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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (19%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Wigston Magna, Norwich, London, Islington, City of London, Woodford Green, Newark on Trent, Southampton, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Wigston Magna |
Website | |
| Norwich |
Transfer | |
| London |
Website | |
| Islington |
Mobile App | |
| City of London |
Login | |
| Woodford Green |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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JP
(@Jamusgirl1) reported
@AskNationwide shocking service from nationwide today 40 minutes on a call no staff able to confirm if account holder was a bare trustees, fed total duff info! 4 hours later get an answer! This kind of stuff is important for those going through a bereavement!
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O
(@Ocresswell83) reported
@AskNationwide hello, having trouble w/ Google pay for greater anglia. It's saying card not accepted at gates. Phone software 100% up to date, and Google pay working in all other retailers. Please can you help?Working fine until 1 week ago. No change of card in meantime. Thanks
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Tracey
(@Traceyjp) reported
@MartinSLewis I opened a Nationwide Flex Account when working in London, around 87/88. Even staff commented as my account starts 11. Always been happy so never changed. The fairer share scheme has given 3 x £100 + £50 when they merged with Virgin @AskNationwide do I get a long-service prize?
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Billy Knight
(@billy_knight) reported
@sophielouisecc @Barclays @AskNationwide are amazing! Been with them over 24 years without issue.
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Nicola Reynish
(@NickyReynish) reported
Get your act together @AskNationwide ! My 83 year old mother has been a loyal customer for decades, now she is unwell and needs your help! We have done everything you have asked, paid a solicitor for a LPOA, registered it 6 months ago, still can’t help her due to y bureaucracy!
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Liz
(@lizginandtonic) reported
@AskNationwide why is the Morden branch showing as open on the website but it's very closed in person? Please update branch info timeously!
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Travelmouse62
(@Travelmouse62) reported
@AskNationwide Don’t use webchat. Absolutely appalling. You ask a question, they disappear then say they’ll log a complaint. I asked what my interest rate was, hardly a complaint!!! Ridiculous service.
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meg
(@meganfarmer14) reported
@SHEIN_Official @AskNationwide desperately need help with a return. The SHEIN app states the amount from my return has been refunded into my bank account. There is, and has been, no money in my bank account from this refund. I’d like to know where my money is?
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xero 🇵🇸🇺🇦🇸🇾🏴
(@gavxero) reported
@AskNationwide hey nationwide. My home insurance renewal came in at £1,500 today. Your kind operator managed to whittle it down to £1,100 by removing everything and maxing the excess. @TheAA_UK just quoted me £255, and even less for being a member. What's that about? 🤷
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Juju
(@Juju99564642891) reported
@thealexfreed @AskNationwide Suck ****
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Scott
(@ScottJonesy) reported
@AskNationwide Anyhoo. Let me know via DM that you have that and that you've contacted the customer to tell him where his post has been sent to 👀
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jimmy
(@jjoxon) reported
@AskNationwide hi, is there an issue with the app? I’m trying to pay credit cards and once connecting get error message
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Nicola Reynish
(@NickyReynish) reported
@AskNationwide As I said, I’ve already spoken (for hours) to your POA team, they can’t help me apparently. No worries, I’m sure ITV This Morning Consumer Clinic will help @itv
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Hazell Somerville
(@hhazywazy) reported
@devine1889 @AskNationwide Leon, I reported app issues to them 3 weeks ago and nothing has been done. Don’t expect a resolution anytime soon
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Travelmouse62
(@Travelmouse62) reported
@AskNationwide why have you moved your webchat to India. The service is now appalling. I for one will be going to First Direct, who pride themselves on U.K. service centres. A feel it’s a cost cutting exercise that will cost you members
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Scott
(@ScottJonesy) reported
@AskNationwide I'm going around in circles with your phone system. This is ridiculous. I'm doing you and your customer a favour. Get me through to human.
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Streak
(@StreakLydia) reported
@AskNationwide I have and Iv been told that the money won’t be returned because Iv had a gambling account before!! I expected the betting site not to believe me because they’ll think I just want my money back but not my bank!!
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Err…
(@lightjuan2) reported
@AskNationwide hi there I’ve recently taken out a loan and I wish to change the day that repayments are taken. Can you help me with that?
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Lee Borrell
(@borrell_lee) reported
@AskNationwide Can someone tell me if I can get my cheque paid in from HMRC? They only put one of my initials on the cheque, but I have a letter proving the cheque is mine? I've asked for a re-issue but I need the cheque paid in ASAP. Why can't I pay my money into my account? Bonkers.
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Mands 🌷🌺🌻🌼
(@skipper68uk) reported
so i get email from @AskNationwide to log in account to read document - i log in no document, i go to vote = system error , click MORE lovely red triangle something went wrong - so what is SO important i am unable to access ?
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Jack Hartness
(@Jackie_Hartness) reported
@AskNationwide thanks for your help great customer services with my current disability carnt thank the man in wakefield branch and the guy on the phone enough helped me out today cheers
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Owain
(@OCP_84) reported
@Nogimics @MartinSLewis @AskNationwide Me too. My dad switched me from Cheltenham and Gloucester in the late 80s (I’m 40 now). They’ve never let me down; and their FlexPlus benefits save me money in other areas e.g breakdown cover, holiday and mobile insurance. Customer care and service second to none- personable
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Ade Stunna
(@adestunna) reported
@AskNationwide My account has been wrongfully blocked after a verified CHAPS transfer attempt of £267k for a car purchase. Fraud team admitted it was legitimate but blocked it anyway. Time-sensitive deal at risk. No senior help. Need resolution NOW. #Nationwide #BlockedFunds
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Caroline Daly 🎭
(@cdaly72) reported
@Nogimics @MartinSLewis @AskNationwide I've only been with them since 2006 when I took out my mortgage and opened a new current account at the same time. Wouldn't dream of moving and yes, the fairer share payment is very welcome! Never had any issues with them.
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Ian
(@mufcmad10) reported
@MartinSLewis Been with @AskNationwide for about 18 years. Love em. Feel like I'm the only customer when I have to pop in, which isn't often as their app is awesome. Next is @VirginMoney credit card with about 5 years, again, no complaints. Can't knock either.
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Oliver Thorne
(@Oliver_Thorne1) reported
I deal with companies on a daily basis but I am appalled by the service I've received from @AskNationwide
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Hannah Smith
(@hjsummers) reported
@AskNationwide how do I complain about Flex Plus benefits? I accidentally put the wrong fuel in my car. Contacted AA fuel drain service was told they don’t employ Fuel Technicians in Devon so they couldn’t help. I live in a city not the middle of nowhere!
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penelope shitstop .. 💕🦩🇪🇺💙❤️🐟 🏳️🌈😤
(@mulberryjane) reported
@MartinSLewis Been with @AskNationwide for 40 years. However their recent awful customer service is making me reconsider my loyalty which is a huge shame.
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Lee Borrell
(@borrell_lee) reported
@robbo978 @AskNationwide The whole banking system is **** and not fit for purpose . Security is ott , I can't pay my cheque into my account thanks to absurd rules. It's absolutely bonkers. Cash makes more sense.
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Billion Dollar Brain #MDANT
(@harryhpalmer) reported
@premnsikka @AskNationwide is in a list of ethical banks, and I was considering moving to them. I wont be doing this, over this issue. Not just her ridiculous pay increase, way above anything other staff are getting. But the fact Members' votes are meaningless is so wrong.