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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (25%)
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Login (17%)
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Transactions (15%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh, Westbury, London, Hackney, Wigston Magna and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Transactions | |
| Whitehaven |
Mobile App | |
| Dumfries |
Transactions | |
| Glasgow |
Mobile App | |
| Redhill |
Website | |
| East Kilbride |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Paul Hawxby
(@phawxby) reported
@AskNationwide Then it's not working normally and the issue should not be considered resolved until the backlog is processed. It's like a crash on the motorway and the road gets closed. Huge traffic jam, the road gets reopened and then declaring everything Ok ignoring the 20 mile tailback
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Lakes Aroma
(@lakes_aroma) reported
@AskNationwide account balance on the app not updating is it just me or is their an issue ?
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Sammi
(@xsammiloux1) reported
@YANGXAR @AskNationwide iv got the same problem. I can use my card but can not make payments to my card or account today.
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Jodie Clemnete
(@JClemnete) reported
@AskNationwide is there problems with account balances? I made a purchase but the money in still in my account and hasn’t been taken.
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Joycey
(@pauldevine1986) reported
@AskNationwide hi I am trying to make a withdrawal from my sky betting account to my nationwide account its not going through its being declined from your side has there been some issues blocking this just I used my card to make a deposit
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Claire Franklin
(@clairebear2507) reported
@AskNationwide is there an issue with your insurance? Trying to get through for 2 hours now
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TAL
(@TAL_Fanzine) reported
@AskNationwide any issues with online banking? My account balance is higher than it should be and I can’t seem to make payments online. No messages on the app.
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Can
(@_mamabearcan_) reported
@owlsfan4eva1991 @AskNationwide I’ve got this exact issue as well, gone over my balance which will leave me overdrawn. I’ve made a complaint. Not happy at all!
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barry whelan
(@barryj2745) reported
@AskNationwide 2 of my debit purchases are not showing on my flex account, are you having issues? If so when can I expect them to show on my flex account and to show my correct account balance.
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Cecilia Is Smart 💎
(@ceciliaissmart) reported
@cunardline my booking was cancelled because of @AskNationwide ongoing problems with visa payments. This is heartbreaking and doesn’t seem fair @ABTAtravel
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Joe McNally
(@_JoeMac86) reported
@AskNationwide When will it all be working again?
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Mrs Linda Parks
(@lindaparks71) reported
@AskNationwide hi... When will the issue of pending transactions not showing on my account be resolved?
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william connolly
(@williamconnoll9) reported
@AskNationwide come on nationwide, this is beyond a joke now why does there seem to be an issue with your services every4-6weeks... who can I make a complaint to
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donna cheer
(@donnacheer) reported
Having to leave my shopping at the checkout, thanks @AskNationwide more issues yet again with the bank. Think it's time to switch banks
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Tom Robinson
(@tom_rob90) reported
@AskNationwide @clairebear2507 I'm having the same issues. I've been trying to call all day but keep getting cut off with a technical issues message. When will this be resolved? #technicalissues
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Derry Girl 🔴⚪
(@NicolaDuddy3) reported
@AskNationwide Yeah, my banking app isn't showing anything since this morning. Is there an issue?
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Sophia
(@sophiadavis92) reported
@AskNationwide is there a problem with direct debits because as well as not being able to see anything pending from today. I had a direct debit due on 15th which has not gone out today
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Memivalley
(@memivalley) reported
@NicolaDuddy3 @AskNationwide Always an issue from one month to the next 🙄
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T
(@__TC___) reported
@AskNationwide Not authorising payments isn't helpful when i need to use my app to put electric & gas on. Any clue when it will be fixed? I have mobility issues d a disabled son, so i need access asap ( as im sure most of us do) these constant problems are getting beyond a joke
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GRVY Graham6
(@graham641) reported
Whoever the CTO is at @AskNationwide they need firing, these constant technical issues with payments are getting annoying.
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Muhammad Miah
(@MM8485550) reported
@AskNationwide But will my online access to the app be open or deleted
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Stavros03
(@Stavros031) reported
@AskNationwide I'm aware of your issues today and I've noticed that I've used my card several times today and whilst it said it was accepted the money isn't showing as spent in my account! Will this still be taken?
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Antony Brister
(@AntonyBrister) reported
@AskNationwide What do you class as securely? My wife rang this morning.. went through the security checks.. staff can’t help and worse still didn’t seem to understand why their response was not good enough or made sense.
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PASTA Mick
(@PASTA_Mick) reported
@AskNationwide is there an issue with the app? I've not been able to log in for the last two days.
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Jakna5ty
(@jakna5ty) reported
@AskNationwide currently abroad with medical emergency. Called flexplus emergency number all day. Automated response says they are Experiencing technical issues. Please advise
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London Hotspur
(@LondonHotspur) reported
@AskNationwide Will the current issues affect funds/wages being paid INTO Nationwide accounts? When do you expect the issue with Debit Cards to be fixed? Thanks.
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Adam James urwin
(@AdamJamesUrwin) reported
@AskNationwide @lakes_aroma This is clearly a wider issue so why is your website advertising that you're not experiencing any issues??...
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Matt Harris
(@Mattharris1973) reported
@AskNationwide I’m in Cyprus and unable to withdrawal cash!! My wife and son have the same issue! What’s going on? Plenty of funds in all accounts, had to resort to withdrawing cash from credit card at great expense! Not an ideal end to our holiday!
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Somersetflatroofingswltd
(@Somersetflatro4) reported
from
Wells, England
@AskNationwide you are a joke always having issues with technology
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Claire Franklin
(@clairebear2507) reported
@AskNationwide Thanks Emi, however everytime I call I'm either cut off or told there's technical issues. Urgently need advice