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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (26%)
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Login (26%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch, Crawley, Sutton in Ashfield, Luton, Derby and Worcester Park.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Transactions | |
| Kensington |
Login | |
| Kensington |
Withdrawals | |
| Kensington |
Website | |
| Eastleigh |
Website | |
| Portsmouth |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mandy Sambrook
(@MandySambrook) reported
@MartinSLewis any advice mum got scammed by a very good site bank won’t pay coming up with all excuses even though I sent evidence in can I actually complain about how this was handled @AskNationwide
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Ollie Heath
(@ollieheath55) reported
@AskNationwide Just had the same problem happen again
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ruth suzanne green
(@leah_seren) reported
@AskNationwide is there any issues with pos please? Tried to use my card in the canteen at work and it wouldn’t accept it?
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Ollie Heath
(@ollieheath55) reported
@AskNationwide Hi, deleted and reinstalled. Seems to be working better - for now! Thanks
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Not Gary
(@petrolheadtoo) reported
@AskNationwide They do not appear to accept that they are jointly responsible under the Act when an item is over £100 and they are obstructive. It seems years as a loyal customer means nothing
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emmaseager aka.... MOANING MINNIE
(@emmaseager15) reported
@AskNationwide looked on line at reviews not good incompetent seems to spring to mind daughter switched then unswitched didn’t get her switched money being told different things by different customer service good will gesture will be send today payment
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Ploughboy
(@MPloughboy) reported
@AskNationwide But will schools just deny they have a problem?
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Not Gary
(@petrolheadtoo) reported
@AskNationwide (Nationwide Building Society) provide my daughter with a credit card for years. They are now refusing to compensate her under Sec 75 Consumer Credit Act re a rogue trader. Their attitude has been abysmal. Avoid being a customer of Nationwide
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Not Gary
(@petrolheadtoo) reported
@AskNationwide The latest letter from them is dated 23.9.21 but does not refer to the complaint. Their letters do not give the impression they have been read by a customer orientated person.
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Leoni Parry
(@ParryLeoni) reported
@AskNationwide I had to block my card last night and wanted to know if I will still be able to make in-store Apple Pay payments? Any payments I make online do not go through. Secondly I would like to know if I am able to change the address that my new card is delivered to?
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Robert Denham
(@pattayarangers) reported
@AskNationwide @WhichUK That is the funniest thing I will read today. Nationwide is without a doubt the worst bank I have ever dealt with, zero customer service, zero attention to detail. If Nationwide were the last bank on the planet , I would have my money hid under the bed .
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Dan Lee 🏴
(@DanLeePadgett) reported
@AskNationwide Any idea which part of the site I use if my new current account card doesnt appear? My card expires tomorrow
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Joe
(@iliz2007) reported
@AskNationwide any app problems at the minute?
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Not Gary
(@petrolheadtoo) reported
@AskNationwide When a customer provides proof from the organisation Which and that is ignored by Nationwide a live chat as suggested really does not cut it at this stage
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Dave Waghorn
(@waggers5) reported
Appalled by the customer service (or lack of) from @AskNationwide and their conveyancing partner, Enact. Thinking of remortgaging? My advice is to avoid them.
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Irma Grace
(@IrmaGrace26) reported
@AskNationwide Forget it it’s working now
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Kyle Clayton
(@kclayton91) reported
@AskNationwide I would warn everyone away from using your mortgage services. I currently use you yet seeking my house for health reasons and been declined to port mortgage due to a financial risk when it’s a lower mortgage I’ve gone for. Service is a joke
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Kyle Clayton
(@kclayton91) reported
@AskNationwide Because am in a 5 year fix even if I leave or sell up and rent because I wouldn’t be able to get a mortgage else where I’d have to pay £10k extra because of early settlement fees your a bunch of money grabbers
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Robin Redmile-Gordon
(@WhatNowDoc) reported
@AskNationwide Any reasonable person would support such a campaign. However, we’re all a little tired of being misled by the the deceptive use of actors and activists. Are you able to give us some background on the young woman and her injury?
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Not Gary
(@petrolheadtoo) reported
@AskNationwide This is more unnecessary hurdle requiring a customer to write a letter and post it instead of being able to email it. It seems not really on the side of the customer
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Ed
(@geeked87) reported
@AskNationwide @iliz2007 Are you on iOS 15 beta? I also have the same issue.
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tom ward
(@Wardio) reported
@AskNationwide your new iPhone app is great, but I constantly need to restart it in order to login (gets stuck on blank screen). Is this something you’re planning to fix in a future version?
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Duncan Giles
(@Deej007) reported
@AskNationwide your app doesn’t seem to be working since I updated to IOS 15.1 yesterday, is this going to be fixed? I’ve tried the usually deleting the app and uploaded etc, frustrating
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Dr Steve Moss 👨👩👧👦👨🎓👨🔬👨💻🤓😷💙💚
(@gawbul) reported
@AskNationwide As per the quoted tweet; the Nationwide app is no longer working for people on iOS 15.1 beta. Downgrading to iOS 15 doesn't appear to resolve (and some on iOS 15 are also experiencing issues independently). A fix needs expediting, please!
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Adrian Dungey
(@adrian_dungey) reported
@AskNationwide appears your online app is down
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Barclays UK Help
(@BarclaysUKHelp) reported
@VirtualWill101 @AskNationwide When you do, please explain how this experience has been for you and what you'd like as a resolution and we'll get back to you as soon as possible. Can I just ask, are you receiving any error codes along the way? Feel free to reply in DM so we can discuss this further. Anth 2/2
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Essexboi
(@essex2021_) reported
@AskNationwide @BehindTheLensM1 Helpful of you. Perhaps fix the problem before they release it fully.
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Mel
(@fortis_semper) reported
@AskNationwide Hi. For your switching offer, in my old account that I want to switch to Nationwide I have two direct debits to switch but they are new and as they haven't been paid yet show their amount as "£0". Would this cause a problem for the switch offer? Thanks.
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Becky
(@spritesbites) reported
@AskNationwide Hi I’m not using a beta version I’m on the standard 15 public release. I’ve uninstalled and tried to install but still stuck talking to nationwide server
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Adrian Dungey
(@adrian_dungey) reported
@AskNationwide Rolled back to IOS15, still just getting ‘talking to network’. Looks like issue is at NWs end