Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 01/02/2026 02:40

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh, Westbury and London.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Mobile App
United KingdomPlymouth Login
United KingdomStockton-on-Tees Transactions
United KingdomWhitehaven Mobile App
United KingdomDumfries Transactions
United KingdomGlasgow Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • LaviciNFT Lavici.eth (@LaviciNFT) reported

    @AskNationwide @honestdch The service isn’t working normally.. I’m having the same issue

  • mickeyclark42 Obi Wan (@mickeyclark42) reported

    @AskNationwide the banking app keeps coming up with "request timed out" can't do anything on it, transfer funds etc. Any issues???

  • Lady_greentea Kathy (@Lady_greentea) reported

    @AskNationwide Thanks will do . It states there is a technical error but all systems are normal

  • RichardFewster Richard Fewster (@RichardFewster) reported

    @AskNationwide Is your banking app working today? I've been trying to transfer money between accounts and set up standing orders and getting timeout message. Payment function always seems to be down

  • wyt3fr0g Only Me (@wyt3fr0g) reported

    @Barclays no counter services open on a Saturday?? I need to pay in a cheque from @AskNationwide but your automatic machines don't like the *** in front of the digits printed on their cheques. I can't be the only one to have this issue. 🤬🤬🤬🤬

  • jonwthorne Jonathan wilkinson (@jonwthorne) reported

    @AskNationwide @RichardFewster Just now? It’s been that way for a few hours instead of telling people to reinstall the app which is not going to solve the problem how about the IT team actually deal with it

  • iMarieKelly Kelly Marie  (@iMarieKelly) reported

    @AskNationwide @KeighleyWest It's the online browser banking having the same issue too. So it's not just the app. I've tried using both, and can't transfer money on either platform.

  • PiecesBridal Bridal Pieces (@PiecesBridal) reported

    @KeighleyWest @AskNationwide Same here, trying to buy a washing machine and I can't access my savings account

  • RichardFewster Richard Fewster (@RichardFewster) reported

    @AskNationwide Your call centre say payments and transfers arent working. Can't confirm when the issue started or when it will be fixed. But ongoing for several weeks now

  • ASPD9 ASPD (@ASPD9) reported

    Received fraud warning from NW & didnt recognise £115.06 payment so blocked it. Was on phone to NW when got message from website host was their payment so tried to unblock it. NW were unhelpful. Please authorise payment to Hostinger asap before I lose business @AskNationwide

  • DrRelyt_MrParty 𝕋𝕪(ಥ﹏ಥ)𝕋𝕪♥‿♥ (@DrRelyt_MrParty) reported

    @AskNationwide thanks for ruining everyone’s day by not allowing us to transfer between accounts (yes I’ve deleted and reinstalled and problem still persists)

  • octobers_rose Teri Louise (@octobers_rose) reported

    @AskNationwide @KeighleyWest Thought this was just me!! App keeps timing out saying there is an error

  • drjamestrueman James Trueman (@drjamestrueman) reported

    @AskNationwide like other customers I can't transfer between accounts. App is up to date, but that's kind've irrelevant as I have also tried online and that's not working either. Clearly a fault - please advise? Need to send urgently.

  • angelameikle Angela (@angelameikle) reported

    @AskNationwide @debbiemx5 Same issue here - can’t move funds on the mobile app.

  • debbiemx5 Debbie Bleasby (@debbiemx5) reported

    @AskNationwide how long is the transfers on the internet/mobile banking going to be down?

  • VapingVessel VapingVessel 🌐 (@VapingVessel) reported

    @AskNationwide @debbiemx5 Same on Android. Reinstalling doesn't help.

  • DebbyOsborne Debby (@DebbyOsborne) reported

    @AskNationwide We're sorry. We seem to be experiencing some technical problems

  • mickeyclark42 Obi Wan (@mickeyclark42) reported

    @AskNationwide You must have worked your magic! All is working now! I didn't delete the app, but tried it one more time. Thanks for the speedy response 👍

  • 1JamesLeeDJ 🅹🅰🅼🅴🆂 🅻🅴🅴 (@1JamesLeeDJ) reported

    @AskNationwide oi what's going on can't transfer between accounts nationwide Both desktop and phone so issue is at your end.... own it nationwide and action upon it We would like our monies

  • KeighleyWest Keighley West (@KeighleyWest) reported

    @AskNationwide why can’t I move money between my accounts? It’s saying there’s an issue!! 🤬🤬🤬

  • Lady_greentea Kathy (@Lady_greentea) reported

    @AskNationwide Totally re registered but there is still an issue and cannot make internal transfer

  • LaviciNFT Lavici.eth (@LaviciNFT) reported

    @AskNationwide @debbiemx5 Can you stop trying to tell people there isn’t a problem with their service and that it’s their devices? THE PROBLEM IS YOUR END!

  • GavinMoores Gavin Moores (@GavinMoores) reported

    @AskNationwide @JaimieEAScaife Same here. Wanted to bet on a horse and couldn't because wouldn't transfer and won.. again app problems. Time to switch

  • KeighleyWest Keighley West (@KeighleyWest) reported

    @PiecesBridal @AskNationwide All I wanna do is get food shopping in cause everything’s going to be closed on Monday and my child needs to eat!! I’ve had to leave my shopping and sit in the car to try and fix it!! 🤬🤬🤬

  • joshuajgardner Josh (@joshuajgardner) reported

    @AskNationwide can't seem to transfer from any of my accounts today due to timeout on app or 'technical problems' on online bank... anything to help?

  • rambleonshiv Shib (@rambleonshiv) reported

    @AskNationwide @KeighleyWest I’m having the same issue

  • nubianrose Miss C (@nubianrose) reported

    @honestdch @AskNationwide I am having same issue cannot transfer between accounts @AskNationwide

  • LaviciNFT Lavici.eth (@LaviciNFT) reported

    @honestdch @AskNationwide I’m getting the same problem. There is definitely an issue!

  • truemanjames James Trueman (@truemanjames) reported

    @AskNationwide like other customers I can't transfer between accounts. App is up to date, but that's kind've irrelevant as I have also tried online and that's not working either. Clearly a fault - please advise? Need to send urgently.

  • James_2561 James 🙂 🇬🇧 🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@James_2561) reported

    @AskNationwide @drjamestrueman Uninstall and reinstalled twice, not working, saying its been timed out.. Please report to you it dept. Plus photo sent saying there a technical problem