Nationwide Outage Map
The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Nationwide users affected:
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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Jonathan Cantliff (@cantliff9) reported
@AskNationwide So how do I shut this account down now because it's not useful to me
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lorna (@holaitslorna) reported
@AskPayPal @AskNationwide i received a refund to my PayPal account for some concert tickets bought well over a year ago and it’s gone to my cancelled card, and the money isn’t in my balance or on my card which has the same account no & sort code, can someone help please?
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Danny Smith (@DannyLee1980) reported
@AskNationwide I live about 90 miles away and managing to help by ordering her shopping and can visit onec a month if we budget, its her 65th on the 30th so another year she can claim her pension.
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Bhavin Parmar (@bhavin_me) reported
@AskNationwide hi I need my banking statements from 2012-2013 I was trying to contact on phone and chat not received any help
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Jonathan Cantliff (@cantliff9) reported
@AskNationwide So now, how do I shut this account down because it's going to be useless to me if I cant switch everything from my old nationwide account
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Jonathan Cantliff (@cantliff9) reported
@AskNationwide I would need to register the new account first for internet banking, I won't have time to get to the branch due to working commitments
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Dave Firman #KBO 〓〓 (@exIFA_Dave) reported
@AskNationwide Cautiously, at first… then with joy if it’s not a scam / error.
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Stonyhurst (@stonyhurststen) reported
@AskNationwide Thanks but cannot recall my customer no.
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David Gourley (@EDGour) reported
@AskNationwide Hello, I have been a happy customer of yours for decades. May I suggest a review of the app on Android platform. There is a problem when changing the transaction time frame.
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Jonathan Cantliff (@cantliff9) reported
@AskNationwide I've noted the customer number is the same for this new account, why has it not appeared on my existing internet banking?
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Heena Solanki (@Heenasolanki) reported
@AskNationwide - I would contact @AskNationwide to ask if there is an error cos I never win anything!!!!! 🙈🙈
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R (@TravelRanter) reported
@AskNationwide erm…. Your app is showing that I don’t have an account with you. Of course I do. Is there a technical issue ?
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Tiara Johnson (@tiara__johnson) reported
@AskNationwide I just made a purchase online. The first time, it failed (I got Error 404 on their site), yet the money was taken from my account. Then, it went through, but the money was taken again. Now, I have 2 transactions in my pending transactions for the same amount.
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Sam Memmott (@Sam_memmott) reported
@AskNationwide my daughter has an issue with her account, she called your helpline but they said she hasn't passed the security questions? She is under 16. Could anyone help?
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Jay Aardee (@jayaardee7) reported
@AskNationwide @JonPertwee1919 We are working on this message