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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (26%)
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Mobile App (25%)
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Login (24%)
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Transactions (16%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Hitchin, London, Newport Pagnell, Woodford Green, Bolton, Bretherton, Bilston, Hounslow, Bedford, Manchester, Mansfield, Cheltenham, Kingston upon Thames, Preston and Mitcham.
| City | Problem Type | Report Time |
|---|---|---|
 Hitchin |
Mobile App | |
| London |
Mobile App | |
| Newport Pagnell |
Login | |
| Woodford Green |
Mobile App | |
| Bolton |
Website | |
| Bretherton |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Emma Griffiths
(@Emmadees1) reported
What’s going on @AskNationwide ? I’ve been looking all day it’s still saying payment services are broken - no money in or out!
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⚔️ IanMWonnacott ⚔️🛡
(@wonnacott_m) reported
@AskNationwide Well that’s no help when I need the money now!!
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Zobo
(@Cheekybum69) reported
@AskNationwide @emapples Your link isn't even working !!!!
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Leah Nelson
(@leahbn1) reported
@AskNationwide is there an estimated time this will sorted? It’s 4 days before Christmas people have a right to access their own money! Will there be compensation for this?
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Panda Green
(@PandaGreen5) reported
@AskNationwide Nationwide how are apologies for any inconvenience caused going to feed my kids tonight? And get the other customer diesel in his car? You need to provide us with a working link and a time frame!
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Graham
(@GrahamBH20) reported
@AskNationwide I've just read some tweets about families who cant eat tonight and mortgages that wont be paid and all you have done is send a generic reply. That is shameful and disgusting in how you are handling that with no offer of support.
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Matt Gould
(@MattGou96190980) reported
@AskNationwide @DonaSeagrave I have until 10pm as well, and like yourself I’m away working until Xmas eve this has ****** so many peoples Xmas
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Mozza
(@MozzaCol) reported
@AskNationwide are an absolute nightmare, issues near enough daily. Sort it out ffs
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squeak2017 🐱📚🐎🏛🏺
(@squeak20171) reported
@AskNationwide What a surprise. Your chat function is switched off. Your message service is switched off. Customers cannot give you the feedback you request because you would find out how dissatisfied they are with your service.
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Chop Em Down War Dog
(@JMTheBlue) reported
@AskNationwide @Tuppence68 “Everything else should be working normally” She didn’t ask about everything else, she asked for a response to her question
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Megan Smith
(@Mamasmith270427) reported
@AskNationwide @DannyWebber87 Does this mean you fixed the problem and now it’s just a wait for payments to touch our banks ?
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Chloe Brander
(@brander_chloe) reported
@AskNationwide Would like to know when I'll be able to access my money please and what is causing the delay! I was going to go do Christmas food shopping tonight.
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simon
(@boriscarter52) reported
@AskNationwide This doesn’t help it’s been sown since 7am not good enough are you compensating customers?
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Caro
(@cefasox36) reported
This very long delay on inbound payments to people's accounts is disgraceful.The fact you aren't giving a reason or an ET of when it'll be fixed is poor customer service. What will you be doing to compensate people for the stress you are causing? Surprised at you @AskNationwide
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Jonny.
(@Gauldfish) reported
@AskNationwide Hello, I understand there is an outage today regarding payments. My other half sent me some money this morning, it appeared to arrive in my account but then was removed. Should this at some point arrive back into my account? Or back in hers? Thanks very much.
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Joanne W
(@Lancslass79) reported
@AskNationwide does the current payment problem include wages not being paid when sent? Do you not think an email to all customers is worthwhile given it’s so close to Christmas and the bank holidays next week will affect outgoing payments?
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Sam storer
(@Samstorer11) reported
@AskNationwide @kindcarer Yeah working hard doesn't help people get paid and get food in!
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Panda Green
(@PandaGreen5) reported
@AskNationwide The link isn't working I'm afraid
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Luke Swann (🦢)
(@_LukeSwann) reported
from
Hexton, England
@AskNationwide hello, can you please tell me how much longer the mobile banking payments are going to be down for?
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Chelsea Little
(@chelsealittle23) reported
@michaelaellen @JodanaSandyXx @AskNationwide I have been on to Scottish power for the last 3 hours! They also are having payment problems ,xx
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James
(@d5xtrading) reported
@AskNationwide WOW!!! still problems!! thanks a whole lot for the trouble you caused today!! there is a very vulnerable person sat in misery today/tonight due solely to this problem today! unacceptable! i needed full access to money today! it was so important! you have no idea!
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Bob
(@lamumbachunga) reported
@AskNationwide hi, my friend has sent money to my flex account. It’s showing that it has gone out of their account but it’s not arrived into mine. Will this just go through later when the problem is sorted?
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Fish1954
(@Fish19541) reported
@AskNationwide @JodanaSandyXx 5 days cos there all out spending there money that we haven't got!!! Terrible!
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Graham
(@GrahamBH20) reported
@CentreLeft_ @AskNationwide I've just read some tweets about families who cant eat tonight and mortgages that wont be paid and all you have done is send a generic reply. That is shameful and disgusting in how you are handling that with no offer of support.
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Brian Cuthbert
(@bycuthbert) reported
@AskNationwide do you have a timescale to fix your payment problems? I have bills to pay.
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Jacob Evans
(@JacobEv72196230) reported
@19DIORHAZ @AskNationwide A lot of people do their shopping 20th-23rd, worst part is support won't tell you the problem, they claim IT doesn't know what's gone wrong. Sounds like outdated software to me, nationwide will fail if it doesn't keep up with the times
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Katy ♡
(@KatyxMarie) reported
@AskNationwide when will the payments issue be fixed?
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Frances nicoll
(@fnicoll17) reported
@eilidhfairfoul @AskNationwide This is ridiculous I sold my car this morning the lady that bought it opened her account and showed me it has gone from her account .this is Christmas money ... Come on ..sort this out we don't all have access to other funds in other accounts we are waiting in wages and payments
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Lisa j martin
(@lisammartin2003) reported
@AskNationwide how much longer are your payments going to be down for, ?
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Bob
(@lamumbachunga) reported
@AskNationwide @ClaireHobby2 Working hard!!!!! It’s been 8 hours you absolute whoppers. Final straw with these clowns, I’ll be banking elsewhere after this