Is Nationwide down?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Website (30%)
-
Login (29%)
-
Mobile App (27%)
-
Transactions (10%)
-
Withdrawals (3%)
-
Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford, Preston, Royal Leamington Spa, Leeds, Swadlincote, Walton-on-Thames, Tonbridge, Winchester, Huddersfield and Sunderland.
| City | Problem Type | Report Time |
|---|---|---|
 City of Westminster |
Website | |
| Braunton |
Login | |
| Montrose |
Login | |
| Taunton |
Login | |
| Leigh |
Login | |
| Watford |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Lucy McNamara
(@LucyMc22) reported
@AskNationwide Replied. Please help 🙏
-
Christina Rotondo
(@christinartnd) reported
@AskNationwide Also, the issue I have unfortunately can’t be handled via chat
-
John J. Williamson
(@jjwilliamson11) reported
@AskNationwide your connection to quickbooks is down and I’m trying to do my taxes -/ any update when this will be fixed?
-
LolaShowgirl
(@LolaSpaniel) reported
@AskNationwide Outstanding Customer Service from Eden at the Bromley, Kent branch today. I realised my cards had been stolen very shortly after my last transaction - Eden immediately helped me to cancel my card, order a new one and she even helped with the other card - Gold Star
-
Caleb Allen
(@realcaleballen) reported
@AskNationwide @enjay1999 I'm also seeing this issue.
-
Yorkshire lover
(@Yorkshirelover1) reported
@AskNationwide is there an issue today? I'm trying to pay for some on line shopping and you are declining the payment!
-
Ben Styles
(@CiscoKernow89) reported
@AskNationwide Hi Diane Yes, this is the number I called 3hr 10minutes ago. I need someone to step in here You are not providing the service you are contractually obliged to. The amount of the claim is just going up and up and up the longer you don’t respond….
-
Tim MacWilliam
(@timmacwilliam) reported
@AskNationwide when are you going to bin the outdated card reader? - I couldn’t pay a service via Nationwide but fortunately had money in another bank with modern security
-
Gemma
(@_gmp_24) reported
@AskNationwide trying to get a personal loan settlement figure Please help
-
Sasha Milan
(@SashaMilan7) reported
@AskNationwide My main & ONLY account has been “under review” for almost 2 weeks. How is this possible during the Christmas period. I haven’t had money for a long time because of this issue. Every time I contact somebody, I am not given a clear answer. I have been in tears!
-
Katie Price
(@katie15price) reported
@AskNationwide You have the infrastructure to be the 'People's Bank' to keep cash, cheques and high street presence - to be a portal for Government funding to support UK business and get the current banking system and City gamblers out of our economy for good.
-
Neil Jackson
(@enjay1999) reported
@AskNationwide That's fine but the error message says it's your fault and not a problem with the ID verification.
-
James Murdo
(@JamMurdo) reported
Hey @AskNationwide I keep calling so that you can unblock my card... And am getting an automated message about unforeseen circumstances meaning you can't continue the call. Unforeseen, from a recorded message... Help?
-
_xMx_xMx_
(@pxMx_xMxq) reported
@AskNationwide, is Start to Save Issue 2 account available to open without having a Nationwide current account? (I have a mortgage with Nationwide though)
-
_xMx_xMx_
(@pxMx_xMxq) reported
@AskNationwide Me and my wife have a mortgage with Nationwide, but only I can access it online. Can she register a separate account? (and then apply for a Start to Save account). I already applied for a Start to Save account, but we'd like two of them (one for each) if possible.
-
Kiera Fyles
(@kiera77uk) reported
@AskNationwide Doesn't help! TFL are contactless. Online vet meds don't take cash. I am sat sobbing.
-
aka James Bond
(@FeelitWorking) reported
@deec_101010 @MoneySavingExp The only reason I moved was the @AskNationwide letter stating benefits were ending and I should consider if I wanted to remain a customer! Thanks for the prompt as I had completely forgotten, but will be back in a year or two for more.
-
Neil Jackson
(@enjay1999) reported
@AskNationwide Via website on chrome browser. I don't have the mobile banking app as I haven't got an account yet.
-
Steve Parkinson
(@steveparky69) reported
@lushvikki @AskNationwide It's clear on every bank switching incentive you have to do a full switch and let the new bank close your account. I've switched banks 6 times to get an incentive and had no problems. My last switch was to Nationwide and everything went OK. Full switch = £200
-
Neil Jackson
(@enjay1999) reported
@AskNationwide It says 'Something’s gone wrong We’re sorry, but there’s been a technical issue that wasn’t your fault' I am using a Pocophone F1 Android 10 device.
-
Ben Watson
(@ben_sem94) reported
@AskNationwide I've just deposited money into the ATM at your pocklington branch. The ATM has accepted the envelope but then said dispenser error and has now swallowed the money I've deposited. What do I do to get this back?
-
Nia Rolfe
(@NiaRolfe) reported
@AskNationwide is there a problem with your app at the moment?
-
Specific,legitimate,acceptable lawbreaking only
(@Rf091217) reported
@AskNationwide Hmm, what would help with cost of living for older borrowers? I know, letting them have access to the same prime mortgages as younger borrowers, with cheaper interest charges.
-
lex
(@lexiesg) reported
@AskNationwide i’ve lost my bank card in the worst week of the year!!! i don’t have any picture ID that is in date either so wondered if i can go into a branch and withdraw money over the counter … HELP!
-
Graeme Neale
(@GraemeNeale) reported
@AskNationwide When is your Online Banking going to be working again. All day today it says "...we're unable to show you all your account info at the moment. ...you’ll be unable to make payments from accounts. We’re working to get things back to normal as quickly as we can."
-
subhan ahmed
(@SubhanAhmed_) reported
@AskNationwide hello I am flex Plus account holder. I was travelling on 10th Dec and flight had major delay of more than 24 hours. I like to claim this under my travel insurance but not sure how to do this. I am abroad and do not have access to many of internet resources. Help
-
Marc
(@marcsimpson_) reported
@AskNationwide went onto banking app and said i had to re enroll and just kept loading going nowhere. Deleted app redownloaded and now saying they’re experiencing a technical problem.
-
Stuart Taylor
(@stutaylor86) reported
@AskNationwide hi, can I opt out of using a card reader to send money from my current account? I’ve just switched to you and it’s a big backward step and makes sending money in the go impossible.
-
loepo
(@loepo08) reported
@AskNationwide Hi Lauren, I have troubles with your app. When I open my mortgage section it says: we are sorry but we seem to be expressing a technical problem. This happen only in this section. Could you please help me?
-
Tim Macy
(@timmacy) reported
Not for nothing, I was able to contact, report and resolve the same issue with @AskNationwide WHILE ON HOLD WITH YOU. I've been with HSBC for 26 years - not sure for how much longer after today.