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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (24%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Walsall |
Withdrawals | |
| Dunfermline |
Mobile App | |
| Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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jess☆
(@ToxicCupcake947) reported
@AskNationwide Hi nationwide I’m not happy as a customer or partner as you say it of 15 years and as someone who has been eligible for the £100 payment 2 years running I’m now not eligible I have a flex account and I have a flexclusive saver but the only thing I don’t have is a mortgage
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Michelle Heron Art
(@mheronart) reported
@liam_fidoe @AskNationwide I’m having issues as well. My card got declined twice even though I have sufficient funds
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Ryan Kilgour
(@kilgour_ryan) reported
@AskNationwide why did I qualify for the fair sharer payment when I have every single year ive tried ure god awful chatbot now im resorting to tweeting to get an answer..how many times has ure app had outages this year ? How many times have people beem denied wages and no sorry
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Michelle Heron Art
(@mheronart) reported
@AskNationwide are there problems today? As twice I’ve had my card declined and my other card hasn’t processed a payment.
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DaBigRy
(@DaBigRy) reported
@AskNationwide Hi, I received a letter saying I need to provide a form of ID or my account will be closed, but I don't posses any of the ID listed. Can you help at all?
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liam fidoe
(@liam_fidoe) reported
@AskNationwide any problems with payments? Today is payday but wages haven't gone into account
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Noah's nan🐦
(@Noahjames_nan) reported
@Claire_Edberg @MartinSLewis @AskNationwide The joke is that the staff are working inside even though the branch is closed, I've gone to the ATM and not been able to get any money out and another time couldn't get a mini statement because it was out of paper!
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GM Mark Howitt
(@MarkHowitt) reported
Stuart from @AskNationwide gives good customer service!
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Colin Whalley
(@roversrovers) reported
@AskNationwide hi my credit card is coming up as invalid could anyone help please.
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Hazell Somerville
(@hhazywazy) reported
@lucygracce @AskNationwide Oh and mines started as a biometric issue.
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Helen Clare
(@HelenClarex) reported
@AskNationwide who can I speak to about my banking app? Since downloading it in January it constantly says there is an error try again later when I want to transfer money. Deleted and re downloaded and no change?
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Annie
(@AnnParkes2) reported
@AskNationwide Any known issues with internet banking today , not accepting my details ????
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Antony Beesley
(@AntonyBeesley) reported
@AskNationwide is there an issue with your app today? I have an account missing.
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Fuchsia Dunlop
(@fuchsiadunlop) reported
Absolutely HOPELESS customer services from @AskNationwide !
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Pax 🇺🇦🔼
(@Pax3052) reported
@AskNationwide Quick question about the one-time login code for app & website. Not sure when it's being introduced but I'm going to the USA on Saturday, so can one time codes be sent abroad via SMS. I may be using a pay as you go phone, so will SMS codes work with that? Thanks
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Spanish Barry
(@SpanishBarrry) reported
@AskNationwide bank transfer payment sent from My account have not arrived arriving again! Are your Systems down again? This happens frequently. #nationwide #asknationwide
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marty lawrance
(@marty_lawrance) reported
@AskNationwide I want to move savings to another bank. I have transferred from my Instant Access 8 to my Flex account this morning. Do I have to wait a period of time before I can transfer from Flex to another bank? As I am struggling to do that just now.
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Emmam2022 🐇🇬🇧
(@Emmam202212) reported
@wideawake_media Recently had a problem with @AskNationwide told I needed a different account, closed it!!
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⅞ of ＡＬＡＮ
(@alan_philp) reported
@VirginMoney @AskNationwide She has done this twice already and called twice. She even made a complaint using your website form. It seems these emails are “service updates”. This new offer would negatively affect existing transfers. You don't mention that in these "service updates". Incredibly disappointed.
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Lance Dyer 〓〓
(@Lance63) reported
from
Truro, England
Will the local @AskNationwide branch be able to sort; still issues your end after it accepts my details!!
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Lance Dyer 〓〓
(@Lance63) reported
from
Truro, England
@AskNationwide Are you experiencing problems with your App authorising payments? It's taken me a good 10+ minutes to finally make it!!
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Amanda.H 👄
(@MissAHxx) reported
@AskNationwide I know how to do it but it might help if people picked up the phone or replied on live chat or better yet if you actually read my status you wouldnt have responded saying that
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Hazell Somerville
(@hhazywazy) reported
@AskNationwide @kafkathedog27 @AskNationwide so are you still not aware of a widespread issue??? That’s 5 people and counting.
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∇∂η Γλ
(@wood_work16666) reported
@fuchsiadunlop @AskNationwide Have your smartphone AI talk to their customer support AI. What is AI for ???
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LillieGrace
(@thetempestt) reported
@AskNationwide hello, is there a reason the Nationwide banking app is not working for me?
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A
(@AStraw253) reported
Is @AskNationwide down or have you just blocked my card again when I try to make a payment? Wouldn't be too bad if I wasn't waiting 20+ minutes to talk to someone online and still not getting a reply.
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Gavin
(@GavinBowles_) reported
@AskNationwide I’m having difficulty adding my debit card to Apple Pay - are you able to assist - it just keeps coming up with an error and Apple say you may need to review something. Thanks.
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Mike
(@mikephotowild60) reported
from
Guildford, England
@Barclaycard Why would we do that after 20 years free of Barcleys problems. We are so pleased to be with @AskNationwide ever since with very few problems when we had resolved in 24 hours.
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Eddie Runcie
(@eddieruncie) reported
@AskNationwide I have had a nationwide mortgage for 10 years which was paid off on 1st June hhis year. Do I qualify for the latest Nationwide customer pay out? thks
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GM Mark Howitt
(@MarkHowitt) reported
@AskNationwide Stuart from @AskNationwide gives good customer service!