Is Nationwide down?

@DavidBowdley @AskNationwide Thanks David , unsure what phone you have, my iPhone definitely needs restarting. So as you definitely know about this @AskNationwide why the denial and surely there must be a plan to fix. This is probably losing us customers 😩

@AskNationwide @mickhump Nationwide is aware of this issue as I’ve told them about it before. You don’t need to reinstall the app you just need to swipe up and close it and the restart the app. No need to restart the phone. It does need resolving though.

@AskNationwide been with you for 20 years! Need help but can't get through to you! Insane. #jokes..... Your contact number 0345 7302011 is a complete wind up! Honestly this is stress no one needs

@AskNationwide any ideas why faceid won’t let me into my nationwide app. Says service error? Also I’m unable to deposit funds into my Freetrader app which is linked to the nationwide app. Also service error reported from the nationwide app?

@AskNationwide Yes. Happens about once a week. Restarting phone resolves it. Unsure how you don’t know about it. Been happening for a year and a lot of friends have this issue.

@AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

@AskNationwide I checked that it is the most recent version- I have no idea why it stopped working- I’ll uninstall and reinstall and hope that resolves it

@AskNationwide Hello, I've just had two cheques cashed for me today, one for £200 and one for £300... However it has read the £300 as £200 and that's what is shows up as in my pending transactions, is there a way to fix this?

@AskNationwide Hello, I've just had two cheques caused today, one for £200 and one for £300... However it has read the £300 as £200, is there a way to fix this?

@AskNationwide when is the app being updated- it’s stopped working - I have to continuously switch my phone off and back on in order to view my accounts!

@AskNationwide The order was cancelled by merchant due to stock issues. No money was taken. Just seemed strange that the Pending Transaction was still present despite no money ever being requested. It’s been 6 days now.

@AskNationwide is there an issue with COP on the banking app

@AskNationwide are you having technical problems? Your mortgage calculated seems to have lost the plot? Monthly payment of £8k??

@AskNationwide Im worried as I am due to complete in 7 working days that I may not receive the closing statement in time. If i went into a branch would they be able to give me it there and then? Thanks

@AskNationwide I’m trying to do it through the @freetrade app which talks to the nationwide app. Never had a problem until today. Quite frustrating when I’m trying to buy stocks when they’re low.

@AskNationwide I just spent 40 mins applying for a mortgage. Went to pay the fee and said there was a problem taking payment and now all the data has gone. Are your systems down. I cannot phone anyone for help?

@AskNationwide why does your site say your lines are open till 8pm? If I’m calling now and it’s not going through?

@AskNationwide credit card got temp block (again) after spending £5.30 with @Stonegate_Group at the @RedLionBushey even after passing text one-time-code verification - please fix your systems ;-)

@AskNationwide hi I have paid a substantial amount off the personal loan I have with you, wondering why my monthly payment hasn’t gone down.

@AskNationwide hello, how do i go about getting a closing statement for my help to buy ISA?

@AskNationwide I have a problem with my card/account. All I’m after is an actual person to speak to

@AskNationwide so the branches are shut, the telephone service just tells me to ring back later, any chance!?

@AskNationwide my payment has been ‘not authorised’. Have more then enough in my account. What could the problem be, and what can I do to fix it. Need to use it ASAP

@AskNationwide I would really recommend you tell you call agents to speak to your customers properly, we have just been spoken down to,was told to take him off speaker when he wasn't even on speaker,did not seem interested in helping us, that is really shocking, will go elsewhere

@AskNationwide I will do shortly, the main issue was carrying on after it tells you the payee can't be checked. But now they've confirmed that's OK I will go ahead. Thanks

@AskNationwide is there an issue with the online loan application form? I click review loam after entering my finance details and go no where everything is filled in. Error at the top says sort this but not what needs sorting

@AskNationwide woeful customer service! I raised a visa dispute in July still waiting to be resolved. When I phone (no one ever gets back to me) to be told that someone will phone you back as no one seems to know what’s going on. Asked for the same info 4 times Shocking!

@AskNationwide is anyone else having problems with these dreadful people? I wouldn't advise anyone to bank/use credit services with them, they are the absolute pits @TheFCA I will be making a formal complaint about their services, please can you confirm I make it to yourselves?

@AskNationwide I am not asking to discuss this case. I am asking to discuss the issue of @AskNationwide repeatedly fobbing off APP Fraud victims & not applying the CRM Code until a journalist or consumer campaigner intervenes. It does not go un-noticed & your CEO must act to stop it happening.

@AskNationwide Please sort your customer services out. Spent 45 min on hold to speak to someone and have given up.