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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (59%)
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Website (22%)
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Login (7%)
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Transactions (4%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Manchester, Reading, City of London, Stoke-on-Trent, Alfreton, Harwich, Ilkeston, Waltham Forest, Edinburgh, Poole, Poplar, Ipswich and Dundonald.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Withdrawals | |
| Reading |
Mobile App | |
| City of London |
Website | |
| Stoke-on-Trent |
Mobile App | |
| Alfreton |
Transactions | |
| Harwich |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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John Barber
(@Zeiss40) reported
@AskNationwide l have a customer number but not had a savings a/c for 5 years. Your system will not recognize me - even though local branch say l'm on their system - l wish to open a new savings a/c but system will not let me apply or register for online banking. Help !
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saamm🌸
(@samhayes97) reported
@AskNationwide your website says your call centre is open till 8pm but your phones lines are currently closed? How can I contact someone if can't ring anyone till 6pm in the evening?
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Gemma Correll
(@gemmacorrell) reported
@AskNationwide Every time I've called they've told me that answer is wrong and they can't help any further.
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rstar666
(@rstar666) reported
Still no access, this has been a month now @AskNationwide
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Jo Wilkinson
(@wilko_joey) reported
@AskNationwide Just seen on website that paying in cheque by post should now be sent to local branch. What happens if I have sent a cheque to PO Box 8888, Swindon.
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Gemma Correll
(@gemmacorrell) reported
@AskNationwide I know the customer number and I think I remember the password but not 100% sure
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.
(@lumm91) reported
@AskNationwide I got scammed today for a ps5 sent payment and they want more money as the ‘payment’ hasn’t been received when I know it has! That was my £400 birthday money, all I have to my name. And they’ve taken it from me. Please help
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science nerd
(@realspookygym) reported
@AskNationwide can you help me with some thing please
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julie
(@julie84gw) reported
@AskNationwide Hi you stated they have until midnight on 7th to take or release the payment and they have still not done this Spoke to BA they can’t help
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.
(@lumm91) reported
@AskNationwide My friend talked to them earlier too just to see what they’re like and they wanted bank transfer payment same as me. I would just appreciate any help and hopefully my money back, I’ve been cheated from my birthday money so I can finally treat myself.
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Holland C
(@Holland78122774) reported
@AskNationwide Error message says: "Looks like something is not right. Please correct the following errors before continuing:" and then there's nothing after that
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Gemma Correll
(@gemmacorrell) reported
@AskNationwide All of the other questions are fine and I can get through the first round of security. The address question in round 2 is the issue.
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Bobby
(@Bobby04300555) reported
@AskNationwide It says its experiencing a technical problem please restart app to try again..I restart it and nothing happens...ive got Restart option and service availability option but still can't get into my online account..
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LorienFlower
(@LorienFlower) reported
@AskNationwide Thanks, but you’ve said that before and it doesn’t address the problem. If someone requests a reasonable adjustment then just saying ‘no’ isn’t an acceptable (or legal) answer. Can you advise on how I can take this further @RNIB @guidedogs?
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John Barber
(@Zeiss40) reported
@AskNationwide No, it won't let me. We hit a dead end every way we try. Can l give you the customer number ?
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John Barber
(@Zeiss40) reported
@AskNationwide There is no facility to talk to anyone about savings on this number - Savings is not an allowed option !! Twitter is the only way l have been able to contact a human being !! Even the branch can't help. What's going on ??
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Lisa Loft
(@lisaloft) reported
@AskNationwide No error message, just doesn’t load.
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Michael Harry
(@Harryvcx) reported
@lumm91 @AskNationwide Contact dafhackz on Instagram to get help with scam refunds show him evidence to see if yours can be done
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J&D Cupcake Co.
(@JellytotsDolly) reported
@AskNationwide Good morning! I wondered if you could help with how I go about getting an email statement of a savings account? I’ve checked online banking and it states there are no statements in archive and I’ve never had a paper statement so I’m a little confused!
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Lisa Loft
(@lisaloft) reported
@AskNationwide Problem still persists in iOS 14.5.1
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rstar666
(@rstar666) reported
@AskNationwide any update on your credit card account access issue on online banking, still can’t access my account! This has to be the longest running IT issue in Banking 🙄
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Tia Smeaton
(@SmeatonTia) reported
@AskNationwide Is there anybody else you can think of that can help me with this case? Seems ridiculous where I can return a pair of shoes as long as I haven't worn them to the shop and get refund but not this.
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helen heise 💙
(@HelenHeise) reported
@AskNationwide I just tried again as I had looked there... Nothing... It might be that I set that and all my savings accounts up Feb 20? I've sent a message via secure email now as I'll want data for any accounts in the period, even closed. Thanks for your help Adam
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WE ARE LED BY A QUOKERWODGER (look it up😉)
(@Lynbodegas) reported
Anyone else having problems with @AskNationwide app?
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garethv1969 .
(@garethvaughan40) reported
@AskNationwide I read on your site loans can be 2 hrs if going to a nationwide acc??
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nathan wood
(@natewood74) reported
@AskNationwide hi I was hoping you could help, I am currently an account holder with you and was wanting to add my fiance to the account, but I cannot see how to do this through the app, can you help please?
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julie
(@julie84gw) reported
@AskNationwide Hopefully they dont request it they have already taken the correct amount of £13,324 out of my account.The£14,797 was glitch in their system
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Matt
(@citizenmatta) reported
@AskNationwide I didn’t realise potential fraud issues weren’t considered unimportant yet nationwide cannot be contacted because they’re not open. This is a joke!
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Maureen McGinn
(@mcginn_maureen) reported
from
Ealing, England
@AskNationwide So not happy with either your telephone, internet or app functionality this afternoon! So much for a 7 day service!
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Gemma Correll
(@gemmacorrell) reported
@AskNationwide I do but can't access it due to having a US phone number