Is Nationwide down?

@AskNationwide Hi Nathan I’m very aware how to setup payees but the problem for me is I have a Chip and Signature card (that does not require my pin), and so how would I setup a payee without the need for a card reader

@MissJha0 @AskNationwide I'm having issues with that too, a direct debit didn't go out and something I just tried to order wouldn't go out either

@AskNationwide can't through on the phone about my banking problem can we speak over DM?

Really disappointing service from @AskNationwide today. 2 hours on the phone and still not had question answered.

@AskNationwide Online via the Internet. There were also problems via the app.

@Huntpl @AskNationwide It’s started working again now for me so hopefully they’ve fixed it and it was only a short outage

@RichGreenArena @AskNationwide It’s started working again now for me

@AskNationwide 35 mins on hold, are you sure? Awful service

@AskNationwide Logged off and on and now working

@RichGreenArena @AskNationwide @RichGreenArena I’ve found them generally very good tbf. Been more pleased with them than anyone else I’ve banked with. It’s the first time I’ve encountered an issue like this myself and I’ve been with them since 2019

@lesleyohagan @AskNationwide Same, I cant access my online accounts or make payments this morning.

@AskNationwide @Huntpl @AskNationwide I am having a similar problem. Currently cannot see my help to buy ISA or my FlexDirect account on the website. I was able to see both on the mobile app but they’ve disappeared as well now.

@AskNationwide Hi Pauline, it allows me to login but says access to accounts isn’t available. I have a screen shot that I can message. Thanks

@AskNationwide Internet banking and there is a warning message saying I cannot access all my accounts at this time. I can access my credit card but not my current account or savings account

@AskNationwide PAYMENT PROBLEMS AGAIN?????? ... AGAIN?

@AskNationwide website says there are no service issues but I’ve been trying to access my account but the app says I can’t and that you’re working on it. Why would this be the case just for me? Thanks

@AskNationwide Hello, I need a bank statement as proof of address for an interview but I am on paperless banking, is there a way on the website I could get a one time bank statement sent out or could I go into a local branch and have them print something? I'd need it by tuesday

@AskNationwide I was getting a service issue in your app. Tweeted about it but then killed app and relaunched and all now fine.

@AskNationwide is there a problem with your online banking at the moment? Can log in bit can't access my accounts

@AskNationwide Is this the reason I can't access my online current account or ISA this morning?

@AskNationwide system down again!!

@AskNationwide I know there was an issue at the start of January with bill payments but I am not sure if I was affected. My Council Tax payment should have left my account on the 1/1/22 and when I repeatedly checked the banking app there was a message regarding issues with debits

@AskNationwide Your new Arti chat system is AWFUL. A barrier to raising simple queries. For goodness sake give us a way to send you a simple message.

@AskNationwide I’d like to query why my mortgage payment has gone down when the rate has increased?

Over an hour on hold and still can’t get through to speak to anyone @AskNationwide are you able to help?

@AskNationwide Yes from my FlexPlus account. Sorry for late reply. I’m at sea and WiFi is terrible!

@AskNationwide why is the service at fore st so slow?

@Scott1984FP @AskNationwide If you would like we can book you in for one of our financial health checks to see what borrowing you could be eligible for or if we could help you save/make money? - Carina

@NatWest_Help @AskNationwide Not At Present, May Apply For A Loan With You At Higher Rate Over 5 Years (60 Months) :/ :) Just Maybe Plead With Them Again ,With Credit Reports History & Paid Off Loans As Paid In Full & Closed, Along With Other Credit Cards Closed Down Too :/

@AskNationwide about my contact with Rmanton-feline who lied on 6/01/22 about nhinton & crehle letters where they lie about calls made to phone no's that aren't live & my application form on your website clearly has the correct phone no on it! Rmanton-feline was unable to access