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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh, Westbury, London, Hackney and Wigston Magna.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Login | |
| Stockton-on-Tees |
Transactions | |
| Whitehaven |
Mobile App | |
| Dumfries |
Transactions | |
| Glasgow |
Mobile App | |
| Redhill |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mark Wallis
(@Wallis66Mark) reported
@AskNationwide Spoke to customer services and they can’t continue my 0% on my current Nationwide credit card so I will take my business elsewhere to another 0% offer . Thanks
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Gary Fisher
(@garyfish76) reported
@AskNationwide Thanks so much for doing NOTHING to fix the £3000 you have lost in your system. You even say you have received it but its not in my account and the details are 100% correct. 4 weeks now and I have no money!
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Andrew
(@Andrew06736371) reported
@AskNationwide But it this the case then whilst the customer is applying the switch ( in the live situation ) it should ask if you want to do a full switch and what must be done , but it doesn’t ..so you end up with a run around like this , off putting really ! Rgds Andrew
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OftenPure
(@oftenpure) reported
@AskNationwide What if I closed an account then opened one again? I switched before then I opened a flex direct. Or do you have to be a new new customer?
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Leaky Wallet
(@BtcStonks) reported
@AskNationwide still ignorong its customer after pleas to Director but ignoring us , Disgusting treatment. Canceled 4 appointments on us , paid for lots of compensation which we still havent recived due to each insult and injury they cause us. 2 months nearly no account
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ihatehackney
(@official0scar) reported
@AskNationwide if im not a customer why would i log in to complain? stop spamming ex customers who left you years ago
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Rob Healiss
(@RobHealiss) reported
@AskNationwide Thanks for the speedy response - if it doesn't arrive tomorrow, which will be the 5th working day, is there anything I can do?
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Sarah Robinson
(@SarahRob1234) reported
@AskNationwide Thanks I’ll block that number. I didn’t share any information 👍🏻
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Anna Mathieson
(@MrsM_SENTA_EY) reported
@AskNationwide I’ve just been scammed and a unauthorised payment taken from my account I’ve been on hold for 30 mins now. I stopped my card but they’ve accessed my banking HELP!
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cc
(@cc_kitty) reported
@AskNationwide I don’t have an account with you. Herein lies the problem. The mystery named person who is using my flat postal address - fraudulently - has the account. I will attempt the live chat link tomorrow when I nave more time but I have no account details just endless mail from you.
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Gary Fisher
(@garyfish76) reported
@AskNationwide Its ok your colleague has already replied with the stock answers that do not help in any way shape or form.
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Luke Jobson
(@LukeAFC86) reported
@AskNationwide hi, you’ve put the fraud block on my cards and haven’t sent me the text, trying to ring to unblock but after 30 mins x 2 still no answer!
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Gary Fisher
(@garyfish76) reported
@AskNationwide No thanks I hand tried every avenue & get nowhere, you won’t let me upload any documents and you won’t let me talk to the trace team. You make something simple, impossible
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cc
(@cc_kitty) reported
@AskNationwide Thank you for the response. I won’t be calling at my expense. Someone can follow and DM me and then call me. I tried to contact customer services email and received a robotic reply asking me to go in to a branch and resolve - NO WAY - this is already taking up my head space.
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Freya Freely
(@FreyaFreely) reported
@AskNationwide Is there an email or chat function for getting help when abroad for a FlexPlus current account? I'm not able to make an international call.
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Gary Fisher
(@garyfish76) reported
@AskNationwide Don’t trust Nationwide they loose your money in transfer then do nothing to help and then have the audacity to charge a late fee when they have lost £3000 of my money
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Andrew
(@Andrew06736371) reported
@AskNationwide Hi jo Okay I’ll try it on there if the app doesn’t work to do it . Will try later when I have a few mins .. will ctc if I have any problems, thks Andrew
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Callum
(@CalzoMate) reported
@AskNationwide @Richardson72R Yeah same issue here
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Cinnamon
(@Fragrantjazz) reported
@AskNationwide I just don’t understand while you have one person behind the counter another, unmasked, is running up and down the queue instead of opening another counter! And to stop the queue snaking out outside in the cold we were huddled inside which is really not the action needed in a pan
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Paul
(@paulfh90) reported
@AskNationwide Trying to sort out an issue for ages but the live chat nor ringing are able to help. I did an account switch from Nationwide to Halifax but have been hit by overdraft charges through no fault of my own and have to pay charges. What else can I do, who can I contact?
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I
(@folicacid) reported
@AskNationwide Cheers Kerry. It looks like @TSB are the only antiquated bank who won't let me make a CHAPS payment online. A shame, as I enjoyed being a customer, but it's time to say goodbye and go modern!
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Joe Hart
(@JoeHart2020) reported
@AskNationwide Really need to access my FlexOne & FlexOnlineSaver accounts, Christmas presents I gotta buy here before Christmas delivery deadline ! 😩 Any idea why both accounts are showing as ‘infomation can’t be displayed at this time’
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Chrisy™
(@Fellowes52) reported
@AskNationwide Doesn't help when my "local branch" is only open like 3 hours each day. How does that even help anyone
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Chris Puttick
(@putt1ck) reported
@AskNationwide Please advise where I complain, formally; I will expect an expert-level response to why you cannot support browsers on Linux but you can support those same browsers running on Mac, Windows and Android
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𝕄𝕚𝕜𝕖 𝕎𝕒𝕣𝕟𝕖𝕣 (𝕄𝕊𝕖𝕔)
(@minimike86) reported
@AskNationwide why does it take 35 minutes+ to get through to customer services...
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Von
(@vonnyd) reported
@AskNationwide As I said the form wasn't working so the chat was a fail. I got through eventually
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Shardae Grenfell
(@shar_daze_) reported
@AskNationwide Thanks for the reply! I forgot to add that since I’ve been out of the country for a while, with a new phone number, I can’t access my account online - I’ve forgotten the login details and it’s all linked to my old U.K. number
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Katherine Putman
(@KatherinePutma6) reported
@AskNationwide why are you taking so long to answer the phone? You’ve put a block on my card and now I cannot buy anything. I’ve been on hold for nearly half an hour!
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Rob Healiss
(@RobHealiss) reported
@AskNationwide Hello, I reported my card as lost on Saturday night when the machine swallowed it up but I'm still waiting for my new one to arrive and starting to worry it won't be hear by the weekend when I will need it 😭 can you help?
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The Sopranos NFT
(@TheSopranosNFT) reported
@AskNationwide are you having technical problems I can’t transfer from my accounts?