Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 02/26/2026 02:25

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Login (28%)

    Login (28%)

  3. Website (27%)

    Website (27%)

  4. Transactions (7%)

    Transactions (7%)

  5. Transfer (2%)

    Transfer (2%)

  6. Withdrawals (1%)

    Withdrawals (1%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch, Crawley, Sutton in Ashfield, Luton, Derby, Worcester Park, London, Poplar, Boston and Wallasey.

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City Problem Type Report Time
United KingdomGlasgow Login
United KingdomSwanley Website
United KingdomTamworth Website
United KingdomHigh Wycombe Mobile App
United KingdomLiverpool Mobile App
United KingdomGlasgow Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • b_lwhite b_lwhite (@b_lwhite) reported

    @AskNationwide My nationwide app stopped working yesterday (wouldn't open). I tried uninstalling and reinstalling like you've advised other people but it won't let me reinstall the app

  • Felim_Doyle Félim Doyle #M3HIM 🇮🇪🇪🇺🇬🇧 (@Felim_Doyle) reported

    @AskNationwide ... and yet that wasn't the issue that I was highlighting. Please reread my posts and only respond to the issues raised.

  • jamconsi jam considine (@jamconsi) reported

    @AskNationwide my account isn’t appearing in the banking app, online banking says there are technical difficulties so I can’t log in. Are your services down?

  • MrMallardIT Mr Mallard (@MrMallardIT) reported

    @matt40k Tell me about it. Not yet... @AskNationwide seem to be the most willing to help currently!

  • Paige56227910 Paige (@Paige56227910) reported

    @TescoBankNews called customer service to advise I was going abroad. When I tried using my card they blocked it even after advising it… stuck in a foreign country with nothing. After speaking with CS they basically couldn’t give two sh*ts stick to a good bank like @AskNationwide

  • CamillaWatkins_ Camilla W (@CamillaWatkins_) reported

    @AskNationwide do I really have to go through the hassle of deleting my app and reinstalling it because it isn't working or is there the slightest chance you will fix it without me having to hunt for a card reader?

  • furlongphoto Jamie Furlong (@furlongphoto) reported

    @AskNationwide Hi. I have a problem with my card and account. I'm calling from abroad, spent ten minutes on hold and have now used up all my credit. Could you call me please? Thanks

  • pmtate Paul M Tate (@pmtate) reported

    @AskNationwide my flex plus debit card seems to be very inconsistent when using contactless is there possibly an issue?

  • Gemmaebaird Gemma Baird (@Gemmaebaird) reported

    @AskNationwide Hi, any risk of me getting access to my account any time soon?

  • chilscout The Oracle (@chilscout) reported

    @AskNationwide why doesn’t the Nationwide banking app allow the payment reference to be changed? It can’t be a security issue, surely!

  • Dmw84 Big D 🏴󠁧󠁢󠁷󠁬󠁳󠁿🇦🇺🇪🇺🏴‍☠️ (@Dmw84) reported

    Hey @AskNationwide thanks for your help with getting my google pay activated this morning. Especially after I left my wallet at home, i only realised after i ordered my coffee.

  • planetcaravan77 DPM (@planetcaravan77) reported

    @AskNationwide Hi any news on a fix for the android app?

  • jessiebleakley Jessica (@jessiebleakley) reported

    @AskNationwide I've just checked I have a message about returned post and I didn't ring to confirm my address. Does this mean my accounts are on hold? How do I fix this?

  • Tony87469851 HughJarce XL 🇬🇧 (@Tony87469851) reported

    @AskNationwide is there a problem with online app this morning please?

  • jessiebleakley Jessica (@jessiebleakley) reported

    @AskNationwide I have just logged on to my online banking and 4/8 accounts are missing, can you help please?

  • tilulabell57 Messenger (@tilulabell57) reported

    @AskNationwide trying to get through to my branch to pass on a message! Been holding on for 25 mins....Help

  • Jodall01 Jodie-Leigh (@Jodall01) reported

    @AskNationwide Please can I have some assistance. I'm trying to switch to Nationwide but the page isn't working and I keep getting passed back and forth on the phone with no actual help!

  • Gemma290982 Gemma Laz (@Gemma290982) reported

    @AskNationwide Hello, I am trying to close down 2 accounts and I have called and have been told I can do this through the app! How do I do this? Please help me with a guide on where to look! Thanks

  • Cat_Mini_Marie Catherine Warrilow (@Cat_Mini_Marie) reported

    @UKSVacher @AskNationwide I don't get it. What's the reason not to support Garmin? I'd love an honest answer! Is it cost? Security? Got shares in the Apple Watch?

  • b_lwhite b_lwhite (@b_lwhite) reported

    @AskNationwide Thanks for the reply but I meet all of the above criteria so I don't think it's an issue at my end. The app was working fine until yesterday

  • Powen0203Phil Phil Owen (@Powen0203Phil) reported

    @AskNationwide A company I used to work for request a roll number I have given them account number sort code & issue date WHAT IS THE ROLL NUMBER and How do I find it please

  • Deeva__89 𓊗 狄波拉 𓃠 (@Deeva__89) reported

    @AskNationwide is there a known issue with your app? I haven't been able to get onto my accounts since last week?

  • CamillaWatkins_ Camilla W (@CamillaWatkins_) reported

    @AskNationwide Yes it is up to date and no I am not uninstalling the app. I am literally trying to sort my banking out, fix my car, and work. I haven't got time to ***** about signing up all over again

  • CamillaWatkins_ Camilla W (@CamillaWatkins_) reported

    @AskNationwide Android which apparently has an issue right now

  • JeanPratley Jean Pratley (@JeanPratley) reported

    @AskNationwide Have tried several times to apply for a Flex Regular Saver. Your website tells me it is unable to do it and to try again in 48 hours and then logs me out. I have left it for 48 hours twice now, and it still comes up with the same message. Please advise. Thanks.

  • ShirtytrisH Shirtytrish (@ShirtytrisH) reported

    @AskNationwide the council want my bank statements. How do i access these, and are there any filters for just income, please? Thanks

  • leezoe44 Zoë Lee 💙 (@leezoe44) reported

    @AskNationwide The issue is how long it takes to get through to speak to someone

  • ed_mortimer Ed Mortimer (@ed_mortimer) reported

    @AskNationwide @Sandra0686 Did you not test this before launching? I don't want to have to keep deleting and reinstalling. It just makes me think about other providers. Please fix it.

  • ScabbyWench Scabby ***** (@ScabbyWench) reported

    @AskNationwide Why can't I use secure messaging now? Your IM handler is demanding I explain my disability to them despite my having told you I can't come to branch etc before. I explained being questioned in this way is triggering my MH issues. Not impressed.

  • HeleneSuana 🇨🇩🇨🇩Alliance Femme Congo 🇨🇩 (@HeleneSuana) reported

    @AskNationwide you app have been down for 3days...even the Web mobile site won't log me in. Please fix it.