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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Login (27%)
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Website (26%)
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Transactions (7%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Portsmouth, Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch, Crawley, Sutton in Ashfield, Luton, Derby, Worcester Park, London, Poplar and Boston.
| City | Problem Type | Report Time |
|---|---|---|
 Portsmouth |
Mobile App | |
| Glasgow |
Login | |
| Swanley |
Website | |
| Tamworth |
Website | |
| High Wycombe |
Mobile App | |
| Liverpool |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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iCon💎
(@Conz_xo) reported
@AskNationwide I need help pronto….
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SW
(@TeachMsWilliams) reported
@AskNationwide My frustration has been with the stock answer of ‘everything is sorted and all payments are up to date’ - if I’d been told “We’re still working through a backlog of missing payments” I’d have waited patiently (like I did for the first 48 hours).
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Poppy Passion
(@poppy_passion) reported
@AskNationwide I have just transferred some money to another account and still waiting for it to arrive, this is 24 hours after you have said everything is working normally, how long will i have to wait?
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Virgin Central
(@Virgin_central) reported
from
Ryton-on-Dunsmore, England
@AskNationwide Nope same issue
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Peter-the-🐻
(@crypto_scotland) reported
@AskNationwide is there an issues with payments again? I just made a transfer and it hasn't gone through.
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Simplybeautyonline - Avon
(@Simplybeautyon1) reported
@AskNationwide we have a Flexplus account, just broke down and your breakdown service wouldn't help as we managed to get the car back to the sales dealership. We had our 5 and 7 year old grandchildren with us and had to walk home!
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Sarah J Starowojtow
(@JStar88x) reported
@nicolaStokes3 @AskNationwide :( it's so annoying, they should give notice on the app when it's down. Getting a constant thing x
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Nick
(@BirchyN85) reported
from
Eastwood, England
@AskNationwide Are there any known issues to fast payments? Someone sent me a payment 20mins ago & it’s still not showing in my account. Thanks
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Olivia Short (she/her)
(@LiviShort) reported
@AskNationwide are your systems down again. Sent a transfer and it is showing as sent on 24th yet it is still 23rd and the money hasn’t been received yet.
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Sarah J Starowojtow
(@JStar88x) reported
@jesssouthwood @AskNationwide Mines same it's down again :(
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Sue Mehew
(@SueWildey1) reported
@AskNationwide My son still hasn't received the payment I made to him around 11am Tuesday 21st. This has caused him real problems.
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Steve TMQ
(@stevetmq) reported
@AskNationwide If the pension was sent during the time of the issue it may have been lost in the system and instead of being in my account before the holidays it may not now arive. This can not be sorted until the Government go back to work in the new year. much hardship.
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Gemma Baird
(@Gemmaebaird) reported
@AskNationwide Online - it’s not been working for hours.
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Natasha
(@xN_i_Cx) reported
@AskNationwide are payments down again? Transfered money to my barclays account and it went in fine but an hour later and I'm still waiting for a transfer to come to my nationwide
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Diane
(@dianecampbell84) reported
@AskNationwide is incoming payments down again?
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jessicasouthwood
(@jesssouthwood) reported
@xN_i_Cx @AskNationwide I think they are down again!
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Matt Crighton 🔴⚪
(@MattCrighton) reported
@AskNationwide Is there problems with the Nationwide Banking app?
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Virgin Central
(@Virgin_central) reported
from
Ryton-on-Dunsmore, England
@AskNationwide It's an issue your side, this needs sorting. Unacceptable I cannot access my money before Christmas
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Chloe
(@chlocatherinee) reported
@AskNationwide 2 days before Christmas and nationwide payments down again. No transfers to or from accounts!!! Bloody use is this
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♥️
(@katethomi) reported
@AskNationwide are you still having problems with people sending money? Was sent £50 20 minutes ago still not in my account
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Kirsty
(@Kirstywheeler3) reported
@AskNationwide I'm having an issue receiving payments that I've transferred into my nationwide account, the payment isn't showing in there are there still issues as it's been taken from my other account?
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OakleyWhite
(@OakleyWhite) reported
@AskNationwide I just did a transfer and it’s not gone across. Are transfers down again??
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Jamie Hamilton
(@Hammy_jh) reported
@AskNationwide hi, is there an issue still with transfers In? Thanks have sent a payment across to my nationwide and still not showing? It was a faster Payment
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Simplybeautyonline - Avon
(@Simplybeautyon1) reported
@AskNationwide We are supposed to visit my 90 year old mother tomorrow who is in a care home and has Alzheimers and collect my 91 year old father in law who lives alone, for Christmas. How can we do this without a car? Most unhappy and unimpressed as we pay for this service.
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Niamh Cunningham
(@NiamhyBaby86) reported
@AskNationwide I have sent payment from Nationwide and it isn’t showing in my other account is there an issue with payments again?
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Dr David Price
(@DrDavidWPrice) reported
@AskNationwide @AskNationwide - future payments between accounts hasn't been working for more than a week and today you cannot see 'upcoming payments' from current accounts. I was on a chat yesterday with 'Deb' and she was useless and didn't understand the problem.
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SW
(@TeachMsWilliams) reported
@in_mules @AskNationwide They’re saying the same to me too. That all issues have been resolved. At the moment, I have £850 floating around in the ether where the sender’s bank says it’s been sent and received and yet it’s not showing in my Natiowide account 54 hours after being sent.
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Lisa
(@smallhall01) reported
@AskNationwide I called yesterday and the guy on the phone said the problems were ongoing Halifax saying the payments gone.. your saying it hasn't been received yet?? Which is it
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Rocky Britjam Boss
(@djrockyboss) reported
I can’t lie, I’ve never had any issues with @AskNationwide prior to Tuesday. Tuesday they messed me up and within 24hours of hearing my concern they have contacted me 4 times. Today they have resolved the issue and apologised twice 👏🏾#WhatGoodCustomerServiceLooksLike
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Matt Crighton 🔴⚪
(@MattCrighton) reported
@AskNationwide I can't even get to the screen where you put your security number in. It just keeps saying 'We are sorry but we seem to be experiencing a technical problem' It then tells me to restart the app or check service availability.