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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (32%)
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Login (29%)
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Website (25%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Horsham, Hayes, High Wycombe, Congleton, Elgin, Dunstable, Andover, Milton Keynes, London, Manchester, Skipton, Caterham, Plymouth, Ipswich and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Login | |
| Hayes |
Transactions | |
| High Wycombe |
Website | |
| Congleton |
Transactions | |
| Elgin |
Login | |
| Dunstable |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Laura Rolph
(@Laura_coucill) reported
@MattAshman17 @AskNationwide Has this worked for you as my app still isn’t working?
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emma
(@cinderemma__) reported
@AskNationwide i am begging you to tell me why your app is so ****
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Greg Trumper
(@Gunnerdon4) reported
from
Milton Keynes, England
@NatWest_Help My mobile app is still not working ! Bletchley branch don't do android MK Branch gave me link don't work @AskNationwide here I come 😤
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Kro
(@KrojanUK) reported
@AskNationwide Can Nationwide members adjust the contactless limit down from the new £100 limit? I don't feel comfortable or happy with that amount if my card happens to get lost and someone unscrupulous finds it and has a mini spree at my expense.
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Pete Wiles
(@shetlandwolf) reported
@AskNationwide morning, I made a purchase last Monday however, even though the money is in pending, there was an error on returning to the checkout. The company has no reference of my purchase and money after 6 days is still in pending. Contacted company but had to help.
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StillFone
(@FoneStill) reported
@AskNationwide At the Holborn Branch they offer NO SERVICE and they laugh at you when you want to pay in a cheque.
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Obi Marsh Kenobi
(@chrismarsh1983) reported
@AskNationwide Proper useful that turned out to be all they told me to do was ring you as they couldn't look into the issue
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Laura Rolph
(@Laura_coucill) reported
@AskNationwide @LiamChapman86 I am having the same issue with the app
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Natalie Francis🖤🤍
(@nats148) reported
Text at 07:43 from @AskNationwide to report suspicious activity on my account, card blocked and investigation in place by 08:00 👏🏻 Thanks for the help.
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Matt Ashman
(@MattAshman17) reported
@Laura_coucill @AskNationwide Yes working fine now
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Dave
(@d_flowerdew) reported
@Visa @AskNationwide @RoughRunners who’s responsible for my refund? I paid £289 to Roughrunner for 10 tickets in 2020! Event was cancelled then Rough Runner went into liquidation. My bank have said as each item is under £100 I’m not covered by section 75. Any help?
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Joe Tiedeman
(@milkyjoseph) reported
from
Cheltenham, England
@MattAshman17 @AskNationwide I believe they have code which makes the app only work on GA releases, any developer or public betas just don’t work, on purpose. The stock response is simply that they don’t support beta releases. 😔
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Dumpty ******
(@Dumpty148) reported
@Richardmcfc @AskNationwide I have made multiple reports to the support team about my account being banned and nothing came out of it till i got to know about Multitask_Support on Instagram through a friend. I decided to give it a try and everything came out positive, I’m sure he’ll be of help to you
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Karen Hughes
(@karenbhughes100) reported
@AskNationwide When I called nationwide insurance they gave me Assurant’s telephone number which is no longer valid, and they haven’t responded to any of my emails. They are impossible to get in contact with.
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Matt Ashman
(@MattAshman17) reported
@AskNationwide is there a problem with your banking app? It has suddenly, and annoyingly, stopped working on my phone. I’m running iOS 15.1
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Frances Gail Brown
(@francesbrown111) reported
@AskNationwide help please. I've just tried to deposit a cheque at the ATM but although the envelope went in it said transaction failed. But the cheque has not been dejected. Now the ATM won't work at all. Thank you.
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Obi Marsh Kenobi
(@chrismarsh1983) reported
@AskNationwide hey i got a text today asking me ring regarding my mortgage but I either spend my lunch break on hold or can't ring by time I get home as you're lines are closed? Any help you can offer?
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SmellyCarrot
(@CarrotSmelly) reported
@AskNationwide please help I paid some money in this morning and it’s not Aaron *** my account yet. Elly
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RustyGecko
(@GeckoRusty) reported
@AskNationwide Why are you the only bank in the country not to allow scan cheques into your app? If you can't find programmers I can help. If your management can't see why it's important, get jobs in another bank before you go under. See Monzo etc.
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Liz Holder
(@lizzie34198) reported
@AskNationwide As a customer of Nationwide, are you allowing us to set our own contactless limit now that it has gone up to £100? I would prefer a lower limit than that.
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Karen Hughes
(@karenbhughes100) reported
@AskNationwide @Assurant My daughter has phone insurance with nationwide through your flex plus account. She claimed for a screen repair, sent her phone to your recommended repairer and it has been returned with a broken microphone. She cannot use her phone for phone calls now.
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David
(@anf_96) reported
@Richardmcfc @AskNationwide Recently the support service are very annoying,the same issue happened to me and I was recommended to a hacker called Dellycrack22 on Instagram who helped me out
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Richard Carter
(@Richardmcfc) reported
@AskNationwide it’s been over a week now and still I can’t use my app I have no idea what money I have or don’t have I can’t pay bills. This is disgusting no support or help from nationwide at all.
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Zachary Merton Babe
(@ZacharyMertonB) reported
@AskNationwide poor service at your Bognor Branch. Covid is no excuse for bad service, it is not acceptable to make customers wait unnecessarily! 3 staff standing & talking doing nothing, customers waiting and only 1 cashier working! #poorservice #needtoimprove
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steve scantlebury
(@stevescants) reported
@AskNationwide Hi I have been trying call but wait is so long. I have just been waiting and somebody’s answered and put the phone down. This is so infuriating.
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Keith Nason
(@Keith_Nason) reported
@AskNationwide I have had a reply from your complaints team but the reply was far from satisfactory. Shame you think it is acceptable to set a system that just cuts people off after waiting to be answered for 1 hour. Should have spent the time looking for a more customer focused organisation.
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Jim Wendt
(@JimWendt8) reported
@Richardmcfc @AskNationwide Exactly the same thing I faced and when I tried contacting support for almost two months and all I got was automated robot replies, and no answers I resulted to Multitask_Support on Instagram and they got everything to work in few mins
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Richard Carter
(@Richardmcfc) reported
@AskNationwide You not helping. Over a week without access to my account and no one willing to help
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Lauren 🦋🌸🐬☕🎶
(@DiamondDaysXO) reported
@AskNationwide Hi, I made a transaction online but it came up with an error but still has taken my money. Not received any booking confirmations or in the bookings of my account. I can't get hold of the company to help. What number do I ring to stop this transaction please?
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Harrison Maddocks
(@HarrisonMaddoc5) reported
Fix your app asap please @AskNationwide x