Nationwide status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (48%)
- Website (26%)
- Mobile App (16%)
- Transactions (8%)
- Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Derby, Derry, Nottingham, St Helens, Glasgow, Swansea, London, Portsmouth, City of London, West Bromwich, Ascot, East Harptree, Liverpool, Southminster, and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Derby
|
Login | 6 hours ago |
|
Derry
|
Website | 3 days ago |
|
Nottingham
|
Login | 6 days ago |
|
St Helens
|
Login | 8 days ago |
|
Glasgow
|
Mobile App | 8 days ago |
|
Swansea
|
Login | 10 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Mary (@maryphillips22) reported@AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?
-
Mr Ransley (@Yellowtillidie) reported@AskNationwide You got this issue again today?
-
lm210 (@mm219009) reported@AskNationwide hi, any known phone line issues? I’ve phoned twice and got cut off after being on hold for 6 minutes both times. Selected call back option and I’ve been hung up on again when the advisor phoned me back!
-
George Brown (@gb62028) reported@AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u
-
Donnachadh McCarthy (@DonnachadhMc) reportedBugger. Here we go again. Why are even @AskNationwide screwing their existing home insurance customers? Just got told I have a FORTY % increase in my premium for next year!! The @CooperativeBank did the same to me when I was a long time customer.
-
Miguel Santos (@migsantox) reported@billyrjnaismith @AskNationwide actual humans in physical buildings solving account issues is wild. i usually just spend my time screaming at discord mods
-
Marbles (@MarblesRadio) reported@AskNationwide I have found an unsigned Debit Card on the pavement - Not sure what you'd like me to do with it - can't find a way to speak to a real person on your website - AI only interested if an existing customer
-
Johnboy Scott 🏴🏴 (@Johnboy014) reported@AskNationwide Thank you for the £100. A loyal customer 👍 Oops,not a loyal customer. At least the Ceo has a good bunch of 💷💷💷 🤔👏👏😡
-
Mr Joshua (@MrMrJoshua) reported@AskNationwide That's not the problem. I need a card sent to branch due to insecure address. Five months with no card. @MartinSLewis - this is really getting me down.
-
Mr Joshua (@MrMrJoshua) reported@AskNationwide Failure to Address My Needs as a Vulnerable Customer – 5 Months of Inadequate Service and Generic Responses.
-
Tina Raistrick (@tinamay1977) reported@AskNationwide They cant be ,down detector are reporting issues. Ive done the above.
-
ME? I'm not well.... (@itsfar2bright) reported@AskNationwide Wow… you’ve replied to an email I haven’t sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?
-
Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported@AskNationwide Yes I got it in the end but unfortunately seem to be having the same problem again this evening
-
Scunner Campbell🏴💙🇺🇦 (@Turbo_GSXR11) reported@AskNationwide Post been and gone again. Still no card. App Chat isn't much help. Got an apology for inconvenience, wow. To be told a replacement of the replacement would take 5 working days. What sort of customer care is that? I can get a birthday card from Moonpig next day. @AskNationwide
-
ME? I'm not well.... (@itsfar2bright) reported@AskNationwide Tryint to transfer money on app and being asked to use card reader. I have never had a card reader on my account. Is this the same IT update error which happened a few months ago. When is this being fixed?
-
Shaun Toole (@garabaldired) reported@AskNationwide are there issues with being able to make payments right now. I've tried twice and it says "There has been a problem"
-
Walid (@walid_ahmadi07) reported@AskNationwide @DifferentHoney I have never received this £100 despite being long serving customer😔
-
Francis Wilcox (@Tel_Wilcox) reported@AskNationwide NO MONEY FOR A WEEK NOW You closed my account with ZERO notice>REFUSED to give any reason>WONT tell how to resolve things>BLOCKED the Account Switch Service>sent emails saying NOTHING>MIGHT re-send letter >POSSIBLY send a cheque>WONT confirm what to do next😠😠
-
B (@scriptwren) reported@yawizzy @ChelleChipato @AskNationwide Sometimes these days it’s the best way to get proper customer service, that’s why. Why are you trying to police social media like this? Clearly they have exhausted face to face possibilities. What happened to decent customer service and a bit of empathy?
-
SkhTrains (P) (@SkhTrains) reported@MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.
-
Premier League tour (@IAmtheRedeemer) reportedThe new update for the @AskNationwide app is so useful. Being able to view your PIN and card details inside the app is a massive help.
-
ESC Matt UK 🇬🇧 (@ESCMattUK) reported@AskNationwide I’ve been trying to move my money from my current account to my savings account for several days but the app keeps refusing to allow me to do it. Please help
-
Johnboy Scott 🏴🏴 (@Johnboy014) reported@AskNationwide SHOCKING customer service 😡😡😡😡😡😡
-
John Rogers (@TerminallyChimp) reported@AskNationwide I can’t amend any standing orders, hasn’t been working for days. Just errors, “something has gone wrong”. I can amend, change or add any standing orders. Pretty basic stuff, frustrating.
-
catherine (@catheri97773061) reported@AskNationwide So get Fraud alert that's not fraudulent, app closed down on me, 55 mins waiting on phone, drive to branch they can't help, back on phone 35mins 😤😤😤 fuming #complaint
-
Joshua Pearson (@JoshPearson88) reported@geordiegirlx @AskNationwide I think there was qualifying criteria. Have a look on their website so next time you get it!
-
the pompey pope (@thePompeyPope) reported@AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....
-
JA (@IAmMrA) reported@AskNationwide How do I cancel a Payment? I’ve ordered something Online and the website has turned out to be ‘unsafe’.
-
Philip Sirr (@PhilSirr) reported@AskNationwide what was the criteria for a customer getting the £100 bonus ? i have a savings account a current account and a mortgage
-
Name. (@gameofmagnitude) reported@Via_SocialMedia @AskNationwide **** that degeneracy right off.