Nationwide status: access issues and outage reports
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Full Outage Map
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (26%)
- Mobile App (25%)
- Transactions (13%)
- Transfer (6%)
- Withdrawals (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Northampton, Newtownards, Poole, Glasgow, London, Eastbourne, Crawley, Derby, Weymouth, Greenock, Aldershot, Letchworth Garden City, Stafford, Manchester, and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Transactions | 2 days ago |
|
Newtownards
|
Login | 6 days ago |
|
Poole
|
Login | 6 days ago |
|
Glasgow
|
Website | 7 days ago |
|
London
|
Login | 7 days ago |
|
Eastbourne
|
Website | 7 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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mind your own business (@Ankit20035) reported@AskNationwide @Rayne249210 Why you lying for ive had nothing but issues
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Kleo Sings UK (@KleoSingsUK) reported@AskNationwide I have also sent an email to you CEO as I’m unable to find a customer support email
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wendy darlin (@EsthAji) reported@AskNationwide Can someone help on Sundays?
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🌍🌳🐟🙉Ady🤔 (@AdyG28) reported@AskNationwide I opened a triple access ISA last October which started at 4%, now it's been reduced to 3.3%. Meanwhile in the app you're offering new triple access ISA deals at 4%. Why have you reduced my current one, while offering new deals at the higher rate mine started at?
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Vibes (@Vibes8432) reportedUnable to make a small SEPA payment the one time I actually want it to work. Chat agent was useless told me there might be a glitch. Seriously @AskNationwide is this the level of support for a core business function?
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Cakecrumbs (@Cakecrumbs49) reported@AskNationwide Any news on when the St. Neots branch will be opening again? I have walked into town twice, last week (I think) and today, it was shut both times for maintenance. Your branches website says it is open!
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Frop (@Frop655707) reported@AskNationwide what happened to ARI the support Bot? There is no way to contact Nationwide through the App or the web app. No support.
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Mark Sowton (@SowtonMark) reported@AskNationwide How do I find out if you have blocked a genuine website after a previous hacking. I am NOT calling Customer Services.
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emma-kvs (@emma64979643) reported@AskNationwide all afternoon to try and pay a bill, branch won’t/can’t help. The chat facility has repeatedly asked me the same questions for hours and I’m no further forward. At this point I can only describe the service as beyond dire #poorservice
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Diana Kimpton (@dianakimpton) reported@AskNationwide I’ve already called. That’s why I know there really is a problem. You aren’t doing anything to warn customers about it so I thought I’d do it myself.
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Barry O'Neill (@BCJONeill) reported@AskNationwide Your new look appears to be flawed. No way to specify a specific date range for transactions and then print ALL of them in a single document, which means no saving them as a PDF either. Please fix this before you do away with the old format. Unhappy customer.
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John Williams (@PopeJohno1) reported@AskNationwide Mycard a valid card payment to Dominoes was declined why Yes I have the money in my account Now fix it Now & 2 pizzas meaty
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Bish_AvFc (@AvFc_0973) reportedGenuinely never had a banking app as **** as @AskNationwide does it ever work?
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The World (@theworld1806) reported@AskNationwide Any plans to update the Oldham branch? Currently it resembles a run down stock cupboard from an office in the 90s
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Ziad Roving-Reporter (@ZiRovinReporter) reported@AskNationwide Hi Nathan. I’ve already been complaining since Thursday and your fraud team never got back to me. I’m going tomorrow and because no one bothered to help me and no card I’m screwed! I’m extremely disappointed at you people! #askNationwide #NationwideBuildingSociety
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Simon (@Simon11037949) reported@AskNationwide I get an email from Nationwide ever day that I have not asked for with useless information and it’s impossible to have it stopped?
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GGciaobella (@GGCiaobella) reported@AskNationwide do you have problems with your on line banking today …?????
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Gillian Perris (@GillianPerris) reported@AskNationwide I've been on hold on the phone for an hour and on hold with a chat bot for 30 mins who then cut me off and still no answer to my question. Poor customer services. Any ideas how I can speak to a real person to answer my simple question?
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Beelin (@beelinbaxter) reported@AskNationwide I have called this number. Unfortunately the helpful agent couldn't help. There might be a bug on your contactless limit edit page. Is there an IT helpline I can call?
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mind your own business (@Ankit20035) reported@AskNationwide lost a customer for good now will move all business to Halifax since you continue to discriminate customers
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Grey Blackstone (@GreyBlackstone) reported@AskNationwide any plans to change the online banking format again? The new one is awful, I hate that it’s missing a running total, and when I switch back to the old version it’s now horribly formatted and I have to swipe around to see the full details.
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sharlea’s ego told her to. (@perriepunchline) reported@AskNationwide Hi, I’m trying to make a BACS payment to someone new and it keeps saying there’s a technical problem.
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🦋 (@_xnxnxs_) reportedwhat a disgraceful experience i had in your kingston branch! @AskNationwide Simply requested help as i was struggling to open a bank account online. The lady i had had a bad attitude! After another question, she pretended not to hear me, randomly clicking with her mouse 1/2
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Sarcastic Fringehead (@Pragjag) reportedIs @AskNationwide having a bit of a nightmare? Last night I couldn’t make an online banking payment (it went through OK this morning) and now a ticketing site can’t contact them.
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louie (@rashyboyy) reported@AskNationwide Hi could you help me please? My card came last Monday but I still haven’t received my PIN. I would like to use my card to pay in cash, is there any other way of receiving my PIN? Thank You!
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Vivian Brickell (@TheOldDear) reported@AskNationwide are you having problems today March 2. Pension not in account - chap said it will be credited. When??
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MH (@MhMyxacc444) reportedStarted chat with @AskNationwide about missing card at 11.53. Still on it still not dealt with 🤡 as a new customer I’m having regrets. But they also won’t close it. Avoid them
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Rachel small (@rachismall) reported@AskNationwide We already have and you don’t care, your not interested - awful
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Ivor Harper (@ivor_park_fin) reported@AskNationwide Here's a thing I learned today. Although you do offer interest only mortgages, if you have an existing customer who's on a repayment mortgage with you, you absolutely willl not permit them to switch TO an interest only arrangement. All of which leads me to ask:
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Julie (@JulieMelvinator) reported@AskNationwide I’m going to raise a complaint. How can you decide to block a payment to HMRC ? the automotive service at HMRC did not recognise my version of my postcode so I tried again and nationwide blocked my card!! I’ve had to spend another 45mins on the phone to HMRC !!