Nationwide Outage Map
The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Nationwide users affected:
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Transactions
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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John Lightfoot
(@LightfootJB) reported
@AskNationwide Yes. No help. Insisted that 10 days was as quick as they could act. How in this day & age can a system error cause an application to need to be manually re-keyed with a 10 day timescale. This is after it was agreed!Only told of issue on day of completion. Causing untold stress.
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Richard Carter
(@Richardmcfc) reported
@AskNationwide so on the 3 weeks nationwide have banned Apple customers form using internet banking I’ve managed to get a new account and use the new banks app on the same Apple iOS nationwide refuse to update. Well done nationwide. Lost a customer and you don’t care
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Zakaria Mahmud
(@zmahmud17) reported
@AskNationwide hi, im in Egypt,i wanted to pick some cash from my account by using my debit card so i used one of the ATM of National Bank of Egypt,unfortunately after giving the pin and following all the instructions, money didn’t come out from ATM, debit card came out.Need help
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Tommy the Sausage
(@tommythesausage) reported
@AskNationwide is there a problem with your website? I’m trying to update my account details online but when I select the relevant number from my pass number it isn’t populating the field.
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JanE
(@JanineElson) reported
@AskNationwide Already have done India but no one is listening to us. As current customers this is a terrible service
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Melanie Phillips
(@melphillips293) reported
@AskNationwide how do I obtain a new card reader, mine is not working anymore?
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Katy Warburton 🦖
(@katywarburton) reported
@AskNationwide I reported an unauthorised pending transaction on my account yesterday and have heard nothing back. The money has now cleared but it was *NOT authorised*. Can someone help please? I can't afford to lose this money. Thanks.
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NadLique68
(@nadlique68) reported
@AskNationwide can you please help me understand why my passport and EU ID card isn’t accepted to withdraw money from my account? Even when I’ve explained I cannot renew it until April 2022 as that’s when the next appointment is? How am I meant to access my account if you don’t
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DxnielWJ
(@WjDxniel) reported
@AskNationwide can I have help with my card being frozen please
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Max Stevens
(@Maxstevens96) reported
@AskNationwide Hi Ashley thanks for the reply, on the previous occasions I have spoken to someone they have told me my application is due to be reviewed the following day however it never has been, I’m about to lose my house purchase because of this, no help for a loyal customer
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Carole Wallace
(@CaroleW444) reported
@AskNationwide I contacted the branch and have been able to email the manager which hopefully will resolve the issue. But please, don’t be dinosaurs, move into the 21st century and give individual depts their own email addresses so we can communicate electronically and not by snail mail
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Kate Brooks
(@brooks24) reported
@AskNationwide I need advice on a problem with my bank account.
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🖕🎃👍 666ALW99
(@66ALW99) reported
@djonesbutchers @AskNationwide Gotta say, I've only ever had good experiences with them. I started the account when I was broke as **** and they were the only ones that were actually helpful in sorting out ID requirements (I didn't have a passport or driving licence at the time).
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Chris Hampson 💙
(@Bonzo1805) reported
@AskNationwide NCP not picking up the phone, answering tweets, or answering their website message service. I’m more disappointed with Nationwide and lack of cover. I thought being a FlexPlus customer I would get more help and support. Thinking of closing all my Nationwide accounts now.
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T 🍷
(@tinchissy) reported
@djonesbutchers @AskNationwide Await spam messages: “Hi, Nationwide here … someone just tried to access your account … phone +00 …”
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