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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (32%)
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Website (28%)
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Login (21%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Website | ||
| Website | ||
| Website | ||
| Login | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Phil up my stocking Simons 🎄
(@PhilipSimons18) reported
@AskNationwide can I ask, what is actually going on? I mean, "fault" is a bit vague. A little more transparency might go some way to easing feelings. Your employees have always been helpful and understanding, in my experience. Transparency might help employees too.
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Cat
(@catskyrme) reported
cheers @AskNationwide no wages just before Christmas... not exactly bothered about fixing the issue as its been going on all day!
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Paul Smyth #BLM #TransRightsAreHumanRights
(@chumbawumba_uk) reported
@blairmcg55 @emjanerx @AskNationwide I've already had other issues with them this month. Definitely switching in the new year.
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Paul Smyth #BLM #TransRightsAreHumanRights
(@chumbawumba_uk) reported
@blairmcg55 @emjanerx @AskNationwide They're a joke. It says there's an issue with recieving payments outside of Nationwide. So if my employer sends my wages then the staff finish until after Christmas what am I going to live on in until the new year? Definitely moving in the new year
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Randy Banghard
(@history_ben96) reported
@AskNationwide wagwan, I need to buy some food, I’m very hungover. All incoming/outgoing payments are delayed. It would appear copious people are having the same problem. I’m melting, here
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ChrisU
(@MrUrban83) reported
@AskNationwide @mistry_bhaven Hi Karen... You have a massive fault... Regards Pissed off customer.
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𝓒𝓲𝓪𝓻𝓪👸🏻
(@ciaraxblake_) reported
@AskNationwide waiting for money to be transferred into my account for my mums birthday meal tonight. Any chance the issue will be resolved before then or will it need to be cancelled🙄.
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Soph ✨🇯🇲
(@Signedbysophiee) reported
Hi @AskNationwide I have 7 staff members that need their pay!!! Its 4 days till Christmas. Can you tel me how long this outage will be? It’s been going on for 7 hours now.
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Mike Emery
(@mikeemery18) reported
@AskNationwide How long is the app going to take to fix please?
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Nicola
(@nicola22011989) reported
@AskNationwide does anyone know what’s going on. Awaiting an online payment to come through and it’s been saying payment issue since 8am this morning.
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Kelly Jackson | It’s More Fun In Your 30s
(@Kelly_Jackson88) reported
@AskNationwide how can a massive bank like you leave people unable to access money for HOURS?
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kathleen reid
(@independencekat) reported
@AskNationwide @_Murtagh__ You keep saying that, but it's no help to us. At least just be honest with us. Your leaving folk in a right mess ,myself included.
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Nigel Beech
(@BeechNigel) reported
@AskNationwide @mistry_bhaven hello I am unable to receive my salary from my employer, is there a problem?
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Lo Cullen
(@LoCullen_) reported
@AskNationwide Hello. I just moved some money from my barclays account to my Nationwide and then saw the issue. The money has not yet bounced back so does that mean when the issue is fixed the money will show in my NW account or should it bounce back to my Barclays?
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Gregg Swift
(@GSwift87) reported
@AskNationwide Will you you be covering any late fees for direct debits as my wages are now late. Also Christmas is only a few days away will you take responsibility for problems arising from over stressed parents who have no money at the worst possible time!
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Matthew
(@matthewjl79) reported
@AskNationwide hi do know when will this payment issue will be resolved? I need to make payments. Thanks
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Claire Hobby
(@ClaireHobby2) reported
@AskNationwide Done already!! Not that it will makes blind bit of difference!! You might as well close your Twitter messages down…:you’re useless!
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Stephen
(@Stephen15227105) reported
@AskNationwide why is this still ongoing? Surely the team you have working on this must be incompetent this close to Christmas. There will be people who are waiting on money coming into the bank to fed kids or buy gas or electricity and this hasn't been fixed Surely someone knows
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Adel Jones
(@AdelJones11) reported
@AskNationwide @Unicornresinart Well get ******** on top of it. I've been calm about this HOWEVER, who's explaining to my kid why santa didn't deliver presents this year. Wheres my ******* money!!!!
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Tori Needham
(@NeedhamTori) reported
@AskNationwide But this has been all day now. You must have some idea what has caused the issue by now! Is this an upgrade gone wrong? Maybe you’ve allowed too many people to be on leave and now don’t have the expertise to fix this fault.
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Alison randall
(@Alisonrandall20) reported
@AskNationwide this is a joke. No update other that “no payments accepted into you account”. This is not acceptable. People expect a better service from you. How long will services take to be restored. Your engineers been working on it now for hours surely they know the issue
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Lisa
(@polkadotsponge) reported
@AskNationwide @independencekat @AskNationwide what is this queue you keep talking about?! Its 2021. There are people here 'queuing' up to access their own cash. Totally unacceptable. Thank you for not allowing me to purchase groceries today.
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Jennifer Ellis
(@Jennife50593183) reported
@AskNationwide what is the current issue with incoming and outgoing payments? When do you expect it to be resolved? Thanks
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robert
(@Robert198814) reported
@AskNationwide is your IT issue affecting direct debits being taken from accounts?
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Mr Clean
(@Madaze2002) reported
@AskNationwide any clue when these payment issues will be sorted I’m due some money for a direct debit due out tomorrow but I’m unable to receive it due to these issues
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Soko
(@sokokauwale) reported
@AskNationwide can I have access to my money ? .. also will my pay get stuck somewhere in the air ? . Asking for a friend. It’s nearly Christmas 🙈
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Tom
(@corcc11) reported
@AskNationwide Absolutely lost all trust Nationwide now. How can I possibly trust you when you've let each of your customers down at Christmas? Disgraceful service
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Gavinder Rana
(@Gav_Rana) reported
@mistry_bhaven @AskNationwide @AskNationwide Can you please ensure that this issue is immediately resolved and out of courtesy can you also please update the public accordingly!
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Tor Harrington
(@torharrington) reported
@AskNationwide It was for home insurance. Whole website was full of template code so unreadable. one for devs take a look at
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ᑕᖇᑌᑎᑕᕼIE
(@CrunchieNews) reported
@AskNationwide @independencekat They are not being qued the are being returned. My customer has tried sending payment to me twice since 1pm and both times the payment has been returned to his account ???