Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 10/29/2024 20:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Transactions (33%)

    Transactions (33%)

  2. Website (21%)

    Website (21%)

  3. Mobile App (21%)

    Mobile App (21%)

  4. Transfer (17%)

    Transfer (17%)

  5. Login (9%)

    Login (9%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Richmond, London, Longfield, Northampton, North Shields, Middlesbrough, Craigavon, Ringwood, High Wycombe, Muswell Hill, Portsmouth, Barking, Blandford Forum, Burnley and Sawbridgeworth.

Loading map, please wait...
City Problem Type Report Time
United KingdomRichmond Transfer
United KingdomLondon Website
United KingdomLongfield Transfer
United KingdomNorthampton Login
United KingdomNorth Shields Transactions
United KingdomMiddlesbrough Login
Map Full Outage Map

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SorayaRadford Soraya Radford (@SorayaRadford) reported

    @AskNationwide thanks for the compensation due to the payment delays last week. Think you’ve handled the issue well.

  • GCraft1984 GhostCraft1984 (@GCraft1984) reported

    @AskNationwide @LeeFerrisRE So this comp is only to people who couldn't pay dds on the day of your error and not the many people who were waiting for our money to come in to our accounts due to your ineptness nice to know ...... not

  • ktjohnson_x KJ (@ktjohnson_x) reported

    Been with @AskNationwide for nearly 30 years and yet haven’t been compensated for not being able to access my own money. Time to move banks I wonder? They are taking the pee now compensating only some customers. How is that fair Nationwide? We were ALL affected.

  • TheJohnb143 John Beale (@TheJohnb143) reported

    @AskNationwide Why should I have to have multiple devices? I have been a customer for over 20 years and the service just gets worse every year. Perhaps if Nationwide invested in "modern" tech, not cobbled together stuff, tyhe tech might work. Stop blaming your customers

  • newman0608 Jaimie Newman (@newman0608) reported

    @AskNationwide is there a problem with you app, I am unable to log in. Husband is also unable to log in.

  • uso_roman James jones (@uso_roman) reported

    @AskNationwide when are your constant shutdowns of money moving going to stop , every pay day I get it gets delayed because your down and my driving lessons are delayed because the money doesn't make it into her account because of the delays

  • TheJohnb143 John Beale (@TheJohnb143) reported

    @AskNationwide A savings account as explained in my original tweet! Suggest you read the linked tweets! Complaint has been raised - told 5 working days before I get a reply. No doubt it will be the customers fault. Seems it was when your payments system gave up.

  • WhiskyPedaller Simon West (@WhiskyPedaller) reported

    @AskNationwide Hi guys, I saw that you were giving compensation to customer because of all the issues over the christmas period, how do I claim this?

  • gayarpone TeaPea (@gayarpone) reported

    @AskNationwide This needs to be done NOW. I cannot even access my account to check if there are any issues! Because it takes 24 hours to check. Not even raised/queried as an issue! Pretty angry right now!

  • MelanieWooo Melanie Young (A1784728) (@MelanieWooo) reported

    @AskNationwide What about those of us who changed our finances *again* for this outage? Laughably, I switched my second current account to Nationwide on 31 Dec having been a member for over 15 years.

  • Widsey3 Widsey (@Widsey3) reported

    @AskNationwide Logged it Saturday. Was told beginning of the week it would be 3 working days, then told 7 days then told as it relates to payment you have 56 days to reply

  • Camocam55 Ron Cameron (@Camocam55) reported

    @AskNationwide Thanks for your reply, from a letter I’ve seen ( from another member ) it appears that the info on your website is incorrect regards weight & length if Motorhome’s hopefully it will be update asap

  • EggyMemes Colonel Egg (@EggyMemes) reported

    @Detective82 @AskNationwide @binance They say they're run by the customers for the customers but when they have errors they dont tell the customers what's going on for 16 hours and they dont let trust their customers with their own money now wow 👀

  • RJA1998 RJA1998 (@RJA1998) reported

    @AskNationwide I'm not interested in another three hours on hold and I have a job to go to. I switched away from you because I was absolutely disgusted with the service and yet I'm still forced to deal with the problems you cause me. Dreadful company avoid at all costs. Holding my money hostage

  • TheJohnb143 John Beale (@TheJohnb143) reported

    @AskNationwide Why cannot I close a savings account on line or in the app? Tried using the "bot", but this just errors and my complaint has been deleted Do you not want customers? I now need an email address, so that I can raise an official complaint.

  • gayarpone TeaPea (@gayarpone) reported

    @AskNationwide Well turns out you could just change my mobile phone number and access it that way!There is literally no point calling your chat number.If @AskNationwide were taking this seriously surely I would have an email by now in response to the complaint and following up?THERE IS NOTHING.

  • clivew1979 Rohan Walker (@clivew1979) reported

    @AskNationwide, I'm Rohan Walker, how can I get the £60 compensation for the outage on the 4 January, because I was affected

  • Detective82 D82 (@Detective82) reported

    @AskNationwide terrible bank

  • LamportSarah Sarah Lamport (@LamportSarah) reported

    @AskNationwide I'm a nationwide customer and never heard of this!!

  • Dilancrypto1 Dilan_Crypto (@Dilancrypto1) reported

    @AskNationwide i havent received my compensation payment for the delay of my payment due to your nationwide issues?

  • gayarpone TeaPea (@gayarpone) reported

    @AskNationwide Yes. The card reader isn't working with my current (new) card!

  • mcallister_bell Mike (@mcallister_bell) reported

    @AskNationwide Thanks Diane. It’s setting up the app on my new phone. Using card reader, go though all that and an error message appears. Seems to have worked now though. Thanks for a fast response!

  • francis_nelson francis nelson (@francis_nelson) reported

    @AskNationwide @newman0608 I have the same issue. Hangs on the talking to nationwide screen even after reinstalling.

  • helenjharvey Helen Harvey (@helenjharvey) reported

    @AskNationwide Still waiting for missing payment - terrible service from your call centre and chat system

  • Kat_SENteacher Kat 🌻 (@Kat_SENteacher) reported

    @AskNationwide Hello, I am missing an incoming payment from the 21st December. Can you please help me?

  • Widsey3 Widsey (@Widsey3) reported

    @AskNationwide Not sure how much is to investigate payment was late going in due to systems which is obviously your issue and we were lucky to borrow from family for food shopping for our children

  • PloddingJust JustPlodding (@PloddingJust) reported

    @TheAA_UK @AskNationwide Excellent! Now I don't have to look elsewhere. Looking forward to the confirmation in website @AskNationwide

  • Disco__Tv Disco⎊🏳️‍🌈 (@Disco__Tv) reported

    @AskNationwide I was affected twice by your systems going down and missed bill payments because of the money I needed to pay them not going into my account and had to pay late fees I couldn't afford ontop of them for being late. Why am I not included in the £60 compensation?

  • uso_roman James jones (@uso_roman) reported

    @AskNationwide starting to get fed up of these constant down times when transactions aren't being processed I sometimes have to wait to get paid because of your bank being down how am I meant to transfer for essentials when your app is constantly down so disappointed in the corp.

  • SheargoldChris Chris sheargold (@SheargoldChris) reported

    @AskNationwide I still haven’t received a reply about the issues I suffered with over the Christmas period!