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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (24%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Walsall |
Withdrawals | |
| Dunfermline |
Mobile App | |
| Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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A
(@_henchzagzarou) reported
@AskNationwide hello is online banking not working?
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GRVY Graham6
(@graham641) reported
Whoever the CTO is at @AskNationwide they need firing, these constant technical issues with payments are getting annoying.
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Spooky
(@YANGXAR) reported
@AskNationwide Why am I unable to receive payments? I can send them fine and transfer money between my savers and normal account but when I try to receive money it doesn't work and the websites I withdraw from just give me errors, also purchases arent deducting my balance
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TAL
(@TAL_Fanzine) reported
@AskNationwide any issues with online banking? My account balance is higher than it should be and I can’t seem to make payments online. No messages on the app.
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Jakna5ty
(@jakna5ty) reported
@AskNationwide currently abroad with medical emergency. Called flexplus emergency number all day. Automated response says they are Experiencing technical issues. Please advise
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Sophie Crote
(@CroteSophie) reported
@swady09 @AskNationwide @WilliamHill I've had the same issue says I need to contact my bank.
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London Hotspur
(@LondonHotspur) reported
@AskNationwide Will the current issues affect funds/wages being paid INTO Nationwide accounts? When do you expect the issue with Debit Cards to be fixed? Thanks.
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Party popper
(@Rochelle_x_o) reported
@AskNationwide Hello. I purchased a few things today in supermarkets but nothing has shown via online banking app as pending and nothing has been deducted from my balance. Any help? Thank you.
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Claire Franklin
(@clairebear2507) reported
@AskNationwide Thanks Emi, however everytime I call I'm either cut off or told there's technical issues. Urgently need advice
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Memivalley
(@memivalley) reported
@AskNationwide Payments not being deducted from balance or showing as pending. Is there an issue we should know about? #nationwide
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Mrs Linda Parks
(@lindaparks71) reported
@AskNationwide hi... When will the issue of pending transactions not showing on my account be resolved?
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Paul Hawxby
(@phawxby) reported
@AskNationwide Then it's not working normally and the issue should not be considered resolved until the backlog is processed. It's like a crash on the motorway and the road gets closed. Huge traffic jam, the road gets reopened and then declaring everything Ok ignoring the 20 mile tailback
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IanBroughall 🇺🇦 SlavaUkraini
(@IanBroughall) reported
@AskNationwide Hello I have tried phoning, but nobody is answering CAN YOU PLEASE HELP...? Thank You
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Memivalley
(@memivalley) reported
@NicolaDuddy3 @AskNationwide Always an issue from one month to the next 🙄
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Derry Girl 🔴⚪
(@NicolaDuddy3) reported
@AskNationwide Yeah, my banking app isn't showing anything since this morning. Is there an issue?
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donna cheer
(@donnacheer) reported
Having to leave my shopping at the checkout, thanks @AskNationwide more issues yet again with the bank. Think it's time to switch banks
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Antony Brister
(@AntonyBrister) reported
@AskNationwide I will raise it.. but is your IT sec dept not concerned that a customers acc drops off the app and your explanation is that there are 2 addresses. Something that has never been an issue. You have my name, can’t you get someone to track down my details & see my wife rang & help?
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Antony Brister
(@AntonyBrister) reported
@AskNationwide What do you class as securely? My wife rang this morning.. went through the security checks.. staff can’t help and worse still didn’t seem to understand why their response was not good enough or made sense.
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shanananananan
(@FairleyyShannon) reported
@AskNationwide hello, can you advise on how I can get a statement with my name and details on it for my Help to Buy ISA? I can't seem to do this online.
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Sammi
(@xsammiloux1) reported
@YANGXAR @AskNationwide iv got the same problem. I can use my card but can not make payments to my card or account today.
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PASTA Mick
(@PASTA_Mick) reported
@AskNationwide is there an issue with the app? I've not been able to log in for the last two days.
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Lakes Aroma
(@lakes_aroma) reported
@AskNationwide account balance on the app not updating is it just me or is their an issue ?
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T
(@__TC___) reported
@AskNationwide Not authorising payments isn't helpful when i need to use my app to put electric & gas on. Any clue when it will be fixed? I have mobility issues d a disabled son, so i need access asap ( as im sure most of us do) these constant problems are getting beyond a joke
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Stavros03
(@Stavros031) reported
@AskNationwide I'm aware of your issues today and I've noticed that I've used my card several times today and whilst it said it was accepted the money isn't showing as spent in my account! Will this still be taken?
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Joycey
(@pauldevine1986) reported
@AskNationwide hi I am trying to make a withdrawal from my sky betting account to my nationwide account its not going through its being declined from your side has there been some issues blocking this just I used my card to make a deposit
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Muhammad Miah
(@MM8485550) reported
@AskNationwide But will my online access to the app be open or deleted
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T
(@__TC___) reported
@AskNationwide is your site down AGAIN?. Balance isnt uodating despite payments in & out earlier and now i can't make some payments online. Is disgraceful.
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Sophia
(@sophiadavis92) reported
@AskNationwide is there a problem with direct debits because as well as not being able to see anything pending from today. I had a direct debit due on 15th which has not gone out today
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Jodie Clemnete
(@JClemnete) reported
@AskNationwide is there problems with account balances? I made a purchase but the money in still in my account and hasn’t been taken.
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Claire Franklin
(@clairebear2507) reported
@AskNationwide is there an issue with your insurance? Trying to get through for 2 hours now