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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (50%)
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Website (24%)
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Login (12%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Neath, Plymouth, City of London, Manchester, Leeds, Oxford, Hinckley, Reading, Stoke-on-Trent, Alfreton, Harwich, Ilkeston, Waltham Forest, Edinburgh and Poole.
| City | Problem Type | Report Time |
|---|---|---|
 Neath |
Login | |
| Plymouth |
Login | |
| City of London |
Transactions | |
| Manchester |
Mobile App | |
| Leeds |
Transactions | |
| Oxford |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Laura
(@Ladyluck93xx) reported
@AskNationwide when will banking app be working again?? I have to pay my rent but c not access my current or savings accounts. This is happening too often without any warning. Your website says services working as normal... clearly not!!
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Mark Machado
(@MarkMachado) reported
Another Monday morning, another @AskNationwide online banking issue
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Fabienne Gilbert
(@FabienneGilb) reported
@AskNationwide again?! Really can we go longer than a week without account problems please!
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Rachel Dawson
(@Rach_93_) reported
@AskNationwide why is your phone system impossible? I just want to speak to a person! You’ve sent my new card to an old address even though my address is correct on my online banking?!
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Rachael 🇺🇦
(@rachaelmoody_) reported
@AskNationwide No because that’s your website.
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Tyla O'Connor
(@tylaoconnor) reported
@AskNationwide home insurance&emergency cover.what having i actually been paying for? pipe bursts and floods 3 floors of my home. i have no water, heating or electric and have been left to sit here for 24 hours with NO contractors sent to help or emergency accommodations. WOW🤯🤬
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Lucy Doyle
(@lucycdoyle) reported
@AskNationwide And as above they have stated they CANNOT help with credit card queries via live chat.
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Jo Cunningham
(@Jo_annac68_) reported
Had a terrible experience contacting @AskNationwide this morning, put on hold for 10 minutes and then call disconnected. Then transferred to one of their own customers! Couldn't even help me, absolutely disgusting customer experience. #poorcustomerexperience
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The AA
(@TheAA_UK) reported
@Ben_J_Sturgess @AskNationwide @Ben_J_Sturgess Demand for service is very high and this is causing some longer than expected delays. We're sorry the service fell below your expectations, if you'd like us to clarify anything further, please drop us a DM.
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Shay
(@theshaygraham) reported
@AskNationwide can’t access my account yet again second time this week , absolute joke , 😡🤬
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Marverine Cole 💙😷💉💉
(@TVMarv) reported
@AskNationwide need an ETA asap on when you will rectify current issues on the app, please.
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gIndependant Woman
(@ctu24agent) reported
Bloody hell again @AskNationwide How many problems can you have that stoop me from accessing MY money. This is ridiculous!
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william connolly
(@williamconnoll9) reported
@AskNationwide again nationwide..this is beyond a joke..already submitted a complaint due to last week's issue..no word or response and yet again there are issues today
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Michelle Heinrich
(@TheCuriousLing) reported
@AskNationwide Evening! Not sure what a favourite is, but I've tried both Microsoft Edge and Chrome and encountered the same problem.
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Michelle Heinrich
(@TheCuriousLing) reported
@AskNationwide I usually type on nationwide into the search bar of the browser and then click on "login to online banking" which is one of 6 or so options that are shown (rather than nationwide as a single URL).
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louie🔰
(@rashyboyy) reported
@AskNationwide I just paid a cheque into my local nationwide ATM, for £100 & then £20. I put it in the envelope then put it back into the ATM it said Transaction failed then gave me my card back without receipt??? now i’m down 120? what am i supposed to do???
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Elisha
(@Elisha03__) reported
@AskNationwide Ive just made a payment to an online store a frequently order from. I had to confirm it was me after putting in my new card details which I did. But I go back to the website and my order didn't go through but the money was taken. I emailed their customer service
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Janet
(@janetrowe75) reported
@AskNationwide I’ve banked with your for 20 years, no. I find many issue lately with logging in to my online account and payments delayed. I have a 0% current account
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Shaun Poole
(@shaunpoole2112) reported
@AskNationwide banking app not working now. Sorry, but these problems are getting more frequent. Time to look for another bank I think.
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Mark Machado
(@MarkMachado) reported
@AskNationwide Hi Jon I can't access my account to have a look at what's going on. Which also means I can't transfer money between accounts to make sure bills get paid
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louie🔰
(@rashyboyy) reported
@AskNationwide I need your help
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Tony
(@TonyShots71) reported
The latest @LloydsBank advert is 1,000,000 x better than the awful @AskNationwide nonsense! Sometimes less is more.
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Kelsey meade
(@Kelseymeade1) reported
@AskNationwide this is now the 3rd time since Friday I’ve had a notification saying there’s issues with payments, my account isn’t available or there’s delays. What’s going on? Payments have been taken out of my account clearly debited and merchants are saying they haven’t had
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Tyla O'Connor
(@tylaoconnor) reported
@AskNationwide Yes,we called 1pm yesterday, spoke to 5 people, NO help.Told to wait for a contractor until midnight, called at midnight to be told they cannot help until the morning and its too late to arrange accommodation. Then told someone will be with us first thing, still nothing! NO HELP
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Shaun Poole
(@shaunpoole2112) reported
@AskNationwide It seems to have sorted itself now. It wasn't let me get to my payees but problem solved.
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Felicity
(@Fee_Paterson) reported
@AskNationwide your app appears to be down *again*
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Andrew Cartwright
(@Andyboro1965) reported
@AskNationwide This really is getting beyond a joke...I log on this morning to find out my savings account are not accessible....how many times are we going to have to put up with problem after problem after problem. Keep going and you won't have any customers left 😡😡😡
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steveo
(@fluffybubbles73) reported
@AskNationwide sort out your absolutely god awful adverts #nationwide
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Sir Roger Neilson #FBPA Remoaner, Not Moving On
(@didactylos) reported
@AskNationwide after many years as a customer this weekend you have badly let me down and attempting to make a complaint you seem to be making it as difficult as possible.
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Lucy Doyle
(@lucycdoyle) reported
@AskNationwide A simple apology would have sufficed, instead of silence.. not the customer service I am used to with #Nationwide 🤨