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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (28%)
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Website (24%)
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Transactions (12%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Nottingham, Telford, London, Tower Hamlets, Winchelsea, Bicester, Plymouth, Barry, Dudley, Dewsbury, Gateshead, Bromsgrove, Kingston upon Hull, Torquay and Poplar.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham |
Login | |
| Telford |
Login | |
| London |
Website | |
| Tower Hamlets |
Mobile App | |
| Winchelsea |
Transfer | |
| Bicester |
Transactions |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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LUDDERS(@🏡)
(@Ianludders) reported
@AskNationwide I have changed the batteries on my card reader but it is still not working how do I get a replacement
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Iain Halliwell 💙
(@ihalliwell) reported
@AskNationwide We recently wrote to let you know you have money in an account that is currently restricted. To access your money, just give us a call on 0800 085 3607. Can't reply to your text and no one answers the phone , enjoy my money
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Steve
(@Steve44048640) reported
@rach_driver @AskNationwide Sorry to hear this. The people working in banks etc have no clue how their system really works. Linked in with the birth certificate fraud it really is an evil set up. Interest on your own money, yikes.
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sharon amanda
(@sharon_amanda4) reported
@AskNationwide I already have an instant access one, and just wanted to know the interest rate and if there was a better option
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Heidi 💙
(@Norfolk_Mum_3) reported
@kennyhiggs @AskNationwide There's very little reward, if any, for being a loyal customer these days.
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Alexandra Lowit-Haddon
(@AlexLowit) reported
@AskNationwide Not working either 😩
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Mike Batho
(@BathoMike) reported
@kennyhiggs @AskNationwide I've been with Natiowide for about 40 years. I too would like a little bonus for being such a devoted customer.
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Lyndsey Read
(@Readie_lou) reported
@AskNationwide when will nationwide join others and allow cash deposits at the @PostOffice for customer convenience?
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Gogger
(@Gogger16) reported
@Angemala1 @AskNationwide OMG, I just had the EXACT same issue! Opened an account an no card reader sent with card and PIN. Needed to make payment and couldn't. Why can't I just use biometrics on phone!? Complaint submitted and when £200 credited to my account I'm switching back to old bank straight away!
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David Booth
(@2SmoothBooth) reported
@dame237 @AskNationwide I wouldn't bother. Far better interest rates to be found elsewhere. Even Santander are superior to this lot now. They recently had an easy access account paying 2.75%. Shop around, don't waste your time and money with this lot.
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David Booth
(@2SmoothBooth) reported
@TonyGilesSport @AskNationwide Exactly mate. Santander 4.2% 2 year ISA. These offer nothing. Complete waste of time banking with these now. They're so far behind its untrue. Easy access account with Santander paid 2.75% before it became oversubscribed, best these can do is a ltd access at 2.1%. Best moving!
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David
(@DavidFromRoI) reported
@RevolutApp say it’s a @AskNationwide issue and I’m sure it is too because last time this happened it turned out it cleared a few hours after lodging a call to Nationwide. Question is, will this payment clear today or do you process payments on the weekends???? @AskNationwide
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Angemala
(@Angemala1) reported
@AskNationwide Pick one up in branch... Which are all closed now. Just like the phone lines. 🤡 I can't transfer to an account via debt card. Ergo, I cannot access my money at this time in the way I need. Never had this with any other bank. You need other options, especially for emergencies
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David
(@DavidFromRoI) reported
@AskNationwide hello, @RevolutApp sent a payment to my nationwide account on Friday night/Saturday morning at 12:05 but it has not arrived in to my account as of yet. I’ve had many poor chats with nationwide and they’ve said it’s a revolut issue as no payment is showing. (1/2)
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Tom Adams
(@Suprised_Toast) reported
@AskNationwide Ah shame, seems bit silly though as it's a win for everyone and you'll basically make the money back within 18 months or lose a customer to another bank. Odd one that. Thanks
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Kenny Higgs
(@kennyhiggs) reported
My bank is offering £200 to people who switch their accounts over to them. I've been a customer for 10 years (2 savings accounts, current account & mortgage) and if they've got plenty of money sloshing about I think they should pay me £200 to stay. How about it @AskNationwide?
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ColinQ
(@ColinQ20) reported
@AskNationwide From NW. "Nationwide Building Society advised us that you have a debit card with them but you did not tell us . Therefore, we would advise that you contact them directly to resolve this issue."
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Craig
(@baldywaldo) reported
@AskNationwide just to confirm, I am currently a FlexAccount customer, if I upgrade to the FlexPlus account, I am NOT eligible for the £200 bonus?
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Mpmrsm
(@mpmrsm) reported
@AskNationwide If anyone has tried to close an account using the internet website use Firefox as no other web browser will work. If only the staff knew that I wouldn’t have spent two days trying to close a savings account. Goodbye Nationwide hello TSB.
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Chelsea Wood
(@Chelsea95426142) reported
@AskNationwide Unable to sign into Nationwide online account , unable to access my mobile banking with Nationwide . Unable to get through to an advisor ???
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Jonathan Blackford
(@jonblackford79) reported
@AskNationwide is there an issue with your app keeps saying service issues but the service checker says no issues ?
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Justine
(@bean0509) reported
@AskNationwide Hi, I called the HR number and the automated voice said the phones aren’t working and to email, and I couldn’t make sense of the email address. Could you send it to me please?
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Amanda Monaghan
(@mandsmon) reported
@AskNationwide My son is an international student in USA. He is trying to change his mobile number on his account by using the number +44 1793 656789. When he asks about changing his account details it just hangs up on him. Can you help?
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Guy P Deakins
(@neurogardener) reported
@kennyhiggs @sunflower_bill @AskNationwide That's not growth though. New customer means they can generate more money from thin air because that new person has implied potential whereas you Kenny, are a spent flush with very little value. That's economics that is.
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David Booth
(@2SmoothBooth) reported
@AskNationwide Triple Access account closed today. Used my ISA allowance with Santander. Unfortunately missed out on their 2.75% eSaver as I made the mistake of waiting for you to increase your savings rates. Will be moving the rest of my savings elsewhere this week! Thanks for nothing!
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Justine
(@bean0509) reported
@AskNationwide Like I said, it didn’t make sense. I think I’ve found it now. Wrote down what made sense, sent an email and got a reply saying ‘this mailbox isn’t monitored’ so I think it’s the right one.
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Chelsea Wood
(@Chelsea95426142) reported
@AskNationwide First time I’ve experienced any tech issues
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Alexandra Lowit-Haddon
(@AlexLowit) reported
@AskNationwide I’ve tried it on my phone and on two different browsers on my laptop but still has the same technical problems message.
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Jonathan Blackford
(@jonblackford79) reported
@AskNationwide It says “we’re currently experiencing a technical problem please try again or view our service availability page” when I go to that it says all is normal
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Chelsea Wood
(@Chelsea95426142) reported
@AskNationwide Today my banking app won’t let me into my account and I re registered both on the app and on my computer .Says tech issues ?