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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (31%)
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Mobile App (28%)
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Login (28%)
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Transactions (9%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Normanton, Birmingham, Northampton, Swadlincote, Glasgow, Rotherham, Islington, Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford and Preston.
| City | Problem Type | Report Time |
|---|---|---|
 Normanton |
Website | |
| Birmingham |
Mobile App | |
| Northampton |
Login | |
| Swadlincote |
Login | |
| Glasgow |
Mobile App | |
| Rotherham |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Ali
(@Muks_Ali) reported
@MelBradley79 @AskNationwide Hi Mel, just an average citizen here. Who is your provider? Do you use a top up card? Any way I can help? Can I call someone and top you up using my card? Would that work?
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Chris Mullins
(@CBMullins83) reported
@AskNationwide How much longer until you fix the issue with wages not clearing in accounts?? Its 4 days before Christmas And I cant access my money, absolutely scandalous!!😡 and please dont say as soon as possible, that isnt an answer
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Paula Roberts
(@Pentreglaw) reported
@AskNationwide Your banking app tells me that I have a payment issue. No incoming or outgoing payment are being processed. What can i do to remedy this?
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Kelly Jackson | It’s More Fun In Your 30s
(@Kelly_Jackson88) reported
@AskNationwide @Roxysfootbitch You are not working hard to resolve it though, it’s been down all day
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Claire
(@clairekassimy) reported
@AskNationwide are all your customers going to get an apology and compensated for not being able to access our money again!!! It’s Christmas!!
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Ya Dad Smokes Spice
(@EdHemper) reported
@C_Chrltn @AskNationwide The link tells you **** all about the problem
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Kayleigh rogers
(@Kayleig61572358) reported
@CoatsMarco @AskNationwide Its terrible never known a bank have so many problems ...i'm just going to do my Christmas shopping when this mess is sorted so hopefully tomorrow . Hope u get yours sorted soon
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David Abbott
(@TanneryMonk) reported
@AskNationwide Is there a problem with online banking - the site tells me that no money can be paid to my account from an outside account.
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Karen
(@KarenG4133) reported
@AskNationwide when will the payments issue be sorted?
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Rebecca J U
(@i_am_rebecca_ju) reported
@AskNationwide this miss managing of this situation on social media is actually shocking. You should've pinned a tweet regarding this . Looking through your replies I can see that this is such a huge issue for some many people, ruining Christmases even. 1/2
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Gregg Swift
(@GSwift87) reported
@AskNationwide this is beyond a joke! No official statement just crap generic responses from an overstretched customer service team. People further up the chain need to get their heads from up their arses and tell us the customers what is happening!!!! SIMPLY NOT ACCEPTABLE.
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Nicole Penney
(@Nicolef1Penney) reported
@Calkerr10 @AskNationwide We are obviously extremely stressed over our money and she decides to then speak to me like utter shite. She really needs to reconsider her job. Customer service is definitely her thing!
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Rachael Gosbee
(@RachaelGosbee) reported
@AskNationwide @PhilipSimons18 How long until you are expecting the issues to be resolved? I was paid today and still can’t see it in my account ..
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Joel
(@joelmckeeverr) reported
@AskNationwide when you sorting this mess out? Literally can’t feed my child, get to work or sort Christmas out. What the actual ****?!
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BoxesNBitsCo
(@boxes_co) reported
@AskNationwide when will this payment issue be rectified? I was sent money at 12:28 and I still haven't received it. I am getting message saying outgoing payments are delayed but what about my incoming payment. I hope everybody changes banks after this! Ridiculous
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Phil up my stocking Simons 🎄
(@PhilipSimons18) reported
@RachaelGosbee @AskNationwide Can I make a prediction? The response will say, "There is no timeframe and they are working on it". Something like that.
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paige ¹ᴰ
(@19DIORHAZ) reported
@AskNationwide This is a joke i’m literally trying to buy things for christmas and pay bills and book things and nothing is working and i cant transfer money or anything! sort it out.
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JB
(@NicStnj) reported
@AskNationwide When will the payment issues be solved?
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mewalsh
(@michaelaellen) reported
@chelsealittle23 @JodanaSandyXx @AskNationwide Not much help but if you can contact your electric company they can put some emergency on for you if you explain the situation.
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Chelsea Little
(@chelsealittle23) reported
@JodanaSandyXx @AskNationwide I’m the same 5 kids,pregnant,no electric on 3percent battery ,no family and no emergency funds I’m heart broken this is ridiculous!
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Dave Stannard
(@DaveStan) reported
@AskNationwide @patriciadb7 that link leads to a 404 error for me...
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Tiffany tidal
(@tidal_tiffany) reported
@AskNationwide @mickhogg Delay? How longs this delay for an incoming payment? Delay suggests it’s processing. But from what I understand the system is down, meaning it’s frozen, rather then delayed?
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Mandi Desmond
(@DesmondMandi) reported
@AskNationwide @BeechNigel Link to your updates doesn’t even work!! Appalling customer service AGAIN! You’re letting your customers down and you should be compensating them for this!
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🎄🎁 Festive Little Keeks 🎁🎄
(@keeks_) reported
.@AskNationwide does the payment issue affect card transactions? i need to do my Christmas food shop and currently i can't access any of my money???
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Kiia_coco
(@CocoKiia) reported
@davidrb411 @lovejmatic @AskNationwide Asking a bank to sort out their systems so that customers can do what they need to a few days before Xmas isn’t asking much. It’s asking for the service they are supposed to provide. This is a consistent problem, not a one off.
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Ian 'Nick' Tarry
(@itarry4) reported
@AskNationwide so letting your customers sit with no information about when they will be able to access the money they've been sent. It's really not good enough for a company that's supposed to care about its customers.
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🦋MaDaMe BuTtErFlY🦋
(@MaDaMBu06332773) reported
@AskNationwide @patriciadb7 Stop posting that link. It’s error 404. Doesn’t work 🙄🙄🙄🙄
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Marco Coats
(@CoatsMarco) reported
@Kayleig61572358 @AskNationwide awful isnt it- what you doing for money?
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Kelly Jackson | It’s More Fun In Your 30s
(@Kelly_Jackson88) reported
@AskNationwide how can a national bank as big as yourselves not fix this please? Payments have been down ALL day??
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Aisha✨Anike✨Abike
(@Lotus_et_Cocoa) reported
Errrmmm @AskNationwide when will you sort out the payments issue!? Some of us have bills that come out of those accounts and cannot be doing up middle man explanations to the companies we pay bills to.