Is Nationwide down?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (35%)
-
Login (29%)
-
Website (26%)
-
Transactions (8%)
-
Transfer (2%)
-
Withdrawals (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch, Crawley, Sutton in Ashfield, Luton, Derby, Worcester Park, London, Poplar, Boston and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Login | |
| Swanley |
Website | |
| Tamworth |
Website | |
| High Wycombe |
Mobile App | |
| Liverpool |
Mobile App | |
| Glasgow |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Rachael Rance
(@rachael_rance) reported
@AskNationwide Hi my card has been declined even though I have available funds and I cannot get through to customer service (msg: cannot accept my call at this time). How can I get assistance if 03457302011 is not connecting me to an agent?
-
Chocolatey Claire
(@BoobzMcGee) reported
Experiencing a shambolic service from @AskNationwide re our confirmed mortgage offer. They take a min of a week to respond to any update. Been homeless since 11 October and moved min of 20 times through AirBnBs. Are these tactics to have us pull out and reapply at higher rate?
-
Jen
(@sassybadassy15) reported
@AskNationwide Yes, I uninstalled the app and re installed it and still getting the same message. I'm on the internet banking version now after finding my customer number and I have no idea where I'm looking as the website is extremely confusing and not user friendly
-
Red Wytch 💜🤍💚
(@redwytch) reported
@AskNationwide Take cash out usually. Can Nationwide provide a free parking space at the back of the branches that are still open for customer use? There are spaces available behind in Solihull if you were to make them available for customers.
-
JP Flanagan
(@jpflanagan1) reported
@AskNationwide Thank you. Just DM’d. Odd that it was working this morning, went to go in and pay my builder and faced with this.
-
Adrian Parker
(@Silverfox0504) reported
@AskNationwide This all impossible. I have been left waiting 30 mins on a phone call with nationwide with no response and now ,at your suggestion, no response for 30 mins on your web chat!
-
Zoe Gray
(@Zoeg_beautyx) reported
@AskNationwide please can you tell me how you can block my card for no reason and now your lines are closed so i have no way of purchasing anything?
-
Jen
(@sassybadassy15) reported
@AskNationwide So your live chat team and the telephone team can't help me with reducing my overdraft. And still as of now your mobile banking and internet banking app still saying technical difficulties. Can you tell me how I can get this done? I'm really fed up now
-
Jojo
(@Joannehulmehot1) reported
@AskNationwide Thank you so much for resolving my debit card claim today! You have confirmed I can keep £350 you refunded me from a fraudulent company. I am absolutely over the moon. I truly appreciate what you have done to help me. Thank you!
-
Nelly
(@NellyyNFT) reported
@AskNationwide I have recently switched from a nationwide flexone to Flexaccount due to it restricting gambling deposits, I have had the confirmation that I have been switched and my account new states it’s “FlexAccount” although I am still unable To deposit onto Bet365 any help
-
Kelsie Meakin
(@KelsieMeakin) reported
@AskNationwide Hi - the instant chat function isn't working on the nationwide website either, or I'd of used that before twitter.
-
ItsKateEllen | UGC content creator
(@KatieSawford1) reported
@AskNationwide Is the online banking app down? I can’t move money in or out of my saving account?
-
i’m megan
(@m_j____p) reported
@AskNationwide Morning! I can’t access the app. When I say I can’t remember my password the button is idle. Is there anyone to call please? Thanks!
-
i.mld
(@imakulata) reported
@AskNationwide hi there, I recently opened an account and I got the digital banking confirmation, PIN number, and card reader sent to my home. However I don't seem to find the card and as such I haven't been able to access my account. Kindly advise.
-
Kepo yaa :$
(@DIMYTITA) reported
@abubakarbaba314 @HousePriceMania @AskNationwide This is wildddd wtf
-
Steffan Jones
(@steffefc) reported
@AskNationwide hi there, I transferred money out of my new nationwide account last night to a joint account with another bank, its still not come through. Can you help as to why?
-
Red Wytch 💜🤍💚
(@redwytch) reported
@AskNationwide there are now no nationwide cash machines/ branches that I can access in home town, or surrounding towns, without having to pay for parking.
-
Peach
(@Peachyfruitcake) reported
@AskNationwide It was the first time I've ever logged in to the site as a new customer to set up payment after waiting almost a month for a card reader - started to regret switching to you now!
-
Peta Morton
(@MyReikiDiary) reported
@HellieD75 @AskNationwide They totally missed the point. I didn't want to fill in a form and wait yet another 5 days for a reply, but to rapidly resolve the problem and gain access to my account.
-
Cate West
(@c8west) reported
@AskNationwide No, nothing else - just the one, apparently insoluble, issue.
-
Jen
(@sassybadassy15) reported
@AskNationwide hi team I've been trying for the last hour to reduce my overdraft to 0 every time I do this it's says there technical difficulties with the app but I've been able to make payments and move money to my savings acc so I'm not sure what the problem is
-
Jen
(@sassybadassy15) reported
@AskNationwide I'm not wanting to increase I'm wanting to reduce it 0 to stop your overdraft team bombarding me with calls about some accounts review during my working hours.
-
Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide Hope it’s members leaving Nationwide for a better deal and better service because your service is rubbish!
-
Adrian Parker
(@Silverfox0504) reported
@AskNationwide Been left on hold for 30 mins with no reply nor answer to my credit card problem. (Not for the first time) how can I message you?
-
Leighton Kelly
(@kellysbro1980) reported
@AskNationwide why have you duplicated direct debits and taken these twice I’m now over £450 down it needs to be returned
-
Peach
(@Peachyfruitcake) reported
@AskNationwide can't log in to website is it down?
-
Jen
(@sassybadassy15) reported
@AskNationwide You actually provided me with the incorrect number this is the number for collections 😡 the agent was kind enough to assist me with my query as I waited to get through. After singing your praises a few days ago this last 12 hours the service has been a shamble
-
_liz_
(@Liz_177) reported
@AskNationwide Duff advice - they can't help!
-
Peach
(@Peachyfruitcake) reported
@AskNationwide It's sorted itself out now but was basicalmly saying you had an issue
-
Caroline
(@snowlingc) reported
@AskNationwide The drop down gives an example - it rejected the sort code