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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (53%)
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Website (23%)
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Login (10%)
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Transactions (7%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Leeds, Oxford, Hinckley, Manchester, Reading, City of London, Stoke-on-Trent, Alfreton, Harwich, Ilkeston, Waltham Forest, Edinburgh, Poole, Poplar and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Transactions | |
| Oxford |
Website | |
| Hinckley |
Login | |
| Manchester |
Withdrawals | |
| Reading |
Mobile App | |
| City of London |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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john harvey
(@johneharvey) reported
@AskNationwide And now I’ve been told that I’ll have to wait 5 working days for my query (insufficient interest paid) to get a response. Very unsatisfactory
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ronniestooge
(@ronniestooge) reported
@AskNationwide Why does your Camden Town branch always have a huge queue and the limited staff there are on the counters are so slow?
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Julie Eldred
(@JulieEl29433651) reported
@AskNationwide my friend is a nationwide account holder he accidentally sent money to the wrong person who also has a nationwide account but no access to it. He tried to call yesterday but was on hold for an hour with no reply and then you closed. Please help
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Karen Tennents girl 🏴 💙🇺🇦🌻
(@karen_flynn) reported
@AskNationwide morning! I had no statement for July on my app - Nationwide Credit Card due after 12/7. Has there been a glitch? I didn’t spend but in the past I always received a statement regardless. Many thanks
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O shaw
(@shaw_olivia11) reported
@AskNationwide I am abroad and have an urgent issue with my bank, my phone is cutting all calls to your international number. With no chat function available and no email address please advise urgently how I can contact you.
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Faye
(@fedgarrr) reported
@jonnynewbs @AskNationwide Totally agree. Despicable service today.
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carolyn LeMay
(@CarolynTG65) reported
@AskNationwide Ridiculous wait times. Chat bot not working this needs to be improved as extremely frustrating
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Jack 🏳️🌈
(@ThatHollowGuy) reported
@AskNationwide My payments aren't going through for unknown reason, my card is still valid and I have no other issues. Why is this?
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Rachel Brown
(@RachelB24850914) reported
@AskNationwide Having issues logging onto the nationwide app - are there any known problems today??
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Peter Hawkins
(@The_Hawk_Tweets) reported
@AskNationwide Done. Still waiting 20 mins for someone to pick up while trying to get back in touch. Absolute shambles. This issue has gone on for nearly a month because it takes 5 working days for each of your unsatisfactory email responses.
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Julie Keating
(@JulieKeating26) reported
@cosmicteeg @AskNationwide Clearly there is a problem as I also haven’t received my money so there’s a few of us now
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Faye
(@fedgarrr) reported
Absolutely despicable service from someone called Katrina at @AskNationwide who just hung up on me. Appalling. So so rude! I'm a brand new customer and I'm thinking about deleting the account right now. So rude.
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O shaw
(@shaw_olivia11) reported
@AskNationwide I have explained that I cannot use my phone abroad it is not working. Please may I ask for someone to call me?
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Pamela Kingsland
(@pampsych) reported
@AskNationwide I understand that. You miss the point. My point is why an account opened in March cannot now have the new rate applied to it rather than make a loyal customer close it and open a new one?
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Pamela Kingsland
(@pampsych) reported
@AskNationwide in March I opened a triple access ISA with you at 0.85%. Your latest triple access is now 1.35% but I have to close my old account and open a new one to get this rate! Why don’t you just increase the savings rate on existing Isa’s or are you hoping we won’t notice?
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Ikebukuro
(@IkebukuroIce) reported
@Voidlord18 @AskNationwide No one has a problem with girls playing. We have a problem with morally bankrupt banks talking morals to us. That’s the point.
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Bilbo Biggin
(@biggin_bilbo) reported
@AskNationwide Virtually every time I login to my account it just logs me out. I have phoned to complain and told we will sort it. Please confirm when you will actually sort it. Thanks
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Jack
(@YSzipbanned) reported
@AskNationwide no need to call because i unblocked it from app, but i just dont understand why you block it after i already accepted the 3ds (proves its me)
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Mrs Dimmock
(@angeladimmock1) reported
@AskNationwide Thank you. Have forwarded to her but can anyone help her for moving house on 4 August? Not her fault your web site isn't working and giving out the wrong information
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Andy B
(@On_a_footpump) reported
@AskNationwide hi, I have a problem with my debit card being accepted by atm's, how do I arrange a replacement? Thanks
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Mrs Dimmock
(@angeladimmock1) reported
Absolutely appalled to hear poor customer service daughter received from @AskNationwide ISA for buying first home was closed online but hadn't worked according to branch. Rep on phone hung up on her when she phoned for help :(
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simondo
(@simondo70396368) reported
@IkebukuroIce @AskNationwide So ehats your problem with making everyone feel included?
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Ahmd othman 🇸🇩 🇬🇧
(@AhmdOsmanx) reported
from
Newport, Wales
@AskNationwide @AskNationwide I regret that I joined nationwide, I feel annoyed that I have rated nationwide with 1star rate. Why freezing your customers accounts and why your taking so long to resolve customer's issues? Why you do have very poor customer services
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Stuart Holmes
(@StuHolmes73) reported
@AskNationwide Your 1-Yr Triple Access saver accounts are described as variable interest but you keep starting new issues of this account rather than upping the 'variable' rate. Hoping existing customers stay on low rates?
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William Shackel
(@TripWilliam) reported
@AskNationwide You can much prefer if supporting RNLI taxi service to illegal imagrants was not show in your branches
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Faye
(@fedgarrr) reported
@AskNationwide Thanks Emi. How long will it take for them to get back to me? Because the whole time the issue I called about is not being addressed because of the rudeness of your customer service team. I'm so annoyed by it, I'm tempted to just delete all my Nationwide accounts.
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Abi
(@cosmicteeg) reported
@AskNationwide no issues with incoming payments yet people aren’t receiving their money? Strange. I am one of those
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Danielle Maher
(@daniellemaher13) reported
@AskNationwide is there an issue with incoming payments
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O shaw
(@shaw_olivia11) reported
@AskNationwide It is not open yet and this is urgent. Please advise how I can get colleague in the 24 hour help line to call me
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Rhys McDonald
(@RhysMcDonald_) reported
@AskNationwide Shutting down my bank account seriously?