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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (47%)
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Website (25%)
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Login (14%)
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Transactions (8%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: London, Leigh, Neath, Plymouth, City of London, Manchester, Leeds, Oxford, Hinckley, Reading, Stoke-on-Trent, Alfreton, Harwich, Ilkeston and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Leigh |
Login | |
| Neath |
Login | |
| Plymouth |
Login | |
| City of London |
Transactions | |
| Manchester |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Francesca Ehmann
(@FrancescaEhmann) reported
@AskNationwide @nomoneyforbeer I’m having same problem
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m watt
(@mwatt48605570) reported
@AskNationwide Hi, I’ve tried to check some payments from 2018 but app tells me I can only o back 18 months. How do I access the pdfs mentioned in the banking app? Thanks
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spencer Osborne
(@betfairpro1) reported
@AskNationwide I'm having problems transferring money to sky bet
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Scott McIntyre
(@ScottMcIntyre27) reported
@AskNationwide I went though a full application for a current account, got to the end and it wouldn't let me select the finish icon. I called today as it won't let me complete the application. The advisor said there had been an error and the they deleted the application. I have
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Wendy Headon 💙
(@wendy_headon) reported
@AskNationwide Have just tried via website and exactly same thing
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Katy Roberts
(@Lallyk01) reported
Hey @AskNationwide I’ve just been forced to drive miles to the nearest branch to pay a cheque in, as you closed my local one, only to find it unexpectedly shut and the cash point not working!! The Post Office don’t take cheques either. How am I expected to access my account??
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Joey PFC
(@TheBeardedAxe) reported
@AskNationwide My debit card has stopped working and my current account is no longer appearing in my online banking - what is happening?
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Mr Jingles' stepdad
(@heenster78) reported
@AskNationwide Hi. What is the best option if my partner is having problems using her card (declined transactions) on our joint account? My card was renewed recently due to fraudulent activity on our account but hers wasn't.
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Dave Anthony
(@GB_DaveAnt) reported
@AskNationwide Nope, website Won't let me in at all. I'll call...
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Mick Humphries 🔶 🇪🇺 🇬🇧🇫🇰
(@mickhump) reported
@AskNationwide @nomoneyforbeer Yes you have received reports. I have the same problem and have reported it. Perhaps you should forward this thread to Joe Garner so he can speak to someone and maybe the members will get some action on an issue that has been going on for over a year 😡
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!
(@SportsFanGB1) reported
@AskNationwide hi, I need a statement to show proof of address and it’s impossible to sort via the app…. Can’t even locate one to screenshot. Do I need to visit a branch. ? Or can I request one is posted to me at my registered address?
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Paul Hewitt
(@shamengb) reported
@AskNationwide is the personal loan for existing customers helpdesk open today? tried a couple of times and theres an automated message saying that they are closed, but website says they open at 9am. thanks!
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Wendy Headon 💙
(@wendy_headon) reported
@AskNationwide No, haven't cleared browsing history, entering manually not through favourites, and why happening via website AND app?
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millions24s
(@millions24s) reported
@AskNationwide There has been a problem ——— Your transaction has not been complete we are unable to process this request at present. please try again later . i tried sending a payment to a new payee
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Gifty Akuamoah
(@GiftyAkuamoah1) reported
@AskNationwide I am trying to upgrade to the Flex Plus but after signing in to my online banking and continuing with the upgrade it then says 'experiencing technical problems'. This has been happening for the last 3 days...
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LeeJames
(@manstol1) reported
@AskNationwide Thanks. Your tech guys have made it unnecessarily hard to find within the app, but I found it. But how pointless is it that when you click on the link to order one, it takes you OUT of the app and you have to remember (go off and find) your customer number ??? Why complicate ??
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Wendy Headon 💙
(@wendy_headon) reported
@AskNationwide No, rarely use website - these days everything done on phone even though i might be ancient according to g'children!
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Takahashi
(@ParadoxBullet) reported
@AskNationwide I tried buying something but it said it was declined by bank and now my entire card is declined. I would like to fix this as soon as possible please.
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Chris T
(@ChrisT64551715) reported
@AskNationwide do you have facilities to help if an account holder becomes housebound?
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PreeceUK
(@PreeceUK) reported
@AskNationwide Downloaded your app but can't get it to work. Won't accept PASS number even though it is correct. Help please.
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katherine 🦒
(@katieamarsh) reported
@AskNationwide hi, my address has been updated for the last couple years, yet letters are still being sent to my parents old house… help pls
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Crels F
(@crels) reported
@AskNationwide been charged twice on my card/contactless in error. How do I get my money back? Thanks in advance.
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CFox
(@CFOXY5) reported
@AskNationwide Bloody disgusting company u take my money, and mark it as fraud then mess me about #dontbankwithnationwide #ever 20 Years a customer I am gone
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Millie
(@millie_easton) reported
@AskNationwide hello! I’ve had a refund sent to an old bank account that I shut down, am I able to sort this myself and transfer it into the account I’m using currently?
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Dave Anthony
(@GB_DaveAnt) reported
@AskNationwide problem accessing accounts this morning... What's up? @NewsForAllUK @GBNEWS
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Woody
(@nomoneyforbeer) reported
@AskNationwide hey you guys. Since my last iPhone update the app on my phone doesn’t appear to be working anymore. Is this a thing or only my phone🤔
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🥷🏿
(@1jordanhall) reported
@Nationwide @AskNationwide I need help. Please DM me
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js
(@js86100625) reported
@AskNationwide Your mobile app keeps crashing. It has been doing so ever since I joined the bank. Never had problems with the Halifax app and I regret switching now. From an exasperated customer, FIX YOUR BLUDDY APP!!!! How difficult can it be???
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Dave Anthony
(@GB_DaveAnt) reported
@AskNationwide Hi, through the app. I'll try the website
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Wendy Headon 💙
(@wendy_headon) reported
@AskNationwide Just tried this, but as I expected the same thing happens. You have to have a current ac to open a flexi saver ac. So after entering website, applying for acc you're then directed to sign in to website,+ back to square one. Please sort it+stop getting me to investigate it 4 u.