Is Nationwide down?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (37%)
-
Website (26%)
-
Login (25%)
-
Transactions (8%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Skipton, Stocksfield, Nottingham, East Dereham, Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Skipton |
Login | |
| Stocksfield |
Mobile App | |
| Nottingham |
Transactions | |
| East Dereham |
Mobile App | |
| Plymouth |
Transactions | |
| Kensington |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
AndreaB💙
(@AndreaB3020) reported
@AskNationwide Yep, tried twice, had dis ucas code ready as per the website but not asked to enter at any point. He’s going to look elsewhere now which is a shame after banking with nationwide for 18 years
-
David White
(@DavidWhite_IO) reported
@AskNationwide out with clients and you block my credit card. Call you, give the code you messaged me and… sorry, that department has gone home! I had already spent £100 & limit well above 100! Left here, with a bill with my clients, can’t pay for it! Embarrassing! Client paid
-
Stuckinlondon
(@Stuckinlondon1) reported
@AskNationwide can my access savings account receive international payments from within the EU?
-
Tinni Guha Roy
(@Tinnii) reported
@AskNationwide I spoke to someone on chat and they verified that the lines were closed when you say on your website they are open.
-
AndreaB💙
(@AndreaB3020) reported
@AskNationwide Tried on another computer and definitely not asking for the code to be entered when switching his account at any point, I will pass on your success wishes. Thanks anyway for the help
-
Speirso
(@inofftheposts) reported
@darrenhayman @AskNationwide Man alive Darren, you’ve had a pretty awful 24 hours. And there is nothing more frustrating than being made to jump through needless hoops to sort out lost cards so shame on @AskNationwide Take it easy fella and get well soon!
-
Emma
(@EmmaGazz) reported
@AskNationwide hello! I’ve blocked my pin and can’t see where to get help for this on the app? Can you help?
-
Martin Prudames
(@mpru) reported
@AskNationwide hi I’m trying to contact you ref a problem and the recorded message says I need to phone during ‘normal working hours’ - can you please let me know what ‘normal’ means please because your recorded message didn’t specify - thank you
-
THE YB
(@THEDONYB) reported
@AskNationwide Absolute shambles. An hour of my night wasted. Pathetic service. Its not your fault but nationwide are shambolic, noone asked you to block my card. your systems dont work and somehow thats my problem? why didnt you ring me if youre that worried? a complete joke.
-
kerry louise
(@kerrylouise15) reported
@AskNationwide is the banking app down? Trying to transfer money to another of my accounts and it says essential maintenance but the service status says everything is working normally?
-
Beth Hartley
(@beesmade) reported
@AskNationwide None of these help my client with motor issues. The card reader helps a bit but when someone needs to read a very small number on a screen and they have a tremor, and nobody is allowed to help (I understand why, don’t get into that please) you make things very difficult
-
Darren Hayman
(@darrenhayman) reported
@AskNationwide I did, you weren't good enough. After fifteen questions I got one wrong and you ended the call. It's ok. I don't expect anything more. I'll fix it when it's less stressful and I can have the patience to deal with you.
-
Greg James
(@GJS41991) reported
Absolutely terrible service on 3 separate phone calls from @AskNationwide very disappointing staff don’t even know their own procedures
-
Just Mos
(@MosoRen) reported
@AskNationwide How can easily access my account history from over 18 months ago?
-
THE YB
(@THEDONYB) reported
@AskNationwide Im DISGUSTED. Just spent 45minutes HOLDING because YOU blocked my card for fraud BS when its ME using it. THEN it hung up saying 'sorry noone is available, bye'. WTF is this? I want access to my card NOW. the incompetence is infuriating. SORT IT OUT.
-
Kt
(@fuglyfairy) reported
@AskNationwide You issued the cheque, I use the facilities in branch all the time. Why could I not just pay it in? It's ridiculous. You've lost a customer.
-
Orica
(@oricachaneltay) reported
@AskNationwide When I go onto the website I don’t get the option to use the chat service
-
dani
(@32ddanielle) reported
@AskNationwide im in america and my account is blocked again. i cant call the helpline to remove the block bc of my american number. how can i get help to have this block on my card removed?
-
Deji Abisogun
(@dejar26) reported
@AskNationwide Its been 2 months and my claim hasn’t been attended to!!!! Extremely Poor service
-
The 32 cricketer
(@SiddallAJ) reported
@AskNationwide good afternoon. Why is your branch phone line not working? I need to order some cash please.
-
K
(@katieabid) reported
@AskNationwide hi you might want to look at when u report a card missing/lost on the app/website how are you supposed to put it in the card reader?
-
Greg James
(@GJS41991) reported
@AskNationwide Why ? What does this resolve… id rather tell twitter your service is terrible
-
Helen2065 💜
(@Helenjoylast2) reported
@AskNationwide I keep having trouble with a certain company and i have cancelled on their website to stop receiving the snackboxes and even after cancelling they keep sending things or charging me £6.99 each month.
-
Gareth DaviesⓋ
(@gaz87welshl) reported
@AskNationwide please help me get my IBAN number asap
-
The Basement Door
(@TBD_R) reported
@AskNationwide my Face ID has stopped working since reinstalling the banking app, my device is not showing when I go to security and mange devices?
-
Kt
(@fuglyfairy) reported
@AskNationwide utterly disgusted that you issue a cheque in joint names & your branch assistant demands I open a joint account. I'm independent I don't do joint. Telephone CS team has sorted the cheque but I've joined @Metro_Bank this not 1950! I will not be dictated to
-
Paul Cole
(@ClaretPaul26) reported
The worst customer experience ever with @AskNationwide. It’s easier to just put your money under the mattress.
-
THE YB
(@THEDONYB) reported
@AskNationwide 08004643139.. I still need to use my card? a complaint doesnt help me. it happens every time i use it in a certain company. Ive got 2 factor authentication but STILL it rejects? its completely ridiculous. i understand its not your fault but stil.
-
Suzanne McDermott-Swan
(@sms050505) reported
@AskNationwide @HWJFC1996 Yes as your form wasn’t working on of iPad or using chrome or explorer - check with @AGirdlestone1 🤞🙏
-
Jack Allum 🏳️🌈
(@westham009) reported
@AskNationwide I want to get a laptop using my nationwide debit card, but it’s delivered to someone else at a different address. Will nationwide block my card because of the fact it’s an expensive item being delivered to an address different to where the card is registered?