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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Login (29%)
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Website (24%)
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Transactions (12%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Newham, Nottingham, Telford, London, Tower Hamlets, Winchelsea, Bicester, Plymouth, Barry, Dudley, Dewsbury, Gateshead, Bromsgrove, Kingston upon Hull and Torquay.
| City | Problem Type | Report Time |
|---|---|---|
 Newham |
Login | |
| Nottingham |
Login | |
| Telford |
Login | |
| London |
Website | |
| Tower Hamlets |
Mobile App | |
| Winchelsea |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Spike7307
(@spike7307) reported
@AskNationwide your website says Mortgage General Enquiries from 8-5 - so why, at 08:15, does it say ‘phone back during normal hours’ when I call?????
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ColinQ
(@ColinQ20) reported
@AskNationwide From NW. "Nationwide Building Society advised us that you have a debit card with them but you did not tell us . Therefore, we would advise that you contact them directly to resolve this issue."
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SpreadsheetJones
(@AManCalledMax) reported
@AskNationwide I've tried with app and online, couldn't make payments using either despite multiple attempts. Normally a very reliable service.
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Alexandra Lowit-Haddon
(@AlexLowit) reported
@AskNationwide Not working either 😩
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Tom Burton
(@twpburton) reported
@AskNationwide I know you’re trying to help and I appreciate that. It’s not your fault, it’s just a pretty poor system. I used to bank with nationwide and left about 12 years ago to Halifax. I came back for the £200 offer. Honestly beginning to wonder if it’s worth it.
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Mpmrsm
(@mpmrsm) reported
@AskNationwide If anyone has tried to close an account using the internet website use Firefox as no other web browser will work. If only the staff knew that I wouldn’t have spent two days trying to close a savings account. Goodbye Nationwide hello TSB.
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Alex Boyle
(@AlexBoy71236826) reported
@AskNationwide hello I’ve got a large payment coming into my bank as backpay from DWP am I best of ringing to inform you because it’s an unusual payment. And it being so large don’t want any issues when it does come in need that money
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Lyndsey Read
(@Readie_lou) reported
@AskNationwide when will nationwide join others and allow cash deposits at the @PostOffice for customer convenience?
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Gogger
(@Gogger16) reported
@AskNationwide @twpburton Tom, I had the EXACT same issue - they didn't send me a card reader and couldn't make payments! I've made a complaint and waiting to hear back from them. I've received my £200 so this weekend I'm switching again to another bank. I'm not carrying about a card reader all the time!
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Heidi 💙
(@Norfolk_Mum_3) reported
@kennyhiggs @AskNationwide There's very little reward, if any, for being a loyal customer these days.
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Justine
(@bean0509) reported
@AskNationwide Like I said, it didn’t make sense. I think I’ve found it now. Wrote down what made sense, sent an email and got a reply saying ‘this mailbox isn’t monitored’ so I think it’s the right one.
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Craig
(@baldywaldo) reported
@AskNationwide just to confirm, I am currently a FlexAccount customer, if I upgrade to the FlexPlus account, I am NOT eligible for the £200 bonus?
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Iain Halliwell 💙
(@ihalliwell) reported
@AskNationwide We recently wrote to let you know you have money in an account that is currently restricted. To access your money, just give us a call on 0800 085 3607. Can't reply to your text and no one answers the phone , enjoy my money
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Amanda Monaghan
(@mandsmon) reported
@AskNationwide My son is an international student in USA. He is trying to change his mobile number on his account by using the number +44 1793 656789. When he asks about changing his account details it just hangs up on him. Can you help?
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Gogger
(@Gogger16) reported
@Angemala1 @AskNationwide OMG, I just had the EXACT same issue! Opened an account an no card reader sent with card and PIN. Needed to make payment and couldn't. Why can't I just use biometrics on phone!? Complaint submitted and when £200 credited to my account I'm switching back to old bank straight away!
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Chelsea Wood
(@Chelsea95426142) reported
@AskNationwide First time I’ve experienced any tech issues
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David Booth
(@2SmoothBooth) reported
@AskNationwide Triple Access account closed today. Used my ISA allowance with Santander. Unfortunately missed out on their 2.75% eSaver as I made the mistake of waiting for you to increase your savings rates. Will be moving the rest of my savings elsewhere this week! Thanks for nothing!
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Mike Batho
(@BathoMike) reported
@kennyhiggs @AskNationwide I've been with Natiowide for about 40 years. I too would like a little bonus for being such a devoted customer.
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Steve
(@Steve44048640) reported
@rach_driver @AskNationwide Sorry to hear this. The people working in banks etc have no clue how their system really works. Linked in with the birth certificate fraud it really is an evil set up. Interest on your own money, yikes.
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide The service I have received from Nationwide is criminal! Bad on every level
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Justine
(@bean0509) reported
@AskNationwide Hi, I called the HR number and the automated voice said the phones aren’t working and to email, and I couldn’t make sense of the email address. Could you send it to me please?
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Chelsea Wood
(@Chelsea95426142) reported
@AskNationwide Today my banking app won’t let me into my account and I re registered both on the app and on my computer .Says tech issues ?
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Alexandra Lowit-Haddon
(@AlexLowit) reported
@AskNationwide I’ve tried it on my phone and on two different browsers on my laptop but still has the same technical problems message.
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Tom Adams
(@Suprised_Toast) reported
@AskNationwide Ah shame, seems bit silly though as it's a win for everyone and you'll basically make the money back within 18 months or lose a customer to another bank. Odd one that. Thanks
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H🏖🗺
(@hls1978) reported
@AskNationwide Hi I’m having issues with my card, again. Can I have another one sent out please?
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Guy P Deakins
(@neurogardener) reported
@kennyhiggs @sunflower_bill @AskNationwide That's not growth though. New customer means they can generate more money from thin air because that new person has implied potential whereas you Kenny, are a spent flush with very little value. That's economics that is.
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Gogger
(@Gogger16) reported
@AskNationwide @mlcpfc1 They are awful. Basically you need to carry one about with you to pay anyone instead of using biometrics on phone. Totally outdated so I'm switching as soon as practical.
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Kenny Higgs
(@kennyhiggs) reported
My bank is offering £200 to people who switch their accounts over to them. I've been a customer for 10 years (2 savings accounts, current account & mortgage) and if they've got plenty of money sloshing about I think they should pay me £200 to stay. How about it @AskNationwide?
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Chelsea Wood
(@Chelsea95426142) reported
@AskNationwide Unable to sign into Nationwide online account , unable to access my mobile banking with Nationwide . Unable to get through to an advisor ???
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Tom Burton
(@twpburton) reported
@AskNationwide No can do. My nearest branch is 30 mins drive away and I can’t go until Saturday. I never had this issue with my previous bank. Pretty big inconvenience