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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (32%)
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Website (28%)
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Login (21%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Login | |
| Hove |
Website | |
| Cambridge |
Website | |
| Milton Keynes |
Website | |
| Slough |
Login | |
| Worcester |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Paul
(@CTR_Paul) reported
@AskNationwide How long is the limit set for? Is it meant to reset daily/weekly or what? Just wondering as I've only made a couple of small (sub £30) transactions today and the issue was present on both.
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FX_NathanScotland
(@FX_Scotland) reported
@AskNationwide Jake I understand you will probably not have the figures to hand.. however dont dismiss my argument as frustration. I can go elsewhere! What I want to see.. as a long term customer, is Nationwide making decisions on hard data/ facts... not 'Media' comments
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Longtallphallacy
(@Longtallphalla1) reported
@AskNationwide I can't believe you don't understand the point I'm making. So if I can't complete the application either IN BRANCH OR ONLINE how do I get the account for my son? Ask the tooth fairy? Honestly, the Nationwide customer service is beyond a joke.
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JoeHTAFC17
(@JoeHTAFC17) reported
@AskNationwide Yeah I can use Google pay but unfortunately not on the website I need. No worries I'll just have to wait
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Josh Wright
(@JoshWr1ght) reported
@British_Airways @AskNationwide if I’ve paid for a flight that’s been cancelled by credit card and the airline company does not respond or not help through all of their channels, can you refund the amount to my credit card?
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FX_NathanScotland
(@FX_Scotland) reported
@AskNationwide Congratulations.. you've lost yourself customer! Utter joke!
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Charlie.
(@CharCressweII) reported
@AskNationwide Hi, are there currently any issues with your website? myself and my partner are trying to set up a Joint account and cant get past putting in my partners details - all fields are filled in and correct.
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Nozzyness
(@Nicholaseosbor1) reported
why does @AskNationwide cc never authorize any payments over about £100. I have had a card for years, always pay on time, never had any problems. But any time I try and buy anything significant it gets blocked. To be honest you can have the card back as it is worse than useless
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Jamie Adams
(@Jaybyname) reported
@AskNationwide your website is confusing, can I add my wife to my account to make it a joint account or do we need to open a new joint account together? If she can just be added can this be done online?
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Sam Nicholles
(@SamNicholles) reported
from
Longbenton, England
@AskNationwide What happens if they both go through? What can I do to rectify the issue? Appreciate the quick replies
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Jordan Brammer
(@Bestdude22) reported
@AskNationwide Got account number and sort code by phone and customer number by tex message and says account is open
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Jordan Brammer
(@Bestdude22) reported
@AskNationwide It says account is open and I get account number sort code and customer number by text message
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FX_NathanScotland
(@FX_Scotland) reported
@AskNationwide Have you blocked payments to @Binance? I've been a customer for 20+ years and this might just be grounds for a divorce!!
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Claire Norman
(@clairenorman30) reported
@AskNationwide Hi, a car park took a payment twice from me - is that something Nationwide can help with or should I contact them directly? Thanks!
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Oversight Recordings
(@oversightrecord) reported
@AskNationwide You cant block gambling sites as per my request?! But you can block @binance. Are you serious?
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Neil Piller
(@neil_piller) reported
@AskNationwide Yes I do. Can I request a new card online then. Where on the site?
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Richard Clark #ClimateEmergency #ClimateJustice
(@PrimeNumero) reported
@AskNationwide So, after your kind intervention, I made contact with the security firm who can access the card for me. Either @AIphaBank haven’t confirmed the release of the card yet, or you have had difficulty in speaking with them, maybe?
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nashmeg_
(@nashmeg3) reported
@AskNationwide Can anyone help me please? Im trying to apply for another loan, it’s asking for my existing account no and I’m putting in what it says on my online banking but it’s not working. It now says I’ve entered it incorrectly too many times. Can anyone help please? Megan
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Jo Collins
(@JoColli14177094) reported
@AskNationwide yesterday I reported fraudulent activity on my card and today Nationwide’s refund arrived in my account no messing or having to explain myself just a simple refund - now that’s what I call service
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Jonathan Green
(@wdverocks666) reported
@annewmc @AskNationwide I was able to recover my hacked account with the help of @craig_cyber on Instagram. He is trusted and legit. Contact him. Am sure he will help
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Longtallphallacy
(@Longtallphalla1) reported
@AskNationwide Oh my god, how do you people even manage to breathe? I CAN'T GO INTO BRANCH BECAUSE MY LOCAL BRANCH SAYS THEY CANT HELP OPEN A FLEX ONE ACCOUNT!!!!!!!! HOW DO I OPEN AN ACCOUNT WHEN I CANT DO IT ONLINE OR IN BRANCH. AM I GETTING THROUGH!!!!!!!! UNREAL!!!!!!!!
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petrina
(@stephensonpet) reported
@AskNationwide I am after your customer service I called and was told you were closed
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Colin Baxter
(@colin_baxter74) reported
@AskNationwide You don't have any telephone banking times on your app or when you ring up. What times can I call and speak to a person? My card isn't working properly.
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Tom O'Reilly
(@tporeilly) reported
@AskNationwide I’ve spent over an hour waiting on the phone to speak to a person about my urgent problem. Not good enough! How do I get help with my card that is being declined for some unknown reason....?!?
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Longtallphallacy
(@Longtallphalla1) reported
@AskNationwide Want to open account for son, website says can NOT open a Flex One account in branch, says I can only do it online, then says I need to come into branch because using a birth certificate as ID. How stupid is this, Nationwide is literally the worst at helping its customers.
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Oversight Recordings
(@oversightrecord) reported
@AskNationwide @binance Why do you block my deposits? Embrace crypto... Dont be scared
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Martin Solrock
(@MSolrock) reported
@AskNationwide @MRobson85 This is dreadful, what's the reason? I'm a life long customer but will be leaving based on this decision.
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♡ Me Julie ♡
(@xJulieLeeSx_MG) reported
@AskNationwide hey my daughter has just turned 18. Her child tax find account has disappeared from showing on her internet banking. How does she access the money?? Thanks
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FX_NathanScotland
(@FX_Scotland) reported
@AskNationwide In my other job I support victims of fraud. Can I ask if you are stopping payments to Apple? Thousands are being lost to phone scams using iTunes vouchers!
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Longtallphallacy
(@Longtallphalla1) reported
@AskNationwide Seriously folks, are you seeing this drivel? Can't open an account online, can't open it in branch? Staff too stoopid to understand the basic issue being presented right in front of them? Nationwide, there for you.... ....until you want any help.... ....then it's NationHide.