Is Nationwide down?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Mobile App (33%)
-
Website (29%)
-
Login (19%)
-
Transactions (13%)
-
Withdrawals (4%)
-
Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees and Whitehaven.
| City | Problem Type | Report Time |
|---|---|---|
 Hove |
Website | |
| Cambridge |
Website | |
| Milton Keynes |
Website | |
| Slough |
Login | |
| Worcester |
Mobile App | |
| London |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Emily Jay
(@EMIZI_J) reported
@AskNationwide my debit card expired on the 31/10 and I still haven’t received a new one! I now don’t have any access to my own money! Why haven’t I gotten a new one?
-
El
(@moomoo92042397) reported
@AskNationwide can someone help ?
-
Ali Burns
(@aliburrns) reported
@AskNationwide I'm having problems with downloading older statements from the Internet Banking site. I can't view or download anything, & when I click anywhere else I am logged out and have to log in all over again. It's been like this for several months
-
Jane Wilson
(@wil53907337) reported
@AskNationwide What help do you offer disabled people? One person person lost £8,954.35 Nationwide funds plus income from 17.2.2020 to 2022 in the end PIP was closed they ended up with no income, no home, no bank account I wonder what happens to the £8,954,35
-
adrian smart #8⃣7⃣4⃣
(@adiuk_28) reported
@AskNationwide I’ve already sent it it’s a flexclusive saver issue 8
-
Aneesha
(@IAmAneesha) reported
@AskNationwide I #remortgaged with u and thought it had all gone thru but Enact Conveyancing didn't tell me there was a problem-I had 15 days in which I could have resolved this!! and now I've had to pay an additional £400. Are you going to reimburse me for this cockup of yours?
-
Joanne Hazzard
(@Jo04979039) reported
@AskNationwide Thank you it appears to be working again now
-
adrian smart #8⃣7⃣4⃣
(@adiuk_28) reported
@AskNationwide Live chat is not working properly I can’t stay on here all day
-
Lynda Rayson
(@LyndieLou100) reported
@AskNationwide Maybe re-educate you team then because the lady was adamant there is no complaints team number! Feedback is a gift…they’d if you would like to improve your customer service :-/
-
Kyle Bryant
(@kyleliamb1) reported
@AskNationwide my app online banking is currently down. Its not showing my account infomation
-
Whyareyouatthewake
(@thisisonyoux) reported
@AskNationwide As there is no way il stay with nationwide now. I suspect others will have the same issue
-
M4rcus
(@ac3rca) reported
@AskNationwide here's a thought, I've been a loyal Nationwide customer for 15+ years, however if I leave for another bank I get £175-£200, but if I was a new customer joining Nationwide I'd get £200. What if I'm loyal and stay? Nothing? How's that seem fair?
-
michelle
(@equidivine) reported
@AskNationwide I did they refuse to look into it stating your underwriting team don’t accept these issues
-
Tori🌻
(@Miss_Twizz) reported
@AskNationwide All the way through the long application process to switch a joint account. Approved and spent ages filling in a million questions. Very last "Finish" button on the final page..... Does absolutely nothing. Visually presses down... Page does nothing. Not impressed
-
Mary
(@Mary25694234) reported
@AskNationwide just had phone put down on me. Is there a technical problem?
-
Paul McKigen
(@paulmc_96) reported
@AskNationwide hi is the Internet banking app down ? I can't get on it but it says the service availability is fine.
-
Kenny
(@kennyofstand) reported
@AskNationwide Henry Jordan recently said “Ask existing members are now and to access rates below 5% regardless of product or fee.” I’m an existing member with a NW mortgage moving home yet this doesn’t apply as I’m apparently a “new customer”. So rather unfair/misleading!
-
Whyareyouatthewake
(@thisisonyoux) reported
@AskNationwide So you cannot change any reference on the app? And you still use card readers. This is completely ridiculous. I now can't transfer money on the go and need to log in to online banking on a laptop just to be able to change a reference? . Please feed this back
-
shmore
(@ShmoreG) reported
@AskNationwide are there issues with online banking ? A SEPA payment sent to my account six days ago hasn't come through and the issuing bank has confirmed the payment and correct details and my contactless payments this week are still pending?
-
matt
(@matt56298376) reported
@AskNationwide We’ll I am moving all my saving from national wide to Skipton BS with 2.5% - damn site better that the crappy rates at the nationwide
-
Ricky
(@filmgeek26) reported
@AskNationwide might wanna look at the app can't gain access telling me it unavailable
-
London Hotspur
(@LondonHotspur) reported
@AskNationwide I was already told someone would be in touch first thing today. I was also told my funds would be returned by 6pm last night. Neither of those things have happened. Ridiculous service.
-
Andrew
(@andrewmcsweeney) reported
@AskNationwide giving me £75 compensation for failure to answer my repeat attempts to call you to change my mortgage before rate increase (cannot do online) is insulting. Your failure to provide service will cost me thousands of pounds.
-
adrian smart #8⃣7⃣4⃣
(@adiuk_28) reported
@AskNationwide Just checked it says flexclusive saver issue 8
-
Daniel Tynan 💙
(@dftynan) reported
@AskNationwide given the interest rate rise today, which I'm hoping isn't a surprise to you, how long will it take you to change your savings rates? #service @MoneySavingExp @MartinSLewis
-
London Hotspur
(@LondonHotspur) reported
Shout out to @AskNationwide who lied about funds being returned from a Direct Debit indemnity, and then lied about the timescale for getting a phone call for a complaint... which arose from their original lie. Great customer service! #Nationwide
-
Joanne Hazzard
(@Jo04979039) reported
@AskNationwide is the banking app down ?
-
sammy
(@Keeponmovingon1) reported
@AskNationwide do you have a separate phone line for vulnerable people to discuss banking issues?
-
Tom PositiveLad 🇺🇦
(@PositiveLad) reported
@AskNationwide I can’t seem to sign in on the mobile app this morning. I just get the technical error screen. Also, why has it been SO SLOW to load lately?
-
Whyareyouatthewake
(@thisisonyoux) reported
@AskNationwide That's the problem I don't seem to have the option. It just says reference: and doesn't let me edit it?