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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Login (28%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Islington, Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford, Preston, Royal Leamington Spa, Leeds, Swadlincote, Walton-on-Thames, Tonbridge and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Website | |
| Sutton Coldfield |
Transactions | |
| City of Westminster |
Website | |
| Braunton |
Login | |
| Montrose |
Login | |
| Taunton |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Shaun Gee
(@JerryGe42936313) reported
@TriciaHPH @AskNationwide Agree NW follow market trends by increasing mortgages rates quicker than any other lender, but SLOW to raise saver rates.
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Graham Palmer 🐺🇬🇧🇺🇦
(@gjp12775) reported
@AskNationwide hi. My partner @cat3kidsandadog has been waiting for a refund of £100 due to a transaction error. She has repeatedly emailed and messaged you to rectify this. She has been waiting for several weeks, yet nothing has been done!!! Please can you sort it????
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Tricia Urquhart
(@TriciaHPH) reported
@JerryGe42936313 @AskNationwide Now they have announced up to 0.5% on SOME accounts - but their best instant access account is 2.25%. This is shocking for a mutual & I have moved my money elsewhere. We shouldn't have to keep checking the rates to be sure they are competitive.
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Paul
(@Paul70071817) reported
@AskNationwide hello i have just opened a 4% isa with one thou , i cannot transfer any more on line from my flex acc , why is this . Is this a system issue issue
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Paul
(@Paul70071817) reported
@AskNationwide I want to transfer up to the max of 20 thou , i only transferred 1 thou because i had an email on my first application telling there was an error dont worry just start a new app
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Matty B
(@mattyblinkster) reported
Never use @AskNationwide ridiculous customer services and never call you back! Just spoke to 4 people and one sounded asleep 😡 will be cancelling my account once this is sorted! #badcistomerservice #nationwide #bank
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Deenah
(@Deanoo212) reported
@AskNationwide @hes_tracey There must be a issue my wages haven’t gone in too
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Clive Wright
(@mistermemoryman) reported
@AskNationwide has the most appalling customer service & website. The ‘fund your account’ link when trying to transfer money to an ISA does not work. Your phone line 03457302010 is useless; spoke to someone, waited 10 minutes then were cut off. #atrocious
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Daniel Tynan 💙
(@dftynan) reported
@AskNationwide Hi, is it possible to open a 1year fixed cash ISA and also have a triple access cash at the same time?
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Scott⚽🎮🏴
(@Scudda85) reported
@AskNationwide Afternoon guys. Thinking of switching to you in the near future as my current bank is not up to standard. How does the current account switch service work? Worried it will take ages is all.
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Dermot McGlynn
(@McglynnDermot) reported
@AskNationwide 13/10/21. A water leak is reported in our home. 30/03/23. The cowboys Nationwide Building Society use tell us we need to pay over £700 to fix the problems they've caused. This is the reality of being a Nationwide customer.
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Fylde Property Maintenance & Improvement
(@mattbitsandbobs) reported
@AskNationwide Hi. Where do I report an annoying issue with the APP ?
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kylee mooney
(@KyleeMumof4) reported
@AskNationwide hi I'm trying to set up an account for my 14yo son and the only I'd he has is a birth certificate. No passport and no other I'd on the silly list that's provided. He has an account with Yorkshire for his trust fund any help appreciated
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James Burnett
(@JamesBurnetts) reported
@TheOfficialJVS Re your HSBC £4k customer, why aren't the police involved and charging the keeper of the £4k for "retaining wrongful credit" under the theft act 1968? Ask both @HSBC and @AskNationwide why they aren't going down the theft route? This is an appalling story!
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KaKoorganic
(@KaKoorganic) reported
@AskNationwide Taking in consideration I called again still no assistance ( cost of call £40) It's the end of the month with bills to pay and a child to feed. I have no access to my account
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ScroogeMcDuck21
(@Connor_beadman) reported
@AskNationwide need 3 months of bank statements , tried your online chat bit it doesn't work need help
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Fylde Property Maintenance & Improvement
(@mattbitsandbobs) reported
@AskNationwide Yes. When I scroll down the list of my bank transactions it says "load more transactions" then I click on that it takes me right back. If I'm scrolling to let's say 12 months ago it takes absolutely ages
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Ali B
(@alimeeru) reported
@AskNationwide I can get into my banking app and see all my accounts listed, but when I click on them it’s blank and I get a Service Availability message. It links me the Service Availability screen, where that says that everything is running! Please help! Why can’t I see stuff?
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Kerrie
(@Kez_m_) reported
@AskNationwide is there an error with debit cards at the moment? Both mine and my sons are not working when trying to use online. Thanks
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M@
(@K1ng_Hardy) reported
@AskNationwide I’ve logged into my app to check credit card statement. And it told me i need to log into the website to view this? Is this a new feature or a one off?
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amber
(@martnodegaard) reported
@AskNationwide just upgraded my phone and now can’t access my internet banking app. Tried logging in and it says you’re experiencing a technical problem, but another member of my family can log into theirs. I can’t access my money either, thanks
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theuncomplicateddoctor
(@theuncomplicat3) reported
@AskNationwide mortgages have let me down. They have strung out the process of porting my mortgage for so long, that I’m about to lose my existing mortgage rate and lose a lot of money to them. As a busy working GP and single mum #disappointed
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KaKoorganic
(@KaKoorganic) reported
@AskNationwide One of your staff spell the address incorrectly, as a result I have not received my card. I have very disappointed at the service given by nationwide. At this point I have lost all confidence in nationwide bank after being a member for over 11years.
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M Purssey
(@purssey1) reported
@AskNationwide thank you, but that means it's only 10 days or less, so not very customer friendly. Sad to say but the banking system is not fit for purpose in the 21st century.
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🚴🏻♂️ Paxo ⛷
(@skiingrhino) reported
Wow @AskNationwide boasting about a 3% on a limited access savings account. (That’s an increase!). Many other banks above 4% on instant access accounts.
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Janet Stollery
(@janetstollery) reported
@AskNationwide We have a Triple Access Savings account. How often is interest paid?
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amber
(@martnodegaard) reported
@AskNationwide I’m trying to log in on an iPhone 14 Pro
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Deenah
(@Deanoo212) reported
@AskNationwide is there any problem with the banks ? My wage hasn’t hit my account yet ? It’s normally in after midnight
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Sab
(@SChasex21xx) reported
@xxRooRooxx @AskNationwide My mum had the same issue ! She ended up having to go into the nearest branch to find out what was going on, they apparently sent her new one last month but that never arrived so they cancelled it and sent her a new one whixh arrived today then she weren’t able to use it today(1)
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TechSimulater
(@TechSimulater) reported
@AskNationwide Hi There Craig, I would be happy to do so. However, I need a resolution. Because this is shameful behaviour by Nationwide to turn a customer cold.