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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh, Westbury, London and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions | |
| Whitehaven |
Mobile App | |
| Dumfries |
Transactions | |
| Glasgow |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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stargirl
(@i_amtashafierce) reported
@AskNationwide why is your banking app so slow??? cancelled pending transactions from days ago that should be showing in my account as available balance. sort it out
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jayne bradsworth
(@jmbrads) reported
@AskNationwide loyal customer treated like criminal 3 months after a transaction made, no call just a txt to say bank account on hold, cant even look at account or access money account removed from app. fraud department- guilty till proven innocent and no help.
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Ricky
(@r14kyd) reported
@AskNationwide why can’t I speak to someone regarding an issue?
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Shirtytrish
(@ShirtytrisH) reported
@AskNationwide the council want my bank statements. How do i access these, and are there any filters for just income, please? Thanks
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Frances Baldwin
(@fbaldwin99) reported
@AskNationwide I receive a letter so try calling 3 numbers with no luck to resolve the issue. I speak to a help desk agent but I can’t solve my issue through them. I have to call. I’ve now been on hold for 15 mins and no resolution. After the other no.s cutting me off.
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Stephen Keye
(@SteKeye80) reported
@AskNationwide Your horrendous service is also having an impact on my working day.
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Stephen Keye
(@SteKeye80) reported
@AskNationwide Not good enough, I want someone to phone me directly. I’ve not got the time to fill forms out and wait 5 days. You’re lack of service is taking enough of my time as it is
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Luke
(@thelukesullivan) reported
@AskNationwide You must have a serious problem with money laundering if you're not accepting public cash.
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SadieTrent_92 🏳️🌈🇺🇳🇸🇪#studentsdeservebetter
(@sadietrent_92) reported
Now my dads having a hissy fit because of @AskNationwide card reader not working, and it keeps saying we have to verify online to add a card for 0 balance payment! How did I predict this... a proper hissy fit. Shouting, screaming, demanding the works...
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Stephen Keye
(@SteKeye80) reported
@AskNationwide I’ve been a customer with you for 10 years and have never received such appalling service as a I’m getting right now. I want to escalate a formal complaint as a matter of urgency.
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Noakesy
(@chrisnoakesy) reported
@AskNationwide Thanks for responding. Given most people use mobile devices are there plans to implement this service on the app or even promote it? Thanks
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TEAM RECOVERY ACCOUNT
(@lotussiavietnam) reported
@jamconsi @AskNationwide Kindly send me a Direct Message to resolve your issues
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The Devil's Advocate ♿🏴🇬🇧
(@Shropshire_Dad) reported
@AskNationwide So looks like all your 24/7 fraud lines are down. Not exactly a good look is it. Madness.
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Noakesy
(@chrisnoakesy) reported
@AskNationwide just wondering if you support open banking as I cannot find it in your mobile app yet can in others....very easily?
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Natillee
(@natillee01) reported
@AskNationwide card just been declined 3 times. Logged on to check for unusual activity and all four of my accounts are missing. Phoned the number your website requested and got "unable to take your call" absolutely ridiculous what's going on here?!?!
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Stephen Keye
(@SteKeye80) reported
@AskNationwide Hi Jo, I haven’t got 5 days to wait. You’ve taken so long to action my mortgage application I’m on the verge of incurring costs. The service I’ve received is totally unacceptable.
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Nick
(@frannyperado) reported
@AskNationwide Yes I do app is upto date using android device. A quick search on the Internet and it seems hundreds are having the same issue
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Ashley Williamson
(@awilliamsonuk) reported
@comparemkt_care Just bought home insurance through you, and your API put my 'valuables' down as 'Out & About' cover under @AskNationwide Definitely not happy about that. Please check your mappings.
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jam considine
(@jamconsi) reported
@AskNationwide my account isn’t appearing in the banking app, online banking says there are technical difficulties so I can’t log in. Are your services down?
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Mrs Louweezy
(@MrsLouweezy) reported
I am fed up with your restricted opening hours! Not open on a weekend. Closed Monday & I just scheduled time to go today at 9am today but it’s closed until 10!! No consideration for full time working customers. I especially don’t understand Saturday closure!! @AskNationwide
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John *NFFC*
(@thech1ef) reported
@AskNationwide The 2 times the number has called have been private numbers. Stating they are from the data access team . We are waiting for a phone recording to be sent to us. Nationwide should not be working In this manner as it breeds scams .
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🌈Cllr Charlie Brady☀
(@chazzybrady) reported
@AskNationwide No it's a instant access savings account. I need to transfer money to my personal account so can transfer to the solicitor to complete my hiuse purchase
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Rose
(@KeyLimeDog) reported
@AskNationwide is your website undergoing maintenance at the moment? All my devices won't let me log in x
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Andrew M
(@andrewkm80) reported
@AskNationwide your service is appalling, customer service representatives rude. Mortgage application 3 weeks later no email or phone call update. Promises of calls never returned.
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Mrs Louweezy
(@MrsLouweezy) reported
@AskNationwide Finding it hard to even pay in my money!! I have a cheque I’ve been trying to pay in but the branch I go to isn’t open at a weekend, inconsistent hours in the week - impossible for full time working customers!!
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🌈Cllr Charlie Brady☀
(@chazzybrady) reported
@AskNationwide hi. Are customer services still open. Been calling 'due to unforseen circumstances' they cannot take my call? Kind need to register to my mobile.number urgently to access my online account. :)
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jayne bradsworth
(@jmbrads) reported
@AskNationwide fraud query for a transaction 3 months ago i cant remember or check as my account has been removed from online banking. im expected to prove its genuine but no help offered despite phoning to ask. everything im told makes no sense and rather than help im told to email 😡
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S.E.H Kelly
(@sehkelly) reported
@AskNationwide We are experiencing awful customer service for our Home Insurance. Our boiler is broken and we are getting no help. Can you please help?
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Nick
(@frannyperado) reported
@AskNationwide is there issues with the banking app on android it just closes right away when I open it
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John *NFFC*
(@thech1ef) reported
@AskNationwide you are becoming an absolute joke of a company. When you cold call a customer and ask me to go through security but give me nothing to say its you . I AINT GONNA DO IT. You shouldn't want me to do it cause if it was a scam you wouldn't pay me back. 1/2