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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (34%)
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Website (27%)
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Login (19%)
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Transactions (14%)
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Transfer (5%)
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Withdrawals (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Waltham Forest, Edinburgh, Poole, Poplar, City of London, Ipswich, Manchester, Dundonald, Ebbw Vale, Andover, Little Cheverell, Salisbury, Hitchin, London and Newport Pagnell.
| City | Problem Type | Report Time |
|---|---|---|
 Waltham Forest |
Mobile App | |
| Edinburgh |
Website | |
| Edinburgh |
Website | |
| Poole |
Mobile App | |
| Poplar |
Mobile App | |
| City of London |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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stargirl
(@i_amtashafierce) reported
@AskNationwide why is your banking app so slow??? cancelled pending transactions from days ago that should be showing in my account as available balance. sort it out
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TEAM RECOVERY ACCOUNT
(@lotussiavietnam) reported
@jamconsi @AskNationwide Kindly send me a Direct Message to resolve your issues
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Zoë Lee 💙
(@leezoe44) reported
@AskNationwide The issue is how long it takes to get through to speak to someone
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b_lwhite
(@b_lwhite) reported
@AskNationwide My nationwide app stopped working yesterday (wouldn't open). I tried uninstalling and reinstalling like you've advised other people but it won't let me reinstall the app
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Jessica
(@jessiebleakley) reported
@AskNationwide I've just checked I have a message about returned post and I didn't ring to confirm my address. Does this mean my accounts are on hold? How do I fix this?
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Phil Owen
(@Powen0203Phil) reported
@AskNationwide A company I used to work for request a roll number I have given them account number sort code & issue date WHAT IS THE ROLL NUMBER and How do I find it please
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Natillee
(@natillee01) reported
@AskNationwide card just been declined 3 times. Logged on to check for unusual activity and all four of my accounts are missing. Phoned the number your website requested and got "unable to take your call" absolutely ridiculous what's going on here?!?!
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b_lwhite
(@b_lwhite) reported
@AskNationwide Thanks for the reply but I meet all of the above criteria so I don't think it's an issue at my end. The app was working fine until yesterday
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Paige
(@Paige56227910) reported
@TescoBankNews called customer service to advise I was going abroad. When I tried using my card they blocked it even after advising it… stuck in a foreign country with nothing. After speaking with CS they basically couldn’t give two sh*ts stick to a good bank like @AskNationwide
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Jessica
(@jessiebleakley) reported
@AskNationwide I have just logged on to my online banking and 4/8 accounts are missing, can you help please?
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🇨🇩🇨🇩Alliance Femme Congo 🇨🇩
(@HeleneSuana) reported
@AskNationwide you app have been down for 3days...even the Web mobile site won't log me in. Please fix it.
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Mrs Louweezy
(@MrsLouweezy) reported
I am fed up with your restricted opening hours! Not open on a weekend. Closed Monday & I just scheduled time to go today at 9am today but it’s closed until 10!! No consideration for full time working customers. I especially don’t understand Saturday closure!! @AskNationwide
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HughJarce XL 🇬🇧
(@Tony87469851) reported
@AskNationwide is there a problem with online app this morning please?
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Paul M Tate
(@pmtate) reported
@AskNationwide my flex plus debit card seems to be very inconsistent when using contactless is there possibly an issue?
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Jodie-Leigh
(@Jodall01) reported
@AskNationwide Please can I have some assistance. I'm trying to switch to Nationwide but the page isn't working and I keep getting passed back and forth on the phone with no actual help!
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jam considine
(@jamconsi) reported
@AskNationwide my account isn’t appearing in the banking app, online banking says there are technical difficulties so I can’t log in. Are your services down?
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Félim Doyle #M3HIM 🇮🇪🇪🇺🇬🇧
(@Felim_Doyle) reported
@AskNationwide ... and yet that wasn't the issue that I was highlighting. Please reread my posts and only respond to the issues raised.
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Mrs Louweezy
(@MrsLouweezy) reported
@AskNationwide Finding it hard to even pay in my money!! I have a cheque I’ve been trying to pay in but the branch I go to isn’t open at a weekend, inconsistent hours in the week - impossible for full time working customers!!
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Nick
(@frannyperado) reported
@AskNationwide is there issues with the banking app on android it just closes right away when I open it
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Ed Mortimer
(@ed_mortimer) reported
@AskNationwide @Sandra0686 Did you not test this before launching? I don't want to have to keep deleting and reinstalling. It just makes me think about other providers. Please fix it.
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Nick
(@frannyperado) reported
@AskNationwide Yes I do app is upto date using android device. A quick search on the Internet and it seems hundreds are having the same issue
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DPM
(@planetcaravan77) reported
@AskNationwide Hi any news on a fix for the android app?
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Messenger
(@tilulabell57) reported
@AskNationwide trying to get through to my branch to pass on a message! Been holding on for 25 mins....Help
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Mr Mallard
(@MrMallardIT) reported
@matt40k Tell me about it. Not yet... @AskNationwide seem to be the most willing to help currently!
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Catherine Warrilow
(@Cat_Mini_Marie) reported
@UKSVacher @AskNationwide I don't get it. What's the reason not to support Garmin? I'd love an honest answer! Is it cost? Security? Got shares in the Apple Watch?
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Scabby *****
(@ScabbyWench) reported
@AskNationwide Why can't I use secure messaging now? Your IM handler is demanding I explain my disability to them despite my having told you I can't come to branch etc before. I explained being questioned in this way is triggering my MH issues. Not impressed.
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Shirtytrish
(@ShirtytrisH) reported
@AskNationwide the council want my bank statements. How do i access these, and are there any filters for just income, please? Thanks
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Gemma Baird
(@Gemmaebaird) reported
@AskNationwide Hi, any risk of me getting access to my account any time soon?
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Big D 🏴🇦🇺🇪🇺🏴☠️
(@Dmw84) reported
Hey @AskNationwide thanks for your help with getting my google pay activated this morning. Especially after I left my wallet at home, i only realised after i ordered my coffee.
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𓊗 狄波拉 𓃠
(@Deeva__89) reported
@AskNationwide is there a known issue with your app? I haven't been able to get onto my accounts since last week?