Is Nationwide down?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 02: Problems at Nationwide
Nationwide is having issues since 02:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Mobile App (28%)
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Login (28%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Rotherham, Islington, Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford, Preston, Royal Leamington Spa, Leeds, Swadlincote, Walton-on-Thames and Tonbridge.
| City | Problem Type | Report Time |
|---|---|---|
 Rotherham |
Mobile App | |
| Islington |
Website | |
| Sutton Coldfield |
Transactions | |
| City of Westminster |
Website | |
| Braunton |
Login | |
| Montrose |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sporting Nest 🇸🇴 🇺🇦
(@SportingNest) reported
@davyg1234 @AskNationwide I've just registered a complaint on their website and demanded compensation. If they do not do so, I will go to the Financial Ombudsman and FCA, both of whom have some input in this type of situation.
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Emily Rose
(@EKimmis) reported
@AskNationwide Another issue with payments? It’s time to leave this happens far too often, can’t access my money yet again, can’t top my electricity up, fab 👍🏼
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Alex
(@__MrsLexyC__) reported
@AskNationwide @TriciaW48557461 Don’t mean to bug in but it’s not always just financial the costs incurred. Are you also going to put notes on everyone’s accounts saying x wasn’t paid because of an error we made?
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Sam Jennings
(@SamJennings2) reported
@AskNationwide any news on the delayed payments issue? I sent a payment to another account of mine this morning to pay my bills. When will this appear in the account I sent it to? Thanks
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SophieBarton
(@SophieB59210001) reported
@AskNationwide payment system down again?? How can this keep happening to people!
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Lisa c
(@lisacalver) reported
@AskNationwide down again then!
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Victoria Hilton
(@vixhilton) reported
Help! @AskNationwide money hasn’t gone in the account and direct debits are bouncing. Will we be charged for these and how long is the issue expected to last?
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Chris Sheldon
(@Sheldon444) reported
@AskNationwide @CatAMcC That’s the problem isn’t it. My mortgage and bills will go out like normal but my salary won’t be in there to pay them!
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RC
(@justtheexpress) reported
@AskNationwide how long is the payment issue again going to go on for? This is 3rd/4th time in as many months. Unacceptable
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Jenny Mullinder
(@yourbookbegins) reported
@AskNationwide so I haven't got my wages due to payment issues, which means I'm unable to pay all of my bills. I don't want any penalties because of a problem outside my control 😔
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RD 🏴
(@rd3106) reported
Wouldn't be a Monday morning without @AskNationwide having payment issues. Joke bank
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Cara Willams
(@CaraWilliams09) reported
@AskNationwide It isn’t affecting some it’s affecting all external payments. It’s Payday. I owe money and I don’t have a card so can’t access my own money. Every single time there is a lot of transactions you can’t cope. It’s not fair on us.
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Lucy Horsfall
(@Lellahat) reported
@AskNationwide @CatAMcC Roughly how long is this likely to take? I made a colossal error this morning and accidentally transferred too much money to my nationwide account and I'm getting major anxiety from not being able to transfer it back.
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James Bancroft
(@Banquo1972) reported
@AskNationwide @topazisere There's a banner at the top of the app saying payment issues. @AskNationwide do you not communicate with other parts of your business?
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RachyRach88
(@RRach88) reported
@AskNationwide morning, is there an expected time for when the payment issue effecting incoming and outgoing payments will be resolved?
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Catherine bridge
(@Catheri21133125) reported
@AskNationwide Nationwide, It’s payday… guess what you have a payment issue yet again. Beyond a joke now how many times this happens. Time for a new bank I think
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Sporting Nest 🇸🇴 🇺🇦
(@SportingNest) reported
@AskNationwide @SeantheLloyd It's fine sitting there copying and pasting, but good customer service usually involves reading the question asked.
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Jake Abercrombie
(@JakeAbercrombi5) reported
@AskNationwide any updates on when the payment issue is gonna be sorted? I can see the message in my account and my salary has not cleared as of yet because of it
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Liam aitken
(@Aitkenliam) reported
@AskNationwide it's been an hour, nothing seems to have change. I've seen your replies to other people advising your trying to fix this ASAP, how long is ASAP 1 hour, 5 hours? We need an ETA on a resolution, people need access to their own wages in order to pay their bills
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LuleLipa 🦋
(@LuleLipa) reported
@AskNationwide @jwprestidge Hi do know when this issue will be fixed?
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Carl
(@CAJ_310) reported
Widespread issues with payments from @AskNationwide yet again. This is happening too often now.
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Lucy Horsfall
(@Lellahat) reported
@AskNationwide just a rough idea of how long this error is likely to last please?
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Karl Madley
(@MadleyKarl) reported
@AskNationwide @HalfPintGent Every other day this **** happens
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Gemma Newbery
(@gemnewbs82) reported
@AskNationwide when will the issues be resolved? I need to make a withdrawal but my wages aren’t showing
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Claire packham
(@Cjpackham) reported
@AskNationwide is there a banking issue? Just checked my app saying that payments were in a queue?
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Gemma Ralph
(@Gemstar1891) reported
@AskNationwide I have transferred over £600 out of my nationwide this morning to cover rates bills etc and the money is still not in my Ulsterbank account 4 hours later. This is now a monthly problem with your bank
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𝚂𝚊𝚕𝚕𝚢 𝙲𝚒𝚗𝚗𝚊𝚖𝚘𝚗 🎧🍋🐝🎵
(@SallyCinnamon_1) reported
@AskNationwide Amazing how there are so many issues with your customers getting their money from you, yet you’ve managed to take my mortgage payment from my monzo account 🤔
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Yo
(@emjanerx) reported
@ggowtravelling @captainhaddocks @AskNationwide It isn’t, they’ve had this same recurring problem for the last 6 months
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Sporting Nest 🇸🇴 🇺🇦
(@SportingNest) reported
@AskNationwide @SeantheLloyd You didn't answer the question, Jamie. They asked how long the delay is, not what the problem is.
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craig cartwright
(@craigc2011) reported
@AskNationwide you really need sort ur banking out how many times in last few weeks that payments problems in a que this is not on and needs 2 stop happeninhg