Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Nationwide problems in the last 24 hours

The following chart shows the number of reports that we have received about Nationwide by time of day over the past 24 hours. An outage is determined when the number of reports are higher than the baseline, represented by the red line.

Nationwide Outage Chart 07/03/2022 19:35

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems:

  • Transactions 36.50% Transactions
  • Mobile App 30.51% Mobile App
  • Website 12.77% Website
  • Login 10.17% Login
  • Transfer 8.36% Transfer
  • Withdrawals 1.69% Withdrawals

Nationwide Outage Map

The most recent outage reports and issues originated from Barnsley, Birmingham, Hebburn, Chatham, Norwich, Westbury on Severn, Warrington, Matlock, Exeter, Swansea, Edinburgh, New Milton, London, Saint Leonards-on-Sea and Reading.

United KingdomBarnsley Transactions
United KingdomBirmingham Mobile App
United KingdomHebburn Transactions
United KingdomChatham Mobile App
United KingdomNorwich Mobile App
United KingdomWestbury on Severn Mobile App

Nationwide Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:
  • memike72 Peter (@memike72) reported

    @AskNationwide FlexDirect card not working (snapped) how do I go about getting a replacement without reporting it lost or stolen?

  • dibbbling Deb (@dibbbling) reported

    @AskNationwide There is no secure chat option i can find. Spent 25 mins on hold. Put the phone down and tried again on hold a further 10 mins now. There seems to have been a new card issued that I don't own and didn't request!! Meanwhile my card has been stopped. Very concerned. Still on hold

  • dibbbling Deb (@dibbbling) reported

    @AskNationwide is there an issue today with services? Have been on hold to the fraud prevention team phoneline for 15 mins so far. Am unable to make any payments today or access funds & urgently need to find out why??

  • rdhillo11 Ravinder Dhillon (@rdhillo11) reported

    @AskNationwide Could I ask how far back I can obtain some banking records please. I made a transaction in 2003 for which I need evidence and wondered if this could be tracked down? Thanks

  • Samanth84119438 Samantha Wood (@Samanth84119438) reported

    @AskNationwide I don’t have a spare £75 at the time of the month when all my bills are being debited. Letting the payment go through & disputing it later doesn’t help me now. I’m shocked Nationwide think this is acceptable. Apparently anyone you’ve used before can take cash whenever they want?!

  • Samanth84119438 Samantha Wood (@Samanth84119438) reported

    @AskNationwide I just rang your fraud line. They won’t help as it’s an unauthorised payment from an organisation I’ve used once in the past over a year ago. This payment was not authorised and I received no notification that it would be taken from my account - it was a total shock.

  • Samanth84119438 Samantha Wood (@Samanth84119438) reported

    @AskNationwide Just wanted to say I'm absolutely disgusted with your company. An organisation is attempting to take £75 from my account (a pending payment) & according to your phone advisor, you won't help - despite the fact the payment is unauthorised & I wasn't notified.

  • LaurieH42303896 Laurie (@LaurieH42303896) reported

    @AskNationwide I’m a Nationwide customer. Today I received a cheque which I need to pay into my account. Unlike other banks it can’t be paid in via the app and can’t even be paid in via the Post Office. So my options are: journey into town to pay in or send it by post. Really? Must do better!

  • imelparkin Imogen (@imelparkin) reported

    @AskNationwide Hi, my ISA isn't visible on your mobile banking app, and I keep getting an error message when logging into internet bank to report this

  • NickBellett Nick Bellett 🌻 (@NickBellett) reported

    @AskNationwide please direct me how to escalate a complaint with regard to your Home Emergency Cover provided by CET? We have water ingress to the kitchen, ruining worktops and electrics each time it rains. Their “fix” has not worked and they refuse to attend again. 1/2

  • KayMill42818881 Kay Miller (@KayMill42818881) reported

    @AskNationwide Travel insurance phone lines now closed on a Sunday. The website to upgrade doesn’t work. Despite putting all my details in it keeps asking for more details. Everything is complete

  • chattingxg6 Chatting Galarza (@chattingxg6) reported

    @AskNationwide Not an option. That's is a glaring gap in your service!

  • ArkseyKeith Keith Arksey (@ArkseyKeith) reported

    @AskNationwide hi. I’m on holiday and have had problems of delayed flights resulting various losses that I will be making claims for to the airline and hotels I won’t be needing to claim from travel insurance unless I have problems with those. But I want you to be aware of this

  • swiftiesscarf13 ailish may✨ (taylor's version) (@swiftiesscarf13) reported

    @AskNationwide hi - I have tried uninstalling and reinstalling the app and i am still getting the same error message as before: 'we're sorry, we're currently experiencing a technical problem. please try again or view our service availability page for more information'

  • surkdidat H (@surkdidat) reported

    @AskNationwide how can my parents pay a cheque in now you have closed their local branch? They have the app, but no access to a printer. I believe some banks you can pay in via a post office, is this an option?

  • ja022103 Bart's Mum (@ja022103) reported

    @AskNationwide @Cinthecountry What other religions do you support besides trans ideology?

  • p9917j Paul Jones (@p9917j) reported

    @BettyJa08291909 I moved to @AskNationwide after having enough of uber woke @HSBC 👍 very happy with the banking app and service.

  • confectionery_c Confectionery Cart (@confectionery_c) reported

    @AskNationwide why is it two branches, online help chat and phone chat won’t help me move an ISA? Please can someone just help me 😢😩

  • Detuned__Radio Detuned_Radio (@Detuned__Radio) reported

    @AskNationwide Hi i have done all of these and it still coming up with the same error

  • KerrRoisin Roisin Kerr (@KerrRoisin) reported

    @AskNationwide hi I have a complete save withdrawal on my credit card for £15! It is unauthorised can you help?

  • Binarymap 🇬🇧-Garry-🇬🇧 ReformUK (@Binarymap) reported

    @BettyJa08291909 @AskNationwide Never had a problem with them.

  • ActualLexLuthor Fruit Basket (@ActualLexLuthor) reported

    @AskNationwide looks like I'm not the only one with a technical problem on the app and on PC browser. Did you find any resolution to this issue?

  • Detuned__Radio Detuned_Radio (@Detuned__Radio) reported

    @AskNationwide Hi yes it is up to date and i have done that too. Itsstill saying "we are experiencing a technical problem. Please restart the app or check out service availability ". The service available thing only started today but its saying its fine

  • liamrafferty85 Liam Rafferty (@liamrafferty85) reported

    @AskNationwide Chip and pin, but didn’t get to the pin stage. He said it wasn’t working

  • liamrafferty85 Liam Rafferty (@liamrafferty85) reported

    @AskNationwide Hi, I’m abroad and my Flexplus card isn’t working. How can I get this sorted?

  • STHLDN1 STHLDN (@STHLDN1) reported

    @AskNationwide Apple take several payments via the exact debit card, so no issues there?

  • STHLDN1 STHLDN (@STHLDN1) reported

    @AskNationwide Trying to authenticate a ‘Now TV’ purchase (via Apple iPhone) but having no luck ‘contacting card issuer’ for authentication? Any issues stopping this request please?

  • nhudspeth Neil (@nhudspeth) reported

    @AskNationwide I searched for your service status page. I later cleared my cookies and searched again with the same result.

  • PerColbeck per colbeck (@PerColbeck) reported

    @AskNationwide hello. Wonder if you can help please. My app won't work. It keeps saying there's a technical problem, close and restart app. I've tried reinstalling it to no avail.

  • Detuned__Radio Detuned_Radio (@Detuned__Radio) reported

    @AskNationwide is the app down? The last 3 days ive not been able to get past the first page "technical issue. Please restart the app"?