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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (38%)
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Website (26%)
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Login (24%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Edinburgh, Wembley, Skipton, Stocksfield, Nottingham, East Dereham, Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow, Swanley, Tamworth, High Wycombe and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Transactions | |
| Wembley |
Mobile App | |
| Skipton |
Login | |
| Stocksfield |
Mobile App | |
| Nottingham |
Transactions | |
| East Dereham |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@Tom47096448) reported
@AskNationwide why are there payment issues again what’s going on this isn’t acceptable
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Cass
(@Cass80928386) reported
@AskNationwide once again nationwide is down ... its getting ridiculous.. cant recieve money can't send any out ... I swear your bank spends more time down then actually up
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Masood Hameed🇵🇰
(@MasoodHameed1) reported
@EllieFarrow @AskNationwide had a nationwide issue. I am also facing the issue. My funds got stuck in between two f....ing idiotic bank servers.
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Catherine Jones
(@BodenJones) reported
Hi @AskNationwide - any update on your payments issue please and when you expect to have it sorted?
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Paul Shanley
(@shanley64) reported
@AskNationwide shambles your online payments are down again!. Any timeframe on when they’ll be back up?
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🎲🎲
(@ShakeyDay) reported
@AskNationwide Same old responses people were getting 3 days before Christmas when you had the exact same issues. Its nowhere near good enough for a service that keeps letting its customers down
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Danii diskko
(@Daniell75458142) reported
@AskNationwide Why does the SAME payment issue keep happening?. It's not good enough to give the same apology and expect us to put up with it every time. Can you be honest and explain why this problem occurs so often, and how likely it is to continue?.
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Crypto Citizen
(@CryptoCitiZen4L) reported
@AskNationwide You can't claim to be a bank and not have payment services. Your app has been terrible all year too. Changing banks this week. Goodbye
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kathleen reid
(@independencekat) reported
@jessyjensen @AskNationwide It's a bloody nightmare isn't it. Can't even access your own money. Notice they managed to get there £13 bank card charge off my funds no problem though. X
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Sally Bovill
(@BovillSally) reported
@AskNationwide It would be helpful if you could tweet an update about today’s issue rather than just replying to individual customers.
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Pricey
(@Phil13A) reported
@AskNationwide Can you advise what the actual cause of the issue is? Is it nationwides IT system or something else? It’s the 3rd time in weeks
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Kelly Jackson | It’s More Fun In Your 30s
(@Kelly_Jackson88) reported
@AskNationwide @adamsolomons5 This has happened 3 times in just over a week. How can you not have a timescale or know what the issue is? I need access to money paid in this morning by 1pm.
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kath
(@mrs_coyle) reported
@spiderlegs1982 @AskNationwide Mine's usually just the week before my pension goes in, l top it up from my other banking account. I get a text that l need to top up my NW account by 2.30pm, which l do immediately online. Not my fault if their system isn't working properly. I don't have an overdraft facility.
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sarah cupit
(@2208Sarah) reported
@curevirginity20 @AskNationwide my nationwide banking has been down all morning to say this has been the 3rd time since christmas eve is a disgrace, they never give a time frame on when this will be fixed last time it happened my payments didn't go through unt 9.30pm not goo enough at all!!!!!
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ZEE
(@DZN_LFE) reported
@AskNationwide IS THIS AN ACCEPTABLE WAY FOR A BUSINESS TO CONDUCT ITSELF? PAYMENT DELAYS? PLEASE FIX THIS NOW!!!
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Nicola T
(@nicolattyas) reported
@AskNationwide you really *************** now. I have been paid but not received my money yet. CAN YOU FIX THIS. Before I transfer to @HSBC !!!!!!!
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Libby Sullivan
(@Mother0fm0nkeys) reported
@AskNationwide what are you doing to compensate people who are losing out on important money? My husband missed a £180 day at work last week because of missing payments and now there’s issues again today! C’mon! Do better!
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Mrs B 💉💉💉
(@MrsBambos) reported
It would seem that @AskNationwide issues remain unsolved as my transfer to them has not cleared. My council tax has also not gone out & I now wonder if the council use Nationwide? Very odd!
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Catherine Jones
(@BodenJones) reported
@AskNationwide Hi Nationwide. It's January 4 now, I'm on your website and it tells me 'all incoming and outgoing payments are delayed at the moment'. Can you tell me what's going on please and when this will be rectified? thanks.
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Lauren
(@pillsnthrills_) reported
Why have there been so many problems lately with @AskNationwide payments either coming in or going out ?!
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Simon Bower
(@MrSimonBower) reported
@AskNationwide every time I try to call nobody is ever available to speak to me. I would like to speak to someone about my mortgage - can you please help?
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Chelsea Little
(@chelsealittle23) reported
@AskNationwide again on day that me and my family needed the moe y for essentials an you are down.! Very unfair in vulnerable family’s who need there money! We needs answers as to why this keeps happening !
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Paul Havers
(@paul_havers) reported
@AskNationwide what is going on, another payment outage and a payment made to another account is still not showing up although taken from current account……not impressed😡😡
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Dan Parsons
(@dxnparsons) reported
@AskNationwide how long is it going to take to sort your payment issue out? Please don’t say ASAP and you have no time frame, that’s a cop out. You’re playing with peoples lives here and it’s unacceptable.
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Mandy Collins
(@spiderlegs1982) reported
@mrs_coyle @AskNationwide Third time they've had this issue since Xmas. Getting a bit daft. I thought I wasn't getting money in because of it!
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Jake
(@Jakesouthlondon) reported
@AskNationwide 3 weeks in a row problems with nationwide. Not good as I need everything running for work. You should be honest with your customers, as this isn't a one off its weekly. #nationwide
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TJ
(@TJRoach90) reported
@AskNationwide what the hell is wrong with your systems or people working the systems?? Second time in two weeks over Christmas and new years is unforgivable, the first day back to normality today and i cant recieve incoming payments, are you ok in the head?
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Erika Burnett
(@erikab123) reported
@AskNationwide I transferred £3800 into my Account this morning as I have direct debits going out. What if you haven’t sorted the issue out by 2.30pm - will my Direct Debits be honoured?
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Ebru Ruso
(@E8ruRu50) reported
@AskNationwide Hi Pauline thanks for the update. I have direct debits due out today and the money paid into the account hasnt cleared yet due to this error. What will nationwide do if i am unable to make the payments?
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Chris Rider
(@Monkey_13oy) reported
@AskNationwide There are still issues!! A payment doesn't seem to be getting into my account, so not enough funds to pay bills today. Is this due to be sorted this morning? If this isn't sorted will I get compensation for my failed bill payments?