Nationwide Outage Map
The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Nationwide users affected:

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Catherine Jones (@BodenJones) reported
@AskNationwide Hi Nationwide. It's January 4 now, I'm on your website and it tells me 'all incoming and outgoing payments are delayed at the moment'. Can you tell me what's going on please and when this will be rectified? thanks.
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Ethan (@Etha0011) reported
@AskNationwide If I have a complaint open from payment issues on the 31st and impacted today, do I need to open a separate complaint or can they be merged?
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DreadfulDredge (@DreadfulDredge) reported
@AskNationwide what an terrible service this bank provides, yet again people cannot use their accounts properly. How many times is this going to happen. its a disgrace yet you all get your mega bonus's #worstbank
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Simon Bower (@MrSimonBower) reported
@AskNationwide every time I try to call nobody is ever available to speak to me. I would like to speak to someone about my mortgage - can you please help?
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Greeni Van Bronkhorst 🇬🇧🏴 (@greeni12) reported
C'mon tae fek @AskNationwide How are we supposed to access our accounts when your system is down again. 3rd time in less than 2 weeks this is totally unacceptable
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Kelly Jackson | It’s More Fun In Your 30s (@Kelly_Jackson88) reported
@AskNationwide What caused this, when will it be resolved, and why has this happened now three times? These are the questions we need answers to, not just a link to a page on the website
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Masood Hameed🇵🇰 (@MasoodHameed1) reported
@EllieFarrow @AskNationwide had a nationwide issue. I am also facing the issue. My funds got stuck in between two f....ing idiotic bank servers.
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Alison Birchall (@Alisonbirchall4) reported
@AskNationwide yet again payments are delayed coming into my account!!! This is beyond a joke, when can we expect this to be fixed??? One very unhappy customer 😡
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Stephanie Coy (@StephCoy2011) reported
@AskNationwide I have a direct debit that should have gone out today and as of yet it’s not. I know there are issues but Is it affecting direct debits too? Thank you
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Paul Havers (@paul_havers) reported
@AskNationwide what is going on, another payment outage and a payment made to another account is still not showing up although taken from current account……not impressed😡😡
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Sarah Crane (@scrane__) reported
@AskNationwide Payment issues again?! 🙄
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Miriam Mcdermott (@MiriamMcdermo13) reported
@AskNationwide How long will it take to fix the issue with payment in and out of account as this is the third time in less than a month at this point I'm thinking of changing my bank
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Robbie Allen (@curevirginity20) reported
@AskNationwide is there going to be a more long term solution to this issue with payments? Once in a while I can understand the issues but over the past 6 weeks the service has been abysmal. Always sang Nationwide’s praises but this is making me want to change banks… #unhappy
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olly B (@whoisolly_B) reported
@AskNationwide got a test today saying i don’t have enough money to make a payment when i did transfer that money but still not showing in my account, what happens after the 2:30pm cut off time do you still make the payment even if the issue hasn’t been sorted before then?
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Lauren Peace (@thepurplewitch_) reported
@AskNationwide Why is online banking down again and delayed?! This is terrible, happens every week now and some payments are getting marked late! I will be switching.