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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (25%)
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Login (17%)
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Transactions (13%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh, Westbury, London, Hackney, Wigston Magna, Norwich and Islington.
| City | Problem Type | Report Time |
|---|---|---|
 Whitehaven |
Mobile App | |
| Dumfries |
Transactions | |
| Glasgow |
Mobile App | |
| Redhill |
Website | |
| East Kilbride |
Mobile App | |
| Ramsgate |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Litchfield
(@stevelitchfield) reported
@AskNationwide At which link? I’ve just been saying that no one should click on links in emails or tweets… Just tell someone about the issue please. It’s a wide open security door that novice users could be fooled by in the future.
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Signius
(@SigniusNetworks) reported
@StarlingBank can you liaise with @AskNationwide for some reason their customers cannot make payments to my Business name & payments only go through in my personal name. Nationwide seems to be only one that has this issue & everyone else can use my business name for payments
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Colin Pettigrew
(@yourdcsnotts) reported
@sharonsinbad @AskNationwide Picked the wrong customer!
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Mikey Millis
(@millis_mikey) reported
@AskNationwide Ok I’ll call on Monday. Am I able to make the switch online even if I’ve still got a year to go on my current fix? Or do I need to speak to someone to do that? Thanks for getting back to me
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🇺🇦
(@N38484847E) reported
@AskNationwide morning! I have a FlexPlus account already. Can I use the switching service to move my Santander account into my FlexPlus and benefit from the £125 offer I can see on your website as an existing FlexPlus holder? Thank you.
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Steve Litchfield
(@stevelitchfield) reported
@AskNationwide You’re missing my point completely. This has NOTHING to do with my specific account. I’m simply pointing out a fundamental error made by your web/email team. I’m trying to help Nationwide here.
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SidNaing Tun
(@SitNaingTun) reported
@AskNationwide Thanks for direction. Again, it was advised to call to bank for direct debit setup. I found in online banking setup too. Feature is nicely hidden away under additional service. Not sure it is intentional or just that user interface is not strong suit.
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Luke Hillwalker
(@luke_hillwalker) reported
@AskNationwide That makes no sense at all what is the difference between me requesting it on the app or in a phone call? Your secure app v me giving all the security details over the phone? CS is about providing the customer with a pleasant journey not jumping through hoops to suit your systems
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Ian
(@seychellois24) reported
@AskNationwide @eljonesuk @EnglandFootball I try to watch the Leeds United women's football, only trouble is that they are not shown as much as the mens or even u23's which is disgusting. How is women's non Premier football supposed to flourish ? Keep it going Girls, don't Let The Bas*ards grind you down.Or doing anything
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Luke Kelly
(@LukeKelly2003_) reported
@AskNationwide My Nationwide bank card won’t let me add my card on to Apple Pay, what’s the issue with that?
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Material Girl🎟
(@fendioffender) reported
Wtf do you mean your lines are closed? @AskNationwide I need my refund asap
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Buffer
(@bufferiv) reported
@AskNationwide I am using my phone to access as I have a DD to check, not a favourite
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Helen Brady Keenan
(@hbkeenan) reported
@AskNationwide Time to find a new bank. Tired of persistent issues.
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Tøm
(@ThomasTsj) reported
@AskNationwide Don’t have internet banking with you! Just logging into to review documents for home insurance but won’t log in
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Mikey Millis
(@millis_mikey) reported
@AskNationwide Yeah I’m aware of that, I just wasn’t sure if the website allowed me to make that change if I didn’t have sort of 3 months or less to run on the fixed period if that makes sense
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Paul Dee 🔑
(@CCTV_etc) reported
@Jacq65Simpson @AskNationwide @EnglandFootball I can’t see an issue.
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Simon Anderson
(@Thetoad2009) reported
@AskNationwide Yes I did.. But I wrote the account no and sort code down. My bank said I had to contact the person to get a refund but I don't have any contact details of the account holder except the sort code and account no.
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Miss Fergie
(@MisssFergie) reported
@AskNationwide Hi, are there any payment problems today? My debit card won’t work online and there is plenty money in my account to cover transactions. All payments are being declined saying there is an issue with my payment method
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Steven
(@Steven51013618) reported
@AskNationwide @EnglandFootball Woman's football is already saturating the market. On sky and BBC lots. It is unsustainable the viewing figures are unfortunately reflecting this. You can't ram stuff down people's throat because you want to feel like your a diverse channel. It is a false situation
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Tøm
(@ThomasTsj) reported
@AskNationwide unable to sign in to your website to view my home Insurance documents? Button to log in does nothing!?
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richard preston
(@rmp1968uk) reported
@AskNationwide your service is shocking - your interest rates are abysmal and I can’t move my money because your card reader doesn’t work. Are you going to make up the interest I’m loosing while I wait??
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Resurgamsaurus women are my tribe
(@ybawife) reported
@AskNationwide @EdwardNashton10 As a customer… you as a business are not listening . You made an advert that presented an objectified woman .. you placed her between 3 men who were not objectified, just ordinary guys and you think that was respectful to women. You mocked us and feel it’s your job to lecture!
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Buffer
(@bufferiv) reported
@AskNationwide I only have the App on my phone as I use it more regular, no didn't see a reason to. Will this generate a new Access code?
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Helen Brady Keenan
(@hbkeenan) reported
@AskNationwide Yes, but theirs work and they don’t randomly stop your card working while you’re abroad. Not your fault, but it’s my money and I’d like to spend it when I want to spend it! Thanks for responding so promptly.
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Gardi1701
(@discoboy1701) reported
@AskNationwide @EnglandFootball What’s this to do with how my account is run? Does this help you do that better?
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Signius
(@SigniusNetworks) reported
@AskNationwide I am not your customer, I am @StarlingBank customer. But your customers are the only ones who have this issue, not encountered this with any other customers banks.
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Buffer
(@bufferiv) reported
@AskNationwide My login is stuck at the same entry code as yesterday and when I enter code a message indicates "something went wrong"
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cc
(@cc_kitty) reported
@AskNationwide Thank you. Unfortunately the branch has closed down that was local to me. I won’t have time to seek out another.
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Simon Anderson
(@Thetoad2009) reported
@AskNationwide My bank can't do that as I only have the account and sort code for the transaction I need the name of the account holder can you help
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Louise Baldock 💙
(@LouiseBaldock) reported
from
Stockton-on-Tees, England
Been to town to pay a cheque into @AskNationwide but the machine couldn't process it. Yes I had it the correct way up. Although I did try it back to front and upside down too, just in case. So infuriating. Going to post it off now. More expense and inconvenience. Cheques. Pah!