Is Nationwide down?
Some problems detected
Users are reporting problems related to: mobile app, login and website.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
March 26: Problems at Nationwide
Nationwide is having issues since 02:00 PM GMT. Are you also affected? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (30%)
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Login (28%)
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Website (24%)
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Transactions (11%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Plymouth, Barry, Dudley, London, Dewsbury, Gateshead, Bromsgrove, Nottingham, Kingston upon Hull, Torquay, Poplar, Hackney, Southampton, City of London and Burton upon Trent.
| City | Problem Type | Report Time |
|---|---|---|
 Plymouth |
Mobile App | |
| Barry |
Mobile App | |
| Dudley |
Mobile App | |
| London |
Website | |
| Dewsbury |
Website | |
| Gateshead |
Transfer |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jennie!
(@kindcarer) reported
@AskNationwide Hi is the app not working today now?
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Graham
(@GrahamBH20) reported
@AskNationwide after seeing how you responded with generic tweets to people on here who were desperate and couldn't eat because of your blunder, I'm changing banks asap. No info, very uncaring responses, no support for them. Could have been handled much better.
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Graham
(@GrahamBH20) reported
@AskNationwide With all due respect, everything working normally today does not take away how yesterday was handled. Seeing some tweets on here from people who really needed support receive generic messages with little regard for what they were going through was appalling service and I'm out
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Charlie baxter
(@charliebaxter93) reported
@Lewis_James90 @AskNationwide @monzo I would like to speak to a customer immediately
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Gman
(@GMan72LFC) reported
@AskNationwide Faster payments might be fixed, but I can't even get into the app today, just keeps closing on me. All these problems just before Xmas is a joke!
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Emmy
(@Emmy25134677) reported
@AskNationwide Mine hasn’t gone in either and I’m hard of hearing and have no idea how I’m supposed to sort this! The problem isn’t sorted so stop saying all delayed payments have been processed! Ugh!
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John Simpson
(@JPSimpson88) reported
@AskNationwide Done and issue still happens, no updates.
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Enyled Zamora
(@enyledzamora) reported
@AskNationwide I suppossed to receive a payment on my bank account yesterday but I don't. When this problem is going to be solved?
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Amanda Sahota
(@LomasAmanda) reported
@AskNationwide Why are payments out not working?
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Ciara Hutton
(@ciarahutton_x) reported
@AskNationwide @Frankie07085380 Phil, you’ve posted multiple comments saying the same thing- if it was just issues yesterday that would be fine but you aren’t actually reading that it is still happening today.. on wednesday! People including me, still don’t have their money!
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Jo Dyer
(@MrsProdger) reported
@AskNationwide I still can't make a payment to a Nationwide account from Lloyds - just tried to make a faster payment and it comes up with the same error as yesterday - is there still an issue?
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deJayaGalloway
(@readyStateFail) reported
@AskNationwide Hi - someone tried to send me money several times yesterday, receiving only "Error" each time from their bank. Will that transaction still take place [nothing there yet] and if so, will it happen once for each time they tried?
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tallchris99
(@tallchris99) reported
@AskNationwide It's not fixed. No access to MY money. Shame on you.
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DEEJAY RANDOM (THE STEEL DEVILS)
(@DeeJayRandom) reported
@AskNationwide How about you explaining that payments refused yesterday have to be re-sent? Everything is NOT “working normally”. Absolutely shocking service.
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sarah sadler
(@sarahsadler87) reported
@AskNationwide is the banking app currently down?
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Stephen Szmidt
(@sszmidt199) reported
@AskNationwide After the 31st December you can have as many problems with your faster payment system as you like because I will be an ex Customer!!!!!
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Laura Gingell
(@LauraGingell95) reported
Love getting through to @AskNationwide twice, only to be hung up on when I explained my issue… just on hold for the third time today 👍🏻
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Earth2 Stonk Analyst 🌎2️⃣
(@AnalystEarth2) reported
@AskNationwide Money is still not showing in my account and sender confirms it was sent. What's the problem? And please don't just say "problem haa been solved", there are another 100 people in the comments claiming the same.
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DEEJAY RANDOM (THE STEEL DEVILS)
(@DeeJayRandom) reported
@AskNationwide “Working normally”. Not particularly helpful to the thousands of people that are now having to chase up payments, that your system backed yesterday, and get the sender to re-send payment.
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Boris De Pfizer Johnson
(@BorisJagenda) reported
@rocketfrogz @Mattkem06897865 @AskNationwide Well for me it's fuel to and from supermarket and 45 mins worth of time plus a compensation charge on top for having to do it a second time with a card from a bank that doesn't "go down for updates only at off peak times" so £40 compensation due
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Darin Griffin
(@Dgriffin1212) reported
@AskNationwide That doesn’t answer the question. Will this affect credit scores as a default payment through no fault of us the customer
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Mick
(@mickthehoop1967) reported
@AskNationwide @heidijkenyon It's up to you to rectify. Not the customer
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Joel
(@joelmckeeverr) reported
@AskNationwide Sorry doesn’t really cut it. Atrocious and nothing being offered as an apology or for inconvenience or anything. Been with this bank for 12 years. I bet I’m not the only customer you will be losing over this.
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Michael bentley
(@Mikeyb13280) reported
@AskNationwide It's obviously not working as the money is not showing up in my account yet it left the account I sent it from yesterday
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sue
(@sue00015148) reported
@AskNationwide Don’t know if this will help anyone but I was transferred money from a Lloyds account yesterday which did not arrive. Sender said it bounced back to their account at Lloyd’s. So if you haven’t received money you are waiting on? Check with sender, hoping they are honest x
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Amanda Sahota
(@LomasAmanda) reported
@AskNationwide The payments out is still not working
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Ciara Hutton
(@ciarahutton_x) reported
@AskNationwide Hi, my wages still haven’t gone through. Is this an issue with nationwide still or with my place of work? it’s only a new job.
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Graham
(@GrahamBH20) reported
@AskNationwide What worries me about yesterday was the massive failure of contingency planning that should be in place to support your customers in these situations, especially those who are vulnerable. For such a large organisation, it's unacceptable.
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Rocket Surgery 🩺
(@ClimbingDr12) reported
@AskNationwide My payment says it went though and was just denied on apple pay and not able to board the bus to work. please could you confirm why apple pay payments are not working. I checked my balance throughout begging the driver - this is hurting your customers badly has anyone else had?
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Tom
(@tomwattsuk) reported
Hi @AskNationwide Can you confirm if the queue of awaiting incoming payments backlog has been completed yet? Still having issues. Thanks.