Nationwide

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 01/20/2026 23:25

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Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (35%)

    Mobile App (35%)

  2. Website (27%)

    Website (27%)

  3. Login (20%)

    Login (20%)

  4. Transactions (13%)

    Transactions (13%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Rochdale, Dunstable, Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry and Crawley.

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City Problem Type Report Time
United KingdomRochdale Mobile App
United KingdomDunstable Mobile App
United KingdomFulham Login
United KingdomHove Website
United KingdomCambridge Website
United KingdomMilton Keynes Website
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • james6918 James Morrison (@james6918) reported

    @AskNationwide We are in the process of cancelling a reserved product to select a new one, could that be causing the issue?

  • rmleake Robin Leake (@rmleake) reported

    @AskNationwide It's a shame that the rest of the organisation does not move at the same speed! I am still waiting for her name to be removed. So much for technology. Meanwhile I got my passport renewed in exactly 7 days. Proper customer service.

  • Hailfire101 Hailfire (@Hailfire101) reported

    @egglane @AskNationwide These muppets are on the shittiest list possible. Done me over big time, no access to money so can't buy diesel for the car to get to work, let alone buy food. Nastiest bank I've ever had the displeasure of using.

  • LordOfFreedom2 LordOfFreedom (@LordOfFreedom2) reported

    @AskNationwide the letter you sent me with the pin is is impossible to open. I've ended up ripping it trying to get the pin. Can you send me a new one or tell me my pin via another method as it isn't user friendly at all. Thanks

  • jade9268981235 jade92 (@jade9268981235) reported

    @AskNationwide After upgrading my android phone I can't get back into the bank app anymore! I try to register since that's the only option I have, but it keeps coming back that there's a technical issue. Please help!!

  • HctorMedrano Hector (@HctorMedrano) reported

    @Nationwide @AskNationwide Can anyone really help a Spanish person whose father has died? Every time I talk to you, I get conflicting information. They don't respond to emails. when I call by phone they find him and when I send documentation by mail, no? I only ask for help

  • Becky74112384 Becky (@Becky74112384) reported

    @AskNationwide @jade9268981235 I am also having the exact problem after changing my phone today and trying to log in. Website and app are giving the same error for me. I googled and found this tweet.

  • girlonrails98 Charlotte (Girlonrails98) (@girlonrails98) reported

    @AskNationwide any idea why I'm getting a "try again later" error whilst trying to move money from an ISA back into my current account?

  • AmnSiingh Amnpreet Singh (@AmnSiingh) reported

    @AskNationwide Your banking app is down??

  • thekidkad Shahid (@thekidkad) reported

    @Andy_Parish123 @AskNationwide Have changed phone recently and was trying to re-register in the app and got same error

  • Pingachoo RecognisingTheConGame & Woke🍊🍊 (@Pingachoo) reported

    @AskNationwide The iPhone app is not working😡😡😡😡how can it be??

  • videshi_beti deborah डे 보라 smith (@videshi_beti) reported

    @AskNationwide I've been trying to make an international payment for 3 days now, each time getting the message about technical problems once I've filled in all the recipient's details. Are you aware of the issue & is it being resolved?

  • hiitstoddkraine todd kraine (@hiitstoddkraine) reported

    @AskNationwide The ridiculous overdraft fees I am paying just to survive. When you are meant to help people!!!

  • james6918 James Morrison (@james6918) reported

    @AskNationwide is there something wrong with your website? I’m trying to access my mortgage manager for new mortgage options but it won’t let me as the property value estimate isn’t available

  • the_three_kims TheThreeKims 🌹 (@the_three_kims) reported

    @Pingachoo @AskNationwide I have similar issue I can’t use it to pay any bills

  • sarahwsays Sarah Williams (@sarahwsays) reported

    @AskNationwide Blank!!! @AskNationwide can you expand on my question please to tell me how you support small food businesses?

  • dolphindiver Dolphin Diver (@dolphindiver) reported

    Gosh what an appalling service from @AskNationwide today. Because of THEIR incompetence I now have to drive for 1 hour to a physical branch with ID to get restrictions on my card lifted. Time to give up on them and move back accounts.

  • Maenie Maenie (@Maenie) reported

    @AskNationwide Things breaking down! My washing machine has just died 😫 Difficult to have money put by to replace things that break. Especially when everything tends to go at the same time! My dishwasher broke before Xmas, no plan to replace that yet. Can't live without washing machine though!

  • hiitstoddkraine todd kraine (@hiitstoddkraine) reported

    @AskNationwide Paying £50 in overdraft fees monthly just for the sake of having an overdraft with you! Customer of Nationwide’s for the last 21 years!!

  • that_nick Nick Henderson (@that_nick) reported

    That @AskNationwide ad where they advise a woman to put less milk in her cereal because they are trying to help. So wide of the mark. It’s awful. This is Nationwide Building Society with total assets of £272 billion in 2022.

  • Trustin_u_Jesus Mary Immanuel (@Trustin_u_Jesus) reported

    @AskNationwide Hi trying to make a debit card payment via 0345 6006611 but the number appears to be down. When will it be reinstated? I don’t have online banking

  • KeighleyWest Keighley West (@KeighleyWest) reported from Hackney, England

    @AskNationwide oh shock horror! App ain’t working!!

  • DarthKinta Darth Kinta (@DarthKinta) reported

    @AskNationwide is your site having issues? I'm trying to make a payment to Iceland but it keeps repeating that I have insufficient funds when I have more money in there than is required.

  • james6918 James Morrison (@james6918) reported

    @AskNationwide I’ve tried several times now and same error.

  • ClutterbuckDave Dave Clutterbuck (@ClutterbuckDave) reported

    @AskNationwide @333peterobinson Think it is quite clear where customer service can be improved by the description of what happened. Why would anyone want to waste further time in doing a feedback form Perhaps someone could forward it to who ever it may concern

  • abbzyg Abby G (@abbzyg) reported

    @AskNationwide hey my contactless and Apple Pay has suddenly stopped working on my debit card

  • sound_of_sirens Paul (@sound_of_sirens) reported

    @AskNationwide I certainly thought so. We have had some ISP-related problems today - might they disrupt the NW login steps?

  • oilybrian Brian Jackson (@oilybrian) reported

    @AskNationwide very poor service messing long standing customers about after my wife and I went to the local branch to open a flex account plus only to be told that no one at the branch was qualified to open this account . rubbish . A wasted journey in to town plus car park fee

  • jade9268981235 jade92 (@jade9268981235) reported

    @AskNationwide Spoke to someone, and he confirmed that it's system issues. Hope things are up and running again soon!

  • Maenie Maenie (@Maenie) reported

    @AskNationwide Things breaking down!! My washing machine has just died. Difficult to have money put buy to replace things that break. Especially when everything tends to go at the same time! My dishwasher broke before Xmas, no plan to replace that yet. Can't live without washing machine though!