Is Nationwide down?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (41%)
-
Website (22%)
-
Login (20%)
-
Transactions (12%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, Woodford Green, Newark on Trent, Southampton, London, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford, Hinckley, Reading, Stoke-on-Trent and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Login | |
| Woodford Green |
Transactions | |
| Newark on Trent |
Transactions | |
| Southampton |
Login | |
| City of London |
Login | |
| London |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
1104Buck
(@Michael41108885) reported
@AskNationwide @KrisBurgoyne123 I've tried that too and it's the same problem.
-
shania plumridge
(@PlumridgeShania) reported
@AskNationwide is there a problem with banking as my money from my employer has not gone into my account
-
Fiona Bravington
(@FeeBrav) reported
@AskNationwide Is there a bereavement team manager's number or email they could use instead because calling that number isn't working.
-
Paul 'Jam'
(@neural_jam) reported
@AskNationwide So the person who eventually picked up was very helpful, but perhaps you need to recruit more staff to man the lines? The mortgage adviser not replying is still a problem - hopefully I'm going to complete soon so it won't be an issue for me, but you may want to look at that.
-
indefenceofliberty
(@libertydefence) reported
@dennisrey1701 @AskNationwide Of course they're not, over me. But companies have been badly hit over some issues, especially in the US. If enough people react then there wld be a response. The longest journey starts with the first step.
-
Times Money Mentor
(@TTMoneyMentor) reported
🔺Breaking: House price growth is slowing, according to @AskNationwide. Month-on-month house prices rose 0.3%, down from 0.9% growth in May. Do you think this is the start of house prices falling?
-
Faye C
(@fayechurchill) reported
Beyond frustrated @AskNationwide you call me, I call back you refuse to talk to me on the phone and say I have to send a message. I eventually send a message. 2 day turnaround your end. I don't know what is wrong with my account but I know this isn't customer service.
-
carly rowley
(@crowley1) reported
@AskNationwide is there an issue with the app? Transferred money to a cashbuilder account connected to mine. It's left mine but hasn't arrived in the other
-
Alan Hobson
(@redwhilton) reported
@AskNationwide No as I've said before, complaints have repercussions & no value when the situation has passed & doesn't prevent the problem repeating itself, I use my own actions & avoid the such staff by avoiding the branch whenever that person is present or leaving the bank all together...
-
सागर कालेलकर
(@SaagarKalelkar) reported
.@AskNationwide do you offer the ability to with cash through using your phone or app. Similar to service offered by your competitors like barclays & natwest?
-
Elissia James
(@elissia_james) reported
@AskNationwide I haven’t even applied for the max overdraft limit for this year (being £3000) but when I go to increase it it’s says there are service issues. From talking with an advisor its an issue with a lot of the student accounts however it is still not fixed
-
birgit fujer 💙
(@BFujer) reported
@_loves_dogs @AskNationwide That's terrible. I hope it can be sorted out. Maybe try their email and twitter as well. Good luck. It's such a worry.
-
Laura Bool
(@laurabool) reported
@AskNationwide We're here for you. Except you're not, because you cannot speak to an actual person. Just have to wait 10 working days for a response to an email. Unacceptable
-
Flipper
(@IAdams96070905) reported
@AskNationwide If you want to support the community stop closing branches and stick to Banking.
-
your average fan account
(@Sugghowellxo) reported
@AskNationwide hi, Boost energy stole my money and won’t give it back. They said I have to go through to you to get it back, so can someone help me please?
-
Becc△
(@girlsinblack_) reported
@AskNationwide I recently lost my credit card and got a new one. I didn't realise I had to change those details for bank transfers. So I think I've paid money to a credit card that doesn't exist anymore. How do I fix this? 😭😭
-
Stephanie Willis
(@StephWillis87) reported
@AskNationwide is there a problem with mobile banking? I keep getting a message saying there are technical difficulties and it’s been over 24 hours.
-
MartSilent
(@MartSilent) reported
@AskNationwide This is the worst customer service I've experienced in last two years. Spent over two hours on the phone trying to resolve block on my current account due to backwards mentality at Nationwide building society. Great job, who's got pin, card reader and internet banking app? WTF
-
lena griffiths
(@lenagriffiths3) reported
@AskNationwide any idea when you're payment system will be working. I was told I would receive my dispute refund yesterday. Spent a hour on the phone this morning and told sorry it will definitely be in today. Just phoned back and you're systems are down yet again!
-
Angelina lewis
(@Anglewis220878) reported
@AskNationwide Team trying to make an overpayment on our mortgage, but both HSBC and NatWest don’t support your bank details … pls can you advise ? Please don’t tell me to send a cheque !! Thanks
-
Fiona Bravington
(@FeeBrav) reported
@AskNationwide Is that a customer service team or deeds dept, redemption dept or bereavement dept? They've tried all of the latter three with no joy.
-
Dennis Reynolds
(@dennisrey1701) reported
@HonnorDarryl @AskNationwide Lose the **** beard, then we'll talk.
-
Paulette
(@Miss_Tovey) reported
@AskNationwide She has sent me an email saying: 'Nationwide have advised due to their extended service levels due to an influx of applications, it is in the queue to be assessed and is due back Monday 18th July'
-
Wondergirls
(@Wonderg01709659) reported
@AskNationwide family member opened a instant access account believing they would get a card for it, now need to go in and shut account to reopen the same account for card. If a payment is due in this account can it be closed? Will I still get the money? Thanks
-
Leigh
(@leighjriley) reported
@AskNationwide just switched over to you guys, got my card, pin and customer number. But can’t use the app yet as my pass number hasn’t arrived and it’s nearly a week. Please advise asap. Thanks
-
Richard Stephens-Knott
(@reknott) reported
@AskNationwide Yes, we used an advisor. Everyone has gone home now. Doesn’t help me at all.
-
Robjet D'art
(@RobjetDart) reported
@AskNationwide Is it possible for me to transfer a Help To Buy ISA from another provider to Nationwide? I'm already a customer.
-
Dennis Reynolds
(@dennisrey1701) reported
@Womanborn1 @AskNationwide If a flag makes you feel unsafe, you've got bigger problems.
-
michelle henfrey
(@mish1h) reported
@AskNationwide hi there I am opening a nationwide instant access saver account . I need to be able to pay in cash/cheque in branch every now and again do I need a cash card to do this? If so can I still open the account on line . Many thanks!
-
1104Buck
(@Michael41108885) reported
@AskNationwide I'm trying to login and it keeps on saying that I should restart app. What's going on @Nationwide?