Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 03/07/2026 21:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (25%)

    Website (25%)

  3. Login (25%)

    Login (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Plymouth, Ipswich, Birmingham, Rugby, Gillingham, Edinburgh, Wembley, Skipton, Stocksfield, Nottingham, East Dereham, Kensington, Eastleigh, Portsmouth and Glasgow.

Loading map, please wait...
City Problem Type Report Time
United KingdomPlymouth Mobile App
United KingdomIpswich Transactions
United KingdomBirmingham Login
United KingdomRugby Website
United KingdomGillingham Transactions
United KingdomEdinburgh Transactions
Map Full Outage Map

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Withanee43 Mavis Clarke (@Withanee43) reported

    @AskNationwide come on nationwide get your act together, not happy trying to resolve a query,cut off twice from internet banking,chat did not help, very very frustrating, been trying for nearly 3 hours !!!!

  • KimG84 Kim (@KimG84) reported

    @AskNationwide It's not working again. I originally saw a service status, so it wasn't my phone. It was your service.

  • gandybjs loadsa (@gandybjs) reported

    @facetheravendw @AskNationwide Same. I'm desperate to switch but nationwide keep blocking it as they want an overdraft paying off when they know I have PTSD and can't work as much as I used to and refuse to help me because that isn't "good enough"

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported

    @AskNationwide Please do. An hour spent there and back plus car parking. What sort of service is closing at 2pm?

  • marcusmark2019 marcus (@marcusmark2019) reported

    @AskNationwide bloody disgusting.. i open an account..get my card and pin.. and then with a ***** email im told its been shut down with no reason...bloody unprofessional scum tactics!!!!

  • kjackson1984 K Jackson (@kjackson1984) reported

    Only had £180 left to pay on my loan, but @AskNationwide have still taken £252.52. Wonder what the betting is that they’ll be slow as hell to give that money back?

  • Tim_JR_Hill Тим Хилл #FBPE 🇪🇺 3.5% #GTTO #RejoinEU (@Tim_JR_Hill) reported

    F**ksake. Now @AskNationwide don't have the first clue what to do when a customer tells them to reverse a DD that a company have taken in breach of the DD Guarantee. "We'll investigate" No, you'll do as you're bloody well instructed or meet the Ombudsman.

  • John_WhiteVlogs Johnathan Lee White (@John_WhiteVlogs) reported

    @AskNationwide is there a way I can access my cash ctf before I turn 18? I’m currently 17

  • theruggerbugger Ben (@theruggerbugger) reported

    @AskNationwide - A coupe of suggestions from a new customer 1) Don't put "Visa Purchase" in front of all the statements items, it makes it hard to use categorisation apps like moneydashboard 2) Why oh why do I need a card read to setup new payments - We should be passed this now.

  • RoughneenK Kate Roughneen (@RoughneenK) reported

    @AskNationwide Help please, I'm after a loan settlement figure, app says to phone in for it, keep getting disconnected when I call saying due to unforeseen circumstances you can't take my call!!! Just want to settle my loan!!

  • RoughneenK Kate Roughneen (@RoughneenK) reported

    @AskNationwide Help please! I'm looking for a loan settlement figure, app says to phone in for it, when I call I get a messagedue to unforeseen circumstances you can't take my call! Just want to settle my loan early!

  • PatchJGee Patrick Gorman (@PatchJGee) reported

    @AskNationwide Hi, on-line banking app says I have to enrol, and gives a number to call for help with this: 0345 266 0894. Is this one of yours?

  • kkylaye human burrito (@kkylaye) reported

    @AskNationwide hey Nationwide, i was at one of your bank branches and the staff said i could apply for a flexstudent acc but when i looked at the leaflet, it seems like i can’t as i’m an int student doing a 1-yr masters help 😫

  • AndreB4 Andre B (@AndreB4) reported

    @AskNationwide what must I do to get you to answer emails or a telephone call. Covid still a valid defense for shoddy customer service.

  • theruggerbugger Ben (@theruggerbugger) reported

    @AskNationwide Actually - I'm now going through my monthly transactions and realising how disruptive number 1 actually is when trying to sort transactions. TBH - it's enough to not make we want to stay a customer for very long.

  • MarieVSimpspon Marie Simpson (@MarieVSimpspon) reported

    @BarrySheerman @BBCr4today @AskNationwide Single older women-not on benefits- it’s impossible to find somewhere to call home

  • TraceyInglis1 Oskar, Ruby & Freda 💙🐾 (@TraceyInglis1) reported from Alloa, Scotland

    @AskNationwide home report is missing in action! One advisor says you have it another says it never arrived! Need advice & help!

  • overall_sandy sandy overall (@overall_sandy) reported from Romford, England

    @AskNationwide my app won't allow log in saying service issue but website states service levels are normal

  • ChristineWarri2 Christine Warrillow (@ChristineWarri2) reported

    @AskNationwide terrible service today on the phone. Advisor couldn't care less. Zero customer service!!

  • Vovo_27 Innovation (@Vovo_27) reported

    @klizzieofficial @AskNationwide @Nationwide Hope the ground problems can be resolved on the ground as the online concern are being dealt with

  • bellaswoosh bells (@bellaswoosh) reported

    @AskNationwide Ah on the browser log in - I will try this! Didn't see this in the app. Thanks Jamie.

  • bellaswoosh bells (@bellaswoosh) reported

    @AskNationwide Hi. A month ago I made an online purchase that I never received, and the company isn't responding at all to queries. Made via current account. Can you help me get a refund?

  • james6918 James Morrison (@james6918) reported

    @AskNationwide I think it might be @sainsburys that is the problem. I tried to add a new card to the account and encouraged the same problem!

  • Ingatestonian4 Ian Gate-Stone (@Ingatestonian4) reported from Brentwood, England

    @AskNationwide Wouldn’t it be a good idea to update your website with the actual opening hours of branches? I’m not a customer but have travelled specially to your Brentwood branch to advise of the death of my mother, only to find the door locked at 2pm not 4.30 as stated. Great!

  • kjackson1984 K Jackson (@kjackson1984) reported

    Only had £180 left to pay on my loan, but @AskNationwide have still taking £252.52. Wonder what the betting is that they’ll be slow as hell to give that money back?

  • Withanee43 Mavis Clarke (@Withanee43) reported

    @AskNationwide trying to access my internet banking, code not being received to my mobile

  • John_WhiteVlogs Johnathan Lee White (@John_WhiteVlogs) reported

    @AskNationwide Okay can no one else access it including my parents?

  • b_dhokia dhokes (@b_dhokia) reported

    @AskNationwide Hi, I'm trying to reset my password to access my home insurance online. I've received an email with a password reset link however that returns a 400 error code - Bad Request - Invalid URL.

  • TraceyInglis1 Oskar, Ruby & Freda 💙🐾 (@TraceyInglis1) reported

    @AskNationwide Jamie the great customer service review was for @SkyUK

  • docmarkmac Mark McClelland (@docmarkmac) reported from Salisbury, England

    @overall_sandy @AskNationwide Me too. App isn't working this morning. Samsung Galaxy S10+