Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 01/17/2026 11:00

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (32%)

    Mobile App (32%)

  2. Website (28%)

    Website (28%)

  3. Login (21%)

    Login (21%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth and Stockton-on-Tees.

Loading map, please wait...
City Problem Type Report Time
United KingdomFulham Login
United KingdomHove Website
United KingdomCambridge Website
United KingdomMilton Keynes Website
United KingdomSlough Login
United KingdomWorcester Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • f1lover75 Evonne O (@f1lover75) reported

    @AskNationwide @joeboy2305 I had problems when I used this at Amazon so had to switch to my @santanderukhelp Mastercard. Not idea but so far so good

  • 1Usls USLS.1 (@1Usls) reported

    @AskNationwide is there any problems regarding transferred money from other banks showing in accounts

  • rmij56 rmij (@rmij56) reported

    @AskNationwide. Appalling service from Nationwide - standing orders not processed, on hold for 30 mins to be cut off. Time to bank elsewhere 😡

  • Leroy_Boyce Leroy Boyce (@Leroy_Boyce) reported

    @AskNationwide That tried that number, but just received the same lousy customer service they have for the last 6 months.

  • sonofamitch48 Mitch🏴󠁧󠁢󠁥󠁮󠁧󠁿🇨🇾 (@sonofamitch48) reported

    @AndyMSUK @AskNationwide Mostly seems to be okay now. Tbh I didn't get much response even in DM other than "we know there's an issue, we're working on it". Occasionally I still get the issue but if I restart my phone that tends to fix it now. Sorry I couldn't be more help

  • AK92_xo ✨Roo✨ (@AK92_xo) reported

    On the phone to @AskNationwide for 45 mins. Got through to someone who transferred me to another team who will help me. Only to hear the message the lines are now closed. What a waste of time.

  • flint_richard Richard Flint (@flint_richard) reported

    @AskNationwide I cannot undestand why no one repomds from customer service ?

  • Michell85007010 Michelle (@Michell85007010) reported

    @AskNationwide how can play station network get access to my brand new card number without me giving it to them or permission to use jt?? I only got my card yesterday and they have taken money from my account, I got a new card for this reason and they can still take cash

  • lexan71 Colin Edwards (@lexan71) reported

    @AskNationwide Trouble free banking with Nationwide, such as problems with making payments etc.

  • mike_newsome Mike Newsome (@mike_newsome) reported

    @AskNationwide Ok, thanks for the quick response. I'll reboot the phone and see if that solves the issue.

  • grump999 WiseMan999 (@grump999) reported

    @AskNationwide Don’t you produce a physical card or digital version to download to mobile that contains emergency contact number for FlexPlus travel insurance and policy number? Unnecessary faff having to find these details on the website.

  • timbouk tim stone (@timbouk) reported

    @AskNationwide When is the promised compensation being paid for faster payment issues ?

  • smp_l Dr Shaunna (@smp_l) reported

    If all your services are working normally @AskNationwide why can't I make a payment?!

  • appleeugene Mr Apple (@appleeugene) reported

    @AskNationwide Working out what to do with the pennies now not going into a redeemed mortgage!

  • Lonewolf2727 Lonewolf (@Lonewolf2727) reported

    @AskNationwide Mobile banking app still not working. Uninstall and reinstall, clear data and cache but no!

  • brokennnsmile liv 🖤 (@brokennnsmile) reported

    @AskNationwide do we get compensation for when systems went down? i was left for 6 hours unable to eat or get home due to delayed payments.

  • MShowtz Meesha Showtz (@MShowtz) reported

    @AskNationwide I inboxed you. Please help urgently.

  • susanaEstevez4 Susanna (@susanaEstevez4) reported

    @AskNationwide I have a transfer from Madeira/ Portugal that is not being accepted by my bank , how can you help with this ?

  • HelenFaye09 Helen Faye (@HelenFaye09) reported

    @AskNationwide why is my complaint not being responded to? Why are staff saying they have tried to call me when that is NOT true??? Have been a customer for many years and am shocked at this appalling non service!

  • angusthebull247 alan malcolm (@angusthebull247) reported

    @AskNationwide Nationwide not having an outage (which usually lasts for hours) every single week

  • Susan2706 Susan Cowling (@Susan2706) reported

    @TheFCA We are being penalised by @AskNationwide they increased our home insurance by 24% stating it is because of the new ruling and will not explain the justification we have never claimed and been loyal customer for many years

  • mike_newsome Mike Newsome (@mike_newsome) reported

    @AskNationwide are there any known issues with your banking app today? I'm having trouble opening the app.

  • AndyMSUK Andy Barrett-Smith (@AndyMSUK) reported

    @sonofamitch48 @AskNationwide @sonofamitch48 Thanks! I'd tried uninstalling & reinstalling, as well as clearing all the app's data and cache, but that didn't work. A restart of my phone fixed it though, so thanks for the suggestion! I think Nationwide need to improve their error handling!

  • AndyMSUK Andy Barrett-Smith (@AndyMSUK) reported

    @AskNationwide @sonofamitch48 @sonofamitch48 - Did you get to the bottom of this? Have had the same issue for a few weeks.

  • hayd85 Hayden Alcock (@hayd85) reported

    @AskNationwide No more payment issues would be handy!

  • _ilikeyourbow Pickle Chick (@_ilikeyourbow) reported

    @AskNationwide why are you still forcing your staff to #WFH?? Majority of us have gone back to work so why can't you? You capitalised on covid, hastily shut down offices, and walked away laughing with record profits. Disgrace. You don't care about your staff's mental wellbeing!

  • MrDavisCSIT Alexander Davis (@MrDavisCSIT) reported

    @AskNationwide @mike_newsome I've been having issues with the app since about 6pm this evening. Website says everything is fine but both me and my partner cannot access the app. Restarted device and using different data/wifi

  • KELLYBEAR_ Kelly (@KELLYBEAR_) reported

    @AskNationwide Hi nationwide, you have blocked my credit card on an overseas charge, urgently need this unblocked but no one available to support me. Blocked without warning is so dangerous.

  • daniellemaher13 Danielle Maher (@daniellemaher13) reported

    @AskNationwide any issue with incoming payments tonight

  • PapaDeltaXXX ASD-X🇭🇰 (@PapaDeltaXXX) reported

    @AskNationwide I paid a bill at Nationwide Macclesfield this afternoon, but when I looked at my account on the app there is something which doesn't add up, and I am down a few hundred pounds, and shouldn't be. Please advise.