Nationwide Outage Map
The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Nationwide users affected:

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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G-O-I (@TheGophergod) reported
@AskNationwide I cant see a customer number or passcode on the mortgage offer from you . When is this normally sent ?
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Ben Barnard (@arcanna32) reported
@AskNationwide I keep my spare change in another bank that way i can access my money unlike my last 3 paydays with nationwide
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Marion Fallon #TakeBackBritain (@marionpfallon) reported
@AskNationwide I have already done this on the App & it doesn’t work, why bring out something like this, without an option to easily get rid of it, “choice”? Will try main site, if still can’t do it, will close the savings account 😢
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Amanda Bingham (@bingers72) reported
@AskNationwide why does it say Eltham open, but no one there. It's freezing, website says it's open. No note in window. Not good enough, terrible customer service.
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Vikki Lax (@VikkiLax1) reported
@ClaireUKF @AskNationwide @TheAA_UK I'm also a customer and am very concerned that this change of provider puts women at risk. We do pay for this service do expect our safety to be prioritised. is a rethink needed?
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HELEN STATHAM (@HELENSTATHAM2) reported
@_HelenMott_ @TheAA_UK @AskNationwide are moving their car breakdown cover to the AA. Disappointed by this report and AA response below, previous service checked for lone women.
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mererid m williams (@mereridmair) reported
@AskNationwide Thank you for replying. But you can't guarantee that they will prioritise women if we break down alone? This is very worrying for your customers. I can understand why breaking down on the motorway is dangerous for everyone, but in other situations, lone women face more risk.
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Samantha Cooper (@Sam__C84) reported
@AskNationwide it's taken 11 weeks & counting to get my mortgage offer, now living in a freezing cold garage in the middle of January because of your SLAs & painfully slow processes. Christmas was ruined, the start to my year has been miserable & stressful #badservice
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ChrisWarke (@WarkeChris) reported
@AskNationwide I was wanting to close my triple access online account how can I do this please..
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Dawn (@DawnGillDesigns) reported
@caitlinmoran I've got an account with @AskNationwide, which i think is less unethical than most. Super service so far (have had an account for a few years) and very easy website. In credit interest, no pushing of loans / cards / products Plus I think they offer a switching fee at the moment
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Jacob Langrish (@pompeyyoshi) reported
@AskNationwide Something with limited access, with interest.
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yvonne granger (@YvonneGranger) reported
@AskNationwide The page will not open correctly after pressing continue. It opens options further down the screen but they are over to the right of the page and unable to swipe it across to get to it
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Jules Toogood (@JulesToogood) reported
@AskNationwide 3 times I’ve been down to put cash in, only to find the branch closed, despite what it said online. Today it says online that you’re closed, yet you are telling me that the branch is open. Can you see why I don’t want to have to deal with this for such a simple exercise?
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☆ℂ𝕒𝕥𝕙𝕒𝕣𝕚𝕟𝕒☆ (@CatsCompilation) reported
Dear @asknationwide - my Mother is house bound and in a wheelchair. She wants to close an account and her local branch has insisted she goes there in person - which she can’t do. What do you suggest we do to help her?
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Samantha Cooper (@Sam__C84) reported
@AskNationwide Mine has been horrendous, thanks to your appallingly slow processes and complete lack of customer care.