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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 49% Login (49%)
  • 27% Website (27%)
  • 16% Mobile App (16%)
  • 8% Transactions (8%)
  • 1% Transfer (1%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Derby, Derry, Nottingham, St Helens, Glasgow, Swansea, London, Portsmouth, City of London, West Bromwich, Ascot, East Harptree, Liverpool, Southminster, and Luton.

CityProblem TypeReport Time
Derby Login 5 days ago
Derry Website 8 days ago
Nottingham Login 11 days ago
St Helens Login 13 days ago
Glasgow Mobile App 13 days ago
Swansea Login 15 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ChelleChipato
    Chelle (@ChelleChipato) reported

    @sadietrent_92 @AskNationwide Incorrect. He did open his bank accouny through the main branch, he had all the required documentation which was confirmed. Issue is why the first branch were gatekeeping when the other branch confirmed that what they had asked for was completely unnecessary

  • nufc_seb
    nufc_seb (@nufc_seb) reported

    @AskNationwide Is there an issue with funds transferred into Nationwide Flex Plus accounts not updating?

  • Tracy52468806
    Tracy (@Tracy52468806) reported

    @AskNationwide I know! That’s what usually happens! Today it was insisting I use a card reader or I should order one! I didn’t have it with me!! Yet another system glitch?

  • Johnboy014
    Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported

    @AskNationwide Got better things to attend to Nathan. Again,cracking customer service. Keep up the good work 👍

  • MissSmallVoice
    SMV (@MissSmallVoice) reported

    @AskNationwide Thanks for your message. The web site was fine as it was - nice & compact & easy to use. Unless 100s of customers asked for the same changes, don't see why you make things worse.

  • Yellowtillidie
    Mr Ransley (@Yellowtillidie) reported

    @AskNationwide You got this issue again today?

  • ElizabethMistry
    Elizabeth Mistry (@ElizabethMistry) reported

    @Sureena4WNE Really good to see another branch of @AskNationwide in Wednesfield Hoping this one will also offer support for people (you don’t have to be a customer) with concerns about #Dementia

  • pawsbaws
    pawsbaws (@pawsbaws) reported

    @AskNationwide your current account application form is completely broken. When filling in the first page of details, I’m then told I “You need to update your mobile number” and start again. The form doesn’t even ask for my mobile number.

  • Marv147
    Marv147 (@Marv147) reported

    @liamoa @ChelleChipato @AskNationwide The point being that the lad already held an account with Nationwide so he wasn’t a new customer, he was just trying to open an additional account.

  • joshysaysstuff
    JT ☄️ (@joshysaysstuff) reported

    Hi @AskNationwide I’ve been on the phone for over half an hour on two separate occasions today and not been able to get through to speak to somebody about an URGENT charge coming out of my bank that I need to contest? Please can anybody help???

  • smiggyfox
    smiggs741 (@smiggyfox) reported

    Have you got issues with why standings orders are not showing in app @AskNationwide

  • gb62028
    George Brown (@gb62028) reported

    @AskNationwide so please enlighten me as to how I’m locked out of setting online banking up but then I tried to access my customer number and it says I’m locked out of setting it up Honestly a joke, regretting trying to set up an account with u

  • JohnnyRep74
    Rep74NL (@JohnnyRep74) reported

    @AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring

  • lizreason
    Liz Reason (@lizreason) reported

    @AskNationwide I received an email about voting but it was empty. I would like it sent again successfully. I also want to know that I can vote for the customer representative

  • BirdieBums
    Clare24/7 (@BirdieBums) reported

    @ChelleChipato @AskNationwide Very poor. He should have closed down his existing account, withdrawn funds and opened an account with a completely different bank followed by a letter to the complaints department.

  • walid_ahmadi07
    Walid (@walid_ahmadi07) reported

    @AskNationwide @DifferentHoney I have never received this £100 despite being long serving customer😔

  • cmdfreeman
    Christopher Freeman (@cmdfreeman) reported

    @AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.

  • DiamondDaysXO
    Lauren ☕🎶 (@DiamondDaysXO) reported

    @AskNationwide Hoping you can help me with this if APCOA refuse? It was on a debit card though.

  • SkhTrains
    SkhTrains (P) (@SkhTrains) reported

    @MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.

  • hjs2309
    Helen (@hjs2309) reported

    One of your ATMs swallowed a large cash deposit then said transaction failed and machine went out of service. Called customer service but they said there wasn't anything they could do and we'd have to wait until Monday to go into branch. Surely more can be done?! @AskNationwide

  • glosuk68
    glosuk68 (@glosuk68) reported

    @santanderuk Not only have you not opened your Leighton Buzzard branch today (and next weekend), your one outside cash machine is down. Thankfully the @AskNationwide is open and their machines are working.

  • johnny_0789
    johnny (@johnny_0789) reported

    @AskNationwide your service is ridiculous. Called twice and agent called Chelsea dropped the call on me and was rude

  • Turbo_GSXR11
    Scunner Campbell🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇺🇦 (@Turbo_GSXR11) reported

    @AskNationwide Post has been. Still NO new issue card. Over a WEEK later. A week!

  • fionacamwriter
    Fiona Cameron 🇪🇺💚🤍💜🐇🐈‍⬛🖋 (@fionacamwriter) reported

    @AskNationwide Despite all your TV advertising re customer service, it appears to be non-existent. Impossible to get past the AI bot to reach your ‘dedicated teams’. They are dedicated to being uncontactable, it seems. I’ll be looking for recommendations about banks which do actually care…

  • mrscarrj
    Julie Carr (@mrscarrj) reported

    @ChelleChipato @AskNationwide Son had a similar experience with @AskNationwide Had been a customer since age 11, had correspondence from them asking for ID when he was 19. All he had was driving licence so they said he would lose access to his money. Had major panic attack in branch. Formal complaint made.

  • Pecunious365
    pecunious (@Pecunious365) reported

    @AskNationwide why oh why oh why can we still not pay in cheques on the Nationwide Banking App. It’s literally a basic feature of banking. @MartinSLewis you really need to help the consumer with this one - it effects 24 million people!

  • ESCMattUK
    ESC Matt UK 🇬🇧 (@ESCMattUK) reported

    @AskNationwide I’ve been trying to move my money from my current account to my savings account for several days but the app keeps refusing to allow me to do it. Please help

  • gameofmagnitude
    Name. (@gameofmagnitude) reported

    @Via_SocialMedia @AskNationwide **** that degeneracy right off.

  • GoodyActually
    Jenny Smith (@GoodyActually) reported

    @AskNationwide I wrote to them as someone that had very much been part of Pride celebrations in the past, but who felt unable to support the incarnation that @AskNationwide was promoting, by the way. /end

  • matt_s29
    Matt Sneyd (@matt_s29) reported

    @JoshPearson88 @AskNationwide Been with them over 17 years and got jack **** and got saving accounts with them