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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (26%)
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Login (26%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch, Crawley, Sutton in Ashfield, Luton, Derby and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Transactions | |
| Kensington |
Login | |
| Kensington |
Withdrawals | |
| Kensington |
Website | |
| Eastleigh |
Website | |
| Portsmouth |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Vaishali Kotecha
(@CoconutReduced) reported
@AskNationwide Part 2 Your livechat feature is useless in the same way (not even allowing one to send screenshots let alone videos)! Disdainful! @boohoo @boohoo_cshelp you are the same in how you work ! Fix yourselves!
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Alix Traynor
(@AlixTraynor2) reported
@AskNationwide Your phone line is not working. Been trying to contact customer services for 90 mi Ute's but it cuts out instead of ringing. Same with your international line. My mobile works perfectly with other banks. What's the matter?
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Richard Croker
(@richiecroker) reported
@AskNationwide Funnily enough I can't wait 102 minutes to talk to somebody - i'm trying to repair my house the best I can without any help from the people I pay to provide help.
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Richard Croker
(@richiecroker) reported
@AskNationwide I've had to cobble together dehumidifiers from friends, and rent carpet cleaners to even try and solve the problem. What's the point of emergency cover - I literally just want to talk to somebody to tell me I'm doing the right thing.
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jamie steven FLABIO
(@StveoJ) reported
@AskNationwide With this in mind any chance that NATIONWIDE may not pass further rate rises on to mmbrs with mortgages as you’ve increased my mortgage with 9 rate rises this yr, are unable to help me with an alternate product & you’re not obliged to pass these increases on, it’s not mandatory!
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Andrew Griffiths
(@AndrewG37241723) reported
@AlixTraynor2 @AskNationwide Customer service is not what Nationwide are interested in - the CEO is not interested in serving customers. Consequences do not matter to this badly run organisation. It’s not run for members
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FionaMillar
(@fififm) reported
@AskNationwide What ways can I sign in to my account on the app?
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Helen Langton
(@HelenLangton9) reported
@AskNationwide Just checking that all your services will be working come Friday when wages are due in etc,last year u had big delays etc and several times this year l hopefully you have got all things sorted since these glitches happened as l would like my money ready for Christmas shopping Fri
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Lucy
(@lucyluu15_) reported
@AskNationwide hi I requested a new card a week ago now, it’s been the 5 working days and still no card :( what do I do?
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Richard Croker
(@richiecroker) reported
@AskNationwide I just need some help and advice - half of my house is soaking wet, i'm worried about electrics. Yet nothing from CET at all. Yes I have called the number (currently 102 minute wait), yes I have logged the incident. Absolute radio silence. What do I do? 1/n
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David Olivier
(@D__Olivier) reported
@AskNationwide You'd be more convincing if you didn't come out with the same old excuses as on your last tweet. Or maybe it was the last but one; I've lost count. I *only* use Twitter when other approaches fail. You cd resolve the problem using the info I provided. Will you? Over & out.
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Richard Croker
(@richiecroker) reported
@AskNationwide It's not about a claim, it's about EMERGENCY COVER. You know, electrics, 100s of litres of water everywhere. We've already spent HOURS trying to sort it without any help from Nationwide, the company I pay to help. 1/2
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Stephen Robinson - greener, fairer Chelmsford
(@sj_robinson) reported
@AskNationwide Can you tell me why you removed the facility to send a secure message? This has made you a much less user friendly service. Arti the bot is no good at answering questions.
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Caleb Allen
(@realcaleballen) reported
@AskNationwide Hi there, I'm trying to open a new ISA online and when I confirm my details are correct I am given an error: "Something's gone wrong" "a technical issue that wasn't your fault". I tried it previously over the weekend and the same thing is happening today. Thanks!
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide I nominate Nationwide as the most disrespectful and devious organisation I have had the misfortune to deal with this year. Bad from the top down
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide @jwsswain Another stupid response from Nationwide because customer service is of no interest
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John C
(@CullaneJohn) reported
@AskNationwide customer for 20years and this year your home insurance price jumps 82%. Each year you act more like a bank than a society.
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Sam Bramwell 💙
(@sambabble) reported
@AskNationwide I received a text meant for another customer this morning suggesting I had to pay a large sum of money to meet a required payment. It was an authentic n’wide msg sent in error to me, AJ in your contact centre was amazingly calm and helpful. Please thank him for me
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Richard Croker
(@richiecroker) reported
@AskNationwide Also, I didn't stay on the phone yesterday BECAUSE I WAS TOLD NOT TO AS THE QUICKEST WAY WAS TO LOG THE ISSUE ON THE WEB, otherwise I would have done this yesterday.
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide @Missamypacey_93 Beware of Nationwide offers to help
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Sasha Milan
(@SashaMilan7) reported
@AskNationwide I have been told to call Nationwide regarding my account being on hold and they never help me. I am 3 months pregnant with no access to my funds, it has been 2 weeks now. It is also the Christmas period, this is very insensitive
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Dan
(@Dan42684214) reported
@AskNationwide CEX are absolutely ******* useless, nobody get an insurance policy with nationwide they obviously use the cheapest companies to save money. Ridiculous service
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Bieg Bhagani
(@BhaganiBieg) reported
@MartinSLewis @AskNationwide My parents get scammed by text pretending to be their kids of 2K, pensioners & NATIONWIDE cannot help!! Furious! Everyone admits it’s a scam😡Pensioners who are struggling to make ends meet, made a mistake & How is this possible that no one helps?!?!
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COYSTom
(@CoysTom) reported
@AskNationwide can I access my bank statements through the Banking app??
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide @stooey1 Your complaints team are totally dishonest - devious and they work together to provide a service that is criminal - bad people
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GoonerBurnett
(@GoonerBurnett) reported
@AskNationwide Hi, I am trying to make a payment online and your verification system isn't working. When will this be fixed?
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Caleb Allen
(@realcaleballen) reported
@AskNationwide Yes this is with internet banking, I log in, select Savings and ISAs on the right side panel and follow the instructions.
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Andrew Griffiths
(@AndrewG37241723) reported
@LegitShambles @AskNationwide Because they want the make things as difficult as possible for customers - or the CEO is not interested in customer service it all flows from there - people who do bad things for pleasure
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kam
(@KamManir) reported
@AskNationwide Yes I do have access to the app
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**** Jackinov
(@condomsdotcom) reported
@AskNationwide there's no money in my account help