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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 43% Login (43%)
  • 22% Mobile App (22%)
  • 21% Website (21%)
  • 13% Transactions (13%)
  • 1% Transfer (1%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: Southampton, Birmingham, Bilston, Hartlepool, London, Wolverhampton, Uttoxeter, Glasgow, Castleford, Portsmouth, Newport, Shefford, Richmond, City of London, and Harringay.

CityProblem TypeReport Time
Southampton Website 1 day ago
Birmingham Login 2 days ago
Bilston Login 2 days ago
Hartlepool Login 3 days ago
London Website 7 days ago
Wolverhampton Mobile App 7 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • dannypound88
    Danny Pound (@dannypound88) reported

    @AskNationwide I have experienced potentially suspicious activity on my account and cannot log in on your site to query this?

  • cmdfreeman
    Christopher Freeman (@cmdfreeman) reported

    @AskNationwide @Mollylou1988 Similar problem. Money transfer to another bank says it’s worked but over 90 minutes later hasn’t arrived. Something definitely wrong.

  • HoZiegler
    Holly 🇺🇦 (@HoZiegler) reported

    @AskNationwide when will the faster payments card reader issue be fixed ?

  • SarahB21171243
    Sarah B (@SarahB21171243) reported

    Six cash machines today,none are working only one that was said my @AskNationwide cash builder card could not be accepted,absolute joke

  • uniiqverse
    𝐮𝐧𝕩𝐪. (@uniiqverse) reported

    @santanderuk Issue is why are you not giving away money like your mate @AskNationwide

  • MARKAFN
    Mark (@MARKAFN) reported

    @AskNationwide when a Fix rate bond has matured and if it is left to turn into an instant access maturity bond account can I then just add money to it and treat it like a normal savings account?

  • maryphillips22
    Mary (@maryphillips22) reported

    @AskNationwide It is still happening, I can’t log in

  • nevesunhappy
    Neve (@nevesunhappy) reported

    @AskNationwide app down? I cannot pay for anything from my phone, the app says my account does not exist ..

  • Pecunious365
    pecunious (@Pecunious365) reported

    @AskNationwide why oh why oh why can we still not pay in cheques on the Nationwide Banking App. It’s literally a basic feature of banking. @MartinSLewis you really need to help the consumer with this one - it effects 24 million people!

  • SkhTrains
    SkhTrains (P) (@SkhTrains) reported

    @MichaelFra89678 @AskNationwide Used to be able to get it with just a current account, now it's either a mortgage or savings. @AskNationwide have let themselves down over this. Basically saying you're only worthy of a thank you if you're well off. Rest of us mean nothing to them.

  • Neilcol19002790
    Neil cole (@Neilcol19002790) reported

    @AskNationwide how do I send a person X message as you don’t seem to have a email contact address on your website

  • IAmMrA
    JA (@IAmMrA) reported

    @AskNationwide How do I cancel a Payment? I’ve ordered something Online and the website has turned out to be ‘unsafe’.

  • NicoleM94x
    Nicole (@NicoleM94x) reported

    @AskNationwide @MarkWil66911411 I am also having issues

  • independencekat
    kathleen reid (@independencekat) reported

    @MattyCanPic @AskNationwide Im having a very similar problem , also funds not transferring from savings account.

  • sophiebell24x
    Sophiebell24x (@sophiebell24x) reported

    @AskNationwide is the banking app down for maintenance? If so what’s the quickest way to make a transfer

  • smiggyfox
    smiggs741 (@smiggyfox) reported

    Have you got issues with why standings orders are not showing in app @AskNationwide

  • RoslynByfield
    RoslynByfield (@RoslynByfield) reported

    The Bottom Line talking about changes to business over 20 years and now focusing on boards: now more women but some way to go. @AskNationwide has just prevented a customer from getting onto their board. #wato #bbcpm

  • itsfar2bright
    ME? I'm not well.... (@itsfar2bright) reported

    @AskNationwide @lourowlands99 You can’t remove the card reader if you’ve never had one ! This was a problem several Months ago. Seems you’ve updated the system with the same error. I too can’t transfer money.

  • jbtrance
    Jordan (@jbtrance) reported

    @AskNationwide I've tired calling the bank now 3 times today and everytime I've got through they can't hear me... I know it's not the phone as I've used 3 different phones. Is there a problem on your end ?

  • Elle2London
    𝐃𝐈𝐃𝐈 (@Elle2London) reported

    I bank with them and in the 9 years I’ve been with them I’ve never received one kobo from them. @AskNationwide you’ve broken our bond 💔😭

  • thePompeyPope
    the pompey pope (@thePompeyPope) reported

    @AskNationwide 35 mins into a web chat.Nothing so far except the answer to someone else's query. 27 mins into phone queue . Have some questions to be answered before I can start application for joint account. Perhaps I'll go elsewhere. Terrible service

  • EzeHive
    Eze Hive (@EzeHive) reported

    @AskNationwide closing an account for no reason, not responding to messages and now refusing to tell me where my money is is a big problem and fraud. Just because I ordered a new card. Urgently get back to me, I shouldn’t have to wait hours on a phone when you’ve taken my money

  • Plsdoright
    JCB (@Plsdoright) reported

    @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

  • thePompeyPope
    the pompey pope (@thePompeyPope) reported

    @AskNationwide What's the point? It won't change anything. It would have been quicker to drive to my local branch where I could speak to someone face to face. Nationwide customer service was good years ago. Do I want to open an account with a bank that is so difficult to contact? You guess.....

  • georginabrown7
    georgina brown (@georginabrown7) reported

    @AskNationwide have been unable to transfer any money out of my account for 10 days. Always getting an error message- have been on live chat 3 times and nobody able to fix this issue This is not good enough. I will have bills bouncing from another account if I cannot transfer

  • ruchillbhoy79
    Tommybhoy79🍀🏴󠁧󠁢󠁳󠁣󠁴󠁿⚽ (@ruchillbhoy79) reported

    On hold to @AskNationwide fraud telephone line for over 30mins now....terrible customer service this 😡

  • Noahjames_nan
    Noah's nan 🩷 (@Noahjames_nan) reported

    @AskNationwide Thank you, I put the phone down on them as I was sure it was a scam but wanted to be sure!

  • hammal6474
    Steve Hammal (@hammal6474) reported

    @AskNationwide I will, thanks. The manager in question needs to be removed from any customer facing role if persecuting old and vulnerable people is what she classes as doing her job 🤬🤬🤬

  • KevKumbaya
    Gooner Kev (@KevKumbaya) reported

    @AskNationwide hey guys. Great idea to start asking me to use a card reader to send money 👍 is it not enough that I’ve used a login, pin, password, faceID?!?? No I need a ******* card reader to send my nan £25. Is it 2001 again?! What a ******* joke

  • AstonoftheLord
    Aston Lord of Who 🦁 (@AstonoftheLord) reported

    @MichaelFra89678 @SkhTrains @AskNationwide Then maybe save some money like the rest of us and you will get a little bit of help. If you can’t save £100 by your age then you are not making good financial decisions.