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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (38%)
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Website (25%)
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Login (19%)
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Transactions (15%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Mobile App | |
| Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions | |
| Whitehaven |
Mobile App | |
| Dumfries |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Millar
(@GrahamMillar19) reported
@AskNationwide Really? So supposing I didn’t have internet access, I wouldn’t know until tomorrow that my payment had cleared?
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.
(@lettynlulah) reported
@AskNationwide Automated reply’s not good enough people have a right to a service ur simply not giving it shocking the last few weeks over a really busy time and crucial too please do not insult me with a automated reply
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Klaudia
(@klaud1104) reported
@AskNationwide @Carol_Power123 How is everything now working when my payments still haven’t gone in?
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Donna Corris
(@Cozza1979) reported
@AskNationwide Another week another issue. Update your systems it’s every week lately!
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Archieboyarcade
(@Archieboyarcade) reported
@AskNationwide just set up @monzo too many issues with you guys @AskNationwide making me miss payments and then wanna penalise me and kill my credit score because of your f**k up
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kathleen reid
(@independencekat) reported
@jessyjensen @BtcStonks @AskNationwide Hops so, are you going down to your branch if ( touch wood) its not fixed by then? X
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mel
(@mjha001) reported
@AskNationwide Thanks, Marcus. It's there now. Doesn't excuse the fact this keeps happening - not your fault, of course, but very annoying. @AskNationwide really need to sort this issue out or, at least, tell their customers what the real issue is.
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Maria
(@MCR0211) reported
@AskNationwide But you aren't actually sorry are you, because we still don't have our money! Where is it? What about some proper help rather than an automated response @AskNationwide ? Do you really think I'd be up at 3am if this wasn't bothering me?
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Ruth Berlie
(@ruthstrewth) reported
@AskNationwide a standing order still hasn’t gone into our account today & 3 direct debits have now been returned - what’s going on? (And please don’t say everything is working normally…)
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PoopyPantsChance
(@juice_fapple) reported
@AskNationwide It is not back to normal, I have been waiting for a refund to enter my account for days now, I have already contacted the sender of the refund and it is a problem on your end.
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mel
(@mjha001) reported
@AskNationwide Some members? I'm sure you mean ALL members. It's nonsense that you're trying to downplay this considering it keeps happening. Be honest, let us know what the issue was, maybe we'd be a bit more understanding. You forget that many of your members may work in IT and are not fools.
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Camilla W
(@CamillaWatkins_) reported
@AskNationwide Hey Sarah, 3rd person to miss the point of my reply. I'm having issues with pending payments going out. But don't let that stress you, according to everyone at Nationwide that isn't a known issue so you just keep up the copy and paste! Have a nice night
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Maria
(@MCR0211) reported
@AskNationwide @MrLConnolly Where are our wages @AskNationwide ? We are still waiting, and your services are blatantly not working normally due to so many still having problems.
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Jessy Jensen
(@jessyjensen) reported
@BtcStonks @independencekat @AskNationwide That is awful I’m so sorry your going through all of this! Surely there has to be something that can be done
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Leaky Wallet
(@BtcStonks) reported
@jessyjensen @independencekat @AskNationwide I feel for everyone, im sick of seeing their constant oh the problems have been resolved, im sick to death i wonder how many other christmases were ruined. This actually needs justice because of the scope. Its beyong money for me.
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kathleen reid
(@independencekat) reported
@BtcStonks @jessyjensen @AskNationwide There is something seriously " off" with this and the lack of any explanation what the problem is.
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Leaky Wallet
(@BtcStonks) reported
@jessyjensen @independencekat @AskNationwide No and whats worse is this is at the end of a harmful legal battle that destroyed my family and my partner espcially. Im cagy about disclosing details but have been dealing with the director directly. My partner is a broken women weve gone without im suporting 3 adults and a kid
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Leaky Wallet
(@BtcStonks) reported
@independencekat @jessyjensen @AskNationwide Well we ran out of gas the other , im emploted earn a modest 24k my sister is waiting for disabilty payments and my partner nothing. Fortuantley had friends and family support us through this. I cant imagine how a mom with a newborn is coping, as i said its bigger than monwy
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Matt
(@MattScholes1002) reported
@AskNationwide I have just changed banks for this exact reason! The app is down way to often, really poor
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Mscryptonian
(@mscryptonian) reported
@AskNationwide This ongoing issues need to be resolved. It's the second time in less than 2 weeks customers have been inconvenienced. This is unacceptable.
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Maria
(@MCR0211) reported
@AskNationwide @katiepike59 It's not working normally as we are still waiting for wages to appear in our account! Where is our money @AskNationwide
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Maria
(@MCR0211) reported
@AskNationwide @MarkTaylor1418 No it's not working, as we are still waiting for money too. Where is our money @AskNationwide ?
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Sophie Harlow
(@sophiejharlow) reported
@AskNationwide it's laughable that your systems are down...again...again...again. Quick question, after dealing with the ghost cheque payments that you'd ring-fenced on my account, any idea how I can pay my cc bill, seeing as you can't process the 3ds2 initiation attempt?
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Gogotravel
(@xjulesxxxx) reported
@AskNationwide Earlier today I was forced go use a ATM go deposit money... Are you not providing counter service anymore for deposits?
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Maria
(@MCR0211) reported
@AskNationwide @rachaelmoody_ Basically washing your hands of your members and bouncing the issues onto us. We are still waiting for wages that should have been credited yesterday but you were quick enough to take two direct debit payments straight after midnight 🙄 disgusted with you @AskNationwide
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kathleen reid
(@independencekat) reported
@AskNationwide That is purely Lip Service your giving me. I've contacted you numerous times explaining our situation, everytime " sorry but..." You left us without money for shopping, I have to cancel my two additional needs sons respite. What's not to understand? We needed access to our money
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Jessy Jensen
(@jessyjensen) reported
@independencekat @BtcStonks @AskNationwide Yeah 100% I’ll be down there first thing x
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kathleen reid
(@independencekat) reported
@AskNationwide Do you even bother to read replies, I've read it and other than indulging hidden disability customers lanyards absolutely nothing in there would of been any help today.
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petrina brennan
(@petrinabrennan9) reported
@AskNationwide Compensation is clearly needed for each and every customer!!! Once is forgiven,twice is a clitch but thrice needs compensation unless you are happy to loose a lot of customers???
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Jen
(@jennyclegg) reported
@AskNationwide I needed my customer number but I've managed to find it now - your site says 7 days a week, 8am-8pm, might want to update the hours (I was looking on contact page, under online banking)