Nationwide

Is Nationwide down?

Problems detected

Users are reporting problems related to: mobile app, transactions and transfer.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 04/26/2024 08:25

April 26: Problems at Nationwide

Nationwide is having issues since 10:20 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Transactions (35%)

    Transactions (35%)

  3. Transfer (17%)

    Transfer (17%)

  4. Website (7%)

    Website (7%)

  5. Login (4%)

    Login (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Lowestoft, Islington, London, Hastings, Blackburn, High Wycombe, Dorchester, Birmingham, Reading, Derby, Southampton, Leeds, Croydon, Byfleet and Tottenham.

Loading map, please wait...
City Problem Type Report Time
United KingdomLowestoft Transactions
United KingdomIslington Transactions
United KingdomLondon Mobile App
United KingdomHastings Transactions
United KingdomBlackburn Website
United KingdomHigh Wycombe Transactions
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • AntonyKennard Kennard (@AntonyKennard) reported

    @AskNationwide slide into my DMs. Your service is appealing

  • PaulSte69328083 Paul Stevenson (@PaulSte69328083) reported

    @AskNationwide what do you mean we're here to help?

  • JamesHardz2022 James Harding (@JamesHardz2022) reported

    @almor5276 @AskNationwide Honestly I'm waiting like everyone else for a payment to go in and payments to go out to help my elderly aunty out. The past few months it's always been issues, whether throughout the night or during the day, systems down for maintenance etc.. I've had enough now, time to move on

  • AnnaVarey2 Anna Varey (@AnnaVarey2) reported

    @AskNationwide my banking is down and I need my payment now

  • THEMrsDEW Liz Higham (@THEMrsDEW) reported

    @AskNationwide nearly 5 1/2 hours now. Finally come through, but it is a complete joke. Still waiting to know what the issue was.

  • JamesHardz2022 James Harding (@JamesHardz2022) reported

    @almor5276 @AskNationwide Ah mate it's ****!! 22 years of my life I've been with @AskNationwide and it seems to be getting worse 🤷🏽 always service issues or maintenance which again stops payments etc. Once I get my money cleared which was paid at 6pm yesterday now, I'm ******* off to someone else 👍🏼

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @AskNationwide Banking is still down, time to change bank, this happens far too often #nationwide #nationwidebank

  • mattynix Matt Nixon (@mattynix) reported

    @Nats022010 @AskNationwide I’ve never experienced such a thing with any other bank, not even Santander - & that’s saying something ! I will close acc after this. Awful.

  • Smithyy16 Callum (@Smithyy16) reported

    @AskNationwide payments are blatantly not even 'in a queue ' I'm waiting on several that were done before you even had the error message about the issue 5 hours ago!

  • clarepe007 Clare Payne (@clarepe007) reported

    @AskNationwide how long will transfers be down please?

  • THEMrsDEW Liz Higham (@THEMrsDEW) reported

    @AskNationwide can you please let me know what the problem with the payment delay is and when it is going to be fixed?? Been waiting for 3 hours now.

  • PaulSte69328083 Paul Stevenson (@PaulSte69328083) reported

    @AskNationwide how long do I have to wait for incoming payments to hit my account. I am stuck 21 miles away from home freezing and can't get a bus because I can't get access to money that has been transferred to me

  • MichelleBoudin_ Michelle Boudin (@MichelleBoudin_) reported from Bury, England

    @AskNationwide Banking is still down, time to change bank, this happens far too often

  • mumof3babys Rebecca Earl (@mumof3babys) reported

    @AskNationwide there's always a problem with nationwide and transfering. No other banks have this problem. This happens constantly. Its ridiculous

  • PrimOnTweet PrimOnTweet (@PrimOnTweet) reported

    @AskNationwide, moving onto three hours now? This is just terrible service.

  • matthewjl79 Matthew (@matthewjl79) reported

    @AskNationwide I need to make an urgent payment, when will your payments issue be resolved?

  • OpokuAmma Amma Opoku (@OpokuAmma) reported

    @AskNationwide Thank you for coming back to me. It is important that you as an organisation are clear with what the issue is… why is there a delay? What is the issue… there is no explanation and that is not acceptable. Other institutions provide some sort of explanation. Anyway thank you

  • JamesHardz2022 James Harding (@JamesHardz2022) reported

    @AskNationwide how much longer will your services be down for please as I'm expecting money to go into my account and also money going from my account to my aunties to help her out🤷🏽all payments are in a qué but a time scale would be nice as it's been in a qué for last 4 hours !!

  • zowiecolwell zowie colwell (@zowiecolwell) reported

    @AskNationwide I need to access money that I have transferred for my orders for Christmas. This is a joke now! Seriously considering changing banks as this is becoming a regular thing.

  • sailor_poet SailorPoet (@sailor_poet) reported

    @AskNationwide @6rincon What "Claire" meant to say is no, as a nationwide customer you cannot take advantage of the post office facility every credible customer focused bank does.....

  • farnon_jean Jean Farnon (@farnon_jean) reported

    @AskNationwide It would help if you told people at the top of your twitter feed there are problems To continually be asking for card reader info is really not on you have my number, and I have completed security it is me. I do not carry a card reader everywhere I go. Sort it out.

  • GhostCraft1984 GhostCraft 1984 (@GhostCraft1984) reported

    @AskNationwide honestly starting to think with the fact this issue has happened quite a few times this year you guys don't know how to run a bank or have competent people who can fix this issue quickly

  • frankotabs1983 Mike (@frankotabs1983) reported

    @AskNationwide sort this payment issue out ASAP. This is ridiculous

  • JLSBeech Louis B (@JLSBeech) reported

    @AskNationwide so my account is blocked due to a fraudulent transaction and told to call 0800 number on hold for 30 minutes to be told that no one can help. Call back on hold again and same thing happens account still blocked not happy!!!

  • William87102886 William welsh (@William87102886) reported

    @AskNationwide still no update on the payments problem?

  • gazbcfc25 #BSHL OUT WE WANT OUR BLUES BACK (@gazbcfc25) reported

    @AskNationwide absolute joke 4 hours now with no access to my account to buy gas in this zero temperature

  • SarahGood8 Sarah Good (@SarahGood8) reported

    @AskNationwide Incoming and outgoing payments/transfers are down yet again! This time it's been down since 5pm, surely it shouldn't take over 5 1/2 hours to resolve? What's the ETA please?

  • callumgwilliam3 callum gwilliam (@callumgwilliam3) reported

    @AskNationwide issues receiving payments from cashapp/ other people , not one person got a message or anything regarding the issue, any time frame when issues will be resolved

  • StephanieAilsa Stephy (@StephanieAilsa) reported

    @AskNationwide are you actually trying to resolve the payment issues or are you just choosing to play around with peoples money.

  • Morganasley3 Morgan asley (@Morganasley3) reported

    @JLSBeech @AskNationwide Lot's of recommendation here are scammers, I've been scammed twice, but sokhalove1 on Instagram finally help me out with my account issue. You can also message them for help on twitter @coder_smiles