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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 48% Login (48%)
  • 25% Website (25%)
  • 17% Mobile App (17%)
  • 8% Transactions (8%)
  • 2% Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: City of London, West Bromwich, Ascot, East Harptree, Liverpool, London, Southminster, Luton, Rochdale, Colchester, Peterborough, City of Westminster, Poole, Ashford, and Great Malvern.

CityProblem TypeReport Time
City of London Website 7 hours ago
West Bromwich Login 9 hours ago
City of London Login 22 hours ago
Ascot Login 1 day ago
East Harptree Website 2 days ago
City of London Login 2 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • SteveB2706
    SteveB (@SteveB2706) reported

    @AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.

  • ItsOnlyStubbsy
    Firetrapdiva (@ItsOnlyStubbsy) reported

    @AskNationwide That'd be great if you didn't delete people's accounts from the app & tell them to go in branch if they want money, but they're housebound & calling up gets you passed from department to department with no actual solution. We'll be moving banks as soon as this issue is resolved

  • independencekat
    kathleen reid (@independencekat) reported

    @MattyCanPic @AskNationwide Im having a very similar problem , also funds not transferring from savings account.

  • Missamypacey_93
    Amy Marie 🤍🖤 (@Missamypacey_93) reported

    @AskNationwide is they a problem with transfers. Sent money to somebody and they not recieved it

  • Bazzinho9
    Barry McCann (@Bazzinho9) reported

    wonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time

  • 1066jacko
    Jacko 💙 (@1066jacko) reported

    @AskNationwide Hi Nathan, the only issue I have is that we didn’t receive any more texts as it says in the message?

  • Alpha2007D
    Dáireo (@Alpha2007D) reported

    Defo time to move accounts from @firstdirect to @AskNationwide. Went to my local post office—issue with their machine. Then local HSBC doesn’t accept cash & pointed to a branch in Reading! 🙄 Nationwide actually invested in a branch here. Tell me why I should stay, FD? 🛑👇

  • SmallSchool_KS2
    Small School RETIRED Teacher🙋🏻‍♂️ (@SmallSchool_KS2) reported

    @benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?

  • NickClitheroe
    Nick Clitheroe (@NickClitheroe) reported

    Hey @AskNationwide, your AI bot for customer service phone calls is dreadful. Get rid of it and just let us ring straight through to a human being please!

  • helairmike
    Helairmike (@helairmike) reported

    @AskNationwide complete disconnect between Nationwide travel insurance and their provider Aviva . It used to be simple but now it’s Aviva it’s impossible. Absolute nightmare trying to get hold of travel insurance documents and having paid £120 + premium

  • pawsbaws
    pawsbaws (@pawsbaws) reported

    @AskNationwide your current account application form is completely broken. When filling in the first page of details, I’m then told I “You need to update your mobile number” and start again. The form doesn’t even ask for my mobile number.

  • IAmMrA
    JA (@IAmMrA) reported

    @AskNationwide How do I cancel a Payment? I’ve ordered something Online and the website has turned out to be ‘unsafe’.

  • Johnboy014
    Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported

    @AskNationwide Thank you for the £100. A loyal customer 👍 Oops,not a loyal customer. At least the Ceo has a good bunch of 💷💷💷 🤔👏👏😡

  • misssamc
    Sam C (@misssamc) reported

    @AskNationwide any known issue around one time codes not being received? 🫠

  • georginabrown7
    georgina brown (@georginabrown7) reported

    @AskNationwide have been unable to transfer any money out of my account for 10 days. Always getting an error message- have been on live chat 3 times and nobody able to fix this issue This is not good enough. I will have bills bouncing from another account if I cannot transfer

  • JohnnyRep74
    Rep74NL (@JohnnyRep74) reported

    @AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring

  • uniiqverse
    𝐮𝐧𝕩𝐪. (@uniiqverse) reported

    @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

  • angry_goblin
    😈 Angry Goblin ن (@angry_goblin) reported

    @AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?

  • AshDavidsonUK
    Ash Davidson (@AshDavidsonUK) reported

    @financefraz @AskNationwide Yeah was a shame, turned out that if your rejected at any point it’s on system for all applications. The first one got rejected due to a format issue with one of the inputs 🙄

  • TerminallyChimp
    John Rogers (@TerminallyChimp) reported

    @AskNationwide I can’t amend any standing orders, hasn’t been working for days. Just errors, “something has gone wrong”. I can amend, change or add any standing orders. Pretty basic stuff, frustrating.

  • DonnachadhMc
    Donnachadh McCarthy (@DonnachadhMc) reported

    Bugger. Here we go again. Why are even @AskNationwide screwing their existing home insurance customers? Just got told I have a FORTY % increase in my premium for next year!! The @CooperativeBank did the same to me when I was a long time customer.

  • mattleslie74
    Matt Leslie (@mattleslie74) reported

    @AskNationwide Your automated service is hopeless. Took eight minutes of being given the runaround & having to answer the same questions over & over before I got through. Also, your app (for Android) is not working when verifying a payment I've made to a third party.

  • lisas0504
    Lisa Schwartz (@lisas0504) reported

    @AskNationwide please can you help. I have a flex regular saver that finished 4th July. I have deposited up to June. Can I put one more on 1st July or have I reached the end. Thanks

  • JordanPostingX
    Jordan (@JordanPostingX) reported

    @AskNationwide It was a simple query. Some people can't even do simple tasks. Quit your job and let someone else do it that actually wants to help customers. I don't need to call up and give my blood group, star sign, favourite colour etc for you to tell me whether you use 1st or 2nd class mail

  • aftabamon
    Kaleem Aftab (@aftabamon) reported

    @AskNationwide none of the numbers to call from abroad work? It's impossible to reach you!

  • Southbourne101
    Southbourne 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁷󠁬󠁳󠁿🇫🇷 (@Southbourne101) reported

    @MichaelFra89678 @AskNationwide Just have a look on the website about qualifying current accounts. Honestly the hoops you have to jump through just to get £100.

  • maryphillips22
    Mary (@maryphillips22) reported

    @AskNationwide It is still happening, I can’t log in

  • SkhTrains
    SkhTrains (P) (@SkhTrains) reported

    @MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.

  • ianross48395988
    ian ross (@ianross48395988) reported

    @AskNationwide I am a director of a Landscaping company. After spending hours arranging a contract with a Nationwide customer whom I met at his home had lenghty discussions and agreed a contract he signed and asked to proceed. NATIONWIDE text him, called him witheld Payment! Said it was a SCAM!

  • JonPertwee1919
    3rd_Doctor 🏴󠁧󠁢󠁥󠁮󠁧󠁿 💙💛🤍 (@JonPertwee1919) reported

    @AskNationwide Young lad with a disability, having difficulty opening an account and doesn't know why. Goes into your Goole branch - they can't help him and give him a number (seemingly a Head Office). Requires account details. Nice. How does he do that? Refer to the above.