Is Nationwide down?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Website (29%)
-
Mobile App (28%)
-
Login (27%)
-
Transactions (11%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, Altrincham, Motherwell, Doncaster, Alloa, Ipswich, London, Normanton, Birmingham, Northampton, Swadlincote, Glasgow, Rotherham, Islington and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| City of London |
Mobile App | |
| Altrincham |
Login | |
| Motherwell |
Transfer | |
| Doncaster |
Transactions | |
| Alloa |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Nicola Curtis
(@NicolaCurtis) reported
@AskNationwide Looks like the app is still down- any update?
-
shun🦄
(@shunmarklew) reported
@Emma_UoDSportEd @EdmeadSarah @AskNationwide That’s my issue they company is a large company and deffo won’t rush to check it anytime soon😖
-
JDSpurs32
(@JDSpurs32) reported
@AskNationwide Wtf, This happened over Christmas and New Year's, And now again. **** YOU
-
Josh
(@meganjgrundy) reported
Morning @AskNationwide I need to order cash into branch for a large withdrawal but I cannot find a number to call the branch direct? I don’t live local to a branch so need to order the amount and then collect when it’s ready. Can you help please? Thanks.
-
Ben Ephgrave
(@ephgrave_ben) reported
@AskNationwide Its not just the ‘technical problem’that is the issue though is it? It is also the lying to your customers. Yday we were told a) you didnt have a time frame b) it would be sorted within a few hours……
-
🌸Topazzz🌸
(@topazisere) reported
@AskNationwide Well it can’t be working normal as I’m still missing money- and I have had no response off my complaint for reimbursement. Considering it doesn’t seem like I’m the only one with this issue is there a time frame for compensation?
-
🇪🇺 Kearn Grisdale 🇪🇺
(@KearnMG) reported
@AskNationwide Of course the customer can always call back, as long as they don't mind waiting in a phone queue. But that just wastes everyone time. The basic problem is this: Nationwide is asking for customer information when the customer has no way to confirm its Nationwide asking
-
Beckski
(@Beckski94) reported
@AskNationwide Hi is there a way to access full bank statements through the app? I need my latest 2 statements.
-
wes
(@wozeruk) reported
@AskNationwide This has caused major issues with my banking and I will be seeking compensation
-
Jack Brincat🌱
(@imjackbrincat) reported
@AskNationwide I had to dial off as I had to return to work. Is anyone able to help online or on here at twitter?
-
shun🦄
(@shunmarklew) reported
@AskNationwide The company has sent out the wages so it is clearly an issue your side??? ******* joke of a company honest to god, you are leaving god knows how many people without food, gas, all basic necessities due to this major **** up
-
kelly surname-undecided
(@welsh_pope) reported
@pacmanchu @hexapleassimal @AskNationwide Holy **** I didn't even see this...wow...err no
-
🇪🇺 Kearn Grisdale 🇪🇺
(@KearnMG) reported
@AskNationwide Hi Dominika, Just to clarify. What your saying a customer should do when they receive a call from Nationwide. Is go twitter/facebook etc and ask if Nationwide is calling? Does your assistant stay on the line while the customer waits for a response?
-
Natalie Clarke 💙💙💙
(@NattynooC) reported
@AskNationwide @England @Lionesses Sooo you can promote this but when we had problems with money yesterday you couldn’t say anything……… wow
-
Jessica Bricknall
(@JessicaBrickna1) reported
@AskNationwide I'm still having issues. My sky has been paid on my sky app but not showing on my banking app and funds are still in the bank. Also I paid my loan payment and you haven't took it off the loan amount. Such a mess and so confusing
-
Emma
(@Emma_UoDSportEd) reported
@shunmarklew @EdmeadSarah @AskNationwide I’m lucky that my boss checked for me immediately and sent it over to me but if I had been working for a large corporate business I know from being a wage clerk at Tesco this wouldn’t have been so simple and I’d have had to wait 7-10 working days which isn’t good enough
-
Saba Karim Clark
(@sabakarimclark) reported
@AskNationwide PAYMENT ISSUE HAS NOT BEEN RESOLVED. STOP LYING TO YOUR CUSTOMERS. WAGES SHOULD HAVE BEEN RECEIVED YESTERDAY. EVERYONE WHO BANKS WITH NATIONWIDE AT MY OFFICE HAS NOT RECEIVED PAYMENT 😡
-
Edwide
(@Edwide06) reported
@AskNationwide Emi, the fee/chare was given by bt because your banking system wasn't working. Its all your fault
-
katie
(@khlrosie2012) reported
@AskNationwide Already logged a complaint but it won't help because this payments issue keeps happening, so until you actually fix it then myself and all your other customers will continue to suffer.
-
wes
(@wozeruk) reported
@AskNationwide Not good enough this has happened 3 times in the space of of A couple of months. I love the customer service at this bank but your technical issues need addressing I don’t feel like Am a secure customer
-
peter chamberlain
(@Pdc1956Peter) reported
@AskNationwide I received it about 10 minutes ago. Her bank Halifax were not able to complete the transaction because Nationwide were down yet again. Now Nat West today. Either you are all being hacked, or your systems are very precarious. Seems to be almost a daily occurrence now .
-
dazza baby
(@dazzababy84x) reported
@AskNationwide Why it take that long u took all day to sort the issues I want compensation now it’s a joke u messed all up
-
Tamzin Spencer
(@tamzin_spencer) reported
@AskNationwide 1/2 I've been experiencing problems with your banking app for a while. Think I reported it before but can't remember. Every time I go on my banking app to transfer money it keeps saying sorry there's a technical problem please restart again.
-
Andi Hawes
(@andihawes) reported
@AskNationwide Company sending is saying the payment is being denied. Ive copy pasted IBAN and BIC from my account pages. What else would cause this is we discount errors theor end?
-
🇪🇺 Kearn Grisdale 🇪🇺
(@KearnMG) reported
@AskNationwide Nationwide has an app. That we have to use to authenticate a transaction. How hard would it be to simply put a notification in the app that says. Person XYZ is calling you now. Then the customer knows its legit
-
katie
(@khlrosie2012) reported
@AskNationwide Oh yes, everything is now working normally until next payday when the problem will happen again!! It's honestly not good enough and your pathetic robotic responses to your customers genuine concerns is downright despicable.
-
Alex
(@Bublincum) reported
@AskNationwide What would be the point making a complaint to the very place that has the problem. To receive a copy and paste reply with nothing actually getting done about it? For me? With that logic we really are doomed
-
Alex
(@Bublincum) reported
@AskNationwide You could be sure that I would invoice you for the time it taken me to finalise the issue. I charge £150 + vat p/h.
-
c
(@reaIbuckybarnes) reported
@AskNationwide hi, i’m trying to withdraw cash on my flexplus card in hungary at a atm and it keeps coming up saying there’s an error? would that be you blocking the card?
-
CassieN - Solidarite avec la France
(@CassNdu) reported
@AskNationwide There's no point in complaining All I'll get will be a reply full of platitudes and meaningless empty words. Can't tell you how disappointed I am in Nationwide and it's management letting us all down again so badly again. Very very poor. A terrible advert for mutuality.