Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 02/01/2026 17:05

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Website (31%)

    Website (31%)

  2. Login (28%)

    Login (28%)

  3. Mobile App (27%)

    Mobile App (27%)

  4. Transactions (10%)

    Transactions (10%)

  5. Withdrawals (3%)

    Withdrawals (3%)

  6. Transfer (1%)

    Transfer (1%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Islington, Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford, Preston, Royal Leamington Spa, Leeds, Swadlincote, Walton-on-Thames, Tonbridge and Winchester.

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City Problem Type Report Time
United KingdomIslington Website
United KingdomSutton Coldfield Transactions
United KingdomCity of Westminster Website
United KingdomBraunton Login
United KingdomMontrose Login
United KingdomTaunton Login
Map Full Outage Map

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sh4rpy1 Sam Sharp (@sh4rpy1) reported

    @AskNationwide Doesn’t really help on payday though does it

  • chaptersofkate chaptersofkate (@chaptersofkate) reported

    @AskNationwide Due to these problems I can’t transfer correct funds before standing orders come out. Will this effect my credit score? Will putting cash on my card work?

  • James48789652 James (@James48789652) reported

    @mightyroyals @AskNationwide @bert_racer No cap nationwide is the worst bank smh nearly every month there is an issue

  • HarrisonG2512 Harrison Gardner (@HarrisonG2512) reported

    @AskNationwide Do we know when the payment issue will be fixed?? Got almost £100 waiting to come into my account.

  • EllaaB90 Ella (@EllaaB90) reported

    @AskNationwide It’s getting a bit ridiculous, today is most people’s pay days. How long is this issue going to be unresolved ? My travel card runs out today, how can I get to work?

  • rebeccaaduke Becca Duke (@rebeccaaduke) reported

    @AskNationwide when will the issue with incoming payments be resolved? The money needs to be in my account by midnight or my mortgage and other bills won’t be paid and I will then be penalised by my mortgage company for your systems continuous errors

  • EmilyJParsonage EmilyJParsonage (@EmilyJParsonage) reported

    @AskNationwide starting to lose count of the number of issues in the past 4 months. A reoccurring issue clearly needs to be rectified and customers deserve compensation for their trouble!!

  • mjha001 mel (@mjha001) reported

    @AskNationwide Do your company seriously never learn anything from past issues? This has happened nearly every month for the past few months It's not good enough really, is it? Whoever is in charge of your website needs a serious talking to about how to manage it.

  • SteveAttw00d Steve Attwood (@SteveAttw00d) reported

    @AskNationwide Your systems are archaic and failing customers. Complaints procedure is not working and I feel short changed as I upgraded to Flexi Plus and now given the privilege of paying for poor service.

  • trickydicky1976 Richard Russell (@trickydicky1976) reported

    @AskNationwide Your mobile banking app appears to have stopped working now....

  • skiingrhino 🚴🏻‍♂️ Paxo ⛷ (@skiingrhino) reported

    @AskNationwide So you spend the past 12 hours working on making sure money can go out of accounts while keeping hold of ALL the incoming money. Why am I not surprised?

  • OfficialWizzG WizzG (@OfficialWizzG) reported

    @AskNationwide why can I not get through to anyone. I'd like to leave nationwide but I might run into a problem.

  • fazandtubz fatzandtubz #sw (@fazandtubz) reported

    @AskNationwide This is ridiculous 😡 10.30 this morning money was transferred to my account it’s now 16.44 and still nothing in my account 😡😡😡 what the hell is going on with this “ technical issue “

  • daigo_smith Daigo Smith (@daigo_smith) reported

    @AskNationwide This is awful service. I'm waiting on a payment into my account that I need. When will the issue be resolved? How can I make a formal complaint please @AskNationwide #Nationwide #complaint

  • kellycoombs21 Kelly Coombs (@kellycoombs21) reported

    @AskNationwide Appalling service again around pay day can’t pay my phone bill now even though I have transferred the money 🤬

  • SaraxMakeUp JustynaKrolakUk (@SaraxMakeUp) reported

    @AskNationwide I'm tired of your service. I waiting for my money since 10 o'clock in the morning. Newer ever other bang bring so much problems like you are . This is getting out of hands .

  • My6Percent My6percent (@My6Percent) reported

    @AskNationwide I wanted to understand whether I ought to move banks as I was worried about the regular errors with payments. Your automated response just makes matters worse.

  • Chayforester Frosties (@Chayforester) reported

    @AskNationwide you cause these issues every week for a laugh??

  • parkercaz65 Carol Gray (@parkercaz65) reported

    @AskNationwide This is getting ridiculous now it’s 4.30pm and still no access to my funds to top up my gas and electric it’s starting to get dark soon. Nearly 40 years I’ve been banking with Nationwide and you keep screwing things up

  • goodtoknow70 deano (@goodtoknow70) reported

    @Deadly1976 @AskNationwide Run away mate they are shocking I needed help during covid and was told to stop hassling them!!!!

  • Chantel34243895 Cheerylfc (@Chantel34243895) reported

    @BarclaysUKHelp do you offer a service better than @AskNationwide

  • 312mju Martin Underwood (@312mju) reported

    @AskNationwide My standing orders, direct debits went out. I’m sure nationwide are fixing the issue. Yes it’s frustrating, but surely if you need to pay things like shopping. Can you not access cash at a cash machine

  • Dazp79 Darren Payne (@Dazp79) reported from Mickleton, England

    @SweetHoneyGem @AskNationwide I left Halifax for similar reasons and charges. The replies I've had are from people that can't do anything about it unfortunately but Nationwide service to customers stink to be honest. And the time it has taken to reply suggest that higher powers told it's people to ignore us

  • Bobb0__ Dave (@Bobb0__) reported

    @AskNationwide @MrMarcEllison1 There's no point you'll just tell me to log a complaint, I've already logged 2. It's going to start getting dark soon I live alone and I'm going to have to start throwing food away as the fridge has been off all day. You've offered no help whatsoever.

  • Harryshiel Harry Shiel (@Harryshiel) reported

    @AskNationwide The funds were there Marcus and the payment failed. I just tried again and it went through, so there must have been an issue with this earlier today also.

  • k12ddo Dan Kidd (@k12ddo) reported

    @connelhooley @AskNationwide I’d hope so, just not great that in the 4 months I’ve been with Nationwide this is the 4th time they have had problems

  • DavidCroucher76 David Croucher (@DavidCroucher76) reported

    @AskNationwide I do hope technician are going to be working on this until it’s fixed notgoinghomein35minstimeand pickingupin the morning this fault should have been dealt with hours ago sort it out your quick to enforce chargeI hope you are going to cover all my expenses tomorrow

  • russgreeno Russ Greeno (@russgreeno) reported

    @AskNationwide That Windows 2000 server needed a to reboot?

  • GeordieDavie72 David Liddle 💙🔴⚪️ (@GeordieDavie72) reported

    @LauraJ8338 @AskNationwide That’s not good at all. I’ve not used any of the mainstream banks for years now. Wouldn’t touch any of them. Never had any problems with either of those I mentioned. Even get paid a day early with Monzo :-)

  • MakR2019 MĀKRM (@MakR2019) reported

    @AskNationwide Hmmm I recall the BS saying they did not feel my complaint stands when I reported this issue in Dec 21/Jan 22. Today my bank account shows the error I screen shot this in case my BS call me a liar again. I cannot see my payments made or my DDs......