Is Nationwide down?
Some problems detected
Users are reporting problems related to: login, mobile app and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 18: Problems at Nationwide
Nationwide is having issues since 05:40 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (30%)
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Mobile App (30%)
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Website (25%)
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Transactions (10%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Gloucester, Bromsgrove, Wishaw, Manchester, Chester-le-Street, Downham Market, Hounslow, Northampton, Havant, Exeter, Horsham, Hayes, High Wycombe, Congleton and Elgin.
| City | Problem Type | Report Time |
|---|---|---|
 Gloucester |
Transfer | |
| Bromsgrove |
Transactions | |
| Wishaw |
Website | |
| Manchester |
Website | |
| Chester-le-Street |
Website | |
| Downham Market |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Rich Davies 🏴
(@richdavieswxm) reported
@AskNationwide hi, is there an issue with sending transactions from nationwide to sterling bank?
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Chef G
(@ChefGarethS) reported
£43.40 instead of £25.00. Our rail system is broken, and a broken incoming payments system from @AskNationwide just exacerbates the problem. Being poor just costs too much money 💔
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Lucy Dwyer
(@LucyDwyer6) reported
@AskNationwide @JoeEDwyer I don’t think you do appreciate it India. Yes, it is very far from ideal. I have patiently waited for the past 98 working days for updates. Do nationwide think that’s acceptable way to treat their customers ? I would appreciate it if a senior manager called me.
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London Hotspur
(@LondonHotspur) reported
Are @AskNationwide going to be compensating those of us who currently can't access our wages due to the Nationwide banking system being down? #Nationwide #NationwideBank
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Louise Clayton-Hatch
(@clayton_hatch) reported
@AskNationwide seriously. You payment system is down. AGAIN. you've had this before - sort it out. Can't receive or send anything and have an international payment to send as a matter of urgency how long is this rubbish going to take!!!!
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Mike
(@Mike_Evans94) reported
@AskNationwide I suddenly can’t purchase anything online. No notification of my card being blocked or anything. Is there an outage or?
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Loz
(@glasslicious) reported
@AskNationwide Faster payments down again!! All incoming payments in a que! With no answer how long for! Talk about inconvenience! It’s about time this shambles of a building society was sorted out! All week one issue after the other and the app is a joke!
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Nick Barber
(@efsb) reported
@AskNationwide Is your Case tracker site down? It crashed on me halfway through filling in a questionaire and now I can't access it at all.
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Paul
(@JustPaulWillDo) reported
@AskNationwide Hi @AskNationwide - Do you have any updates/developments as to Nationwide’s stance on card deposits to the cryptocurrency exchange @binance ? Concerned customer asking for a major media outlet friend. TY.
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Liv_Blanchett
(@lvblanchett) reported
@AskNationwide bad enough you are closing down branches everywhere, the few surviving branches are understaffed. l’ve been queuing 25 mns now with one single tender working. 17 St Andrew street. Edinburgh
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Nick Barber
(@efsb) reported
@AskNationwide It's working again now - must have been a short outage!
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Luke Roberts
(@LukeR_TMS) reported
@AskNationwide 25mins on hold, told account blocked due to several incidents of unusual activity which you didn't inform me about until today. Can now only access money via nearest branch which is over 4 miles away. Can't tell me when block will end either. Shambolic service!
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Hpatel
(@hp_kop) reported
@AskNationwide do you have an issue with incoming payments or is it just the payment I am waiting for.
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Jo
(@JoanneGEEK14) reported
@AskNationwide is there an issue with incoming payments again? Sent money from Monzo and it has not credited
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尼克·布鲁克 🇮🇹⚽️
(@ebanks_brook9) reported
@AskNationwide It seems alot of people are having this problem this evening.
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Walberinho
(@Davewalby) reported
@AskNationwide Calling means being on hold for 40mins to speak to someone who can't tell me what the problem is and it costs me more than £10 for the call. That is pretty far removed from customer satisfaction.
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melmickeyjay🖤🖤🖤
(@lemanie33) reported
Switch to #nationwide and within the first month theres a glitch and payments are held in a queue. What a ****** decision to move to them!! @MartinSLewis @AskNationwide
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Luke Roberts
(@LukeR_TMS) reported
@AskNationwide I've just spent an hour on the phone with your contact centre and they could not tell me anything about the investigation, how long it will take or when I can access my accounts again. Useless
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Kate
(@AsboAye) reported
@stevo_125 @AskNationwide Yip exact same as me it eventually started to ring after 1hr 10 mins and then cut me off! Shocking service!
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Bridgid Nzekwu
(@BridgidNzekwu) reported
@AskNationwide why are payments in and out being delayed? When will normal service resume please?
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Walberinho
(@Davewalby) reported
@AskNationwide 5 days wait does not help me. It's been over 2 weeks with no contact and no explanation. I need a new offer tomorrow at the latest. Please can someone do SOMETHING instead of just telling me to call or complain or wait 5 days!
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Alan Jones
(@KaijuSitcom) reported
@AskNationwide Great thanks. I'll do that. Genuine question - I noticed earlier that Nationwide only provides investment advice for people who earn over £50k a year. Why so much? It doesn't seem impossible that you might be able to invest without earning so much higher than the average wage.
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Walberinho
(@Davewalby) reported
@AskNationwide They have asked a member of the mortgage team to contact me in the morning as they could not see what the problem was. I was originally asked to call the mortgage team tomorrow, but today I was on hold for 30mins and then got no useful answers, so hopefully I will hear tomorrow
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Walberinho
(@Davewalby) reported
@AskNationwide Can I speak to a mortgage advisor in branch to see what the problem is? I am sick of waiting on hold.
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Steven Oldfield
(@stevo_125) reported
@AskNationwide @AsboAye I'm having the same issues as Kate. Waited on the phone for 40 mins, then the music changed to a ring before cutting off. 25 mins and waiting for a response on chat. Diabolical.
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Mat
(@sunnyjimsize9) reported
@AskNationwide Hi, further to my question this morning. I want to ammend a standing order, but am I right in thinking I can only do it on the day before the payment is due? Ant not any other? As I have tried 3 times now, and your site always says a technical failure.
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melmickeyjay🖤🖤🖤
(@lemanie33) reported
@AskNationwide Not the first time its happened though is it. Wish id of lnown this before i switched from a bank i had no issues with
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Steven Oldfield
(@stevo_125) reported
@AsboAye @AskNationwide @AskNationwide - Is it possible to request a callback instead of this never-ending queue nonsense. It clearly isn't working. :-(
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Cathy Roberts
(@Platty1968) reported
@AskNationwide Can Live Chat help? It's taking upto an hour to get somebody to answer and I don't have the time to sit there that long
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MeganNortham
(@megannortham) reported
@ChicandSparkle1 @AskNationwide I’ve had the same issue starting to get quite concerned