Nationwide status: access issues and outage reports
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Full Outage Map
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (43%)
- Mobile App (23%)
- Website (20%)
- Transactions (13%)
- Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Hartlepool, London, Wolverhampton, Uttoxeter, Glasgow, Castleford, Portsmouth, Newport, Shefford, Richmond, City of London, Harringay, Bognor Regis, Sheffield, and Leigh.
| City | Problem Type | Report Time |
|---|---|---|
 Hartlepool
|
Login | 8 hours ago |
|
London
|
Website | 5 days ago |
|
Wolverhampton
|
Mobile App | 5 days ago |
|
Uttoxeter
|
Login | 7 days ago |
|
Glasgow
|
Mobile App | 8 days ago |
|
Castleford
|
Mobile App | 8 days ago |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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All Mark (@MarkAll19523693) reported@AskNationwide I make a regular payment every month to an existing payee. However today it is asking me to use a card reader. It never asks me to use a card reader for existing payee. I have never had a card reader. What is going on? Is this a temporary glitch?
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Martin Hepworth (@maxsec) reported@barneyc @AskNationwide Because egress etc all suck , hard to use , slow down aunt mable's ability to get at stuff UX mainly
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Dáireo (@Alpha2007D) reportedDefo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇
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Tracy (@Tracy52468806) reported@AskNationwide I know! That’s what usually happens! Today it was insisting I use a card reader or I should order one! I didn’t have it with me!! Yet another system glitch?
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steve WBA (@WbaSteve) reported@AskNationwide tried the chat on the app is bloody awful
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jaws6 (@jaws321) reported@AskNationwide Says tech problems. For log in?
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william (@willyamhobbs) reported@Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?
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Don Calogero (@Hengist123) reported@MichaelFra89678 @AskNationwide A lot of people took out £100 savings in every building society in the age of carpetbaggers trying to close them down, in the hope of a huge windfall.
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Frazer Grant (@financefraz) reported@AshDavidsonUK @AskNationwide eww thats not the best is it for a customer of 30yrs! I don't bank with them tbh, only savings and a credit card, still have a bank acct with them to take advantage of the £100 payment though
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Gemma H (@gem_gem14) reported@AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?
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Sam C (@misssamc) reported@AskNationwide any known issue around one time codes not being received? 🫠
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Jenny Reader (@Mioewing) reported@AskNationwide You are impossible to contact. I get knocked out of chat and don't get a call back. You have my instructions but haven't acted.
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Christopher Freeman (@cmdfreeman) reported@AskNationwide @Mollylou1988 Similar problem. Money transfer to another bank says it’s worked but over 90 minutes later hasn’t arrived. Something definitely wrong.
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Ryan Gerrard (@RyanLGerrard) reported@AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.
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Rachael Santangelo (@Beleza_Rach) reported from Haddington, ScotlandNot sure if it's @TheAA_UK or @AskNationwide who are not great but after 18 years breaking down on the motorway and being told someone will be here in 4 hrs when your 15 mins from Edinburgh is blowing my mind!!!!
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JA (@IAmMrA) reported@AskNationwide How do I cancel a Payment? I’ve ordered something Online and the website has turned out to be ‘unsafe’.
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Francis Wilcox (@Tel_Wilcox) reported@AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔
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steve WBA (@WbaSteve) reported@AskNationwide My debit card was cancelled (not by me) and ordered a new one this Monday My card still hasn’t arrived and now my apple pay isn’t working!! Where’s my debit card ?
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Holly 🇺🇦 (@HoZiegler) reported@AskNationwide when will the faster payments card reader issue be fixed ?
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ME? I'm not well.... (@itsfar2bright) reported@AskNationwide Wow… you’ve replied to an email I haven’t sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?
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Leej Low (@low8991) reported@AskNationwide hi I’m trying to register with nationwide to view my mortgage but you don’t recognize my mortgage number? Can u help?
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Jordan (@JordanPostingX) reported@AskNationwide Good morning. When the email is sent saying "we've popped you a new card in the post", is that sent as soon as it goes to the postal service or when the post is due for delivery and do you send First Class or Second Class please? Thanks.
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bells (@AnnaMercer17901) reported@AskNationwide great bank put £80 in my account with your card machine and taken it off me not great as a your online help was shocking
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Shaun Toole (@garabaldired) reported@AskNationwide are there issues with being able to make payments right now. I've tried twice and it says "There has been a problem"
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Kaleem Aftab (@aftabamon) reported@AskNationwide none of the numbers to call from abroad work? It's impossible to reach you!
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Southbourne 🏴🏴🇫🇷 (@Southbourne101) reported@MichaelFra89678 @AskNationwide Just have a look on the website about qualifying current accounts. Honestly the hoops you have to jump through just to get £100.
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Z 💬 (@ZC1337) reported@AskNationwide why are your services down? I’m trying to pay my rent and you’re not available to take my call to assist me. Not helpful!
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Sarah B (@SarahB21171243) reportedSix cash machines today,none are working only one that was said my @AskNationwide cash builder card could not be accepted,absolute joke
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Mark (@MARKAFN) reported@AskNationwide when a Fix rate bond has matured and if it is left to turn into an instant access maturity bond account can I then just add money to it and treat it like a normal savings account?
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Matabele Warrior (@bsisa16) reported@educationgovuk I hear I being charged 2.50 being late. At a very top Pri - School. It is not going to happen @Uber_Support. We Charge back @AskNationwide...you will pay my money back. There are cameras...I challenge the British Company working with Chinese Company in Shenzhen...pull out the CCTV.