Is Nationwide down?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (24%)
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Login (19%)
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Transactions (14%)
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Transfer (5%)
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Withdrawals (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Wigston Magna, Norwich, London, Islington, City of London, Woodford Green, Newark on Trent, Southampton, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Wigston Magna |
Website | |
| Norwich |
Transfer | |
| London |
Website | |
| Islington |
Mobile App | |
| City of London |
Login | |
| Woodford Green |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Phoenix
(@NewPhoenix228) reported
@AskNationwide They can't ever help, say they don't know why. It now says the statement is done (4 days late) but isn't anywhere to be seen. I'll just stop using it as you are making it impossible to manage. Thanks for being so good @NatWest_Help I might even switch my current account to you.
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Ellie
(@elainehynz) reported
@AskNationwide Yes it's virgin media Internet that's down
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steve jones
(@shropshire65) reported
@AskNationwide app not working again after an iOS update
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mick
(@mick_hyde) reported
@AskNationwide cannot login to online banking Gu11
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J A F
(@Cypranid) reported
@AskNationwide Hi, is there a problem with the app? All I get is “establishing secure connection “ then nothing.
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🏎️👾Michael👾🏎️
(@TheOneSpyker) reported
@AskNationwide is the banking app down? Can't log in and it's just timing out
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Ellie
(@elainehynz) reported
@AskNationwide having problems accessing the app keeps saying timed out
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Fylde Property Maintenance & Improvement
(@mattbitsandbobs) reported
@AskNationwide Yes. When I scroll down the list of my bank transactions it says "load more transactions" then I click on that it takes me right back. If I'm scrolling to let's say 12 months ago it takes absolutely ages
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Gump Worsley
(@DickieDystopia) reported
@AskNationwide Cheers Jon, I think it was Virgin Media being down that was the problem. I switched off WiFi and got on ok. Sorry to bother you.
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Clive Wright
(@mistermemoryman) reported
@AskNationwide has the most appalling customer service & website. The ‘fund your account’ link when trying to transfer money to an ISA does not work. Your phone line 03457302010 is useless; spoke to someone, waited 10 minutes then were cut off. #atrocious
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FlashingBlade
(@FlashingBlade) reported
@AskNationwide are there techincal problems with phone lines from abroad as well as internet banking? I cannot get into Internet Banking due to 'technical difficulties' & when I ring the Swindon number I get as far as saying what my problem is and you cut off. Help.
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Lorraine Needham-Reid
(@lneedhamreid) reported
@AskNationwide i think you app is down you cant connect to it
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Anja Inderst
(@anjawap) reported
@AskNationwide Good Morning , I am having trouble connecting through the nationwide app. Is it working normally?
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Gary Schwartz
(@garyschwartz) reported
Very disappointed in @AskNationwide have been a customer for 33 years and they simply won't cooperate over a cheque I deposited that has been returned but have been told it is authorised to clear. Closing account and have opened one at another bank.
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Big Ronnie
(@DiscoArtist) reported
@AskNationwide Is the banking app down? Problems still with @virginmedia but can't connect through 5g either.
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Matty B
(@mattyblinkster) reported
Never use @AskNationwide ridiculous customer services and never call you back! Just spoke to 4 people and one sounded asleep 😡 will be cancelling my account once this is sorted! #badcistomerservice #nationwide #bank
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Graham Vickers
(@GRVickers) reported
@AskNationwide you may “not be aware” of any problems with your app…but there is…yet again! It’s not loading up and there’s a few people on here already told you. Useless.
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Kleine Zitrone 🍋
(@Kleine__Zitrone) reported
@AskNationwide I tried that as well and get the same problem there, as soon as I am supposed to be put through to someone the call just ends.
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Dawn Friend
(@dawniefriend) reported
@AskNationwide @DiscoArtist Unable to access on our Virgin WiFi, but got through on (Virgin) 4G 👍🏻
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theuncomplicateddoctor
(@theuncomplicat3) reported
@AskNationwide mortgages have let me down. They have strung out the process of porting my mortgage for so long, that I’m about to lose my existing mortgage rate and lose a lot of money to them. As a busy working GP and single mum #disappointed
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Kleine Zitrone 🍋
(@Kleine__Zitrone) reported
@AskNationwide Hi, I‘m living abroad but still have an account with you and have recently had problems with payments not going through. Tried to call the abroad number but the call just drops after stating my enquiry. Is there another way to sort this out? Thanks
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YoYingers
(@YoYingers) reported
@AskNationwide still no sign of interest increases to savings accounts, you increase mortgate rates quick enough tho! Still no increases since at least the last 2 BoE rises, why is that? Don’t respond with “you’re working on it” because so far you haven’t worked on anything!
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Samantha Memmott
(@MemmottSamantha) reported
At 17.30 I called @AskNationwide breakdown service who use @TheAA_UK I'm still stood on the side of the road waiting for recovery. Unacceptable.
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Fylde Property Maintenance & Improvement
(@mattbitsandbobs) reported
@AskNationwide Hi. Where do I report an annoying issue with the APP ?
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Ellie
(@elainehynz) reported
@AskNationwide I cant use app or website to log in do you have a problem I've restarted phone tried everything
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Andy Haynes
(@EMTDocAndy) reported
Absolutely fantastic customer service today from @AskNationwide in your Nottingham branch. I'm hoping there is an email address to which I can send more formal thanks?
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M Purssey
(@purssey1) reported
@AskNationwide thank you, but that means it's only 10 days or less, so not very customer friendly. Sad to say but the banking system is not fit for purpose in the 21st century.
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Janet Stollery
(@janetstollery) reported
@AskNationwide We have a Triple Access Savings account. How often is interest paid?
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Gump Worsley
(@DickieDystopia) reported
@AskNationwide Hi, is there an app issue? I'm not able to get in. I've restarted and made sure there aren't any updates but still unable to access via the app.
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John Daniel
(@leedsdatadog) reported
@mick_hyde @AskNationwide In case this helps anyone. I'm on Virgin media and can't login via app or website. I switched off WiFi on my mobile phone and can now login to app. Definitely a Virgin media problem.