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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Mobile App (28%)
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Login (27%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, Altrincham, Motherwell, Doncaster, Alloa, Ipswich, London, Normanton, Birmingham, Northampton, Swadlincote, Glasgow, Rotherham, Islington and Sutton Coldfield.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Mobile App | |
| City of London |
Mobile App | |
| Altrincham |
Login | |
| Motherwell |
Transfer | |
| Doncaster |
Transactions | |
| Alloa |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Louise Jones
(@Louby317) reported
@AskNationwide Hi, I've been trying to make a payment today and do some other online banking, but get a message saying there are technical issues. Is this right? Should I keep trying over weekend or leave until Monday?
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paul fayers
(@paulfayers) reported
@AskNationwide I have not been able to access my visa account transactions online for 4 weeks and have been told there is a problem with other account holders. Any news on when this will be remedied as customer services are unsure 😐
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Prof Bob
(@ProfBob4) reported
@AskNationwide you use automated calls and texts, that can easily copied by fraudsters, to warn members of potential fraud but the messages do not advise members to go to the Nationwide website to find the fraud helpline themselves. Please close this ‘open door’ for fraudsters
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Anna Strachan
(@stran01) reported
@dalisienmoon82 @AskNationwide It’s a constant occurrence. There’s always problems with Nationwide.
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Mark Sowton
(@sowton) reported
@AskNationwide Another working week has passed, and my daughter doesn't have a bank book. Almost TEN weeks. Abysmal service.
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Matthew Somerville
(@dracos) reported
@Smylers2 @AskNationwide You can still get the PDFs from the separate page on the website, but the HTML ones disappear (and gone in mobile app).
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mickw01
(@mickw01) reported
@AskNationwide I have and been into your branch no one cares if owed you £4000 I've have the bailiffs at the door kicking me out my mortgage is due on the 1st of the month let's see if you will wait 20 working days for it
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QUAY
(@thedumboshow) reported
@AskNationwide I'm still having the same problems. I have the right amount of money on my account and I have made orders on amazon in the past. But whenever I try ordering anything on amazon even when I have enough money (and I put the right details in) I still get declined
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Joe Phillips
(@joeyphillz) reported
from
Brighton and Hove, England
**** you @Nextdaycatering and **** you @AskNationwide if you don’t refund my money!
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Crownie
(@crownie19) reported
@AskNationwide I have just transferred money to the wrong account, how can I resolve this issue?
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Anna Strachan
(@stran01) reported
@AskNationwide hi I just transferred into my nationwide but it’s not showing. Don’t tell me you have problems again?!
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awesomejudy
(@awesomejudy) reported
@AskNationwide @ajsg93 Still not working?
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Kt
(@fuglyfairy) reported
@AskNationwide Why, with all the info about scams and telling customers you won't ask for personal details, did you call unsolicited, requesting personal details?! If you need to contact a customer a letter is surely safer?
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Sam
(@Sam13800055) reported
@AskNationwide Hi Sue. I accepted the offer as a firm choice months ago. Nationwide website saying the details on application don’t match UCAS when they do? What should I do? What’s wrong?
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Nick 🇪🇺🍷
(@WhingingTeacher) reported
@AskNationwide had a techno glitch yesterday resulting in a double payment to a local company. A substantial sum. They will repay it when they check their mini statement tomorrow, they do not do online banking. Is there a way to halt one of the identical payments or too late?
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Helen Meechan
(@HellsMeechan) reported
@AskNationwide absolutely disgusted that I had to travel to #england today to use a branch. all #northwales coast are closed Saturdays! Hard enough for rural communities to access banking without your discrimination thrown in too. Didn’t think I’d see this from you #disappointed
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TheWorldAccordingToG
(@Turgie83) reported
@AskNationwide hi guys, are you there? Need to make an urgent payment online but website isn't recognising me and the app crashes when I try to send it on there 😫😫😫
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Martin Sykes
(@musicmanleeds) reported
@AskNationwide Thanks Sue! Swindon have confirmed there IS an 'anomoly' and are going to escalate it to the office that deals with such things. I'm hoping to help others avoid the same horrendous problem and being considerably out of pocket after trying to make a simple, regular transfer. Thnx!
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Amanda Southworth
(@manda200972) reported
@AskNationwide No it says it cannot connect to the Internet, but Internet is working fine. I've tried WiFi and 4G but still the same. I really don't want to have to reinstall but it's looking like the only option.
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Sam
(@Sam13800055) reported
@AskNationwide Hi. I’m trying to apply for a student bank account. Your websites saying it can’t verify it with UCAS, but the details match. Please help.
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angad
(@ajsg93) reported
@AskNationwide I sent a payment to my nationwide however it hasn’t credited in. I’m guessing another problem again?
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Kev
(@VeryGrumpyKev) reported
@virginmedia Hey @Ofcom take a look at this shower of ****. Threatening to take money for equipment they won’t collect until after they levy the charge. @AskNationwide where do I stand?
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Wayne
(@ComedianWj) reported
@AskNationwide hey, i made payment from my other account to nationwide but its not showing up? Is there problems?
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🌛🦋 MissNixon 🦋🌜
(@dalisienmoon82) reported
@ajsg93 @AskNationwide There is problems. Heather keeps saying there isn't. When it is quite obvious by the several tweets this morning
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Red Barrington
(@redbarrington) reported
Just reviewing mum’s house insurance renewal from @AskNationwide - quote is for £37 p/m but if she was a new customer to the brand (via comparison site) it would only be £14 p/m for the same cover 😳 Good to see loyalty is rewarded!
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LORD CXSH
(@CxshLord) reported
@AskNationwide I am appalled at the service I received this evening! After having a message to say my accounts been placed on hold and now having NO access to my money! I have bills to pay, and I need to live day to day. Not being able to access this account is leaving me unable to work!!!
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Elizabeth
(@EMMBirrell) reported
@AskNationwide I have forgotten my customer number. Only have a JISA so no debit card / acct number. How do I find it? Thanks
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mickw01
(@mickw01) reported
@AskNationwide I have and been into your branch no one cares if owed you £4000 I've have the bailiffs at the door kicking me out my mortgage is due on the 1st of the month let's see if you will 20 working days for it
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Terry Cooper
(@TerenceRCooper) reported
@AskNationwide Notice that your 'help & support' link on the site doesn't work. I need help!
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🌛🦋 MissNixon 🦋🌜
(@dalisienmoon82) reported
@stran01 @AskNationwide I'm having same problem. Pxxxed off is an understatement