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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Login (28%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Islington, Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford, Preston, Royal Leamington Spa, Leeds, Swadlincote, Walton-on-Thames, Tonbridge and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Website | |
| Sutton Coldfield |
Transactions | |
| City of Westminster |
Website | |
| Braunton |
Login | |
| Montrose |
Login | |
| Taunton |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Zroxev
(@zroxev) reported
@AskNationwide why is my Amazon payment not working? I have something like 2 hours before the delivery can't be delivered by the 28th and I have enough money and the card is not frozen. The details in Amazon are correct and it 'orders' before asking me to update my details.
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Richard Hallam
(@richardhallam) reported
from
Birch Vale, England
@AskNationwide I have spoken to your breakdown cover assistance and they have refused to assist. @AskNationwide have failed to help yes
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jess
(@jessloovesu) reported
@AskNationwide Hello I raised a direct debit dispute a few days ago but I have now managed to resolve the issue with the retailer. How can I close the case?
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Alia
(@Aliaa88) reported
@AskNationwide I had someone set up as a payee on my account, and they seem to have randomly disappeared from my account. I’m pretty sure I did not remove them, so i’m really confused about whats happened…any help?
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jamie steven FLABIO
(@StveoJ) reported
@AskNationwide So not just savers then? It would be gr8 to see nwide put money where mouth is on this with mortgages & not pass on all rate increases which are having massive impact on me, 9/9 increases passed on to me so far in 202w as you’re unable to help switch due to my circs so am stuck
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Aziza Nassir
(@AminaNassir2) reported
@AskNationwide Maybe you should help my son get his money back!
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Lynsey Joseph
(@lynzjoseph84) reported
@AskNationwide Why Has My Money Not In My Account Yet Please? Lots Of People Having Problems
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paul stephens
(@paulste70849339) reported
@AskNationwide Hi Sherrie, I've tried this, also cleared my cache and tried a different computer to log on. This hasn't resolved the issue.
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Richard Hallam
(@richardhallam) reported
@TheAA_UK @AskNationwide Trade description act fourth emergency service
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Sharon Wakefield
(@SharonWakefie15) reported
@AskNationwide I’ve already logged a complaint 7 days ago to disputes who said I would get a response in 3-5 days but because I didn’t get a response from you I’ve tried phoning disputes but Andy at disputes keeps putting the phone down after a 30 minute call queue it’s a debit card.
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Richard Hallam
(@richardhallam) reported
from
Birch Vale, England
@AskNationwide Since the vehicle is in a drive able condition that you’re able to help, we need to take it to a local garage . You will need to drive it to a dealer
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bo-hemian 🇵🇸
(@bohemian) reported
@AskNationwide So I can do this via your website but not the app? Thanks
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Dr Mike Ward - @Schroedinger99@social.anoxinon.de
(@Schroedinger99) reported
@AskNationwide your banking website fails in Chrome but works in Edge (when trying to submit "Respond" data using card reader).
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Jessica Moody
(@JessMoody_xo) reported
@AskNationwide I have updated my phone, uninstalled & reinstalled the app. Filled in my details and then as soon as I get to the access code via text message, the app crashes and says theres an error (same error as before)
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Graham Skinner
(@GrahamSkinner77) reported
@AskNationwide Tried option 2 and they can’t help, they deal with ‘credit’ cards, this card it a visa ‘debit’…
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Joycey
(@pauldevine1986) reported
@AskNationwide whats the situation regarding payments going over this period is there gonna be a longer delay until a working day
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Mike (sann0638)
(@sann0638) reported
@AskNationwide it was because I'd frozen my card! Good to know the system works, though a more helpful error message would be a nice tweak. Sorted now.
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Richard Hallam
(@richardhallam) reported
@AskNationwide It’s Xmas eve eve, is this a service that helps people on distress or is it an advertising headline
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feprice
(@feprice25659765) reported
Worst customer services ever from @lifestyleservicesgroup @AskNationwide should be questioning their service provider for mobile phone cover. Shocking. Missing air pods. No accountability and shoddy phone repair aswell.
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Richard Hallam
(@richardhallam) reported
from
Birch Vale, England
@AskNationwide The AA say because it’s not a breakdown they will not be able to provide service
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Jessica Moody
(@JessMoody_xo) reported
@AskNationwide Sure, online chat on your website?
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chris atkins
(@chrisatkins2) reported
@AskNationwide since I’ve updated to iOS 16.2 the app keeps not logging in with my thumb, and I get service availability errors. Can login with my numbers but am worried I may have picked up a virus. Any suggestions?
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Graham Skinner
(@GrahamSkinner77) reported
@AskNationwide I have the issue resolved but not the way you recommended, when I tried your method I was told the office was closed until tomorrow morning. Like I said, it’s all sorted now. Thanks
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Hannah Dawson
(@hannahl_dawson) reported
@AskNationwide They have been told this is covered on their insurance but still no joy. The house is absolutely freezing and people within the house have asthma - can you fix this urgently as it is genuinely making them sick.
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Mike (sann0638)
(@sann0638) reported
@AskNationwide general problems with making online payments at the moment? It's not letting me...
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Graham
(@Graham10928755) reported
@AskNationwide my wages not in my account today my employer says their is problem with payments
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Richard Hallam
(@richardhallam) reported
from
Birch Vale, England
@AskNationwide Since the vehicle is in a drive able condition we are not able to help, we need you to take it to a local garage . You will need to drive it to a dealer
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w
(@w33063794) reported
@AskNationwide payment due always in by 12.30am not arrived seeing reports of others saying the same over social media when will your issues be sorted
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clair howcroft
(@clair_howcroft) reported
Hi @AskNationwide I’ve been extremely disappointed with the recent service or should I say no service I have received. I put in a credit card dispute on the 16th November and I’ve heard absolutely nothing since. The confirmation email stated I would hear back in 2-4 weeks.
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Emma-Jane
(@EJ_sketches) reported
@AskNationwide I can already access online banking, but I need help with this particular account. When I opened it, a debit card was sent to the person, but as they have dementia, they’ve lost it and torn up the PIN letter. If I order a replacement, the same thing will happen.