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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (55%)
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Website (26%)
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Transactions (6%)
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Login (6%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Manchester, Leeds, Oxford, Hinckley, Reading, City of London, Stoke-on-Trent, Alfreton, Harwich, Ilkeston, Waltham Forest, Edinburgh, Poole, Poplar and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Mobile App | |
| Leeds |
Transactions | |
| Oxford |
Website | |
| Hinckley |
Login | |
| Manchester |
Withdrawals | |
| Reading |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Drew Conley
(@DrewConley17) reported
@AskNationwide I've recently gotten a new phone and when I installed the banking app, I put all my details in, checked many times that they're correct and yet it still gives an error message saying that one or more pieces don't match the records. Is there anything I can do?
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Paul Sheen
(@sheenyp1970) reported
@AskNationwide on you website you have a document FlexPlus Travel Insurance summary of changes effective from 1 January to 4 October 2021. As I'm looking to book a trip can you confirm that this document is current or when will it be updated?
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Richard Carter
(@Richardmcfc) reported
@AskNationwide still unable to use my app to do my banking and check my balance. That’s nearly a week. Disgraceful that they refuse to help This matter. No idea what’s happening with my balance, direct debts etc.
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Cddk
(@insure_cddk) reported
@AskNationwide Ok. Is a card reader necessary if i want to pay someone new on internet banking? (Especially if im in another country and i dont have access to one), am i able to use other security details to make a payment?
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kevin mcgregor
(@kmcgregor67) reported
@AskNationwide I have been looking for a live chat on the website but there is nothing there. Can you please advise
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kevin mcgregor
(@kmcgregor67) reported
@AskNationwide No been a Customer for years. Actually it's for a nationwide account as it's loan repayments from nationwide
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G
(@GuidoMichellios) reported
@AskNationwide Yes I have already tried that. As I say it’s a server side error message. Most likely related to my account. Thanks
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mancs boi
(@DjmarkieT) reported
@AskNationwide Yes Jon I have uninstalled and reinstalled and stuck on that page doesn't even take me to the login page!
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TJ
(@TEEJAY67) reported
@AskNationwide No you are not. You reject potential fraudulent payments and lock up my account and I have to wait 7 days. All you keep doing is blaming the merchant for something your procedures created Nationwide have appalling customer service
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David Seale
(@davidseale1985) reported
@AskNationwide Hi yes. The first thing I tried. I can log in on the web etc just not on the app.
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John Sellwood
(@10fun) reported
@AskNationwide You give yourselves 3 weeks to pick up the phone to someone with a complaint?? Don’t strain anything trying to help….
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Kyle Clayton
(@kclayton91) reported
@AskNationwide what a great service your providing not !!!! Putting the phone down on me due to the fact for asking to speak to a manager , joke of a service, causing undue stress for no reason other than not having a back bone and listening to the truth stay clear.
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Matthew
(@MatthewHuntxr) reported
@AskNationwide Hi Emma, tried that and unfortunately it still won’t go through advising it is a technical problem?
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Ruth Fox
(@RuthF101) reported
@AskNationwide I’m on the phone to your colleagues worst server EVER.
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sinisterfntsy
(@BullseyeOf) reported
@AskNationwide I cannot send anything to any of my payees even when I use my card reader it always says there’s no service availability. This has been irritating me for the past year or so. Is there anything or anyway to fix this!?
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Daneel Monkeygaarden
(@Monkeygaarden) reported
@AskNationwide Hi, mortgage account has disappeared from App/Online banking. Have reported via the website & it says that could take 5 days to reappear. Why would this happen?
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Ryan Hudson
(@IamRyanHudson) reported
@AskNationwide since iOS15 I’ve not been able to access the Nationwide app it just hangs at ‘talking to nationwide’. I’ve reinstalled, restarted, tried 4G & different WiFi networks and nothing!
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PalfreemanDave
(@JDPPhotoUK) reported
from
Huddersfield, England
@AskNationwide Hi there. I’ve just been working on opening an account. One of the steps involves taking a picture of ID. But the camera fails to focus so close up. It would make more sense to be able to upload a copy of the ID.
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🎃 InsomniaBlink 🎃
(@ImxInsomnia) reported
All I’m trying to do is transfer a lot of money from my old bank to my new account. But @AskNationwide are making my life so ******* hard. This is my bank, and that money is important and their **** app gives me search limits. Then bullshit me in DM that there’s no limits
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Jimmy
(@jimich38) reported
@AskNationwide @Baahuballii The app is now working again on 15.1 beta 4 that was released yesterday.
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𝕍𝕚𝕔𝕜𝕚 𝕊.
(@vix_2012) reported
@AskNationwide Finally got a response… there are issues with loan repayments on that day and your IT are looking into it but I still have no idea when it might be resolved, I’m finding the whole situation worrying as I can’t stop other payments eating into the funds allocated to pay it.
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Lesley ❤️#nhslove❤️
(@1958Minerva) reported
@AskNationwide Thank you. That was speedy & appreciated. I shouldn't have been messed around on the phone as I was especially as that fact isn't clearly available on the website. Please pass my comments on to the relevant department.
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Matthew
(@MatthewHuntxr) reported
@AskNationwide Yes, I’m clicking on the switch to nationwide from the drop down list on my flex direct account
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Brogan 🐝
(@SandysBitxh_) reported
from
Bexleyheath, England
Heya! The company I work for tried paying me on the 6th but it’s being bounced back and not going into my bank account? I’ve just got off the phone to them and all my details are correct for them. Any help? @AskNationwide
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Ady Longmate
(@LongmateAdy) reported
@AskNationwide Waste of time . I'm sure I won't get this problem with my next bank.
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Mark Bush
(@mjb8028) reported
Is there an issue with @AskNationwide card payments at the min (about half hour ago) just paid for parking, haircut and some food and all seemed to take ages to go through
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liz cleere
(@lizcleere) reported
@AskNationwide I'm in Ranau, Malaysian Borneo, but ATM not accepting my debit card. Also unable to pay hotel bill. Help!
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Trev Hagger
(@haggi76) reported
@AskNationwide would you be able to help me please? I need to ask something but I don’t want to ask in public. Thank you.
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Steven gude
(@steven_gude) reported
@AskNationwide I got a text saying its on hold though until receive t&c but an email saying switch is all going ahead? Thanks for your help
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SNPOKEMON
(@Snpokemon09) reported
@AskNationwide I’ve got a duplicate debit on my statement - same company same amount. I’m aware there was an issue affecting a small number of customers. How do I get this sorted?