Is Nationwide down?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Website (31%)
-
Mobile App (28%)
-
Login (28%)
-
Transactions (9%)
-
Withdrawals (3%)
-
Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Normanton, Birmingham, Northampton, Swadlincote, Glasgow, Rotherham, Islington, Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Website | |
| Birmingham |
Mobile App | |
| Northampton |
Login | |
| Swadlincote |
Login | |
| Glasgow |
Mobile App | |
| Rotherham |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Kirk Woolley
(@woolley3583) reported
@AskNationwide any help please ? Ta
-
Darren
(@Darren23830528) reported
@AskNationwide My debit card is declined whenever I use it , I ordered a new one as I assumed the old card was the problem but the issue still persists ?
-
schememaw 💚🤍💜
(@schememaw) reported
@AskNationwide Is there problems with payments going in today?
-
Basil
(@wasgon1) reported
@AskNationwide my phone has been stolen on holiday and I’ve tried to tell your team by phone call but they’ve just transferred me to the main switchboard 3 times. I’ve not been able to get through and notify you of any risk of fraud. Please help
-
MrFallick
(@MrFallickPE) reported
@AskNationwide This number couldn’t help me. Need to call back at 8am.
-
💕 Danielle Maycox 💕
(@DanielleMaycoxx) reported
@AskNationwide finding it impossible to download a bank statement which has my name and account number on!! Is there anyway to do this without having to request a paper one?
-
Kayleigh Boyle
(@kayleighxc) reported
@AskNationwide Im not sure about an error, but it wouldnt allow him to view his balance or withdraw from either cash machines. I even transferred money and that didnt come up the money i sent.
-
SuperWidzy
(@SuperWidzy2) reported
@AskNationwide just tried going online banking and you are experiencing problems getting account info?
-
Sam
(@SpreadTWord_Sam) reported
@AskNationwide I understand that. You have never let me go £5 ¥ver my overdraft before, let alone 80 over my agreed overdraft before. The money was there at 4pm, then at 5pm it wasnt. But I asked, have you had other issues with this today or yesterday, as I've seen similar questions from other
-
Steve
(@sjayphotography) reported
@AskNationwide I cannot access my account information on the app, are you having service issues?
-
Jamie Brian Evans
(@JamieBrianEvans) reported
@AskNationwide thank you for the great service. You froze my card for online purchases because you thought a payment was fraudulent. It turned out that it wasn’t but you called me and unfroze it very promptly. Thank you. Very much appreciated
-
Ali E
(@ali_m_eve) reported
@AskNationwide I can not login on my Mac. It tells me that there is a technical error. But according to your website the status is all working normally. I can login on my phone app. So I am guessing it is an issue with the mac interface ?
-
Kay Rafferty
(@VictoriaKaye10) reported
@AskNationwide Just spoken to Ryan at customer service. My wages haven’t been paid in this week, I’ve given it a couple of days as I appreciate you’ve had problems. His attitude, there’s nothing I can do, we haven’t had any problems, all without taking any of my details 😡
-
Kayleigh Boyle
(@kayleighxc) reported
@AskNationwide my dad (pensioner) gets paid today… he has been to 2 different machines 3x to withdraw his money to be told they cannot access his bank! I have covid and need to isolate and have no way of helping him! When is this going to be sorted?!
-
Peter mcclurg
(@peter_mcclurg) reported
@AskNationwide Appalling service today in Coatbridge. Branch busy so I deposited via machine outside. Now being told by stroppy head office that the deposits won't go into account till Monday at 5pm. Told to use machine inside branch but far too busy. An utter joke of a bank.
-
Jennifer
(@saturnseafrolic) reported
@AskNationwide please can you help me get your bank to unlock the £100 they are currently withholding just in case I put that much petrol in my car when the £10.01 I actually put in has been taken out already and my car wouldn't even hold £100 of petrol-well this week anyway?
-
Craig Martin
(@CraigsWorld) reported
@AskNationwide That’s the problem. I am not part of the U.K. App Store as I now live over seas! For security reasons is not an excuse to isolate anyone who lives abroad- the whole point of the app in itself is to make banking secure for its account holders not lock them out.
-
Cloudstrife
(@Cloudst93570413) reported
@AskNationwide Hi, I tried to make a payment to Tesco Mobile two days, but it didn't go through as my card wasn't authorised according to their website. But now according to my account there is 3 identical payments pending to Tesco Mobile. Is it possible to cancel these?
-
Sam
(@SpreadTWord_Sam) reported
@AskNationwide yesterday afternoon, when I know I had at least £60 remaining of my overdraft, I was declined payment, checked my balance and its showing £80 over my overdraft, I am missing approx £160, not in pending either, are there known issues? I've seen similar on Twitter.
-
Ian Rushforth 🏴
(@rushdoo_ian) reported
@ThemeParkerMark Hi Mark. I too had an issue using #ApplePay in USA with Nationwide. @AskNationwide have assured me it works (now) but they told me the same in 2019 so I'm not holding my breath. Has anyone used ApplePay with Nationwide in the USA successfully?
-
paul pledger
(@pkrpmusic) reported
There’s nothing more demoralising about queuing in @AskNationwide for 20 minutes because your damn machines aren’t taking cash deposits. Again. Or broken down. Are you going out of business? #PlymouthYetAgain
-
Kelly
(@KellyJayne1987) reported
Applying telephone service from @AskNationwide. Constantly being charged fees for an overdraft that’s non existent and transferred around the houses when I want to speak to someone to have issue resolved. 1.5hrs later and have not yet spoken to a competent human..
-
Sam
(@SpreadTWord_Sam) reported
@AskNationwide Would a delay in pending payments appearing also include an error of taking money out that isnt there, such as a direct debit? As normally, if there is not enough for it, you dont take it, or return it, or I get a text, and is shown on statement.
-
Nick Anderson
(@uknickand) reported
@AskNationwide You’ve let yourselves down for the poor interest rates. All my savings with chase at 1.5%. Child savings moving and also you lost me as a mortgage customer.
-
Twirl on that! 🍑
(@st4phend) reported
@AskNationwide I’ve had a pending transaction on my account for four days now from Uber. They’ve said they have voided this and I have to speak to my bank. Can you help?
-
Nic🦉🥅🏒
(@owlsteeler) reported
@AskNationwide hi is there a problem with the app? Iv been trying for 2 days to set up as a new user on the app and after outing in customer number and the other security details it always errors saying it’s your error plse try restarting the app? Lost count how many times now
-
GARY CLIFFORD
(@GWGC14) reported
@AskNationwide How can i call them if i can't get through ??? I don't want to raise a complaint i just want problem sorted , how can you not have an email for a sister mortgage company !!
-
ᴅᴇɴɪsᴇ sᴏʀᴀɪᴀ
(@dns_jpg) reported
@AskNationwide is there an issue with payments today?
-
roseyboy71
(@roseyboy71) reported
@AskNationwide arguably the worst call handling system encountered. Throw in a few other matters and you have a poor excuse for a service , very disappointing.
-
Keighley West
(@KeighleyWest) reported
Surprise surprise!! @AskNationwide card payments not working AGAIN!!