Nationwide Outage Map
The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Nationwide users affected:
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Transactions
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Warwick L
(@warwicklucas) reported
@AskNationwide Useless bunch obviously have about 1 person manning the online help response time is forever.
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Christian Davis
(@Christi09787198) reported
@lnfinite_loop @janeholland1 As an aside my in laws were getting a terrible rate at their bank and then switched to a building society (@AskNationwide) and got a much better rate. We use them and they just gave us £100 each. Dump the banks get a building society
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Victoria Currie
(@currie_vic) reported
@AskNationwide I’ve paid £35.80 for trainers on a fake Sports Direct website. Is there anything I can do?
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Adil
(@Adil81436849) reported
@AskNationwide All is sorted. Iw was a misreading error. Just a question. If i was to switch my flexone to flexstudent would i be elegible for the cash offer?
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ames
(@seagull85) reported
@AskNationwide is there any known issues with card payments today? I am trying to pay on line, have money in the linked account but it keeps telling me to contact the card issuer
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Ken Norman
(@normanken) reported
@AskNationwide why do you take advantage of a customer’s death by taking forever to transfer their estate funds to solicitors? And by doing that by the archaic cheque? Does it not occur to you that their bereaved loved ones might be customers too?
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Orgpsych
(@DOUGMacKie2) reported
@AskNationwide Day 12 stranded in East Africa without a functioning credit card as NW has not removed the unauthorised block on my card. However rest assured help is at hand as my complaint has been assigned a case worker who may call me despite knowing uk mobiles don't work here. Unbelievable
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Colin B
(@CEXRCRAP) reported
@AskNationwide I have complained already. This is not acceptable. No excuse and all users should have been notified about this problem. What's the point in having an online bank that you can't access?
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Colin B
(@CEXRCRAP) reported
@AskNationwide WHEN IS YOUR ONLINE BANKING GOING TO BE WORKING AGAIN? NO WARNING VIA EMAIL
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Colin B
(@CEXRCRAP) reported
@AskNationwide Your online bank via desktop is down. Not good service
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The G Tipster
(@GGoldberg86886) reported
@AskNationwide hi guys just set up an account with you guys but need to do the identity thing but the link is broken
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HampshireV3
(@HampshireV3) reported
@asknationwide How do you go paperless for an easy access savings account? It does not give me the option online, the name & account number changed within the last month and I received a statement via post. I do not want to receive paper statements.
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Joyce Webber
(@joycietrons) reported
@AskNationwide An amount has been deducted twice from my a/c. I want to speak to a person, not a bot, to sort it out. Online, the Messages facility is absent. The app is not capable of dealing with the problem.
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DoctorBohemiangirl
(@Bohemiangirl) reported
@AskNationwide Unfortunately it did not go very well. I'm asking why my account numbers are being sent out via email, then chatman asked me for the account number. I don't think that's what you do if there might be security issues, then he hung up on me.
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meg
(@meganfarmer14) reported
@SHEIN_Official @AskNationwide I have done this, and have had no help. SHEIN keeps telling me to contact nationwide. Nationwide tell me to contact SHEIN?
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