Is Nationwide down?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 10: Problems at Nationwide
Nationwide is having issues since 01:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (27%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Doncaster, Alloa, Ipswich, London, Normanton, Birmingham, Northampton, Swadlincote, Glasgow, Rotherham, Islington, Sutton Coldfield, City of Westminster, Braunton and Montrose.
| City | Problem Type | Report Time |
|---|---|---|
 Doncaster |
Transactions | |
| Alloa |
Mobile App | |
| Ipswich |
Transactions | |
| London |
Website | |
| Normanton |
Website | |
| Birmingham |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Andy Goreing
(@AndyGoreing) reported
@AskNationwide Just tried and have managed to login to online banking
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Josh Glendinning
(@joshglendinning) reported
@AskNationwide How do you suggest I reply to an email I haven't received? The complaints team is the one I've been complaining about because no one has properly addressed my original issue
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loadsa
(@gandybjs) reported
@AskNationwide I went over drawn over winter trying to keep my house warm. I can't use switchd and you won't help with my over draft.
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James Hambly
(@hameth76) reported
@AskNationwide hi, I’ve had a late payment fee added to my account even though payment was made on the day of my credit card statement? Can you help please? Thanks.
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Joe winslade
(@Winslade1) reported
@AskNationwide I only have access to the app and do not have access to card reader to log in
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kingtreelo
(@king_treelo) reported
@AskNationwide your mortgage applications online has been down all day, just constantly getting errors when trying to proceed, are you aware of this?
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BabyWipes
(@BabyWipesOnline) reported
@AskNationwide hi, went through the current account switch service from barclays. My work pay is still due to go into Barclays though, will it automatically be re routed to my new nationwide account?
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Parag Rastogi
(@RastoPar) reported
@AskNationwide - initiated current account switch on 22 June 21 to N’wide. No updates from your teams. Phone support unable to help or provide information about what is happening. Please help
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Amy
(@ammylouxx) reported
@AskNationwide my contactless has stopped working on my card, how do I order a new one please?
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ben Dickinson
(@Kerbsidekaterer) reported
@AskNationwide our current home insurance runs out today and been trying to get cover with you. Been referred to "head office" last week and still can't get covered. Just been told by one of your agents to renew with old then cancel when you call us. Are "head office" that slow?
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Dale Bro
(@dbro25) reported
@AskNationwide Don’t bother I’m closing account down, it’s a con
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Gillian Booth
(@jillbooth2002) reported
@AskNationwide Last week I emailed the CEO at Nationwide to ask him to help with my ISA transfer. Same request to Twitter. It has been going nowhere for over 3 months. Nothing! What a way to run a business. Now off to the FCA.
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kevin knights
(@kman2012bu) reported
@MartinSLewis @bbc5live Let @AskNationwide transfer an Isa 16 weeks later still not in my bank according to Colchester branch manger they sub the work out and it’s not going well you don’t say worst service from a bank I have ever witnessed and still it goes on
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Nick Lake
(@Lakey8588) reported
Pleased the Financial Ombudsman has opened up its investigation of @AskNationwide for their breach of GDPR and pretty poor service
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Stephanie hornsby
(@steephiiee1995) reported
@AskNationwide so ive used my card today, absolutely fine. Go to use it a couple hours later and not only isnt it not working in the shop but not working in any ATMs.
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loadsa
(@gandybjs) reported
@AskNationwide I've called you over 8 times over the last year and a half. You have refused help every time.
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David Icke's Sock Account
(@IckeSock) reported
@AskNationwide Hi I tried to send funds to my Binance account last night and my funds were frozen and returned. Was there a technical issue or are you hostile to crypto now?
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Martin O'Brien
(@MartinO53495939) reported
@AskNationwide is there a problem with transactions today I don't see any of my direct debits on my statement?
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Bethan Thomas
(@local_shop_girl) reported
@AskNationwide I need to request a paper statement as my employer needs it. Can’t find any way to do it via the app. Can you help please?
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Andy Goreing
(@AndyGoreing) reported
@AskNationwide The app is up to date. I have only had an issue since updating the app
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Joe winslade
(@Winslade1) reported
@AskNationwide hey, can you confirm how I can order a new card my contactless seems to not be working and coming up with declined
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Stefan
(@stefan89) reported
@AskNationwide Definitely. The self service machines are great, just doesn’t make sense to have an empty counter and a queue for them tho… It was Salford precinct. Thanks!
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Jayne Morden
(@juliafelix21) reported
@AskNationwide I live in France and want to apply for a mortgage on a UK property because I’m returning to the UK. Yet your website says I need to be a UK resident for tax purposes before I can apply. Does this mean I can’t get a mortgage?
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Dawne Cooper 💙
(@DawneDc) reported
from
Birkenhead, England
@AskNationwide I’ve only got 10 days before my card expires and I haven’t received a new card yet. Can you help please?
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Stephen Webber
(@thetoffees133) reported
@AskNationwide card not working can you send me a new card out
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Nicola Boyce
(@BoyceJunior) reported
@AskNationwide Please sort out your pre-historic process for changing an address. Been on the phone for 30mins after checking on the website that I could do it over the phone, to then be told I have to go in branch to do this! Get in to the 21st century!🤬🤬
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Lucie Rayner
(@lucierayner) reported
@AskNationwide hi, I’m waiting for a letter in order to complete the set up of a joint bank account but haven’t received anything yet and I though the lady on the phone said 3 working days (I could be wrong). I have a reference number so is anyone able to look into this for me?
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💙☸️💚 Anna 💙
(@GypsyGenome) reported
@AskNationwide for some reason neither the app and website are letting me transfer between my accounts and I haven’t seen any service messages?
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Stefan
(@stefan89) reported
@AskNationwide Queue for paying in cash machine. Yet cashier sits at counter with no queue. Refuses to serve anyone as the machine is the only way to pay in cash… What happened to customer service?
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HAYLEY✿
(@justhayley_) reported
@AskNationwide Still not working. Still says sorry we are not able to show you all your account info at the moment.