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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (42%)
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Website (21%)
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Login (19%)
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Transactions (12%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Norwich, London, Islington, City of London, Woodford Green, Newark on Trent, Southampton, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford, Hinckley and Reading.
| City | Problem Type | Report Time |
|---|---|---|
 Norwich |
Transfer | |
| London |
Website | |
| Islington |
Mobile App | |
| City of London |
Login | |
| Woodford Green |
Transactions | |
| Newark on Trent |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Handsome Dave
(@davekingham) reported
@AskNationwide the app is down again!
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Tom
(@tomtoon2010) reported
@AskNationwide is there an issue with direct debits? I can’t see my direct debits been taken out, even one from yourselves hasn’t gone out? I hope this doesn’t mean the companies who are taking these direct debits class as a missed payment. Usually they go out at 3PM
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N
(@nottashafierce) reported
@WbJordon @AskNationwide it's a disgrace. Graft all month and don't even see your own money for it. not like it's a one off they have this problem constantly and i'm sick of it
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Christopher Hardy
(@Chrisnufc67) reported
@AskNationwide Whatever the tech issue and its not the first time is it use a better one. Shocking for all waiting on wages etc.
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James
(@James48789652) reported
@AskNationwide @CameronwilsonS Been working for hours speed it up
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John
(@jww2906) reported
@AskNationwide This is not the first time there has been technical problems. Very inconvenient and unable to access any money as it's in limbo. Bills going unpaid and incurring charges.
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₆₁ Steph ⁹⁹
(@stephhime) reported
@AskNationwide is anyone going to answer the phone today? Trying to update my mobile phone number so I can access online banking and been on hold for nearly half an hour...
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Lee phillips
(@Leephil72654413) reported
@AskNationwide How long can it take seriously , how many times does it need to happen , worse thing about it is probably the generic response from your customer service team on here , Hang your heads in shame
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Mrs Chapman
(@Leendya90) reported
@AskNationwide That’s great if my direct debit wasn’t due before 2pm today and the issue wasn’t resolved until 4pm! My utility company will now charge me if i pay over card. And if this counts as a returned direct debit then it will affect my credit rating! Absolutely ridiculous.
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Tommie Elliott
(@Tommiee915) reported
@AskNationwide How long till this issue is expected to be fixed you’ve got a mass majority left without payments without a clue how long they should wait….
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harminder kaur
(@harmi16) reported
@AskNationwide My payment still not gone threw not good enough I only switched a month a go gonna switch again never had this problem with any other bank payment was sent at 10.51 its now 17.34
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Dave
(@Bobb0__) reported
@AskNationwide @amychantex That's a lie I am currently throwing food away as I've had no electricity all day. You've done nothing to help.
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Pat Butcher
(@patbutcher666) reported
Mad how I just have money missing bc @AskNationwide are 'experiencing problems'. I just see this as my money being stolen? Where's my money nationwide?
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P A B L O 🍺 G A M B E L O
(@IrreverentPint) reported
@AskNationwide hi there. I appreciate you saying there is a delay with processing incoming payments. My issue is I have received a payment but a direct debit has not left my account for some reason. Can you help?
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Danny
(@DannyMortimerr) reported
@AskNationwide when is this issue getting sorted please? I’m on holiday tomorrow with no money! And all my bills come out tomorrow
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La!
(@Notabilis83) reported
@AskNationwide Hi can you help? I've lost my card, and cannot remember my customer number.
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nicola
(@nicolacm1979) reported
@AskNationwide This is ridiculous. I haven’t been able to make my mortgage payment today as the money I transferred to cover it has disappeared into the ether! Surely you should’ve prioritised incoming payment issues before sorting the outgoing payments!
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suzannah downey
(@downey_suzannah) reported
@AskNationwide Some incoming???? Every incoming payment I’ve tried to make STILL is not working since 4am!
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victoria harwood
(@tori_1981) reported
@AskNationwide how much longer is the outage going to continue? Waiting for funds to go into my account, this has been going on all day!
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Dave
(@Bobb0__) reported
@AskNationwide @CameronwilsonS I was told you'd had an update at 2.30 and it would all be sorted in a few hours. I'm still sitting here with no electricity, you've not offered me any help I need to know if it definitely go through tonight or am I just going to be sitting on the dark all night.
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suzannah downey
(@downey_suzannah) reported
@AskNationwide can’t get any money into my bank to get shopping in for myself and my daughter! Absolute joke of a bank how often this happens! Time to bank elsewhere it’s being like this since 4am! Sort your **** out oh but you can take the money out alright 🤬
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Mr Marc Ellison
(@MrMarcEllison1) reported
Anyone know of any decent banks that are not @AskNationwide that regularly have these system break downs regularly and withold payments that are £1000+ just been told on the phone the issue is sorted its just whenever the payments team now get round to clearing it jokes
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CassieN - Solidarite avec la France
(@CassNdu) reported
@AskNationwide Is this the same issue as you had at the end of December? If so, your CEO should be sacked without compensation. If not, your IT supremo should be sacked without compensation. Totally unacceptable service yet again.
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The Vocal Sausage 🏳️🌈🏳️🌈
(@TheVocalSausage) reported
@Nessieluiz @AskNationwide I am just so perplexed! I will indeed post the screen shot…. Advised them three times that i can’t call in as have vocal call issues and then get told “so you have to speak to us on the phone to get it resolved” …. Disgusted xxx
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rebecca alcock
(@rebeccaalcock) reported
@AskNationwide Just how long is this issue going to take? Absolute joke, it's been a whole day!
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RayCleave
(@Hankridge) reported
@AskNationwide You’re going to lose a lot of longstanding customers because of these recurring issues!!
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James
(@James48789652) reported
@AskNationwide 5pm and still no money in my account all you keep saying is outbound payments are working we don’t care where is our wages every two month there is an issue fix ur bank your team is working asap lol they’ve done a whole shift 8 hours and still ain’t fixed joketing
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James
(@James48789652) reported
@AskNationwide Ur **** 9 hours of bullshit replies
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KK.KKKK
(@KiranKu78839646) reported
@AskNationwide Inbound payment are still not working it seems , I haven't received my salary yet .. My employer have confirmed that they have sent payment..please do as soon as possible
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James
(@James48789652) reported
@AskNationwide @Speaking__Up_ You’ve been working in the queue for hours hurry it up people have gone the whole day with no money this bank is a joke