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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (34%)
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Login (28%)
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Website (26%)
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Transactions (8%)
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Transfer (2%)
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Withdrawals (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Glasgow, Swanley, Tamworth, High Wycombe, Liverpool, Redditch, Crawley, Sutton in Ashfield, Luton, Derby, Worcester Park, London, Poplar, Boston and Wallasey.
| City | Problem Type | Report Time |
|---|---|---|
 Glasgow |
Login | |
| Swanley |
Website | |
| Tamworth |
Website | |
| High Wycombe |
Mobile App | |
| Liverpool |
Mobile App | |
| Glasgow |
Website |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Sarah Galasko
(@sarahgal) reported
@AskNationwide I’ve turned on and off my phone… didn’t help
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Charlene Walker
(@MrsCLW1) reported
@AskNationwide ah! Service status now changed 👍🏻👍🏻
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Sabina Kenny
(@sabby_louk) reported
@hashtagmeltham @AskNationwide I’ve tried transferring money for 4 hours and keeps saying service is unavailable! Check down detector it’s definitely down
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Jackie L
(@JackieLidbetter) reported
@AskNationwide When I go to do a transfer or make a payment it gets to the final screen, I press confirm and then it pauses like it’s busy, then I get an error message saying We’re having some technical difficulties please try again later
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Marcia
(@marciah212) reported
@AskNationwide is there something wrong with the banking app? All morning I’ve tried to send money from my savers to my account and it’s just not working, my friend even tried sending money and it got sent back to her?!!!!
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Sophia
(@XoSophia88) reported
@AskNationwide @g2dod You are clearly being made aware of the issue if multiple people are having the same in app issue
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Jack Ploppy 💙 🇺🇦
(@JackPloppy) reported
Help me, @AskNationwide, you're my only hope. I just want to talk to someone about a FlexPlus account. I used to be able to do this kind of thing in branch but now there is an impenetrable wall of FAQs (not mine) touch-tone choices (don't help) and app-babble. Is there a number?
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Terry Tyler
(@TerryTyler4) reported
@JackPloppy @AskNationwide Try ringing the branch? I can do that with my local one (or could last time I tried). I know what you mean, though - getting to speak to someone about my undelivered supermarket order the other day was actually impossible. 25 minute wait to speak to an incompetent idiot.
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Eastbourne nursing society
(@EBNNursing) reported
@AskNationwide please can you give an update as to when we will be able to transfer money - says “service unavailable” and 175 reports since 6am saying they have same issues? #unacceptable
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Dave
(@dave28263) reported
Oh look it’s nearly been two months and still they haven’t got back to me about my complaint @AskNationwide world most **** bank
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Sarah Jackson
(@SarahJackson182) reported
@AskNationwide YOU DONT SAY!!! That’s what lots of people were telling YOU but you were too busy with your “we have not been made aware of any issues” spiel. 🙄
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Darren Curtis
(@gimpanator) reported
@AskNationwide Hi I'm trying to login to online mortgage manager but it keeps saying "this page isn't working at the moment" when I put my details in. I've tried on multiple devices.
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👊
(@MoistSausage14) reported
So yet again @AskNationwide app is down and I can’t access my own money I need. I’m gonna look for a more reliable account because this is all too frequent nowadays 😡
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kaz
(@caroline19237) reported
@AskNationwide my contactless is no longer recognised, been like this for 3 days, absolutely nothing happens on the chip machine, it’s like I haven’t even used it, is there a wider issue or is it an issue with my card
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My6percent
(@My6Percent) reported
@firstdirect When you compare the number of times your customers are unable to access and send money from their account, versus @AskNationwide - can you tell me if you have less issues? Considering switching current accounts after inability to send money, one too many times.
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Rebecca Hixon
(@RebeccaHixon3) reported
@AskNationwide when is the app expected to be back up and running? I am unable to even log in this morning and need access to my accounts?! This happens all to often and I think it may be time to change account provider, the service is appalling.
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Sarah Winchester 💙
(@SwinchesSarah) reported
@AskNationwide thank you for keeping my accounts safe however today you have frozen my accounts for no reason and left me with no money and I can’t get through on the phone. Mobile app broken too. #pleasejistfixit and call me.
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Amy Feetham
(@Amy_Feets) reported
@AskNationwide Can you help pls. Switching an account to you and trying to set up digital banking. It says it’s sent a text to my mobile but nothing received. Only other way to set up would be with a card reader but not been sent one of those yet?
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Keighley West
(@KeighleyWest) reported
@AskNationwide @Holliepearce3 How you’ve got the cheek to say there is no issues when I look at the website!!
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if rider 🇪🇺
(@ifrider1) reported
@AskNationwide is your banking app down? It won't open and I can't access my own money! Please advise
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Natbat 🦋🦋🦋
(@Nat_Bat21) reported
@AskNationwide is there a problem with trying to transfer money? This keeps happening
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Paul Holman 💙
(@PaulHolman100) reported
@AskNationwide When do you expect to fix the current problem with moving money between nationwide accounts ?
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Aroon Dhoot
(@aroon666) reported
@HenryPryor @AskNationwide 0.7% down. 39.3% to go.
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Charlene Walker
(@MrsCLW1) reported
@AskNationwide service status on website says everything is tickety-boo; however, I’m unable to transfer from one NW account to another. Service is not ‘green’ as your website suggests 😔
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Darren Curtis
(@gimpanator) reported
@AskNationwide Hi India, nothing in particular. I just like to login and track my balance etc.
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Youngannie
(@ayoung140_ann) reported
@AskNationwide Ha! Really helpful. NOT! Rubbish customer service! Avoid
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Vincent
(@thatguy_vincent) reported
@AskNationwide @LaviciNFT This just says they're working normally???
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Liam
(@LiamL955) reported
@AskNationwide app down again? May actually be able to access my money one day without constant problems 😴
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El
(@moomoo92042397) reported
@AskNationwide Yes i have been cut off the phone 3 times today and your online chat isn’t working .
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Sarah Galasko
(@sarahgal) reported
Having a LOT of problems with @AskNationwide app today - just me? It’s frozen now won’t reload