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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 27% Website (27%)
  • 24% Mobile App (24%)
  • 13% Transactions (13%)
  • 6% Transfer (6%)
  • 1% Withdrawals (1%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Ambleside, Twickenham, Livingston, Milton Keynes, Northampton, Newtownards, Poole, Glasgow, London, Eastbourne, Crawley, Derby, Weymouth, Greenock, and Aldershot.

CityProblem TypeReport Time
Ambleside Login 4 days ago
Twickenham Login 6 days ago
Livingston Website 6 days ago
Milton Keynes Website 6 days ago
Northampton Transactions 10 days ago
Newtownards Login 14 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Yaga_42o
    🌬️Yaga💨💨💨 (@Yaga_42o) reported

    today I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.

  • rashyboyy
    louie (@rashyboyy) reported

    @AskNationwide Hi could you help me please? My card came last Monday but I still haven’t received my PIN. I would like to use my card to pay in cash, is there any other way of receiving my PIN? Thank You!

  • PW1964
    Paul Wright (@PW1964) reported

    @AskNationwide Is there a problem with payments? Had repeated failures in transferring money to a external saving account that I use regularly.

  • Kezleigh
    Kerry Leigh Kavannah (@Kezleigh) reported

    @AskNationwide I seem to be having issues with payments on my card and just had a call from 0800 464 3139. Please can someone assist me

  • jagerman213
    Jagerman (@jagerman213) reported

    @AskNationwide I’ve opened a new account and sent money to this account from my old bank account. But I cannot transfer the money back to my original account which is a Lloyds account. It comes up with ‘we are experiencing a technical problem’.

  • _GeorginaMG
    Georgina Grimwood (@_GeorginaMG) reported

    Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

  • Claire11152715
    cni (@Claire11152715) reported

    @AskNationwide @wooshy90 It’s down look at all the reports !

  • steveod21
    steve odonnell (@steveod21) reported

    @AskNationwide Is the banking app down? Haven’t been able to get on for 3 hours. Just times out.

  • vandal_groove
    Groove Vandal (@vandal_groove) reported

    @AskNationwide I can't log in using the app on Android for some reason? I can do it on my tablet fine but my phone literally only let's me tap in the first number and refuses to advance to the other two sections? Tried reinstalling, turning off phone. Any help appreciated.

  • CarolKetchley
    Auntie Carol (@CarolKetchley) reported

    @GuruGryff @AskNationwide Martin Lewis always recommends First Direct for their customer service.

  • craig13mcc
    Magic Cram Crock (@craig13mcc) reported

    @AskNationwide Evening guys, I've just had a "technical issue which wasn't my fault" message when trying to apply/open an account. Are you able to help me with this or point me to the correct team or number please. Cheers Craig

  • WbaSteve
    steve WBA (@WbaSteve) reported

    @BenFowler2 @Sal_Wba @AskNationwide mine is working, try deleting and reinstalling it

  • ZiRovinReporter
    Ziad Roving-Reporter (@ZiRovinReporter) reported

    @AskNationwide A huge congratulations to Nationwide for not looking after the interests of their members. If someone in that building society really cared about my on-going issue then it would have been resolved immediately. You people are pathetic! 😤 #AskNationwide #Nationwide

  • ethanms10
    Ethan (@ethanms10) reported

    @AskNationwide is your triple access isa likely to return?

  • krupalb
    krupal (@krupalb) reported

    Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

  • rachismall
    Rachel small (@rachismall) reported

    @AskNationwide We already have and you don’t care, your not interested - awful

  • Niz11111
    Niz1111 (@Niz11111) reported

    @AskNationwide apparently nationwide are having issues processing payments with no notification to customers. A direct debit for y credit card was made and reversed. Payment from savings to current also reversed. This is causing distress and anxiety for me as it could affect my

  • Claire__McClean
    Claire McClean (@Claire__McClean) reported

    @AskNationwide Oh and despite what you are paying Dominic West a fortune to tell us on your adverts you are closing branches down. I no longer have any idea where my nearest one is!

  • _xnxnxs_
    🦋 (@_xnxnxs_) reported

    what a disgraceful experience i had in your kingston branch! @AskNationwide Simply requested help as i was struggling to open a bank account online. The lady i had had a bad attitude! After another question, she pretended not to hear me, randomly clicking with her mouse 1/2

  • salliejane9
    Sallie-Jane Edwards (@salliejane9) reported

    @AskNationwide still awaiting for passnumber I can read, pin number, the app is down and arti is useless, plus there's no email address, so how do we use the bank?

  • LerryOwen
    OL (@LerryOwen) reported

    Hey @AskNationwide very disappointing you can’t open a ISA with yourselves online unless you’re an existing customer. Also very poor not to be able to transfer an existing isa in along with allowing this years allowance.

  • NerradSelims_91
    Darren ッ (@NerradSelims_91) reported

    Anybody else's Nationwide app log in page playing up? 😤 @AskNationwide #nationwide

  • Icematt12
    Matt G (@Icematt12) reported

    @AskNationwide Having trouble making payments to unsaved payees that automatically open the app to make a payment. Always gets a vague "Something has gone wrong" error message. Even paying my AmEx like I have done numerous times.

  • PopeJohno1
    John Williams (@PopeJohno1) reported

    @AskNationwide Mycard a valid card payment to Dominoes was declined why Yes I have the money in my account Now fix it Now & 2 pizzas meaty

  • ethanms10
    Ethan (@ethanms10) reported

    Told to now wait again for @AskNationwide to sort themselves out. Beyond wild that it took a trip to branch to resolve. Let’s see if they fix it, else I’m emailing their CEO again 🙃

  • TheOldDear
    Vivian Brickell (@TheOldDear) reported

    Day two of no pension in @AskNationwide account. ‘Chat’ useless - twice. Phone calls ‘nobody to take your call’ - they don’t accept emails They aren’t having problems as ‘Emm’ apparently investigated. DWP confirm money sent. So @AskNationwide .. what can I do next??

  • Ankit20035
    mind your own business (@Ankit20035) reported

    @AskNationwide @Rayne249210 Why you lying for ive had nothing but issues

  • NerradSelims_91
    Darren ッ (@NerradSelims_91) reported

    @AskNationwide, what is going on with your banking app? Still doing the same issue where I can't enter my pass number... I rang you guys up as you advised me to and I can't get a straight answer.

  • Adatomy
    Professor Adam Taylor (@Adatomy) reported

    In germany and cant use #visa cards to pay due to system failure. Not sure what thats about but thankfully had a small amount of cash or would be washing dishes. Waiter tells me its "europe-wide" issue? @AskNationwide any idea if this is a wider system issue or me specific 🤔

  • BCJONeill
    Barry O'Neill (@BCJONeill) reported

    @AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?