Is Nationwide down?
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Full Outage Map
TransactionsProblems in the last 24 hours
The graph below depicts the number of Nationwide reports received over the last 24 hours by time of day. When the number of reports exceeds the baseline, represented by the red line, an outage is determined.
At the moment, we haven't detected any problems at Nationwide. Are you experiencing issues or an outage? Leave a message in the comments section!
Most Reported Problems
The following are the most recent problems reported by Nationwide users through our website.
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Login (30%)
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Website (28%)
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Mobile App (28%)
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Transactions (10%)
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Withdrawals (2%)
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Transfer (2%)
Live Outage Map
The most recent Nationwide outage reports came from the following cities: Scunthorpe, Wells, Hounslow, Derby, Sunderland, Chatham, City of London, Altrincham, Motherwell, Doncaster, Alloa, Ipswich, London, Normanton and Birmingham.
| City | Problem Type | Report Time |
|---|---|---|
 Scunthorpe |
Login | |
| Wells |
Mobile App | |
| Hounslow |
Login | |
| Derby |
Login | |
| Sunderland |
Website | |
| Chatham |
Login |
Full Outage Map
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Vicky 🦋🥀
(@vickyy_williams) reported
@AskNationwide Hello, i need to close my account, I have been told by my solicitor to sign and send this help to buy ISA declaration form, is there a specific address I need to send the form to? Thanks.
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Holly B - Film Producer
(@hollybfilm) reported
@AskNationwide @JVNCHY_ Problems on both app and website
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Natalie Davison
(@NatalieDavisonJ) reported
@AskNationwide is the app down? It won’t let me look at my current balance.
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Vicky 🦋🥀
(@vickyy_williams) reported
@AskNationwide Hello, oh right, thank you! Yes I do have access the online banking, do I not have to sign anything then?
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Ryan kemp
(@ryankemp1978) reported
@AskNationwide Two complaints logged and no update on issues logged until July! Clowns! SAR raised and ombudsman contacted! Next stop watch dog and legal advice! Will post the transcripts from SAR on Twitter to expose the constant lies and incompetence!
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Anne Brooke
(@AnneBrookeBooks) reported
Have asked @AskNationwide which of my 2 freelance businesses they object to, or if it's perhaps one of my two employers they don't like. Or if perhaps I've made some other terrible error when running my bank account as acceptable under UK law ... Just saying.
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Justine ( J) McLeman
(@MclemanJustine) reported
@AskNationwide Hi is the app down I'm struggling to transfer money
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Jess Goyder
(@JessGoyder) reported
@AskNationwide Hi Bobby. Thanks for replying. When I open the app the screen freezes. It never even gets me to the log in. I try different internet connections but nothing seems to work. This can go on for a few days until I give up and take down and reinstall the app.
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JT
(@uncleplug) reported
@AskNationwide You already have our details on file with an open complaint. My wife is in tears because of the anxiety and distress you’ve caused us. You’ve had every opportunity to sort our issues before now but you decided to hide behind process in the hope it would cover your incompetence.
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ATeanby
(@ATeanby) reported
@AskNationwide the app is not allowing access or transfers between accounts
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Luke Walker ⭐️⭐️
(@EsqLukeAdam) reported
@AskNationwide @rocky250397 I can’t send money or make a payment. My partner is also having the same problem via her Nationwide Account - which is irritating as we are trying to do the shop and only have a slot reserved for the next hour. Fix the issue please.
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Charlie Gisborne
(@CharlieG2102) reported
@AskNationwide I am completely unable to transfer money to anyone, it says your service is working normally on the service availability page. Lines are closed and I need it to pay rent by 10 tomorrow, what is going on?
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Jess Goyder
(@JessGoyder) reported
@AskNationwide Thanks. I always log out and shut it down. I’m going to need to delete it and reinstall. It seems to happen every week these days.
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cni
(@ClaireC11152715) reported
@AskNationwide @JVNCHY_ There are definitely problems with the app. Spoke to a few regarding this!
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Ryan kemp
(@ryankemp1978) reported
@AskNationwide Some sort of Joke? Help involves helping people not causing a mental breakdown dealing with your new business team! Needs shaking up as clearly your business processes are screwed up! incompetence and lies at a major scale!
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Les reed
(@Lesreed17) reported
@AskNationwide What is you intention - regarding social cohesion? Are you putting forward the notion that the UK is made up of street-jive talking individuals, and that they will be your prime customer base? "I wonder if those responsible for television adverts realise that (cont)
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Holly B - Film Producer
(@hollybfilm) reported
@AskNationwide @rocky250397 Please help!! I’ve got problems too with the app
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Alison randall
(@Alisonrandall20) reported
@AskNationwide app down again. Inboxed you
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James Snow
(@JamesSn36771342) reported
@AskNationwide why does your personal loan page not work on Apple Mac or IPhone? My fiancé had the same problem two years ago and had to call the bank instead - just fix it.
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Simon Murray
(@SimonMurray95) reported
@AskNationwide app down, again.
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[DA] Kanya
(@KanyaPS2) reported
@AskNationwide Shows my savings account as "Instant Savings Book" and "unavailable". Also error showing above saying "sorry unable to show all your accounts right now, working to get things back to normal"
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JayOnline™
(@JVNCHY_) reported
@AskNationwide in trying to access my online savings account and can’t because says you guys are doing updates like why does this always effect us
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James Snow
(@JamesSn36771342) reported
@AskNationwide Hi Anna, yes I have used google, edge and safari and it is the same problem. I can’t get past the first page on my Mac and the second on my iPhone
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kay delahunty
(@kayad1) reported
Is there an issue with the @AskNationwide app?? Just went on to see if my paycheck has gone in yet and it says it can not show my account!! I need to pay my bills wtf is going on!?
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cni
(@ClaireC11152715) reported
@AskNationwide is the app down.. Says it cant show all my accounts at the moment??
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Usman Yaseen
(@UsmanYa31850149) reported
@AskNationwide hi I'm receiving error messages i can't unfreeze my card is the app down
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Usman Yaseen
(@UsmanYa31850149) reported
@AskNationwide on my app when I try to unfreeze my card on manage cards errors keeps coming up if you have lost your card or had it stolen please tell us immediately but my card is not stolen and when I try to call the number which states 24/7 lines arw open says lines are closed
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James Snow
(@JamesSn36771342) reported
@AskNationwide Hi Anna, tried that and it’s the same problem. I can’t be the only person having this issue - I dare say you have lost business as a result.
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[DA] Kanya
(@KanyaPS2) reported
@AskNationwide @ClaireC11152715 Same issue here too 😔
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Nicky Charles
(@Charles123Nicky) reported
@AskNationwide Hi, i need to replace my card contactless not working. What’s the best process to replace card