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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh, Westbury, London and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions | |
| Whitehaven |
Mobile App | |
| Dumfries |
Transactions | |
| Glasgow |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Tommy McDermott
(@GenBlackHawk) reported
@AskNationwide any chance your mortgage advisor can email as promised following our meeting on 12/05/21? Current customer losing patience.
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Joel Holmes
(@_Joel_Holmes_) reported
@AskNationwide This is literally just the same advice as before and it hasn't changed anything. Can you please read what I've said and help, thanks.
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dawn
(@dawnshiell) reported
@AskNationwide It’s not working: just keeps going to account number and telephone banking number
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Richard Utting
(@rutting) reported
@AskNationwide hi. My credit card is not being accepted at the moment. Can you help?
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Stephen Badger
(@Badgerstephen2) reported
@AskNationwide I feel really let down by nationwide as I reported activity before which your fraud team ignored and recently found out they applied for 130 credit applications and tried to use my account but the bank did nothing
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.
(@lestack) reported
@AskNationwide Can you help me apply for a student account without a UK home address, or do I need to phone during opening hours?
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Ross Andrew RN FRSPH 😷💙💚…
(@RossAndrewRN) reported
Now appears following being scammed, that I've got to go through the hassle & stress of complaining to @financialombuds about @AskNationwide because they won't comply with a #Section75 claim. Never had this problem before when I made a claim under this legislation…
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Snickety Lemon
(@SnicketyL) reported
@AskNationwide Bar staff, table waiting staff, shop staff are all working in the public and not behind a screen. Bank staff are behind a screen, not mixing with the public. Whether they are open until 2 or 5, it makes no difference.
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Joel Holmes
(@_Joel_Holmes_) reported
@AskNationwide is internet banking/app experiencing technical problems? I can't log in via text or card reader and have tried multiple devices/browsers, and tried the app too. It claims the card reader/text code numbers mismatch (they don't), then just says 'technical problems'.
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My Hertfordshire
(@MyHertfordshire) reported
from
Broxbourne District, England
@AskNationwide customer services very helpful with helping me with my query which has been solved
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Tracey and Harry 🐾💖💖🐾
(@TraceyandHarry) reported
@AskNationwide help! I need to transfer some money but I need a card reader to do it. The problem is I’ve forgotten my PIN! Can I view my PIN somewhere or do I need to order a new one? If so, how do I do it? Thanks
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Diana Caforio
(@DCaforio) reported
@moranicly @AskNationwide Well, I shall concede that you aren't a very big mob comparatively when set against the population at large, a population that will make it's own mind up *WHEN* GB News airs. You are a single Nationwide customer trying influence their marketing strategy. I am another.
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Matty Youngs
(@Youngsy1986) reported
@AskNationwide I see you take your complaints about as seriously as your customer service 🤦🏼 waiting 7 days for a response
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Richard Tapp
(@Richardtmk1978) reported
@AskNationwide Is there an issue with the banking App? It’s not asking for my finger print log in.
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Emma Dewhurst
(@dewhurst09) reported
@AskNationwide We went to bank and they couldn't make the payment. Double checked the account and sort code. An error comes up saying technical fault
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Suzanne Franklin
(@SuzFranklin) reported
@AskNationwide Hi, I'm trying to transfer my money into a new 1 year triple access online ISA on the app and it keeps giving me a technical error, and asks me to check service availability, which is fine. Have had this error the past couple of days, any help appreciated.
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Ebba Christine
(@ebbachristine) reported
@AskNationwide I’m trying to make a payment to a new person via the app and using the card reader. When entering the 8 digit code it gives me an error pops up on the banking app to check the service at this time. But no reports of this being an issue. I’ve tried three times now.
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Emma Dewhurst
(@dewhurst09) reported
@AskNationwide is there a problem with CHAPS? Been to the bank to make an payment and an error comes up. Bank/sort code correct
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Johan Scaevola
(@Anishme26709965) reported
@AskNationwide I cancelled my old card because of a scam whereby I couldn’t cancel a subscription. Will this new card block that account from ever taking my money again?
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rstar666
(@rstar666) reported
@AskNationwide @BBCNews @georgebowden thanks for your response but ASAP has been over 5 weeks now and your IT Team appear no closer to a resolution from the updates being given to us. Is there an ETA for the fix or is it still not known?
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Mixaldo
(@mixaldo83) reported
@AskNationwide I was instructed to deposit it through the self service machine in the banking hall
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BenMadges
(@Benmadges2) reported
What amazes me for this claim is that @AskNationwide issued the refund but after a week withdrew the refund out of my partners account. Also breaking Data proteftion laws in the process. Then trying to 'issue a good will' when we emailed them about the Data protection breach.
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wsb yolo
(@VoodooChildBaby) reported
@AskNationwide Hey how can I find out the PIN of my card without logging in to my banking? I am not able to log in because I do not have access to my UK phone number anymore.
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Matty Youngs
(@Youngsy1986) reported
@AskNationwide No just a text about a week ago. Shocking service
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Neil Piller
(@neil_piller) reported
@AskNationwide Why was it not working yesterday???? Wasted journey again
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Justiinahh
(@Justiinahh) reported
@AskNationwide is there an issue with payments going in to accounts? It’s payday and my wages aren’t showing, before I bring it up with work I want to check there’s not a problem this side of it
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Mickey Allan
(@mickeyclark42) reported
@AskNationwide Don't really want to uninstall and reinstall, I have no issues with normal banking, just issues when I try and apply for a product???!!!! Very strange!
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Happy Bear
(@CloveHitchJohn) reported
@AskNationwide My Uncle has given me £20k in old notes to change for him. Is this a problem?
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Will Taylor 🔰🔰
(@WillTaylorNo1) reported
@AskNationwide any reason why after having my refund after being a victim of fraud, the money has now been taken out of my account again? Left me in the **** with no email or call to explain
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Amber Valley
(@AmberValleyInfo) reported
@AskNationwide Thanks Jade, appreciate the advice :) Have emailed @wowcher @Wowcher_Support for the third and final time to see if they will resolve the issue - hoping I can resolve without having to try and claim back the funds :)