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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (27%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Rochdale, Dunstable, Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Rochdale |
Mobile App | |
| Dunstable |
Mobile App | |
| Fulham |
Login | |
| Hove |
Website | |
| Cambridge |
Website | |
| Milton Keynes |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Nelski
(@Nelskitoon) reported
@AskNationwide any info on when my money will come through ? This is becoming an issue again I have things I need to pay for.
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Ricky
(@filmgeek26) reported
@AskNationwide is this problem going to be fixed by tonight or is it you all gone home and cba
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Ben Scott
(@BenScott2020) reported
@AskNationwide This is an absolute joke! Waiting for a payment from webuyanycar which I paid for a faster service for now going to lose my car I am buying….. what will you do to resolve the issue??? @MartinSLewis help us!
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kerrie
(@kerrie477) reported
@AskNationwide @dave69415082 People at nationwide keep saying working to fix it ASAP Iv been waiting since 9am for this to be fixed my entire day has been scuppered. People shouldn’t be made to wait for their own moneies. For me my entire day has caused me to have a flare up of fibromyalgia
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John
(@Johnboy270783) reported
@BBCNews @AskNationwide this is disgraceful now. I'm assuming you're going to offer a goodwill compensation to your customers for yet ANOTHER payment issue that is your responsibility! For the sake of keeping any of your customers beyond this point, I suggest you give it a consideration.
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Ciára-Louise ☘
(@QueenC_1987) reported
@AskNationwide @SkylarrosePhil4 That service status update was written 2 hours ago. When will this problem be fixed? Honestly this is a shambles. Its unfair to people who have no other means. I need access to my money to buy shopping. I have a child at home. Its completely unacceptable
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Kev
(@Woodfield76) reported
@AskNationwide Again? This is the THIRD time in less than two weeks. Absolutely ******* shambolic. Thank **** I’ve left you. You can whistle for the overdraft.
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Erin Bird
(@ErinBir15614933) reported
@AskNationwide Why is it still not working it’s been all day now
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Lisa
(@Lisa16934656) reported
@AskNationwide Yet again sites down waiting to place an order that I need cant do this as still waiting for bank transfer to go in how long till its fixed been waiting all day not good
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Lanisheppard
(@Lanisheppard99) reported
@JodanaSandyXx @AskNationwide Well they aren't holding it against your will it's not their faults that there is an issue yes I know it's infuriating and you need the money but it was out of their control
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Arun Subramanian
(@arunsub14016937) reported
@AskNationwide @PiwonskaNatalia I am tweeting about the same issue viz; inbound payments. I made a payment into my nationwide account at around 2 pm but the funds have not yet been received. It is for my d d payments. Hope I won't lose the monies.
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Maureen Thyne
(@MsPixiePops) reported
@AskNationwide I have just checked my account and a Direct Debit has been returned as unpaid. I had the funds put in via ATM this morning to pay for it, but they never went in due to this outage. I am furious and want to send in a complaint.
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Natalie. Max Verstappen 2021 F1 champion 🥳🥳
(@EnvisRacingFan) reported
from
Burton upon Trent, England
@AskNationwide Servers going down are becoming a bit of a trend recently. Have you got an end date for queues as I have wages meant to be coming through on Friday 😌
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Richard Thompson
(@EkilErif) reported
@AskNationwide It has thanks Jake. Payment completed in the final 10 minutes of the 2 hour window. I’ve never seen it take this long and in all honesty this combined with the issues with payments in the past 10 days are making me reconsider my primary account provider.
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🎲🎲
(@ShakeyDay) reported
@AskNationwide @nathanstorey12 I don't remember reading people had actually had anything yet? They haven't started the "backlog" at all, as they don't know how to fix the problem that keeps becoming a problem! Absolute insult how they keep giving their customers nothing! Not an incline
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Robert Petherick
(@RobertPetheric2) reported
@AskNationwide @mollygater9 The fact that payments out are working is only any use if you have money in you account! It’s of no help if your wages/ pensions etc are sat in a queue and you’re relying on that to pay bills , seems you’ve prioritised the wrong problem
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Nikita Ella
(@LUVTHRILLS) reported
@AskNationwide So many issues and delays in last 2 weeks as well as many previously! What is going on?? Time to change to another provider! It is totally unacceptable. You will loose customers for sure!
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malcolm brett
(@statusquo2903) reported
@AskNationwide I have just used a Cashzone atm which has not dispensed any of the £250 it should have. I cannot get hold of you by phone. Please help.
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sarahmilesgeorge@aol.com
(@sarahIMiles) reported
@AskNationwide @LisaMarshman1 How does that help the customers who are waiting for money to go into their accounts so they can buy food?’
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kathleen reid
(@independencekat) reported
@AskNationwide Well I did contact you numerous times during these outages , I told them I was a single mum/carer with 2 severely disabled children and no living family I could ask for help and everytime I got " sorry I understand but there is nothing we can do". My boys missed respite, my break
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Hanna Dokal
(@Hannvjoharv) reported
So @AskNationwide @nationwide have flagged on accounts that inbound payments are queued. Fine, but my card isn't working at all due to the bank being unable to process payments either?! This wasn't flagged. How are we meant to function?
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Lou
(@Mollylou1988) reported
@AskNationwide I rang they said there were issues across the whole system
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Ethan Stone
(@Ethaaann) reported
@AskVirginMoney I have been on hold for an hour to try and make my mortgage payment manually, I have direct debit in place to make this payment but due to issues with @AskNationwide today, the money was not in my account until 3pm and they have not sent the payment. Please advise
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Caitlin Tanase
(@caitlin_tanase) reported
@AskNationwide what a joke lol so glad i switched after the Christmas issue and I am no longer your customer 🤡
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Miriam Mcdermott
(@MiriamMcdermo13) reported
@AskNationwide Still showing issues on my banking app
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Samantha Mason
(@AriesBabe85) reported
@JodanaSandyXx @AskNationwide They are not allowed to hold your money against you, so it wouldn’t be you…. Nationwide are having national problems!!
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Daniel Cunningham
(@Cunninghamster) reported
@AskNationwide I thought it was just inbound payments you had problems with? I’m trying to transfer out to my @monzo and it isn’t going through like it usually does. (ps You’re doing a great job social media team!)
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rip - sick of Tory corruption, et al
(@boycerip) reported
@AskNationwide app not working?
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Hanna Dokal
(@Hannvjoharv) reported
So @AskNationwide have flagged on accounts that inbound payments are queued. Fine, but my card isn't working at all due to the bank being unable to process payments either?! This wasn't flagged. How are we meant to function?
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Shsne
(@Shsne90481048) reported
@AskNationwide My wage goes in on a Tuesday, but I worry not over my wage the bank seems to go down every Tuesday,, you think after a few times it has happend they know the problem, but looks like they do not or can not be bothered to fix it.