Nationwide status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (49%)
- Website (27%)
- Mobile App (16%)
- Transactions (8%)
- Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Derby, Derry, Nottingham, St Helens, Glasgow, Swansea, London, Portsmouth, City of London, West Bromwich, Ascot, East Harptree, Liverpool, Southminster, and Luton.
| City | Problem Type | Report Time |
|---|---|---|
|
|
Login | 7 days ago |
|
|
Website | 10 days ago |
|
|
Login | 12 days ago |
|
|
Login | 14 days ago |
|
|
Mobile App | 14 days ago |
|
|
Login | 16 days ago |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Becky (@RLHobs) reportedYou are a great bank, but your app is awful. Constantly crashing. Please sort @AskNationwide
-
Christopher Freeman (@cmdfreeman) reported@AskNationwide Would love to but your app is down. Iโm in the midst of a switch and already regretting it. Youโre not a serious bank.
-
3rd_Doctor ๐ด๓ ง๓ ข๓ ฅ๓ ฎ๓ ง๓ ฟ ๐๐๐ค (@JonPertwee1919) reported@AskNationwide Young lad with a disability, having difficulty opening an account and doesn't know why. Goes into your Goole branch - they can't help him and give him a number (seemingly a Head Office). Requires account details. Nice. How does he do that? Refer to the above.
-
Southbourne ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ด๓ ง๓ ข๓ ท๓ ฌ๓ ณ๓ ฟ๐ซ๐ท (@Southbourne101) reported@MichaelFra89678 @AskNationwide Just have a look on the website about qualifying current accounts. Honestly the hoops you have to jump through just to get ยฃ100.
-
ian ross (@ianross48395988) reported@AskNationwide I am a director of a Landscaping company. After spending hours arranging a contract with a Nationwide customer whom I met at his home had lenghty discussions and agreed a contract he signed and asked to proceed. NATIONWIDE text him, called him witheld Payment! Said it was a SCAM!
-
Peter Fowler (@PeterGRFowler) reported@26Left @AskNationwide 1/2 James, commiserations of he result - I guess it wasn't a surprise. Looking at last year's AGM votes, it truck me that less than 10% of members voted and most of these went with the block vote. Combining votes for, against and withheld, the highest a candidate obtained was
-
Matt Leslie (@mattleslie74) reported@AskNationwide Your automated service is hopeless. Took eight minutes of being given the runaround & having to answer the same questions over & over before I got through. Also, your app (for Android) is not working when verifying a payment I've made to a third party.
-
jaws6 (@jaws321) reported@AskNationwide Says tech problems. For log in?
-
Don Calogero (@Hengist123) reported@MichaelFra89678 @AskNationwide A lot of people took out ยฃ100 savings in every building society in the age of carpetbaggers trying to close them down, in the hope of a huge windfall.
-
kdb_suffolk 7/2% #Let them race #ClimateChange (@kdbsuff) reported@LloydsBank with increased profits at the expense of customers. Their corp direction belittles customer issues to "complaint or stfu". Just money grabbing and not sharing profits We're off to town shortly to open a new account with @AskNationwide and in a month move two more.
-
Clare24/7 (@BirdieBums) reported@ChelleChipato @AskNationwide Very poor. He should have closed down his existing account, withdrawn funds and opened an account with a completely different bank followed by a letter to the complaints department.
-
Johnboy Scott ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ๐ด๓ ง๓ ข๓ ณ๓ ฃ๓ ด๓ ฟ (@Johnboy014) reported@AskNationwide Thank you for the ยฃ100. A loyal customer ๐ Oops,not a loyal customer. At least the Ceo has a good bunch of ๐ท๐ท๐ท ๐ค๐๐๐ก
-
shite hawk (@warwick3090) reportedMy Mum passed away at the end of last month and trying to sort her financial affairs. I thought I'd closed her Bank account with @AskNationwide on the 9th July and was told I should hear from them in ten working days but heard nothing. 1/2
-
Dr Barney Craggs FCIIS (@barneyc) reportedIt's 2026 @AskNationwide why are we still blatting confidential docs around by email and not a sensible secure file transfer service?!
-
JTB (@fimbisj) reported@AskNationwide why is your telephone number for customers 03457302011 such rubbish? Whatโs wrong with just answering the phone? Why does AI have to be involved? when using callback it rings twice and hangs up. Your branch staff are brilliant your telephone service is terrible
-
Duncan Gillespie (@DuncsGillespie) reportedA big SO to the customer service @AskNationwide Orpington in setting up my Member Exclusive Bond.Other banks will just tell you to go home and do it online.But in branch itโs quick and more importantly safer, as it gives customers peace of mind from making mistakes #nationwide ๐๐ป
-
smiggs741 (@smiggyfox) reportedHave you got issues with why standings orders are not showing in app @AskNationwide
-
Danny Pound (@dannypound88) reported@AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?
-
Rep74NL (@JohnnyRep74) reported@AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring
-
Rita B๐๐บ๐ธ๐ฌ๐ง (@RitaBFranc) reported@StandWCrypto_UK All UK crypto holders should debank their banks & building societies. @AskNationwide are terrible. Apart from their crypto hate, they also have ridiculous restrictions on moving your money to & from your account.
-
ME? I'm not well.... (@itsfar2bright) reported@AskNationwide Wowโฆ youโve replied to an email I havenโt sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?
-
lorna50 (@lornaparadise) reported@AskNationwide @Turbo_GSXR11 Even tho have told you countless times about our circumstances yet no help
-
pog ๐ฆง๐ท๐ (@pogpoggfrog) reported@AskNationwide fix ur website i want my student just eat voucher code RIGHT NOW
-
Nicole (@NicoleM94x) reported@AskNationwide @MarkWil66911411 I am also having issues
-
Mr Joshua (@MrMrJoshua) reported@AskNationwide Failure to Address My Needs as a Vulnerable Customer โ 5 Months of Inadequate Service and Generic Responses.
-
Hello Purgatory (@HelloPurgatory) reportedHey why can't I filter transactions from a specific payee on your online banking in the search function? Your banking upgrades are now a hindrance to my accounting PLEASE FIX THIS ASAP! @AskNationwide
-
Nick Clitheroe (@NickClitheroe) reportedHey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!
-
SMV (@MissSmallVoice) reported@AskNationwide Thanks for your message. The web site was fine as it was - nice & compact & easy to use. Unless 100s of customers asked for the same changes, don't see why you make things worse.
-
pecunious (@Pecunious365) reported@AskNationwide why oh why oh why can we still not pay in cheques on the Nationwide Banking App. Itโs literally a basic feature of banking. @MartinSLewis you really need to help the consumer with this one - it effects 24 million people!
-
the pompey pope (@thePompeyPope) reported@AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....