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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (46%)
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Website (24%)
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Login (16%)
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Transactions (8%)
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Withdrawals (3%)
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Transfer (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, London, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford, Hinckley, Reading, Stoke-on-Trent, Alfreton, Harwich, Ilkeston and Waltham Forest.
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Website | ||
| Login | ||
| Login | ||
| Login | ||
| Transactions |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Gary Haynes
(@GaryHay99363800) reported
@AskNationwide is there anything your customers should be concerned with as for the 2nd time in a few months your online banking tools are not working. Are you intending fixing this or do we need to move our business elsewhere?
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peter chamberlain
(@Pdc1956Peter) reported
Very bad with @AskNationwide yet again having payment problems. A friend paid in £10 at 9am for me today as I was in hospital, & here we are at almost 6pm & it's STILL not in my account. It's not a large sum, but it was urgently needed. Really poor.
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Dave
(@Bobb0__) reported
@AskNationwide @amychantex That's a lie I am currently throwing food away as I've had no electricity all day. You've done nothing to help.
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Matthew Keeling
(@M_Keeling) reported
@AskNationwide hi, I know you have issues at the moment, but you’re stating that direct debits are working as normal. They aren’t, as mine haven’t come out of my account today, and the funds are there. Can you advise please
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John Martin Roque
(@johnmartinl16) reported
@IrreverentPint @AskNationwide Same thing happen to here I wasn’t able to login my account regardless I have made several complain to their team but luckily I was directed to LEGIT_RECOVERY on instagram by a friend and they help me fix my account back
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Dave
(@Bobb0__) reported
@AskNationwide @aghaayekaaf I'm pleased to let you know I'm sitting in the dark with no electricity I've had none all day, I've now got to throw food away. But yey the outbound payments are working!
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Shaun Poole
(@shaunpoole2112) reported
@AskNationwide It's just not good enough. This is the third time in recent months that there are "technical issues". What is going on?
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Lee phillips
(@Leephil72654413) reported
@AskNationwide How long can it take seriously , how many times does it need to happen , worse thing about it is probably the generic response from your customer service team on here , Hang your heads in shame
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rebecca alcock
(@rebeccaalcock) reported
@AskNationwide Just how long is this issue going to take? Absolute joke, it's been a whole day!
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Dave
(@Bobb0__) reported
@ephgrave_ben @AskNationwide If it was a one off I could understand it but to not have anything in place to help when they so often have the same issue shows the contempt they have for their customers.
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DiggsEFC
(@diggsefc) reported
Anyone else with @AskNationwide bank? How can this bank have so many payment issues it’s untrue,
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Dave
(@Bobb0__) reported
@AskNationwide @chl0hilt0n You're not sorry though this happens all the time with nationwide. I've been without electricity all day you've done nothing to help if you were sorry you'd have something in place to help considering this is a regular occurrence
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James
(@James48789652) reported
@AskNationwide @Speaking__Up_ You’ve been working in the queue for hours hurry it up people have gone the whole day with no money this bank is a joke
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Mk atici
(@Mstfkmltc) reported
@AskNationwide when the problem will be solved? I cant send or receive money
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P A B L O 🍺 G A M B E L O
(@IrreverentPint) reported
@AskNationwide hi there. I appreciate you saying there is a delay with processing incoming payments. My issue is I have received a payment but a direct debit has not left my account for some reason. Can you help?
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Dave
(@Bobb0__) reported
@AskNationwide So Nationwide UK have regular problems with payments yet do nothing to help. I've been without electricity since this morning I'm now sitting in the dark still waiting for my money to arrive. No help just the offer to log a complaint that will take 5 days. Shameful
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The Vocal Sausage 🏳️🌈🏳️🌈
(@TheVocalSausage) reported
@kelwell16 @AskNationwide Well this all started as I changed my address, online because of my issues! They messed up and now have frozen accounts but can’t do anything till I go In to a branch or call them! Would love to but can’t speak at the minute nor can I get out of my pit at the minute.. love to mr!
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R Taylor
(@RTaylor54347125) reported
@AskNationwide @amychantex I’m currently throwing food away too!!!! Nothing to help me AT ALL
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CGM0712
(@cgm0712) reported
@AskNationwide @AskNationwide will this issue be solved before tomorrow when all my bills come out?? This will be the last of my money coming into your bank. Joined @Barclays so as soon as my money is in its going to my new account. Total **** show nationwide!!!
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Judith Ince 🇬🇧🏴🇺🇦🇺🇦
(@judithin77) reported
@TheVocalSausage @AskNationwide I think their behaviour is abysmal and you should definitely report them. To abuse someone in a web chat especially with a supposedly reputable company is way out of order. I’m glad you are pursuing it and don’t be fobbed off by them, we will be here to support you however we can
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N
(@nottashafierce) reported
@WbJordon @AskNationwide it's a disgrace. Graft all month and don't even see your own money for it. not like it's a one off they have this problem constantly and i'm sick of it
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Laura Hall
(@LauraHa96777571) reported
@AskNationwide been sent a payment this morning for food and gas and still not got it. Ive been a customer 7+ years and now will be leaving as sat with nothing to eat!!
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James
(@James48789652) reported
@AskNationwide Ur **** 9 hours of bullshit replies
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CassieN - Solidarite avec la France
(@CassNdu) reported
@AskNationwide Is this the same issue as you had at the end of December? If so, your CEO should be sacked without compensation. If not, your IT supremo should be sacked without compensation. Totally unacceptable service yet again.
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₆₁ Steph ⁹⁹
(@stephhime) reported
@AskNationwide is anyone going to answer the phone today? Trying to update my mobile phone number so I can access online banking and been on hold for nearly half an hour...
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⭐️MISSNVUS⭐️🔞SquirtQueen💎 11k💎
(@missnvus) reported
For **** sake, all day i been waiting for money to come into my bank this is the 2nd time in 3 months when is it coming @AskNationwide i am fed up of these technical issues
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June 🌻
(@kelwell16) reported
@TheVocalSausage @AskNationwide Sorry you have problems with them too , we have lost count how many times we have reported them
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The Vocal Sausage 🏳️🌈🏳️🌈
(@TheVocalSausage) reported
@Nessieluiz @AskNationwide I am just so perplexed! I will indeed post the screen shot…. Advised them three times that i can’t call in as have vocal call issues and then get told “so you have to speak to us on the phone to get it resolved” …. Disgusted xxx
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Trevor Dempster
(@trevorsdempster) reported
from
Dundonald, Northern Ireland
@AskNationwide @FabienneGilb You lied. Issue not resolved. I just transferred money over and it hasn’t gone in (yet)!!!
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Pat Butcher
(@patbutcher666) reported
Mad how I just have money missing bc @AskNationwide are 'experiencing problems'. I just see this as my money being stolen? Where's my money nationwide?