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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (30%)
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Website (23%)
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Transactions (12%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Bromsgrove, Nottingham, Kingston upon Hull, Torquay, Poplar, Hackney, Southampton, City of London, Burton upon Trent, Kidderminster, Dagenham, Gloucester, Wishaw, Manchester and Chester-le-Street.
| City | Problem Type | Report Time |
|---|---|---|
 Bromsgrove |
Mobile App | |
| Nottingham |
Login | |
| Kingston upon Hull |
Login | |
| Torquay |
Transactions | |
| Poplar |
Transactions | |
| Torquay |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Josie Gallo
(@josieevegallo) reported
@AskNationwide I’ve been charged twice for a flight booking with KLM and their customer service has told me that it’s an issue with my bank, not from their side. Can you help please?
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Holly Bobble
(@RubyG3) reported
@AskNationwide having a few problems with my card and now my Amazon order declined can someone help me and look into this for me atall? Thank you x
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lucy smith 💙
(@only1lucylocket) reported
@annie_slinn @AskNationwide We had to call yesterday, and @AskNationwide were wonderful, didn't remember my phone banking log in and was able to access using card reader. Made a tricky situation much easier. Thanks
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Barry Wellington
(@bazzanoid) reported
@AskNationwide Your website T&C's say you won't offer this LTV for maisonette purchases - is that right? Would a freehold (or 50% share of freehold to be precise) maisonette still be excluded as there's no ground rent/service charges to push the affordability out of whack? thanks!
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Anish Mehta
(@Anishme26709965) reported
Website says some lines are 24/7 but they’re not! @AskNationwide
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Emma Dewhurst
(@dewhurst09) reported
@AskNationwide is there a problem with CHAPS? Been to the bank to make an payment and an error comes up. Bank/sort code correct
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Liz Conlan
(@lizconlan) reported
@AskNationwide Oh so I have no access to banking then. Great.
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rstar666
(@rstar666) reported
@AskNationwide It was a gif saying only Jesus can help me! Just want my credit card account working on online banking. I’ve started to pray for Nationwide’s IT Team 🙏🏽🙏🏻🙏🏿🙏
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Richard Tapp
(@Richardtmk1978) reported
@AskNationwide Is there an issue with the banking App? It’s not asking for my finger print log in.
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Jordan
(@JordanStephenB3) reported
@AskNationwide I'm disgusted with your service. For the second time this year, your fraud team have placed a block on my card with no explanation. I called you today to get it removed but you were closed, your colleague on your website couldn't help. 😠😠😠😠
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Stephen Badger
(@Badgerstephen2) reported
@AskNationwide I feel really let down by nationwide as I reported activity before which your fraud team ignored and recently found out they applied for 130 credit applications and tried to use my account but the bank did nothing
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Suzanne Franklin
(@SuzFranklin) reported
@AskNationwide Hi, I'm trying to transfer my money into a new 1 year triple access online ISA on the app and it keeps giving me a technical error, and asks me to check service availability, which is fine. Have had this error the past couple of days, any help appreciated.
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Matt Phillips
(@MattPhillipsDev) reported
@AskNationwide how do I download a statement PDF for my help to buy isa? Like how I can for my main account
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Happy Bear
(@CloveHitchJohn) reported
@AskNationwide My Uncle has given me £20k in old notes to change for him. Is this a problem?
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rstar666
(@rstar666) reported
@annie_slinn @AskNationwide IT Issue which Nationwide cannot fix 5 weeks on, join my and start to pray 🙏 🙏🏿🙏🏻
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Snickety Lemon
(@SnicketyL) reported
@AskNationwide Bar staff, table waiting staff, shop staff are all working in the public and not behind a screen. Bank staff are behind a screen, not mixing with the public. Whether they are open until 2 or 5, it makes no difference.
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mitch smith
(@bjb4me) reported
@AskNationwide Or move to Italy where the house prices are 20k and spend 6 months working in the UK living in a camper (saving fuel, the veichle wear and tear and rental costs) and six months off. Hanging peonism over people's heads doesn't work, it just pisses us off.
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Emma Dewhurst
(@dewhurst09) reported
@AskNationwide We went to bank and they couldn't make the payment. Double checked the account and sort code. An error comes up saying technical fault
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Amber Valley
(@AmberValleyInfo) reported
@AskNationwide Thanks Jade, appreciate the advice :) Have emailed @wowcher @Wowcher_Support for the third and final time to see if they will resolve the issue - hoping I can resolve without having to try and claim back the funds :)
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rstar666
(@rstar666) reported
@annie_slinn @AskNationwide IT issue at Nationwide which their IT Team are busy sitting and looking at but are unable to fix 5 weeks on. Join me and start to pray for the Nationwide IT Team 🙏🏽🙏🏻🙏🙏🏿
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Richard Utting
(@rutting) reported
@AskNationwide hi. My credit card is not being accepted at the moment. Can you help?
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Dionne
(@Dionnedawson11) reported
@AskNationwide Are you able to advise or is this informal as I have numerous issues properly best I call tomorrow thansk Jamie
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Justiinahh
(@Justiinahh) reported
@AskNationwide is there an issue with payments going in to accounts? It’s payday and my wages aren’t showing, before I bring it up with work I want to check there’s not a problem this side of it
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Johan Scaevola
(@Anishme26709965) reported
@AskNationwide I cancelled my old card because of a scam whereby I couldn’t cancel a subscription. Will this new card block that account from ever taking my money again?
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matthew harper
(@matthewharper8) reported
@AskNationwide Hi, is there a problem with mobile banking? It's telling me that I have to restart the app but it keeps bringing up the same error page, is there any way to fix this? I have checked and I have the latest version of the app.
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Mickey Allan
(@mickeyclark42) reported
@AskNationwide Don't really want to uninstall and reinstall, I have no issues with normal banking, just issues when I try and apply for a product???!!!! Very strange!
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BenMadges
(@Benmadges2) reported
What amazes me for this claim is that @AskNationwide issued the refund but after a week withdrew the refund out of my partners account. Also breaking Data proteftion laws in the process. Then trying to 'issue a good will' when we emailed them about the Data protection breach.
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Albert Steptoe #BrexitGotDone
(@Albert_Steptoe) reported
@Yorkshire_BS Used to like DetyysBS until the shark @AskNationwide took them over so went to YBS in my local town then they shut it down! Now theres only 1 NatWest in the town & nothing else! Now don’t like any bank or BS & sooner keep my money under the mattress & get about the same int rate!
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Kirti Mepani
(@KirtiMepani) reported
@AskNationwide Hi - how can I officially inform Nationwide that my property is no longer rented and I have moved back in please? Can’t seen to fine this on website. Thanks
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matthew harper
(@matthewharper8) reported
@AskNationwide Thank you, that has appeared to fix it.