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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (24%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Walsall |
Withdrawals | |
| Dunfermline |
Mobile App | |
| Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Tom
(@OveratedLama) reported
@AskNationwide Another issue, I’m currently in Spain and can’t make international calls, which is why I think the payment got flagged
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Lindsey Ney
(@LindseyNey) reported
@AskNationwide i cannot download your app as get an error message saying i am not registered for online banking but i am and can login to my online account easily.
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Raymond Bickley
(@RaymondBickley2) reported
@AskNationwide Pay bill. Open your app to confirm it's me. Done. Go back to pay bill. Have to log in again. Repeat !!!!!!!!!! Won't pay even though you have confirmed it's me paying!!!!!!!!! Not going to carry that card machine around everywhere I go.
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Todd chambers
(@Toddous44) reported
@K10740374 @AskNationwide I am having the same issue! Very annoying
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JoannasFlaire 🍳🦖🧌
(@PhoenixRedRum) reported
@AskNationwide Hi, I need to pay @Sainsburys_Bank but as usual their website is useless and won't let the payment through despite me having the right details etc etc. Is there a different way I can pay them?
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Craig Myles
(@Cragsterinho) reported
@AskNationwide Actually no. I’d rather not have my information plastered all over Twitter for anyone to see. It’s sorted now but I have to say the service I received was bad. And now you expect me to resolve it via twitter??
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Denise OConnor
(@denisejusthby) reported
@Super_mb @AskNationwide I’m having the exact same issue
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Helen
(@Helen60614083) reported
@AskNationwide if I have had a nationwide 1 year fixed access account more than a year ago, am I able to open a new one and get the same interest rate as shown on your website? Or do I have to wait a bit longer ?
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missireland
(@lashes_shoreham) reported
@AskNationwide I haven’t been able to transfer money all weekend. Is there a problem please?
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Timewalk Project
(@Timewalkproject) reported
Does anyone else have problem with time lag for @AskNationwide It can take up to 10 hours for verification code to come through so by then I have lost my order.
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Mark King
(@markkinga) reported
@AskNationwide Why can't interest certificates be obtained online? Its 2023 and i have to request it by post? which is slow and a waste of money in printing paper and expensive cost of a stamp now?
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Whyamidoingthis.
(@46Ruthie) reported
@AskNationwide I called into the Camberley branch yesterday, it was busy with customers Needing Help, including Me, don’t close anymore people want to keep personal service. It’s shortsighted closing when housing estates are being built.
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Adam
(@adamjleach19) reported
@MartinSLewis HELP. My parents went on a holiday to Canada, their flights were delayed by 24hrs. @airtransat offered £1000 compensation but 7 mths on & they’re still disputing the payment with @AskNationwide as Transat sent the details incorrectly. No one knows where it is?!
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Joe
(@Buxton_JoeM) reported
@AskNationwide It has never been an issue in the last couple of years, I’m not sending funds to someone via the app, I’m trying to purchase something using a rapid transfer system which I’ve done daily for 2 years and now my banking app has some discriminatory issue with this
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Emma
(@emsy5smith) reported
@AskNationwide why is your banking app continuously down? I haven’t been able to get on it for 2 days! Very frustrating!
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Timewalk Project
(@Timewalkproject) reported
@AskNationwide No problem with my Wifi. In any case verification code comes by phone not email. Just up to 10 hours later. On several occasions now.
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Fred Bassett
(@Highlanderscous) reported
@AskNationwide @emsy5smith If your system is saying everything is OK, why does my Nationwide app show an error message saying you're experiencing technical difficulties?
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Tony
(@TonyB2929) reported
@AskNationwide If there is an issue with faster payments why is there nothing on the status page or on the app, I just sent a payment to pay a bill and there was no mention of any issue. This is not good enough.
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Tony
(@TonyB2929) reported
@AskNationwide Failed to connect to the server, if I'd known there was a problem I would have never made the transfer I would have taken the money out in cash now I can't even do that.
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Justina 🇰🇷🇨🇦🇬🇧
(@mangonscarf) reported
@AskNationwide I sent some money to Lifetime ISA. I think the money did get sent (money received by LISA) but the balance on Nationwide hasn't been reduced. What is the issue?
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Helen
(@Helsbells567) reported
@AskNationwide Stop cutting and pasting the same answer. Why is it taking longer than normal? There must be an issue?
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Tony
(@TonyB2929) reported
@AskNationwide Tried that already. There is still no warning on the app that there is an issue with transfers, why, shocking service.
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@DanGriffin45
(@dangriffin37) reported
@AskNationwide Thank you but I have no access to the account via internet banking as you’ve conveniently removed this as it’s going through a transfer to another bank, there lies my problem you did zero to sort this when I asked this on the phone yesterday
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Amelia Watkinson
(@UneTelleDouleur) reported
@AskNationwide I submitted a chargeback claim around 2 months ago and have not heard anything. Please can someone help me?
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Declan Lyons
(@declanl212) reported
@RissaHalls @AskNationwide It's the biggest pain in the hole tbh. Everytime you make a new payee. All the others just ask for a pin. If your card reader stops working youre effd
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Laura Giles
(@LauraJGiles) reported
@AskNationwide One of my cards is no longer working. Apple Pay is not authorising it, it won’t do contactless, when I try and use a pin it says too many pin attempts but at a cash point it won’t let me unfreeze or create a new pin either??
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Helen
(@Helen60614083) reported
@AskNationwide But if I've had one just over a year ago and I've transferred the money across can I still open another account the same (1 year triple access) and get the 3.00%
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Helen
(@Helsbells567) reported
@AskNationwide funds transferred to two separate accounts and payment has not been received unacceptable we have to chase on twitter with no service message on the website
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Lindsey Ney
(@LindseyNey) reported
@AskNationwide i did previously have the app to manage mymums account now closed &opened another as executor. app does download.i have deleted it & tried to log in several times ,even gone through the online registration process again but still get same message 😩
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Tony
(@TonyB2929) reported
@AskNationwide Even the live chat on the app isn't working on the app. Thanks Nationwide, time to move away.