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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (24%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Walsall |
Withdrawals | |
| Dunfermline |
Mobile App | |
| Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Damien Fisher
(@DamienF17988260) reported
@AskNationwide So it appears nationwide have lost over 600 pounds due in my account yesterday. Customer services cannot find any trace of my money yet I have been sent proof from my employer it was sent,received,and forwarded to my account by nationwide. Where is my money @AskNationwide
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EmGen
(@EmGennn) reported
@AskNationwide This issue is clearly not fixed, could we have an update please?
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CD
(@_Rufc) reported
@AskNationwide still not working unable to transfer balances
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Andrina Duncan🦋
(@andrina_d) reported
Don’t tell me @AskNationwide isn’t working again because I’ve just sent money & I can’t see it 😭😫 fs
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Stephen Szmidt
(@sszmidt199) reported
@AskNationwide After the 31st December you can have as many problems with your faster payment system as you like because I will be an ex Customer!!!!!
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DEEJAY RANDOM (THE STEEL DEVILS)
(@DeeJayRandom) reported
@AskNationwide How about you explaining that payments refused yesterday have to be re-sent? Everything is NOT “working normally”. Absolutely shocking service.
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Angehazeldine
(@hazeldineange) reported
@AskNationwide you keep saying the issue has been fixed but it definitely hasn't. Money I've transferred has not appeared in accounts yet.
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Kylar Miles Jr.
(@se4rching4u) reported
@AskNationwide @RC10177936 I just sent two bank transfers, neither of which have appeared in destination accounts. This haven’t been resolved. Faster payments aren’t working.
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alan malcolm
(@angusthebull247) reported
@AskNationwide I assume your top brass will still be picking up their eye watering salary (is it still close to a million quid a year.) off the back of yet another substantial unplanned outage
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Gman
(@GMan72LFC) reported
@AskNationwide Faster payments might be fixed, but I can't even get into the app today, just keeps closing on me. All these problems just before Xmas is a joke!
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Anna Strachan
(@stran01) reported
@AskNationwide Just transferred into my account from another account and it’s not there?!!!! Please don’t tell me issues again!!!
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Phil
(@Ooga_Chaka79) reported
@AskNationwide I tried to make a payment to someone with a nationwide bank account yesterday. The payment bounced back so I tried again and same thing happened. Now you have fixed the payments issue, will both payments now end up debiting my account?
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SebastianK
(@PanPawian1988) reported
@AskNationwide why can I not login to my online banking via app?
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deJayaGalloway
(@readyStateFail) reported
@AskNationwide Hi - someone tried to send me money several times yesterday, receiving only "Error" each time from their bank. Will that transaction still take place [nothing there yet] and if so, will it happen once for each time they tried?
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Kylar Miles Jr.
(@se4rching4u) reported
@AskNationwide I seem to be having the same issue today? I just transferred money which has not arrived at the destination account. Please advise!
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Charlie baxter
(@charliebaxter93) reported
@Lewis_James90 @AskNationwide @monzo I would like to speak to a customer immediately
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sarah sadler
(@sarahsadler87) reported
@AskNationwide is the banking app currently down?
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Ben Rees
(@BenRees21) reported
@AskNationwide @RHYSyoutube Your payment issue still exists. Payment sent earlier still not received. So I don’t understand how you can say everything is working normal it ain’t.
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Jo Dyer
(@MrsProdger) reported
@AskNationwide I still can't make a payment to a Nationwide account from Lloyds - just tried to make a faster payment and it comes up with the same error as yesterday - is there still an issue?
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John Simpson
(@JPSimpson88) reported
@AskNationwide Done and issue still happens, no updates.
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Laura Gingell
(@LauraGingell95) reported
Love getting through to @AskNationwide twice, only to be hung up on when I explained my issue… just on hold for the third time today 👍🏻
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Graham
(@GrahamBH20) reported
@AskNationwide What worries me about yesterday was the massive failure of contingency planning that should be in place to support your customers in these situations, especially those who are vulnerable. For such a large organisation, it's unacceptable.
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T 🌻
(@Tcm1805) reported
@AskNationwide Its not I have transferred money from my nationwide acct to my barclays its not showing I have just transferred money from monzo to barclays and its showing so this issue is at your end AGAIN!!
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Mick
(@mickthehoop1967) reported
@AskNationwide @heidijkenyon It's up to you to rectify. Not the customer
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Tony
(@aaj8714) reported
@AskNationwide Issue not resolved I have just checked and inbound payment not showing from paypal and always instant and shows within 1 minute or less. After 10 mins still not showing or updating balance
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Tom
(@tomwattsuk) reported
Hi @AskNationwide Can you confirm if the queue of awaiting incoming payments backlog has been completed yet? Still having issues. Thanks.
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DEEJAY RANDOM (THE STEEL DEVILS)
(@DeeJayRandom) reported
@AskNationwide “Working normally”. Not particularly helpful to the thousands of people that are now having to chase up payments, that your system backed yesterday, and get the sender to re-send payment.
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tallchris99
(@tallchris99) reported
@AskNationwide It's not fixed. No access to MY money. Shame on you.
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Jennie!
(@kindcarer) reported
@AskNationwide Hi is the app not working today now?
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Emmy
(@Emmy25134677) reported
@AskNationwide Mine hasn’t gone in either and I’m hard of hearing and have no idea how I’m supposed to sort this! The problem isn’t sorted so stop saying all delayed payments have been processed! Ugh!