Nationwide down? Current status and problems
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Mobile App (27%)
- Website (24%)
- Transactions (12%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: London, Birmingham, Sheffield, Ross on Wye, Manchester, Milton Keynes, Liverpool, City of London, Glasgow, Eastbourne, Letchworth Garden City, Kettering, Edinburgh, Horsham, and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 23 hours ago |
|
Birmingham
|
Transactions | 1 day ago |
|
Sheffield
|
Website | 3 days ago |
|
Ross on Wye
|
Login | 3 days ago |
|
Manchester
|
Website | 3 days ago |
|
Milton Keynes
|
Login | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Becky (@pixiemorte) reported@AskNationwide Hey, I have a very old instant access savings account and I want to up date it so that I can add and take money out online between my other bank account (not Nationwide). Please advise as I'm struggling.
-
Mr. Mian Bhai - Stranger in this messy world (@akmsh5) reported@AskNationwide I don't want to sign up because I am signed up for it in a different bank. I just want to pay using nationwide app but as always you make it difficult or impossible.
-
GARY CLIFFORD (@GWGC14) reported@AskNationwide And awful customer service
-
Cara Willams (@CaraWilliams09) reported@_JoeMac86 @AskNationwide They’ve been working on it 24hours
-
Stephen Lee Gale #FreeBritney (@stephenlee844) reported from Gillingham, England@AskNationwide are card payments currently down? My card keeps declining despite having funds?
-
Sean Charles (@Seancharles1234) reported@AskNationwide, Your 24/7 credit card phone line is shut. You have blocked my credit card & I am abroad without access to funds due to this. Any idea how I can sort it? I know it's 8.52pm for you, but it's 3.52pm for me...
-
Rosie (@Rosie90317252) reported@AskNationwide is there a problem with bacs transfers? I should of been paid today however no payment is showing in my account?!
-
Simon Taylor (@simonjjtaylor) reported@AskNationwide I wanted to send you a simple message. You've turned the message option off. I don't want to deal with your call centre as its always awful. The chatbot service you've replaced it with doesn't load. Can you pls tell your mortgage team to stop ringing me ref 70589051130. TY
-
Cara Willams (@CaraWilliams09) reported@AskNationwide @diamondfan25 They won’t do anything until you put your account back in credit that is negative because of the glitch! Not even if you are in danger! Horrific
-
Cara Willams (@CaraWilliams09) reported@AskNationwide why don’t you tell people that the duplicate payments and incorrect balances are infact a technical issue you’ve been working on for 2 days instead of blaming merchants? Left £50 overdrawn with no overdraft and you can’t help because I’m OD? 😡
-
Ruth Ellis (@ruthiexcx) reported@AskNationwide I've been on the phone hundeds of times! I'm told it will be sorted that day or this day, then I get an email asking for more information, THAT I'VE ALREADY SUBMITTED and has been accepted and processed!They admitted yesterday there is an error and it was escalated but nothing!
-
Simon Taylor (@simonjjtaylor) reported@AskNationwide Nope, just trying to limit my contact with your firm as its always hugely frustrating & I can't even seem to achieve that. No interest in helping you fix your latest bad service implementation, can you pls just ask your mortgage team to stop calling me ref the No' above Thanks
-
Mathews (@MathewsLonappan) reported@AskNationwide I applied Credit card 3 months after account opening and got rejected as I did not complete 12 months in UK. Even lower limit cards (lesser than my monthly salary), 👎. NBS should consider the customer potential, assess the risk and act on such applications.
-
Ella H (@ellah101) reported@AskNationwide Hi. Ive had two of the same transaction come out of my account… i know that it was only paid once. Now its taken my account into overdraft while they are pending! Why does this sort of thing keep happening with your bank!! Constant issues with the app or system!
-
Stephen Kane 🇬🇧❤️🇺🇦 (@Jones_Kanes) reported@AskNationwide Hey there. My partners is getting mix message from nationwide, her account gone into -£217 but one saying it’s an error it will be fix tomorrow but one saying she need pay it due to the inconvenience yesterday with nationwide & vista debit
-
Alyson Fisher (@diamondfan25) reported@AskNationwide I have spoken to the company this morning & they have NO other payments pending. This is an error on your side as 5 of them payments ‘WERE NOT AUTHORISED’
-
Romain (@dreamer) reported@AskNationwide Very disappointing service in branch today. I’m a long term customer yet was refused ID certification because my mortgage isn’t with Nationwide.
-
Alyson Fisher (@diamondfan25) reported@AskNationwide absolutely appalling service Due to the ‘glitch’ yesterday payments that weren’t authorised due to me having insufficient funds apparently are now pending in my account & I have to wait 7 days to claim back & are £310 out of pocket 🤬 #fuming
-
Mr. Mian Bhai - Stranger in this messy world (@akmsh5) reported@AskNationwide Yes so why is the app or website not letting me pay someone using their mobile number?
-
deus (@ReusDu) reported@AskNationwide Hello - I’ve tried everything, the phone just gets cut off - I’m really worried because I’ve sorted everything and just waiting for Nationwide and they are impossible to get hold of. Is there no direct email I can contact? I may lose this apartment if I can’t get hold of you
-
Geraint Hobbs (@gj_hobbs) reported@AskNationwide having a difficult time getting answers & clarity regarding my mortgage, how’s best to contact to get help, as you don’t have anyone in branch to speak to face to face anymore and your call centres don’t take calls regarding mortgages after “normal working hours”?
-
GARY CLIFFORD (@GWGC14) reported@AskNationwide Tried again as suggested for another 30 suggested please could you give me an email address to contact them as i can't see it on the website ??
-
Chris Hutton (@chrismhutton) reported@AskNationwide are there any current issues with transactions showing in the mobile app? Many transactions are not showing from the last 4 days and as such the balance showing isn’t accurate
-
(=^ェ^=) ☕️ (@lowritto) reported@AskNationwide who do I call about an arranged od charge? been charged and I don’t think it’s right - your website says send us a message and drowns me in article links, not gr8
-
jamie lee (@cookiiiJay) reported@AskNationwide I've had £57 come out of my account and I have no idea where it has gone. I have not spent the money and it's not in my pending transactions. Help.
-
Chloe (@pastabakesauce) reported@AskNationwide my friend is having issues with her banking app, it won’t let her go onto her account. She doesn’t have twitter so has asked me to reach out to you
-
Cara Willams (@CaraWilliams09) reported@_JoeMac86 @AskNationwide They have a massive tech issue that’s causing crap for everyone but not telling anyone it’s been like it for 48 hours. Same has happened to me I’m now overdrawn and can’t get a train ticket to safety. But they can’t help until I put act right!!!!!!! B
-
Joe McNally (@_JoeMac86) reported@AskNationwide Ok but why is there so many problems at the minute? 1st no pending payments showing at all, and now showing pending and already payed? It’s a shambles
-
Rosie (@Rosie90317252) reported@AskNationwide I get paid monthly on the 20th of each month, have never had this issue and concerned why colleagues have received funds but I have not?
-
Can (@_mamabearcan_) reported@AskNationwide thanks to the glitch yesterday I have a minus balance which Keeps going up & up & I have absolutely no idea what should be on my statement & what shouldn’t because some payments weren’t authorised and the transactions are all over the place 😡 complaint made.