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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (32%)
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Login (29%)
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Website (25%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Horsham, Hayes, High Wycombe, Congleton, Elgin, Dunstable, Andover, Milton Keynes, London, Manchester, Skipton, Caterham, Plymouth, Ipswich and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Horsham |
Login | |
| Hayes |
Transactions | |
| High Wycombe |
Website | |
| Congleton |
Transactions | |
| Elgin |
Login | |
| Dunstable |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Rachael 🐸
(@rachsul92) reported
@AskNationwide is the internet banking app down? It won’t let me transfer money but the service status says no problems
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Matt
(@19matt7627) reported
@AskNationwide Is the app down? No balance info.
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OhMa
(@OhMaBand) reported
@AskNationwide it seems the app is down. Accounts not displaying correctly and payments can't be made.
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HG
(@lufchg) reported
@AskNationwide why is it taking 30 mins plus to see customers on Thirsk? One cashier on, truly awful service.
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Kjproc
(@KarenProcter8) reported
@AskNationwide @Cinthecountry So disappointed that you still see fit to work with Stonewall. Seems like I'll have to look for a service provider that doesn't work with orgs that misrepresent the law.
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Adam
(@admdly) reported
@AskNationwide Still no answer - over 30 mins. It's an issue with a missing ISA account from Internet Banking - I raised this by secure message and they advised calling to get it resolved.
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Alvin Whiting
(@MrStardust23) reported
@AskNationwide Why do you have to virtue-signal about EVERY issue?
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Shaun McDonald 🇪🇺 🏴
(@smsm1) reported
from
Ipswich District, England
@mcknut @Zarch1972 @AskNationwide I'm hoping the agile export on days like today will help counteract the higher import costs. Underlying issue is high gas costs and high proportion of gas used to power the grid at the moment, combined with low wind. Had a year or two of good prices due to low demand.
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Lucas Joshua Blake
(@LucasJoshuaBlak) reported
@AskNationwide I’m having trouble with your app, I cannot access my accounts ?
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𝕍𝕚𝕔𝕜𝕚 𝕊.
(@vix_2012) reported
@Etha0011 @AskNationwide I've got the same issue.
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TheFuture
(@TheFutu47271266) reported
@AskNationwide I never received my customer number
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Alvin Whiting
(@MrStardust23) reported
@AskNationwide I don't need anyone in your adverts to look like me. I don't need to virtue-signal about BLM. I just want a decent interest rate and customer service.
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BL Sports
(@BLSports7) reported
Another **** #nationwide ad. Nothing changes. @AskNationwide
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Jason Artemis, aka Termy
(@Termy) reported
@AskNationwide Hi! Payment information cannot be displayed on both Internet banking website and app. Is there an outage? Thanks!
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Rob M
(@RobM13452721) reported
@AskNationwide Hi. Both a telephone operator and chat person told me today if I travel against Fcdo advice to a red or amber country I will not be insured. The website says otherwise? As long at not advising against "all travel". Can you clarify? For USA Colombia and Mexico?
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.
(@n0s40r) reported
@AskNationwide app is broken, won't show balances pls fix, I'm waiting on an urgent incoming payment..
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Asma monsa
(@asma_monsa) reported
@AskNationwide hi there I made a payment to Argos and they took it twice by mistake and one payment is now stuck in pending and my balance is overdrawn. Can you please help me remove this so my balance is back up to date??
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joe
(@glasgowderbyday) reported
@AskNationwide what’s the deal with the app today ? All balances seem to have disappeared and it won’t allow me to transfer money That’s been easily half an hour now not great service and very inconvenient
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Jason Artemis, aka Termy
(@Termy) reported
@AskNationwide Only tried accessing the site just now, and it does look like others are having the same error message as me popping up!
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Dearbhla McEleney
(@DearbhlaMcE) reported
@AskNationwide absolutely terrible customer service, 3rd time saying further delays in our mortgage application and still no further forward and now at risk of losing our house!
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ethan
(@Etha0011) reported
@AskNationwide Correct. Seems to be a known issue as there’s a red notice in the app now
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Edward Longworth
(@Superted47) reported
@AskNationwide Banking App not let me get passed "we sorry, but we seem to be experiencing a technical problem" but the server status says services working normally. Typical Nationwide useless at providing a banking service that is usable.
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Edward Longworth
(@Superted47) reported
@AskNationwide Last few days no access constantly down.
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Alvin Whiting
(@MrStardust23) reported
@AskNationwide You know exactly what. As a customer of 35 years, I just want you to look after my money. You currently provide garbage interest rates but you have something to say about everywhere (TV, social media) about every social issue. Pathetic virtue-signaling.
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Harry Cheesman
(@cheesman92) reported
@AskNationwide hey, I need to send a pdf of a statement to verify something with a website. Is there a way of getting one that’ll show pending transactions? If not can I request a pdf statement outside of the normal monthly ones?
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Michael Igoe (He/Him)
(@michaeligoe) reported
@AskNationwide Can I raise this as a serious issue. There are no circumstances where I should have control over my wife’s spending.
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Steven A. McKay
(@SA_McKay) reported
@AskNationwide Hi, I tried to setup an account for my 13 year old daughter about two weeks ago but have been unable to complete it. I have no idea what you want from us in terms of ID, you saw her passport and are emailing her instead of me about it. Can someone help?
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Sue House
(@suethomohouse) reported
@AskNationwide I’m afraid you’ve lost a young customer today. She will be closing her FlexOne account and opening a debit account with another bank. You make it so difficult and she spent half an hour on the phone and got exactly nowhere. In branch is useless too.
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ethan
(@Etha0011) reported
@AskNationwide All balances are showing as not available, seems you must have a tech issue?
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Sam Kimble
(@SwirlySamKimble) reported
@AskNationwide Any update? Not great service is it. Been waiting all day. £200 unaccounted for