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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Website (26%)
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Login (25%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Skipton, Stocksfield, Nottingham, East Dereham, Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Skipton |
Login | |
| Stocksfield |
Mobile App | |
| Nottingham |
Transactions | |
| East Dereham |
Mobile App | |
| Plymouth |
Transactions | |
| Kensington |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Blue and Shots
(@Bluelion2007) reported
@littlejohn50 @Gatwick_Airport @AskNationwide How many people are being scammed by these airports and their drop off fees. It’s impossible to get a refund back. My bank have been useless with the chargeback
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Natalie Handley
(@Natalie26534959) reported
@AskNationwide I haven't been able to use the Nationwide app for days now, it just says "Talking to Nationwide" when I open it. Any ideas on how to fix this? Thanks
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A guy talking pish
(@guytalkingpish) reported
@1025Clyde1 Down to @AskNationwide with a suitcase of cash (for effect) and pay off my mortgage.
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Toany
(@Toany80704880) reported
@AskNationwide No easy way to unlock the card. I may need to get my pension paid into another bank to give me easy access to it
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rogharris
(@rogharris) reported
@AskNationwide I don't have internet banking with you so I can't access the app or live chat. The account is a Flexbasic & doesn't have a 6 digit sort code.
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Tom Harding
(@tomharding92) reported
@AskNationwide Hi, is there any update on when Garmin pay can be used by a Nationwide customer?
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Rachel Strange
(@rachel_strange) reported
@AskNationwide hi Nationwide, logged onto my mobile app and I can’t see my joint account - is there an error? Thanks
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CloudBees
(@CloudBees) reported
How can utilizing automation help financial institutions get ahead? CloudBees customer @AskNationwide explains how in this piece from @FinTech_Futures.
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Just Helena. 🇬🇧 🇯🇲
(@thefakehelena) reported
@AskNationwide I have tried that. They wouldn't help him. He is borrowing money all over the place because Nationwide won't give him his card back. As far as I am aware, that is theft.
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Nick Anderson
(@uknickand) reported
@AskNationwide “highly competitive” 0.80 percent AER for 12 months. Is this a joke? No increase for junior isa savings. I’m off to @chase_uk 1.5% easy access. Tesco 2.25% junior.
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Tu-Go
(@tugoclub) reported
@AskNationwide Is it correct that your banking app isn't working? I've uninstalled and reinstalled it but receive the same error message
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Satyendra Jain
(@jainskumar7) reported
@AskNationwide, Hi need bank statements for my account which account has been switched to other bank. Can you please help to provide last 6 months statement.
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dazwest
(@dazwest) reported
hi @AskNationwide When I try to log in I'm getting a message saying "We seem to be experiencing some technical problems." Been happening for a couple of hours now. Whats up?
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Colin Tice
(@TiceColin) reported
@AskNationwide No, I’m sorry. I don’t have a problem that needs resolving. It’s difficult enough finding a way to contact you that I have to resort to Twitter. I have advised your app has a problem which should be enough for your techies to fix.
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Ames
(@smith_seagull) reported
@AskNationwide hi! Can I have a little help with a payment that was taken out of my account on the 4th march?!
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Robyn
(@DyslexiaTeach) reported
@AskNationwide It would help to share your policy with your valuers that EWS1 is only needed in low-rise buildings with significant safety concerns, as otherwise they routinely ask for them, giving you a loophole. They don't understand that EWS1 is remains unavailable in many low-rise blocks
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Jamie
(@MagicTorch82) reported
Absolutely fed up with the awful customer service from @AskNationwide What has happened to them? The mortgage process is stressful enough without awful service on top of that. I need someone to call me asap. Fed up with being cut off!
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Ames
(@smith_seagull) reported
@AskNationwide I didn’t think you would, seems it’s the other party trying to get them selves out of a problem! Thank you
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Вејд Барет
(@SerbWadeBarrett) reported
@AskNationwide haven't been able to access your app since yesterday. Using the latest version but gets stuck at "talking to nationwide" and doesn't go any further??
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clayton king
(@king_clayton) reported
@AskNationwide spend 25 mins on hold to flex plus insurance, you answer and cut off - I ask Nationwide is that great service and should I charge you for my wasted time ???? Interested in response
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Chris Watson
(@ChrisWatson1985) reported
@AskNationwide Will you change the automated message to 30 minutes now? Update on my mortgage application. I need to go back to work shortly didnt expect to be waiting 45 minutes especially as it said up to 3 minute wait time. Really poor customer information waiting 15 times the time advised
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Karly
(@TheEduWord) reported
@AskNationwide I have been on the line attempting to speak to a customer service agent & have been waiting in excess of 20 minutes already. The phone waiting time is crazy! What is going on? 🧐🫤
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Rose
(@Rose26262167) reported
Can I receive a refund I paid for a service which I didn’t receive. @AskNationwide I paid for 7 day fast track application and haven’t received it @HM_Passport false advertisement.
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Just Helena. 🇬🇧 🇯🇲
(@thefakehelena) reported
@AskNationwide He has called twice. He has contacted the chat facility, also twice. You guys don't want to help.
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Blue and Shots
(@Bluelion2007) reported
@AskNationwide I have contacted your CEO, I am fed up with rubbish customer care
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Cam
(@PottieSkippen) reported
@AskNationwide I would give you minus 5 stars if I could. Abhorrent customer service and I will never use you again. You are a disgrace
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Deborah
(@deborahr967) reported
@AskNationwide down to fraud on my account and they have refused my refund which is out my disability and they have no right as this is my money, they have left me in a terrible mess.
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Toany
(@Toany80704880) reported
@AskNationwide @YBRPYouMatter More attention should be made to give customers support.
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Toany
(@Toany80704880) reported
@AskNationwide There is no way to unblock a credit card. The on line chat agent cannot do it. The link to to a secure message give a error response when you try to save it. Why is there no way to unblock a credet card withe a secure message or the rough the app.
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Christopher Davidson
(@belle08101982) reported
@AskNationwide The said three working days from Tuesday