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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (36%)
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Website (22%)
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Login (19%)
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Transactions (14%)
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Transfer (6%)
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Withdrawals (3%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Wigston Magna, Norwich, London, Islington, City of London, Woodford Green, Newark on Trent, Southampton, Leigh, Neath, Plymouth, Manchester, Leeds, Oxford and Hinckley.
| City | Problem Type | Report Time |
|---|---|---|
 Wigston Magna |
Website | |
| Norwich |
Transfer | |
| London |
Website | |
| Islington |
Mobile App | |
| City of London |
Login | |
| Woodford Green |
Transactions |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Deborah Peters
(@sweeeticheekye) reported
@AskNationwide problems with bank transfers again.
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Ravinder Dhillon
(@rdhillo11) reported
@AskNationwide Could I ask how far back I can obtain some banking records please. I made a transaction in 2003 for which I need evidence and wondered if this could be tracked down? Thanks
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Lauren Patrick
(@LaurenP37989871) reported
@arcanna32 @AskNationwide I too am having the exact same issue 😡😡
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Chatting Galarza
(@chattingxg6) reported
@AskNationwide Not an option. That's is a glaring gap in your service!
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Confectionery Cart
(@confectionery_c) reported
@AskNationwide why is it two branches, online help chat and phone chat won’t help me move an ISA? Please can someone just help me 😢😩
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Samantha Wood
(@Samanth84119438) reported
@AskNationwide I just rang your fraud line. They won’t help as it’s an unauthorised payment from an organisation I’ve used once in the past over a year ago. This payment was not authorised and I received no notification that it would be taken from my account - it was a total shock.
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JORDAN TAYLOR
(@JORDANT71816915) reported
@AskNationwide Hiya Kyle I am using the mobile app at the moment I had a payment made at half 12 which was fine I transferred it into a savings account to sort out what I needed to pay by bills with but when I tried to transfer it back into my current account it says error repeatedly?
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Samantha Wood
(@Samanth84119438) reported
@AskNationwide I don’t have a spare £75 at the time of the month when all my bills are being debited. Letting the payment go through & disputing it later doesn’t help me now. I’m shocked Nationwide think this is acceptable. Apparently anyone you’ve used before can take cash whenever they want?!
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Peter
(@memike72) reported
@AskNationwide FlexDirect card not working (snapped) how do I go about getting a replacement without reporting it lost or stolen?
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sarah fallon
(@sarahfallon1971) reported
@arcanna32 @AskNationwide But ' no service issues ' 🤔 I think there is !!
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sarah fallon
(@sarahfallon1971) reported
@AskNationwide Services definitely not working properly can't transfer money from one account to another nationwide account! 17years with nationwide and never had trouble like this its every week or 2 weeks !
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Nick Bellett 🌻
(@NickBellett) reported
@AskNationwide please direct me how to escalate a complaint with regard to your Home Emergency Cover provided by CET? We have water ingress to the kitchen, ruining worktops and electrics each time it rains. Their “fix” has not worked and they refuse to attend again. 1/2
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Imogen
(@imelparkin) reported
@AskNationwide Hi, my ISA isn't visible on your mobile banking app, and I keep getting an error message when logging into internet bank to report this
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Ben Barnard
(@arcanna32) reported
@sarahfallon1971 @AskNationwide Yeah even when everyone's saying theres a problem they still dont see it. Normally you just cant use your card or waiting an extra few days waiting for your pay. Really feeling like its time to change banks
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sarah fallon
(@sarahfallon1971) reported
@AskNationwide @arcanna32 I am also having issues tried via app and Web page !
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Bart's Mum
(@ja022103) reported
@AskNationwide @Cinthecountry What other religions do you support besides trans ideology?
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ailish may✨ (taylor's version)
(@swiftiesscarf13) reported
@AskNationwide hi - I have tried uninstalling and reinstalling the app and i am still getting the same error message as before: 'we're sorry, we're currently experiencing a technical problem. please try again or view our service availability page for more information'
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sarah fallon
(@sarahfallon1971) reported
@AskNationwide @jewishbec Snap same issues I've tried via app and Internet banking!!
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Kay Miller
(@KayMill42818881) reported
@AskNationwide Travel insurance phone lines now closed on a Sunday. The website to upgrade doesn’t work. Despite putting all my details in it keeps asking for more details. Everything is complete
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Ben Barnard
(@arcanna32) reported
@AskNationwide is there an issue i cant transfer money between my nationwide accounts?
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Laurie
(@LaurieH42303896) reported
@AskNationwide I’m a Nationwide customer. Today I received a cheque which I need to pay into my account. Unlike other banks it can’t be paid in via the app and can’t even be paid in via the Post Office. So my options are: journey into town to pay in or send it by post. Really? Must do better!
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H
(@surkdidat) reported
@AskNationwide how can my parents pay a cheque in now you have closed their local branch? They have the app, but no access to a printer. I believe some banks you can pay in via a post office, is this an option?
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Samantha Wood
(@Samanth84119438) reported
@AskNationwide Just wanted to say I'm absolutely disgusted with your company. An organisation is attempting to take £75 from my account (a pending payment) & according to your phone advisor, you won't help - despite the fact the payment is unauthorised & I wasn't notified.
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JORDAN TAYLOR
(@JORDANT71816915) reported
@jewishbec @AskNationwide Your not alone I am having the same issue weirdly enough
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Keith Arksey
(@ArkseyKeith) reported
@AskNationwide hi. I’m on holiday and have had problems of delayed flights resulting various losses that I will be making claims for to the airline and hotels I won’t be needing to claim from travel insurance unless I have problems with those. But I want you to be aware of this
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Memivalley
(@memivalley) reported
@AskNationwide Hi, I can't transfer money between my accounts, is there a problem?
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Bec
(@jewishbec) reported
@AskNationwide unable to move money between nationwide accounts.. Services are not working normally...
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Paul Jones
(@p9917j) reported
@BettyJa08291909 I moved to @AskNationwide after having enough of uber woke @HSBC 👍 very happy with the banking app and service.
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Deb
(@dibbbling) reported
@AskNationwide is there an issue today with services? Have been on hold to the fraud prevention team phoneline for 15 mins so far. Am unable to make any payments today or access funds & urgently need to find out why??
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Deb
(@dibbbling) reported
@AskNationwide There is no secure chat option i can find. Spent 25 mins on hold. Put the phone down and tried again on hold a further 10 mins now. There seems to have been a new card issued that I don't own and didn't request!! Meanwhile my card has been stopped. Very concerned. Still on hold