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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Login (28%)
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Website (25%)
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Transactions (9%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: High Wycombe, Liverpool, Glasgow, Redditch, Crawley, Sutton in Ashfield, Luton, Derby, Worcester Park, London, Poplar, Boston, Wallasey, Torquay and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 High Wycombe |
Mobile App | |
| Liverpool |
Mobile App | |
| Glasgow |
Website | |
| Redditch |
Mobile App | |
| Crawley |
Mobile App | |
| Sutton in Ashfield |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jordan
(@HappyHourJordan) reported
@AskNationwide you literally have one job ffs… now you’ve got one less customer 🤡
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Stephy
(@donkeysteph1) reported
@AskNationwide wth is going on!!! All day this banks been down
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Graham
(@GrahamBH20) reported
@AskNationwide @DailyMailUK maybe you can find out whats actually happening as we arent been told facts here and it's been going on all day causing a lot of people a lot of problems
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Kelly Dunn
(@kellyw2094) reported
@APxx77 @DJ_MICKYT @AskNationwide It’s crazy, I spoke to natwest where I sent the money from, their timescale is 24 working days if I want to claim it back. I can’t afford to be so much money down at Christmas. It’s a joke!
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Mickey Flynn
(@TwitTwockBTC) reported
@AskNationwide any effing chance you can sort yourselves out. Been wait to both send and received payments since yesterday and it’s still down. Absolute joke that this is happening and for so long just before Christmas
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katy biggs
(@katylou2009) reported
@AskNationwide absolutely disgusting that this issue has lasted all day, ruined shopping day as money not in and you “can’t give a timescale” is not good enough!!
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Melanie Bradley
(@MelBradley79) reported
@AskNationwide I wouldn’t bother trying to get help….30 mins on hold still no answer…..very stressed and anxious
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Tibot
(@Tibot1986) reported
@AskNationwide any update on when the payments issue will be sorted rather than 'payments are in a queue' which I've been hearing for the past two days? Any timescale at all would be helpful. I would very much like to get paid this side of Christmas but right now I'm skeptical
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🌸💛Spenny 💛🌸
(@spenny_UK) reported
@AskNationwide @LORDRCH_ Its absolutely appauling!!!! To keep saying “ASAP” is totally unacceptable. These are the fundamental, basic functions of a bank. Go to Natwest. I left Nationwide a few months ago. Best decision. My husband is having this stupid issue today with NW!
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k parker
(@keithparker32) reported
@AskNationwide we booked hotel then found out it was closed paid £280 deposit and now have to pay disgusted with your customer service 😡
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Rachael Dawson
(@Rachael_Sarah89) reported
@AskNationwide Your customers need to know when this delayed payment will be resolved, it is utterly unacceptable. We have £900 floating in the air somewhere, and it has been since 11am this morning. This is deeply concerning and your lack of information is adding to the problem. Very very poor
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🅼🆁. 🅼🆈🆂🆃🅴🆁🆈
(@K_Stand_Red) reported
Hi @AskNationwide due to pick up a new car Thursday. Will this issue be fixed by then and/or will you compensate us when the deposit is declined?
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💋⚒AnnieHammer⚒💋
(@AnnieRieHammer) reported
So #nationwide is Still down, waiting for payments! I have to pay for stuff, like my electric and bills, I'll pass my interest charges not paying my bills on time onto you shall I @AskNationwide Everything goes through my bank! Like I ain't under enough bloody stress and worry
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emly 🧚🏼
(@emjanerx) reported
@AskNationwide @ewoodmusic @AskNationwide if you ‘don’t have an exact time’ give us an estimate? I seriously doubt your tech team are too incompetent to know how long issues like this take to resolve? Today? Tomorrow? This week? This month?
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🌸Topazzz🌸
(@topazisere) reported
@AskNationwide I want a time that my payments will be in, not a poxy template excuse and reply. How dare you say ‘we don’t know how long it will take’. Bills and wages are due in and your rotten customer treatment is appalling. What are you doing for compensation for this?
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Ian Barwell #FBPE FBPR #JOHNSONOUTNOW
(@IanBarwell1) reported
@AskNationwide . When are you going to have your payments system working? Why aren't you updating your customers and what compensation will you be offering?
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Gayle Fellows Photography
(@GayleFellows) reported
@AskNationwide Why hadn't an email been sent to warn customers as soon as you were aware of this problem? My 14year old son is now stuck in a city centre with no money. Really, really bad service.
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Davieboy9050
(@davieboy9050) reported
@AskNationwide I think you need too be truthful and let people know the full extent of problems facing payments today not just an our teams are working too fix this We are all owners apparently? An approximate eta for solution given Christmas is days it will help ease our worries
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Kayleigh Juleff
(@KJuleff) reported
@AskNationwide when will the problem with payments going in and out of the account be sorted as this has been going on all day and have been unable to do anything as can't access the money I transferred to my nationwide account this morning not happy one bit
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AFOL Jack
(@shib_san) reported
@AskNationwide just been told my wages can’t be paid because of the current issues, any idea when it’ll be resolved?
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CJM
(@JohnEWark) reported
@paulrstamp @AskNationwide Hopefully given the current problems with payments...
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Adam Fry
(@AdamFry25644167) reported
@AskNationwide says there are payment issues is this ongoing problem
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ameliahall
(@amelia4677) reported
@AskNationwide Are you having issues with incoming and outgoing payments on current accounts? Can you confirm when this is likely to be resolved? Thank you
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'Wee' ***** McSnatch
(@WillyMcSnatch) reported
from
Stonebroom, England
@AskNationwide My son's disability living allowance and tax credits seem to have disappeared into the ether after my partner transferred them into my account this morning. People rely on this service to live from day to day so this really is not good enough!!
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lindsey
(@spit_thedark) reported
@AskNationwide this transfer issue is a mess. Can you at least give your customers some info about the cause of the issue? Even if you can't give a timeframe for a fix, having some clarity goes a long way to help those who are worried about bills, food, Christmas shopping etc
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goda†💛
(@ItsGoda_) reported
@AskNationwide told on the phone at 11am that the money issue would be fixed in a couple of hours....Its now 4pm and still not been payed, I know its in a que...But its been 5 hours?
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James
(@James95374108) reported
@AskNationwide FIX YOUR ONLINE BANKING FOR GOD SAKE
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💙 Sister Tracey
(@SisterTrace) reported
I've been a customer of @AskNationwide for 30+ years and have often recommended them, but this payments outage has made me feel embarrassed and hoping everyone ignored my advice. Feel so sorry for people struggling to pay for Christmas.
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ً
(@yaesakus) reported
@AskNationwide ur **** i cant even get food because ur service is ***
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sharon slorance
(@shaztastic72) reported
@AskNationwide so if the problem is not fixed and my wages are not paid in, can you tell me your solution for paying my bills and buying food?