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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (38%)
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Website (26%)
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Login (24%)
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Transactions (8%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Edinburgh, Wembley, Skipton, Stocksfield, Nottingham, East Dereham, Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow, Swanley, Tamworth, High Wycombe and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Edinburgh |
Transactions | |
| Wembley |
Mobile App | |
| Skipton |
Login | |
| Stocksfield |
Mobile App | |
| Nottingham |
Transactions | |
| East Dereham |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sel Roberts
(@Pontyprop) reported
@AskNationwide Hi Mel, sorry for the delay in my response. I used a different browser and logged in to the main N'wide website, and successfully engaged in an online webchat. I suspect that my normal browser (Google Chrome) requires that the cache needs clearing. Comments?
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Gracie 🌿
(@grasxcie) reported
@AskNationwide I keep having problems with my contactless card it’s not letting me use it on any buses, my apple pay which is connected to this card does not work either. I’ve contacted nationwide numerous times for this issue and have gone through 5+ cards and nothing changes
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Steve Goldsack
(@SjGoldsack) reported
@AskNationwide I have a holding deposit from a car hire company, the car has been returned in good condition, it still shows as pending which means I have very limited credit left, is it just a delay? In other words do I have access to my funds now?
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мєℓ ωαкєℓу
(@missmfeaver) reported
@AskNationwide Hi I purchased some items on Ebay using Gpay.The payment has shown up on my statement of payments made but the same ammount is still listed as pending? can you help please?
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EPFirst
(@EPFirst_ltd) reported
Being held hostage by @AskNationwide - help! Blocked from moving lenders (@CifasUK marker - falsely lodged), can’t change mortgage products, forced on to tracker rate for the next six years! Bias against lending to self-employed, BAME and women is real. Stats are shocking.
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Carolyn Hucker
(@CarolynHucker) reported
@vandachico @AskVirginMoney @AskNationwide At the moment I can still service my current account, it's just this daft idea that everyone is able to and wants to use an app for everything. Do Nationwide do a credit card? I might have to try them. I was with YB for 34 years and they were brilliant.
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🤔J🤷
(@jameseonline) reported
Hi @cardiffcouncil are there known issues with your payment system?, its just I made a £300 payment a week ago and its still sat pending in my @AskNationwide account
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Brighton Crypto Guy
(@BrightonGeek) reported
@AskNationwide Thanks. I will do. Going forward I won’t opt in to paperless statement if a provider cannot offer access to an archive of these statements for a defined period.
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Mark
(@MarkInWillesden) reported
@AskNationwide You've mucked me about long enough. You had three chances to help me and because of a problem you created I'm out-of-pocket No thanks.
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peter bruce🐟
(@peterbruce) reported
@AskNationwide Ive had a email because I have home insurance with you but I dont think I do? Its with @MORETHAN I think? Can you check? Cant get info via website, its not working, will DM my details. Thanks
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Brighton Crypto Guy
(@BrightonGeek) reported
@AskNationwide Hi, I don’t seem to be able to access my statements for a current account I recently closed. I assumed access to past statements would persist as with banks I’ve been with. Is there a way to access these?
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Wayne Gibson
(@Gibbo5017) reported
@AskNationwide Not that easy because I answered the travel insurance questions that requires me to speak to the insurance company. Not happy as I want to open an account and so far your service has been poor
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vanda
(@vandachico) reported
@CarolynHucker @AskVirginMoney That's terrible. I find @AskNationwide great for my disablities
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John Dyott
(@j0hndy077) reported
@AskNationwide When is a bank not a bank? When it offers no counter service and is simply a 'boutique' selling financial products. #Lichfield
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Bill Buckles
(@vcj9rqngct) reported
@AskNationwide Why on earth does it take 6-8 weeks for a decision on either section 75 or the chargeback scheme? Your website is still using COVID as an excuse! Not good enough
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Sel Roberts
(@Pontyprop) reported
@AskNationwide Why has your secure messaging service been inaccessible for some time on your wen app?
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Rob Jones
(@rob_j1987) reported
@AskNationwide Have a savings account with you. Due to no longer having a Nationwide current account I can no longer access these funds via the app. How can I get access to my money considering my local branch has no counter service? Thanks
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Jack Knapp
(@Jackknapp01) reported
@AskNationwide Morning, I'm trying to access online banking however it won't let me due to a service issue but when I check your website it says its all up and running
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EPFirst
(@EPFirst_ltd) reported
@AskNationwide TWO house purchases fallen through and lost our buyers. Children lost their school places and husband had to turn down a job due to declined re-mortgage and unfair CIFAS marker lodged. Ruining lives, Nationwide.
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JaneMeneely
(@JaneMeneely) reported
@AskNationwide trying to send euro payment to France. Online says technical problem try again in a few minutes. Tried yesterday & today same issue. Is there a problem with your site?
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Chris Harmer ⭐⭐
(@ChrisHarmer15) reported
@AskNationwide Nobody working today hour and 20 minutes on hold is taking the absolute piss to be quite honest
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Matthew Hough
(@MHough_PGA) reported
@AskNationwide Sherrie ive complained about this manytine and all it causes is more stress and hassle yet nothing ever changes. Just the same old rubbish service. Not going through it all gain. As a bank im done with you guys.
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milbshake
(@milbshake) reported
@AskNationwide Yes, it doesn't work. It's an issue on your side, was told it would get fixed in 2 days... Last week I contacted them, I spent 1hr 45 mins on the phone - way too long don't you think ? But thats not the only problem - the site says open till 8pm when its clearly not. Very poor.
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Matthew Hough
(@MHough_PGA) reported
@AskNationwide Pointless. As a customer unless I actually call the bank directly Nationwide customer service and communication skills need some serious upgrades. Honestly not impressed.
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Malcolm Emmett
(@emm33) reported
@AskNationwide So the fact this is is new after after two years without checks is down to the parking company not @AskNationwide ?
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Chris Harmer ⭐⭐
(@ChrisHarmer15) reported
@AskNationwide Your online chat refuse to talk to me because its about a mortgage. Answer your bloody phones would be a big help seeing as it says your mortgage department shut in 20 minutes
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Chris Harmer ⭐⭐
(@ChrisHarmer15) reported
@AskNationwide We've now surpassed the 2 hour mark what the actual **** are your phone staff doing?
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Mark
(@MarkInWillesden) reported
@AskNationwide You've mucked me about long enough. You had three chances to help me and because of a problem you created I'm out-of-pocket No thanks, I've made my mind up.
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Miriam E
(@_miriam_e_) reported
Hi @AskNationwide - can you advise how I update my name (married) on my mortgage? Can't find anything on your website for this. Thanks.
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Elwoods
(@Elwoods88) reported
@AskNationwide @_conbarnes @AskNationwide I only mention this as your app is down again! On a weekend. Be better.