Nationwide down? Current status and problems
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Mobile App (27%)
- Website (25%)
- Transactions (12%)
- Transfer (6%)
- Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Harringay, London, Birmingham, Sheffield, Ross on Wye, Manchester, Milton Keynes, Liverpool, City of London, Glasgow, Eastbourne, Letchworth Garden City, Kettering, Edinburgh, and Horsham.
| City | Problem Type | Report Time |
|---|---|---|
 Harringay
|
Website | 8 hours ago |
|
London
|
Transactions | 2 days ago |
|
Birmingham
|
Transactions | 2 days ago |
|
Sheffield
|
Website | 4 days ago |
|
Ross on Wye
|
Login | 4 days ago |
|
Manchester
|
Website | 4 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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sash (@_sashmorris) reported@AskNationwide I recently got a new phone and I need to transfer over my banking app but I can’t log in to the app on the new phone as it’s still active on the old phone
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Dave (@chickennrice00) reported@AskNationwide no help off this bank at all on the phone absolute joke basically tuff **** we don’t care
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Prerana Sengupta (@SenguptaPrerana) reported@AskNationwide I am in need of a big help. I start working with Nationwide from August 30, 2022. I have sent all the documents and it's been a month since that. I have not received any emails or calls from the company which was to take place a week after submission. Kindly help
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Sarah Jackson (@SarahJackson182) reported@AskNationwide @GaryHailes Most banks now have a photographic paying-in cheque system where you can upload a photo of the cheque. Seems completely out of date to be reliant on the postal service these days.
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Dave (@chickennrice00) reported@AskNationwide No you won’t because no one has helped me on the phone stop lying you must think I’m stupid in what way will you help me seriously
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GroundhoppingGirl (@GrndhoppingGrl) reported@Dante_Banks That is awful. I will never forget the three or four days I spent sorting out my dad's affairs after he died. Breaking the news of his death to strangers on the phone a dozen times nearly broke me. Big, big up to @AskNationwide bereavement team who were wonderful.
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Sheeny (@sheenyween89) reported@VanessaWelham1 @AskNationwide So sorry to hear you are having problems too, honestly the most stress I have ever gone through, the hours I spent crying and being on hold was despicable. Hopefully your completion date goes without a hitch (I had 3!!) I have my fingers crossed for you x
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Sue Gardiner (@GardsueA) reported@AskNationwide how can my friend, here in France, contact you to ensure she can use her card to get money. It’s her only card and was refused twice, probably for user error. Phoning seems to take for ever. Can someone call her back?
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Robert Martin (@RobertHM75) reportedhey @XboxSupport @XboxGamePass I've complained to @AskNationwide re Continuous Payments taken from my account after signed up to a discount period...I lost control of my finances & ended up paying out over £80 in unused #GamePass subs! I've tried using your website call back
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dwilbee (@Deb_Wilbee) reported@AskNationwide Hi India, unfortunately the branch was closed at midday today, I run a pub business so I like to utilise the service out of hours. It would be prudent for staff for perform checks on machines at the start of shift.
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Gary Cookson (@Gary_Cookson) reported@AskNationwide hi. I’m an existing mortgage customer with 4.5 months left on a fixed rate deal. If I wanted to get a new deal, how far in advance can I lock in a deal?
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Sarah Jackson (@SarahJackson182) reported@AskNationwide I used my new card in Tesco two days ago with chip and pin, today I used it once contactless no problem and then the second time it was declined. Embarrassing!!!I thought it was supposed to be 5 times in a row before you did that?!Just makes me reluctant to use it!
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Chris Walker (@ChrisWa01585410) reported@AskNationwide I'm so sorry it's late sue but I've just finished work and gone to check my account through the app and it says that I'm -£18 and pennies and I can't click on it to access my account to see what has come in and what has gone out which should help me understand what is happening
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rsidney (@rdotsidney) reported@AskNationwide i just cannot get along with your website virtual assistant stock questions so have left a new message in the text box. will i get a response from the team that way?
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Jayne M Bowers 💙 (@JayneMBowers) reported@AskNationwide Hi you charge me a bank fee to provide this service. It is not a service, it is worthless and stress increasing. Please let me know what you are doing about evaluating and reviewing this service.
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aka James Bond (@FeelitWorking) reportedMost banks require a minimum monthly payment pensioners don't meet. For the sake of a lack of awareness and customer research, banks lose lots of customers that have savings and pensions they would invest. Offer some incentives to OAPs & get more customers @AskNationwide !!!
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#💙WorkersPartyGreatBritain 💙 Member (@132busroute) reported@AskNationwide Why is your ATM out of service Eltham High Street SE9 ???
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Hayden Cohen (@haydencohen) reported@AskNationwide I’m trying to pay off my barclaycard from my nationwide current account but no payee name is ever accepted. Are you able to help please?
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Dave (@chickennrice00) reported@AskNationwide Your phone help is a waste of time
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F’real (@itstrisha_innit) reported@AskNationwide I was told by a cashier this week that my FlexDirect account is a “self service account” which means I cannot go to the cashier, & that the terms of my 2 year old account clearly states this. Is this true, or did I just come across the world’s laziest cashier?
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Harrison (@harribowhahaha) reportedShame you have to be 18+ to transfer your current account to @NatWest_Help whatever happened to ‘helpful banking’ @AskNationwide allowed it so I’m going to stay a customer with Nationwide. How can I transfer all of my payments over there since you won’t let me switch back to you
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Dave (@chickennrice00) reported@AskNationwide You won’t help me it will be wasting my time again like you guys have on the phone
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maisie🌸🌸 (@newhopemaisie) reported@AskNationwide is there a problem with mobile banking (transer)
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Maria (@Kristia05924048) reported@AskNationwide can you please fix this quicker because I’m really stuck and upset that I can’t use my money and go home.
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Hafiz 🇧🇩🇬🇧 (@hafiz_11120) reported@aimisthegame Yeah that will be taxed and NIed. But at least @AskNationwide doing their part to help their workforce
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Mark (@lndianajones) reported@AskNationwide When is Nationwide going to allow direct debit cards to be used with Binance crypto purchases again (a UK regulatory issue last year) I understand i could still withdraw money from Binance, out into my Nationwide account! You should block transactions both ways, or not at all!
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Peter Wilson (@ClaretPey) reported@AskNationwide Have the fixed rate ISA's been removed from the website. Thanks
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Beverley Ansell🏴 (@invernessarmy) reported@AskNationwide I have now been trying to download the Nationwide App to my phone since Wednesday and encountering problem after problem. Now being told 'encountering problems'! Want to transfer money to a different account. Shouldn't be this difficult surely!
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C (@charlie_wiles) reported@AskNationwide I’ve just had a Payment taken out as a direct debit and have no subscription with the company in question, can you help?
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Surely You're Joking... (@Howl_Sarah) reportedDear Ms Cosbie, do you intend to help? @Debbiecrosbie1 @AskNationwide @financialombuds