Nationwide status: access issues and outage reports
No problems detected
If you are having issues, please submit a report below.
Full Outage Map
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Problems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
- Login (29%)
- Website (26%)
- Mobile App (24%)
- Transactions (13%)
- Transfer (6%)
- Withdrawals (1%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Northampton, Newtownards, Poole, Glasgow, London, Eastbourne, Crawley, Derby, Weymouth, Greenock, Aldershot, Letchworth Garden City, Stafford, Manchester, and Liverpool.
| City | Problem Type | Report Time |
|---|---|---|
 Northampton
|
Transactions | 4 days ago |
|
Newtownards
|
Login | 8 days ago |
|
Poole
|
Login | 8 days ago |
|
Glasgow
|
Website | 9 days ago |
|
London
|
Login | 9 days ago |
|
Eastbourne
|
Website | 9 days ago |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
J Jones (@JJones87684337) reported@AskNationwide Your banking app is not working properly. People cannot log in.
-
🦋 (@_xnxnxs_) reportedwhat a disgraceful experience i had in your kingston branch! @AskNationwide Simply requested help as i was struggling to open a bank account online. The lady i had had a bad attitude! After another question, she pretended not to hear me, randomly clicking with her mouse 1/2
-
Katherine Stead ❤️🌈 💙 (@katherine_stead) reported@AskNationwide Hi, what is the issue with making payments to someone? Thanks
-
KatStone (@stone_kat1123) reported@DebiEvansMatron @AskNationwide shocking we moved to Nationwide due to a load of **** at HSBC If we encounter any issues we will move again Where do you recommend?
-
Kaarin (@Kaarin007) reported@AskNationwide I lost a better interest rate because your processes are antiquated, if not down right illegal! 2 months to sort out a very small mortgage and it's caused so much stress. Complaints couldn't even tell me when a decision was made & the letter I never received @Debbiecrosbie1
-
Ryan Dunne (@ryandunne1999) reported@AskNationwide quick question — transaction push notifications in the app were shown as “coming soon” on your website months ago, but there’s no mention now. Has this been delayed or dropped? Would love an update.
-
Fedrick Leborn (@CC_Chevigny) reported@EdwardsSal3509 @TakeFive @AskNationwide Contact us for help
-
krupal (@krupalb) reportedVery concerned by @AskNationwide handling of my account. Very disappointed with Nationwide. A payment was blocked, no clear reason was given, and my online access was restricted. Because my phone is also locked due to a work-profile issue, I’m left unable to access my banking...
-
karen mckenzie (@kazbabs75) reported@AskNationwide phoned customer service 3 times this afternoon spoke with 3 different advisors and got 3 different answers to the same problem. How do I know what the correct answer is (if any!)
-
Sarah Bond 💙 🌻🧡 (@SheLovesTweets) reported@AskNationwide Thanks but it’s OK. I think I entered the wrong customer number so it worked today. I have a second number labelled ’reg’. Any idea what that would be?
-
mind your own business (@Ankit20035) reported@AskNationwide lost a customer for good now will move all business to Halifax since you continue to discriminate customers
-
Darren ッ (@NerradSelims_91) reportedAnybody else's Nationwide app log in page playing up? 😤 @AskNationwide #nationwide
-
Vivian Brickell (@TheOldDear) reportedDay two of no pension in @AskNationwide account. ‘Chat’ useless - twice. Phone calls ‘nobody to take your call’ - they don’t accept emails They aren’t having problems as ‘Emm’ apparently investigated. DWP confirm money sent. So @AskNationwide .. what can I do next??
-
Tamara G (@wacgirl) reported@AskNationwide Thank you I will. I just find it really odd that in the 21st century we still have to go into a branch (which is closed today btw) usually at times we're working so inconvenient, and present the same ID we would present online? Either be fully online or don't say you are.
-
Ziad Roving-Reporter (@ZiRovinReporter) reported@AskNationwide A huge congratulations to Nationwide for not looking after the interests of their members. If someone in that building society really cared about my on-going issue then it would have been resolved immediately. You people are pathetic! 😤 #AskNationwide #Nationwide
-
mind your own business (@Ankit20035) reported@AskNationwide is the banking app down again are you actually going to fix it?
-
Simon (@Simon11037949) reported@AskNationwide I get an email from Nationwide ever day that I have not asked for with useless information and it’s impossible to have it stopped?
-
Ross (@enakssor) reported@AskNationwide had a payment sent to me from another nationwide account but haven’t received it yet, whats the issue?
-
RichieDabbs (@rdaborn) reported@AskNationwide I don't usually say this sort of thing but I logged into my online bank and the layout and format change of one of the most ghastly awful changes I have seen of this type. The old layout was clear, detailed and had everything to hand. The new one.
-
Bruce J Beaton 🇬🇧🇺🇦🇮🇱⚓ (@beaton_bruce) reported@AskNationwide cannot log in online and app update is not working
-
ourtrace89 (@ourtrace89) reported@AskNationwide are very close to losing me as a customer to renew my mortgage with them. Trying to set up the mortgage manager online and the only way I can do so is by calling them, calling into branch or by post! So frustrating!!!!!
-
Jennifer Curle (@jennifer_curle) reported@AskNationwide hi Nationwide. I am unable to renew my ISA online due to ‘technical difficulties’ your website is experiencing. Tried multiple times, different devices and browsers. Now going to miss out on using my ISA allowance due to your ‘technical issues’.
-
Red (@JustcallmeRed9) reported@AskNationwide Hi, my text service isn't working. I have checked the settings and they are 'on' but haven't received any messages via text since last Tuesday.
-
sharlea’s ego told her to. (@perriepunchline) reported@AskNationwide Hi, I’m trying to make a BACS payment to someone new and it keeps saying there’s a technical problem.
-
Literate Cynic (@LiterateCynic) reported@AskNationwide Dreadful new website. Looks like it was designed for people who write with crayons!
-
lou🍓 (@crashingoutlou) reported@AskNationwide hi, i’m having trouble verifying my identity with my passport. i tried earlier but it didn’t work, and now the verification option has disappeared. please can you help?
-
Hamilton (@Hamilton7543842) reported@TomHCalver I think prices are too high. Perhaps if they came down say 75%? All would be well again @AskNationwide
-
Cakecrumbs (@Cakecrumbs49) reported@AskNationwide Any news on when the St. Neots branch will be opening again? I have walked into town twice, last week (I think) and today, it was shut both times for maintenance. Your branches website says it is open!
-
cni (@Claire11152715) reported@AskNationwide hi app is down when will this be fixed please ?
-
Niz1111 (@Niz11111) reported@AskNationwide apparently nationwide are having issues processing payments with no notification to customers. A direct debit for y credit card was made and reversed. Payment from savings to current also reversed. This is causing distress and anxiety for me as it could affect my