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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (24%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Walsall |
Withdrawals | |
| Dunfermline |
Mobile App | |
| Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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👑
(@tweetgxna) reported
@AskNationwide It’s been over 24 hours and my new online banking isn’t working, please can this be sorted ASAP
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Jay Tee
(@barnsey1945) reported
@AskNationwide getting through to your customer services is a nightmare. On hold for 24 mins... then just cut off.
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WilliamwallaceX25
(@wallacewill17) reported
@AskNationwide You didn't show me or my family respect, after 20 years of being a customer, you refused to extend my mortgage..and told us to sell our house two weeks before xmas, you caused my family a lot of stress... you suck @AskNationwide I will never forgive or forget #myenemynationwide
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Chris Thomas
(@cwt99) reported
@AskNationwide Already tried 0800302015 and age never managed to talk to anyone, system kept dropping her call after waiting ages. The person she talked to on the chat service was unhelpful given she was already trying to lodge a complaint. Will have another go this morning, I'll report back
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canis.rex
(@canisrex84) reported
@AskNationwide @HairyMonkeyGor1 You are never having me as a customer after this batshit crazy talk.
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Winiman
(@Winiman3) reported
@AskNationwide really thought u guys a cut above others but an HOUR to get thru on phone and 3 WEEKS just for u to get round to LOOKING at a doc we sent - shockingly poor service chaps If ur busy EMPLOY MORE STAFF!
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WilliamwallaceX25
(@wallacewill17) reported
@AskNationwide You didn't show me or my family respect, after 20 years of being a customer, you refused to extend my mortgage..and told us to sell our house two weeks before xmas, you caused my family a lot of stress... you suck @AskNationwide I will never forgive or forget #myenemynationwide
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Where Is My God 🇬🇧 🇺🇦
(@_Whereismygod) reported
@AskNationwide Why is my app asking for a PIN when I use Biometrics. At what point did you decide that my authentication method needs to change to login, at 1:20am, when I have NO IDEA WHERE MY CARD READER IS!.
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Tinky Pitstop™
(@TinkyPitstop) reported
@AskNationwide hi is there a problem with your app at the moment? I’ve been trying to get on it all afternoon but no luck.
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Nick D.
(@AlbaGuBrath2) reported
@AskNationwide Heading over the pond in a few weeks. Do I still need to let you guys know to avoid any problems using the card over there.
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The Great MAGA King
(@BenMercel) reported
@AskNationwide I don’t support woke company’s.
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OutragedMillennial #JohnsonOut
(@m_outraged) reported
@AskNationwide Yes, of course. Help to buy a property in overpriced, unregulated housing market where properties are sold as a fleecehold, only when one does have a wealthy parents or family....
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Rich Higson
(@rich77hig) reported
Not really sure what’s changed in the last 2 weeks @AskNationwide but trying to pay for anything even after confirming it’s me in the app is becoming impossible! Appreciate the extra layer to protect your customers but there are times I need to actually pay for goods!!!
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sue green aka menopausesoraus
(@AKAsusangreen) reported
@AskNationwide @TerryStock8 "Everyone feels comfortable to be who they are"? Without question? So you would have no problem employing men with a history of violent abuse against women & children?
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WilliamwallaceX25
(@wallacewill17) reported
@AskNationwide You didn't show me or my family respect, after 20 years of being a customer, you refused to extend my mortgage..and told us to sell our house two weeks before xmas, you caused my family a lot of stress... you suck @AskNationwide I will never forgive or forget #myenemynationwide
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☠️⚓🦜 🆂🅸🅼🅾🅽 In West Moors 🦜⚓☠️
(@Simon_westmoors) reported
from
West Moors, England
@AskNationwide problem sorted error payment by ebay, she said got onto the visa team to sort
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Matthew
(@MJeffery96) reported
@AskNationwide @sadietrent_92 I had this same problem when calling @AskNationwide they just don’t want to deal with issues. I would advise looking at someone else to bank with
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Athena Nike 🏁 🟥 KPSS
(@AthenaNike4) reported
@AskNationwide @cathydevine56 Do you mean you think it's right for trans-identifying males to push their way into women's sports? Please be clear - I've got a lot of money invested with you which won't be there if you support the destruction of women's sports.
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My6percent
(@My6Percent) reported
@AskNationwide Thank you so much for confirming. Still worried as to why a mortgage application requires a doctor's address. The person on the Nationwide help line said she'd never come across this before either. Hoping someone can help answer that bit!
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My6percent
(@My6Percent) reported
@AskNationwide Please note, I have also spoken to your customer advisor team and they said the same "I have never come across this before"
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SadieTrent_92 🇺🇦 👩🚀
(@sadietrent_92) reported
@AskNationwide no someone else spoke to them for me? the number on the website and app
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Chris Caunce
(@Cauncie1) reported
@AskNationwide Yes I can log in on a browser, so I could close accounts that way, but not with the app?
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Damian
(@BigDogsCook) reported
@bethanroberts @AskNationwide I lived in that London for about 15 years. A few months ago in an idle moment I looked at rental prices in my old neighbourhood. The flat I paid 45% of my salary for is now FIVE times the price; the salary for that job has only risen by 40%. It’s impossible.
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WilliamwallaceX25
(@wallacewill17) reported
@AskNationwide You didn't show me or my family respect, after 20 years of being a customer, you refused to extend my mortgage..and told us to sell our house two weeks before xmas, you caused my family a lot of stress... you suck @AskNationwide I will never forgive or forget #myenemynationwide
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Lady Marmalade 🥥
(@itsooonlyme) reported
@AskNationwide @TerryStock8 No you aren’t, you support males cheating females out of their sports, and putting them at risk from naked males in showers and locker rooms You’re anti female, pro male. You can’t have it both ways woke idiots!
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Chris Thomas
(@cwt99) reported
@AskNationwide My daughter's experience of trying to get a first time mortgage from you over the last few weeks would demonstrate otherwise. Your staff and application process effectively discriminate against NHS doctors - shocking. Even trying to raising a formal complaint has been impossible
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SadieTrent_92 🇺🇦 👩🚀
(@sadietrent_92) reported
@AskNationwide Someone spoke to visual dispute who told me basically they couldn't help me as @AXS_UK had not cancelled my ticket? Why waste my time to tell me that
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Kettle
(@heylooku) reported
@AskNationwide I didn't get the correct amount from an ATM, is there a way to message you in the app? I can't make phone calls from my phone as the speaker is broken
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Ali Smith
(@AlisonSmith29) reported
@AskNationwide I need some answers please about when I can fully access my accounts. It has been nearly 4 weeks and no updates
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☠️⚓🦜 🆂🅸🅼🅾🅽 In West Moors 🦜⚓☠️
(@Simon_westmoors) reported
from
West Moors, England
@AskNationwide not yet the bot said if i leave a message an agent will reply next time i log in so ive left all the details of my query there as i have to go out soon cant stay online, but i think paypal maybe requested the same ££ twice in 1 transaction maybe confused the system or something,?