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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Login (27%)
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Website (24%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Congleton, Elgin, Dunstable, Andover, Milton Keynes, London, Manchester, Skipton, Caterham, Plymouth, Ipswich, Birmingham, Rugby, Gillingham and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Congleton |
Transactions | |
| Elgin |
Login | |
| Dunstable |
Website | |
| Andover |
Mobile App | |
| Milton Keynes |
Website | |
| London |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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🍀 🏴 🇮🇹 Celtico FC Sostenitore🍀
(@8881CFcitleC) reported
@AskNationwide why ******** do I need a card reader? I have been using my thumb print for years. I cannot transfer money from my account to one of my other accounts which I have for years. What ******** is wrong with you. Do you want people to leave your bank.Ignoring support
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Biffa luddite backing UTAG
(@biffbaffboffboo) reported
@AskNationwide you’ve jut cut me off after speaking with you for the 5th time about my mothers Acc.. she hasn’t been able to access her money since March, debt collectors are now being enforced because he can’t get access to her money! You’re actually evil!
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🏁Ruth Maxwell-Hudson🏁
(@ruthm4x) reported
@AskNationwide My local (not local, nearest) branch isn't open on Saturdays. You let me down.
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BRAVO ONE THIRTY
(@marcusmark2019) reported
@AskNationwide getting really pissed off with having problems adding my card to clearpay and my google wallet
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rosie 🪴
(@xtercrbin) reported
@AskNationwide my banking app says it is currently experiencing technical issues yet on the website it says services are good?
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Sarah Firoozan
(@SFiroozan) reported
@AskNationwide @AskNationwide When did Nationwide become impossible to speak to or message or otherwise contact? Your payments system is not working as of 6pm on Friday 7 Nov 2025. You send us to the website which gaslights us by saying all is fine. Your phone wait is almost an hour. Useless!
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Scott
(@scottyt5089) reported
@AskNationwide scum excuse of a bank ceo should be sacked along with all customers service staff
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lucy❤️🔥
(@lucygrxce_15) reported
@AskNationwide why can I not access my online banking when I am giving all the correct information?
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Jackie Longley
(@JackieLong20585) reported
@JohnHann0404 @AskNationwide Good there are some decent companies about who do care about customers old and new.Hope nationwide get loads of business by swimming against the tide and not caving in to pressure.For older generation not savvy enough to do online it’s a big help and they also have the social bit
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Nigel Hurneyman
(@Nigelh7n) reported
@AskNationwide Your link doesn't work on library's computer (Chrome, incognito mode.) If the only options are website (old home computer) or phone (hearing problems), I'm doomed. Does your e-mail address still work? You don't seem to put it on your communications any more.
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Carol pez
(@Pexcaza) reported
@AskNationwide is there an issue with mobile app today? Mine keeps sticking!!! I can’t even log out properly!
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BRAVO ONE THIRTY
(@marcusmark2019) reported
@AskNationwide right so first you let microsoft have my new card details before i even got my card... now your stopping my card from being verified by clearpay.. WTF is going on 🤬🤬🤬
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Sarah Firoozan
(@SFiroozan) reported
@AskNationwide When did Nationwide become impossible to speak to or message or otherwise contact? Your payments system is not working as of 6pm on Friday 7 Nov 2025. You send us to the website which gaslights us by saying all is fine. Your phone wait is almost an hour. Useless!
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Nigel Hurneyman
(@Nigelh7n) reported
@AskNationwide I'm a customer of Nationwide Home Insurance. I understand Aviva has replaced RSA as your policy provider. Will I continue to get my renewal documents by post?
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Chez
(@cheznat) reported
@AskNationwide is your app down? Just not loading for me at all?
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ME? I'm not well....
(@itsfar2bright) reported
@8881CFcitleC @DC_1873 @AskNationwide In ‘chat’ they’ve told me to ‘remove the card reader’ (never had one), but to do so I need to scan my face…and then approve via a card reader. After this fiasco I’m definitely leaving as no one to fix issues like this after 6pm or even at all.
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Allen Cooper
(@FootieIndexAl) reported
@AskNationwide @itsfar2bright Can’t you just announce that internet banking or payments are down? Clearly people having problems.
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Great Snot!
(@kirstysees) reported
@AskNationwide I requested a passcode online because I don't have a phone number attached to my account and was this was the way to do it. The passcode arrived in the post so that's fine. When I try and log in it only lets me log into the app or to receive a passcode through text
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Scorsese baby daddy
(@popkulture_) reported
@HarleyFurlong5 @evablessed38 @AskNationwide That is terrible so sorry that’s happening to you! I’ve been in the same situation and the banking app ALWAYS seems to go down at night when you need it most. Awful service
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Lucy Marianne Richards
(@Lucylu2184) reported
@AskNationwide I cannot access the internet banking app. I have deleted and downloaded the new version a couple of times and restarted my device, but no luck. The app says ‘technical problem’ but service availability is green. Can you help?
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🦋
(@dxnthfc) reported
**** you @AskNationwide bottling my chances of a spurs season ticket coz of ur dumbass card reader policy
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🌟Rebecca Morgan🌟
(@BeccaMorgs) reported
@AskNationwide I can't pay for my morrisons food shop as it says there is an error? I think it's because I cancelled a authorisation payment as I decided to amend the order. Now it won't allow me to pay
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Great Snot!
(@kirstysees) reported
@AskNationwide I requested a passcode online because I don't have a phone number attached to my account and was this was the way to do it. The passcode arrived in the post so that's fine. When I try and log in it only lets me log into the app or to receive a passcode through text
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Ryvaldo GGMU
(@BigRy82) reported
@AskNationwide banking down sent money to my account and it's just in the atmosphere. Absolutely terrible bank
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ME? I'm not well....
(@itsfar2bright) reported
@AskNationwide Why have you still not publicly addressed or acknowledged you have a systems issue? You could at least post an update as to when you’re going to fix it?
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ME? I'm not well....
(@itsfar2bright) reported
@AskNationwide I have started a chat - no response. I have called but the 20 min wait and the CS will have gone home. YOU as CS should raise this issue: YOU have implemented an update in the app which is wrong! It needs fixing ASAP !
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John Williams
(@PopeJohno1) reported
@AskNationwide Hi why cant i speak to a real person & why so many loops to jump through & still no real person fix it I need to access my money to pay rent bills get food IS THIS OK???
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ME? I'm not well....
(@itsfar2bright) reported
@AskNationwide Nationwide… as a UK bank why on earth are you replying to chat messages at 03:15! And when I reply do not contact me at night again, you send another !! I was told I had to switch notifications on to get the issues fixed. I did not expect you to wake me in the middle of night!
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ME? I'm not well....
(@itsfar2bright) reported
@AskNationwide And that’s it. No access to money for over 18hrs. No public acknowledgment your systems had major issue . Yes time to ditch you,
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🍀 🏴 🇮🇹 Celtico FC Sostenitore🍀
(@8881CFcitleC) reported
@DC_1873 @AskNationwide They said it was a fault in support and trying to fix it which differs to what this support page is saying. Told me to wait in the rain rather than walk home. Full complaint will be sent and then closure of account