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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (24%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Walsall |
Withdrawals | |
| Dunfermline |
Mobile App | |
| Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Nasim.
(@nasimk1) reported
@AskNationwide android app not letting me log in. It was crashing a lot, so I reinstalled, typed in all the correct details. And it then says unavailable. The browser version of banking works perfectly. Can you help?
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Josh Pollard (he/him)
(@jgpollard) reported
The teams at @AskNationwide need additional training in their own systems. After reporting the death of my grandmother and going into a branch to provide the ID I was, after a 20 minute wait, directed to sit down on a sofa and promptly ignored for over 45 minutes.
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Andy B
(@On_a_footpump) reported
@AskNationwide Hi, I deleted and reinstalled and it's working again. Thanks for the reply!
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Treasure_always
(@treasure_life21) reported
@AskNationwide hi is your apps not working? It keeps saying "talking to nationwide" but nothing happens
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Josh Pollard (he/him)
(@jgpollard) reported
And then the staff wonder why I don't bank with them. It's this level of incompetence that makes @AskNationwide a total joke. Stop apologising about how bad the service is an actually do something about it.
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vez
(@verityfaye) reported
@AskNationwide hi, my bank card isn’t working for online payments and keeps being declined, i’ve been given a number to call but it’s not working either i don’t understand what is going on
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Adrian Taylor
(@Ade__Taylor) reported
@AskNationwide disgusting service. My mother is not well and couldn't pay in a cheque because they refuse to accept one her staff paying it in for her! How ridiculous that you have to pay in cheques yourself or not at all
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Postman1983
(@Postman19831) reported
@AskNationwide are you having app issues, as I can't get on to mine?
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OnlyME🏴🇬🇧🐕🐈🐴🦁🎖
(@19Hope60) reported
@AskNationwide Forgive me,Jordan,but that's arrant nonsense!The new branch in my home town doesn't even have counter service,staff just ask people to use machines,which will eventually do themselves out of a job,as in do many other banks. Please don't pretend this is intended to help customers.
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🍂 Chels 🍂
(@ChelsCarringto) reported
@AskNationwide hi! I keep trying to transfer money from my savings account to my normal account and it keeps saying that there has been a problem, and my request cannot be processed - is there an issue with the app? I need the money for an appointment today! 😩😩😩
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Michelle
(@knowleybean) reported
@AskNationwide Thanks. How do I access the live chat? I can’t find it on that link. Do you have any idea of the wait time? It’s been half an hour so far. That’s quite a pricey wait.
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Rebecca Cole
(@rcole196) reported
@AskNationwide just tried to make a transfer between my savings and current account. But says it's not able to complete this transaction & try later. Is the app down? Or is there an issue with it?
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HEALING GEMS
(@whitley_susan) reported
@AskNationwide Good Afternoon Team Nationwide. Please could you help. I cannot login to my account. My Nationwide Card was retained by a NatWest ATM. Please can you tell me how to get it returned. Natwest advised I contact you directly. Thank you.
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Tim Govier
(@timgovier1) reported
@AskNationwide Thanks for the reply Nathan, I may have to give that a try, just giving you the heads up incase other users are having the same issue. I will let you know. Tim
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Marie Herbert
(@marie_herbert1) reported
@AskNationwide is the app down? I’m not able to transfer between accounts.
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Beth Shinfield
(@BethShinfield) reported
@AskNationwide were trying to transfer a Santander account to an existing nationwide account but it keeps sending us in circles. Help!!!!
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Sharon Curzon
(@SharonCurzon9) reported
@AskNationwide it's not letting me transfer money from my savings to main account its saying error
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kierenluke
(@kierenluke) reported
@AskNationwide is there a problem with salaries showing at the moment
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kerry louise
(@kerrylouise15) reported
@AskNationwide I am unable to transfer money from savings into flex account via the app - are there problems today?
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Matt Smith
(@MSCR0) reported
@AskNationwide Morning, do you have any issues with your payments services? Trying to move between my accounts on your app and it keeps failing. Can you help?
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HEALING GEMS
(@whitley_susan) reported
@AskNationwide Hello Emma, Thank you for getting back to me.I do not have my my card number written down for security purposes, I have my customer number though.
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Samantha
(@Wee_Sammy_xoxo) reported
@AskNationwide Anybody working in customer service today? Been on hold 2 separate times for a long time this morning.
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Tim Govier
(@timgovier1) reported
@AskNationwide Hi Nationwide, is your mobile banking app down as I'm trying to log in and keeps crashing and saying close app, anyone else having the same issues?
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Chloe
(@LuckyClover1995) reported
@AskNationwide quick question, if I have an isa account and I have one withdrawal left. The website says the withdrawals reset on the anniversary of the account opening day. So if I use the last withdrawal it won’t affect my interest and will reset back to 3 on the anniversary?
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Suzie perry
(@Suzie_m_perry) reported
@AskNationwide Do you know whats going on with your banking? I cant do anything. I cant access my account nor can i make purchases but had not problems earlier
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Phill Fairclough
(@phillfairclough) reported
@AskNationwide Android mobile app also not working for me. Just "Talking to Nationwide". Fine through browser
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Joe.
(@JoeBerr7) reported
@AskNationwide hi! On the banking app statement I’ve been given a cash credit & had cheques cashed (one of which appears to have been rectified) into my account today, which is very nice but I didn’t pay the money in or cash the cheques lol, any help?
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SadieTrent_92 🏳️🌈🇺🇳🇸🇪#studentsdeservebetter
(@sadietrent_92) reported
@AskNationwide tried deleting cache cookies everything and still cannot use card reader to access online banking Sort it as its been over 2 weeks and now ill have to go to the shop just to get a balance in this stormy weather
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Brian Brookes
(@BrianBrookes) reported
@AskNationwide how do i complain about the inept service i am currently receiving re a travel insurance claim
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Jay
(@harmon_jayy) reported
@JoeBerr7 @AskNationwide Had exactly the same issue but i was helped by a hacker called HintCrack on Instagram he's the best. Text or WhatsApp him +14144854707