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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Sunderland, Chatham, City of London, Altrincham, Motherwell, Doncaster, Alloa, Ipswich, London, Normanton, Birmingham, Northampton, Swadlincote, Glasgow and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Website | |
| Chatham |
Login | |
| City of London |
Mobile App | |
| City of London |
Mobile App | |
| Altrincham |
Login | |
| Motherwell |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ben Willmott
(@xoorox) reported
Helpful ppl in the Google Play reviews for the Nationwide banking app point out that updating to the latest version of Chrome fixes the recent "technical problems" issue for users @AskNationwide
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Sebastian
(@Sebasti47140057) reported
@xoorox @AskNationwide What Chrome browser has to do with android app??? I'm talking about android Nationwide app. My Chrome is latest version. Nothing to do with. Read comments on Google PlayStore many users has the same issue after recent Nationwide app update. Recent update made this app useless.
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Sebastian
(@Sebasti47140057) reported
@AskNationwide When you gonna fix it? The issue is on your end notowania on end of users... Many of us can't access to online banking via Nationwide app while there is no issues at all with any other banks android apps like Barclays and others... I'm using currently 7 banking apps on my phone
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John Mcleish
(@JohanMcleish) reported
@AskNationwide Card retained by an ATM glitch
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KL
(@kylelockwo_d) reported
@AskNationwide I’ve recently opened an account with you, I received my customer number today and tried to log into to online banking. It’s asking me for my passcode when I haven’t set one up?
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Jack |
(@31jjt) reported
@AskNationwide hello, I’d like to file a official complaint regarding my TMW mortgage due to the customer service.
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The Jacksons
(@thejacksons123) reported
@AskNationwide we’ve paid off our mortgage with you and now selling our house. Our solicitor has asked to have the mortgage removed from the title register as this is still showing on there? Normally have to send an “END1” to the Land Registry electronically. Hope you can help.
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Jane Tupper
(@JaneTupper4) reported
@AskNationwide I have tried to pay with my Flexplus visa debit card recently online and over the phone and the payment has been declined even though the card works in shops. Please can you help? Jane
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teddsmedia04
(@teddsmedia04) reported
@1pMobile Sorry I meant to say I have been having issues, I think it’s cuz your website doesn’t support the extra security that @AskNationwide or @LloydsBank support.
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Peter
(@Peter07888383) reported
@AskNationwide trying to change my deal online but systems tell me I have an in flight switch but I don’t. Keen to reserve new product. Please help
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Sebastian
(@Sebasti47140057) reported
@AskNationwide When you gonna fix Nationwide android app??? Last update ruined the app making it useless👎After trying to login every single time same message appears "We're sorry... We are currently experiencing technical problem. Please try again later." When you gonna fix it?
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Darren Milo (Milosavljevic) 🇺🇦
(@NoushsDad) reported
@LloydsBank @AskNationwide can you assist with this. I need a competent banking provider. Current account and mortgage to move if possible. Do you have advisers I can sit down with and discuss?
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akshay chandiramani
(@chandiak) reported
@AskNationwide I have had a horrible terrible experience with my home mortgage. The app was submitted 6 weeks ago and valuation accepted 5 weeks ago. I have escalated 5 times and my broker 10 times. The response last Thursday was “stop bothering us”. The deadline was 30th June.
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Darren Alexander
(@Alexander220517) reported
@AskNationwide your banking app has been down all day
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Malcolm Powers
(@malcpowers) reported
@AskNationwide as a long standing customer, I am utterly appalled at the shoddy way a member of my family has been treated after having been a victim of fraud. Wasted 3hrs today being sent from pillar to post and still not resolved.
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WilliamwallaceX25
(@wallacewill17) reported
@AskNationwide Yeah there are many things to know, like after being a customer for 20 years, during the pandemic & no one working, you told us not to worry, the concessions was fine, then told my wife to sell our house two weeks before xmas, then refused to extend our terms.. 20 years
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Sebastian
(@Sebasti47140057) reported
@AskNationwide When you gonna fix it? The issue is on your end not on the end of users... Many of us can't access to online banking via Nationwide app while there is no issues at all with any other banks android apps like Barclays and others... I'm using currently 7 banking apps on my phone.
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tico tico no fubá
(@ticolespaul) reported
@AskNationwide I’ve made a transaction on Sunday morning on @StubHubUK website to buy 2 tickets and the tickets were fake so I’m gonna need a refund for that.
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Matt Whitton
(@MatthewAWhitton) reported
@AskNationwide have been trying non stop for over 6hours today to try to speak to you about my mortgage only to be told you are too busy? What is going on at Nationwide. Extremely poor service! Don’t tell me it’s COVID’s fault!
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Amy Evans
(@ames07031977) reported
@AskNationwide evening can you please tell me if there is an issue getting in the app as I am struggling
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Skywalker Luke
(@skywalkerLuke12) reported
@AskNationwide my elderly grandparents have tried calling you 5 times now and every time they’ve been left on hold for up to an hour. This is for travel insurance. They simply can’t keep hanging on like this. What is going on? The branch won’t help.
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WilliamwallaceX25
(@wallacewill17) reported
@AskNationwide I am no longer a Nationwide customer Jo, I'm just here to make people aware, how Nationwide treated my family & the Stress and Harm caused... it's not ok to treat customers this way...I am, not a number I am a human being, Nationwide is a bad corporation #Nesera #Gesera is coming
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Ben Willmott
(@xoorox) reported
@Sebasti47140057 @AskNationwide Updating Chrome to the latest version fixed this problem for me.
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Miriam1219xx
(@MiriamHus1219xx) reported
@AskNationwide horrified by the truly appalling customer service. Been on hold over the 📞 for 54 mins to resolve the bank's mistake for which I m charged interest/day. Absolutely disgusting!
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just me
(@PHILROOKS) reported
@AskNationwide how can I order a new debit card please as the contactless has stopped working. Thanks
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Hayley ❤️
(@HayleyWhite36) reported
@AskNationwide They didn’t ask me for an iban number Jon, I need to ring consultant support today anyway so I’ll ask them to find out what’s going on
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Miriam1219xx
(@MiriamHus1219xx) reported
@AskNationwide The chat service is manned by bots and absolutely useless. Thanks for nothing anyway!
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Sebastian
(@Sebasti47140057) reported
@AskNationwide So definitely the issue is bug in recent update 👎Using 7 other bankings app no issues at all... Online banking via browser is stone age.... We are living in mobile devices age...
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Ian Le Guen
(@ianleguen) reported
@AskNationwide Got a credit card with this company , used it once and then they blocked it without notification, contacted 5 times still not resolved! card is basically useless..as is the company. I should of checked Trustpilot before applied! Web chat, customer service I spoke to was useless!
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Malcolm Powers
(@malcpowers) reported
@AskNationwide Also person on second call to fraud team was disinterested and unsympathetic. Member of my family was made to feel like a criminal rather than a victim of crime. Very poor customer service.