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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (27%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Rochdale, Dunstable, Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Rochdale |
Mobile App | |
| Dunstable |
Mobile App | |
| Fulham |
Login | |
| Hove |
Website | |
| Cambridge |
Website | |
| Milton Keynes |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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ME? I'm not well....
(@itsfar2bright) reported
@ruthm4x @AskNationwide Ruth, I have the same problem. I haven’t received any notification of this change? Have you?
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Julian P 💙 🇺🇦
(@JulianP50) reported
@AskNationwide is there something wrong with your app as I’m trying to transfer some money to my nominated account but it says there is a problem Please help!
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🏁Ruth Maxwell-Hudson🏁
(@ruthm4x) reported
@ahmedz_khan @AskNationwide It does, but they can't help with anything so don't bother
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Julia O'Dwyer 🎗️🎗
(@jrodwyer) reported
@AskNationwide There are no humans on the chat so impossible to discuss my request can you help, I need a download of my transactions and there is no statement available yet.?
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Hayley ❤️✨❤️
(@HayleyWhite36) reported
@AskNationwide morning, in need of a bit of help, I paid my hairdresser last night via bank transfer but she’s just told me she’s changed her bank details 🤬, how do I get my money back so I can transfer to her new account? Not best pleased obviously
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🍀 🏴 🇮🇹 Celtico FC Sostenitore🍀
(@8881CFcitleC) reported
@AskNationwide why ******** do I need a card reader? I have been using my thumb print for years. I cannot transfer money from my account to one of my other accounts which I have for years. What ******** is wrong with you. Do you want people to leave your bank.Ignoring support
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Revolut
(@RevolutApp) reported
@cfurneaux @AskNationwide Hi. We are sorry to hear that you have been waiting for a resolution concerning the problem with a transfer to your Revolut account. Can you please contact us via DMs so we can check your case properly? We will assist soon.
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Chris Furneaux
(@cfurneaux) reported
@RevolutApp @AskNationwide I transferred £200 from my nationwide account to Revolut on 18th October. Between the two of you it’s been lost. I’m left out of pocket and trying to get answers out of both of your god awful customer service teams. 20 working days?! WTF
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Sarah Firoozan
(@SFiroozan) reported
@AskNationwide When did Nationwide become impossible to speak to or message or otherwise contact? Your payments system is not working as of 6pm on Friday 7 Nov 2025. You send us to the website which gaslights us by saying all is fine. Your phone wait is almost an hour. Useless!
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ME? I'm not well....
(@itsfar2bright) reported
@AskNationwide I have started a chat - no response. I have called but the 20 min wait and the CS will have gone home. YOU as CS should raise this issue: YOU have implemented an update in the app which is wrong! It needs fixing ASAP !
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Louise
(@just_lou22) reported
@AskNationwide shocking customer service and fobbed off for 3 weeks now. Direct debit indemnities aren’t worth the paper they’re written on with this shower.
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Simon Bonham
(@simonbonham82) reported
@AskNationwide suggest your travel insurance benefit to the flex plus account is reviewed, shocking service, started an emergency claim Monday am as son rushed into hospital in South Africa with ruptured appendix and only communication is today to ask if he’s had surgery before!
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lou pitt 🤓
(@loopyloupy) reported
@AskNationwide is there an issue with online banking, can login but account are all unavailable, app is the same
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ConsN-Jan 💜🏴🇺🇸 #together
(@Matronincharge) reported
@AskNationwide Fed up with seeing - Establishing secure connection. My internet working fine. Nationwide only app not working. Help.
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Steven Bown 🇬🇧 🇵🇭 🇺🇦 🇺🇳
(@StevenBown) reported
@AskNationwide are there issues transferring money between accounts today? Been getting the 'Sorry there's been a problem...' for a while now.
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Allen Cooper
(@FootieIndexAl) reported
@AskNationwide @itsfar2bright Can’t you just announce that internet banking or payments are down? Clearly people having problems.
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James Goddard
(@JamesPGoddard90) reported
@DMification @AskNationwide So im the bad guy because my card has been cloned. **** off you prick
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Chantal Sullivan-Thomsett @chantal-st.bsky.social
(@chantalS_T) reported
@AskNationwide I can't access my accounts on the app or on the internet account - this happened mid transfers. When will this be resolved? And can you update your website rather than saying everything is working fine?
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cni
(@Claire11152715) reported
@AskNationwide is the app down!? I can’t sign in
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JC
(@therealjcliff) reported
@AskNationwide can I ask whether the escalator is working at Pipers Way Swindon branch - disabled relative needs to visit
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Steve
(@spsduncan) reported
@AskNationwide Hello, are your credit card services working properly? I have had two payments fail in the past 24 hours, and there is no messages about the card in the app. There is plenty of limit left on the card, it hasn't expired and all balances are always paid.
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Sarah 🌻💛
(@Sarahessex73) reported
@JulianP50 @AskNationwide They told me that they’re aware of the problem, its been like this for four days for me
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jen_f16
(@jen_f16) reported
@AskNationwide I have an FRCISA 1 year 3.8%, I can see this on my list of account but when I go to transfer money its not in the list there so I cant transfer money between accounts. Can you help please
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🏁Ruth Maxwell-Hudson🏁
(@ruthm4x) reported
@AskNationwide customer for 20/25 years, I move money around constantly. Today being asked for a card reader which I dont have & never had so can't move MY money. Are we back in the 90s? Why are you suddenly asking for this? Rang, got told website would allow, it doesn't 😡😡
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Eric Says
(@Eric_says_) reported
@AskNationwide I am not able to log in to your banking app, the service availability informs that it is working fine however I have not been able to log in for 2 days now. My partners app is working fine on her phone. I’ve also tried deleting the app and reinstalling!
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Amy Baker
(@AmyBaker05) reported
@Assurant @AskNationwide I’ve never known a phone insurance claim to be soo stressful! I’m providing required docs & still being pushing back. I’ve been a customer for over 10 yrs. #complaint #customer
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Paul Ricci
(@PaulJoshRicci) reported
@AskNationwide Same issue- your website is not loading
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Ahmed Khan
(@ahmedz_khan) reported
@AskNationwide I've done so twice, I keep getting told to talk to the sending bank. Why? Can my bank (nationwide) not help, the wire was completed. So provide an answer here, if the wire is complete from the sender, where does the money go? How about you DM me and contact me to resolve.
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Vanessa
(@vanessaldoyle) reported
53 days without a working bank card, 8 phone calls, a complaint and still not getting any updates! Banked with @AskNationwide my whole life but what am I supposed to do without a bank card? #nightmare #poorservice
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Chris Furneaux
(@cfurneaux) reported
@AskNationwide I can but I’m reluctant to waste any more time without some proper help. I’ve messaged numerous times and called this morning and just get told it takes 20 days to trace a swift payment. It was within the U.K. I should not be out of pocket whilst you figure it out.