Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 03/09/2026 15:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Website (26%)

    Website (26%)

  3. Login (25%)

    Login (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Skipton, Caterham, Plymouth, Ipswich, Birmingham, Rugby, Gillingham, Edinburgh, Wembley, Stocksfield, Nottingham, East Dereham, Kensington, Eastleigh and Portsmouth.

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City Problem Type Report Time
United KingdomSkipton Transfer
United KingdomSkipton Website
United KingdomCaterham Login
United KingdomPlymouth Mobile App
United KingdomIpswich Transactions
United KingdomBirmingham Login
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • GMWorldMad1 Mad World (@GMWorldMad1) reported

    @AskNationwide why has the time to process mortgage applications dropped significantly. The service used to be fantastic over the years. It’s almost four times longer than other providers (based on their published processing times)

  • bryn69 simon (@bryn69) reported

    @AskNationwide what is your solution to the problem you have forced on us

  • millennial_dog 🤷🏼‍♂️ (@millennial_dog) reported

    @AskNationwide Hey 👋 maybe you could actually help by lobbying @10DowningStreet to build more affordable housing, council houses and (temporarily) stop buy-to-lets! 🏠

  • GMWorldMad1 Mad World (@GMWorldMad1) reported

    @AskNationwide No problem. For reference I tried at 8.57am but apparently that particular department is closed.

  • katenuttall1979 kate nuttall (@katenuttall1979) reported

    @AskNationwide @plaistedpublish Please could you tell me how to change the reference when paying someone I’ve paid before on the app. Thanks for the help!

  • Kyle21325624 louise finch (@Kyle21325624) reported

    @AskNationwide @katenuttall1979 Vulnerable couple left 7 hours with no food tired weak as nationwide wouldn't give access to food money in blocked account, hannah morley offers q50 good will asks us to wait 5 days further, disgusting bank to vulnerable adults plse share

  • RubberDaveTv RubberDave (@RubberDaveTv) reported

    @AskNationwide Any help for people struggling to raise a deposit becauae they're paying extortionate rents?

  • JOBO1888 Joe (@JOBO1888) reported

    @AskNationwide I'm currently having an issue with the app and website. Service availability says everything is working, but it's definitely not.

  • leon9mm alexander blackstock (@leon9mm) reported

    @AskNationwide I am sending it from Azimo app then get directed to nationwide but they ask for date of birth and customer number.. But then it stops at nationwide and says error try later...

  • s1_73839393992 m (@s1_73839393992) reported

    @AskNationwide just thought I would make you aware that one of your customer are posting full image’s of there bank card on tiktok

  • Kyle21325624 louise finch (@Kyle21325624) reported

    @AskNationwide Vulnerable couple left 7 hours with no food tired weak as nationwide wouldn't give access to food money in blocked account, hannah morley offers q50 good will asks us to wait 5 days further, disgusting bank to vulnerable adults plse share

  • bryn69 simon (@bryn69) reported

    @AskNationwide well. You are creating a huge problem for me and my husband as we are visiting Cambodia, you have restricted our account so we are now unable to access our money. I have 20 usd in my pocket and no way to access it. I've been promised a call but nothing as yet.

  • Jimmyhu48262574 Jimmy hunt (@Jimmyhu48262574) reported

    @InvincibleSugar @AskNationwide @EnglandFootball They need help, not synthetic hormones.

  • LisaKea84738702 Lisa Kearney (@LisaKea84738702) reported

    @AskNationwide I would like to actually speak to a person not a machine please.I paid my credit card bill on line, as usual.The amount left my nationwide account on 1st June but did not reach my cc company until 8th June and I have been charged nearly £50 late payment fees. Help needed please.

  • SarahLewis2472 Sarah Lewis #KBF (@SarahLewis2472) reported

    @AskNationwide @coisty2013 Blimey you are like a broken record Nationwide. Spewing out woke corporate claptrap. Might that be because there is no justifiable defence for your woke nonsense. You need to watch #whatisawomen before you lose your long standing customers like me. #GoWokeGoBroke

  • TheHassman44 The Hassman 🇨🇦🏴󠁧󠁢󠁥󠁮󠁧󠁿 (@TheHassman44) reported

    @AskNationwide I've found one of your customer's bank cards. What would you like me to do with it?

  • BadmanLeft TheOnlyBadmanLeft  (@BadmanLeft) reported

    @BankofScotland Please I really need your help and I’d love to get a feedback as soon as possible. I’m going to make a transfer to a friend using @AskNationwide account. I would like you to tell me what details I’d be needing to make the transfer happen pls

  • JStar88x Sarah J Starowojtow (@JStar88x) reported

    @AskNationwide down again? Saying no accounts when I login and my cards getting declined…

  • Kyle21325624 louise finch (@Kyle21325624) reported

    @littlesmoochy @AskNationwide Vulnerable couple left 7 hours with no food tired weak as nationwide wouldn't give access to food money in blocked account, hannah morley offers q50 good will asks us to wait 5 days further, disgusting bank to vulnerable adults plse share

  • clef2205 Claudia EF (@clef2205) reported

    @JOBO1888 @AskNationwide I'm having issues too

  • powdertank Darrell Collins (@powdertank) reported

    @AskNationwide is it possible to speak to a mortgage advisor who is not working from a script & going round in circles because they don’t understand what you are asking?

  • clef2205 Claudia EF (@clef2205) reported

    @MrOwenEvans @AskNationwide Yes there's an issue. No one can log in

  • tsh2 💉💉💉 Sean Houlihane 🕷️🔶🕷️🇮🇪 (@tsh2) reported

    @AskNationwide I'm assuming you make it possible for someone to take a mortgage for a 100% property, rather than needing to buy a 25% share of a property at an inflated price? Take out the distortion in the market, that will help people.

  • Kyle21325624 louise finch (@Kyle21325624) reported

    @AskNationwide @fatboyfat Vulnerable couple left 7 hours with no food tired weak as nationwide wouldn't give access to food money in blocked account, hannah morley offers q50 good will asks us to wait 5 days further, disgusting bank to vulnerable adults plse share

  • HilaryRWriter Hilary Robertson (@HilaryRWriter) reported

    Absolutely shocking ‘customer service’ from @santanderuk The branch can’t help and have advised me to call. I don’t have enough hours in the day to hold on again. Meanwhile @AskNationwide continue to be helpful.

  • reckless_rj Rachel Knowles (@reckless_rj) reported

    @AskNationwide The website was taking a looooong time whilst I was in the application process for an account for my parents, however, it's all done now.

  • reckless_rj Rachel Knowles (@reckless_rj) reported

    @AskNationwide we are having problems with the website whilst applying for a current account - have you got engineers working on it? It would be great if we could actually go into a branch and speak to a real person!

  • andyfenboyed Andy Edwards (@andyfenboyed) reported

    @AskNationwide Could you help clarify ref Overdrafts. Finally out of my overdraft after many years and have reduced OD limit. Letter received today is worded that I’ll still be charged for having overdraft even if I don’t go into it. Could you clarify, thank you!

  • SarahLewis2472 Sarah Lewis #KBF (@SarahLewis2472) reported

    @AskNationwide @TerryStock8 As a female customer of your organisation for 30 years plus, I have to say I am very disappointed to see you pander to this “current thing”. It is an attack on what it means to be female. Going to look at moving my account elsewhere as I am sick of this woke nonsense. Shameful.

  • Claire11152715 cni (@Claire11152715) reported

    @AskNationwide anyone any delayed payments today? Been speaking to an adviser who said there are no problems but thought I'd post to see if anyone else is having the same problem? It's an eBay payout!