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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (31%)
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Website (28%)
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Mobile App (27%)
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Transactions (10%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Scunthorpe, Wells, Hounslow, Derby, Sunderland, Chatham, City of London, Altrincham, Motherwell, Doncaster, Alloa, Ipswich, London, Normanton and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
| Login | ||
| Mobile App | ||
| Login | ||
| Login | ||
| Website | ||
| Login |
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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june white
(@junew26) reported
@Stefan59 @AskNationwide We have no issues with the Nationwide as a company we have been with them for many years . Our issue was with the time we were hanging on the phone.
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John O'Toole
(@john26285) reported
@AskNationwide @AmandaCaesar1 Hi got the same problem how long is it taking ?
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Sarah Mooney
(@mo52094393) reported
@AskNationwide hello I’ve sent a payment from a nationwide bank to a lloyds bank but it’s not received it is there an issue ?
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Adam Keys
(@Adamkeys7) reported
@AskNationwide I have a limited access saver 3, if I open a triple access online acct, to get the money from the LA saver 3 into the new acct can the local branch do that, or would they have to give me cheque so that it is via my bank acct?
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Ross 🏴
(@MooreFinancialM) reported
Your customer service is absolutely shocking @AskNationwide
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JEDR2020
(@jedr2020) reported
@AskNationwide But disappointed. Been with you for many years now, including a mortgage for the last five. I get interest rates have gone up, but you've charged me £999 to renew. You then email me saying thank you for being loyal. No, thank you for £999 in these hard times. Awful
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kg 🌾
(@queenoftartan) reported
@AskNationwide hello I can see there is a problem with fast payments going through this morning, is there an ETA on this being fixed? Thanks!
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Tom Rye
(@TomRye8) reported
@AskNationwide Hi GM I would like to know if I can close down unused accounts using my banking app? As Ive already been trying, but can not seem to find how to do so. Many Thanks
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nicholie milnee
(@Nichlosallsorts) reported
@AskNationwide can you help me with a payment amount issue with my mortgage please?
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TiNa AnDeRsOn 💙
(@TinaAnderson86) reported
@AskNationwide How long will this take to be fixed? You gotta be the worse bank Always issues it's ridiculous
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june white
(@junew26) reported
@AskNationwide Dreadful service trying to get through to your travel insurance department been on hold for 28mins and counting 😡
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Nod
(@MDD944) reported
@AskNationwide Morning, I've changed bank accounts and I've used the switching service. I'm concerned my mortgage payment hasn't gone through, is there a way to check?
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Craig Hayward
(@Craig91Hayward) reported
@AskNationwide I have been accepted for a loan and am waiting on the loan agreement paperwork to come out for me to sign. If I go into a branch, do they have access to print this out, do you know?
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liz cleere
(@lizcleere) reported
@AskNationwide Have you blocked my credit and debit cards? I'm in Indonesia trying to make online payments (flights + DHL) and keep getting refused. PLEASE HELP!
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kathleen reid
(@independencekat) reported
@AskNationwide Said they didn't have the authority to help at their end then sent me the standard message saying payments were delayed and there was no time frame , the same message I got when I first went on from him
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TiNa AnDeRsOn 💙
(@TinaAnderson86) reported
@AskNationwide how long till this issue is fixed for payments
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stephen adolphus
(@Stefan59) reported
@AskNationwide But you already know how awful this company is. Why do you pretend not to know?
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Jennie!
(@kindcarer) reported
@AskNationwide Why is there an issue again?
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emeles: wheres my Blue Tick?🏴🇬🇧🇪🇺
(@emelschwartz) reported
@AskNationwide tks for stating the obvious as its detailed on the letter recd with new card. however whilst i hv sympathy for those w/visual impairment what about those who r not & require to sign rear of the card only to find the dots now make signing impossible or did u fail to read my post
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simon boswell
(@simonboswell1) reported
@AskNationwide TRYING TO LOG IN WITH YOUR TXT BACK SERVICE IS UTTER SHITE 3 TIMES AND STILL NO TXT CODE
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Katy ♡
(@KatyxMarie) reported
@AskNationwide No I mean as it was sent at the end of the problem is it a while for the backlog to be cleared?
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stephen adolphus
(@Stefan59) reported
@AskNationwide #uk insuranceWhy are you still using UK insurance as your Travel Insurance providers for Flexplus accounts when you know they are bordering on fraudulent and were described by the Sunday Times as just an awful company?
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stephen adolphus
(@Stefan59) reported
@junew26 @AskNationwide Please see my tweets on this awful company.... Better still go to trust pilot and research nationwide. Can offer you no comfort on a near fraudulent company... They will waste your time and in the process ruin your life...
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Jack
(@YSzipbanned) reported
@AskNationwide bad service, do better
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Jennie!
(@kindcarer) reported
@AskNationwide Hi I transferred money to my son as he is stuck. Why has he not received money is there an issue?
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pink.pirlie
(@pinkpirlie) reported
@AskNationwide @junew26 Just to add the service I received (although wait times on the phone c.45mins) has been exemplary. My claims (I've had to make two large ones) were easy and stress-free, unlike others I know who have had zero contact for many months with other firms.
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Buspasswilltravel
(@Onmytravels1) reported
from
Great Dalby, England
@AskNationwide Thank you I used the online chat but they couldn't help because of address change in last 7 days. I can either ring or try chat again tomorrow. Thank you.
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liz cleere
(@lizcleere) reported
@AskNationwide So sorry for not replying earlier, we've been at sea! I managed to talk to some very helpful people at your end who have sorted out the problem. Cheers!
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ChristieLou Owen
(@MrsO_007) reported
@AskNationwide Through paypal and nationwide will not help...
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Amanda Caesar
(@AmandaCaesar1) reported
@AskNationwide is there a problem with payments this morning as sent a payment to someone and its left my account but they haven’t received it