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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 49% Login (49%)
  • 21% Mobile App (21%)
  • 19% Website (19%)
  • 9% Transactions (9%)
  • 3% Transfer (3%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Southminster, Luton, City of London, Rochdale, Colchester, Peterborough, City of Westminster, Poole, Ashford, Great Malvern, Farnborough, Ballyclare, Leeds, Hackney, and Darlington.

CityProblem TypeReport Time
Southminster Login 4 hours ago
Luton Transfer 1 day ago
City of London Website 2 days ago
Rochdale Transactions 3 days ago
Colchester Login 5 days ago
Peterborough Login 5 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • PeterMc_Dermott
    Peter McDermott💙 (@PeterMc_Dermott) reported

    @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

  • GoodyActually
    Jenny Smith (@GoodyActually) reported

    @AskNationwide I wrote to them as someone that had very much been part of Pride celebrations in the past, but who felt unable to support the incarnation that @AskNationwide was promoting, by the way. /end

  • MarkWil66911411
    Mark Wilson #NAFOfellas 🇬🇧 🇺🇦 (@MarkWil66911411) reported

    @AskNationwide just had a faster payment sent however nothing is showing in the app are you aware of any issues

  • xcrissyyy
    Crissy (@xcrissyyy) reported

    @AskNationwide hi, are there any known app issues? Mine keeps timing out so I can’t log in

  • bmunckton
    Barry Munckton (@bmunckton) reported

    @AngelaJ24625888 @MichaelFra89678 @AskNationwide Well there are specific criteria I cba to try and repeat in here. It’s all on the website. You’ll have missed 1 element of it. With the current account you need certain numbers of transactions etc.

  • easylec
    John Laughlin (@easylec) reported

    @AskNationwide Great new offer for fixed rate bond for existing customers. Is this offer available in an isa? This would help your loyal customers save paying tax on hard earned cash savings.

  • JasminKeppie
    Jasmin Keppie (@JasminKeppie) reported

    Been loyal customer to @AskNationwide for 16 years but having two current accounts with them every year and because I can’t afford to save not getting the £100 bonus totally has put me off banking with them now.

  • itsfar2bright
    ME? I'm not well.... (@itsfar2bright) reported

    @AskNationwide Wow… you’ve replied to an email I haven’t sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?

  • independencekat
    kathleen reid (@independencekat) reported

    @distracted20508 @AskNationwide Its a bloody nightmare and it always says services are working normally.xx

  • ElizabethMistry
    Elizabeth Mistry (@ElizabethMistry) reported

    @Sureena4WNE Really good to see another branch of @AskNationwide in Wednesfield Hoping this one will also offer support for people (you don’t have to be a customer) with concerns about #Dementia

  • carllamby2010
    Carl Lamb 🐑 (@carllamby2010) reported

    @AskNationwide Still not working payments not going through

  • warwick3090
    shite hawk (@warwick3090) reported

    My Mum passed away at the end of last month and trying to sort her financial affairs. I thought I'd closed her Bank account with @AskNationwide on the 9th July and was told I should hear from them in ten working days but heard nothing. 1/2

  • tinamay1977
    Tina Raistrick (@tinamay1977) reported

    @AskNationwide They cant be ,down detector are reporting issues. Ive done the above.

  • Pecunious365
    pecunious (@Pecunious365) reported

    @AskNationwide why oh why oh why can we still not pay in cheques on the Nationwide Banking App. It’s literally a basic feature of banking. @MartinSLewis you really need to help the consumer with this one - it effects 24 million people!

  • independencekat
    kathleen reid (@independencekat) reported

    @AskNationwide are you having an issues today? Having trouble transferring from savings account to current account. Had the same problem last week but it resolved itself.

  • StuMcalister
    Stu (@StuMcalister) reported

    @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

  • SteveB2706
    SteveB (@SteveB2706) reported

    @AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.

  • Sparky2504
    Chris (@Sparky2504) reported

    @AskNationwide This is exactly why I’ve now taken my 3 accounts to NatWest. Nationwide are so behind with the times with their procedures & systems. NatWest can usually fix everything online without having to call them. People don’t have time to call companies & wait on hold for ages anymore!

  • Johnboy014
    Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported

    @AskNationwide Got better things to attend to Nathan. Again,cracking customer service. Keep up the good work 👍

  • Johnboy014
    Johnboy Scott 🏴󠁧󠁢󠁳󠁣󠁴󠁿🏴󠁧󠁢󠁳󠁣󠁴󠁿 (@Johnboy014) reported

    @AskNationwide SHOCKING customer service 😡😡😡😡😡😡

  • uniiqverse
    𝐮𝐧𝕩𝐪. (@uniiqverse) reported

    @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

  • citizen_swift
    Citizen Swift (@citizen_swift) reported

    @AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃

  • 1975crane
    Jason Crane (@1975crane) reported

    @AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all

  • thePompeyPope
    the pompey pope (@thePompeyPope) reported

    @AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....

  • garabaldired
    Shaun Toole (@garabaldired) reported

    @AskNationwide are there issues with being able to make payments right now. I've tried twice and it says "There has been a problem"

  • Tel_Wilcox
    Francis Wilcox (@Tel_Wilcox) reported

    @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

  • Sparky2504
    Chris (@Sparky2504) reported

    Hi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.

  • cmdfreeman
    Christopher Freeman (@cmdfreeman) reported

    @AskNationwide Are you absolutely sure all your systems are working perfectly? I’ve been waiting over 90 minutes for a simple bank transfer…..

  • maryphillips22
    Mary (@maryphillips22) reported

    @AskNationwide It is still happening, I can’t log in

  • willyamhobbs
    william (@willyamhobbs) reported

    @MattyCanPic @AskNationwide I am also having this problem