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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (31%)
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Login (31%)
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Website (24%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Northampton, Havant, Exeter, Horsham, Hayes, High Wycombe, Congleton, Elgin, Dunstable, Andover, Milton Keynes, London, Manchester, Skipton and Caterham.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton |
Login | |
| Havant |
Login | |
| Exeter |
Login | |
| Horsham |
Login | |
| Hayes |
Transactions | |
| High Wycombe |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Alex
(@alexk2) reported
This is going to become a series because…. Also going into Room 101 are the awful @AskNationwide adverts with the random people talking/crap poetry.
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Anna
(@annamarylilley) reported
@AskNationwide Ok I will try again tonight. Maybe the lady I spoke to who said they the offer department leave at 5pm was trying to have an early finish. Not good customer service at all. I work full time, I cannot go to a branch unfortunately.
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marc aaron tester
(@marc_tester) reported
@AskNationwide All correspondence for the loan account and my sole accounts all going to previous address I’ve updated the app and on website but nothing appears to be coming to new address registered
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JayeLorene
(@JayeLorene) reported
So today I spent opening a new bank account and arranging for my salary to be paid into this new account. @asknationwide have far too many ‘technical issues’ where you cannot access your own money. Yesterday was the 3rd day since xmas eve you cannot access your account!
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Jennie Moger
(@jenmoger) reported
@AskNationwide No I’ve had my phone for several years and the app several years too. I’ve not removed/reinstalled. I’m just suspicious that its not genuine. My husband can access his app fine (similar setup to me)
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Shannon 🇺🇦
(@ruu_elisa) reported
Fed up @AskNationwide, it is NOT MY ACCOUNT with the problem, it's your end. Four days now I've struggled to get into your internet banking. Nice little message that you're having technical problems. Both Chrome and Microsoft Edge, so no, it isn't cookies! Stop saying it's fixed.
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Laura Hall
(@LauraHa96777571) reported
@Kelly_Jackson88 @VibePay @AskNationwide Thats whats happened, her tv license got paid twice hence not been able to help me :( only need food for this evening as get paid tomorrow x
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My House Project
(@_MyHouseProject) reported
@AskNationwide Yes, had phone stolen last night, I'm abroad. Can you please help
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Bethan Jacks
(@BethanJacks) reported
@AskNationwide I can't find my customer number, I'm away at sea with no phone signal and I don't use a card I only have a banking book. Plz help me
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Chloe Vincent ☾
(@chloe_slipknot) reported
@Kelly_Jackson88 @VibePay @AskNationwide I’m glad I’m not the only one! I’m with Nationwide and seem to have nothing but problems, especially with contactless in a few places!
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Janet Smyth
(@janet_smyth) reported
@AskNationwide I need to give you a call but as I'm currently overseas the customer number on the website doesn't work. Is there a separate number or email that I can use? Thanks.
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Marion Fallon #StandwithUkraine 🇺🇦
(@marionpfallon) reported
@Jason230180 @AskNationwide Why are senior staff not apologising & explaining what they’re doing about this, instead of palming it off on “customer service agents”??
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Rachel
(@winter_rach) reported
@AskNationwide hi Nationwide, you've sent my standing orders out twice this month. Not sure how that's happened but please could you fix it ASAP? It's expensive and I'd like my money back plz
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Kelly Jackson | It’s More Fun In Your 30s
(@Kelly_Jackson88) reported
I just wish @VibePay had an actual bank. I can’t believe @AskNationwide have been so bad lately. Last three months, payments have been down ON payday. No one will explain why.
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🐝Buzz🐝
(@amcey3) reported
@AskNationwide Please stop the poems on your ads. 😱 awful!!!!
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Simon
(@splphotouk) reported
@AskNationwide Not sure if you've ever tried to use that function on your website but it's not fit for purpose. Half an hour and counting of waiting...
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Rachel
(@winter_rach) reported
@AskNationwide hi Nationwide, it looks like you've sent my standing orders out twice this month. Please can you fix this ASAP? It's expensive and I'd like my money back please
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Worcester Wolfy
(@WolfyWorcester) reported
@AskNationwide I am travelling to Spain shortly. Do I need to let you know so you don't block me using my Nationwide credit card whilst there? If so, can I do that on the app?
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CET
(@CET_UK) reported
@alcfac @AskNationwide Hi Abbi, I am sorry to hear about this. Can you DM us your CET reference number please? It should start with 'HE'. I will then pass your details on to the Customer Relations Team who will look into this for you.
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Tiffani
(@Tiffani8787) reported
@AskNationwide I AM registered for Internet banking. I have spoken to someone who states that its Halifax issues, not a nationwide one. I have spoken to Halifax who state that it's your issue. No1 is prepared to help and i STILL can't transfer money to that account
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⚫️Vic Formerly W💙
(@vpeanuts) reported
@ElbayMeera @VirginMoney That’s a disgrace. @AskNationwide - can you help?!
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Claire
(@clairekassimy) reported
@AskNationwide I completed the feedback form on your website, no one responded. My father also made a complaint, heard back straight away!! Can you provide an email I can take it further
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Tiffani
(@Tiffani8787) reported
@AskNationwide Rory... This is an automated service you have suggested. The AI function has no idea what I'm on about. Is there no physical hunan beings that can assist. This is becoming very stressful.
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Laura Hall
(@LauraHa96777571) reported
@Kelly_Jackson88 @VibePay @AskNationwide I know, when it started working my mums bill went out and she got nothing left x
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Paul
(@Paul02051981) reported
@AskNationwide Are you broke again??? Trying to Add New Payee, however, get "technical issues" message on both app and online banking!
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Laura Hall
(@LauraHa96777571) reported
@Kelly_Jackson88 @VibePay @AskNationwide They phoned me as i filled a complaints form in. They had nothing to say regarding it been down x
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kelvin
(@kelvs97) reported
@AskNationwide hi do you have an in app chat service ?
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Leigh Fowkes
(@careers_chap) reported
@AskNationwide is there a problem with direct debit delays? A regular DD due to be taken on the 1st hasn't come out my account?
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Anna
(@annamarylilley) reported
@AskNationwide help please, called to speak to someone about mortgage offer, told they left at 5pm after being on hold 41 minutes, letter says open til 6pm. How can people who work full time speak to someone?
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Samantha
(@Miss_Rosso) reported
Visit to @AskNationwide today. Simple request. £20 in £1 coins - answer, "no, we only £10 in £1 coins". Why? Is cash money an issue?