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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (29%)
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Login (19%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees and Whitehaven.
| City | Problem Type | Report Time |
|---|---|---|
| Website | ||
| Website | ||
| Website | ||
| Login | ||
| Mobile App | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jenny and Jason Doorgakant Ly
(@JJDoorgaLy) reported
@AskNationwide what are we your current junior ISA rates? I can't find it on your website. It's for my 2yo
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dorsetmedia
(@DORSETMEDIA) reported
@AskNationwide I have just tried to ring my local branch to speak with manager and ended up speaking with your head office not the local branch? Honestly your organisation is broken !
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Laid Edges 🌊❄️💦✨💫
(@laila_aries33) reported
@AskNationwide is there a problem with online banking? My banking has been fine all day today and suddenly it’s saying I have to re register ? Even tho I’m already registered . Then it says there’s a technical error but when I go online to check services it says all is well.
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Lucinda
(@angelsincognito) reported
@AskNationwide fun maths question! If I pay £200 a month into an instant access saver with a 5% interest rate, and make 0 withdrawals, why have you paid me £38 for the whole year? And why do all your agents insist that nationwide never offered a savings account of more than 1.3%?
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Shaun Gee
(@JerryGe42936313) reported
@AskNationwide @AskNationwide N Wide quick to raise mortgage rates as benefits them but SLOW to raise saver rates that benefit loyal customers! 😠 CEO laughing all the way to the bank.
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Joe parker
(@Joeparker23_) reported
@AskNationwide I’m having issue downloading pdf Adobe file on my current account but when I download it doesn’t say anything it’s been going on for 2 days? How much longer will it get sorted out?
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David Q 💙 🔶 3.5% #FBPE #FBPA #EUCitizensChampion
(@davidqhog) reported
@AskNationwide has an online problem. I should be able to download PDF versions of account statements as I have in the past. Now, the statements are there but cannot be downloaded. Found this yesterday but still not fixed! Why?
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Emily Hill
(@emilyyyhill) reported
@AskNationwide I want to amend my contact number on the account but can’t access live chat and can’t get through to an agent on the phone.. thanks
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Nikki Jones
(@SillyMare) reported
@AskNationwide Is the banking app down? When I open the app it asks me to register or create a new account!
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Soph ミ☆
(@mxsophiie) reported
@AskNationwide Trying to log back into the app as for some reason I’ve been logged out but it’s asking for my account number and sort code however I don’t have anything that has those details on. My account is a help to buy ISA
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MG
(@mikegeoghegan1) reported
@AskNationwide If it takes 10 working days to get login details and I only have 14 days to add funds, will I be able to go into a branch to make a payment? I do not want to pay in funds using sort code and account number without being able to confirm they have gone in.
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Chris Morphew
(@cmorefew) reported
Hi there @AskNationwide - are you aware of any issues with paying in cash at a Post Office? Just tried to pay money in as we’ve done before but got told that the account type doesn’t allow it.
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James Taylor
(@Jimtails83) reported
@AskNationwide awful phone service. Been on hold for an hour then get answered and cut off!
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Laid Edges 🌊❄️💦✨💫
(@laila_aries33) reported
@AskNationwide No im not just trying to log in normally via the app
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Dr Kimberley
(@DoctorKimberley) reported
@AskNationwide have been on hold for emergency cover help for an hour now- would love to use the portal for this instead as suggested but getting a server error (on phone and laptop!). Any suggestions/assistance?
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Peter Layzell
(@PeterLayzell) reported
@AskNationwide I have an investment shares ISA that I would like to move to my Nationwide cash isa. Can I do this with the normal transfer page on the website as I have done with another cash ISA.
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Dr Kimberley
(@DoctorKimberley) reported
@AskNationwide On my phone it won’t allow me to click submit (chrome and safari). On my laptop it says server error 500
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Steve Downes
(@SteveDo98443504) reported
@AskNationwide Still not received my £200 switch bonus. Switch completed on 22nd Dec. I have contacted customer service on multiple occasions. No one is willing to take ownership.
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Shaun Gee
(@JerryGe42936313) reported
@AskNationwide N Wide quick to raise mortgage rates as benefits them but SLOW to raise saver rates that benefit loyal customers! 😠 CEO laughing all the way to the bank.
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dorsetmedia
(@DORSETMEDIA) reported
Has anyone else had issues with @AskNationwide who have been so slow in sorting out issues of fraud ?
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Bertha Castillo
(@BerthaC81230378) reported
@mxsophiie @AskNationwide Seek help from Askfixer via Instagram for help, he's specialize in fixing this kind of issues. He's affiliated under ATVIassist, good at this and trustworthy
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ACCOUNT SUPPORT
(@xcTECH1) reported
@mxsophiie @AskNationwide Kindly hit me up okay I will help you fix it concerning your account process
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gary brown
(@gazza19671) reported
@AskNationwide I have tried to open a one year triple access isa, as mine has come to an end, each time it gets to the end and creates an account number but after about 2 mins says an error has occurred.
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dorsetmedia
(@DORSETMEDIA) reported
Why do you not take action over known fraud issues @asknationwide ?
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Clare J
(@claraclarabel) reported
@AskNationwide is there an issue with your website as I can’t seem to view my statements. Tried a laptop and on my phone
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Natasha Rigler
(@Natasha_Rx) reported
@AskNationwide making my tax return really not stressful by the website not downloading any of my 2021 statements. And I've tried a different browser. Managed to get one month downloaded in 30 mins 👍
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Jonathan Swain
(@jwsswain) reported
@AskNationwide Any update on timeline? Because it's still broken
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Laid Edges 🌊❄️💦✨💫
(@laila_aries33) reported
@AskNationwide this is urgent. Need help with my online banking asap pls . I’m unable to log into my accounts and I’m waiting on a new card. What’s going on ? Is there a online problem or a technical fault?
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libbydan
(@libbydan86) reported
@AskNationwide hi team, thanks for all help to date, we paid a bill via bank transfer on Sunday 1st and obviously bank holiday on the 2nd when would fund expect to clear the business’s account?
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Ben Harding
(@benharding1) reported
@AskNationwide trying to view statements from 2021 (tax return). PDFs not working. Every link broken. Ditto PDFs for 2022. Can’t see further back than Oct 21 in online version. Still not fixed since reporting 3 days ago. PLEASE FIX.