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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
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Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Mobile App (29%)
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Login (29%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Birmingham, Northampton, Swadlincote, Glasgow, Rotherham, Islington, Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford, Preston and Royal Leamington Spa.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Mobile App | |
| Northampton |
Login | |
| Swadlincote |
Login | |
| Glasgow |
Mobile App | |
| Rotherham |
Mobile App | |
| Islington |
Website |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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BeautyQueen
(@Unicornresinart) reported
@AskNationwide this happened just before Christmas as well , your the worse bank , and nationwide don’t really give a ****.
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BeautyQueen
(@Unicornresinart) reported
@AskNationwide wage has not gone into my account , yet again nationwide at it again , this is second time in one week this has happened it’s ridiculous and your customer is shocking.
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Drew 💙
(@drewee121) reported
@AskNationwide @AskNationwide I haven’t received my wages. There is still an issue. Much inconvenience and non-resolved issues. When can I expect my money?
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Neil Wilson
(@NeilWilzon) reported
Well today is off to a flyer. Can't get any money out of the bank thanks to @AskNationwide had money due in there today and they have issues. Now I can't fuel up to go to work. (Days wage lost) thanks @AskNationwide
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kelly carter
(@HannahBannana1) reported
@AskNationwide Hi is your payment system down i can’t see my wages payment into my account?
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keira-may 🥳
(@kizz_90xX) reported
@AskNationwide are you actually going to inform your customers you’ve got an issue or let them all think their employers haven’t paid them can someone get back to me please I’ve been a loyal customer for 16 years and this is how I get treated!! #nationwide
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keira-may 🥳
(@kizz_90xX) reported
Where are my wages I worked hard to get @AskNationwide I have bills coming out today thanks for the stress and no explanation changing banks after this shocking service!!! #nationwide
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kierenluke
(@kierenluke) reported
@AskNationwide is there a problem with salaries going in meant to get paid today and mortgage needs paying, plus bills going out!
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Nic
(@JustLilOldMe79) reported
@AskNationwide @anababe36 It’s gone from “there are no issues” to “it will be there between 12-6” to “there’s a short delay” to “it’ll be sorted by 6am” .... the same generic copy and paste messages... then silence now it’s gone past 6am.
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emma nicholas
(@emmanicholas77) reported
@AskNationwide again not on this will be making a complaint this is ridiculous with so many people living in poverty and pay to pay being a struggle and your just making it worse disgusting service
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simon j gaskin
(@gaskin_simon) reported
@Paul96626327 @AskNationwide Instead of giving us an automated answer how about getting our money to us. Obviously an IT problem AGAIN, think u need new IT engineers that can keep your systems running & keep all yr customers happy.
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Stuart Roberts
(@stuartrmt) reported
@AskNationwide no access to my wages this morning on New Year’s Eve what a start this is on my way to work very poor considering employers sent money days ago
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Kyle
(@Shitthismansays) reported
So whilst @AskNationwide ‘s customer service do not actually care. I hope they will remember the businesses they are affecting! Restaurants , bars, hairdressers , people paying bills , people who have been waiting to buy food. Not even an explanation or reassurance.
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S C Allen
(@AllenSombo) reported
@AskNationwide do you know how long the problem of credits going into bank accounts will last please? My anxiety levels are slowly building up
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Jodie Amanda
(@HoltomJodie) reported
@BobBarley2021 @AskNationwide It’s a joke!! You’d think it would be sorted by now. Never had an issue with this bank but I’m seriously thinking of changing banks.
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Michael Phillips
(@Crashtest77) reported
@AskNationwide Way to go nationwide second time this month your incoming payments has been down payday for me but due to yet another payment delay my wages aren’t there, gonna be some heads rolling this time for sure….
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juju
(@Kirsty43037464) reported
@AskNationwide when is this being resolved you must have a time frame by now after a 6 hour delay this is disgraceful I have inlaws who are disabled and its their only money they have sitting stressed and worried because you cannot fix a fault you have caused 2 weeks in a row!!!
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Paul Eustace
(@eusty1974) reported
@AskNationwide no answer to last question so ill ask again. Why did staff LIE to customers from 1am assuring they were no issues? Quoting they had until 6am to get the payments through? Telling them they should be done in an hour (this was done from 2am). Disgusting behaviour
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Brian
(@brian_bsprice) reported
@AskNationwide is there an issue with wages being processed into accounts today?
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Sam
(@SamTorto89) reported
@AskNationwide do you know when the issue will be resolved? I keep reading ‘shortly’ but have yet to receive my payments and it’s now gone 6am. Thanks
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Natalie East
(@NatssEast) reported
06:10 & my wages still haven’t reached my bank @AskNationwide this is a joke. From claiming there was no issue to assuring everyone their money would be there by 6am, to now saying you don’t know when it will be fixed. People live pay check to pay check, this isn’t good enough!
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simon j gaskin
(@gaskin_simon) reported
@AskNationwide morning I take it your having trouble with money transfers again? How long do u anticipate this been a problem?
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AlAliJ
(@AlAliJ3) reported
@AskNationwide Incoming payments have AGAIN not come into the account! Rang to speak to Customer Services, which let me go through the whole process of confirming details, before telling me your closed! No money on NYE....come on get this sorted asap please.
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dawnegeraghty
(@dawneg3277) reported
@asknationwide How much longer do we have to wait for this to be sorted and when are you going to give us some real answers here!! Absolutely disgusting service from you!!
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caroline
(@wickedraver) reported
@AskNationwide Getting my wages paid would be a better help so I can pay my bills hope you will be paying my late fees and sorting out my credit score
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stuart
(@swilli4711) reported
@AskNationwide seriously more payment problems today? 31/12/21
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Cèitean
(@LtdGm) reported
@AskNationwide looks like payments/credits are delayed again. This means millions of potential Hogmanay & New Years plans disrupted again, like pre-Xmas. Please expedite your efforts to fix the issue. Thank you. #NewYearsNightmare #NewYear2022
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Kelly oueslati
(@Kellid1985) reported
@AskNationwide really not happy with your services lately! Been a loyal customer with you for 20 years and of all days (NYE) you delay our wages coming through! People got bills too pay 😒
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maggie-mae white
(@maggiemaewhite2) reported
@AskNationwide So here we go again with payments not going into accounts, any idea how long this will last today as need to access my wages to do shopping
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Simon Rothwell
(@Simonr9443) reported
@AskNationwide I’m waiting for my wages to come in but get the delayed message? What is the timeframe of fixing the issue? I have bills due today!