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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (39%)
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Website (24%)
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Login (18%)
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Transactions (14%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster, Edinburgh, Westbury, London and Hackney.
| City | Problem Type | Report Time |
|---|---|---|
| Mobile App | ||
| Login | ||
| Transactions | ||
| Mobile App | ||
| Transactions | ||
| Mobile App |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Daryl Lay
(@daryl_lay) reported
@AskNationwide Are you sure this department will be able to help me - I am a mortgage intermediary
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JT || Mario Strikers Connoisseur
(@WheelJackCasual) reported
Do me a favour @AskNationwide, next time I advise yourselves that a payment is me and okay to charge just block the transaction again. So helpful.
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Buffer
(@bufferiv) reported
@AskNationwide I have reinstalled the App but it contains the old access code which it doesn't recognise?
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Femi
(@elaurens001) reported
@AskNationwide I was the victim of a scam. Someone that I trusted betrayed me. I reported this to nationwide and they shut down my account. Im not asking for reimbursement- it is my own fault. But I am disabled and survive on the money that is sent to me. I can’t live without it
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Patrick
(@PatrickMBelfast) reported
@AskNationwide There's something wrong. I've applied to switch my account to you twice tonight and at the very last stage it says sorry the page you're looking for isn't available. Like an eejit, I've filled in your form twice and taken two photographs twice. Help please.
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Patrick
(@PatrickMBelfast) reported
@AskNationwide No. It's not a 404 error. It's a Nationwide page saying that the page I am looking for isn't available.
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Sarah williams
(@Sazzlexxxxxxxx) reported
@AskNationwide applied for a loan Sunday, accepted email says money will be released when we sign & post back the agreement, website says paid into your non nationwide account next working day, can you confirm which one it will be?
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Gordon C Elcock (he/him/his)
(@gordonelcock) reported
@AskNationwide any known issues with cards and payments. Having problems in Asda
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Sy Howard
(@Syhoward1974) reported
from
Grays, England
@AskNationwide when can I expect a final mortgage statement as we have been waiting over 6 weeks now and we was told after 15 working days, just interested as we feel we have paid to much?
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Buffer
(@bufferiv) reported
@AskNationwide I only have the App on my phone as I use it more regular, no didn't see a reason to. Will this generate a new Access code?
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Femi
(@elaurens001) reported
@AskNationwide I was the victim of fraud. I have a nationwide account that is being shut down as a result.I am a dependable and have money sent to the account every week, which I will lose if this happens. Please contact me this is urgent
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Paul Pritch
(@Pritchard1963) reported
@Hypnodystopian @AskNationwide @EnglandFootball Nora Batty,Nora Batty,Nora Batty ,ah ****,too late
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David Elliott
(@D4vidElliott) reported
@AskNationwide Craig, I don’t have my card with me. What do you suggest? Just spent ages logging on to the website, only to find I need the STUPID pin sentry for that too!!!! So annoyed. #nationwide #pinsentry #banking
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22222
(@Syke72241599) reported
@AskNationwide Concentrate on the liquidity problem.
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Glenn Shadrake
(@GShadrake) reported
@AskNationwide @EnglandFootball So the England team will be equitable & diverse, with 5 men, 5 women, 1 trans/undecided, 7 white, 1 black, 1 Asian, and two wild cards. At least one player will need to be openly gay, and another *******. Going to have to wait an awful lot longer for a repeat of 1966!
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Spartacus_Mills
(@MillsSpartacus) reported
@AskNationwide Seriously ? That is amazing. However, some of your colleagues dont seem to be aware either The problem is that I am trying to register for Internet Banking ... I just have a savings account.. no way of doing it if you no longer live in the UK ?
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Spartacus_Mills
(@MillsSpartacus) reported
@AskNationwide Hi. I am trying to register on line and spoke to a very friendly person last week to register my email and phone number which I need to start the process. However, I still get an error message when I try to register saying it still needs my email / phone number Can you help ?
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Godwin Stewart
(@grshorwich) reported
@stevelitchfield @AskNationwide Not in the least surprised at this. Banks (or building societies) just don't get it. The only thing they do get is how to squeeze as much money out of their cattle while providing as little service as possible.
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Daryl Lay
(@daryl_lay) reported
@AskNationwide I am a mortgage intermediary - your website shows mortgage product available but intermediary application system shows this is not available - surely you will honour this rate for my client - surely you would never be anything but fair clear and not misleading
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David Franklin
(@Dave_Franklin16) reported
@AskNationwide If you’re here to help why has it taken 6 months, 5 calls and 2 branch visits to get a new fixed bond certificate issued….and it’s still not arrived. Unbelievable !
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Dfer Docs
(@dfer_docs) reported
@AskNationwide Who cares, sort your crap customer services out.
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Phil (❄🔺❄)
(@CryptoPhil16) reported
@DeviousPL @BarclaysUK Wow. Barclays have never interested me into banking with them. Heard many stories about them doing this, seems they'll never learn. I had zero issues using @AskNationwide when I bought direct from KuCoin either.
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😷Bearded Zombie #standwithukraine ☮️🌱🇺🇦😷
(@life_screams_) reported
@AskNationwide Clicked on remove overdraft in the app, which came up with an error message. I then spent over 15 minutes on the phone to customer service to be finally told I have to phone Sales to remove it, because you can't remove it if it is at £0!
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Nick Southwood
(@nicksouthwood) reported
Hello @AskNationwide just used your ATM, no money given, went inside to let a staff member know and quite frankly they couldn’t have cared less and told me to take it up with G4S. It’s now on me to sort out an unnecessary problem. Very underwhelming
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Joe
(@Joealexsmith) reported
@AskNationwide I will try again tomorrow, but spent 3 hours speaking to various people earlier who couldn’t help. I don’t understand how such a small part of the process is causing this much hassle. I really need this sorted ASAP
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Tonny
(@tonyc21086) reported
@AskNationwide Through your website.
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HomelessCueist
(@Homeless147) reported
Any legal advice please? @AskNationwide gave me an overdraft, in the same week my benefits were cut to below half. Shortly after they doubled the interest to 40% and kept increasing the limit. Trapping me. It's predatory lending and I need help as the charges have crippled me
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Valerie A #FBPA
(@vja1999) reported
Just want to thank Nationwide Building Society the excellent service I've had from them - card lost, cancelled and replaced within 72 hours - pretty good considering that 48 hours of that was a weekend! @AskNationwide
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Reimer Bard
(@Reimer_Bard) reported
@AskNationwide @EnglandFootball And after making the ad a kickaround with those ***** down the front of her top?
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HomelessCueist
(@Homeless147) reported
@AskNationwide Think I haven't tried that already? You take more money a month from me than I spend on food and shelter. It's help to get you to court I need not to talk to you. You're a direct reason I sleep outside.