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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (29%)
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Transactions (24%)
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Transfer (20%)
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Login (15%)
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Website (10%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Manchester, Newport, Edinburgh, Luton, Birmingham, Chester-le-Street, Boston, Newcastle upon Tyne, Musselburgh, Saint Leonards-on-Sea, Nottingham, Uckfield, Devizes, Telford and Southampton.
| City | Problem Type | Report Time |
|---|---|---|
 Manchester |
Login | |
| Newport |
Mobile App | |
| Edinburgh |
Transactions | |
| Luton |
Mobile App | |
| Luton |
Login | |
| Birmingham |
Mobile App |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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MasterCryptoG
(@MasterCryptoG1) reported
@AskNationwide I am writing on behalf of my 71yr father, who has been dragged through hell and back, initially by errors in your mortgage renewals department, now carried over to your complaints department and on to a senior member relations consultant (since writing to your CEO)
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Gemma Ames
(@Gem_Ames) reported
@AskNationwide I’m trying to download my statements on the website and it won’t work. It just keeps saying ‘please bear with us while we process your request’ then goes back to the screen without loading the statement. I have adobe reader downloaded. Can you help please?
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Lucinda
(@angelsincognito) reported
@AskNationwide fun maths question! If I pay £200 a month into an instant access saver with a 5% interest rate, and make 0 withdrawals, why have you paid me £38 for the whole year? And why do all your agents insist that nationwide never offered a savings account of more than 1.3%?
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Scott Richardson 🏴
(@jswrichardson) reported
@AskNationwide is your website currently facing issues? I cannot load up any previous statements or download them as PDF
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ACCOUNT SUPPORT
(@xcTECH1) reported
@mxsophiie @AskNationwide Kindly hit me up okay I will help you fix it concerning your account process
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Maudie Wareham
(@sophiegriggs) reported
@AskNationwide #1 My elderly parents: mum - housebound & dad main carer had a joint savings account. During the pandemic my sister was allowed to access the account as a third party but recently told she couldn’t. @MartinSLewis @Moneybox
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Ben Harding
(@benharding1) reported
@AskNationwide trying to view statements from 2021 (tax return). PDFs not working. Every link broken. Ditto PDFs for 2022. Can’t see further back than Oct 21 in online version. Still not fixed since reporting 3 days ago. PLEASE FIX.
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James Wade
(@jpswade) reported
Turns out @AskNationwide decided to tell @HSBC_UK to close down my account over the Christmas period during @RoyalMail strikes, and now can’t do anything about it. Useless.
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Cherry 🍒
(@killingcosima) reported
>Forgot my pin number >Need to log into internet banking to request a pin number reminder >Need pin number to log into internet banking Also tried to call instead and got cut off 3 times 🥲 help @AskNationwide
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MG
(@mikegeoghegan1) reported
@AskNationwide If it takes 10 working days to get login details and I only have 14 days to add funds, will I be able to go into a branch to make a payment? I do not want to pay in funds using sort code and account number without being able to confirm they have gone in.
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James Taylor
(@Jimtails83) reported
@AskNationwide awful phone service. Been on hold for an hour then get answered and cut off!
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Jonathan Swain
(@jwsswain) reported
@AskNationwide Any update on timeline? Because it's still broken
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Steve Downes
(@SteveDo98443504) reported
@AskNationwide Still not received my £200 switch bonus. Switch completed on 22nd Dec. I have contacted customer service on multiple occasions. No one is willing to take ownership.
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Jonathan Swain
(@jwsswain) reported
@AskNationwide Very much still broken at the moment
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Dr Kimberley
(@DoctorKimberley) reported
@AskNationwide have been on hold for emergency cover help for an hour now- would love to use the portal for this instead as suggested but getting a server error (on phone and laptop!). Any suggestions/assistance?
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dorsetmedia
(@DORSETMEDIA) reported
Why do you not take action over known fraud issues @asknationwide ?
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Dr Kimberley
(@DoctorKimberley) reported
@AskNationwide On my phone it won’t allow me to click submit (chrome and safari). On my laptop it says server error 500
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Bertha Castillo
(@BerthaC81230378) reported
@mxsophiie @AskNationwide Seek help from Askfixer via Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under ATVIassist, good at this and trustworthy
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Peter Layzell
(@PeterLayzell) reported
@AskNationwide I have an investment shares ISA that I would like to move to my Nationwide cash isa. Can I do this with the normal transfer page on the website as I have done with another cash ISA.
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide This is simply not true - you tell lies and deliberately provide bad service. It’s time for a change at the top with a new board who are customer focused and honest.
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Janet Barlow
(@JanetBa37291905) reported
@AskNationwide @soozachu Ridiculous that I can't change reference in the app, so have to set up a new account each time, other bank apps in the family don't have this problem
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Soph ミ☆
(@mxsophiie) reported
@AskNationwide Trying to log back into the app as for some reason I’ve been logged out but it’s asking for my account number and sort code however I don’t have anything that has those details on. My account is a help to buy ISA
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dorsetmedia
(@DORSETMEDIA) reported
@AskNationwide I have just tried to ring my local branch to speak with manager and ended up speaking with your head office not the local branch? Honestly your organisation is broken !
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Clare J
(@claraclarabel) reported
@AskNationwide is there an issue with your website as I can’t seem to view my statements. Tried a laptop and on my phone
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dorsetmedia
(@DORSETMEDIA) reported
Has anyone else had issues with @AskNationwide who have been so slow in sorting out issues of fraud ?
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Tom Perry
(@Tomp29193) reported
@AskNationwide Hey, trying to access statements for my account on the web but it isn't working. Tried 2 laptops & 4 browers but they don't open. My partner is having the same problem. Any suggestions?
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Shaun Gee
(@JerryGe42936313) reported
@AskNationwide @AskNationwide N Wide quick to raise mortgage rates as benefits them but SLOW to raise saver rates that benefit loyal customers! 😠 CEO laughing all the way to the bank.
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libbydan
(@libbydan86) reported
@AskNationwide hi team, thanks for all help to date, we paid a bill via bank transfer on Sunday 1st and obviously bank holiday on the 2nd when would fund expect to clear the business’s account?
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Joe parker
(@Joeparker23_) reported
@AskNationwide I’m having issue downloading pdf Adobe file on my current account but when I download it doesn’t say anything it’s been going on for 2 days? How much longer will it get sorted out?
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David Q 💙 🔶 3.5% #FBPE #FBPA #EUCitizensChampion
(@davidqhog) reported
@AskNationwide has an online problem. I should be able to download PDF versions of account statements as I have in the past. Now, the statements are there but cannot be downloaded. Found this yesterday but still not fixed! Why?