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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (29%)
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Login (19%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees and Whitehaven.
| City | Problem Type | Report Time |
|---|---|---|
 Hove |
Website | |
| Cambridge |
Website | |
| Milton Keynes |
Website | |
| Slough |
Login | |
| Worcester |
Mobile App | |
| London |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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admiralross2400
(@admiralross2400) reported
@BBCNews So glad I decided to switch after the outage at Christmas. I'll never bank with @AskNationwide ever again! I'll also be suggesting my friends all stay clear too
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🏳️🌈 #ImArnieWhoAreYou? 🏳️🌈
(@ScooterRiderFMX) reported
@AskNationwide How about compensation for those affected ? I know I’m clutching at straws here but these problems have is happening to frequently. It’s time customers left NATIONWIDE a and bank elsewhere
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Matt C
(@Matthew43188255) reported
@AskNationwide @CTanswell_ The service status tells you nothing. People want a timeframe, you've had all day and yet still fobbing us off!!!!
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JDSpurs31
(@JDSpurs31) reported
@AskNationwide Yet again, I had this happen on Xmas Eve and then again on New Year's Eve, What the hell is going on. I'm gonna bring some toilet roll in to your branch because your full of ****.
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beth
(@beth66927906) reported
@AskNationwide payment issues again?? This is embarrassing. I’ve only moved to you 2 weeks ago. Sort it out before I move back.
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Matt C
(@Matthew43188255) reported
@AskNationwide Your service page tells you nothing so stop fobbing us off
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paulanny
(@Pam5509363161) reported
@AskNationwide I’ve already done this! Not right I have no gas there for can’t cook 😴 I have covid and it’s cold. This is my hard working money I need it.
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Catherine Wickens
(@wellsabouttown) reported
@AskNationwide @TheFCA @financialombuds 3rd (known) time in a matter of weeks that Nationwide has had issues with payments and have not provided a proper explanation or mitigation strategy to prevent it happening again… please investigate!
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Emily Cochrane
(@EmilyCochrane19) reported
@AskNationwide Is the only way to make a complaint through that chat service?
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Michaela pickersgill
(@boonbags) reported
@AskNationwide This is terrible yet again I've been waiting hours for money to be transferred from my husband which he has done to my bank account so I could take our sick tortoise to a reptile vet I've had to use other means and thankfully managed to our tortoise may have sepsis which is
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Ryan T
(@kingryan2020) reported
@AskNationwide payments are working fine for me moved monies from Santander to nationwide no issues, think people need be either patient or double check the monies have been sent
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Camilla W
(@CamillaWatkins_) reported
@AskNationwide Any chance you're going to fix this so it stops happening? I'm pretty sure Nationwide has just caused me a number of charges and left me with a hit on my credit record for late payment!
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Pete Waite
(@Pedro_XXL) reported
@AskNationwide Can somebody help us with a switching issue. The person who was helping via email has walked away and the phone number she gave instead says it is too busy to help us.
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Tim Jackson
(@TimJacksonBris) reported
@AskNationwide @lucyjohnson38 Outgoing payments very definitely ARE affected. How can we be sure you'll fix it if you don't even realise the problem?
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kathleen reid
(@independencekat) reported
@jessyjensen @AskNationwide Fingers and toes crossed for you too. It just adds insult to injury its OUR money we are trying to access, it's not like a loan. 🙄 Let me know if you see any activity on your account, I might try and stop checking for 15mins, driving myself nuts here. X🙈
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Liam Panther
(@LiamPanther_92) reported
@AskNationwide Once again there is a problem with payments….it’s shocking
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Georgia G
(@gigie1985) reported
@AskNationwide I moved some money earlier today to cover payments going but due to your error the money has not yet gone in so I hope I am not going to get charged for the bounced payments as it is not my fault when I have moved funds to cover the payments?
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Saskia
(@Saskia18513043) reported
@AskNationwide why is this bank such a bag of shite? 3 times now people have had issues with payments in just a few weeks!🙄
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Diane Whiting
(@dianewhiting02) reported
@AskNationwide @_Murtagh__ Outgoing payments are not working. I've tried several times
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Gogotravel
(@xjulesxxxx) reported
@AskNationwide we're here to help! Definately not @durham branch all I wanted was to pay money in.. cash and chq. Told to use the machine. Didn't want to but told no option. Mask had to come off to see screen as glasses steaming up. No other customer in bank. Changing banks!
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Aaron old
(@dabaron82) reported
@AskNationwide This is ridiculous! I'm at work and transferred money in at 9am to cover DDS, but I had to beg a family member to go and put cash in my account so as not to bounce them! Exactly the same problem as before, I might take my banking elsewhere after being let down twice!
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Jodana Sandy
(@JodanaSandyXx) reported
@AskNationwide I don’t care bout what’s working I want my money!! Can I have details has I’m taking this matter to court and to my solicitors has your holding my money against my will and now having to go to hospital because of your mess
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Catherine Wickens
(@wellsabouttown) reported
@AskNationwide @TheFCA 3rd (known) time in a matter of weeks that Nationwide has had issues with payments and have not provided a proper explanation or mitigation strategy to prevent it happening again… please investigate!
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Pete Waite
(@Pedro_XXL) reported
@AskNationwide Can somebody help us with a switching issue. The person who was helping via email has walked away and the phone number she gave instead days it is too busy to help us.
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Kim
(@Kim14596033) reported
@AskNationwide How much longer is this going to be ? Last updated on your website at 2pm it's not 4.25pm?
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petrina brennan
(@petrinabrennan9) reported
@AskNationwide I have been waiting to pay for on line shopping aswell was expecting money in today and am isolating.Any idea when this issue will be resolved ??? And I suggest compensation for all your customers maybe a good idea as it is the third time in 3 weeks
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wes
(@wozeruk) reported
@AskNationwide payments down again major inconvenience 😡😡😡
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Andy Shora
(@andyshora) reported
@AskNationwide I moved everything away from Nationwide when I tried to pay a deposit and they froze my account because they refused to believe I was me. Both my old and new mortgages were with Nationwide. They refused to accept their own mortgage agreement as proof of address. Completely broken
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Mr Apple
(@appleeugene) reported
I know it’s not ideal what’s happening at @AskNationwide - I’m affected as well, but, please don’t be abusing the staff, either on here, on the phone or in person in Branches. This is OUR Building Society, they are OUR staff. We are better than this. They are working to fix it
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Martin Sykes
(@musicmanleeds) reported
@AskNationwide Serious question (asked earlier but without a response) : How many times has the Payments problem happened in the past 3 months? I couldn't receive or send payments properly over Christmas and New Year plus bank Holidays. Now 'normal' days present banking difficulties yet again!