Nationwide status: access issues and outage reports
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Full Outage Map
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (38%)
- Website (28%)
- Mobile App (17%)
- Transactions (14%)
- Transfer (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: London, Newport, Shefford, Richmond, City of London, Harringay, Bognor Regis, Sheffield, Leigh, Caerphilly, Gateshead, Birmingham, Boston, Gorseinon, and Bristol.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Mobile App | 13 hours ago |
|
Newport
|
Login | 16 hours ago |
|
Shefford
|
Website | 17 hours ago |
|
Richmond
|
Login | 17 hours ago |
|
City of London
|
Website | 1 day ago |
|
Harringay
|
Website | 1 day ago |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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JCB (@Plsdoright) reported@AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem
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Chris (@ryansmi89) reported@AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.
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😈 Angry Goblin ن (@angry_goblin) reported@AskNationwide Thanks, I phoned Credit Card Services and they were able to help. 👍
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william (@willyamhobbs) reported@Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?
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Holly 🇺🇦 (@HoZiegler) reported@AskNationwide When will faster payments issue be fixed I need to transfer money urgently
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kathleen reid (@independencekat) reported@MattyCanPic @AskNationwide Im having a very similar problem , also funds not transferring from savings account.
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SteveB (@SteveB2706) reported@AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.
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Kaarin (@Kaarin007) reported@AskNationwide I lost a better interest rate because your processes are antiquated, if not down right illegal! 2 months to sort out a very small mortgage and it's caused so much stress. Complaints couldn't even tell me when a decision was made & the letter I never received @Debbiecrosbie1
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SkhTrains (P) (@SkhTrains) reported@MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.
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Diana Kimpton (@dianakimpton) reported@AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.
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ian ross (@ianross48395988) reported@AskNationwide I am a director of a Landscaping company. After spending hours arranging a contract with a Nationwide customer whom I met at his home had lenghty discussions and agreed a contract he signed and asked to proceed. NATIONWIDE text him, called him witheld Payment! Said it was a SCAM!
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Orwellwasright Abouttheleft 🏴 (@IMissHitchSlaps) reported@TheSmirkingApe I used to go there regularly. Best avoided now. It's basically bomalia. @AskNationwide have their head office there, they're both importing indians to work in Swindon, and therefore help with Swindon's enshittification AND outsourcing call centre jobs to india.
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JA (@IAmMrA) reported@AskNationwide How do I cancel a Payment? I’ve ordered something Online and the website has turned out to be ‘unsafe’.
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Johnboy Scott 🏴🏴 (@Johnboy014) reported@AskNationwide SHOCKING customer service 😡😡😡😡😡😡
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Christopher Freeman (@cmdfreeman) reported@AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.
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😈 Angry Goblin ن (@angry_goblin) reported@AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?
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Peter McDermott💙 (@PeterMc_Dermott) reported@AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement
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Jordan (@JordanPostingX) reported@AskNationwide Good morning. When the email is sent saying "we've popped you a new card in the post", is that sent as soon as it goes to the postal service or when the post is due for delivery and do you send First Class or Second Class please? Thanks.
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Lisa Schwartz (@lisas0504) reported@AskNationwide please can you help. I have a flex regular saver that finished 4th July. I have deposited up to June. Can I put one more on 1st July or have I reached the end. Thanks
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BigFatLion (@BigFatLion) reported@AskNationwide @SteveB2706 Terrible website now on a laptop. Only thing that saves it is the old version. Fully prepared to take you to the ombudsman for making banking inaccessible to dyslexics.
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John Nation (@JohnCJNation) reported@AskNationwide there appears to be a problem logging on requesting a text message? The card reader access is working.
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fiona brown (@fionab2367) reported@eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided
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will east (@wileast) reported@AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?
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jaws6 (@jaws321) reported@AskNationwide Says tech problems. For log in?
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Tamara G (@wacgirl) reported@AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.
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Garfies (@Garfies) reported@AskNationwide just to let you know the app update says you can close savings accounts within app …. You can’t… he redirects to website.. Regards Pete
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Gary Gadsden (@OfGadsden) reported@AskNationwide This year I've been excluded from your fair share scheme even though I have a current account & savings with you. Not overly bothered about the £100 it's the lack of respect 4 along time customer. I have spoken to someone & technically I don't meet the criteria as
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David (@Earlofh) reported@AskNationwide This has changed because previously as soon as I bought something using my credit card I could immediately whilst on the app & so I didn’t forget, transfer the money from my current account to my credit card account, I can’t see the problem in not being able to do that now.
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Frazer Grant (@financefraz) reported@AshDavidsonUK @AskNationwide Thats awful!! did you complain?
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james (@jimbo271960) reported@MichaelFra89678 @duffers0000 @AskNationwide Current account saving account and a mortgage if you have one these you should get it but theres always T&C's i did have one but they closed it down bastards lol