Nationwide status: access issues and outage reports
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Full Outage Map
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (36%)
- Website (28%)
- Mobile App (16%)
- Transactions (15%)
- Transfer (5%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Gateshead, Birmingham, Boston, Gorseinon, Bristol, Wokingham, City of Westminster, Cardiff, Leighton Buzzard, Colwyn Bay, Chesterfield, Woodford Green, Casterton, Milford Haven, and Leeds.
| City | Problem Type | Report Time |
|---|---|---|
 Gateshead
|
Transactions | 2 days ago |
|
Birmingham
|
Transactions | 3 days ago |
|
Boston
|
Login | 3 days ago |
|
Birmingham
|
Login | 4 days ago |
|
Gorseinon
|
Login | 4 days ago |
|
Bristol
|
Login | 6 days ago |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Josie Bishop (@Josiry71) reported@AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service
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Noah's nan 🩷 (@Noahjames_nan) reported@AskNationwide Thank you, I put the phone down on them as I was sure it was a scam but wanted to be sure!
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Tina Raistrick (@tinamay1977) reported@AskNationwide I cant access the app, first lloyds now nationwide is down
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Neil Jeffares (@neiljeffares) reported@AskNationwide Just had the most frustrating experience with your chat system. Extremely slow. After 25 minutes explaining simple question you simply cut me off. All because you have a daft system requiring me to have a card reader to close my account with you
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Christopher Freeman (@cmdfreeman) reported@AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.
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TK (@tonykinsley) reported@AskNationwide Your bot keeps telling me its too busy and I can't see how to email a question! How do I email a question about an ISA that I have a problem with?
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Ryan Gerrard (@RyanLGerrard) reported@AskNationwide Why do you think it’s acceptable for your advisors to lie about correspondence they have in fact received from me? This has resulted in a non-thorough investigation by a very dismissive complaints handler, who has now closed the case. Shocking customer service.
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daisy macvicar (@daisy_macvicar) reported@AskNationwide I’m currently unable to get into my account as it says “if you’ve forgotten your password” and I’ve followed the steps using the card reader to try and log in. It’s not allowing me to as it say there’s a issue and to restart the app
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daisy macvicar (@daisy_macvicar) reported@AskNationwide I’ve tried phoning and been hung up on as it says I’m not registered to telephone banking. I need to access my account as I’ve got payments I need to make. The card that says I need to put in to the card reader isn’t my card.
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Lisa Schwartz (@lisas0504) reported@AskNationwide please can you help. I have a flex regular saver that finished 4th July. I have deposited up to June. Can I put one more on 1st July or have I reached the end. Thanks
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kathleen reid (@independencekat) reported@AskNationwide are you having an issues today? Having trouble transferring from savings account to current account. Had the same problem last week but it resolved itself.
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Bailey (@BaileyBai_Allen) reported@AskNationwide my money I’ve sent to my Monzo account hasn’t gone through and I sent it many hours ago, is there an ongoing issue?
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Barry McCann (@Bazzinho9) reportedwonder if there's some @AskNationwide employee who has stumbled through my account wondering wtf I'm at half the time
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Small School RETIRED Teacher🙋🏻♂️ (@SmallSchool_KS2) reported@benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?
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Preye Ababaowei (@PAbabaowei) reported@AskNationwide I really need the help of your back to properly check the losing of my account, so my name is Andy Ababaowei I studied at Nottingham Trent University, I was there on scholarship, and I was receiving my stipends from your bank.
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Steve Hammal (@hammal6474) reported@AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬
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Leej Low (@low8991) reported@AskNationwide hi I’m trying to register with nationwide to view my mortgage but you don’t recognize my mortgage number? Can u help?
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Ghost of Goose (@ghostofgoose5) reported from Frimley, England@onpassage @waitrose @AskNationwide You're part of the problem
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Susan Jarvis (@AttonSusan) reported@AskNationwide Is this a continuation of the technical issues being experienced all over the long Easter weekend? I have several accounts with Nationwide and have never been cancelled due to "the results of [your] final checks"! (Whatever they are...)
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william (@willyamhobbs) reported@MattyCanPic @AskNationwide I am also having this problem
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ian ross (@ianross48395988) reported@AskNationwide Nationwide advised a customer of our company we were a scam concern and not to pay us for an order! We are a small 22 year old family company.
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James Berkeley-Clarke (@JBerkeleyClarke) reported@Tel_Wilcox @AskNationwide @VirginMoney Oh damn that's bad! I saw the two different bank posts and thought you had been hacked. Seems service in all areas is ridiculously poor lately. Crap 🙄
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Jordan (@JordanPostingX) reported@AskNationwide Good morning. When the email is sent saying "we've popped you a new card in the post", is that sent as soon as it goes to the postal service or when the post is due for delivery and do you send First Class or Second Class please? Thanks.
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3rd_Doctor 🏴 💙💛🤍 (@JonPertwee1919) reported@AskNationwide Young lad with a disability, having difficulty opening an account and doesn't know why. Goes into your Goole branch - they can't help him and give him a number (seemingly a Head Office). Requires account details. Nice. How does he do that? Refer to the above.
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JA (@IAmMrA) reported@AskNationwide How do I cancel a Payment? I’ve ordered something Online and the website has turned out to be ‘unsafe’.
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Shaun Toole (@garabaldired) reported@AskNationwide is your banking app down? Tried to make a payment via bank transfer and fsiled twice now. #nationwidedown
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SteveB (@SteveB2706) reported@AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.
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Tina Raistrick (@tinamay1977) reported@AskNationwide They cant be ,down detector are reporting issues. Ive done the above.
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jaws6 (@jaws321) reported@AskNationwide Says tech problems. For log in?
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Stu (@StuMcalister) reported@AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?