Is Nationwide down?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (44%)
-
Website (23%)
-
Login (18%)
-
Transactions (10%)
-
Withdrawals (3%)
-
Transfer (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Newark on Trent, Southampton, City of London, London, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford, Hinckley, Reading, Stoke-on-Trent, Alfreton and Harwich.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Transactions | |
| Southampton |
Login | |
| City of London |
Login | |
| London |
Website | |
| Leigh |
Login | |
| Neath |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Clare Boland
(@Clareyis) reported
@AskNationwide 40 mins on the phone, card only working intermittently, 'unknown error code'. Got cut off. Tried chat, have to phone. Again. ?? Can't send you a message via the app... Don't have the will to phone again or complain.. what do you suggest?
-
Ed Pugh
(@gouniversal) reported
@AskNationwide is your webchat functionality working? I’ve tried to access it via secure messaging page in the OLB but no chat option appears. fyi, I am using my phone to access OLB, does this make a different to seeing a chat option?
-
Alan Hobson
(@redwhilton) reported
@AskNationwide I have a Debit Card that's damaged & although useable the web site wants me to cancel the card before I can order a new one, however that leaves me without a card till the new one arrives so can't you just send me a replacement then I'll destroy the damaged card..?
-
AVE💜💙🗽😎🥳
(@Vivi44939724) reported
@sarsharalvi100 @AskNationwide But, you want everyone to respect & support you!🤔wow
-
Daniel Barnett
(@daniel_barnett) reported
Huge shoutout to @AskNationwide #FlexAccount mobile phone insurance. Daughter’s phone stolen Monday evening. Insurance claim posted off Tuesday. Claim approved today (Thurs) and new phone being delivered tomorrow. Unbeatable, first-rate service.
-
Ben Walsh
(@BenjiBoyW) reported
from
Kimpton, England
@AskNationwide hi all, I've forgotten the PIN for a Nationwide credit card I have - can I retrieve it via the app or the website. I need to use it next week. Thanks
-
Claire Case
(@ClaireyCribs) reported
@AskNationwide Okay I've tried this three times - and I've tried both the current & savings paths. The automated service tells me I can no longer change address over the phone. I can't figure out how to reach a human! Are you sure that the info you and your website are providing is correct?! 😰
-
Alexander Blakey
(@ajrblakey) reported
@asknationwide: Hello, have you got a card payment outage at the moment? Just tried to buy food and a train ticket, both declined…
-
Philip
(@philipfergusonI) reported
@AskNationwide Nationwide still on the WFH bandwagon. Thanks to your customer service assistance yesterday for clearly demonstrating why WFH needs to end! Couldn’t be bothered at all with my request and then put me on hold whilst he went for another **** no doubt! Time to switch banks!
-
Paul Jeffrey
(@paulj73) reported
@AskNationwide I keep receiving "We seem to be experiencing some technical problems" messages on my online account when trying to do anything. I've been trying for 30 minutes. Please help.
-
shanananananan
(@FairleyyShannon) reported
@AskNationwide hello, closed my Help to Buy ISA on Tuesday - when can I expect to receive a Closing Letter? I need this to send to my solicitor to claim the government bonus.
-
Jon
(@Jon64308058) reported
@COURTNEYBEAUTY_ @AskNationwide I'm also having similar issues. Been waiting for 3 days for a fast payment from an online business. Hope you got your issue sorted.
-
ContradictoryCrow
(@thedave9081) reported
@troutfortea @Claire11152715 @AskNationwide I have not received payouts for October 2021 through December 2021 due to a similar "bug" and it has yet to be resolved. They were able to bill my bank during this time while blaming my bank for the problem.
-
Philip
(@philipfergusonI) reported
@AskNationwide Nationwide still on the WFH doss! Thanks to the customer service agent yesterday for clearly demonstrating why WFH needs to end! Couldn’t be bothered at all with my request and then put me on hold & never came back whilst he went for another **** no doubt! Time to switch banks!!
-
eddie duggan
(@eddieduggan) reported
@AskNationwide The app-browser handover doesn't seem to complete in Android (12 SKQ1 211006.001) MIUI with a Samsung browser. The browser allows camera access, but blocks pop-ups and redirection by default. Can you offer any tips on how to proceed & succeed with applications on a mobile device?
-
Matt
(@Mattcatdog) reported
@AskNationwide Working in a windowless room 😑
-
Tara
(@tara_bt) reported
@AskNationwide Hi, I have questions about the breakdown insurance offered with the FlexPlus account (not yet a customer). Is there a number I can call?
-
Brenda mcpherson
(@Brendam51920860) reported
@AskNationwide very disappointed and surprised by the level of disinterest to an existing customer re retirement mortgages. Ageism?
-
Nikki Howard
(@reallynearly) reported
@AskNationwide My question was about the Talkback meetings, not the AGM. You have already precluded most of us who work from the AGM by holding it in the middle of the working day; I mistakenly thought you might have made the Talkabout more accessible by offering an evening session.
-
Mark
(@MARKAFN) reported
@AskNationwide I can’t see it on your website it’s a standard cash ISA with a blue passbook
-
Blake
(@msav2021241) reported
@AskNationwide hi have you closed down my account because it sayThis card has been stopped and you will no longer be able to use it. There is no need to contact us.
-
ContradictoryCrow
(@thedave9081) reported
@Jazman1985 @Claire11152715 @AskNationwide I have not received payouts for October 2021 through December 2021 due to a similar "bug" and it has yet to be resolved. They were able to bill my bank during this time while blaming my bank for the problem. My bank has never received funds.
-
Tense Nervous Headache
(@TessHardy23) reported
@AskNationwide hi I received much printed literature from you recently. But both Joe Garner and Debbie Crosbie appear to be CEO. Can you clear up this issue for me?
-
WomanbornKPSS
(@Womanborn1) reported
@AskNationwide Why are you using that offensive flag? As a female customer, it makes me feel unsafe.
-
Philip
(@philipfergusonI) reported
@AskNationwide Of course it’s not been resolved! He never came back after putting me on hold! Get back to the office and stop this working from home crap!
-
Mark
(@MARKAFN) reported
@AskNationwide I’m confused I have an instant access Isa with you it’s a Blue passbook I can make with many withdraw as I like a year . I believe it used to be called the champion Isa . I can’t see it on your website anymore
-
Alan Hobson
(@redwhilton) reported
@AskNationwide So how do I contact you via the web site or another way of contacting ?
-
Brenda mcpherson
(@Brendam51920860) reported
@AskNationwide says here to help but the only response to my tweet is do I want to take out a complaint! No I wanted advice. Very disappointing
-
Ian Williams
(@IanWill89473474) reported
@AskNationwide Hi, plenty of money in my account, but can't access it through cash points; have tried two, Sainsbury's and link. Any known problems?
-
Neil
(@Saunders63Nas) reported
@AskNationwide I asked for help hours ago to be ignored by you. What is the issue with helping me?