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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (57%)
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Website (21%)
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Login (11%)
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Transactions (7%)
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Transfer (4%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, Stoke-on-Trent, Alfreton, Harwich, Ilkeston, Waltham Forest, Edinburgh, Poole, Poplar, Ipswich, Manchester, Dundonald and Ebbw Vale.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Stoke-on-Trent |
Mobile App | |
| Alfreton |
Transactions | |
| Harwich |
Mobile App | |
| Ilkeston |
Mobile App | |
| Waltham Forest |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Millar
(@GrahamMillar19) reported
@AskNationwide Total and utter shambles of a service in the last few weeks. Unacceptable and no excuses cut now.
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Nikita Ella
(@LUVTHRILLS) reported
@AskNationwide Thank you for coming back to me. However, Nationwide have a real problem with this happening so often. Not happy and many 1000s of others are not either. You need to ensure you keep us and fix these constant issues
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sarahmilesgeorge@aol.com
(@sarahIMiles) reported
@Casper19171 @AskNationwide I would like to think we would but, given , the stock template answers put out by customer services today I would safely say they won’t! I needed to get groceries and petrol today, not able to get either because of this fiasco of a joke
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Leaky Wallet
(@BtcStonks) reported
@jessyjensen @independencekat @AskNationwide Hi guys i personally think there is more to this me and my partner have been waitong 2 months and had christmas ruined, have been offered a sizable 4th compensation which my partner acccpted but its awful was left penny less before and still.
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Paul
(@Paul12824744) reported
@Thyer22 @AskNationwide Mine is working fine on android.
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Bean, Mr. Bean
(@whatisthisbox4) reported
@AskNationwide You're here to help?? You can't even handle incoming payments, how on earth could you possibly help with anything? You're leaving vulnerable people helpless due to not having their money available & you won't even address it properly.
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Jessy Jensen
(@jessyjensen) reported
@independencekat @BtcStonks @AskNationwide Yeah 100% I’ll be down there first thing x
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Leaky Wallet
(@BtcStonks) reported
@jessyjensen @independencekat @AskNationwide I feel for everyone, im sick of seeing their constant oh the problems have been resolved, im sick to death i wonder how many other christmases were ruined. This actually needs justice because of the scope. Its beyong money for me.
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Chris
(@chrisquinn44) reported
@AskNationwide Mine still not working.
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Sarah Thyer 🌻🌊
(@Thyer22) reported
@AskNationwide I’m trying to use app but cannot get past first screen. Are there still issues?
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kathleen reid
(@independencekat) reported
@BtcStonks @jessyjensen @AskNationwide There is something seriously " off" with this and the lack of any explanation what the problem is.
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Graham Millar
(@GrahamMillar19) reported
@AskNationwide I have no faith in you anymore. Not being able to access payments all day is a complete joke and I’m changing banks tomorrow morning. Not an idle threat but a promise. And I’ve been with you 17 years.
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kathleen reid
(@independencekat) reported
@AskNationwide Do you even bother to read replies, I've read it and other than indulging hidden disability customers lanyards absolutely nothing in there would of been any help today.
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mel
(@mjha001) reported
@AskNationwide Thanks, Marcus. It's there now. Doesn't excuse the fact this keeps happening - not your fault, of course, but very annoying. @AskNationwide really need to sort this issue out or, at least, tell their customers what the real issue is.
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Jessy Jensen
(@jessyjensen) reported
@BtcStonks @independencekat @AskNationwide That is awful I’m so sorry your going through all of this! Surely there has to be something that can be done
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mel
(@mjha001) reported
@AskNationwide Some members? I'm sure you mean ALL members. It's nonsense that you're trying to downplay this considering it keeps happening. Be honest, let us know what the issue was, maybe we'd be a bit more understanding. You forget that many of your members may work in IT and are not fools.
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Jack
(@Jack13589277) reported
@AskNationwide @angiebothered Long standing customer here missing work no funds to travel oh I've being paid you just wo t put it in my account oh NHS
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Ruth Berlie
(@ruthstrewth) reported
@AskNationwide a standing order still hasn’t gone into our account today & 3 direct debits have now been returned - what’s going on? (And please don’t say everything is working normally…)
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Lucifer Morningstar
(@HellBla10878607) reported
@Willies31258574 @AskNationwide this is probably coming for other banks also who knows maybe its has to do with the cyberpandemic a cyberattack that would bring down banks
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Paul V
(@vellapc) reported
@AskNationwide Yep until it goes down again in next few days….
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Leaky Wallet
(@BtcStonks) reported
@AskNationwide Im convinced this has something to do with what has happened to my partners account i reckon joe flipped like a master switch , bst the problem still consists
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Matt
(@MattScholes1002) reported
@AskNationwide I have just changed banks for this exact reason! The app is down way to often, really poor
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Leaky Wallet
(@BtcStonks) reported
@jessyjensen @independencekat @AskNationwide No and whats worse is this is at the end of a harmful legal battle that destroyed my family and my partner espcially. Im cagy about disclosing details but have been dealing with the director directly. My partner is a broken women weve gone without im suporting 3 adults and a kid
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simon killick
(@simon_killick) reported
@AskNationwide I can't believe for the third time in as many weeks nationwide can't except inward payments.once I can understand but three times!!! This has now caused me multiple problems not good nationwide.
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kathleen reid
(@independencekat) reported
@jessyjensen @BtcStonks @AskNationwide Hops so, are you going down to your branch if ( touch wood) its not fixed by then? X
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EnchantedMagick
(@Playtime8978) reported
from
Blackpool, England
@AskNationwide @independencekat Are you all bots as the same response to every query is downright insulting, folk are already more than aware of your shambolic incompetence we do not need telling, folk are asking for help
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Klaudia
(@klaud1104) reported
@AskNationwide @Carol_Power123 How is everything now working when my payments still haven’t gone in?
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Mr Connolly
(@MrLConnolly) reported
@AskNationwide No it’s not back to normal! This is a blatant lie! What about payments that were not able to be made as a result of yet another one of your errors?
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Leaky Wallet
(@BtcStonks) reported
@independencekat @jessyjensen @AskNationwide Well we ran out of gas the other , im emploted earn a modest 24k my sister is waiting for disabilty payments and my partner nothing. Fortuantley had friends and family support us through this. I cant imagine how a mom with a newborn is coping, as i said its bigger than monwy
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Camilla W
(@CamillaWatkins_) reported
@AskNationwide Hey Sarah, 3rd person to miss the point of my reply. I'm having issues with pending payments going out. But don't let that stress you, according to everyone at Nationwide that isn't a known issue so you just keep up the copy and paste! Have a nice night