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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (19%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Wigston Magna, Norwich, London, Islington, City of London, Woodford Green, Newark on Trent, Southampton, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Wigston Magna |
Website | |
| Norwich |
Transfer | |
| London |
Website | |
| Islington |
Mobile App | |
| City of London |
Login | |
| Woodford Green |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Karen Hughes
(@karenbhughes100) reported
@AskNationwide @Assurant My daughter has phone insurance with nationwide through your flex plus account. She claimed for a screen repair, sent her phone to your recommended repairer and it has been returned with a broken microphone. She cannot use her phone for phone calls now.
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Lauren 🦋🌸🐬☕🎶
(@DiamondDaysXO) reported
@AskNationwide Hi, I made a transaction online but it came up with an error but still has taken my money. Not received any booking confirmations or in the bookings of my account. I can't get hold of the company to help. What number do I ring to stop this transaction please?
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Laura Rolph
(@Laura_coucill) reported
@AskNationwide @LiamChapman86 I am having the same issue with the app
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SmellyCarrot
(@CarrotSmelly) reported
@AskNationwide please help I paid some money in this morning and it’s not Aaron *** my account yet. Elly
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John Sellwood
(@10fun) reported
@AskNationwide You give yourselves 3 weeks to pick up the phone to someone with a complaint?? Don’t strain anything trying to help….
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Harrison Maddocks
(@HarrisonMaddoc5) reported
Fix your app asap please @AskNationwide x
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Karen Hughes
(@karenbhughes100) reported
@AskNationwide When I called nationwide insurance they gave me Assurant’s telephone number which is no longer valid, and they haven’t responded to any of my emails. They are impossible to get in contact with.
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Daneel Monkeygaarden
(@Monkeygaarden) reported
@AskNationwide Hi, mortgage account has disappeared from App/Online banking. Have reported via the website & it says that could take 5 days to reappear. Why would this happen?
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🎃 InsomniaBlink 🎃
(@ImxInsomnia) reported
All I’m trying to do is transfer a lot of money from my old bank to my new account. But @AskNationwide are making my life so ******* hard. This is my bank, and that money is important and their **** app gives me search limits. Then bullshit me in DM that there’s no limits
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RustyGecko
(@GeckoRusty) reported
@AskNationwide Why are you the only bank in the country not to allow scan cheques into your app? If you can't find programmers I can help. If your management can't see why it's important, get jobs in another bank before you go under. See Monzo etc.
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Obi Marsh Kenobi
(@chrismarsh1983) reported
@AskNationwide hey i got a text today asking me ring regarding my mortgage but I either spend my lunch break on hold or can't ring by time I get home as you're lines are closed? Any help you can offer?
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Keith Nason
(@Keith_Nason) reported
@AskNationwide I have had a reply from your complaints team but the reply was far from satisfactory. Shame you think it is acceptable to set a system that just cuts people off after waiting to be answered for 1 hour. Should have spent the time looking for a more customer focused organisation.
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𝕍𝕚𝕔𝕜𝕚 𝕊.
(@vix_2012) reported
@AskNationwide Finally got a response… there are issues with loan repayments on that day and your IT are looking into it but I still have no idea when it might be resolved, I’m finding the whole situation worrying as I can’t stop other payments eating into the funds allocated to pay it.
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Steven gude
(@steven_gude) reported
@AskNationwide I got a text saying its on hold though until receive t&c but an email saying switch is all going ahead? Thanks for your help
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Joe Tiedeman
(@milkyjoseph) reported
from
Cheltenham, England
@MattAshman17 @AskNationwide I believe they have code which makes the app only work on GA releases, any developer or public betas just don’t work, on purpose. The stock response is simply that they don’t support beta releases. 😔
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Liz Holder
(@lizzie34198) reported
@AskNationwide As a customer of Nationwide, are you allowing us to set our own contactless limit now that it has gone up to £100? I would prefer a lower limit than that.
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Matthew
(@MatthewHuntxr) reported
@AskNationwide Hi Emma, tried that and unfortunately it still won’t go through advising it is a technical problem?
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Jimmy
(@jimich38) reported
@AskNationwide @Baahuballii The app is now working again on 15.1 beta 4 that was released yesterday.
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Matt Ashman
(@MattAshman17) reported
@Laura_coucill @AskNationwide Yes working fine now
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liz cleere
(@lizcleere) reported
@AskNationwide I'm in Ranau, Malaysian Borneo, but ATM not accepting my debit card. Also unable to pay hotel bill. Help!
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Mark Bush
(@mjb8028) reported
Is there an issue with @AskNationwide card payments at the min (about half hour ago) just paid for parking, haircut and some food and all seemed to take ages to go through
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Matthew
(@MatthewHuntxr) reported
@AskNationwide Yes, I’m clicking on the switch to nationwide from the drop down list on my flex direct account
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Lesley ❤️#nhslove❤️
(@1958Minerva) reported
@AskNationwide Thank you. That was speedy & appreciated. I shouldn't have been messed around on the phone as I was especially as that fact isn't clearly available on the website. Please pass my comments on to the relevant department.
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Kyle Clayton
(@kclayton91) reported
@AskNationwide what a great service your providing not !!!! Putting the phone down on me due to the fact for asking to speak to a manager , joke of a service, causing undue stress for no reason other than not having a back bone and listening to the truth stay clear.
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Kro
(@KrojanUK) reported
@AskNationwide Can Nationwide members adjust the contactless limit down from the new £100 limit? I don't feel comfortable or happy with that amount if my card happens to get lost and someone unscrupulous finds it and has a mini spree at my expense.
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Laura Rolph
(@Laura_coucill) reported
@MattAshman17 @AskNationwide Has this worked for you as my app still isn’t working?
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mancs boi
(@DjmarkieT) reported
@AskNationwide Yes Jon I have uninstalled and reinstalled and stuck on that page doesn't even take me to the login page!
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Ady Longmate
(@LongmateAdy) reported
@AskNationwide Waste of time . I'm sure I won't get this problem with my next bank.
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steve scantlebury
(@stevescants) reported
@AskNationwide Hi I have been trying call but wait is so long. I have just been waiting and somebody’s answered and put the phone down. This is so infuriating.
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Matt Ashman
(@MattAshman17) reported
@AskNationwide is there a problem with your banking app? It has suddenly, and annoyingly, stopped working on my phone. I’m running iOS 15.1