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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Mobile App (28%)
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Login (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Chatham, City of London, Altrincham, Motherwell, Doncaster, Alloa, Ipswich, London, Normanton, Birmingham, Northampton, Swadlincote, Glasgow, Rotherham and Islington.
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Mobile App | ||
| Mobile App | ||
| Login | ||
| Transfer | ||
| Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey xx
(@fairy_dust) reported
@AskNationwide How can we shop for last minute presents when the transfers into our accounts don't register or show up?? I've had issues for a long time with double payments going out now it seems you're holding money going in! This was to pay a bill, an important bill, yet 6 hours later zilch
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Michelle Boudin
(@MichelleBoudin_) reported
from
Bury, England
@AskNationwide Banking is still down, time to change bank, this happens far too often #nationwide #nationwidebank
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Kennard
(@AntonyKennard) reported
@AskNationwide slide into my DMs. Your service is appalling
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#BSHL OUT WE WANT OUR BLUES BACK
(@gazbcfc25) reported
@AskNationwide absolute joke 4 hours now with no access to my account to buy gas in this zero temperature
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zowie colwell
(@zowiecolwell) reported
@AskNationwide I need to access money that I have transferred for my orders for Christmas. This is a joke now! Seriously considering changing banks as this is becoming a regular thing.
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Clare Payne
(@clarepe007) reported
@AskNationwide how long will transfers be down please?
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Mike
(@frankotabs1983) reported
@AskNationwide sort this payment issue out ASAP. This is ridiculous
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James Harding
(@JamesHardz2022) reported
@AskNationwide how much longer will your services be down for please as I'm expecting money to go into my account and also money going from my account to my aunties to help her out🤷🏽all payments are in a qué but a time scale would be nice as it's been in a qué for last 4 hours !!
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James Harding
(@JamesHardz2022) reported
@almor5276 @AskNationwide Honestly I'm waiting like everyone else for a payment to go in and payments to go out to help my elderly aunty out. The past few months it's always been issues, whether throughout the night or during the day, systems down for maintenance etc.. I've had enough now, time to move on
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Sarah Good
(@SarahGood8) reported
@AskNationwide Incoming and outgoing payments/transfers are down yet again! This time it's been down since 5pm, surely it shouldn't take over 5 1/2 hours to resolve? What's the ETA please?
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Callum
(@Smithyy16) reported
@AskNationwide payments are blatantly not even 'in a queue ' I'm waiting on several that were done before you even had the error message about the issue 5 hours ago!
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Shaun Gee
(@JerryGe42936313) reported
@AskNationwide @Debbiecrosbie1 @BBCWatchdog CEO DEBBIE CROSBIE, why do NWide increase mortgage rates making LOYAL customers suffer every time BofEngland DOES, WHEN others banks don't to HELP their customers? Huge profits?
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James Harding
(@JamesHardz2022) reported
@AskNationwide 2/2 no offer of compensation to those who have said they've struggled or went out in the cold to beg, steal or borrow!!! From tomorrow onwards, . looking at leaving you for a better service!! After 22 years, your going backwards. My fiancee is with @HalifaxBank and never a glitch
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callum gwilliam
(@callumgwilliam3) reported
@AskNationwide issues receiving payments from cashapp/ other people , not one person got a message or anything regarding the issue, any time frame when issues will be resolved
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SailorPoet
(@sailor_poet) reported
@AskNationwide @6rincon What "Claire" meant to say is no, as a nationwide customer you cannot take advantage of the post office facility every credible customer focused bank does.....
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Karl Madley
(@MadleyKarl) reported
@AskNationwide Down again useless
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alisha brian
(@LakuzaAhmed) reported
@_captainscience @AskNationwide Don’t get scammed while others are getting help from the right source you can contact @hack_ray1 on twitter they can help on all kinds of hacked accounts such as Facebook hacked, instagram hacked, Snapchat hacked, and also enable tight security to all your accounts.
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Anna Varey
(@AnnaVarey2) reported
@AskNationwide my banking is down and I need my payment now
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Benwithjamin
(@benwithjamin) reported
@AskNationwide when is your payment system going to start working again?
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Ronald guvuera
(@ChikoworeRonald) reported
@AskNationwide Why don't you just tell us not to accept cheques, I received a cheque and all of a sudden my account is frozen. How do you expect me to survive. Its been a week now and no one gives me an update. As soon as this issue is resolved am moving to more organised bank
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Jean Farnon
(@farnon_jean) reported
@AskNationwide It would help if you told people at the top of your twitter feed there are problems To continually be asking for card reader info is really not on you have my number, and I have completed security it is me. I do not carry a card reader everywhere I go. Sort it out.
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James Harding
(@JamesHardz2022) reported
@AskNationwide Oh hi Sam, nice to hear from you instead of Clare 👍🏼this is quite possibly the wore case scenario for people depending on money paid I'm for gas/electric, baby food etc !! After 22 years with you, recently your service has been poor, e.g maintenance, service issues etc 1/2
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Havalaugh88
(@Child_by_grace) reported
@AskNationwide I've detected fraudulent activity on my current account. The number (08000556622) to phone is not working (even though it says 24/7). How else can I speak to someone about it?
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Liz Higham
(@THEMrsDEW) reported
@AskNationwide nearly 5 1/2 hours now. Finally come through, but it is a complete joke. Still waiting to know what the issue was.
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James Harding
(@JamesHardz2022) reported
@almor5276 @AskNationwide Ah mate it's ****!! 22 years of my life I've been with @AskNationwide and it seems to be getting worse 🤷🏽 always service issues or maintenance which again stops payments etc. Once I get my money cleared which was paid at 6pm yesterday now, I'm ******* off to someone else 👍🏼
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William welsh
(@William87102886) reported
@AskNationwide still no update on the payments problem?
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Amma Opoku
(@OpokuAmma) reported
@AskNationwide Thank you for coming back to me. It is important that you as an organisation are clear with what the issue is… why is there a delay? What is the issue… there is no explanation and that is not acceptable. Other institutions provide some sort of explanation. Anyway thank you
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GhostCraft 1984
(@GhostCraft1984) reported
@AskNationwide honestly starting to think with the fact this issue has happened quite a few times this year you guys don't know how to run a bank or have competent people who can fix this issue quickly
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Kennard
(@AntonyKennard) reported
@AskNationwide slide into my DMs. Your service is appealing
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Holly
(@holslate) reported
from
Chapel-en-le-Frith, England
@AskNationwide You don’t even know my full name & I don’t have even have an account as it isn’t my house? Absolutely appalling service from Nationwide Emergency Line. Online Portal doesn’t work, on hold for over 4 hours & still haven’t spoken to anyone. Been without water for nearly 48 hours