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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (55%)
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Website (24%)
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Transactions (7%)
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Login (7%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Leeds, Oxford, Hinckley, Manchester, Reading, City of London, Stoke-on-Trent, Alfreton, Harwich, Ilkeston, Waltham Forest, Edinburgh, Poole, Poplar and Ipswich.
| City | Problem Type | Report Time |
|---|---|---|
 Leeds |
Transactions | |
| Oxford |
Website | |
| Hinckley |
Login | |
| Manchester |
Withdrawals | |
| Reading |
Mobile App | |
| City of London |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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paul stephens
(@paulste70849339) reported
@AskNationwide @McDonaldsUK Is the Flexbasic included in the list of accounts that have the cashback? Hopefully so as these accounts are usually used by those with low income and would be more grateful of an extra £10 to help them out.
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TheGreatKoppite
(@TKoppite) reported
@AskNationwide Why would I be OK? You made sure I am never likely to be OK again. I am sure you are very happy with your work. Yes, here to help. What an absolute joke? Oh don't worry. I will just sleep in the snow, shall I? Save you bothering ever again. You only want me to DM so I will shut
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Miss B... Keystone
(@MsSmileyBBT) reported
@AskNationwide I have been unable to access my online banking for nearly 2 weeks now. I have not been able to use my account effectively I need someone to contact me about this.
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Paolo
(@P4uLRiley) reported
@AskNationwide Id never If did I would typed ******* its quite simple. Thank you for epitomising incompetence and total disregard for customer support
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ellie ♡
(@ketballs) reported
@AskNationwide Is FlexBasic mobile banking down?
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TheGreatKoppite
(@TKoppite) reported
@AskNationwide You don't care if I am OK or not You know the hell we have gone through with my 95 yr old mum and the toll it's taken. You know the health issues I am having, yet its fine for you to give me no response for 7 mths but when I give up trying to speak to you, your answer is to
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monkeytennis
(@sfmmonkeytennis) reported
@AskNationwide @McDonaldsUK So how come your not stopping people buy poison food ? Your very concerned about us buying #Bitcoin ,to the extent your restricting our ability to do so but your evangelising about your customers eating utter garbage..........
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tim yates
(@timyates7) reported
@AskNationwide I'm having issues opening the app, I get a secure connection the talking to nationwide and it freezes
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david leonard
(@davidleonard7) reported
@AskNationwide @Wiggy1234 Got scammed by nationwide spent life savings on updating my home.after applying for a lifetime mortgage,to be told months down the line the extension we built was outside their criteria.a pathetic reason after our life savings of 100k spent
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TheGreatKoppite
(@TKoppite) reported
@AskNationwide Already did. A reply might help.
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SHANE 🇺🇦 #StrictlyComeDancing #Strictly
(@SHANEOfficial_) reported
@AskNationwide Hi, does your recruitment Twitter account still provide support between 9-5 Monday-Friday? :)
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MayhemMakes 🙂🌸
(@candacecambden) reported
@AskNationwide Online banking not working today?
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TheGreatKoppite
(@TKoppite) reported
@AskNationwide No I am not OK. You are taking me to Court despite being aware of our situation and despite the issues we have explained to you and despite the fact we are paying what was discussed. No help from anyone. Mental illness is a human rights issue as is disability but you put you
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Andrew Calder
(@TrackTalentUK) reported
@AskNationwide on login to the app it is now saying to update to the latest version of the app otherwise I’ll lose access. I am on the latest version. The app store would show ‘update’ if I was on an older version, and it isn’t.
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TheGreatKoppite
(@TKoppite) reported
@AskNationwide @MelissaByJovi I tried using your chat. It's a complete joke. I had only written a few words when I had some bully telling me to hurry up and did I want to continue or not. Not good for complex issues.
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TheGreatKoppite
(@TKoppite) reported
@AskNationwide You have not responded to my DM. Forget it. I don't expect any help from you as we haven't ever gotten help and never will. Try taking my home. If you think you are getting away with this, think again. You don't help anyone but the rich. You are making me more and more ill.
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Gill Hannah
(@Gixxergal) reported
@AskNationwide Thanks . For help . We have the app on her phone now. But. Cannot understand how to transfer some money from her savings to Current acc., so that she can withdraw some cash from atm here in Thailand
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user
(@user96014341) reported
@AskNationwide Is the Nationwide Online Banking App down? When i try and open it it says that there is a problem
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Thomas Anderson
(@paratrooper2450) reported
@AskNationwide hi unfortunately the ai message service doesn’t understand not a first time buyer. How can I apply or ask for info on if you can help with a mortgage? Been with nationwide over 20yrs . Regards
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user
(@user96014341) reported
@AskNationwide Does this mean that there is a problem with my bank?
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Abi brooks
(@Abs81) reported
@AskNationwide is there an issue with ur app? Needed an update but won't allow. Have unistalled but won't allow reinstall!!
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Rachelle Gordon
(@Rachell38454961) reported
@AskNationwide i put a charge request in, you said you wouldn’t refund till investigated, denied it now sent a letter saying you’ll re debit the credit you gave me, when I didn’t receive one?wtf?
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Dr_M_Hush
(@DrMHush1) reported
So whilst I would award @AskNationwide a well deserved 0/10 for both banking and customer service, please will you pass on that Laura at the Peebles branch is absolutely wonderful and frankly you don’t deserve her.
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Gill Hannah
(@Gixxergal) reported
@AskNationwide Yup but then a white message box comes up. Saying their an issue . We assume your end ?
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Katie Neave
(@neave_katie) reported
@AskNationwide hi how can I find my customer number on the app?
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Emily Haworth
(@Emhaworth92) reported
@AskNationwide not received my BACS wage yet… what’s the issue??
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Saran
(@__Saran__) reported
@AskNationwide Thanks, Pauline. Unfortunately, I don’t have an access code or any way of getting one.
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Gill Hannah
(@Gixxergal) reported
@AskNationwide This is the hurdle we are at ** we are sorry, some of your accounts may not be available right now , we are working on getting back to normal asap ***** she only has two accounts . Savings and current and needs cash here …
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Abi brooks
(@Abs81) reported
@AskNationwide Yes.... done all the troubleshooting. Other apps have no problems.
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Happy hoof
(@Happyhoof7) reported
@AskNationwide good morning. Just need a bit of help. I closed my account with you and the switch was completed yesterday however, I was refunded £18.90 by a company called @AlwaysPersonal yesterday morning. Please advise. My new account is with @NatWest_Help