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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (46%)
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Website (24%)
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Login (16%)
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Transactions (8%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, London, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford, Hinckley, Reading, Stoke-on-Trent, Alfreton, Harwich, Ilkeston and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Login | |
| London |
Website | |
| Leigh |
Login | |
| Neath |
Login | |
| Plymouth |
Login | |
| City of London |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sam storer
(@Samstorer11) reported
@AskNationwide Has it actually tho as you put this up earlier then the very next response by customer service said it hadn't, the website still says it's not working, can we get a straight answer?
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Martin Underwood
(@312mju) reported
from
Kirby Muxloe, England
@ban31692 @mrs_eyre @AskNationwide Nothing in that statement is nasty or negative! I was just saying what the issue was.
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Maya🌟
(@_MissMyMy) reported
@AskNationwide Yeah do the right thing and fix this because this ain’t it. Thanks.
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Martin Sykes
(@musicmanleeds) reported
@Ekadzirange @cornelius_mark @AskNationwide It's far better than Sainsbury's Bank! They had an outage earlier this year which meant I couldn't log in or view my credit card for 2 weeks!
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admiralross2400
(@admiralross2400) reported
@MrPJ83 @Anon96011111 @AskNationwide I put in a complaint earlier saying that they should have communicated (even just a standard email saying there are issues and to call if you need help)
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Zee
(@afgzee) reported
@Anon96011111 @AskNationwide I work for nationwide. Are your wages sent by BACS? BACS payments were not effected by the glitch only faster payments being sent and received which are in a queue
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Carl
(@officialnucky) reported
@mrs_eyre @AskNationwide No, you didn't. There was no issue with payments with a debit card OR BACS payments
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Rosie
(@Rosie78515555) reported
@AskNationwide is everything working again and will I still get my payment tomorrow or not?
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BeautyQueen
(@Unicornresinart) reported
@AskNationwide So has been sorted now about payments, but your customer service is **** , and most of these people have been customers for years, and loyal , and you are going to lose them.. So should give them something as good will gesture…Ta
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🌸Topazzz🌸
(@topazisere) reported
@AskNationwide Congratulations. Let’s give you a medal! Where is our compensation for such a utter lack of service in a desperate time. #notgoodenough
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Zee
(@afgzee) reported
@adaeze29 @BBCNews @AskNationwide And what happens when that bank has an issue will you keep switching till you need to switch back to bank 1?
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michelle cheney
(@michell05487710) reported
@AskNationwide Compensation I hope never known it take all day to fix awaiting wages to finish Xmas shopping 🙄
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Melanie Bradley
(@MelBradley79) reported
@Muks_Ali @AskNationwide Just wanted to let you know I’ve got my gas on now. I know many will think I was stupid to get myself I that position, but you didn’t judge and just wanted to help. God bless you for that, meant/means so much. Hope your life is full of blessings x
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Ric Harrison
(@richarrison25) reported
@AskNationwide how long is this problem gonna take to resolve
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caroline
(@wickedraver) reported
@AskNationwide I had no issues paying with my card today
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wadiyatalkinabeet
(@JD_Stutz1) reported
@AskNationwide Brill so I gotta wait a few hours when the ships close before I can access my money top notch
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Adam
(@ban31692) reported
@312mju @mrs_eyre @AskNationwide How would you know if this person relied on a transfer from a friend or family member to be able order their shopping and for it to be cancelled becasue if nationwide’s “payment issue” you might have money in your account but others might not. Be kind
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Jillian Donoghue
(@jilliandonoghu3) reported
@AskNationwide when is this payment issue going to be resolved! How in gods name can a bank go down when everyone is expecting wages that are still not in the bank. Shocking this close to Christmas!
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Ads
(@adzfaal) reported
@AskNationwide I have not been affected. But I am a customer. So I want to be outraged and compensated. Thank you.
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///expired ferrania/// 💙🌹🇩🇰📸
(@sophiejdalston) reported
@Signedbysophiee @AskNationwide They claim the problem has been solved but there is a massive backlog of payments both ways. Hope it is cleared soon. I don't have anyone to pay but I bought a fridge freezer and my mum sent me the money for it after, due to this it has still not appeared in my account.
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Gayle Dickson
(@GayleDickson14) reported
@AskNationwide Never a good time for these things to happen. Must say over the years only a handful of times there's been a major issue with
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DJ MickyT™ 🤘🤘
(@DJ_MICKYT) reported
@cornelius_mark @AskNationwide I have worked for them all and can agree. Plus, they have invested a lot of cash over the past 10 years on improvements. I would suggest that today was a fault rather than an issue with a change.
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Bob Crockart
(@Bob_966) reported
@AskNationwide Stock system generated answers don't help, they only get people's backs up. You push enough messages for security and account updates so why can't you use same technology to keep customers updated on outages? Hiding stuff that's bad?? Maybe time to move🤔 Banks
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John
(@Anon96011111) reported
@MrPJ83 @AskNationwide **** knows Paul,a few saying our wages will deffo be in tomorrow but confirmation by the back would be better
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Alison Bonner
(@alib1379) reported
@AskNationwide how much longer for the issue to be sorted. I need my money to pay a tenancy agreement today otherwise may not have a place to live!! I’ve been more than patient - how much longer please!!
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dave mcd
(@DaveLiamvad) reported
@VeryGrumpyKev @AskNationwide @HalifaxBank I warn you,do not go to Halifax,awful I left them as they were so crap.
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.
(@MrSalami_) reported
@Southcoastmini1 @AskNationwide I agree with you but don't take your anger out on Customer Service.
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🏴 JOHNO LFC 🏴
(@adamjoh36211398) reported
@AskNationwide is the banking app down ??
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Lou
(@LoobooLou) reported
@bumbleysmum @rhinoboy79 @AskNationwide Bloody ridiculous I can’t access MY money!!
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tbanting
(@tbanting) reported
@AskNationwide Can you tell us what the issue was? Just want some reassurance that it doesn't happen again.