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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (29%)
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Login (19%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees and Whitehaven.
| City | Problem Type | Report Time |
|---|---|---|
 Hove |
Website | |
| Cambridge |
Website | |
| Milton Keynes |
Website | |
| Slough |
Login | |
| Worcester |
Mobile App | |
| London |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Kaz 🦁 #UTV
(@Noodles2312) reported
@AskNationwide I understand during covid branches were not open as much as before, but now that we are back to normal, would it not be beneficial to have branches open on a Saturday when most people do personal stuff after the working week?
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Dr Egnor
(@CletusAwreeetus) reported
@AskNationwide You also support allowing men to compete in women’s sports . This could not be more disrespectful. I suggest you stick to selling mortgages, as your virtue signalling PR is really annoying to many people. Moral lectures from a building society? No thanks.
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George Irvine
(@georgejirvine) reported
45 minutes on hold, @AskNationwide only to be disconnected due to “system problems”. 3rd time today I’ve tried to get through. Can you DM to me arrange a callback please.
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Gemma Green
(@GemmaGr64433320) reported
@AskNationwide I've had this phone a long time and have never had problems so nothing to do with software seems theres a problem and like normal you get the updates about 3-4 hours after the problems but thanks anyway
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Manbeast
(@DoNotSteele) reported
@AskNationwide It says “Sorry there is a problem. We can’t set up the Banking app. For further information, please call us. Lines are open from 8am - 8pm. If abroad, please call us +441793656789 Call 08000556622”
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Joanne Harte
(@JoanneMaryH) reported
@AskNationwide Well you were no help at all Nathan! Thanks again for showing how little customer service you offer
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Lesley Mayston
(@Lucylou64) reported
@AskNationwide Clearly not happy to help my 93 year old mother who wanted to change an account in one of your branches, handed an I pad and told to get on with it..absolute joke she doesn’t even own a mobile phone!!
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Gemma Green
(@GemmaGr64433320) reported
@AskNationwide having problems logging in app just keep trying to load but no error codes??? Anyone else having app problems
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cherylin Fiona 💙
(@StroppyLRH) reported
@AskNationwide Please could you tell me if there is a problem with your 'mortgage switch' link... It seems to error out every time I click on it.
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Emma Harris
(@emma_harris88) reported
@AskNationwide I have Plusnet Wi-Fi and EE 4G and the site doesn’t work with either. I don’t have access to 5G
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superjeans 🦉
(@superjeans) reported
@AskNationwide Hi - your online mortgage switch page is is broken. I click the link and it fails to find the page
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Nutslut 7474
(@7474Nutslut) reported
@AskNationwide Terrible advertising take.
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charlotte gardner
(@char_thestar87) reported
@AskNationwide And yet you won’t lend against our flat which is under 18m so no legal requirement for EWS1 - funny way of showing support!
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James
(@sportsJnormy) reported
@AskNationwide I have seen some poor customer service in my time but the one you get from The Mortgage Works is by far the poorest Iv seen. You can’t get to speak to anyone. Don’t worry though it’s only my mortgage I need to discuss nowt serious
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Emma Harris
(@emma_harris88) reported
@AskNationwide Also not working on Microsoft Edge
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John L Haggis
(@johnlhaggis) reported
@AskNationwide You’ve not answered me. I’ll reword to try and get a simple answer. Have complaint ever contact a customer via phone before?
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clash of empire pr
(@StevenG46201898) reported
@Uditha_Desilva @simonnread @AskNationwide yes I mean actual game. my company developed a war game called clash of empires. help promote it and you may get passive income, your dm is closed sir, if you are interested in it. please give me your email so that I can send you details.
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Emma Harris
(@emma_harris88) reported
@AskNationwide The online mortgage switch website is still not working. When will this be available? Thanks
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Ace85babe
(@19ACE85) reported
@AskNationwide @Sam_London100 I still cannot switch mortgages through the app web page comes up blank and doesn’t load. Tried to sign in through website there’s a technical fault. Why is it always so difficult to navigate your products it makes me wanna remortgage elsewhere 🙄
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Dr Egnor
(@CletusAwreeetus) reported
@AskNationwide @Argyle Because you don’t consider allowing men to compete in women’s sports as disrespectful . Who cares what the advertising and PR team from a bloody building society thinks will help sales? Everyone can see through your marketing ploy.
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Gemma Green
(@GemmaGr64433320) reported
@AskNationwide Yes I do. I just called customer service who gave my customer number I deleted the app and installed again but still not loading
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Tyler (Nyte)
(@nytelife26) reported
@Cole_1975 @Realwoman1544 @AskNationwide what has this "freak" ever done to you? have they done anything awful that would make you want to deny their identity? and that's an edge case - there are plenty of trans people that look just like, if not better than, your wife and daughter.
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steve hales
(@stevehales18) reported
@AskNationwide Always be kind? If that was the case you wouldn’t be sponsoring a team going to the World Cup where the hosts have human right issues
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Emma Harris
(@emma_harris88) reported
@AskNationwide I’ve cleared history on Google chrome and still not working
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Joanne Harte
(@JoanneMaryH) reported
@AskNationwide I’ve just spent 30 minutes on a chat passed to 6 different people and they told to ring even through I’ve rang twice last week and no one has got back to me!! This morning when I tried to ring it was a 20 minute wait!! Awful service
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Grace Kitwe
(@GKitwe) reported
@AskNationwide @Argyle Sorry…..why are you - a building society - posturing about your support for respect in football ….who do you think is not respected now? Genuine question
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@thehomeofsoul
(@thehomeofsoul) reported
@AskNationwide Women's football is terrible it will never be like the mens football plus its only getting coverage because sky wanted to make themselves look good then all the other chanals followed suit its a joke stick to netball
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D James
(@DJames123) reported
@AskNationwide I'm not arguing about women and football, I have no issues there But what's with the random "Everyone is different" line - what's that got to do with it?
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John D Harrison
(@jackdusty22) reported
@AskNationwide Why can’t I access the app using face recognition. This works on other devices
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Carli Burnham
(@carliburnham) reported
@AskNationwide Absolutely ridiculous, it takes hours to get through to anyone and when you only get a 30 minute break it’s very hard to speak to someone. Shocking customer service. Absolutely shocking.