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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Website (25%)
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Login (25%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Plymouth, Ipswich, Birmingham, Rugby, Gillingham, Edinburgh, Wembley, Skipton, Stocksfield, Nottingham, East Dereham, Kensington, Eastleigh, Portsmouth and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Mobile App | |
| Ipswich |
Transactions | |
| Birmingham |
Login | |
| Rugby |
Website | |
| Gillingham |
Transactions | |
| Edinburgh |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mavis Clarke
(@Withanee43) reported
@AskNationwide come on nationwide get your act together, not happy trying to resolve a query,cut off twice from internet banking,chat did not help, very very frustrating, been trying for nearly 3 hours !!!!
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Kim
(@KimG84) reported
@AskNationwide It's not working again. I originally saw a service status, so it wasn't my phone. It was your service.
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loadsa
(@gandybjs) reported
@facetheravendw @AskNationwide Same. I'm desperate to switch but nationwide keep blocking it as they want an overdraft paying off when they know I have PTSD and can't work as much as I used to and refuse to help me because that isn't "good enough"
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Ian Gate-Stone
(@Ingatestonian4) reported
@AskNationwide Please do. An hour spent there and back plus car parking. What sort of service is closing at 2pm?
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marcus
(@marcusmark2019) reported
@AskNationwide bloody disgusting.. i open an account..get my card and pin.. and then with a ***** email im told its been shut down with no reason...bloody unprofessional scum tactics!!!!
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K Jackson
(@kjackson1984) reported
Only had £180 left to pay on my loan, but @AskNationwide have still taken £252.52. Wonder what the betting is that they’ll be slow as hell to give that money back?
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Тим Хилл #FBPE 🇪🇺 3.5% #GTTO #RejoinEU
(@Tim_JR_Hill) reported
F**ksake. Now @AskNationwide don't have the first clue what to do when a customer tells them to reverse a DD that a company have taken in breach of the DD Guarantee. "We'll investigate" No, you'll do as you're bloody well instructed or meet the Ombudsman.
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Johnathan Lee White
(@John_WhiteVlogs) reported
@AskNationwide is there a way I can access my cash ctf before I turn 18? I’m currently 17
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Ben
(@theruggerbugger) reported
@AskNationwide - A coupe of suggestions from a new customer 1) Don't put "Visa Purchase" in front of all the statements items, it makes it hard to use categorisation apps like moneydashboard 2) Why oh why do I need a card read to setup new payments - We should be passed this now.
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Kate Roughneen
(@RoughneenK) reported
@AskNationwide Help please, I'm after a loan settlement figure, app says to phone in for it, keep getting disconnected when I call saying due to unforeseen circumstances you can't take my call!!! Just want to settle my loan!!
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Kate Roughneen
(@RoughneenK) reported
@AskNationwide Help please! I'm looking for a loan settlement figure, app says to phone in for it, when I call I get a messagedue to unforeseen circumstances you can't take my call! Just want to settle my loan early!
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Patrick Gorman
(@PatchJGee) reported
@AskNationwide Hi, on-line banking app says I have to enrol, and gives a number to call for help with this: 0345 266 0894. Is this one of yours?
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human burrito
(@kkylaye) reported
@AskNationwide hey Nationwide, i was at one of your bank branches and the staff said i could apply for a flexstudent acc but when i looked at the leaflet, it seems like i can’t as i’m an int student doing a 1-yr masters help 😫
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Andre B
(@AndreB4) reported
@AskNationwide what must I do to get you to answer emails or a telephone call. Covid still a valid defense for shoddy customer service.
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Ben
(@theruggerbugger) reported
@AskNationwide Actually - I'm now going through my monthly transactions and realising how disruptive number 1 actually is when trying to sort transactions. TBH - it's enough to not make we want to stay a customer for very long.
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Marie Simpson
(@MarieVSimpspon) reported
@BarrySheerman @BBCr4today @AskNationwide Single older women-not on benefits- it’s impossible to find somewhere to call home
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Oskar, Ruby & Freda 💙🐾
(@TraceyInglis1) reported
from
Alloa, Scotland
@AskNationwide home report is missing in action! One advisor says you have it another says it never arrived! Need advice & help!
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sandy overall
(@overall_sandy) reported
from
Romford, England
@AskNationwide my app won't allow log in saying service issue but website states service levels are normal
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Christine Warrillow
(@ChristineWarri2) reported
@AskNationwide terrible service today on the phone. Advisor couldn't care less. Zero customer service!!
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Innovation
(@Vovo_27) reported
@klizzieofficial @AskNationwide @Nationwide Hope the ground problems can be resolved on the ground as the online concern are being dealt with
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bells
(@bellaswoosh) reported
@AskNationwide Ah on the browser log in - I will try this! Didn't see this in the app. Thanks Jamie.
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bells
(@bellaswoosh) reported
@AskNationwide Hi. A month ago I made an online purchase that I never received, and the company isn't responding at all to queries. Made via current account. Can you help me get a refund?
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James Morrison
(@james6918) reported
@AskNationwide I think it might be @sainsburys that is the problem. I tried to add a new card to the account and encouraged the same problem!
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Ian Gate-Stone
(@Ingatestonian4) reported
from
Brentwood, England
@AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!
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K Jackson
(@kjackson1984) reported
Only had £180 left to pay on my loan, but @AskNationwide have still taking £252.52. Wonder what the betting is that they’ll be slow as hell to give that money back?
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Mavis Clarke
(@Withanee43) reported
@AskNationwide trying to access my internet banking, code not being received to my mobile
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Johnathan Lee White
(@John_WhiteVlogs) reported
@AskNationwide Okay can no one else access it including my parents?
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dhokes
(@b_dhokia) reported
@AskNationwide Hi, I'm trying to reset my password to access my home insurance online. I've received an email with a password reset link however that returns a 400 error code - Bad Request - Invalid URL.
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Oskar, Ruby & Freda 💙🐾
(@TraceyInglis1) reported
@AskNationwide Jamie the great customer service review was for @SkyUK
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Mark McClelland
(@docmarkmac) reported
from
Salisbury, England
@overall_sandy @AskNationwide Me too. App isn't working this morning. Samsung Galaxy S10+