1. Home
  2. Companies
  3. Nationwide
Nationwide

Nationwide status: access issues and outage reports

No problems detected

If you are having issues, please submit a report below.

Full Outage Map

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 28% Login (28%)
  • 26% Website (26%)
  • 26% Mobile App (26%)
  • 12% Transactions (12%)
  • 6% Transfer (6%)
  • 1% Withdrawals (1%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Weymouth, Greenock, Aldershot, Letchworth Garden City, Stafford, Manchester, Liverpool, City of London, London, Southampton, Colchester, Nuneaton, Reading, Hackney, and Milton Keynes.

CityProblem TypeReport Time
Weymouth Mobile App 2 hours ago
Greenock Login 7 hours ago
Aldershot Mobile App 11 hours ago
Letchworth Garden City Transactions 1 day ago
Stafford Transfer 1 day ago
Manchester Mobile App 1 day ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • 00dubbb
    00 (@00dubbb) reported

    @AskNationwide how is a phone call gonna fix your app not loading? i ain’t a IT specialist

  • JJones87684337
    J Jones (@JJones87684337) reported

    @AskNationwide Your banking app is not working properly. People cannot log in.

  • garygfox
    Gary Fox (@garygfox) reported

    @AskNationwide There is a problem with the new look internet banking - unable to download statements using Firefox. When switch back to original view then can download statements. It works ok in Chrome

  • WCardale6746
    William Cardale (@WCardale6746) reported

    @AskNationwide Hello, I tried to visit your stevenage branch recently in the afternoon and the atms were both switched off and the branch had shut early. Please could you let know if the atms were switched off due to issues as it was an inconvenience to me

  • spinneywoods
    Darren Woods (@spinneywoods) reported

    @AskNationwide must say very unhelpful with a concern about my account not good customer service

  • salliejane9
    Sallie-Jane Edwards (@salliejane9) reported

    @AskNationwide still awaiting for passnumber I can read, pin number, the app is down and arti is useless, plus there's no email address, so how do we use the bank?

  • uncle_carl1
    Carl (@uncle_carl1) reported

    @AskNationwide So far your online service has required me to log in five times in ten minutes, won't allow me to convert my account and has a broken link to the page where I'm supposed to be able to . Online chat has no-one available either. Best possible service? Really?

  • SowtonMark
    Mark Sowton (@SowtonMark) reported

    @AskNationwide How do I find out if you have blocked a genuine website after a previous hacking. I am NOT calling Customer Services.

  • ourtrace89
    ourtrace89 (@ourtrace89) reported

    @AskNationwide are very close to losing me as a customer to renew my mortgage with them. Trying to set up the mortgage manager online and the only way I can do so is by calling them, calling into branch or by post! So frustrating!!!!!

  • Claire__McClean
    Claire McClean (@Claire__McClean) reported

    @AskNationwide Oh and despite what you are paying Dominic West a fortune to tell us on your adverts you are closing branches down. I no longer have any idea where my nearest one is!

  • BenFowler2
    Ben Fowler (@BenFowler2) reported

    @AskNationwide is your app services down ? Also tried to call and told you can’t answer the call due to unforeseen circumstances ? What’s going on

  • BCJONeill
    Barry O'Neill (@BCJONeill) reported

    @AskNationwide Maybe you could just pass it on for me in true customer focused tradition Nathan?

  • Cakecrumbs49
    Cakecrumbs (@Cakecrumbs49) reported

    @AskNationwide Any news on when the St. Neots branch will be opening again? I have walked into town twice, last week (I think) and today, it was shut both times for maintenance. Your branches website says it is open!

  • Claire11152715
    cni (@Claire11152715) reported

    @AskNationwide hi app is down when will this be fixed please ?

  • TimMcElligott4
    Timmy Mac (@TimMcElligott4) reported

    Last year @AskNationwide gave me £50 as a thank you Today they sent me an email telling me my account has been closed!! WTF!!! What about the money, including the £50, I have in it?????

  • http_nch
    nch_ (@http_nch) reported

    @ethanms10 @AskNationwide @AskNationwide Mortgage manager certainly seems to be down and has been all weekend as far as I can tell.

  • katherine_stead
    Katherine Stead ❤️🌈 💙 (@katherine_stead) reported

    @AskNationwide Hi, what is the issue with making payments to someone? Thanks

  • krupalb
    krupal (@krupalb) reported

    Very concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...

  • Sid50794535
    Sid **** knows what the numbers are about (@Sid50794535) reported

    @Loopify I tried to take £3k out of @AskNationwide same **** …

  • LeighJonathan
    Jonathan Leigh (@LeighJonathan) reported

    @AskNationwide Nationwide say the website changes are in response to customer feedback. I'm a customer and I was not asked! The new online account format is appalling: the transaction type, description, and reference are not visible at a glance. Please leave the old format as an option.

  • CarolKetchley
    Auntie Carol (@CarolKetchley) reported

    @GuruGryff @AskNationwide Martin Lewis always recommends First Direct for their customer service.

  • TheOldDear
    Vivian Brickell (@TheOldDear) reported

    Day two of no pension in @AskNationwide account. ‘Chat’ useless - twice. Phone calls ‘nobody to take your call’ - they don’t accept emails They aren’t having problems as ‘Emm’ apparently investigated. DWP confirm money sent. So @AskNationwide .. what can I do next??

  • JulieMelvinator
    Julie (@JulieMelvinator) reported

    @AskNationwide I’m fuming!! Finally got thru to HMRC to make a payment and you’ve blocked my card cos I tried twice due to the automated service not hearing my postcode wrong!!! Now I’ve got to get on the phone to them again… !! As you’ve blocked the payment!!!!!!

  • ISaveDolphins
    Kieran Byng (@ISaveDolphins) reported

    @AskNationwide Do you have a chat facility on line? Don't have access to a phone.

  • SowtonMark
    Mark Sowton (@SowtonMark) reported

    @AskNationwide Having to come into branch to prove I am a human being, and then unable to report more than 1 fraud activity, even though there are 33. Couldn't report anything in app. Such a poor service, but I'm not surprised.

  • HayleyWhite36
    Hayley ❤️✨❤️ (@HayleyWhite36) reported

    @AskNationwide random question about a bacs payment (being made, not in yet) regardless of the amount does it still take roughly 3 working days?

  • stone_kat1123
    KatStone (@stone_kat1123) reported

    @DebiEvansMatron @AskNationwide shocking we moved to Nationwide due to a load of **** at HSBC If we encounter any issues we will move again Where do you recommend?

  • Rebel444120668
    Rebel444 (@Rebel444120668) reported

    @DebiEvansMatron @AskNationwide Bad, Ask you why you are withdrawing your own money, for years, and not just Nationwide. Then they don`t want you to have a lot of cash at home. All of them are a problem.

  • michelle_moat
    Michelle Moat (@michelle_moat) reported

    @OBDowntime @AskNationwide when is this going to be fixed? Not working since yesterday.

  • AvFc_0973
    Bish_AvFc (@AvFc_0973) reported

    Genuinely never had a banking app as **** as @AskNationwide does it ever work?