Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 12/08/2025 12:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (42%)

    Mobile App (42%)

  2. Website (21%)

    Website (21%)

  3. Login (19%)

    Login (19%)

  4. Transactions (12%)

    Transactions (12%)

  5. Transfer (5%)

    Transfer (5%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Norwich, London, Islington, City of London, Woodford Green, Newark on Trent, Southampton, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford, Hinckley and Reading.

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City Problem Type Report Time
United KingdomNorwich Transfer
United KingdomLondon Website
United KingdomIslington Mobile App
United KingdomCity of London Login
United KingdomWoodford Green Transactions
United KingdomNewark on Trent Transactions
Map Full Outage Map

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • davekingham Handsome Dave (@davekingham) reported

    @AskNationwide the app is down again!

  • tomtoon2010 Tom (@tomtoon2010) reported

    @AskNationwide is there an issue with direct debits? I can’t see my direct debits been taken out, even one from yourselves hasn’t gone out? I hope this doesn’t mean the companies who are taking these direct debits class as a missed payment. Usually they go out at 3PM

  • nottashafierce N (@nottashafierce) reported

    @WbJordon @AskNationwide it's a disgrace. Graft all month and don't even see your own money for it. not like it's a one off they have this problem constantly and i'm sick of it

  • Chrisnufc67 Christopher Hardy (@Chrisnufc67) reported

    @AskNationwide Whatever the tech issue and its not the first time is it use a better one. Shocking for all waiting on wages etc.

  • James48789652 James (@James48789652) reported

    @AskNationwide @CameronwilsonS Been working for hours speed it up

  • jww2906 John (@jww2906) reported

    @AskNationwide This is not the first time there has been technical problems. Very inconvenient and unable to access any money as it's in limbo. Bills going unpaid and incurring charges.

  • stephhime ₆₁ Steph ⁹⁹ (@stephhime) reported

    @AskNationwide is anyone going to answer the phone today? Trying to update my mobile phone number so I can access online banking and been on hold for nearly half an hour...

  • Leephil72654413 Lee phillips (@Leephil72654413) reported

    @AskNationwide How long can it take seriously , how many times does it need to happen , worse thing about it is probably the generic response from your customer service team on here , Hang your heads in shame

  • Leendya90 Mrs Chapman (@Leendya90) reported

    @AskNationwide That’s great if my direct debit wasn’t due before 2pm today and the issue wasn’t resolved until 4pm! My utility company will now charge me if i pay over card. And if this counts as a returned direct debit then it will affect my credit rating! Absolutely ridiculous.

  • Tommiee915 Tommie Elliott (@Tommiee915) reported

    @AskNationwide How long till this issue is expected to be fixed you’ve got a mass majority left without payments without a clue how long they should wait….

  • harmi16 harminder kaur (@harmi16) reported

    @AskNationwide My payment still not gone threw not good enough I only switched a month a go gonna switch again never had this problem with any other bank payment was sent at 10.51 its now 17.34

  • Bobb0__ Dave (@Bobb0__) reported

    @AskNationwide @amychantex That's a lie I am currently throwing food away as I've had no electricity all day. You've done nothing to help.

  • patbutcher666 Pat Butcher (@patbutcher666) reported

    Mad how I just have money missing bc @AskNationwide are 'experiencing problems'. I just see this as my money being stolen? Where's my money nationwide?

  • IrreverentPint P A B L O 🍺 G A M B E L O (@IrreverentPint) reported

    @AskNationwide hi there. I appreciate you saying there is a delay with processing incoming payments. My issue is I have received a payment but a direct debit has not left my account for some reason. Can you help?

  • DannyMortimerr Danny (@DannyMortimerr) reported

    @AskNationwide when is this issue getting sorted please? I’m on holiday tomorrow with no money! And all my bills come out tomorrow

  • Notabilis83 La! (@Notabilis83) reported

    @AskNationwide Hi can you help? I've lost my card, and cannot remember my customer number.

  • nicolacm1979 nicola (@nicolacm1979) reported

    @AskNationwide This is ridiculous. I haven’t been able to make my mortgage payment today as the money I transferred to cover it has disappeared into the ether! Surely you should’ve prioritised incoming payment issues before sorting the outgoing payments!

  • downey_suzannah suzannah downey (@downey_suzannah) reported

    @AskNationwide Some incoming???? Every incoming payment I’ve tried to make STILL is not working since 4am!

  • tori_1981 victoria harwood (@tori_1981) reported

    @AskNationwide how much longer is the outage going to continue? Waiting for funds to go into my account, this has been going on all day!

  • Bobb0__ Dave (@Bobb0__) reported

    @AskNationwide @CameronwilsonS I was told you'd had an update at 2.30 and it would all be sorted in a few hours. I'm still sitting here with no electricity, you've not offered me any help I need to know if it definitely go through tonight or am I just going to be sitting on the dark all night.

  • downey_suzannah suzannah downey (@downey_suzannah) reported

    @AskNationwide can’t get any money into my bank to get shopping in for myself and my daughter! Absolute joke of a bank how often this happens! Time to bank elsewhere it’s being like this since 4am! Sort your **** out oh but you can take the money out alright 🤬

  • MrMarcEllison1 Mr Marc Ellison (@MrMarcEllison1) reported

    Anyone know of any decent banks that are not @AskNationwide that regularly have these system break downs regularly and withold payments that are £1000+ just been told on the phone the issue is sorted its just whenever the payments team now get round to clearing it jokes

  • CassNdu CassieN - Solidarite avec la France (@CassNdu) reported

    @AskNationwide Is this the same issue as you had at the end of December? If so, your CEO should be sacked without compensation. If not, your IT supremo should be sacked without compensation. Totally unacceptable service yet again.

  • TheVocalSausage The Vocal Sausage 🏳️‍🌈🏳️‍🌈 (@TheVocalSausage) reported

    @Nessieluiz @AskNationwide I am just so perplexed! I will indeed post the screen shot…. Advised them three times that i can’t call in as have vocal call issues and then get told “so you have to speak to us on the phone to get it resolved” …. Disgusted xxx

  • rebeccaalcock rebecca alcock (@rebeccaalcock) reported

    @AskNationwide Just how long is this issue going to take? Absolute joke, it's been a whole day!

  • Hankridge RayCleave (@Hankridge) reported

    @AskNationwide You’re going to lose a lot of longstanding customers because of these recurring issues!!

  • James48789652 James (@James48789652) reported

    @AskNationwide 5pm and still no money in my account all you keep saying is outbound payments are working we don’t care where is our wages every two month there is an issue fix ur bank your team is working asap lol they’ve done a whole shift 8 hours and still ain’t fixed joketing

  • James48789652 James (@James48789652) reported

    @AskNationwide Ur **** 9 hours of bullshit replies

  • KiranKu78839646 KK.KKKK (@KiranKu78839646) reported

    @AskNationwide Inbound payment are still not working it seems , I haven't received my salary yet .. My employer have confirmed that they have sent payment..please do as soon as possible

  • James48789652 James (@James48789652) reported

    @AskNationwide @Speaking__Up_ You’ve been working in the queue for hours hurry it up people have gone the whole day with no money this bank is a joke