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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (29%)
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Login (29%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Normanton, Birmingham, Northampton, Swadlincote, Glasgow, Rotherham, Islington, Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Website | |
| Birmingham |
Mobile App | |
| Northampton |
Login | |
| Swadlincote |
Login | |
| Glasgow |
Mobile App | |
| Rotherham |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Dennis
(@dennis1a1) reported
@AskNationwide Afternoon. Please can I ask what time the cut off is for same day transfers on a CHAPS payment made online? I know that they can only be done on working days. Thank you
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Andrew
(@metalbawksez) reported
@AskNationwide been a customer for 20 years and @AskNationwide refuse to close my account. Shocking.
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Charley Lewis
(@CharleyLewis95) reported
@AskNationwide @MattiBeaut @AskNationwide got the same issue! Starting to become a joke now..
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Kayleigh Tanner 🇪🇺
(@DailyKayleigh) reported
I will forever be loyal to @AskNationwide for their stellar customer service 🙏 No other bank (or building society) comes close to these legends!
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Steve
(@Zeph74) reported
@AskNationwide down again? I can't access my online banking.
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Postman1983
(@Postman19831) reported
A massive massive thank you to @AskNationwide, I was a victim of Fraud on Friday with over £260 being spent from my account. Within 24 hours they had shut down the account and refunded me the whole amount lost. Amazing service. Hope they can go further and catch the scum.
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Röd Walker
(@roderickiwalker) reported
@AskNationwide It’s your iPhone App that’s broken, your App is working on my Android work phone.
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Röd Walker
(@roderickiwalker) reported
@AskNationwide Yep, working now 👍
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john mcglade
(@johnmcglade8) reported
@AskNationwide having difficulty with logging on to savings ac on pc. Passcode not recognised. Tried passcode reset and says you're having technical problems. How can I get this sorted?
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kevan ramsdale
(@KevanRamsdale) reported
@AskNationwide Dictating the terms by which you provide a service breaches S29 P2a & 5a EA2010, i don't need any further prima facie evidence but i do my data #disabledhatecrime #DPA2018breach need a call from head of legal as this #disabledhatecrime is to be pursued due repeated breaches!
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Sue Rowe
(@SueRowe11080340) reported
@AskNationwide when a spouse dies is it normal procedure to block a joint current account or savings account to the surviving spouse? Trying to decide whether we need an LPA for the future
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Tettie
(@tettiep) reported
@AskNationwide is your system down I cannot access my accounts?
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TractorJem
(@TractorJem) reported
@AskNationwide neither your app or online are working...when will this be fixed.???
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Alex Croft
(@Alexcrofty2000) reported
@AskNationwide I'm having problems using my account to pay for items. It keeps saying my bank can't be identified or that you are having technical difficulties when I try and do bank transfers.
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Loraine
(@lbennison656) reported
@AskNationwide help please take the verification off,I am overdue on some of my payments because I can't get back into the accounts I am trying to pay,it's doing my head in , please take it off.
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GeoffVader
(@GeoffVader_) reported
@AskNationwide I wasn't using the app, it was your website refusing to let me login, I called the phone number and your staff told me they were aware of the problem and were working on it - your online banking was completely down for about 30 minutes, but thanks for the useless suggestion
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Steve
(@Zeph74) reported
@AskNationwide We're Sorry there's a technical problem
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M B O
(@MattiBeaut) reported
@AskNationwide Yes it is… absolutely ridiculous service - puts no faith in my bank when they’re always having issues.
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carlielouisehome
(@Carlielouiseho1) reported
@AskNationwide Not for that account, when I log in, it only shows my savings and ISA
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Kath Maguire
(@ActiveKritizen) reported
@AskNationwide @EnglandFootball Wtf? This what you are doing with my savings?
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Tim Standring💙
(@timstandring) reported
Hey, @AskNationwide @sainsburys can you talk to each other please. I have a pending amount for fuel on my account since Sunday and have no access to those funds. You both tell me it sits with the other party and I'd like you to sort this so I can have my money back. Please
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Victoria Scott
(@Victori10090069) reported
@AskNationwide I was told there would be a 10 minute wait when I called. I have now been on hold for 38 minutes with no idea how much longer... Really disappointing service.
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JGA
(@GonzaJA99) reported
@AskNationwide It isn’t obvious from you website or app which are the member only products. Are there any?
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TractorJem
(@TractorJem) reported
@AskNationwide your systems are down yet again.....
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John Simpson
(@JPSimpson88) reported
@AskNationwide Thanks now I can't access money in my account, how long will the fix take?
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Röd Walker
(@roderickiwalker) reported
@AskNationwide Is your iPhone App that’s broken, The App on my Huawei phone is working - at the moment.
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🚴🏻♂️ Paxo ⛷
(@skiingrhino) reported
Is your app really down again @AskNationwide? You must have the worst IT system in banking
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Joyce Mcskimming
(@natcall152) reported
@AskNationwide It was an triple access saver and it’s dropped to an instant access saver with virtually no interest and I want it to go back to a triple access
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James Finegan
(@_JamesFinegan) reported
@AskNationwide hi, I currently have a help to buy isa with you but I'm looking at opening a LISA, do Nationwide offer this or will I need to look elsewhere?
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kevan ramsdale
(@KevanRamsdale) reported
@AskNationwide Just received email ref oct 2021 DSAR requiring me to download adobe software with 4 access to my data! #disabledhatecrime jake marianne ammy owers no idea what DPA2018 requirements are or how to comply withEA2010 need docs via email no redactions tday 71days late!