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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Withdrawals | |
| Dunfermline |
Mobile App | |
| Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions | |
| Whitehaven |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jennie!
(@kindcarer) reported
@AskNationwide Hi I transferred money to my son as he is stuck. Why has he not received money is there an issue?
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John O'Toole
(@john26285) reported
@AskNationwide @AmandaCaesar1 Hi got the same problem how long is it taking ?
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Tom Rye
(@TomRye8) reported
@AskNationwide Hi GM I would like to know if I can close down unused accounts using my banking app? As Ive already been trying, but can not seem to find how to do so. Many Thanks
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Amanda Caesar
(@AmandaCaesar1) reported
@AskNationwide is there a problem with payments this morning as sent a payment to someone and its left my account but they haven’t received it
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kg 🌾
(@queenoftartan) reported
@AskNationwide hello I can see there is a problem with fast payments going through this morning, is there an ETA on this being fixed? Thanks!
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Mohamed Shaikh
(@mohamed_shaikh) reported
@AskNationwide How inefficient is your customer service team ? And why lie when you can’t deliver
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stephen adolphus
(@Stefan59) reported
@junew26 @AskNationwide Please see my tweets on this awful company.... Better still go to trust pilot and research nationwide. Can offer you no comfort on a near fraudulent company... They will waste your time and in the process ruin your life...
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june white
(@junew26) reported
@Stefan59 @AskNationwide We have no issues with the Nationwide as a company we have been with them for many years . Our issue was with the time we were hanging on the phone.
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kathleen reid
(@independencekat) reported
@AskNationwide Said they didn't have the authority to help at their end then sent me the standard message saying payments were delayed and there was no time frame , the same message I got when I first went on from him
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simon boswell
(@simonboswell1) reported
@AskNationwide TRYING TO LOG IN WITH YOUR TXT BACK SERVICE IS UTTER SHITE 3 TIMES AND STILL NO TXT CODE
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stephen adolphus
(@Stefan59) reported
@AskNationwide But you already know how awful this company is. Why do you pretend not to know?
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pink.pirlie
(@pinkpirlie) reported
@AskNationwide @junew26 Just to add the service I received (although wait times on the phone c.45mins) has been exemplary. My claims (I've had to make two large ones) were easy and stress-free, unlike others I know who have had zero contact for many months with other firms.
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Jennie!
(@kindcarer) reported
@AskNationwide Why is there an issue again?
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Katy ♡
(@KatyxMarie) reported
@AskNationwide No I mean as it was sent at the end of the problem is it a while for the backlog to be cleared?
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liz cleere
(@lizcleere) reported
@AskNationwide So sorry for not replying earlier, we've been at sea! I managed to talk to some very helpful people at your end who have sorted out the problem. Cheers!
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Mohamed Shaikh
(@mohamed_shaikh) reported
@AskNationwide absolutely shocked with the serviced received today, why say things when you can’t deliver. Now because of the complains team take 5-8 weeks I have to wait for them to sort and provide me a service and I can then drive again #pathetic
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Elecsafe
(@ElecSafeGroup) reported
@AskNationwide is beyond useless. Every single time I use my nationwide account there is an issue with payments. I’m closing my account.
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TiNa AnDeRsOn 💙
(@TinaAnderson86) reported
@AskNationwide How long will this take to be fixed? You gotta be the worse bank Always issues it's ridiculous
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stephen adolphus
(@Stefan59) reported
@AskNationwide #uk insuranceWhy are you still using UK insurance as your Travel Insurance providers for Flexplus accounts when you know they are bordering on fraudulent and were described by the Sunday Times as just an awful company?
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june white
(@junew26) reported
@AskNationwide Dreadful service trying to get through to your travel insurance department been on hold for 28mins and counting 😡
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Mohamed Shaikh
(@mohamed_shaikh) reported
@AskNationwide Today but I am actually furious about 2 things Jo, first misinformed me to get my car back on road so I paid everything and now I still can’t get service for my car as I have to wait for the complain to get looked at and until that time I can’t drive
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JEDR2020
(@jedr2020) reported
@AskNationwide But disappointed. Been with you for many years now, including a mortgage for the last five. I get interest rates have gone up, but you've charged me £999 to renew. You then email me saying thank you for being loyal. No, thank you for £999 in these hard times. Awful
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Buspasswilltravel
(@Onmytravels1) reported
from
Great Dalby, England
@AskNationwide Thank you I used the online chat but they couldn't help because of address change in last 7 days. I can either ring or try chat again tomorrow. Thank you.
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TiNa AnDeRsOn 💙
(@TinaAnderson86) reported
@AskNationwide how long till this issue is fixed for payments
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emeles: wheres my Blue Tick?🏴🇬🇧🇪🇺
(@emelschwartz) reported
@AskNationwide tks for stating the obvious as its detailed on the letter recd with new card. however whilst i hv sympathy for those w/visual impairment what about those who r not & require to sign rear of the card only to find the dots now make signing impossible or did u fail to read my post
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msijd
(@123456zzxc) reported
@AskNationwide why can't my 6 digit pass not working when it's the correct number
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Craig Hayward
(@Craig91Hayward) reported
@AskNationwide I have been accepted for a loan and am waiting on the loan agreement paperwork to come out for me to sign. If I go into a branch, do they have access to print this out, do you know?
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Sarah Mooney
(@mo52094393) reported
@AskNationwide hello I’ve sent a payment from a nationwide bank to a lloyds bank but it’s not received it is there an issue ?
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Jack
(@YSzipbanned) reported
@AskNationwide bad service, do better
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Mohamed Shaikh
(@mohamed_shaikh) reported
@AskNationwide So now I can’t get help and get my car started up as I have to wait for the complaints team to review everything which can take up to 5-8 weeks