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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Transactions (28%)
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Website (16%)
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Login (9%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Wood Green, Newton Abbot, Littlehampton, Haywards Heath, Newhaven, Stirling, Cardiff, London, Orpington, Taunton, Newark on Trent, Oxford, Solihull, Golders Green and Oakham.
| City | Problem Type | Report Time |
|---|---|---|
 Wood Green |
Transactions | |
| Newton Abbot |
Website | |
| Littlehampton |
Mobile App | |
| Haywards Heath |
Mobile App | |
| Newhaven |
Website | |
| Stirling |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Croker
(@richiecroker) reported
@AskNationwide I've had to cobble together dehumidifiers from friends, and rent carpet cleaners to even try and solve the problem. What's the point of emergency cover - I literally just want to talk to somebody to tell me I'm doing the right thing.
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide I nominate Nationwide as the most disrespectful and devious organisation I have had the misfortune to deal with this year. Bad from the top down
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Lucy McNamara
(@LucyMc22) reported
@AskNationwide Replied. Please help 🙏
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Caleb Allen
(@realcaleballen) reported
@AskNationwide @enjay1999 I'm also seeing this issue.
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Tim Macy
(@timmacy) reported
Not for nothing, I was able to contact, report and resolve the same issue with @AskNationwide WHILE ON HOLD WITH YOU. I've been with HSBC for 26 years - not sure for how much longer after today.
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Lucy
(@lucyluu15_) reported
@AskNationwide hi I requested a new card a week ago now, it’s been the 5 working days and still no card :( what do I do?
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Richard Croker
(@richiecroker) reported
@AskNationwide Also, I didn't stay on the phone yesterday BECAUSE I WAS TOLD NOT TO AS THE QUICKEST WAY WAS TO LOG THE ISSUE ON THE WEB, otherwise I would have done this yesterday.
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**** Jackinov
(@condomsdotcom) reported
@AskNationwide there's no money in my account help
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Sam Bramwell 💙
(@sambabble) reported
@AskNationwide I received a text meant for another customer this morning suggesting I had to pay a large sum of money to meet a required payment. It was an authentic n’wide msg sent in error to me, AJ in your contact centre was amazingly calm and helpful. Please thank him for me
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Neil Jackson
(@enjay1999) reported
@AskNationwide It says 'Something’s gone wrong We’re sorry, but there’s been a technical issue that wasn’t your fault' I am using a Pocophone F1 Android 10 device.
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Lauren 🦋🌸🐬☕🎶
(@DiamondDaysXO) reported
@AskNationwide App error keeps coming up and can't open the app. Is there a known problem?
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Ben Styles
(@CiscoKernow89) reported
@AskNationwide Hi Diane Yes, this is the number I called 3hr 10minutes ago. I need someone to step in here You are not providing the service you are contractually obliged to. The amount of the claim is just going up and up and up the longer you don’t respond….
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Caleb Allen
(@realcaleballen) reported
@enjay1999 @AskNationwide I'm having this issue renewing my ISA. I am an existing Nationwide customer, don't need photo/ID verification and the issue happens when I confirm my details. It happens on both my phone and my laptop (the app redirects to the webpage anyway).
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Sarah Noble
(@SarahNoble2) reported
@AskNationwide @MartinSLewis Great rates for NW accounts BUT have you noticed the TERRIBLE reviews on Trustpilot recently - rating of 1.7 from 3,500+. The only shining light is the shops - which I can attest to, the Kingston one was lovely - but then I have not had a problem YET!
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Sasha Milan
(@SashaMilan7) reported
@AskNationwide I have been told to call Nationwide regarding my account being on hold and they never help me. I am 3 months pregnant with no access to my funds, it has been 2 weeks now. It is also the Christmas period, this is very insensitive
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Rebecca Pepper
(@RebeccaPepper19) reported
@AskNationwide I haven’t received my switching bonus can someone please help me work out why?
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Richard Croker
(@richiecroker) reported
@AskNationwide Funnily enough I can't wait 102 minutes to talk to somebody - i'm trying to repair my house the best I can without any help from the people I pay to provide help.
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Richard Croker
(@richiecroker) reported
@AskNationwide It's not about a claim, it's about EMERGENCY COVER. You know, electrics, 100s of litres of water everywhere. We've already spent HOURS trying to sort it without any help from Nationwide, the company I pay to help. 1/2
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Harry Turnbull
(@turnbullissimo) reported
@AskNationwide How is ordering a card reader gling to help when im in a mountain range and my son has run out of petrol and no money?
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Bieg Bhagani
(@BhaganiBieg) reported
@MartinSLewis @AskNationwide My parents get scammed by text pretending to be their kids of 2K, pensioners & NATIONWIDE cannot help!! Furious! Everyone admits it’s a scam😡Pensioners who are struggling to make ends meet, made a mistake & How is this possible that no one helps?!?!
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lex
(@lexiesg) reported
@AskNationwide i’ve lost my bank card in the worst week of the year!!! i don’t have any picture ID that is in date either so wondered if i can go into a branch and withdraw money over the counter … HELP!
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Neil Jackson
(@enjay1999) reported
@AskNationwide That's fine but the error message says it's your fault and not a problem with the ID verification.
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Anderson Cheng
(@anderson_cheng) reported
@AskNationwide The Android app has been broken since yesterday? I still can't get into it
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Neil Jackson
(@enjay1999) reported
@AskNationwide Via website on chrome browser. I don't have the mobile banking app as I haven't got an account yet.
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Gemma
(@_gmp_24) reported
@AskNationwide trying to get a personal loan settlement figure Please help
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Richard Croker
(@richiecroker) reported
@AskNationwide I just need some help and advice - half of my house is soaking wet, i'm worried about electrics. Yet nothing from CET at all. Yes I have called the number (currently 102 minute wait), yes I have logged the incident. Absolute radio silence. What do I do? 1/n
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Alix Traynor
(@AlixTraynor2) reported
@AskNationwide Your phone line is not working. Been trying to contact customer services for 90 mi Ute's but it cuts out instead of ringing. Same with your international line. My mobile works perfectly with other banks. What's the matter?
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jamie steven FLABIO
(@StveoJ) reported
@AskNationwide With this in mind any chance that NATIONWIDE may not pass further rate rises on to mmbrs with mortgages as you’ve increased my mortgage with 9 rate rises this yr, are unable to help me with an alternate product & you’re not obliged to pass these increases on, it’s not mandatory!
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James Murdo
(@JamMurdo) reported
Hey @AskNationwide I keep calling so that you can unblock my card... And am getting an automated message about unforeseen circumstances meaning you can't continue the call. Unforeseen, from a recorded message... Help?
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Nia Rolfe
(@NiaRolfe) reported
@AskNationwide is there a problem with your app at the moment?