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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh, Westbury, London and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
 Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions | |
| Whitehaven |
Mobile App | |
| Dumfries |
Transactions | |
| Glasgow |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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My6percent
(@My6Percent) reported
@AskNationwide And are you able to confirm - I am asking to fix my mortgage with you - that I have had with you for 9 years. Is it mandatory for me to have Life Insurance or Critical Illness cover for me to do this with Nationwide?
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Tracy Carr
(@Tracy52468806) reported
@AskNationwide I have a @vinted account and told the payments from that account to my bank account will take up to 5 working days. I withdrew the funds on Friday, they say I should have them by this Friday! 7 days! Does the banking system ‘stop’ during weekends?
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canis.rex
(@canisrex84) reported
@AskNationwide @HairyMonkeyGor1 You are never having me as a customer after this batshit crazy talk.
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Rebecca Kate Streeter
(@beccakate) reported
@AskNationwide on hold waiting to get through to your mortgage team for over 45 minutes and counting, after they have made another error in processing my mortgage application. Horrendous service.
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Chris Thomas
(@cwt99) reported
@AskNationwide My daughter's experience of trying to get a first time mortgage from you over the last few weeks would demonstrate otherwise. Your staff and application process effectively discriminate against NHS doctors - shocking. Even trying to raising a formal complaint has been impossible
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Hana Brown
(@HanaBrown_) reported
Lol at @AskNationwide closing our local branch early so I can’t deposit cash and then their app not working at the same time so I can’t send myself money either 🥲🥲🥲 34p woo wont spend it all in the one shop x
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Tinky Pitstop™
(@TinkyPitstop) reported
@AskNationwide hi is there a problem with your app at the moment? I’ve been trying to get on it all afternoon but no luck.
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Rich Higson
(@rich77hig) reported
Not really sure what’s changed in the last 2 weeks @AskNationwide but trying to pay for anything even after confirming it’s me in the app is becoming impossible! Appreciate the extra layer to protect your customers but there are times I need to actually pay for goods!!!
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wolfy
(@cannockwolf) reported
@AskNationwide Or these mortgages for first time buyers, what about help with mortgage prisoner’s unable to get a move to a better rate even though you can afford the payments , having to pay over the top rates , it’s wrong
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sue green aka menopausesoraus
(@AKAsusangreen) reported
@AskNationwide @TerryStock8 "Everyone feels comfortable to be who they are"? Without question? So you would have no problem employing men with a history of violent abuse against women & children?
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Lynsey Mcgovern
(@McgovernLynsey) reported
Hi @AskNationwide, can't get international help on holiday avout my frozen credit card, can't ring from USA and it isn't on the banking app, HELP?
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an1l ☻
(@an1l) reported
@AskNationwide Why did you block my card at 01:00 this morning when @Morrisons were trying to take payment for an online grocery order? I appreciate your vigilance, but it's quite normal for people to grocery shop during the night.Sorting it out lost my original delivery slot 1/2
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Chris Thomas
(@cwt99) reported
@AskNationwide Already tried 0800302015 and age never managed to talk to anyone, system kept dropping her call after waiting ages. The person she talked to on the chat service was unhelpful given she was already trying to lodge a complaint. Will have another go this morning, I'll report back
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Jay Tee
(@barnsey1945) reported
@AskNationwide getting through to your customer services is a nightmare. On hold for 24 mins... then just cut off.
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Nics Bath Bombs
(@nicsbathbombs) reported
@AskNationwide A family member died and before she died she gave me access to her bank account because my wages were paid into her account. Would I be able to transfer my money to my account that I have now set up as I didn't have the chance to change it before she died.
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My6percent
(@My6Percent) reported
@AskNationwide Thank you so much for confirming. Still worried as to why a mortgage application requires a doctor's address. The person on the Nationwide help line said she'd never come across this before either. Hoping someone can help answer that bit!
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The Great MAGA King
(@BenMercel) reported
@AskNationwide I don’t support woke company’s.
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Neil Young
(@elderpegasus) reported
. @AskNationwide - the mortgage borrowing calculator on your website is broken - the additional borrowing amount has an arbitrary hard cap that gives you an unhelpful "This doesn't look right" with no explanation.
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D P
(@DP25649318) reported
@AskNationwide cant get through to anyone at the mortgage works!! Calls are automatically being disconnected - how else can I speak to someone?? I am a customer
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Neil Young
(@elderpegasus) reported
@AskNationwide I was only after a rough quote for now, but couldn't due to the website being broken (have confirmed the bug on a second web browser). Can I confirm you have logged the issue with your web development team?
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Neil Young
(@elderpegasus) reported
@AskNationwide Thank you for forwarding the issue, but can this please be followed up internally as an unacceptable customer support experience? It is unbelievable rude to repeatedly insist I am the one at fault, especially when I am doing nationwide a favour by logging this.
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Lynsey Mcgovern
(@McgovernLynsey) reported
@AskNationwide please help, I've no data or credit and NEED to let @AskNationwide know it IS me using my card in the USA, please help?
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My6percent
(@My6Percent) reported
@AskNationwide I am asking to fix my mortgage with you - that I have had with you for 9 years. Is it mandatory for me to have Life Insurance or Critical Illness cover for me to do this with Nationwide? Please confirm.
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My6percent
(@My6Percent) reported
@AskNationwide Please note, I have also spoken to your customer advisor team and they said the same "I have never come across this before"
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Chris Caunce
(@Cauncie1) reported
@AskNationwide Yes I can log in on a browser, so I could close accounts that way, but not with the app?
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Where Is My God 🇬🇧 🇺🇦
(@_Whereismygod) reported
@AskNationwide Why is my app asking for a PIN when I use Biometrics. At what point did you decide that my authentication method needs to change to login, at 1:20am, when I have NO IDEA WHERE MY CARD READER IS!.
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Neil Young
(@elderpegasus) reported
@AskNationwide I can assure you it isn't from this end - I am trying to helpfully log a fault, but not for the first time Nationwide make this unnecessarily hard. If you're not going to report this issue to your development team, can you please hand this over to someone who will.
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Lady Marmalade 🥥
(@itsooonlyme) reported
@AskNationwide @TerryStock8 No you aren’t, you support males cheating females out of their sports, and putting them at risk from naked males in showers and locker rooms You’re anti female, pro male. You can’t have it both ways woke idiots!
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Lyn McGovern
(@mcgovern_lyn) reported
@McgovernLynsey @AskNationwide Can I help?
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Louisa
(@ChemicallyLego) reported
@AskNationwide Just rang your customer services to ask if you could extend term left from 15yrs to 25yrs in order to try and bring monthly costs down. Was told NOTHING you can do. Note: I only rent because there's no equity to allow me to sell. 3/n