Nationwide down? Current status and problems
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Mobile App (27%)
- Website (24%)
- Transactions (12%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: London, Birmingham, Sheffield, Ross on Wye, Manchester, Milton Keynes, Liverpool, City of London, Glasgow, Eastbourne, Letchworth Garden City, Kettering, Edinburgh, Horsham, and Maidenhead.
| City | Problem Type | Report Time |
|---|---|---|
 London
|
Transactions | 5 hours ago |
|
Birmingham
|
Transactions | 6 hours ago |
|
Sheffield
|
Website | 2 days ago |
|
Ross on Wye
|
Login | 2 days ago |
|
Manchester
|
Website | 3 days ago |
|
Milton Keynes
|
Login | 3 days ago |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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✝️Nikos🟠 #VoteAnyoneButLibLabConGreen (@CyprusNik) reported@AskNationwide The chat on the app leaves me talking to some agent in India who has no actual power to help me with my request. I just want someone in the UK with actual access to help. Why is this so hard to get?
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Bunksee (@elimonster1982) reported@AskNationwide i told you about the cash machine issue at barnstaple last week - surprise surprise- still broken - no way to deposits money ! shambles . wasted journey no.3
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olly gibbons (@gibbons_ol23663) reported@AskNationwide My device location is set to the UK and always has been. Also when I try logging in via the browser it won’t take me to the login page? Please can you help me? I need to make a bank transfer and don’t want a missed payment on my credit report because of this
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Frances Nicholls (@frankie_nicks) reported@AskNationwide I had a fixed rate cash ISA which matured and is in a maturity a/c, I've opened a triple access ISA & funded it with money from a previous triple access ISA but I'd like to transfer my mature funds in too - can I do that on the app without losing the ISA status?
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Lady Rosebud de Fistenberg (@plushest1) reported@AskNationwide I'm trying to change an amount of a regular payment on the app, but it keeps saying there's an error. Any ideas?
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Mike (@mchlbvn) reported@AskNationwide hi I’m new to Nationwide and I’m interested in applying for a bank account online but on the website it says you still have to go to the local branch with ID. It can’t be done completely online? Is that correct?
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David White (@DavidWhite_IO) reported@AskNationwide your automated call handler is terrible. Put all the details requested in the keypad, asked for them again & again & again. I’m trying to report a stolen card and it’s impossible to speak with a human
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mark kelly (@mkiceburnmarko) reportedOk @AskNationwide it happen again and this time i am furious. And unlike last time with post office, and 1st time happen with u, I wont stay quiet. You got serious IT fault that lose ppl funds. Got proof of it give u week to fix it otherwise will give it to @Karlfl 2run with it
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Mands 🌷🌺🌻🌼 (@skipper68uk) reportedbeen a nationwide customer for years and 4 phone calls and they still cannot sort out problem and hang up on you @AskNationwide
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Deborah Bentham 🏳️⚧️🏳️🌈 (@BenthamDeborah) reported@AskNationwide are you having issues with your online banking today? Been trying to transfer money between my accounts & just get a message saying to try again later.
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Daisy (@_sadboyscrew) reported@AskNationwide service status online says everything’s working normally yet I can’t transfer money out of my account?
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mark kelly (@mkiceburnmarko) reported@AskNationwide Already lodge complaint but I will DM reference but like said fix that serious IT issue u have and misuse of customer data ie you need to deregister everyone online banking and they have to register otherwise u still breaking law.
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Hannah Lewis (@hannlew) reported@AskNationwide I tried to pay money into an atm today but it rejected some so flattened it out put it back in rejected £20 then said it can’t give the money back. I’ve now lost £90 and the branch hasn’t open until Tuesday when I’m working. I have bills to pay which I now can’t do
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Emily Cochrane (@EmilyCochrane19) reported@AskNationwide The app still isn’t working?
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Robert Neil Francis (@RobertNeilFran1) reported@AskNationwide I want to send £10 to Ukraine to help in their war effort. u say I cannot use my banking app to do it.
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Mands 🌷🌺🌻🌼 (@skipper68uk) reportedabsolutely disgusted with @AskNationwide trying to solve a problem and they hung up !
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Party McFly 🍉 (@SSJBens) reportedIs anyone else having issues with the @AskNationwide app? It’s not working for me.
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Matthew Ford (@warmatters) reported@AskNationwide They used the chat functionality on the banking app. Directed them to write a long note and wait up to three days. Called customer support. No one in the age verification team available. Maybe there will be someone available tomorrow? But not helpful for this evening!
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˗ˏˋｓｅｅｓａｗ⁷☆ ˎˊ˗//방탄소년단 (@seeswhore) reported@AskNationwide the app is down again
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Matthew Ford (@warmatters) reported@AskNationwide @AskNationwide the thing is you can’t just remove access to someone’s account without actually making every effort to tell them by email/text/in the app/whatever. The onus should be on the building society not on the member. Really poor service.
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Neil Perry-McIntyre (@liencam) reported@AskNationwide I have two current accounts & both debit cards expired this month. They have been replaced with new cards with identical blank faces. This means I will now have to check the back of the card anytime I want to use it. If they were different colours this wouldn't be a problem. 2/2
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olly gibbons (@gibbons_ol23663) reported@AskNationwide I’m in South Africa if that makes any difference? It was working here though until yesterday. I need to make some bank transfers but am unable to. Even when I go on the browser it won’t take me to the login page?
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Rob (@fitzy89) reported@AskNationwide do you offer other verification methods apart from using a card reader when adding a payee? I've just switched my current account to you and keep forgetting to take the card reader out with me. Biometric on the mobile app would be better if you can support it?
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olly gibbons (@gibbons_ol23663) reported@AskNationwide I haven’t been able to log in to your app today. It can’t seem to establish a secure connection and says request timed out?
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Rachel Hilton (@RachelH_NPD) reported@AskNationwide Hi, in April Nationwide issues £50 rewards to all accounts holders. Mine was paid directly into my account but my children had cheques issued. I have just had an opportunity to get them banked and can't find them. Would you be willing to re-issue them?
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₿itcoin Ollie (@BitcoinOllie) reported@agolaymonday @NatWest_Help Interesting. NW does not even adhere to its own limits. Rejects even £50 in any one month. Also having issues with @AskNationwide which is new. I route around using a neo bank. Inconvenient but hardens conviction.
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tom harris (@tomharris140) reported@AskNationwide I’m trying to get hold of customer services it says lines closed on the phone but your robot on msg says it’s open untill 8pm 👍 I cannot access my own money
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LadySoozz (@lady_soozz) reported@AskNationwide Hi 👋 I'm trying to make transfers from a savings a/c to a savings a/c and there's an error msg each time I try & w/ different accounts. Both Website & App. Is there an issue?? TY.
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tom harris (@tomharris140) reported@AskNationwide They are not I’ve tryed 3 times to get through to be told lines are closed,I want access to my money this is unacceptable
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Matthew Ford (@warmatters) reported@AskNationwide your age verification policy is a complete joke. You know the age of my teenager because you took all their details down when they opened their account. Now you’ve blocked their access to their account just as they have to pay their rent! Just crap.