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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (28%)
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Website (24%)
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Transactions (11%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Dudley, London, Dewsbury, Gateshead, Bromsgrove, Nottingham, Kingston upon Hull, Torquay, Poplar, Hackney, Southampton, City of London, Burton upon Trent, Kidderminster and Dagenham.
| City | Problem Type | Report Time |
|---|---|---|
 Dudley |
Mobile App | |
| London |
Website | |
| Dewsbury |
Website | |
| Gateshead |
Transfer | |
| Bromsgrove |
Mobile App | |
| Nottingham |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Rebecca Lewis
(@Rebecca59022016) reported
@financialombuds maybe you can look into @AskNationwide as to why for at least the 4th time in so many months there is issues with making and receiving payments
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Sam Mckenzie
(@VinigaTits) reported
from
Dudley, England
@AskNationwide why are you having payment issues AGAIN, was meant to get paid today and nothing just like Xmas and new year, this is unacceptable, sort it out, bloody joke of a bank
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Kate Michell
(@KateMichell4) reported
@AskNationwide you keep saying there is not a problem with standing orders and direct debits but there is as if my pay hasn't gone in then how can my direct debits go out! They are going to bounce. I have payments due today and this is totally unacceptable!
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Sporting Nest 🇸🇴 🇺🇦
(@SportingNest) reported
@AskNationwide You don't understand my frustration. You're not in hotel accommodation, which if not paid for by 12pm, you could be evicted from with nowhere else to live, and with an extra 12.5% VAT to be paid from now on if the stay is not continuous. Fix the problem and quickly.
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Cara Willams
(@CaraWilliams09) reported
@AskNationwide anyone waiting for payments I sent a payment at 06:45 to Halifax it has just cleared. Hopefully this might help some of you….more than NW are anyway :(. Please complain if this has affected you.
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R
(@Requando) reported
@jodie_musson @AskNationwide No point having a standing order or direct debit if your wages aren’t paid into your account because of this issue. @AskNationwide we need more info
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Mary Fargin
(@maggief334) reported
@AskNationwide I move house today. It’s also payday. My wages have not been put into my bank account yet, and I have a meeting at 11am to pay my rent and sign my tenancy. I will loose my house, if I can’t pay my rent. Customer service have no answers…
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joy tatem
(@TatemJoy) reported
@AskNationwide Morning Nationwide, do you know when the issue regarding incoming/outgoing payments is due to be resolved. Thanks
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Nikita Sanders
(@NikitaS35224136) reported
@AskNationwide sorry kids no I didn't get you your book day costumes for Thursday because once again it's pay day and nationwide is down What a joke time to find another bank! Can't access my wage to do a food shop before work 0 funds again at least be the 5th month on the bounce
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Pilch
(@ChelseyP_91) reported
@AskNationwide ASAP is lovely and all but the late fees I incur for payments that should have been made without issue is going to impact me, I'm on maternity leave and can't afford the additional charges through no fault of my own!
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💬
(@Syn0nymph) reported
@SportingNest @AskNationwide They need to get this sorted. The issues stem from a temporary queuing system they implemented. A financial institution as big as Nationwide should have the capacity and technology to cope with BACs and Faster Payments without having to resort to queueing transactions for hours!
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Emma Richards
(@Reddish1983) reported
@AskNationwide problems today my wages have not gone in when is this problem due to be sorted!!!
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I.J.A.
(@Dracula_cat) reported
@AskNationwide Like many others waiting on wages. This payment issue seems to occur most month ends and being honest is not acceptable any more. Sorry.
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Jessica roberts
(@Jess_roberts89) reported
@AskNationwide can you please advise me when you will rectify your payments system, as I’ve had a error showing all morning saying all incoming & outgoing payments are delayed
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Beth Durant
(@bethmaidurant) reported
@AskNationwide Just read your replies to everyone else - how can a major bank not have a timescale for resolving this issue!? These are my wages! This isn't just £20. Your website isn't working either.
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Author L.W. Hawksby The Narcissist Hunter
(@LWHawksby) reported
@AskNationwide what is happening with payments today? Getting an error sign on my online acc. But nothing else.
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JJ
(@jguehask) reported
@AskNationwide any ideas when the payment issue will be sorted??
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Amelia Jayne Butler
(@ajb_tler) reported
@AskNationwide any idea on when payments will be made into accounts? Some of us are due to pay certain things and have no money because of this reoccurring problem your app always has with late payments into accounts 😡😡
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JT French #88
(@jtfrench1969) reported
FFS Nationwide having payment issues again! I am getting sick of this! @AskNationwide
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Lisa Ord
(@lisaord123) reported
@AskNationwide delayed putting me wage in? AGAIN?!! I have bills to pay, this is getting to be a nightmare. Tried calling but can't get through. Pay some money, fix your systems, enough is enough!
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Mr White 🇬🇧
(@SourTimes74) reported
@AskNationwide As soon as I can access my account I'll be switching banks, bloody fed up with the constant issues I keep having with you lot.
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Claire Kidd
(@Kiddo76) reported
@AskNationwide do you have an eta on when the payment delay will be solved? I will be charged for late payment due to your delayed payment issue, again... Will you refund any charges I incur due to your issue?
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Jan Marsden
(@Jan31963500) reported
@AskNationwide another payments issue? Seriously?
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Sophie Balkin
(@sophbalkz) reported
@AskNationwide When will your payment issue be fixed? If it’s not in my account tomorrow then my mortgage payment is going to default and all my other direct debits….
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Kirsten
(@Kirsten_Rowe92) reported
@AskNationwide @williamconnoll9 Direct debits will be impacted if you don’t have the money in your account to pay them yet. Is there a time that this issue will be fixed? Still awaiting wages from work
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Gemma Simpson
(@GemmaSimpson83) reported
@AskNationwide Good morning, I’ve attempted to make an additional payment to my EDF account, it was declined 3 times. I then opened my online banking account to see it is being processed 3 times, due to a payments issue with yourselves. How can I stop all 3 payments being made?
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&DC 💙
(@ascarr) reported
@AskNationwide @UELukeT This is becoming a recurring problem what's going on?
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Colin7t3
(@colin7t3) reported
@AskNationwide I’ve transferred money from another bank to my Nationwide account and it’s ‘in a queue’. This money is now in limbo. When will this be resolved and I can access my money?
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💬
(@Syn0nymph) reported
@GemmaSimpson83 @AskNationwide Phone number no longer working so I'd email
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DZL 🇬🇧🇺🇦🌹
(@DZL_2004) reported
Hi @AskNationwide. This is *************** now. Every month you’re having payment issues right when I really need access to my money. How do I make a complaint and get compensation