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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (24%)
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Login (19%)
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Transactions (14%)
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Transfer (5%)
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Withdrawals (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Wigston Magna, Norwich, London, Islington, City of London, Woodford Green, Newark on Trent, Southampton, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Wigston Magna |
Website | |
| Norwich |
Transfer | |
| London |
Website | |
| Islington |
Mobile App | |
| City of London |
Login | |
| Woodford Green |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Barry Butler
(@barryjbutler) reported
@AskNationwide Hi. I’m a Nationwide member. Bearing in mind the plans very recently unveiled by Boris Johnson to facilitate house purchase by Housing Assn tenants, what would be the likely stance of the Society to granting a mortgage to a potential customer with solely benefits as income?
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Trudi Scantlebury
(@TrudiTrudis) reported
@AskNationwide 5 working days do me a favour…try looking up the meaning of Customer Service & I hope none of yr elderly relations suffer the appalling behaviour my mother has from you!
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Millions of Toys
(@millionsoftoys) reported
@AskNationwide New bank card arrived however online banking will not accept last 4 digits of this card to log in, will still log in using old card - does the new card take over when the old one expires for logging in purposes? Tried to look on help pages but could not find
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Trudi Scantlebury
(@TrudiTrudis) reported
@AskNationwide She was put through to HO by her local branch but she doesn’t know HO number. Now local branch not answering at all. I can’t do anything obvs as not my account. Why can’t someone contact her when it’s all your errors from outset!
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stop. cafe bar
(@stopcoffeeshop) reported
@AskNationwide Shameful. You are part of the problem not the solution.
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Michael
(@Michael57055027) reported
@AskNationwide @TerryStock8 Everyone was perfectly fine until a tiny 1% of the population started to get a chip on their shoulders. As to answer you point, you’re just aggravating the situation by getting involved in personal issues that got nothing to do with banking thus 100% dividing your customers.🙄
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Roger Nash
(@rwnash) reported
@AskNationwide Any problems with Internet Payments at the moment please? Usually go through in a minute. Currently been half an hour. Thanks.
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Jenna
(@Jenna04270508) reported
@AskNationwide Apple and now the account has deleted all my info and I can’t use it as don’t have my customer number
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xXmegga stream Xx
(@Chrisupton9595) reported
@ashlilou88 @AskNationwide Definitely , seen your response to them that your partner needs get home but can't due to nationwides issue , it's not good at all and nationwide should get the system checked for faults or technical issues and inform it's customers .they don't understand the impact can have.
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xXmegga stream Xx
(@Chrisupton9595) reported
@ashlilou88 @AskNationwide Bank transfers are working perfectly fine , it's Bacs and other payments that ain't getting processed it seems
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Trudi Scantlebury
(@TrudiTrudis) reported
@AskNationwide Do you not read what I already said why should she incur call charges correcting your issues! Your colleagues entered incorrect info, she’s already tried to change it but branch said they can’t now. You are a total disgrace, ring her! Happy to message you details privately!
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artful dodger
(@perfwithsurf) reported
@AskNationwide Nationwide has the very worst adverts on television. Absolutely awful I can't stand them. I switch channels
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Big Shropshire Lass
(@lovefood2much) reported
@AskNationwide Hi, I did this yesterday & was told there was a problem with recently issued cards & that I would receive an update today. But I haven't heard anything & I'm still unable to pay for things. Can someone provide me with an update please?
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artful dodger
(@perfwithsurf) reported
@AskNationwide @Shelter I vote for you to get rid of your absolutely awful ads on TV. I can't stand them
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Jenna
(@Jenna04270508) reported
@AskNationwide Well this has deleted all my details and is saying I do not have a customer number so now it’s worse that it was earlier as now all my information has gone, this is yet more awful advice from you and can’t get through to anyone on the phone and online they won’t speak to me
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Simon Pittman
(@LibraryPlayer) reported
@AskNationwide How long does it take for a wire transfer payment from the US to arrive into a current account? Is it normal for it to take longer then 5 working days?
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xXmegga stream Xx
(@Chrisupton9595) reported
@AskNationwide @ashlilou88 I can confirm there's a banking issue @AskNationwide it's not the customers workplace here , has I am also facing same issue and also issues with Lloyds Bank for other customers with same issue myself and this woman is facing.
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jamie watts
(@jgwatts941) reported
@AskNationwide I identify as a customer( pronouns- he/ investy/ money) I might have to identify as an ex customer,as your interest rates are virtually negative.
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Jenna
(@Jenna04270508) reported
@AskNationwide why Is your app always down but the website says services running normally?
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Tony Lees
(@anthony123l) reported
@AskNationwide @hollygolitelyy With so much phishing and so many scams going on how on earth is anyone to know that is genuine? Not even a mention or cite of the link on your website. Convince me it isn't poor practice.
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Amari Villa
(@amarivilla1) reported
@asknationwide Please tell us when goods we received from a vendor don't deliver the service they say it would, how does that qualify as a merchant has fulfilled their obligations. Pais via visa, this was mis-sold to us
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xXmegga stream Xx
(@Chrisupton9595) reported
@Jenna04270508 @AskNationwide Are you also missing due wages that should be in your bank today ? Myself and a few others have this issue not just nationwide either that has a ongoing issue but all banks seem to say everything is working , guess everyone's bosses ain't paying if nationwide insists no issues🤦
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Ruairi
(@kstand01) reported
@AskNationwide @EnglandFootball **** off and stick to mortgages.
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Trudi Scantlebury
(@TrudiTrudis) reported
@AskNationwide If you can’t change over the phone, she can’t visit branch,how on earth is she expected to correct your errors?
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Trudi Scantlebury
(@TrudiTrudis) reported
@AskNationwide If I thought you’d actually do anything, I’d complain officially but judging from yr response, it would be a total waste of time & energy. Customer service is clearly not known by Nationwide & it’s staff!
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Trudi Scantlebury
(@TrudiTrudis) reported
@AskNationwide @Nationwide a complete & utter waste of space! Don’t ever use if you want a modicum of service or competence!
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xXmegga stream Xx
(@Chrisupton9595) reported
@ashlilou88 @AskNationwide Same here nightmare and now they don't respond either , customer service at its best and that's not likely why they said no issues has they don't have a clue what there doing.
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Trudi Scantlebury
(@TrudiTrudis) reported
@AskNationwide She has rang the branch & tried to correct there, no joy. Told to go to HO, rang 4 times now & can’t get through. Meanwhile all her statements are going elsewhere. This is unacceptable, fraud issues etc!
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xXmegga stream Xx
(@Chrisupton9595) reported
@ashlilou88 @AskNationwide Definitely not word of advice is you've been effected by this outage so you will be due compensation if not in by 6am and also Lloyds Bank are having issues :/
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Jenna
(@Jenna04270508) reported
@AskNationwide No that’s no working either