Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 03/04/2026 21:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Skipton, Stocksfield, Nottingham, East Dereham, Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch and Crawley.

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City Problem Type Report Time
United KingdomSkipton Login
United KingdomStocksfield Mobile App
United KingdomNottingham Transactions
United KingdomEast Dereham Mobile App
United KingdomPlymouth Transactions
United KingdomKensington Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • skiingrhino 🚴🏻‍♂️ Paxo ⛷ (@skiingrhino) reported

    @AskNationwide And that link shows shops that “may be included”. Not the same thing. It’s like saying @AskNationwide “may” help when everyone knows they don’t

  • RebeccaHollid14 Rebecca Holliday (@RebeccaHollid14) reported

    @AskNationwide what absolute shocking customer service! No personal touch at all! I can not believe that they aren’t willing to help and support their customers #shocking

  • damagedoneuk Ross (@damagedoneuk) reported

    @AskNationwide I recently switched out from Nationwide, now have no access to my old account online. How do I receive a final statement showing the last transactions and the final balance transfer? Thanks.

  • OurSayMedia one voice (@OurSayMedia) reported

    @jonburkeUK @AskNationwide I just completed the same switch for the same reason and the ridiculous wait time! NatWest is **** their internet banking looks like a pdf wtf still waiting for the card reader 🫣 won’t be here long that’s for sure.

  • _V_Mistry Viresh Mistry (@_V_Mistry) reported

    @AskNationwide Yes I am able to access my account via online banking. It's just that when I use the app, it gets stuck on the 'Talking to Nationwide' loading page.

  • ba36690104 Alfie Baker (@ba36690104) reported

    @AskNationwide No it keeps on saying that every time I try on log in to my account it is very frustrating

  • pippyyeayea Kate Stewart (@pippyyeayea) reported

    @Lilly26062173 @GMB @AskNationwide "Stop expecting everyone else to provide for you" your words, not mine. I am a normal person, and like every other normal person, expecting employers to make reasonable adjustments to someone working practice is the right thing to do

  • YoYingers YoYingers (@YoYingers) reported

    @AskNationwide Thanks for responding but it doesn’t answer my question or why you’re not passing down interest earnings onto your customers.

  • eloguent_pizazz JJ 🌈🖤💙😷💉🇪🇺 🇵🇸 🇺🇦 (@eloguent_pizazz) reported

    @AskNationwide your online login is not loading - has something gone down?

  • skiingrhino 🚴🏻‍♂️ Paxo ⛷ (@skiingrhino) reported

    Cont ..card reader thing. Their “customer services” even said, quote “can you not get your mum or someone to pay cash and give them the cash back”. I’m 57, my mum is 85. I’m sure she’d be chuffed @AskNationwide . And how in hells name is cash more secure than an online payment?

  • DonkeyBirb Stephen (@DonkeyBirb) reported

    @AskNationwide Afternoon. Is there a problem with direct debits at the moment? I have some which should have gone yesterday and today but looking at my account, nothing seems to have happened.

  • Steve_Orlando SteveO (@Steve_Orlando) reported

    @AskNationwide It seems the whole of Nationwide Employees are paralysed with the inability to exercise Commin Sense or even initiative. No-one willing to own my problem which THEY created through I eptitude. Could a decision maker @AskNationwide sort your mess out please!

  • inaminute23 Chris Scruton (@inaminute23) reported

    @AskNationwide are telling their customers they are limited to how much crypto currency they can buy. Who ******** are they to tell us what we spend OUR money on. It is starting, isn't it. We are getting closer to #CBDC

  • Steve_Orlando SteveO (@Steve_Orlando) reported

    @AskNationwide It seems the whole of Nationwide Employees are paralysed with the inability to exercise Common Sense or even basic initiative. No-one willing to own my problem which THEY created through their own ineptitude. Could a decision maker @AskNationwide actually talk to me please!

  • WAZ78169995 WAZ (@WAZ78169995) reported

    @jordanap__ @AskNationwide Nobody rings you back with updates even when they promise they will. On hold ages, constant buck passing. No progress, terrible service.

  • amsnick1970 nick foss (@amsnick1970) reported

    @AskNationwide is your online down ?

  • katrina_finn Old Celtic Lass #CorbynFightBack (@katrina_finn) reported

    @AskNationwide I've sent DM, your fraud team are making this young man's life difficult, they just nd to look at his a/c to see previous regular payments from this payer. He wd just like 2 be able to access 'his' money to be able to eat and free up your fraud 'squad' to chase the real criminals

  • NoContextLola No Context Lola (@NoContextLola) reported

    @AskNationwide I've been trying to approve a payment in my app, but for the past two days, when I try to approve the payment, I get an error message that says "Sorry, we're experiencing technical difficulties." According to your website, your service is working, though. Plz help!

  • JonMacheeeNBoi Jon MacheeeN Boi (@JonMacheeeNBoi) reported

    .@AskNationwide limiting your customer's ability to buy #cryptocurrency with their own £££ is an absolute disgrace & an afront to civil liberties. Let me guess, there are no limits on customers spending their £££ on fast food, gambling, alcohol or tobacco? This is a slippy slope.

  • pippyyeayea Kate Stewart (@pippyyeayea) reported

    @Lilly26062173 @GMB @AskNationwide Why should a large employer not make reasonable changes to help an employee that is experiencing difficulties outside of their control. Occupational health would help someone if they needed a chair or a special mouse, this is no different

  • eloguent_pizazz JJ 🌈🖤💙😷💉🇪🇺 🇵🇸 🇺🇦 (@eloguent_pizazz) reported

    @AskNationwide No, and it's not the homepage that's the problem, that's loading fine, it's the online banking link that doesn't load. Just times out.

  • NoContextLola No Context Lola (@NoContextLola) reported

    @AskNationwide Hi Sherrie! I restarted my phone, uninstalled and reinstalled the app, but I'm still having the same issue. Could this be because I am abroad?

  • jychttrj Joey Chatterjee (@jychttrj) reported

    @AskNationwide do you have humans working for you? Just tried calling Flex Plus banking. Not possible to speak to anyone? Is this what my £13/month gets me?

  • george_photiou George Photiou (@george_photiou) reported

    @AskNationwide Hi Luke, thanks for your reply, unfortunately l, last time I checked I was a grown adult and able to make my own decisions for the money I have worked hard for. Shame you don't safeguard millions of problem gamblers the same way 👍all the best

  • Belcher_3 Chris Belcher BFC (@Belcher_3) reported

    @AskNationwide Good afternoon I believe my 5 year fix term mortgage comes to an end shortly - could you advise a number i can call or if i have to make an appointment to speak to someone about another fixed term?

  • _V_Mistry Viresh Mistry (@_V_Mistry) reported

    @AskNationwide I've been trying for the past few days to access my current account through the mobile app to no avail. Uninstalled, and reinstalled; cleared cache; restarted my phone. No success so far with any of the listed fixes so not sure what to do.

  • ucannotmakeitup WRSL (@ucannotmakeitup) reported

    @AskNationwide Yes, but OTHER BANKS are giving customer steady decent rates and you just stick to your script like a broken record!

  • FortemEducation Fortem Financial Management (@FortemEducation) reported

    🙌 Full Mortgage Offer through from @AskNationwide in 4 working days for a first time buyer application. Good work Nationwide!

  • SamWills16 Sam Wills (@SamWills16) reported

    @AskNationwide is there anyone I can contact now or a 24hour number? I have a problem with the deposit machine

  • Steve_Orlando SteveO (@Steve_Orlando) reported

    @AskNationwide It seems the whole of Nationwide Employees are paralysed with the inability to exercise Common Sense or even basic initiative. No-one willing to own my problem which THEY created through their own ineptitude. Could a decision maker @AskNationwide actually talk to me please!