Is Nationwide down?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 25: Problems at Nationwide
Nationwide is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (28%)
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Website (24%)
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Transactions (11%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Dudley, London, Dewsbury, Gateshead, Bromsgrove, Nottingham, Kingston upon Hull, Torquay, Poplar, Hackney, Southampton, City of London, Burton upon Trent, Kidderminster and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
Mobile App | |
| London |
Website | |
| Dewsbury |
Website | |
| Gateshead |
Transfer | |
| Bromsgrove |
Mobile App | |
| Nottingham |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sonia B 💙
(@soniabsuffolk) reported
@gazpunch @CalSocialHermit @AskNationwide They've update their service notice to say they can't accept any payments into Nationwide accounts. Earlier it only affected Faster Payments, now it's all.
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Kirsten Critchfield
(@KirtsenCritchfi) reported
@AskNationwide This unfortunately doesn't help my son that couldn't eat today because the money I have of his in my Nationwide account, of which I sent at about 9am still hasn't reach his account 😰
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Woop
(@TwunkWoop) reported
@NewPhoenix228 @sk94372333 @AskNationwide Bacs is working its only FPS
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Kelly Luckett
(@LuckettKelly) reported
@AskNationwide please can you confirm if Bacs payments are included in the ongoing issues?
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Kayleigh Gabe
(@gabe_kayleigh) reported
@TwunkWoop @sk94372333 @AskNationwide Mine still saying payment issues
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Mr PoshShark 🎩🦈
(@MrPoshShark) reported
@AskNationwide @FayeShortland Nice to see my tweet to you was ignored when i asked for an update. This is more than an inconvenience, people are without wages, food, gas and electric. This is peoples lives that rely on your service and your copy and paste response has no useful information. Do better.
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🌊⛩Shinuki🔴🥋
(@shinuki22) reported
@AskNationwide This is my landladys last Christmas with her young children as she has cancer and I can't pay her my rent. Absolutely disgusting customer service. After another crazy year we've all had, you need to do so much better. If you've been hacked, just admit it.
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Alex J
(@AlexJ62386376) reported
@AskNationwide Will you be informing customers how to claim compensation for this failed transition to microsofts azure cloud?? people are siting in the dark cold and hungary becos of ur failings??this is not acceptible??😵😡😠 its now over 15 hrs with no access to any funds
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PaulB
(@paulb_ml) reported
A rather predictable Twitter pile on for @AskNationwide. Having worked in IT for another bank a number of years back, and being under the cosh to resolve various unexpected service outages, I know they’ll be working above and beyond to fix it.
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Kbpriv17
(@kbpriv_17) reported
@AskNationwide payments are working 😮💨
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admiralross2400
(@admiralross2400) reported
@AskNationwide Just done a switch to first direct...they've better service anyway. Also put in a complaint!
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Birgit Harries
(@BeeHarries) reported
@AskNationwide So it says on your website that incoming payments aren't going in the account. This will be causing me great trouble as I am on UC. I appreciate you're trying to fix the problem but that is no consolation to me if I can't pay my bills.
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marty mcgrath
(@martymcgrath84) reported
@AskNationwide customer: Doesn't put money in on time to cover a bill....theres a fee Nationwide: Doesn't put money in on time for customer....take your oil! Maybe an email or txt to warn us rather than a message on the app would have been better
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ig
(@AlexGRob190301) reported
@AskNationwide How ******** am I supposed to eat? I can’t use the money I’ve sent to my account. Nationwide the bank of the never. I’m genuinely switching banks.
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Dave Murray
(@dave_murray1981) reported
@moodyfrenchman @AskNationwide Respect is earned, not given. Give the cust service staff respect and they will help. Scream at them like a petulant child and you'll be treated as such
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CrystalBreaker8
(@CrystalBreaker8) reported
@dave_murray1981 @moodyfrenchman @AskNationwide Literally makes no difference, these people aren’t talking to the tech guys nor do they care how hard they are working. Some of them have no money right now and are worried about Christmas being ruined because of this. So just leave it out and stop commenting on these posts
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Phoenix
(@NewPhoenix228) reported
@Tesco Hi! I'm a @AskNationwide customer (unfortunately) with my Xmas food shop due for delivery in 2 days. If you can't take payment for my shop due to their 'issues' will you contact me for alternative payment or am I buggered? Thanks!
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Mason Moore
(@MMoore_HFP) reported
@oliviadjourno @AskNationwide Hi Olivia, sadly not fixed yet. "Payment message" notification still in place. It reads: "You are currently unable to make outgoing payments and incoming payments are delayed. Everything else is working normally." Sorry that I've got no further updates than this
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Sarah Wright
(@SarahWright6) reported
@AskNationwide @mistry_bhaven @AskNationwide how much longer have we got to wait, it’s been over 12 hours now. This happens so often surely you must know what the problem is and fix it.
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Roy Francis
(@royfrancis900) reported
@AskNationwide If your problem means my salary is delayed for December, I trust I’ll be given overdraft facilities with no charges?
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Sean Oshea
(@SeanOsh39835068) reported
@AskNationwide @monsoon4691 Tajand Nikita…which one of you is right and which is wrong? Taj you are saying the issue still exists and you don’t know when it will be resolved..Nikita, you are saying payments are being processed and the backlog will take ‘several hours’ to get through!!!
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Elishaa
(@Elisharostronx) reported
@AskNationwide surely be losing my custom after this. Leaving people without access to payments/money right before Christmas is scandalous.
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Jonathan Waterhouse
(@enragedbadgerz) reported
@AskNationwide Good cause but stealing off your customers to fund it is awful. Can we have OUR money now pleases
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dawn bown
(@dawnbrown04) reported
@AskNationwide can you tell us when this payments issue will be resolved
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Carl Fairhurst
(@CarlFairhurst12) reported
@AskNationwide ******* ****!!!! Worst bank in Britain, this has happened more than once in last few months. Sort it out
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Sonia B 💙
(@soniabsuffolk) reported
@AskNationwide The updated Service Status Notice says: "We can’t accept payments into your account at the moment. Payments sent from your account are in a queue". WTAF? Will anyone receive their pay? Since you've all gone home what's being done right now to sort this out?
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unknownuser330
(@unkownuser330) reported
@AskNationwide how long are we all going to be waiting on money being transferred in and out of accounts? This is diabolical that it’s been like this for the majority of today and the issue still isn’t fixed
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Tracy Evans
(@TracyEvansSHC) reported
@AskNationwide Hi Nationwide, can you tell me when this is going to be sorted and whether BACS is affected. We have staff being paid and they need access to their hard earned income?
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Another boring gay
(@JWB1982) reported
@AskNationwide I have my account because I tried to support the concept, but your delivery is shocking - allowing credit cards to go overlimit without any warnings and then charging for the privilege - hiding behind the fact you're not a bank to escape your obligations and now this? I'm out.
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Dave Murray
(@dave_murray1981) reported
@CrystalBreaker8 @moodyfrenchman @AskNationwide As I've said in another tweet. The people who can fix this are currently working flat out to get it resolved and get money into accounts. Be annoyed, vent, just remember that the staff are people too!