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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Login (28%)
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Mobile App (27%)
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Transactions (11%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford, Preston, Royal Leamington Spa, Leeds, Swadlincote, Walton-on-Thames, Tonbridge, Winchester and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
 Sutton Coldfield |
Transactions | |
| City of Westminster |
Website | |
| Braunton |
Login | |
| Montrose |
Login | |
| Taunton |
Login | |
| Leigh |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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₿itcoin Ollie
(@BitcoinOllie) reported
@BidnesNunyo @AskNationwide I had to attend in person to withdraw MY funds. The system is impossible. 48 hours to process in stark comparison to #bitcoin, at the speed of light. Disruption incoming.
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Spencer Scott
(@SpencerScott2) reported
@AskNationwide hello, I want to change my FlexDirect account to FlexPlus (replace one with the other), local branch have told me to use the App (no help!). How do I do this?
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Mary Medhurst
(@MedhurstMary) reported
@AskNationwide As an existing current and saving account customer, why do I need to give all of my information (employer details etc) when applying for a further savings account when you already have it from my existing accounts?
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Posh And Proud
(@PoshAndProud1) reported
Is it possible you could stop gaslighting us @AskNationwide with your ridiculous TV adverts? Your bank makes billions in profits off the back of people struggling, then makes nauseating ads telling us our financial problems would be solved if we put less milk on our cereal?!
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Fabio Profumo
(@fabioprofumo) reported
@AskNationwide That’s really disappointing Babs. You say your offer is to help members with the cost of living crisis but those struggling to feed themselves and their families won’t be shopping @Fortnums - perhaps you can add some budget supermarkets. That would be a meaningful offer.
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Kathleen Manzo🍀🍀
(@chupchupchee) reported
@AnnaHensington @AskNationwide @iFox97 he can help you resolve your issue ASAP 👍
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stel k
(@stelk4) reported
@AskNationwide good evening your external cash machine at twickenham branch isn’t working iam trying to deposit cash it gives the envelope out but won’t take it in
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Owen 🎗
(@o_burbidge) reported
So @AskNationwide is so garbage these days. I go to pay off my NW credit card from my NW account….and it asks for the sodding card reader. Which I no longer have. Why are we stuck in 2003 not 2023. You’ve just authorised the app using my face, why do I need a card reader still!
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Matt Otty
(@MattOtty86) reported
@AskNationwide Not much help! I’ll have to go into branch yet again. I got locked out due to attempting to many times. I was told to try again today, still not working!!
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Samantha
(@babbamoo) reported
That Nationwide ad where the man is talking about 25p worth of milk left in the bowl 😡. He's talking over the woman (who I assume he's there to help?). She really doesn't need to be patronised. Bad look. @AskNationwide
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Julian #blacklivesmatter
(@Julian1649) reported
@AskNationwide Hi, any news on saver rates following the BoE rate increase two weeks ago? It's not really ok to say on your website that you're working through the implications without giving the earliest date we should check back. Are we supposed to look every day?
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Robin
(@S555NOT) reported
@AskNationwide No I can't because all the information on which stores are taking part is "expected" "planned" "likely" from your own web site. This is a dreadful promotion that is badly thought through and not well supported
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Hailfire
(@Hailfire101) reported
@AskNationwide I have raised a huge complaint. But what's that's going to do, to help me for the next 9 days??
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@evabydesign3
(@evabydesign3) reported
@AskNationwide I propose anyone with a Nationwide acc containing more than £3 million is collected by your good selves & redistributed for the 'greater good'. So as too rebalance a decaying dis-eased ponzi scheme backed up by debt based currency. Also these addicts "get help" @TheVenusProject
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Ray Eccleston
(@rayebloxwich) reported
@AskNationwide what is up with the app? Haven’t been able to access current account details for nearly 24hrs? Can view credit card details.
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Anna h
(@AnnaHensington) reported
@AskNationwide Crazy thing was, when I complained I received a response from nationwide saying they had checked my account and it was not their mistake but failed to suggest anything to rectify the problem or even NOTICE that I had already closed my account with you. Amazing!
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Stuart Franklin
(@StuartFranklin1) reported
@AskNationwide Hi My app won't register from my new phone. Can you help please
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Hailfire
(@Hailfire101) reported
@AskNationwide Absolutely nothing you muppets can do. You cancelled my card. Without my authorisation. It's a week until payday, I have NO access to any money. It'll take 5-7 business days to get a new card. Complete joke of a bank.
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide You can’t Jamie - I’ve written directly to your CEO and I’d she cannot respond to this this you cannot help. I’ve been through your complaints department and the people who have responded are dishonest. Covering up bad practices
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Richard 💛💙
(@RichardInLeedss) reported
For a top tier bank/BS your website and app is archaic @AskNationwide
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Eda Gumush
(@cicekeda73) reported
@AskNationwide I’ve just spoken to one of your colleagues and he has informed me I need to contact the merchant for a refund tomorrow - if @moysesstevens is unhelpful about refunding me overcharge then I will need to raise a dispute. @moysesstevens please help to get this resolved!
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Ray Eccleston
(@rayebloxwich) reported
@AskNationwide Note says “Sorry, we’re unable to show you all account deatails at the moment” “This also means you’ll be unable to make payments from some accounts. We’re working to get things back to normal as quickly as we can”
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BarbaraMcGeary💙
(@BarbaraMcgeary) reported
@AskNationwide If I send it to my current account, in amounts of £10000? I would then be able to move it in £50000 chunks? How many transfers can I make per day? Thank you for your help.
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Abdul Hai
(@AbdulHai23) reported
@AskNationwide I just checked I got 2 instant access 10.
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Vanessa
(@vjtaylor1) reported
@AskNationwide is the website and app both down? Can't access either
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Anna h
(@AnnaHensington) reported
@AskNationwide No you don't. The online chat is a waste of time and the "complaints service" is a joke. Your customer service is the worst I have ever encountered. I will be reporting you to the ombudsman.
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Natalie Fasham
(@natfash) reported
@AskNationwide just wanted to say I went in to your Peterborough branch with my 12yo to get a new card for her account and Sam assisted us with excellent customer service!
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MrRedMoomin
(@MrRedMoomin) reported
@AskNationwide Here for you, lol. It's more like your part of the problem. Won't even let us buy seeds to grow fruit and veg, because you don't use the companies sort code. Banks are trying to stop us from doing anything to save money. Disgraceful
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Anna h
(@AnnaHensington) reported
@AskNationwide This tweet is an absolute joke. You locked me out of my "instant access" savings account and refused to help. My only course of action was to leave work and physically go into the branch and close my account. Goodbye Nationwide, never again.
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Terry Lee Rose
(@terryleerose) reported
@AskNationwide is mortgage manager down? After typing in my details I get a blank screen. It was working last night. Thanks