Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 01/28/2026 10:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (34%)

    Mobile App (34%)

  2. Website (27%)

    Website (27%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Sunderland, Truro, Luton, Rochdale, Dunstable, Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London and Walsall.

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City Problem Type Report Time
United KingdomSunderland Mobile App
United KingdomTruro Login
United KingdomLuton Mobile App
United KingdomRochdale Mobile App
United KingdomDunstable Mobile App
United KingdomFulham Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • falconwoman jacqueline falconer (@falconwoman) reported

    @AskNationwide Would I be informed of there was a problem

  • ShanRebec94 Shannon (@ShanRebec94) reported from Sale, England

    @Justiinahh @AskNationwide I’m also having this exact same issue. My partner sent money from nationwide to my NatWest and it hasn’t arrived. Not sure if it’s nationwide or NatWest with the issue 😫

  • parkin_anita Anita Parkin (@parkin_anita) reported

    @AskNationwide How long before things are working as awaiting money to go into account urgently

  • popeyemerse John Mercer (@popeyemerse) reported

    @AskNationwide hello. Is there an issue with the banking app this morning. All I am getting is restart. I have forced stop the app and closed it several times. Thanks

  • RamanKumarjee Raman Kumar (@RamanKumarjee) reported

    @AskNationwide - there is a big outage at nationwide, are you guys doing something to fix it ?

  • nealconyard Neal Conyard (@nealconyard) reported

    @AskNationwide Yes, they both say the problem is at your end. We can transfer between Lloyds and hsbc but not Lloyds and HSBC to nationwide. That’s surely a good indication of where the problem lies!

  • GabrielleJade1 Gabrielle Jade (@GabrielleJade1) reported

    @AskNationwide I have tried buying something 3 times because it isn’t working. now I am afraid it will be qued and paid 3 times?

  • Sonky_A Sonky (@Sonky_A) reported

    @Amanda_Woodruff I'm having problems as well. Not sure if a payment I have just made has gone through. Any advise @AskNationwide ?

  • rossmartinx rossy💫 (@rossmartinx) reported

    @AskNationwide waited till 7am to be able to transfer into my account due to maintenance, sent money across and now there’s a ‘payments issue’? so the money i’ve sent from another account to NW is floating in outer space 💤 this bank istg. when is this going to be fixed?

  • bbex007 Rebecca Osborne (@bbex007) reported

    @AskNationwide us your bank down? I have a message saying you can't accept payments from outside of nationwide into my account?

  • nealconyard Neal Conyard (@nealconyard) reported

    @AskNationwide Jamie.. thanks, live chat are indicating that the issue may be beyond one of queued payments (hence Lloyds are unable to even send payments)

  • aniagabb ANIA GABB (@aniagabb) reported

    @AskNationwide please help. My card was declined in a shop even though I had used it just before in the hairdressers and Waitrose?!

  • caddy_ollie Ollie Caddy (@caddy_ollie) reported

    @AskNationwide how much longer will this take? I’ve seen no time scale on this and it’s looking like a lot of peoples plans etc have been ruined. If it was due to finish at 7am then why is there still issues?!

  • SharonCurzon9 Sharon Curzon (@SharonCurzon9) reported

    @AskNationwide hi I don't think faster payments are working not received by other bank usually instant

  • lizblackburne elizabeth blackburne (@lizblackburne) reported

    @AskNationwide @RJEXE0911 Why do this on a Saturday night when a lot of people need access to there money or transfers

  • WorldTrivago Trivago world (@WorldTrivago) reported

    @AskNationwide @lenlendrem But by selecting those options, it would mean James will be connected to a department/personal that specifically deal with lost and stolen enquiries. Which isn't the issue he is facing or needs resolving ???

  • Gmckkemp G McKKemp (@Gmckkemp) reported

    @AskNationwide I'm just about to start a new job and they are asking for my branch's address for getting paid but I opened my account online - what address would I put down?

  • nealconyard Neal Conyard (@nealconyard) reported

    @AskNationwide My partner has just gone through live chat who are denying there are problems. The fact that I can’t transfer in or out of my accounts highlights a problem at your end

  • Dazzb84 Darren Bown (@Dazzb84) reported

    @AskNationwide seem to be unable to send money to a Nationwide account this morning, are there issues with bank transfers?

  • MrsLizPhelps1 MrsLizPhelps (@MrsLizPhelps1) reported

    @AskNationwide transactions made this morning still aren't showing (one incoming and an internal transfer). Are you still working on your queue?

  • MissGoodfello Elaine Goodfellow (@MissGoodfello) reported

    I must say I rarely Tweet companies etc. But the breakdown service I received last night, in the cold half-hearted rain, was second to none. Cheers to helpful Ed at @AskNationwide 👏🏻

  • LouisCrypto2 LouisCrypto (@LouisCrypto2) reported

    @AskNationwide @bbex007 I can’t even use my card online! It keeps getting declined please fix this it is an urgent transaction!!!

  • falconwoman jacqueline falconer (@falconwoman) reported

    @AskNationwide I am waiting for a payment from abroad and there saying there is a problem with you accepting it please can you help

  • brightspyyy Name is Blonde, Jane Blonde. (@brightspyyy) reported

    @AskNationwide @StMichael888 @steveg4470 “Our Society remains strong” - who are you kidding!! Check out all the undercover secret service agents in your main Edinburgh head office, before you attempt to mislead the public with your fake statements!

  • rigapjd Paul Daly (@rigapjd) reported

    @AskNationwide went to my local branch with forms to add my partner to my flex account only to be told that currently this service not offered due to reduced capacity to deal with such matters as a result of covid!!!

  • GabrielleJade1 Gabrielle Jade (@GabrielleJade1) reported

    @AskNationwide I tried buying something 3 times and it isn’t working

  • adamstan91 Adam (@adamstan91) reported

    @AskNationwide app not working for sending payments?

  • ahmed1_shaik Shaik (@ahmed1_shaik) reported

    @AskNationwide is there any problem with the banking app because transactions getting delayed sometimes and sometimes declined?

  • LouisCrypto2 LouisCrypto (@LouisCrypto2) reported

    @AskNationwide @bbex007 My card is not working

  • falconwoman jacqueline falconer (@falconwoman) reported

    @AskNationwide I think it was sent Friday but something was on my log in internet banking this morning saying that there was a problem