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Nationwide

Nationwide down? Current status and problems

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Full Outage Map

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 27% Mobile App (27%)
  • 25% Website (25%)
  • 12% Transactions (12%)
  • 6% Transfer (6%)
  • 1% Withdrawals (1%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: City of London, Harringay, London, Birmingham, Sheffield, Ross on Wye, Manchester, Milton Keynes, Liverpool, Glasgow, Eastbourne, Letchworth Garden City, Kettering, Edinburgh, and Horsham.

CityProblem TypeReport Time
City of London Website 3 hours ago
Harringay Website 14 hours ago
London Transactions 2 days ago
Birmingham Transactions 2 days ago
Sheffield Website 4 days ago
Ross on Wye Login 4 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • NnMonky
    Craig (@NnMonky) reported

    @AskNationwide your iOS app has an issue, when using the app switching on my device then returning to the banking app I get only a picture of “blurry trees” - I have to restart to get back into my accounts. Tried reinstalling, no dice

  • BigRab_1
    Rab (@BigRab_1) reported

    @AskNationwide Payment service providers and e-money issuers must normally respond to certain types of complaints within 15 business days. If they can't provide a final response within 15 business days, for reasons beyond their control, they must explain the reasons for the delay. You must -

  • anujmor
    anuj morjaria (@anujmor) reported

    @KathPinnock Hi Kath, that’s great! The issue with GR is very real. I had to pay £25k to @Avon_Estates a year ago because @AskNationwide would not lend to my buyer because GR doubled every 20 years. GR was capped £300pa in perpetuity for 115 years. initial gr was £400pa. The system is rigged.

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported

    @AskNationwide ETA on fix for payment issue please!!!

  • JoeSims10
    Joe Sims (@JoeSims10) reported

    @AskNationwide I did. I’m looking to speak to your complaints department ASAP. Our only experience with your insurance service and it’s been abysmal. Not at all commensurate with the level of customer service a so say valued customer should be entitled to as a bare minimum? So disappointed

  • Nevermind576567
    xo-Nevermind-ox (@Nevermind576567) reported

    @AskNationwide JUST TO MAKE EVERYONE AWARE.. BE CAREFUL NATIONWIDE WILL RANDOMLY SEND YOU A NEW CARD AS 'ADDED SECURITY' BUT WILL ALSO CANCEL YOUR OTHER CARD THAT HAS NO ISSUES BEFORE THE NEW CARD ARRIVES TO YOU, LEAVING YOU FOR DAYS WITHOUT ACCESS TO YOUR MONEY.

  • Thi5Leo
    🅻🅴🅾 (@Thi5Leo) reported

    @AskNationwide What's going on? They informed me that I have not received payment from the bank of Mexico since yesterday and I tried to buy a plane ticket and they told me that it was rejected, as the transaction declining issues. I now can't buy anything. You must be kidding?

  • olliedewis
    Ollie Dewis (@olliedewis) reported

    @AskNationwide Details I’ve had on file for years (to send friends and relatives cash (now and then)) have gone…out of the blue. If this is a policy to save server space and cash for Nationwide (Housekeeping? 🤔) then it’s a poor one. I’m sorry but this will have consequences.

  • schwiftysauce
    AJ (@schwiftysauce) reported

    @AskNationwide Oh okay, thanks, it declined and I saw the message so assumed the 2 were related, there was more than enough in there, perhaps it was a connection error and would have worked if i tried again, I've been able to use it since. It has happened a few times and left me stranded.

  • baldybeardyguy
    Alister FULTON (@baldybeardyguy) reported

    @AskNationwide ETA need on fix for payment issues please???!!!! I am expecting money in so I can make payments out. Chop chop.

  • AlexFrew1988
    Alex Frew (@AlexFrew1988) reported

    @AskNationwide To make an appointment what option would I need to press seem to be for existing applications etc not for a potential new customer

  • PaulAtterbury2
    Paul Atterbury (@PaulAtterbury2) reported

    @AskNationwide Do not Close down in blaby

  • schwiftysauce
    AJ (@schwiftysauce) reported

    What a surprise @AskNationwide down again 😭 why is it ALWAYS when I go out with my toddler trying to be Independent and end up looking like I don't have money in the bank - card declines.. there's a message on the app saying its down, It's always down, hard in a cashless society

  • soniabsuffolk
    Sonia B 💙 (@soniabsuffolk) reported

    @AskNationwide can you please provide updates on your current issues with payments please. I'm currently on the phone to your call centre and the person I'm speaking to has no idea there's a problem. Is this fault affecting debit card use and/or cash withdrawals too?

  • Martin15065142
    Martin (@Martin15065142) reported

    @_totallyrandom1 @AskNationwide Lot's of scammers in the group, I have been scammed twice, but I was finally recommend to #joe_cyber_recovery#_ on who helped me out with my account issues...

  • jamesh220279
    James (@jamesh220279) reported

    Hey @AskNationwide the contact less aspect of my debit card has stopped working. How do I go about getting a replacement card?

  • schofieldwriter
    elizabeth houlton schofield (@schofieldwriter) reported

    @AskNationwide Hi, over 40 minutes waiting on the phone today, and the website is opaque about how to close my FROB. I need my money...

  • samwoodcock13
    Sam Woodcock (@samwoodcock13) reported

    @AskNationwide hi, I have been trying to send payments to someone using my card reader but Keeps coming up on the online banking app about experiencing technical problems. Do you know when this will be fixed so can send my payments?

  • NnMonky
    Craig (@NnMonky) reported

    @AskNationwide Live chat isn’t going to help, needs a developer to investigate - the recent APP updates have made the User Experience awful

  • andersonsangela
    angela💙💚🌈💐La! (@andersonsangela) reported from Bromley, England

    Really disenchanted by companies that don't help those that need it, don't refund @AmazonUK @Fantastic @AskNationwide really beggars belief and you should all be ashamed

  • BigRab_1
    Rab (@BigRab_1) reported

    @lillun6 @AskNationwide Maybe I would have gave that individual the benefit of the doubt had they not of blatantly sighed down the phone at me when I asked them a question. I’ve been in telesales and call Center environments myself, so I know how challenging it can be. So I am never rude at the advisor

  • Union_Tom
    Tom Neal (@Union_Tom) reported

    @AskNationwide Do you do joint savings accounts? Difficult to find this out on your website.

  • BigRab_1
    Rab (@BigRab_1) reported

    @AskNationwide Hi India - I was apparently transferred to complaints and the girl in question couldn’t give me any further information other than to wait - whilst she was helpful and tried everything she could there was literally nothing in her control to help.

  • ScottyG____
    Scotty (@ScottyG____) reported from Sheffield, England

    @AskNationwide payments down again? Money sent but transaction declining!

  • madamelebun
    mrs banana (@madamelebun) reported

    @AskNationwide Is online banking down right now? I keep getting “Server not found”?

  • Fabiannenava
    Fabianne Nava (@Fabiannenava) reported

    @AskNationwide please can someone contact me asap. I’ve tried to get hold of your customer service about fraud and no one is getting back to me!

  • ryzaworthy
    ryza (@ryzaworthy) reported

    @AskNationwide Yea it’s up to date I’ve also tried deleting the app but I still get the error message every time.

  • samwoodcock13
    Sam Woodcock (@samwoodcock13) reported

    @AskNationwide Yes this is happening when entering the code! I have tried few times and the details are correct! There is also a different payment where they want me to go on the app and approved my card ( without the card reader) and when I go back to the payment says an error still

  • charlie87623
    Charlie morris (@charlie87623) reported

    @AskNationwide i’m sick of my nationwide account now there’s always some kind of issue going on.

  • StevenCurry1971
    Steven Curry (@StevenCurry1971) reported

    @AskNationwide Hi there, why is your chat assistant not working on your website? I need to contact you about some missing cards and I don't want to be hanging on the phone again for 20 minutes.