Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 12/04/2025 13:10

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: City of London, Woodford Green, Newark on Trent, Southampton, London, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford, Hinckley, Reading, Stoke-on-Trent and Alfreton.

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City Problem Type Report Time
United KingdomCity of London Login
United KingdomWoodford Green Transactions
United KingdomNewark on Trent Transactions
United KingdomSouthampton Login
United KingdomCity of London Login
United KingdomLondon Website
Map Full Outage Map

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • staciiee_x Stacey Oliver (@staciiee_x) reported

    @AskNationwide my balance is updating. Is there problems at the moment? I’ve checked on the app and on online

  • bevangeleyes Bev Nicholas (@bevangeleyes) reported

    @AskNationwide I deleted the app and reinstalled it, working fine now

  • IanBroughall IanBroughall 🇺🇦 SlavaUkraini (@IanBroughall) reported

    @AskNationwide Hello I have tried phoning, but nobody is answering CAN YOU PLEASE HELP...? Thank You

  • JonesTheSteam72 CJ 🇺🇦 (@JonesTheSteam72) reported

    @AskNationwide How do I request that a flex online saver account with 5p in is closed down please? I don't appear to be able to self service

  • On_A_Journey_to NickV (@On_A_Journey_to) reported

    @AskNationwide Dont axe your customer service helplines!

  • kindcarer Jennie! (@kindcarer) reported

    @AskNationwide Hi is there a problem with pending transactions? As I’ve just been to two shops paid for small items and not showing on my account 😱

  • __TC___ T (@__TC___) reported

    @AskNationwide is your site down AGAIN?. Balance isnt uodating despite payments in & out earlier and now i can't make some payments online. Is disgraceful.

  • JonBurton_ Jon Burton (@JonBurton_) reported

    @AskNationwide I'm considering switching our household to your current account service. Can you answer some questions for me? Thread follows 🧵

  • chubberoo Craig (@chubberoo) reported

    @AskNationwide hi is your website working? I think it might be down? Your sent me my house insurance renewal but I can’t sign in, can’t reset password, can’t create account, everything I put my correct details in it says their wrong or the confirm buttons don’t do anything

  • staciiee_x Stacey Oliver (@staciiee_x) reported

    @AskNationwide Ex partner set up a standing order to pay me money but it’s not gone in. Not sure if there is a problem with nationwide Receiving money or he has cancelled child maintenance

  • ThomasMcGhee6 💚THOMAS CELTIC FOREVER 💚 (@ThomasMcGhee6) reported

    @AskNationwide is the app not working just now

  • Leelabelle Leanne Happy (@Leelabelle) reported

    @staciiee_x @AskNationwide My balance isn’t updating on the app either, so I think the problem is their end.

  • CulmerJonny Jonny Culmer (@CulmerJonny) reported

    @AskNationwide @staciiee_x Ah thought so,i've had same problem

  • LeighCochrane1 L McG (@LeighCochrane1) reported

    @AskNationwide is there a problem trying to make payments online? We are getting a message saying the bank is offline on the card network when trying to transfer to Revolut

  • SarahJackson182 Sarah Jackson (@SarahJackson182) reported

    @BigDarthMarti @AskNationwide 🤔 how bizarre. Their systems must be really slow, they’ll all be deducted at some point as there are authorisation codes but it’s annoying in the meantime

  • _JoeMac86 Joe McNally (@_JoeMac86) reported

    @AskNationwide hi is your app working properly? I have a few things that should have came up pending, but hasn’t changed? Usually updates straight away

  • YANGXAR Spooky (@YANGXAR) reported

    @AskNationwide Why am I unable to receive payments? I can send them fine and transfer money between my savers and normal account but when I try to receive money it doesn't work and the websites I withdraw from just give me errors, also purchases arent deducting my balance

  • mybeefy My BEEF (@mybeefy) reported

    @AskNationwide I can log in to see savings etc. But not my current accounts. Logged in wife's app to access our account and it let's me.

  • ThomasMcGhee6 💚THOMAS CELTIC FOREVER 💚 (@ThomasMcGhee6) reported

    @AskNationwide Ok so their is a issue then cheers

  • CockneyEagle Upstart Crow (@CockneyEagle) reported

    Hey @AskNationwide : Why is it, that after THREE Bank of England rate rises, your Triple Access 1 year account is still only paying 0.4%? Had there been 3 decreases, you wouldn’t have hesitated to cut the rate so be honest: WHAT IS GOING ON HERE??

  • bethalan karen (@bethalan) reported

    Just tried my bank card abroad and spoke with Rita at customer services for #nationwidebuildingsociety @AskNationwide who has informed me there are problems just in case anyone else is having issues

  • nicwil75 nicola w (@nicwil75) reported

    @AskNationwide are you having slow payments again? Standing order made first thing to me still Not arrived.

  • AntonyBrister Antony Brister (@AntonyBrister) reported

    @AskNationwide hi. Who would like to contact me to help track down the phone operator who has just been disgustingly rude to my wife on the phone? Just wanted to ustand why our app or web has stopped showing our current account after years of it being visible. Wait to hear.

  • mybeefy My BEEF (@mybeefy) reported

    @AskNationwide It's through mobile banking app. Just can't access my current accounts

  • SarahJackson182 Sarah Jackson (@SarahJackson182) reported

    @AskNationwide Hi, thought I’d let you know I’ve just been shopping, bought petrol etc with my card and my balance remains the same for some reason. The pending amount doesn’t seem to be working/ deducting like normal. All my shopping from the past two hours isn’t in pending T’s.

  • Madaam_Speaker Alari (@Madaam_Speaker) reported

    Definitely switching banks after this ordeal. Every year for the last 6years @AskNationwide can see I come to Uganda for a length of time, I even tell their staff. But each and every bleeding time they block my card. I think they enjoy making me suffer.

  • alireading Alastair Reading (@alireading) reported

    @AskNationwide Hi, how do I request a new card in the app? It’s not lost or stolen, just stopped working for contactless payments…

  • brianvicky28 vicky brian (@brianvicky28) reported

    @SarahJackson182 @AskNationwide Down having problems some payments are declining too

  • staciiee_x Stacey Oliver (@staciiee_x) reported

    @AskNationwide Thanks. Is there any problems with standing orders being received? A standing order should of gone in my bank today. Just checking there isn’t a issue there

  • hernameisayesha Ayesha 🦋🇻🇨 *Leave Black Women Alone F&A* (@hernameisayesha) reported

    @AskNationwide Hi for some reason I’m in an unarranged overdraft in my current account, this shouldn’t be the case as I always transfer the correct amount before I make a payment, can you help with this please? Thanks