Is Nationwide down?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (29%)
-
Login (29%)
-
Website (23%)
-
Transactions (12%)
-
Transfer (5%)
-
Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Maidenhead, Croydon, Chester, Newham, Nottingham, Telford, London, Tower Hamlets, Winchelsea, Bicester, Plymouth, Barry, Dudley, Dewsbury and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead |
Transfer | |
| Croydon |
Transactions | |
| Chester |
Login | |
| Newham |
Login | |
| Nottingham |
Login | |
| Telford |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Pickle Chick
(@_ilikeyourbow) reported
@AskNationwide So what was the reasoning for them to WFH when the order was lifted in July/Aug last year? Desks were always an issue & it's even worse now you've closed many offices off the back of an employee survey re: WFH. What was the response rate to the survey?
-
Steve
(@Steve36624360) reported
@AskNationwide I need to speak to someone about a child’s flex one account. All branch lines are saying they are closed. Who can help me??
-
liv 🖤
(@brokennnsmile) reported
@AskNationwide do we get compensation for when systems went down? i was left for 6 hours unable to eat or get home due to delayed payments.
-
Richard Flint
(@flint_richard) reported
@AskNationwide I cannot undestand why no one repomds from customer service ?
-
Hayden Alcock
(@hayd85) reported
@AskNationwide No more payment issues would be handy!
-
Ad
(@ad_potter) reported
@AskNationwide your adverts are ****
-
Susan Cowling
(@Susan2706) reported
@MartinSLewis Martin we just got our @AskNationwide home insurance policy price up 24% from last year reason is they state is the new regulations from @TheFCA been loyal customer for years
-
Steve
(@Steve36624360) reported
@AskNationwide Hello. I started to process of applying for. Flex one account for my two 13yr olds. I didn’t have their passports at the time and want to know if I can access the application and upload their passport if or can I take their passports into my local branch.
-
Mitch🏴🇨🇾
(@sonofamitch48) reported
@AndyMSUK @AskNationwide Mostly seems to be okay now. Tbh I didn't get much response even in DM other than "we know there's an issue, we're working on it". Occasionally I still get the issue but if I restart my phone that tends to fix it now. Sorry I couldn't be more help
-
alan malcolm
(@angusthebull247) reported
@AskNationwide Nationwide not having an outage (which usually lasts for hours) every single week
-
Jack Doughty
(@TapJackDoughty) reported
@AskNationwide does NATIONWIDE not support fitbit pay? 🙃
-
WiseMan999
(@grump999) reported
@AskNationwide Don’t you produce a physical card or digital version to download to mobile that contains emergency contact number for FlexPlus travel insurance and policy number? Unnecessary faff having to find these details on the website.
-
Susanna
(@susanaEstevez4) reported
@AskNationwide I have a transfer from Madeira/ Portugal that is not being accepted by my bank , how can you help with this ?
-
ASD-X🇭🇰
(@PapaDeltaXXX) reported
@AskNationwide I paid a bill at Nationwide Macclesfield this afternoon, but when I looked at my account on the app there is something which doesn't add up, and I am down a few hundred pounds, and shouldn't be. Please advise.
-
Pickle Chick
(@_ilikeyourbow) reported
@AskNationwide What about those who are most comfortable working in an office in a designated area with their team - this been taken away from them & replaced w/ a desk booking system. WFH & intranet self-serve MH info aren't substitutes for human contact & physical teamwork. Profit > employees
-
crhiled
(@crhiled) reported
@AskNationwide really so very unimpressed and inconvenienced that when I try to log in using my passnumber & a text code, you all of a sudden have a random mobile number on file so I cannot log in. FANTASTIC
-
Andy Barrett-Smith
(@AndyMSUK) reported
@AskNationwide @sonofamitch48 @sonofamitch48 - Did you get to the bottom of this? Have had the same issue for a few weeks.
-
JEB
(@jeqkanga) reported
@AskNationwide very disappointed to see that the AA are now our recovery if car breaks down when previously it was our local garage. Why were we as members not consulted?
-
Jim Crawford
(@Jimmyborofan) reported
@AskNationwide web app down again??? always says there are no service problems, yet cannot access the App
-
Kelly
(@KELLYBEAR_) reported
@AskNationwide Hi nationwide, you have blocked my credit card on an overseas charge, urgently need this unblocked but no one available to support me. Blocked without warning is so dangerous.
-
Susan Cowling
(@Susan2706) reported
@TheFCA We are being penalised by @AskNationwide they increased our home insurance by 24% stating it is because of the new ruling and will not explain the justification we have never claimed and been loyal customer for many years
-
Susan Cowling
(@Susan2706) reported
@AskNationwide According to @thefca @MartinSLewis the new regulations were designed to protect loyal customers and phoning is no help I am guessing you are getting many calls because your helpline is unhelpful and abrupt saying they cannot do anything
-
Pickle Chick
(@_ilikeyourbow) reported
@AskNationwide why are you still forcing your staff to #WFH?? Majority of us have gone back to work so why can't you? You capitalised on covid, hastily shut down offices, and walked away laughing with record profits. Disgrace. You don't care about your staff's mental wellbeing!
-
Andy Barrett-Smith
(@AndyMSUK) reported
@sonofamitch48 @AskNationwide @sonofamitch48 Thanks! I'd tried uninstalling & reinstalling, as well as clearing all the app's data and cache, but that didn't work. A restart of my phone fixed it though, so thanks for the suggestion! I think Nationwide need to improve their error handling!
-
rmij
(@rmij56) reported
@AskNationwide. Appalling service from Nationwide - standing orders not processed, on hold for 30 mins to be cut off. Time to bank elsewhere 😡
-
Baz Watson
(@BazWatson) reported
@AskNationwide Yea it didn’t stop the problem but I’ve now added you as a contact and hopefully that works. A professional body such as NW shouldn’t have that problem in the first place though. Managed to get through on the phone in time. Buuuut will prob deal with complaints dept at some point
-
Papa Roche
(@rochejn) reported
@AskNationwide @Jimmyborofan Having the same issue today. Constantly says talking to nationwide but doesn't go any further.
-
Anand Lakshmi Kanthan
(@anand_tkm) reported
2/2 @AskNationwide 2 days just for acknowledgement. Pathetic service. Where is my 6800£? Complaint Referece: NBS7581783Lakshmi Kanthan I have started contacting few advocates on how to take this to court.
-
✨Roo✨
(@AK92_xo) reported
On the phone to @AskNationwide for 45 mins. Got through to someone who transferred me to another team who will help me. Only to hear the message the lines are now closed. What a waste of time.
-
teachypiano 🏳️🌈
(@teachypiano) reported
@AskNationwide Done, its still not working…