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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Website (26%)
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Login (25%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Birmingham, Rugby, Gillingham, Edinburgh, Wembley, Skipton, Stocksfield, Nottingham, East Dereham, Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow and Swanley.
| City | Problem Type | Report Time |
|---|---|---|
 Birmingham |
Login | |
| Rugby |
Website | |
| Gillingham |
Transactions | |
| Edinburgh |
Transactions | |
| Wembley |
Mobile App | |
| Skipton |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Steve Clarke
(@clarkies35) reported
@AskNationwide your site and app says payments in are only affected however my payment out to HSBC to cover some big DD's has not reached my account! What's going on??
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coffeesteve
(@coffeesteve3) reported
@AskNationwide ETA on your SECOND payment delay fiasco in 2 weeks? How long until it’s sorted, please no generic IT department are working on it. I need a time scales!!!
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that's a no from me ⚫💚🕷🇪🇺
(@bubba1175) reported
@AskNationwide yet again delayed payments this is ridiculous when can we expect to have access to our money #nationwide #worstbank
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Erika Lienerth
(@Erika41150848) reported
@AskNationwide @S_miffy How long will my payment take to process, Nationwide always has problems. I should have been paid today..
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Nicky
(@FoxyLady_UK) reported
@AskNationwide Disgusting that you tried to shut worried people up with standard “night thing is wrong” when it very obviously is!! We still don’t have our money but I’m more annoyed by the awful customer care tonight, cut & paste responses to people genuinely worried 😡
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Nicky
(@FoxyLady_UK) reported
@AskNationwide now I’m no customer care expert but common decency would say to put out a tweet saying there are known issues right now so people don’t need to be searching, worrying they’ve not been paid…
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Sammie🍄🌼
(@SammyBee_93) reported
@AskNationwide I understand your having payment issues, will my mortgage payment with yourselves still be taken out tomorrow as normal and if not how does that effect me?
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Andy_Pollard
(@taker1874) reported
@AskNationwide any idea how long it will take to get a payment to my account??? Absolutely shocking service
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Choccy_Starfish
(@StarfishChoccy) reported
@AskNationwide Just checked account, not been paid today, just what we need on New Year's Eve, obviously your problem from 10 days ago is back again, there are going to be some very unhappy customers, any idea of ETA to be fixed?
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Ben Scott
(@BenScott2020) reported
@AskNationwide wow twice in 2 weeks you have issues affecting money going in and out of my account! This is unacceptable given the next few days banks will be shut…… £100 compensation for the last issues but no contact to discuss. What do you plan to do this time @MartinSLewis
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Epoch Sparrow
(@TristanMorris7) reported
@AskNationwide @BBCBreaking nationwide withholding customers money due to an unknown issue. We are being fobbed off with a carbon copy response. People are unable to do anything, go shopping, buy food etc... Money was due in at midnight but we are still waiting on @AskNationwide
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claireyt86
(@claireyt86gmai1) reported
@AskNationwide when are u goin up fix the app AGAIN gettin a joke now
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Francesca Jones
(@fljones370) reported
@AskNationwide Wow some customers are obviously more important than others… I asked a question at 4 23 this morning, And have no reply! I knew this was going to have a massive impact today of all days! How many time are you going to have the same issues and not compensate you@AskNationwide
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Alan Cross
(@alanjc72) reported
@AskNationwide how long is the delay going to be in receiving incoming payments into bank accounts? Today is my partner's 40th birthday and if you spoil it because I can't access funds, you better expect a compensation claim!!!
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Kayleigh
(@Kayleig12748772) reported
@AskNationwide @Paul96626327 When though you keep saying this you have lied by saying there wasn't a problem but have just admitted it so now your actually breaching our contract
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_Karlyn
(@HillingKarlyn) reported
@AskNationwide @illtakeital “You don’t need to do anything” my New Year’s Day food shopping has been cancelled! I’m working the full day today hence the reason I ordered the shopping online and the shops will be shut when I finish!!!!! Ridiculous service!!
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Jack Hemfrey
(@JackHemfrey) reported
@AskNationwide sort ya **** out got bills too pay and because your **** service is down twice in the space of a month im gonna miss them and be charged for it nice one happy new year ya **** wits can’t even have a pint
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Ben Cook
(@bencookfly) reported
@AskNationwide Hi. Is the app not currently working?
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Kevin Skipp
(@krskipp) reported
@courts_bailey @FoxyLady_UK @AskNationwide They're admitting there's a delay now. Like you it's normally around 1230 to 1am at latest, luckily I've nothing going out today, would've been more of a problem if it was rent day or something
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💙 Lady Grufty 💙
(@DorisSmiff) reported
@AskNationwide Have you fixed your error yet? I’m out working, delivering shopping for @Ocado & I wouldn’t mind getting myself a coffee. However, coffee shops rightly aren’t accepting “the money will be in later” as payment. Come on, help us key workers out please?
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Claire Bonney
(@i2wkd4blu) reported
@AskNationwide are we able to use our cards in shops? This isn't the second major issue in nine days
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Sophia
(@sophiadavis92) reported
@xoxolukx @AskNationwide @metaganza Not a few hours. It has been 7 and they know what the issue is but they lied at first and delayed it. Payments are always in by 1.30am as many customers know. And people need to eat and get to work so we have the right to be angry
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con
(@_conbarnes) reported
@AskNationwide @dis_joint_ed Until the app inevitably goes down for maintenance yet again next week
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con
(@_conbarnes) reported
@AskNationwide @dis_joint_ed Until the app inevitably goes down next week
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Epoch Sparrow
(@TristanMorris7) reported
@AskNationwide we don't need to do anything, but you do. We demand our money! This is outrageous that you are withholding it due to issues. Please advise when this will be resolved. And don't carbon copy your response. I know we don't need to do anything.
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eltel69
(@69horizon) reported
@AskNationwide 6 hours ago you claimed "We're not experiencing any issues"
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Lisa Campbell
(@lisacam381) reported
@Paul96626327 @AskNationwide @Paul96626327 I noticed that the service status Note saying there is currently a delay affecting some payments being made into your accounts. Everything else is working normally message didn't appear until way after 2.30am. Which was way after i called up was told to wait til 6
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Steve Parkinson
(@steveparky69) reported
@AskNationwide I'm glad a switched banks. This is now getting beyond a joke, st least once a week your payment system goes down.
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Kevin Skipp
(@krskipp) reported
@Shitthismansays @AskNationwide You'll normally be entitled to refund of charges incurred through banking errors, although BACS payments technically have until 6am to clear so they may have loophole with your payment out having no margin for error.
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wonkyfunk909
(@wonkyfunk909) reported
@AskNationwide what a shambles today has been, let's hope my payments that should go today go due to your system outage, glad mine paid in a few mins ago, but is it in time? Thinking about switching banks now tbh