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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (41%)
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Website (22%)
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Login (20%)
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Transactions (12%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, Woodford Green, Newark on Trent, Southampton, London, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford, Hinckley, Reading, Stoke-on-Trent and Alfreton.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Login | |
| Woodford Green |
Transactions | |
| Newark on Trent |
Transactions | |
| Southampton |
Login | |
| City of London |
Login | |
| London |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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H 👸🦖🦕
(@_ThisIsH) reported
@AskNationwide I can't seem to transfer money out of my current account into an account with another bank using the app. It keeps saying "there has been a problem". I definitely have enough cash. Your service status says there are no issues, but I think it might be fibbing to me.
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Tattered Lace
(@JessicaTattered) reported
@AskNationwide I recently made atm request to get my £20 back after atm didn’t dispense it. 2 days later, still no refund. But I’m currently at work and got email saying I’ve had secure message, I can’t access it right now. So what is this Msg for and where is my £20?
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Matty Youngs
(@Youngsy1986) reported
@AskNationwide The number I was given yesterday which I was told to call to sort this mess out, yet again poor communication and help now been waiting 11 days for a valuation despite being told 3 different time frames. Absolute joke!
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Andrew Whyte
(@thewhytestuff88) reported
@AskNationwide Hi Emma no. Via the app on my mobile when hitting next there is no new page the next page you have to scroll down the screen and across to the right. However you then cannot complete anything further. Via any browser once the 1st page is complete no new page appears
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Josie Gallo
(@josieevegallo) reported
@AskNationwide I’ve been charged twice for a flight booking with KLM and their customer service has told me that it’s an issue with my bank, not from their side. Can you help please?
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rstar666
(@rstar666) reported
@AskNationwide It was a gif saying only Jesus can help me! Just want my credit card account working on online banking. I’ve started to pray for Nationwide’s IT Team 🙏🏽🙏🏻🙏🏿🙏
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rstar666
(@rstar666) reported
@annie_slinn @AskNationwide IT issue at Nationwide which their IT Team are busy sitting and looking at but are unable to fix 5 weeks on. Join me and start to pray for the Nationwide IT Team 🙏🏽🙏🏻🙏🙏🏿
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Paul
(@checube) reported
@AskNationwide Help as there is an unknown transaction on my account. I tried calling your telephone service to no avail as the machine is set to a certain point. I nees my money back.
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bathtimebecky
(@beckyryan2010) reported
@AskNationwide my online banking app has been down for a long time! Is there an issue with it or troubleshooting??
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rstar666
(@rstar666) reported
@AskNationwide The issue is one which Nationwide is well aware of, many credit card customers unable to access their account using online banking. Your IT Team have been aware of this and are supposedly fixing for the past 5 weeks. Any update on this? When will this be resolved? Thanks!
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susan taylor
(@susanta92980951) reported
@AskNationwide good evening wondering if you can help me, I booked a holiday, because I had not enough funds in my account, the property cancelled my booking but they still want me to pay the full amount is there anyway I can stop this thanks sue Taylor
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The Frame Network
(@Framenetwork20) reported
@AskNationwide I can’t transfer money. Can you check with your IT department to find out how long it’s going to be down?
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Liz Conlan
(@lizconlan) reported
@AskNationwide Oh so I have no access to banking then. Great.
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Gillysixpence
(@Gillysixpence) reported
@AskNationwide @leanneram88 My daughter is having the same issue trying to send me money on the app. It's just really laggy and works up until the final 'Make payment button' when it says 'There was a problem with the transaction'. She's going to give it a while and then try again.
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Annie Slinn
(@annie_slinn) reported
Hi @AskNationwide , can you shed light on why my accounts have disappeared when I log in to my internet banking?
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rstar666
(@rstar666) reported
@AskNationwide @inityeah They have been looking into this for 5 weeks now, would it be possible for them to actually do something and fix please?!?
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Andrew Whyte
(@thewhytestuff88) reported
@AskNationwide trying to complete an online personal loan via the app and online banking and the website is not working correctly. I cannot complete the details or go to the next page? I have opened the online banking via all browsers and this issue persists!!
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bathtimebecky
(@beckyryan2010) reported
@AskNationwide When I enter the app it says “we’re currently experiencing a technical problem. Please try again or view our service availability page for more information
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Christopher Harris
(@Christo73941200) reported
@inityeah @AskNationwide Same issue here is well. Keep phoning get same answer
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rstar666
(@rstar666) reported
@annie_slinn @AskNationwide IT Issue which Nationwide cannot fix 5 weeks on, join my and start to pray 🙏 🙏🏿🙏🏻
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mitch smith
(@bjb4me) reported
@AskNationwide Or move to Italy where the house prices are 20k and spend 6 months working in the UK living in a camper (saving fuel, the veichle wear and tear and rental costs) and six months off. Hanging peonism over people's heads doesn't work, it just pisses us off.
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Mrs P
(@BookwormPoppins) reported
@davehudson77 @AskNationwide It is awful. Part of the reason I left.
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Stuart
(@Stupot1994) reported
@AskNationwide my partner has tried to log into her online banking and it’s saying she has no accounts available and her cards aren’t working. Please advise.
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Ned_Kelly™
(@ActionPark101) reported
@AskNationwide are you aware of problems in moving money online at the moment?
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julie
(@julie13158873) reported
@AskNationwide I have a transaction but don’t know what it is for it’s a £5.00 prize fund can you help?
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Holly Bobble
(@RubyG3) reported
@AskNationwide having a few problems with my card and now my Amazon order declined can someone help me and look into this for me atall? Thank you x
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H 👸🦖🦕
(@_ThisIsH) reported
@AskNationwide Nope cus I've never had issues before. It has now worked but I think you had some issues with your service as I could transfer between my own accounts fine.
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𝙇𝙖𝙣𝙘𝙚 𝙋𝙖𝙩𝙚𝙧𝙨𝙤𝙣
(@LancePaters1) reported
from
Brundall, England
@AskNationwide @ActionPark101 Having similar problems. DM incoming…
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SHN
(@SHNY) reported
@AskNationwide hello, I’m not able to move money. How long is this outage going to last?
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Matty Youngs
(@Youngsy1986) reported
@AskNationwide your mortgage team are truly terrible been waiting 10 days now for feedback on a valuation, no effort made to keep me informed #circus