Nationwide down? Current status and problems
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (26%)
- Mobile App (26%)
- Transactions (12%)
- Transfer (6%)
- Withdrawals (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Hackney, Milton Keynes, London, Great Dunmow, City of London, Harringay, Birmingham, Sheffield, Ross on Wye, Manchester, Liverpool, Glasgow, Eastbourne, Letchworth Garden City, and Kettering.
| City | Problem Type | Report Time |
|---|---|---|
 Hackney
|
Login | 11 hours ago |
|
Milton Keynes
|
Website | 12 hours ago |
|
London
|
Mobile App | 13 hours ago |
|
Great Dunmow
|
Transactions | 14 hours ago |
|
Great Dunmow
|
Website | 16 hours ago |
|
City of London
|
Website | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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RohanCoop (@RohanCoop) reported@AskNationwide Hi. What number can I contact about a potential fake transaction from a website that no longer has any contact details?
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Liquid Chaos (Rowena - she/her) (@scotchnchocgirl) reported(Cont’d) so I shouldn’t have any problems. The lady I spoke to at @AskNationwide was brilliant & I feel confident that my money (not that I have much) is safe. @PostOffice don’t text you for unpaid fees, they put a card through the door. PLEASE BE CAREFUL!
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Darryn Probert (@DarrynSP) reported@AskNationwide feel really let down by nationwide. Have 7 weeks left on fixed term mort. Had to move home to help family, couldn’t port mortgage because you don’t like contractors and in these hard times going to charge me a full years early repayment fee “We’re on your side” ha
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Toby (@RoyTroy9j77) reported@EmmaJames_UK @AskNationwide Someone turned up and fixed the problem. They told my mum to complain about the plumber sent by @AskNationwide that came and went without doing anything 🙄
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ColourBlindAwareness (@colourblindorg) reportedThis is such a shame @AskNationwide as the thought behind the campaign is fantastic and we support it, but we don't want thousands of children left out of it thanks. @girlfromafrica
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Barsha 💙 (@TarshaBarsha) reported@AskNationwide It’s not my account - it’s a friend who is mobility impaired. You can do it with coop (where I bank), and they have no probs with security. It’s just a really poor service I’m afraid unless you’re able to internet bank and/or get to a branch it’s not good
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Barsha 💙 (@TarshaBarsha) reportedWhy @AskNationwide can’t people do transfers over the phone? Awful for ppl who are mobility impaired and those who don’t use internet banking.
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Sporting Nest 🇸🇴 (@SportingNest) reported@AskNationwide Yes, because when I phoned the disability help team at Nationwide once before, when you were verifying my address, you read out my previous address, something I have never given to Nationwide. Hence, I don't trust Nationwide with my data, including my phone number.
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Steve Morano (@Stevemor40) reported@AskNationwide #nationwide #nationwidereading #customerfeedback although the lady at the entrance at central Reading branch was most pleasant today. I did request for counter service rather than wait for a machine but was refused. I found customer service disappointing today 😕
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Jordan Aylward (@J_Aylward) reported@AskNationwide Hi, just spent ten mins on the phone trying to request a paper statement only to be told it can't be done via phone. I urgently need this for mortgage application - please can you help?
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Phil's Fitness (@bansheeragger) reported@AskNationwide Disappointed that a loyal customer of over 30 years appears to merit less interest than a new customer #computersaysno attitude! Need to listen more #poorcustomerservice
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Ross Stephen (@rsl_124) reported@AskNationwide disgusted with the service and lack of quality control with you mobile phone insurance partner. Please can you contact me with regards to this complaint
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dan1234567890 (@dan12345678905) reported@townesvannev @AskNationwide Same here with my login!
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MarkK (@townesvannev) reported@AskNationwide Same issue via your Web Internet banking. Are you sure you don't want to investigate this?
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MarkK (@townesvannev) reported@AskNationwide Hi team. I am checking my accounts via your mobile app. My savings are there but my mortgage accounts are missing. As sweet as that would be, I guess it's a glitch at your end?
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Andy (@MK_Andy) reported@AskNationwide I'm using the customer number which I've checked in my app, then my date of birth. It says, "Sorry, we don't recognise those details". I've had my account for 15-20 years so it's not a new account.
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Kate Moss (@MissMoss89) reported@AskNationwide hello, I keep getting messages re a mortgage with you and I’m concerned someone’s tried to take credit in my name. Who can help me?
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Pete Wood (@DrPeteWood) reported@AskNationwide Hi Nationwide team. I’ve just been checking my accounts via the mobile app (& same on the website) and all my current & savings accounts are there, but my mortgage appears to have disappeared? Any idea what’s going on?
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Brainless (@BrainlessRap) reported@AskNationwide The mistake was only with the sort code, not with the account number. If it makes the issue a bit clearer.
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Stephen Lyus (@sinogrande) reported@AskNationwide I have not been able to access your website today - any suggestions?
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Toby (@RoyTroy9j77) reported@EmmaJames_UK @AskNationwide Appalling levels of service. My mums home insurance is up for renewal in one week and I've told her I'll find a new company. They've left my folks stranded despite their emergency support. Absolutely appalling
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Andy (@MK_Andy) reported@AskNationwide I also tried to use the, "Find your customer number" thing. Put my card details in, date of birth etc and that also said it couldn't find my details.
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Paul (@bonerp) reported@AskNationwide when are you going to update these awful card readers to something more modern like a mobile phone app for 2fa?
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Brainless (@BrainlessRap) reported@AskNationwide I am not a customer of the Nationwide, but I paid my employee’s wages to your bank with the wrong sort code. The support doesn’t want to speak to me or to her regards this matter. What shall I do?
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Emma (@EmmaJames_UK) reported@RoyTroy9j77 @AskNationwide That’s terrible! Do you know another insurance who I could go with? A decent home insurance?
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M I D (@AQEELMESIAH) reported@AskNationwide Do you email as I need to some help as I live abroad also received letter at my mum's address in London about making my a/c dormant byv29th july
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Andy (@MK_Andy) reported@AskNationwide Any reason why I can't login to internet banking? Works fine on the app but I need to export statements and the website says I don't exist.
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Brainless (@BrainlessRap) reported@AskNationwide My bank said that the payment got through and where is nothing they can do. The support team in your bank stated that this account to which the money where sent does not exist. I am at loss here really as I don’t know where to go.
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Goran marjanovic (@Goranmarjanov10) reported@AskNationwide Hi, Why is your online personal loan application not working? I tried on the phone and desktop. Once I get to the "tell us about you" section, I can't select the answers I need and proceed with the application. Please help!
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lordster 🏴 (@lordster1) reported@AskNationwide Do you think 5 working days is acceptable?I don't. And I'll leave it there