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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (38%)
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Website (26%)
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Login (25%)
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Transactions (7%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Wembley, Skipton, Stocksfield, Nottingham, East Dereham, Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow, Swanley, Tamworth, High Wycombe, Liverpool and Redditch.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Transactions | |
| Wembley |
Mobile App | |
| Skipton |
Login | |
| Stocksfield |
Mobile App | |
| Nottingham |
Transactions | |
| East Dereham |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Rachel
(@Keb19Rre) reported
@AskNationwide #nationwide is turning out to be the worst bank I've ever used. They still have not sorted out my fraudulent bank activity on my account. Anyone can help direct me to where I can get proper competent support, and recommend a new bank to trust please?!
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Libby TOMAS
(@TomasLibby) reported
@AskNationwide Further lack of customer service and understanding from Nationwide. 0/10 for your customer service skill. #trainingneededforyouremployees
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Jessica Hodkinson
(@JessicaHodkins3) reported
@AskNationwide getting pretty frustrated this morning. Trying to take out a credit card with yourselves and your staff seem to be unable to pass me through to the correct team. I’ve gone to 3 different people who each pass me on to someone else who still can’t help!!
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Bethan Jones ッ
(@bear124) reported
@AskNationwide yes ive had to use my pin due to contactless not working. would love to get it to work again so i can make payments easier and also use on a bus.
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Stu 🇪🇺🏴✈️
(@wxxec) reported
@AskNationwide your app isn’t working correctly on the iPhone 13 Pro because the redesigned ‘notch’ forces the menu access keys at the top of the screen almost out of view. Are you working on an urgent fix for this?
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Angie W
(@W81Angie) reported
@AskNationwide @lottiethearian You are incorrectly advising people to go through to the wrong team. Iv had the same issue with all my cards being blocked. Went through to the number you have advised above and been told it’s the wrong team and they can’t help. Very frustrating for someone who was already on
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Libby TOMAS
(@TomasLibby) reported
@AskNationwide Well you could help by answering client's questions and giving them the correct information. Your customer services team are sorely lacking in skills. Yet again another epic fail by Nationwide. Abysmal company.
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Son of Flashheart🌸
(@rocketbooker) reported
@SeroundStudios @cjwingyorks @AskNationwide And the goverment and mainstream media are peddling this again with unvaccinated. They can't help themselves creating division and misery. Don't fall for it.
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Glenn Spencer
(@GlennSp39701968) reported
@AskNationwide Thanks Ashley, I know that , just wondered when I’d find out if I am eligible for the £100. Also the app on my iPad doesn’t load to the login page on some days, I have to close it and reinstall.working on my phone though. Glenn
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**Anna-Marie**
(@Ive_3_sons) reported
@AskNationwide Hi we've just applied for instant access ISA to transfer my sons CCTF in to as he's just turned 18. Will he get a cash/ATM card to deposit/withdraw funds from this account as I understand you no longer do passbooks. Many thanks
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Tom 🏴🇬🇧
(@Txmryan14) reported
@AskNationwide What the actual **** is that
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Carl Davies
(@carl_99) reported
from
Swindon, England
@AskNationwide your banking app no longer renders correctly on my iPhone 13 Pro Max. The top drops off. Can you fix please.
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Mr H
(@iteachyouknow) reported
@AskNationwide This is the route and therefore number was "direct" to local branch. This does not solve my problem.
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Archie Corp
(@Thedeepfriedte1) reported
@AskNationwide Yes does that help?
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Mike Thornton
(@MikeThornton94) reported
My mum just sent me some money from her @AskNationwide account to my @Barclays account, but it won’t show… According to both your sites there are no issues with your services… So, can I have my money now?
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michael Greenfield
(@MLGreenfield) reported
@AskNationwide not sure if there is a problem with your banking app? Tried to transfer some money and it says it’s gone through but comes back to account and is shown as correction on app
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Ollie
(@olliebonwelll) reported
@santanderukhelp I never had this issue with @AskNationwide please take me back x
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Andrew Casey
(@Cathasaigh) reported
@AskNationwide Thank you. I’ve managed to use the webchat to resolve. I did call but option 1 was lost or stolen I thought, which wasn’t true for me. It’d be great to update your website guidance (“We’ll replace damaged cards free of charge... just give us a call.”) with your advice above
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Dan_Vevers
(@Vevers07) reported
@AskNationwide Hi @AskNationwide, I've just tried to make a purchase on Steam (a £3.99 game) and I'm getting an error that says my card is being declined by my bank? But I've signed into the app and it all looks fine... successfully paid for an Iceland delivery two days ago...
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Libby TOMAS
(@TomasLibby) reported
@AskNationwide Your credit card customer services team do not service the client but more are in favour of the merchant, yet I'm the one paying the bill. Their systems and procedures benefit the merchant. Without clients, they would not have a job!
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Benjamin
(@sportmankayaker) reported
I'd like to thank @AskNationwide for their brilliant service in helping me a few nights ago when I noticed on my bank account that a lot of money had gone missing and how they recovered the money as well as their Fraud department is now investigating.
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Becks
(@StokieBecks) reported
@AskNationwide Thank you. It definitely won't be called as the payment has already cleared and this is a duplicate error. Good job I spotted as took my available balance into a minus figure (no overdraft on account) so have had to pay in temporaily until it drops off
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Jeffery Puckering
(@jeffp02x2) reported
@AskNationwide 4) You have left me in an awful situation where I have to pack my house up over the weekend with no certainty we have the funds to complete the move. Someone should be able to update me as to what is wrong and if it will be fixed by Monday morning
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Andrew Casey
(@Cathasaigh) reported
@AskNationwide My card has stopped working & I need a replacement. I can’t find anyway of doing this using online banking, so I have to phone. Your website clearly says your phone lines are open “7 days a week, 8am to 6pm”, but after going through security it says they’re closed
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Stephen Armstrong
(@thecomedyhobbit) reported
@AskNationwide is there any issues with payments at the moment? Waiting for a transfer from a nationwide account into my account…
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CarolineOConnor🇬🇧🇪🇺🇨🇦
(@cacaocon) reported
.@AskNationwide I’m having trouble with something on your website, can you advise?
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Lady bee
(@usernameladybee) reported
@AskNationwide Hello I am sorry but this does not help, I would like a phone call from one of your representatives as this is an urgent matter
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Darren Turner
(@cornish_boy) reported
@AskNationwide @MLGreenfield Hi! I’m having the exact same issue
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karen
(@karen45365416) reported
@AskNationwide is there a problem with internet banking please? Tried to pay in 2 shops but was declined so tried to access banking app and I can’t even get into it? Help!
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Archie Corp
(@Thedeepfriedte1) reported
@AskNationwide Ok I shall try again with phoning, thanks. But Is there a shortage of advisors in nationwide, or has that service just been relocated to online only?