Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 03/28/2026 02:20

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (27%)

    Login (27%)

  3. Website (24%)

    Website (24%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (4%)

    Transfer (4%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Tower Hamlets, Winchelsea, Bicester, Plymouth, Barry, Dudley, London, Dewsbury, Gateshead, Bromsgrove, Nottingham, Kingston upon Hull, Torquay, Poplar and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomTower Hamlets Mobile App
United KingdomWinchelsea Transfer
United KingdomBicester Transactions
United KingdomPlymouth Mobile App
United KingdomBarry Mobile App
United KingdomDudley Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • IAmZVB Zachary Bell • iamzvb.sol (@IAmZVB) reported

    @AskNationwide online banking problems AGAIN - time for a new bank.

  • EugeneJ89312567 Eugene Johnson (@EugeneJ89312567) reported

    @AskNationwide Online banking down still

  • realmaallen Michael A. Allen 🇬🇧🇪🇺🏳️‍🌈 (@realmaallen) reported

    @AskNationwide Thank you, let’s hope that your inbound payment issues have been resolved by then!

  • BodenJones Catherine Jones (@BodenJones) reported

    @AskNationwide Thanks Dominika. Can I ask what has caused this latest problem?

  • pooley182 David Pooley (@pooley182) reported

    @AskNationwide you've just text me to tell me there's not enough money in my account for today's payments. Unfortunately you didn't acknowledge you're the reason I didn't get paid today! What do I do now as I can't pay additional money in because your system isn't working?

  • MelanieGillett1 Melanie Gillett (@MelanieGillett1) reported

    @AskNationwide how long is it going to take to sort out today’s incoming payment issue? Never happened to me before so just wondering.

  • robvanriot Rob Hill (@robvanriot) reported

    Payments not working at @AskNationwide for the third time in the past three months. I can only assume their software was written by a work experience student. #nationwide

  • Jemma_CFC Jemma (@Jemma_CFC) reported

    @AskNationwide Another payday another online payments issue. Absolute joke. I’m sure your engineers are working on this ASAP but how about fixing your systems properly so that people can access their money and this doesn’t keep happening every month.

  • Fraser_Cumming Fraser ******* (@Fraser_Cumming) reported

    @AskNationwide Thank you for replying Sherrie. I know this might not something you would personally have more information on but my main problem is this has been reoccurring on paydays. It'd be reassuring to know a permanent fix is being put in place for the issue?

  • clarriegrundy Sarah Smith 💙 (@clarriegrundy) reported

    @AskNationwide When will the payments issue be resolved please ? What is the issue?

  • schememaw schememaw #TERFSYABASS 💚🤍💜 (@schememaw) reported

    @AskNationwide oh look another issue with your payments system...becoming the norm eh????? #nationwide

  • chorlton_james • James • C • (@chorlton_james) reported

    @AskNationwide Another rent day, another payment issue 👍

  • Boyzie_32 Boyzieboyzie (@Boyzie_32) reported

    @AskNationwide I’m a new customer, this **** has happened twice in the last 3 months, I’ll be leaving based on that.

  • JohnTho42150663 John Thompson (@JohnTho42150663) reported

    @annaliese_k86 @AskNationwide I know it’s not a fix but I contacted my supplier (Scottish power) and they credited £10 to each to cover me

  • brianvicky28 vicky brian (@brianvicky28) reported

    @AskNationwide why does this problem with payments coming in and out keep occurring it really in an inconvenience 😔

  • diydougie diydougie 🏴󠁧󠁢󠁳󠁣󠁴󠁿 🇺🇦 (@diydougie) reported

    @AskNationwide Hi - is there a problem with payments into/ out of accounts this morning? There’s a message in my account saying there is a delay….how long will this delay be? Thanks

  • mrfrostyuk mr frosty (@mrfrostyuk) reported

    Hi @AskNationwide any idea how long your payment system is going to be down (AGAIN?) 🤬

  • GregaMb Gregor (@GregaMb) reported

    @AskNationwide Is it time to change bank account? Your "Payment" issues are now becoming a feature at the end of every month since December. Clearly, you changed something in your backend systems and you have no idea what's causing the downtime when the load increases.

  • SarahC57231874 SarahC (@SarahC57231874) reported

    @AskNationwide #nationwide have to be the worst bank on the planet. No payments are working so they’ve decided to even take their customer’s calls. Thanks for screwing up my entire week.

  • AxeLeeii Stuart J. Yaxley (@AxeLeeii) reported

    @AskNationwide @justtheexpress That doesn't help if you need to transfer money to cover the DDs or SOs!!!

  • ja_exox J 🇯🇲 (@ja_exox) reported

    @AskNationwide payment issue again? Time to change banks

  • robvanriot Rob Hill (@robvanriot) reported

    Payments not working at @AskNationwide four the third time in the past three months. I can only assume their software was written by a work experience student. #nationwide

  • IanMurden Ian Murden (@IanMurden) reported

    @AskNationwide when will payment issues be sorted?

  • b00na_ Sam Thornton (@b00na_) reported

    @AskNationwide guys, is your latest payments issue likely to impact an incoming wage payment into the account? Got mortgages and bills to pay...

  • George420666 George420666 (@George420666) reported

    @AskNationwide how come I’ve only got access to part of my wages!? This is a joke. Life is hard enough without being unable to access my full wages. £500 I haven’t got, but my wage slip says I do! Please advise!

  • NenniCook Jenni Cook 🇬🇧 (@NenniCook) reported

    @sarahIMiles @AskNationwide What's funny is they keep saying that direct debits are working fine! What they don't realise is some people rely on wages going in to cover said direct debits

  • nomis1973 Simon McCormick (@nomis1973) reported

    @AskNationwide really annoyed that my wages haven't gone into my account because of an issue with nationwide. This is not good enough. I've already had at least one payment that hasn't been made because of it.

  • ChelseyP_91 Pilch (@ChelseyP_91) reported

    @unknown09190919 @AskNationwide They also ignore live chats. I'll be contacting the ombudsman regarding this. ASAP isn't helpful to my bills and charges when those bills aren't paid. Shocking 'service'.

  • SarahC57231874 SarahC (@SarahC57231874) reported

    @AskNationwide #Nationwide have to be the worst bank on the planet. None of their payments are working so they have decided not to take any calls from their customers. 5* service. Thanks for screwing up my entire week.

  • Ann1e___ Anne (@Ann1e___) reported

    @AskNationwide at what time did this issue start? I was expecting a payment yesterday that didn't arrive.