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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Transactions (28%)
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Website (14%)
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Login (10%)
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Transfer (6%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Bristol, Dagenham, Leicester, South Ferriby, Enfield Town, Bury, Liverpool, Slough, Southampton, Feltham, Peterborough, Rugby, Aylesbury, London and Sleaford.
| City | Problem Type | Report Time |
|---|---|---|
 Bristol |
Transactions | |
| Dagenham |
Transactions | |
| Leicester |
Transactions | |
| South Ferriby |
Login | |
| Enfield Town |
Mobile App | |
| Bury |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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TH75
(@TH7513) reported
@AskNationwide No i dont want it passed onto the team as this means it gets sent back to Keith Jiggle This is the problem it gets sent to Jiggle every time. We need 30 minutes of someone in Senior Management to discuss in person all the issues.
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thayvillas
(@thayvillas) reported
@AskNationwide Second card that comes with a damaged chip that does not work leaving me with contactless issues. Need to keep on calling a bank that does not provide a free of charge calling number and just spent 7 pounds to make a call. Very disappointed at this bank.
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Malcolm Dixon
(@malgpz900) reported
@AskNationwide Already spent a while on live chat, referred to support without success. Emailed app developers, no success there either. Looks like you have written off Android 7 users.
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Mattybirt
(@Mattybirt1) reported
@AskNationwide Can't access either of those branches
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somone
(@momoko23451) reported
@AskNationwide Is there an issue at the moment? sending and receiving from NW is soooooooo slow. Tried from different accounts to/from....
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James
(@James30181388) reported
@AskNationwide so over a week ago now, I had an issue that is still happening I assume. I was told the matter was escalated and I will have someone call within 5 working days. That was last Saturday so those 5 days are up. Why can’t you muster the ability up to fix ****
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James
(@James30181388) reported
@AskNationwide This was for a complaint raised. The issue I have with you is about to happen again as I need to buy stuff so I want to know this isn’t going to happen. Or at least your have to ability to fix it
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Carl
(@officialnucky) reported
@AskNationwide I have. I was told the company has been removed from my block list and yet I still can't make a payment. Just been on the phone and the lady said the visa team closed at 5, so can't sort it now
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Sophie
(@SophieB1593) reported
@AskNationwide hello, how can I access bank statements from 2017? They're not on my online banking. Thank you!
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els
(@els48177302) reported
@AskNationwide help, my card is locked because i’ve forgotten my pin. how do i request a new one?
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Malcolm Dixon
(@malgpz900) reported
@AskNationwide Already have reported it to support. Still not working correctly. I have received no further contact from support.
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Richard Tellett
(@richard_tellett) reported
@AskNationwide Having major problems with nationwide and the mortgage works with my mortgage. They are so slow in processing documents, I have a pending complaint going and now you can’t even call the customer number, they leave a message saying they are very busy at the moment and cuts out :(
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dandomanagement
(@ManagementDandO) reported
@AskNationwide Are we (his parents) able to do that on his behalf as he is in isolation in Korea and his phone is not working ? Just need to give someone his details for them to check.
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Alan Jury
(@alanjury) reported
@AskNationwide I don’t seem to be able to use my debit card online, and when I ring you are closed for the day. Can you help?
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Christopher
(@Chris_cardiss05) reported
@AskNationwide My account has all of a sudden gone off the app and when I try to log into internet banking it says: "sorry we are having technical issues right now" this is on december 11th at 8:40am in the uk
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Alison Mulhearn
(@Alison1569) reported
@AskNationwide Google chrome and lap top - had same issue on my I phone
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dandomanagement
(@ManagementDandO) reported
@AskNationwide Son in South Korea and his Nationwide bank card won't work - his phone is also not working - who can he/we contact to sort it out please - getting desperate as he is also in isolation. Thank you
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.
(@castokes_) reported
@AskNationwide Leaving nationwide for another bank because your terrible poem adverts annoy me that much.
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Kei
(@Kei28_) reported
@AskNationwide is the app still down as mine hasn't worked since yesterday and still is not loading now
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gareth long
(@largethong) reported
@AskNationwide waiting on the phone nearly 30 minutes to speak to an advisor! Anyone there or has everyone gone back to (not) working from home?
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DC
(@DContheTrowel) reported
@AskNationwide I've been going through a mortgage application since April and I've been let down many times with the Mortgage advisor I was using,communication as a whole has been very disappointing 😥
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RinceThis
(@Rincethis) reported
@AskNationwide hint here. I've just opened a joint account and I'd like to be able to use it on my app. Can the app support multiple accounts?
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Carl
(@officialnucky) reported
@rynryndom @PayZilch @AskNationwide It's annoying. Been trying every day since Wednesday to pay it and keep getting this same error Didn't even want to use the credit option but the stupid thing defaults to "pay in 4" so ended up in this situation where I can't pay it off now
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thayvillas
(@thayvillas) reported
@AskNationwide Yes. The issue is not something that makes sense at all and there is no explanation. Not looking for online support about that, only want to alert other customers. Very unsatisfied.
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Kei
(@Kei28_) reported
@AskNationwide I can't delete the app as I have misplaced my card reader and won't be able to get back in but I can't access any of my money now
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Elizabeth Harrison
(@CorArdens) reported
Had a problem with my debit card today and spoke to two people @AskNationwide who were really helpful, polite and good-humoured. Top marks.
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dandomanagement
(@ManagementDandO) reported
@AskNationwide He is in isolation in Korea and his phone is not working. Can we send anyone his details so they can help?
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Maz Ferguson 🏃🏼♀️🎽
(@mazleeds) reported
@AskNationwide is there a problem making card payments?
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🎄 Santa Pops 🎄
(@ColinParte) reported
@AskNationwide Hi, I’ve forgotten my customer number to log in with on my laptop but I can still log in on my phone but cannot find the number anywhere on the app. Can you point me in the right direction please?
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Alan Jury
(@alanjury) reported
@AskNationwide My debit card is being declined online, and your phone line is closed. Can you help?