Is Nationwide down?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (36%)
-
Website (26%)
-
Login (25%)
-
Transactions (9%)
-
Withdrawals (2%)
-
Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Nottingham, East Dereham, Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch, Crawley, Sutton in Ashfield and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Transactions | |
| East Dereham |
Mobile App | |
| Plymouth |
Transactions | |
| Kensington |
Login | |
| Kensington |
Withdrawals | |
| Kensington |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Liam O'Leary
(@Tablespider) reported
from
Bolton-le-Sands, England
@AskNationwide - hi. I can access my accounts etc, using my Face ID but my wife can’t get in using hers, the screen shows “We (you…) are having technical issues…”. Her Face ID works well with all her other apps so what could be wrong?
-
Lord Grant Taylor
(@Drhakos5_D2) reported
@AskNationwide I've tried logging into the mobile app all day and get a message saying that it's down, but when I check website it states everything is running normal
-
Ricky K
(@ricky____k) reported
@AskNationwide hi there, just looked into this. it doesn;t seem to show my name or address on the current statement. problem i have is i have switched to you and my ISA needs to see the statement to make it my nominated bank account.
-
Andrew Melvin
(@andrewmelvin94) reported
@AskNationwide I applied for a new flex direct account on Sunday and it says it was accepted. In the email in said I would hear within 5 working days with an update. I haven’t heard anything yet
-
Lord Grant Taylor
(@Drhakos5_D2) reported
@AskNationwide Hi, I deleted the app and reinstalled and still have the same.issue
-
Dan_Vevers
(@Vevers07) reported
@AskNationwide @SamsungUK Had my Visa card removed from Samsung Pay at 2am last night - now when I try to add it back, I get an error message saying "card information not valid". It was working fine up until now, not sure what the problem is? Nationwide still shows as supported.
-
Christian 💙
(@hanny1973) reported
@AskNationwide hi - the app hasn’t been working since I updated to iOS15, is there a fix planned?
-
Alex Colston
(@colstalex) reported
@AskNationwide How do I de-register from PAYM? Can’t find any help on this anywhere.
-
dralisonmbeaney
(@dralisonmbeaney) reported
@PharmaAdam @AskNationwide What an awful shame. I hope your Dad has recovered from that ordeal.
-
Richard Lingard
(@RichardPLingard) reported
from
City of London, England
@MarkMillarx889 @AskNationwide Hi Mark, I’m simply offering service fee. If it’s illegal I do invite someone to come and arrest me for trying to take care of my parents. It would stop the pain of having to do so. I feel like I’m the very first person on the planet to have parents with dementia.
-
Sandrine Gonnet
(@sandrinegonnet) reported
@AskNationwide my mortgage is due for renewal haven't anything from you. Was on hold for 15 mins to be told Nationwide transferred me to another mortgage company? Appalling service! What to do next to speak to someone helpful??
-
Adam McCormick
(@McCormick18) reported
Fantastic customer service by @AskNationwide today. Answered & issue resolved in few minutes-all while being friendly. #astheyshouldbe
-
Rich
(@Rich76612852) reported
@AskNationwide Diabolical service today. Trying to get advice on my Flex Plus Account Travel Insurance. Firstly put through to a dead number, had to call back again and was put through to a continuous loop. Eventually found a direct number for NationwideUKI and the same thing happened Ffs!
-
Mark Lunn
(@marklunn14) reported
@AskNationwide Just tried that but it still keeps crashing and saying technical problems
-
D
(@Welshdumbchick1) reported
@AskNationwide Is there an issue with online bank transfer? I am due payments but all are having trouble with online transfer despite correct details.
-
Stephen Payne
(@PayneStephen) reported
@AskNationwide is there a problem with savings accounts. My son trying to put more than 200 in one and it won't let him
-
Ricky K
(@ricky____k) reported
@AskNationwide Hi there... yes i have gone online as instructed by you above. But as explained, it doesn't show my name or address.... so i don't know how i can resolve this issue ?
-
Stephen Payne
(@PayneStephen) reported
@AskNationwide Just opened a savings account on the app, its an instant access one, it's not a ISA. Just didn't think they'd have a cap. He's only 16 if that has anything to do with it
-
Fem80
(@TFaye79) reported
@AskNationwide 2nd month running you've left me financially vulnerable AND your advisors REFUSE to resolve this simple issue. I AM FED UP!! No mgrs available, no complaints people, what is going on NBS?
-
Luke Macartney
(@LukeMacartney2) reported
@AskNationwide I’m trying to send someone money but it says theres a technical problem, but on the website it says theres no issue, what do I do?
-
little miss penn
(@little_penn) reported
@AskNationwide could someone please have the decency to get back to me regarding our re mortgage application. We are existing customers and the lack of customer service we have received despite numerous calls is disgusting!
-
Richard Lingard
(@RichardPLingard) reported
@AskNationwide The problem is with your bank refusing to give me and my parents access at the same time. I confirmed with the office of the public guardian that I have all the correct documents which have been registered with you. You can still get the £2000!
-
Rich
(@Rich76612852) reported
@AskNationwide Thanks - appreciate that. However it is not that straightforward as it will involve listing existing medical conditions. I have an appointment now and will have to try again tomorrow. May put in a complaint with your CEO as the service is non existent.
-
Mark Lunn
(@marklunn14) reported
@AskNationwide my banking app isn't working but your status says no issues with service?
-
JJ
(@Colehole0) reported
@AskNationwide Orpington, they told me yesterday it was a countrywide problem
-
Andrew Till • Mr. EV
(@tillathenun) reported
@defmech @AskNationwide @monzo That's good to know. Also no issue with Barclays. It's just a payment reference after all! I'm paying builders regularly right now. I just want to change the invoice number each time. It's maddening!
-
Margaret Law
(@MargaretMaestro) reported
@AskNationwide is there an issue with your android app? When I log in it says there's a technical problem and signposts the service availability page which doesn't even load. Have tried restarted my phone. Just wondered if it's only me experiencing issues?
-
Sandrine Gonnet
(@sandrinegonnet) reported
@AskNationwide trying to write a complaint but the system logged me out before I have time to put my name in. What happened to you? Despicable service!
-
Jack Preece
(@JackPreece01) reported
@AskNationwide It isn't letting me transfer any money on my banking app. Its saying you're experiencing technical issues. What's going on?
-
John Dunnet
(@AgileJohn) reported
Horrible customer experience @AskNationwide POA digital banking, apps transfers a nightmare