Nationwide down? Current status and problems in York, England

Problems in the last 24 hours in York, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in York, England and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (30%)
• Mobile App (27%)
• Website (25%)
• Transactions (11%)
• Transfer (6%)
• Withdrawals (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Ray Reid (@munkeetwit) reported 6 minutes ago

  @AskNationwide The answer via chat was we cannot tell you who's account that is over chat... Useful. Ta! Just changed it so it shows a name not a number that only you have access to decode.

• 
  katie (@khlrosie2012) reported 8 minutes ago

  @AskNationwide @GrahamWilson999 He shouldn't have to "raise a complaint" you should be automatically giving all your customers compensation for this, waiving all bounced bill charges and really bending over backwards to fix the issue and compensate customers!!!!

• 
  Julie Lunk (@JulieLunk2) reported 9 minutes ago

  @AskNationwide It was then I was told it wouldn’t be credited to my account until the next working day by 6pm (so Monday 10th Jan). It’s not really on to be told conflicting information. 3 days is quite a difference. As per the Direct Debit Guarantee it states; 3/

• 
  Dmitri Old (@DmitriusOld) reported 12 minutes ago from London, England

  Credit where it is due. Samantha at Natwest got it sorted and compensated me for the problems. Well done to her. @NatWest_Help should be grateful. @AskNationwide the ball is in your court to keep me as a customer.

• 
  ♡︎ loyals 📌 (@V4MPHAO) reported 12 minutes ago

  @AskNationwide still not had my money guys… this is a bloody joke :/ you’re gonna say that all backlog and issues are resolved but clearly not if i’m still owed money !!!!! GET IT SORTED

• 
  Dmitri Old (@DmitriusOld) reported 13 minutes ago

  Wow! @AskNationwide are prepared to let me leave as a customer over this issue because they won't admit there is any fault on their side. At least NatWest offered me a solution. Absolutely disgraceful.

• 
  ~ (@monstrousfemme) reported 14 minutes ago

  @AskNationwide Your customer service rep just hung up on me before I'd even said anything. Is this how you do customer service? Fobbing us off and hanging up on us until we go public?

• 
  Sherbert🍋 💙 (@bath_ms) reported 14 minutes ago

  @theslowlane_ME @AskNationwide I thought ME Association only accepted Standing Orders - I cancelled mine online in my Nationwide account quite easily. Sounds like yours has been set up wrongly? @AskNationwide please help. PS - have you DM'd Nationwide?

• 
  katie (@khlrosie2012) reported 14 minutes ago

  @AskNationwide Kind of sort of hugely unacceptable!!!! Are you going to contact every customers bill collected and tell them that the reason people's bills are late is because of an "issue" this has been going on for weeks now, it's ridiculous so sort it out!!!

• 
  Julie Lunk (@JulieLunk2) reported 14 minutes ago

  @AskNationwide The Direct Debit Guarantee protects customers from payments taken in error. In the case of any incorrect or fraudulent payments, the payer is entitled to a full and immediate refund from their bank. 4/