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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Login (29%)
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Website (26%)
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Transactions (8%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch, Crawley, Sutton in Ashfield, Luton, Derby, Worcester Park, London, Poplar, Boston and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Login | |
| Swanley |
Website | |
| Tamworth |
Website | |
| High Wycombe |
Mobile App | |
| Liverpool |
Mobile App | |
| Glasgow |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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abigdoob
(@abigdoob) reported
@AskNationwide @EnglandFootball I’ve had various accounts with you for over 30yrs & I’m struggling to reconcile this ad for English football which visually shows only a distorted BBC Weather-esque Scotland, with continuing being a customer. You really need to rethink your ad policy, &/or hire another agency.
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Gethin Thomas
(@gethinblog) reported
@AskNationwide @EnglandFootball Why? You're a Building Society. Stop spending our money on this crap and give us better service.
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GazPaz
(@GaryParkins1878) reported
@AskNationwide Are there payment issues being experienced?
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Weird Bat
(@weirdbatok) reported
@AskNationwide I have an overdraft in my account yet it isn’t allowing me to use it. When I try to manage my overdraft, it’s says that I have permission to access that section. What’s going on?
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Murray Gillies
(@gillies_murray) reported
@AskNationwide Hey Nationwide, filling in an application on your website, it says "Error: Please check your name is 15 characters or fewer." - I guess I could change my name, but thought I might ask if you could fix the box first?
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Venom6848
(@Ven0m6848) reported
@dragonspunk11 @AskNationwide Typo error “So you’ve contradicted yourself that male breasts are the same as female breasts”🤔
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Emma Toms
(@Drama_Queen85) reported
@AskNationwide I've already called and "chatted" today and yesterday, only to be told that it's "in a queue"... 🙄 I first opened this account 20th April!! Absolutely abysmal service #nationwide #poor #shoddy
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Cj
(@jukeboxfail) reported
@AskNationwide I cannot call out s there's an issue with my phone currently, is there another way?
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Ben
(@Ben10701844) reported
@AskNationwide Do I get a new bank card as soon as I reach 18 as none of the gambling sites are working with the card
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Rohit Khosla
(@rhtkhsl) reported
@AskNationwide Can I switch to your new triple access ISA at 1% if I have an existing triple access ISA at 0.4% with you from a previous year? I only see options to fund it from a Nationwide account where I can select the existing ISA but wanted to confirm that's the right way.
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B1ackWo1f
(@B1ackW01f) reported
@susie_arnott @AskNationwide @cathydevine56 Indeed, and they wonder why people get so angry! Either give a sensible answer or admit that there isn't one! By giving a non answer it demonstrates that actually you know there is a problem, otherwise they would be able to answer the question!
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Tyler James Fox
(@tylerfox29) reported
@AskNationwide we are trying to withdraw some money from isa but not allowing us can someone help
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Taylor
(@NoakesTaylor) reported
@AskNationwide tried opening a new current account the last couple of days but saying you are having issues online - when will this be fixed?
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Stephanie Elford
(@Steph_Elford) reported
@AskNationwide I've been trying to transfer money out of my account for the past couple of days and every time I try there's a service availability/technical problem. Tried app and desktop. Why is this happening?!
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Hmmmm? 🇬🇧
(@Hmmmm12245233) reported
@AskNationwide is making people close savings accounts & open new ones to access increased rates a ploy to cheat busy working people out of interest rate rises ? Do you win on people who miss this trick ? What % of members get left on lower rates when you entice new customers??
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Your fav really said...
(@_ItsTitch) reported
WTF is all this? And **** you @AskNationwide for making an already stressful situation more stressful.
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newman
(@newman_h25) reported
@AskNationwide I’m more than happy to close the account and loose the interest if that ensure I can access the money I just need to know how to do so
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WayneOfficial
(@Official8Wayne) reported
@AskNationwide Is it only available on main website
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Hmmmm? 🇬🇧
(@Hmmmm12245233) reported
@AskNationwide Had to do this twice now with a triple access saving accounts V13 to v14. So you are saying you made v13 obsolete in weeks. Just do what other building societies and banks do and raise the rates on the existing accounts, your current practice looks (and is) underhand
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Steve Mason 💙
(@StefromBurnley) reported
@MoneySavingExp Never. Been with @AskNationwide since 1996 and never wanted to leave. Brilliant service always.
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Richard Freeth 🇺🇦
(@richfreeth59) reported
@AskNationwide Thank you, i didn't realise it was valid until the end of the expiry month. Thank you so much for your help.
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Huseyin
(@huseyinkishi) reported
@AskNationwide Just spoke to your customer service assistant, Lynn (who was ace!). Awful to hear that your staff haven't been treated by respect (and now have to wear bodycams) over the past two years during lockdown.
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chris thompson
(@frickleton) reported
@AskNationwide As a Nationwide customer for over 40 years and a resident of NI could you explain why I am excluded and discriminated against
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Rohit Khosla
(@rhtkhsl) reported
@AskNationwide "In part of the application you are asked if you want to transfer an existing ISA in. So here you can put the account details from your existing triple access" sorry but this section of the application specificially says "Transfer from a non-Nationwide ISA". I'll call up for help
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Peter Harrison
(@PeteHarrison90) reported
@AskNationwide I have access to the app bit nothing is showing. Its coming from my dad. It did this the other day too it took a couple fo days even though ti's never done this previously
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FullSend
(@FullSen70316301) reported
@AskNationwide Disgusting service
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AntD
(@Anthondo1970) reported
@AskNationwide help my app is stuck at talking to Nationwide. What should I do?
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Your fav really said...
(@_ItsTitch) reported
@AskNationwide **** RIGHT OFF
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FullSend
(@FullSen70316301) reported
@AskNationwide Worst bank Iv come across for customer service and complaints absolute liers
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newman
(@newman_h25) reported
@AskNationwide So I have to pay money to access my money