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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (32%)
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Website (28%)
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Login (21%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Login | |
| Hove |
Website | |
| Cambridge |
Website | |
| Milton Keynes |
Website | |
| Slough |
Login | |
| Worcester |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Dee62
(@Dee6216) reported
@AskNationwide is the nationwide experiencing bank transfered problems?
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Dan
(@dbmorrisss) reported
@AskNationwide No error. I’ve made 3 payments from my Nationwide account to a Santander account and none have shown up yet. Usually these are instant with no delays?
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MichelleS070
(@MichelleS070) reported
@AmandaJDee @AskNationwide It's ridiculous 🙄.You're not the only one with this problem. I used to be with Halifax and never had this problem. @AskNationwide it's nearly 2023! Catch up
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Stephanie Cohen
(@_stephaniecohen) reported
@AskNationwide can someone help please, I have been charged for a flight I booked, and it’s not come up in ‘pending’ transactions as well. I have contacted the flight company but they have told me to contact you to cancel the pending. Thank you
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Tom Sparrow
(@tompsparrow) reported
@AskNationwide where has your Future Saver account gone? It seems to have vanished from your website. Is there a replacement?
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Gavin Moores
(@GavinMoores) reported
@AskNationwide No I'm unsure why I haven't had a response I know why! I need access to funds urgently
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Suzie M
(@SuzieM53703397) reported
@AskNationwide and can’t even login to my online banking as I can’t see my customer number because I can’t get on the app 😡
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Alex Walker
(@Alex__Walker) reported
@AskNationwide Completed on our house sale 10 days ago but there is a pending mortgage payment to you showing on my account today. Presuming this is an error? Thanks
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Dee62
(@Dee6216) reported
@AskNationwide is nationwide banking down??????
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Shaun Gee
(@JerryGe42936313) reported
@AskNationwide N Wide quick to raise mortgage rates as benefits them but SLOW to raise saver rates that benefit loyal customers! 😠
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James Harding
(@JamesHardz2022) reported
@AskNationwide Is it possible to upload a screenshot of what I took to include in my complaint?? Because I really wanna show the incompetence of the agent, who of which handled the situation totally awful. If I can't upload them on the complaint page, perhaps on here so everyone can see??
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Neil Stanley 🏴
(@NJStanley1) reported
@AskNationwide This 'housekeeping' practice needs to stop. Twice in the past few months it has caused me problems in delayed payment when a bona fide payee has just disappeared from my account. This is *MY* data and you do not have my permission to delete it as and when you feel fit. Disgusting
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Fiona Pelly
(@Fiona_Pelly) reported
@AskNationwide Not working. There clearly are issues with both the website and the app as they're telling me there are...
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just me
(@snapsey1) reported
@AskNationwide why can’t I find any instant access savings accounts for under 16’s?
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nikki
(@nikki96388209) reported
@AskNationwide As a single parent who works for the NHS, having had £3000 taken out my account just before Xmas (in error or as fraud - who knows as no one will actually speak to me @TUIUK) I am so grateful.
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Clive Joynson
(@JoynsonClive) reported
@AskNationwide Why have you not lifted savings rates as quickly as you have put mortgage rates up you are letting members down 🤡
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Fiona Pelly
(@Fiona_Pelly) reported
@AskNationwide I can't set up new payees to get my money out of NW due to a 'technical problem' but your website says everything is fine. Are the 1st of the month gremlins back yet again...?
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Gavin Moores
(@GavinMoores) reported
@AskNationwide you have froze my accounts 2 days before Christmas leaving me no access to monet it's now a week I have heard nothing unable to withdraw money from branch 2 young children worst off you did this 2 days before Christmas
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Artur
(@Artur06661816) reported
@AskNationwide Hello Ashley, as the issue regards the Complaints team member I am worried I am going to receive the same treatment as before, how that can be resolved?
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Shaun Gee
(@JerryGe42936313) reported
@JoynsonClive @AskNationwide Because N Wide quick to raise mortgage rates as benefits them but SLOW to raise saver rates that benefit loyal customers! 😠
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Gavin Moores
(@GavinMoores) reported
@AskNationwide Repeatedly over the phone was no help told to respond by email. What was needed was sent a week ago. Time to highlight this in social media
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Clare Newsome
(@ClareNewsome) reported
In an attempt to 🎶 accentuate the positive 🎶 kudos to Tom at @AskNationwide for being super helpful on a call. Superb customer service and all with no delay on hold.
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Rachel Mason
(@rachelmason81) reported
@AskNationwide you're sending me credit card statements and I'm not a customer. Nowhere useful on your contact page to tell you this. Please tell me how to get it to stop. Thanks
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Shaun Gee
(@JerryGe42936313) reported
@AskNationwide Thanks for your reply but it's clear N Wide just interested in HUGE profits, not helping loyal customers, QUICK to increase mortgage rates, SLOW to help customers. Awful.
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Fiona Pelly
(@Fiona_Pelly) reported
@AskNationwide Yes a very apologetic message 'we're currently experiencing a technical problem. Please check service availability or try again.' Been trying for over an hour
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Cryptonee
(@Cryptony_1) reported
@cz_binance anything you can do to address issues with uk banks such as @AskNationwide they’re happy for me to use other exchanges (that I don’t like dealing with) but don’t let me buy assets on @binance although there is a work Around (transfer payment) this can be slow and unnerving
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Ty
(@TyThatGuy1312) reported
hi @AskNationwide I'm having a severe problem. I lost my card and am trying to report it as such, but it requires my card to report that I don't have it?
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Suzie M
(@SuzieM53703397) reported
@AskNationwide I’ve been waiting now over three weeks for a replacement debit card- still nothing! Added to that your app isn’t working and hasn’t been now for 2 days so I can’t see or access anything!!!!
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Todd Bevis
(@ToddyBevis) reported
@AskNationwide every payment my partner as done has declined yet she has money so is your service down?
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Sharon ☘️🤍🚺
(@SharonCooperGC) reported
@AskNationwide @shrillybargs We have three Nationwide accounts and it will be such a pain if we have to move because they now support kink and fetish. But we will, unless Nationwide withdraws this tweet. Any recommendations as to which bank we should transfer to? Are there any other mutuals left in the UK?