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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Login (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford, Preston, Royal Leamington Spa, Leeds, Swadlincote, Walton-on-Thames, Tonbridge, Winchester, Huddersfield and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Website | |
| Braunton |
Login | |
| Montrose |
Login | |
| Taunton |
Login | |
| Leigh |
Login | |
| Watford |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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T
(@__TC___) reported
@AskNationwide @lewispickles0 I think you'll find you do have an issue because ive been getting the same message. Same yesterday too except yesterday it let me get as far as passing security. Seems 1 hand doesnt know what the other is doing. Shocking service lately .
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Mark Stockham
(@markstockham) reported
Hi @AskNationwide my son has just reinstalled your app but his (correct) details entered result in an error saying they are incorrect. Are you still having issues?
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Andrew Wilson
(@AndrewSWilson7) reported
@AskNationwide About half hour ago from a NatWest account. Maybe they're having issues idk
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Simon
(@splphotouk) reported
@AskNationwide I know you don't want your appalling customer service ***** washing aired on social media, and you'd rather I was kept on hold on the phone while I wait for someone in a call centre to fob me off, so I'll give it a miss thanks.
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Lewis Pickles
(@lewispickles0) reported
@AskNationwide When I try to login to online banking it says "Sorry we can't log you in at the moment" "We have a technical problem and are doing our best to fix it". Can you confirm if there's definitely an issue that is known and being worked on please?
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Claire
(@clairekassimy) reported
@AskNationwide I contacted you via the feedback form on your website. Do I need to do it via the link instead?
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Donna
(@DonnaLuiza) reported
@AskNationwide my DD for my Nationwide Hom ins has not been collected on the 1/3/22. I’ve just been informed that the payment was rejected! I would not cancel my home ins policy without reason and the funds are there to collect. getting frustrated with NW issues, pls respond asap
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tinah 🇬🇧🇮🇱
(@Teenie6619Tina) reported
@AskNationwide Thank you. Feel terrible as the guy was so kind :/ I will pop in branch as soon as I can.
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T
(@__TC___) reported
@AskNationwide so we couldn't get payments in or out on 28/02,yesterday we could get as far as the log in page but then got error messages & today now its a "we cant log you in"message.What is wrong with your bank lately?. Youre causing so many people so much stress its unfair
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Robyn
(@DyslexiaTeach) reported
Their OWN guidance from @AskNationwide says ”we only request an EWS1 form on buildings up to 18m when there are significant concerns over remediation costs and human safety" - but they request them on low buildings with no issues and so no chance of even getting a form - catch 22
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Nutrifit_twins
(@nutrifit_twins) reported
@AskNationwide Yes into a nationwide account and the person who sent it is with nationwide also. This payment was sent to me over an hour ago. There is clearly an issue as I am not the only one experiencing this. The transfer was made via the Nationwide mobile app.
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johnsharrock7
(@johnsharrock71) reported
@AskNationwide Why is your internet banking down again?
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Nutrifit_twins
(@nutrifit_twins) reported
@AskNationwide I am having issues receiving a payment from a person with a nationwide account. There seems to be an issue as I am not the only one.
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Andrew Wilson
(@AndrewSWilson7) reported
@AskNationwide are you having problems receiving payments again today
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Bekah Anderson
(@bex_anderson98) reported
@AskNationwide Hi, I have made a faster payment which hasn’t been received by the other bank account (sent money to it before with no issue). Now all of my online transactions are being declined. Not ideal when I need to pay rent! Plenty of money in my account. Whats going on?
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Nikki Shorrock
(@Njs1974Nikki) reported
@AskNationwide is there any problem with visa payments? Card keeps being declined despite plenty of money in my account
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Kate Brittain
(@BrittainKnit) reported
@AskNationwide your treatment of a vulnerable/ disabled customer in a very delicate situation has been atrocious this week.
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RunNeighRun
(@bigbadste321) reported
@AskNationwide say there is no delay on incoming payments yet there most definitely is. Hands down one of the worst banks ever
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Zoe Burgess
(@ZoeBurg07325930) reported
@AskNationwide My card keeps declining like what it seems many others... Last week waiting for incoming payments... I will be switching if we don't recieve a sorry we keep having problems gratitude payment
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Alex
(@SuperSweetAlexx) reported
@AskNationwide why are your systems down? It seems that this happens far too regularly
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tinah 🇬🇧🇮🇱
(@Teenie6619Tina) reported
@AskNationwide Hi jo I received a call stating that last night someone attempted to use my card. Nationwide stopped it. They asked for my customer number. I then put the phone down 0800 302011
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Kalpana Fitzpatrick
(@KalpanaFitz) reported
@AskNationwide Hello. I was unable to log into my app this morning. But I can now. Hopefully it was a minor isolated glitch.
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Andy Gibson
(@GibsonAndy_1) reported
@AskNationwide Hi what time are you open to actually speak to someone about a payment issue on my Nationwide account?
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Sarah L
(@spazzorama) reported
@AskNationwide how can I access statements from beyond 2019? Thanks
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Nutrifit_twins
(@nutrifit_twins) reported
@AskNationwide @AndrewSWilson7 I am having issues receiving a payment from someone with a nationwide account also.
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Mark Stockham
(@markstockham) reported
@AskNationwide Yes, still unresolved, the chat closed while we were attempting to sort out the issue
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Robyn
(@DyslexiaTeach) reported
Why is @AskNationwide STILL asking for EWS1 forms for mortgages for 4-storey buildings, despite guidance that they aren't needed, no cladding,remediation,or safety issues - but impossible to remortage or staircase. Owners of low buildings will not get these forms so we are stuck
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Simon
(@splphotouk) reported
@AskNationwide Turned out to be a complete waste of time because the obnoxious 'agent' was unable to do anything about the issue, so they just cut me off.
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Nutrifit_twins
(@nutrifit_twins) reported
@AndrewSWilson7 @AskNationwide I am having issues receiving a payment from someone who banks with nationwide also
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Kalpana Fitzpatrick
(@KalpanaFitz) reported
Come on @AskNationwide - yet another technical glitch!