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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (27%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Luton, Rochdale, Dunstable, Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline and Oswestry.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Mobile App | ||
| Mobile App | ||
| Login | ||
| Website | ||
| Website |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ian Parker
(@IanPark48079366) reported
@AskNationwide @truth___teller_ It isn't working correctly. The fact you don't know this is worrying
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truth teller
(@truth___teller_) reported
@AskNationwide is your website down today? I cannot see my bank accounts or move money from them through the app right now
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John Roberts
(@princeeroberts) reported
@AskNationwide @Kelly_Jackson88 Hi NW, I am also having problems. Once again you seem not to know when customers are having issues.
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Kevin Fisher
(@beakerkev) reported
@AskNationwide I am getting a 'Sorry, we're unable to show you all your account info at the moment. This also means you’ll be unable to make payments from some accounts. We’re working to get things back to normal as quickly as we can.'
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cni
(@Claire11152715) reported
@AskNationwide anyone having issues transferring money ?
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Andy
(@chutuk) reported
@AskNationwide Hi, I received a replacement debit card today as the contactless chip stopped working on the previous one. The new card has a different 16 digit number. I thought replacements due to expiry/damage kept same number. Is this not right?
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Hannah Morley
(@HMorley5) reported
@AskNationwide unable to access accounts, make payments or move money. Multiple people reporting this, you can’t kept saying it isn’t happening. When is it going to be fixed?
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the big idea
(@judiffa_) reported
@AskNationwide you need to get your app working ASAP! I can’t make transfer money into my current account !!
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Debby Sainsbury 🕷
(@lifeastrin) reported
@AskNationwide did you know the app isn’t working? It says you have technical issues
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Kelly Jackson | It’s More Fun In Your 30s
(@Kelly_Jackson88) reported
@AskNationwide payments down AGAIN? When will you be compensating customers for only being able to use their accounts half of the time in the last few months?
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Hail O
(@Ohh_Noo) reported
@AskNationwide trying to use your App to send money and it's not working. Is there a wider problem
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Angry
(@Palouisea) reported
from
Enfield Lock, England
@AskNationwide if you or your loved ones were seriously ill and got this letter would you be impressed. Plus on one of my calls I did explain loopholes in your security. Bit hey sure your "root cause team " no plain English here. ??? Staff training??? Moving out soon as you help
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Graham Taylor
(@Taylormeister) reported
@AskNationwide @truth___teller_ I can’t access my Flexdirect account on the iOS app or via Web.
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Joanna ryan
(@Joannaryan77) reported
@AskNationwide banking down yet again?
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kathleen reid
(@independencekat) reported
@justice8726 @AskNationwide ..we have never had a decent explanation about all this and that really doesn't help.
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Jay
(@j_bugden82) reported
@AskNationwide banking app can't be down again surely? Just tried to make a payment and it keeps timing out. How does this keep happening??
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Hail O
(@Ohh_Noo) reported
@AskNationwide @truth___teller_ There is a problem. I can't make a payment using the App. Need to try online still.
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Justin
(@justice8726) reported
@AskNationwide @independencekat I'll second that... can't access anything at the moment! Why has there been so many problems recently!
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Dame Lippy Pongstocking VC (VERY CROSS )
(@48notwrong) reported
@AskNationwide when will the app be working again ?
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Carolyn Browne
(@BrowneCarolyn) reported
Well, I got nowhere with my complaint about closing an ISA with Marcus from @AskNationwide. I presume he wanted to get off home at 5pm, so if anybody there wants to help, please DM me.
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Sanjay
(@iSanjay88) reported
@AskNationwide your banking app is down can’t view any information on my accounts, can’t do anything. What is going on ???
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Joanna ryan
(@Joannaryan77) reported
@truth___teller_ @AskNationwide A joke yet they saying no issues how comes on banking it says working as quick as we can maybe staff should have more insight before commenting no issues!!
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Ry.i.am
(@star_boi) reported
So, it’s seemingly perfectly acceptable to charge both a service and delivery fee, for two people even though they will merge two deliveries into one journey and delivery cold food. So now, I have to contact @AskNationwide to log a visa dispute as @UberUKsupport isn’t sorting it!
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Julie B
(@JulieB48588409) reported
@AskNationwide There's no answer on that phone number and text does not support replies. My experience dealing with Nationwide re both my mum and dad's PoAs has been infuriating and emotionally draining.
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kathleen reid
(@independencekat) reported
@AskNationwide here we bloody go again ,can't access accounts transfer money and guess what it's my sons only respite during the holidays, sick to death of you
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Ian Parker
(@IanPark48079366) reported
@AskNationwide your app won't let me access my main account or send money. What's going on
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Joanna ryan
(@Joannaryan77) reported
@AskNationwide @Kelly_Jackson88 It is down cos mine down too can’t transfer payments!!
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Iva Problem
(@ProblemIva) reported
@AskNationwide online banking down AGAIN?
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🙂
(@Lislissssa) reported
@AskNationwide i cant access my accounts and check if my salary has went in
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kathleen reid
(@independencekat) reported
@Kelly_Jackson88 @AskNationwide ..yet when anyone comments, they aren't aware of any issues .. just adds insult to injury.x