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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 28% Login (28%)
  • 25% Website (25%)
  • 24% Mobile App (24%)
  • 15% Transactions (15%)
  • 7% Transfer (7%)
  • 1% Withdrawals (1%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Blackwood, Dumfries, Haddington, Retford, Slough, Frimley, Wandsworth, London, Birmingham, Dartford, Ipswich, Leicester, Southend-on-Sea, Leeds, and Brighton.

CityProblem TypeReport Time
Blackwood Login 17 hours ago
Dumfries Transfer 1 day ago
Retford Login 6 days ago
Slough Mobile App 8 days ago
Wandsworth Login 15 days ago
London Login 15 days ago
Full Outage Map

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • low8991
    Leej Low (@low8991) reported

    @AskNationwide hi I’m trying to register with nationwide to view my mortgage but you don’t recognize my mortgage number? Can u help?

  • HoZiegler
    Holly 🇺🇦 (@HoZiegler) reported

    @AskNationwide when will the faster payments card reader issue be fixed ?

  • blackhairbub
    Miguela (@blackhairbub) reported

    @AskNationwide I'm not receiving push notifications. My phone is set to receive notifications, but you aren't pushing them out. There is nothing in the notification history screen on the app. Clearly, you're not pushing notifs. How can I escalate this issue?

  • ChrisCharlesD1
    Chris Dawson (@ChrisCharlesD1) reported

    @AskNationwide what have you done to the website and transaction view, its awful please go back to the old view. Who ever is the UI developer and signed off on this needs to get a grip.

  • BaileyBai_Allen
    Bailey (@BaileyBai_Allen) reported

    @AskNationwide my money I’ve sent to my Monzo account hasn’t gone through and I sent it many hours ago, is there an ongoing issue?

  • Geordiesbird
    Alyson Leitch (@Geordiesbird) reported

    @AskNationwide She is not on the internet ,as she is 80. This is the reason I had to help her, as I’ve always done when she needs a new cheque book. Today my time was wasted Brendon was very belligerent and would NOT listen to me!

  • ZiRovinReporter
    Ziad Roving-Reporter (@ZiRovinReporter) reported

    @AskNationwide Hi Nathan. I’ve already been complaining since Thursday and your fraud team never got back to me. I’m going tomorrow and because no one bothered to help me and no card I’m screwed! I’m extremely disappointed at you people! #askNationwide #NationwideBuildingSociety

  • BCJONeill
    Barry O'Neill (@BCJONeill) reported

    @AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.

  • wacgirl
    Tamara G (@wacgirl) reported

    @AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.

  • Claire__McClean
    Claire McClean (@Claire__McClean) reported

    @AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.

  • ryansmi89
    Chris (@ryansmi89) reported

    @AskNationwide 45 minutes on the phone, assured my issue was resolved. Came off the phone, it happened again. Now been waiting an hour and a half on live chat. Not best pleased with such poor service.

  • Garfies
    Garfies (@Garfies) reported

    @AskNationwide just to let you know the app update says you can close savings accounts within app …. You can’t… he redirects to website.. Regards Pete

  • AdyG28
    🌍🌳🐟🙉Ady🤔 (@AdyG28) reported

    @AskNationwide I opened a triple access ISA last October which started at 4%, now it's been reduced to 3.3%. Meanwhile in the app you're offering new triple access ISA deals at 4%. Why have you reduced my current one, while offering new deals at the higher rate mine started at?

  • neiljeffares
    Neil Jeffares (@neiljeffares) reported

    @AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you

  • PaulWoody69
    Paul W (@PaulWoody69) reported

    @Powell_Property @TheAA_UK @AskNationwide Always book an MOT one calender month before it's due to expire then any issues can be sorted. Your MOT certificates will then overlap and keep the existing date. Exp 03/26 MOT 02/26 New Exp same as old 03/27

  • _GeorginaMG
    Georgina Grimwood (@_GeorginaMG) reported

    Hey @AskNationwide , this new “push notification” instead of payment due text message is useless and no way near as effective. Fix it please.

  • Cakecrumbs49
    Cakecrumbs (@Cakecrumbs49) reported

    @AskNationwide Any news on when the St. Neots branch will be opening again? I have walked into town twice, last week (I think) and today, it was shut both times for maintenance. Your branches website says it is open!

  • cockwomblefree
    Bobby Zelmut (@cockwomblefree) reported

    @AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?

  • ivor_park_fin
    Ivor Harper (@ivor_park_fin) reported

    @VirginMoney Clydesdale Bank application from 23rd April. Latest expected offer timescale: 2nd week of JUNE !!!! Dire, dreadful, apalling service. Someone has badly dropped a ball here. @AskNationwide - are you feeling rueful yet.

  • Iloveholly
    Gemma Corfield (@Iloveholly) reported

    @AskNationwide Thank you for your help, I accidentally put the wrong pass number. I got in to my bank account

  • MindCrypto_
    Mind Crypto 🍥 (@MindCrypto_) reported

    @BeardyInvestor @AskNationwide This is ultimately an FCA overreach (Nationwide was fined £44M in Dec,25) which in-turn means; it's about protecting the bank's money from having to refund yours later. Over regulation and lack of autonomy for the customer. Annoying!

  • salliejane9
    Sallie-Jane Edwards (@salliejane9) reported

    @AskNationwide still awaiting for passnumber I can read, pin number, the app is down and arti is useless, plus there's no email address, so how do we use the bank?

  • roballport
    Robstar 🚀 (@roballport) reported

    @AskNationwide Your mobile app is great, your in branch customer service is spectacular. Your internet banking site however is awful, looking like it's from the early 2000's. Logging on to internet banking feels like I'm dealing with a different company🫤

  • Geordiesbird
    Alyson Leitch (@Geordiesbird) reported from Woking, England

    @AskNationwide rang today to help a lady who us hard of hearing navigate your switch board..she only wanted to request a new cheque book. Nightmare.. ended up with the call handler saying if he requested a new book the book she is using will be cancelled.28 minutes .no result!

  • MarcTierneyNews
    𝐂𝐥𝐥𝐫. Marc 𝐓𝐢𝐞𝐫𝐧𝐞𝐲 (@MarcTierneyNews) reported

    If #Nationwide insist on closing their branches during the working day. The least they can do is make sure they have enough receipts in their ATM. @AskNationwide #Haverfordwest

  • SowtonMark
    Mark Sowton (@SowtonMark) reported

    @AskNationwide How do I find out if you have blocked a genuine website after a previous hacking. I am NOT calling Customer Services.

  • LeighJonathan
    Jonathan Leigh (@LeighJonathan) reported

    @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

  • Nesswozere
    nesswozere (@Nesswozere) reported

    @DebiEvansMatron @AskNationwide Ya think they are bad the Halifax are the upmost bag of **** EVER if ya heard what they have done to my deceased brother my days it’s horrific

  • kthreadgold113
    Angels Ezra and JC 🐾🐾🐾🐾 (@kthreadgold113) reported

    @GuruGryff @AskNationwide Oh no, problem is finding a bank you don’t have to travel 15miles to visit the branch of 🫣

  • nevesunhappy
    Neve (@nevesunhappy) reported

    @AskNationwide app down? I cannot pay for anything from my phone, the app says my account does not exist ..