Is Nationwide down?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (37%)
-
Website (26%)
-
Login (25%)
-
Transactions (8%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Skipton, Stocksfield, Nottingham, East Dereham, Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Skipton |
Login | |
| Stocksfield |
Mobile App | |
| Nottingham |
Transactions | |
| East Dereham |
Mobile App | |
| Plymouth |
Transactions | |
| Kensington |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Lia/Ayrshire Lass
(@TaliaGold_Gel) reported
@AskNationwide it's been 7 working days, other party confirmed payment sent Tues 27th. I'd appreciate a PM
-
Catherine O'Donnell
(@Catheri02068701) reported
@MindCharity I am shocked by the way my vunerable friend who was in crisis was treated by @AskNationwide No repect no support no kindness
-
Chris Topher 💀
(@Schadenfreudian) reported
The slowest of slow claps to @AskNationwide who, after being told that @BritishGasHelp increased my Direct Debit both beyond reason and without my consent, have sided with the latter because BG sent me an advanced letter - the exact same letter that I initially queried. Pathetic.
-
claudiaf
(@pupsny) reported
@AskNationwide Your customer services diabolical how desperate does one have to get before you will assist someone
-
logan🦇
(@ashh235) reported
@AskNationwide hi, I got a new phone but whenever I try to log into the app it says there is service availability problems and won’t let me?
-
Simon Brown
(@simonbrown62) reported
@2SmoothBooth @AskNationwide David, check the website now, as increases have been applied to most savings accounts. No update on what this means for existing accounts as yet though, and whether we’ll have to go through the painful process again of closing and reopening to get the best rates!
-
Aviva UK
(@AvivaUK) reported
@ajboorman Hi Andy - As the policy is with RSA/Nationwide you would need to check directly with them. We underwrite several policies, but do not have direct access to them. @AskNationwide @rsagroup Please could you kindly help Andy with this query. Thanks ~ Stu
-
SP
(@SonNikon) reported
@AskNationwide I’m unable to access the app today. Is there a problem?
-
Dale_Harrison
(@Dale_Harrison) reported
@AskNationwide "We're here to help", yep. Insane cost of living rises, so you're here to help. Home and Buildings insurance costs last year £419. Renewal quote just dropped: £682. No changes my side. Honestly, thanks so much for the support. 🤬
-
Bill Singh
(@billsingh78) reported
@AskNationwide I note you are offering £200 account switch bribe for newbies. I have been a loyal customer for over 25 years. Do I need to switch out to First Direct or the like to benefit from this or is it worth you giving me £200 to retain my loyal custom?
-
Adam Austin
(@adamaustin84) reported
@AskNationwide Jon,i've called the mortgage works repeatedly over the last 2 months to resolve this and have spoken to a plethora of people. I'm always assured that it is sorted and there are no problems, but still get payment demands for a mortgage I do not have. Total incompetence!!
-
A.P
(@Amit91987) reported
@AskNationwide Hi, does a PayPal direct debit actually count as a DD (as part of the switch service)? Thanks
-
Rachel Chaplin
(@rachelchaplin) reported
@AskNationwide As above I have tried this, no one answers same as live chat. I've spent 2 full lunch breaks trying to speak to someone! Can you help please? I am leaving one bank due to poor customer service and starting to regret my choice to be honest.
-
Catherine O'Donnell
(@Catheri02068701) reported
@AskNationwide Ref my tweet about treatment of vulnerable people in crisis having trouble accessing their own funds Just don't know where to begin ...I am raising this issue on behalf of a friend.Catalogue of humiliating and demeaning exchanges in public view when trying to access her own money
-
Gary Williams
(@GaryWilliamsIT) reported
@AskNationwide The one on the end of the number that your digital banking site told me to call so I could access my account.
-
Andy Boorman
(@ajboorman) reported
@AvivaUK @AskNationwide @rsagroup Stuart, you are missing the point. They have refused and cancelled my buildings insurance of £13pm as I took in a person who was temporarily homeless. I am asking whether Aviva can help me get insurance - I’m being punished for doing the right thing and housing someone in need.
-
claudiaf
(@pupsny) reported
@AskNationwide I’m absolutely appalled and disgusted with your lack of empathy and appreciation for the stress you are causing me with your lack of help with regards to the situation I am in with my house purchase. My case has been escalated three times yet still no response
-
Gary Williams
(@GaryWilliamsIT) reported
@AskNationwide you don't know the number on your own website? wow.
-
Adam Austin
(@adamaustin84) reported
@AskNationwide any danger of the mortgage works doing their job properly and closing down my account for a mortgage I never had? Instead of chasing me for payments I don't owe!!!!
-
holly v terrington
(@hollyterrington) reported
@AskNationwide @DeepinLakebirds If you are an existing Nationwide customer (and do not hold accounts with any other bank or building society to be able to transfer them in to Nationwide and benefit from the offer) is there any incentive to stay with Nationwide rather than move to get a switch offer?
-
CW
(@chrissyyyyw) reported
Hello @AskNationwide I am trying to register for mobile phone insurance through my FlexPlus account and it keeps saying my name is not recognised after submitting my account details. Please help
-
Andy Boorman
(@ajboorman) reported
@AskNationwide Yesterday, and I got an email this morning at 0703 from nationwide saying that it is not your issue and they have passed to RSA, RSA called again this morning repeating what they told me yesterday - basically all they do is follow your rules…and ask me to take up with you,again.
-
Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide No you are not! Bad customer service is what you provide - truly bad
-
Gary Williams
(@GaryWilliamsIT) reported
@AskNationwide Your website says 8am until 8pm. What happened? Did inflation reduce the amount of hours available to deal with calls?
-
Chris Topher 💀
(@Schadenfreudian) reported
The slowest of slow claps to @AskNationwide who, after being told that @BritishGasHelp increased my Direct Debit both beyond reason and without my consent, have sided with BG because they sent me "an advance notice" - the exact same notice that I raised an issue about. Pathetic.
-
OakBe
(@OakBe) reported
@AskNationwide made another payment yesterday which hasn’t gone through. Can someone explain to me why without me having to sit on hold for another hour to the help desk?
-
Cam Darnell
(@Cami_D_x) reported
@AskNationwide Why is it normally the next morning? This has never been an issue before. Is the machine not checked everyday?
-
Catherine O'Donnell
(@Catheri02068701) reported
Phil...I have no faith in this system ..we have been so patient but we are now in crisis ...days matter to people with no access to their funds for essential medication and nutrition @AskNationwide @MindCharity
-
Stephen Jones
(@StephenJones171) reported
@AskNationwide No your not,, broken card and you refused to answer after passing all security questions.
-
Lorna Ingham-Law
(@lornalion) reported
@AskNationwide hi I’m trying to switch but every time I get to the ‘full credit check’ I’m taken to an error page and when I click ‘try again’ I have to fill out the form again and receive all the emails again. Do you not have a way to continue open applications?