Nationwide down? Current status and problems
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (30%)
- Mobile App (28%)
- Website (23%)
- Transactions (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Milton Keynes, London, Liverpool, City of London, Glasgow, Eastbourne, Letchworth Garden City, Kettering, Edinburgh, Horsham, Maidenhead, Croydon, Chester, Newham, and Nottingham.
| City | Problem Type | Report Time |
|---|---|---|
 Milton Keynes
|
Login | 12 hours ago |
|
London
|
Website | 15 hours ago |
|
Liverpool
|
Login | 15 hours ago |
|
City of London
|
Website | 20 hours ago |
|
Glasgow
|
Transfer | 20 hours ago |
|
Eastbourne
|
Mobile App | 1 day ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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GiGi (@hellosealy) reported@AskNationwide hi I’m having serious problems with my online banking. I’m unable to log in via app, says my details are incorrect. Try and log in via website and it says my record is unable to be found??
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Will (@lfc_arrow) reported@independencekat @AskNationwide Santander are having issues today not Nationwide. Noone can seem to transfer money to or from Santander accounts today
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Graeme Smith (@MinesABanana) reported@AskNationwide Hi. Can I make a suggestion please? A 2nd query I had was answered far faster using your text chat service which I didn't initially know was there. I think you need to make this good option more prominent than it is just now. Maybe a pop up on the main account page?
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molls (@croninmolls) reported@AskNationwide money being bounced back into my account as a correction of transfer this morning when I try to pay to a joint account with Santander, it’s not their problem as I can transfer money into the same account from Santander itself. Look into it pls.
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Anna Strachan (@stran01) reported@bethan270 @AskNationwide I have the same issue. Made a transfer into my nationwide and it’s not there
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Scott Phillipson (@Arctic76) reported@AskNationwide my mother if disabled and needs help in transferring money around. We pay stuff in for her and occasional card withdrawal but given she may need to move larger amounts for ongoing care costs how does she set me up to do this on her behalf?
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JayNash11399 (@nash11399) reported@AskNationwide any ideas why my verification isn’t working on my app?
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Keith Gulliver (@billellerington) reported@AskNationwide Every time it's the same reply. I don't understand what the problem is.
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Brittany (@Brittany144444) reported@AskNationwide I’m still waiting for a reply back from customer support regarding a refund on the fees. It’s been more than 5 business days …
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suzannah downey (@downey_suzannah) reported@AskNationwide It never takes 2hrs! Unless you have something broken on your end! Then it becomes a problem for every customer that banks with you
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suzannah downey (@downey_suzannah) reported@AskNationwide I’ve had to get my mam to transfer from her nationwide account and that worked straight away! Doesn’t help when I have bills to pay and things to do at half term to keep transferring to and from my parents just to get money into my account! Bad service need to bank elsewhere
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POTP (@partofthepublic) reported@AskNationwide Just got off the phone with your complaints department… they were no help, had no useful information and apparently the information I wanted was impossible to get because no one at nationwide knows anything about the process I was querying
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david (@david_8542) reported@downey_suzannah @AskNationwide I’m having the same issue & I’m now completely stuck, again. The “up to 2 hours” response is quite frustrating when obviously there’s an issue. It’d be good to increase transparency to tell us why processing payments is not immediately as this seems to happening more frequently
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ru (@cherryyterryy) reported@AskNationwide i just ordered something online via paypal. the transaction has only been confirmed as happening once by paypal and the business which i purchased from. however, on my banking app it says the purchase has happened twice. please help
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Neil Munday (@neilmunday) reported@AskNationwide @croninmolls Hi. I have the same problem trying to pay Santander accounts from my Nationwide account
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Samie Rebecca (@samierebecca) reported@AskNationwide Hi I recently opened a flex plus account and I already have a flexaccount with you I thought everything would stay the same and my account would just change to flex plus but now I have the flex plus as a separate account which isn’t what I wanted. Any help please?
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iamgb61 (@glendafallow) reported@AskNationwide Hi. Your ad isn't about feeling but it looks like it is. I also support a person's choice but we should all be aware of the influences around us . Working in health promotion these things really cause concern.
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Chelsea Tucker (@mathschelsea) reported@AskNationwide I’ve just been told my mortgage application has been declined because on leasehold purchases the LTV needs to be 85%. But my deposit is 15%!! What’s going on? I waited 3 weeks to hear this and now interests rates have increased even further. Poor customer service.
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Karl Chadwick (@KARLCHADW) reported@AskNationwide Yes any payments through websites will not work. Your call team did everything they could to help but had no way of escalating the problem. I've just moved my bank account to you and this is not great first impressions other than your team were polite and as helpful as could be.
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kathleen reid (@independencekat) reported@AskNationwide @TiyanaDyal Mine isn't working either
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Danielle Willcock (@danii4101) reported@AskNationwide Hi are there problems currently receiving payments as I’ve sent one and it hasn’t gone through?
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Will (@lfc_arrow) reported@independencekat @AskNationwide I've seen on another thread here someone braved the hold times and they told him it "may" not be fixed until Monday. I would personally keep trying after 12. I used to work for HBOSand banks are usually onto these issues pretty quickly. Sorry it wasn't better news! 😑
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Claire Powell (@Powellfamily96) reported@AskNationwide @powell_j96 Glad you are aiming for ‘sufficient service’ for your customers. Shame you don’t consider customers who work full time and only have Saturdays off….
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Will (@lfc_arrow) reported@independencekat @AskNationwide Fair enough I wasn't aware you had issues with NW sorry. Santander seem to be down atm. I have a bills account that won't take my money
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kathleen reid (@independencekat) reported@AskNationwide @danii4101 I'm telling you there is an issue again.
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kathleen reid (@independencekat) reported@AskNationwide Transfer from my Santander to this one.. why I don't close this nightmare account down I do not know.
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Bethan Houghton🏴 (@bethan270) reported@AskNationwide is your online system down? Made a transfer from Santander to my Nationwide account and its not been received.
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Chris Martin (@cm_uk) reported@AskNationwide I’m going through mortgage application, switching from current provider. There have been errors with your system which has meant my case been ‘re-keyed’ and now my illustration has been lost. Apparently without this -my mortgage can’t be completed.Please contact me
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Becky Firth (@BeckyFirth76) reported@AskNationwide I have tried to transfer from nationwide to my Santander account this morning. It has been returned as a correction twice and the 3rd time it is showing as gone but not arrived at Santander I know it can take up to 2hrs but it seems like there might be an issue.
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molls (@croninmolls) reported@AskNationwide Feels like you’re pushing blame on them when I’ve managed to pay over money to that account already. The payment has also been returned but not actually available in my balance. Seems like a you problem. It’s payday and bills day can you look into it??