Nationwide Outage Map
The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Nationwide users affected:
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Transactions
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Leon James
(@LeonJames87) reported
@AskNationwide Hi there, my Nationwide Current Account debit card will not work using contactless or by using chip and PIN...it worked last night but every time I tried to use it today it came up with a card error...even at at a Nationwide ATM... Please help
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Crossey
(@crossey86) reported
@AskNationwide @davidseale1985 It has nothing to do with the 15.1 update as I’ve not even done that and the app isn’t working as of this morning..
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Janet Woods
(@JanetWo33528120) reported
@AskNationwide What about the website?
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RJA1998
(@RJA1998) reported
@AskNationwide "we are unaware of issues" - I'm trying to make you aware of an issue...
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Phil Best
(@PhilBest6) reported
@AskNationwide is your iPhone banking app down. Mine is hanging on “talking to Nationwide”
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RJA1998
(@RJA1998) reported
@AskNationwide my app keeps restarting and won't open - it happens all the time - I switched to you because the service was supposed to be good but this is diabolical
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L Dixon
(@trenduniverse88) reported
@AskNationwide I was hoping the planned work over the weekend would be to fix the loading issue. I have to quit the app for it to open. App version 17.0.4 on iOS , Face ID enabled. Software up to date.
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Luke Gray
(@LukeGray1997) reported
from
Portsmouth, England
@AskNationwide are you having issues with your online banking app. I’m trying to amend a standing order but keep getting told I’ve entered incorrect details when that isn’t the case.
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vincent duffy 💙
(@chenzo_d) reported
@AskNationwide Hi,I'm looking for my IBAN and BIC numbers and can't login to the website as I have forgotten my details. I have use of the app but can't find the info there. Can you help please?
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RJA1998
(@RJA1998) reported
@AskNationwide I've done all of that and the app won't work. Everytime I open the app it begins to load the passnumber screen then tells me it's experiencing a technical problem. I cannot bank on my phone at all.
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The Irish starvation
(@realirish) reported
@AskNationwide are ignoring massive card payment issues that have been happening since yesterday.
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Philip Olivier
(@PhilipOlivier8) reported
@AskNationwide due to an error that they admitted to, taken substantial amount of money from my @LloydsBank account due to a DD error. This cost me money in fees and @AskNationwide is refusing to refund the error or compensate me for the fees. #evilbank #badservice
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Tim Wintour
(@wint71) reported
@AskNationwide fix you app !!!! 2weeks without being able to do any banking.. #timeforachange
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Lesa Hunter
(@HunterLesa) reported
@AskNationwide Got a text early on from yourselves to ask if l made a payment of something at 7-45 and my card is block
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🎀☠️ 𝔇𝔞𝔫𝔢𝔢 𝔉𝔞𝔦𝔱𝔥 Ⓥ 🎸
(@missdaneefaith) reported
Well that was the easiest phone call made to a bank ever. Big up to @AskNationwide customer service team.
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