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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (38%)
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Website (27%)
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Login (25%)
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Transactions (7%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Skipton, Stocksfield, Nottingham, East Dereham, Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Skipton |
Login | |
| Stocksfield |
Mobile App | |
| Nottingham |
Transactions | |
| East Dereham |
Mobile App | |
| Plymouth |
Transactions | |
| Kensington |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Will Hessey
(@Will_Hessey) reported
@AskNationwide I’m abroad in Australia, and you have put a block on my card without any warning! I’ve rang the 441793 65 67 89 number and your automated system keeps rejecting it! Im so frustrated and stressed.
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RN
(@RNBourat) reported
@AskNationwide Hello. I’m trying to set up your banking app on iPad. Used to work, but now the registration process doesn’t complete. No problem on my iPhone, and no problem with online banking. I live in France, no UK address or mobile number. Please can you explain?
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D. James Anderson LLB 🏴
(@Anderson_LLB) reported
The @AskNationwide are absolutely ******* ****! Current account, credit card closed come Monday. **** you guys.
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Mala
(@mala597) reported
Why do companies think that terrible adverts will make people buy their products? @AskNationwide & @CTilburyMakeup that means you 🤔
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Jean Phillips
(@jeanniephil) reported
@AskNationwide Don't ever bother to pay for Home Emergency Service. Awful contractor from Newport left at 4.45 as he finishes at 5pm, fault not found, left knowing, at 78yrs old, I'd be in the cold for several days..No.other 24 hr engineer allowed to come. Waiting till next wk. 3 days 4 part!!
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Andy Ranson
(@ap_ranson) reported
@AskNationwide Hi - why is your iOS app deteriorating? It randomly tells me I am logged out but the login button and whole app is frozen until I close and reopen it. Then it takes (relatively) ages to establish a connection even before face ID (security). Irksome.
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide This is a joke - Nationwide have bad practices from the top down.
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Baloney
(@tb78) reported
@AskNationwide Still having issues funding my savings account from an external account.
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Joe McNally
(@_JoeMac86) reported
@AskNationwide is there a problem with you’re app? For some reason over the last week or so it takes a lot longer to load
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Ziz Draws Too
(@ziz_draws_too) reported
@AskNationwide How do I order a new card reader again? My one has broken again and I can't remember how I got one before, I'm sure this is my 2nd or 3rd...oh dear.
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Jess
(@jessruby_) reported
@AskNationwide My account has disappeared from my online banking ? Can’t make any payments or access my money?
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Andy Rushton
(@BatUntilTea) reported
@AskNationwide @suzylosep If you're committed to supporting members pay us more interest and stop spending money on showing these awful adverts. I'm seriously considering closing my accounts because of them. And they're clearly not real conversations, they're very staged.
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Matthew Taylor
(@Adalricc42) reported
@AskNationwide Are your Debit Card Security team 24/7 like the website says, trying to fix a blocked guard but been on the phone for over an hour (call has been terminated twice by the automated answer machine). Not helpful when my card is blocked and no text message etc about it
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Fiona Stocker (she/her)
(@stocker_fiona) reported
@AskNationwide Hi Kyle- thanks for your reply. If this is the case, it’s very concerning that no context is offered. Support for individuals is one thing; capturing a snippet of conversation in a way that appears to frame choosing between fuel & food as ‘normal’ is unfortunately quite another.
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Andy barnard
(@Andyb65782) reported
@AskNationwide.im new to nationwide, but I can't understand why I'm having problems paying for things online..some things go through straight away but most of the time it says payment unsuccessful..can you explain please
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Creative Rally
(@CreativeRally) reported
@AskNationwide are there any issues known at the moment with direct debits? I’ve just noticed one should have gone yesterday but hasn’t?
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Callum Farden
(@callum_farden) reported
@alan_sait @AskNationwide Has anyone had 272 took out there account or - and no I don’t have overdraft?? Also it said technical problem? Will it disappear in couple of days or have I got to ring the bank?
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John-Paul Flaherty
(@JPFLAH1982) reported
@RosieMacD1 @AskNationwide I later received a text saying to call +441793656789. Somebody swiftly answered and looked into the problem. The solution was to report my card as stolen. Which I could have been told when the issue first arose. In what circumstances is that not the solution?
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sam
(@3th3l_) reported
@AskNationwide your fraud line isn’t working when will it be back up?
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Mike Beswick
(@MichaelBes) reported
@AskNationwide No thanks after 25 years being a customer it's time to move on so many better deals out there !
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Paul the Cyclist, was a PLEB,
(@cyclist13) reported
So this week, car broke down and got fixed, car broke down again and getting fixed, Both @AskNationwide and @VirginMoney dont answer phones in their call centre customers annoyed i cant get to them to do their jobs, and big bill to fix car.
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Alan Sait
(@alan_sait) reported
@AskNationwide been sent a text from you saying my card has been blocked. Phoned twice to fraud team and been cut off after 30 minutes both times. Not good service at least keep the line open
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RealityCheck
(@Complyorcry) reported
@AskNationwide giving @TheAA_UK my bank account details to log a break down is not the best security idea 🙄
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The Real Alex
(@alexmsly) reported
@AskNationwide Hey Nationwide how about saving your money on your god awful adverts and start financially supporting the customers you actually have? Just a thought.
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Paul M
(@PaulM30033923) reported
@AskNationwide @suzylosep It's bloody cringeworthy And follows along line of bloody terrible adverts
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Jessasaurus 🦖
(@Jess_a_saurus) reported
@AskNationwide Hi, my card is no longer allowing contactless. I can still use chip and pin and have no other issues.
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David Cross
(@CrossDavidB) reported
@melyork @AskNationwide @Savills Simple fact is this; as a landlord you will have to raise rents to cover your debt. As a tenant you have two choices; waste more money on rent with sacrifices on lifestyle or pay down a mortgage with sacrifices on lifestyle!
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ScouseNotEnglsh Backup
(@ScouseNotEng2) reported
@AskNationwide even if there is (confirmed) funds in my account, why has contactless payments stopped working? 🤔
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BriT
(@6rincon) reported
@AskNationwide hi, just moved to your current account. Trying to transfer a small amount to another bank account but says I need a card reader to confirm this transaction. I don’t have one, help.
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Marcia
(@marciah212) reported
@AskNationwide are payments all working ? I’m waiting on a payment and haven’t received it yet