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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (25%)
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Login (17%)
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Transactions (15%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh, Westbury, London, Hackney, Wigston Magna and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Transactions | |
| Whitehaven |
Mobile App | |
| Dumfries |
Transactions | |
| Glasgow |
Mobile App | |
| Redhill |
Website | |
| East Kilbride |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Chelsey Goddard
(@Chelseyy069) reported
@ForTheGiggle @AskNationwide Also having issues payment due is extremely late please keep psted on when you recieve it
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sgorr. susan.❤️ #no vaccine passports
(@sjgorrit) reported
@AskNationwide No he wasnt, but at the moment i dont have an account with you, but he does. That seems to of been the problem. But i cant understand why that makes a difference.
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Chris Worrall
(@ChrisWorrall20) reported
@AskNationwide @ForTheGiggle If that's the cas why is every other payment always there just after midnight yet the 2 die today aren't you clearly hiding issues again!
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LJ Banbury 🇺🇦⚽️🏏🚴♂️🚶🏟🌍✈️
(@banners63) reported
from
Cardiff, Wales
@AskNationwide I have in fact just ordered a new credit card as the old card was somehow cancelled. This maybe the problem. Do I need to set up the new credit card details up on the app?
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hobbsy
(@thahoobs) reported
@AskNationwide I’ll tell my supplier or family Nationwide’s systems aren’t working at the moment & they said ‘sorry’. I know things happen but not good enough. As we move towards a more digital future not good, if my network only included NBS then my funds are essentially frozen. @TheFCA
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Dave
(@dave28263) reported
@AskNationwide Keep it waste of time service
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M4RK7-2
(@ForTheGiggle) reported
@AskNationwide No it hasn't. It's never usually late. Didn't go in until 12:30am one time but never this late. There's an issue somewhere.
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Adam Print
(@AdamPrint3) reported
@AskNationwide your app isn’t working. I can’t transfer better accounts on either my iPhone, iPad or normal desktop!
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Liz
(@Liz24510291) reported
@AskNationwide very disappointed not to hear from you following my complaint. Complete radio silence. No one has called me and I can’t seem to find anyone of substance to help when I call. It goes round and round in circles.
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Mr92
(@mr_dude92) reported
@AskNationwide Thank you for attempting to help but I'm not interested in getting stuck in another behind the scenes loop, you should just take down your signage saying that the company is 'here to help' because it just isn't.
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Mr92
(@mr_dude92) reported
@AskNationwide Yes a complaint has been put in on my behalf by the mortgage team but the complaints process is clearly used to deflect me from being able to talk to anyone who can actually help me. As you can imagine this is very frustrating.
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Liz
(@Liz24510291) reported
@AskNationwide @AskNationwide …. Explanations. Each time I receive a generic response which indicates my letters have not been read or employees can’t be bothered to resolve the issue.
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Thirties Christmas
(@30sChristmas) reported
@AskNationwide Thank you for your reply, not confident yet however. Am avoiding online banking. Some advice for Nationwide - the online chat service, once you actually got a human (45 minute wait!) needs a serious review, very very poor customer service.
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hobbsy
(@thahoobs) reported
@AskNationwide is your apps / systems working I need to transfer funds urgently and I can’t!
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Alan Martin
(@alan_p_martin) reported
@AskNationwide Hello - your phone insurance portal isn't sending the authentication email I need to complete registration. I've tried resending multiple times and double-checked for typos, but still nothing. Can you help?
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thathurt 📸🐧⚡
(@thathurt) reported
@AskNationwide hello when will your internal errors be fixed so I can transfer my money ?
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Jack ( I have impersonators)
(@YSzipbanned) reported
@AskNationwide why doesnt it pop up on bottom right of site?
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Al1Fran
(@al1_fran) reported
@AskNationwide let down big time. Over 6 weeks to sort power of attorney. Not acceptable.
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M4RK7-2
(@ForTheGiggle) reported
@GrantPo98016869 @AskNationwide If you don't mind me asking is your payment usually in just after midnight regularly? Is it only tonight you have an issue? Cos this is highly unusual for me.
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Jack ( I have impersonators)
(@YSzipbanned) reported
@AskNationwide wehn is soon i have a major issue to resolve Tia
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Sammo1982
(@ThomasBSampson) reported
Do not ask @AskNationwide for home insurance, they have (via Crawfords it must be said) treated my parents like utter garbage, committed fraud, and refused to acknowledge legitimate damages despite professional assessment from a 3rd party. Disgusting way to treat people.
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Richard Fewster
(@RichardFewster) reported
@AskNationwide Neither worked. Timed out same as error with internal transfer.
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db______14
(@oiDB420) reported
@AskNationwide @KeighleyWest Literally only bank that’s has so much downtime and a terrible app that always seems to be under maintenance
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Thirties Christmas
(@30sChristmas) reported
@AskNationwide problems with online banking? Chat bot has currently left me waiting for 30 minutes to talk to a human. Not confident that all is well, just me all all customers accounts at risk?
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Chelsey Goddard
(@Chelseyy069) reported
@ForTheGiggle @AskNationwide Wondering if its the DWP cos of the impromptu Bank Holiday but surely the DWP had plenty of warning or if is cos of the cost of living payment being issued out maybe caused problems either way i know i wont be sleeping until its sorted
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Liz
(@Liz24510291) reported
@AskNationwide Issue started in February and I filed an official complaint via your call centre about 1 month ago. The issue requires a case manger to expedite through to the finish, not random employees who put it in the too hard basket. Each time I write to you I send full detailed
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M4RK7-2
(@ForTheGiggle) reported
@Chelseyy069 @AskNationwide Will do no problem. Is yours usually the same time every payment?
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Colie Austin 🇮🇪 🇵🇸 🇺🇦 #StandwithUkraine
(@colieaustin) reported
@AskNationwide Continually getting service outage messages in the app when I try to log in to my Nationwide account, but your website says all services are working as normal. What gives???
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Grant Powell
(@GrantPo98016869) reported
@ForTheGiggle @AskNationwide Mines late. I hate generic responses they give. We usually know before they fo if any issues, they don't even look into it
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Tom Cole
(@twscole) reported
@AskNationwide so the service status page says everything is working normally, but the app says that internal transfers still aren't possible. So can you please provide an actual update, as opposed to pointing us all towards a page that says everything's fine when it isn't?!