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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (30%)
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Website (24%)
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Transactions (10%)
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Transfer (3%)
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Withdrawals (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Southampton, City of London, Burton upon Trent, Kidderminster, Dagenham, Gloucester, Bromsgrove, Wishaw, Manchester, Chester-le-Street, Downham Market, Hounslow, Northampton, Havant and Exeter.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Transactions | |
| City of London |
Mobile App | |
| Burton upon Trent |
Withdrawals | |
| Kidderminster |
Mobile App | |
| Dagenham |
Login | |
| Gloucester |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Emily Haworth
(@Emhaworth92) reported
@AskNationwide getting annoyed. Bank account not working for 12 hours now. Do we get compensation for this!????
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centrist.in.a.polorized.world
(@DerekCassidy15) reported
@AskNationwide hi has this been resolved sometimes your saying payments are being processed now...but website and app still say No??
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Bex™️ 🌈🔞
(@EarperBex) reported
@AskNationwide This just keeps happening and enough is enough. I’ve applied for a current account with a different bank. You’re consistently causing people issues.
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Talon
(@DanielCogan7147) reported
@AskNationwide Evening! Will my boss need to send my wages again or will it just go into the account when the issue’s resolved?
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Adrenalin
(@Adrenalin_Dj) reported
@AskNationwide hi my partners account is now minus £51 as a payment has gone out, but I had transferred money to it today to cover it but didn’t show, what happens if this isn’t fixed by tomorrow? Surely there will not be any charges on this as this is a tech issue
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boypants
(@boypants80) reported
@AskNationwide what happens if this isn’t fixed by tomorrow when my monthly wages are due in ? I need access to my money !
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J.
(@moodyfrenchman) reported
@AskNationwide No update, no plan, no communication, no one to respond on chat or on the phone, no access to money, no ability to pay bills, credit rating will go down, fees will stack up… A JOKE. Are you having wine and cheese in the garden or what?!
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Karen Hooper
(@LaHoopy) reported
@AskNationwide If you are "working through the backlog" this suggests that the issue has been identified and fixed. Please can you confirm if this is the case. Thanks.
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CrystalBreaker8
(@CrystalBreaker8) reported
@dave_murray1981 @DaithiSabh @AskNationwide I lost a £2k customer because I couldn’t travel for my meeting. So yeah… people are due compensation
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Lee
(@lee_owen1976) reported
@AskNationwide Be interesting to see your share price tomorrow, I bet it will be on its arse. Absolutely shocking service. I’ll be changing my bank acccount for sure after this. You have left people scared and upset, not knowing when or if they will get there money. Shame on you.
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vivian alvarez
(@vivianalvarez7) reported
@Wayne91547168 @AskNationwide My account was disabled and It was unbearable for me after numerous appeals to the support team and nothing was done until I came across @Quick_restore and he fixed my account completely
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Russell Harding
(@RussellHarding4) reported
@AskNationwide This is ridiculous, it’s bad enough that this is happening, but so close to Christmas, people are getting stressed and panicking, get this sorted and sort out some competition, this is going against terms of service, sort it out.
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Adam
(@ban31692) reported
@AskNationwide I can’t believe a huge established bank is STILL having these issues. It’s been ALL day. People need access to THEIR money more than ever this time of year. I for one will be changing banks in the new year this is disgraceful.
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Bex
(@BexsterUK) reported
@AskNationwide The warning in the app just says 'payments issue:'. It does not explain it's *your* issue!
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Kate
(@KateBHA) reported
@MelBradley79 @AskNationwide Hi, I’ve just seen your tweet - I don’t know how it works putting money on gas and electricity as I pay by direct debit, but is there a way I could help put leccy or gas on to get you through tonight?
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Cosmic View
(@H0lame) reported
@AskNationwide This is affecting my overdraft on another account. Because the money I sent today has not arrived. I did not anticipate it would take this long to find a fix.
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Craig Aitken
(@craigaitken70) reported
@The_Tman10 @AskNationwide My app been ok today. they used to have issues all the time. but to be fair to them, they have sorted them out in the last 2 years or so. make sure you put a complaint in, banks usually pay some compensation on complaints.
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ℕ𝕒𝕥𝕒𝕝𝕚𝕒 | 🌅🍅
(@Natalia_s_09) reported
When is @AskNationwide gonna sort themselves out? It's been 12 hours and still the issues haven't been resolved...come on :/
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Rkurchels
(@rkurchels) reported
@AskNationwide When will@it be working again ?
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Paul Smyth #BLM #TransRightsAreHumanRights
(@chumbawumba_uk) reported
@AskNationwide This is clearly a major incident of catastrophic proportions. Customers deserve more information than it's broken. Has root cause been determined? Is there a general ETA? What are you going to do if my wages can't be paid in?
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JustynaKrolakUk
(@SaraxMakeUp) reported
@Rich32938759 @JasontjBaker @AskNationwide It's not minor if your wage was sent to you and you can't recive it. This problems happen to often. They always have some issues.
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Stacey mc
(@Staceym27786568) reported
@AskNationwide Are payments now been processed? At least if I know the issue is on way to being resolved I can relax a little
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Andy Lester
(@AndyLester01) reported
@AskNationwide Utterly shocking service. Totally useless explanations. Some people tonight have no money for food. No money for bill payments. No money for heating. No money for Christmas presents. If it is not resolved tonight Nationwide will be facing a very hefty compensation bill.....
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Sean Oshea
(@SeanOsh39835068) reported
@AskNationwide I have just see. A Tweet from you saying ‘payments are now being processed and you are working your way through a backlog’ can someone PLEASE try and be more clear, incoming payments? Outgoing payments? Both?
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Chop Em Down War Dog
(@JMTheBlue) reported
@ShakeyDay @AskNationwide Lol ******* unreal isn’t it! “What issues are you having with the app?” Oh I don’t like the colour scheme love….ffs
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Local to Leominster
(@LocalLeominster) reported
@AskNationwide It’s not some it’s ALL. How can this happen and just before Xmas. Diabolical and a total lack of information or reassurance. Great customer service!! Not!
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WizzG
(@OfficialWizzG) reported
@AskNationwide transfered my old bank account to nationwide and hit with problems, ie not being able to send/receive money. Not happy at all.
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Gareth Eames
(@gazeames1) reported
@JasontjBaker @AskNationwide Or just save for a rainy day , it’s obviously a technical issue lol
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Gary Haynes
(@GaryHay99363800) reported
@dave_murray1981 @AskNationwide Don’t try and mug me off pal. The economy requires then banking systems to work. If they overload the systems by closing thousands of branches, then can’t run an online system there’s a serious problem in the banking sector! Zero justification, it’s not their money it’s ours!
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Dave Murray
(@dave_murray1981) reported
@moodyfrenchman @AskNationwide Fairly sure all those that can fix it are currently 12hrs into a non stop day, it's not the fault of those on the phone or chat, remember this tomorrow when you're yelling at the poor customer service rep that's been yelled at for 7 hours straight already