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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Sunderland, Chatham, City of London, Altrincham, Motherwell, Doncaster, Alloa, Ipswich, London, Normanton, Birmingham, Northampton, Swadlincote, Glasgow and Rotherham.
| City | Problem Type | Report Time |
|---|---|---|
 Sunderland |
Website | |
| Chatham |
Login | |
| City of London |
Mobile App | |
| City of London |
Mobile App | |
| Altrincham |
Login | |
| Motherwell |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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The Behaviour Leadership Guy
(@Behaviour_Guy) reported
@AskNationwide Your systems are archaic & your customer service team unfairly engulfed by the frustrations this causes. I’ve just been told that, in the absence of a card reader, I need to go to my local branch to transfer money to HMRC. I am in Bali & need to transfer money today. DM me.
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Chris Furneaux
(@cfurneaux) reported
@RevolutApp @AskNationwide I transferred £200 from my nationwide account to Revolut on 18th October. Between the two of you it’s been lost. I’m left out of pocket and trying to get answers out of both of your god awful customer service teams. 20 working days?! WTF
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Christian Mole
(@KentishMole) reported
@AskNationwide I am having same issue as Amy - app has been down all day. What’s going on?
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Vanessa
(@vanessaldoyle) reported
53 days without a working bank card, 8 phone calls, a complaint and still not getting any updates! Banked with @AskNationwide my whole life but what am I supposed to do without a bank card? #nightmare #poorservice
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James Goddard
(@JamesPGoddard90) reported
@DMification @AskNationwide So im the bad guy because my card has been cloned. **** off you prick
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Julian P 💙 🇺🇦
(@JulianP50) reported
@AskNationwide is there something wrong with your app as I’m trying to transfer some money to my nominated account but it says there is a problem Please help!
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Sarah 🌻💛
(@Sarahessex73) reported
@JulianP50 @AskNationwide They told me that they’re aware of the problem, its been like this for four days for me
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Tracy
(@Tracy52468806) reported
@AskNationwide is there a problem with your App? It keeps crashing!
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Patricia Cipriano
(@ciprianoooo14) reported
@emilywoodxxxx @AskNationwide Check if your app needs an update or try logging out and back in, sometimes that helps.Consider using Odown to monitor my banking app's uptime, and it really helps keep track of issues like this.
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Hayley ❤️✨❤️
(@HayleyWhite36) reported
@AskNationwide morning, in need of a bit of help, I paid my hairdresser last night via bank transfer but she’s just told me she’s changed her bank details 🤬, how do I get my money back so I can transfer to her new account? Not best pleased obviously
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Eric Says
(@Eric_says_) reported
@AskNationwide I am not able to log in to your banking app, the service availability informs that it is working fine however I have not been able to log in for 2 days now. My partners app is working fine on her phone. I’ve also tried deleting the app and reinstalling!
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Chantal Sullivan-Thomsett @chantal-st.bsky.social
(@chantalS_T) reported
@AskNationwide I can't access my accounts on the app or on the internet account - this happened mid transfers. When will this be resolved? And can you update your website rather than saying everything is working fine?
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Revolut
(@RevolutApp) reported
@cfurneaux @AskNationwide Hi. We are sorry to hear that you have been waiting for a resolution concerning the problem with a transfer to your Revolut account. Can you please contact us via DMs so we can check your case properly? We will assist soon.
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Sarah 🌻💛
(@Sarahessex73) reported
@emilywoodxxxx @AskNationwide Theres a lot of us having the same problem & they’re doing nothing to help
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Simon Bonham
(@simonbonham82) reported
@AskNationwide suggest your travel insurance benefit to the flex plus account is reviewed, shocking service, started an emergency claim Monday am as son rushed into hospital in South Africa with ruptured appendix and only communication is today to ask if he’s had surgery before!
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Christian Mole
(@KentishMole) reported
@AskNationwide @steckbro I would settle for an app that actually works rather than having shut down due to technical issues whilst the Nationwide folk on this app deny there is any issue…
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Paul Ricci
(@PaulJoshRicci) reported
@AskNationwide Same issue- your website is not loading
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luce
(@lucygracce) reported
@AskNationwide @KentishMole hi, I’m surprised this is the case as my mum has been trying to transfer money for 3 days and been unsuccessful. today she called the team and 3 colleagues all said there are known issues. since, my mum has raised a complaint.
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Steve
(@spsduncan) reported
@AskNationwide Hello, are your credit card services working properly? I have had two payments fail in the past 24 hours, and there is no messages about the card in the app. There is plenty of limit left on the card, it hasn't expired and all balances are always paid.
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Chris Furneaux
(@cfurneaux) reported
@AskNationwide I can but I’m reluctant to waste any more time without some proper help. I’ve messaged numerous times and called this morning and just get told it takes 20 days to trace a swift payment. It was within the U.K. I should not be out of pocket whilst you figure it out.
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Joanne
(@Joanne76006149) reported
@AskNationwide is there a problem with incoming payments? Waiting for 2 wages today and none are showing on my app
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The Behaviour Leadership Guy
(@Behaviour_Guy) reported
@AskNationwide Yes you did. Who am I going g to speak to who will be able to transfer my money today & help me close all Nationwide accounts.
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jen_f16
(@jen_f16) reported
@AskNationwide I have an FRCISA 1 year 3.8%, I can see this on my list of account but when I go to transfer money its not in the list there so I cant transfer money between accounts. Can you help please
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Steven Bown 🇬🇧 🇵🇭 🇺🇦 🇺🇳
(@StevenBown) reported
@AskNationwide are there issues transferring money between accounts today? Been getting the 'Sorry there's been a problem...' for a while now.
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Phil Lynas
(@PhilUP1979) reported
@AskNationwide I believe you have issues with your bank app?? I can’t get into mine all afternoon.
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lou pitt 🤓
(@loopyloupy) reported
@AskNationwide is there an issue with online banking, can login but account are all unavailable, app is the same
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Julia O'Dwyer 🎗️🎗
(@jrodwyer) reported
@AskNationwide There are no humans on the chat so impossible to discuss my request can you help, I need a download of my transactions and there is no statement available yet.?
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Christian Mole
(@KentishMole) reported
@AskNationwide I’m not trying to make a payment - just trying to access the app to check balances! And judging by other replies there is definitely some sort of issue going on
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JC
(@therealjcliff) reported
@AskNationwide can I ask whether the escalator is working at Pipers Way Swindon branch - disabled relative needs to visit
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ConsN-Jan 💜🏴🇺🇸 #together
(@Matronincharge) reported
@AskNationwide Fed up with seeing - Establishing secure connection. My internet working fine. Nationwide only app not working. Help.