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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 48% Login (48%)
  • 20% Website (20%)
  • 20% Mobile App (20%)
  • 9% Transactions (9%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Southminster, Luton, City of London, Rochdale, Colchester, Peterborough, City of Westminster, Poole, Ashford, Great Malvern, Farnborough, Ballyclare, Leeds, Hackney, and Darlington.

CityProblem TypeReport Time
Southminster Login 10 hours ago
Luton Transfer 1 day ago
City of London Website 3 days ago
Rochdale Transactions 3 days ago
Colchester Login 5 days ago
Peterborough Login 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LucasTerzino
    Luke Terzino 🪐 (@LucasTerzino) reported

    @AskNationwide @GarethSamuel8 That’s a shame, I’ve been a flex plus customer for years, would have been a nice touch.

  • kazzafage
    Karen Fage (@kazzafage) reported

    @AskNationwide so just about to apply for a 0% cc from @Virgin only to find I can’t do that as you now own them! Another kick in the teeth for @AskNationwide customers & you’re supposed to be customer friendly! 😡

  • joshysaysstuff
    JT ☄️ (@joshysaysstuff) reported

    Hi @AskNationwide I’ve been on the phone for over half an hour on two separate occasions today and not been able to get through to speak to somebody about an URGENT charge coming out of my bank that I need to contest? Please can anybody help???

  • willyamhobbs
    william (@willyamhobbs) reported

    @Mollylou1988 @AskNationwide I am also having problems but Nationwide are claiming that everything is fine?

  • Bazzinho9
    Barry McCann (@Bazzinho9) reported

    wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time

  • jaws321
    jaws6 (@jaws321) reported

    @AskNationwide Says tech problems. For log in?

  • cmdfreeman
    Christopher Freeman (@cmdfreeman) reported

    @AskNationwide Are you absolutely sure all your systems are working perfectly? I’ve been waiting over 90 minutes for a simple bank transfer…..

  • rhysforan
    Rhys Foran (@rhysforan) reported

    @AskNationwide I can’t get access to my mortgage statement. Your app and website deny knowledge of me, yet you take a grand a month out of my bank account… please can someone help

  • Glenthecarp
    Glen Smith (@Glenthecarp) reported

    Trying to open a Flex Current account online, but getting an error message that says the problem is your end. Are you aware of this? @AskNationwide

  • DuncsGillespie
    Duncan Gillespie (@DuncsGillespie) reported

    A big SO to the customer service @AskNationwide Orpington in setting up my Member Exclusive Bond.Other banks will just tell you to go home and do it online.But in branch it’s quick and more importantly safer, as it gives customers peace of mind from making mistakes #nationwide 🙌🏻

  • JordanPostingX
    Jordan (@JordanPostingX) reported

    @AskNationwide No, I can't do that as your bank has a stupid policy where you need the bank card to access interentet banking. Your phone lines are also useless as it's a robot who keeps saying the same thing over and over. Really unhelpful response at a very stressful time.

  • ShaunGaz
    gazza (@ShaunGaz) reported

    @JoshPearson88 @AskNationwide I have 2 accounts with nationwide got jack ****.

  • SECUREUK2025
    SECURE UK (mark coyle) (@SECUREUK2025) reported

    @marcusmark2019 very bad customer service then... disgusting behaviour from @AskNationwide

  • Neilcol19002790
    Neil cole (@Neilcol19002790) reported

    @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

  • independencekat
    kathleen reid (@independencekat) reported

    @MattyCanPic @AskNationwide Im having a very similar problem , also funds not transferring from savings account.

  • NEILNeilwhits
    PLOD WHITFIELD (@NEILNeilwhits) reported

    @AskNationwide my current debit card expires on 31st, New card in my possession, some of my site updates have accepted the changes, others will NOT - until expiry has passed- is this normal?

  • johnny_0789
    johnny (@johnny_0789) reported

    @AskNationwide your service is ridiculous. Called twice and agent called Chelsea dropped the call on me and was rude

  • Noahjames_nan
    Noah's nan 🩷 (@Noahjames_nan) reported

    @AskNationwide Thank you, I put the phone down on them as I was sure it was a scam but wanted to be sure!

  • warwick3090
    shite hawk (@warwick3090) reported

    My Mum passed away at the end of last month and trying to sort her financial affairs. I thought I'd closed her Bank account with @AskNationwide on the 9th July and was told I should hear from them in ten working days but heard nothing. 1/2

  • SkhTrains
    SkhTrains (P) (@SkhTrains) reported

    @MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.

  • jayIFA
    Jonathan (@jayIFA) reported

    @MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.

  • MarblesRadio
    Marbles (@MarblesRadio) reported

    @AskNationwide I have found an unsigned Debit Card on the pavement - Not sure what you'd like me to do with it - can't find a way to speak to a real person on your website - AI only interested if an existing customer

  • angry_goblin
    😈 Angry Goblin ن (@angry_goblin) reported

    @AskNationwide Thanks, I phoned Credit Card Services and they were able to help. 👍

  • RyanLGerrard
    Ryan Gerrard (@RyanLGerrard) reported

    @AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.

  • WbaSteve
    steve WBA (@WbaSteve) reported

    @AskNationwide My debit card was cancelled (not by me) and ordered a new one this Monday My card still hasn’t arrived and now my apple pay isn’t working!! Where’s my debit card ?

  • sophiebell24x
    Sophiebell24x (@sophiebell24x) reported

    @AskNationwide is the banking app down for maintenance? If so what’s the quickest way to make a transfer

  • uniiqverse
    𝐮𝐧𝕩𝐪. (@uniiqverse) reported

    @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

  • maryphillips22
    Mary (@maryphillips22) reported

    @AskNationwide It is still happening, I can’t log in

  • fionab2367
    fiona brown (@fionab2367) reported

    @eugenereid @AskNationwide Been a long life customer as well and cannot fault the service provided

  • Pecunious365
    pecunious (@Pecunious365) reported

    @AskNationwide why oh why oh why can we still not pay in cheques on the Nationwide Banking App. It’s literally a basic feature of banking. @MartinSLewis you really need to help the consumer with this one - it effects 24 million people!