Nationwide status: access issues and outage reports
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Full Outage Map
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (26%)
- Mobile App (26%)
- Transactions (13%)
- Transfer (5%)
- Withdrawals (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Southampton, Colchester, Nuneaton, Reading, Hackney, Milton Keynes, London, Great Dunmow, City of London, Harringay, Birmingham, Sheffield, Ross on Wye, Manchester, and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Southampton
|
Transactions | 9 hours ago |
|
Colchester
|
Website | 13 hours ago |
|
Nuneaton
|
Login | 15 hours ago |
|
Reading
|
Website | 17 hours ago |
|
Hackney
|
Login | 2 days ago |
|
Milton Keynes
|
Website | 2 days ago |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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𝙹𝙺 𝙾'𝙽𝙴𝙸𝙻𝙻 (@JK_ON) reportedCould realy do with @AskNationwide sorting this issue out ASAP. It’s Christmas shopping day and I canny access my money... 👀
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Natbat 🦋🦋🦋 (@Nat_Bat21) reported@AskNationwide how long will this problem take to fix it’s not good enough so close to Christmas. I’ve had money transferred today and need to use it but haven’t received it yet
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Chris Gibson (@ChrisG2501) reported@AskNationwide That doesn't help people that have urgent bills to pay
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james snare (@jamessnare77) reported@AskNationwide when is the online money transfer system working again??been waiting all day
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🔥little miss daisy dom 😈 (@DaisyDom19) reported@AskNationwide I expect to be compensated for your awful service today! Waiting for money to be in my account so I can do the Christmas food shop! If it’s not fixed by 5 I won’t be able to get it!!
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James Mason (@MrJamesMason) reported@AskNationwide Payment attempted twice between 0720 & 0730 this morning and instantly returned. So upon checking service status on the Nationwide website & app at that time it said all services were working even this Twitter account was responding saying systems working.
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Elishama Kadzirange (@Ekadzirange) reported@AskNationwide That’s unacceptable. Totally unacceptable.I will be raising this to the FOS because you should be fined for this. What kind of a software dev team do you employ that can’t even given an estimated fix time?
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SamanthaCKidd (@ChicandSparkle1) reported@AskNationwide @_Murtagh__ Any update ? I’m still waiting for my money that I’ve transferred to my other bank (that has no problems) to clear! I’m now sat waiting stupidly not able to do as planned for today (Christmas stuff with family)…. With my money 😳
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Andy Lester (@AndyLester01) reported@AskNationwide Here to HELP? Really? Well today we can't receive wages into #nationwide accounts. Truly and utterly useless service right before Christmas. I suspect you will be losing many loyal customers.
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Paul Turvey (@thepaulturvey) reported@AskNationwide I had already seen that, but there was no timestamp to say how old the issue is nor an estimate of a fix? In short, very little more than confirming what I knew when the transfer failed!
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Becca (@beccabryant_) reported@AskNationwide is it just transfers that's down or can you still make payments?
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SamanthaCKidd (@ChicandSparkle1) reported@AskNationwide How long will the payment take? I am now sat waiting for access to my money 😳
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Big J (@big_JAM7) reported@AskNationwide Real helpful 4 days before Xmas. Barclays had a similar issue yesterday, they had it fixed within 30 mins.....makes you wonder if we are all with the right company
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WAWAW (@rf1991owl) reported@AskNationwide @benckyavfc If go elsewhere its every single week there’s an issue with the payments,
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SamanthaCKidd (@ChicandSparkle1) reported@AskNationwide @mradamozzy Any update ? I’m still waiting for my money that I’ve transferred to my other bank (that has no problems) to clear! I’m now sat waiting stupidly not able to do as planned for today (Christmas stuff with family)…. With my money 😳 do you provide compensation for this ?
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SamanthaCKidd (@ChicandSparkle1) reported@i_am_rebecca_ju @AskNationwide Any update ? I’m still waiting for my money that I’ve transferred to my other bank (that has no problems) to clear! I’m now sat waiting stupidly not able to do as planned for today (Christmas stuff with family)…. With my money 😳 Maybe compensation is in order to your customers
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Jeet88 (@Jeet884) reported@AskNationwide bank payments are down in the UK. Customers are without wages before Christmas. Guess we all should buy more #Bitcoin
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jon phillips (@phll490_jon) reported@AskNationwide when is this payments issue expected to be resolved ?
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Surv1vor (@surv1vor79) reported@AskNationwide I’m not able to see incoming payments on my account, is this an issue and when will it be resolved please?
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Lauren (@LaurenC54053143) reported@AskNationwide I take it that the direct debits I have due will not be paid because of this issue? Can I have some details on how to claim back late fees please? I'm also going to need something in writing for the missed payments that will show on my credit score.
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Big J (@big_JAM7) reported@_Syria_ @AskNationwide I'm disgusted by this. It's not even the fact there's an issue, it's the generic and uncaring response when u ask them about it. Really reconsidering my banking options right now
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George (@george_left) reported@AskNationwide I have direct debit due today, have transferred funds across to cover it but seeing as transfers are down the money doesnt look like it will be in by half 2 which is the cut off. With i still be charged for an unarranged overdraft if its now out of my control?
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Elaine Oram (@ElaineMOram) reported@AskNationwide when is the problem with payments going into account likely to be resolved? How do we make a claim for problems that arise due to this?
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Joleigh Price (@BbyJcpx) reported@AskNationwide Will they be working through the night o get this resolved as this is becoming a joke and surely some compensation is in order?
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Michael Belton (@mikebelton1984) reported@AskNationwide no payments can go into my account on payday, 21 December. How long will it take to fix. The information online is next to useless.
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💗 (@Cinderbellaxox) reported@AskNationwide I’m sorry but this is totally unacceptable now. No communication, text etc DO NOT revert me to your website for this info. Not very tech savvy in 2021. Update? A guestimation on time? Due to pick up my puppy tonight what am I paying him with??
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Anne Briggs (@AnneBri51527345) reported@AskNationwide hi, one my app it says I cannot make or receive payments, is it a problem for just me?
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🔥little miss daisy dom 😈 (@DaisyDom19) reported@AskNationwide @coffeesteve3 So it might not be fixed today?!?! This is awful! I’m waiting for a payment to do the Christmas food shop!
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James.Aspi (@Aspi1998) reported@AskNationwide is there any movement with resolving the issue at all? Been 6 hours and still waiting… absolute shambles
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soph (@sophiebett) reported@AskNationwide @Traceyc851 hey taj my card just isn’t working, i tried to get on the bus with money on it and it declined. same with the tube:(! tracey, you may not want to take the risk incase it happens with yours too.