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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (33%)
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Website (28%)
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Login (20%)
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Transactions (13%)
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Withdrawals (4%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Rochdale, Dunstable, Fulham, Hove, Cambridge, Milton Keynes, Slough, Worcester, London, Southampton, City of London, Walsall, Dunfermline, Oswestry and Crawley.
| City | Problem Type | Report Time |
|---|---|---|
 Rochdale |
Mobile App | |
| Dunstable |
Mobile App | |
| Fulham |
Login | |
| Hove |
Website | |
| Cambridge |
Website | |
| Milton Keynes |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Maureen O'Donohue Senior Sales Elective Services
(@mrsodonohue) reported
@AskNationwide this is the 3rd time this has happened recently, what is going on?? It’s pretty poor service lately.
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kathleen reid
(@independencekat) reported
@daniellebxtch_ @AskNationwide That's bloody awful. My sons misses their respite on one occasion because I couldn't access any money for it. Its so stressful. My sons has just gone in , hope your has too.x
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Darrenwinteringham
(@Darrenwinterin3) reported
@AskNationwide Hi i spoke 2 2 colleges of yours on nationwide i have a loan payment that was due out today obviously with it all down today i was told it will be sorted by 4.30 still hasn't gone out so wot happens next
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Dave
(@Bobb0__) reported
@AskNationwide @CassNdu You don't appreciate it you have the same issues all the time yet have nothing in place to help the customer when it happens. I have no electricity one of your staff said I should lend the money! If this was possible do you not think I'd have done it
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Sean McLuckie
(@sean_mcluckie) reported
@AskNationwide Received no text or email to say there was a problem and not to use faster payment! Nearly 10 hours since my sister sent me money this is ridiculous!!
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Mitch
(@MitchHerbert02) reported
@AskNationwide Complete honest to god disgrace, banks down all day, u don’t see these kinds of problems with any other bank
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Nicole
(@Nicolexcl) reported
@AskNationwide @Charlesknight07 When will you finish working through delayed payments?The day’s nearly done.Will it be sorted before today ends
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Matthew Keeling
(@M_Keeling) reported
@IanWhiteford @AskNationwide Will do think lots of people are affected, direct debits just not working as normal
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roodskins
(@roodskins) reported
@AskNationwide Sort your money transfers out please. Could take it being down for a few hours but this has been down for over 12 hours now. Still waiting for my wages to clear.
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Daren Bowyer
(@darenbowyer) reported
@AskNationwide @NationwidePress #moreITfails. NW Building Soc warning on internet banking that incoming payments are delayed but “outgoing payments … working”. That’s ok then - you can take money out of my account but can’t pay in. Second time in months. #sortitout.
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James
(@James48789652) reported
@AskNationwide @noitsbecky01 Now your pissing me off 10 hours later and your still saying the same bullshit no one gives a toss about inbound we want our delayed wages ten hours later still hearing impound successful and working are way through the queue u should have done that from the start idiots
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My6percent
(@My6Percent) reported
@e_middlebrook @AskNationwide I do, but the issue is, my salary goes to Nationwide and then, if there's an issue with pay outs, you can't move the money easily.
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XmidnightBlazeX
(@BlazeXmidnight) reported
@AskNationwide so I’ve been waiting for money that has been sent to me since 10am and still haven’t had a update has the issue be fixed and will I receive the money today?????
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calum
(@calumedgar_10) reported
@AskNationwide are you going to fix the incoming payments by tomorrow as I get paid tomorrow and his bills coming out?
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Dave
(@Bobb0__) reported
@AskNationwide Because of your payment issues I've not had any electricity all day, I live on my own and I'm currently sitting in the dark. You've not done anything to help me. You shouldn't treat people like this when it's your issue.
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Melanie Bradley
(@MelBradley79) reported
@AskNationwide has anyone actually got there payments yet? I know nationwide have said the issue is resolved and they are working through the queued payments, but has anyone got theirs yet?
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Kelly Jackson | It’s More Fun In Your 30s
(@Kelly_Jackson88) reported
@AskNationwide why are you offering no explanation whatsoever to us for your bank not working EVERY payday? This issue is monthly now and I want to know the cause and what you are doing about it please? #NationwidePayments
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Bazza Smith
(@WrestlingMonkey) reported
@AskNationwide it is nearly 8 hours since my company sent my wages and I still cannot access them. What the hell is going on? I have bills to pay! Absolute shambles and no honesty seems to be forthcoming.
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DiggsEFC
(@diggsefc) reported
Anyone else with @AskNationwide bank? How can this bank have so many payment issues it’s untrue,
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Brian Saunders
(@brian_saunders) reported
@AskNationwide My wages have finally appeared in my account. However, I cannot make any online payments via my debit card. Can you help please.
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charlie
(@crb8934) reported
Think it’s time I bin @AskNationwide off! None stop payment issues!
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Nat Stone
(@Nats022010) reported
@AskNationwide @EdmeadSarah This makes me sick!!! If we are to believe that they are now processing inbound payments then surely they know how many are currently stuck in the queue...and should therefore be able to give us a more precise ETA as to when we can access OUR money!! 🤬
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Pamela Giraud-Telme
(@_pamelagt) reported
@AskNationwide No point in complaining as nothing will be resolved. I’ll be switching banks which is disappointing as I’ve been a customer for over 12 years.
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cheddacheeze
(@_ELJM_) reported
And to make this even better I didnt realise @AskNationwide is down rn again 🙄
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noah fence
(@9jaykay_) reported
@AskNationwide it’s like there’s a technical problem everyday. it’s causing me major inconveniences
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Ben Walsh
(@Realbenwalsh) reported
@AskNationwide why are you so **** to customers
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Sarah Edmead
(@EdmeadSarah) reported
@Nats022010 @AskNationwide It's just beyond a joke now, it's happened several times before how many more times? I hope all the staff are there not going anywhere until this is sorted!! All I keep getting DM and tweets is they are "working on it" 🤬
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Isaac Lacey
(@IsaacLacey6) reported
@e_middlebrook @My6Percent @AskNationwide The whole issue is there’s no payment in or out, just card transactions… cool
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More Random Advice
(@ARandomKaren) reported
@TheVocalSausage @AskNationwide Demand a copy of the Web chat, they do all need to keep them. Then start table thumping with customer services. I am happy to draft a complaint for you if you want. Just message me!
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Janine Dunn
(@JD091976) reported
@AskNationwide are you having technical issues?? You sent me a text just after 8am this morning stating not enough money in account & to transfer by 2:30pm. I was paid at midnight so more than sufficient funds yet the payment still hasn’t been made?