Nationwide

Is Nationwide down in Haverhill, Suffolk, England?

Problems detected

Users are reporting problems related to: mobile app, website and login.

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Problems in the last 24 hours in Haverhill, England

The chart below shows the number of Nationwide reports we have received in the last 24 hours from users in Haverhill and surrounding areas. An outage is declared when the number of reports exceeds the baseline, represented by the red line.

Nationwide Outage Chart in Haverhill, Suffolk, England 01/14/2026 05:30

January 14: Problems at Nationwide

Nationwide is having issues since 10:00 AM GMT. Are you also affected? Leave a message in the comments section!

Most Reported Problems

The following are the most recent problems reported by Nationwide users through our website.

  1. Mobile App (33%)

    Mobile App (33%)

  2. Website (26%)

    Website (26%)

  3. Login (20%)

    Login (20%)

  4. Transactions (15%)

    Transactions (15%)

  5. Withdrawals (4%)

    Withdrawals (4%)

  6. Transfer (2%)

    Transfer (2%)

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • MrMoo28 Alex (@MrMoo28) reported

    @AskNationwide anything up with the app today, all day when I try to open it I just get stuck on "talking to nationwide" before the login screen.

  • Eustaciasworld Eustacia (@Eustaciasworld) reported

    @AskNationwide Online via the Internet. There were also problems via the app.

  • MarkBro22301157 Mark Brown (@MarkBro22301157) reported

    @AskNationwide Email from @Se_Railway “You'll receive a cheque for £15.60 within the next 10 working days. For future reference when applying for Delay Repay you may wish to use a different bank card or payment method as Nationwide are currently declining our payments.”

  • kaz26bye Karen Bye (@kaz26bye) reported

    @AskNationwide is there a payment problem again my wages r late

  • SCHNIZZER Chris Nisbet (@SCHNIZZER) reported

    @AskNationwide 35 mins on hold, are you sure? Awful service

  • mcgills2511 Steve McGill (@mcgills2511) reported

    @AskNationwide Without doubt the worst online customer service ever. After 40 mins in an online chat the resolution is for me to phone the UK from SA. #arseholes #wasteofspace

  • yeoldemother Michael Hubbard (@yeoldemother) reported

    @AskNationwide It’d be great if a message to that effect could be pushed out to the app and website, rather than no communication letting customers think there’s been fraud!

  • HarryGoss6 LifeLexus (@HarryGoss6) reported

    @AskNationwide is there a problem with transfers at the moment? sent money out to my savings account but it has yet to still appear in it? this delay only seems to happen with standing orders, if I do it manually, it goes through instantly.

  • JSomersetActor James Somerset (@JSomersetActor) reported

    @RichGreenArena @AskNationwide @RichGreenArena I’ve found them generally very good tbf. Been more pleased with them than anyone else I’ve banked with. It’s the first time I’ve encountered an issue like this myself and I’ve been with them since 2019

  • Huntpl Paula Hunt (@Huntpl) reported

    @AskNationwide Hi Pauline, it allows me to login but says access to accounts isn’t available. I have a screen shot that I can message. Thanks