Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 03/10/2026 12:15

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (37%)

    Mobile App (37%)

  2. Login (26%)

    Login (26%)

  3. Website (25%)

    Website (25%)

  4. Transactions (9%)

    Transactions (9%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Skipton, Caterham, Plymouth, Ipswich, Birmingham, Rugby, Gillingham, Edinburgh, Wembley, Stocksfield, Nottingham, East Dereham, Kensington, Eastleigh and Portsmouth.

Loading map, please wait...
City Problem Type Report Time
United KingdomSkipton Transfer
United KingdomSkipton Website
United KingdomCaterham Login
United KingdomPlymouth Mobile App
United KingdomIpswich Transactions
United KingdomBirmingham Login
Map Full Outage Map

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Trickaay1 Trickaay (@Trickaay1) reported

    @AskNationwide Get what resolved? the issue which you are still telling people isn't an issue?

  • GordGreenfield GG (@GordGreenfield) reported

    @AskNationwide Thanks Jo. It's pay day, who knew! Honestly, you'd think by now banks would cater for this. Just shows how low down customers actually are in banks' priorities. Not your fault. Best wishes, GG

  • CassNdu CassieN - Solidarite avec la France (@CassNdu) reported

    @AskNationwide Sorry but I don't find the word "should" terribly reassuring. Other banks don't seem to be having similar problems. Why do you advertise faster payments when they aren't.....

  • sarahdavywrites Sarah Davy (@sarahdavywrites) reported

    @AskNationwide still waiting for a transfer to go through from 9.30 this morning....no issues with my other bank, when will this be sorted??

  • Shani_intheUK Shani (@Shani_intheUK) reported

    @AskNationwide I have been on every online portal and phoned every number available but to no avail. It appears nationwide is staffed by people with no authority to help customers! Abysmal service

  • pravinsoni1811 Pravin Soni (@pravinsoni1811) reported

    @AskNationwide I have made payment to my credit cards and they saying pending from my bank and also the payments were verified via app but still not deducting if my balance and also my credit card has not received payment. Is there a problem can you urgently help

  • snarkbroom Mark Robson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@snarkbroom) reported

    @AskNationwide Hi Craig. I have done this but am still stuck on the Welcome screen. The app is working fine on my iPhone.

  • snarkbroom Mark Robson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@snarkbroom) reported

    @AskNationwide The app is still working fine on my iPhone. I will give it a few days and, if it is still not working on my iPad, I will be in touch again. Thank you all for your help.

  • wenshalftime Wendy Reed (@wenshalftime) reported

    @AskNationwide for the 2nd time I’m away from home and can’t get access to my own account. Super frustrating. Pls help

  • stevo1965 stephen henry (@stevo1965) reported from Rishton, England

    @AskNationwide I tried to make a bank transfer this morning to my monzo account, still waiting for it to go through now I'm overdrawn thanks to your 'system being down again ' when will my bank transfer go through?? This is happening more and more joke of a building society

  • sarahdavywrites Sarah Davy (@sarahdavywrites) reported

    @AskNationwide I've done this twice and got a stock response. Other tweets seem to show a wider issue with your payments. When will this be rectified?

  • mickhump Mick Humphries 🔶 🇪🇺 🇬🇧🇫🇰 (@mickhump) reported

    I’ve found an unexpected bonus to retirement. On hold to @AskNationwide listening to the awful hold music for 30 mins. If I was still working I’d have to hang up…. Get some staff 😡

  • susie_arnott Susie Arnott ☘️🕷🚴🏻‍♀️ (@susie_arnott) reported

    @AskNationwide @cathydevine56 I’ve also emailed you in your feedback form on website…no reply as yet. Speaking as a customer, I think you’ve put your foot in it here.

  • dfer_docs Dfer Docs (@dfer_docs) reported

    @AskNationwide It's OK I'd recognise an impersonation because thier customer services are better than you are.

  • MarinersRide Crypto Collector 🔺🦀🔆 (@MarinersRide) reported

    Sent Faster Payment from @LloydsBank acct. @ 00:34 and still not arrived, sent another from @AskNationwide Nationwide Building Society at 09:30 and that still hasn't arrived. Is Faster Payments down? #FasterPayments #Lloyds #Nationwide

  • OSRSFTW1997 Edosrs (@OSRSFTW1997) reported

    @AskNationwide... Can't transfer money to my other accounts that are not nationwide.. What's the problem? Been hours now

  • 6igantuar 6igantuar (@6igantuar) reported

    @AskNationwide @EnglandFootball She intentionally wears tight clothes and this is why I cannot stand women. She pretends she doesn't know what she is doing but everyone knows what she is doing, especially women. **** this ***** and everything she says.

  • Unpopzopinion Stylza MC (@Unpopzopinion) reported

    @realdoll03 @AskNationwide @Catheri21133125 Having exact same problem between Lloyds and nationwide today serena so hopefully we both have it in 2 hrs

  • lucy_chegwidden Lucy Chegwidden (@lucy_chegwidden) reported

    @AskNationwide my current account is missing from my banking app and direct debit payments are failing regardless of there being money in the account. I've tried calling customer service service and nothing please advise

  • shandreen Su (@shandreen) reported from Ashford, England

    @AskNationwide are you having issues i just tried to pay a bill and at their end says pending. Even though you guys have yet to deduct it from my balance.

  • Mike184720581 Mike (@Mike184720581) reported

    @AskNationwide why is your payments down yet again?? I've transferred money to another bank but payment has not reached the other bank!!! Getting ridiculous this is now!!!

  • violaholliman Viola💜 (@violaholliman) reported

    @AskNationwide I called the other day and they said they couldn’t help me as they can’t track the card

  • lmgiles88 Luke Giles (@lmgiles88) reported

    @AmexUK @AskNationwide @AskNationwide anything you folks can do to help reverse the payment? It's only been processed in the last couple of hours.

  • QueenC_1987 Ciára-Louise ☘ (@QueenC_1987) reported

    @AskNationwide Its been 9 hours since I transferred money from my account to my monzo account. Why is it taking so long? Why are nationwide pretending there isn't an issue with thier money transfers. Twitter is full of complaints and yet nothing from nationwide as to why this is happening.

  • GordGreenfield GG (@GordGreenfield) reported

    @AskNationwide Thanks. It's pay day, who knew! Honestly, you'd think by now banks would cater for this. Just shows how low down customers actually are in banks' priorities. Not your fault. Best wishes, GG

  • snarkbroom Mark Robson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@snarkbroom) reported

    @AskNationwide Just to let you know that your iPad app is not working. Are you aware of this?

  • snarkbroom Mark Robson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@snarkbroom) reported

    @AskNationwide Yes, it is. I can still use the app on my iPhone, so it is not a problem for me, but I just wanted to let you know about my experience with the iPad app.

  • snarkbroom Mark Robson 🏴󠁧󠁢󠁳󠁣󠁴󠁿🇪🇺 (@snarkbroom) reported

    @AskNationwide Yes, I do. I have turned the device off and on again but this still doesn’t help. I get to the Welcome screen and click on the “I have a Nationwide account” option but nothing happens.

  • pravinsoni1811 Pravin Soni (@pravinsoni1811) reported

    @AskNationwide Sorry I have done this is past via app and it’s instant showing the balance paid but currently my credit card company is saying it’s pending from bank side but when I look at my account nothing is pending nor debited to my account. There is an issue and please check and advise

  • jimbob7681 James Carter (@jimbob7681) reported

    @AskNationwide my money hasn't transferred can someone help