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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (30%)
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Website (28%)
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Mobile App (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Scunthorpe, Wells, Hounslow, Derby, Sunderland, Chatham, City of London, Altrincham, Motherwell, Doncaster, Alloa, Ipswich, London, Normanton and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Login | |
| Wells |
Mobile App | |
| Hounslow |
Login | |
| Derby |
Login | |
| Sunderland |
Website | |
| Chatham |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Joanne Varney (White
(@joannevarney68) reported
from
Bristol, England
@AskNationwide hi, is there a issue with withdrawing money from a cashpoint with a flex account, I have tried for 4 day now, thank you
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SW
(@TeachMsWilliams) reported
@in_mules @AskNationwide They’re saying the same to me too. That all issues have been resolved. At the moment, I have £850 floating around in the ether where the sender’s bank says it’s been sent and received and yet it’s not showing in my Natiowide account 54 hours after being sent.
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Simplybeautyonline - Avon
(@Simplybeautyon1) reported
@AskNationwide we have a Flexplus account, just broke down and your breakdown service wouldn't help as we managed to get the car back to the sales dealership. We had our 5 and 7 year old grandchildren with us and had to walk home!
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Leaky Wallet
(@BtcStonks) reported
@AskNationwide Weve been having problems for weeks , constant lies , whats worse is for past few weeks weve been dealing with director have many complaints open at thid at one point you took my partners wage for over 5 days with no acces to her account. No issues have been resolved, More lies
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Lauren Peace
(@thepurplewitch_) reported
@AskNationwide Still an apology doesn't do much, with late payments which ends up destroying my credit. Sick of this bank always having problems. I think I will be changing in the new year.
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Mules In Japan?💙
(@in_mules) reported
@AskNationwide Definitely not working normally!Sending bank can provide date and time payment hit Nationwide,Nationwide saying no knowledge of it. Even offered the reference no but staff on phone said there isnt the facility to search on reference numbers. Guessing it's formal complaint route
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Steve TMQ
(@stevetmq) reported
@AskNationwide If the pension was sent during the time of the issue it may have been lost in the system and instead of being in my account before the holidays it may not now arive. This can not be sorted until the Government go back to work in the new year. much hardship.
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Mark Ellison
(@mark_a_ellison) reported
@AskNationwide What does adding to complaint achieve, they know I been in touch and are doing absolutely nothing about it. The service is lamentable and making the situation worse
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Matt Crighton 🔴⚪
(@MattCrighton) reported
@AskNationwide I can't even get to the screen where you put your security number in. It just keeps saying 'We are sorry but we seem to be experiencing a technical problem' It then tells me to restart the app or check service availability.
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Jonathan Robinson
(@JonnytheRob) reported
@AskNationwide Thanks for the response Ashley, I do find it frustrating that I have not had any reduced working or holiday since the pandemic started yet a lot of required services seem to be hiding behind it as an excuse (sorry, that's just the way I feel).
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Gemma Baird
(@Gemmaebaird) reported
@AskNationwide Online - it’s not been working for hours.
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Virgin Central
(@Virgin_central) reported
from
Ryton-on-Dunsmore, England
@AskNationwide It's an issue your side, this needs sorting. Unacceptable I cannot access my money before Christmas
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Lisa
(@smallhall01) reported
@AskNationwide I called yesterday and the guy on the phone said the problems were ongoing Halifax saying the payments gone.. your saying it hasn't been received yet?? Which is it
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Natasha
(@xN_i_Cx) reported
@AskNationwide are payments down again? Transfered money to my barclays account and it went in fine but an hour later and I'm still waiting for a transfer to come to my nationwide
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Simplybeautyonline - Avon
(@Simplybeautyon1) reported
@AskNationwide We are supposed to visit my 90 year old mother tomorrow who is in a care home and has Alzheimers and collect my 91 year old father in law who lives alone, for Christmas. How can we do this without a car? Most unhappy and unimpressed as we pay for this service.
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Virgin Central
(@Virgin_central) reported
from
Ryton-on-Dunsmore, England
@AskNationwide Nope same issue
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DEEJAY RANDOM (THE STEEL DEVILS)
(@DeeJayRandom) reported
@AskNationwide The damage is done so you can’t really help. I hope your company learns from this and puts in place measures to either stop this happening again and have more transparency for your customers/members when it all comes on top.
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Sarah J Starowojtow
(@JStar88x) reported
@jesssouthwood @AskNationwide Mines same it's down again :(
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Ruth Hogarth
(@ruthhogarth) reported
@AskNationwide I’m not sure you can call the issue resolved if payments in the queue were bounced back to the sender - now closed until January 4th.
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david girt
(@davegirt) reported
@AskNationwide I did this yesterday, live chat are unable to help as they do not have access to chaps payments...at least thats what they told me
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SW
(@TeachMsWilliams) reported
@AskNationwide My frustration has been with the stock answer of ‘everything is sorted and all payments are up to date’ - if I’d been told “We’re still working through a backlog of missing payments” I’d have waited patiently (like I did for the first 48 hours).
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Joseph Turner
(@jof_turner) reported
@AskNationwide so mortgage interest rates have risen, other interest rates have risen, but interest rate on my help to buy stays at 1% when it was originally 2.4% at the time I opened it. Explain?
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Rocky Britjam Boss
(@djrockyboss) reported
I can’t lie, I’ve never had any issues with @AskNationwide prior to Tuesday. Tuesday they messed me up and within 24hours of hearing my concern they have contacted me 4 times. Today they have resolved the issue and apologised twice 👏🏾#WhatGoodCustomerServiceLooksLike
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Peter-the-🐻
(@crypto_scotland) reported
@AskNationwide is there an issues with payments again? I just made a transfer and it hasn't gone through.
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Lou
(@Mollylou1988) reported
@AskNationwide yesterday when your system. Messed up I tried to make several payments that didn't work but you still took the amounts a pending you took over 150 pending now I have no way to access that what's happening
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Dr David Price
(@DrDavidWPrice) reported
@AskNationwide @AskNationwide - future payments between accounts hasn't been working for more than a week and today you cannot see 'upcoming payments' from current accounts. I was on a chat yesterday with 'Deb' and she was useless and didn't understand the problem.
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Sue Mehew
(@SueWildey1) reported
@AskNationwide My son still hasn't received the payment I made to him around 11am Tuesday 21st. This has caused him real problems.
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Matt Crighton 🔴⚪
(@MattCrighton) reported
@AskNationwide Is there problems with the Nationwide Banking app?
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Ryan Strachan
(@RyanStrachan11) reported
@AskNationwide Hi Kiri, it was still not working yesterday and the payments that were originally put though haven’t been processed.
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clare smith
(@clarebear1976) reported
from
Aylesbury Vale, England
@AskNationwide @in_mules The issue clearly has not been resolved, my husband just transferred his wages from his business account (different bank) and they haven't appeared in our nationwide account. This is usually instantaneous. The money has left his business account so where is it?