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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Normanton, Birmingham, Northampton, Swadlincote, Glasgow, Rotherham, Islington, Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Website | |
| Birmingham |
Mobile App | |
| Northampton |
Login | |
| Swadlincote |
Login | |
| Glasgow |
Mobile App | |
| Rotherham |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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CJM
(@JohnEWark) reported
@AskNationwide @nusuk After working for a student-specific letting agency, I'd be very tempted to amend this to say "think they know what their rights are"...
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Vickie Healey-Sutton
(@Vickie_HS) reported
@AskNationwide I am a Flexi plus customer/ you replaced my iPhone screen last year but it’s now not working again! When I ring I can’t get through to someone to talk too! Help please!!!
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Linz
(@Linzellen83) reported
@AskNationwide Last time I DM’d you couldn’t help and it was down to the bereavement team. I was given a link to raise a complaint which takes 5 working days. It’s taken 4 weeks to close an account because the branch didn’t scan in all the form!
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richard hadley
(@animenut20xx) reported
@AskNationwide is there a problem with service as can't transfer money between my accounts?
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Nigel Malone
(@Northeastred) reported
Why is your automated phone system telling me your lines are closed when your website says your lines are open till 8pm... @AskNationwide all I f*cling want is a settlement figure.
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Leanne Relf
(@leannerelf) reported
@AskNationwide Of course it does! Why would you give a long term customer any benefits without them paying for then! That can also be recorded as a complaint!
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Nigel Malone
(@Northeastred) reported
@AskNationwide Sorry Lauren, just seen this, your automated phone system just kept cutting me off saying lines were closed, despite your website showing lines open till 8. I'll have to try again in the morning. Only want a loan settlement figure.
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Jacob
(@Jacob315_) reported
@AskNationwide I just opened my account today and got a message with my customer number so I tried to sign up and it said this……..
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Josef Davies-Coates
(@jdaviescoates) reported
hello @haymarketbooks for some reason I am unable to use any of my Nationwide cards on your website! I've spoken to @AskNationwide and they assure me the problem is at your end so I suggest you look into that. In the end I used my disposable virtual @RevolutApp card instead.
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Candy Taylor
(@thinkingthumb) reported
@AskNationwide @Howgozza I've got the same issue
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Kati
(@Kati_Kat867) reported
@AskNationwide sent chaps payment before 3pm cut off time yesterday. Money is still sitting in my bank! Really dont want to use the chaps service anymore can I cancel it? Also speaking to someone on the phone seems impossible when I complete on my house I am switching from you!
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Luke
(@ElDumboTS) reported
@TheNellyOne @AskNationwide They never gave a clear answer. It seems to be just based on the history on my bank account - crypto, poker, casinos, international withdrawals, Canadian wires, etc. Combined, I guess it looked sus enough to freeze me out. But the lack of communication/help from them was wild
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James
(@jbnewq) reported
@AskNationwide is there an issue at the moment with logging in to online banking??
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Leanne Relf
(@leannerelf) reported
@AskNationwide Hi, I called yesterday query if my Flexaccount still had travel insurance, I was told it should do but wasn’t showing so was transferred, after waiting 30 minutes for my call to be answered I hung up! Having looked at your website I think you might have removed the
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JCF
(@JCF_0307) reported
@AskNationwide Still can't log on. I'm now getting a 'sorry' message. Are you sure there are no technical problems??
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ELS96
(@ELSL96) reported
@AskNationwide Are you having problems again with payments? Made payment to my Nationwide account from another account earlier, via online banking, and it's still not went through.
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Howie Gosling
(@Howgozza) reported
@AskNationwide is there an issue with online banking? Can’t access it.
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James
(@jbnewq) reported
@AskNationwide Definitely wasn't working ;)
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Dean Thomas Crawford
(@AncientThoth) reported
@AskNationwide I can see why your unable to access my videos … please bare with me as I upload it else were , were the embedding will be on so you don’t have to click on the link to view it
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Grumpy Old Lady 🏴🇬🇧
(@GrumpyOldLady18) reported
@AskNationwide My card reader isn’t working
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Mood
(@Mood62028510) reported
@AskNationwide is there an issue with the app? I made a transfer from my current account to my savings account. However, the money is shown taken out from my current account but not transacted into my savings account
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Mike Pearce #GTTO 🌹💙🏳️🌈
(@Jarasguitar) reported
@AskNationwide Hi, are the phone lines to customer services down? I've been waiting over 20 minutes now.
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Nigel Malone
(@Northeastred) reported
Trying to speak to an advisor about a settlement figure on a loan, but the automated filter system is a complete moron @AskNationwide . Website says lines open till 8 on the website and just get cut off with the robot saying the lines are closed...🙄
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Jacqui B † ➰
(@jacjac84) reported
@AskNationwide Hi recently tried to make a purchase it came up with me needing verification which I did and on the site I was on it said it failed but I checked my account it says the money was taken out and is currently pending can someone help me out please thanks!
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James McKelvie
(@JamesMcKelvie12) reported
@AskNationwide I paid off a mortgage with TMW, and received a letter asking me to call to finalise the legal process. It is impossible to get a reply. This afternoon, the number was not taking calls. This is unacceptable.
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James Power
(@PapaJatHarrow) reported
@AskNationwide Hi Jamie, That’s the point!! Why can’t the new rate just be applied automatically? “We” are not “customers” but “members”. It would be good to get a response from a senior manager on this who should be working for our benefit! James
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Richard Needham
(@Rich_Needham) reported
@AskNationwide The overdraft option on internet banking is not currently working. Any idea when this will be back up?
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Holsten Wolstencroft
(@heathenstanley) reported
You gotta love @AskNationwide Banked with them for 30+ years, turned me down for a 98% deposit mortgage because I'm disabled, froze my bank card three times while I'm trying to buy things for my house and then take 20mins to answer a phone each time you try and sort it out
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JCF
(@JCF_0307) reported
@AskNationwide Can you tell me if there are issues with your online banking please? I've tried logging in from two separate laptops, but after entering the passnumber it just hangs and nothing happens. Urgently need to do some online banking! Help! #nationwide
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James McKelvie
(@JamesMcKelvie12) reported
Still unable to contact @AskNationwide. I tried again yesterday afternoon, and the number was not taking calls. I was advised that the only way to contact them was by post. This level of customer service is atrocious.