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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (26%)
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Login (20%)
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Transactions (15%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Southampton, City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Website | |
| City of London |
Website | |
| Walsall |
Withdrawals | |
| Dunfermline |
Mobile App | |
| Crawley |
Mobile App | |
| Plymouth |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Kyle Bryant
(@kyleliamb1) reported
@AskNationwide my app online banking is currently down. Its not showing my account infomation
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Tom PositiveLad 🇺🇦
(@PositiveLad) reported
@AskNationwide I can’t seem to sign in on the mobile app this morning. I just get the technical error screen. Also, why has it been SO SLOW to load lately?
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adrian smart #8⃣7⃣4⃣
(@adiuk_28) reported
@AskNationwide I’ve already sent it it’s a flexclusive saver issue 8
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Tori🌻
(@Miss_Twizz) reported
@AskNationwide All the way through the long application process to switch a joint account. Approved and spent ages filling in a million questions. Very last "Finish" button on the final page..... Does absolutely nothing. Visually presses down... Page does nothing. Not impressed
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Whyareyouatthewake
(@thisisonyoux) reported
@AskNationwide As there is no way il stay with nationwide now. I suspect others will have the same issue
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M4rcus
(@ac3rca) reported
@AskNationwide here's a thought, I've been a loyal Nationwide customer for 15+ years, however if I leave for another bank I get £175-£200, but if I was a new customer joining Nationwide I'd get £200. What if I'm loyal and stay? Nothing? How's that seem fair?
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Jane Wilson
(@wil53907337) reported
@AskNationwide What help do you offer disabled people? One person person lost £8,954.35 Nationwide funds plus income from 17.2.2020 to 2022 in the end PIP was closed they ended up with no income, no home, no bank account I wonder what happens to the £8,954,35
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London Hotspur
(@LondonHotspur) reported
@AskNationwide I was already told someone would be in touch first thing today. I was also told my funds would be returned by 6pm last night. Neither of those things have happened. Ridiculous service.
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London Hotspur
(@LondonHotspur) reported
Shout out to @AskNationwide who lied about funds being returned from a Direct Debit indemnity, and then lied about the timescale for getting a phone call for a complaint... which arose from their original lie. Great customer service! #Nationwide
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Whyareyouatthewake
(@thisisonyoux) reported
@AskNationwide So you cannot change any reference on the app? And you still use card readers. This is completely ridiculous. I now can't transfer money on the go and need to log in to online banking on a laptop just to be able to change a reference? . Please feed this back
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shmore
(@ShmoreG) reported
@AskNationwide are there issues with online banking ? A SEPA payment sent to my account six days ago hasn't come through and the issuing bank has confirmed the payment and correct details and my contactless payments this week are still pending?
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AndyB
(@Architarist) reported
@AskNationwide ...been holding for 15mins now and still not through - no, your website doesn't have the answer I need... who gets the money i'm paying to hold on the call?
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sammy
(@Keeponmovingon1) reported
@AskNationwide do you have a separate phone line for vulnerable people to discuss banking issues?
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Ali Burns
(@aliburrns) reported
@AskNationwide I'm having problems with downloading older statements from the Internet Banking site. I can't view or download anything, & when I click anywhere else I am logged out and have to log in all over again. It's been like this for several months
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martin connolly
(@martinc23995659) reported
@AskNationwide It’s just a robot, it can’t help me with my problem!!!!! Useless
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martin connolly
(@martinc23995659) reported
@AskNationwide I know I’m on hold now, 33 minutes so far! Are there bigger issues at NW currently please? Everything seems to be very poor. Am I just wasting my time? Be honest
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Aneesha
(@IAmAneesha) reported
@AskNationwide I #remortgaged with u and thought it had all gone thru but Enact Conveyancing didn't tell me there was a problem-I had 15 days in which I could have resolved this!! and now I've had to pay an additional £400. Are you going to reimburse me for this cockup of yours?
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J. C.
(@Jonnie_Combat) reported
@AskNationwide Oh I’ll make a complaint. But stop fobbing me off and fix the issue at hand. Thanks
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michelle
(@equidivine) reported
@AskNationwide I did they refuse to look into it stating your underwriting team don’t accept these issues
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El
(@moomoo92042397) reported
@AskNationwide can someone help ?
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melmickeyjay🖤🖤🖤
(@lemanie33) reported
@AskNationwide Ive spoke to someone already but theres an issue with the app..long story i cant go into on here. Too late. Had enough
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adrian smart #8⃣7⃣4⃣
(@adiuk_28) reported
@AskNationwide Just checked it says flexclusive saver issue 8
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Joanne Hazzard
(@Jo04979039) reported
@AskNationwide is the banking app down ?
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Emily Jay
(@EMIZI_J) reported
@AskNationwide my debit card expired on the 31/10 and I still haven’t received a new one! I now don’t have any access to my own money! Why haven’t I gotten a new one?
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Andrew
(@andrewmcsweeney) reported
@AskNationwide giving me £75 compensation for failure to answer my repeat attempts to call you to change my mortgage before rate increase (cannot do online) is insulting. Your failure to provide service will cost me thousands of pounds.
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melmickeyjay🖤🖤🖤
(@lemanie33) reported
@AskNationwide I dont have another prehistoric card reader. Or know anyone that does. Youve lost me as a customer because of this. #Switched
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Whyareyouatthewake
(@thisisonyoux) reported
@AskNationwide That's the problem I don't seem to have the option. It just says reference: and doesn't let me edit it?
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Kenny
(@kennyofstand) reported
@AskNationwide Henry Jordan recently said “Ask existing members are now and to access rates below 5% regardless of product or fee.” I’m an existing member with a NW mortgage moving home yet this doesn’t apply as I’m apparently a “new customer”. So rather unfair/misleading!
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Ricky
(@filmgeek26) reported
@AskNationwide might wanna look at the app can't gain access telling me it unavailable
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Steve Rhodes
(@dougsfeline) reported
@AskNationwide Do I really need a card reader to send £40 to an existing payee, what century are you working in? Can't get through on the phone and now can't do it via the app. Regretting the move to Nationwide