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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (30%)
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Website (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Scunthorpe, Wells, Hounslow, Derby, Sunderland, Chatham, City of London, Altrincham, Motherwell, Doncaster, Alloa, Ipswich, London, Normanton and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Login | |
| Wells |
Mobile App | |
| Hounslow |
Login | |
| Derby |
Login | |
| Sunderland |
Website | |
| Chatham |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Tracey heslington
(@hes_tracey) reported
@anarchy4angels @AskNationwide Hi is there issues transferring money incoming
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Helen Lucy
(@HelenLucy6) reported
@AskNationwide not a query but I just wanted to applaud your fraud team. Had a major panic over a transaction I know I didn’t make. The staff member sorted everything so quickly, cancelled any future payments, my card & issued a refund within 15 minutes. Best service I’ve had!
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Mayor of Simpleton
(@SimpletonOf) reported
@AskNationwide Oh do shut up and leave us alone you awful bunch of branch closing, house repossessing, tiny interest paying, virtue signalling clowns.
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charles cawley
(@charlescawley9) reported
@AskNationwide Poor lad needs to learn about apostrophies. Was this ignorance from their PR department? The US ideologial lie ignores the importance of luck. Of course hard work and ambition are usually essential, but luck is a necessity. The unlucky deserve help- but not if you deny luck.
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John Paddington
(@padders123) reported
@TheRealJimShady @AskNationwide @UKFtweets Quite impressed that the Nationwide customer service rep took the time to respond on this and try to answer the questions (even if they didn't give that useful an answer).
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BelleStarr🌟
(@BelleStarrC) reported
@personneltoday @AskNationwide HR dept take note. " Employers should take advice from lawyers, rather than interest groups.” Also, because they disown you when the **** hits the fan.
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zachary f reeder
(@Zachary__reeder) reported
Just to let people know @AskNationwide give you warnings on your account if you threaten legal action over them not providing the services they stated. Bully tactics and a half , issue was bad enough to give us compensation over so obviously we would of had a court case. ABYSMAL.
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Me
(@anarchy4angels) reported
@AskNationwide anyone else having problems with regular payments (i.e. subscriptions, annual renewals) being declined by Nationwide? So far I've lost my Amazon Prime, Netflix, supermarket delivery pass and expecting more. Will be transferring my account if not resolved this week.
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ruby🍄 ♪
(@ruby_2813) reported
@AskNationwide Hi, I need to replace my damaged card, but when I call the number on the site for damaged cards the closest voicemail option is "for lost and stolen cards", should I use this option or a different one? Thanks
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Christian I'Anson
(@cia262) reported
@IANSONPJ @AskNationwide Thanks. Not looking for cheapest. Looking for service!
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide @joblogg41360819 Is that a default reply to systems that don't work.. Try and find out what the actual issue is first.. Do you think people are idiots not trying a different browser and it should not matter with modern web apps ..
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Thom Norris 🏴🇬🇧
(@WatTyler1776) reported
@AskNationwide Can you just stick to providing me with a decent banking service. Thanks.
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Vanessa Welham
(@VanessaWelham1) reported
from
Lambeth, England
After 3 months @AskNationwide still can not get through to #themortgageworks to discuss anything! Phone cuts you off with no option to speak to a human. Website for existing customers doesn’t work. Woeful. #customerexperience #poor
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Rebecca Kay
(@BeckinChorlton) reported
@AskNationwide we started a mortgage application 3 months ago. I raised a complaint with an agent and still have no reference. I understand you’re stretched but this level of customer service is terrible. How does this get sorted?
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Craig Martin
(@CraigsWorld) reported
@Laney1987 @AskNationwide Makes no difference. It’s Nationwide’s own security steps that’s the problem.
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Dreadnought ❌ #KBF
(@n_groom) reported
@PaulCha35392837 @PostFromProtest @AskNationwide Most of them will get free tickets football is no longer a working man’s sport
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Frankie
(@B_Free2000s) reported
@AskNationwide Do you really think I am going to waste any more time completing the lengthy process of providing NW with feedback. Why not call me and ask for it? Very disappointing service!
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charles cawley
(@charlescawley9) reported
@AskNationwide Was the ignorance about apostrophies from their PR department? The US ideologial lie ignores the importance of luck. Of course hard work and ambition are usually essential, but luck is a necessity. The deserving unlucky deserve help- but not if you deny luck.
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Bearded Wonder
(@MeBeardedWonder) reported
@xinfinitehopex @AskNationwide just do it by month and redact it if you need ... you will be waiting for ever with customer services
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Me
(@anarchy4angels) reported
@AskNationwide ...and really needs to be resolved centrally by Nationwide taking ownership and contacting companies to resolve the issue. It is appalling to leave customers unable to make payments, so they lose services or incur additional costs.
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Cat
(@catlouisevine) reported
@AskNationwide my wages haven’t gone into my bank today but have been released from my employer. Is there an issue today and when will it be resolved please?
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Bearded Wonder
(@MeBeardedWonder) reported
@maisiealicelake @AskNationwide That is shocking .. just escalate and don't accept a poor service
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balance is power
(@thecentre365) reported
@AskNationwide my dad is retired. Today his car failed its MOT as it was simply too expensive to keep repair. The garage were able to do him a deal on another old banger. He went to your branch to access £1,500 of his own money. You offered him cash, thankfully he declined and…
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R.Fouracre
(@RHYSyoutube) reported
@AskNationwide Ok. If it not gone by tomorrow a shall I msg or pop down
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Adrian
(@dog_gem) reported
@AskNationwide Such a shame you closed down a branch leaving a town with no bank branch because you couldn’t be bothered to spend money on refurbishing or moving to another building.
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Kleocharis Jovanovski Ambassador 🏳️🌈
(@ShaneSlackMusic) reported
@AskNationwide According to the company they don’t have a payments website
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Bearded Wonder
(@MeBeardedWonder) reported
@AskNationwide How are you able to help, unless you are board member? You are just a marketing person??
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Arti Shah
(@artiashah) reported
@AskNationwide No I made the transfer in Singapore dollars amd a trace was made 9 working days ago but my bank is still waiting to hear from Nationwide. Its a lot of money and I don't understand why it hasn't been received by the person or is hasn't been refunded back to me
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Me
(@anarchy4angels) reported
@AskNationwide Nationwide are demanding multifactor authentication and all the other companies are saying it shouldn't be needed. Due to banking regulations changes but it's left to customers to sort out and trail between Nationwide and other companies. Presumably it is a system wide problem...
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Chester Bucktrout
(@BradSha91042047) reported
@AskNationwide Hardly or you would support savers by fairly increasing interest rates. Many years ago, the Nationwide used to be an excellent Building Society. It did what it was good at, being a Building Society. Now it's just another virtue signaller which excels at another type of BS.