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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Transactions (21%)
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Website (21%)
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Login (12%)
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Transfer (5%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Poplar, Newport, Wolverhampton, Southampton, Bromley, Colindale, Cardigan, Inverness, Waltham Cross, Eastbourne, London, Hertford, Wellingborough, Blackpool and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Poplar |
Login | |
| Newport |
Transactions | |
| Wolverhampton |
Mobile App | |
| Southampton |
Website | |
| Bromley |
Transactions | |
| Colindale |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Christina Rotondo
(@christinartnd) reported
@AskNationwide Hi Pauline, is there a way I can call or check or does customer need to?
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Sarah
(@Howitt83S) reported
@AskNationwide Is there an issue with incoming payments? My salary isn’t showing in my account this morning
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Sydney Xavier
(@SX2009) reported
@AskNationwide Yes. But can't manage it. Please help. Local branch couldn't help me.
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Pete Skolimowski
(@Skoli70) reported
@AskNationwide 3 different vans all working on gutting our former branch
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Ketan Patel💙
(@KetanPuk) reported
@AskNationwide - customer service? Been on hold for 20 mins waiting following a request from you to call and then told (after 6 or 7) security questions that I haven’t passed so need to call again! Really poor!!! Ever heard of customer self service to get stuff done
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Denise
(@Denise27316518) reported
@AskNationwide I have notified Nationwide that my wife has passed away though the "tell us once" service. She also has accounts with The Cheshire, I can not find a way to notify them. Will all the details filter through Nationwide re Cheshire ( it was not included in the scheme)
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Ketan Patel💙
(@KetanPuk) reported
@AskNationwide Btw - you spelt my name wrong - not a good sign in a complaint response either
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Claire Smith
(@claire_s68) reported
@AskNationwide hi is there a Visa outage? Trying to make an online purchase and both credit and debit cards have been declined. Not aware of any issues with my accounts...
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Les T
(@LeslieThain1) reported
@AskNationwide - why does the closure notice on a help to buy ISA need to be sent in the post? It is needed at the end of a property transaction and time is tight - you should make it an immediate e-document in the home screen for online banking.
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rstar666
(@rstar666) reported
@AskNationwide Thanks, any ETA for the fix, it’a now over 2 weeks?
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🌸 Rob
(@RJW373) reported
@HousePriceMania @AskNationwide Bitcoin wouldn't be worth a jot without fiat. It is telling people trust a block chain algorithm made up by some unknown (believed to be British) anarcho-capitalist than their own central banks & treasuries.
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Sydney Xavier
(@SX2009) reported
@AskNationwide Phone number now sorted. Sorry for the trouble. One question: What is difference between 1 yr Tripple Access Saver and I year Tripple Access ISA? I may have chosen the 1st one in error.
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Ketan Patel💙
(@KetanPuk) reported
@AskNationwide I’d already down that and thought it was sorted but your ISA team still contacted me asking them to phone. The number of security questions felt like a phishing exercise with increasingly obscure things - that got me worried and I refused to answer more.
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Mrs M
(@Gems881498) reported
@AskNationwide No . When I try to delete the numbers and leave them blank as I am no longer working etc so that number no good it just says enter a valid uk number
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Ashley Hall
(@Ahall41116) reported
@AskNationwide @djonesbutchers Surely a contender for BCOTM (Best Customer Of The Month) award?
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Fran Dommett
(@chessdommett) reported
@AskNationwide today I closed my help to buy ISA, to release funds to complete on my purchase. It is 2021, and you think it is acceptable to send me the funds via CHEQUE? In 10 days time?? This cheque will then need to clear. So painfully unacceptable and delaying my completion!
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Vanessa
(@OI_CARBY) reported
@AskNationwide Hiya, I opened a Help To Buy ISA back in 2019 and I'd like to start putting money into it but I don't appear to have any details for an account (unique number, that it is asking for.) Can you help please?
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HousePriceMania
(@HousePriceMania) reported
@RJW373 @AskNationwide Well, IMHO, they ceased being a BS when they pushed through an amendment to their policies that allowed them to access money on the open markets. Even their staff on twitter thought they lend the money we deposit !!! I personally hope to see it go bankrupt now.
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Pie King
(@The_Pie_King) reported
@AskNationwide None of my accounts are showing up in the app, is this a wider issue?
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Pete Skolimowski
(@Skoli70) reported
@AskNationwide 'where here to help' perhaps you can get your contractors to stop parking badly in Hassocks, blocking a roundabout & exit, making it very dangerous to exit side road onto roundabout
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Manwithadog
(@Manwithadog1) reported
@AskNationwide can’t locate wallet. Sure it’s a matter of time I find it. Paperless . It there a way to freeze my debit and credit cards? HELP
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Sarah
(@Howitt83S) reported
@d_patel85 @AskNationwide My salary hasn’t gone in either so definitely an issue somewhere!
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ADRIAN CLARK
(@ADRIAN982) reported
@AskNationwide Are there currently any problems receiving payments into Nationwide accounts?
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simon shaw
(@simonsh82307626) reported
@AskNationwide I am in the process of switching a joint account to you and had a txt message saying Ts and Cs need signing but this was done online and your web site is no use at all,I do have a reference number.
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Glen
(@GLENBOUK) reported
@AskNationwide From Bad to worse. Again I have been on "hold" for an inordinate amount of time today. I am on "hold" now with little prospect of being connected before once again the call is purged at 18.00 or sooner. This is no service. It is terrible. Imagine if a customer was desperate...
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Christina Rotondo
(@christinartnd) reported
@AskNationwide hey! Are there any issues transferring nationwide to nationwide? A customer sent me some money on Thursday but it’s still not been received yet
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🌸 Rob
(@RJW373) reported
@HousePriceMania @AskNationwide I still don't get how a 275% increase in house prices in a decade under landlord Blair isn't high on most people's "reasons to hate Blairites" list. You expect it of the Selfservatives, when both main parties do it, we have a serious issue.
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Steve
(@Steve31279540) reported
@AskNationwide my card had been declined and I have sufficient funds available. Telephone banking is closed and I need to speak to someone. Who can help me?
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Gerardo lopez
(@lopez_geralo39) reported
@AskNationwide Mr. Rhodes must remember me, it was an issue about a foreign account 3 years ago, which I cannot explain in detail by this mean. Even Mr Mark Rennison help me in that matter. Regards
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Amanda Turner
(@amandaturnip) reported
@AskNationwide I have been trying to contact Nationwide regarding a payment from my account. I keep getting generic responses telling me to do it online. I need to speak to someone. Please help!