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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Swadlincote, Glasgow, Rotherham, Islington, Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford, Preston, Royal Leamington Spa, Leeds and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote |
Login | |
| Glasgow |
Mobile App | |
| Rotherham |
Mobile App | |
| Islington |
Website | |
| Sutton Coldfield |
Transactions | |
| City of Westminster |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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James Bancroft
(@Banquo1972) reported
@AskNationwide @topazisere There's a banner at the top of the app saying payment issues. @AskNationwide do you not communicate with other parts of your business?
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Cara Willams
(@CaraWilliams09) reported
@AskNationwide My son is waiting for me to send him money so he can get home from his dads. And then get to college. My daughter needs money to get to work. My friend kindly lent me money yesterday and needs it back today for the dentist. How are you going to fix all this inconvenience
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Mark
(@mrwe88y) reported
@AskNationwide due to your payment issues, I can't get my standing order into my account to pay my mortgage payment and keep getting text messages from yourselves stating not enough money in the account, we won't be charged and get an issue on our credit report I hope?
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katie
(@katiecrane_) reported
@AskNationwide my wages still haven’t gone in my bank😫😫 do you have any updates on how long it will take for you to sort your issue out??
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Alex
(@__MrsLexyC__) reported
@AskNationwide @MMoore_HFP Do you guys not know how to respond without a cut and paste answer? Take a tip from @AldiUK from how to do customer service. People would be less naffed off if we had actual responses
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Claire packham
(@Cjpackham) reported
@AskNationwide is there a banking issue? Just checked my app saying that payments were in a queue?
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Cara Willams
(@CaraWilliams09) reported
@AskNationwide It isn’t affecting some it’s affecting all external payments. It’s Payday. I owe money and I don’t have a card so can’t access my own money. Every single time there is a lot of transactions you can’t cope. It’s not fair on us.
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Gaynor Sampson
(@GaynorSampson) reported
@AskNationwide I’ve transferred money to my Nationwide account this morning to meet outgoing payments. Can you please confirm I won’t get any charges/bounced payments as a result of yet another issue with your system?
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Lyndsey burn
(@Lyndseyburn2) reported
@AskNationwide Payments down again been waiting 3 hours to receive a payment this is becoming a joke 3 hours and still waiting!!! I have bills to pay no other bank goes down this much definitely moving banks!!
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Complaints
(@ComplaintsGb) reported
@AskNationwide other than the little message on the app… where was the communication about this massive issue you’re having? Horrific customer service, I hope anyone that incurs charges and/or negative credit rating affects because of your issues are compensated fully and truly!
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Catherine bridge
(@Catheri21133125) reported
@AskNationwide Nationwide, It’s payday… guess what you have a payment issue yet again. Beyond a joke now how many times this happens. Time for a new bank I think
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Carl
(@CAJ_310) reported
Widespread issues with payments from @AskNationwide yet again. This is happening too often now.
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teri-ann 🌙
(@tezziecrossing) reported
this is the third payday i’ve not been paid on time due to payment issues at @AskNationwide and i’m literally moving today so i think it’s time to switch banks 🙃
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Mark Jennings
(@markwjennings) reported
@AskNationwide another issues with payments again - I was expecting my wages to go int today. Do you have any ETA / Timescale when you're expected online? I am tempted to switch to @StarlingBank at the moment due to the ongoing issues
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SophieBarton
(@SophieB59210001) reported
@AskNationwide payment system down again?? How can this keep happening to people!
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Sporting Nest 🇸🇴 🇺🇦
(@SportingNest) reported
@AskNationwide @SeantheLloyd You didn't answer the question, Jamie. They asked how long the delay is, not what the problem is.
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LuleLipa 🦋
(@LuleLipa) reported
@AskNationwide @jwprestidge Hi do know when this issue will be fixed?
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craig cartwright
(@craigc2011) reported
@AskNationwide you really need sort ur banking out how many times in last few weeks that payments problems in a que this is not on and needs 2 stop happeninhg
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Lisa c
(@lisacalver) reported
@AskNationwide down again then!
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MAXIE CARMAN
(@CarmanMaxie) reported
@AskNationwide will receive yet another late payment charge as there is a delay in money going in but direct debits still working. When will this get sorted??
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Liam aitken
(@Aitkenliam) reported
@AskNationwide it's been an hour, nothing seems to have change. I've seen your replies to other people advising your trying to fix this ASAP, how long is ASAP 1 hour, 5 hours? We need an ETA on a resolution, people need access to their own wages in order to pay their bills
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Victoria Hilton
(@vixhilton) reported
Help! @AskNationwide money hasn’t gone in the account and direct debits are bouncing. Will we be charged for these and how long is the issue expected to last?
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Alex
(@__MrsLexyC__) reported
@AskNationwide @TriciaW48557461 Don’t mean to bug in but it’s not always just financial the costs incurred. Are you also going to put notes on everyone’s accounts saying x wasn’t paid because of an error we made?
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Myke
(@Myke20987) reported
@AskNationwide Thanks but the concern is, it keeps happening when it really shouldn't, once, sure, things break down but 3 times in 3 months and during people's payday, very suspicious indeed.
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Hazell Somerville
(@hhazywazy) reported
@AskNationwide @topazisere BACS seems not to be working either. My daughter hasn’t received her salary either. I’m not impressed with the mis-information you are pushing here!
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Jake Abercrombie
(@JakeAbercrombi5) reported
@AskNationwide any updates on when the payment issue is gonna be sorted? I can see the message in my account and my salary has not cleared as of yet because of it
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Karl Madley
(@MadleyKarl) reported
@AskNationwide @HalfPintGent Every other day this **** happens
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Sporting Nest 🇸🇴 🇺🇦
(@SportingNest) reported
@AskNationwide @SeantheLloyd It's fine sitting there copying and pasting, but good customer service usually involves reading the question asked.
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RachyRach88
(@RRach88) reported
@AskNationwide morning, is there an expected time for when the payment issue effecting incoming and outgoing payments will be resolved?
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Gemma Ralph
(@Gemstar1891) reported
@AskNationwide I have transferred over £600 out of my nationwide this morning to cover rates bills etc and the money is still not in my Ulsterbank account 4 hours later. This is now a monthly problem with your bank