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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (27%)
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Login (27%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Motherwell, Doncaster, Alloa, Ipswich, London, Normanton, Birmingham, Northampton, Swadlincote, Glasgow, Rotherham, Islington, Sutton Coldfield, City of Westminster and Braunton.
| City | Problem Type | Report Time |
|---|---|---|
 Motherwell |
Transfer | |
| Doncaster |
Transactions | |
| Alloa |
Mobile App | |
| Ipswich |
Transactions | |
| London |
Website | |
| Normanton |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jennifer Ellis
(@Jennife50593183) reported
@AskNationwide The link is not working …. I just get an error message?
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J.
(@moodyfrenchman) reported
@AskNationwide No update, no plan, no communication, no one to respond on chat or on the phone, no access to money, no ability to pay bills, credit rating will go down, fees will stack up… A JOKE. Are you having wine and cheese in the garden or what?!
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lou 😁
(@_lou_1888_liv) reported
@AskNationwide 12hrs down the line and we still can’t use our accounts properly and then to sit and say as a company no end time! Shocking to say the least
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Paul Smyth #BLM #TransRightsAreHumanRights
(@chumbawumba_uk) reported
@AskNationwide This is clearly a major incident of catastrophic proportions. Customers deserve more information than it's broken. Has root cause been determined? Is there a general ETA? What are you going to do if my wages can't be paid in?
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That girl Jemz
(@lovejmatic) reported
@AskNationwide @PaigeTa99826009 Update your website then????? 😤
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🌸Topazzz🌸
(@topazisere) reported
@AskNationwide This does absolutely **** all to inform us of anything. We know there are problems as I’ve been waiting since this morning. What are you doing to fix it and what will you do to compensate us!!
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Gareth Eames
(@gazeames1) reported
@JasontjBaker @AskNationwide Or just save for a rainy day , it’s obviously a technical issue lol
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Bex
(@BexsterUK) reported
@AskNationwide The warning in the app just says 'payments issue:'. It does not explain it's *your* issue!
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Emily Haworth
(@Emhaworth92) reported
@AskNationwide getting annoyed. Bank account not working for 12 hours now. Do we get compensation for this!????
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Viper 1996
(@1996_viper) reported
@AskNationwide i cant send money to my cousin as his apointee he need his money cuz he has bills and it been 12hours since i send it and he doesnt understand and he now paincing and say he cant make a payment cuz u stupid *** bank cant fix it if u dont what happend hire a guy who does jeeeeeeez
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Melanie Bradley
(@MelBradley79) reported
@PhilipSimons18 @AskNationwide It is I spent 45 mins on hold, when I got through they couldn’t do anything but the agent said, eveb they have no idea, they hadn’t had an update for 2 hours, and had just been told to tell ppl “money will go through when it’s fixed” he said he wishes he could help but couldn’t
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BUBBLINCUM
(@bubblincum) reported
@AskNationwide I’m not happy with the service you’re providing on this. You need to make this right or I’m openi g another account else where.
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Adrenalin
(@Adrenalin_Dj) reported
@AskNationwide hi my partners account is now minus £51 as a payment has gone out, but I had transferred money to it today to cover it but didn’t show, what happens if this isn’t fixed by tomorrow? Surely there will not be any charges on this as this is a tech issue
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B D
(@blancalou5) reported
@heathereroom @AskNationwide I actually thought theres was an issue with my account only until i transferred money from Santander that is still in limbo
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Phil up my stocking Simons 🎄
(@PhilipSimons18) reported
@MelBradley79 @AskNationwide To be honest, I have always found the employees helpful and pleasant. I imagine today has been tough for them too. Still, I can't help but feel more for people like yourself. And, I have to say, I am wondering about pay i am supposed to get tomorrow.
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Chop Em Down War Dog
(@JMTheBlue) reported
@AskNationwide Is that a serious question? Might be the fact that I’ve not been able to access any money since 7 this morning??
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Russell Harding
(@RussellHarding4) reported
@AskNationwide This is ridiculous, it’s bad enough that this is happening, but so close to Christmas, people are getting stressed and panicking, get this sorted and sort out some competition, this is going against terms of service, sort it out.
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holly norris
(@holly_norris18) reported
from
Wisbech, England
@AskNationwide I know you’re having issues, but does this affect BACS payments. I’m due my wages tomorrow and need them? #nationwide
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Rkurchels
(@rkurchels) reported
@AskNationwide When will@it be working again ?
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JustynaKrolakUk
(@SaraxMakeUp) reported
@Rich32938759 @JasontjBaker @AskNationwide It's not minor if your wage was sent to you and you can't recive it. This problems happen to often. They always have some issues.
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Craig Aitken
(@craigaitken70) reported
@The_Tman10 @AskNationwide My app been ok today. they used to have issues all the time. but to be fair to them, they have sorted them out in the last 2 years or so. make sure you put a complaint in, banks usually pay some compensation on complaints.
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Kate
(@KateBHA) reported
@MelBradley79 @AskNationwide Hi, I’ve just seen your tweet - I don’t know how it works putting money on gas and electricity as I pay by direct debit, but is there a way I could help put leccy or gas on to get you through tonight?
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Stacey mc
(@Staceym27786568) reported
@AskNationwide Are payments now been processed? At least if I know the issue is on way to being resolved I can relax a little
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LordClutters
(@LordClutters) reported
@AskNationwide Im sure you have a lame poem about not getting stressed despite you leaving us bereft of payments both in and out. I’ve been with you for years, recommended you, and yet today your response is worse than virgin media - the benchmark of **** service. #disgraceful
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Jack Clarke
(@JackClarke1596) reported
@AskNationwide Phone lines closed when thousands still needing help with your screw up. I should’ve been paid today and I have bills to pay - when will my salary be going into my account?
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Kelly Dunn
(@kellyw2094) reported
@AskNationwide does working through the payments include accepting incoming payment? Waiting for a payment from other bank
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ITSBIGRYTHO
(@BigRy82) reported
@AskNationwide Sources tell me this could be at least 48 hours to fix and no way on earth you will.compensate customers who need the money in their accounts! Absolute **** show of a institution.
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Jack baggers
(@baggers_jack) reported
@AskNationwide Well can we get a timeframe on when the issue will get resolved as I (and sure many others) am waiting to receive a payment?... You absolute ******* **** bank.
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Michael McDonald
(@spraypainterIE) reported
@AskNationwide @mistry_bhaven Criminal that Nationwide are holding onto people's money 3 days from Christmas Eve. FIX IT!!
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Local to Leominster
(@LocalLeominster) reported
@AskNationwide It’s not some it’s ALL. How can this happen and just before Xmas. Diabolical and a total lack of information or reassurance. Great customer service!! Not!