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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (19%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Wigston Magna, Norwich, London, Islington, City of London, Woodford Green, Newark on Trent, Southampton, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Wigston Magna |
Website | |
| Norwich |
Transfer | |
| London |
Website | |
| Islington |
Mobile App | |
| City of London |
Login | |
| Woodford Green |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Gillian Booth
(@jillbooth2002) reported
@AskNationwide Last week I emailed the CEO at Nationwide to ask him to help with my ISA transfer. Same request to Twitter. It has been going nowhere for over 3 months. Nothing! What a way to run a business. Now off to the FCA.
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marie stroud
(@mariekstroud) reported
@AskNationwide I’ve had to use chip and pin every time since Monday/Tuesday. I know I have to use it sometimes. But I’m not the only one saying it’s not working
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Dale Bro
(@dbro25) reported
@AskNationwide Don’t bother I’m closing account down, it’s a con
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Dawne Cooper 💙
(@DawneDc) reported
from
Birkenhead, England
@AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?
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HAYLEY✿
(@justhayley_) reported
@AskNationwide Still not working. Still says sorry we are not able to show you all your account info at the moment.
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Chrissie
(@PhoenixRedRum) reported
@AskNationwide It's on the phone app. I logged in, went to the pay/transfer, selected the account,.put the value in and went to send the money at which point it said you have a service issue. I pressed the link for more info and got the screenshot I sent just now
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Phillip Stephens
(@012pip) reported
@AskNationwide Hi please help, i’ve applied for a mortgage with yourselves. i could easily log in and access the status however from today when i type in details it says ‘There are no active applications associated with that email address’ please help?
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Andy Goreing
(@AndyGoreing) reported
@AskNationwide The app is up to date. I have only had an issue since updating the app
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marie stroud
(@mariekstroud) reported
@AskNationwide contactless still not working. It’s been days, and I know I’m not the only one who’s had issues.
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loadsa
(@gandybjs) reported
@AskNationwide I've called you over 8 times over the last year and a half. You have refused help every time.
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kingtreelo
(@king_treelo) reported
@AskNationwide your mortgage applications online has been down all day, just constantly getting errors when trying to proceed, are you aware of this?
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Josh Glendinning
(@joshglendinning) reported
@AskNationwide How do you suggest I reply to an email I haven't received? The complaints team is the one I've been complaining about because no one has properly addressed my original issue
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Jayne Morden
(@juliafelix21) reported
@AskNationwide I live in France and want to apply for a mortgage on a UK property because I’m returning to the UK. Yet your website says I need to be a UK resident for tax purposes before I can apply. Does this mean I can’t get a mortgage?
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Bethan Thomas
(@local_shop_girl) reported
@AskNationwide I need to request a paper statement as my employer needs it. Can’t find any way to do it via the app. Can you help please?
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Amy
(@ammylouxx) reported
@AskNationwide my contactless has stopped working on my card, how do I order a new one please?
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kevin knights
(@kman2012bu) reported
@MartinSLewis @bbc5live Let @AskNationwide transfer an Isa 16 weeks later still not in my bank according to Colchester branch manger they sub the work out and it’s not going well you don’t say worst service from a bank I have ever witnessed and still it goes on
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Stephanie hornsby
(@steephiiee1995) reported
@AskNationwide so ive used my card today, absolutely fine. Go to use it a couple hours later and not only isnt it not working in the shop but not working in any ATMs.
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Lucie Rayner
(@lucierayner) reported
@AskNationwide hi, I’m waiting for a letter in order to complete the set up of a joint bank account but haven’t received anything yet and I though the lady on the phone said 3 working days (I could be wrong). I have a reference number so is anyone able to look into this for me?
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Rob
(@r0beh) reported
Not often in the 20+ years I've been a customer have I been disappointed with the service from @AskNationwide (the company not the social media team, they're great!) But today is one of those days! 🙄 something as simple as moving a payment date has been multiple conversations
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Nicola Boyce
(@BoyceJunior) reported
@AskNationwide Please sort out your pre-historic process for changing an address. Been on the phone for 30mins after checking on the website that I could do it over the phone, to then be told I have to go in branch to do this! Get in to the 21st century!🤬🤬
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Hannah
(@HannahScott94) reported
@AskNationwide a hotel had to hold a £100 deposit for a room and said it would clear 2 days later so Tuesday, it’s Friday and it’s still pending? Can someone help thanks
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Sarahlisatroy
(@sarahtroy512) reported
@AskNationwide just finished a lengthy phone call after encountering several problems with my internet banking. Can I just say what an absolute star that Danny is for sorting it all out for me. Customer service at its very best. Thank you.
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Fenella Wild
(@FenellaWild) reported
@AskNationwide I need a phone number for Nationwide that I can access from America.
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💙☸️💚 Anna 💙
(@GypsyGenome) reported
@AskNationwide for some reason neither the app and website are letting me transfer between my accounts and I haven’t seen any service messages?
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David Icke's Sock Account
(@IckeSock) reported
@AskNationwide Hi I tried to send funds to my Binance account last night and my funds were frozen and returned. Was there a technical issue or are you hostile to crypto now?
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marie stroud
(@mariekstroud) reported
@paulgarner660 @AskNationwide Contactless seems not to be working for lots of people.
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BabyWipes
(@BabyWipesOnline) reported
@AskNationwide hi, went through the current account switch service from barclays. My work pay is still due to go into Barclays though, will it automatically be re routed to my new nationwide account?
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ben Dickinson
(@Kerbsidekaterer) reported
@AskNationwide our current home insurance runs out today and been trying to get cover with you. Been referred to "head office" last week and still can't get covered. Just been told by one of your agents to renew with old then cancel when you call us. Are "head office" that slow?
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loadsa
(@gandybjs) reported
@AskNationwide I went over drawn over winter trying to keep my house warm. I can't use switchd and you won't help with my over draft.
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Andy Goreing
(@AndyGoreing) reported
@AskNationwide Just tried and have managed to login to online banking