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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Mobile App (37%)
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Website (27%)
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Login (24%)
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Transactions (9%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Rugby, Gillingham, Edinburgh, Wembley, Skipton, Stocksfield, Nottingham, East Dereham, Plymouth, Kensington, Eastleigh, Portsmouth, Glasgow, Swanley and Tamworth.
| City | Problem Type | Report Time |
|---|---|---|
 Rugby |
Website | |
| Gillingham |
Transactions | |
| Edinburgh |
Transactions | |
| Wembley |
Mobile App | |
| Skipton |
Login | |
| Stocksfield |
Mobile App |
Full Outage Map
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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B1ackWo1f
(@B1ackW01f) reported
@susie_arnott @AskNationwide @cathydevine56 Indeed, and they wonder why people get so angry! Either give a sensible answer or admit that there isn't one! By giving a non answer it demonstrates that actually you know there is a problem, otherwise they would be able to answer the question!
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Jeremie Amoroso
(@Jeremie0492) reported
@AskNationwide how can I get a file download of all of my transactions on my account? Who do I need to get in touch with to access this? Many thanks 🙏🏼
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Muhammad Miah
(@MM8485550) reported
@AskNationwide if i close all my accounts with you will my online access be deleted?
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abigdoob
(@abigdoob) reported
@AskNationwide @EnglandFootball I’ve had various accounts with you for over 30yrs & I’m struggling to reconcile this ad for English football which visually shows only a distorted BBC Weather-esque Scotland, with continuing being a customer. You really need to rethink your ad policy, &/or hire another agency.
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newman
(@newman_h25) reported
@AskNationwide So I have to pay money to access my money
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Master P
(@mchu5pwp) reported
@AskNationwide I wanted to raise a formal complaint. I cannot change the payment ref for a saved Payee on the mobile app, but was told I can do this via your website. On the website I cannot do this unless I amend the Payee which then needs the card reader. This is madness.
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Alexandra Davies
(@AlexandraDavies) reported
This may make me sound incredibly old but can anyone recommend a decent home insurance company with good service? @AskNationwide have increased mine by 40% with no claims made because “people in my area may have claimed for accidental damage during lockdown” and won’t reduce it.
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Matthew Carder
(@Matthew_Carder) reported
@AskNationwide My card reader I believe has run out of battery. No error message, the one time code just doesn’t arrive.
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AntD
(@Anthondo1970) reported
@AskNationwide help my app is stuck at talking to Nationwide. What should I do?
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
@AskNationwide It's not the queue it's that no one knows how to help when you get through. I don't believe you don't understand me. I have been clear. If you even read my messages you must understand. You are just reading from the same script as the rest. Shame on you Sherrie
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Ben
(@Ben10701844) reported
@AskNationwide Do I get a new bank card as soon as I reach 18 as none of the gambling sites are working with the card
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
@AskNationwide I only have the mortgage ref. They REFUSE to give me the complaint ref. You will now tell me (as you have 18 times already) that without the ref you can't access secure information. This is my catch 22 life!!!
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Sheens A
(@SheensA1986) reported
I am emotionally exhausted by the total ineptitude & misinformation provided by @AskNationwide’s #TheMortgageWorks - provided estimate of 5 weeks = 5 months & counting… Hopefully a report to @financialombuds will ensure TCF practices are actually adhered to. Absolutely awful. 😔
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
Please, @girlfromafrica at @askNationwide, we are desperately begging for help. We are about to lose everything because of lies & mistakes from Nationwide. No one in Mortgages knows how to help, so they just lie to us and say wait 56 days for outcome of the investigation. HELP!
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Upper-Middle Bucket Jimmy
(@JimmyChill4) reported
@AskNationwide @Allsportsphotog **** off Nationwide you know why you hired her
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Your fav really said...
(@_ItsTitch) reported
@AskNationwide **** RIGHT OFF
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Hmmmm? 🇬🇧
(@Hmmmm12245233) reported
@AskNationwide Had to do this twice now with a triple access saving accounts V13 to v14. So you are saying you made v13 obsolete in weeks. Just do what other building societies and banks do and raise the rates on the existing accounts, your current practice looks (and is) underhand
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Nikki Aston
(@nikkiaston) reported
@asknationwide trying to do a balance transfer but keeps saying there’s a technical issue. Do you have a rough idea of when this service should be up and running again?
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Matthew Carder
(@Matthew_Carder) reported
@AskNationwide I got a new phone and tried to set up the app on the new phone but when it gets to the one-time code part no text is received. I have deleted app on old phone and my phone gets texts from other apps for similar process. Can you help please?
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Huseyin
(@huseyinkishi) reported
@AskNationwide Just spoke to your customer service assistant, Lynn (who was ace!). Awful to hear that your staff haven't been treated by respect (and now have to wear bodycams) over the past two years during lockdown.
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Cj
(@jukeboxfail) reported
@AskNationwide I cannot call out s there's an issue with my phone currently, is there another way?
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Hmmmm? 🇬🇧
(@Hmmmm12245233) reported
@AskNationwide is making people close savings accounts & open new ones to access increased rates a ploy to cheat busy working people out of interest rate rises ? Do you win on people who miss this trick ? What % of members get left on lower rates when you entice new customers??
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WayneOfficial
(@Official8Wayne) reported
@AskNationwide Is it only available on main website
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abigdoob
(@abigdoob) reported
@AskNationwide @EnglandFootball I’ve had an account with you for over 30yrs. I’m finding it difficult to reconcile this ad for English football which visually shows only Scotland, with continuing being a customer.
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Your fav really said...
(@_ItsTitch) reported
WTF is all this? And **** you @AskNationwide for making an already stressful situation more stressful.
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
@AskNationwide No, every time I tweet I explain it to a new person. 32 people so far. I need an exec. You never help...you aren't even the person I spoke to 3 mins ago!
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Venom6848
(@Ven0m6848) reported
@dragonspunk11 @AskNationwide Typo error “So you’ve contradicted yourself that male breasts are the same as female breasts”🤔
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Murray Gillies
(@gillies_murray) reported
@AskNationwide Hey Nationwide, filling in an application on your website, it says "Error: Please check your name is 15 characters or fewer." - I guess I could change my name, but thought I might ask if you could fix the box first?
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James Hall🇺🇦🇺🇦
(@JamesHa72120811) reported
Please, please @Tamara_Rajah help us. After 5 months of @AskNationwide mistakes we are about to lose our sale & purchase & our money. 56 day wait for complaint investigation - we lose everything on Friday. I'm on my knees begging you to help. PLEASE HELP US. We can't take it
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Gethin Thomas
(@gethinblog) reported
@AskNationwide @EnglandFootball Why? You're a Building Society. Stop spending our money on this crap and give us better service.