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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (26%)
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Login (26%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch, Crawley, Sutton in Ashfield, Luton, Derby and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Transactions | |
| Kensington |
Login | |
| Kensington |
Withdrawals | |
| Kensington |
Website | |
| Eastleigh |
Website | |
| Portsmouth |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Cara Willams
(@CaraWilliams09) reported
@AskNationwide This issue meant I had to cancel dentist ap and got charged for it. I couldn’t pay bills so will get late charges. Couldn’t pick up my kids as no fuel. Will you be compensating us for the horrific day we had. There will be people who were stranded and without!
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Spiggie
(@spiggie) reported
@AskNationwide A payment sent to our account a week ago has not appeared. Can’t get hold of anyone to check on this. Just phoned our branch and was put on hold then hung up on. How can I get some help please?
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Liam
(@incisiveme) reported
@AskNationwide @Nicolef1Penney Lost me as a customer as well for that flippant reply alone. Disgusting customer service - this is causing people real issues.
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Adam Mars
(@adammars_) reported
@AskNationwide Im expecting my wages and they still havent entered my account. I'm just wondering if this is a problem still at your end?
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James Goodman
(@JimmyG2) reported
@AskNationwide I'm still having problems making electronic payments to Nationwide. Also wife's business is unable to receive payments. This is not good at Christmas!
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MerringtonChase
(@MerringtonChase) reported
@Dracula_cat @AskNationwide Nope. Isn’t true. It hasn’t been sorted. Still issues.
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Matt Silver
(@cornishsilver) reported
from
St. Ives, England
@AskNationwide hi trying to pay a payment via the app and it’s not working as it doesn’t recognise monetary amounts? Saying it’s invalid. Trying to pay a builder before Christmas!
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Kiwe Farms
(@KiweFarms) reported
@AskNationwide @Wagginnwalkin11 Thought you claimed this issue was fixed yesterday so why are we, your customers still having problems with payments today?
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Kiwe Farms
(@KiweFarms) reported
@AskNationwide @Wagginnwalkin11 Thought you claimed this issue was fixed yesterday so why are we, your customers still having problems with payments today?
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Kiwe Farms
(@KiweFarms) reported
@AskNationwide @Wagginnwalkin11 Thought you claimed this issue was fixed yesterday so why are we, your customers still having problems with payments today?
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Steve Smith
(@Smith88Steve) reported
@adamsamuel31 @AskNationwide Try Monzo. Or one of the banks offering a switching bonus. But bear in mind all banks have problems at times ie TSB
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Rebecca
(@tictacboobooboo) reported
@AskNationwide @RoseMac18855670 What is resolved @AskNationwide Tues issues, Wednesdays or both. Please clarify
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Lemon
(@Lemon12459199) reported
@AskNationwide Provide me with the email for complaints. I want to complain about this outage. I joined nationwide as my sole current account and yesterday I needed to transfer money urgently. The recipient was left stranded and I was left feeling embarrassed. This is pathetic.
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Sam Smith
(@smartcookiesam) reported
@AskNationwide Thankfully my problem has been sorted out and was minor compared to all the 💩you left a lot of your other customers in.
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Fee
(@FionaRe_) reported
@AskNationwide Is there another problem today? As I sent some money 2 hours ago and the recipient still hasn’t received it, when it’s normally instant
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david girt
(@davegirt) reported
@AskNationwide Problem with chaps payment also
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I.J.A.
(@Dracula_cat) reported
@AskNationwide Same issue as umm... 2 weeks ago... Same canned response as usual. OK, sorted now, but unnecessary stress full day 😠
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Lemon
(@Lemon12459199) reported
@AskNationwide Provide me with the email for complaints. I want to complain about this outage. I joined nationwide as my sole current account and yesterday I needed to transfer money urgently. The recipient was left stranded and I was left feeling embarrassed. This is pathetic.
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rachel lewis
(@rach0488) reported
@AskNationwide I’ve just transferred a lot of money into my starling account and it hasn’t been received so the problem still needs to be fixed l am now going to take all my money out of my nationwide account lm lucky l have more money in the account this needs to be sorted out asap!!!!!
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Camilla W
(@CamillaWatkins_) reported
@chrisquinn44 @AskNationwide Like that will ever happen. For a bank that claims to be all about the customer we don't exactly see many genuine benefits
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charlotte stow
(@StowCharlotte) reported
@AskNationwide here we go again payment sent from bank and in thin air can’t be down again !!
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Heidi Kenyon
(@heidijkenyon) reported
@AskNationwide I'm very confused reading the customer service responses. Ashley seems to think there's delays regarding some payments made today, however Jamie is saying everything has been resolved... Which is it???!!!
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Kiwe Farms
(@KiweFarms) reported
@AskNationwide @Wagginnwalkin11 Thought you claimed this issue was fixed yesterday so why are we, your customers still having problems with payments today?
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Spiggie
(@spiggie) reported
@AskNationwide A payment sent to our account a week ago has not appeared. Can’t get hold of anyone to check on this. Just phoned our branch and was put on hold then hung up on. How can I get some help please?
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Spiggie
(@spiggie) reported
@AskNationwide A payment sent to our account a week ago has not appeared. Can’t get hold of anyone to check on this. Just phoned our branch and was put on hold then hung up on. How can I get some help please?
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rachel lewis
(@rach0488) reported
@AskNationwide I’ve just transferred a lot of money into my starling account and it hasn’t been received so the problem still needs to be fixed l am now going to take all my money out of my nationwide account lm lucky l have more money in the account this needs to be sorted out asap!!!!!
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Laura Gregg
(@laurawylie86) reported
@AskNationwide 🤔 any idea roughly how long before your issues are fixed? Wage still isn't showing!!
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Lisa Clancy 🐕🦺👩🦼👩🏻🦽
(@alwyen) reported
@AskNationwide Sounds like there's a lot more work to be done as the payment was due Monday and she's just tried transferring 10p to see if it's working yet its left her account and not got to the person she sent it to so you've
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Lemon
(@Lemon12459199) reported
@AskNationwide Provide me with the email for complaints. I want to complain about this outage. I joined nationwide as my sole current account and yesterday I needed to transfer money urgently. The recipient was left stranded and I was left feeling embarrassed. This is pathetic.
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Gwen Davison
(@graceybabe1) reported
@AskNationwide My husbands wages should of gone into account today, but as yet nothing showing up, are you's still having problems