Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Nationwide problems in the last 24 hours

The following chart shows the number of reports that we have received about Nationwide by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Nationwide Outage Chart 01/27/2022 12:10

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Most Reported Problems:

  • Transactions 44.81% Transactions
  • Mobile App 25.55% Mobile App
  • Transfer 17.50% Transfer
  • Login 4.72% Login
  • Website 4.53% Website
  • Withdrawals 2.89% Withdrawals

Nationwide Outage Map

The most recent outage reports and issues originated from Derby, London, Welshpool, Richmond, Northampton, Kettering, Exeter, Fulham, Carlisle, Rochester, Peterborough, Altrincham, Newtownards, Kingsbury and Birmingham.

United KingdomDerby Login
United KingdomLondon Website
United KingdomWelshpool Mobile App
United KingdomRichmond Transactions
United KingdomNorthampton Transactions
United KingdomLondon Transactions

Nationwide Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:
  • WillDog1210 William McFadyen (@WillDog1210) reported

    @AskNationwide Hi Nathan I’m very aware how to setup payees but the problem for me is I have a Chip and Signature card (that does not require my pin), and so how would I setup a payee without the need for a card reader

  • eliappleisahoe ky ⚜ (@eliappleisahoe) reported

    @MissJha0 @AskNationwide I'm having issues with that too, a direct debit didn't go out and something I just tried to order wouldn't go out either

  • TheRealMoscha Moscha (@TheRealMoscha) reported

    @AskNationwide can't through on the phone about my banking problem can we speak over DM?

  • RachelH79818829 Rachel Hedges (@RachelH79818829) reported

    Really disappointing service from @AskNationwide today. 2 hours on the phone and still not had question answered.

  • Eustaciasworld Eustacia (@Eustaciasworld) reported

    @AskNationwide Online via the Internet. There were also problems via the app.

  • JSomersetActor James Somerset (@JSomersetActor) reported

    @Huntpl @AskNationwide It’s started working again now for me so hopefully they’ve fixed it and it was only a short outage

  • JSomersetActor James Somerset (@JSomersetActor) reported

    @RichGreenArena @AskNationwide It’s started working again now for me

  • SCHNIZZER Chris Nisbet (@SCHNIZZER) reported

    @AskNationwide 35 mins on hold, are you sure? Awful service

  • Carolinerebisz Caroline Rebisz (@Carolinerebisz) reported

    @AskNationwide Logged off and on and now working

  • JSomersetActor James Somerset (@JSomersetActor) reported

    @RichGreenArena @AskNationwide @RichGreenArena I’ve found them generally very good tbf. Been more pleased with them than anyone else I’ve banked with. It’s the first time I’ve encountered an issue like this myself and I’ve been with them since 2019

  • jensmile26 jen (@jensmile26) reported

    @lesleyohagan @AskNationwide Same, I cant access my online accounts or make payments this morning.

  • JSomersetActor James Somerset (@JSomersetActor) reported

    @AskNationwide @Huntpl @AskNationwide I am having a similar problem. Currently cannot see my help to buy ISA or my FlexDirect account on the website. I was able to see both on the mobile app but they’ve disappeared as well now.

  • Huntpl Paula Hunt (@Huntpl) reported

    @AskNationwide Hi Pauline, it allows me to login but says access to accounts isn’t available. I have a screen shot that I can message. Thanks

  • Carolinerebisz Caroline Rebisz (@Carolinerebisz) reported

    @AskNationwide Internet banking and there is a warning message saying I cannot access all my accounts at this time. I can access my credit card but not my current account or savings account

  • MissJha0 Miss Jha (@MissJha0) reported

    @AskNationwide PAYMENT PROBLEMS AGAIN?????? ... AGAIN?

  • Huntpl Paula Hunt (@Huntpl) reported

    @AskNationwide website says there are no service issues but I’ve been trying to access my account but the app says I can’t and that you’re working on it. Why would this be the case just for me? Thanks

  • Budsley96 Tyler (@Budsley96) reported

    @AskNationwide Hello, I need a bank statement as proof of address for an interview but I am on paperless banking, is there a way on the website I could get a one time bank statement sent out or could I go into a local branch and have them print something? I'd need it by tuesday

  • lindsaydr Dave Lindsay (@lindsaydr) reported

    @AskNationwide I was getting a service issue in your app. Tweeted about it but then killed app and relaunched and all now fine.

  • Carolinerebisz Caroline Rebisz (@Carolinerebisz) reported

    @AskNationwide is there a problem with your online banking at the moment? Can log in bit can't access my accounts

  • lesleyohagan lesley o'hagan (@lesleyohagan) reported

    @AskNationwide Is this the reason I can't access my online current account or ISA this morning?

  • Eustaciasworld Eustacia (@Eustaciasworld) reported

    @AskNationwide system down again!!

  • peek_lucy Lucy Peek (@peek_lucy) reported

    @AskNationwide I know there was an issue at the start of January with bill payments but I am not sure if I was affected. My Council Tax payment should have left my account on the 1/1/22 and when I repeatedly checked the banking app there was a message regarding issues with debits

  • LynBarham Lyn Barham (@LynBarham) reported

    @AskNationwide Your new Arti chat system is AWFUL. A barrier to raising simple queries. For goodness sake give us a way to send you a simple message.

  • NathanRenyard Nathan Renyard (@NathanRenyard) reported

    @AskNationwide I’d like to query why my mortgage payment has gone down when the rate has increased?

  • NathanRenyard Nathan Renyard (@NathanRenyard) reported

    Over an hour on hold and still can’t get through to speak to anyone @AskNationwide are you able to help?

  • Chapbats Gareth Chapman (@Chapbats) reported

    @AskNationwide Yes from my FlexPlus account. Sorry for late reply. I’m at sea and WiFi is terrible!

  • LuleLipa LuleLipa 🦋 (@LuleLipa) reported

    @AskNationwide why is the service at fore st so slow?

  • NatWest_Help NatWest (@NatWest_Help) reported

    @Scott1984FP @AskNationwide If you would like we can book you in for one of our financial health checks to see what borrowing you could be eligible for or if we could help you save/make money? - Carina

  • Scott1984FP Scott1984FP (@Scott1984FP) reported

    @NatWest_Help @AskNationwide Not At Present, May Apply For A Loan With You At Higher Rate Over 5 Years (60 Months) :/ :) Just Maybe Plead With Them Again ,With Credit Reports History & Paid Off Loans As Paid In Full & Closed, Along With Other Credit Cards Closed Down Too :/

  • KevanRamsdale kevan ramsdale (@KevanRamsdale) reported

    @AskNationwide about my contact with Rmanton-feline who lied on 6/01/22 about nhinton & crehle letters where they lie about calls made to phone no's that aren't live & my application form on your website clearly has the correct phone no on it! Rmanton-feline was unable to access