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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Website (26%)
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Login (25%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Skipton, Stocksfield, Nottingham, East Dereham, Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Skipton |
Login | |
| Stocksfield |
Mobile App | |
| Nottingham |
Transactions | |
| East Dereham |
Mobile App | |
| Plymouth |
Transactions | |
| Kensington |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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🚴🏻♂️ Paxo ⛷
(@skiingrhino) reported
@AskNationwide And that link shows shops that “may be included”. Not the same thing. It’s like saying @AskNationwide “may” help when everyone knows they don’t
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Rebecca Holliday
(@RebeccaHollid14) reported
@AskNationwide what absolute shocking customer service! No personal touch at all! I can not believe that they aren’t willing to help and support their customers #shocking
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Ross
(@damagedoneuk) reported
@AskNationwide I recently switched out from Nationwide, now have no access to my old account online. How do I receive a final statement showing the last transactions and the final balance transfer? Thanks.
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one voice
(@OurSayMedia) reported
@jonburkeUK @AskNationwide I just completed the same switch for the same reason and the ridiculous wait time! NatWest is **** their internet banking looks like a pdf wtf still waiting for the card reader 🫣 won’t be here long that’s for sure.
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Viresh Mistry
(@_V_Mistry) reported
@AskNationwide Yes I am able to access my account via online banking. It's just that when I use the app, it gets stuck on the 'Talking to Nationwide' loading page.
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Alfie Baker
(@ba36690104) reported
@AskNationwide No it keeps on saying that every time I try on log in to my account it is very frustrating
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Kate Stewart
(@pippyyeayea) reported
@Lilly26062173 @GMB @AskNationwide "Stop expecting everyone else to provide for you" your words, not mine. I am a normal person, and like every other normal person, expecting employers to make reasonable adjustments to someone working practice is the right thing to do
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YoYingers
(@YoYingers) reported
@AskNationwide Thanks for responding but it doesn’t answer my question or why you’re not passing down interest earnings onto your customers.
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JJ 🌈🖤💙😷💉🇪🇺 🇵🇸 🇺🇦
(@eloguent_pizazz) reported
@AskNationwide your online login is not loading - has something gone down?
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🚴🏻♂️ Paxo ⛷
(@skiingrhino) reported
Cont ..card reader thing. Their “customer services” even said, quote “can you not get your mum or someone to pay cash and give them the cash back”. I’m 57, my mum is 85. I’m sure she’d be chuffed @AskNationwide . And how in hells name is cash more secure than an online payment?
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Stephen
(@DonkeyBirb) reported
@AskNationwide Afternoon. Is there a problem with direct debits at the moment? I have some which should have gone yesterday and today but looking at my account, nothing seems to have happened.
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SteveO
(@Steve_Orlando) reported
@AskNationwide It seems the whole of Nationwide Employees are paralysed with the inability to exercise Commin Sense or even initiative. No-one willing to own my problem which THEY created through I eptitude. Could a decision maker @AskNationwide sort your mess out please!
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Chris Scruton
(@inaminute23) reported
@AskNationwide are telling their customers they are limited to how much crypto currency they can buy. Who ******** are they to tell us what we spend OUR money on. It is starting, isn't it. We are getting closer to #CBDC
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SteveO
(@Steve_Orlando) reported
@AskNationwide It seems the whole of Nationwide Employees are paralysed with the inability to exercise Common Sense or even basic initiative. No-one willing to own my problem which THEY created through their own ineptitude. Could a decision maker @AskNationwide actually talk to me please!
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WAZ
(@WAZ78169995) reported
@jordanap__ @AskNationwide Nobody rings you back with updates even when they promise they will. On hold ages, constant buck passing. No progress, terrible service.
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nick foss
(@amsnick1970) reported
@AskNationwide is your online down ?
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Old Celtic Lass #CorbynFightBack
(@katrina_finn) reported
@AskNationwide I've sent DM, your fraud team are making this young man's life difficult, they just nd to look at his a/c to see previous regular payments from this payer. He wd just like 2 be able to access 'his' money to be able to eat and free up your fraud 'squad' to chase the real criminals
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No Context Lola
(@NoContextLola) reported
@AskNationwide I've been trying to approve a payment in my app, but for the past two days, when I try to approve the payment, I get an error message that says "Sorry, we're experiencing technical difficulties." According to your website, your service is working, though. Plz help!
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Jon MacheeeN Boi
(@JonMacheeeNBoi) reported
.@AskNationwide limiting your customer's ability to buy #cryptocurrency with their own £££ is an absolute disgrace & an afront to civil liberties. Let me guess, there are no limits on customers spending their £££ on fast food, gambling, alcohol or tobacco? This is a slippy slope.
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Kate Stewart
(@pippyyeayea) reported
@Lilly26062173 @GMB @AskNationwide Why should a large employer not make reasonable changes to help an employee that is experiencing difficulties outside of their control. Occupational health would help someone if they needed a chair or a special mouse, this is no different
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JJ 🌈🖤💙😷💉🇪🇺 🇵🇸 🇺🇦
(@eloguent_pizazz) reported
@AskNationwide No, and it's not the homepage that's the problem, that's loading fine, it's the online banking link that doesn't load. Just times out.
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No Context Lola
(@NoContextLola) reported
@AskNationwide Hi Sherrie! I restarted my phone, uninstalled and reinstalled the app, but I'm still having the same issue. Could this be because I am abroad?
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Joey Chatterjee
(@jychttrj) reported
@AskNationwide do you have humans working for you? Just tried calling Flex Plus banking. Not possible to speak to anyone? Is this what my £13/month gets me?
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George Photiou
(@george_photiou) reported
@AskNationwide Hi Luke, thanks for your reply, unfortunately l, last time I checked I was a grown adult and able to make my own decisions for the money I have worked hard for. Shame you don't safeguard millions of problem gamblers the same way 👍all the best
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Chris Belcher BFC
(@Belcher_3) reported
@AskNationwide Good afternoon I believe my 5 year fix term mortgage comes to an end shortly - could you advise a number i can call or if i have to make an appointment to speak to someone about another fixed term?
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Viresh Mistry
(@_V_Mistry) reported
@AskNationwide I've been trying for the past few days to access my current account through the mobile app to no avail. Uninstalled, and reinstalled; cleared cache; restarted my phone. No success so far with any of the listed fixes so not sure what to do.
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WRSL
(@ucannotmakeitup) reported
@AskNationwide Yes, but OTHER BANKS are giving customer steady decent rates and you just stick to your script like a broken record!
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Fortem Financial Management
(@FortemEducation) reported
🙌 Full Mortgage Offer through from @AskNationwide in 4 working days for a first time buyer application. Good work Nationwide!
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Sam Wills
(@SamWills16) reported
@AskNationwide is there anyone I can contact now or a 24hour number? I have a problem with the deposit machine
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SteveO
(@Steve_Orlando) reported
@AskNationwide It seems the whole of Nationwide Employees are paralysed with the inability to exercise Common Sense or even basic initiative. No-one willing to own my problem which THEY created through their own ineptitude. Could a decision maker @AskNationwide actually talk to me please!