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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (19%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Wigston Magna, Norwich, London, Islington, City of London, Woodford Green, Newark on Trent, Southampton, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Wigston Magna |
Website | |
| Norwich |
Transfer | |
| London |
Website | |
| Islington |
Mobile App | |
| City of London |
Login | |
| Woodford Green |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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John Tracy
(@JohnTra46586800) reported
@AskNationwide @allan_ronnie Yes but your saver rates are still ****
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Clare Cowhig
(@ClareCowhig) reported
@MisssFergie @AskNationwide I’d been having same issues- then a new card arrived out of the blue today saying ‘to keep money safe we’re replacing your debit… ‘there hasn’t been fraudulent activity.. just something we do from time to time…’ wonder if yours is same issue? Cld at least warn their customers!
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Darren Vilton-Tebbutt
(@Darrentebbutt1) reported
Well done @AskNationwide for planned maintenance. No payments to and from accounts till 7am Sunday. That's a failure in customer service
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John L Haggis
(@johnlhaggis) reported
@AskNationwide anyone care to help
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Maxeen Renton
(@Maxeen_R) reported
@AskNationwide Hello, can someone help with why I'm suddenly unable to make online transactions with my debit card please? It's happened with 2 separate transactions now. Thanks
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zoe
(@zoe_hayes) reported
@AskNationwide Yes he went inside and someone took his name and details. He had put his card and pin into the machine when a man approached him and told him that the machine wasn’t working. He took his card out and went inside to speak to someone and I think she knew it was suspicious as she
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Aaron Kumar
(@Aaronk28) reported
@AskNationwide Hi, is your app down at the moment I am trying to get in and it just keeps loading!
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Brandon Ferguson
(@HeadlessActing) reported
Why is it that any time that there’s money going into my account @AskNationwide shuts down for 4 days?! Definitely moving banks ASAP #Nationwide
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somone
(@momoko23451) reported
@AskNationwide infact you are incorrect, Ive just been told on the phone that the complaints team close at 5PM according to your agent - Jackie... What kinda of service are you guys actually running.. part time banking ?
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Chloe
(@cjrobertsx) reported
@AskNationwide hi, any idea why I’m unable to transfer money into my help to buy isa? Not sure if it’s me or your system is down? Thanks
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phil
(@philipjdaniels) reported
@AskNationwide please help me stop a payment pending for a company using worldpay. They have not fulfilled any of the tasks and are processing a transaction.
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Rachel Aldington
(@RachelAldington) reported
@AskNationwide please stop sending me letters telling me to call you, when the number that you give cuts me off. I’ve called 8 times over the past month. I just want to change my address so that I can access my mortgage information. I need 60 seconds with a human being.
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Tim Staddon
(@tstaddon) reported
@AskNationwide Thanks. Their devices are compliant but to enable the UK app store access they'd have to disable access to apps that they still need for Ukrainian contact. This is different to how many other UK personal banks have enabled their apps to be installed from the Ukrainian app store.
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Welsh English
(@Welsh_English) reported
@AskNationwide I have seen a notice that you are working on your system planned maintainence until Sunday 0700 and that transactions are being held in a queue. Is this correct?
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Darryl Tovey
(@DarrylTovey) reported
Awful service from @AskNationwide. Cancelled a mortgage application after poor service from their preferred solicitors, Enact. Asked to refund my £999 fee, agreed but that was 22 days ago, still waiting. Have raised a complaint but not even an acknowledgement. Awful
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somone
(@momoko23451) reported
@AskNationwide What is the point of having a complaints number when the person who answers it says they can access past/current complaints... utter tosh. number called was 0800302015
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🇺🇦
(@sunildvr) reported
Wow @AskNationwide - no notice of this when I logged on earlier today. That’s a huge pain if someone is reliant on a payment being sent or received today or tomorrow. Why was there no advance notice of such an outage!?
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charles
(@chicoh2) reported
@AskNationwide I am in your Coatbridge branch and the service is unreal there are two windows open and I am been standing here for 20 minutes and there is a huge queue Surely there should be a better way to manage your branch known lunch time would be busy. BOS service is better
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Tim Staddon
(@tstaddon) reported
@AskNationwide Thanks. We can do the online banking on my PC no problem, it's more so they can track their balance after getting their own place in a few months' time. They can't be expected to get a PC just for one website login!
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Emma-Jane
(@EJ_sketches) reported
@AskNationwide Can I transfer the full amount of a Loyalty Saver directly to a current account using your banking app? Am I likely to encounter any problems doing that?
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Tim Staddon
(@tstaddon) reported
@AskNationwide Thanks for setting up accounts for our Ukrainian refugees, so quickly! One problem... their phones have UK SIMs but still need to be in the Ukraine region (for other apps) and neither the Apple nor Android app stores allow the Nationwide Banking app to be installed
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Meaks
(@WhatMeaks) reported
@AskNationwide The notification in online banking says you’re “working on your systems until 7am Sunday and payments will be held in a queue until work is completed” - are you seriously saying I can’t transfer money in/out of bank accounts effectively for 3 DAYS?! That is not ok!
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Ryan 🌙
(@owltwig) reported
@AskNationwide Hi, I’ve received my card and pin in the post but I’m unable to set up digital or mobile banking as it says the account is still new. When can I access this as it says on the letter it’s available to set up immediately?
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Daryl Lay
(@daryl_lay) reported
@AskNationwide Do you think building societies should advertise a rate on their website when that rate doesn’t actually exist ?
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Ruth Tibby
(@rugoldie) reported
@AskNationwide has the loan application issue been reported? The website is saying there is an error accessing the quote/application
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Beaver Tail Vintage
(@BeaverTailVTG) reported
@AskNationwide how long should it take from mortgage application to offer when it is a persons 2nd application on the same property (no valuation required)? It has now been 23 working days for our buyer.
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Zoë Ebbutt
(@Zozo_Victoria1) reported
@AskNationwide my app hasn’t been working for the last few days? Keeps saying there is a technical problem
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Lorie Farrell 💙
(@lorieft) reported
@AskNationwide For example, online triple access ISA.
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kelvin
(@kelvs97) reported
@AskNationwide is there an issue with the nationwide live chat app?
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Ruth Tibby
(@rugoldie) reported
@AskNationwide No both the app and the direct website and both saying the same message