Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 11/30/2025 02:00

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (47%)

    Mobile App (47%)

  2. Website (25%)

    Website (25%)

  3. Login (14%)

    Login (14%)

  4. Transactions (8%)

    Transactions (8%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (3%)

    Transfer (3%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: London, Leigh, Neath, Plymouth, City of London, Manchester, Leeds, Oxford, Hinckley, Reading, Stoke-on-Trent, Alfreton, Harwich, Ilkeston and Waltham Forest.

Loading map, please wait...
City Problem Type Report Time
United KingdomLondon Website
United KingdomLeigh Login
United KingdomNeath Login
United KingdomPlymouth Login
United KingdomCity of London Transactions
United KingdomManchester Mobile App
Map Full Outage Map

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Joannaryan77 Joanna ryan (@Joannaryan77) reported

    @AskNationwide banking down yet again?

  • judiffa_ the big idea (@judiffa_) reported

    @AskNationwide you need to get your app working ASAP! I can’t make transfer money into my current account !!

  • iSanjay88 Sanjay (@iSanjay88) reported

    @AskNationwide your banking app is down can’t view any information on my accounts, can’t do anything. What is going on ???

  • Joannaryan77 Joanna ryan (@Joannaryan77) reported

    @truth___teller_ @AskNationwide A joke yet they saying no issues how comes on banking it says working as quick as we can maybe staff should have more insight before commenting no issues!!

  • chutuk Andy (@chutuk) reported

    @AskNationwide Hi, I received a replacement debit card today as the contactless chip stopped working on the previous one. The new card has a different 16 digit number. I thought replacements due to expiry/damage kept same number. Is this not right?

  • Taylormeister Graham Taylor (@Taylormeister) reported

    @AskNationwide @truth___teller_ I can’t access my Flexdirect account on the iOS app or via Web.

  • Nala9971 Nala997 (@Nala9971) reported

    @AskNationwide i got a new debit card and the contactless isnt working. The chip and pin works and putting it in the machine and taking out cash works too. How do I activate the contactless?

  • c_a_griff Carys (@c_a_griff) reported

    @AskNationwide Thanks Jon but this is an issue I am going to have to take further. I’m afraid an online chat won’t be sufficient enough. Have a great day. Please tell nationwide to drag their sorry *** into the 21st century and have email.

  • grahambishop05 Graham Bishop (@grahambishop05) reported

    @AskNationwide Sounds good but I'd have to clear my overdraft first... not that it will be an issue, what about a loan and a credit card I have with them, could I switch them to nationwide or would they have to stay with natwest?

  • echopark24 David Echo Guild (@echopark24) reported

    @AskNationwide Are any services down? Trying to update a foam but getting a system error and to try again. Tried different browsers and computers but still the same error.

  • elliscashmore ELLIS CASHMORE (@elliscashmore) reported

    @AskNationwide #Nationwide customer services have emailed me: "Speak to us online through our webchat: we’re here between 8am and 7.45pm, seven days a week." Are they mistaken? I can't find the webchat. Is there such a facility? All I need is my 2018 statement.

  • Ohh_Noo Hail O (@Ohh_Noo) reported

    @AskNationwide trying to use your App to send money and it's not working. Is there a wider problem

  • echopark24 David Echo Guild (@echopark24) reported

    @AskNationwide We're trying to send information so we can get an advance on our mortgage. But everytime we try to complete the form, we get a system error from the website.

  • justice8726 Justin (@justice8726) reported

    @AskNationwide @independencekat I'll second that... can't access anything at the moment! Why has there been so many problems recently!

  • elliscashmore ELLIS CASHMORE (@elliscashmore) reported

    @AskNationwide #Nationwide customer services have emailed me: "Speak to us online through our webchat: we’re here between 8am and 7.45pm, seven days a week." Are they mistaken? I can't find the webchat. Is there such a facility?

  • Ohh_Noo Hail O (@Ohh_Noo) reported

    @AskNationwide @truth___teller_ There is a problem. I can't make a payment using the App. Need to try online still.

  • c_a_griff Carys (@c_a_griff) reported

    @AskNationwide is there an email I could use for customer services? Can’t seem to find one online.

  • elliscashmore ELLIS CASHMORE (@elliscashmore) reported

    @AskNationwide I wish to access my Flex account statements from 2018. Please advise. They are not available online.

  • IanPark48079366 Ian Parker (@IanPark48079366) reported

    @AskNationwide your app won't let me access my main account or send money. What's going on

  • IanPark48079366 Ian Parker (@IanPark48079366) reported

    @AskNationwide @truth___teller_ It isn't working correctly. The fact you don't know this is worrying

  • tas8583 Tas Stokes (@tas8583) reported

    @AskNationwide Good morning. I keep having issues with paying by card. Declined this AM again at the local garage, I have funds, wouldn't even allow me cash out the machine. How embarrassing. Not the first time this has happened both me and my partners cards...

  • tugoclub Tu-Go (@tugoclub) reported

    @AskNationwide Hi Jo. I was but it appears as though it was an issue with the network. Problem solved.

  • independencekat kathleen reid (@independencekat) reported

    @Kelly_Jackson88 @AskNationwide ..yet when anyone comments, they aren't aware of any issues .. just adds insult to injury.x

  • j_bugden82 Jay (@j_bugden82) reported

    @AskNationwide banking app can't be down again surely? Just tried to make a payment and it keeps timing out. How does this keep happening??

  • beakerkev Kevin Fisher (@beakerkev) reported

    @AskNationwide I am getting a 'Sorry, we're unable to show you all your account info at the moment. This also means you’ll be unable to make payments from some accounts. We’re working to get things back to normal as quickly as we can.'

  • CaraWilliams09 Cara Willams (@CaraWilliams09) reported

    @AskNationwide is there going to be an issue with incoming payments tonight seeing as so many will be being made early due to Easter? Have you put anything in place to manage them?

  • independencekat kathleen reid (@independencekat) reported

    @justice8726 @AskNationwide ..we have never had a decent explanation about all this and that really doesn't help.

  • Joannaryan77 Joanna ryan (@Joannaryan77) reported

    @AskNationwide @Kelly_Jackson88 It is down cos mine down too can’t transfer payments!!

  • oldposhpete Michael Wade (@oldposhpete) reported

    @AskNationwide What a joke, got junk mail from Nationwide today saying 'Grow your savings with an ISA' then offering a paltry 0.8% on a 1 yr fix - how about cutting your fat cat salaries/profits and pay savers more instead

  • 48notwrong Dame Lippy Pongstocking VC (VERY CROSS ) (@48notwrong) reported

    @AskNationwide when will the app be working again ?