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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Login (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford, Preston, Royal Leamington Spa, Leeds, Swadlincote, Walton-on-Thames, Tonbridge, Winchester and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton Coldfield |
Transactions | |
| City of Westminster |
Website | |
| Braunton |
Login | |
| Montrose |
Login | |
| Taunton |
Login | |
| Leigh |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide And for anyone who has tried this and found someone who can help ..You should buy a lottery ticket..
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colin rowntree
(@ColinRowntree) reported
@AskNationwide why am I having issues with paying bills or transferring money on my app
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Adam Bargery
(@adamjb68) reported
@AskNationwide after only@months of using Nationwide as a joint account we are getting a new bank. Solely because the app is awful and requires a chip and pin card to do basic transactions
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Chris D
(@antfandotcom) reported
@AskNationwide You were happy to reduce the rates on my savings when interest rates went down. It seems utterly unreasonable that you did not then raise them when interest rates increased. It's #robbery
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SHARON HEARD
(@SHARONH19234069) reported
@AskNationwide Yes Gill help me get debt card is one good for me
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Jordan Tuck
(@tucka20) reported
@AskNationwide Thanks, I've sent a request via that form. This isn't the treatment I expected from you, a paying bank customer for over 10 years, mortgage customer for over 5 years and loan customer with no history of missed payments. I'm now looking to move banks.
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Abbie Bowles-Storer
(@Ablarr) reported
Thanks to @AskNationwide for great service today. 100 times better than @santanderuk still no call back from complaints. Still no internet log on details. #EpicFail
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NuclearStar
(@topnukeuk) reported
@Onionbagger @AskNationwide nah its like petrol, they are quick to drop the interest rates, but slow to put them up again, banking a big nice difference for themselves.
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Hitesh Patel
(@Hitesh_78_) reported
@AskNationwide any problems with using nationwide cards on Amazon. Mine keeps declining and it's a saved card i have used before?
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panikupaniku
(@panikupaniku) reported
@AskNationwide i cant open my nationwide app at all, every time i try it just closes. have turned on/off my phone but its still not working
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Mera Bharat Mahaan
(@sap6370) reported
@AskNationwide Hi, Badly need help for the my mortgage Please help as mortgage offer is expiring SOS !!!!!
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Boyzieboyzie
(@Boyzie_32) reported
@AskNationwide were looking at fixing in shortly but nationwide keep upping the rates. I can’t help but think they are taking advantage of people in a vulnerable situation. 5yr fixed at 5.14% is ridiculous. What’s it going to look like next year? 10.4%?
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Charles Adams
(@charlyadtweet) reported
@AskNationwide I've now been waiting 35 minutes. You could take the pressure of the help line by answering basic simple questions. You are depriving people in difficulty from help by diverting questions like mine to this number. Please DO YOUR JOB!
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Jillsonwilson
(@Jillsonwilson1) reported
@AskNationwide my one-line app hasn't been working since Tuesday. I've deleted caches and even removed/reinstalled the app. Help please.
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Mera Bharat Mahaan
(@sap6370) reported
@AskNationwide we already contacted and requested them & Explained our situation & requested help But till now no Action from Bank
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Ben Almond
(@almondjaminben) reported
@AskNationwide Thanks for responding. She has but they haven’t corrected it yet. Said they are working on it but not sure why it’s taking so long.
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Luke Terzino 🪐
(@UELukeT) reported
Here we go again! @AskNationwide - it appears you are once again having difficulties with payment transfers (in/out) On a day where most get paid … not ideal… when is this getting resolved? Anyone else got the same problem? This keeps happening.. #NationWide #NationWideDown
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Audio Ad
(@AudioAdMusic) reported
@AskNationwide Yes it is, I have been doing that but no response and still having issues, tagged you in for visibility.
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Jordan Tuck
(@tucka20) reported
@AskNationwide Thanks Katy. The issue I have is I don't pay monthly to the insurance providers. I pay Nationwide for the provision of insurance and unfortunately the phone insurance provider is incompetent. They've washed their hands of it so my issue is now with Nationwide who I pay.
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sarahburnswasmccarron
(@Sarah60819446) reported
from
Dundee, Scotland
@AskNationwide unable log onto my banking app keeps saying wrong pass code but it us not. Sre there issues this morning? Can someone assist as I need to transfer money ASAP to family member abroad.
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dompritch1
(@dompritch1) reported
@SkyScottBeasley Where are these quotes available from Nationide @AskNationwide ? The quotes I see from the press release “Headwinds are growing stronger, suggesting the market will slow further in the months ahead,” said Robert Gardner, Nationwide’s chief economist.”
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Luke Terzino 🪐
(@UELukeT) reported
@Jameshay1231 @AskNationwide Let’s hope @AskNationwide prioritise this fix ASAP
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Chris Noakes
(@chrisnoakesy) reported
@HalifaxBank @AskNationwide Ironically now when I try to renew the consent upon redirect to @AskNationwide they are directing me to the desktop version due to tech issues. Seriously poor UX from both sides here. It used to work fine and now it doesn't. Pls work together and make this work for the customer
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Steve
(@Steve_NHS) reported
Let’s try @AskNationwide instead of a major bank - or even a digital one.. maybe not - So far taken a week to setup a instant access savings account and no info on the current account applied for last week.. and yet @StarlingBank had us setup quicker than finishing a cup of tea..
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Lauren B.
(@LaurenBayram_x) reported
@AskNationwide is nationwide down or something cause everytime i try and purchase a national express ticket, the train line app won't let me and i have just been paid today x
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide This is a joke - terrible customer service from Nationwide. Get an independent mortgage adviser to help you. Don’t trust Nationwide
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??????????
(@Car63Oli) reported
@AskNationwide Hi. I received a text code at 17.59 from Nationwide bank, to long into my internet bank, but I wasnt logging into my account at that time. Does it mean someone managed to input my log in details
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Krypto
(@CT87_) reported
Anyone who banks with @AskNationwide having problems receiving their wages?
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Carl
(@officialnucky) reported
from
Bicker, England
@AskNationwide hello. Can someone contact me please? I need to put a block on @PayZilch taking any more money from me as they have taken money and not paid a retailer and despite NUMEROUS emails they just keep sending a general bot reply and I've had enough now
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Elite Lawn Maintenance Ltd
(@elitelawnmain) reported
@AskNationwide your mortgage teams service is quite frankly embarrassing, got told on more than one occasion we could overpay at no charge, send over our payment and now been charged £400!!! Customer services are useless. The last few weeks have been chaos with them!