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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Login (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (3%)
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Transfer (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Sutton Coldfield, City of Westminster, Braunton, Montrose, Taunton, Leigh, Watford, Preston, Royal Leamington Spa, Leeds, Swadlincote, Walton-on-Thames, Tonbridge, Winchester and Huddersfield.
| City | Problem Type | Report Time |
|---|---|---|
| Transactions | ||
| Website | ||
| Login | ||
| Login | ||
| Login | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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shannon
(@yehitzshannon) reported
@AskNationwide Hi yes my nationwide app isn’t working and says “we’re sorry but we’re having technical issues” and it’s been like this for the last few days and won’t let me send any money to anybody or anything. I’ve turned off my phone and reset it and nothings working , thank you
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john
(@gurnemanz15) reported
@AskNationwide Can I transfer an e-ISA into a 1 year Triple Access Online ISA online or do I have to phone or go into a branch?
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jess
(@jesshershelf) reported
does the @AskNationwide app ever actually let you log in
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Rachael Floral🦊🎀
(@xxRooRooxx) reported
@AskNationwide HELP! My card expires this month and twice you’ve sent me a new one but it never arrives, can you help?? I can’t phone you or use the chat bot so it’s impossible to get any answers, thanks 🙏🏻
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Kerrie
(@Kez_m_) reported
@AskNationwide is there an error with debit cards at the moment? Both mine and my sons are not working when trying to use online. Thanks
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Paul
(@Paul70071817) reported
@AskNationwide I want to transfer up to the max of 20 thou , i only transferred 1 thou because i had an email on my first application telling there was an error dont worry just start a new app
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KaKoorganic
(@KaKoorganic) reported
@AskNationwide One of your staff spell the address incorrectly, as a result I have not received my card. I have very disappointed at the service given by nationwide. At this point I have lost all confidence in nationwide bank after being a member for over 11years.
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Graham Palmer 🐺🇬🇧🇺🇦
(@gjp12775) reported
@AskNationwide hi. My partner @cat3kidsandadog has been waiting for a refund of £100 due to a transaction error. She has repeatedly emailed and messaged you to rectify this. She has been waiting for several weeks, yet nothing has been done!!! Please can you sort it????
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LBG
(@LittleBolideG) reported
@AskNationwide Hi- can I pay cash into my account without my card present? Can you do it via me giving bank details and showing you access to my app?
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Scott⚽🎮🏴
(@Scudda85) reported
@AskNationwide Afternoon guys. Thinking of switching to you in the near future as my current bank is not up to standard. How does the current account switch service work? Worried it will take ages is all.
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James Burnett
(@JamesBurnetts) reported
@TheOfficialJVS Re your HSBC £4k customer, why aren't the police involved and charging the keeper of the £4k for "retaining wrongful credit" under the theft act 1968? Ask both @HSBC and @AskNationwide why they aren't going down the theft route? This is an appalling story!
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Joycey
(@pauldevine1986) reported
@AskNationwide is there a issue with payments going in this afternoon?
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ameliahall
(@amelia4677) reported
@AskNationwide Yes I have. Been told the to ring mortgage helpline as staff are working from home
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KaKoorganic
(@KaKoorganic) reported
@AskNationwide Taking in consideration I called again still no assistance ( cost of call £40) It's the end of the month with bills to pay and a child to feed. I have no access to my account
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amber
(@martnodegaard) reported
@AskNationwide just upgraded my phone and now can’t access my internet banking app. Tried logging in and it says you’re experiencing a technical problem, but another member of my family can log into theirs. I can’t access my money either, thanks
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🚴🏻♂️ Paxo ⛷
(@skiingrhino) reported
Wow @AskNationwide boasting about a 3% on a limited access savings account. (That’s an increase!). Many other banks above 4% on instant access accounts.
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Deenah
(@Deanoo212) reported
@AskNationwide @hes_tracey There must be a issue my wages haven’t gone in too
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Ali B
(@alimeeru) reported
@AskNationwide I can get into my banking app and see all my accounts listed, but when I click on them it’s blank and I get a Service Availability message. It links me the Service Availability screen, where that says that everything is running! Please help! Why can’t I see stuff?
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amber
(@martnodegaard) reported
@AskNationwide I’m trying to log in on an iPhone 14 Pro
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jess
(@jesshershelf) reported
@AskNationwide app and website not working?
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shannon
(@yehitzshannon) reported
@AskNationwide @swr_2000A Hi I’m having a similar problem, my app isn’t working and says there’s a technical issue for the past few days. Even though your website says the app is working normally , I can’t send money or anything so I’m not sure what to do .
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Deenah
(@Deanoo212) reported
@AskNationwide is there any problem with the banks ? My wage hasn’t hit my account yet ? It’s normally in after midnight
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ameliahall
(@amelia4677) reported
@AskNationwide My mortgage deal is coming to an end but I want to discuss investments too to help me make the best decision. I am really struggling to understand why I can't see someone face to face at my local branch.
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Sab
(@SChasex21xx) reported
@xxRooRooxx @AskNationwide My mum had the same issue ! She ended up having to go into the nearest branch to find out what was going on, they apparently sent her new one last month but that never arrived so they cancelled it and sent her a new one whixh arrived today then she weren’t able to use it today(1)
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Paul
(@Paul70071817) reported
@AskNationwide hello i have just opened a 4% isa with one thou , i cannot transfer any more on line from my flex acc , why is this . Is this a system issue issue
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Daniel Tynan 💙
(@dftynan) reported
@AskNationwide Hi, is it possible to open a 1year fixed cash ISA and also have a triple access cash at the same time?
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Dermot McGlynn
(@McglynnDermot) reported
@AskNationwide 13/10/21. A water leak is reported in our home. 30/03/23. The cowboys Nationwide Building Society use tell us we need to pay over £700 to fix the problems they've caused. This is the reality of being a Nationwide customer.
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M@
(@K1ng_Hardy) reported
@AskNationwide I’ve logged into my app to check credit card statement. And it told me i need to log into the website to view this? Is this a new feature or a one off?
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ameliahall
(@amelia4677) reported
@AskNationwide you say you are here to help? Why can't I talk to someone about my mortgage face to face in branch? Still working from home is a poor excuse!!!!
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kylee mooney
(@KyleeMumof4) reported
@AskNationwide hi I'm trying to set up an account for my 14yo son and the only I'd he has is a birth certificate. No passport and no other I'd on the silly list that's provided. He has an account with Yorkshire for his trust fund any help appreciated