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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (44%)
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Website (23%)
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Login (18%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Newark on Trent, Southampton, City of London, London, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford, Hinckley, Reading, Stoke-on-Trent, Alfreton and Harwich.
| City | Problem Type | Report Time |
|---|---|---|
 Newark on Trent |
Transactions | |
| Southampton |
Login | |
| City of London |
Login | |
| London |
Website | |
| Leigh |
Login | |
| Neath |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Matt
(@Turnsey) reported
@AskNationwide What excuse do you have for taking nearly 3 whole hours. We need access to our money! This is a constant problem. There is always something wrong! How are you still in business with these continuous Online Bank breaking issues?!? SORT IT OUT
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Paul 🚁
(@abzpaul) reported
from
Bucksburn, Scotland
Oh dear @AskNationwide seem to have problems again....how many times has the computer been on a go slow in the last 3 weeks....thought Santa would have brought you a new one!!
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Ethan
(@Etha0011) reported
@AskNationwide If I have a complaint open from payment issues on the 31st and impacted today, do I need to open a separate complaint or can they be merged?
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kathleen reid
(@independencekat) reported
@AskNationwide @aunty_fifi This is farcical now. Time to change banks, everyday I'm waiting with baited breath to see if your actually working.
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Little Voice
(@LittleV33244419) reported
@AskNationwide this is the 2nd time payments both incoming and outgoing have been completely frozen from my account in the last two weeks, can you please explain what's going on and how you are going to fix this permanently?
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Cllr James King
(@CllrKingSPW) reported
@AskNationwide - are your phone lines working? Seems very long delays to answer today. (I accept being the first day after Christmas breaks this may be normal but would like to check). Thanks!
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Sam Chant
(@SamChant91) reported
The only thing more annoying than @AskNationwide having persistent payment problems is there bulls**t generic responses 🤬 #nationwide
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🌸Topazzz🌸
(@topazisere) reported
@AskNationwide Still has not answered my question re compensation for an error on your end!
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Melissa May
(@MelissaCarlaMay) reported
@AskNationwide How do I raise a formal complaint with my bank? This is the second time in weeks that I cannot access my funds. To say I am furious is an understatement!
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.
(@PRIMRO5E) reported
@AskNationwide how long will payments be down for again this time? I am trying to send money and waiting to recieve also. 3rd time my account has payment issues in weeks.
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kathleen reid
(@independencekat) reported
@AskNationwide I'm sick of struggling just because of your not fit for purpose banking system. What is your ongoing problem, straight answer would be nice and I know there is a delay in payments. 3 times in 2 weeks🤬
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🎲🎲
(@ShakeyDay) reported
@AskNationwide here we go again! I can't believe you are having the same issues again
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Paul Malyon
(@PaulMalyon) reported
Payments down again at @AskNationwide. This is getting silly guys.
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Marc gooding
(@gooding_marc) reported
@AskNationwide Goodbye nationwide and hello New Bank. 3 times in 2 weeks you have gone down, this is unacceptable
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Amy
(@Oliviapingping) reported
@AskNationwide Right, time to move banks, absolutely useless! Our mortgage is due out today and I’ve transferred funds to cover it but no idea if they will get there on time! Unacceptable service!!!
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BUY BRITISH 🇬🇧& SUPPORT BRITISH JOBS🇬🇧
(@The_UK_NeedsYou) reported
@AskNationwide @Daily_Express @DailyMailUK OH NOT AGAIN. my banking app says PAYMENTS ISSUE. ALL incoming & outgoing payments delayed. WHAT THE HELL IS GOING ON?
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Sarah Crane
(@scrane__) reported
@AskNationwide Payment issues again?! 🙄
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Daniel Lantos
(@DanielLantos88) reported
@AskNationwide it seems that you’re having problems with payments quite often. If this keeps on happening I might have to close my account and move to another bank.
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Mark Machado
(@MarkMachado) reported
@AskNationwide Issue is payments coming in aren't being processed quick enough...
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schememaw 💚🤍💜
(@kirstylalala) reported
@AskNationwide payment issues again....ffs your becoming a joke third time in 3 weeks 😡😡
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Pauline Rowley
(@rowls42) reported
@AskNationwide That's reassuring to know as that's what has gone out today. It's disappointing that this has occurred so many times in the last month you shouldn't have to fix the system time after time #whatsgoingon
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Anonymous
(@1NoMore) reported
@AskNationwide #Nationwide is a trip back in time and not in a good way. Unreliable, slow and with absolutely no regards to its customers. Now the fourth week of "Payment Issues/delays" with no notice given to account holders. #WorstBankEver
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David
(@dinnerpebble) reported
@Bellabobies @AskNationwide Amex said it was an issue their end due to the bank holidays. The money is still in my nationwide account so hoping it gets taken soon
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Cara Willams
(@CaraWilliams09) reported
@oftenpure @AskNationwide Don’t switch. The bank has been down for incoming and outgoing payments 3 times in 2 weeks and nationwide don’t give a damn.
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Adders28
(@adders281) reported
@AskNationwide @purealexmadman Tell the truth payment system is down they are usually instant, lies lies, shameful
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Emma Leyla
(@emmaleyla1988) reported
@AskNationwide Nationwide again with problems with payments can’t even send or receive money having a laugh !!!!! 3rd time so far 😡in just over a week honestly thinking about leaving this bank what a joke !!!
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Stephanie Coy
(@StephCoy2011) reported
@AskNationwide I have a direct debit that should have gone out today and as of yet it’s not. I know there are issues but Is it affecting direct debits too? Thank you
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olly B
(@whoisolly_B) reported
@AskNationwide got a test today saying i don’t have enough money to make a payment when i did transfer that money but still not showing in my account, what happens after the 2:30pm cut off time do you still make the payment even if the issue hasn’t been sorted before then?
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Cara Willams
(@CaraWilliams09) reported
@AskNationwide @Richard00833879 Not working at all!
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DreadfulDredge
(@DreadfulDredge) reported
@AskNationwide what an terrible service this bank provides, yet again people cannot use their accounts properly. How many times is this going to happen. its a disgrace yet you all get your mega bonus's #worstbank