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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (19%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Wigston Magna, Norwich, London, Islington, City of London, Woodford Green, Newark on Trent, Southampton, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Wigston Magna |
Website | |
| Norwich |
Transfer | |
| London |
Website | |
| Islington |
Mobile App | |
| City of London |
Login | |
| Woodford Green |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Nigel Malone
(@Northeastred) reported
Trying to speak to an advisor about a settlement figure on a loan, but the automated filter system is a complete moron @AskNationwide . Website says lines open till 8 on the website and just get cut off with the robot saying the lines are closed...🙄
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Candy Taylor
(@thinkingthumb) reported
@AskNationwide @Howgozza I've got the same issue
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James
(@jbnewq) reported
@AskNationwide Definitely wasn't working ;)
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Kati
(@Kati_Kat867) reported
@AskNationwide sent chaps payment before 3pm cut off time yesterday. Money is still sitting in my bank! Really dont want to use the chaps service anymore can I cancel it? Also speaking to someone on the phone seems impossible when I complete on my house I am switching from you!
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CJM
(@JohnEWark) reported
@AskNationwide @nusuk After working for a student-specific letting agency, I'd be very tempted to amend this to say "think they know what their rights are"...
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Helen cowles
(@Helencowles1) reported
@AskNationwide is there a problem with your app?? It’s not letting me in - no message or error just a blurry photo!
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Josef Davies-Coates
(@jdaviescoates) reported
hello @haymarketbooks for some reason I am unable to use any of my Nationwide cards on your website! I've spoken to @AskNationwide and they assure me the problem is at your end so I suggest you look into that. In the end I used my disposable virtual @RevolutApp card instead.
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Holsten Wolstencroft
(@heathenstanley) reported
You gotta love @AskNationwide Banked with them for 30+ years, turned me down for a 98% deposit mortgage because I'm disabled, froze my bank card three times while I'm trying to buy things for my house and then take 20mins to answer a phone each time you try and sort it out
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Leanne Relf
(@leannerelf) reported
@AskNationwide Hi, I called yesterday query if my Flexaccount still had travel insurance, I was told it should do but wasn’t showing so was transferred, after waiting 30 minutes for my call to be answered I hung up! Having looked at your website I think you might have removed the
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JCF
(@JCF_0307) reported
@AskNationwide Can you tell me if there are issues with your online banking please? I've tried logging in from two separate laptops, but after entering the passnumber it just hangs and nothing happens. Urgently need to do some online banking! Help! #nationwide
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John West
(@JohnWes50809879) reported
@AskNationwide is the forfar branch in Scotland open today? I passed this morning and it had a poster saying it was closed today, but could that have just been because it is closed om Wednesday Wednesday nobody has took the poster down?
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Richard Needham
(@Rich_Needham) reported
@AskNationwide The overdraft option on internet banking is not currently working. Any idea when this will be back up?
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Joseph O'Donnell
(@JGM_OD) reported
@AskNationwide Any issues with payments at the moment? I've made two transfers approx 1hr ago. They have not yet been received, which is normally completed within a minute. Thanks
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ELS96
(@ELSL96) reported
@AskNationwide Are you having problems again with payments? Made payment to my Nationwide account from another account earlier, via online banking, and it's still not went through.
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JCF
(@JCF_0307) reported
@AskNationwide Still can't log on. I'm now getting a 'sorry' message. Are you sure there are no technical problems??
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James
(@jbnewq) reported
@AskNationwide is there an issue at the moment with logging in to online banking??
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Jacqui B † ➰
(@jacjac84) reported
@AskNationwide Hi recently tried to make a purchase it came up with me needing verification which I did and on the site I was on it said it failed but I checked my account it says the money was taken out and is currently pending can someone help me out please thanks!
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richard hadley
(@animenut20xx) reported
@AskNationwide is there a problem with service as can't transfer money between my accounts?
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James McKelvie
(@JamesMcKelvie12) reported
Still unable to contact @AskNationwide. I tried again yesterday afternoon, and the number was not taking calls. I was advised that the only way to contact them was by post. This level of customer service is atrocious.
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Howie Gosling
(@Howgozza) reported
@AskNationwide is there an issue with online banking? Can’t access it.
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Jacob
(@Jacob315_) reported
@AskNationwide I just opened my account today and got a message with my customer number so I tried to sign up and it said this……..
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Luke
(@ElDumboTS) reported
@TheNellyOne @AskNationwide They never gave a clear answer. It seems to be just based on the history on my bank account - crypto, poker, casinos, international withdrawals, Canadian wires, etc. Combined, I guess it looked sus enough to freeze me out. But the lack of communication/help from them was wild
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Mike Pearce #GTTO 🌹💙🏳️🌈
(@Jarasguitar) reported
@AskNationwide Hi, are the phone lines to customer services down? I've been waiting over 20 minutes now.
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James McKelvie
(@JamesMcKelvie12) reported
@AskNationwide I paid off a mortgage with TMW, and received a letter asking me to call to finalise the legal process. It is impossible to get a reply. This afternoon, the number was not taking calls. This is unacceptable.
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Leanne Relf
(@leannerelf) reported
@AskNationwide Of course it does! Why would you give a long term customer any benefits without them paying for then! That can also be recorded as a complaint!
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Nigel Malone
(@Northeastred) reported
Why is your automated phone system telling me your lines are closed when your website says your lines are open till 8pm... @AskNationwide all I f*cling want is a settlement figure.
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Mood
(@Mood62028510) reported
@AskNationwide is there an issue with the app? I made a transfer from my current account to my savings account. However, the money is shown taken out from my current account but not transacted into my savings account
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Nigel Malone
(@Northeastred) reported
@AskNationwide Sorry Lauren, just seen this, your automated phone system just kept cutting me off saying lines were closed, despite your website showing lines open till 8. I'll have to try again in the morning. Only want a loan settlement figure.
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Grumpy Old Lady 🏴🇬🇧
(@GrumpyOldLady18) reported
@AskNationwide My card reader isn’t working
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Vickie Healey-Sutton
(@Vickie_HS) reported
@AskNationwide I am a Flexi plus customer/ you replaced my iPhone screen last year but it’s now not working again! When I ring I can’t get through to someone to talk too! Help please!!!