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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Login (28%)
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Website (26%)
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Transactions (8%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch, Crawley, Sutton in Ashfield, Luton, Derby, Worcester Park, London, Poplar, Boston and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Login | |
| Swanley |
Website | |
| Tamworth |
Website | |
| High Wycombe |
Mobile App | |
| Liverpool |
Mobile App | |
| Glasgow |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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BroadbandBrimmer
(@BroadbandBrim79) reported
@AskNationwide You clearly can't be relied upon to give the service I need- but add in lack of information on ETA for payments and it becomes negligence/ incompetence. I'll call ahead and then visit- emptying this account today.
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Grumpy Dumpty
(@grumpy_dumpty1) reported
@AskNationwide shambles from your customer service over 100 quids worth of fraud transactions. Then. Another 30 quid today. Via contactless. Apparently nothing to be done
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David Moth
(@david84722000) reported
@Catheri21133125 @AskNationwide You need to tell us how long it'll be to sort and why this has happened. You have customers counting on you to give them access to their money to not only pay bills but to live as well! Is totally unacceptable this is allowed to happen on a regular basis!
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Lee Devon Vincent
(@Vince_uk) reported
@AskNationwide 3 months of this now. You are really making me want to switch banks. 😡. This is beyond a joke. I know last time you said sorry and gave out funds to cover any interest etc. but how long can you keep this up. Your going to lose all your customers. Please fix.
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Jordan Wells
(@123jordanwells) reported
@Syn0nymph @AskNationwide I wondered that, but I didn't come across the issue on an iPhone Still have the issue on Android.
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Kes 🇪🇺⭐️🌎🌱🕊🐝
(@rebel11_11) reported
@AskNationwide Temporary patches clearly aren’t working. Your IT team need to actually fix the problem. This is happening month after month atm. Also - actually tell your customers when you discover the issue NOT repeat the same c&p message to all AFTER they bring it to your attention!
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Ostmen Beards
(@OstmenBeards) reported
Been a @AskNationwide customer for over 20 years and the last few months there have been multiple issues with delayed payments. Disappointing service guys! Looks like I’ll be moving to a bank that can offer a better service. #Nationwide
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Niamh Roberts
(@niamhCroberts) reported
@AskNationwide Rewriting what has already been said on the app isn’t great customer service is it?
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Haroon
(@Haroon_NA) reported
@AskNationwide This is down every payday it seems. I have bills to pay and monthly food shop for the kids and my money is no where to be seen. I am going to complain.
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AFOL Jack
(@shib_san) reported
Seeing @AskNationwide having issues again on payday is making me think I might need to switch banks. Any recommendations out there?
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Haroon
(@Haroon_NA) reported
@AskNationwide we are real people with real bills and problems. We don't need you systems issues to be our problem too.
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My6percent
(@My6Percent) reported
Am getting a bit nervous that there is regularly an issue/delay with payments coming in and out of @AskNationwide current account. Does anyone know more about all this? Should I move banks? I've been happy otherwise...
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Oxi™🤙🏼
(@J_Oxborough) reported
@AskNationwide My direct debits aren’t working correctly
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Carl
(@Carl09362733) reported
@AskNationwide Its not good enough, had this problem over Xmas and new year just gone...instead of lining your pockets, maybe get your systems sorted so this doesn't happen
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Pabs 20
(@20Pabs) reported
@AskNationwide Nice to see you had no 'issues' taking my monthly charges today... just an issue with my wage. Brilliant.
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Matt Chinnery
(@HalfPintGent) reported
@AskNationwide What sort of time frame are we looking at for this? Will it be today? Bills will be coming out today and because of this the money isn't there to pay them.. I presume any bank fees if I go into overdrafts etc won't come into effect as a result of this issue?
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Clare Hunter
(@bettyshollow) reported
@AskNationwide Cards are not working normally! I’ve already had 1 transaction declined
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Leanne
(@bubabean) reported
@AskNationwide @AskNationwide yet again another day where needing to pay bills etc & monies delay. Can’t access my money to pay 3rd parts & uspout the same old. If we owed you money you hound us. Again having to take out of my busy work day 2 talk 2 my creditors who want paying! I’d like to log
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Nigel Greaves
(@Abundance) reported
As @AskNationwide are yet again unable to send payments from accounts it's time for Debbie Crosbie to step down from her problem-filled time as #NationwideBuildingSociety's Chief Exec
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💬
(@Syn0nymph) reported
@123jordanwells @AskNationwide That's interesting, looks like one or more of their systems is having an issue with IBM Unix epoch date on their mainframe 🤔 I wonder if that too is affecting the temporary payments/credits queueing system issues they are having today
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lucy timcke
(@hernebaylooby) reported
@daniellebxtch_ @AskNationwide They asked me to dm them yet 40 mins later haven't even read it!! And on Facebook a member of their team told me to ask family to borrow money! Disgusting customer service needless to say I've made a complaint
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Shane
(@Shane74525769) reported
@AskNationwide This is the 2nd time I’ve been affected by this “technical issue” this time it’s my wage from work that hasn’t gone into my account. Seriously thinking about switching banks!
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Chloe Russell
(@ChloeRu42018466) reported
@AskNationwide Ridiculous not being able to access your own money after working all month, not able to get to work because of this, have 2 young children at home to feed. Not everyone has stacks of money in their banks to fall back on when things like this happen!!
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Joe Merriman
(@JoeCMerriman) reported
Hey, @AskNationwide issues with payments is becoming a regular occurrence. I have a payment due to come out, and need the payment I transferred from @StarlingBank at 7AM this morning to show before 2:30PM. Do you have an ETA?
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Imogen gill
(@Imogengill1) reported
@AskNationwide Fuming them I have never been with a bank that has these problems constantly time to switch
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Justine_A-B
(@tedebear1972) reported
@AskNationwide Is your website down too? Getting a blank page...
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neddy
(@_darlington12) reported
@alpagot @AskNationwide Does anyone know how long these issues tool last time to resolve?? Will give some idea. I need to inform people when they can expect payments and funnily enough 'ASAP' doesn't seem to satisfy much....
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Mark
(@MarkInWillesden) reported
@AskNationwide Shame I was left out of pocket after a problem you created and will be for some time. Don't worry though, it was worth the 100s of pounds it's cost me to find out what you're really like.
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wannaberocker
(@Elizabe48820854) reported
@AskNationwide Strange my other back having problems too ?!!!!!!!
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Jamie
(@flavell1311) reported
@AskNationwide what is happening with incoming payments? I have bills waiting to be paid and I can’t receive my wages because of an error on Nationwide’s side. This is completely unacceptable