Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 02/01/2026 04:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Islington, Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford, Preston, Royal Leamington Spa, Leeds, Swadlincote, Walton-on-Thames, Tonbridge and Winchester.

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City Problem Type Report Time
United KingdomIslington Website
United KingdomSutton Coldfield Transactions
United KingdomCity of Westminster Website
United KingdomBraunton Login
United KingdomMontrose Login
United KingdomTaunton Login
Map Full Outage Map

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @TriciaHPH @AskNationwide Agree NW follow market trends by increasing mortgages rates quicker than any other lender, but SLOW to raise saver rates.

  • gjp12775 Graham Palmer 🐺🇬🇧🇺🇦 (@gjp12775) reported

    @AskNationwide hi. My partner @cat3kidsandadog has been waiting for a refund of £100 due to a transaction error. She has repeatedly emailed and messaged you to rectify this. She has been waiting for several weeks, yet nothing has been done!!! Please can you sort it????

  • TriciaHPH Tricia Urquhart (@TriciaHPH) reported

    @JerryGe42936313 @AskNationwide Now they have announced up to 0.5% on SOME accounts - but their best instant access account is 2.25%. This is shocking for a mutual & I have moved my money elsewhere. We shouldn't have to keep checking the rates to be sure they are competitive.

  • Paul70071817 Paul (@Paul70071817) reported

    @AskNationwide hello i have just opened a 4% isa with one thou , i cannot transfer any more on line from my flex acc , why is this . Is this a system issue issue

  • Paul70071817 Paul (@Paul70071817) reported

    @AskNationwide I want to transfer up to the max of 20 thou , i only transferred 1 thou because i had an email on my first application telling there was an error dont worry just start a new app

  • mattyblinkster Matty B (@mattyblinkster) reported

    Never use @AskNationwide ridiculous customer services and never call you back! Just spoke to 4 people and one sounded asleep 😡 will be cancelling my account once this is sorted! #badcistomerservice #nationwide #bank

  • Deanoo212 Deenah (@Deanoo212) reported

    @AskNationwide @hes_tracey There must be a issue my wages haven’t gone in too

  • mistermemoryman Clive Wright (@mistermemoryman) reported

    @AskNationwide has the most appalling customer service & website. The ‘fund your account’ link when trying to transfer money to an ISA does not work. Your phone line 03457302010 is useless; spoke to someone, waited 10 minutes then were cut off. #atrocious

  • dftynan Daniel Tynan 💙 (@dftynan) reported

    @AskNationwide Hi, is it possible to open a 1year fixed cash ISA and also have a triple access cash at the same time?

  • Scudda85 Scott⚽🎮🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@Scudda85) reported

    @AskNationwide Afternoon guys. Thinking of switching to you in the near future as my current bank is not up to standard. How does the current account switch service work? Worried it will take ages is all.

  • McglynnDermot Dermot McGlynn (@McglynnDermot) reported

    @AskNationwide 13/10/21. A water leak is reported in our home. 30/03/23. The cowboys Nationwide Building Society use tell us we need to pay over £700 to fix the problems they've caused. This is the reality of being a Nationwide customer.

  • mattbitsandbobs Fylde Property Maintenance & Improvement (@mattbitsandbobs) reported

    @AskNationwide Hi. Where do I report an annoying issue with the APP ?

  • KyleeMumof4 kylee mooney (@KyleeMumof4) reported

    @AskNationwide hi I'm trying to set up an account for my 14yo son and the only I'd he has is a birth certificate. No passport and no other I'd on the silly list that's provided. He has an account with Yorkshire for his trust fund any help appreciated

  • JamesBurnetts James Burnett (@JamesBurnetts) reported

    @TheOfficialJVS Re your HSBC £4k customer, why aren't the police involved and charging the keeper of the £4k for "retaining wrongful credit" under the theft act 1968? Ask both @HSBC and @AskNationwide why they aren't going down the theft route? This is an appalling story!

  • KaKoorganic KaKoorganic (@KaKoorganic) reported

    @AskNationwide Taking in consideration I called again still no assistance ( cost of call £40) It's the end of the month with bills to pay and a child to feed. I have no access to my account

  • Connor_beadman ScroogeMcDuck21 (@Connor_beadman) reported

    @AskNationwide need 3 months of bank statements , tried your online chat bit it doesn't work need help

  • mattbitsandbobs Fylde Property Maintenance & Improvement (@mattbitsandbobs) reported

    @AskNationwide Yes. When I scroll down the list of my bank transactions it says "load more transactions" then I click on that it takes me right back. If I'm scrolling to let's say 12 months ago it takes absolutely ages

  • alimeeru Ali B (@alimeeru) reported

    @AskNationwide I can get into my banking app and see all my accounts listed, but when I click on them it’s blank and I get a Service Availability message. It links me the Service Availability screen, where that says that everything is running! Please help! Why can’t I see stuff?

  • Kez_m_ Kerrie (@Kez_m_) reported

    @AskNationwide is there an error with debit cards at the moment? Both mine and my sons are not working when trying to use online. Thanks

  • K1ng_Hardy M@ (@K1ng_Hardy) reported

    @AskNationwide I’ve logged into my app to check credit card statement. And it told me i need to log into the website to view this? Is this a new feature or a one off?

  • martnodegaard amber (@martnodegaard) reported

    @AskNationwide just upgraded my phone and now can’t access my internet banking app. Tried logging in and it says you’re experiencing a technical problem, but another member of my family can log into theirs. I can’t access my money either, thanks

  • theuncomplicat3 theuncomplicateddoctor (@theuncomplicat3) reported

    @AskNationwide mortgages have let me down. They have strung out the process of porting my mortgage for so long, that I’m about to lose my existing mortgage rate and lose a lot of money to them. As a busy working GP and single mum #disappointed

  • KaKoorganic KaKoorganic (@KaKoorganic) reported

    @AskNationwide One of your staff spell the address incorrectly, as a result I have not received my card. I have very disappointed at the service given by nationwide. At this point I have lost all confidence in nationwide bank after being a member for over 11years.

  • purssey1 M Purssey (@purssey1) reported

    @AskNationwide thank you, but that means it's only 10 days or less, so not very customer friendly. Sad to say but the banking system is not fit for purpose in the 21st century.

  • skiingrhino 🚴🏻‍♂️ Paxo ⛷ (@skiingrhino) reported

    Wow @AskNationwide boasting about a 3% on a limited access savings account. (That’s an increase!). Many other banks above 4% on instant access accounts.

  • janetstollery Janet Stollery (@janetstollery) reported

    @AskNationwide We have a Triple Access Savings account. How often is interest paid?

  • martnodegaard amber (@martnodegaard) reported

    @AskNationwide I’m trying to log in on an iPhone 14 Pro

  • Deanoo212 Deenah (@Deanoo212) reported

    @AskNationwide is there any problem with the banks ? My wage hasn’t hit my account yet ? It’s normally in after midnight

  • SChasex21xx Sab (@SChasex21xx) reported

    @xxRooRooxx @AskNationwide My mum had the same issue ! She ended up having to go into the nearest branch to find out what was going on, they apparently sent her new one last month but that never arrived so they cancelled it and sent her a new one whixh arrived today then she weren’t able to use it today(1)

  • TechSimulater TechSimulater (@TechSimulater) reported

    @AskNationwide Hi There Craig, I would be happy to do so. However, I need a resolution. Because this is shameful behaviour by Nationwide to turn a customer cold.