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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (25%)
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Login (17%)
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Transactions (13%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh, Westbury, London, Hackney, Wigston Magna, Norwich and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Whitehaven |
Mobile App | |
| Dumfries |
Transactions | |
| Glasgow |
Mobile App | |
| Redhill |
Website | |
| East Kilbride |
Mobile App | |
| Ramsgate |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mozza
(@MozzaCol) reported
@AskNationwide are an absolute nightmare, issues near enough daily. Sort it out ffs
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Dawn Rayney
(@Darklight7586) reported
@AskNationwide hey! when is the payment issue going to be fixed. I was meant to pay a bill today but my money has been stuck in the system all day
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Matt Gould
(@MattGou96190980) reported
@NGONIE__ @AskNationwide They don’t give a **** with their repetitive replies
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squeak2017 🐱📚🐎🏛🏺
(@squeak20171) reported
@AskNationwide What a surprise. Your chat function is switched off. Your message service is switched off. Customers cannot give you the feedback you request because you would find out how dissatisfied they are with your service.
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Graham
(@GrahamBH20) reported
@Samstorer11 @AskNationwide @Reggiewoo83 Taj isnt even bothering to read them, a lady tweeted she cant feed her family tonight and he just put her name and the standard copied tweet. No support at all. Its shocking
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Graham
(@GrahamBH20) reported
@CentreLeft_ @AskNationwide I've just read some tweets about families who cant eat tonight and mortgages that wont be paid and all you have done is send a generic reply. That is shameful and disgusting in how you are handling that with no offer of support.
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WillybSays
(@SaysWillyb) reported
@AskNationwide Who can I contact to discuss being charged for late payments due to Nationwide's error? I am not paying this fee. Nationwide is liable surely? Lawyers will be contacted.
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admiralross2400
(@admiralross2400) reported
@AskNationwide @saraheds123 No offense, but it's been all day. Some people are literally struggling. No pay but direct debits are still leaving. I'll be switching my account asap. I can understand issues but your complete lack of actual information is appalling
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Katy ♡
(@KatyxMarie) reported
@AskNationwide when will the payments issue be fixed?
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Lorro ☆
(@Lorro_K) reported
@AskNationwide your site says that in person payments should still work but they don't. So now I can't send or receive money or use the card in person and you have no timescales for when this will be fixed. What am I supposed to do now?!
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Fish1954
(@Fish19541) reported
@AskNationwide @JodanaSandyXx 5 days cos there all out spending there money that we haven't got!!! Terrible!
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Skyva
(@SkyvaSky) reported
When it’s back up I’m withdrawing 5 thousand British pounds **** you don’t deserve my money. 💷 @AskNationwide
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Chop Em Down War Dog
(@JMTheBlue) reported
@AskNationwide @Tuppence68 “Everything else should be working normally” She didn’t ask about everything else, she asked for a response to her question
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wadiyatalkinabeet
(@JD_Stutz1) reported
@AskNationwide When is your bug going to be fixed I currently have no electric and I’m unable to cook food as I was waiting for some Christmas money and I now cannot access any of it, it’s cold and I can’t eat. Thanks merry Christmas
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Caro
(@cefasox36) reported
This very long delay on inbound payments to people's accounts is disgraceful.The fact you aren't giving a reason or an ET of when it'll be fixed is poor customer service. What will you be doing to compensate people for the stress you are causing? Surprised at you @AskNationwide
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julie nightingale
(@julieann1818) reported
@AskNationwide @DanielleDurrans you have had all day to resolve this problem and the IT guys be heading home now til 2moro when still be the same dont know when and if it be resolved til after xmas
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LippyPongstocking 🇪🇺💙💙💙💙
(@48notwrong) reported
@AskNationwide @coffeesteve3 THE LINK ISN’T WORKING !!!!
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Paul Gibson
(@paulieg0123) reported
@AskNationwide will the ongoing problem of payment issues affect my wages? I’m due to get paid tomorrow. Thanks.
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Mscryptonian
(@mscryptonian) reported
@AskNationwide Hello, when do you expect the problem with bank transfers to be resolved by? This is causing a lot of inconvenience.
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Emma Griffiths
(@Emmadees1) reported
What’s going on @AskNationwide ? I’ve been looking all day it’s still saying payment services are broken - no money in or out!
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David/🇨🇩
(@Ovidinho3) reported
@AskNationwide when is the issue gonna be fixed, taking the mick now lads!
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Eilidh Fairfoul
(@eilidhfairfoul) reported
@AskNationwide @AskNationwide can you confirm if BACS payments are affected by this problem? Thanks.
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⚔️ IanMWonnacott ⚔️🛡
(@wonnacott_m) reported
@AskNationwide Well that’s no help when I need the money now!!
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theresa kelly
(@kellysgirl2009) reported
@AskNationwide hi I'm due to have my wages paid into my account from midnight tonight and have shopping to do in shops will I be able to use my card to pay for the items since you have issues with incoming and outgoing payments over will I not be getting my wages tonight
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The Raging Moon
(@IvorThomas19) reported
@AskNationwide I asked exactly what has caused this outage. How happy is your CEO about it ? TEN HOURS AND COUNTING AND STILL NOT FIXED ARE YOU TRULY A REAL BANK or Boris Johnson’s track and trace !!!!!!
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Caoimhe🌻
(@CaoimheMillar3) reported
Of all the weeks in all the year, it has to be this week that we can't access wages sent today to @AskNationwide... And then when Nationwide is contacted via Twitter they give the same generic response to everyone!! #SortItOut
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Joliebancroft
(@joliebancroft) reported
Since 8am @AskNationwide has not been working.I can’t get to my money u thieving cretins.I called serveral times as u did not put up a warning that ur systems were down.That warning only went up after 12pm. U said that systems will be normal by 2pm. It’s now 5.09pm #nationwide 🤬
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natalie thomson
(@natalie40015794) reported
@AskNationwide this is an absolute shambles! Your banking system is causing nothing but problems every month! Single mums like myself relying on wages being paid into my account by tomorrow. Can't give a timeframe! Load of nonsense!! Get your act together
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Chai
(@scarletwitch_23) reported
@AskNationwide the link you keep sharing doesn’t actually work. Do you have any actual updates on when the issue will be resolved?
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Matt Gould
(@MattGou96190980) reported
@AskNationwide @DonaSeagrave I have until 10pm as well, and like yourself I’m away working until Xmas eve this has ****** so many peoples Xmas