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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Mobile App (28%)
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Login (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Chatham, City of London, Altrincham, Motherwell, Doncaster, Alloa, Ipswich, London, Normanton, Birmingham, Northampton, Swadlincote, Glasgow, Rotherham and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Login | |
| City of London |
Mobile App | |
| City of London |
Mobile App | |
| Altrincham |
Login | |
| Motherwell |
Transfer | |
| Doncaster |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Paul David Chambers #FBPE
(@MannersCost) reported
Here's all the stages I have to go through to make a small monthly payment change in @AskNationwide 1.Log in with 16 digit customer number 2.Enter DOB 3.Enter 3 of 6 passnumber digits. 4.Get sent 6 digit alphanumeric code on phone 5.Input that. ...cont...
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Jasmin Keppie
(@JasminKeppie) reported
@AskNationwide hi I’m having issues with online banking. The app will not load at all- can you tell me if there’s an issue? X
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TwiceNightly
(@TwiceNightly) reported
@kiely_mal @AskNationwide They didn’t move at the end of last year either, they’re still “working that out”
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide I’ve already done this numerous times. People need to know Nationwide has problems and to avoid it!
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Melanie Hodges
(@purplemel75) reported
@AskNationwide I have a problem with a transaction that has duplicated. Showing as cleared but also as pending since 11th March
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Val Stevens
(@Valstevens24) reported
@AskNationwide hi, I tried to use my credit card today and it was refused. I tried online chat but it said it didn't understand. I tried ringing but it said my code that is used to log in was wrong. It works to get into my account. You are my last hope other than snail mail.
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Angelina lewis
(@Anglewis220878) reported
@AskNationwide can I take a cheque into branch to pay our mortgage down ?
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Claire Louise Willis ⚡️🗝
(@wolvesclaire) reported
from
Worcester District, England
Hi @AskNationwide are there any issues with receiving money on the app as i have transferred funds from my barclays account to my nationwide at 10am this morning and the funds have left my barclays account but havent gone into my nationwide account.
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Scott Hutchison
(@scotthutchi1973) reported
@AskNationwide hi team , wondering if I need to go through the whole registration process again to access the app if I've only changed my phone . Anyone advise please ?
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🚴🏻♂️ Paxo ⛷
(@skiingrhino) reported
@AskNationwide Your app is down AGAIN.
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Jasmin Keppie
(@JasminKeppie) reported
@AskNationwide Hi Jon it just keeps saying talking to nationwide while loading but nothing is happening. Checked all over apps and no problems. Just my banking
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Andrew Simmons
(@Andrew290478) reported
@AskNationwide is your system down at all, the Visa verification process isnt working, it wont send me a code?
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Hayley
(@haylesinnvrlnd) reported
Hey @AskNationwide is there an issue with incoming faster payments? Been sent a Faster Payment which as left senders account but not received by my Nationwide account?
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide If dishonesty is not a concern to your CEO there are serious issues
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Bobby Charles
(@bloggs) reported
Can't make a simple transfer out of my @AskNationwide using the bloody card reader - SERVICE UNAVAILABLE! Help plz!
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Pete Jones 🇬🇧
(@Petedefeet222) reported
@AskNationwide £60 callout for a local appliance repair company to tell me “it’s knackered mate” By the fact it wasn’t working, I kinda knew that
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TheHungryBear
(@CookFluffy) reported
@AskNationwide your customer service is a joke. Tried to call several times and cut off
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Lucy
(@Lucyinthesky_85) reported
@AskNationwide I can't log into my app and I can't log into my account online either. Nothing loads. Is this an android issue? I've tried everything...losing the will to live here!
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Ray Durie Muso 🇮🇪 🏴🏴
(@Ray_Durie_Music) reported
@AskNationwide I currently have a help to buy ISA with Nationwide. I don't have a current account or even a paying in book for the ISA. I'm unable to transfer money from my ISA back to my Lloyds account where I usually deposit from. Why am I not able to transfer it back?
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Paul
(@299Paul) reported
So despite pleas via phone and Twitter @AskNationwide still won’t give me access to my bank after denying me access for over 2 weeks now. Will I at least be compensated when my account goes overdrawn tomorrow and direct debits start being refused?
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TheGreatKoppite
(@TKoppite) reported
With @AskNationwide is absurd anyway. We feel we have a decent case. A few other options may be available. Made the right first steps. Made contact Nationwide, Court and their solicitors and followed up, no response. Made appointments with advice service and C. A. B and
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🇺🇦 Ben Digedig 🏴🇬🇷
(@Ben_Digedig) reported
Just emptied significant savings from @AskNationwide to a bank with less caveats and 0.8% more interest with instant access. #Nationwde so quick to put borrowers interest rates up but not savers. #mutual 🙄 @BBCWatchdog @MartinSLewis
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Caroline 🌍 Pack The Suitcases
(@packthesuitcase) reported
@AskNationwide Hello! The messages bit on the app is not loading properly, just says 'connecting' and is all whited out. Is this a temporary issue? I'm waiting for a reply on a message I sent yesterday. Thank you!
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HevEll 🇬🇧🏴 🌻
(@heather74099741) reported
. @AskNationwide why have you decided to close on Saturdays in my local branch? Don't tell me it's for benefit of customers bcos it isnt, how are working ppl supposed to access services?
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide That puts the problem back to me. The problem is your CEO
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Bobby Charles
(@bloggs) reported
Wonderful service again from Olivera at @AskNationwide #Marlow + nice music! P.s. Need to fix the WiFi there... can't even connect to your own app.
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Susie Kingsley&HDFudge
(@KingsleySusie) reported
@AskNationwide is your app working correctly? A dd of mine doesn't appear to have been paid, at least not showing as paid
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Dermot McGlynn
(@McglynnDermot) reported
Day 581 of @AskNationwide leaving me & my family in limbo. But hey, profits will be good, & boardroom bonuses up, so it's not all bad eh? 581 days since we reported a leak. The reality of being a Nationwide customer. On my side? I'd hate to see how not being on my side looks.
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Clueless
(@CluelessScot81) reported
@BTC_Archive @AskNationwide uk bank started blocking payments to kucoin. when I called.. they said it was a problem on the merchants side. 🤔🤔 strange my other banks work
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Dermot McGlynn
(@McglynnDermot) reported
@AskNationwide Emi. U're doing as told, but 18 moves in 17 months, with the possibility of another 2, when my wife has started to self harm & my son is distraught at the thought of moving again, U sending me links is pointless. Getting the work finished would help, but Debbie Crosbie won't.