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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Normanton, Birmingham, Northampton, Swadlincote, Glasgow, Rotherham, Islington, Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Website | |
| Birmingham |
Mobile App | |
| Northampton |
Login | |
| Swadlincote |
Login | |
| Glasgow |
Mobile App | |
| Rotherham |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Zena Duffield
(@Duff_71) reported
@AskNationwide Hello. How quick can I get my closing statement for my Help to Buy ISA that was closed today to enable me to receive the government bonus in time before completion on my house. This needs to be done ASAP & without my closing statement, this isn't possible to do.
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eloise
(@eloise_c15) reported
@AskNationwide hi, my PIN is currently locked as i forgot it (but now remember) but can't unlock it at an ATM as i am currently abroad (even though i should be able to use the card internationally). are you able to help with this as i need to access my internet banking?
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⚒ Paul Harris ⚒
(@Paul_Harris1965) reported
@AskNationwide @LisaG0ddard Having the same problem here for last two days. Message - we are sorry we seem to be experiencing some technical issues. Seen other tweets as well.
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Cruise23
(@yanocks23) reported
@AskNationwide Hi do you still accept pay in slip over the counter? My mother went to the bank to deposit some money on my account which she normally do and she was advised that she would not be able to in the future without my bank card? We both have nationwide account. Help
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Andrew Whyte
(@thewhytestuff88) reported
@AskNationwide trying to complete an online personal loan via the app and online banking and the website is not working correctly. I cannot complete the details or go to the next page? I have opened the online banking via all browsers and this issue persists!!
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Clare Griffin
(@balalaichnitsa) reported
I have spent half an hour trying to fix this today alone, in total I must have spent hours trying to convince @AskNationwide not to repeatedly lock me out of my accounts for no reason
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🚴🏻♂️ Paxo ⛷
(@skiingrhino) reported
Your app is down again @AskNationwide
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Soddit
(@FrankON60131492) reported
@AskNationwide Correct details were used and money has not been received in friend's account,, which is a Nationwide Fleet Account. Surely funds would've been returned to my account if there was a problem?
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Stuart
(@Stupot1994) reported
@AskNationwide my partner has tried to log into her online banking and it’s saying she has no accounts available and her cards aren’t working. Please advise.
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Lisa Goddard
(@LisaG0ddard) reported
@Paul_Harris1965 @AskNationwide Hi Paul. This was exactly what I had. I shut my phone down and back on again and that did the trick. It’s working as normal now!
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Dunbootlin
(@dunbootlin) reported
@AskNationwide Can you confirm whether or not Nationwide invests in Israel? I'm a customer, but won't be for long if the answer is yes, so fingers crossed it's a no!
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JT
(@penkJT) reported
@AskNationwide Thanks for replying. Obviously a corporate response that didn’t answer my question but that is what you are instructed to do. I’m not asking you to comment, but it’s not a good look for mutuality when shareholder run banks are giving their customers a better service.....
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Mark Grafton
(@mark_geegee) reported
@AskNationwide is the app down? Can't get in
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bathtimebecky
(@beckyryan2010) reported
@AskNationwide my online banking app has been down for a long time! Is there an issue with it or troubleshooting??
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Andrew Whyte
(@thewhytestuff88) reported
@AskNationwide Hi Emma no. Via the app on my mobile when hitting next there is no new page the next page you have to scroll down the screen and across to the right. However you then cannot complete anything further. Via any browser once the 1st page is complete no new page appears
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kayleelou24
(@kayleelou241) reported
@AskNationwide I have been unable to access the app since last night on my IPhone ... Keeps telling me it is having a service update? Thanks
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Ralph
(@_Raluph) reported
@AskNationwide hi, can I have a quick bit of help with a CHAPS payment please? when I enter the payment details for step 2, is this my phone and address or the recipient?
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Michael Goodall
(@michaelgoodall_) reported
@AskNationwide Hi Connie, the image is a copy of the letter. Says you can’t send me my credit credit card statements as there might be issues with my email address you have on file or my inbox is full
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susan taylor
(@susanta92980951) reported
@AskNationwide good evening wondering if you can help me, I booked a holiday, because I had not enough funds in my account, the property cancelled my booking but they still want me to pay the full amount is there anyway I can stop this thanks sue Taylor
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Diane Smitherman
(@Di_Smitherman) reported
@AskNationwide Quote vanished, problem issuing my request. I’ve been doing this for an hour, I have to start again?
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Thomas CE
(@tomcheater) reported
@AskNationwide Been a customer since a child, had loans and credit cards products paid on time and finished but still nationwide was the worst offer of all the banks and building societies
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Christopher Harris
(@Christo73941200) reported
@inityeah @AskNationwide Same issue here is well. Keep phoning get same answer
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Zena Duffield
(@Duff_71) reported
@AskNationwide OK thanks Connie. We are getting mixed messages from different people. Branch said to call you to check if statement is ready & also told on here last night to call Head Office. Is there no way at all to speed up a copy being processed please before 3 working days? Thanks
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Matty Youngs
(@Youngsy1986) reported
@AskNationwide your mortgage team are truly terrible been waiting 10 days now for feedback on a valuation, no effort made to keep me informed #circus
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juss70
(@juss70) reported
@AskNationwide hi. Are you having problems with the app? Keeps asking me to reload and can’t get to log in page.
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bathtimebecky
(@beckyryan2010) reported
@AskNationwide When I enter the app it says “we’re currently experiencing a technical problem. Please try again or view our service availability page for more information
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Paul
(@checube) reported
@AskNationwide Help as there is an unknown transaction on my account. I tried calling your telephone service to no avail as the machine is set to a certain point. I nees my money back.
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Sim Hobson
(@inityeah) reported
@AskNationwide Yes and it was acknowledged to be an ongoing issue two weeks ago, even though your status site says there's nothing wrong. Any chance of a progress update?
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Adam Cadman
(@a_cadman) reported
@AskNationwide Someone just called me and asked me to call back on 0800 464 3051, but it doesn't appear on the Nationwide website. How do I know it is genuine?
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Lisa Goddard
(@LisaG0ddard) reported
@AskNationwide Hello. My mobile banking app won’t load. Are there any known issues with it at the moment?