Is Nationwide down?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (36%)
-
Transactions (30%)
-
Website (14%)
-
Login (11%)
-
Transfer (7%)
-
Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Maidstone, Manchester, Cardiff, Preston, Luton, Larbert, Exmouth, Chester, Ross on Wye, Cricklewood, Radstock, London, Sheffield, Shrewsbury and Solihull.
| City | Problem Type | Report Time |
|---|---|---|
 Maidstone |
Transactions | |
| Manchester |
Website | |
| Cardiff |
Login | |
| Preston |
Login | |
| Luton |
Transactions | |
| Larbert |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Kevin Docherty
(@mcweasel01) reported
Well @AskNationwide conveyancer's have sent out deed paperwork for us to sign to agree to mortgage by post 4 times since Xmas & still not received. Got it by email, but no access to a printer
-
Mike
(@sutty090) reported
@AskNationwide chat service has to be one of the worst. Constantly crashes & wipes previous discussion so you start over. Hope you do something about it soon and make it fit for purpose! Having to make calls because chat is so poor wastes valuable time.
-
Cara Willams
(@CaraWilliams09) reported
@AskNationwide is there going to be an issue with incoming payments tonight seeing as so many will be being made early due to Easter? Have you put anything in place to manage them?
-
Tiara Johnson
(@tiara__johnson) reported
@AskNationwide No problem at all, someone I know had asked me to enquire about this. Thank you.
-
Dmor89
(@Dmor891) reported
@AskNationwide Drinking problems away
-
Paul Kelly
(@PaulKelly3) reported
@AskNationwide Working 😡
-
ELLIS CASHMORE
(@elliscashmore) reported
@AskNationwide #Nationwide customer services have emailed me: "Speak to us online through our webchat: we’re here between 8am and 7.45pm, seven days a week." Are they mistaken? I can't find the webchat. Is there such a facility?
-
sky Marina
(@skyMarina2) reported
@AskNationwide how do I access my statements from the app?
-
Nala997
(@Nala9971) reported
@AskNationwide i got a new debit card and the contactless isnt working. The chip and pin works and putting it in the machine and taking out cash works too. How do I activate the contactless?
-
Tu-Go
(@tugoclub) reported
@AskNationwide Hi Jo. I was but it appears as though it was an issue with the network. Problem solved.
-
Christoph
(@chris2507) reported
from
Bury, England
@UberUKsupport @AskNationwide can you help me get my money back for this?
-
ELLIS CASHMORE
(@elliscashmore) reported
@AskNationwide #Nationwide customer services have emailed me: "Speak to us online through our webchat: we’re here between 8am and 7.45pm, seven days a week." Are they mistaken? I can't find the webchat. Is there such a facility? All I need is my 2018 statement.
-
Justin Sandy
(@JustinSandy13) reported
@AskNationwide so is your internet bank and app now down?? This is not scheduled maintenance. Any connection with yet another payment meant to arriving earlier today that didn't!
-
Andy Freegard
(@Frigbo) reported
@AskNationwide Working
-
David Echo Guild
(@echopark24) reported
@AskNationwide We're trying to send information so we can get an advance on our mortgage. But everytime we try to complete the form, we get a system error from the website.
-
Tas Stokes
(@tas8583) reported
@AskNationwide Good morning. I keep having issues with paying by card. Declined this AM again at the local garage, I have funds, wouldn't even allow me cash out the machine. How embarrassing. Not the first time this has happened both me and my partners cards...
-
Dan
(@Gi8bsy10) reported
@AskNationwide is there an issue with your online banking? Trying to move money from @LloydsBank to you via the Lloyd app and it won’t accept it. A Lloyds to Barclays account working fine.
-
Nathan Smith
(@NathanOliverSm1) reported
@AskNationwide I have received notice from a housing developer that'll I'll be completing the same day my mortgage offer is due to expire. Will this be an issue? 🙏🤞 Thanks in advance!
-
theresa kelly
(@kellysgirl2009) reported
@AskNationwide Working
-
Tas Stokes
(@tas8583) reported
@AskNationwide It's not my bank. It declined on contact less, pin, phone and then wouldn't dispense at the cash point. But I paid a bill online minutes later and went through fine. So not really sure what it is. But it's Natiowide that's the problem.
-
William
(@Wmh1968) reported
@AskNationwide I’ve done a complaint. I am but has restrictions. My mum has spoken to nationwide giving full access. I’ve got 3rd but still won’t give me just a balance on the account so I can pass to her benefits as they been stopped. I’ve waited for a week for a statement been sent home
-
John Kennedy
(@jokenne) reported
@AskNationwide No such thing when working in a supermarket.
-
Oliver
(@ultimate_os) reported
@AskNationwide Working
-
William
(@Wmh1968) reported
@AskNationwide is the worst bank to help a customer who is in need of there help. I am closing all my accounts when I get to the bank next week. My mum is terminally ill and you keep putting up barriers for me to get even a balance for her pension service
-
Justin Sandy
(@JustinSandy13) reported
@AskNationwide so I'd your internet banking and app now down?
-
Dan Blake
(@danielrblake) reported
@AskNationwide unbelievably bad customer experience today. The phone agent (after I waited for 25 mins) couldn’t help me and couldn’t record my dissatisfaction.
-
Mark
(@mellowmark) reported
@AskNationwide Nothing, because you have blocked access to my current account and savings account for more than 2 weeks.
-
Graham Bishop
(@grahambishop05) reported
@AskNationwide Sounds good but I'd have to clear my overdraft first... not that it will be an issue, what about a loan and a credit card I have with them, could I switch them to nationwide or would they have to stay with natwest?
-
brick
(@BrickkkBrick) reported
@AskNationwide when I attempt to register using my savings account, it comes up with "we seem to be experiencing technical problems." the same thing happened last night. any way to fix that?
-
David Echo Guild
(@echopark24) reported
@AskNationwide Are any services down? Trying to update a foam but getting a system error and to try again. Tried different browsers and computers but still the same error.