Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 01/25/2026 11:55

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (28%)

    Website (28%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Rochdale, Dunstable, Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry and Crawley.

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City Problem Type Report Time
United KingdomRochdale Mobile App
United KingdomDunstable Mobile App
United KingdomFulham Login
United KingdomHove Website
United KingdomCambridge Website
United KingdomMilton Keynes Website
Map Full Outage Map

Community Discussion

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • george_stitt Julian Morrison🇺🇦 (@george_stitt) reported

    @AskNationwide android app is saying service is down and unable to log in with fingerprint but allows access using pass number. It's been like that since last night?

  • lucycdoyle Lucy Doyle (@lucycdoyle) reported

    @AskNationwide And as above they have stated they CANNOT help with credit card queries via live chat.

  • MarkMachado Mark Machado (@MarkMachado) reported

    Another Monday morning, another @AskNationwide online banking issue

  • shaunpoole2112 Shaun Poole (@shaunpoole2112) reported

    @AskNationwide It seems to have sorted itself now. It wasn't let me get to my payees but problem solved.

  • tylaoconnor Tyla O'Connor (@tylaoconnor) reported

    @AskNationwide home insurance&emergency cover.what having i actually been paying for? pipe bursts and floods 3 floors of my home. i have no water, heating or electric and have been left to sit here for 24 hours with NO contractors sent to help or emergency accommodations. WOW🤯🤬

  • fluffybubbles73 steveo (@fluffybubbles73) reported

    @AskNationwide sort out your absolutely god awful adverts #nationwide

  • ctu24agent gIndependant Woman (@ctu24agent) reported

    Bloody hell again @AskNationwide How many problems can you have that stoop me from accessing MY money. This is ridiculous!

  • janetrowe75 Janet (@janetrowe75) reported

    @AskNationwide I’ve banked with your for 20 years, no. I find many issue lately with logging in to my online account and payments delayed. I have a 0% current account

  • Fee_Paterson Felicity (@Fee_Paterson) reported

    @AskNationwide your app appears to be down *again*

  • didactylos Sir Roger Neilson #FBPA Remoaner, Not Moving On (@didactylos) reported

    @AskNationwide after many years as a customer this weekend you have badly let me down and attempting to make a complaint you seem to be making it as difficult as possible.

  • deereid85 dee (@deereid85) reported

    @AskNationwide if I’m due money today to clear will it have cleared even tho bank app not working

  • Kelseymeade1 Kelsey meade (@Kelseymeade1) reported

    @AskNationwide this is now the 3rd time since Friday I’ve had a notification saying there’s issues with payments, my account isn’t available or there’s delays. What’s going on? Payments have been taken out of my account clearly debited and merchants are saying they haven’t had

  • TonyShots71 Tony (@TonyShots71) reported

    The latest @LloydsBank advert is 1,000,000 x better than the awful @AskNationwide nonsense! Sometimes less is more.

  • Dianne1963 I'm happy on a Monday, cos I'm retired🥳😵‍💫 (@Dianne1963) reported

    @LaurenWatson86 @AskNationwide Can't access online either...

  • bradzooka Bradzooka (@bradzooka) reported

    @AskNationwide absolutely appalled at how poor service from nationwide is, delay after delay with mortgage application, now a week overdue and still not had offer sent out despite escalation

  • tylaoconnor Tyla O'Connor (@tylaoconnor) reported

    @AskNationwide Yes,we called 1pm yesterday, spoke to 5 people, NO help.Told to wait for a contractor until midnight, called at midnight to be told they cannot help until the morning and its too late to arrange accommodation. Then told someone will be with us first thing, still nothing! NO HELP

  • TheCuriousLing Michelle Heinrich (@TheCuriousLing) reported

    @AskNationwide I usually type on nationwide into the search bar of the browser and then click on "login to online banking" which is one of 6 or so options that are shown (rather than nationwide as a single URL).

  • Andyboro1965 Andrew Cartwright (@Andyboro1965) reported

    @AskNationwide This really is getting beyond a joke...I log on this morning to find out my savings account are not accessible....how many times are we going to have to put up with problem after problem after problem. Keep going and you won't have any customers left 😡😡😡

  • theshaygraham Shay (@theshaygraham) reported

    @AskNationwide can’t access my account yet again second time this week , absolute joke , 😡🤬

  • TVMarv Marverine Cole 💙😷💉💉 (@TVMarv) reported

    @AskNationwide need an ETA asap on when you will rectify current issues on the app, please.

  • MarkMachado Mark Machado (@MarkMachado) reported

    @AskNationwide Hi Jon I can't access my account to have a look at what's going on. Which also means I can't transfer money between accounts to make sure bills get paid

  • FabienneGilb Fabienne Gilbert (@FabienneGilb) reported

    @AskNationwide again?! Really can we go longer than a week without account problems please!

  • lucycdoyle Lucy Doyle (@lucycdoyle) reported

    @AskNationwide A simple apology would have sufficed, instead of silence.. not the customer service I am used to with #Nationwide 🤨

  • Ladyluck93xx Laura (@Ladyluck93xx) reported

    @AskNationwide when will banking app be working again?? I have to pay my rent but c not access my current or savings accounts. This is happening too often without any warning. Your website says services working as normal... clearly not!!

  • williamconnoll9 william connolly (@williamconnoll9) reported

    @AskNationwide again nationwide..this is beyond a joke..already submitted a complaint due to last week's issue..no word or response and yet again there are issues today

  • Company0fAngels CompanyOfAngels (@Company0fAngels) reported

    @rachaelmoody_ @AskNationwide Unfortunately I restarted the app and its working fine, I think they just enjoy scaring us

  • shaunpoole2112 Shaun Poole (@shaunpoole2112) reported

    @AskNationwide banking app not working now. Sorry, but these problems are getting more frequent. Time to look for another bank I think.

  • TheCuriousLing Michelle Heinrich (@TheCuriousLing) reported

    @AskNationwide Evening! Not sure what a favourite is, but I've tried both Microsoft Edge and Chrome and encountered the same problem.

  • Rach_93_ Rachel Dawson (@Rach_93_) reported

    @AskNationwide why is your phone system impossible? I just want to speak to a person! You’ve sent my new card to an old address even though my address is correct on my online banking?!

  • rachaelmoody_ Rachael 🇺🇦 (@rachaelmoody_) reported

    @AskNationwide No because that’s your website.