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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh, Westbury and London.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions | |
| Whitehaven |
Mobile App | |
| Dumfries |
Transactions | |
| Glasgow |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sue Michalczyk
(@sue_michalczyk) reported
@AskNationwide is there a problem with the online banking phone app? Unable to open it from my phone - I just get a hazy photo.
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steph b
(@Dr_Steph_) reported
@AskNationwide just spoke to a really lovely customer service assistant on your helpline. Made banking feel easy and hastle free. Thanks Nationwide!
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Holly B - Film Producer
(@hollybfilm) reported
@AskNationwide @rocky250397 Please help!! I’ve got problems too with the app
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Holly B - Film Producer
(@hollybfilm) reported
@AskNationwide @JVNCHY_ Problems on both app and website
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Natpit
(@natpit) reported
@AskNationwide I am trying to transfer money from my direct easy access account to my hsbc account via the app, something I’ve done many times before, and there is no longer any way of doing this, have things been changed? And if so how do I now access my money?
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Alison randall
(@Alisonrandall20) reported
@AskNationwide app down again. Inboxed you
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L Benadda
(@benadda_l) reported
@AskNationwide Have been trying to book a telephone appointment for my 11 year old to open a bank account with you. Had to hold for a long time only to be told I need to go into a branch first. Your website states that it cannot be set up this way.
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Sue Michalczyk
(@sue_michalczyk) reported
@AskNationwide iPhone 11 - it was working 2 days ago! If I delete and re-install will I have to re-enter all passwords and pins etc?
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Charlie Gisborne
(@CharlieG2102) reported
@AskNationwide I am completely unable to transfer money to anyone, it says your service is working normally on the service availability page. Lines are closed and I need it to pay rent by 10 tomorrow, what is going on?
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Tom Foley
(@tomfoley94) reported
@AskNationwide hi! I’ve a help to buy ISA that I want to make a withdrawal from, but can’t seem to do it on the app, it looks like I need a nationwide account to withdraw into. Can I withdraw into a non nationwide current account?
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joie furmedge
(@furmedgejoiee1) reported
@AskNationwide Hi shona yes no problem. - I made a cash payment to a merchant but they charged my debit card with yourself aswell As I paid by other means ( cash ) Can I dispute this ?
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steph b
(@Dr_Steph_) reported
@AskNationwide No problem. It was so easy to deal with your phone staff I thought it deserved logging.
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Courtney
(@ccourtney_x) reported
@AskNationwide I'm trying to put money into my Help to Buy but it's saying I can't put anything in there?
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Usman Yaseen
(@UsmanYa31850149) reported
@AskNationwide on my app when I try to unfreeze my card on manage cards errors keeps coming up if you have lost your card or had it stolen please tell us immediately but my card is not stolen and when I try to call the number which states 24/7 lines arw open says lines are closed
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Lucy Goosey
(@LucyGoosewn) reported
@AskNationwide company took direct debit when they’d agreed my membership had been cancelled. Said this was an error and would refund me but haven’t, despite my chasing. Can I get the DD recalled by you?
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Southampton Freegle
(@SotonFreegle) reported
@AskNationwide my debit card is not working with contactless payments, how do I order a new one, can it be done in the app?
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cni
(@ClaireC11152715) reported
@AskNationwide @JVNCHY_ There are definitely problems with the app. Spoke to a few regarding this!
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Usman Yaseen
(@UsmanYa31850149) reported
@AskNationwide my app keeps showing me errors when I try to unfreeze my card
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Luke Walker ⭐️⭐️
(@EsqLukeAdam) reported
@AskNationwide @rocky250397 I can’t send money or make a payment. My partner is also having the same problem via her Nationwide Account - which is irritating as we are trying to do the shop and only have a slot reserved for the next hour. Fix the issue please.
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valerie barnes
(@valandallan) reported
@AskNationwide Just noticed Which says your triple saver account does not accept further deposits:Which? Money Compare Savings & ISAs Savings & ISAs Compare Savings Accounts 1 Year Triple Access Online Saver 12 Nationwide AER 0.45 Further additions allowed No. Is this correct?
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Peter Sandland
(@Pete_Sandy) reported
@AskNationwide applied for a loan roughly 4 hours ago, had no emails or money. But go onto the loan site and it says everything is done? Whys it taking so long?
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Marisa Whitfield
(@marisa8184) reported
@AskNationwide New card not arrived. Nationwide said card sent 17 May. They stopped this card and said a new one would be sent out in 7-10 working days (10th June) and should be with me by 21st. Original card arrived on 11th June but has now been cancelled. No card has arrived
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VintagePelhamPuppets
(@vintagepuppets) reported
@AskNationwide have been a customer for 45 years, but got email today to say I have to close account as I use it for business.This will mean you've lost 4 other family members who are also self employed. Any ideas #banks #banking #selfemployed like some new customers?
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kay delahunty
(@kayad1) reported
Is there an issue with the @AskNationwide app?? Just went on to see if my paycheck has gone in yet and it says it can not show my account!! I need to pay my bills wtf is going on!?
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heatherelizabeth
(@Dinosaurheather) reported
@AskNationwide hi I was due to a receive a payment today but still haven’t. I’ve been told to check with you first. Could someone help please
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[DA] Kanya
(@KanyaPS2) reported
@AskNationwide Shows my savings account as "Instant Savings Book" and "unavailable". Also error showing above saying "sorry unable to show all your accounts right now, working to get things back to normal"
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Simon Murray
(@SimonMurray95) reported
@AskNationwide app down, again.
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JayOnline™
(@JVNCHY_) reported
@AskNationwide Yeah it is a big problem I’m trying to pay for something and I can’t because you guys never know what’s going on
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Usman Yaseen
(@UsmanYa31850149) reported
@AskNationwide hi I'm receiving error messages i can't unfreeze my card is the app down
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ATeanby
(@ATeanby) reported
@AskNationwide the app is not allowing access or transfers between accounts