Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 12/04/2025 19:30

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (41%)

    Mobile App (41%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (12%)

    Transactions (12%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: City of London, Woodford Green, Newark on Trent, Southampton, London, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford, Hinckley, Reading, Stoke-on-Trent and Alfreton.

Loading map, please wait...
City Problem Type Report Time
United KingdomCity of London Login
United KingdomWoodford Green Transactions
United KingdomNewark on Trent Transactions
United KingdomSouthampton Login
United KingdomCity of London Login
United KingdomLondon Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • gandybjs loadsa (@gandybjs) reported

    @StarlingBank hi. @AskNationwide have told me PTSD isn't a good enough reason to recieve help on their overdraft. What can you do to help a hero in the community? @MetroUK is following my story

  • andyurwin84 Andrew Urwin (@andyurwin84) reported

    @AskNationwide, afternoon guys. Quick question, is there a block making payments to @binance for cryptocurrency using your bank card?

  • Hannahh_Janee55 hannah✨ (@Hannahh_Janee55) reported

    @AskNationwide If you find yourself struggling with money do not take out a credit card if you cannot pay it back! Ask for financial help from friends family and even the university can help and give you advice.

  • chazbalfour charlie🌿 (@chazbalfour) reported

    @AskNationwide hi, i chatted online with one of your employees and they said i would need to speak to someone on the phone about my issue. i know your lines aren’t open til tomorrow, but it’s an urgent Student Finance issue. is there any chance i can talk to someone today?

  • nicelittlestar Rosie ⭐️ (@nicelittlestar) reported

    @AskNationwide @AskNationwide #FlexStudent Use student discount codes/ cards, there are lots out there to help save money on meals, shopping etc

  • lizmelles Liz Riddell (@lizmelles) reported

    @AskNationwide I contacted you Friday to get access to my mortgage online, was due an email / text Saturday, not received anything. Can you assist?

  • kyriacou1 julie kyriacou (@kyriacou1) reported

    @AskNationwide absolutley appauled at how nationwide have treated my daughter today, failed her when she needs the support the most getting ready to head to university and failed by the bank she's been with for 6 years what happened to customer service #@AskNationwide

  • leadbyfllw fllw2lead - https://rb.gy/tc4egt (@leadbyfllw) reported

    @Visa & @AskNationwide between these two, completely useless! No customer protection at all, dump them as soon as you get the chance. They're in cahoot with dodgy merchants to fleece customers. Flaming useless, shoddy service, zero customer protection.

  • nav_sl90 Nav (@nav_sl90) reported

    @AskNationwide Hi, I've received a letter from @santanderuk stating I haven't made two direct debit payments from my Nationwide account. I have called them and they can't see an issue they said and have advised to get in touch with you. Can you help please?

  • sarah42433972 sarah (@sarah42433972) reported

    @AskNationwide hello- can someone help me please?

  • royezzel kojogn (@royezzel) reported

    @AskNationwide @AskNationwide Don’t ignore your personal and academic problems. Problems will often get worse if they are not directly addressed. Procrastination can lead to a small problem getting much worse. Get help when you need it. Speak to your course instructors and advisor #FlexStudent

  • leadbyfllw fllw2lead - https://rb.gy/tc4egt (@leadbyfllw) reported

    @AskNationwide Nick, I'm not holding out for much. Already been given pretty daft, unhelpful responses. You can check with reference 00003960252. Tired of the rubbish. Clearly, customer protection isn't part of your offering.

  • Hannahh_Janee55 hannah✨ (@Hannahh_Janee55) reported

    @AskNationwide @AskNationwide #FlexStudent If you find yourself struggling with money do not take out a credit card if you cannot afford yo pay it back in the long run! Ask for financial help from friends family and even the university can help and give you advice.

  • gregsawyerefl Greg (@gregsawyerefl) reported

    @AskNationwide Website

  • mxrnies CryptoMarnie ❤️ (@mxrnies) reported

    @MolloySeany @AskNationwide If you actually need help drop me a DM, i can get a Binance representative to reply Directly to help withdraw via FIAT (into your bank) Or Follow so i can DM, Binance does not seem to be helpful on Twitter. They will give an automated response

  • gregsawyerefl Greg (@gregsawyerefl) reported

    @AskNationwide I have just tried to switch with your online service but after going through the process to get to the photo of myself, it says unable to complete due to low memory - twice!

  • huntersserenity 🌟oswin🌟strawberry milkshake updating!🌟 (@huntersserenity) reported

    @AskNationwide #FlexStudent @AskNationwide before buying the books you need for your course, check if anyone from a year above is selling their copies - you can often get them for a lot cheaper, and selling them again when you're done can help another student down the line!

  • royezzel kojogn (@royezzel) reported

    @AskNationwide Don’t ignore your personal and academic problems. Problems will often get worse if they are not directly addressed. Procrastination in any of its many forms can lead to a small problem getting much worse. Get help when you need it. Speak to your course instructors #FlexStudent

  • Cause_4_Effect Michael Hodgson (@Cause_4_Effect) reported

    Last month I spent a good few hours sorting stuff out re @AskNationwide payments, as their internal processes wouldn’t let me do what I actually wanted. This month it turns out they DID, costing me quite a lot of cash along with the wasted time. And more wasted time to fix it.

  • FrankieTheSkin FrankieTheSkin (@FrankieTheSkin) reported

    @AskNationwide Why can't I see payment references anymore on the online banking website or in the app? I'm supposed to receive a verification code via deposit of 1 penny, but instead of the code I just see the payer's name repeated in the description column.

  • chrisbarialewis Chris Baria-Lewis (@chrisbarialewis) reported

    @AskNationwide Hi there, a Nationwide customer sent me a payment at 8:30pm and still hasn’t reached my account. Concerned as it was a sale of an item. Are there problems with payments at the moment?

  • AdvancedRealism Patrick (@AdvancedRealism) reported

    @AskNationwide Buy an air fryer. More healthy and easier to clean / maintain than pans. Uses less oil too so keeps costs down!

  • gandybjs loadsa (@gandybjs) reported

    @firstdirect hey. So I hate @AskNationwide because they think PTSD isn't a good enough reason to help with my overdraft. I see you offer 0% on overdrafts of £250 and less. Would you consider helping a new customer so he can pay of the debt?

  • wickedraver caroline (@wickedraver) reported

    @AskNationwide Can't access my account online to report some transactions I can't explain. Phone lines are closed too . What else can I do

  • zyrxet Rishi Purkayastha (@zyrxet) reported

    @AskNationwide @lydss_121 Contactless isn't working for me as well. What's the solution?

  • FanofGodfather The Boss (@FanofGodfather) reported

    @AskNationwide Hi I've opened an account but couldn't provide a copy of my ID as no camera on my pc, can I upload it once when I can login to the account or is it possible to do it via the banking app ? Thanks

  • FanofGodfather The Boss (@FanofGodfather) reported

    @AskNationwide It was a sole Flexaccount. Going to branch isn't a problem, I would have preferred a warning to say if you skip the ID part then you would need to go into branch.

  • GayerStuart Stuart Gayer (@GayerStuart) reported

    @AskNationwide hope you can help I have lost my 2 children’s paying in books and need fresh ones sent but I was kept on hold 3 times today without being put through to the correct department .Help…

  • lambdam22 Dakota James Lamb (@lambdam22) reported

    @proogs @AskNationwide Oops...DM ghost_hackathon on Instagram..he will help you out..this so called support service won't help you out...

  • mumofboys27 💜 Laura anne 💜 (@mumofboys27) reported

    @AskNationwide #FlexStudent best thing I ever did was get a slow cooker. Being strapped on cash and time for cooking. You can stick on a meal that morning and have it ready for the end of the uni day. Saved me alot of time and cleaning up and more important ££'s as could freeze left overs