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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (20%)
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Transactions (16%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster and Edinburgh.
| City | Problem Type | Report Time |
|---|---|---|
 Walsall |
Withdrawals | |
| Dunfermline |
Mobile App | |
| Crawley |
Mobile App | |
| Plymouth |
Login | |
| Stockton-on-Tees |
Transactions | |
| Whitehaven |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Clare Muir
(@clareemuir) reported
@AskNationwide Hi Jamie, I really appreciate you responding to me and hope you and the rest of the team get a restful Christmas break after what must have been a difficult few days. It might be useful idc to inform customers what the issue was and measures taken to stop a repeat in future?
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GEORGINA BARBER
(@GeorginaBarber) reported
@AskNationwide second day in a row nothing is working.. really not impressed.
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Camilla W
(@CamillaWatkins_) reported
@chrisquinn44 @AskNationwide Like that will ever happen. For a bank that claims to be all about the customer we don't exactly see many genuine benefits
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Rebecca
(@tictacboobooboo) reported
@AskNationwide @RoseMac18855670 What is resolved @AskNationwide Tues issues, Wednesdays or both. Please clarify
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david girt
(@davegirt) reported
@AskNationwide Problem with chaps payment also
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Steve Searle
(@StevenSearle92) reported
@AskNationwide hi I have transferred some money from my account to my other bank account and the payment seems to have vanished… Any help?
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Kunle Odebunmi
(@odebunmi_kunle) reported
@AskNationwide Hi, I have an Help to buy account. Please how do I find and my sort code and account number. How do I pay online into the ISA account
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Jessica Miller
(@Jessica95003746) reported
@StevenSearle92 @AskNationwide I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅
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Adam Mars
(@adammars_) reported
@AskNationwide Im expecting my wages and they still havent entered my account. I'm just wondering if this is a problem still at your end?
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Fee
(@FionaRe_) reported
@AskNationwide Is there another problem today? As I sent some money 2 hours ago and the recipient still hasn’t received it, when it’s normally instant
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Autumn
(@autumn_bronya) reported
@AskNationwide After hearing the issue was resolved, I made a transfer to another account only to have not received the money. Is this issue really resolved and when will the money be received?!
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Cara Willams
(@CaraWilliams09) reported
@AskNationwide It is still not working 30 mins ago I transferred to Barclays still not there
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charlotte stow
(@StowCharlotte) reported
@AskNationwide here we go again payment sent from bank and in thin air can’t be down again !!
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Mick Rowe
(@cancermick) reported
@AskNationwide trying to pay into my sons Nationwide account at 3pm, still not working!
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Mark
(@mark__b1) reported
@AskNationwide Bullshit. You're not sorry for inconveniencing your customers at all. You told me today that you'll block my card whenever you feel like it, you've no obligation to inform me & you couldn't care less if I'm left stranded. You're a joke - I'm an ex customer. #customerexperience
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GG
(@prettyclapped) reported
@AskNationwide I’ve sent money and it’s not been received on the other end. Is your payment system down again?
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Lisa Clancy 🐕🦺👩🦼👩🏻🦽
(@alwyen) reported
@AskNationwide Sounds like there's a lot more work to be done as the payment was due Monday and she's just tried transferring 10p to see if it's working yet its left her account and not got to the person she sent it to so you've
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Tom Lewis
(@tomlewis101) reported
@AskNationwide Problems are occuring again. Transferred into my account and from a 3rd party, still not showing. This is happening with other people right now too. Sort your selves out because this is an absolute disgrace.
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Garry Martin
(@GarryMartin) reported
@AskNationwide Why do I keep being asked for verification with a card reader for people I've previously paid? Is that a glitch or a new thing I should expect in the future?
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Liam
(@incisiveme) reported
@AskNationwide @Nicolef1Penney Lost me as a customer as well for that flippant reply alone. Disgusting customer service - this is causing people real issues.
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Tom
(@tomwattsuk) reported
@AskNationwide Thanks for the reply - yes it appears it got declined likely during the outage, appreciate the response however. Issue not rectifyed :)
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Mooey
(@minimooey) reported
@AskNationwide I've got a problem and need some help
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Cara Willams
(@CaraWilliams09) reported
@AskNationwide is anyone else still having issues with faster payments? Payments are normally instant still not showing after 40 Min!
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Matt Silver
(@cornishsilver) reported
from
St. Ives, England
@AskNationwide hi trying to pay a payment via the app and it’s not working as it doesn’t recognise monetary amounts? Saying it’s invalid. Trying to pay a builder before Christmas!
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CD
(@_Rufc) reported
@AskNationwide I cannot do a transfer credit card to my NW credit card account since Friday last week just say technical error. Spoke to you today on the phone they said go into a bank they can do it..so your system is still down??
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lou 😁
(@_lou_1888_liv) reported
@AskNationwide And that is fantastic it’s working but the fact some people went nearly 24hrs with this situation is not good and then to have very little communication from anyone over it again not okay. I presume everyone affected will be compensated for this?
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Kirsty
(@KMayle91) reported
@AskNationwide my payments are down again 🙄 sent 2 over an hour ago and the recipients haven't received them again !
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Jason Youngman
(@leeds1988) reported
@AskNationwide are you still having problems with payments that were made Wednesday morning ? I'm still waiting for a lump sum to be cleared to my bank that was made today
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tallchris99
(@tallchris99) reported
@AskNationwide I had to get the company that sent a payment to do a manual payment, IE had to resend the payment. This after endless tweets from Nationwide that payments did not have to be resent. Awful customer service from Nationwide. No answer to any tweeted question either.
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Ryan Strachan
(@RyanStrachan11) reported
@AskNationwide your payments issue hasn’t been resolved. It is still not working.