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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (40%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh and Westbury.
| City | Problem Type | Report Time |
|---|---|---|
 Dunfermline |
Mobile App | |
| Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions | |
| Whitehaven |
Mobile App | |
| Dumfries |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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abby🏴
(@F33LSLIKEFUN) reported
@AskNationwide fix your mobile banking app and get rid of card readers
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Keith Chapman
(@KeithCh11425196) reported
@AskNationwide Thank you for taking the time to reply. So, if I try and make any purchase on Coinbase, Nationwide will just block the transaction automatically? I apologise if I am asking a lot of questions - but I want to be sure of everything. Appreciate your help a lot.
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Man Out of Time
(@mwjmanley) reported
@AskNationwide I can’t seem to find the web chat function on the website at all
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MagicAsh
(@MagicAsh16) reported
@AskNationwide I’ve recently opened a flex one account for my son. Today he tried paying cash in over the counter at a post office with his debit card where he was told his card doesn’t support online banking. Can you help please?
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Matt Eason
(@matteason) reported
@aktheknight @edent @AskNationwide Yeah, they're generally pretty meh. It took them forever to support contactless and Android Pay, they have a very shaky understanding of the direct debit guarantee and the online bank is straight out of 2005. Only with them out of inertia but I really should switch
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Nicola Dissem
(@NDissem) reported
@AskNationwide we have been trying to make a mortgage payment via online banking for the last few days but consistently get message that you are having technical problems. Any idea what is going on please?
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¸.*´ӍƦ. C`*.¸
(@TicklishBigfoot) reported
@AskNationwide No error just not letting me in. I have a Mortgage and loan with you only
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Lynsey
(@Lynsey0085) reported
@AskNationwide Sent a DM however someone eventually answered and fixed my issue in 2 mintues. 20 minutes after being on hold.
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Amelia Woolgar
(@Millie_x) reported
@AskNationwide Hi! My accounts have all been down since 6/8 & I can only log into the app. The website says I don't exist! So no access to funds for 2 days now and that includes a trip to London, so it was very inconvenient! (Happy birthday me! 😭) Pls can you advise?
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Victoria Rennison-Stone
(@VictoriaLStone) reported
@AskNationwide just received my new debit card and I am very impressed features that help users with visual impairments and 85% recycled plastic 🌎 👍🏻
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ChristtheKingJuniorsFC
(@CTKJuniorsFC) reported
@AskNationwide . Evening trying to submit an application to your mutualrespectfund for grassroots every time go to submit get error message cannot be sent right now . Same error on laptop and tablet can you help
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Pete
(@Fergalson) reported
@AskNationwide Why bother? 6 phone calls (nearly a whole working day according to your staff so it seems) haven't done the trick - no one is able to see the scale of this problem and just solve it. Honestly, it's worse than dealing with my local council. It is a total and utter joke!
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Heather
(@maybeheatherw) reported
The wonderful team at @AskNationwide helped us stop this before we lost all our money. It’s easy to see the red flags when you’re not on that call, panicked and stressed. It could happen to anyone. Thanks Nationwide, quick and securely fixing this awful mess.
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Leeann
(@lcarmichaelx) reported
@AskNationwide I’ve tried 2 debits and a credit. There isn’t a block as I can used it in the supermarket
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David
(@Mustangdave1977) reported
@AskNationwide getting fed up! Locked out of internet banking through no fault of my own, won’t let me re-register and customer service agent won’t do an internal transfer to my flex account so I can access my money
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Susan Nicholas
(@SusanNicholas19) reported
@AskNationwide umm not happy with your service ..my daughter set up a savings account for granddaughter online..took docs in now can't find it
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Secret Squire
(@TrueBrit_) reported
@AskNationwide why have you blocked access to @binance ? Can I still make withdrawals from binance to my nationwide account? @cz_binance
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Eustacia
(@Eustaciasworld) reported
30+ yrs of being a loyal customer & vocal champion of @AskNationwide @NationwidePress - I realise now they are just like all the other financial institutions on this planet. Despite their adverts, they're not there for their customers.
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¸.*´ӍƦ. C`*.¸
(@TicklishBigfoot) reported
@AskNationwide hi could I have some help please. I’m trying to reset my internet backing as I have a new phone. Can you please help with this.
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Keith Chapman
(@KeithCh11425196) reported
@AskNationwide May I ask why this is? What's the problem with purchasing cryptocurrency on a trusted website?
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Terence Eden
(@edent) reported
@AskNationwide not sure I understand. It's the mobile payment service. I want to sign up on my mobile. Is that possible?
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Eija Luhtala-Brant
(@EijaBrant) reported
@AskNationwide Wonderful service from the Nationwide Marlborough branch today who sorted out the mess caused by broken back office processes. Sad that my reason for going to see them was a pain point, and not a new opportunity 🥲
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Pete
(@Fergalson) reported
1 week (5 working days) and your useless systems and processes still have not returned my money. Admin and finance teams not taking calls from your customer service agents and your own complaints team missing their SLA on responding. I just want my money back @AskNationwide
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Amber Valley
(@AmberValleyInfo) reported
@AskNationwide Got through on my fourth attempt and your home insurance costs are up 10% on last year - think this is one customer you'll be losing :(
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Eustacia
(@Eustaciasworld) reported
@AskNationwide I'm done with @AskNationwide. I'm going to get over my cancer, get back up on my feet physically, emotionally &financially. When I get there, I will leave Nationwide. You have been no help to me whatsoever in my time of need.
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Peter 🐈🎸🕹️🍺♈
(@PeteYourDoom) reported
Hi @AskNationwide , my card stopped working on Google Pay yesterday evening and is still not working today. Any idea? I have money in my account so not sure what it is.
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Paul Bonikowski
(@PSBski) reported
@AskNationwide Hi, how do i view/manage my mortgage with yourselves online? I already have internet banking with you, but i think this mortgage is separate, is it possible to combine them to one login? Thanks
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Warren Messenger
(@wdmessenger) reported
@AskNationwide who would I speak to about a potential property security issue in the head office?
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Man Out of Time
(@mwjmanley) reported
@AskNationwide I’m trying to phone someone for advice on a loan after being told they couldn’t help in store but the lines are closed even though website says 9-5? Why is that?
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Mike B
(@Digi_Dogsbody) reported
Congratulations to @AskNationwide who decided to lock me out of my account on a day when their customer service is closed so I can't even get hold of anyone to find out why or rectify the situation. That's ok, I didn't need those groceries anyway 🤷