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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (26%)
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Login (20%)
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Transactions (15%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Southampton, City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Website | |
| City of London |
Website | |
| Walsall |
Withdrawals | |
| Dunfermline |
Mobile App | |
| Crawley |
Mobile App | |
| Plymouth |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Abi brooks
(@Abs81) reported
@AskNationwide is there an issue with ur app? Needed an update but won't allow. Have unistalled but won't allow reinstall!!
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Anoop Joshi 💙
(@AJ_LFC) reported
@premnsikka There is no excuse for this other than profiteering at our expense. @HalifaxBank @AskNationwide I have been a customer with you for over 20 years, please do the right thing.
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david leonard
(@davidleonard7) reported
@AskNationwide @Wiggy1234 Got scammed by nationwide spent life savings on updating my home.after applying for a lifetime mortgage,to be told months down the line the extension we built was outside their criteria.a pathetic reason after our life savings of 100k spent
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TheGreatKoppite
(@TKoppite) reported
@AskNationwide @MelissaByJovi I tried using your chat. It's a complete joke. I had only written a few words when I had some bully telling me to hurry up and did I want to continue or not. Not good for complex issues.
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Mr MacGregor
(@MrMac_86) reported
I have never known such frustrating and restrictive service than that of @AskNationwide bank. However, for the retro lovers amongst you, if you want to remember what it was like banking in 1997, fully recommend them! 👎
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Zoe D
(@Zebedeez) reported
@AskNationwide Morning.. I'm having problems with my banking app. It says it needs to be updated, but it won't let me. I have uninstalled, but now I can't reinstall?. Any one else having problems with this?. It's been days now.
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Vicky Eves
(@ibeatdebt) reported
@AskNationwide Seriously frustrating registering an LPA with you. The current processing times listed on your website are not accurate, I’ve had to chase several times, and apparently it was approved last week but still nothing in writing to confirm access.
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Steven John Thynne
(@thynne_john) reported
@AskNationwide why am I unable to deposit into any of my online gambling accounts? Iv never had an issue and suddenly it’s declining any deposit I try to make and there funds available?
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TheGreatKoppite
(@TKoppite) reported
@AskNationwide Already did. A reply might help.
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TheGreatKoppite
(@TKoppite) reported
@AskNationwide No I am not OK. You are taking me to Court despite being aware of our situation and despite the issues we have explained to you and despite the fact we are paying what was discussed. No help from anyone. Mental illness is a human rights issue as is disability but you put you
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2Fast2Curious
(@2Fast_2Curious) reported
@AskNationwide hi, I made an order on a website a few days ago and the payment hasn't left my account / isn't even showing as pending. Is this something only the shop can figure out or are you able to help. I paid via Google pay online as I'm waiting for my new card to turn up
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TheGreatKoppite
(@TKoppite) reported
@AskNationwide Why would I be OK? You made sure I am never likely to be OK again. I am sure you are very happy with your work. Yes, here to help. What an absolute joke? Oh don't worry. I will just sleep in the snow, shall I? Save you bothering ever again. You only want me to DM so I will shut
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Thomas Anderson
(@paratrooper2450) reported
@AskNationwide hi unfortunately the ai message service doesn’t understand not a first time buyer. How can I apply or ask for info on if you can help with a mortgage? Been with nationwide over 20yrs . Regards
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Rachelle Gordon
(@Rachell38454961) reported
@AskNationwide i put a charge request in, you said you wouldn’t refund till investigated, denied it now sent a letter saying you’ll re debit the credit you gave me, when I didn’t receive one?wtf?
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tim yates
(@timyates7) reported
@AskNationwide I'm having issues opening the app, I get a secure connection the talking to nationwide and it freezes
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Amanda
(@Amanda80012070) reported
@TrackTalentUK @AskNationwide I have the same problem. It says update or lose access, click update and nothing happens, update is not showing in App Store, have restarted my phone and still the same
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Xander
(@G4mmachu1) reported
@AskNationwide is there any reason why my card keeps being rejected by Stagecoach busses even though I have the money? Genuinely confused by this one because it’s only the bus that rejects it, and it’s only me that has this issue.
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Emily Haworth
(@Emhaworth92) reported
@AskNationwide not received my BACS wage yet… what’s the issue??
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Marco Polo
(@MarcoPo40208217) reported
@AskNationwide I am unable to access my accounts since Friday.. is this just me ?
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TheGreatKoppite
(@TKoppite) reported
Be easy to make another of their victims. @AskNationwide have more complaints against them by disabled staff for discrimination than any other building society and are one of the worst for customer complaints. So this should not surprise me. It was just the shock at a time I am
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Paolo
(@P4uLRiley) reported
@AskNationwide Id never If did I would typed ******* its quite simple. Thank you for epitomising incompetence and total disregard for customer support
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Steven Lloyd
(@Lloydy56) reported
@AskNationwide Complete shambles, still no update or redress paid. 44 days since the initial letter and 10+ phone calls. The customer service is shocking and full of false promises! @financialombuds #StilllookingforJordanMcGill #worstbankintheuk #liars
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Walkers1867
(@walkers1867) reported
@AskNationwide is there an issue with transfers?
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TheGreatKoppite
(@TKoppite) reported
@DHarrisAuthor @AskNationwide Are people here who are very nice and offering support and advice. It's a question of next steps now and waiting for replies or calls. For now, letting my brain rest and do something else. Going to watch Vikings from the start on Netflix. Cheers and thanks mate.
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TheGreatKoppite
(@TKoppite) reported
@AskNationwide You have not responded to my DM. Forget it. I don't expect any help from you as we haven't ever gotten help and never will. Try taking my home. If you think you are getting away with this, think again. You don't help anyone but the rich. You are making me more and more ill.
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Helen Keenan
(@hbkeenan) reported
@AskNationwide Getting irritated as the online service to pay a bill internationally is not working and I do not have time to go to a branch. When will it be fixed?
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Andrew Calder
(@TrackTalentUK) reported
@AskNationwide on login to the app it is now saying to update to the latest version of the app otherwise I’ll lose access. I am on the latest version. The app store would show ‘update’ if I was on an older version, and it isn’t.
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TheGreatKoppite
(@TKoppite) reported
@AskNationwide You don't care if I am OK or not You know the hell we have gone through with my 95 yr old mum and the toll it's taken. You know the health issues I am having, yet its fine for you to give me no response for 7 mths but when I give up trying to speak to you, your answer is to
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Dave
(@Dave00144136) reported
@AskNationwide we have received a letter saying its from special investigations department. Not sure if it is a genuine one but have had card issues lately. Can you help?
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Abi brooks
(@Abs81) reported
@AskNationwide Yes.... done all the troubleshooting. Other apps have no problems.