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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (28%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Rochdale, Dunstable, Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Rochdale |
Mobile App | |
| Dunstable |
Mobile App | |
| Fulham |
Login | |
| Hove |
Website | |
| Cambridge |
Website | |
| Milton Keynes |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Dave
(@Bobb0__) reported
@AskNationwide Still nothing. I've gone all day without electricity you've not offered any help in any way you just send generic messages. You need to start informing people when this will be sorted.
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Mista wendell
(@mistawendell) reported
@AskNationwide I have had to cancel a payment just so there is money in my acc. My wage is stuck in limbo and I had to get rudeness from customer services fix up!!
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Ember
(@EmberMano) reported
@AskNationwide Hey @AskNationwide where is my money?! Stop saying sorry. Fix this.
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claire borton
(@ClaireBorton70) reported
@AskNationwide another delayed payment issue! This keeps happening to often lately who pays the charges for unpaid direct debits when my wages are not showing in my account today ?
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Sarah
(@sarah_1989) reported
@AskNationwide This better be fixed by tomorrow. I have had to borrow from family members as i can not access my fund to even do my food shopping and I have a baby of 3 month old. I have council tax due tomorrow and rent and if my wages are not able to be in my account I will not be happy
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💬
(@Syn0nymph) reported
@AskNationwide Mine & my partner's salaries both went in this morning without issue, DDs went out fine though there was a delay of 3 hours with some manual transfers to other accounts. Your tech guys need to look into why some inbound payments were unaffected but others were as a starting point
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Cassie sibbs
(@CassieSibbs) reported
@AskNationwide What’s happening I have bills to pay this always happens nationwide come one pull urself together some of us are already struggling with out extra bills added on cus ur systems are down all the time
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Micky
(@PepperDudle) reported
@AskNationwide It's ridiculous. I have paid money via PayPal to pay my rent into my bank account and can't access the money to buy food.
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Rog
(@rog_w) reported
@AskNationwide will standing orders which didn’t go out due to lack of funds caused by the payment issue affecting salaries be sent later today or do we need to arrange payment manually?
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B94
(@B9436158646) reported
@AskNationwide This is getting ridiculous. This is happening on a regular basis. And all we get is we're sorry we're trying to fix the issue. It's not good enough, something better needs to be done about this. Or compensation needs to start. Its a major inconvenience.
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DaveH⚽️⚽️LFC🇬🇧🇧🇻
(@pizzapiazza76) reported
@mciver1964 Naff @AskNationwide fix it asap now we are all struggling today 🤬
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Caroline H
(@Carolin09171373) reported
@AskNationwide I’ve had an account with you for 25 years in one way or another - I’ve just withdrawn all my savings because I can’t risk being unable to access it when I really need it. I feel bad for everyone who has bills to pay and no access to their money! Shame!
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Chloe Bennett
(@ChloeBe90685554) reported
@AskNationwide my friend has tried to order me food I’ve not got any food in, she can’t get it because your system is down again! I’m also waiting for money to go into my account to get some food in and cannot get anything as it’s still not gone in!!! Absolute joke 😡
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MI
(@Mi_Abaga_Fan) reported
@bencookfly @AskNationwide Agreed Ben - @AskNationwide can you please provide “time scale” when the issue is expected to be resolved? Please be specific in your response.
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chris knight
(@knightyboy67) reported
@AskNationwide I have been unable to access my account for hours today and am still shut out! When will this be resolved
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KerryJoanne.
(@kerrykidwell) reported
@AskNationwide can you please explain, you're telling some people that inbound are now being processed but telling others that only outbound payments are working? I've been waiting since 8.30am for a payment and haven't been able to go food shopping.
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Robin 💛💙
(@_rob_p_) reported
@AskNationwide It wasn’t a problem with a payment, it was that the app and the website were down
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Micky
(@PepperDudle) reported
@AskNationwide technical issues? Delayed payments? You don't answer a phone You don't answer in a chat Where is my money?
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Kat Kendall
(@katkendallx) reported
@AskNationwide thankfully my pay has come through but I’m waiting for my money to go from my current account to my joint account. Is there still an issue? My text said I’ll try vain at 14.30pm but nothing has come through.
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𝕮𝕳𝕬𝕽𝕷𝕴𝕹𝕰
(@charlinebrooks0) reported
@AskNationwide I'm due my wages in today but the app saying its not working. Delay affecting payments. I have bills to pay
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dave
(@Impactdave) reported
@AskNationwide The issue is inbound payments, so do you have a time frame yet
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bob
(@JasonJe93247398) reported
@AskNationwide what the hell is going on with you people at the nationwide , this is literally every month this is happening now, if you can’t manage my money let me know and I’ll find a bank with less technical issues than what you appear to be having every month
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annabel lee
(@_annabelchong) reported
@AskNationwide Any news on how long it will take to resolve this "technical problem"? Unfortunately I need to transfer funds between accounts and I like the majority of people have rent and other important payments due tomorrow.
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Charles Knight
(@Charlesknight07) reported
@AskNationwide When will this be resolved? I’m now being charged more for things that should of been paid by now but thanks to your errors I can’t. Seriously this is ridiculous when will a resolution be apparent??
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Andrew Bennett
(@andrewbennett83) reported
@AskNationwide payments down again on pay day, 2 out of 3 months this has happened now. What's going on??
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Tom Wootton
(@woottsbj25) reported
@AskNationwide Cannot believe this is happening again. There's only so long loyal customers will stay here, there's a serious issue with how frequently this is happening. Will @AskNationwide be compensating their customers for this day-long outage? I have lost 3 sales today due to this.
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Danielle
(@daniellebxtch_) reported
@AskNationwide help
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dave
(@Impactdave) reported
@AskNationwide Would I be able to put money into my account in a branch or would that still cause issues?
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JB
(@Jabondie) reported
@AskNationwide Strange no official update yet as I've just rang your customer services and been informed that outgoing payments have been fixed completely and that you are starting to make your way through the incoming queue to pay into members accounts...
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Martin Hollinshead
(@MartinHollinsh4) reported
@AskNationwide @kipeyayo123 Thank you Nationwide to top it all off now my Universal credit won’t go in now because of this problem again I’m getting sick of this bank I really am sick to the back teeth of it it’s sucks