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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (59%)
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Website (22%)
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Login (7%)
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Transactions (4%)
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Withdrawals (4%)
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Transfer (4%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Manchester, Reading, City of London, Stoke-on-Trent, Alfreton, Harwich, Ilkeston, Waltham Forest, Edinburgh, Poole, Poplar, Ipswich and Dundonald.
| City | Problem Type | Report Time |
|---|---|---|
| Withdrawals | ||
| Mobile App | ||
| Website | ||
| Mobile App | ||
| Transactions | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Daniel 🏳️🌈 💁🏽♂️
(@MrDanCollins) reported
@AskNationwide Is there a problem with payment systems? All card transactions declined. Credit and debit card. Trying to book flights.
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Ty
(@TyThatGuy1312) reported
hi @AskNationwide I'm having a severe problem. I lost my card and am trying to report it as such, but it requires my card to report that I don't have it?
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Gavin Moores
(@GavinMoores) reported
@AskNationwide No I'm unsure why I haven't had a response I know why! I need access to funds urgently
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nikki
(@nikki96388209) reported
@AskNationwide As a single parent who works for the NHS, having had £3000 taken out my account just before Xmas (in error or as fraud - who knows as no one will actually speak to me @TUIUK) I am so grateful.
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Tom Sparrow
(@tompsparrow) reported
@AskNationwide where has your Future Saver account gone? It seems to have vanished from your website. Is there a replacement?
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Fiona Pelly
(@Fiona_Pelly) reported
@AskNationwide Yes a very apologetic message 'we're currently experiencing a technical problem. Please check service availability or try again.' Been trying for over an hour
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New Homes Expert
(@NewHomesExpert1) reported
@PerryRJones @AskNationwide @jeffprestridge Issue was my late father was sole Original attorney and Mum ticked the "Jointly and Severally" box. Now my brother and I are Replacement attorneys, yet Nationwide claim we can only act Jointly!
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Fiona Pelly
(@Fiona_Pelly) reported
@AskNationwide I can't set up new payees to get my money out of NW due to a 'technical problem' but your website says everything is fine. Are the 1st of the month gremlins back yet again...?
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Rachel Mason
(@rachelmason81) reported
@AskNationwide you're sending me credit card statements and I'm not a customer. Nowhere useful on your contact page to tell you this. Please tell me how to get it to stop. Thanks
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Dee62
(@Dee6216) reported
@AskNationwide is the nationwide experiencing bank transfered problems?
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Sharon ☘️🤍🚺
(@SharonCooperGC) reported
@AskNationwide @shrillybargs We have three Nationwide accounts and it will be such a pain if we have to move because they now support kink and fetish. But we will, unless Nationwide withdraws this tweet. Any recommendations as to which bank we should transfer to? Are there any other mutuals left in the UK?
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Dan
(@dbmorrisss) reported
@AskNationwide No error. I’ve made 3 payments from my Nationwide account to a Santander account and none have shown up yet. Usually these are instant with no delays?
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Joe MacAmhlaoibh
(@Joe_Bloggs86) reported
@AskNationwide hi, why does your banking app keep crashing? Can anyone help with this?
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Shaun Gee
(@JerryGe42936313) reported
@AskNationwide N Wide quick to raise mortgage rates as benefits them but SLOW to raise saver rates that benefit loyal customers! 😠
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Stephanie Cohen
(@_stephaniecohen) reported
@AskNationwide can someone help please, I have been charged for a flight I booked, and it’s not come up in ‘pending’ transactions as well. I have contacted the flight company but they have told me to contact you to cancel the pending. Thank you
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Suzie M
(@SuzieM53703397) reported
@AskNationwide I’ve been waiting now over three weeks for a replacement debit card- still nothing! Added to that your app isn’t working and hasn’t been now for 2 days so I can’t see or access anything!!!!
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Fiona Pelly
(@Fiona_Pelly) reported
@AskNationwide Not working. There clearly are issues with both the website and the app as they're telling me there are...
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Neil Stanley 🏴
(@NJStanley1) reported
@AskNationwide This 'housekeeping' practice needs to stop. Twice in the past few months it has caused me problems in delayed payment when a bona fide payee has just disappeared from my account. This is *MY* data and you do not have my permission to delete it as and when you feel fit. Disgusting
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Shaun Gee
(@JerryGe42936313) reported
@AskNationwide Thanks for your reply but it's clear N Wide just interested in HUGE profits, not helping loyal customers, QUICK to increase mortgage rates, SLOW to help customers. Awful.
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Shaun Gee
(@JerryGe42936313) reported
@JoynsonClive @AskNationwide Because N Wide quick to raise mortgage rates as benefits them but SLOW to raise saver rates that benefit loyal customers! 😠
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Clive Joynson
(@JoynsonClive) reported
@AskNationwide Why have you not lifted savings rates as quickly as you have put mortgage rates up you are letting members down 🤡
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Obi Wan Penobi
(@TeamPenster) reported
@AskNationwide how is the 1 year triple fix limited saving a worse rate this year than last? 2.5% is poor when I can get a flexi saver at 2.8%
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Gavin Moores
(@GavinMoores) reported
@AskNationwide you have froze my accounts 2 days before Christmas leaving me no access to monet it's now a week I have heard nothing unable to withdraw money from branch 2 young children worst off you did this 2 days before Christmas
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Simon Slater
(@Slaters1208) reported
@AskNationwide Thanks but none of these options are available via the app for some reason and I can’t remember my full login details for internet banking or telephone banking so I guess I’ll leave it for a bit
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Dee62
(@Dee6216) reported
@AskNationwide is nationwide banking down??????
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Gavin Moores
(@GavinMoores) reported
@AskNationwide Repeatedly over the phone was no help told to respond by email. What was needed was sent a week ago. Time to highlight this in social media
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New Homes Expert
(@NewHomesExpert1) reported
@AskNationwide Your CEO Debbie Crosbie isn't "here to help". She wont even reply to my e mails! And those that have replied eventually, have been as far from "Helpful" as you can get!
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Suzie M
(@SuzieM53703397) reported
@AskNationwide and can’t even login to my online banking as I can’t see my customer number because I can’t get on the app 😡
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Don Pedley
(@DonPedley1) reported
@AskNationwide Good start to the New Year......waiting all morning for a code to make a payment online. What's the problem?
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Joe MacAmhlaoibh
(@Joe_Bloggs86) reported
@AskNationwide That has worked but now I can’t login as it claims the passcodes I have entered are incorrect. I def don’t think this is right. Will try again tomorrow