Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 01/15/2026 00:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (29%)

    Website (29%)

  3. Login (19%)

    Login (19%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees and Whitehaven.

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City Problem Type Report Time
United KingdomHove Website
United KingdomCambridge Website
United KingdomMilton Keynes Website
United KingdomSlough Login
United KingdomWorcester Mobile App
United KingdomLondon Mobile App
Map Full Outage Map

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • JJDoorgaLy Jenny and Jason Doorgakant Ly (@JJDoorgaLy) reported

    @AskNationwide what are we your current junior ISA rates? I can't find it on your website. It's for my 2yo

  • DORSETMEDIA dorsetmedia (@DORSETMEDIA) reported

    @AskNationwide I have just tried to ring my local branch to speak with manager and ended up speaking with your head office not the local branch? Honestly your organisation is broken !

  • laila_aries33 Laid Edges 🌊❄️💦✨💫 (@laila_aries33) reported

    @AskNationwide is there a problem with online banking? My banking has been fine all day today and suddenly it’s saying I have to re register ? Even tho I’m already registered . Then it says there’s a technical error but when I go online to check services it says all is well.

  • angelsincognito Lucinda (@angelsincognito) reported

    @AskNationwide fun maths question! If I pay £200 a month into an instant access saver with a 5% interest rate, and make 0 withdrawals, why have you paid me £38 for the whole year? And why do all your agents insist that nationwide never offered a savings account of more than 1.3%?

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide @AskNationwide N Wide quick to raise mortgage rates as benefits them but SLOW to raise saver rates that benefit loyal customers! 😠 CEO laughing all the way to the bank.

  • Joeparker23_ Joe parker (@Joeparker23_) reported

    @AskNationwide I’m having issue downloading pdf Adobe file on my current account but when I download it doesn’t say anything it’s been going on for 2 days? How much longer will it get sorted out?

  • davidqhog David Q 💙 🔶 3.5% #FBPE #FBPA #EUCitizensChampion (@davidqhog) reported

    @AskNationwide has an online problem. I should be able to download PDF versions of account statements as I have in the past. Now, the statements are there but cannot be downloaded. Found this yesterday but still not fixed! Why?

  • emilyyyhill Emily Hill (@emilyyyhill) reported

    @AskNationwide I want to amend my contact number on the account but can’t access live chat and can’t get through to an agent on the phone.. thanks

  • SillyMare Nikki Jones (@SillyMare) reported

    @AskNationwide Is the banking app down? When I open the app it asks me to register or create a new account!

  • mxsophiie Soph ミ☆ (@mxsophiie) reported

    @AskNationwide Trying to log back into the app as for some reason I’ve been logged out but it’s asking for my account number and sort code however I don’t have anything that has those details on. My account is a help to buy ISA

  • mikegeoghegan1 MG (@mikegeoghegan1) reported

    @AskNationwide If it takes 10 working days to get login details and I only have 14 days to add funds, will I be able to go into a branch to make a payment? I do not want to pay in funds using sort code and account number without being able to confirm they have gone in.

  • cmorefew Chris Morphew (@cmorefew) reported

    Hi there @AskNationwide - are you aware of any issues with paying in cash at a Post Office? Just tried to pay money in as we’ve done before but got told that the account type doesn’t allow it.

  • Jimtails83 James Taylor (@Jimtails83) reported

    @AskNationwide awful phone service. Been on hold for an hour then get answered and cut off!

  • laila_aries33 Laid Edges 🌊❄️💦✨💫 (@laila_aries33) reported

    @AskNationwide No im not just trying to log in normally via the app

  • DoctorKimberley Dr Kimberley (@DoctorKimberley) reported

    @AskNationwide have been on hold for emergency cover help for an hour now- would love to use the portal for this instead as suggested but getting a server error (on phone and laptop!). Any suggestions/assistance?

  • PeterLayzell Peter Layzell (@PeterLayzell) reported

    @AskNationwide I have an investment shares ISA that I would like to move to my Nationwide cash isa. Can I do this with the normal transfer page on the website as I have done with another cash ISA.

  • DoctorKimberley Dr Kimberley (@DoctorKimberley) reported

    @AskNationwide On my phone it won’t allow me to click submit (chrome and safari). On my laptop it says server error 500

  • SteveDo98443504 Steve Downes (@SteveDo98443504) reported

    @AskNationwide Still not received my £200 switch bonus. Switch completed on 22nd Dec. I have contacted customer service on multiple occasions. No one is willing to take ownership.

  • JerryGe42936313 Shaun Gee (@JerryGe42936313) reported

    @AskNationwide N Wide quick to raise mortgage rates as benefits them but SLOW to raise saver rates that benefit loyal customers! 😠 CEO laughing all the way to the bank.

  • DORSETMEDIA dorsetmedia (@DORSETMEDIA) reported

    Has anyone else had issues with @AskNationwide who have been so slow in sorting out issues of fraud ?

  • BerthaC81230378 Bertha Castillo (@BerthaC81230378) reported

    @mxsophiie @AskNationwide Seek help from Askfixer via Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under ATVIassist, good at this and trustworthy

  • xcTECH1 ACCOUNT SUPPORT (@xcTECH1) reported

    @mxsophiie @AskNationwide Kindly hit me up okay I will help you fix it concerning your account process

  • gazza19671 gary brown (@gazza19671) reported

    @AskNationwide I have tried to open a one year triple access isa, as mine has come to an end, each time it gets to the end and creates an account number but after about 2 mins says an error has occurred.

  • DORSETMEDIA dorsetmedia (@DORSETMEDIA) reported

    Why do you not take action over known fraud issues @asknationwide ?

  • claraclarabel Clare J (@claraclarabel) reported

    @AskNationwide is there an issue with your website as I can’t seem to view my statements. Tried a laptop and on my phone

  • Natasha_Rx Natasha Rigler (@Natasha_Rx) reported

    @AskNationwide making my tax return really not stressful by the website not downloading any of my 2021 statements. And I've tried a different browser. Managed to get one month downloaded in 30 mins 👍

  • jwsswain Jonathan Swain (@jwsswain) reported

    @AskNationwide Any update on timeline? Because it's still broken

  • laila_aries33 Laid Edges 🌊❄️💦✨💫 (@laila_aries33) reported

    @AskNationwide this is urgent. Need help with my online banking asap pls . I’m unable to log into my accounts and I’m waiting on a new card. What’s going on ? Is there a online problem or a technical fault?

  • libbydan86 libbydan (@libbydan86) reported

    @AskNationwide hi team, thanks for all help to date, we paid a bill via bank transfer on Sunday 1st and obviously bank holiday on the 2nd when would fund expect to clear the business’s account?

  • benharding1 Ben Harding (@benharding1) reported

    @AskNationwide trying to view statements from 2021 (tax return). PDFs not working. Every link broken. Ditto PDFs for 2022. Can’t see further back than Oct 21 in online version. Still not fixed since reporting 3 days ago. PLEASE FIX.