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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Website (26%)
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Login (25%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Skipton, Caterham, Plymouth, Ipswich, Birmingham, Rugby, Gillingham, Edinburgh, Wembley, Stocksfield, Nottingham, East Dereham, Kensington, Eastleigh and Portsmouth.
| City | Problem Type | Report Time |
|---|---|---|
 Skipton |
Transfer | |
| Skipton |
Website | |
| Caterham |
Login | |
| Plymouth |
Mobile App | |
| Ipswich |
Transactions | |
| Birmingham |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Bean, Mr. Bean
(@whatisthisbox4) reported
@AskNationwide You're here to help?? You can't even handle incoming payments, how on earth could you possibly help with anything? You're leaving vulnerable people helpless due to not having their money available & you won't even address it properly.
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EnchantedMagick
(@Playtime8978) reported
from
Blackpool, England
@AskNationwide @independencekat Are you all bots as the same response to every query is downright insulting, folk are already more than aware of your shambolic incompetence we do not need telling, folk are asking for help
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simon killick
(@simon_killick) reported
@AskNationwide I can't believe for the third time in as many weeks nationwide can't except inward payments.once I can understand but three times!!! This has now caused me multiple problems not good nationwide.
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sarahmilesgeorge@aol.com
(@sarahIMiles) reported
@Casper19171 @AskNationwide I would like to think we would but, given , the stock template answers put out by customer services today I would safely say they won’t! I needed to get groceries and petrol today, not able to get either because of this fiasco of a joke
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Liroi 🇪🇺🌈
(@1Liroi) reported
@AskNationwide We need a full and sincere apologies from Nationwide for the heartbreak, hungry and horror cause by this recurring issue. The cavalier way in which you decided to disconnect people from vital funds is a concern on many different levels. Copy and paste responses lack empathy…
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Mr Connolly
(@MrLConnolly) reported
@AskNationwide No it’s not back to normal! This is a blatant lie! What about payments that were not able to be made as a result of yet another one of your errors?
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noonah
(@NikkiTamlyn) reported
@AskNationwide You had the same problem a little while ago surely you know what’s causing it and able to fix it
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Jeff Evans🇬🇧
(@JeffEnfield) reported
from
Enfield Lock, England
@AskNationwide Other Banks also have high levels of inbound payments, I don't believe they are experiencing any issues. Seems to be a regular occurrence lately, whats going on???
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meganwandrum 🍀
(@megz0wandrum) reported
@AskNationwide are online purchases working? Trying to order something online and getting an error message.
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Jen
(@jennyclegg) reported
@AskNationwide What are your call centre hours? Trying to trying but says lines are closed - site says til 8pm?
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Graham Wilson
(@GrahamWilson999) reported
@AskNationwide This is getting ridiculous now. Still no compo for pre Christmas, New Year Eve issues. Now another one stopping pay getting into my account. Absolute shambles. No doubt the directors got nice end of year bonus paid by customers who can't access our own pay.
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kathleen reid
(@independencekat) reported
@AskNationwide For my disabled kids finishing school and college. You leave us stressed to high heaven all day as we don't know how long we are being left like this when I already have a stressful role at home. Saying you support sunflower lanyards doesn't even touch the sides .
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Dashlighting24
(@dashlighting24) reported
@AskNationwide Please can you rectify this issue soon as, preferably before the days up, I have no food in my cupboards and now I cant pay out any of my direct debits meaning I will have to pay late fees due to your incompetent company
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sarahmilesgeorge@aol.com
(@sarahIMiles) reported
@AskNationwide @SolineJerram Helpful for those of us without access to our money, and no, I can’t use an ATM because no funds have gone into my account!
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Graham Millar
(@GrahamMillar19) reported
@AskNationwide Total and utter shambles of a service in the last few weeks. Unacceptable and no excuses cut now.
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Jack
(@Jack13589277) reported
@AskNationwide @angiebothered Long standing customer here missing work no funds to travel oh I've being paid you just wo t put it in my account oh NHS
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Mark Taylor 1418
(@MarkTaylor1418) reported
A Nationwide spokeswoman said: "As a result of extremely high volumes of transactions on the first working day of the year we took the decision to temporarily queue inbound faster payments. Strange that other banks aren't effected @AskNationwide
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Lucifer Morningstar
(@HellBla10878607) reported
@Willies31258574 @AskNationwide this is probably coming for other banks also who knows maybe its has to do with the cyberpandemic a cyberattack that would bring down banks
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Rob Colville
(@beer_int_cellar) reported
@AskNationwide trying to stop a direct debit that’s going out today; the app says call you but your lines are closed? Tried your messaging service but no response. Can you advise please?
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Sven Slater
(@SlaterSven) reported
@AskNationwide I assume the payment issue has not being resolved then? Twice in a few days both time shopping and orders failed to be paid for where can I send a complaint as the previous agent said I can not complain! As its a banking issue #needsbettercustomerservice
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Andrew Bennett
(@andrewbennett83) reported
@AskNationwide are payments working yet??
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kathleen reid
(@independencekat) reported
@Tmcg12340 @AskNationwide It's bad enough what state folk are left in without access to money without them adding insult to injury by saying they make provision for vulnerable people. Your absolutely right, bet the boss doesn't struggle to access his £500 a day expenses.x
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Carol
(@Carol_Power123) reported
@AskNationwide just gone into my account noticed again your payments delayed my wages due this week Friday is this Problem gonna be fixed twice in as many weeks not good enough
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Jenna H Lam👩🏻🔬
(@JennaLam93) reported
@AskNationwide @AskNationwide I am not able to login to my accounts via the app or Internet banking.
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Nikita Ella
(@LUVTHRILLS) reported
@AskNationwide Thank you for coming back to me. However, Nationwide have a real problem with this happening so often. Not happy and many 1000s of others are not either. You need to ensure you keep us and fix these constant issues
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Sarah Thyer 🌻🌊
(@Thyer22) reported
@AskNationwide I’m trying to use app but cannot get past first screen. Are there still issues?
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Michaela pickersgill
(@boonbags) reported
@AskNationwide Hi Emma I know this isn't your fault but this really is terrible it's happened again just before Christmas and now many families far worse off when they have children to feed and electric and gas to put in
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stusas
(@stusas2) reported
@arcanna32 @AskNationwide 7 years loyal customer. I’m changing
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Graham Millar
(@GrahamMillar19) reported
@AskNationwide I have no faith in you anymore. Not being able to access payments all day is a complete joke and I’m changing banks tomorrow morning. Not an idle threat but a promise. And I’ve been with you 17 years.
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Chris
(@chrisquinn44) reported
@AskNationwide Mine still not working.