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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Website (27%)
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Login (25%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Nottingham, East Dereham, Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch, Crawley, Sutton in Ashfield and Luton.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Transactions | |
| East Dereham |
Mobile App | |
| Plymouth |
Transactions | |
| Kensington |
Login | |
| Kensington |
Withdrawals | |
| Kensington |
Website |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Richard Fletcher
(@BackofBeyondS35) reported
@AskNationwide Kyle with respect, there obvs is an issue otherwise you and your colleagues would be having a quiet night. Your customers need a dependable service from you and not have all this hassle NYE. I have bills to pay and shopping that needs to be done. Sort it out!
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Paul
(@Paul96626327) reported
@AskNationwide @JadeJenkins_xo Ur really peeing me now kyle most people are waiting for the benefits or wages which all get paid today so don't come ur BS about if our money isn't showing by 6am contact the sender of the payment. its clear you making that comment there is an issue
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Julie Lunk
(@JulieLunk2) reported
@AskNationwide @mrjay1506 Oh dear Kyle, someone’s in denial.. There clearly is an ISSUE. Everything is certainly not fine and dandy is it??
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Paul
(@Paul96626327) reported
@AskNationwide @LynseyMMorris You said this over an hour an half ago robot Kyle. We know your a bot but pew off with the same old script Everytime there's an issue
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Laurence Holland
(@laurence_dh) reported
@SkyNews @AskNationwide systems are clearly down again and the teams are just ignoring and refusing to answer people leaving me on danger
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MrJay1506
(@mrjay1506) reported
@AskNationwide I agree...the amount of people with the same complaint of no money tonight surly someone must realise there is a problem 😑
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Laurence Holland
(@laurence_dh) reported
@AskNationwide please help urgent problem wages and a faster transfer have been made into my account, I’m now stranded side of road with no petrol and no money available despite it being paid in. Already have a number of charges from last time. I have a sick child with me
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William welsh
(@William87102886) reported
@AskNationwide @jonblackford79 How can you say you are not experiencing any issues when it seems nobody with Nationwide has received any BACS payments yet?
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Julie Stribley
(@StribleyJulie) reported
@AskNationwide @StuartRidley8 6 am is not your standard. Check Down Detector. You clearly have a problem you're not aware of yet.
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Stacey
(@Staceytamara1) reported
@CaraWilliams09 @AskNationwide That's the problem the fact there is clearly a problem and they deny it. The odd one or two transfer but its everyone.
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Cara Willams
(@CaraWilliams09) reported
@LynseyMMorris @AskNationwide They don’t care when it was down for 24 hours I was charged for having to cancel appointments and late fees for payments and they don’t even say sorry.
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Richard Fletcher
(@BackofBeyondS35) reported
@AskNationwide Kyle with respect, there obvs is an issue otherwise you and your colleagues would be having a quiet night. Your customers need a dependable service from you and not have all this hassle NYE. I have bills to pay and shopping that needs to be done. Sort it out!
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Charlie H
(@Charliefarliela) reported
@Christi64582081 @AskNationwide Christine, me too me too. Errors and faults can be forgiven but this poor level of customer service is unacceptable. It seems that the operators have absolutely no empathy. I have another account elsewhere. Nationwide I'll be contacting you tomorrow to close my account.
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Lorna
(@lozunicorn) reported
from
Dumbarton, Scotland
@AskNationwide My payment has never been later than 00:15 arriving in my account, and the volume of tweets about this suggest there is a problem. I have bills that I've stayed up late to pay tonight, I'm just going yo have to hope it's there and I have enough electric on the meter to find out.
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🌛🦋 MissNixynix🦋🌜
(@nixynoo82) reported
@AskNationwide @BackofBeyondS35 If there is no problem how come not one persons payment has not gone in? And why is everyone complaining?
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Charlie
(@CbBrudenell) reported
@AskNationwide Well someone said in the next hour now it’s back to a vague answer.. I think everyone would appreciate more transparency with any issues your having.
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tina line
(@tsl1212) reported
@AskNationwide has there been some changes payments not in anymore by 2am and phone service no longer 24 hours waiting for payment nt in
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Stacey
(@Staceytamara1) reported
@CaraWilliams09 @AskNationwide I agree with you it's terrible and yes the response doesn't leave me reassured. I really am contemplating leaving as the response offered doesn't give me reassurance
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Rhys
(@wwfcrhys) reported
I would suggest that by the amount of complaints you’ve had already that there is a problem with payments, where are my wages @AskNationwide
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MrJay1506
(@mrjay1506) reported
@JulieLunk2 @AskNationwide I agree...the amount of people with the same complaint of no money tonight surly someone must realise there is a problem 😑
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Jonathan Blackford
(@jonblackford79) reported
@AskNationwide Usually it’s 12.10am without fail - everyone seems to be having issues
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Stuart Ridley
(@StuartRidley8) reported
@AskNationwide If you are having issues tell us ......dont leave everyone not knowing what's going on
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𝕛𝕒𝕕𝕖𝕖𝕖𝕖𝕪𝕜𝕚𝕟𝕤𝕤♡
(@JadeJenkins_xo) reported
@AskNationwide But there’s so many people who also haven’t had their payments, I’ve never not been paid my benefits it’s a problem on your end please can you fix it soon?
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kelly hutt
(@kellyhutt5) reported
@Southparkkyle1 @AskNationwide No and there are a few ppl on fb also having the same issue
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ᴅᴇɴɪsᴇ sᴏʀᴀɪᴀ
(@dns_jpg) reported
@AskNationwide what is going on with payments? I’ve been waiting since 12AM and no money has been credited into my account. Can you guys fix this please because there is NO way I’m going into the new year broke!
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Cara Willams
(@CaraWilliams09) reported
@Staceytamara1 @AskNationwide This is the last straw. There is a guy saying they hope to have them with us in an hour so there is clearly a problem - why don’t they just admit it :(
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Julie Stribley
(@StribleyJulie) reported
@AskNationwide @LynseyMMorris Been banking with you for 16 years. Please don't gaslight people. It's turned over at stroke of midnight every other time until these last two issues.
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Eat with us
(@Eatwithus4) reported
@AskNationwide @laurence_dh THATS A LIE!! IT WAS THE SAME LAST WEEK FOR CHRISTMAS!!! FIX UP
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l
(@Esarubbish) reported
@AskNationwide same has many others today we are expecting husband esa. ( normal payment day)And my carers allowance today ( because Monday is a bank holiday. Neither have test gone in. And normally do just after midnight is this a problem with you or dwp
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Julie Lunk
(@JulieLunk2) reported
@AskNationwide @JadeJenkins_xo Err Kyle, it’s not the SENDER that’s the issue, it is ENTIRELY down to Nationwide!! Don’t you dare try pass the blame on to someone else! God I swear, my patience is running paper thin..!!