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Nationwide

Nationwide down? Current status and problems

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 27% Mobile App (27%)
  • 25% Website (25%)
  • 12% Transactions (12%)
  • 6% Transfer (6%)
  • 1% Withdrawals (1%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: City of London, Harringay, London, Birmingham, Sheffield, Ross on Wye, Manchester, Milton Keynes, Liverpool, Glasgow, Eastbourne, Letchworth Garden City, Kettering, Edinburgh, and Horsham.

CityProblem TypeReport Time
City of London Website 11 hours ago
Harringay Website 22 hours ago
London Transactions 2 days ago
Birmingham Transactions 2 days ago
Sheffield Website 4 days ago
Ross on Wye Login 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • HousePriceMania
    HousePriceMania (@HousePriceMania) reported

    Ohhh the irony.... saw an advert last night from @AskNationwide saying they will help people with the cost of living crisis. This is a supposed mutual who are stealing peoples savings via low IRs/Inflation to prop up the insane house prices they have helped inflate #Fraud IMHO

  • bexgooding1
    Bex Gooding (@bexgooding1) reported

    Financial establishments to avoid: @LloydsBank @AskNationwide Extremely unhelpful & not customer focused. Terrible experience with both. Go to the @HalifaxBank instead - very helpful & friendly staff.

  • simone1032
    Simone (@simone1032) reported

    @AskNationwide what’s going on with your online banking? Couldn’t receive or send money last night (was not a scheduled maintenance) and now I can’t see my accounts!! And says you are working on it, is there computer problems again. This is so frustrating!

  • kamnbeej
    kamlesh mistry (@kamnbeej) reported

    @AskNationwide I requested a pin last week on Thursday it still hasn't come. Its a new account. I have no access to my money. You should have sent me a pin with my card I didn't receive. Why can't banks give temp passwords through app so then you can go to cashpoint n change pin.

  • ViscountViktor
    Joseph Agnello (@ViscountViktor) reported

    @AskNationwide Is online banking down? I can't get onto the website

  • andynewts
    Andrew Newton (@andynewts) reported

    Hey @AskNationwide why is the number on your website to report a fraud and a lost card not working? My wife needs to report a card fraud but your number doesn't work

  • DavidKe38696029
    David Kerr RFC🇬🇧🇬🇧 (@DavidKe38696029) reported

    @AskNationwide Any ideas of when technical issues with the e banking app may be resolved

  • riaadelaide
    ♡ria♡ (@riaadelaide) reported

    @AskNationwide hi, is there a known problem with your app right now? It's saying "sorry we're unable to show your all your account info at the moment" so I can't access anything.

  • dougsfeline
    Steve Rhodes (@dougsfeline) reported

    They obviously have no defence for poor customer service, nor do they care. Complaint response overdue from @AskNationwide Complaint submitted to @NatWest_Help today, see what happens

  • Hailfire101
    Hailfire (@Hailfire101) reported

    @AskNationwide is your app down? I just can't get into it. All other apps and Internet ok.

  • everything0es_
    Juls✨ (@everything0es_) reported

    @AskNationwide Hello, I’ve just switched from HSBC to Nationwide but have received no emails. I couldn’t upload my documents as I do not have a British passport (have been living in England for 7 years though). Can I please speak to someone who could help me? Thanks

  • hayleyb51253824
    hayley baker (@hayleyb51253824) reported

    @AskNationwide @VickyLGledhill I’m having the same issue

  • bIuemason
    laura (@bIuemason) reported

    why is nationwide accounts down and saying we might not be able to make payments. we need to go out. this bank is never working. @AskNationwide are you sorting it out?

  • emm33
    Malcolm Emmett (@emm33) reported

    @AskNationwide recently had several problems with online payments where the verification message never seems to have reached you. Different online vendors. Is this a known issue?

  • KeyLimeDog
    Rose (@KeyLimeDog) reported

    @AskNationwide hiya, my banking app says "we're unable go show you all of your account info at the moment" why is this??? I can't access my current or savings accounts

  • AndrewG37241723
    Andrew Griffiths (@AndrewG37241723) reported

    @AskNationwide Nationwide were incompetent and dishonest when I asked for help. No problems from other lenders by comparison - avoid!

  • MannersCost
    Paul David Chambers #FBPE (@MannersCost) reported

    @AskNationwide - all just need to pay a bill and after my log in +10 digit cust no + 6 digit other number + DOB + texted code to my phone I DO NOT want to use a bloody card reader as well! Calm down and let me pay a bill.

  • HarliemurphyC
    c.harliemurphy (@HarliemurphyC) reported

    @AskNationwide was wondering about a couple of numbers. I’ve been contacted and asked to call back ‘08004643139’ regarding a potential fraud/scamming issue but it says this number doesn’t exist when I call it. Also another number ‘+441793656789’. Is this a genuine number?

  • VickyLGledhill
    Vicky Gledhill (@VickyLGledhill) reported

    @AskNationwide are your phone lines down today? Need to contact but all numbers say don’t exist!

  • pete8don
    Pete Williams CQP IEng MCQI MRAeS (@pete8don) reported from Telford and Wrekin, England

    @AskNationwide today I went to the Telford centre branch as there was an issue with releasing money from an account. The branch manager was wonderful and after about 30 mins everything was sorted. Just a quick thank you to the branch manager which I'm hoping you can forward on.

  • mjordo78
    Marc Mac Siúrtáin (@mjordo78) reported

    @AskNationwide Hi, thanks for getting back to me. My wife has same issue but Ill try restarting our phones and then the reinstall the app.

  • bmq_98
    Brad (@bmq_98) reported

    Some of the worst customer service possible across both online chat, advisor and telephone from @AskNationwide

  • Richard_WL
    Richard_WL (@Richard_WL) reported

    @AskNationwide I'm trying to access old statements online back to 2018 but it only seems to go back to 2019

  • Stefala96
    Stefan Griffiths (@Stefala96) reported

    @AskNationwide Is the app not working? Because I’ve tried turning off my phone and uninstalling and reinstalling the app and it hasn’t improved

  • flow_therapy
    TiborUrbanDao (@flow_therapy) reported

    @AskNationwide Last week, I was trying to contact you regarding some credit card security issues on numerous occasions but not reply from Nationwide. Very disappointed with your customer support.

  • Rochdale_Cowboy
    Craig (@Rochdale_Cowboy) reported from Reading, England

    @AskNationwide If you are 'here to help' - why does your chosen insurance surveyor @CCLtd_ never answer the phone to deal with subsidence cases? They've confirmed the claim but appear to be deliberately dragging it out in order to slow down claims. Presumably Nationwide has asked them to.

  • Georginapalette
    Georgina (@Georginapalette) reported

    @AskNationwide is there an issue with online banking I can’t seem to get into my accounts to transfer from my savings account?

  • Steve62110343
    Steve (@Steve62110343) reported

    @AskNationwide Hey, I can't make any payments on the app or online without the card reader (which is broken), nor can I do it via telephone service and I'm being told that there is a 15 minute wait to speak to someone. This is really frustrating.

  • SocialistCapit2
    Tofu-eating wokerati, anti-growth coalition. (@SocialistCapit2) reported

    As a @AskNationwide customer, I'm not keen on your TV advert normalising being unable to afford the basics, in the 5th biggest economy in the world.

  • ParchmentPages
    Sarah Kaye ❤️ (@ParchmentPages) reported

    Absolutely fuming at @AskNationwide, we are definitely not getting our keys tomorrow because of their error! After telling us repeatedly we should get an answer today - there's been nothing!