Nationwide

Nationwide Outage Map

The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Nationwide users affected:

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 23
Manchester, England 8
Glasgow, Scotland 3
Solihull, England 3
Slough, England 3
Leicester, England 3
Liverpool, England 3
Southampton, England 3
Coatbridge, Scotland 2
Maidstone, England 2
Cardiff, Wales 2
Sheffield, England 2
Bristol, England 2
Peterborough, England 2
Rugby, England 2
Taunton, England 2
Golders Green, England 2
Wembley, England 2
Harrow, England 2
Newham, England 2
Bedford, England 2
Birmingham, England 2
Southwark, England 1
Uckfield, England 1
Eastbourne, England 1
Hartlepool, England 1
Biggleswade, England 1
Kidderminster, England 1
Morden, England 1
Bexhill-on-Sea, England 1

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • jimmyb03 J (@jimmyb03) reported

    @AskNationwide Yes and I’ve provided u with it both over the phone and in branch. I’ve been given an inc number - but STILL u insist everything is working fine (branch confirmed not and showed an e-mail internal that says otherwise). Be transparent. And a timescale 4 my money @financialombuds

  • Bezzyboo_2 Bezz (@Bezzyboo_2) reported

    @AskNationwide Hi, can anyone help with an order I put in back in November. Never arrived, and the company now won’t respond to me when I email them. There’s no number to call them.

  • JacquelineBolto Jacqueline Bolton (@JacquelineBolto) reported

    @AskNationwide Strange I paid his birthday cash in at the end of last year with no problem...

  • lilscotsangel 🌟LilScotsAngel🌟🏴󠁧󠁢󠁳󠁣󠁴󠁿 (she/her/whatever) (@lilscotsangel) reported

    @AskNationwide @bexlord Anna Bank is still down…

  • mcfar32 John McFarlane (@mcfar32) reported

    @AskNationwide I'm aware that everything is working normally now, your colleague told me earlier, however they also said that there is a backlog still, assuming that is still the issue, should I assume its still on the way ? ...

  • Claudia_S_95 Claudia G. Schiffer (@Claudia_S_95) reported

    @AskNationwide hi nationwide, I’ve been trying to change my address 10 times now and every single time I get an error message saying: we’re sorry, there was a technical problem… please can someone advise how I can change my address?

  • MulliganLynne Lynne Mulligan (@MulliganLynne) reported

    @AskNationwide my son (age 11) is trying to transfer money to my nationwide account and my husbands Barclays account. We are using the card reader and everytime we try it says there is a 'technical error' but your service availability says everything is fine. Please help

  • Orlando_CityUK Orlando City UK (@Orlando_CityUK) reported

    @AskNationwide That’s very concerning as I’ve never had delay issues with transferring payment from my Canadian account until now. Can I expect payment to reach my Nationwide account tomorrow? What customer service number can I call to resolve this properly?

  • truffuk_clare Clare Threlfall (@truffuk_clare) reported

    @AskNationwide Why am I being inconvenienced due to a problem caused by Nationwide?

  • mcfar32 John McFarlane (@mcfar32) reported

    @AskNationwide Still nothing concrete though really, aim too, should be, already checked with the sender and its left there account Jamie so I know the problem is Nationwide end

  • jimmyb03 J (@jimmyb03) reported

    @AskNationwide Hi again Emma. You are failing to respond to the fact you are telling everyone it’s all sorted, but it’s not. Where is my money? Are you staying publicly that you have no issues at all then? @financialombuds

  • jessyjensen Jessy Jensen (@jessyjensen) reported

    @jimmyb03 @independencekat @AskNationwide Feel awful for you, I have hope that it will go on, it’s going in like drips and drabs isn’t it xx

  • Hope50581960 Hope (@Hope50581960) reported

    @AskNationwide I think the best thing to do shortly is go to another bank as soon as possible to avoid this type of issue again. Nationwide stopped us from having a great Christmas and new year in this horrible time with Covid pandemic 😭😭😭. Nationwide should give a minimum of £300 for this.

  • truffuk_clare Clare Threlfall (@truffuk_clare) reported

    @AskNationwide It's not Barclays issue. 5 x payments were sent from Barclays at the same time. 3 of those have been delayed but received into my Nationwide account. 2 are missing. This isn't a Barclays issue.....it's a Nationwide one. Please get in touch to confirm how this will be resolved.

  • rachaelmoody_ Rachael (@rachaelmoody_) reported

    @HastingsHelp hello could someone help me please with a late fee applied due to @AskNationwide being down yesterday and my pay not going in? It was not my error. Thanks

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