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Nationwide

Nationwide status: access issues and outage reports

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Full Outage Map

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours

The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.

At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  • 46% Login (46%)
  • 26% Website (26%)
  • 17% Mobile App (17%)
  • 9% Transactions (9%)
  • 2% Transfer (2%)

Live Outage Map

The most recent Nationwide outage reports came from the following cities: London, Croydon, Telford, Tavistock, Basildon, Orpington, Dorking, Mitcham, Derby, Derry, Nottingham, St Helens, Glasgow, Swansea, and Portsmouth.

CityProblem TypeReport Time
London Mobile App 5 days ago
Croydon Login 6 days ago
Telford Website 8 days ago
Tavistock Transactions 8 days ago
Basildon Mobile App 9 days ago
Orpington Mobile App 9 days ago
Full Outage Map

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

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Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • Rjs4Rob
    Rob Slade (@Rjs4Rob) reported

    @AskNationwide My card reader is not working properly it keeps going blank part way through a transaction. How do I get a replacement ?

  • Glenthecarp
    Glen Smith (@Glenthecarp) reported

    Trying to open a Flex Current account online, but getting an error message that says the problem is your end. Are you aware of this? @AskNationwide

  • sophiebell24x
    Sophiebell24x (@sophiebell24x) reported

    @AskNationwide is the banking app down for maintenance? If so what’s the quickest way to make a transfer

  • Hengist123
    Don Calogero (@Hengist123) reported

    @MichaelFra89678 @AskNationwide A lot of people took out £100 savings in every building society in the age of carpetbaggers trying to close them down, in the hope of a huge windfall.

  • dharthill55
    dave harthill 🧜🏻‍♀️🌈 (@dharthill55) reported

    @AskNationwide @NevadaBHillon I am unable to see any transactions on both my debit and credit cards today. I assume you are experiencing problems although you say things are fine?

  • cmdfreeman
    Christopher Freeman (@cmdfreeman) reported

    @AskNationwide @Mollylou1988 Similar problem. Money transfer to another bank says it’s worked but over 90 minutes later hasn’t arrived. Something definitely wrong.

  • kdbsuff
    kdb_suffolk 7/2% #Let them race #ClimateChange (@kdbsuff) reported

    @LloydsBank with increased profits at the expense of customers. Their corp direction belittles customer issues to "complaint or stfu". Just money grabbing and not sharing profits We're off to town shortly to open a new account with @AskNationwide and in a month move two more.

  • DonnachadhMc
    Donnachadh McCarthy (@DonnachadhMc) reported

    Bugger. Here we go again. Why are even @AskNationwide screwing their existing home insurance customers? Just got told I have a FORTY % increase in my premium for next year!! The @CooperativeBank did the same to me when I was a long time customer.

  • TheColonel_83
    Agent_M (@TheColonel_83) reported

    @AskNationwide my account is showing ‘unable to load’ but the service status is saying everything is fine? Can you advise what could be the problem? Thanks 🙏

  • RDG_C
    Richard D G Cox (rcox.bsky.social) (@RDG_C) reported

    @deandunham @Chrisitv If that happens, either call someone else first or use a different phone. Key 159: it’s a safe number to reach your bank. When asked, speak the name of your bank to get connected. Most banks handle this well but @AskNationwide does seem to be having issues with it at the moment.

  • RealEggy2023
    James Eglinton (@RealEggy2023) reported

    @MichaelFra89678 @AskNationwide Why would they reward someone who just has an account and pays no money in? You are not a good customer for them. Otherwise the whole country would open one to get the free £100.

  • itsfar2bright
    ME? I'm not well.... (@itsfar2bright) reported

    @AskNationwide Tryint to transfer money on app and being asked to use card reader. I have never had a card reader on my account. Is this the same IT update error which happened a few months ago. When is this being fixed?

  • HelloPurgatory
    Hello Purgatory (@HelloPurgatory) reported

    Hey why can't I filter transactions from a specific payee on your online banking in the search function? Your banking upgrades are now a hindrance to my accounting PLEASE FIX THIS ASAP! @AskNationwide

  • gameofmagnitude
    Name. (@gameofmagnitude) reported

    @Via_SocialMedia @AskNationwide **** that degeneracy right off.

  • maxsec
    Martin Hepworth (@maxsec) reported

    @barneyc @AskNationwide Because egress etc all suck , hard to use , slow down aunt mable's ability to get at stuff UX mainly

  • JohnnyRep74
    Rep74NL (@JohnnyRep74) reported

    @AskNationwide I recently transferred over to Nationwide . Have had nothing but problems with paying ours since . Have called hekpdesk numerous times to be fobbed off with excuse after excuse usually after waiting 30 minutes in a queue . Wish I had not bothered transferring

  • fucking_scary
    REALLY SCARY GUY📎 (@fucking_scary) reported

    @AskNationwide Your bot is so broken that you need me to NOT talk to it if I want to get any actual help? And when it puts me in line is it just going to hang up on me again? Look I know you’re just doing your job but you can understand that this is unacceptable, right?

  • StuMcalister
    Stu (@StuMcalister) reported

    @AskNationwide hello. I’m trying to cancel a direct debit I have with a long-standing supplier. Finding it tricky. Could you help me please?

  • ESCMattUK
    ESC Matt UK 🇬🇧 (@ESCMattUK) reported

    @AskNationwide I’ve been trying to move my money from my current account to my savings account for several days but the app keeps refusing to allow me to do it. Please help

  • rhysforan
    Rhys Foran (@rhysforan) reported

    @AskNationwide I can’t get access to my mortgage statement. Your app and website deny knowledge of me, yet you take a grand a month out of my bank account… please can someone help

  • MissSmallVoice
    SMV (@MissSmallVoice) reported

    @AskNationwide Thanks for your message. The web site was fine as it was - nice & compact & easy to use. Unless 100s of customers asked for the same changes, don't see why you make things worse.

  • IrmaGrace26
    Irma Grace (@IrmaGrace26) reported

    @AskNationwide I am abroad and have no way of calling you and I need help!!!

  • matty_198881
    Matty (@matty_198881) reported

    Went to londin other week and was using contactless on @TfL with Apple Pay @AskNationwide it stopped working and could only use my card and cant use Apple Pay on first York only the card

  • dannyjames2913
    Danny Hughes (@dannyjames2913) reported

    Hi i switched over to u on the 24th August and my direct debits have not been transferred over and ive got bills to pay which will now be late can u help @AskNationwide

  • maryphillips22
    Mary (@maryphillips22) reported

    @AskNationwide any updates? Can’t get through to telephone banking as you have a 50 minute wait time!! Your website says internet banking is working so why can’t I log in?

  • DubtricksGaming
    Dubs (@DubtricksGaming) reported

    Im going back to @AskNationwide @LloydsBank is terrible now

  • ScrumMachine
    Bryce Lawrence (@ScrumMachine) reported

    @AskNationwide @NevadaBHillon Never had a problem with NW internet banking wherever I am in the world! Been a customer for 30 years

  • RitaBFranc
    Rita B🍀🇺🇸🇬🇧 (@RitaBFranc) reported

    @StandWCrypto_UK All UK crypto holders should debank their banks & building societies. @AskNationwide are terrible. Apart from their crypto hate, they also have ridiculous restrictions on moving your money to & from your account.

  • PeterMc_Dermott
    Peter McDermott💙 (@PeterMc_Dermott) reported

    @AskNationwide Had to find another way round getting to talk to someone. Poor service re bereavement

  • pogpoggfrog
    pog 🦧🎷🐛 (@pogpoggfrog) reported

    @AskNationwide fix ur website i want my student just eat voucher code RIGHT NOW