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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Swadlincote, Glasgow, Rotherham, Islington, Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford, Preston, Royal Leamington Spa, Leeds and Walton-on-Thames.
| City | Problem Type | Report Time |
|---|---|---|
 Swadlincote |
Login | |
| Glasgow |
Mobile App | |
| Rotherham |
Mobile App | |
| Islington |
Website | |
| Sutton Coldfield |
Transactions | |
| City of Westminster |
Website |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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MARK NEWING
(@newingski777) reported
@AskNationwide once again a lack of communication regarding the situation, do you think customers check the app before sending a payment, you need an automated text sent out when online facilities are delayed or not working, once again this is another failure by you
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Jem
(@MissPuddles91) reported
@AskNationwide having been a good customer of yours since 2012. And with the on going issues I want to close my account. Do I need to go into the bank or can I do it online?
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Paolo Di Cera
(@PaoloDc97) reported
@AskNationwide So, just have a quick question… you guys are saying “Nationwide fees and charges will be refunded” but the problem here is the fees the people are expecting are not from you. Will Nationwide responds for all this fees?
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Eamonn Devaney
(@EamonnDevaney) reported
@AskNationwide any chance of an update with the payment problem. I think it’s disgusting you do not message us advising of a problem but message instead about payments that might be missed because there is not enough money in account
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Chloe
(@ChloesPJs) reported
(Yes I’m aware that my opinion of most banks is that they are slow and outdated but the pure fact that I can do EVERYTHING I want to on @monzo’s app and I can’t do some of the basics in the @AskNationwide app says a lot) I’m quite open about my opinion as you can tell.
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Camilla W
(@CamillaWatkins_) reported
@AskNationwide seriously stop paying your bosses disgusting bonuses and start sorting out the banking. This is utterly shameful service. You're not even compensating people properly. Plus your pathetic attempt at getting new customers shows how little you care current ones.
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Paul Nuttall
(@PaulNut15044017) reported
@AskNationwide Here we go again shocking service
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Lee Bradley
(@LJB_86UK) reported
@AskNationwide hi, when are you going to sort your systems out so we don't have this payment issue every 2 weeks? Bit ridiculous isn't it? Once is fair enough but 3 times in such a short period of time!
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Helen Scott 💙
(@helenscott72) reported
@AskNationwide I’ve transferred funds from my savings to pay for work on my car. I can’t get my car back until I pay!!!! Any timescale for a fix. Made the transfer over 2 hours ago and it’s still not showing in my Co-Op account
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John Fuller
(@johnfuller14) reported
@AskNationwide I need to get a credit I sent to my account to pay a scheduled payment . When this problem be resolved?
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CC Hogan, Author, Narrator, Podcaster
(@Its_CCHogan) reported
@ryanmckinna @daniellemaher13 @AskNationwide Really? I have an RBS account - they quite famously have had huge problems over the years.
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Lauren Roy (McLardy)
(@LMCFD94) reported
Never known a bank as **** as @AskNationwide unable to send any payments coz they’re being held in a queue. Absolute liberty
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Dave
(@Bobb0__) reported
@AskNationwide @Ann1e___ I've been sitting with no electricity all morning you've ignored all of my tweets, you'll probably ignore this one. The lack of help for its customers from Nationwide is shameful.
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Kev Dakin
(@2012_Kev) reported
@AskNationwide @DZL_2004 Fix the often encountered, never explained, consistent problem you have then. You dismiss peoples angry responses, with bland “cut n paste” PR comment, but you fail to comprehend the upset you cause, and continue to do so.
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Connor Parry
(@stnrgy) reported
@AskNationwide over an hour and still nothing… not even a reply! WTF! #shitbank #shitcustomerservce #badcustomerservice
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Glasgow Travelling
(@ggowtravelling) reported
@emjanerx @captainhaddocks @AskNationwide The same intermittent problem for the last 6 months but does seem broader than Nationwide this time as Halifax group also experiencing issues
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Adele Greig
(@MrsGreig15) reported
@AskNationwide What time is the issue expected to be resolved I have bills to pay and my wages are not in my account l. This is absolutely shocking service
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ryan mck
(@ryanmckinna) reported
@Its_CCHogan @daniellemaher13 @AskNationwide Never known them to have an issue. Same with First Direct. Certainly not to this extent where it’s happened 4 times in 3 months with absolutley no resolution to be seen. RBS haven’t made headlines for failing to give people their money, at least not as often as NW
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ryan mck
(@ryanmckinna) reported
@Its_CCHogan @daniellemaher13 @AskNationwide No problem, you made it really easy but sounding like a bigoted ******** who thinks he’s better than everyone. Oh look at me I know all about what bank is good and you people dont. I run a podcast. Lol
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Heather
(@Heather57209164) reported
@AskNationwide ANOTHER Nationwide payment issue means my monthly pay has not arrived in my account. Not brilliant with bills due today.
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harry wheeldon
(@harrywheeldon93) reported
@AskNationwide when will your service be up and running again
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Bennito
(@be87808) reported
@AskNationwide Ashley the issue is money going out and no money going in
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Tara
(@Tara53791656) reported
@AskNationwide How long before you sort payment problem out. This is a joke becoming a weekly thing with this bank
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Korin Grant
(@kg53) reported
@AskNationwide re home insurance …I’ve tried to make online claim for storm damage…website says I should receive confirmation email but it’s two days later and not come through…should I wait or try again?
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ryan mck
(@ryanmckinna) reported
@Its_CCHogan @daniellemaher13 @AskNationwide Have had an RBS account for business for 5 years and a Nationwide account for same length of time for personal use. Have never once in my life had this issue with anyone but NW. but of course the king of banking here everything he says should be taken as gospel. Get lost dude.
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Lz Or Genna 👨🏾🦯
(@LZ_MAGS) reported
@AskNationwide this ‘issue’ seems to happen once every month?!? whats going on!
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CC Hogan, Author, Narrator, Podcaster
(@Its_CCHogan) reported
@sassievamp @daniellemaher13 @AskNationwide I haven't kept a count, but Barclays went down in January which caused me a big problem. Their banking tech is just as complicated as others. They might have fewer facilities (no business accounts), but each facility is the same as other banks.
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Haz Tearnan
(@HTearnan) reported
@AskNationwide My phone is getting cut off because you won't process a payment. Rubbish service
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adam
(@adamoc23) reported
worst bank ever @AskNationwide guess I'll wait for you to fix your terrible systems to access my own money. Can't restock the house with supplies now, and got to hope you fix your problems so I can pay my bills tomorrow 🤬
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Author L.W. Hawksby The Narcissist Hunter
(@LWHawksby) reported
@AskNationwide I dont need to sign in to see thousands pounds sitting in your ether making you money. I need you to make sure you fix the issue so my (and everyone elses) money comes & goes as it should. Advise me when all flowing pls.