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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (19%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Wigston Magna, Norwich, London, Islington, City of London, Woodford Green, Newark on Trent, Southampton, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Wigston Magna |
Website | |
| Norwich |
Transfer | |
| London |
Website | |
| Islington |
Mobile App | |
| City of London |
Login | |
| Woodford Green |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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John Morton
(@johnsmorton) reported
@AskNationwide i was just completing an application for a joint flex plus account. Website directed me to call a number regarding travel insurance. Tried 4 times, cut off each time, no relevant option to select. Maybe a sign to go elsewhere...
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cl0108
(@clarelouise0108) reported
Any idea when I might be able to move my money @AskNationwide this is ridiculous now and “working to fix as soon as possible” gives people no idea on when they might be able to access their money
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Jo
(@j0_smith) reported
@AskNationwide HELP! I have just deposited cash into a nationwide machine then an error occurred and it said transaction failed? Branch closed no one to help #help
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Steevecopping
(@steevecopping) reported
@NatashaAnnRose @AskNationwide I have had same issue since yesterday
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♕ ♛VerseMod♛ ♕
(@VerseMod) reported
@AskNationwide I was told to to this last night and after logging in, I am just given an error page, but nationwide will let me open a new flexdirect but dont seem to want me to upgrade to one
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Ian Wilson ⭐BACK ON OUR PERCH 1️⃣9️⃣ ⭐
(@ianwlfc96) reported
@AskNationwide It's back working again now👍
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Lauren
(@Titch_7) reported
@AskNationwide Hi it is showing on my credit card as left my account, 3 separate payments. I also can’t see my order on the @MonsoonUK website?
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Sabie
(@SabieLer) reported
Hello @AskNationwide, I’m having an urgent issue as your website says we can’t transfer money between our accounts. Can you please get in touch?
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Stephen Szmidt
(@sszmidt199) reported
@AskNationwide 1/2 I see you are ending free travel insurance for your Flexi Account customers on 31st December 2021 & I believe this is because the Covid cover makes it too expensive for you to provide. So you think it is OK to penalise is more during this terrible pandemic!
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luke jones
(@luke_jones1986) reported
@AskNationwide It’s just started working. You have now cost me a parking fine
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luke jones
(@luke_jones1986) reported
@AskNationwide I spent 50minutes waiting to talk to someone they said 2 things then they went. Can you get someone to contact me ASAP please as this is poor customer service.
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♕ ♛VerseMod♛ ♕
(@VerseMod) reported
@AskNationwide I have tried Jamie, tried getting through on the phone yesterday and friday with no luck, the live chat service can't do anything or look into it other than telling me to set up a new account
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Keyshia Greene
(@greene_apples) reported
@independencekat @AskNationwide I was recommended to @BrooookeBurton they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅
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Callegari93
(@IveGotATenner) reported
@AskNationwide I am trying to log into your internet banking app and it says it has sent me a security code to my phone number but it hasn’t even when I press re send. Can you help please?
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Luke McElroy
(@lukemc55) reported
@AskNationwide are there problems with the Nationwide mobile app for Android, can't login?
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Daniel Amps-Woodward
(@AmpsWoodward) reported
@AskNationwide Hi Craig. Its not clear in the full terms if this means it has to be your first nationwide current account. I have a Barclays account that I can switch but will I, as an existing customer with a current nationwide current account be eligible for this offer ?
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Daniel Amps-Woodward
(@AmpsWoodward) reported
@AskNationwide I am a current customer with a flexone regual saver and a flexone. Im looking at the flexdirect account and notice that you offer a one off payment of £125 (if your an existing customer). Can you clarify if this offer is only for new current accounts with NW?
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kathleen reid
(@independencekat) reported
@AskNationwide No " sh#t Sherlock" 🙄 it's working now.
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Skinny Fox
(@SkinnyFox2) reported
@AskNationwide @lukemc55 It’s working now
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Tracey Davies
(@miss_traceydav) reported
Also I was told the original insurance plan I signed up to was way beyond my mortgage term and was nonsensical- I am a reasonable logical person - so what on earth happened - feel very let down @AskNationwide @landg_uk
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FiSH Neighbour Care
(@FiSHHelpBarnes) reported
@AskNationwide Client unable to go out and unable to call you without help. We will have to arrange a special visit and try the number you have suggested next week. Thanks for your help.
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Jayne Edmunds
(@Jayne63_E) reported
@AskNationwide can I pay into my daughters 1YR Triple Access Online Sav 12 account and do I just use the 6 and 8 digit number assoc with it or is there a different sort code I need to use?
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Luke Gray
(@LukeGray1997) reported
@AskNationwide are there any issues with some of your payment services. I’m trying to deposit money but keep getting an error message.
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YouAreAMoron
(@TripleAeon) reported
@AskPS_UK ITs convenient how you don't have support open at the weekend and the weekend is the time all the developers lazily push out patches for broken experiences. Can I please get my refund please, or do I have to talk to my bank? @AskNationwide
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Catherine Welsh
(@catherinejayne0) reported
@AskNationwide my contact less isn't working on my card and hasn't for over a week. What's going on? 😞
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Neil Hickling
(@ikinengland) reported
@AskNationwide app not working is there an issue?
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James Hull
(@JamesHu62286915) reported
@AskNationwide Thanks Beckie. Actually I looked on the website and it says select card accounts are no longer available.
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Luke Gray
(@LukeGray1997) reported
from
Portsmouth, England
@AskNationwide Into a betting account. I’ve tried different bookmakers but I’m getting an error message each time. It’s a relatively new card so wondered if that was the issue.
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just me
(@PHILROOKS) reported
@AskNationwide Im trying to add funds to my #revolut account but the transaction keeps getting blocked I normally have no issues. I have looked into nationwide app and have no pending approvals.
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J
(@CannedPilchard) reported
@AskNationwide At the present time it seems that Nationwide customers can no longer access any of their cash savings online. Savings accounts are effectively "locked" online with no possibility to access cash. Why can customers not access their cash savings held at Nationwide?