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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (27%)
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Login (27%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Motherwell, Doncaster, Alloa, Ipswich, London, Normanton, Birmingham, Northampton, Swadlincote, Glasgow, Rotherham, Islington, Sutton Coldfield, City of Westminster and Braunton.
| City | Problem Type | Report Time |
|---|---|---|
 Motherwell |
Transfer | |
| Doncaster |
Transactions | |
| Alloa |
Mobile App | |
| Ipswich |
Transactions | |
| London |
Website | |
| Normanton |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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louise finch
(@CarlSmi41683463) reported
@AskNationwide @LostPom_James nationwide refuse to act and leave 2 vulnerable adults £1600 out of pocket, complaint to ceo ignored, dispute ignored, car mot and service missed due to funds in pending, disabled adult left in distress disgusting bank now this plse share louise finch
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dame23
(@dame237) reported
@AskNationwide Can you tell me if someone wanted to change a 1yr Triple Access online 14 account to a 15 ( better interest rates) how do they do that?
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Fiestyfiesta💙
(@Missymazda) reported
@AskNationwide I’m very disappointed with the service I have received today, as a Customer of nearly 40 years I sought help with a problem and I was promised a call back that never came and when I rang again the call went dead, when I rang AGAIN I got the recorded message 🙄
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louise finch
(@CarlSmi41683463) reported
@AskNationwide @G_miisbah nationwide refuse to act and leave 2 vulnerable adults £1600 out of pocket, complaint to ceo ignored, dispute ignored, car mot and service missed due to funds in pending, disabled adult left in distress disgusting bank now this plse share louise finch
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louise finch
(@CarlSmi41683463) reported
@AskNationwide @dame237 nationwide refuse to act and leave 2 vulnerable adults £1600 out of pocket, complaint to ceo ignored, dispute ignored, car mot and service missed due to funds in pending, disabled adult left in distress disgusting bank now this plse share louise finch
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louise finch
(@CarlSmi41683463) reported
@AskNationwide @Frances77320728 nationwide refuse to act and leave 2 vulnerable adults £1600 out of pocket, complaint to ceo ignored, dispute ignored, car mot and service missed due to funds in pending, disabled adult left in distress disgusting bank now this plse share louise finch
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Chris Egan
(@Mustapha_Dance) reported
@AskNationwide Hi. I am trying to open a fixed 1 year bond, and keep getting an error message saying my request can’t be carried out. Can you help please?
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louise finch
(@CarlSmi41683463) reported
@AskNationwide @Random2451 nationwide refuse to act and leave 2 vulnerable adults £1600 out of pocket, complaint to ceo ignored, dispute ignored, car mot and service missed due to funds in pending, disabled adult left in distress disgusting bank now this plse share louise finch
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hi
(@CarlSmi41683463) reported
@AskNationwide Matthew davies member executive threatens a vunerable adult with account closure after complaint issued as lost £1600 and nationwide ceo does nothing on dispute claim, matthew sends reply with threats in, dont trust or use this bank they do nothing to help me losing 1600
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hi
(@CarlSmi41683463) reported
@AskNationwide @AndrewG37241723 Matthew davies member executive threatens a vunerable adult with account closure after complaint issued as lost £1600 and nationwide ceo does nothing on dispute claim, matthew sends reply with threats in, dont trust or use this bank they do nothing to help me losing 1600
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jo
(@_jowill) reported
10/10 from @AskNationwide Had to phone them about a ✨thing✨. One of the first things they asked was if I had any access/support needs I'd like to disclose Meant the first few mins of the call were spent discussing how to support me and make sure they were communicating well
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Charlotte Russell
(@CharleyRussell) reported
@AskNationwide hey, how do I get my credit card to show on the banking app? My current account and savings account shows but my credit card doesn't, thanks for any help
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louise finch
(@CarlSmi41683463) reported
@AskNationwide @HawkerKirst nationwide refuse to act and leave 2 vulnerable adults £1600 out of pocket, complaint to ceo ignored, dispute ignored, car mot and service missed due to funds in pending, disabled adult left in distress disgusting bank now this plse share louise finch
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LIAMLUKE
(@LIXMLXKE) reported
@AskNationwide your customer service is abysmal.
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hi
(@CarlSmi41683463) reported
@AskNationwide @ciare29 Matthew davies member executive threatens a vunerable adult with account closure after complaint issued as lost £1600 and nationwide ceo does nothing on dispute claim, matthew sends reply with threats in, dont trust or use this bank they do nothing to help me losing 1600
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kirsty hewett
(@HawkerKirst) reported
@AskNationwide quick question for you….. how is it that we’re on working day 57 after logging our complaint that we still haven’t had a resolution??? All we’ve had is three letters now asking you for more time…. Is it not quicker to pick up the phone and speak to your customers
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louise finch
(@CarlSmi41683463) reported
@AskNationwide @jamesarcher103 nationwide refuse to act and leave 2 vulnerable adults £1600 out of pocket, complaint to ceo ignored, dispute ignored, car mot and service missed due to funds in pending, disabled adult left in distress disgusting bank now this plse share louise finch
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide The service I have received from Nationwide is criminal.
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louise finch
(@CarlSmi41683463) reported
@AskNationwide @AndrewG37241723 nationwide refuse to act and leave 2 vulnerable adults £1600 out of pocket, complaint to ceo ignored, dispute ignored, car mot and service missed due to funds in pending, disabled adult left in distress disgusting bank now this plse share louise finch
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louise finch
(@CarlSmi41683463) reported
@AskNationwide @dame237 nationwide refuse to act and leave 2 vulnerable adults £1600 out of pocket, complaint to ceo ignored, dispute ignored, car mot and service missed due to funds in pending, disabled adult left in distress disgusting bank now this plse share louise finch
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kirsty hewett
(@HawkerKirst) reported
@AskNationwide It’s not an easy process is it just to find out what’s going on with our complaint. I’m the customer and the one having to try different contactable methods just to have an update from you about my complaint. 57 days is appalling!!
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hi
(@CarlSmi41683463) reported
@AskNationwide @dame237 Matthew davies member executive threatens a vunerable adult with account closure after complaint issued as lost £1600 and nationwide ceo does nothing on dispute claim, matthew sends reply with threats in, dont trust or use this bank they do nothing to help me losing 1600
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louise finch
(@CarlSmi41683463) reported
@AskNationwide @ciare29 nationwide refuse to act and leave 2 vulnerable adults £1600 out of pocket, complaint to ceo ignored, dispute ignored, car mot and service missed due to funds in pending, disabled adult left in distress disgusting bank now this plse share louise finch
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Kirm
(@kirm84) reported
@AskNationwide I’m moving to you but have found out you are closing payM a service I use a lot. You say there are other options but these all require a card reader! Who carry’s a card reader round with them 24/7? You are closing a service without a replacement
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James Archer
(@jamesarcher103) reported
@AskNationwide why has my fixed rate mortgage skyrocketed yet my saving account interest rate unchanged super-low? Thanks so much for looking after your customer…..
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Frances
(@Frances77320728) reported
@AskNationwide attempted to complete switch application 6 times over the last week and it keeps freezing or saying problem try again later. At this rate I'll stay with my current provider! Can you advise if there is an issue with Thai service atm pls? Anyone else had this issue?
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Fiestyfiesta💙
(@Missymazda) reported
@AskNationwide The initial call was to the internet banking dept and the person who hung up was Customer Services
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ziggy
(@Ziggy28Iqbal) reported
@AskNationwide Ah no problem...is that 2 million rupees lol
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louise finch
(@CarlSmi41683463) reported
@AskNationwide @AmyMass13301661 nationwide refuse to act and leave 2 vulnerable adults £1600 out of pocket, complaint to ceo ignored, dispute ignored, car mot and service missed due to funds in pending, disabled adult left in distress disgusting bank now this plse share louise finch
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hi
(@CarlSmi41683463) reported
@AskNationwide @Random2451 Matthew davies member executive threatens a vunerable adult with account closure after complaint issued as lost £1600 and nationwide ceo does nothing on dispute claim, matthew sends reply with threats in, dont trust or use this bank they do nothing to help me losing 1600