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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Login (29%)
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Mobile App (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Wells, Hounslow, Derby, Sunderland, Chatham, City of London, Altrincham, Motherwell, Doncaster, Alloa, Ipswich, London, Normanton, Birmingham and Northampton.
| City | Problem Type | Report Time |
|---|---|---|
 Wells |
Mobile App | |
| Hounslow |
Login | |
| Derby |
Login | |
| Sunderland |
Website | |
| Chatham |
Login | |
| City of London |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Paul the Cyclist, was a PLEB,
(@cyclist13) reported
So this week, car broke down and got fixed, car broke down again and getting fixed, Both @AskNationwide and @VirginMoney dont answer phones in their call centre customers annoyed i cant get to them to do their jobs, and big bill to fix car.
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sparkyannc
(@sparkyannc) reported
@AskNationwide Online banking keeps failing - same a few hours ago. Says there’s a technical problem if I try to log in. Incognito mode let me log in but then I got the same error when I tried to transfer some money.
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crystal bling
(@crystalbling55) reported
@AskNationwide terrible service waiting on phone for days to speak to customer service Credit card services. No one answers phones!
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adrian smart #8⃣7⃣4⃣
(@adiuk_28) reported
@AskNationwide Live chat is not working properly I can’t stay on here all day
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Mike Beswick
(@MichaelBes) reported
@AskNationwide No thanks after 25 years being a customer it's time to move on so many better deals out there !
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Kev Marriott
(@kevmarriott) reported
@AskNationwide The issue with the card was resolved over the phone. The agent like you also said it shouldn't happen but it did. Errors of this nature should be investigated it may lead to identifying a security weakness.
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Mary
(@Mary25694234) reported
@AskNationwide just had phone put down on me. Is there a technical problem?
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A Liverbird Upon My Chest
(@Chris_1892_) reported
@AskNationwide @England @Lionesses Please stop the awful adverts, the latest one, some horse toothed narcissist banging on about herself 🙄
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Jerry Gee
(@JerryGe42936313) reported
@AskNationwide You could help reduce money worries by not increasing mortgages rates YET AGAIN and make less profit to help customers you care about?
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Ziz Draws Too
(@ziz_draws_too) reported
@AskNationwide How do I order a new card reader again? My one has broken again and I can't remember how I got one before, I'm sure this is my 2nd or 3rd...oh dear.
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Tom PositiveLad 🇺🇦
(@PositiveLad) reported
@AskNationwide I can’t seem to sign in on the mobile app this morning. I just get the technical error screen. Also, why has it been SO SLOW to load lately?
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Simon Walker
(@Graftarian) reported
@AskNationwide How can you have cash ISAs paying 0.1%? It should be illegal ripping off loyal customers like that. My other half had over £5000 in her account and got interest of 54p last year. What an awful company taking advantage of the mentally disadvantaged like that.
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Baloney
(@tb78) reported
@AskNationwide after changing my external bank to link to my savings acc. All accepted. Is there a period of time you have to wait to transfer as tried & not working #help
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RealityCheck
(@Complyorcry) reported
@AskNationwide giving @TheAA_UK my bank account details to log a break down is not the best security idea 🙄
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sparkyannc
(@sparkyannc) reported
@AskNationwide And now it's asking for a telephone passcode I simply don't have, as it seems to be different from the one I use for online banking. I need to pay my landlord today and don't have time to go to a branch. Any clue as to why your system says online banking is up when it's down?
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Joanne Hazzard
(@Jo04979039) reported
@AskNationwide Thank you it appears to be working again now
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Mary
(@Mary25694234) reported
@AskNationwide please can you follow me so o can do you. Twice I've had phone put down on me. Not sure if it is a technical issue. I need the fraud department please
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matt
(@matt56298376) reported
@AskNationwide We’ll I am moving all my saving from national wide to Skipton BS with 2.5% - damn site better that the crappy rates at the nationwide
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Marcia
(@marciah212) reported
@AskNationwide are payments all working ? I’m waiting on a payment and haven’t received it yet
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Ken Gipson
(@KenGipson1) reported
@AskNationwide I am having problems contacting Nationwide this morning. I've tried online chat and telephone and I have to say the experience has been awful.
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Joanne Hazzard
(@Jo04979039) reported
@AskNationwide is the banking app down ?
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Davey ROBERTSON
(@DaveyROBERTSON4) reported
@AskNationwide I would not join your bank and want to stop my switch because you failed to inform me of an error and I will be making a complaint to the ombudsman
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Creative Rally
(@CreativeRally) reported
@AskNationwide are there any issues known at the moment with direct debits? I’ve just noticed one should have gone yesterday but hasn’t?
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Gwilym Hughes
(@GwilymHughes2) reported
@AskNationwide I can’t transfer any money from my Nationwide account. I just get an error message ‘We’re sorry. We’re currently experiencing a technical problem’. I have had this issue for two weeks now.
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Old Skool Gaming
(@Chuck7even) reported
from
Elmstead Market, England
@AskNationwide for the love of god, please stop making TV adverts! Awful.
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The Fhantom of the Mop Era
(@creditlesscard) reported
@AskNationwide you’re talking head advertisements on television are as awful as they are non-believable! Twee can’t-wait-until-the-English-language-mangling nonsense stops! Alternatively, make them a bit longer and we can make a cuppa!
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide This is a joke - Nationwide have bad practices from the top down.
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Lynda Rayson
(@LyndieLou100) reported
@AskNationwide Maybe re-educate you team then because the lady was adamant there is no complaints team number! Feedback is a gift…they’d if you would like to improve your customer service :-/
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Daniel Tynan 💙
(@dftynan) reported
@AskNationwide given the interest rate rise today, which I'm hoping isn't a surprise to you, how long will it take you to change your savings rates? #service @MoneySavingExp @MartinSLewis
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Paul McKigen
(@paulmc_96) reported
@AskNationwide hi is the Internet banking app down ? I can't get on it but it says the service availability is fine.