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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (45%)
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Website (24%)
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Login (18%)
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Transactions (8%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Southampton, City of London, London, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford, Hinckley, Reading, Stoke-on-Trent, Alfreton, Harwich and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Login | |
| City of London |
Login | |
| London |
Website | |
| Leigh |
Login | |
| Neath |
Login | |
| Plymouth |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Lauren Gray✌🏼
(@14UR3N_) reported
@AskNationwide hi I have two charges on my account under Uber but myself and Uber have no receipt of those purchases can you help
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David | Money for Monday
(@MoneyforMonday) reported
Somewhat disappointed that even though I've been a @AskNationwide customer for a few years, I only got £100 of the switching bonus instead of £125. I've sent a private message so will see what they say.
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metin
(@mets14) reported
@AskNationwide why do you add complaints to resolved complaints after the fact that have been agreed, and without knowledge to the customer. Is it to make yourselves look good and say less complaints. Fraud or what
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Suzanne Marshall
(@Suzanne71975646) reported
@AskNationwide how do I access my breakdown cover which came with my current account.
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Victoria Logan
(@vicstar65) reported
@AskNationwide Absolutely terrible service trying to sort my mortgage despite being a customer of 14 years. Spoken to 2 people and no further forward! Would appreciate a call from a case manager urgently before I raise a formal complaint!
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NJG1001
(@njg1001) reported
@AskNationwide Hi Marcus, yes the issue was spotted on Monday and a fault raised. Now, as he doesn’t have a completion date (because the offer is not complete) it will be 5 days before it’s looked at.
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Bert Russell 👻
(@BertAW_Russell) reported
@Sammallahti @AskNationwide I don't think I have ever read of a demotualization that was not initiated top-down.
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PJWaroonga #FBPE
(@PJWaroonga) reported
@AskNationwide. My contactless has stopped working. What is the simplest way to order a new card. Could not see an option on the app.
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Meggy Roussel
(@RousselMeggy) reported
Okay @AskNationwide, this is not funny anymore. Every time I try to pay online, you block my card and I need to call you. I know I'm awesome but I wish I could order food without having to spend an hour on the phone...
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Chase Heller
(@Ginja_Ninja_83) reported
@AskNationwide I just opened a FlexBasic account and saw today (after using my card in error) my account was showing -£5.10. I quickly transfered £10 in to bring it back over zero, but a) will I be charged for this and b) can I turn that off so I can't go overdrawn? Thanks.
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John Turnock
(@turnock_john) reported
@AskNationwide just transferred my account and service is pretty poor so far and issues not resolved. I will now have to travel into a branch to sort. Not good.
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Olly Brown
(@OliverPBrown) reported
from
Stoke-on-Trent, England
@AskNationwide My card was charged by a carpark machine that didn’t give me a ticket. @ContactOneVale have promised a refund aren’t doing anything to sort it. Can you help?
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Marion Fallon 🇨🇮 #repealedtheeight
(@marionpfallon) reported
@AskNationwide It seems to have been over 7 working days for my switch to have been completed? Had a text last Tuesday, saying switch was done. Why so long?
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SMV
(@MissSmallVoice) reported
@AskNationwide Thanks Sherrie. In this climate of huge amount of scams etc. , it's a bit of a worry. Should I call the fraud team just to make sure no one was trying to access our accounts in the branch? CCTV would show it was not us.
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Leo Sammallahti
(@Sammallahti) reported
@BertAW_Russell @AskNationwide Should look into it, pretty sure it was initiated top-down by the management so they could jump on the 1980s stock market speculation boom. Sampo is now the biggest owner of Nordea, while the biggest owners of Sampo are Finnish state investment and pension funds.
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Sheringham Monster Raving Loony Party
(@monster_loony) reported
@AskNationwide @DianaAward Instead of paying a fortune for crappy TV ads with third rate poetry etc, get your frigging machines sorted. I'm close to leaving Nationwide. Crap service
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DMview
(@VeryDemure) reported
@AskNationwide Just had an incredibly frustrating half hour on phone todat. Scripts don't work. Handlers need to listen. Told for 20 mins can not be unblocked temp for me to make uni payment. No access on line banking. Just not gd enough. Have put in complaint.
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Courtney
(@ccourtney_x) reported
@AskNationwide hi, my contactless in my card has stopped working over the last few days but there’s more than enough funds in my account and no damage to my card?
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DMview
(@VeryDemure) reported
@AskNationwide Thank you. Wld rather hv had issue resolveded than had to complain tho! wider training issues & process need fix to improve customer sevice& fraud. Not prot bank or customer at mo! Too much computer says no. Look forward to hearing from you to resolve issue.
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NJG1001
(@njg1001) reported
@AskNationwide Hi, my son has banked with you for 15+ years and now applied for his first mortgage. A ‘system issue’ is preventing the correct rate from being applied but no one will look at it for 5 days. End of Stamp Duty holiday looms! Help!
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FedoraGoat // 🏴🟨🟥🇵🇸
(@FedoraGoat_) reported
@AskNationwide Getting stuck at Step 1: Check all your details are correct. Stuck as in it won't continue to the Perform Eligibility check page. Applying for a FlexStudent. Please help.
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KevCav
(@kevcaveney) reported
@AskNationwide Tried the number on your website got all the way through to be told lines closed. Do you have another number. Nothing stands out on the app or web
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A S H
(@Ash_470) reported
does anyone here bank with @AskNationwide - I was just wondering if their Internet banking service uses one of those calculator type things?
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Victoria Logan
(@vicstar65) reported
@AskNationwide Update….send a DM….hear back asking for more info….send more info…hear back to say they can’t help due to data protection and I have to call the mortgage team! They can’t even arrange a call back to me!
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@bettehead
(@Bettehead) reported
@AskNationwide hello, I need to send my mortgage application a statement of my help to buy isa all I can do is log into the ap how do I find a statement?
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syed iliyas hussain
(@unmanili90) reported
@AskNationwide Staff schooled in Customer Service Basil Fawlty Style
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Dr Angela Walsh
(@Tabsterw8) reported
@AskNationwide Lip service!
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Richard Lingard
(@RichardPLingard) reported
from
Poplar, England
@AskNationwide If only that were true I wouldn’t of spent from the beginning of March until now trying to sort out my parents with dementia‘s problems in finance all perpetuated by you. it’s like I’m the very first person to ever have parents with dementia
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testpilot
(@_problembear) reported
@AskNationwide ive been putting money into a savings account I didn't realise my ex still had access to and she has taken £550 from me. what do i do?
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fllw2lead - https://rb.gy/tc4egt
(@leadbyfllw) reported
@AskNationwide I am sorry I had the misfortune of thinking you offered a decent service. As for the link, it has proven to be a complete waste of effort, I'm sure you're capable of following the trail of what has transpired. Bottom line is, you have aligned with a rogue merchant!