Nationwide status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (48%)
- Website (25%)
- Mobile App (17%)
- Transactions (8%)
- Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Nottingham, St Helens, Glasgow, Swansea, London, Portsmouth, City of London, West Bromwich, Ascot, East Harptree, Liverpool, Southminster, Luton, Rochdale, and Colchester.
| City | Problem Type | Report Time |
|---|---|---|
 Nottingham
|
Login | 14 hours ago |
|
St Helens
|
Login | 3 days ago |
|
Glasgow
|
Mobile App | 3 days ago |
|
Swansea
|
Login | 5 days ago |
|
London
|
Website | 6 days ago |
|
Portsmouth
|
Website | 6 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Tina Raistrick (@tinamay1977) reported@AskNationwide They cant be ,down detector are reporting issues. Ive done the above.
-
REALLY SCARY GUY📎 (@fucking_scary) reported@AskNationwide Can’t log into my mobile account since I got a new phone, called one of your guys like a month ago & he said I’d get a new passnumber in the post which never arrived. Now when I try to call, the ai doesn’t understand the problem & eventually puts me on hold just to be hung up on
-
3rd_Doctor 🏴 💙💛🤍 (@JonPertwee1919) reported@AskNationwide Young lad with a disability, having difficulty opening an account and doesn't know why. Goes into your Goole branch - they can't help him and give him a number (seemingly a Head Office). Requires account details. Nice. How does he do that? Refer to the above.
-
ME? I'm not well.... (@itsfar2bright) reported@AskNationwide Wow… you’ve replied to an email I haven’t sent! As a customer service help desk - are you aware this is an issue which has been created by an update to the systems? And is NOT a customer issue?
-
Small School RETIRED Teacher🙋🏻♂️ (@SmallSchool_KS2) reported@benjaminlfc @AskNationwide @ragrace1967 So your problem is..,?
-
Michelle Bills (@shellbills) reported@AskNationwide is there an issue with incomingand outgoing payments waiting for money to go in
-
Lee Morley (@Smooth2014) reported@AskNationwide is Your customer service open 2day
-
daisy macvicar (@daisy_macvicar) reported@AskNationwide I’m currently unable to get into my account as it says “if you’ve forgotten your password” and I’ve followed the steps using the card reader to try and log in. It’s not allowing me to as it say there’s a issue and to restart the app
-
Rachel Neighbour (@Rachey8807) reported@AskNationwide The banking app is down. All I’m getting is a white screen with the blue spinning circle. Any idea how long it will be down for? Thanks
-
D (@BFJD32) reportedIs there a problem with standing orders as there should have been some leave my account today but nothing has @AskNationwide
-
johnny (@johnny_0789) reported@AskNationwide your service is ridiculous. Called twice and agent called Chelsea dropped the call on me and was rude
-
JT ☄️ (@joshysaysstuff) reportedHi @AskNationwide I’ve been on the phone for over half an hour on two separate occasions today and not been able to get through to speak to somebody about an URGENT charge coming out of my bank that I need to contest? Please can anybody help???
-
steve WBA (@WbaSteve) reported@AskNationwide My debit card was cancelled (not by me) and ordered a new one this Monday My card still hasn’t arrived and now my apple pay isn’t working!! Where’s my debit card ?
-
Suzanne Appleby (@suze_appleby) reported@AskNationwide called your credit card fraud line at your request, when it tries to put me through to someone it tells me it’s closed and tells me to call the number I’ve just called. Which according to your website is 24/7. Not very reassuring, what do I do now?
-
Scunner Campbell🏴💙🇺🇦 (@Turbo_GSXR11) reported@AskNationwide Post been and gone again. Still no card. App Chat isn't much help. Got an apology for inconvenience, wow. To be told a replacement of the replacement would take 5 working days. What sort of customer care is that? I can get a birthday card from Moonpig next day. @AskNationwide
-
Carl Lamb 🐑 (@carllamby2010) reported@AskNationwide Still not working payments not going through
-
James Berkeley-Clarke (@JBerkeleyClarke) reported@Tel_Wilcox @AskNationwide @VirginMoney Oh damn that's bad! I saw the two different bank posts and thought you had been hacked. Seems service in all areas is ridiculously poor lately. Crap 🙄
-
steve WBA (@WbaSteve) reported@AskNationwide tried the chat on the app is bloody awful
-
Connor200024 (@connor200024) reported@AskNationwide hey, wondering if you can help me. I’ve had £119 taken out of my account for some Apple bill. But I’ve checked absolutely everything and I’m not sure. Can you guys help?
-
Christopher Freeman (@cmdfreeman) reported@AskNationwide Now the banking app is down. You need to come clean with people. This is totally unacceptable.
-
PLOD WHITFIELD (@NEILNeilwhits) reported@AskNationwide my current debit card expires on 31st, New card in my possession, some of my site updates have accepted the changes, others will NOT - until expiry has passed- is this normal?
-
Christopher Freeman (@cmdfreeman) reported@AskNationwide Would love to but your app is down. I’m in the midst of a switch and already regretting it. You’re not a serious bank.
-
william (@willyamhobbs) reported@MattyCanPic @AskNationwide I am also having this problem
-
Jon B (@ozzybn1989) reportedHi @AskNationwide is your system all down again? Been trying for the last hour to register for online banking for my Aunt and it will not accept the code you keep sending her! Tbh she has had nothing but grief ever since she applied for the switch from Halifax…
-
Kellie (@xKellieLou) reported@AskNationwide So you can talk your way out of it, I don't think so. I am emailed a complaint - you don't know how much this has affected me as a customer.
-
Rhys Foran (@rhysforan) reported@AskNationwide I can’t get access to my mortgage statement. Your app and website deny knowledge of me, yet you take a grand a month out of my bank account… please can someone help
-
Old Bill (@The_Better_Ole) reported@AskNationwide @NorretteM Do you pass the data that the customer cannot see to HMRC ?
-
Marbles (@MarblesRadio) reported@AskNationwide I have found an unsigned Debit Card on the pavement - Not sure what you'd like me to do with it - can't find a way to speak to a real person on your website - AI only interested if an existing customer
-
Shaun Toole (@garabaldired) reported@AskNationwide are there issues with being able to make payments right now. I've tried twice and it says "There has been a problem"
-
😈 Angry Goblin ن (@angry_goblin) reported@AskNationwide @Argos_Online Trying to buy something online and am stuck in a “We need to check it’s really you” loop. I verify … and then have to verify again … and again … Is there a problem in either of your systems?