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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Login (29%)
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Website (23%)
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Transactions (12%)
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Transfer (5%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Maidenhead, Croydon, Chester, Newham, Nottingham, Telford, London, Tower Hamlets, Winchelsea, Bicester, Plymouth, Barry, Dudley, Dewsbury and Gateshead.
| City | Problem Type | Report Time |
|---|---|---|
 Maidenhead |
Transfer | |
| Croydon |
Transactions | |
| Chester |
Login | |
| Newham |
Login | |
| Nottingham |
Login | |
| Telford |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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MGhost
(@MGhostgo) reported
@AskNationwide I have already tried this and the problem persists
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Pete Fitch
(@pete_fitch) reported
Fabulous @AskNationwide. Online current account application broken. Call instead to sort it. Cut off every time after 13 mins on hold. 👏👏
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Todd Beviiss
(@OnYaTodd32) reported
I have @AskNationwide and @monzo linked! Great companies and never a problem with either #VibeMe 💸 😝
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auntie_shaz 🔶
(@sa_cullen) reported
@AskNationwide please fix your mobile app, I had to update to iOS 15 to gain access last week and now it’s once again not letting me log on!
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James Hirst
(@jimaah) reported
@AskNationwide How I pay my NW credit card from another bank? Account details on your website didn't work
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Mike Scanes
(@MikeScanes18) reported
@AskNationwide My problem is from setting up the app as new applicant.
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Paul Holman 💙
(@PaulHolman100) reported
@AskNationwide Not a question of an application, just clarification on a usage issue, but I'd like any answer in writing. I guess that's too difficult. #LookingElsewhere
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Eleanor Not My PM Do you know what Pacing means?
(@albaugh_er) reported
@AskNationwide We are on the phone again, second super lengthy call today. Why when I already have an account and I recommended that we switch everything to you is this service so terrible? You have today said you are rejecting the switch for a weird reason.
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Matt Hills
(@moghills) reported
@AskNationwide My debit card had stopped working online today. I tried to call to fix it, but got a message that the line is closed. Is there a number to contact for help with this? Thanks!
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Eleanor Not My PM Do you know what Pacing means?
(@albaugh_er) reported
@AskNationwide We have spent hours going through security. The card in question is being used and yet you claim not in use. Also our bank claim no switch request recieved and no issue with any cards. Your systems are in a mess.
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millernium
(@millerniumtwit) reported
@AskNationwide Thank you for the scripted response, but clearly you didn't get the broader point being made. If you can comment on this surely @AskNationwide can comment on how customers & public at large are being disadvantaged? (Not dissinng Nationwide. I've been a customer for decades).
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ha
(@deadkitty) reported
@AskNationwide Hello, Is your website broken? I am trying to apply for a product and am being sent round in circles. It just makes me log in over and over again without letting me apply for the product.
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ha
(@deadkitty) reported
@AskNationwide Hiya, So i have tried on my phone through safari, and on my computer using both safari and chrome. I have tried whilst logged in and out!! I think there is an issue with the website.
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EvieHowarth
(@EvieHowarth) reported
@AskNationwide I set up a standing order from my Lloyds bank into my nationwide help to buy isa with the general SC & Account Number given to me & put my customer no. as the ref but the money has bounced back to me. I don’t know why this has happened?
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Mike Scanes
(@MikeScanes18) reported
@AskNationwide Hi, no haven’t gone to a branch, as I can’t believe I have to. Didn’t have to with Barclays or Santander. Their apps took minutes to set up. Why have you made it so complicated. The same is with your website
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Mike Scanes
(@MikeScanes18) reported
@StMichael888 @AskNationwide How interesting! We’ve just got our account and tried to set up the app. Called N/Wide for help and was advised to go to a branch to get them to set it up! What a joke! Going to cancel the account.
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Lee Charles
(@lescarter27) reported
@AskNationwide the last 2 days I've been trying to use your Switch to Nationwide option on Internet banking. I keep getting the message we are experiencing technical problems. I also get the same message when I try using the Chat to us service
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David Harris
(@DavidHa62433407) reported
@AskNationwide My card has been blocked. I am in Greece and have no access to any money. My mobile will not allow UK calls. Emergency, please call on 0030 694 414 9973
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Paul Holman 💙
(@PaulHolman100) reported
@AskNationwide Why can't I email your sales team for clarification on an account issue ? #UnhelpfulChatSystem #EasierToChangeBanks
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Aew Figure Collecting God
(@AewGod) reported
@AskNationwide why when I try to order something with my card the card verification screen won't load so I cannot checkout my shopping please help
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Ronnie
(@RonnieE75) reported
@AskNationwide She has severe mobility issues so whilst I could take her - it will cause her some considerable difficulties to do. Is there anyway it can be done by phone?
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Eleanor Not My PM Do you know what Pacing means?
(@albaugh_er) reported
Well don’t try to use the Nationwide switch service. Emails that their own guidance says are spam, no accountability, hours on the phone and after 13 days still no switch. IT terrible, communication abysmal. Worse than useless. @AskNationwide
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Paul Holman 💙
(@PaulHolman100) reported
@AskNationwide Whether a Flex account can be used by a sole trader to accept income and make vat payments from. Different answers all over the net. No help from your chat system.
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Jennie!
(@kindcarer) reported
@AskNationwide Hi is there an issue with accounts today? As in shop and unable to transfer money from@my savings account?
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Ben
(@thebennyboy1) reported
@AskNationwide Trying to apply for a flexplus account but i keep getting redirected to the login page. Tried on Firefox & Edge but doing same thing, also happening when i try to apply through the Nationwide app.
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k a t i e
(@kaatieharrisonn) reported
@AskNationwide hi, just to let you know. There’s a part of your app saying there’s service issues But when I go onto your website it says everything is up to date. It’s been like this for a couple of weeks now
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Deborah Barlow
(@DJBeee) reported
@AskNationwide The reinstall seems to have done the trick . Just logged in and out of my account about 4 times in the last few minutes which previously I wasn’t able to do without shutting down my phone . Thanks
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F Smith
(@fsmith82) reported
@AskNationwide when is the app going to be sorted out? It crashes constantly & have to delete & reinstall every time I want to check my balance. Have only just switched but will be forced to move again as apps impossible to use.
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Julie Young
(@jules_young4) reported
@AskNationwide just wanted to give a shout out to your call centre staff and the staff in the Galashiels branch today for their help. Great customer service !
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Mike Scanes
(@MikeScanes18) reported
@AskNationwide just applied for Flex Direct account. Received cards etc. Your app is unbelievable impossible to set up! 2 calls to you and they couldn’t set up the app either. Was finally told to go to a branch where they will do it for us. Tried to cancel account can’t do that