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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 44% Login (44%)
  • 27% Website (27%)
  • 17% Mobile App (17%)
  • 9% Transactions (9%)
  • 2% Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: London, Croydon, Telford, Tavistock, Basildon, Orpington, Dorking, Mitcham, Derby, Derry, Nottingham, St Helens, Glasgow, Swansea, and Portsmouth.

CityProblem TypeReport Time
London Mobile App 13 days ago
Croydon Login 14 days ago
Telford Website 16 days ago
Tavistock Transactions 16 days ago
Basildon Mobile App 16 days ago
Orpington Mobile App 16 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • scriptwren
    B (@scriptwren) reported

    @yawizzy @ChelleChipato @AskNationwide Sometimes these days it’s the best way to get proper customer service, that’s why. Why are you trying to police social media like this? Clearly they have exhausted face to face possibilities. What happened to decent customer service and a bit of empathy?

  • MarkWil66911411
    Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported

    @AskNationwide just had a faster payment sent however nothing is showing in the app are you aware of any issues

  • Hengist123
    Don Calogero (@Hengist123) reported

    @MichaelFra89678 @AskNationwide A lot of people took out £100 savings in every building society in the age of carpetbaggers trying to close them down, in the hope of a huge windfall.

  • itsfar2bright
    ME? I'm not well.... (@itsfar2bright) reported

    @AskNationwide Tryint to transfer money on app and being asked to use card reader. I have never had a card reader on my account. Is this the same IT update error which happened a few months ago. When is this being fixed?

  • MrMrJoshua
    Mr Joshua (@MrMrJoshua) reported

    @AskNationwide That's not the problem. I need a card sent to branch due to insecure address. Five months with no card. @MartinSLewis - this is really getting me down.

  • warwick3090
    shite hawk (@warwick3090) reported

    My Mum passed away at the end of last month and trying to sort her financial affairs. I thought I'd closed her Bank account with @AskNationwide on the 9th July and was told I should hear from them in ten working days but heard nothing. 1/2

  • shellbills
    Michelle Bills (@shellbills) reported

    @AskNationwide is there an issue with incomingand outgoing payments waiting for money to go in

  • katelallyx
    Kate (@katelallyx) reported

    @AskNationwide trying to move money from my current account, using card reader etc but getting 'we're experiencing a technical problem' - according to your website though 'services are working normally' ?

  • fucking_scary
    REALLY SCARY GUY📎 (@fucking_scary) reported

    @AskNationwide Can’t log into my mobile account since I got a new phone, called one of your guys like a month ago & he said I’d get a new passnumber in the post which never arrived. Now when I try to call, the ai doesn’t understand the problem & eventually puts me on hold just to be hung up on

  • funkypottomus
    Funky Hippo (@funkypottomus) reported

    Dear @AskNationwide and @BreckCouncil you’ve now held £2k pending from my account for over a week, £1k needs refunding as u took it in error , but neither of u will refund it until the payment comes off pending, to which you say “how long is a piece of string” #givememymoneyback

  • ScrumMachine
    Bryce Lawrence (@ScrumMachine) reported

    @AskNationwide @NevadaBHillon Never had a problem with NW internet banking wherever I am in the world! Been a customer for 30 years

  • garabaldired
    Shaun Toole (@garabaldired) reported

    @AskNationwide are there issues with being able to make payments right now. I've tried twice and it says "There has been a problem"

  • jon_d_scott
    Jonathan Scott (@jon_d_scott) reported

    @AskNationwide - been trying to login to the app but keep getting logged out and asked to restart it. Been like this a while now

  • dharthill55
    dave harthill 🧜🏻‍♀️🌈 (@dharthill55) reported

    @AskNationwide @NevadaBHillon I am unable to see any transactions on both my debit and credit cards today. I assume you are experiencing problems although you say things are fine?

  • MissAHxx
    Amanda.H 👄 (@MissAHxx) reported

    Absolutely disgusted at the service i've received from @AskNationwide this morning. Cant send any money cause you've decided to do a card reader security check. The card reader that I havent used in 6 years even though ive passed ID and security checks

  • Neilcol19002790
    Neil cole (@Neilcol19002790) reported

    @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

  • shezRommy
    Shaz (@shezRommy) reported

    Hi is there a know issue with pending transactions not showing on the banking app beem 24hrs and i cannot see it on my app @AskNationwide

  • Turbo_GSXR11
    Scunner Campbell🏴󠁧󠁢󠁳󠁣󠁴󠁿💙🇺🇦 (@Turbo_GSXR11) reported

    @AskNationwide Still no card. Superb customer care. Not.

  • plattrophy141
    Platinum Trophy 141 (@plattrophy141) reported

    @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank

  • NicoleM94x
    Nicole (@NicoleM94x) reported

    @AskNationwide @MarkWil66911411 I am also having issues

  • smiggyfox
    smiggs741 (@smiggyfox) reported

    @NevadaBHillon @AskNationwide I had same issue last month. Awful service ended uo changing banks. Go to chase bank. Excellent service

  • ShaunGaz
    gazza (@ShaunGaz) reported

    @JoshPearson88 @AskNationwide I have 2 accounts with nationwide got jack ****.

  • JohnnyRep74
    Rep74NL (@JohnnyRep74) reported

    @AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring

  • BigFatLion
    BigFatLion (@BigFatLion) reported

    @AskNationwide @arthurliverpool Shame your New Look website is so awful.

  • Rachey8807
    Rachel Neighbour (@Rachey8807) reported

    @AskNationwide The banking app is down. All I’m getting is a white screen with the blue spinning circle. Any idea how long it will be down for? Thanks

  • GitGrumpygit
    the original Grumpy *** (@GitGrumpygit) reported

    @ColfromCheshire @RBS_Help @AskNationwide I know and it was an error from them

  • BigFatLion
    BigFatLion (@BigFatLion) reported

    @AskNationwide @SteveB2706 Terrible website now on a laptop. Only thing that saves it is the old version. Fully prepared to take you to the ombudsman for making banking inaccessible to dyslexics.

  • Marv147
    Marv147 (@Marv147) reported

    @liamoa @ChelleChipato @AskNationwide The point being that the lad already held an account with Nationwide so he wasn’t a new customer, he was just trying to open an additional account.

  • pogpoggfrog
    pog 🦧🎷🐛 (@pogpoggfrog) reported

    @AskNationwide fix ur website i want my student just eat voucher code RIGHT NOW

  • Pecunious365
    pecunious (@Pecunious365) reported

    @AskNationwide why oh why oh why can we still not pay in cheques on the Nationwide Banking App. It’s literally a basic feature of banking. @MartinSLewis you really need to help the consumer with this one - it effects 24 million people!