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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (28%)
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Website (24%)
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Transactions (11%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Barry, Dudley, London, Dewsbury, Gateshead, Bromsgrove, Nottingham, Kingston upon Hull, Torquay, Poplar, Hackney, Southampton, City of London, Burton upon Trent and Kidderminster.
| City | Problem Type | Report Time |
|---|---|---|
 Barry |
Mobile App | |
| Dudley |
Mobile App | |
| London |
Website | |
| Dewsbury |
Website | |
| Gateshead |
Transfer | |
| Bromsgrove |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Tyler
(@Budsley96) reported
@AskNationwide Hello, I need a bank statement as proof of address for an interview but I am on paperless banking, is there a way on the website I could get a one time bank statement sent out or could I go into a local branch and have them print something? I'd need it by tuesday
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Eustacia
(@Eustaciasworld) reported
@AskNationwide system down again!!
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Phil
(@PhilW0486) reported
@AskNationwide hello :) can you please confirm the opening times of your travel insurance phoneline? Your site shows open until 7pm - "Call 0800 051 01 54 (available Monday to Friday, 8am to 7pm... )". I've been trying to call all afternoon but keep getting a mailbox full message
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Paula Hunt
(@Huntpl) reported
@AskNationwide website says there are no service issues but I’ve been trying to access my account but the app says I can’t and that you’re working on it. Why would this be the case just for me? Thanks
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Gareth Chapman
(@Chapbats) reported
@AskNationwide Yes from my FlexPlus account. Sorry for late reply. I’m at sea and WiFi is terrible!
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chris hatton
(@chrishatton4) reported
@British_Airways Problem has been resolved, @AskNationwide managed to help, you guys did absolutely nothing, except a reply days after the problem, and pointlessly calling BA for hours to get no answer. Really hope the customer service is better on the flight!
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Jaimie Bennett
(@JaimieBennett9) reported
@AskNationwide hello my card got stolen please help
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marc aaron tester
(@marc_tester) reported
@AskNationwide hi if I open another account with another bank and you use the switch service once it’s all been moved to the new bank will my account with nationwide automatically close or can it still be active
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LuleLipa 🦋
(@LuleLipa) reported
@AskNationwide why is the service at fore st so slow?
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Jez Richens
(@jezrichens) reported
@AskNationwide Apologies I missed this. I appreciate you have tried to help. I'm interested in how you expect me to get hold of uk insurance when I have so far this week spent 1 hour 50 minutes waiting for them to answer their phones. They don't even say how long the wait is
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Lucy Peek
(@peek_lucy) reported
@AskNationwide I know there was an issue at the start of January with bill payments but I am not sure if I was affected. My Council Tax payment should have left my account on the 1/1/22 and when I repeatedly checked the banking app there was a message regarding issues with debits
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Jez Richens
(@jezrichens) reported
@AskNationwide Hello Taj.. are you still there? You offered to help and now you are not responding....or have you gone to help answer the phones? After 70 minutes I hung up. I'm hear now and nationwide are still letting me down it seems
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Jez Richens
(@jezrichens) reported
@AskNationwide Nationwide need to get a grip of this... its your customers getting a diabolical service. I could have changed my bank in less time that I've been on hold to your insurance provider.
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Jez Richens
(@jezrichens) reported
@AskNationwide Second time this week I've tried to get through. No reply on each occasion. This is not a service!
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Nathan Renyard
(@NathanRenyard) reported
@AskNationwide I’d like to query why my mortgage payment has gone down when the rate has increased?
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Helen Dawes
(@honestdch) reported
@AskNationwide so my daughter's student account has been frozen trying to do someone a good turn! She has no access to her money. I think once this has been resolved she will look elsewhere for a bank account.
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Nathan Renyard
(@NathanRenyard) reported
Over an hour on hold and still can’t get through to speak to anyone @AskNationwide are you able to help?
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mattmattmatty
(@mattmattmatty) reported
@AskNationwide morning - my direct debit for my credit card hasn't been taken yet this month - it's 3 days late now. Credit card and current account both with you. Are there any issues with credit card payments just now?
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Fed Girl Summer
(@ShaShaT88) reported
@AskNationwide I’ve cancelled an automatic payment that was set up through PayPal, but I’ve received a text saying payment is coming out today. My account for the service has been closed. Please advise.
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Andy Duxbury
(@DuckersAndy) reported
@AskNationwide Hi, Can I access a Nationwide credit card statement from 5 years ago? Thanks
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⭐️ JJMaltAdams 🏳️🌈
(@Boy07John) reported
@AskNationwide I have been left on hold twice and answered twice and then left with my call timer counting down and no one came back to me. I am absolutely fuming!!!!
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Caroline Rebisz
(@Carolinerebisz) reported
@AskNationwide is there a problem with your online banking at the moment? Can log in bit can't access my accounts
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lesley o'hagan
(@lesleyohagan) reported
@AskNationwide Is this the reason I can't access my online current account or ISA this morning?
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NatWest
(@NatWest_Help) reported
@Scott1984FP @AskNationwide If you would like we can book you in for one of our financial health checks to see what borrowing you could be eligible for or if we could help you save/make money? - Carina
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Jez Richens
(@jezrichens) reported
@AskNationwide @Debbiecrosbie1 I am a nationwide customer of over 20 years. This is the state of what you are taking on. I would gladly give you my experience first hand
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Scott1984FP
(@Scott1984FP) reported
@NatWest_Help @AskNationwide Not At Present, May Apply For A Loan With You At Higher Rate Over 5 Years (60 Months) :/ :) Just Maybe Plead With Them Again ,With Credit Reports History & Paid Off Loans As Paid In Full & Closed, Along With Other Credit Cards Closed Down Too :/
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Lyn Barham
(@LynBarham) reported
@AskNationwide Your new Arti chat system is AWFUL. A barrier to raising simple queries. For goodness sake give us a way to send you a simple message.
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Bickers
(@bickers1983) reported
from
Kingsbury, England
@AskNationwide I logged a complaint Friday morning and was told I would receive a phonecall with 72 working hours. This hasn't happened.
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kevan ramsdale
(@KevanRamsdale) reported
@AskNationwide about my contact with Rmanton-feline who lied on 6/01/22 about nhinton & crehle letters where they lie about calls made to phone no's that aren't live & my application form on your website clearly has the correct phone no on it! Rmanton-feline was unable to access
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Dave Lindsay
(@lindsaydr) reported
@AskNationwide I was getting a service issue in your app. Tweeted about it but then killed app and relaunched and all now fine.