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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (32%)
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Website (28%)
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Login (21%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry, Crawley, Plymouth and Stockton-on-Tees.
| City | Problem Type | Report Time |
|---|---|---|
 Fulham |
Login | |
| Hove |
Website | |
| Cambridge |
Website | |
| Milton Keynes |
Website | |
| Slough |
Login | |
| Worcester |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Evonne O
(@f1lover75) reported
@AskNationwide @joeboy2305 I had problems when I used this at Amazon so had to switch to my @santanderukhelp Mastercard. Not idea but so far so good
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USLS.1
(@1Usls) reported
@AskNationwide is there any problems regarding transferred money from other banks showing in accounts
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rmij
(@rmij56) reported
@AskNationwide. Appalling service from Nationwide - standing orders not processed, on hold for 30 mins to be cut off. Time to bank elsewhere 😡
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Leroy Boyce
(@Leroy_Boyce) reported
@AskNationwide That tried that number, but just received the same lousy customer service they have for the last 6 months.
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Mitch🏴🇨🇾
(@sonofamitch48) reported
@AndyMSUK @AskNationwide Mostly seems to be okay now. Tbh I didn't get much response even in DM other than "we know there's an issue, we're working on it". Occasionally I still get the issue but if I restart my phone that tends to fix it now. Sorry I couldn't be more help
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✨Roo✨
(@AK92_xo) reported
On the phone to @AskNationwide for 45 mins. Got through to someone who transferred me to another team who will help me. Only to hear the message the lines are now closed. What a waste of time.
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Richard Flint
(@flint_richard) reported
@AskNationwide I cannot undestand why no one repomds from customer service ?
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Michelle
(@Michell85007010) reported
@AskNationwide how can play station network get access to my brand new card number without me giving it to them or permission to use jt?? I only got my card yesterday and they have taken money from my account, I got a new card for this reason and they can still take cash
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Colin Edwards
(@lexan71) reported
@AskNationwide Trouble free banking with Nationwide, such as problems with making payments etc.
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Mike Newsome
(@mike_newsome) reported
@AskNationwide Ok, thanks for the quick response. I'll reboot the phone and see if that solves the issue.
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WiseMan999
(@grump999) reported
@AskNationwide Don’t you produce a physical card or digital version to download to mobile that contains emergency contact number for FlexPlus travel insurance and policy number? Unnecessary faff having to find these details on the website.
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tim stone
(@timbouk) reported
@AskNationwide When is the promised compensation being paid for faster payment issues ?
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Dr Shaunna
(@smp_l) reported
If all your services are working normally @AskNationwide why can't I make a payment?!
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Mr Apple
(@appleeugene) reported
@AskNationwide Working out what to do with the pennies now not going into a redeemed mortgage!
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Lonewolf
(@Lonewolf2727) reported
@AskNationwide Mobile banking app still not working. Uninstall and reinstall, clear data and cache but no!
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liv 🖤
(@brokennnsmile) reported
@AskNationwide do we get compensation for when systems went down? i was left for 6 hours unable to eat or get home due to delayed payments.
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Meesha Showtz
(@MShowtz) reported
@AskNationwide I inboxed you. Please help urgently.
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Susanna
(@susanaEstevez4) reported
@AskNationwide I have a transfer from Madeira/ Portugal that is not being accepted by my bank , how can you help with this ?
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Helen Faye
(@HelenFaye09) reported
@AskNationwide why is my complaint not being responded to? Why are staff saying they have tried to call me when that is NOT true??? Have been a customer for many years and am shocked at this appalling non service!
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alan malcolm
(@angusthebull247) reported
@AskNationwide Nationwide not having an outage (which usually lasts for hours) every single week
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Susan Cowling
(@Susan2706) reported
@TheFCA We are being penalised by @AskNationwide they increased our home insurance by 24% stating it is because of the new ruling and will not explain the justification we have never claimed and been loyal customer for many years
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Mike Newsome
(@mike_newsome) reported
@AskNationwide are there any known issues with your banking app today? I'm having trouble opening the app.
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Andy Barrett-Smith
(@AndyMSUK) reported
@sonofamitch48 @AskNationwide @sonofamitch48 Thanks! I'd tried uninstalling & reinstalling, as well as clearing all the app's data and cache, but that didn't work. A restart of my phone fixed it though, so thanks for the suggestion! I think Nationwide need to improve their error handling!
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Andy Barrett-Smith
(@AndyMSUK) reported
@AskNationwide @sonofamitch48 @sonofamitch48 - Did you get to the bottom of this? Have had the same issue for a few weeks.
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Hayden Alcock
(@hayd85) reported
@AskNationwide No more payment issues would be handy!
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Pickle Chick
(@_ilikeyourbow) reported
@AskNationwide why are you still forcing your staff to #WFH?? Majority of us have gone back to work so why can't you? You capitalised on covid, hastily shut down offices, and walked away laughing with record profits. Disgrace. You don't care about your staff's mental wellbeing!
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Alexander Davis
(@MrDavisCSIT) reported
@AskNationwide @mike_newsome I've been having issues with the app since about 6pm this evening. Website says everything is fine but both me and my partner cannot access the app. Restarted device and using different data/wifi
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Kelly
(@KELLYBEAR_) reported
@AskNationwide Hi nationwide, you have blocked my credit card on an overseas charge, urgently need this unblocked but no one available to support me. Blocked without warning is so dangerous.
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Danielle Maher
(@daniellemaher13) reported
@AskNationwide any issue with incoming payments tonight
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ASD-X🇭🇰
(@PapaDeltaXXX) reported
@AskNationwide I paid a bill at Nationwide Macclesfield this afternoon, but when I looked at my account on the app there is something which doesn't add up, and I am down a few hundred pounds, and shouldn't be. Please advise.