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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (24%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Walsall |
Withdrawals | |
| Dunfermline |
Mobile App | |
| Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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NathansMonster
(@justlaurentbh) reported
@AskNationwide I need to transfer money to pay my rent which can’t be late, when’s this issue getting fixed?!
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Little Voice
(@LittleV33244419) reported
@AskNationwide this is the 2nd time payments both incoming and outgoing have been completely frozen from my account in the last two weeks, can you please explain what's going on and how you are going to fix this permanently?
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Amy
(@Oliviapingping) reported
@AskNationwide Right, time to move banks, absolutely useless! Our mortgage is due out today and I’ve transferred funds to cover it but no idea if they will get there on time! Unacceptable service!!!
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David
(@dinnerpebble) reported
@Bellabobies @AskNationwide Amex said it was an issue their end due to the bank holidays. The money is still in my nationwide account so hoping it gets taken soon
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Alison Birchall
(@Alisonbirchall4) reported
@AskNationwide yet again payments are delayed coming into my account!!! This is beyond a joke, when can we expect this to be fixed??? One very unhappy customer 😡
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Greeni Van Bronkhorst 🇬🇧🏴
(@greeni12) reported
C'mon tae fek @AskNationwide How are we supposed to access our accounts when your system is down again. 3rd time in less than 2 weeks this is totally unacceptable
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Miriam Mcdermott
(@MiriamMcdermo13) reported
@AskNationwide How long will it take to fix the issue with payment in and out of account as this is the third time in less than a month at this point I'm thinking of changing my bank
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Stephanie Coy
(@StephCoy2011) reported
@AskNationwide I have a direct debit that should have gone out today and as of yet it’s not. I know there are issues but Is it affecting direct debits too? Thank you
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olly B
(@whoisolly_B) reported
@AskNationwide got a test today saying i don’t have enough money to make a payment when i did transfer that money but still not showing in my account, what happens after the 2:30pm cut off time do you still make the payment even if the issue hasn’t been sorted before then?
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BUY BRITISH 🇬🇧& SUPPORT BRITISH JOBS🇬🇧
(@The_UK_NeedsYou) reported
@AskNationwide @Daily_Express @DailyMailUK OH NOT AGAIN. my banking app says PAYMENTS ISSUE. ALL incoming & outgoing payments delayed. WHAT THE HELL IS GOING ON?
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Anonymous
(@1NoMore) reported
@AskNationwide #Nationwide is a trip back in time and not in a good way. Unreliable, slow and with absolutely no regards to its customers. Now the fourth week of "Payment Issues/delays" with no notice given to account holders. #WorstBankEver
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kathleen reid
(@independencekat) reported
@AskNationwide I'm sick of struggling just because of your not fit for purpose banking system. What is your ongoing problem, straight answer would be nice and I know there is a delay in payments. 3 times in 2 weeks🤬
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Ellie Farrow...♪ x
(@EllieFarrow) reported
@AskNationwide Again on bill day payments are down!! Im unable to transfer money from my other bank account to pay my direct debits! I will not be banking with you any longer I'm sick of the extra charges I'm getting for missing payments because of your incompetent app! 🤬🤬🤬
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Chris Rider
(@Monkey_13oy) reported
@AskNationwide There are still issues!! A payment doesn't seem to be getting into my account, so not enough funds to pay bills today. Is this due to be sorted this morning? If this isn't sorted will I get compensation for my failed bill payments?
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Mark Machado
(@MarkMachado) reported
@AskNationwide Issue is payments coming in aren't being processed quick enough...
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Emma Leyla
(@emmaleyla1988) reported
@AskNationwide Nationwide again with problems with payments can’t even send or receive money having a laugh !!!!! 3rd time so far 😡in just over a week honestly thinking about leaving this bank what a joke !!!
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Marc gooding
(@gooding_marc) reported
@AskNationwide Goodbye nationwide and hello New Bank. 3 times in 2 weeks you have gone down, this is unacceptable
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Ethan
(@Etha0011) reported
@AskNationwide If I have a complaint open from payment issues on the 31st and impacted today, do I need to open a separate complaint or can they be merged?
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Pauline Rowley
(@rowls42) reported
@AskNationwide That's reassuring to know as that's what has gone out today. It's disappointing that this has occurred so many times in the last month you shouldn't have to fix the system time after time #whatsgoingon
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schememaw 💚🤍💜
(@kirstylalala) reported
@AskNationwide payment issues again....ffs your becoming a joke third time in 3 weeks 😡😡
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Lauren Peace
(@thepurplewitch_) reported
@AskNationwide Why is online banking down again and delayed?! This is terrible, happens every week now and some payments are getting marked late! I will be switching.
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Matt
(@Turnsey) reported
@AskNationwide What excuse do you have for taking nearly 3 whole hours. We need access to our money! This is a constant problem. There is always something wrong! How are you still in business with these continuous Online Bank breaking issues?!? SORT IT OUT
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Kelly Jackson | It’s More Fun In Your 30s
(@Kelly_Jackson88) reported
@AskNationwide What caused this, when will it be resolved, and why has this happened now three times? These are the questions we need answers to, not just a link to a page on the website
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Paul Havers
(@paul_havers) reported
@AskNationwide what is going on, another payment outage and a payment made to another account is still not showing up although taken from current account……not impressed😡😡
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Daniel Lantos
(@DanielLantos88) reported
@AskNationwide it seems that you’re having problems with payments quite often. If this keeps on happening I might have to close my account and move to another bank.
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Sarah Crane
(@scrane__) reported
@AskNationwide Payment issues again?! 🙄
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Jan Marsden
(@Jan31963500) reported
@AskNationwide another payments outage today?
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Adders28
(@adders281) reported
@AskNationwide @purealexmadman Tell the truth payment system is down they are usually instant, lies lies, shameful
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Robbie Allen
(@curevirginity20) reported
@AskNationwide is there going to be a more long term solution to this issue with payments? Once in a while I can understand the issues but over the past 6 weeks the service has been abysmal. Always sang Nationwide’s praises but this is making me want to change banks… #unhappy
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DreadfulDredge
(@DreadfulDredge) reported
@AskNationwide what an terrible service this bank provides, yet again people cannot use their accounts properly. How many times is this going to happen. its a disgrace yet you all get your mega bonus's #worstbank