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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (27%)
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Login (25%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch, Crawley, Sutton in Ashfield, Luton, Derby and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Transactions | |
| Kensington |
Login | |
| Kensington |
Withdrawals | |
| Kensington |
Website | |
| Eastleigh |
Website | |
| Portsmouth |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Hols
(@xhollyp) reported
@AskNationwide Is it possible to set up a joint account, flex direct with access to the 5% interest for 12 months, without individual current accounts?
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Can
(@_mamabearcan_) reported
@AskNationwide is there a problem with receiving payments? Just transferred money from another bank account. Has left that account but not come through to nationwide
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John Gregory 🇬🇧 🇺🇦
(@JohnGregory532) reported
@AskNationwide There is no error message but just won't allow you to insert my card
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Alexandra Mackenzie Smith
(@aamackenziesmit) reported
@AskNationwide Hi Claire - yes the word Error appears on the screen when a card is inserted the correct way. We have tried with 3 different cards always with the same result. Thanks Alex
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SaveMoneyMakeMoney
(@Make_SaveMoney) reported
Get access to 5% interest on your money and an interest-free arranged overdraft for the first 12 months with our online current account @AskNationwide. Plus, for switching, if you're not yet a member, you could get £100. If you're already a member, you could get £125.
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Joe Duff
(@joe_muff) reported
@AskNationwide hi, I’m trying to find wether or not my credit card has car rental insurance in Mexico but can’t seem to find anything. Can you help please?
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LB
(@LB95LB) reported
@AskNationwide Every single time I try to make an online or app payment I get told there's a service error. How can I get this looked into? Also, the website chat service is useless. Every message I sent I had an instant reply "your message is too long" or "i don't understand"
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Martin Day 💙
(@sirdigbychicken) reported
@AskNationwide I've tried to send four codes to my mobile (number is correct) in the last 24 hours so I can use Internet Banking. (App is working but I prefer using a web browser on my desktop.) Nothing has arrived. Known problem, or just me?
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James Walsh
(@JamesWalsh72) reported
@AskNationwide I have already been onto the chat function and added details to the original complaint. Really disappointed in the lack of customer focus.
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zachary f reeder
(@Zachary__reeder) reported
@AskNationwide And I'm too expect a response in 5 days right ? So for 5 days I have no way to resolve the issue and have no gas or electricity . Brilliant solution Craig 👌 thank you for the proof for court.
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Joe
(@floppy_donkeys) reported
@AskNationwide Did you also add the different colours/enphasis (and the grammatical errors to make it more believable)? Seems like an unnecessary distortion.
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zachary f reeder
(@Zachary__reeder) reported
@AskNationwide are abysmal . They Haven't cashed the cost of living tax rebate cheque properly . So now we've either got to wait days for a resolution or ask hmrc to re issue the cheque if they will . Yeah thanks nationwide. That accounts getting closed so fast .
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Spoilt Kid🚶♂️
(@spoilt_ballot) reported
@AskNationwide Thanks. Please reread the thread. It has nothing whatever to do with your phone service.
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Elio
(@ELIO_P_THFC) reported
@AskNationwide you have just given me by far the worst customer service experience I’ve ever had from any organisation, and as a customer of over 20 years I’m now so almost certainly moving every service I use with you to one of your competitors. You need to do better.
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zachary f reeder
(@Zachary__reeder) reported
@AskNationwide Not even worth it I'll request a new cheque from hmrc . open an account with a more trustworth company and deposit it there instead . Where they won't mess it up abd then do virtually nothing to fix it . And I'll be going to the papers as said.
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zachary f reeder
(@Zachary__reeder) reported
@AskNationwide Yup and the generic responses with no actual help just proves the point. Let's ssee if theres a legal case in this shall we . Because I'll be suing not only for all this . But the contents of my fridge and freezer . The animals that risk dying during to the electricity being 1/2
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Paul
(@Paul37793095) reported
@AskNationwide Maybe you could respect the public and quit with this condescending patronising nonsense and focus on being a bank and providing a good service first and foremost...no?
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Степан
(@Fedor_VZ) reported
@AskNationwide 4274320077612581 Visa - Help me, please!
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Favreau Sucks Todger
(@DisneySucksPole) reported
@AskNationwide Really? Because female players seem to have issues playing the game against each other, let alone if you put them against physically stronger adolescent males. This is why viewership for women's soccer and the WNBA is poor, and players for both get paid more per ticket than men.
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Philipa 🌈
(@Pippyz) reported
@AskNationwide I don't want to pay for football. Help the poor by offering a basic account and lowering charges.
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zachary f reeder
(@Zachary__reeder) reported
@AskNationwide Already tried and no help just " we dont know what happens you can contact hmrc to request a new cheque" even though we have receipts ect . Absolutley horrific.
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zachary f reeder
(@Zachary__reeder) reported
Just a warning for everyone @AskNationwide customer service agents try and say you can't record the conversations with them, by uk law any company that warns you of recorded calls you can also record the calls that is their consent. Constant lies. I implore you to use anyone else
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zachary f reeder
(@Zachary__reeder) reported
Just a reminder @AskNationwide are an absolute joke . After being promised that the money would've cleared by 12 last night still nothing. No help at all either when you call . the absolute worst . Go anywhere else for banking.
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Dean Aleam Deery
(@DeanAleam) reported
@AskNationwide apparently nationwide have no understanding and concept of money laundering. If you wanna get away with extorting people, head to nationwide. Public service, you're welcome.
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Jaylie Hale
(@jaylie_hale) reported
@AskNationwide I have two pending payments from boost power that were declined last week. Boost said it was a technical issue on their side and the money would be returned from pending to my account, but so far it hasn’t?
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Kim Karlstein
(@KimKarlstein) reported
@AskNationwide Pauline, would you support a male playing on a female team because the male said that they identified as a girl?
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Lucy
(@LucyTurner_x) reported
@AskNationwide I put in a complaint and was told someone would get back to me within 5 working days. Haven’t heard from anyone, looks like Nationwide aren’t really bothered that they’ve upset a customer
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🇸🇴 Sporting Nest 🇺🇦 🇬🇧 🏳️🌈 🏳️⚧️
(@SportingNest) reported
@AskNationwide How does telling your staff to go home at 2pm help them? That's the hottest time of the day. If you want to keep them safe, you'd tell them to stay in the air-conditioned bank!
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zachary f reeder
(@Zachary__reeder) reported
@AskNationwide You really are ignoring me huh? maybe caps will help I ALREADY HAVE CALLED AND WAS GIVEN NO HELP AND TOLD TO JUST REQUEST A NEW CHEQUE FROM HMRC
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zachary f reeder
(@Zachary__reeder) reported
@AskNationwide So we are just ignoring the previous messages excellent 👍 as stated I already have and the support teams answer was " I don't know eats happened just contact hmrc and request a new cheque" ...