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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (45%)
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Website (24%)
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Login (18%)
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Transactions (8%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Southampton, City of London, London, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford, Hinckley, Reading, Stoke-on-Trent, Alfreton, Harwich and Ilkeston.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton |
Login | |
| City of London |
Login | |
| London |
Website | |
| Leigh |
Login | |
| Neath |
Login | |
| Plymouth |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Roger Colins
(@Roger_Colins) reported
@Shelter @AskNationwide Hello 👋 40 year old with a broken hand here. Homeless on Saturday 😶
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JoIrish
(@JoIrish3) reported
@AskNationwide Hi. Is there a problem with your CHAPS receiving system? My partner is expecting payment from her solicitor sent yesterday, with payment confirmation.
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Andrew Green
(@HelloVille5705) reported
@Keir_Starmer @AskNationwide @Heidi_Labour Any help should be properly targeted to those that need it most ... millionaires etc don't need help with their fuel bills.
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Freya Darkheart
(@Freya_Darkheart) reported
@jaecob_27 @SkyNews @AskNationwide Not worth your time andrew, they one of those people that would rather bite at others and would prefer to see others treated like ****. Just as their employer almost likely treats them.
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Dear Nationwide Building Society - I am very concerned about your recent text message beginning "As you use the Internet Bank/Banking app." I'm concerned because I don't use the app. It's not even on my phone. Is someone else using the app to access my account? @AskNationwide 1/5
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Richard Mayo
(@RichardPMayo) reported
@1985Deanne I suggest the local banks and building societies. I used to work for Nationwide and they had a great apprentice scheme. With your daughter's experience of working in Barnardo's she must have good customer service skills so would be well placed to work in a @AskNationwide branch.
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Nick
(@EngineerNick50) reported
@SkyNewsBreak @AskNationwide great stuff. Fancy giving me a months break on my mortgage to help with my cost of living crisis? 🤞🤞
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Mark Manning
(@JutterManning) reported
@SkyNewsBreak Fair play. I bank with @AskNationwide and have no problem with them helping out their staff. Pity not all employers are like that
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Stephiek
(@stephiekeachie) reported
@AskNationwide Hi Heather no I don’t as virgin my main bank don’t provide them. I am Guessing that I am now going to have to wait 7-10 days before having access to transfer the funds over 🙄
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Marcus Howard
(@diamond_dogs_65) reported
@AskNationwide Closing more branches I see. Southborne soon, recently Boscombe. Bournemouth central is in an inaccessible pedestrian area, great service for old and disabled people. Maybe you should rename yourselves NotSoNationwide
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Paige'Emma
(@Paige_Emma23) reported
@AskNationwide i need assistance Asap and your emergency number is bull!! . Doesnt work then when I ring again its on hold for 5 mins minimum. I better be reimbursed after I pay a fee every month and have been loyal customer for 20+ years, and you give me **** service. Fuming.
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Champagnesocial
(@Champagnesocia8) reported
@mellowmark @SkyNewsBreak @AskNationwide Were you born in the US? Or anything similar? Even on a flight? MASSIVE issue with all banks with IRS coming after some ppl who didn't realise they were us citizens. Banks naturally don't want to argue with IRS so knee jerk reactions
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Johnny Boy 1874
(@howsitgaun) reported
@SkyNewsBreak Well done @AskNationwide looking after your hard working staff. Perhaps the angry folk should ask themselves why their employer doesn’t do the same for them. 👏👏
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
May I suggest you: 1. Check the algorithms behind your messages so they don't worry people. 2. Check your texts are correct in what they say. 3. Let customers like me who have app store accounts that originated outside the UK get access to your app. Thanks you. @AskNationwide
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debra-evans1@sky.com
(@Evans1Debra) reported
@SkyNews Are the customers paying for this @AskNationwide , every time I have asked for the smallest help you have told me NO!
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DBM Motion Graphics
(@madebydbm) reported
@Keir_Starmer @AskNationwide @Heidi_Labour The Labour position on everything seems to be "things are terrible, let's not make them worse". Why not try and improve matters? It's all so half-arsed.
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RC
(@RC04048253) reported
@Keir_Starmer @AskNationwide @Heidi_Labour It’s already too high, what will you do to bring bills down???
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My6percent
(@My6Percent) reported
Hi there, please can you confirm - how many working hours does it take for money transferred from @AskNationwide current account to appear in same person's Nationwide credit card account. Thanks so much
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Pingpongkev
(@pingpongkev) reported
@SkyNewsBreak What about @AskNationwide to support their long standing members with a Cash Bonus, say £150 to.say thanks. Interest rates aren't that good after all they say they put members first!
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Steve Randall
(@TheSteveRandall) reported
@AskNationwide Hi Phil, thanks for the reply. I'm all for supporting the blind and partially sighted,but did you think to test the card for standard use? The position of the dots makes it pretty much impossible to have any kind of legible/accurate signature on the signature strip.
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Dr David Price
(@DrDavidWPrice) reported
@AskNationwide @AskNationwide, I asked you. It's a simple question. Everyone is pushing people to use electronic methods of communication, yet when you contact a bank or building society with a question, one gets the chocolate teapot response. I ask you, what use is this 'service'?
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Sheniz Aslan
(@Sheniz_AA) reported
@AskNationwide we got exceptional service via #AA last night. The mechanic scheduled a rentacar via @enterprisecares and I'm beyond appalled with the co -We needed the rental last night - now stranded with no car. I pay for a service but don't even get an explanation #badservice
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Always high beta and seeking for alpha
(@fierro7676) reported
@Keir_Starmer @AskNationwide @Heidi_Labour Of labour you are the most reasonable leader of the last decade hands down. I do see the inflation crisis however is there a better way of improving living standards (incl. energy costs) that does not involve affecting future investments nor spending more tax payer money?
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Stephen Cobb, #FBPE 🇺🇦
(@zcobb) reported
from
Coventry, England
Why is the Nationwide app not on my phone? Like a non-trivial number of other customers, my app store accounts (Apple and Google) were not opened in the UK. Unlike some other banks, you block download of your app by non-UK app store accounts. That's a pity. 2/5 @AskNationwide
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KatieAnne
(@KatieAnneLuff) reported
@AskNationwide I have done this several times no help.
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enigmajx #FBPE #FBPPR 🏴🇪🇺 💻
(@enigmajx) reported
@Keir_Starmer @AskNationwide @Heidi_Labour And what of 10% food inflation, please? An holistic set of solutions is needed to combat these problems, inc. rejoining the SM & CU.
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john woodley
(@jw65922) reported
@AskNationwide Hi, I can`t access my mortgage manager as it says the details don`t match . I did contact the number given two weeks ago but this problem cannot be resolved. Its getting a bit of a joke now!
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Paige'Emma
(@Paige_Emma23) reported
@AskNationwide This is not the first time since being abroad in Europe I've had issues with you. I'm fed up of paying £13 for absolutely no benefit. I want to stop my flex plus. How do i do this?
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Space cadet
(@Spaceca38904070) reported
@mellowmark @SkyNewsBreak @AskNationwide Contact your MP. Put official complaint and when you get response go to ombudsman if they don’t uphold your complaint. What are you living on if no access to money?
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RDXCV
(@RD_XCV) reported
@AskNationwide I can't log into my online banking, for the part two days, on laptop or mobile. It won't even load the login page