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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (27%)
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Login (22%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Truro, Luton, Rochdale, Dunstable, Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall and Dunfermline.
| City | Problem Type | Report Time |
|---|---|---|
 Truro |
Login | |
| Luton |
Mobile App | |
| Rochdale |
Mobile App | |
| Dunstable |
Mobile App | |
| Fulham |
Login | |
| Hove |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Steven Oldfield
(@stevo_125) reported
@AskNationwide @AsboAye I'm having the same issues as Kate. Waited on the phone for 40 mins, then the music changed to a ring before cutting off. 25 mins and waiting for a response on chat. Diabolical.
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Nick Barber
(@efsb) reported
@AskNationwide It's working again now - must have been a short outage!
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Lucy Dwyer
(@LucyDwyer6) reported
@AskNationwide @JoeEDwyer I don’t think you do appreciate it India. Yes, it is very far from ideal. I have patiently waited for the past 98 working days for updates. Do nationwide think that’s acceptable way to treat their customers ? I would appreciate it if a senior manager called me.
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London Hotspur
(@LondonHotspur) reported
Are @AskNationwide going to be compensating those of us who currently can't access our wages due to the Nationwide banking system being down? #Nationwide #NationwideBank
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melmickeyjay🖤🖤🖤
(@lemanie33) reported
Switch to #nationwide and within the first month theres a glitch and payments are held in a queue. What a ****** decision to move to them!! @MartinSLewis @AskNationwide
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Samantha Harman
(@Samantha_editor) reported
It's really not OK that @AskNationwide has an 'issue with incoming payments.' Wonder if they'll accept that as an excuse the next time someone goes over their limit and is charged an extortionate fee.
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Walberinho
(@Davewalby) reported
@AskNationwide 5 days wait does not help me. It's been over 2 weeks with no contact and no explanation. I need a new offer tomorrow at the latest. Please can someone do SOMETHING instead of just telling me to call or complain or wait 5 days!
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Tom Whitley
(@TomInAlf) reported
@AskNationwide @MVN_98 It's saying on the site the transfer issue is fixed but it's still not?
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Cathy Roberts
(@Platty1968) reported
@AskNationwide Can Live Chat help? It's taking upto an hour to get somebody to answer and I don't have the time to sit there that long
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Mat
(@sunnyjimsize9) reported
@AskNationwide Hi, further to my question this morning. I want to ammend a standing order, but am I right in thinking I can only do it on the day before the payment is due? Ant not any other? As I have tried 3 times now, and your site always says a technical failure.
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Kate
(@AsboAye) reported
@stevo_125 @AskNationwide Yip exact same as me it eventually started to ring after 1hr 10 mins and then cut me off! Shocking service!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide Well I do hope that it's sorted before any other transactions go through today because I'm expecting a payment of £500 into my account and also expecting Tfl to take money from my account overnight. If the problem isn't sorted out then I will not be able to get to work tomorrow.
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Luke Roberts
(@LukeR_TMS) reported
@AskNationwide I've just spent an hour on the phone with your contact centre and they could not tell me anything about the investigation, how long it will take or when I can access my accounts again. Useless
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Louise Clayton-Hatch
(@clayton_hatch) reported
@AskNationwide seriously. You payment system is down. AGAIN. you've had this before - sort it out. Can't receive or send anything and have an international payment to send as a matter of urgency how long is this rubbish going to take!!!!
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Jo
(@JoanneGEEK14) reported
@AskNationwide is there an issue with incoming payments again? Sent money from Monzo and it has not credited
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Steven Oldfield
(@stevo_125) reported
@AsboAye @AskNationwide @AskNationwide - Is it possible to request a callback instead of this never-ending queue nonsense. It clearly isn't working. :-(
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Martin Sykes
(@musicmanleeds) reported
@AskNationwide I needed to send a secure message and got 'Arti' instead. 49 hours later I'm still waiting for a reply! I phone you and, after passing security and pressing lots of buttons got, "Our offices are now closed". No information of how to contact NW these days. It's rotten service now!
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Who Cares
(@ihatetimBL) reported
from
Hounslow, England
@AskNationwide when will the problem with incoming payments be resolved?
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melmickeyjay🖤🖤🖤
(@lemanie33) reported
@AskNationwide Not the first time its happened though is it. Wish id of lnown this before i switched from a bank i had no issues with
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Walberinho
(@Davewalby) reported
@AskNationwide Can I speak to a mortgage advisor in branch to see what the problem is? I am sick of waiting on hold.
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Paul
(@JustPaulWillDo) reported
@AskNationwide Hi @AskNationwide - Do you have any updates/developments as to Nationwide’s stance on card deposits to the cryptocurrency exchange @binance ? Concerned customer asking for a major media outlet friend. TY.
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Hpatel
(@hp_kop) reported
@AskNationwide do you have an issue with incoming payments or is it just the payment I am waiting for.
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Luke Roberts
(@LukeR_TMS) reported
@AskNationwide 25mins on hold, told account blocked due to several incidents of unusual activity which you didn't inform me about until today. Can now only access money via nearest branch which is over 4 miles away. Can't tell me when block will end either. Shambolic service!
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Loz
(@glasslicious) reported
@AskNationwide Faster payments down again!! All incoming payments in a que! With no answer how long for! Talk about inconvenience! It’s about time this shambles of a building society was sorted out! All week one issue after the other and the app is a joke!
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Bridgid Nzekwu
(@BridgidNzekwu) reported
@AskNationwide why are payments in and out being delayed? When will normal service resume please?
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Randolph Muller
(@Argonauticus) reported
@AskNationwide And this IOS 15 update should stop the Nationwide App working ...
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Liv_Blanchett
(@lvblanchett) reported
@AskNationwide bad enough you are closing down branches everywhere, the few surviving branches are understaffed. l’ve been queuing 25 mns now with one single tender working. 17 St Andrew street. Edinburgh
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Chef G
(@ChefGarethS) reported
£43.40 instead of £25.00. Our rail system is broken, and a broken incoming payments system from @AskNationwide just exacerbates the problem. Being poor just costs too much money 💔
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Mavin
(@MVN_98) reported
@AskNationwide Why am I not reviving the texts from nationwide to login to my bank
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Walberinho
(@Davewalby) reported
@AskNationwide Calling means being on hold for 40mins to speak to someone who can't tell me what the problem is and it costs me more than £10 for the call. That is pretty far removed from customer satisfaction.