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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (41%)
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Website (22%)
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Login (20%)
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Transactions (12%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, Woodford Green, Newark on Trent, Southampton, London, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford, Hinckley, Reading, Stoke-on-Trent and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Login | |
| Woodford Green |
Transactions | |
| Newark on Trent |
Transactions | |
| Southampton |
Login | |
| City of London |
Login | |
| London |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Nathan Weaving
(@NathanWeaving3) reported
@AskNationwide Hi I have tried both nothing is working but yet apparently my card is fine no issues I have en tried on another phone
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V
(@ForeverViccc) reported
@AskNationwide my personal loan has disappeared off my mobile app? It’s not been paid off is this a technical glitch? Thanks
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Sarah
(@boo08_sarah) reported
@AskNationwide My mum doesn't understand she has lack of capacity so is trying to remain independent with my support. All I wanted was someone to call her and run through security and check her account hasn't been fraudulently used. When I rung NatWest with same issue they were amazing.
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James Walters
(@JamesWa03041413) reported
@AskNationwide trying to use the switch service but it keeps saying there is a technical problem. When will this be resolved?
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koeseme
(@koeseme) reported
@AskNationwide Hi Lauren. It's a mortgage account, no card reader however. All I am asked for is cust no, DOB, passnumber (received already by post) and code via sms. All input correctly, but everytime is met with a message stating there has been a technical error.
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badbitches
(@dave28263) reported
@AskNationwide **** off you ***** bastards I wish nothing but bad thing on your staff and your bank you people are sick *****
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Jason Looseley
(@mrjasonlbeingme) reported
@AskNationwide I can't update my details on your app, nor order a new card. Is it not working or something?
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Gail Louise
(@GailBurrows6) reported
@AskNationwide would be great if your customer services team could go the extra mile to help. Losing the will now
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J
(@the_geeker) reported
I guess @MartinSLewis has helped crash the @AskNationwide account application service. Tried twice and getting a 'technical error'
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🎃
(@AndrewR88536458) reported
@AskNationwide is it normal that I’m seeing some services down at the minute? I was thinking of applying for an overdraft but can’t get onto the page on the app/internet bank.
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Su Rey
(@suzieq1011) reported
@AskNationwide what use is your telephone banking service? Website says open 24 hours - NOT open 24 hours, website says I can transfer money to other account in my name - wait 20 mins to be told that is not possible
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camil c
(@camillaclow) reported
@AskNationwide you are holding up the purchase of our house because your backlog is over 8 weeks to approve a mortgage which has already been agreed. Emails and phone calls ignored. Please help!!!!
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Sarah
(@boo08_sarah) reported
@AskNationwide My mum doesn't know what is best for her and doesn't want to sign over power of attorney as she doesn't understand she is mentally incapacitated. A mentally incapacitated person cannot sign over power of attorney it is a court decision which doesn't help us in the here and now.
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Julie Cook
(@mijulie62) reported
@MartinSLewis @AskNationwide can't get past the overdraft part of the form to swap to flex direct. Tried half a dozen plus times, error then sends you back to beginning of the form. Aargh
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koeseme
(@koeseme) reported
@AskNationwide Hi. I've been trying to finish registering on my account online a few days, using correct cust number, passnumber and code via text, but every time I receive a message stating there is a technical issue. Can I ask, do you have a known fault? Thanks.
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Sue & Alan Berry
(@SueAlanBerry1) reported
@AskNationwide I’m trying to purchase a cash ISA via the banking app , I enter the amount press ok and it keeps saying “ This information required “ I have tried numerous times but get the same problem. Any ideas?
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Nathan Weaving
(@NathanWeaving3) reported
@AskNationwide is there any current issues with mobile banking as says can’t change details at the moment and tried logging into my mobile banking using card reader it said my pin was incorrect which it was not and now it’s pin lock my card when was not even my fault
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Rebecca Weller
(@RebeccaWeller13) reported
@AskNationwide I haven’t been able to access my online banking or banking app for two days now. I can’t access or organise my money, which I desperately need to do. I will not be any paying charges incurred during this time! #CostOfLivingCrisis
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Angel
(@dragonsangel01) reported
from
Poplar, England
Right I have contacted @AskNationwide a couple of times as my credit card statement don’t look right and I have spoken to someone and neither do they. Can’t get through on the phone because they keep saying they can’t hear me. Is this anyway to treat a loyal customer. 😡😡
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Kayleigh
(@OneKayleigh) reported
@AskNationwide hi, I have a pending PayPal transaction in my account, but the sale failed through the retailer site and the money still hasn't been put back. The failed transaction was about 3 days ago. No help on @PayPal app. Thanks!
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Matt
(@xlphos) reported
What a PITA @AskNationwide can’t even close account due to ‘technical’ issues. Just close my account! Can’t transfer to money out as I was never sent a card reader!
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Bernard Lewella
(@LewellaBee) reported
Whenever a building under construction collapses, we hear a lot of warnings, how the building owner DID NOT obtain permit from authorities... Eventually NOBODY gets punished and the issue dies off until another building collapses. @AskNationwide
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Sarah
(@boo08_sarah) reported
@AskNationwide She lacks capacity to make a call herself and the carers don't have the time to help her. I will be visiting her soon and we will make the call together to you to transfer her money from you and close her account. Dementia sufferers deserve better than this.
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enjoyahonestlife
(@jubedbashir) reported
@AskNationwide Logged complaint your your mobile insurance and they said they will not do anything! Total Shock, when I get back to you NBS, you send me back to them, absolutely disgusting service I get from your large establishment, feels really like all you banks are no different
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Daniel Falconer
(@DanielJFalconer) reported
@AskNationwide Hi, trying to switch my bank account to a FlexDirect but keep getting an error message when I get to the Overdraft portion and it runs a soft check. Any idea why this may be?
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matthew johnston
(@maffa1974) reported
@MartinSLewis think you have managed to crash @AskNationwide website ,trying to do a switch and it has failed 3 times
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badbitches
(@dave28263) reported
@AskNationwide @EnglandFootball **** bank **** staff **** service waste of time they don’t care about anyone of their customers
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Sarah
(@boo08_sarah) reported
@AskNationwide no help whatsoever checking on a suspected fraud call my incapacitated mum who suffers dementia received today. No one will help check her money is safe because she doesn't have enough capacity to make the call to you herself to report it. No help at all.
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Sarah
(@boo08_sarah) reported
@AskNationwide All she wants to know is that her money is safe. I don't want you to talk to me only her! She cannot come in to branch as in a care home totally bed bound. You need to rethink how to help dementia sufferers and those supporting them. I can only advise mum to shut her account
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Stephen Davis
(@Dava711) reported
@AskNationwide is your account switching service down as I’m trying to apply but getting an error message everytime