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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (29%)
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Mobile App (28%)
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Login (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Chatham, City of London, Altrincham, Motherwell, Doncaster, Alloa, Ipswich, London, Normanton, Birmingham, Northampton, Swadlincote, Glasgow, Rotherham and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Chatham |
Login | |
| City of London |
Mobile App | |
| City of London |
Mobile App | |
| Altrincham |
Login | |
| Motherwell |
Transfer | |
| Doncaster |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Graham Curry
(@Lancsamb) reported
@AskNationwide worst customer service, please note folks nationwide does not care about its older customers!
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Gigi
(@fifidobs) reported
@AskNationwide @shrillybargs Where’s the mutual respect for me, a normal person who does not want to see this ****?
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Andy Daniel
(@andy_jd87) reported
@AskNationwide been trying to log into the app since 0930, keep getting technical difficulties and then locked out for 30 mins. Tried deleting and reinstalling and still same issue?
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Sarah
(@Sarah02889970) reported
@AskNationwide I need to get an old statement as I shut my account with you. Is this something you can help with please?
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Faye Snushall
(@FSnushall) reported
@AskNationwide having issues shopping online is my card blocked
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Jane Wilson
(@wil53907337) reported
@AskNationwide Nationwide have refused a customer statement for specific period, refused access to data, refused a renewal Visa card kept money for disability use only ill treated a customer. Cost them PIP losses.
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Nicola Hallam
(@NicolaLHallam) reported
@AskNationwide Any issues with payment system? Wages due in today but not showing in account.
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Jack
(@YSzipbanned) reported
Hi @AskNationwide I ordered my card a fortnight ago friday (the 18th) however havent had a RM delivery since then so no card, is there a way to get my card details digitally at all given its going to be a while before RM deliver it,since ive now realised sending another wont help
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Graham Curry
(@Lancsamb) reported
@AskNationwide this lot are terrible
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My name is P......
(@FireNWood1963) reported
@AskNationwide @MPHPP2 So, absolutely disgusted with NW, loyal customer for years, and guess what? You just told me that you will be reducing my interest rate on an e-account! Because I've done too many transfers from it! I WOULDN'T MIND BUT THE INTEREST RATE IS 💩, SO GUESS WHAT, NO MORE NW!
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Lynsey Beall
(@LynseyBeall1) reported
@AskNationwide disappointed to still have no bank card despite switching over last month. Bills due tomorrow. Was told ‘is there anyone who can help you out?’. Not really the point. Meant to be a seamless transition. Late payment fees need covered.
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David
(@DavidKeatley2) reported
@AskNationwide I've already gone down that route. I think I need to fund another bank
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Andy
(@AndyScrivana) reported
@AskNationwide Please sort out the issues with contactless. Not working for weeks, told card damaged (it isn't, chip & pin fine). Suddenly starts working again & then stops again after couple of transactions. Same thing happened 2 years ago. The fault is at your end, please fix.
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Jane Wilson
(@wil53907337) reported
@AskNationwide Hello Taj I did not ask you to access an account for me or anyone else. Looking at how Nationwide treat people disrespectfully. I would never recommend Nationwide.
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Harry 🎄Stop Thinkin Start Drinkin🎄
(@_Harry_Thinks_) reported
@AskNationwide I’m not much older than a child but I wish to stand my ground to support the elderly who need branches to survive
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Jane Wilson
(@wil53907337) reported
@AskNationwide @Debbiecrosbie1 Please may I ask about how you are here to help when something goes wrong and cannot be rectified before your time?
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Cookie Monster
(@blueicecream09) reported
@AskNationwide @shrillybargs Perhaps your social media person should have looked at the original post before tweeting this response. You're saying that you support pedos.
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Shani
(@SGofficial93) reported
@AskNationwide my switch happened today yet I have no bank card and no online banking details so I can't log in, can't access my account, can't use a card I don't have. I have babies I need to buy food and nappies for. Not worth the switch bonus for the stress.
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Jellybooks Ltd.
(@Jellybooks) reported
@AskNationwide is Internet banking down? Unable to log in for the past hour. Called phone line and been on hold for over an hour
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Will
(@williamaulicino) reported
@AskNationwide it says something about a caring bank when they block an elderly customer who suffers from Dementia
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My name is P......
(@FireNWood1963) reported
@AskNationwide @DodgerGarry So, absolutely disgusted with NW, loyal customer for years, and guess what? You just told me that you will be reducing my interest rate on an e-account! Because I've done too many transfers from it! I WOULDN'T MIND BUT THE INTEREST RATE IS 💩, SO GUESS WHAT, NO MORE NW!
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Grace Russell
(@GraceRussell11) reported
@AskNationwide is your app down? Need to send someone money asap but nothing is loading
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Harry 🎄Stop Thinkin Start Drinkin🎄
(@_Harry_Thinks_) reported
@AskNationwide I have only just got home and have my bank details. I wanted to switch to you and get the £200 but I was working. Is there any chance I can still get it or do I switch to another bank?
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Kris
(@Kris08860201) reported
@AndrewG37241723 @AskNationwide It’s unbelievable the amount of unhappy customers nationwide has who have left or in a process of leaving. Totally useless with customer service or needs!
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Tromb/🌈/Ⓐ❤️🖤
(@Freedom_Eagle1) reported
@AskNationwide I recently changed my current account from a FlexOne to FlexAccount. I tried to add funds to the lottery website and PaddyPower and it didnt let me. Will I have to wait until I get my new card before I can add funds to gambling websites?
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Giorgio P
(@Wythaney) reported
.@AskNationwide must not want to pay customers who switch their accounts to them as their online application doesn't allow you to scroll down fully on menus and you can't upload your ID properly. If you can't complete online you don't get the £200. @itvMLshow #switchingservice
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They call me Shrugs
(@Cooksley) reported
@AskNationwide Your rude staff humiliated her in front of a bank full of customers why the hell would she want an account? If Home Office letters are not proof because they now use email to send them (welcome to 2022) then you have a procedural problem. Just say no brown people at the door.
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Jane Wilson
(@wil53907337) reported
@AskNationwide Hello Taj thank you it only experience by way of assisting someone with cardiovascular complications they did not know. The DWP tried to help Nationwide stopped PIP kept all money. Staff at CEO office. I will ensure DWP close the claim down today
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Jane Wilson
(@wil53907337) reported
@AskNationwide I have looked at documents that go back to 1980’s 1950’s ( Hastings & Thanet). If Nationwide refuse access to disability money that is theft with harassment breach of Equality Act 2010 Human Rights Act Articles 3, 5&8. It will look bad in Court.
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David mass
(@Davidmass12) reported
@SGofficial93 @AskNationwide Reaching out to the support team is out of point coz all you get is an automated response taking you round circles but thanks to William_Crackz on Instagram.. she had helped earlier