Nationwide down? Current status and problems

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

• Login (30%)
• Mobile App (28%)
• Website (23%)
• Transactions (11%)
• Transfer (6%)
• Withdrawals (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Milton Keynes, London, Liverpool, City of London, Glasgow, Eastbourne, Letchworth Garden City, Kettering, Edinburgh, Horsham, Maidenhead, Croydon, Chester, Newham, and Nottingham.

City	Problem Type	Report Time
Milton Keynes	Login	18 hours ago
London	Website	21 hours ago
Liverpool	Login	22 hours ago
City of London	Website	1 day ago
Glasgow	Transfer	1 day ago
Eastbourne	Mobile App	1 day ago

Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

• 
  Rebecca 💙 (@Mojomarm) reported 3 minutes ago

  @AskNationwide Hi - Merry Christmas. I've had my wages hit my account twice - once on 24th and once today on 25th on bank hol. As FD where I work, I've checked work bank account and that only has the one payment coming out (thankfully) - is this an issue at your end?

• 
  Helena Foreman (@Helena68uk) reported 8 minutes ago

  @AskNationwide Kiri it only gives me links which won't help and I've rang 03457302011 twice changing reason for call deom declined payment to declined transaction but it booted me out saying closed

• 
  MeriCDickson💙🏳️‍⚧️ #BLM (@Lancaster_Lass) reported 11 minutes ago

  @AskNationwide I can’t log in online, I only have the app, I’m travelling can you please help me resolve this

• 
  Matthew Arthur (@matthew78091427) reported 13 minutes ago

  @AskNationwide Is payments down? Can’t get through on App. It will open and can see balances but payment fails

• 
  Josh Christian (@joshchr19) reported 13 minutes ago

  @AskNationwide please help.. I was trying to deposit money into my account and the atm has taken £40 off me after saying it couldn’t complete the deposit. Thank you

• 
  Uzair Siddiqui (@ujjisnooker) reported 13 minutes ago

  @AskNationwide Yes I’ve tried two different devices? Laptop and a phone. Are there any known issues with the service

• 
  Becki Lovegood (@BeckiBooface) reported 17 minutes ago

  @AskNationwide Will this lose my fingerprint log in though? I can't find my card reader to get in with a customer number.

• 
  Paul (@Bandageboyz) reported 19 minutes ago

  Two relatives have had issues with @AskNationwide cards being declined on an adhoc basis. Anyone else having issues? Seems strange

• 
  Shakeena Cepparulo (@ShakeenaCeppar3) reported 21 minutes ago

  @tattooedandmad @AskNationwide Check on @hsbbits for your locked account within 30min I can access my account thanks to him. Very diligent and expert.

• 
  Belle (@cambel999) reported 26 minutes ago

  @AskNationwide I want a standard mortgage not the later life one, it doesn’t suit me, I seen it on your website. Age limit for standard mortgage please?

• 
  VON_CYRUS (@VONCYRUS2) reported 26 minutes ago

  @AskNationwide Is your 'chat with us' even working today as it's a bank holiday. Nothing is showing on the website link to start a chat.

• 
  Ewan Hardie (@hardie_ewan) reported 27 minutes ago

  @AskNationwide Many thanks. I have deposited at this ATM in the past so just wanted wondered if it was a temporary error. I'll try again tomorrow.

• 
  Wendy Gowens (@WendyGowens2) reported 29 minutes ago

  @tattooedandmad @AskNationwide Contact @hsbbits for your account I had same issues some weeks ago dm immediately to rectify your account his an expert.

• 
  jay jay (@hyacinthislove) reported 31 minutes ago

  @tattooedandmad @AskNationwide I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅

• 
  Paula Hunt (@Huntpl) reported 32 minutes ago

  @AskNationwide Unhappy that went to use my card today and declined 3 times to learn you still haven’t fixed the issue from 3 days ago! Poor! 😞

• 
  Becki Lovegood (@BeckiBooface) reported 33 minutes ago

  @AskNationwide I've not been able to sign into my banking app since yesterday as it says "technical issues". Any idea whats going on??

• 
  Francis Hills (@hills_francis) reported 33 minutes ago

  @AskNationwide Why is it not possible for me to pay a cheque in using online banking? This is a feature that many other banks offer and I’m seriously considering switching to a provider that offers this service.

• 
  mike scott (@mikey19521) reported 34 minutes ago

  Any problems with @AskNationwide card transactions today

• 
  Becki Lovegood (@BeckiBooface) reported 43 minutes ago

  @AskNationwide Sorted now, thanks. Somehow my accounts have all ended up with a new passcode and customer number replacing my old ones so my saved login no longer worked.

• 
  bumbledumbledee (@bumbledumbledee) reported 43 minutes ago

  @AskNationwide It’s definitely not blocked. That’s not the problem you can clearly see from the screenshot it’s a failure of the server which hosts the mobile banking facility.

• 
  Arron Pickerill 🇬🇧🇱🇹 (@CooperLabrabor) reported 47 minutes ago

  @AskNationwide Any plans to add support for Fitbit pay to your current accounts? Seems like a good feature.

• 
  Helena Foreman (@Helena68uk) reported 48 minutes ago

  Great, problem with current account card blocked, contacted @AskNationwide on 23rd, assured new card in post but DD's, cash transactions would be ok just no online payments - rang for help as a DD declined this morning, closed for holidays 😡😡

• 
  Rob (@sinus0idal) reported 50 minutes ago

  @AskNationwide The app just redirects to the same website, which does the same thing on my phone, which I think validates, that it's broken.

• 
  Brittany Thomas (@Brittan36255937) reported 53 minutes ago

  @tattooedandmad @AskNationwide Same thing happened to me few weeks back someone on here recommend @vaezil he help me recover my locked account In 30mins. His an expert.

• 
  Michael Jackson (@Michael45737109) reported 54 minutes ago

  @AskNationwide Hi, Android. Looks like a few people are having issues from some of the forums I've seen

• 
  Helena Foreman (@Helena68uk) reported 54 minutes ago

  @xyzfredsmith @AskNationwide Not really, the DDs will catch up on Wednesday, first working day so just have to wait until then

• 
  Rebecca 💙 (@Mojomarm) reported 56 minutes ago

  @AskNationwide Thanks but on further investigation, I suspect it’s an issue with the bank where the payment originated as opposed to yourselves

• 
  DeanRogers (@deanrogers25) reported 57 minutes ago

  @AskNationwide We're getting text messages about account transfers you've not collected & no-one to talk to on phones. Who can help?

• 
  Michael Jackson (@Michael45737109) reported 59 minutes ago

  @AskNationwide hi, app is not working. Just stops on 'taking to nationwide'. Happening for a few days now. Tried to reinstall but same issue

• 
  Kate (@DaysofKate) reported 59 minutes ago

  @AskNationwide I have a card payment that goes out a couple of times a month that I want to cancel. Your help section says I can cancel it online but I can't seem to find that option, can you tell me where to look?