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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Sunderland, Chatham, City of London, Altrincham, Motherwell, Doncaster, Alloa, Ipswich, London, Normanton, Birmingham, Northampton, Swadlincote, Glasgow and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Website | |
| Chatham |
Login | |
| City of London |
Mobile App | |
| City of London |
Mobile App | |
| Altrincham |
Login | |
| Motherwell |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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🦒 ǝɟɟɐɹᴉפ On A Stick🦒🇪🇺
(@giraffeonastick) reported
@AskNationwide morning. Have there been any problems receiving external payments this morning? I tried to make a payment from First Direct to my NW account. FD errored, but my NW account shows 3credits and immediate reversals. Spoken to FD (they said no issues) so checking w/you
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Robert Neil Francis
(@RobertNeilFran1) reported
@AskNationwide - hello, please will you tell me what interest rate is earned on my ‘flexclusive isa’ issue 16 ?
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James
(@James30181388) reported
@AskNationwide This was for a complaint raised. The issue I have with you is about to happen again as I need to buy stuff so I want to know this isn’t going to happen. Or at least your have to ability to fix it
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holly🔮🤍
(@hollyditum) reported
@AskNationwide i am utterly disappointed with your service, i have a trust fund that im not being allowed access to even though you have seen my ID. disgusting behaviour and i expect more.
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J
(@jasonpl) reported
@AskNationwide hi. Is it correct when awaiting a refund from a retailer it’s actually the bank /BS that determines if it’s refunded back quickly ? And that it’s not the retailer that’s slow?
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Ellie
(@elliems12) reported
@AskNationwide I have a screenshot of what it's telling me to do if this would help, which I can send over in DM
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Dr. Vicki Henderson
(@VickiAHend) reported
@AskNationwide Is the online credit card statement viewer down? On online banking I keep getting "We seem to be experiencing some technical problems.". I urgently need to check if a payment went through.
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Tim T
(@Cretophile) reported
@AskNationwide Definitely not the online bank unless you work at lightening speed. Cut off without explanation whilst attempting transaction. Sought help, not easy to find, and bloody thing tried to time out whilst asst was explaining prev attpt had timed out. Back 2FirstDirect?
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TruthMatters (Sue) 🕊️ 🌍🕯️
(@Truth_Matters11) reported
@AskNationwide No thanks. I already gave this information to the cashier as well as other security questions, but they wanted my passport information! I have been a customer for many years & was shocked that you required this information!
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Scott Poole
(@ScottAPoole) reported
from
Cardiff, Wales
@AskNationwide Why is it that I need to show photo ID when in a branch to re-issue a card... but I could ring cusromer services whilst in the same branch and not need it? surly the security questions being good enough on call are good enough for in branch too?
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Malcolm Dixon
(@malgpz900) reported
@AskNationwide Doesn't work on my phone, Android 7. Been adviced by technical support some older version android phones not working. Strange it used to work before you did an update. I would be happy with an older version of the app that works on my phone.
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Sarah The Striker
(@SLG_footy) reported
@AskNationwide Is credit card viewing gone down as I'm getting technical error message. Want to view recent monies that I've paid.
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Dr. Vicki Henderson
(@VickiAHend) reported
@AskNationwide Is the online credit card statement viewer down? On online banking I keep getting "We seem to be experiencing some technical problems.". I urgently need to check if a payment went through.
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Paul Smyth #BLM #TransRightsAreHumanRights
(@chumbawumba_uk) reported
@AskNationwide Funny that. My colleague who got his refund the following day used a Visa card. I'm not asking for your help. I'm exposing you so that other people don't make the mistake of banking with you
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JW 🇬🇧
(@littlemissj74) reported
@AskNationwide my debit card runs out 01/22 but not had a new one sent yet. Worried will not be able to access money if it doesn’t arrive??
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Marianne
(@mariannet91) reported
@AskNationwide I am having trouble getting hold of your solicitors Enact to get an update on my remortgage application. Can you help? I have tried calling them/emailing and no response
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Fatbloke Al 💙
(@fatbloke_al) reported
@AskNationwide morning. I'm having trouble connecting to the app (android) this morning. Are you aware of any issues regarding this?
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Claire H
(@pixieclaire) reported
@AskNationwide Disappointing service from Fraud department after being told different things by 2 people and don’t know if I’ll actually get my money back. Would like to know what the process is. No one will investigate or escalate this and it’s the 3rd time in 4 weeks
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Donna
(@Donnag96) reported
@AskNationwide just had 2 text messages saying my cards been blocked n did i make a payment at 6:22 this morning and to call a number if not or text if was me. Not sure if genuine or not.. please help. 07401116344. I havnt used my card.
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Wiggy
(@Wiggy1234) reported
@AskNationwide is the app down please? Mine won't let me log in, just keep spinning. Thanks
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Andrew Burley
(@tooBurley) reported
@AskNationwide On the app. Some questions: 1. Will the system make the transaction at some point tonight? 2. If not, is there a reason why my transaction failed to complete? 3. Why, when trying to transfer to a previously registered account did I needed the card reader…etc. Very poor service
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Sagar
(@sagarbdp) reported
@AskNationwide is there a reason why faster payments is saying it will take 3-5 working days to transfer money right now??
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Laura&boys
(@mummy092joshua) reported
@AskNationwide can someone help? Yesterday afternoon a sun of money wasn’t into our joint account doesn’t say who from and worse because I had some cash in anyway I don’t know exact amount. It’s being left untouched until we know.
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Richard Johnson
(@Richard67742499) reported
@AskNationwide Truly awful service from nationwide credit card . Lost 300 pound due to Holiday to USA not going ahead,Booked for 3/11 but USA airspace didn't open till 8/11. BA only supply a voucher and won't respond to ANY Comms . I need to prove holiday didn't go ahead not BA
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RinceThis
(@Rincethis) reported
@AskNationwide I've had the account for 10 working days and I still can't see it via the app.
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888Pjs
(@888Pjs) reported
@AskNationwide hello, your branch in Worcester Park is shut due to flooding but the ATM is still working. I paid in a cheque on Sunday but it still hasn't cleared. Is the ATM not being checked?
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Lil' Smile (Λίνα Σ)
(@lilsmi1e) reported
@AskNationwide I have three times. It's been fine for a year, just last few days stopped working
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Mathew
(@mat711) reported
Hey @AskNationwide I’m having issues when purchasing things online. Can someone help? I’ll DM a you the issue.
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Lil' Smile (Λίνα Σ)
(@lilsmi1e) reported
@AskNationwide my app stopped working, forced stop, uninstalled, installed, checked for system updates and it's just won't work. How can I fix it please?
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Mrs C.
(@spanielmummy) reported
@AskNationwide @ellie_m_s1 I would never ask for advice from Nationwide if I had a problem. I just don't understand why queries are out there for the publuc read, it's ridiculous.