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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 29% Login (29%)
  • 27% Website (27%)
  • 18% Mobile App (18%)
  • 17% Transactions (17%)
  • 8% Transfer (8%)
  • 1% Withdrawals (1%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Oldham, Faversham, Newquay, Stockport, Blackwood, Dumfries, Haddington, Retford, Slough, Frimley, Wandsworth, London, Birmingham, Dartford, and Ipswich.

CityProblem TypeReport Time
Oldham Login 4 days ago
Faversham Website 5 days ago
Newquay Mobile App 11 days ago
Stockport Mobile App 15 days ago
Blackwood Login 17 days ago
Dumfries Transfer 18 days ago
Full Outage Map

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • trollied
    Phil (@trollied) reported

    @Claire__McClean @AskNationwide You have a physical card with the number on. Apple Pay uses a completely different number that nobody has access to. You need to talk to the vendor that you did the transaction with & they will know how to refund you.

  • tonykinsley
    TK (@tonykinsley) reported

    @AskNationwide Your bot keeps telling me its too busy and I can't see how to email a question! How do I email a question about an ISA that I have a problem with?

  • GreyBlackstone
    Grey Blackstone (@GreyBlackstone) reported

    @AskNationwide any plans to change the online banking format again? The new one is awful, I hate that it’s missing a running total, and when I switch back to the old version it’s now horribly formatted and I have to swipe around to see the full details.

  • shellbills
    Michelle Bills (@shellbills) reported

    @AskNationwide why is it when my card payments go through drop onto my statement then stay in pending caused my account to go into a minus to be told by an advisor nothing we can do have been advise it are aware of this issue was told 24 hours ago it would be fixed within 3 hour

  • garytweeter
    Gary (@garytweeter) reported

    @AskNationwide @terryzimbo Customer for 23 years with mortgage and 2 X savings accounts, won't get a thing. Fairer share my arse.

  • rachismall
    Rachel small (@rachismall) reported

    1/2 WARNING to customers, immensely disappointed with @AskNationwide, been a loyal customer with my mortgage, never missed a payment, kept my house in great condition that it sells in 5 days! Having to move as my dad is palliative and I want to care for him, like I did my mum.

  • KarlDyer15
    Karl Dyer (@KarlDyer15) reported

    What the hell has happened @AskNationwide you used to be the best place to bank with good customer service, you’ve now just closed my ISA with no further deposits being allowed 🤯

  • HoZiegler
    Holly 🇺🇦 (@HoZiegler) reported

    @AskNationwide When will faster payments issue be fixed I need to transfer money urgently

  • cockwomblefree
    Bobby Zelmut (@cockwomblefree) reported

    @AskNationwide my online banking app is not working. I have restarted phone and checked for updates. Is your service down?

  • angry_goblin
    😈 Angry Goblin ن (@angry_goblin) reported

    @AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?

  • PhiMorsou
    Phi (@PhiMorsou) reported

    @AskNationwide hi Nationwide, why can't I transfer money from my account to revolut? It is saying there is an issue at your end

  • LW89pics
    @LW89Pics (@LW89pics) reported

    Well done @AskNationwide for having a terrible online banking system that's stopping me from sorting out my finances. Whoever designs these things are sadistic.

  • ZC1337
    Z 💬 (@ZC1337) reported

    @AskNationwide why are your services down? I’m trying to pay my rent and you’re not available to take my call to assist me. Not helpful!

  • WhatFuckwittery
    Chartman69 (@WhatFuckwittery) reported

    @AskNationwide customer service ? Absolute joke ! 🤬

  • garabaldired
    Shaun Toole (@garabaldired) reported

    @AskNationwide is your banking app down? Tried to make a payment via bank transfer and fsiled twice now. #nationwidedown

  • SowtonMark
    Mark Sowton (@SowtonMark) reported

    @AskNationwide How do I find out if you have blocked a genuine website after a previous hacking. I am NOT calling Customer Services.

  • Beleza_Rach
    Rachael Santangelo (@Beleza_Rach) reported from Haddington, Scotland

    Not sure if it's @TheAA_UK or @AskNationwide who are not great but after 18 years breaking down on the motorway and being told someone will be here in 4 hrs when your 15 mins from Edinburgh is blowing my mind!!!!

  • xcrissyyy
    Crissy (@xcrissyyy) reported

    @AskNationwide hi, are there any known app issues? Mine keeps timing out so I can’t log in

  • Elle2London
    𝐃𝐈𝐃𝐈 (@Elle2London) reported

    I bank with them and in the 9 years I’ve been with them I’ve never received one kobo from them. @AskNationwide you’ve broken our bond 💔😭

  • GrimUpNorth01
    Alan Raimes🏴󠁧󠁢󠁥󠁮󠁧󠁿🇬🇧🇮🇱 (@GrimUpNorth01) reported

    @AskNationwide very disappointed to find out this year I will not be receiving the fare share payment even though I have numerous accounts with you and been a loyal customer for many years. I now feel loyalty means nothing and will have to revaluate my position with you.

  • becclar15
    Bec (@becclar15) reported

    @AskNationwide hi Nationwide, new customer, how do I apply for a cash isa? It’s a mystery, website doesn’t specify if members or non members. Can’t call. How do I speak with someone please?

  • ivor_park_fin
    Ivor Harper (@ivor_park_fin) reported

    @VirginMoney Clydesdale Bank application from 23rd April. Latest expected offer timescale: 2nd week of JUNE !!!! Dire, dreadful, apalling service. Someone has badly dropped a ball here. @AskNationwide - are you feeling rueful yet.

  • SteveB2706
    SteveB (@SteveB2706) reported

    @AskNationwide The new look website. It's much worse than the previous version. Please tell us we can keep using the better version indefinitely. The new one shows debits and credits in the same column, without the account balance afterwards. It's terrible.

  • CPFCmollett
    Chris Mollett (@CPFCmollett) reported

    @AskNationwide I have recently started getting statements for an ISA account however I was under the impression that I closed down all accounts with yourselves a long time ago. Your AI assistant is asking me to log in to online banking to receive help but I don’t have it to do so

  • citizen_swift
    Citizen Swift (@citizen_swift) reported

    @AskNationwide I can’t get to internet banking. It’s been blocked. Called again this morning and got someone but their system was down 🙃

  • independencekat
    kathleen reid (@independencekat) reported

    @AskNationwide are you having an issues today? Having trouble transferring from savings account to current account. Had the same problem last week but it resolved itself.

  • photo_cj
    CJ © 📷 (@photo_cj) reported

    @AskNationwide No, it's okay. Decision made as there is also reduced branch access to consider. If you don’t already have digital access, then you are basically stuffed! After 30years loyalty, we are too old to get all technical with new phones & expensive hardware along with broadband etc

  • GGCiaobella
    GGciaobella (@GGCiaobella) reported

    @AskNationwide do you have problems with your on line banking today …?????

  • Tango5_sec
    Tango5 (@Tango5_sec) reported

    @SamaraAngelxoxo @AskNationwide Having the same issue 😩

  • lisa98715214
    lisa (@lisa98715214) reported

    @AskNationwide 7 weeks down the line and still have not registered my 90 year old grandads power of attorney as nationwide know nothing about Scottish law. Will be going to financial ombudsman on 8th week.