Nationwide

Is Nationwide down?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 01/01/2026 00:20

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (39%)

    Mobile App (39%)

  2. Website (24%)

    Website (24%)

  3. Login (18%)

    Login (18%)

  4. Transactions (14%)

    Transactions (14%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh, Westbury, London and Hackney.

Loading map, please wait...
City Problem Type Report Time
United KingdomCrawley Mobile App
United KingdomPlymouth Login
United KingdomStockton-on-Tees Transactions
United KingdomWhitehaven Mobile App
United KingdomDumfries Transactions
United KingdomGlasgow Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • daryl_lay Daryl Lay (@daryl_lay) reported

    @AskNationwide Are you sure this department will be able to help me - I am a mortgage intermediary

  • WheelJackCasual JT || Mario Strikers Connoisseur (@WheelJackCasual) reported

    Do me a favour @AskNationwide, next time I advise yourselves that a payment is me and okay to charge just block the transaction again. So helpful.

  • bufferiv Buffer (@bufferiv) reported

    @AskNationwide I have reinstalled the App but it contains the old access code which it doesn't recognise?

  • elaurens001 Femi (@elaurens001) reported

    @AskNationwide I was the victim of a scam. Someone that I trusted betrayed me. I reported this to nationwide and they shut down my account. Im not asking for reimbursement- it is my own fault. But I am disabled and survive on the money that is sent to me. I can’t live without it

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported

    @AskNationwide There's something wrong. I've applied to switch my account to you twice tonight and at the very last stage it says sorry the page you're looking for isn't available. Like an eejit, I've filled in your form twice and taken two photographs twice. Help please.

  • PatrickMBelfast Patrick (@PatrickMBelfast) reported

    @AskNationwide No. It's not a 404 error. It's a Nationwide page saying that the page I am looking for isn't available.

  • Sazzlexxxxxxxx Sarah williams (@Sazzlexxxxxxxx) reported

    @AskNationwide applied for a loan Sunday, accepted email says money will be released when we sign & post back the agreement, website says paid into your non nationwide account next working day, can you confirm which one it will be?

  • gordonelcock Gordon C Elcock (he/him/his) (@gordonelcock) reported

    @AskNationwide any known issues with cards and payments. Having problems in Asda

  • Syhoward1974 Sy Howard (@Syhoward1974) reported from Grays, England

    @AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?

  • bufferiv Buffer (@bufferiv) reported

    @AskNationwide I only have the App on my phone as I use it more regular, no didn't see a reason to. Will this generate a new Access code?

  • elaurens001 Femi (@elaurens001) reported

    @AskNationwide I was the victim of fraud. I have a nationwide account that is being shut down as a result.I am a dependable and have money sent to the account every week, which I will lose if this happens. Please contact me this is urgent

  • Pritchard1963 Paul Pritch (@Pritchard1963) reported

    @Hypnodystopian @AskNationwide @EnglandFootball Nora Batty,Nora Batty,Nora Batty ,ah ****,too late

  • D4vidElliott David Elliott (@D4vidElliott) reported

    @AskNationwide Craig, I don’t have my card with me. What do you suggest? Just spent ages logging on to the website, only to find I need the STUPID pin sentry for that too!!!! So annoyed. #nationwide #pinsentry #banking

  • Syke72241599 22222 (@Syke72241599) reported

    @AskNationwide Concentrate on the liquidity problem.

  • GShadrake Glenn Shadrake (@GShadrake) reported

    @AskNationwide @EnglandFootball So the England team will be equitable & diverse, with 5 men, 5 women, 1 trans/undecided, 7 white, 1 black, 1 Asian, and two wild cards. At least one player will need to be openly gay, and another *******. Going to have to wait an awful lot longer for a repeat of 1966!

  • MillsSpartacus Spartacus_Mills (@MillsSpartacus) reported

    @AskNationwide Seriously ? That is amazing. However, some of your colleagues dont seem to be aware either The problem is that I am trying to register for Internet Banking ... I just have a savings account.. no way of doing it if you no longer live in the UK ?

  • MillsSpartacus Spartacus_Mills (@MillsSpartacus) reported

    @AskNationwide Hi. I am trying to register on line and spoke to a very friendly person last week to register my email and phone number which I need to start the process. However, I still get an error message when I try to register saying it still needs my email / phone number Can you help ?

  • grshorwich Godwin Stewart (@grshorwich) reported

    @stevelitchfield @AskNationwide Not in the least surprised at this. Banks (or building societies) just don't get it. The only thing they do get is how to squeeze as much money out of their cattle while providing as little service as possible.

  • daryl_lay Daryl Lay (@daryl_lay) reported

    @AskNationwide I am a mortgage intermediary - your website shows mortgage product available but intermediary application system shows this is not available - surely you will honour this rate for my client - surely you would never be anything but fair clear and not misleading

  • Dave_Franklin16 David Franklin (@Dave_Franklin16) reported

    @AskNationwide If you’re here to help why has it taken 6 months, 5 calls and 2 branch visits to get a new fixed bond certificate issued….and it’s still not arrived. Unbelievable !

  • dfer_docs Dfer Docs (@dfer_docs) reported

    @AskNationwide Who cares, sort your crap customer services out.

  • CryptoPhil16 Phil (❄🔺❄) (@CryptoPhil16) reported

    @DeviousPL @BarclaysUK Wow. Barclays have never interested me into banking with them. Heard many stories about them doing this, seems they'll never learn. I had zero issues using @AskNationwide when I bought direct from KuCoin either.

  • life_screams_ 😷Bearded Zombie #standwithukraine ☮️🌱🇺🇦😷 (@life_screams_) reported

    @AskNationwide Clicked on remove overdraft in the app, which came up with an error message. I then spent over 15 minutes on the phone to customer service to be finally told I have to phone Sales to remove it, because you can't remove it if it is at £0!

  • nicksouthwood Nick Southwood (@nicksouthwood) reported

    Hello @AskNationwide just used your ATM, no money given, went inside to let a staff member know and quite frankly they couldn’t have cared less and told me to take it up with G4S. It’s now on me to sort out an unnecessary problem. Very underwhelming

  • Joealexsmith Joe (@Joealexsmith) reported

    @AskNationwide I will try again tomorrow, but spent 3 hours speaking to various people earlier who couldn’t help. I don’t understand how such a small part of the process is causing this much hassle. I really need this sorted ASAP

  • tonyc21086 Tonny (@tonyc21086) reported

    @AskNationwide Through your website.

  • Homeless147 HomelessCueist (@Homeless147) reported

    Any legal advice please? @AskNationwide gave me an overdraft, in the same week my benefits were cut to below half. Shortly after they doubled the interest to 40% and kept increasing the limit. Trapping me. It's predatory lending and I need help as the charges have crippled me

  • vja1999 Valerie A #FBPA (@vja1999) reported

    Just want to thank Nationwide Building Society the excellent service I've had from them - card lost, cancelled and replaced within 72 hours - pretty good considering that 48 hours of that was a weekend! @AskNationwide

  • Reimer_Bard Reimer Bard (@Reimer_Bard) reported

    @AskNationwide @EnglandFootball And after making the ad a kickaround with those ***** down the front of her top?

  • Homeless147 HomelessCueist (@Homeless147) reported

    @AskNationwide Think I haven't tried that already? You take more money a month from me than I spend on food and shelter. It's help to get you to court I need not to talk to you. You're a direct reason I sleep outside.