Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 12/21/2025 15:45

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (40%)

    Mobile App (40%)

  2. Website (25%)

    Website (25%)

  3. Login (17%)

    Login (17%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (2%)

    Withdrawals (2%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh, Westbury, London, Hackney, Wigston Magna and Norwich.

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City Problem Type Report Time
United KingdomStockton-on-Tees Transactions
United KingdomWhitehaven Mobile App
United KingdomDumfries Transactions
United KingdomGlasgow Mobile App
United KingdomRedhill Website
United KingdomEast Kilbride Mobile App
Map Full Outage Map

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • sebastianavil13 Alexander Celleri (@sebastianavil13) reported

    @AskNationwide I haven't been able to access my wages on my nationwide app all day. I can't see what I've been paid? I can't budget or pay bills due to this. Not good at all .

  • sarah_1989 Sarah (@sarah_1989) reported

    @AskNationwide @arthurliverpool Might wanna update the website and the app then as it still says there is problems

  • jesellaxman27 maybe: Jesel Laxman (@jesellaxman27) reported

    @MelBradley79 @Kalash2680 @AskNationwide Has it arrived yet? Honestly it’s so bad. You put your trust in a bank, especially such a big, well known bank, to handle your money and be able to do something as simple as payment transfers without there being problems with it all the time!!

  • dazzababy84x dazza baby (@dazzababy84x) reported

    @AskNationwide what’s going on why u have worst customer service

  • KieronHorler Kieron Horler (@KieronHorler) reported

    @CaraWilliams09 @AskNationwide I just asked someone to transfer me a quid to see if it all ok and it came through but on the app it still says it down?????????

  • mi26847859 Sally Miles (@mi26847859) reported

    @AskNationwide when will I be able to access my wages??????

  • tee_teexoxox tee (@tee_teexoxox) reported

    @AskNationwide @katiedal1802 Bear in mind yeah, people work hard to get their payment and u guys thinks it’s okay to delay it. And ur saying for nationwide we support 15millions people no no u don’t, I can’t ask family members for help as Iv been in care since I will little so I’m on my own with disability!

  • justineallen Justine Allen (@justineallen) reported

    @AskNationwide I am done with you. As soon as my salary lands in my Nationwide bank a/c I’m leaving. 20 years as a customer. You are SHOCKING.

  • frillyprilly4 Frillyprilly (@frillyprilly4) reported

    @TheVocalSausage @carrie70564486 @AskNationwide Oh *** 😞 I'm in the same boat, but I don't think I would have coped as well as you. I'd likely have buckled 😞 Have you a partner or next of kin you trust? How can I help? How can we help?

  • mi26847859 Sally Miles (@mi26847859) reported

    @AskNationwide Ridiculous! When can we access our wages????

  • StathamRebekah becksta (@StathamRebekah) reported

    @dazzababy84x @AskNationwide I need train fare for tomorrow morning. My mums having to drive to me and give me some money. Luckily I have people but some other haven't. They need to he dealing with this problem or shut it down until its sorted

  • zoefamily2 Zoe Family (@zoefamily2) reported

    @AskNationwide hi just been to @Tesco first card I used was declined and used my other card but both payments have come off the different accounts? Can you help

  • sugarbuzz83 Sarah V (@sugarbuzz83) reported

    @AskNationwide Is this issue going to delay payments expected after midnight too?

  • StathamRebekah becksta (@StathamRebekah) reported

    @dazzababy84x @AskNationwide Sorry to hear that. I hope you get help ASAP.

  • darenbowyer Daren Bowyer (@darenbowyer) reported

    @AskNationwide So payments into my account are delayed but you’ve had no problem at all taking the monthly account fee. You utter …….

  • ElaineCross72 Elaine Crossman (@ElaineCross72) reported

    @AskNationwide No problem with my account. Wages paid in as normal, money paid out as normal

  • TheVocalSausage The Vocal Sausage 🏳️‍🌈🏳️‍🌈 (@TheVocalSausage) reported

    @fairygem1 @AskNationwide Thanks my lovely! I agree with posts that I see about not all disabilities are visable. Fibromyalgia isn’t visable, it isn’t apparent but it is real…. I have no issues explaining my limitations however when these become mocked that’s when I get upset! 😡😡😡😡

  • liamlafferty_97 Liam Lafferty (@liamlafferty_97) reported

    Tell yas what @AskNationwide better sort there ****** **** oot my wages were supposed to go in at 12:30 last night. Still not in I’ll acc pipe bomb the place mon see

  • _ljpsx L✨ (@_ljpsx) reported

    @AskNationwide outbound payments aren’t working normally at all, my cards just been declined online. when will this be fixed!? it’s been all day

  • tee_teexoxox tee (@tee_teexoxox) reported

    @AskNationwide @DavidCroucher76 Bear in mind yeah, people work hard to get their payment and u guys thinks it’s okay to delay it. And ur saying for nationwide we support 15millions people no no u don’t, I can’t ask family members for help as Iv been in care since I will little so I’m on my own with disability!

  • pravinsoni1811 Pravin Soni (@pravinsoni1811) reported

    @AskNationwide @EllaaB90 How long will it take to clear the queue ? The issue is going on since morning and without any timeline? Please advise

  • liamlafferty_97 Liam Lafferty (@liamlafferty_97) reported

    @lilzowiebear @AskNationwide It’s a bloody joke. I dread to think the of the pensioners who may not have social media etc to see these updates who may be sitting with no money or family to help them out. It’s shocking

  • dazzababy84x dazza baby (@dazzababy84x) reported

    @StathamRebekah @AskNationwide No my partner my career he can’t get out at moment as Covid plus he’s with nationwide can’t even pay bills etc thanks @AskNationwide crap won’t even respond back help customers

  • elleuu82 Laura Walsh (@elleuu82) reported

    @AskNationwide Just after midnight all my direct debits and bills will start coming g out of my account. I cannot afford to have these bounce back or get charged unpaid fees. How is the queuing system working ? Please , will this be sorted before midnight ?

  • tee_teexoxox tee (@tee_teexoxox) reported

    @AskNationwide @Robert_G_R_Moss Bear in mind yeah, people work hard to get their payment and u guys thinks it’s okay to delay it. And ur saying for nationwide we support 15millions people no no u don’t, I can’t ask family members for help as Iv been in care since I will little so I’m on my own with disability!

  • Jason230180 Jason Allan (@Jason230180) reported

    @AskNationwide I won’t raise a complaint as you’ve responded quickly on here and from logging into the app earlier on the issue isn’t showing on my account now. Thanks for your promptness.

  • Kay85416586 Kay (@Kay85416586) reported

    @daniellemaher13 @AskNationwide Just like me it’s ridiculous why only Nationwide is the only one having this problem???

  • jtoatoctok Jack Archer (@jtoatoctok) reported

    @AskNationwide please can you advise when the inbound payments issue will fixed?! Waiting for salary payment and mortgage etc coming out in the morning!!

  • samhudson1801 Sammy0307 (@samhudson1801) reported

    @AskNationwide my salary still hasn’t entered my bank account & it’s now almost 9:30pm! Please tell me when this issue will be fixed. Thanks.

  • liamlafferty_97 Liam Lafferty (@liamlafferty_97) reported

    @CaraWilliams09 @AskNationwide It’s a joke in this day and age, although they probably haven’t sorted incoming first as they will be receiving interest on it as it sits there. I am in the same boat, I have serious heart problems and my medicine needs to be taken with food, I haven’t had it today as I was