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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Mobile App (28%)
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Login (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Chatham, City of London, Altrincham, Motherwell, Doncaster, Alloa, Ipswich, London, Normanton, Birmingham, Northampton, Swadlincote, Glasgow, Rotherham and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Login | |
| City of London |
Mobile App | |
| City of London |
Mobile App | |
| Altrincham |
Login | |
| Motherwell |
Transfer | |
| Doncaster |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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🚴🏻♂️ Paxo ⛷
(@skiingrhino) reported
@AskNationwide So you spend the past 12 hours working on making sure money can go out of accounts while keeping hold of ALL the incoming money. Why am I not surprised?
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Cerium/Dan
(@Cerium) reported
Yoo, trust @AskNationwide to go down on payday, smh
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Caroline H
(@Carolin09171373) reported
@AskNationwide I’ve had an account with you for 25 years in one way or another - I’ve just withdrawn all my savings because I can’t risk being unable to access it when I really need it. I feel bad for everyone who has bills to pay and no access to their money! Shame!
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Mista wendell
(@mistawendell) reported
@AskNationwide I have had to cancel a payment just so there is money in my acc. My wage is stuck in limbo and I had to get rudeness from customer services fix up!!
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Helen Adamon
(@scrags32) reported
@AskNationwide Once again a let down from nationwide - I am waiting on my wages the third time already this year it has been delayed, very poor show no wonder everyone is leaving you and moving elsewhere
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Mark Brown
(@MarkBro22301157) reported
@AskNationwide You should be able to fix it quickly really, you’ve had enough practice
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Chloe Bennett
(@ChloeBe90685554) reported
@AskNationwide online purchase isn’t working either!!!
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Glenn C
(@muskysman) reported
from
Retford, England
@AskNationwide have you got an eta as to when incoming payments issue should be resolved . As an IT head of service myself I would expect to keep customers up to day with an era for resolution. Do we expect to see any payments today into our accounts
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Adam
(@TurpoEFC) reported
@AskNationwide can’t believe you have the same issues now regarding delays to payments, as you did when I first joined 7 years ago! Absolute shambles of an app and extremely poor customer service, sort it out!
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💬
(@Syn0nymph) reported
@AskNationwide Mine & my partner's salaries both went in this morning without issue, DDs went out fine though there was a delay of 3 hours with some manual transfers to other accounts. Your tech guys need to look into why some inbound payments were unaffected but others were as a starting point
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j 🕊
(@jiexika_xo) reported
@AskNationwide hi can u pls sort out ur incoming payments not working, payday is today but I currently I have 19p in my account and all my bills come out tomorrow thx love xxxxx
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Mel
(@Melnatx) reported
@JohnTho42150663 @SourTimes74 @AskNationwide If I was you, I’d be changing banks ASAP what an awful service
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Richard Russell
(@trickydicky1976) reported
@AskNationwide Your mobile banking app appears to have stopped working now....
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Cameron
(@ronniemac93) reported
@AskNationwide seem to have issues every month now. Becoming a joke.
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chaptersofkate
(@chaptersofkate) reported
@AskNationwide If there are insuffiencent funds in the account and a standing order it due - will it bounce or go into unwarranted over draft?? I am trying to send the money but is not working! Will this effect my credit score? Help!
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Sam Sharp
(@sh4rpy1) reported
@AskNationwide Doesn’t really help on payday though does it
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Nav Bhamra
(@theultrarealist) reported
@AskNationwide Hopeless with payments, again. What does your IT dept actually do, doesn't seem anyone does any testing? Looks like my current account will be switched. Can't even access my own salary this month. #nationwide
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Sarah
(@sarah_1989) reported
@AskNationwide This better be fixed by tomorrow. I have had to borrow from family members as i can not access my fund to even do my food shopping and I have a baby of 3 month old. I have council tax due tomorrow and rent and if my wages are not able to be in my account I will not be happy
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Mel
(@Melnatx) reported
@JohnTho42150663 @SourTimes74 @AskNationwide My Monzo went down for about 15 mins but that was it haha
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Dave
(@Bobb0__) reported
@AskNationwide Still nothing. I've gone all day without electricity you've not offered any help in any way you just send generic messages. You need to start informing people when this will be sorted.
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ClaireFilipe💙
(@clairefilipe) reported
@AskNationwide @MissPuddles91 What a crazy reply, why does she want to close her account? I think it’s pretty obviously because of the constant situation of there being problems of people getting payments paid into their accounts! No good enough! I too will be looking to switch banks asap!
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Ella
(@EllaaB90) reported
@AskNationwide It’s getting a bit ridiculous, today is most people’s pay days. How long is this issue going to be unresolved ? My travel card runs out today, how can I get to work?
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Dr Share.
(@Ianf671) reported
@AskNationwide what the **** is going on. Why are my payments not gone in. When are u going to sort this out instead of saying sorry. Just get it done ffs
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Chloe Bennett
(@ChloeBe90685554) reported
@AskNationwide my friend has tried to order me food I’ve not got any food in, she can’t get it because your system is down again! I’m also waiting for money to go into my account to get some food in and cannot get anything as it’s still not gone in!!! Absolute joke 😡
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Dale Bro
(@dbro25) reported
@AskNationwide Some queue this ! My money is in a queue how long is this queue ? Been waiting several hours now for my funds to arrive , very rarely I leave a complaint but this is poor service!
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MT AVIATION And LOGISTICS LTD
(@robatmtaviation) reported
@AskNationwide do you have any updates on when the service will be back to normal thanks
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Harrison Gardner
(@HarrisonG2512) reported
@AskNationwide Do we know when the payment issue will be fixed?? Got almost £100 waiting to come into my account.
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Stuart
(@Stuart__Miller) reported
@AskNationwide do I have to try & send my outgoing payments now they are working? Or will it try again once the queue is cleared?
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mel
(@mjha001) reported
@AskNationwide Do your company seriously never learn anything from past issues? This has happened nearly every month for the past few months It's not good enough really, is it? Whoever is in charge of your website needs a serious talking to about how to manage it.
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Murray667
(@Murray667) reported
Hey @AskNationwide any idea if my pay will go in today due to your system issues as all my bills come out tomorrow. And if not, are you covering them and/or late fees?