got most of the way through the game but right now I'm having a bit of issues so I'm just waiting I have no problem waiting I have literally hundreds of other games to play atm I'm playing Mass effect legendary edition
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Robbie
(@RobbieShenton) reported
@Mr_SxE58 @masseffect @bioware Disconnect your wireless headset
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James Nauyokas
(@Migedio09) reported
@masseffect so I went to start playing ME Legendary Ed. this morning on Xbox One X and the game crashes every time I "press any button". I have uninstalled and reinstalled and still have the issue. Purchased game through Xbox Store. Any help would be great.
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Matt Hickman
(@matthickman07) reported
@Migedio09 @masseffect Just happened to see this. Do you have a wireless headset? I ran into the same thing. If so, that’s probably the issue. Start the game with your headset off until you’re past the launcher and on the main menu of one of the individual games.
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Ronny Neumann
(@Detektiv1702) reported
@bioware are you planning on releasing a fix for the eyes in mass effect? They are missing depth which was present In the old version (looks like the iris is painted on instead of behind a curved corneal and they are extremely bright, it’s present in all videos and on my copy :(
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Adam Thompson
(@AdamTho88718953) reported
@masseffect @bioware @XboxSupport hi there’s a issue with series X and official Xbox headset and loosing sound, worked for awhile and now I have no sound at all 😔 #MassEffectLegendaryEdition
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Jim
(@LettuceWithAnF) reported
@masseffect Hiya, looking forward to playing but I've got a game-breaking crash on boot when it's gets to the licence agreement screen. Playing on Series X, digital purchase. Any word on a fix?
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Yuna @ FFXIV Brainworms (Savage)
(@yunanoire) reported
I'm trying to hold back from buying Mass Effect Legendary Edition JUST IN CASE there are some big problems with it, but let me tell you, it is becoming a struggle to resist.
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Kendra Abercrombie
(@dopovita) reported
@masseffect @macwalterslives Game immediately crashes if wireless headphones are on. FIX THIS!!!!
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john de smaele
(@JohnSmaele) reported
@macwalterslives Just started playing on me1 on the new upgraded version on the ps4 pro so much has been done to fix or upgrade the mako and everything about the first MassEffect game hope it returns in ME5 as it wasn’t used in me2 and me3
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Joel Tooke
(@anakinjmt) reported
@antonmedstorta @SadBoyBarrett Nah, it is that good, just with some issues. Mass Effect 1 to 2 is like going from Terminator 1 to T2. The second one is just so much higher quality
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Ian Stokes
(@IanVanCheese) reported
@its_natclayton Commander Shepard goes to a church service... Mass Effect. Ah I messed it up.
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E.
(@firuflies) reported
I slept 12 hours, without any weird dreams and now I woke up to my copy of Mass Effect Legendary Edition sliding through the mail box. This proves not working improves your quality of life.
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Suho Meso
(@Suho_Meso1) reported
@Juhrer @masseffect It said the 15th for me too, im not sure if its a glitch or not, but it says the 14th now. It should actually release at about 10:00AM EST and you’ll be able to play then.
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Shin RiderNexus
(@RealRiderNexus) reported
So how is that Mass Effect Remastered Trilogy? Any issues at launch?
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alexx 🥚🤡
(@carverhxwke) reported
mass effect will fix me
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Ted of Tsushima
(@GravitySmacked) reported
@mickroh_music @masseffect Same issue, annoying.
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Axel Skorpiyon
(@axelmininoopy) reported
@XboxSupport I Hope you'll help me. When I'm on the title screen of @masseffect legendary edition, with my main account , I'm automaticaly kick out of the game and back to the xbox menu when I press a button. If i take my other account, there is no problem.
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Tolyo the Annie Leonhardt simp
(@tolyoOfficial) reported
Mass Effect Legendary Edition is literally unplayable bc I have a wireless headset. Try to get into the game with it turned on? That's a crash. Turn it back on once I'm through the main menu? The game doesn't respond to my controller now. How do you have a day 1 launch this bad?
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Jah Jean-Noel
(@JahimTheCreator) reported
So @Steam I took the day off to play @masseffect #MassEffectLegendaryEdition and still don't have access. #FixIt I WANT IT FIX NOW #temperTantrum
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Jah Jean-Noel
(@JahimTheCreator) reported
So @Steam I took the day off to play @masseffect #MassEffectLegendaryEdition and still don't have access. #FixIt I WANT IT FIX NOW #temperT antrum
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See you on the flipside
(@Norbiester) reported
Welp, picked up my Mass Effect game & the ‘play disk’ kept skipping? Not my PS4 cause none of my other games had this issue so I guess I’ll pop back in to EB games to swap it out or get a refund. Gutted but maybe binging ME is not the best idea when you gotta wake up early
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PSYKO BR3AK
(@PsyKoBr3ak) reported
@masseffect Audio Delay in 4k at 60fps. Please fix
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JAY1405 NL
(@Jay1405NL) reported
My digital edition of #masseffectlegendary edition won't start up past the titlescreen on my seriesx. Anyone have any similar issues? @masseffect
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Derek Guder
(@frequentbeef) reported
Having a wireless headset plugged in causes Mass Effect to crash on Xbox? Are you kidding me?
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Wade Kakoschke
(@wadergo) reported
I'm too poor to afford Mass Effect Legendary Edition, and this makes me sad. I am the embodiment of First World Problems.
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Sean T
(@CockneyCharmer) reported
@XboxSupport @masseffect erm...just to make you aware, if you have the Xbox Wireless Headset on as you fire up the launcher for #MASSEffectLegendaryEdition on #XboxSeriesX it will crash to dashboard when you press A???? Random
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Seraph
(@immortallegionx) reported
@MnemonicSyntax @masseffect @macwalterslives Andrew Johnson from the Bioware team tweeted they believed there should be no problem, and that if an issue occurs to contact their team about it so they can look into it. So, should be fine if you trust their word.