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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (24%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest and City of Westminster.
| City | Problem Type | Report Time |
|---|---|---|
 City of London |
Website | |
| Walsall |
Withdrawals | |
| Dunfermline |
Mobile App | |
| Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Yankee 44 - Slava Ukraini, Heroiam Slava 🇺🇦
(@yankeefourfour) reported
@AskNationwide All sorted. Just withdrew from CaixaBank, no issues. Must have been the ATM last night. (or user error).
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ExplainingMoney.co.uk
(@ExplainingMoney) reported
3. @AskNationwide once again complete this weeks list, where you can receive upto £125 for switching into one of their flex accounts. (Excl. Basic) Open new or switch into existing account, switch just include 2 direct debits and switch date must be within 10 working days.
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Gary Hilton
(@splodgee1967) reported
@AskNationwide The app won't open. How long until the issue is sorted?
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Artist Formerly known as Sandwich
(@Six2Split) reported
.@AskNationwide I went in to branch today. I was told that I could only discuss arranging an overdraft over the phone. I was given a phone number, that is no longer valid. I looked up another number on your website. I was told that to discuss an overdraft I have to go to a branch
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Hawks
(@Hawks_PE) reported
@AskNationwide I have already logged a complaint today! Apparently I have to wait 5 days to hear back. I have tried to speak to someone in the mortgage department today who could not pass the issue on or let me speak to someone who could resolve it!
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Gary Hilton
(@splodgee1967) reported
@AskNationwide The app is not working. How long until it is sorted?
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Sparkle60🆘 BDS #FREEASSANGE
(@60Sparkle) reported
@AskNationwide Can you please block all bar one payment going out of my account from the same company? I only authorised one payment. I can't wait until tomorrow because they've forced me into overdraft!
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Hawks
(@Hawks_PE) reported
@AskNationwide @AskNationwide how will complaining and waiting 5 days help resolve my urgen issue of my house sale falling through tomorrow?
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Ollie Bessell
(@olliebessell) reported
@AskNationwide absolute disgrace of a service. Blocked my online banking because of a payment I made yesterday. Called me today, to make sure my account wasn’t victim of fraud. Gave you the details after being on phone for half an hour. Still hadn’t unblocked my account 1/2
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Lee (Pilchard) Stacey
(@LStacey) reported
@AskNationwide Okay, you’re going to have to give me an email address. You’re really messing up my account and I need to contact support via a method that actually works.
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Sparkle60🆘 BDS #FREEASSANGE
(@60Sparkle) reported
@AskNationwide several payments have been taken out from the same company and I need all bar one stopped. Please help.
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Hawks
(@Hawks_PE) reported
@AskNationwide Disgusted and appalled with the level of service provided with @AskNationwide. Spent hours on the phone. Continued failure to meet their own timescales, no ability to speak to management and resolve. Subsequently my house sale will fall through tomorrow if not resolved
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Hazard262
(@Hazars262) reported
@Chris_Stone1970 @AskNationwide Did you go inside and ask for it back? Seems like a simple issue to resolve.
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nate e j davey
(@nated1991) reported
@AskNationwide it's late and your not open and I'm working all day tomorrow so someone please tweet back with some sort of idea why I'm not receiving authentication emails from you guys when trying to register my email for phone insurance. Customer for 11years and no help online
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Lee (Pilchard) Stacey
(@LStacey) reported
@AskNationwide No, that method is not working. Please give me an email address.
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Red Read
(@Mahone99) reported
@AskNationwide Closing local branch on timeline, don’t talk about support for community
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Hilary
(@hilarythecook) reported
@ShappiKhorsandi Go to @AskNationwide I have no vested interest but have always had very good customer service.
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Svitlana Shaulko
(@lanalon) reported
@AskNationwide Also, regardless of how many people are mention in the deeds, if only husband is working and is unable to pay the mortgage, the bank will repossess the flat anyway, right? So why cannot non working wife be mentioned in the deeds?
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Ollie Bessell
(@olliebessell) reported
@AskNationwide Haha 5 working days, you’ve locked me out of my account. I need access now. 5 working days, what the hell are you lot going on about. Again, on hold for 20+ minutes and the phone cuts out
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Artist Formerly known as Sandwich
(@Six2Split) reported
@AskNationwide And yes I have access to those things but I was told I could only do this over the phone. Then on the phone I was told I could only do it in branch
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Sue Jamieson
(@SouthDevonSue) reported
@AskNationwide Yes I think that's my only solution but I'll have to try another day as this has taken most of my morning. Telma advised I would not incur charges so let's hope she's right. Thanks for your help although I still don't know how to navigate away from CHAT successfully!
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Pedalling For Fun
(@pedallingforfun) reported
@AskNationwide need to speak to the travel insurance team after they called me about a claim but I couldn’t take the call. They’ve sent me a number to call but it doesn’t get answered on Tuesday and Thursdays. Can you help?
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Hawks
(@Hawks_PE) reported
Disgusted and appalled with the level of service provided with @AskNationwide. Spent hours on the phone. Continued failure to meet their own timescales, no ability to speak to management and resolve. Subsequently my house sale will fall through tomorrow if not resolved.
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Hawks
(@Hawks_PE) reported
@AskNationwide how can you have someone manning Twitter but no-one resolving customer issues after 5pm?
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Georgia.
(@peachyhestyles) reported
@AskNationwide Hi Jo, I have tried using both but every time I try to do it, there seems to be an issue.
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Svitlana Shaulko
(@lanalon) reported
@AskNationwide Can a non-working spouse be named on property title deed, if a working spouse is taking a mortgage with Nationwide?
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Svitlana Shaulko
(@lanalon) reported
@AskNationwide But what happens if wife works, takes a joint mortgage with her husband, then stops working? The substance is the same: she is not working and her name is in the deeds, right?
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Matthew Braybrooke
(@matt_braybrooke) reported
@AskNationwide hi there, I am trying to make an online payment and your mobile app is saying due to a technical error you are not able to verify the other parties details are correct as give. Do you know when this will be fixed? TIA
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James
(@jimbles1967) reported
@AskNationwide I’ve been trying to change to a different mortgage deal online but when I click on the link all I get is the server can not be found. I’m conscious that my current is ending and the new deals on offer will not be available soon.
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Pete Skolimowski
(@Skoli70) reported
@AskNationwide so how do I raise an issue with my CC statement, your chat bot & real person refer me to online messages, but I can't start a new msg & it says to use the bot - going in circles