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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (35%)
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Website (27%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Rochdale, Dunstable, Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Rochdale |
Mobile App | |
| Dunstable |
Mobile App | |
| Fulham |
Login | |
| Hove |
Website | |
| Cambridge |
Website | |
| Milton Keynes |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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marcus
(@marcusmark2019) reported
@AskNationwide bloody disgusting.. i open an account..get my card and pin.. and then with a ***** email im told its been shut down with no reason...bloody unprofessional scum tactics!!!!
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Sarah J Starowojtow
(@JStar88x) reported
@bez400 @AskNationwide Mines not working either
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Nicola Rae
(@Nicola9258) reported
@AskNationwide @NinjaNetworkz Pretty sure there are known issues - it's affecting a lot of accounts on online banking and it's not just 1 or 2 people...
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loadsa
(@gandybjs) reported
@facetheravendw @AskNationwide Same. I'm desperate to switch but nationwide keep blocking it as they want an overdraft paying off when they know I have PTSD and can't work as much as I used to and refuse to help me because that isn't "good enough"
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Mavis Clarke
(@Withanee43) reported
@AskNationwide trying to access my internet banking, code not being received to my mobile
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Miss🐧Magellanic🐧💙
(@Magellanic80) reported
@AskNationwide Good morning. From looking at other users and my own experience is the app down as I can't make any transfers. It's says that you guys are working on this to get it fixed.
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Oskar, Ruby & Freda 💙🐾
(@TraceyInglis1) reported
@AskNationwide Jamie the great customer service review was for @SkyUK
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Richie Powell (He/Him)🏳️🌈 🏳️⚧️
(@rich_powell_) reported
@AskNationwide there seems to be a problem with the app. Will I still be able to use my card to shop?
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Oskar, Ruby & Freda 💙🐾
(@TraceyInglis1) reported
from
Alloa, Scotland
@AskNationwide home report is missing in action! One advisor says you have it another says it never arrived! Need advice & help!
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Mavis Clarke
(@Withanee43) reported
@AskNationwide come on nationwide get your act together, not happy trying to resolve a query,cut off twice from internet banking,chat did not help, very very frustrating, been trying for nearly 3 hours !!!!
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BezMCFC
(@bez400) reported
@AskNationwide is there an issue with the online app?
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Kelly Kimberlin
(@Vixey_1971) reported
@AskNationwide Hi there is a problem with your online banking app. I'm unable to view my current account
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nomadic_shores
(@nomadic__shores) reported
@AskNationwide Can't get access to my mobile/online account, what's happening please?
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dhokes
(@b_dhokia) reported
@AskNationwide Hi, I'm trying to reset my password to access my home insurance online. I've received an email with a password reset link however that returns a 400 error code - Bad Request - Invalid URL.
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human burrito
(@kkylaye) reported
@AskNationwide hey Nationwide, i was at one of your bank branches and the staff said i could apply for a flexstudent acc but when i looked at the leaflet, it seems like i can’t as i’m an int student doing a 1-yr masters help 😫
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Jon Mann
(@jon_mann) reported
@AskNationwide Hi - please can you let me know when your app will be back up and running? I can see numerous tweets on your twitter page with the same problem as me and you say there's nothing wrong. Has this changed?
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Innovation
(@Vovo_27) reported
@klizzieofficial @AskNationwide @Nationwide Hope the ground problems can be resolved on the ground as the online concern are being dealt with
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dom
(@facetheravendw) reported
@AskNationwide Not to worry Karen, I appreciate the advice, though I’m looking into switching banks instead. I’ve just had too many issues with Nationwide recently. Dom
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Kate Roughneen
(@RoughneenK) reported
@AskNationwide Help please, I'm after a loan settlement figure, app says to phone in for it, keep getting disconnected when I call saying due to unforeseen circumstances you can't take my call!!! Just want to settle my loan!!
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James Gough
(@GoughJames) reported
@Nicola9258 @AskNationwide The app is saying there are know issues and I can’t access my accounts….. what’s the issue @AskNationwide ?
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Kim
(@KimG84) reported
@AskNationwide I am unable to access my banking app on my phone. Is your service down again?
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Christine Warrillow
(@ChristineWarri2) reported
@AskNationwide terrible service today on the phone. Advisor couldn't care less. Zero customer service!!
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JamesF
(@JimmyboyForsyth) reported
@AskNationwide - worst service, ever from a financial services org. Tried to cancel claim, multiple emails and calls to you. Passed from person to person. Nobody updated.
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lynne
(@lynneb30) reported
@AskNationwide Same for me can’t access current account
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Alice Jessica
(@alicejesswh) reported
@AskNationwide I’ve transferred 2 payments to my ISA from my current account.. both been taken but only 1 showing on my balance.. is there an issue with online banking?!
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bethan lewis
(@icebethy) reported
@Vixey_1971 @AskNationwide I am having the same issue
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Kate Roughneen
(@RoughneenK) reported
@AskNationwide Help please! I'm looking for a loan settlement figure, app says to phone in for it, when I call I get a messagedue to unforeseen circumstances you can't take my call! Just want to settle my loan early!
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Kim
(@KimG84) reported
@AskNationwide It's not working again. I originally saw a service status, so it wasn't my phone. It was your service.
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lynne
(@lynneb30) reported
@NinjaNetworkz @AskNationwide Closing app down and reopening again sorted issue out for me
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Patrick Gorman
(@PatchJGee) reported
@AskNationwide Hi, on-line banking app says I have to enrol, and gives a number to call for help with this: 0345 266 0894. Is this one of yours?