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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Login (26%)
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Website (25%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Hayes, High Wycombe, Congleton, Elgin, Dunstable, Andover, Milton Keynes, London, Manchester, Skipton, Caterham, Plymouth, Ipswich, Birmingham and Rugby.
| City | Problem Type | Report Time |
|---|---|---|
 Hayes |
Transactions | |
| High Wycombe |
Website | |
| Congleton |
Transactions | |
| Elgin |
Login | |
| Dunstable |
Website | |
| Andover |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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jodale
(@mermaidmollie) reported
@AskNationwide please, please stop with the 'ordinary people' poem/speaking advertisements. They are truly awful and incredibly irritating. We've had enough, they were ok for the first two adverts.
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DJ Large 🇺🇦🌻
(@djslarge13_dj) reported
@AskNationwide @Leglesszebra Wait, so you have more women working for your company than men, and y’all still pay them more a third less than men? What are y’all doing? Making all the women do the lower work, and having most of them men be the executives and upper managers?
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dee
(@deereid85) reported
@AskNationwide if I’m due money today will it be cleared wven tho the app isn’t working for me to see are update money clears today
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Andrew Cartwright
(@Andyboro1965) reported
@AskNationwide Yes it was greyed out and there was the usual message that you were having issues
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pogonannie
(@cnxzg86pnn) reported
@AskNationwide please change your adverts they are appalling from a customer
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Paul W
(@PaulWoody69) reported
@Lellahat @AskNationwide Let's hope it gets the same support and funding.
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Dr Ailsa Holland
(@ailsaholland) reported
@AskNationwide @ApplePipped As a member of @AskNationwide I’d very much like to know what you’re doing to address this terrible pay gap between men and women.
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Anna Gorin
(@annacala29) reported
@AskNationwide Yes, but it won't help me pay my mortgage, will it? The money is gone from my account and no one seems to know what to do. People representing the same bank telling me different strategies. I would strongly advise friends to avoid your bank.
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Becky Horsbrugh
(@BeckyRLH) reported
Anyone else bank with @AskNationwide and absolutely infuriated by their bad customer service?
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Scott
(@SDBFitness) reported
@AskNationwide Honestly, there’s no point. You literally can’t provide ANY service I need, even when I’ve SECURELY contacted you through the nationwide mobile app both over the phone and live chat. Pathetic. A complaint will be logged in branch and it will be getting took to the ombudsmen.
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Matt Ewing MIMMM
(@MattEwing7) reported
Hey @AskNationwide how the hell do we get to talk to you over the phone? Your branch phonelines are closed and your main phoneline cuts me off. Need to talk to sort junior bank accounts, please help.
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ClaireFilipe💙
(@clairefilipe) reported
@AskNationwide good afternoon, I am still awaiting a response for the complaint form I submitted over a week ago now with regards to the issues you had that occurred last Monday when my wages weren’t credited to my account resulting in missed payments and me incurring fees!
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Obzyer
(@Obzyer) reported
@bromfield_emma @AskNationwide yeah l been on there live chat and everyone said it was within 5 working days and the automatic email says within 7 days so what info are we meant to believe
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Samuel Robinson
(@sam_robinson01) reported
@AskNationwide after waiting over 20 minutes to speak to someone, I finally spoke to a lady who was helping me and then the line got cut. I now have to wait another long period to speak to someone. This is so frustrating when you're trying to deal with financial issues.
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GordonLee
(@GordonLee) reported
@AskNationwide That’s good to hear but this isn’t consistent throughout your organisation. Not only that but when the issue is raised there isn’t a fair process to address the discrepancies that exist. Could someone from your HR team explain how women in Nationwide can raise their concerns?
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Michelle Heinrich
(@TheCuriousLing) reported
@AskNationwide I didn't have an issue logging in. Actually, I logged into my online banking just now and things seemed to be working normal again. I have no idea why, but thank you for your help anyway!
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Stevie
(@ole7070) reported
@rsagroup I'm a RSA customer through @AskNationwide home insurance. I have to say it's been a thoroughly miserable experience trying to claim insurance after damage to the roof due to recent storms.
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Jodana Sandy
(@JodanaSandyXx) reported
@AskNationwide stilll not heard anything after being on chat yesterday since I made the complaint on the 28th February appalling behaviour I’m not recommending to anyone to bank with with nationwide customer service is appalling
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Lynda Williams
(@Leglesszebra) reported
@AskNationwide Good grief, if women make two thirds of your work force that pay gap is even more shocking! This isn’t a new issue, how much longer do you need to fix it?
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GordonLee
(@GordonLee) reported
@AskNationwide You don’t have to work hard to create positive change. You just have to pay men and women the same for doing the same job. It’s very easy to fix. Would you be happy to discuss this directly? My daughter is too scared to ask her boss again.
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Danielle Maher
(@daniellemaher13) reported
@AskNationwide I'd appreciate something I had to let down my ten year old son because payment wasn't received month before I needed heating and payment delayed happened 6times since last February I've had no compensation
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Natbat 🦋🦋🦋
(@Nat_Bat21) reported
@AskNationwide can I ask when my complaint will be looked into please regarding the problem with banking the other day please
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J
(@NoMoreMikeDean) reported
@AskNationwide I just have and now you’re closing my account????? Wtf???
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Shappers
(@Shappy_C) reported
@bitoclass @AskNationwide Pretty much everyone on twitter is a stranger. It's why people come here to have discourse. I've not defended a pay gap, I've tred to explain that it's not something companies can easily fix, regardless of intentions, so why criticise them instead of focusing on positives of IWD?
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Sean McLuckie
(@sean_mcluckie) reported
@AskNationwide honestly can’t complain for the customer service after the fact. Just had £50 put in my account because I complained about the payment delays. I hope everyone affected got the same #nationwide
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Josh Metheney
(@HistoricalNoOne) reported
@AskNationwide @ApplePipped Your company claims to support women, but then there's that pay gap. I think it does.
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💥 Bet & Boom 💥 ⚽ Betting Tips ⚽
(@ndraft5) reported
@AskNationwide No just problem depositing that's all on all of my betting accounts
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Dame hush hush Kegel 🇺🇦 Софі
(@Kegel7) reported
@PayGapApp Oh dear @AskNationwide as a female customer, I'd hope that you'd do better than this! 👆
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nicola
(@nicolacm1979) reported
@AskNationwide Will customers be receiving compensation for the problems that were encountered on 1st Feb? Due to your technical issues I was unable to make my mortgage payment and have now received a charge from the mortgage company due to late payment 😡
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Emma Bromfield
(@bromfield_emma) reported
@Obzyer @AskNationwide No idea then the website said 3 days not good enough is it?