Is Nationwide down?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (35%)
-
Login (26%)
-
Website (25%)
-
Transactions (10%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Hayes, High Wycombe, Congleton, Elgin, Dunstable, Andover, Milton Keynes, London, Manchester, Skipton, Caterham, Plymouth, Ipswich, Birmingham and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Transactions | |
| High Wycombe |
Website | |
| Congleton |
Transactions | |
| Elgin |
Login | |
| Dunstable |
Website | |
| Andover |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Ritalee
(@Ritalee50311452) reported
@sophannetaylor @AskNationwide My account got same similar issue.. i contacted support services but they wouldn’t help me...I got referred to an agent on WhatsApp they are good and they are so helpful and reliable. Am sure they can help
-
Sean
(@Hoylake_trucker) reported
@AskNationwide Just tried to do that, but was unable to get past the select all point. Unfortunately I have to be somewhere else shortly, so will have to try again later. Will I be able to come back to thus thread later? Thank you for your help.
-
Ian Mclaughlin
(@IanMcla59662489) reported
@AskNationwide More delays- more time my parents doesn’t have access to their own money, have already down that but need to raise how inaccurate your posts of being supportive are
-
Damon Sim
(@DamonSim) reported
@AskNationwide I’m waiting on a debit card refund to a closed account with you. I used the switch service, so once you process this will it automatically get sent to my new bank?
-
Heidi Finch
(@finchh107) reported
@AskNationwide Would be in regards to a decision in principle/first time buyer mortgages with a help 2 buy isa involved
-
Kathy
(@Lady_greentea) reported
@AskNationwide is there an issue with card payments as won’t work with iPhone. Rebooted and still no joy
-
Ian Mclaughlin
(@IanMcla59662489) reported
@AskNationwide When you fix this issue
-
Draffs53
(@draffs53) reported
@AskNationwide I have a Flex Plus Account which gives me Car Breakdown via the AA. Downloaded the AA app and giving me an error for my Sort Code.
-
Sue
(@Sue43047349) reported
@AskNationwide Please help have expected exchange today still waiting for an error on the offer to be corrected
-
Sophie ソフィ-
(@sophannetaylor) reported
@AskNationwide I’ve been living abroad for two years and want to access my account. My debit card has expired, I have a new phone number, so I can’t get into online banking, how do I change my phone number to an abroad one ? 😭
-
Rebeccaboden
(@Rebeccaboden4) reported
@AskNationwide Yes. Because they don’t ring me, despite promising. Your service is truly awful. One operator suggested I could sit in my car. You trying to kill off customers?
-
Richard
(@R_Geddis) reported
@AskNationwide has anyone made any progress on @GarminUK pay. I know you were asked this back in 2017 and you were working on it then and seems like your still working on it. What is the update on this?
-
Drew Wilson
(@Drewxyz) reported
@AskNationwide Yes all up to date. Still working ok on my ipad, just seems to have wiped itself on my iphone.
-
Ian Mclaughlin
(@IanMcla59662489) reported
@AskNationwide To highlight how awful your telephone support is to current and potential customers is not spam. It fair warning or awful Customer service you still haven’t offered a solution to
-
Paul Williams
(@PaulWilliamsF1) reported
@AskNationwide is there an issue processing credit card payments as can’t pay for something and ring 0800 number abs it sais system error , please advise
-
Luke Amos
(@LukeAmos8) reported
@AskNationwide I have 2 accounts missing when I log in to online banking? Could you help me? Should this happen?
-
Lyndsay McDade
(@LyndsayMcdade) reported
@asylumseekerx @AskNationwide I mind you being denied a bank account though! It seems it's no problem for Nationwide when a Scottish woman accompanies someone but not when they're on their own. That's not right
-
Chloe
(@chloe_white_98) reported
@AskNationwide I have received a suspicious text saying my card has been blocked and I am in the middle of an online purchase, could someone help please?
-
Laurence
(@laurencecyl) reported
@Wiggle_Sport got told on chat to wait 16 working days (not stated on the site) for it to get back, but Hermes states it should be looked into if it hasn’t been received after 14 days after dropping it off. @AskNationwide when and can I initiate a chargeback? Less than £100
-
Rebeccaboden
(@Rebeccaboden4) reported
@AskNationwide Your problem is ypu don’t pay your agents enough to provide a decent service - just make the customer wait.
-
Tennis Watcher
(@kdb119) reported
@AskNationwide Thanks for your prompt reply, but I have to say that is very disappointing to hear you are not even considering providing this. Especially during a pandemic, it seems a bizarre lack of foresight and appreciation of customer service.
-
Ian Mclaughlin
(@IanMcla59662489) reported
@AskNationwide Can’t access internet banking as don’t have bank card to use card reader and you have not updated her details 3 months ago with her new phone number
-
Shauna / Sahoonie
(@Sahoonie) reported
@AskNationwide I've tried sending money to my friends account three times, and each time it has been returned stating correction of transfer, how do I fix this?
-
Sean
(@Hoylake_trucker) reported
@AskNationwide when I try and use the 'save it' button on the app its just booting me out of the app and not saving the spare change. Can someone tell me how to a) fix it Or b) turn the save it function off. Thanks in advance
-
André Lombard
(@AndreLombard2) reported
@AskNationwide hi, my banking app hasn’t been working for 3 days now and I can’t get through on the phone. Please can you look at it?
-
Draffs53
(@draffs53) reported
@AskNationwide Fortunately No. Installed AA app. Selected the Bank option. When I enter my Sort Code I get an error.
-
Tim Arnold
(@timarnold) reported
Today @Vimeo have stolen £82.80 from my @AskNationwide bank account in collusion with @Visa. If I didn’t update my payment details, it’s because I didn’t want your service anymore. Taking money from low income musicians in a pandemic is not a good look Vimeo, Visa. Give it back
-
Joanne Cooper
(@JoCo_68) reported
@hwallop @KirstieMAllsopp My local @AskNationwide building society reduced it’s opening hours throughout lockdown and was often shut when I wanted to enter. Then sent me a letter explaining they were closing down due to lack of use.
-
Ian Mclaughlin
(@IanMcla59662489) reported
@AskNationwide Many thanks for this non-answer and unsupportive slow action
-
Paul Williams
(@PaulWilliamsF1) reported
@AskNationwide No it just sais declined each time , ring 0800 number abs message sais sorry we are having system issues but is that phone or payment ?