Nationwide

Is Nationwide down?

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

 No problems detected at Nationwide

Nationwide problems in the last 24 hours

Nationwide Outage Chart 04/13/2021 15:25

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Nationwide Outage Map

The most recent outage reports and issues originated from Bishop's Stortford, Sheffield and Hounslow.

Nationwide Comments

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:
  • mickhump Mick Humphries 🔶 🇪🇺 🇬🇧🇫🇰 (@mickhump) reported

    @DavidBowdley @AskNationwide Thanks David , unsure what phone you have, my iPhone definitely needs restarting. So as you definitely know about this @AskNationwide why the denial and surely there must be a plan to fix. This is probably losing us customers 😩

  • DavidBowdley David Bowdley (@DavidBowdley) reported

    @AskNationwide @mickhump Nationwide is aware of this issue as I’ve told them about it before. You don’t need to reinstall the app you just need to swipe up and close it and the restart the app. No need to restart the phone. It does need resolving though.

  • TomalinHQ Keith Tomalin (@TomalinHQ) reported

    @AskNationwide been with you for 20 years! Need help but can't get through to you! Insane. #jokes..... Your contact number 0345 7302011 is a complete wind up! Honestly this is stress no one needs

  • VirtuaMcPolygon Rob Farmer (@VirtuaMcPolygon) reported

    @AskNationwide any ideas why faceid won’t let me into my nationwide app. Says service error? Also I’m unable to deposit funds into my Freetrader app which is linked to the nationwide app. Also service error reported from the nationwide app?

  • mickhump Mick Humphries 🔶 🇪🇺 🇬🇧🇫🇰 (@mickhump) reported

    @AskNationwide Yes. Happens about once a week. Restarting phone resolves it. Unsure how you don’t know about it. Been happening for a year and a lot of friends have this issue.

  • Lindataylor2109 Linda Taylor (@Lindataylor2109) reported from Bishop's Stortford, England

    @AskNationwide I have been calling you all day. Your automated service is like a robot getting it wrong over and over again. Then when she finally gives up there is a recorded message saying you can’t take calls, no reason, no alternative offered. Massive #customerexperience fail

  • LittleB4tweet Little Birdy (@LittleB4tweet) reported

    @AskNationwide I checked that it is the most recent version- I have no idea why it stopped working- I’ll uninstall and reinstall and hope that resolves it

  • tomnzr Tom P (@tomnzr) reported

    @AskNationwide Hello, I've just had two cheques cashed for me today, one for £200 and one for £300... However it has read the £300 as £200 and that's what is shows up as in my pending transactions, is there a way to fix this?

  • tomnzr Tom P (@tomnzr) reported

    @AskNationwide Hello, I've just had two cheques caused today, one for £200 and one for £300... However it has read the £300 as £200, is there a way to fix this?

  • LittleB4tweet Little Birdy (@LittleB4tweet) reported

    @AskNationwide when is the app being updated- it’s stopped working - I have to continuously switch my phone off and back on in order to view my accounts!

  • NA11THN Nathan (@NA11THN) reported

    @AskNationwide The order was cancelled by merchant due to stock issues. No money was taken. Just seemed strange that the Pending Transaction was still present despite no money ever being requested. It’s been 6 days now.

  • jamielarkin65 jamielarkin (@jamielarkin65) reported

    @AskNationwide is there an issue with COP on the banking app

  • Baxter_Nic Nicola Baxter (@Baxter_Nic) reported

    @AskNationwide are you having technical problems? Your mortgage calculated seems to have lost the plot? Monthly payment of £8k??

  • EilidhStewart1 Eilidh Stewart (@EilidhStewart1) reported

    @AskNationwide Im worried as I am due to complete in 7 working days that I may not receive the closing statement in time. If i went into a branch would they be able to give me it there and then? Thanks

  • lord_voldermolt Emily (@lord_voldermolt) reported

    @AskNationwide I’m trying to do it through the @freetrade app which talks to the nationwide app. Never had a problem until today. Quite frustrating when I’m trying to buy stocks when they’re low.

  • stricklebod Emily Strickle (@stricklebod) reported

    @AskNationwide I just spent 40 mins applying for a mortgage. Went to pay the fee and said there was a problem taking payment and now all the data has gone. Are your systems down. I cannot phone anyone for help?

  • uri_tfifirs Uri (@uri_tfifirs) reported

    @AskNationwide why does your site say your lines are open till 8pm? If I’m calling now and it’s not going through?

  • bjscott13 brian scott (@bjscott13) reported

    @AskNationwide credit card got temp block (again) after spending £5.30 with @Stonegate_Group at the @RedLionBushey even after passing text one-time-code verification - please fix your systems ;-)

  • miragef47 chris thorncroft (@miragef47) reported

    @AskNationwide hi I have paid a substantial amount off the personal loan I have with you, wondering why my monthly payment hasn’t gone down.

  • EilidhStewart1 Eilidh Stewart (@EilidhStewart1) reported

    @AskNationwide hello, how do i go about getting a closing statement for my help to buy ISA?

  • daz76774559 daz 😃🌸 (@daz76774559) reported

    @AskNationwide I have a problem with my card/account. All I’m after is an actual person to speak to

  • daz76774559 daz 😃🌸 (@daz76774559) reported

    @AskNationwide so the branches are shut, the telephone service just tells me to ring back later, any chance!?

  • caglord . (@caglord) reported

    @AskNationwide my payment has been ‘not authorised’. Have more then enough in my account. What could the problem be, and what can I do to fix it. Need to use it ASAP

  • Snoopster777 Paul (@Snoopster777) reported

    @AskNationwide I would really recommend you tell you call agents to speak to your customers properly, we have just been spoken down to,was told to take him off speaker when he wasn't even on speaker,did not seem interested in helping us, that is really shocking, will go elsewhere

  • emilydaisy emilydaisy (@emilydaisy) reported

    @AskNationwide I will do shortly, the main issue was carrying on after it tells you the payee can't be checked. But now they've confirmed that's OK I will go ahead. Thanks

  • duffer666 duffer (@duffer666) reported

    @AskNationwide is there an issue with the online loan application form? I click review loam after entering my finance details and go no where everything is filled in. Error at the top says sort this but not what needs sorting

  • NikkiNooTwo Nikki Noo (@NikkiNooTwo) reported

    @AskNationwide woeful customer service! I raised a visa dispute in July still waiting to be resolved. When I phone (no one ever gets back to me) to be told that someone will phone you back as no one seems to know what’s going on. Asked for the same info 4 times Shocking!

  • Fran115MW Frances Clarke (@Fran115MW) reported

    @AskNationwide is anyone else having problems with these dreadful people? I wouldn't advise anyone to bank/use credit services with them, they are the absolute pits @TheFCA I will be making a formal complaint about their services, please can you confirm I make it to yourselves?

  • MarkTaber_FII Mark Taber (@MarkTaber_FII) reported

    @AskNationwide I am not asking to discuss this case. I am asking to discuss the issue of @AskNationwide repeatedly fobbing off APP Fraud victims & not applying the CRM Code until a journalist or consumer campaigner intervenes. It does not go un-noticed & your CEO must act to stop it happening.

  • MiG29UK Matt (@MiG29UK) reported

    @AskNationwide Please sort your customer services out. Spent 45 min on hold to speak to someone and have given up.