Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 01/24/2026 23:35

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Rochdale, Dunstable, Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry and Crawley.

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City Problem Type Report Time
United KingdomRochdale Mobile App
United KingdomDunstable Mobile App
United KingdomFulham Login
United KingdomHove Website
United KingdomCambridge Website
United KingdomMilton Keynes Website
Map Full Outage Map

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @Rich76612852 @AskNationwide Sympathise. Their insurance service tonight left my 88 Yr old mum alone with water running from roof thru light fittings, so no lights/freezing. Now trying to get her to pay upfront because although she has adequate insurance she doesn't have optional Homecare cover?? Appalling!

  • ltm8798 Luke (@ltm8798) reported

    @AskNationwide your app isn’t working …

  • iain_byrne Iain 😷 💙 🇪🇺 (@iain_byrne) reported

    @AskNationwide what is happening with your app on ios. Problems logging in for months, you have just released update, now even worse. Seriously considering moving banks.

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide @zanesgaming_ Ahhh that’s me too … just installed it .. was working fine till I did that .. cheers .. was beginning to panic

  • Jermaine87654 Jermaine 🇬🇧🏆⚽ (@Jermaine87654) reported

    @AskNationwide Just used your ATM everything was ok no problems getting money out thanks anyway did a Google search loads of scam email from others from chase as well

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide Nope that hasn’t worked either .. I’m on iOS 15 beta testing but never had an issue with it till tonight

  • essex2021_ Essexboi (@essex2021_) reported

    @PaulVix1990 @AskNationwide @68ron Seems it’s the beta. So hopefully nationwide will fix their flaw. As every other banks fine

  • zanesgaming_ ShibaDemonZane (@zanesgaming_) reported

    @AskNationwide Why Cannot I sign in my online banking???

  • zanesgaming_ ShibaDemonZane (@zanesgaming_) reported

    @AskNationwide No, its just saying talking to nationwide its been doing this all day.... no error message

  • kalsi2004 kuvinder kalsi (@kalsi2004) reported

    @AskNationwide @ch3nxC92 Bad service

  • spritesbites Becky (@spritesbites) reported

    @AskNationwide Hi I cannot login to the app on iPhone 12 Pro using iOS 15. It just sits there at the bit when “talking to nationwide” is this a known issue currently? I’m able to login via the website so I know my connection is okay

  • Eibhilinho Eibhilinho (@Eibhilinho) reported

    @Foster0515 @santanderuk Workedf for them and was forced to bank with them. They're truly awful mate... 1st thing I did when I left was switch account. I've nothing but good experiences with @AskNationwide since.

  • sam_bawdon Sambb (@sam_bawdon) reported

    @AskNationwide how do I send money from an instant access saver 6 to a different bank account

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @AskNationwide 1/2 'Here to help? Please could you tell me why Nationwide's insurance service re buildings/contents have left my 88 yr old mum who lives alone, with water running thru her ceiling lights from the roof, bed soaked, very distressed saying you would send someone out but didn't?

  • Jessica88801971 JP (@Jessica88801971) reported

    @AskNationwide Waiting since the 3rd of Sept for my replacement credit card... Everytime i ask where it is.. Theres an issue.. Its now been raised with the financial ombudsman.. Hopefully more joy from them than @AskNationwide shocking service. False promises...Endless correspondence. Rubbish!

  • liammcgroartyuk Liam Mcgroarty (@liammcgroartyuk) reported

    @AskNationwide I can’t access my bank account.

  • essex2021_ Essexboi (@essex2021_) reported

    @AskNationwide @ltm8798 Are you on iOS 15.1? Mines started playing up on the latest update. Nationwide need to fix this! I can’t get to my money!

  • iain_byrne Iain 😷 💙 🇪🇺 (@iain_byrne) reported

    @AskNationwide Always close completely. Spoke to one of your colleagues on Mon and they tried various things, nothing worked. Suggest I reformat but have seen reports of similar issues. Apple techs say it is the app.

  • WaulaPaula Paula (@WaulaPaula) reported

    @AskNationwide Hi, we are struggling with our mortgage application, initially your system failed & we had to manually apply 3 days later. Our application is on your quantum lite system & we are getting nowhere fast. Now working day 8 and no case workers allocated. Please help?

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @AskNationwide 2/2 She phoned 4.30pm to report it & was put thru to Homecare service that she doesn't have?? Told she has to make payment up front B4 you will even send anyone to check damage. Why does her building insurance not cover it? She's had to go & stay away tonight. Heavy rain tonight.

  • deanrobinson78 Dean Robinson (@deanrobinson78) reported

    @AskNationwide Hi, it wasn’t a connection issue. It works now. Thanks.

  • ByNwabugo ByNwabugo (@ByNwabugo) reported

    @AskNationwide monday get ready because you guys have let me down.

  • shirleyjones999 shirley jones (@shirleyjones999) reported

    @AskNationwide To add, Mum phoned back to ask when s/one wld come as been waiting hours. Again put thru to Homecare, who refuse to help unless she pays. What is she paying them for as well as you her ins premium? Spoke to them politely, got nowhere so your employee put phone down w/out warning!

  • essex2021_ Essexboi (@essex2021_) reported

    @PaulVix1990 @AskNationwide @68ron At the moment until they fix the bug the only fix would be a total reinstall of the non beta os. Putting into recovery mode and have iTunes download it again. Total pain!

  • i_luv_uniforms 💕Sandra💕 (@i_luv_uniforms) reported from Chopwell, England

    @AskNationwide is the banking app down?? Been trying to log in on my iPhone 12 for about an hour now and it just says talking to nationwide .. tried logging out also restarting phone and nothing .. help

  • iain_byrne Iain 😷 💙 🇪🇺 (@iain_byrne) reported

    @AskNationwide Ipad Air iOS 15. Unable to login just get NW logo page then freezes. Need to restart or reinstall app then can login once or twice before same thing happens

  • 68ron Ronnie (@68ron) reported

    @AskNationwide Your team told me to re-register but the problem is just the same. It’s payday. I need to pay bills 🙃

  • zanesgaming_ ShibaDemonZane (@zanesgaming_) reported

    @AskNationwide Yes, it won’t let me log in it just loads no message no error, nothing wrong with my connection as I turned off my Wi-Fi and and tried that method it will not let me sign in??!

  • HousePriceMania HousePriceMania (@HousePriceMania) reported

    @BuiltPlace I see they revised last months figure down from 2.1% to 2.0%, otherwise that 0.1% would have been 0% The @AskNationwide has lost their way. 0.1% savings rate and inflation at 5% and they claim to be a mutual, what a bunch of nasty &&&&&&&s

  • beestonley nodoctor (@beestonley) reported

    What a shambolic exercise with my @AskNationwide 'Member Exclusive ISA'. 5⃣ months to make a simple "15 working days" ISA transfer in. No bonus. Complaint unanswered. Bet "Nationwide for you" wont rush to publish my "savings story"! #StillNoEndInSight @MoneySavingExp @thisismoney