Is Nationwide down?
Some problems detected
Users are reporting problems related to: website, mobile app and login.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
February 09: Problems at Nationwide
Nationwide is having issues since 12:20 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Website (31%)
-
Mobile App (28%)
-
Login (27%)
-
Transactions (10%)
-
Withdrawals (2%)
-
Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Alloa, Ipswich, London, Normanton, Birmingham, Northampton, Swadlincote, Glasgow, Rotherham, Islington, Sutton Coldfield, City of Westminster, Braunton, Montrose and Taunton.
| City | Problem Type | Report Time |
|---|---|---|
 Alloa |
Mobile App | |
| Ipswich |
Transactions | |
| London |
Website | |
| Normanton |
Website | |
| Birmingham |
Mobile App | |
| Northampton |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
adrian smart #8⃣7⃣4⃣
(@adiuk_28) reported
@AskNationwide your banking app isn’t working can can this be sorted out please
-
Suzie C
(@soozachu) reported
@laurameowy @AskNationwide It's awful. The app is so far behind other banking apps. Other functions like scanning in cheques to pay them in would also be nice!
-
James Jones
(@_James_Jones_) reported
Like we need any reasons or excuses these days to want to leave broken Britain, but @HMRCcustomers are legitimately a disgrace. Tax system broken and support lying @AskNationwide caused an almighty mess on my leaving. I don’t normally have regrets but my god I do here.
-
Jack
(@YSzipbanned) reported
@AskNationwide We're sorry. We seem to be experiencing some technical problems. Known issues?
-
Martin O'Boyle
(@MartinOBoyle) reported
Hi @AskNationwide I’m trying to fix something but by the time your lines are open it’ll be too late. Why youse so hard to get a hold off
-
Rory Peter
(@RoryPeter7) reported
@AskNationwide how can you not have phone lines open 24/7 in the 21st century. Not particularly helpful if someone has a problem.
-
laura hä
(@HeapsLaura) reported
@AskNationwide The problem is my card isn’t working online and I’m worried I won’t be able to use it when I travel today - can they help with that?
-
adrian smart #8⃣7⃣4⃣
(@adiuk_28) reported
@AskNationwide Having serious issue can they or sorted not happy
-
Mo F.
(@red_herring123) reported
@AskNationwide How do I register for internet banking when I still haven't received a customer number, nor written confirmation of a savings account I opened a week ago?
-
adrian smart #8⃣7⃣4⃣
(@adiuk_28) reported
@AskNationwide Not wasting my time with that you should be more worried about losing a customer
-
Ellie
(@E46911398) reported
@AskNationwide why are you SO hard to get a hold of!? I’ve emailed you several times now about a new account I’ve set up, but can’t access. You’ve sent me two letters and both times my PIN has been unidentifiable!! PLEASE CAN SOMEONE GET BACK TO ME ASAP
-
David White
(@DavidWhite_IO) reported
@AskNationwide Loved being on hold for 20 mins followed by an ott security! For no access to my card when I was told it was blocked! Funny that as I have a screen shot saying otherwise
-
DJP
(@DamonJ2001) reported
Tried to deposit @BBCCiN donations into @AskNationwide in Winton Bournemouth today to be told they are not taking donations Not what it says on the CiN website and not great service from who aren’t supporting CiN in 2022 #CiN #ChildrenInNeed2022
-
Adrian Parker
(@Silverfox0504) reported
@AskNationwide Been left on hold for 30 mins with no reply nor answer to my credit card problem. (Not for the first time) how can I message you?
-
Rachael Rance
(@rachael_rance) reported
@AskNationwide Hi my card has been declined even though I have available funds and I cannot get through to customer service (msg: cannot accept my call at this time). How can I get assistance if 03457302011 is not connecting me to an agent?
-
Raoul Morley https://mastodonapp.uk/@Rouligan
(@Raouligan) reported
Hey @AskNationwide is there any reason your app is so unstable? I run multiple banking apps and yours is the only one with failing to load issues that just hangs on the log in screen, it's a shame because generally everything else you do is so great...
-
Steffan Jones
(@steffefc) reported
@AskNationwide hi there, I transferred money out of my new nationwide account last night to a joint account with another bank, its still not come through. Can you help as to why?
-
adrian smart #8⃣7⃣4⃣
(@adiuk_28) reported
@AskNationwide I’m not doing the demo part shouldn’t have to do I’m not bothering sorry another customer gone
-
laura hä
(@HeapsLaura) reported
@AskNationwide I’m trying call nationwide and the 24/7 hotline says that the line is closed and drops the call? Please urgently help!
-
Nicola W
(@mrs_nicolaw) reported
@AskNationwide do you have a problem with incoming payments at the moment?
-
Tom Holmes
(@Tomholmes2) reported
@AskNationwide hello. I just cancelled my card as I thought it was lost but have since found it! Is there any way to cancel the block and replacement? Thank you
-
i.mld
(@imakulata) reported
@AskNationwide hi there, I recently opened an account and I got the digital banking confirmation, PIN number, and card reader sent to my home. However I don't seem to find the card and as such I haven't been able to access my account. Kindly advise.
-
David White
(@DavidWhite_IO) reported
@AskNationwide horrendous again! Blocked my card! I’m so done with you’re over priced service and a **** show of attitude. Left me in Dubai with no money because, “ I blocked it”
-
Midsummer21021
(@midsummer21021) reported
@AskNationwide Hi people, what‘s happening with you app? For like the last 1-2 months it has issues starting, service availability etc
-
Adrian Parker
(@Silverfox0504) reported
@AskNationwide This all impossible. I have been left waiting 30 mins on a phone call with nationwide with no response and now ,at your suggestion, no response for 30 mins on your web chat!
-
Debbie Buckley
(@Debbie_buckley) reported
@AskNationwide Thank you. It's been happening for around 5-6 weeks now each time we do our weekly shop. There's no problem with funds/when we've asked at @asda customer services they can't give an explanation. Do you want me to call as it happens as that would cause further embarrassment?
-
｡*✧Jade♫•*¨*•.¸¸♪
(@fairyscience) reported
@AskNationwide 6 working days from when? My switch completed yesterday and my old bank account is now closed so I assumed I should be able to use my new account from today? I signed up to do the switch on the 10th Nov though.
-
Nicola W
(@mrs_nicolaw) reported
@AskNationwide Thanks I did think so cause if there’s a problem I’d see loads of tweets just wanted to double check. Thanks
-
Debbie Buckley
(@Debbie_buckley) reported
@asda Hi, can you advise why ASDA has stopped accepting payments via @AskNationwide debit cards and withdrawals from the cash machines please? ASDA Aintree & ASDA Kendal. No problem any other company & no cash flow problem. #embarrassing when there's other people around
-
David White
(@DavidWhite_IO) reported
@AskNationwide Hi Mike! I’m going to have to call … again, when I’m in the UK. It’s is ridiculous that I was told I had frozen my own card when I told the advisor I hadn’t, even the app said I didn’t although she was telling me I’m wrong . Every time I’m on holiday- problem!