Nationwide

Is Nationwide down?

No problems detected

If you are having issues, please submit a report below.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

Nationwide Outage Chart 01/07/2026 12:15

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (36%)

    Mobile App (36%)

  2. Website (22%)

    Website (22%)

  3. Login (20%)

    Login (20%)

  4. Transactions (16%)

    Transactions (16%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Walsall, Dunfermline, Oswestry, Crawley, Plymouth, Stockton-on-Tees, Whitehaven, Dumfries, Glasgow, Redhill, East Kilbride, Ramsgate, Waltham Forest, City of Westminster and Edinburgh.

Loading map, please wait...
City Problem Type Report Time
United KingdomWalsall Withdrawals
United KingdomDunfermline Mobile App
United KingdomCrawley Mobile App
United KingdomPlymouth Login
United KingdomStockton-on-Tees Transactions
United KingdomWhitehaven Mobile App
Map Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • clareemuir Clare Muir (@clareemuir) reported

    @AskNationwide Hi Jamie, I really appreciate you responding to me and hope you and the rest of the team get a restful Christmas break after what must have been a difficult few days. It might be useful idc to inform customers what the issue was and measures taken to stop a repeat in future?

  • GeorginaBarber GEORGINA BARBER (@GeorginaBarber) reported

    @AskNationwide second day in a row nothing is working.. really not impressed.

  • CamillaWatkins_ Camilla W (@CamillaWatkins_) reported

    @chrisquinn44 @AskNationwide Like that will ever happen. For a bank that claims to be all about the customer we don't exactly see many genuine benefits

  • tictacboobooboo Rebecca (@tictacboobooboo) reported

    @AskNationwide @RoseMac18855670 What is resolved @AskNationwide Tues issues, Wednesdays or both. Please clarify

  • davegirt david girt (@davegirt) reported

    @AskNationwide Problem with chaps payment also

  • StevenSearle92 Steve Searle (@StevenSearle92) reported

    @AskNationwide hi I have transferred some money from my account to my other bank account and the payment seems to have vanished… Any help?

  • odebunmi_kunle Kunle Odebunmi (@odebunmi_kunle) reported

    @AskNationwide Hi, I have an Help to buy account. Please how do I find and my sort code and account number. How do I pay online into the ISA account

  • Jessica95003746 Jessica Miller (@Jessica95003746) reported

    @StevenSearle92 @AskNationwide I was recommended to @AntiTrafico_DF they were able to successfully regain access back to my hacked account. They even work on banned, locked accounts. I recommend them✅

  • adammars_ Adam Mars (@adammars_) reported

    @AskNationwide Im expecting my wages and they still havent entered my account. I'm just wondering if this is a problem still at your end?

  • FionaRe_ Fee (@FionaRe_) reported

    @AskNationwide Is there another problem today? As I sent some money 2 hours ago and the recipient still hasn’t received it, when it’s normally instant

  • autumn_bronya Autumn (@autumn_bronya) reported

    @AskNationwide After hearing the issue was resolved, I made a transfer to another account only to have not received the money. Is this issue really resolved and when will the money be received?!

  • CaraWilliams09 Cara Willams (@CaraWilliams09) reported

    @AskNationwide It is still not working 30 mins ago I transferred to Barclays still not there

  • StowCharlotte charlotte stow (@StowCharlotte) reported

    @AskNationwide here we go again payment sent from bank and in thin air can’t be down again !!

  • cancermick Mick Rowe (@cancermick) reported

    @AskNationwide trying to pay into my sons Nationwide account at 3pm, still not working!

  • mark__b1 Mark (@mark__b1) reported

    @AskNationwide Bullshit. You're not sorry for inconveniencing your customers at all. You told me today that you'll block my card whenever you feel like it, you've no obligation to inform me & you couldn't care less if I'm left stranded. You're a joke - I'm an ex customer. #customerexperience

  • prettyclapped GG (@prettyclapped) reported

    @AskNationwide I’ve sent money and it’s not been received on the other end. Is your payment system down again?

  • alwyen Lisa Clancy 🐕‍🦺👩‍🦼👩🏻‍🦽 (@alwyen) reported

    @AskNationwide Sounds like there's a lot more work to be done as the payment was due Monday and she's just tried transferring 10p to see if it's working yet its left her account and not got to the person she sent it to so you've

  • tomlewis101 Tom Lewis (@tomlewis101) reported

    @AskNationwide Problems are occuring again. Transferred into my account and from a 3rd party, still not showing. This is happening with other people right now too. Sort your selves out because this is an absolute disgrace.

  • GarryMartin Garry Martin (@GarryMartin) reported

    @AskNationwide Why do I keep being asked for verification with a card reader for people I've previously paid? Is that a glitch or a new thing I should expect in the future?

  • incisiveme Liam (@incisiveme) reported

    @AskNationwide @Nicolef1Penney Lost me as a customer as well for that flippant reply alone. Disgusting customer service - this is causing people real issues.

  • tomwattsuk Tom (@tomwattsuk) reported

    @AskNationwide Thanks for the reply - yes it appears it got declined likely during the outage, appreciate the response however. Issue not rectifyed :)

  • minimooey Mooey (@minimooey) reported

    @AskNationwide I've got a problem and need some help

  • CaraWilliams09 Cara Willams (@CaraWilliams09) reported

    @AskNationwide is anyone else still having issues with faster payments? Payments are normally instant still not showing after 40 Min!

  • cornishsilver Matt Silver (@cornishsilver) reported from St. Ives, England

    @AskNationwide hi trying to pay a payment via the app and it’s not working as it doesn’t recognise monetary amounts? Saying it’s invalid. Trying to pay a builder before Christmas!

  • _Rufc CD (@_Rufc) reported

    @AskNationwide I cannot do a transfer credit card to my NW credit card account since Friday last week just say technical error. Spoke to you today on the phone they said go into a bank they can do it..so your system is still down??

  • _lou_1888_liv lou 😁 (@_lou_1888_liv) reported

    @AskNationwide And that is fantastic it’s working but the fact some people went nearly 24hrs with this situation is not good and then to have very little communication from anyone over it again not okay. I presume everyone affected will be compensated for this?

  • KMayle91 Kirsty (@KMayle91) reported

    @AskNationwide my payments are down again 🙄 sent 2 over an hour ago and the recipients haven't received them again !

  • leeds1988 Jason Youngman (@leeds1988) reported

    @AskNationwide are you still having problems with payments that were made Wednesday morning ? I'm still waiting for a lump sum to be cleared to my bank that was made today

  • tallchris99 tallchris99 (@tallchris99) reported

    @AskNationwide I had to get the company that sent a payment to do a manual payment, IE had to resend the payment. This after endless tweets from Nationwide that payments did not have to be resent. Awful customer service from Nationwide. No answer to any tweeted question either.

  • RyanStrachan11 Ryan Strachan (@RyanStrachan11) reported

    @AskNationwide your payments issue hasn’t been resolved. It is still not working.