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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (30%)
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Website (29%)
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Mobile App (27%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Scunthorpe, Wells, Hounslow, Derby, Sunderland, Chatham, City of London, Altrincham, Motherwell, Doncaster, Alloa, Ipswich, London, Normanton and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Login | |
| Wells |
Mobile App | |
| Hounslow |
Login | |
| Derby |
Login | |
| Sunderland |
Website | |
| Chatham |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Bubbles
(@randombbubbles) reported
from
Liverpool, England
@AskNationwide My internet is working fine for everything else and I restarted my phone & it still won't work
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Alice Jessica
(@alicejesswh) reported
@AskNationwide They were no help whatsoever & said that the department that can is closed on a Sunday. Back to worrying where that £495 has gone.
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Sammy gaffney
(@hotsammy77) reported
@AskNationwide asda took my money, failed to deliver and now I have to wait 3-5 working days for my money back, we have no food, toiletries etc. Is there any way to get it refunded quicker? Thanks
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H #FBPE 🌹#GTTO
(@AyUpMaDuck) reported
@AskNationwide I received a refund to my debit card on 2nd Feb with an email saying allow 5 working days so why isn’t it back in my bank yet?
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tracy dainty
(@tracydainty) reported
@AskNationwide I can understand why @sainsburys didn't come first. Their customer experience is atrocious! Nolonger do they hold any values.
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Mrs F
(@JaniceForrester) reported
@AskNationwide Hi I have sent a payment to my daughter this morning. It has left my account but she hasn’t received it. Is there an issue with your payment system? Thank you.
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Andrew Griffiths
(@AndrewG37241723) reported
@AskNationwide Nationwide from your CEO down are not interested in complaints about bad practice
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Tom Quante
(@TomQuante) reported
@AskNationwide why hasn’t my help to buy ISA paid out it’s interest yet? The anniversary is 9 Feb..?
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Vince Aven
(@VinceAven) reported
@AskNationwide @DonPedley1 Nationwide building society your a bloody distress just when are you going to I increase savings interest rates and don't tell me to go to the website it's shameful, been with you 48 years and this is how you treat us your no Robin Hood
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Rick Harris
(@LongWordMonthly) reported
@AskNationwide Thx for reply. After another 30 mins tel call today with a colleague, I’m still left with failure (v polite, but can’t help!) @AskNationwide had two jobs to do - register POA and open an account. Failed to both both, that’s really poor, esp. as your reputation is good.
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Maureen Kelly
(@Maudie64x) reported
@AskNationwide Sorry the chat isn’t working… I’m going round in circles with Arti
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amy
(@amelouwilliams) reported
@AskNationwide on Saturday went to a cash machine, it took the money out of the account but I didn’t have the cash, it happened more than once and it went back in. But one amount haven’t. Can I have some help please?
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Warren
(@Wazza1973) reported
@AskNationwide There seems to be some technical problems on the website when going on to the chat with us tab. I will call in the morning.
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MikeyMoo
(@Mikeyvex81) reported
@AskNationwide hi there... I'm trying to make a payment to the Canadian website of IRCC for an ETA to travel. It keeps declining yet I have funds in my bank account. Is this recognised with Nationwide/do I have to authorise it with yourselves? If you could let me know. Thanks.
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Fin
(@Finananan) reported
@AskNationwide hello, I desperately need help
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Martin's of Asfordby
(@MartinsAsfordby) reported
@AskNationwide Just took my son down to Nationwide in Melton Mowbray as his Child Trust Fund has matured. He is special needs and was very excited. Guess what..... it isn't open on a Saturday! What building society doesn't open on a Saturday 🙄
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Bubbles
(@randombbubbles) reported
from
Liverpool, England
@AskNationwide my app keeps saying request timed out so I can't access it at all - it's been several hours, can you help please?
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Alice Jessica
(@alicejesswh) reported
@AskNationwide I have a £500 limit on my credit card.. it’s fully paid (& I’d only spent £130 on it last month) yet my available balance is showing as £5. Is there a glitch with your app at the moment?
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Sarah
(@SarahLouDEGIN) reported
@AskNationwide Yes. Is happening to my dads account we logged in. Have tried two different laptops and on a mobile. Get the same message. I’ve been able to set up via app on my phone. Can only think it’s an issue with his account. How do we resolve?
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Lord P aka Kevin 🇸🇰🇪🇺🇩🇪🇿🇦🇬🇧
(@c_pavol) reported
@AskNationwide I am happy I am not your customer
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Maureen Kelly
(@Maudie64x) reported
@AskNationwide Sorry the chat isn’t working… I’m going round in circles with Arti
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Alice Jessica
(@alicejesswh) reported
@AskNationwide You’ve been very kind but I think Keri needs some training in customer service. I have 4 accounts & a mortgage with yourselves & im feeling very let down.
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Ben Ward
(@benbenward76) reported
@AskNationwide my boiler has broken down. Could I get money to pay for it from the house I own??
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Warren
(@Wazza1973) reported
@AskNationwide how do I send a secure message on the Nationwide website?
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Annabel
(@disneygreenbean) reported
@AskNationwide I bought petrol last Saturday and the £100 holding charge is still showing on my account even though the actual petrol money has already come out? Sainsbury's say only you can sort, can you help please? 🥴
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matt
(@matt56298376) reported
@AskNationwide website is complete CRAP will not allow anyone to open a new account, just keeps throwing up useless errors Finally made my mind up as a member for over 20 years I cannot take anymore **** for this pathetic BS I’m off
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Sarah
(@SarahLouDEGIN) reported
@AskNationwide why can’t I apply for a triple access isa? Keep getting technical issues’. Need to do this to receive isa inheritance allowance and not being able to apply is holding everything up. Thank you
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Steve 🐟🎩🇬🇷🇪🇺 💙 #European
(@poorscousertom) reported
Dear @AskNationwide Mywife has just bought a tub of Lurpak, can you check my statement please as I haven’t slept a wink. Any problems, can I offer my wife as collateral damage.
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lee
(@wilberforz) reported
@AskNationwide your loan application seems to be broke. Keeps getting stick on page with no error just shows the other loan / combining loan text. Tried 2 different browsers.
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H #FBPE 🌹#GTTO
(@AyUpMaDuck) reported
@AskNationwide No, it clearly says to contact the bank. @Georgeatasda can you help? You issued a refund on 2nd Feb and it’s not in my bank yet.