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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Mobile App | |
| Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions | |
| Whitehaven |
Mobile App | |
| Dumfries |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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CassieN - Solidarite avec la France
(@CassNdu) reported
@AskNationwide Sorry but I don't find the word "should" terribly reassuring. Other banks don't seem to be having similar problems. Why do you advertise faster payments when they aren't.....
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stephen henry
(@stevo1965) reported
from
Rishton, England
@AskNationwide I tried to make a bank transfer this morning to my monzo account, still waiting for it to go through now I'm overdrawn thanks to your 'system being down again ' when will my bank transfer go through?? This is happening more and more joke of a building society
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Pravin Soni
(@pravinsoni1811) reported
@AskNationwide Sorry I have done this is past via app and it’s instant showing the balance paid but currently my credit card company is saying it’s pending from bank side but when I look at my account nothing is pending nor debited to my account. There is an issue and please check and advise
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Katy Bailey
(@Katy99451998) reported
@AskNationwide my card is being declined for no reason and I have been on hold on the phone for 20 minutes! Why do you block my card for no reason! I need it sorted not to sit on the phone for hours!
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6igantuar
(@6igantuar) reported
@AskNationwide @EnglandFootball She intentionally wears tight clothes and this is why I cannot stand women. She pretends she doesn't know what she is doing but everyone knows what she is doing, especially women. **** this ***** and everything she says.
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Kirsty Rolfe
(@avoiding_bears) reported
@AskNationwide like I really don't know what it is about my mostly-dormant, entirely-in-the-black-for-decades current account that causes continual problems
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Wendy Reed
(@wenshalftime) reported
@AskNationwide for the 2nd time I’m away from home and can’t get access to my own account. Super frustrating. Pls help
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Crypto Collector 🔺🦀🔆
(@MarinersRide) reported
Sent Faster Payment from @LloydsBank acct. @ 00:34 and still not arrived, sent another from @AskNationwide Nationwide Building Society at 09:30 and that still hasn't arrived. Is Faster Payments down? #FasterPayments #Lloyds #Nationwide
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Dfer Docs
(@dfer_docs) reported
@AskNationwide It's OK I'd recognise an impersonation because thier customer services are better than you are.
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Kirsty Rolfe
(@avoiding_bears) reported
@AskNationwide they said they couldn't see anything and told me to call the Fraud Team, and then gave me the number for lost and stolen cards, and I can't access the 'any other problems' menu because it needs a phone banking passcode and I do not use phone banking
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Pravin Soni
(@pravinsoni1811) reported
@AskNationwide I have made payment to my credit cards and they saying pending from my bank and also the payments were verified via app but still not deducting if my balance and also my credit card has not received payment. Is there a problem can you urgently help
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Mark Robson 🏴🇪🇺
(@snarkbroom) reported
@AskNationwide Yes, I do. I have turned the device off and on again but this still doesn’t help. I get to the Welcome screen and click on the “I have a Nationwide account” option but nothing happens.
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Mark Robson 🏴🇪🇺
(@snarkbroom) reported
@AskNationwide Just to let you know that your iPad app is not working. Are you aware of this?
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Sarah Davy
(@sarahdavywrites) reported
@AskNationwide still waiting for a transfer to go through from 9.30 this morning....no issues with my other bank, when will this be sorted??
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Katy Bailey
(@Katy99451998) reported
@AskNationwide I have bought food shopping today at my usual shop, there is no need to double check anything! Going to have to move banks after 10 years due to constant issues accessing my own money!
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Mark Robson 🏴🇪🇺
(@snarkbroom) reported
@AskNationwide Yes, it is. I can still use the app on my iPhone, so it is not a problem for me, but I just wanted to let you know about my experience with the iPad app.
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Lucy Chegwidden
(@lucy_chegwidden) reported
@AskNationwide my current account is missing from my banking app and direct debit payments are failing regardless of there being money in the account. I've tried calling customer service service and nothing please advise
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Mike
(@Mike184720581) reported
@AskNationwide why is your payments down yet again?? I've transferred money to another bank but payment has not reached the other bank!!! Getting ridiculous this is now!!!
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Mark Robson 🏴🇪🇺
(@snarkbroom) reported
@AskNationwide Hi Craig. I have done this but am still stuck on the Welcome screen. The app is working fine on my iPhone.
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Kirsty Rolfe
(@avoiding_bears) reported
@AskNationwide thank you! They have fixed the issue. Sorry for being tiresome myself!
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Luke Giles
(@lmgiles88) reported
@AmexUK @AskNationwide @AskNationwide anything you folks can do to help reverse the payment? It's only been processed in the last couple of hours.
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Shani
(@Shani_intheUK) reported
@AskNationwide I have been on every online portal and phoned every number available but to no avail. It appears nationwide is staffed by people with no authority to help customers! Abysmal service
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Susie Arnott ☘️🕷🚴🏻♀️
(@susie_arnott) reported
@AskNationwide @cathydevine56 I’ve also emailed you in your feedback form on website…no reply as yet. Speaking as a customer, I think you’ve put your foot in it here.
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Kirsty Rolfe
(@avoiding_bears) reported
@AskNationwide sorry, I always start out the process of contacting Nationwide about a problem cheery and polite and end up a gibbering mess
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Mark Robson 🏴🇪🇺
(@snarkbroom) reported
@AskNationwide The app is still working fine on my iPhone. I will give it a few days and, if it is still not working on my iPad, I will be in touch again. Thank you all for your help.
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Stylza MC
(@Unpopzopinion) reported
@realdoll03 @AskNationwide @Catheri21133125 Having exact same problem between Lloyds and nationwide today serena so hopefully we both have it in 2 hrs
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Viola💜
(@violaholliman) reported
@AskNationwide I called the other day and they said they couldn’t help me as they can’t track the card
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Ciára-Louise ☘
(@QueenC_1987) reported
@AskNationwide Its been 9 hours since I transferred money from my account to my monzo account. Why is it taking so long? Why are nationwide pretending there isn't an issue with thier money transfers. Twitter is full of complaints and yet nothing from nationwide as to why this is happening.
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Kirsty Rolfe
(@avoiding_bears) reported
@AskNationwide like the number of times I have had a nightmare trying to get help from Nationwide... all for the terrible crime of putting money in a current account and literally never even going overdrawn. It is *tiresome*.
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Sarah Davy
(@sarahdavywrites) reported
@AskNationwide I've done this twice and got a stock response. Other tweets seem to show a wider issue with your payments. When will this be rectified?