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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Login (26%)
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Website (25%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Hayes, High Wycombe, Congleton, Elgin, Dunstable, Andover, Milton Keynes, London, Manchester, Skipton, Caterham, Plymouth, Ipswich, Birmingham and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Transactions | |
| High Wycombe |
Website | |
| Congleton |
Transactions | |
| Elgin |
Login | |
| Dunstable |
Website | |
| Andover |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Strokewell
(@Strokewell69) reported
@AskNationwide hi, my card isn’t available in the manage cards section of my account… and I can’t transfer any funds due to the card reader not syncing with the card. How can I fix this?
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MattMc
(@MatthewMcMullan) reported
@Barclays @AskNationwide As of today, I’ve just come off the phone with yet another representative @AskNationwide who has “reprocessed” the request again and promised the funds within 3–5 working days. I have zero confidence this will happen.
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Teri
(@wobblymoomin) reported
@AskNationwide I've called and they can't do anything. They've escalated and said I can't do anything. Now my account won't let me do anything, nor will the app even open now. Constant error messages?
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John Devlin “JD” ⚽️
(@DieselTuning) reported
@FishwickDavid Go to @AskNationwide I’m sure they can help you
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Dod, nw england 🇬🇧
(@george36839703) reported
@AskNationwide what are you asking me dozens of questions about my accounts I have with you and what I'm doing with them. My money you're holding for me. Is that an issue?
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🗣️
(@ryan4195) reported
@AskNationwide fix your banking app
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Charlotte
(@CharlottePGCE) reported
@AskNationwide My issue is without your banking app!!! Nothing get done!!!!
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Mark Roper
(@repoRkraM) reported
@AskNationwide I'm trying to login to online banking and repeatedly get "We're sorry. We seem to be experiencing some technical problems." - but no indication of what the problems actually are or how I can solve them, any ideas? I have already rebooted and cleared cookies.
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🥋Dee/MissKarate🥋
(@OhThatCurlyOne) reported
@AskNationwide I am not a customer. I am looking to take out a FlexPlus account and would like a hard copy of the policy booklet to browse.
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Teri
(@wobblymoomin) reported
@AskNationwide I'm not sure that will resolve the issue. I need an update on why I can't set up/pay payees on any of my Nationwide app/website. The card reader isn't working, and internet banking is showing errors, same as the app.
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Reece
(@Reece36235197) reported
@AskNationwide Hi I’m trying to open a new account with nationwide but when i start the application it says update my personal details i want to close one of my bank accounts i have and move it across im just wondering if anyone could help me? Reece
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gazza
(@ShaunGaz) reported
@AskNationwide is there a problem with on line banking tried for the last half an hour useless
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James
(@james_f82) reported
@AskNationwide Hello! My credit card has been frozen due to fraudulent transactions and I am now awaiting a new card. There have been 2 delays so far (due to an IT issue your end). How can I make my monthly minimum payment without incurring missed payments charges?
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GregD
(@gregjdawson) reported
@AskNationwide that advert where he flicks the waitress off is awful!
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Sam
(@Samishlol) reported
@AskNationwide hi, is your Internet banking down? I cannot login still. Its been 2 days
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Mo
(@mohitbehl24) reported
@AskNationwide Moved over to Nationwide! Wish I didn't.. Shocking customer service. What was agreed hasn't been actioned. App chat = awful
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mind your own business
(@Ankit20035) reported
Due to lack of support and poor service as usual with @NatWest_Help I've closed my accounts sick of being ignored everytime I've got an issue @AskNationwide have gained a new customer
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Teri
(@wobblymoomin) reported
@AskNationwide I can’t remove the reader from my app. Keeps repeatedly saying there’s an error. Can you help? Nothing is flagging on your status page?
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Mandy Sheridan
(@MrsSherrec) reported
@AskNationwide can someone help me with an application that u submitted on Sunday
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Mrs M 🌍
(@MrsMgeo) reported
@AskNationwide hiya I can’t login online on a laptop or complete a transaction on my online banking. It keeps saying sorry we had a technical problem. What can be done about this please?
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Teri
(@wobblymoomin) reported
@AskNationwide No, no success. Constantly coming up with an error. Says to check status and try again.
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Hara_Juku_Chan
(@Hara_Juku_Chan) reported
@AskNationwide I didn't remember my customer number for internet banking so I tried the recall service, but I was told that I had attempted too many times and I'm now locked out and have to re-register for online banking. What's going on?! I haven't tried before, so who has?!
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Charlotte
(@CharlottePGCE) reported
@AskNationwide hi nationwide, I raised an issue on your online banking app in the help section and was promised a response within 10 days. It has been 15 now and any time I can’t you it says to wait another 10 days. I am out a lot of money because of an error with your ATM
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Ethan
(@ethanms10) reported
@AskNationwide Hey folks! I had an email this morning and you’ve generated me a new customer number.. any ideas why?
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Mark Oldfield Jr
(@MarkItIsThen) reported
@AskNationwide why is it that when I am on the app going through transactions for the last few months it starts running slow and I have to refresh and start again
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BreakinAngels
(@BreakinAngels) reported
@AskNationwide Hi, trying to log in (web browser) there's a technical issue. How long approximately until it's up and running? Thanks
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Gareth DaviesⓋ
(@gaz87welshl) reported
@AskNationwide I don't recognise a payment that went out of my account on Thursday??? Can I get help?
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MattMc
(@MatthewMcMullan) reported
@Barclays @AskNationwide @AskNationwide Each time I had to re-explain the situation, was told it would take 3–5 working days, or that the transfer had failed and was being reprocessed. No follow-up with me, I did all the chasing.
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MattMc
(@MatthewMcMullan) reported
I transferred a credit card balance to @Barclays on a 0% deal. Barclays somehow paid @AskNationwide twice, leaving my card in credit. I was advised that they'll need to do a Credit Balance Refund. Three weeks later, the issue remains unresolved #which #bankingbrand #totaljoke
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Gavin
(@Gavoth) reported
@AskNationwide Is your online banking down at the moment?