Nationwide status: access issues and outage reports
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Full Outage Map
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (27%)
- Website (25%)
- Mobile App (25%)
- Transactions (15%)
- Transfer (6%)
- Withdrawals (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: London, Birmingham, Dartford, Ipswich, Leicester, Southend-on-Sea, Leeds, Brighton, Wandsworth, Woodford Green, Birkenhead, Woking, Ambleside, Twickenham, and Livingston.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Login | 3 hours ago |
|
Birmingham
|
Transactions | 5 hours ago |
|
Dartford
|
Transactions | 6 hours ago |
|
Ipswich
|
Transactions | 7 hours ago |
|
London
|
Website | 7 hours ago |
|
Leicester
|
Transactions | 7 hours ago |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ric M. (@revoraman) reported@AskNationwide Her response and get away for an early lunch! What a diabolical and despicable level of Customer Service from Nationwide. Now, a Complaint to the Financial Ombudsman is the only choice left for me. #Nationwide? Not worth a piss in a pot!!
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asma (@asmaabdv) reported@AskNationwide my father is having issue with the android version of the app it will not let him put his pass number in, it’s up to date and uninstalled and reinstalled and it’s still not letting him put in his pass number. What can we do to fix it?
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Sallie-Jane Edwards (@salliejane9) reported@AskNationwide still awaiting for passnumber I can read, pin number, the app is down and arti is useless, plus there's no email address, so how do we use the bank?
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Bobby Zelmut (@cockwomblefree) reported@AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?
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Barry O'Neill (@BCJONeill) reported@AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?
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Niz1111 (@Niz11111) reported@AskNationwide apparently nationwide are having issues processing payments with no notification to customers. A direct debit for y credit card was made and reversed. Payment from savings to current also reversed. This is causing distress and anxiety for me as it could affect my
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Karen (@mooramana) reported@GuruGryff @AskNationwide First Direct! Been with them since inception. Never had a problem always available always helpful
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Kaarin (@Kaarin007) reported@AskNationwide I lost a better interest rate because your processes are antiquated, if not down right illegal! 2 months to sort out a very small mortgage and it's caused so much stress. Complaints couldn't even tell me when a decision was made & the letter I never received @Debbiecrosbie1
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Chartman69 (@WhatFuckwittery) reported@AskNationwide customer service ? Absolute joke ! 🤬
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Red (@JustcallmeRed9) reported@AskNationwide Hi, my text service isn't working. I have checked the settings and they are 'on' but haven't received any messages via text since last Tuesday.
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David Powell (@Powell_Property) reported@TheAA_UK @AskNationwide my car disgraced itself on the mot ramp and needed a tow to a repair garage. You refused this as the mot had expired and it was not on a driveway and not legal to drive (although it was!). But you were prepare to do it if I paid.. this is not service!
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Simon (@Simon11037949) reported@AskNationwide I get an email from Nationwide ever day that I have not asked for with useless information and it’s impossible to have it stopped?
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Susan Jarvis (@AttonSusan) reported@AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)
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Leej Low (@low8991) reported@AskNationwide hi I’m trying to register with nationwide to view my mortgage but you don’t recognize my mortgage number? Can u help?
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Phi (@PhiMorsou) reported@AskNationwide hi Nationwide, why can't I transfer money from my account to revolut? It is saying there is an issue at your end
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nesswozere (@Nesswozere) reported@DebiEvansMatron @AskNationwide Ya think they are bad the Halifax are the upmost bag of **** EVER if ya heard what they have done to my deceased brother my days it’s horrific
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Claire McClean (@Claire__McClean) reported@AskNationwide I have called your customer service line and have been told that there is no way for me to be sent or be told what my long number on my card is. Is that correct? In which case if you need a refund onto a card you don't have you have no way of getting the refund.
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Literate Cynic (@LiterateCynic) reported@AskNationwide Dreadful new website. Looks like it was designed for people who write with crayons!
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will east (@wileast) reported@AskNationwide I made two payments a couple of days ago which have come out of my account but haven't arrived at the payees account. Is there a known payment issue or is there a number I can call to check?
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john tarrant (@johntarrant16) reported@AskNationwide Why will no one speak to me. You online banking is not working and no one in Nationwide cares.
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Wayne Robertson (@2024Wayne) reported@AskNationwide Your phone and web chat teams haven’t been very good in the past and it’s taken Tracy M to get things sorted last time o had issues that the web and phone teams didn’t sort !
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Sarah Bond 💙 🌻🧡 (@SheLovesTweets) reported@AskNationwide Thanks but it’s OK. I think I entered the wrong customer number so it worked today. I have a second number labelled ’reg’. Any idea what that would be?
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Holly 🇺🇦 (@HoZiegler) reported@AskNationwide When will faster payments issue be fixed I need to transfer money urgently
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Holly 🇺🇦 (@HoZiegler) reported@AskNationwide when will the faster payments card reader issue be fixed ?
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Mark Sowton (@SowtonMark) reported@AskNationwide Having to come into branch to prove I am a human being, and then unable to report more than 1 fraud activity, even though there are 33. Couldn't report anything in app. Such a poor service, but I'm not surprised.
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Ben Fowler (@BenFowler2) reported@AskNationwide is your app services down ? Also tried to call and told you can’t answer the call due to unforeseen circumstances ? What’s going on
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Jonathan Leigh (@LeighJonathan) reported@AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.
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Just being myself (@Suzanne11649685) reported@AskNationwide hi just wondered if you have had any reports of problems with NFC payments. Ive used on android for years and last week stopped working eventually after 5 days of trying things got it working again and after 2 days now no longer working again?
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Katherine Stead ❤️🌈 💙 (@katherine_stead) reported@AskNationwide Hi, what is the issue with making payments to someone? Thanks
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Beelin (@beelinbaxter) reported@AskNationwide Hi Emm, the managing cards/contactless feature isn't working on the app. Is there another way to do it?