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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Website (24%)
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Login (16%)
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Transactions (14%)
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Transfer (4%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh, Westbury, London, Hackney, Wigston Magna and Norwich.
| City | Problem Type | Report Time |
|---|---|---|
 Stockton-on-Tees |
Transactions | |
| Whitehaven |
Mobile App | |
| Dumfries |
Transactions | |
| Glasgow |
Mobile App | |
| Redhill |
Website | |
| East Kilbride |
Mobile App |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mark McCluskey
(@MarkMcCluskey1) reported
@AskNationwide Sticking to the party line then? Have a look at the tweets! No other bank seems to have issues!
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EmilyG 🍒
(@EmilyGMG3) reported
@AskNationwide hi, there is an issue with opening banking app and logging in online. Was told money would be in there today, waiting on that. This is a error through nationwide that has taken weeks to solve, can’t call yet as no lines open. Need the money asap today
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Kirsty 🦄
(@kirstmichelle95) reported
@AskNationwide waiting for a payment from one of your accounts. Are you still having issues? I literally have no food and my sister has sent me money that I can’t access
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Sean Charles
(@Seancharles1234) reported
Hey @AskNationwide @joinmettle do either of you have issues with faster payments? Payment sent from nationwide to Mettle (my own accounts) and it isn't showing. Thanks
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Connor Nash
(@Connor_Jai9) reported
@GillDerry @AskNationwide @mckernan_paul Just had the same issue
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Christine cairney
(@chrissycairney0) reported
@AskNationwide It's OK it went thru after it was put thru half an hour later so its working
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🙂
(@Lislissssa) reported
@AskNationwide sent money to my account from different bank and not received please tell me there isn’t a issue
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Jonathan Collier
(@joncollier8) reported
@AskNationwide Hi Nikita, thanks for getting back to me. Unfortunately not, no. As you can expect I'm getting slightly uneasy knowing there's a considerable amount of money unaccounted for now. Can you help?
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Elishaa
(@Elisharostronx) reported
@MNicholls85 @AskNationwide They’re struggling to accept there is an issue. I highly doubt any other banks customers have a faster payment system which takes over 2 hours to receive the money.
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Taylor 🖤
(@taylormartin30_) reported
@EmilyHo35632817 @AskNationwide @in_mules Same here! Last of my money has disappeared.... And I need it for food. Why are they continuously saying there's no issues 🤬
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kezza lawler
(@KezzaLawler) reported
@AskNationwide hi there , I see from just coming on twitter there is a issue with transferring of monies , I've tried to transfers from one nationwide a/c to another this is showing error. Can I suggest for those who may not have twitter is updated the online services
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beth
(@beth66927906) reported
@AskNationwide left me without a penny on Christmas Eve. Absolutely gutted. I’ve just switched to you guys what an absolutely terrible mistake. Will be leaving next week.
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Alison randall
(@Alisonrandall20) reported
@AskNationwide Well I sent 2 hours and 6 minutes again. Still ain’t there. Why the constant problems and lies off nationwide. Already closed 2 account with you and once this money hits tomorrrow this last account will be closed. Joke of a financial institution
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Gavin
(@Gavalaa84) reported
@AskNationwide problems from the other day are clearly not sorted out as it’s taking ages to receive money
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Cara Willams
(@CaraWilliams09) reported
@BethGriff24 @AskNationwide I’m making payments to and from my account instantly no problems
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Sean O Keefvccv
(@rsfgvcj) reported
@icmvp @AskNationwide I was recommended to brisk_crakk on Instagram they were able to successfully regain access back my account in 10 minutes, check them out they can help you out
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Gavin
(@Gavalaa84) reported
@AskNationwide been 2 hours now what’s going on or do you now admit there’s a problem and try doing something about it ?
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Christine cairney
(@chrissycairney0) reported
@AskNationwide hi am waiting on a faster payment going in to my account is this down again am waiting on £200
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Victѳria
(@victxriia) reported
@AskNationwide According to Amazon customer services, you've declined a payment to them from my debit card tonight. Why is this? I've had no problem before.
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Dr Alex MI
(@AMI__92) reported
@AskNationwide just opened our sons savings act. The sort code that appears on the app for that nee act is only 4 digits...any help would be appreciated
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matt davies
(@matt_davies1987) reported
@TeachMsWilliams @in_mules @AskNationwide Hello has the issue been sorted did you receive the money as I'm having the same problems
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Naomi Kelly
(@Nkels443) reported
@AskNationwide is your online banking down?
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Stacy
(@StacyZsaZsa) reported
@AskNationwide I am waiting for a payment from a natwide customer and have not received it.
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Inspiredhandmadejewellery
(@Inspiredhandma1) reported
@AskNationwide @CloeMorgan6 Why are you guys denying there's a problem when hundreds of people have reported issues in the last few hours on down detector and a lot of tweets on here. Come on guys sort it out its xmas eve tomorrow people need their money! Yes I have the same problem!
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Taylor 🖤
(@taylormartin30_) reported
@AskNationwide My payment has been received! Just transferred the last of my money into my nationwide account for a food shop and it's not went in and your customer service line is closed. Can someone please help? Need food u know 😑
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V4vixen
(@V4vixen) reported
@AskNationwide is there a problem with payments being received again? My money hasn’t gone in!
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Suzanne
(@Suzanne43072902) reported
@AskNationwide it’s been almost 3 hours from I transferred money and still nothing has hit my account! Any idea how much longer these problems are gonna continue for it’s happening too much now with nationwide
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Jake
(@jakeflies) reported
Shocking from @AskNationwide yet again. Payments not going into my account again, seemingly a universal problem, and they’re only giving vague, useless replies that help no one. Avoid like the plague, an absolute joke.
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Denise V Ford
(@DeniseVFord) reported
@AskNationwide nationwide app not been working for a few weeks now on my android phone? Was working fine, have uninstalled and reinstalled also checked for updates. Any reason for it not working? Many thanks
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Paul Shanley
(@shanley64) reported
@AskNationwide Doesn’t really help when I needed the payment 2 hours ago. Can you let me know how I can make a complaint?