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Nationwide

Nationwide down? Current status and problems

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 27% Mobile App (27%)
  • 24% Website (24%)
  • 12% Transactions (12%)
  • 6% Transfer (6%)
  • 2% Withdrawals (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: London, Birmingham, Sheffield, Ross on Wye, Manchester, Milton Keynes, Liverpool, City of London, Glasgow, Eastbourne, Letchworth Garden City, Kettering, Edinburgh, Horsham, and Maidenhead.

CityProblem TypeReport Time
London Transactions 15 hours ago
Birmingham Transactions 17 hours ago
Sheffield Website 3 days ago
Ross on Wye Login 3 days ago
Manchester Website 3 days ago
Milton Keynes Login 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Gemmaebaird
    Gemma Baird (@Gemmaebaird) reported

    @AskNationwide Can I just get a card reader today from somewhere because it’ll solve all the issues. You’ve apparently sent 4 but I’ve received none.

  • luke_jones1986
    luke jones (@luke_jones1986) reported

    @AskNationwide I spent 50minutes waiting to talk to someone they said 2 things then they went. Can you get someone to contact me ASAP please as this is poor customer service.

  • LukeGray1997
    Luke Gray (@LukeGray1997) reported

    @AskNationwide are there any issues with some of your payment services. I’m trying to deposit money but keep getting an error message.

  • Gemmaebaird
    Gemma Baird (@Gemmaebaird) reported

    @AskNationwide There’s no messaging service option - just calling and as you said the lines are closed

  • VerseMod
    ♕ ♛VerseMod♛ ♕ (@VerseMod) reported

    @AskNationwide I have tried Jamie, tried getting through on the phone yesterday and friday with no luck, the live chat service can't do anything or look into it other than telling me to set up a new account

  • j0_smith
    Jo (@j0_smith) reported

    @AskNationwide HELP! I have just deposited cash into a nationwide machine then an error occurred and it said transaction failed? Branch closed no one to help #help

  • steevecopping
    Steevecopping (@steevecopping) reported

    @NatashaAnnRose @AskNationwide I have had same issue since yesterday

  • DeblaEv
    Deb Evans. Just a barmaid. (@DeblaEv) reported

    @AskNationwide Is the nationwide app for play store down? Or am I going to have to uninstall and re-install? Thanks!

  • kirtixhans
    Kirti 🌟 (@kirtixhans) reported

    @AskNationwide your banking app has been down ALL weekend. When will this be fixed?!

  • miss_traceydav
    Tracey Davies (@miss_traceydav) reported

    Also I was told the original insurance plan I signed up to was way beyond my mortgage term and was nonsensical- I am a reasonable logical person - so what on earth happened - feel very let down @AskNationwide @landg_uk

  • sszmidt199
    Stephen Szmidt (@sszmidt199) reported

    @AskNationwide 1/2 I see you are ending free travel insurance for your Flexi Account customers on 31st December 2021 & I believe this is because the Covid cover makes it too expensive for you to provide. So you think it is OK to penalise is more during this terrible pandemic!

  • johnsmorton
    John Morton (@johnsmorton) reported

    @AskNationwide i was just completing an application for a joint flex plus account. Website directed me to call a number regarding travel insurance. Tried 4 times, cut off each time, no relevant option to select. Maybe a sign to go elsewhere...

  • VerseMod
    ♕ ♛VerseMod♛ ♕ (@VerseMod) reported

    @AskNationwide I was told to to this last night and after logging in, I am just given an error page, but nationwide will let me open a new flexdirect but dont seem to want me to upgrade to one

  • catherinejayne0
    Catherine Welsh (@catherinejayne0) reported

    @AskNationwide my contact less isn't working on my card and hasn't for over a week. What's going on? 😞

  • Gemmaebaird
    Gemma Baird (@Gemmaebaird) reported

    @AskNationwide Finally got it working only to be told to call tomorrow. I regret switching my current account SO much

  • kimwright741
    Kim (@kimwright741) reported

    Just been in touch with @AskNationwide over an issue with my account. Totally my fault but they were polite and helpful and sorted the issue for me. Contrast that with @VirginMoney who were unhelpful, inflexible and rude. Could do with following Nationwide's lead on politeness 🙄

  • VerseMod
    ♕ ♛VerseMod♛ ♕ (@VerseMod) reported

    @AskNationwide the web chat team seem to only want me to set up a new account and move everything over rather than looking into the issue as they say they cant look into it

  • LewisDannan
    Lewis Dannan (@LewisDannan) reported

    @AskNationwide is the app down ?

  • Titch_7
    Lauren (@Titch_7) reported

    @AskNationwide Hi it is showing on my credit card as left my account, 3 separate payments. I also can’t see my order on the @MonsoonUK website?

  • AmpsWoodward
    Daniel Amps-Woodward (@AmpsWoodward) reported

    @AskNationwide Hi Craig. Its not clear in the full terms if this means it has to be your first nationwide current account. I have a Barclays account that I can switch but will I, as an existing customer with a current nationwide current account be eligible for this offer ?

  • IveGotATenner
    Callegari93 (@IveGotATenner) reported

    @AskNationwide I am trying to log into your internet banking app and it says it has sent me a security code to my phone number but it hasn’t even when I press re send. Can you help please?

  • PHILROOKS
    just me (@PHILROOKS) reported

    @AskNationwide Im trying to add funds to my #revolut account but the transaction keeps getting blocked I normally have no issues. I have looked into nationwide app and have no pending approvals.

  • Complaints_Dubs
    Another Bad Experience (@Complaints_Dubs) reported

    hello @AskNationwide I have a credit card with you that I now longer use... can i shut down the account pls

  • Gemmaebaird
    Gemma Baird (@Gemmaebaird) reported

    @AskNationwide Yes unfortunately I think your chat is broken as after many attempts unfortunately it won’t let me select an option or type

  • Gemmaebaird
    Gemma Baird (@Gemmaebaird) reported

    @AskNationwide hi, I asked for an emergency transfer yesterday as your yet to send me a card reader. All seems to go OK on the phone but only £1 was transferred and now your lines are closed to follow up. Please help.

  • FiSHHelpBarnes
    FiSH Neighbour Care (@FiSHHelpBarnes) reported

    @AskNationwide Client unable to go out and unable to call you without help. We will have to arrange a special visit and try the number you have suggested next week. Thanks for your help.

  • Gemmaebaird
    Gemma Baird (@Gemmaebaird) reported

    @AskNationwide I tried that but they said as my card isn’t lost they can’t help. I just want access to my own money.

  • LukeGray1997
    Luke Gray (@LukeGray1997) reported from Portsmouth, England

    @AskNationwide Into a betting account. I’ve tried different bookmakers but I’m getting an error message each time. It’s a relatively new card so wondered if that was the issue.

  • JamesHu62286915
    James Hull (@JamesHu62286915) reported

    @AskNationwide Thanks Beckie. Actually I looked on the website and it says select card accounts are no longer available.

  • ikinengland
    Neil Hickling (@ikinengland) reported

    @AskNationwide app not working is there an issue?