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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (42%)
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Website (23%)
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Login (19%)
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Transactions (12%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: London, Islington, City of London, Woodford Green, Newark on Trent, Southampton, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford, Hinckley, Reading and Stoke-on-Trent.
| City | Problem Type | Report Time |
|---|---|---|
 London |
Website | |
| Islington |
Mobile App | |
| City of London |
Login | |
| Woodford Green |
Transactions | |
| Newark on Trent |
Transactions | |
| Southampton |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Despondent UX Person
(@colmcq) reported
@AskNationwide sent form in via website
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Mike
(@Mike_Evans94) reported
@AskNationwide I suddenly can’t purchase anything online. No notification of my card being blocked or anything. Is there an outage or?
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Despondent UX Person
(@colmcq) reported
@AskNationwide website sucks?
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AlanUnwin
(@unwina) reported
@AskNationwide Curious why NW emails advising me i have a new statement data is jumbled (local issue). Theres a link to enable me to view email online but sadly my browser - latest chrome version - says the site pointed to is insecure. (The reason being that it's not
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Walberinho
(@Davewalby) reported
@AskNationwide They have asked a member of the mortgage team to contact me in the morning as they could not see what the problem was. I was originally asked to call the mortgage team tomorrow, but today I was on hold for 30mins and then got no useful answers, so hopefully I will hear tomorrow
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尼克·布鲁克 🇮🇹⚽️
(@ebanks_brook9) reported
@AskNationwide have you got problems atm, just transferred money from my account and nothing is showing in my other bank? Normally goes in straight away
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Alan Jones
(@KaijuSitcom) reported
@AskNationwide Great thanks. I'll do that. Genuine question - I noticed earlier that Nationwide only provides investment advice for people who earn over £50k a year. Why so much? It doesn't seem impossible that you might be able to invest without earning so much higher than the average wage.
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AlanUnwin
(@unwina) reported
@AskNationwide Seems to me NW are a reputable company and should not be using http any more for such actions. i have had to set my chrome to automatically accept these links as ok for now but down the links they could be hijacked. @Moneybox @MoneySavingExp
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Nick Barber
(@efsb) reported
@AskNationwide Is your Case tracker site down? It crashed on me halfway through filling in a questionaire and now I can't access it at all.
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Berty 💙 we are not what u think we are...
(@Berty_boi_new) reported
@AskNationwide I'm having trouble receiving payments? Just now. Can you help?
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AlanUnwin
(@unwina) reported
@AskNationwide Hi Laura. Other browsers which are not as harsh as chrome is. All allow me to see the site and my email result but they all suggest its not secure!(thankfully i know what to check). I'd argue Chrome is being correct since http does not encrypt the exchange.
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尼克·布鲁克 🇮🇹⚽️
(@ebanks_brook9) reported
@AskNationwide @ChicandSparkle1 I’ve just had the same problem
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Matty G
(@MattGarswood) reported
@AskNationwide hi, I’m trying to send a payment to our joint nationwide account but my personal bank account is declining it saying there’s an issue with the receiving bank. Are you having any problems?
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Walberinho
(@Davewalby) reported
@AskNationwide Calling means being on hold for 40mins to speak to someone who can't tell me what the problem is and it costs me more than £10 for the call. That is pretty far removed from customer satisfaction.
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AlanUnwin
(@unwina) reported
@AskNationwide Hi craig, I have solved the issue by taking a chance on the overiding the http message from chrome and selecting to see the next stage. The point here really is that had this not been a NW link then I may have been in a position where I could have lost my bank accounts.
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Brian Hibbert
(@brian_basic) reported
@AskNationwide But it wasn’t busy, I don’t normally handle cash and I would fear any vulnerable person who has to deposit less than £500 into an atm on a busy high street. And members of staff should not adopt sarcasm to make a point at a frustrated customer.
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Alan Jones
(@KaijuSitcom) reported
@AskNationwide Is your website down?
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Cathy Roberts
(@Platty1968) reported
@AskNationwide Can Live Chat help? It's taking upto an hour to get somebody to answer and I don't have the time to sit there that long
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Nick Barber
(@efsb) reported
@AskNationwide It's working again now - must have been a short outage!
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Connor
(@connorlol) reported
from
Paddington, England
@AskNationwide Hi, my new card finally arrived but my card reader hasn’t. Is there a way for you to track it? I’ve been trying to move money for weeks - it’s been painfully slow. Thank you
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SamanthaCKidd
(@ChicandSparkle1) reported
@AskNationwide is there a problem with money being transferred to another account? I’ve transferred to my other bank as I need to pay a bill and it’s always instant and it’s not arrived
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Josh Whittaker
(@joshwhitts) reported
@AskNationwide is there a problem with money being transferred?
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Jo Brianti
(@JBrianti) reported
@Dominos_UK what is going on with your app and website? Rejected @JohnLewisRetail credit card, rejected @AskNationwide debit card, ring store as advised on app who advise no deals via phone order #kidsmidweekpizza
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Genjirikon
(@genji2000) reported
@AskNationwide Hi. I’m trying to order a gift card from an online retailer. They want to authorise it with you. I’ve repeatedly tried using both the app and the card reader but the retailer receives a declined message from you. Help?
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尼克·布鲁克 🇮🇹⚽️
(@ebanks_brook9) reported
@AskNationwide It seems alot of people are having this problem this evening.
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Chloe Hooley
(@chloehooley) reported
@AskNationwide I have, twice. With an hr on hold each time a week apart but I am no further along! I was told that my case would be processed within 5days of the docs being uploaded. They were originally sent on 17th Oct and were confirmed as uploaded over 5 days ago. Help would be appreciated.
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AlanUnwin
(@unwina) reported
@AskNationwide I did try 4 other browsers but none are as up to date and may have same issues if they were updated.
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Rich Davies 🏴
(@richdavieswxm) reported
@AskNationwide hi, is there an issue with sending transactions from nationwide to sterling bank?
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TwiceNightly
(@TwiceNightly) reported
@AskNationwide trying to get in touch with you on the phone or website is an appalling experience. The “send message” button doesn’t work so I tried calling, got forwarded to 3 different departments over 50 minutes and the last one cut off
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MeganNortham
(@megannortham) reported
@ChicandSparkle1 @AskNationwide I’ve had the same issue starting to get quite concerned