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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (24%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Walsall |
Withdrawals | |
| Dunfermline |
Mobile App | |
| Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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A.D.Juhataja #FBPPR 🇪🇺🇪🇪🇫🇮🇬🇧
(@AndyErak) reported
@AskNationwide Please explain the choice of the words "our very own" in relation to PM Johnson in the giant flag tweet. I will think nothing of ending a 25 year customer association if Nationwide intends to lend Johnson legitimacy.
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Adam Brown
(@MrAdamB2010) reported
@AskNationwide anyone in your complaints dept been working?? Been a week since I emailed them and still nothing…
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Dearbhla McEleney
(@DearbhlaMcE) reported
@AskNationwide absolutely terrible customer service, 3rd time saying further delays in our mortgage application and still no further forward and now at risk of losing our house!
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🏴 Under investigation yet again!
(@Welshsprout) reported
@AskNationwide Do you only support England? Where was the flags for the other home nations games? How much was #BorisTheSpineLess paid for this publicity stunt?
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Brettina
(@Brettina10) reported
@Lookinupatstars @AskNationwide @sandettieauto Same thing happened to to me a few weeks ago, I tried reaching out to support they did nothing, then a friend of mine referred me to #cybermonstersecurity on Instagram he resolved it immediately. Check him out I’m sure he can help you out too.
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CFC20
(@cfc123123_) reported
@john3ners @AskNationwide Same thing happened to me few weeks back I contacted support and there was no improvement. Someone on here recommend @rexxytech and they help me recover my hacked account back. His an expert
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Kate Alder
(@kalder9) reported
@AskNationwide hi, how do I download a pdf statement on my Help to Buy ISA? Can’t find it on either app or online banking and need it for mortgage application
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Asma monsa
(@asma_monsa) reported
@AskNationwide hi there I made a payment to Argos and they took it twice by mistake and one payment is now stuck in pending and my balance is overdrawn. Can you please help me remove this so my balance is back up to date??
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rivers
(@IK1994) reported
@AskNationwide I see that you’ve deleted your terrible tweet with Johnson “our PM” stood on your flag. I’m sure he appreciated the opportunity to pontificate but as a customer I did not. I will be closing all accounts with you.
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still can't work out who i am ᐰ
(@peterainbow) reported
@AskNationwide so why would you support a tory PM part of a government who clearly have zero respect for anyone other than themselves
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Jamie Logie
(@Ronnie_woodnt) reported
@AskNationwide missed call- 0800 464 3123, asked for my security info, my cards are being declined at shops? Also unable to access my bank app + receiving calls about NW switching to telephone banking have I scammed? No paper statements in the mail since replacing my cards in Feb
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Dean Morrison #FBPE #RejoinEU
(@BarumDean) reported
from
Hastings, England
@AskNationwide @England @Lionesses You've completely undermined this campaign with your support for a Tory PM who condemns footballers who take the knee to show respect.
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Sue House
(@suethomohouse) reported
@AskNationwide Thank you but I won’t bother as it will make no difference whatsoever. There is no such thing as customer service any more, sadly. Branches are closing all over the country because they do not actually offer a service to the customer.
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Ed Shields
(@EdShields11) reported
@mls4711 @ThatTimWalker @AskNationwide They’ve not been competitive for a while anyway so this’ll help me make the move.
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Dim Wit
(@DimWit00147047) reported
@AskNationwide @ukblackpride Closing my account . You're supposed to be a co-operative . How can you give this government this type of support?
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Andy Abbott . #FBPE Pro eu 🇲🇹🇪🇺
(@Andyxh558) reported
@AskNationwide @ukblackpride I suuprt pride but do not support whst you did as a pr stunt last night
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Charlotte Louise
(@x_Charlotte_ox) reported
@AskNationwide Hi, I changed my direct debit details for my mortgage payments from my HSBC account to my NBS account via a form on your website. The DD has disappeared from my HSBC app but hasn’t yet appeared on my NBS app and the payment is meant to go out on 4th 😬😬
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KS #WATON #SayNo🤚 🏴☠️🐟🦩
(@Shieldmaid8) reported
@MarinaNigrelli @RoseVickers1 @AskNationwide I will not support any institution that tries to make money on the back of rampant populism. #StopFundingHate
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Helen Normington
(@hknormington) reported
@SirBrianClough1 @MarinaNigrelli @AskNationwide I think they may have seen sense. I think they took their tweet down. Probably didn't anticipate the Spaffer in Chief to hijack the "Respect" message. Naive.
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Andy
(@AndyFraser) reported
I'm getting really annoyed with @AskNationwide! I just want to change my address but can't over the phone, I can't visit a branch and trying online just says there are technical issues! Please sort this out before I go elsewhere!
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Les reed
(@Lesreed17) reported
@AskNationwide Dviersity? I have no problem at al with that, but proportionality is necessary - not PC misrepresenting the demographics. THIS is factual "I wonder if those responsible for television adverts realise that 87% + of the population is white? continued...
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Dean Morrison #FBPE #RejoinEU
(@BarumDean) reported
from
Hastings, England
@AskNationwide Do you think Boris Johnson has done anything to promote 'Respect' by condemning English footballers who take the knee? Sorry Nationwide, it looks like you started out with good intentions which you've completely undermined. WTF were you thinking?
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Sue House
(@suethomohouse) reported
@AskNationwide I’m afraid you’ve lost a young customer today. She will be closing her FlexOne account and opening a debit account with another bank. You make it so difficult and she spent half an hour on the phone and got exactly nowhere. In branch is useless too.
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Jane
(@janewakefield81) reported
@AskNationwide I'm trying to put money into my help to buy isa from my new current account but they need a sort code. How can I set this up or set up a payment into this account
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Nigel Vivian
(@nigelvivian) reported
from
Kingston upon Thames, England
@AskNationwide see you took down the tweet glorifying the dishonest self-serving PM. I’ve banked with you for years but now reviewing my arrangement
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Dr. Lucy Lyons
(@LucyLyons) reported
@AskNationwide My credit card expired and I haven’t received a new one. Can you help please?
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Charlotte Louise
(@x_Charlotte_ox) reported
@AskNationwide Hi, I changed my direct debit details for my mortgage payments from my HSBC account to my NBS account via a form on your website. The DD has disappeared from my HSBC app but hasn’t yet appeared on my NBS app and the payment is meant to go out on 4th 😬😬
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HG
(@lufchg) reported
@AskNationwide why is it taking 30 mins plus to see customers on Thirsk? One cashier on, truly awful service.
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Mary Lines
(@MRL2017) reported
@JohnWest_JAWS @AskNationwide If you want to promote something with integrity don’t let BJ near it. He misused it and you lose your credibility and reduce support. If they release again without BJ then we can all support it.
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Ryan kemp
(@ryankemp1978) reported
@AskNationwide Nationwide are a joke! SAR issued over a month a go and still hasn’t been received! WTF are you playing at? Obviously not taking this one seriously! Time for legal advice! Crooks!!!!