Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 02/21/2026 15:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Login (31%)

    Login (31%)

  2. Website (28%)

    Website (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Waltham Forest, Scunthorpe, Wells, Hounslow, Derby, Sunderland, Chatham, City of London, Altrincham, Motherwell, Doncaster, Alloa, Ipswich, London and Normanton.

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City Problem Type Report Time
United KingdomWaltham Forest Login
United KingdomScunthorpe Login
United KingdomWells Mobile App
United KingdomHounslow Login
United KingdomDerby Login
United KingdomSunderland Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • dfer_docs Dfer Docs (@dfer_docs) reported

    @AskNationwide Who cares, sort your crap customer services out.

  • WheelJackCasual JT || Mario Strikers Connoisseur (@WheelJackCasual) reported

    Do me a favour @AskNationwide, next time I advise yourselves that a payment is me and okay to charge just block the transaction again. So helpful.

  • Syke72241599 22222 (@Syke72241599) reported

    @AskNationwide Concentrate on the liquidity problem.

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • ThomasTsj Tøm (@ThomasTsj) reported

    @AskNationwide Don’t have internet banking with you! Just logging into to review documents for home insurance but won’t log in

  • bufferiv Buffer (@bufferiv) reported

    @AskNationwide My login is stuck at the same entry code as yesterday and when I enter code a message indicates "something went wrong"

  • Pritchard1963 Paul Pritch (@Pritchard1963) reported

    @Hypnodystopian @AskNationwide @EnglandFootball Nora Batty,Nora Batty,Nora Batty ,ah ****,too late

  • stevelitchfield Steve Litchfield (@stevelitchfield) reported

    @AskNationwide At which link? I’ve just been saying that no one should click on links in emails or tweets… Just tell someone about the issue please. It’s a wide open security door that novice users could be fooled by in the future.

  • Homeless147 HomelessCueist (@Homeless147) reported

    Any legal advice please? @AskNationwide gave me an overdraft, in the same week my benefits were cut to below half. Shortly after they doubled the interest to 40% and kept increasing the limit. Trapping me. It's predatory lending and I need help as the charges have crippled me

  • Joealexsmith Joe (@Joealexsmith) reported

    @AskNationwide I will try again tomorrow, but spent 3 hours speaking to various people earlier who couldn’t help. I don’t understand how such a small part of the process is causing this much hassle. I really need this sorted ASAP

  • stevelitchfield Steve Litchfield (@stevelitchfield) reported

    @AskNationwide You’re missing my point completely. This has NOTHING to do with my specific account. I’m simply pointing out a fundamental error made by your web/email team. I’m trying to help Nationwide here.

  • gordonelcock Gordon C Elcock (he/him/his) (@gordonelcock) reported

    @AskNationwide any known issues with cards and payments. Having problems in Asda

  • tonyc21086 Tonny (@tonyc21086) reported

    @AskNationwide Through your website.

  • MillsSpartacus Spartacus_Mills (@MillsSpartacus) reported

    @AskNationwide Seriously ? That is amazing. However, some of your colleagues dont seem to be aware either The problem is that I am trying to register for Internet Banking ... I just have a savings account.. no way of doing it if you no longer live in the UK ?

  • grshorwich Godwin Stewart (@grshorwich) reported

    @stevelitchfield @AskNationwide Not in the least surprised at this. Banks (or building societies) just don't get it. The only thing they do get is how to squeeze as much money out of their cattle while providing as little service as possible.

  • vja1999 Valerie A #FBPA (@vja1999) reported

    Just want to thank Nationwide Building Society the excellent service I've had from them - card lost, cancelled and replaced within 72 hours - pretty good considering that 48 hours of that was a weekend! @AskNationwide

  • bufferiv Buffer (@bufferiv) reported

    @AskNationwide I have reinstalled the App but it contains the old access code which it doesn't recognise?

  • MillsSpartacus Spartacus_Mills (@MillsSpartacus) reported

    @AskNationwide Hi. I am trying to register on line and spoke to a very friendly person last week to register my email and phone number which I need to start the process. However, I still get an error message when I try to register saying it still needs my email / phone number Can you help ?

  • elaurens001 Femi (@elaurens001) reported

    @AskNationwide I was the victim of fraud. I have a nationwide account that is being shut down as a result.I am a dependable and have money sent to the account every week, which I will lose if this happens. Please contact me this is urgent

  • bufferiv Buffer (@bufferiv) reported

    @AskNationwide I only have the App on my phone as I use it more regular, no didn't see a reason to. Will this generate a new Access code?

  • Sazzlexxxxxxxx Sarah williams (@Sazzlexxxxxxxx) reported

    @AskNationwide applied for a loan Sunday, accepted email says money will be released when we sign & post back the agreement, website says paid into your non nationwide account next working day, can you confirm which one it will be?

  • Reimer_Bard Reimer Bard (@Reimer_Bard) reported

    @AskNationwide @EnglandFootball And after making the ad a kickaround with those ***** down the front of her top?

  • bufferiv Buffer (@bufferiv) reported

    @AskNationwide I am using my phone to access as I have a DD to check, not a favourite

  • nicksouthwood Nick Southwood (@nicksouthwood) reported

    Hello @AskNationwide just used your ATM, no money given, went inside to let a staff member know and quite frankly they couldn’t have cared less and told me to take it up with G4S. It’s now on me to sort out an unnecessary problem. Very underwhelming

  • life_screams_ 😷Bearded Zombie #standwithukraine ☮️🌱🇺🇦😷 (@life_screams_) reported

    @AskNationwide Clicked on remove overdraft in the app, which came up with an error message. I then spent over 15 minutes on the phone to customer service to be finally told I have to phone Sales to remove it, because you can't remove it if it is at £0!

  • GShadrake Glenn Shadrake (@GShadrake) reported

    @AskNationwide @EnglandFootball So the England team will be equitable & diverse, with 5 men, 5 women, 1 trans/undecided, 7 white, 1 black, 1 Asian, and two wild cards. At least one player will need to be openly gay, and another *******. Going to have to wait an awful lot longer for a repeat of 1966!

  • elaurens001 Femi (@elaurens001) reported

    @AskNationwide I was the victim of a scam. Someone that I trusted betrayed me. I reported this to nationwide and they shut down my account. Im not asking for reimbursement- it is my own fault. But I am disabled and survive on the money that is sent to me. I can’t live without it

  • Homeless147 HomelessCueist (@Homeless147) reported

    @AskNationwide Think I haven't tried that already? You take more money a month from me than I spend on food and shelter. It's help to get you to court I need not to talk to you. You're a direct reason I sleep outside.

  • D4vidElliott David Elliott (@D4vidElliott) reported

    @AskNationwide Craig, I don’t have my card with me. What do you suggest? Just spent ages logging on to the website, only to find I need the STUPID pin sentry for that too!!!! So annoyed. #nationwide #pinsentry #banking

  • Dave_Franklin16 David Franklin (@Dave_Franklin16) reported

    @AskNationwide If you’re here to help why has it taken 6 months, 5 calls and 2 branch visits to get a new fixed bond certificate issued….and it’s still not arrived. Unbelievable !