Is Nationwide down?

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

 No problems detected at Nationwide

Nationwide problems in the last 24 hours

Nationwide Outage Chart 06/18/2021 01:20

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Mobile App 50.82% Mobile App
  • Website 16.39% Website
  • Transactions 14.75% Transactions
  • Login 9.84% Login
  • Transfer 8.20% Transfer

Nationwide Outage Map

The most recent outage reports and issues originated from Oswestry, Watford, Witham, Kettering, Dagenham, London, Nottingham, Sidcup, Bristol, Lichfield, Glasgow, Swindon, Woking, Wolverhampton and Hendon.

United KingdomOswestry Mobile App
United KingdomWatford Transfer
United KingdomWitham Website
United KingdomKettering Website
United KingdomDagenham Mobile App
United KingdomLondon Mobile App

Nationwide Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:
  • CohanRobinson Cohan (@CohanRobinson) reported

    When I was struggling a bit for cash @monzo put a freeze on all things interest for a few months to help out I just realised @AskNationwide never responded to me at all Just a data point if you're in need of a UK bank account

  • BrainlessRap Brainless (@BrainlessRap) reported

    @AskNationwide Babs, could you kindly issue a support ticket number or some sort of the reference for this chat?

  • BrainlessRap Brainless (@BrainlessRap) reported

    @AskNationwide She called but your support team told her that they will no be disclosing anything. Each of us tried to resolve it over the phone with you at least a couple of times.

  • townesvannev MarkK (@townesvannev) reported

    @AskNationwide I just checked with a friend. She has the same issue. You should not need my input to solve your major incident.

  • dan12345678905 dan1234567890 (@dan12345678905) reported

    @townesvannev @AskNationwide Same here with my login!

  • BrainlessRap Brainless (@BrainlessRap) reported

    @AskNationwide The mistake was only with the sort code, not with the account number. If it makes the issue a bit clearer.

  • BrainlessRap Brainless (@BrainlessRap) reported

    @AskNationwide My bank said that the payment got through and where is nothing they can do. The support team in your bank stated that this account to which the money where sent does not exist. I am at loss here really as I don’t know where to go.

  • DrPeteWood Pete Wood (@DrPeteWood) reported

    @AskNationwide Hi Nationwide team. I’ve just been checking my accounts via the mobile app (& same on the website) and all my current & savings accounts are there, but my mortgage appears to have disappeared? Any idea what’s going on?

  • townesvannev MarkK (@townesvannev) reported

    @AskNationwide Same issue via your Web Internet banking. Are you sure you don't want to investigate this?

  • BrainlessRap Brainless (@BrainlessRap) reported

    @AskNationwide I am not a customer of the Nationwide, but I paid my employee’s wages to your bank with the wrong sort code. The support doesn’t want to speak to me or to her regards this matter. What shall I do?

  • townesvannev MarkK (@townesvannev) reported

    @AskNationwide Hi team. I am checking my accounts via your mobile app. My savings are there but my mortgage accounts are missing. As sweet as that would be, I guess it's a glitch at your end?


    @AskNationwide Do you email as I need to some help as I live abroad also received letter at my mum's address in London about making my a/c dormant byv29th july

  • Goranmarjanov10 Goran marjanovic (@Goranmarjanov10) reported

    @AskNationwide Hi, Why is your online personal loan application not working? I tried on the phone and desktop. Once I get to the "tell us about you" section, I can't select the answers I need and proceed with the application. Please help!

  • Stevemor40 Steve Morano (@Stevemor40) reported

    @AskNationwide #nationwide #nationwidereading #customerfeedback although the lady at the entrance at central Reading branch was most pleasant today. I did request for counter service rather than wait for a machine but was refused. I found customer service disappointing today 😕

  • DarrynSP Darryn Probert (@DarrynSP) reported

    @AskNationwide feel really let down by nationwide. Have 7 weeks left on fixed term mort. Had to move home to help family, couldn’t port mortgage because you don’t like contractors and in these hard times going to charge me a full years early repayment fee “We’re on your side” ha

  • bonerp Paul (@bonerp) reported

    @AskNationwide when are you going to update these awful card readers to something more modern like a mobile phone app for 2fa?

  • RohanCoop RohanCoop (@RohanCoop) reported

    @AskNationwide Hi. What number can I contact about a potential fake transaction from a website that no longer has any contact details?

  • MissMoss89 Kate Moss (@MissMoss89) reported

    @AskNationwide hello, I keep getting messages re a mortgage with you and I’m concerned someone’s tried to take credit in my name. Who can help me?

  • lordster1 lordster 🏴󠁧󠁢󠁷󠁬󠁳󠁿 (@lordster1) reported

    @AskNationwide Do you think 5 working days is acceptable?I don't. And I'll leave it there

  • RoyTroy9j77 Toby (@RoyTroy9j77) reported

    @EmmaJames_UK @AskNationwide Someone turned up and fixed the problem. They told my mum to complain about the plumber sent by @AskNationwide that came and went without doing anything 🙄

  • J_Aylward Jordan Aylward (@J_Aylward) reported

    @AskNationwide Hi, just spent ten mins on the phone trying to request a paper statement only to be told it can't be done via phone. I urgently need this for mortgage application - please can you help?

  • EmmaJames_UK Emma (@EmmaJames_UK) reported

    @RoyTroy9j77 @AskNationwide That’s terrible! Do you know another insurance who I could go with? A decent home insurance?

  • RoyTroy9j77 Toby (@RoyTroy9j77) reported

    @EmmaJames_UK @AskNationwide Appalling levels of service. My mums home insurance is up for renewal in one week and I've told her I'll find a new company. They've left my folks stranded despite their emergency support. Absolutely appalling

  • bansheeragger Phil's Fitness (@bansheeragger) reported

    @AskNationwide Disappointed that a loyal customer of over 30 years appears to merit less interest than a new customer #computersaysno attitude! Need to listen more #poorcustomerservice

  • scotchnchocgirl Liquid Chaos (Rowena - she/her) (@scotchnchocgirl) reported

    (Cont’d) so I shouldn’t have any problems. The lady I spoke to at @AskNationwide was brilliant & I feel confident that my money (not that I have much) is safe. @PostOffice don’t text you for unpaid fees, they put a card through the door. PLEASE BE CAREFUL!

  • SportingNest Sporting Nest 🇸🇴 (@SportingNest) reported

    @AskNationwide Yes, because when I phoned the disability help team at Nationwide once before, when you were verifying my address, you read out my previous address, something I have never given to Nationwide. Hence, I don't trust Nationwide with my data, including my phone number.

  • MK_Andy Andy (@MK_Andy) reported

    @AskNationwide I also tried to use the, "Find your customer number" thing. Put my card details in, date of birth etc and that also said it couldn't find my details.

  • MK_Andy Andy (@MK_Andy) reported

    @AskNationwide I'm using the customer number which I've checked in my app, then my date of birth. It says, "Sorry, we don't recognise those details". I've had my account for 15-20 years so it's not a new account.

  • MK_Andy Andy (@MK_Andy) reported

    @AskNationwide Any reason why I can't login to internet banking? Works fine on the app but I need to export statements and the website says I don't exist.

  • sinogrande Stephen Lyus (@sinogrande) reported

    @AskNationwide I have not been able to access your website today - any suggestions?