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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Login (28%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Islington, Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford, Preston, Royal Leamington Spa, Leeds, Swadlincote, Walton-on-Thames, Tonbridge and Winchester.
| City | Problem Type | Report Time |
|---|---|---|
 Islington |
Website | |
| Sutton Coldfield |
Transactions | |
| City of Westminster |
Website | |
| Braunton |
Login | |
| Montrose |
Login | |
| Taunton |
Login |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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David Booth
(@2SmoothBooth) reported
@AskNationwide Triple Access account closed today. Used my ISA allowance with Santander. Unfortunately missed out on their 2.75% eSaver as I made the mistake of waiting for you to increase your savings rates. Will be moving the rest of my savings elsewhere this week! Thanks for nothing!
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Eve Joy Wilson
(@evejoywilson) reported
@AskNationwide I am abroad and need to transfer money from my nationwide account to an account I hold with another bank but have lost my normal sim - so only have emails and whatsapp. Can you help urgently?
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Jason Derulo
(@chino199716) reported
@evejoywilson @AskNationwide Mine too got same issue recently but @blay_Cybertech on twitter helped me out. Message him now
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Iain Halliwell 💙
(@ihalliwell) reported
@AskNationwide We recently wrote to let you know you have money in an account that is currently restricted. To access your money, just give us a call on 0800 085 3607. Can't reply to your text and no one answers the phone , enjoy my money
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LUDDERS(@🏡)
(@Ianludders) reported
@AskNationwide I have changed the batteries on my card reader but it is still not working how do I get a replacement
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Heidi 💙
(@Norfolk_Mum_3) reported
@kennyhiggs @AskNationwide There's very little reward, if any, for being a loyal customer these days.
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Angemala
(@Angemala1) reported
@AskNationwide In other words... Too ******* bad? I NEED to access MY money but because I don't have your stupid card reader, I'm screwed? Well that's great customer service. I will be switching away, ASAP and making sure no one switches. No wonder you give £200. I'd pay 200 to AVOID nationwide
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Mike Batho
(@BathoMike) reported
@kennyhiggs @AskNationwide I've been with Natiowide for about 40 years. I too would like a little bonus for being such a devoted customer.
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Justine
(@bean0509) reported
@AskNationwide Hi, I called the HR number and the automated voice said the phones aren’t working and to email, and I couldn’t make sense of the email address. Could you send it to me please?
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David
(@DavidFromRoI) reported
@AskNationwide hello, @RevolutApp sent a payment to my nationwide account on Friday night/Saturday morning at 12:05 but it has not arrived in to my account as of yet. I’ve had many poor chats with nationwide and they’ve said it’s a revolut issue as no payment is showing. (1/2)
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Tom Adams
(@Suprised_Toast) reported
@AskNationwide Ah shame, seems bit silly though as it's a win for everyone and you'll basically make the money back within 18 months or lose a customer to another bank. Odd one that. Thanks
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David Booth
(@2SmoothBooth) reported
@TonyGilesSport @AskNationwide Exactly mate. Santander 4.2% 2 year ISA. These offer nothing. Complete waste of time banking with these now. They're so far behind its untrue. Easy access account with Santander paid 2.75% before it became oversubscribed, best these can do is a ltd access at 2.1%. Best moving!
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sharon amanda
(@sharon_amanda4) reported
@AskNationwide I already have an instant access one, and just wanted to know the interest rate and if there was a better option
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Jonathan Blackford
(@jonblackford79) reported
@AskNationwide It says “we’re currently experiencing a technical problem please try again or view our service availability page” when I go to that it says all is normal
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Kenny Higgs
(@kennyhiggs) reported
My bank is offering £200 to people who switch their accounts over to them. I've been a customer for 10 years (2 savings accounts, current account & mortgage) and if they've got plenty of money sloshing about I think they should pay me £200 to stay. How about it @AskNationwide?
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Justine
(@bean0509) reported
@AskNationwide Like I said, it didn’t make sense. I think I’ve found it now. Wrote down what made sense, sent an email and got a reply saying ‘this mailbox isn’t monitored’ so I think it’s the right one.
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Alexandra Lowit-Haddon
(@AlexLowit) reported
@AskNationwide I’ve tried it on my phone and on two different browsers on my laptop but still has the same technical problems message.
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Angemala
(@Angemala1) reported
@AskNationwide Pick one up in branch... Which are all closed now. Just like the phone lines. 🤡 I can't transfer to an account via debt card. Ergo, I cannot access my money at this time in the way I need. Never had this with any other bank. You need other options, especially for emergencies
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David Booth
(@2SmoothBooth) reported
@dame237 @AskNationwide I wouldn't bother. Far better interest rates to be found elsewhere. Even Santander are superior to this lot now. They recently had an easy access account paying 2.75%. Shop around, don't waste your time and money with this lot.
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Lyndsey Read
(@Readie_lou) reported
@AskNationwide when will nationwide join others and allow cash deposits at the @PostOffice for customer convenience?
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Gogger
(@Gogger16) reported
@Angemala1 @AskNationwide OMG, I just had the EXACT same issue! Opened an account an no card reader sent with card and PIN. Needed to make payment and couldn't. Why can't I just use biometrics on phone!? Complaint submitted and when £200 credited to my account I'm switching back to old bank straight away!
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Alan Richards
(@arichards_Saruk) reported
@AskNationwide Why can’t it be done electronically then. This is of no help at all. The letters will not arrive it time and we are not back in the UK until December. Not a very caring organisation
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Angemala
(@Angemala1) reported
@AskNationwide I don't have a stupid card reader. 😐 I don't want to have to use a stupid card reader at all. I need to be able to access my money urgently.
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Craig
(@baldywaldo) reported
@AskNationwide just to confirm, I am currently a FlexAccount customer, if I upgrade to the FlexPlus account, I am NOT eligible for the £200 bonus?
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Angemala
(@Angemala1) reported
@AskNationwide switched to nationwide, got the £200. Already regret it. Any chance you can take the money back and switch me back? I can't access my money and I urgently need to... But your lines are closed. 🤡🔫
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Jonathan Blackford
(@jonblackford79) reported
@AskNationwide is there an issue with your app keeps saying service issues but the service checker says no issues ?
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Guy P Deakins
(@neurogardener) reported
@kennyhiggs @sunflower_bill @AskNationwide That's not growth though. New customer means they can generate more money from thin air because that new person has implied potential whereas you Kenny, are a spent flush with very little value. That's economics that is.
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David Ellis
(@davidellisfan) reported
@AskNationwide I saw 06:00 and immediately thought AM (especially as most website maintenance jobs are usually overnight)...a real pain the site being down for two whole days, but thanks for the prompt reply.
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David
(@DavidFromRoI) reported
@RevolutApp say it’s a @AskNationwide issue and I’m sure it is too because last time this happened it turned out it cleared a few hours after lodging a call to Nationwide. Question is, will this payment clear today or do you process payments on the weekends???? @AskNationwide
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ColinQ
(@ColinQ20) reported
@AskNationwide From NW. "Nationwide Building Society advised us that you have a debit card with them but you did not tell us . Therefore, we would advise that you contact them directly to resolve this issue."