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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (31%)
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Mobile App (30%)
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Website (24%)
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Transactions (10%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Chester-le-Street, Downham Market, Hounslow, Northampton, Havant, Exeter, Horsham, Hayes, High Wycombe, Congleton, Elgin, Dunstable, Andover, Milton Keynes and London.
| City | Problem Type | Report Time |
|---|---|---|
 Chester-le-Street |
Website | |
| Downham Market |
Transfer | |
| Hounslow |
Login | |
| Northampton |
Login | |
| Havant |
Login | |
| Exeter |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jaimie Bennett
(@JaimieBennett9) reported
@AskNationwide hello my card got stolen please help
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Fed Girl Summer
(@ShaShaT88) reported
@AskNationwide I’ve cancelled an automatic payment that was set up through PayPal, but I’ve received a text saying payment is coming out today. My account for the service has been closed. Please advise.
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James Somerset
(@JSomersetActor) reported
@RichGreenArena @AskNationwide It’s started working again now for me
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Bickers
(@bickers1983) reported
from
Kingsbury, England
@AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.
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Nathan Renyard
(@NathanRenyard) reported
@AskNationwide I’d like to query why my mortgage payment has gone down when the rate has increased?
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jen
(@jensmile26) reported
@lesleyohagan @AskNationwide Same, I cant access my online accounts or make payments this morning.
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Chris Nisbet
(@SCHNIZZER) reported
@AskNationwide 35 mins on hold, are you sure? Awful service
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Andy Duxbury
(@DuckersAndy) reported
@AskNationwide Hi, Can I access a Nationwide credit card statement from 5 years ago? Thanks
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mattmattmatty
(@mattmattmatty) reported
@AskNationwide morning - my direct debit for my credit card hasn't been taken yet this month - it's 3 days late now. Credit card and current account both with you. Are there any issues with credit card payments just now?
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Eustacia
(@Eustaciasworld) reported
@AskNationwide system down again!!
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Paula Hunt
(@Huntpl) reported
@AskNationwide website says there are no service issues but I’ve been trying to access my account but the app says I can’t and that you’re working on it. Why would this be the case just for me? Thanks
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James Somerset
(@JSomersetActor) reported
@RichGreenArena @AskNationwide @RichGreenArena I’ve found them generally very good tbf. Been more pleased with them than anyone else I’ve banked with. It’s the first time I’ve encountered an issue like this myself and I’ve been with them since 2019
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NatWest
(@NatWest_Help) reported
@Scott1984FP @AskNationwide If you would like we can book you in for one of our financial health checks to see what borrowing you could be eligible for or if we could help you save/make money? - Carina
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Gareth Chapman
(@Chapbats) reported
@AskNationwide Yes from my FlexPlus account. Sorry for late reply. I’m at sea and WiFi is terrible!
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Miss Jha
(@MissJha0) reported
@AskNationwide PAYMENT PROBLEMS AGAIN?????? ... AGAIN?
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Caroline Rebisz
(@Carolinerebisz) reported
@AskNationwide Logged off and on and now working
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chris hatton
(@chrishatton4) reported
@British_Airways Problem has been resolved, @AskNationwide managed to help, you guys did absolutely nothing, except a reply days after the problem, and pointlessly calling BA for hours to get no answer. Really hope the customer service is better on the flight!
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Caroline Rebisz
(@Carolinerebisz) reported
@AskNationwide is there a problem with your online banking at the moment? Can log in bit can't access my accounts
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Nathan Renyard
(@NathanRenyard) reported
Over an hour on hold and still can’t get through to speak to anyone @AskNationwide are you able to help?
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lesley o'hagan
(@lesleyohagan) reported
@AskNationwide Is this the reason I can't access my online current account or ISA this morning?
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Lucy Peek
(@peek_lucy) reported
@AskNationwide I know there was an issue at the start of January with bill payments but I am not sure if I was affected. My Council Tax payment should have left my account on the 1/1/22 and when I repeatedly checked the banking app there was a message regarding issues with debits
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Lyn Barham
(@LynBarham) reported
@AskNationwide Your new Arti chat system is AWFUL. A barrier to raising simple queries. For goodness sake give us a way to send you a simple message.
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Caroline Rebisz
(@Carolinerebisz) reported
@AskNationwide Internet banking and there is a warning message saying I cannot access all my accounts at this time. I can access my credit card but not my current account or savings account
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James Somerset
(@JSomersetActor) reported
@AskNationwide @Huntpl @AskNationwide I am having a similar problem. Currently cannot see my help to buy ISA or my FlexDirect account on the website. I was able to see both on the mobile app but they’ve disappeared as well now.
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Tyler
(@Budsley96) reported
@AskNationwide Hello, I need a bank statement as proof of address for an interview but I am on paperless banking, is there a way on the website I could get a one time bank statement sent out or could I go into a local branch and have them print something? I'd need it by tuesday
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kevan ramsdale
(@KevanRamsdale) reported
@AskNationwide about my contact with Rmanton-feline who lied on 6/01/22 about nhinton & crehle letters where they lie about calls made to phone no's that aren't live & my application form on your website clearly has the correct phone no on it! Rmanton-feline was unable to access
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Dave Lindsay
(@lindsaydr) reported
@AskNationwide I was getting a service issue in your app. Tweeted about it but then killed app and relaunched and all now fine.
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Paula Hunt
(@Huntpl) reported
@AskNationwide Hi Pauline, it allows me to login but says access to accounts isn’t available. I have a screen shot that I can message. Thanks
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LuleLipa 🦋
(@LuleLipa) reported
@AskNationwide why is the service at fore st so slow?
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Scott1984FP
(@Scott1984FP) reported
@NatWest_Help @AskNationwide Not At Present, May Apply For A Loan With You At Higher Rate Over 5 Years (60 Months) :/ :) Just Maybe Plead With Them Again ,With Credit Reports History & Paid Off Loans As Paid In Full & Closed, Along With Other Credit Cards Closed Down Too :/