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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (31%)
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Mobile App (30%)
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Website (25%)
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Transactions (9%)
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Transfer (3%)
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Withdrawals (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Kidderminster, Dagenham, Gloucester, Bromsgrove, Wishaw, Manchester, Chester-le-Street, Downham Market, Hounslow, Northampton, Havant, Exeter, Horsham, Hayes and High Wycombe.
| City | Problem Type | Report Time |
|---|---|---|
 Kidderminster |
Mobile App | |
| Dagenham |
Login | |
| Gloucester |
Transfer | |
| Bromsgrove |
Transactions | |
| Wishaw |
Website | |
| Manchester |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Tosek
(@adamtosek) reported
@AskNationwide Why is the text dark blue? Can’t see that myself let alone anyone with any remote sight issues. I didn’t even see it on the screenshot I sent you. Surely that should be white text?
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🖤𝕽𝖚𝖙𝖍 @ 𝖂𝖎𝖑𝖑𝖔𝖜 𝕭𝖔𝖙𝖆𝖓𝖎𝖈𝖘🕷
(@TweetsbyRuth) reported
@AskNationwide Hi. Are you aware of any bank wide issues with transfers not updating in receiving accounts overnight? I've had the same amount incoming from a coop bank account for over 5 years on this day, each 4 weeks, and for the first time ever, it hasn't arrived. Thanks.
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🚴🏻♂️ Paxo ⛷
(@skiingrhino) reported
@AskNationwide Your app is down AGAIN.
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Eleanor May Dodson
(@EllieMayDodson) reported
@hashtagfran @AskNationwide My partner is having the exact same problem Fran! They won’t accept the monthly statements downloaded online for our mortgage!
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Ryan
(@F1UMPYPIGSKIN) reported
@AskNationwide @ExperianExperts @DWPgovuk Hi, I need to gain some wide insight across multiple sources of customer service... between the three I've mentioned above, I have a query I am not sure who is responsible to go to for customer support? 1/4
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Customer Feedback
(@CustFeedbak) reported
@AskNationwide How to amend my direct debit bank details for my CC without calling you? The instructions given via the chat and on your website DO NOT exist? People go forward not backward!
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Elle Jay
(@UnrulySonne) reported
@AskNationwide Gov website requires number of account, sort code, and name(s) of account holders. It does not accept any format of our names we can think of so we cannot progress with claim for reimbursement. Branch is closed. Where can we find out?
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Vikki Currie
(@vikki_currie81) reported
@AskNationwide is you send a message through thr banking app working
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Val Stevens
(@Valstevens24) reported
@AskNationwide hi, I tried to use my credit card today and it was refused. I tried online chat but it said it didn't understand. I tried ringing but it said my code that is used to log in was wrong. It works to get into my account. You are my last hope other than snail mail.
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HevEll 🇬🇧🏴 🌻
(@heather74099741) reported
@AskNationwide Not really much help for someone who works Monday to Friday and cant go miles to a branch on Saturday is it. I would challenge "footfall" as it was always very busy when I was there. Oh well, will have to find somewhere more convenient for me after 30 plus years.
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Hannah
(@hxnnxhbananax) reported
@AskNationwide I did it on a laptop last night and was still having the same issue
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Clueless
(@CluelessScot81) reported
@BTC_Archive @AskNationwide uk bank started blocking payments to kucoin. when I called.. they said it was a problem on the merchants side. 🤔🤔 strange my other banks work
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sami2000
(@swr_2000A) reported
@AskNationwide is the nationwide banking app down? I can’t seem to access it , just keeps loading , I’ve tried both Wi-Fi and 4g still just loading
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Janet Woods
(@JanetWo33528120) reported
@AskNationwide But that’s not convenient. I can make a payment to my credit card at a iven date through the website. Doin it as an external payment is quite a faff. Maybe this is something that needs sorting with Visa.
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@davehill62
(@davehill62) reported
.@AskNationwide having been a good customer of over 35 years we may now have to look elsewhere for banking, 1st you stop the free atm abroad, then the travel insurance now the mortgage protection #noidea
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Ryan
(@F1UMPYPIGSKIN) reported
@AskNationwide @ExperianExperts @DWPgovuk my tax summary 2022-23: [I am (apparently) earning thousands of pounds into the basic rate tax bracket, untraceable of whereabouts from - In my payslips, accounts & taxes when,] in reality (I've certified), a false claim. Please help?
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Jo Daniel
(@JoJoDan73) reported
@AskNationwide any idea when the app issues will be fixed please? None of my accounts are available at the moment.
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Nick Anderson
(@uknickand) reported
@AskNationwide Thanks. Looks like they have resolved the issue.
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Mrs Mac
(@CazMac1979) reported
@AskNationwide Hi, trying to log in on my laptop and it just comes up We are sorry we are experiencing problems. This has been going on for a week. It's fine on my phone, help!
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Jessica Druett
(@JessicaDruett) reported
@AskNationwide Hi, I have arrived back into the UK today & transferred some AED from ADCB so I had some GBP while I am here. I have done this twice before and never had no problems, transfer usually is quick. Will I receive the transfer today or will it be Monday now? Thank you.
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Janet Woods
(@JanetWo33528120) reported
@AskNationwide The app doesn’t give me the opportunity to chose a date in the future, just comes up with pay now. Whereas on the website I can chose any date I want for the credit card payment
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Henry ➐
(@UTDHeng) reported
@AskNationwide my card won’t make payments whilst I’m abroad in America please help
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Andrew Simmons
(@Andrew290478) reported
@AskNationwide is your system down at all, the Visa verification process isnt working, it wont send me a code?
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TwiceNightly
(@TwiceNightly) reported
@kiely_mal @AskNationwide They didn’t move at the end of last year either, they’re still “working that out”
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Jamma
(@johnboy2806) reported
@AskNationwide I've had an email to say that I've not increased my start to save balance by £25 this month. When I've just checked, I can see that I transferred £25 into it on 1st March. Has the email been sent in error?
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🇹ʰᵉ 🅰️theist 🅱️uddhist™ (Baz) 🇬🇧🇺🇲🇫🇷♥️
(@Bazza_Cuda) reported
@AskNationwide I'll do that thanks. It seems something has been changed in the app with the 9th March update (presumably, the effective/displayed transaction date) without telling us that change was going to be made. I didn't have this problem on Sunday 26th Feb!
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Tamsin B
(@mskittysoftpaws) reported
@ArtBrew @BeckyWhin @AskNationwide What?! Can you open a savings account with Nationwide; transfer the CTF money into it and then withdraw the funds? Then chose to maybe close the account? At least you’ll get the funds that way. My eldest transferred their ££ into a Nationwide Savings account to have access to it.
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Hannah
(@hxnnxhbananax) reported
@AskNationwide I’ve tried several times in the last few days to open a 1 year fixed rate ISA but everytime I do it says there is an issue on your mend? Is there something wrong with the website or something?
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JVS🤩
(@Starboy_JVS) reported
@AskNationwide I’m using my home wifi there’s no issues
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Anthony
(@tankhead666) reported
@AskNationwide Hi. I am trying to access my Flex + insurance account but appear to have the wrong password. System says it has sent me a password change link and hasn’t. I checked my junk folder. Can you help please (without me having to call your never answered phone line). Tx.