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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (28%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Rochdale, Dunstable, Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Rochdale |
Mobile App | |
| Dunstable |
Mobile App | |
| Fulham |
Login | |
| Hove |
Website | |
| Cambridge |
Website | |
| Milton Keynes |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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John McMillan
(@Jdf_1394) reported
@AskNationwide hi my new card has appeared on the app when I log in to my online banking and has been there for about 4 days but I haven’t received the card yet any idea how long after it appears in this that it takes to arrive to me?
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Simon Fairclough
(@snfairclough) reported
@AskNationwide According to your website your phone lines close at 12.30 on Saturdays.
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KPD75
(@KPD752) reported
@AskNationwide And yes it was a flex account. Your website also states you can withdraw cash in a branch, so if things have changed please advise and we can remove all family accounts from you and find an alternative that provides a friendly counter service
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Tc
(@Tc13115325) reported
@AskNationwide I want to transfer 65,000 but can only do it over initial deposit and 5 working days thereafter which would equate to 60,000 according to you're reply. Can you advise?
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Bryony Roberts 💙
(@brypie78) reported
@AskNationwide Are there plans to get rid of the card reader? Particularly for paying people who I've previously paid. I already have it set up for biometric log in on the app - it's a bit 2010 to then have to use a card reader too. Please say that's being updated! Thanks.
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Benjamin McIver
(@benjamin_mciver) reported
@AskNationwide Tried using Xperia I III, same error page.
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Lindsey Bain
(@LindseyBain2) reported
@AskNationwide It was never delivered and the contact details on the site I ordered it from were fake.
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ella harvey
(@ella_93) reported
@AskNationwide I haven't been able to log in to online banking for 2 days, keep getting 'we are experiencing technical issues' is this a known problem?
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Alex Coker
(@AlexCok36772033) reported
@AskNationwide please advise why my account has disappeared from the app these last few weeks. Is this a common issue / how to fix please ?
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David White
(@DavidWhite_IO) reported
@AskNationwide how is your fraudulent helpline only list and stolen? What on earth is the point? Horrendous! (And you compensated me twice already for horrendous customer service) now I have an issue you can’t/ won’t help
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European1n(U)K
(@European1nLdn) reported
@AskNationwide I want to make a payment via BACS and neither the online banking portal nor the App seem to allow this. Please help. Thanks
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Benjamin McIver
(@benjamin_mciver) reported
@AskNationwide I seem to be getting generalerror page whilst trying to login. 🙄
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Benjamin McIver
(@benjamin_mciver) reported
@AskNationwide There's no point in that, as I'm not switching browsers before knowing the problems with the current one.
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KPD75
(@KPD752) reported
@AskNationwide The service was atrocious. Her local branches have recently closed and this branch was an alternative. The CA serving her was just rude.
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Joanne Baker
(@MsJoBaker) reported
@rosetintedtw @AskNationwide I'm in exactly the same situation. 57 mins on hold and it has rung me off. Back of the queue again. Awful service!
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Stuart Langridge
(@sil) reported
@MostFoolhardy @AskNationwide might be a good plan for someone who isn't me, this. If I did it... I'd burn my flat down or something :) But nice hack!
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mostly salt & fat #blacklivesmatter
(@simonmcc) reported
from
Lisburn, Northern Ireland
@sil @AskNationwide As a loyal Nationwide customer, this is why I have kept my @monzo account active, much easier, especially if the payee wants reference text per transfer.
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TelMickle
(@boy_sitness) reported
@AskNationwide I cant get an answer, can i walk into a branch and ask someone to help?
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🖤 Kate 💛 Ne0nnet 🖤
(@Ne0nnet) reported
When someone dies can someone else log in to their bank account and transfer money to their account, or is that fraud? @AskNationwide @HSBC_UK @LloydsBank
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William welsh
(@William87102886) reported
@AskNationwide are your internet banking services working normally? I've been trying to make a faster payment it says the request has been received but then is sending the money back as a correction.
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Caz Fisher Moran
(@cazfisher) reported
@AskNationwide is your app down? Nothing working??? Cant pay bill to amex??
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Helena Foreman
(@Helena68uk) reported
@AskNationwide Exactly what I said happened!!! So to bank £30 worth of one demonination coins takes 5 trips to go into one account - when Covid is rife? Ridiculous. He had my card, why not at least take £5 more for my account? I have health issues so we take precautions.
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Alan Johnson
(@alanjohnson03) reported
@AskNationwide Why not block betting sites, other crypto exchanges or stock market buys, they are as much of a risk to customers funds! If restrictions aren't lifted soon sadly you will be losing a customer of 30years. Restricting Binance has already cost me double by using other exchanges
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rose
(@rosetintedtw) reported
@lv your ‘breakdown cover’ is truly awful. My husband has been waiting 5 hours in the cold for you to get to him despite being told it would be under 2 hours. Will be cancelling our @AskNationwide accounts and finding alternative cover.
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Hungry_Adam
(@AdamJm1990) reported
@AskNationwide I want to message you but your website directs me to your phone number, I would rather not call, how can I message for advice on account switching? And if I am eligible for the £125 bonus? Thanks
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Hannah Judd
(@HannahMarsh3) reported
from
Farnborough, England
@AskNationwide trying to download my statements online, but it isn't working? Problem your end? Or mine? 🤔
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JEB
(@jeqkanga) reported
@AskNationwide so how do I get a better quote for my house insurance your quoting double what I get on line search..and that's with 25 years + Being a customer. So not much of discount
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Nina Morris
(@Mario1981Nina) reported
@AskNationwide I would need to try that, but in all honesty when I'd tried to contact them during the tenancy they were very slow and unhelpful.
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Keith Ledson
(@keith1403) reported
@santanderukhelp if other banks ie @AskNationwide can tell you when your next credit card statement is due, why can’t you? I’m not asking to fix the date, but notice of when the statement will be, would be really helpful in planning expenses.
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Jen
(@Jen_Crowe17) reported
@AskNationwide Just tried and yes same problem on website. Thank you will phone now