Nationwide Outage Map
The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Nationwide users affected:
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Transactions
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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amaan
(@amaan60908136) reported
@AskNationwide But everytime I have called I’ve been told there is nothing they can do is fustrating and your team being as confused as myself says it all to me that they do not what to do to resolve this issue
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amaan
(@amaan60908136) reported
@AskNationwide Hi I have advised them multiple times as I said I called up your customer service team i also contacted the branch they all said they nothing they can do I’m stuck in a situation no one is able to help me with at all so yes I understand what you are saying
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amaan
(@amaan60908136) reported
@AskNationwide Hi I have tried everything to sort this out and everyone has said they are not able to help or stutter when I’m ask them a general question they are as confused as I am in the situation and they told me honestly they do not know what to do
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amaan
(@amaan60908136) reported
@AskNationwide Could you please help me out with this as it is very frustration having to do it every single time to make some payments it should be smooth sailing without and issue this process seems like I have gone backwards in the online banking industry
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Anita Humphreys
(@AnitaShellabear) reported
@AskNationwide your outgoing payments are still not working sent faster payments over 2.5 hours ago new they’ve left my account but not reached the other.
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Graham Williams
(@GrahW1981) reported
@Debbiecrosbie1 @AskNationwide @TLT_LLP you ask for help re a defaulted mortgage which I've provided. In doing so, you've put my life in danger, threatened, intimidated and run off the road and you ignore my correspondence. Profit before personal safety? You should be ashamed.
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Simon Lock
(@SimonLock74) reported
@AskNationwide why are you blocking my nieces debit card she’s trying to buy an Oyster card. Is there an outage or something
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Jay
(@scarlettcyclist) reported
@AskNationwide I've been waiting on live chat now for 2 hours with no response. I've got payment issues I need help with
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Charles McManamy
(@csmcmanamy) reported
@AskNationwide I am in the middle of switching my current account to you to take advantage of the switching offer and have discovered that my new current account and exisiting mortgage have different customer numbers is this normal and will it affect the switch offer?
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Jeremy Wood
(@excitedpixels) reported
@AskNationwide not going to lie your new app gives me a headache with the new look. Isn't it time you sorted dark mode with white on black for those that need it? Plus the app crashed like crazy when scrolling down. Hope you can fix all this. Thanks
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rach👸🏽
(@rachtullyx) reported
@AskNationwide hi is there anyway to speak to someone without my account details? i have a help to buy isa i forgot about & want to pay in but every document i can find only has the last 4 digits of my account number & i have no other info, i want to open online banking!
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Hazell Somerville
(@hhazywazy) reported
@AskNationwide @kafkathedog27 @AskNationwide so are you still not aware of a widespread issue??? That’s 5 people and counting.
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Spanish Barry
(@SpanishBarrry) reported
@AskNationwide bank transfer payment sent from My account have not arrived arriving again! Are your Systems down again? This happens frequently. #nationwide #asknationwide
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Pax 🇺🇦🔼
(@Pax3052) reported
@AskNationwide Quick question about the one-time login code for app & website. Not sure when it's being introduced but I'm going to the USA on Saturday, so can one time codes be sent abroad via SMS. I may be using a pay as you go phone, so will SMS codes work with that? Thanks
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Gavin
(@GavinBowles_) reported
@AskNationwide I’m having difficulty adding my debit card to Apple Pay - are you able to assist - it just keeps coming up with an error and Apple say you may need to review something. Thanks.
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