Is Nationwide down?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (42%)
-
Website (23%)
-
Login (19%)
-
Transactions (12%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: London, Islington, City of London, Woodford Green, Newark on Trent, Southampton, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford, Hinckley, Reading and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Islington |
Mobile App | |
| City of London |
Login | |
| Woodford Green |
Transactions | |
| Newark on Trent |
Transactions | |
| Southampton |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
David Ellis
(@davidellisfan) reported
@AskNationwide It says - Maintenance - Interruption to service - Some of our services are currently unavailable until Saturday 22 October 2022 at 06:00PM. We apologise for any inconvenience this may cause. Ahh...PM (never seen anyone start a PM time with zero before) - will try again tonight
-
Duncan Hill 🔶🇺🇦
(@DuncanDucky) reported
@AskNationwide Just tried calling about a declined payment, was told lines are closed, but website says they are open until 6pm GMT - it's currently only 5.22 pm GMT.
-
David Ellis
(@davidellisfan) reported
@AskNationwide I saw 06:00 and immediately thought AM (especially as most website maintenance jobs are usually overnight)...a real pain the site being down for two whole days, but thanks for the prompt reply.
-
Dj Graham J™️
(@1DJGrahamJ) reported
@AskNationwide It doesn’t open as a PDF In Acrobat it just only lets me save to files then when I do this and open in Acrobat it says cannot open as maybe corrupt or missing …maybe this is the problem? Not opening directly and only option to save?
-
Craig
(@baldywaldo) reported
@AskNationwide just to confirm, I am currently a FlexAccount customer, if I upgrade to the FlexPlus account, I am NOT eligible for the £200 bonus?
-
David Booth
(@2SmoothBooth) reported
@TonyGilesSport @AskNationwide Exactly mate. Santander 4.2% 2 year ISA. These offer nothing. Complete waste of time banking with these now. They're so far behind its untrue. Easy access account with Santander paid 2.75% before it became oversubscribed, best these can do is a ltd access at 2.1%. Best moving!
-
Alan Richards
(@arichards_Saruk) reported
@AskNationwide Why can’t it be done electronically then. This is of no help at all. The letters will not arrive it time and we are not back in the UK until December. Not a very caring organisation
-
Angemala
(@Angemala1) reported
@AskNationwide switched to nationwide, got the £200. Already regret it. Any chance you can take the money back and switch me back? I can't access my money and I urgently need to... But your lines are closed. 🤡🔫
-
Justine
(@bean0509) reported
@AskNationwide Like I said, it didn’t make sense. I think I’ve found it now. Wrote down what made sense, sent an email and got a reply saying ‘this mailbox isn’t monitored’ so I think it’s the right one.
-
David
(@DavidFromRoI) reported
@RevolutApp say it’s a @AskNationwide issue and I’m sure it is too because last time this happened it turned out it cleared a few hours after lodging a call to Nationwide. Question is, will this payment clear today or do you process payments on the weekends???? @AskNationwide
-
Gogger
(@Gogger16) reported
@Angemala1 @AskNationwide OMG, I just had the EXACT same issue! Opened an account an no card reader sent with card and PIN. Needed to make payment and couldn't. Why can't I just use biometrics on phone!? Complaint submitted and when £200 credited to my account I'm switching back to old bank straight away!
-
sharon amanda
(@sharon_amanda4) reported
@AskNationwide I already have an instant access one, and just wanted to know the interest rate and if there was a better option
-
Kenny Higgs
(@kennyhiggs) reported
My bank is offering £200 to people who switch their accounts over to them. I've been a customer for 10 years (2 savings accounts, current account & mortgage) and if they've got plenty of money sloshing about I think they should pay me £200 to stay. How about it @AskNationwide?
-
Jason Derulo
(@chino199716) reported
@evejoywilson @AskNationwide Mine too got same issue recently but @blay_Cybertech on twitter helped me out. Message him now
-
Justine
(@bean0509) reported
@AskNationwide Hi, I called the HR number and the automated voice said the phones aren’t working and to email, and I couldn’t make sense of the email address. Could you send it to me please?
-
Dj Graham J™️
(@1DJGrahamJ) reported
@AskNationwide My bad it was the browser I was using. I used safari & it worked exactly how you told me. Sorry to have wasted your time & thanks for your help. Have a great weekend 🍻
-
Fay Beck
(@faykceb) reported
@AskNationwide I bought something from @vinted and received the wrong item due to @InPostUK well documented locker mess up. Vinted have terrible customer service and have refused to give me money back. Can I get a refund directly from my bank? #vinted
-
Angemala
(@Angemala1) reported
@AskNationwide Pick one up in branch... Which are all closed now. Just like the phone lines. 🤡 I can't transfer to an account via debt card. Ergo, I cannot access my money at this time in the way I need. Never had this with any other bank. You need other options, especially for emergencies
-
Jonathan Blackford
(@jonblackford79) reported
@AskNationwide It says “we’re currently experiencing a technical problem please try again or view our service availability page” when I go to that it says all is normal
-
Dj Graham J™️
(@1DJGrahamJ) reported
@AskNationwide I have tried this on my iPad & as I said it says can’t open as corrupt or missing info. 0kb in size when I save to files. Can this only be done on a computer & not iPad even though it says I can down load it? I can’t even view it online or print? Thanks
-
David
(@DavidFromRoI) reported
@AskNationwide hello, @RevolutApp sent a payment to my nationwide account on Friday night/Saturday morning at 12:05 but it has not arrived in to my account as of yet. I’ve had many poor chats with nationwide and they’ve said it’s a revolut issue as no payment is showing. (1/2)
-
LUDDERS(@🏡)
(@Ianludders) reported
@AskNationwide I have changed the batteries on my card reader but it is still not working how do I get a replacement
-
Mike Batho
(@BathoMike) reported
@kennyhiggs @AskNationwide I've been with Natiowide for about 40 years. I too would like a little bonus for being such a devoted customer.
-
Jonathan Blackford
(@jonblackford79) reported
@AskNationwide is there an issue with your app keeps saying service issues but the service checker says no issues ?
-
Dave
(@dave28263) reported
@bean0509 @AskNationwide They are **** Iv been waiting for a complaint for god knows how long now and every time I phone them they don’t seem to care
-
Angemala
(@Angemala1) reported
@AskNationwide In other words... Too ******* bad? I NEED to access MY money but because I don't have your stupid card reader, I'm screwed? Well that's great customer service. I will be switching away, ASAP and making sure no one switches. No wonder you give £200. I'd pay 200 to AVOID nationwide
-
Tom Adams
(@Suprised_Toast) reported
@AskNationwide Ah shame, seems bit silly though as it's a win for everyone and you'll basically make the money back within 18 months or lose a customer to another bank. Odd one that. Thanks
-
Angemala
(@Angemala1) reported
@AskNationwide I don't have a stupid card reader. 😐 I don't want to have to use a stupid card reader at all. I need to be able to access my money urgently.
-
Eve Joy Wilson
(@evejoywilson) reported
@AskNationwide I am abroad and need to transfer money from my nationwide account to an account I hold with another bank but have lost my normal sim - so only have emails and whatsapp. Can you help urgently?
-
David Booth
(@2SmoothBooth) reported
@dame237 @AskNationwide I wouldn't bother. Far better interest rates to be found elsewhere. Even Santander are superior to this lot now. They recently had an easy access account paying 2.75%. Shop around, don't waste your time and money with this lot.