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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Website (30%)
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Mobile App (28%)
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Login (27%)
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Transactions (11%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Motherwell, Doncaster, Alloa, Ipswich, London, Normanton, Birmingham, Northampton, Swadlincote, Glasgow, Rotherham, Islington, Sutton Coldfield, City of Westminster and Braunton.
| City | Problem Type | Report Time |
|---|---|---|
 Motherwell |
Transfer | |
| Doncaster |
Transactions | |
| Alloa |
Mobile App | |
| Ipswich |
Transactions | |
| London |
Website | |
| Normanton |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Hardcore Uproar 1992
(@Westamsterdam72) reported
@iain_cooke @Godfrey_Bloom @AskNationwide You really believe that any customer votes count?
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Top 200 FPL
(@top200fpl) reported
@mattmoore014 @BOOM3R_BOY @AskNationwide Are they giving any indication of when this will be fixed? 24 hours of not being able to use the banking app yet seemingly no acknowledgment there’s even a problem
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Mark Amery
(@XplodingCabbage) reported
@AskNationwide And as you surmise the form no longer automatically appears on login. Hence I am stuck with no apparent way out.
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BKingster
(@Barbara45485408) reported
@Godfrey_Bloom @AskNationwide I’ve been with Nationwide for almost 40years. Always been great but I'm going to test this theory and go and withdrawn a significant amount of money and see if any problems
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asdfriendly
(@asdfriendly) reported
@draevans @AskNationwide He kept telling her to phone she has situational mutism she uses online chat because she can’t phone She had managed to attend branch with PA given wrong info. Now demanding she return or phones It took gargantuan effort 1st time the result of visit will make next time impossible
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Baby snail do do do doo do do 🦕🇪🇺 #FBPE
(@HarkDorse) reported
@IMissHitchSlaps @Women_of_Surrey @AskNationwide FFS! Glad I'm no longer a customer! They really need to answer this, then...
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James
(@BOOM3R_BOY) reported
@xjessiicat @AskNationwide Same problem here too
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cas cole
(@cascole1) reported
@Godfrey_Bloom @AskNationwide I've been with Nationwide for 40yrs and no problems even when I sold my house and took alot of money out in one go no problem. Lloyds is the worst Ever bank. So Victor Meldrew I believe because the customers have a say in how they do things you want them gone. I'm not changing
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Andrew Taint
(@JohnPaton180537) reported
@AskNationwide I tried that already, I'm not a customer. I am someone that is having my identity stolen by one of your customers. Do better please
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Abigail Brown
(@Abdabby) reported
@AskNationwide fantastic service from your Ipswich town branch yesterday when my card was not working in the shops. Super speedy help and service making sure I didn't waste my time walking into town and could still get the bits I needed!
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Top 200 FPL
(@top200fpl) reported
@xjessiicat @AskNationwide Having the same problem
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Mark Amery
(@XplodingCabbage) reported
I hate KYC checks. Bad law made worse by corporate ineptitude. @AskNationwide say I'll be locked out of my account in September unless I provide more personal info, but neither I nor their support team can find out how to access the form to do so after "Skip"ing it earlier today.
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Jayne
(@JayneCellis) reported
@AskNationwide banking app isn’t working. You can’t sign in via their internet page either. How long is this problem going to last?
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Mark Amery
(@XplodingCabbage) reported
@AskNationwide That's the number I had an hour-long call to today. Bloke I spoke to was unable to view or edit answers to questions about my income, my use of my Nationwide accounts, or how money is transferred into my accounts, even though they are part of the form that appeared on login.
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Steve Adams
(@zyqwiz) reported
@AskNationwide New payments don’t work at all. What is the problem? The status says it’s working normally. No point in having an account you can’t get the money out of.
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L
(@isolinealmonds) reported
@AskNationwide @BOOM3R_BOY Good luck James, they don't answer chat either. App is always playing up and yes, mine is down too atm
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Victoria
(@bell_bell1985) reported
@AskNationwide Hi, I’m having trouble accessing your banking app, so think you have a problem your end!
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Mark Amery
(@XplodingCabbage) reported
@AskNationwide I skipped the last page of those questions due to correct answers not being available, so I have not yet provided the details that the automatically-appearing form told me were needed to avoid getting locked out, but phone support seemingly isn't able to enter answers for them.
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Chelsea
(@ChelseaaJadee_) reported
@AskNationwide i’ve just registered for the online banking for my mortgage but when I try to login, it’s telling me my details can’t be found?
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jessiicat!
(@xjessiicat) reported
@AskNationwide hi, is your banking app down? It won’t let me access my online banking app it just stays on the loading screen
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L
(@isolinealmonds) reported
@AskNationwide is app down again?
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Top 200 FPL
(@top200fpl) reported
@bell_bell1985 @AskNationwide Having the same problem
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Ian Jones
(@Petrolhead113) reported
@Godfrey_Bloom @AskNationwide Godfrey, Lloyds bank are bloody awful too !
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Jay Watson
(@Watsley) reported
@AskNationwide I am really concerned about some of the appalling reviews on the Trustpilot Website about Nationwide and some of the replies in response to those customers. It does raise the question could Nationwide be doing more to improve customer satisfaction. Let's hope
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NortiGirl 🏴
(@NortiLess) reported
@Godfrey_Bloom @AskNationwide That’s not true, I bought 5k worth of gold from a local dealer about 3 years ago, no issues at all, payment authorised straight away 🤔
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Bunksee
(@elimonster1982) reported
@AskNationwide why do you need me to DM you . contact your own branch manager. fix it .
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Kenyan Doll 🦄
(@treyc_baby) reported
@AskNationwide I've done all of that and the person I spoke to was very rude and unprofessional. Absolutely zero help at all!!
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Mark Amery
(@XplodingCabbage) reported
@AskNationwide Now resolved via a 15-minute call to the number above, where I got someone who COULD access these KYC questions & take my answers over the phone. (The daftness remained of having to give false answers to most questions - and being invited to - due to limited options available.)
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Ellie
(@ellie_rosalyn) reported
@AskNationwide Hi! I'm trying to carry out a balance transfer on the app, but I keep getting a technical difficulties message, despite the service status saying all working as normal? Is the service down? Is there another way I can do tbe transfer?
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YoungEconomist
(@young1economist) reported
@john_actuary @AskNationwide @AvivaUK My Admiral policy renewal price is 35% *cheaper* this year! I can still find even cheaper via a comparison site, but am almost tempted to stay to reward them for not ripping off an existing customer - for once!