Nationwide Outage Map
The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Nationwide users affected:

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Danny Birch (@DannyBirch18) reported
@AskNationwide I wonder how much interest you are earning off this so called issue that still hasn’t been resolved ?!
-
Sarah-JH (@SarahHa58066854) reported
@AskNationwide when will the payment issue be sorted? I have my Xmas food delivery tomorrow and we're isolating with Covid, if the payment doesn't go through my family are screwed.
-
matt hearn (@matthearn) reported
.@AskNationwide When are bank transfers to and from current accounts going to be working again? If this is a technical issue, why didn't you have working hot backups? Why was such a critical operation permitted so close to the Christmas weekend?
-
OX_FVO✨🇯🇲 (@ox_fvo) reported
@AskNationwide @catskyrme It’s clearly not a priority as this has been going on since this morning and still the issue has not been fixed nor has there been any further updates.
-
Ben Morris (@ben69889463) reported
@AskNationwide still not sorted ? Absolute scumbags will never use you again how hard is it we live in the 21st century **** sake
-
Katie milench (@1frazzledmummy) reported
Well done @AskNationwide single handedly ruining everyones xmas, no payments in no payments out WTAF 3 days till christmas and cant even order the kids presents or food shopping, seens to be a tech issue weekly with ur company 👏👏👏 #disgraceful #absolutejoke
-
gIndependant Woman (@ctu24agent) reported
@AskNationwide This is ridiculous! You seem to have problems every week, it’s getting crazy when I can’t access MY money. Will it be fixed today at least?
-
lou corsale (@loucorsale) reported
@AskNationwide Hello I have gone into my account many times to check if a payment has been made to my account. It continues to state there is a delay in payments going in. Can you please tell me what is the problem. Thank you.
-
kathleen reid (@independencekat) reported
@Nicolef1Penney @AskNationwide Yes I'm home now thankfully , but I have my Christmas food shop money due out at 10pm tonight and my money is in mid air somewhere, I have 2 disabled boys and that's them off now. I can't take them shopping and even then I can't access my shopping money. 😔😔😔
-
Rachel G (@RacheyG82) reported
@AskNationwide All by design yeah? Cruel doing this to people at Xmas. An you’ll be well aware of the issue yet zero transparency with your customers who ENTRUST u to take care of their cash. So not acceptable nor are ur generic replies. Get it sorted ASAP befor ruining Xmas :-(
-
Zobo (@Cheekybum69) reported
@AskNationwide @lifes_observer This is disgusting this has been down since 7am this morning??
-
Melanie Bradley (@MelBradley79) reported
@AskNationwide Ashley the number you gave me for specialist support was answered immediately but they said they couldn’t help you have to be referred to them previously. They then put me through to someone else I’m currently on hold been 15 mins so far 😢
-
Jacob Evans (@JacobEv72196230) reported
@AskNationwide Not possible to make outgoing payments??? Delays are one thing, preventing me from sending money out of my account, major WTF, switching bank, this is disgraceful
-
wayne bilkey (@WBilkey) reported
@AskNationwide My daughter has a payment held up for her (7 hrs) now to exchange on a house and currently your customer service is worse than poor. New year, new banks for us!
-
Kat Price (@KatPrice2011) reported
@AskNationwide Do we know when the problem with incoming money and outgoing money will be fixed ???