Nationwide status: access issues and outage reports
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Full Outage Map
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (46%)
- Website (26%)
- Mobile App (17%)
- Transactions (8%)
- Transfer (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Harringay, London, Northampton, Croydon, Telford, Tavistock, Basildon, Orpington, Dorking, Mitcham, Derby, Derry, Nottingham, St Helens, and Glasgow.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay
|
Login | 2 days ago |
|
London
|
Mobile App | 4 days ago |
|
Northampton
|
Transactions | 5 days ago |
|
London
|
Mobile App | 20 days ago |
|
Croydon
|
Login | 21 days ago |
|
Telford
|
Website | 23 days ago |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sam C (@misssamc) reported@AskNationwide any known issue around one time codes not being received? 🫠
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Dr Barney Craggs FCIIS (@barneyc) reportedIt's 2026 @AskNationwide why are we still blatting confidential docs around by email and not a sensible secure file transfer service?!
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Old Bill (@The_Better_Ole) reported@AskNationwide @NorretteM Do you pass the data that the customer cannot see to HMRC ?
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shite hawk (@warwick3090) reportedMy Mum passed away at the end of last month and trying to sort her financial affairs. I thought I'd closed her Bank account with @AskNationwide on the 9th July and was told I should hear from them in ten working days but heard nothing. 1/2
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Jason Crane (@1975crane) reported@AskNationwide absolute disgraceful customer service - holiday over on day one because of archaic system Keep your fairer sharer payment, means nothing, nothing at all
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Donnachadh McCarthy (@DonnachadhMc) reportedBugger. Here we go again. Why are even @AskNationwide screwing their existing home insurance customers? Just got told I have a FORTY % increase in my premium for next year!! The @CooperativeBank did the same to me when I was a long time customer.
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Lee Morley (@Smooth2014) reported@AskNationwide is Your customer service open 2day
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Rhys Foran (@rhysforan) reported@AskNationwide I can’t get access to my mortgage statement. Your app and website deny knowledge of me, yet you take a grand a month out of my bank account… please can someone help
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Glen Smith (@Glenthecarp) reportedTrying to open a Flex Current account online, but getting an error message that says the problem is your end. Are you aware of this? @AskNationwide
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Luke Terzino 🪐 (@LucasTerzino) reported@AskNationwide @GarethSamuel8 That’s a shame, I’ve been a flex plus customer for years, would have been a nice touch.
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ME? I'm not well.... (@itsfar2bright) reported@AskNationwide Wow… you’ve replied to an email I haven’t sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?
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Johnboy Scott 🏴🏴 (@Johnboy014) reported@AskNationwide SHOCKING customer service 😡😡😡😡😡😡
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Tommybhoy79🍀🏴⚽ (@ruchillbhoy79) reportedOn hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡
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𝓓𝓪𝓿𝓲𝓭 🌊 (@DavidJC9930) reported@AskNationwide hi i haven’t been able to see outgoings transactions in app, i assume since midnight, service say it’s ok so is the app just being glitchy?
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Walid (@walid_ahmadi07) reported@AskNationwide @DifferentHoney I have never received this £100 despite being long serving customer😔
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Name. (@gameofmagnitude) reported@Via_SocialMedia @AskNationwide **** that degeneracy right off.
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Jon B (@ozzybn1989) reported@AskNationwide We’ve instructed the Halifax to cancel the switch as the experience we’ve had with Nationwide over the last 10 days has been very stressful for her. She has dementia and it seems N’wide can’t offer support to someone with her needs. Thanks anyway.
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B S (@x19393939) reported@AskNationwide are faster payments down again? Sent money to my other bank and it's not arrived nothing on your website.
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Marv147 (@Marv147) reported@liamoa @ChelleChipato @AskNationwide The point being that the lad already held an account with Nationwide so he wasn’t a new customer, he was just trying to open an additional account.
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Rob Slade (@Rjs4Rob) reported@AskNationwide My card reader is not working properly it keeps going blank part way through a transaction. How do I get a replacement ?
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Jonathan (@jayIFA) reported@MichaelFra89678 @AskNationwide A mortgage holder is a more profitable customer for them. They are rewarding “good” customers. It’s quite simple really.
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Gemma H (@gem_gem14) reported@AskNationwide I have switched my bank over to you fully and still have no option setting up biometrics to remove card reader. Be coming an issue as can’t send my teenager funds if needed. How long after switching will this take to be an option?
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Danny Pound (@dannypound88) reported@AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?
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Christopher Freeman (@cmdfreeman) reported@AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.
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pog 🦧🎷🐛 (@pogpoggfrog) reported@AskNationwide fix ur website i want my student just eat voucher code RIGHT NOW
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Jonathan Scott (@jon_d_scott) reported@AskNationwide - been trying to login to the app but keep getting logged out and asked to restart it. Been like this a while now
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Chelle (@ChelleChipato) reported@sadietrent_92 @AskNationwide Incorrect. He did open his bank accouny through the main branch, he had all the required documentation which was confirmed. Issue is why the first branch were gatekeeping when the other branch confirmed that what they had asked for was completely unnecessary
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Andrea ☘️ (@11glittergal) reported@AskNationwide customer service is shocking. My elderly, disabled widowed mum has been scammed and you’ve refused to do anything. Your advisor was very patronising and his attitude stank. This is why I moved to another bank myself and have advised mum to do the same!
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Shaz (@shezRommy) reportedHi is there a know issue with pending transactions not showing on the banking app beem 24hrs and i cannot see it on my app @AskNationwide
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Christopher Freeman (@cmdfreeman) reported@AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.