Is Nationwide down?
No problems detected
If you are having issues, please submit a report below.
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
-
Login (29%)
-
Mobile App (29%)
-
Website (23%)
-
Transactions (12%)
-
Transfer (5%)
-
Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Letchworth Garden City, Kettering, Edinburgh, Horsham, Maidenhead, Croydon, Chester, Newham, Nottingham, Telford, London, Tower Hamlets, Winchelsea, Bicester and Plymouth.
| City | Problem Type | Report Time |
|---|---|---|
 Letchworth Garden City |
Mobile App | |
| Kettering |
Login | |
| Edinburgh |
Login | |
| Horsham |
Transfer | |
| Maidenhead |
Transfer | |
| Croydon |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Rebeccaboden
(@Rebeccaboden4) reported
@AskNationwide Your problem is ypu don’t pay your agents enough to provide a decent service - just make the customer wait.
-
Rebeccaboden
(@Rebeccaboden4) reported
@AskNationwide Yes. Because they don’t ring me, despite promising. Your service is truly awful. One operator suggested I could sit in my car. You trying to kill off customers?
-
Damon Sim
(@DamonSim) reported
@AskNationwide I’m waiting on a debit card refund to a closed account with you. I used the switch service, so once you process this will it automatically get sent to my new bank?
-
Ian Mclaughlin
(@IanMcla59662489) reported
@AskNationwide When you fix this issue
-
JT
(@uncleplug) reported
@AskNationwide It will be investigated with the same lack of customer focus or evidence based reasoning as your mortgage processes have so I expect nothing of any value from it.
-
Marshal Schomberg
(@dmc1690) reported
@AskNationwide I've been asked to supply ID for a flexi account. I have to do so before 14/07 but no information on how to and the branch was zero help. No appointment available until after 14/07
-
Rebeccaboden
(@Rebeccaboden4) reported
@AskNationwide Your recovery service sucks. More than two hours in cold by side of M5. What am I paying for?
-
Sophie ソフィ-
(@sophannetaylor) reported
@AskNationwide I’ve been living abroad for two years and want to access my account. My debit card has expired, I have a new phone number, so I can’t get into online banking, how do I change my phone number to an abroad one ? 😭
-
bob
(@bob90721621) reported
@AskNationwide tried to open triple access savinngs ac failed message "sorry we cant proceed with your application"
-
Ian Mclaughlin
(@IanMcla59662489) reported
@AskNationwide Can’t access internet banking as don’t have bank card to use card reader and you have not updated her details 3 months ago with her new phone number
-
Madtina 🇬🇧🇪🇺
(@Madtina) reported
Fed up with @AskNationwide. Wanted to transfer some money from my savings account into my other bank's current account and they want to send a cheque! Er, what?! Then they mention a CHAPS payment. But there's no option on their site to do this!! I'll switch to a better bank!Grrr!
-
Shauna / Sahoonie
(@Sahoonie) reported
@AskNationwide I've tried sending money to my friends account three times, and each time it has been returned stating correction of transfer, how do I fix this?
-
Lyndsay McDade
(@LyndsayMcdade) reported
@asylumseekerx @AskNationwide I mind you being denied a bank account though! It seems it's no problem for Nationwide when a Scottish woman accompanies someone but not when they're on their own. That's not right
-
Simon Southgate
(@simon1883) reported
@AskNationwide why can’t I talk to someone about with drawing money from my savings account? I can’t do it on line as it won’t let me. Your telephone service just cuts me off. Please can someone message me.
-
bob
(@bob90721621) reported
@AskNationwide i have no accs with you, but was hoping to open a triple access savings ac, as the rate is one of the best. Do I have to create a login or do I need an ac to do that? Your help phone offers no options to talk to anyone.
-
Adam Brown
(@MrAdamB2010) reported
Love sitting on @AskNationwide customer support line for 10 minutes for it to just hang up on me!
-
Chloe
(@chloe_white_98) reported
@AskNationwide I have received a suspicious text saying my card has been blocked and I am in the middle of an online purchase, could someone help please?
-
bob
(@bob90721621) reported
@AskNationwide cant login as havnt an ac, no suitable options re phoning to enquire about opening an a/c. how do I open a triple access savings a/c?
-
alan
(@tigeralan287) reported
@AskNationwide I have the current account which gives me brake down cover does this cover any vehicles drive
-
Ian Mclaughlin
(@IanMcla59662489) reported
@AskNationwide More delays- more time my parents doesn’t have access to their own money, have already down that but need to raise how inaccurate your posts of being supportive are
-
Richard
(@R_Geddis) reported
@AskNationwide has anyone made any progress on @GarminUK pay. I know you were asked this back in 2017 and you were working on it then and seems like your still working on it. What is the update on this?
-
gothyicl0ver
(@LQuackitygf) reported
@NozQ @AskNationwide Hello it also happen my account for 2 months and I tried contacting their service but they always gave me a robot reply so i got in contact with recovery_recovery_account1 on instagram I saw his advert on tv he was the one who got me back into my account he should hlp you
-
Laurence
(@laurencecyl) reported
@Wiggle_Sport got told on chat to wait 16 working days (not stated on the site) for it to get back, but Hermes states it should be looked into if it hasn’t been received after 14 days after dropping it off. @AskNationwide when and can I initiate a chargeback? Less than £100
-
Luke Amos
(@LukeAmos8) reported
@AskNationwide I have 2 accounts missing when I log in to online banking? Could you help me? Should this happen?
-
André Lombard
(@AndreLombard2) reported
@AskNationwide hi, my banking app hasn’t been working for 3 days now and I can’t get through on the phone. Please can you look at it?
-
JT
(@uncleplug) reported
@AskNationwide A complaint has already been raised with you but given how you’ve hidden behind responsible lending as an excuse for atrocious service, I expect a whitewash. I just want other prospective customers to be aware that their house purchase may fall through from your awful service.
-
Ian Mclaughlin
(@IanMcla59662489) reported
@AskNationwide Many thanks for this non-answer and unsupportive slow action
-
Ian Mclaughlin
(@IanMcla59662489) reported
@AskNationwide To highlight how awful your telephone support is to current and potential customers is not spam. It fair warning or awful Customer service you still haven’t offered a solution to
-
Norah Quartey
(@NozQ) reported
@AskNationwide My elderly father tells me he has not been able to access his money in his nationwide account for two months. I’d be really grateful if someone could please call him to get this sorted please. Is that possible?
-
Billy McTavish
(@MctavishBilly) reported
Hey, @AskNationwide just popped toy local branch for the first time in over a year but it now shuts at 2. Can't transfer payment over as @NatWest_Help app doesn't Iet you add an account number and credit card number as per your website advice. How do I pay my card off?