Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 03/22/2026 03:50

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (30%)

    Mobile App (30%)

  2. Login (30%)

    Login (30%)

  3. Website (25%)

    Website (25%)

  4. Transactions (10%)

    Transactions (10%)

  5. Transfer (3%)

    Transfer (3%)

  6. Withdrawals (2%)

    Withdrawals (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Hackney, Southampton, City of London, Burton upon Trent, Kidderminster, Dagenham, Gloucester, Bromsgrove, Wishaw, Manchester, Chester-le-Street, Downham Market, Hounslow, Northampton and Havant.

Loading map, please wait...
City Problem Type Report Time
United KingdomHackney Website
United KingdomHackney Mobile App
United KingdomSouthampton Transactions
United KingdomCity of London Mobile App
United KingdomBurton upon Trent Withdrawals
United KingdomKidderminster Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • paulfayers paul fayers (@paulfayers) reported

    @AskNationwide I have not been able to access my visa account transactions online for 4 weeks and have been told there is a problem with other account holders. Any news on when this will be remedied as customer services are unsure 😐

  • fuglyfairy Kt (@fuglyfairy) reported

    @AskNationwide Why, with all the info about scams and telling customers you won't ask for personal details, did you call unsolicited, requesting personal details?! If you need to contact a customer a letter is surely safer?

  • Tilly81045186 Tilly (@Tilly81045186) reported

    @AskNationwide It just says , The refunds process for unsuccessful entries may take up to 3-5 working days to be returned back into your account, after this time if you have still not received these, please contact your bank and they should be able to push this transaction through

  • WhingingTeacher Nick 🇪🇺🍷 (@WhingingTeacher) reported

    @AskNationwide had a techno glitch yesterday resulting in a double payment to a local company. A substantial sum. They will repay it when they check their mini statement tomorrow, they do not do online banking. Is there a way to halt one of the identical payments or too late?

  • stran01 Anna Strachan (@stran01) reported

    @AskNationwide hi I just transferred into my nationwide but it’s not showing. Don’t tell me you have problems again?!

  • Turgie83 TheWorldAccordingToG (@Turgie83) reported

    @AskNationwide hi guys, are you there? Need to make an urgent payment online but website isn't recognising me and the app crashes when I try to send it on there 😫😫😫

  • dracos Matthew Somerville (@dracos) reported

    @Smylers2 @AskNationwide You can still get the PDFs from the separate page on the website, but the HTML ones disappear (and gone in mobile app).

  • redbarrington Red Barrington (@redbarrington) reported

    Just reviewing mum’s house insurance renewal from @AskNationwide - quote is for £37 p/m but if she was a new customer to the brand (via comparison site) it would only be £14 p/m for the same cover 😳 Good to see loyalty is rewarded!

  • mickw01 mickw01 (@mickw01) reported

    @AskNationwide I have and been into your branch no one cares if owed you £4000 I've have the bailiffs at the door kicking me out my mortgage is due on the 1st of the month let's see if you will 20 working days for it

  • manda200972 Amanda Southworth (@manda200972) reported

    @AskNationwide There is no update... First thing I checked... so it looks like a reinstall is the only option. Thanks Kiri for your help.

  • dalisienmoon82 🌛🦋 MissNixon 🦋🌜 (@dalisienmoon82) reported

    @stran01 @AskNationwide I'm having same problem. Pxxxed off is an understatement

  • ComedianWj Wayne (@ComedianWj) reported

    @AskNationwide hey, i made payment from my other account to nationwide but its not showing up? Is there problems?

  • ProfBob4 Prof Bob (@ProfBob4) reported

    @AskNationwide you use automated calls and texts, that can easily copied by fraudsters, to warn members of potential fraud but the messages do not advise members to go to the Nationwide website to find the fraud helpline themselves. Please close this ‘open door’ for fraudsters

  • crownie19 Crownie (@crownie19) reported

    @AskNationwide I have just transferred money to the wrong account, how can I resolve this issue?

  • awesomejudy awesomejudy (@awesomejudy) reported

    @AskNationwide @ajsg93 Still not working?

  • dalisienmoon82 🌛🦋 MissNixon 🦋🌜 (@dalisienmoon82) reported

    @ajsg93 @AskNationwide There is problems. Heather keeps saying there isn't. When it is quite obvious by the several tweets this morning

  • mickw01 mickw01 (@mickw01) reported

    @AskNationwide I have and been into your branch no one cares if owed you £4000 I've have the bailiffs at the door kicking me out my mortgage is due on the 1st of the month let's see if you will wait 20 working days for it

  • SEANOBR94030171 SEAN O BRIEN (@SEANOBR94030171) reported

    @AskNationwide why are you still closed so many times a week .you don't even do a full day .open up and help england to recover

  • musicmanleeds Martin Sykes (@musicmanleeds) reported

    @AskNationwide Thanks Sue! Swindon have confirmed there IS an 'anomoly' and are going to escalate it to the office that deals with such things. I'm hoping to help others avoid the same horrendous problem and being considerably out of pocket after trying to make a simple, regular transfer. Thnx!

  • j9jingo J9jingo (@j9jingo) reported

    @manda200972 @AskNationwide Same as me, app not working on iPhone or iPad today

  • Sam13800055 Sam (@Sam13800055) reported

    @AskNationwide Hi. I’m trying to apply for a student bank account. Your websites saying it can’t verify it with UCAS, but the details match. Please help.

  • stran01 Anna Strachan (@stran01) reported

    @dalisienmoon82 @AskNationwide It’s a constant occurrence. There’s always problems with Nationwide.

  • manda200972 Amanda Southworth (@manda200972) reported

    @j9jingo @AskNationwide Is it working yet? Mine worked after a couple of restarts of my phone.

  • manda200972 Amanda Southworth (@manda200972) reported

    @AskNationwide I've restarted my phone twice and now it's working... but it does seem I am not alone today! Thanks

  • manda200972 Amanda Southworth (@manda200972) reported

    @AskNationwide No it says it cannot connect to the Internet, but Internet is working fine. I've tried WiFi and 4G but still the same. I really don't want to have to reinstall but it's looking like the only option.

  • ajsg93 angad (@ajsg93) reported

    @AskNationwide I sent a payment to my nationwide however it hasn’t credited in. I’m guessing another problem again?

  • TerenceRCooper Terry Cooper (@TerenceRCooper) reported

    @AskNationwide Notice that your 'help & support' link on the site doesn't work. I need help!

  • Staceyann881 Staceyann88 (@Staceyann881) reported

    @AskNationwide I'll just call up shortly as I'm not getting access.

  • prj357 Phil (@prj357) reported

    @AskNationwide trying to register online with my CC. Keeps on saying try later. Is there a problem?

  • Sam13800055 Sam (@Sam13800055) reported

    @AskNationwide Hi Sue. I accepted the offer as a firm choice months ago. Nationwide website saying the details on application don’t match UCAS when they do? What should I do? What’s wrong?