Nationwide status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (26%)
- Mobile App (26%)
- Transactions (13%)
- Transfer (5%)
- Withdrawals (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Southampton, Colchester, Nuneaton, Reading, Hackney, Milton Keynes, London, Great Dunmow, City of London, Harringay, Birmingham, Sheffield, Ross on Wye, Manchester, and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Transactions | 1 hour ago |
|
Colchester
|
Website | 5 hours ago |
|
Nuneaton
|
Login | 7 hours ago |
|
Reading
|
Website | 8 hours ago |
|
Hackney
|
Login | 1 day ago |
|
Milton Keynes
|
Website | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Bronzepackmethod (@bpackmethod) reported@AskNationwide do you support Snoop saving app?
-
PAUL MCDONALD (@Boroughman) reported@AskNationwide I have a question. If a customer phones you to report possible fraudulent activity on their savings account & after 15 minutes there is no answer do you hang on (forever) or call the Police???
-
Alan Hobson (@redwhilton) reported@AskNationwide What good will that do, it could cost someone thier job which isn't what I would want on my concience, you really need to look more closely at the staff you employ and thier deliverance of the requirements of the customer ,!
-
Richard Huett (@rhuett) reported@AskNationwide Terrible experience with Nationwide - 2 months waiting for an international transfer.
-
pmvc218 (@pmvcornish) reported@TheresaBee11 @Videorama3 @AskNationwide Doctors can clearly determine whether a baby is male or Female 20 weeks after conception...Why does it present such a problem for Stonewall, & people who don't like themselves...it is nature. Accept it and stop acting like *****. And stop expecting everyone else to cheer you on
-
Charlotte Oliver (@CharlotteRalphy) reported@AskNationwide @Bajanbaptiste12 I cant access my internet banking either says technical problems
-
ShotGunShellDerbz (@DerbzShotShell) reported@AskNationwide can't access my money
-
Alan Hobson (@redwhilton) reported@AskNationwide It was Low Street Sutton in Ashfield. I felt the way a member of staff spoke was in a stern manner clearly uncalled for to a man she was serving. I overheard her discussing the same customer to another staff member, eyebrows raised with a look clearly uncalled for...
-
Steven Moore (@StevenFrancesch) reported@AskNationwide unable to do anything on web browser/app "Sorry, we're unable to show you all your account info at the moment. This also means you’ll be unable to make payments from some accounts. We’re working to get things back to normal as quickly as we can" any eta on this?
-
Sophie Lamb (@sophieelamb) reported@AskNationwide all accounts disappeared from online banking - is there a known technical issue please?
-
Richard Huett (@rhuett) reported@AskNationwide terrible experience - waiting 2 months for an international transfer.
-
Angela Payne (@Bajanbaptiste12) reported@AskNationwide good morning, please could you tell me why your website for online banking is constantly experiencing technical problems. This has been ongoing for a number of weeks where I am just trying to view my account and change my payments. What's going on??
-
Michael Lloyd-Jones (he/him) (@mikelloydjones) reported@AskNationwide hi folks, one of my cards isn't working. Whats the number to speak to someone this evening please?
-
⚫Beth Joy (She/ Her) (@BopaBeth) reported@AskNationwide DM me and I'll send you my number, if anyone in the entire organisation can help. Might save your complaints team some time! Not willing to try to get through yet another system that isn't fit for purpose. Leaving Nationwide asap!!
-
⚫Beth Joy (She/ Her) (@BopaBeth) reported@AskNationwide Formal complaint already registered. Shame you would rather proceed to a formal complaint than attempt to help with a relatively minor issue, but your call. It won't be my money you'll be wasting for much longer.
-
joshua (@JoshuaB66304577) reported@AskNationwide hi a payment has come out of my bank and I don’t have any idea what it is. Are you guys able to help find out
-
o11y B (@whoiso11y_B) reported@AskNationwide yes i do have access to internet banking
-
Steve (@earwaxlolly) reported@Poocramps @Windows Used it another cash point this morning without issue and again after. Seems there’s a fault with that design @AskNationwide
-
Louise Williamson (@Otooley) reported@AskNationwide you have to be the worst bank in the world to get hold of!!! Day 3 of trying to speak to someone on the phone. Abysmal customer service!
-
georgie (@liamxonnor) reported@AskNationwide Yesterday I used your messaging service to request a savings account statement. I got a response but now can't see those messages or the ans to another qu I asked, is there a way to view these? The document is time senstive so I need to know if it is on its way.
-
Richard Huett (@rhuett) reported@AskNationwide Two months speaking to service - no results, waste of time
-
⚫Beth Joy (She/ Her) (@BopaBeth) reported@AskNationwide I'm not looking for info about an application. I'm looking for an answer to a personal query relating to my account. No answer or admission that they couldn't answer in an hour, then call cut. Appalling service. Again. FSO complaint incoming I fear!!
-
John Chatworth (@medicchatters) reported@AskNationwide Yes i know thanks but it is possible.Everyone else is doing it. Please look into developing this service. No issues with the customer service otherwise but it is so painful to try and get to nearest store (or post office which is now even further away), especially with fuel costs
-
Capstain411 (@Capstain411) reported@AskNationwide Just change the account which I hold with nationwide. The website and Money-saving expert give me the impression I will get switch bonus. Is that correct
-
Chris Higham (@rl_chris_higham) reported from Newcastle upon Tyne, EnglandSuper impressed that Mrs H has mastered time travel (or maybe @AskNationwide have an issue which causes late night cash withdrawals to be dated in the future) - just watched The Adam Project so who knows...?
-
Austin Powell-Allen (@powellessex) reported@AskNationwide Will you consider this as branch access is becoming difficult due to restricted opening days
-
RichardM (@MottyRW) reported@AskNationwide I opened a triple access ISA with you at the start of this year. The interest rate is 0.8%, given you’ve now increased the rate for new customers please can I have the increase also? My other banks are passing on rate rises to me so hoping you can too….
-
Paul H (@paul_havers) reported@AskNationwide what is going on with payments, seems to be a regularity for the last few months that there are issues with this.
-
Plantonic (@n4p_queen) reported@AskNationwide trying to register for online banking for my savings account but the website keeps telling me my account number is wrong, can you help with this?
-
Tracey Davies (@miss_traceydav) reported@AskNationwide yesterday I had to verify a payment but now it is defaulting to that screen every time I log in and won’t default to accounts page - is this a bug in app?