Nationwide status: access issues and outage reports
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (26%)
- Mobile App (26%)
- Transactions (12%)
- Transfer (6%)
- Withdrawals (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Hackney, Milton Keynes, London, Great Dunmow, City of London, Harringay, Birmingham, Sheffield, Ross on Wye, Manchester, Liverpool, Glasgow, Eastbourne, Letchworth Garden City, and Kettering.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Login | 17 hours ago |
|
Milton Keynes
|
Website | 18 hours ago |
|
London
|
Mobile App | 20 hours ago |
|
Great Dunmow
|
Transactions | 20 hours ago |
|
Great Dunmow
|
Website | 23 hours ago |
|
City of London
|
Website | 2 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Vee (@FabVeronika) reported@AskNationwide I'm getting to the point now that I am no longer comfortable with my salary going into my current account with you due to continuous issues. 3hrs I've been waiting for a transfer to go through from my @monzo account. Don't bother copy and pasting an excuse.
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Will Mcgookin (@WillMcgookin) reported@AskNationwide Banking transactions not working 😳
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Kerry Riley (@kezza2022) reported@Man_Power_Music @AskNationwide This is an absolute joke. Ia enter answer to your customerd needs to be told what has happened and why has it happened a d when exactly will it be working my husband can not now go yo work as I need money out payments ha e been made I to the account today and no where
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Phil up my stocking Simons 🎄 (@PhilipSimons18) reported@coffeesteve3 @DaisyDom19 @AskNationwide Well. Now I am not so sure. Because they said a problem like this is usually solved after a couple of hours. But that was about five hours ago. And their replies seem to have gotten more vague since then.
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Casper (@casperthegh0st) reported@AskNationwide @mistry_bhaven Same problem here too. What’s happening?
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VG18🇨🇭🇬🇧 (@cattyvg18) reported@AskNationwide @Nat_Bat21 I’m guessing nationwide is going to cover all the late payment fees thanks to your payment issue still unresolved 7 hours after I paid money in!!!
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souls (@D3ADS0ULZZ) reported@AskNationwide @NGONIE__ How long will it take to fix
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Emily Appleby (@emapples) reported@AskNationwide would actually appreciate reviving my Christmas paycheque today.. absolute joke, I can't access any of my money. Stuck at home with covid and can't do any online shopping
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Kelly Garrett (@KellyRN_) reported3 days of shopping left before Christmas and @AskNationwide seem to think it’s ok not to tel us there’s an issue with sending and receiving money until AFTER we have done it?!
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zowie colwell (@zowiecolwell) reported@AskNationwide seriously how much longer till I can access MY money! Shocking! Nearly 7 1/2 hours of it being down!
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Sue Evans (@SuePowe69250476) reported@AskNationwide @BeeBeeston All very well, but the fact that our accounts can't RECEIVE payments is a huge problem so we do need to either have it sorted or for you to honour payments going out even if no funds
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JELLYFISHMOON (@JELLYFISHMOON1) reported@AskNationwide @JernlovCT I am sorry but this is a problem. Time frame NEEDED
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Kayleigh rogers (@Kayleig61572358) reported@AskNationwide Hi is there any timeframe for the payment issue to be sorted I've been waiting all day this isnt right especially before Christmas people have Christmas shopping to do
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Danielle Durrans 🌈♿🌹🧡 (@DanielleDurrans) reported@AskNationwide have the systems gone down or are you recognising I need to stop spending and being the sensible one ?
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Mukesh Malhotra (@exCllr_Mukesh) reported@AskNationwide systems still not working and I’m getting really concerned that their systems have been hacked or something else. #cybersecurity could be an issue. Anyone else having problems
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The Raging Moon (@IvorThomas19) reported@AskNationwide URGENT. why aren’t you posting proper updates and information on today’s outage. I was told it would be fixed by 2pm
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Steve TMQ (@stevetmq) reported@AskNationwide I would love to give a gift but delays in getting my pension due to your banking problems means I can not.
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Richard Williams (@Reggiewoo83) reported@AskNationwide what a shambles. Customer service says they can’t do anything and to just wait... how long? How many payments are queued? How many have been processed? How long is the average wait? Anyone of of those would be great. Not happy, expect compensating for this
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ゾーイ (@footums) reported@AskNationwide how long until the payment issues@stop???
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Laura Edwards (@Lauraedwards01) reported@AskNationwide my account says payment issues and I am unable to make outgoing and incoming payments. How can this be rectified?
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Casper (@casperthegh0st) reported@redsquirrel13 @AskNationwide Same issue here
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Kelly Jackson | It’s More Fun In Your 30s (@Kelly_Jackson88) reported@AskNationwide this is absolutely ridiculous. Payments have been down for hours. I need access to funds I sent to PayPal by 4pm.
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Gaza (@Gaza50451722) reported@AskNationwide I transferred money today before 8am to Halifax it's left my account and says sent, why has it not reached Halifax if this problem didn't start to after that
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Dona Seagrave 💙💙 (@DonaSeagrave) reported@AskNationwide when will the problem be fixed I have until 10pm to pay my asda order otherwise it will be cancelled and I cant get to shops as I'm working up until Christmas eve and there's no more deliveries. And I need my wages cleared
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Samuel Ball (@FatSam92) reported@AskNationwide @Nicolef1Penney Karen that is a little bit rude. Please explain us what is issue for you? Do you have cow running round garden try to power your service?
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Keran (@longdickjohnsin) reported@freakyf1shguy @AskNationwide Its never done this before with me. Its been going on for hours and it's a total mess. @AskNationwide any answers?? Can I have access to my own money I worked all month for please????
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Puddin (@saraheds123) reported@AskNationwide when will these issues be fixed! It’s now nearly 3pm! No monies in or out 2 days before Christmas! How do you propose people buy their Christmas food etc when their wages aren’t showing in their bank?! Nationwide Answers needed asap!!!
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joy ball (@joyfull123) reported@AskNationwide u don’t reply so how come u say u r here to help 7 days a week lol
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Scott Bennett - Great Scott! - Tour 2022 (@scottbcomedyuk) reported@AskNationwide when are you going to resolve this issue with payments? Senders won’t be around soon to resend payments, this isn’t great service. Money will be delayed when people need it.
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Steve TMQ (@stevetmq) reported@AskNationwide I noted a problem with incoming payments. We get our pension paid in to our account and was expecting a payment before christmas so I hope things will not mess up and we will be back to normal. If your here to help it would be good if you covered delayed pensions.