Nationwide down? Current status and problems
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (30%)
- Mobile App (27%)
- Website (25%)
- Transactions (11%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Sheffield, Ross on Wye, Manchester, Milton Keynes, London, Liverpool, City of London, Glasgow, Eastbourne, Letchworth Garden City, Kettering, Edinburgh, Horsham, Maidenhead, and Croydon.
| City | Problem Type | Report Time |
|---|---|---|
 Sheffield
|
Website | 23 hours ago |
|
Ross on Wye
|
Login | 1 day ago |
|
Manchester
|
Website | 1 day ago |
|
Milton Keynes
|
Login | 2 days ago |
|
London
|
Website | 2 days ago |
|
Liverpool
|
Login | 2 days ago |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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*purplepumpkin* (@purrplepumpkinn) reported.@AskNationwide Very disappointing to see that the only way to contact you for help when in ill health is by phone or in branch. What about when you are really not able to talk or leave the house? #MentalHealth #MentalHealthAwareness #financialservices
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🐼 (@__readysetgo) reported@AskNationwide Is your app experiencing any issues? Keeps saying I need to change my passcode which I did this morning, don't really want to have to keep changing it
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Sporting Nest 🇸🇴 (@SportingNest) reported@AskNationwide Right, I'm getting very frustrated with Nationwide now. I tried the online chat - can't help - I called the number - "you need specialist team" - they couldn't help - called number again - reset my login process.. but the questions etc. are not reset.
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IamHopeOfLight (@Iam007Robi) reported@AskNationwide why there is no option available for Tracker rate selection for existing customer while doing online switch?
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Sporting Nest 🇸🇴 (@SportingNest) reported@AskNationwide I want to login with the questions and answers but to have the answers reset so that I can choose them again (they've done it before, so I know it can be done). I won't re-register as that means waiting for post.
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Amy Evans (@ames07031977) reported@AskNationwide It was working great until about Sunday
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Bhavin Parmar (@bhavin_me) reported@AskNationwide hi I need my banking statements from 2012-2013 I was trying to contact on phone and chat not received any help
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Randolph Muller (@Argonauticus) reported@AskNationwide has the IOS app have issues since the latest update? The app won’t open. Have deleted and reinstalled, same issue. Reboot off/on cures.
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samantha (@angelcatter) reported@AskNationwide After 5 online chats, 6 calls and one complaints procedure, Nationwide have stolen £26.50 from me via a “pending transaction”… will now contact Financial Ombudsman and close down my bank account.
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Alistair Ruff (@Alistairuff) reported@AskNationwide I've got a 'we're having technical issues' message every time I've tried to open the app the past 2 days. I'm on Android 11. Is it a known issue?
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Peter Trebilcock (@PTrebilcock) reported@AskNationwide I want to report as suspicious *and* block the sender!
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freeceebee (@freeceebee) reported@AskNationwide And Thirdfort is on the list. This doesn’t answer my initial question as to how to complete “onboarding” my Nationwide account as the error suggested was needed.
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Andrew Wilson (@exesoundtech) reported@AskNationwide Is there an issue with the iOS app at the moment? I have to “hard close” the app before I can use it every time. Otherwise it just sits on the background app image.
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DebMoxon (@DebraMoxon) reported@AskNationwide is internet banking having login problems?
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Niall Smith (@ndsmith89) reported@AskNationwide I am asking on behalf of my partner as she has not yet received her £125 switch over yet. Can you help and give her a call to explain why it's delayed?
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Malcolm Dixon (@malgpz900) reported@AskNationwide Running Android 7.0 and country is set to UK. Was working OK about 3 months ago.
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Sporting Nest 🇸🇴 (@SportingNest) reported@AskNationwide Not sure but the questions and answers login method is still available to vulnerable people.
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IamHopeOfLight (@Iam007Robi) reported@AskNationwide Yes, I am referring to Mortgage, I am existing Nationwide customer and looking for switch deal Online, only option available is fixed rate but I am interested in Tracker rate
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Rick (@RickKelk) reported@AskNationwide Hi, I set up a help to buy ISA before the deadline and then forgot about it. I've had a yearly reminder letter from you, but there's no details on the letter, and I can't find them anywhere. What's the best way to get it sorted? Should I pop into a branch?
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Jonathan Cantliff (@cantliff9) reported@AskNationwide I've noted the customer number is the same for this new account, why has it not appeared on my existing internet banking?
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AnnieDewar 🐈 Dont flush wet wipes ! (@annanderson2012) reported@TetchyBitch @GetJervis @AskNationwide I expect it’s all down to ‘covid’ 🙄
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DebMoxon (@DebraMoxon) reported@AskNationwide I go through all of the login process right up to the last step and it says the details don’t match
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IamHopeOfLight (@Iam007Robi) reported@AskNationwide Hello Emma,as requested done the web chat and got the response , “I’am afraid I cannot confirm when Tracker Rates will be available again. As soon as they are available, they will be shown on website” , but this is not correct, Tracker rates are showing on Nationwide website.
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freeceebee (@freeceebee) reported@AskNationwide Yes of course. I can access my account online and transfer into it without issues, but just received that error when trying to connect to Thirdfort
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Malcolm Dixon (@malgpz900) reported@AskNationwide Did that about a 6 weeks ago. Went through everything clearing cache and data, uninstalling and reinstalling app. Still not working.
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Alistair Ruff (@Alistairuff) reported@AskNationwide Was trying to avoid it to prevent having to complete setup again, but have just done it and it's working fine. Thanks!
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Vikki (@TetchyBitch) reported@AskNationwide I have, they say they delay is down to Enact failing to respond to their request for information and they will send again as a matter of urgency. I would strongly recommend you stop using Enact, they are beyond useless. 3 months plus for a simple remortgage is ridiculous.
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Malcolm Dixon (@malgpz900) reported@AskNationwide Hi Nikita, yes followed support directions, cleared cache cleared data uninstalled and reinstalled, just the same. Just reinstalled the latest version but still the same. Is there any way I can reinstall an older version of the app. Everything worked OK about 4 months ago.
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Mary Attwater (@mary_attwater) reported@AskNationwide I have checked the rates HSBC are charging. Are there any fees for this service?
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italicbus (@italicbus) reported@AskNationwide Yes I reinstalled the app this morning after your tweet and I am still having this issue. iPhone 12 mini running iOS 15.1