Nationwide Outage Map
The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Nationwide users affected:

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Hazell Somerville (@hhazywazy) reported
@lucygracce @AskNationwide Oh and mines started as a biometric issue.
-
A (@AStraw253) reported
Is @AskNationwide down or have you just blocked my card again when I try to make a payment? Wouldn't be too bad if I wasn't waiting 20+ minutes to talk to someone online and still not getting a reply.
-
Colin Whalley (@roversrovers) reported
@AskNationwide hi my credit card is coming up as invalid could anyone help please.
-
Noah's nan🐦 (@Noahjames_nan) reported
@Claire_Edberg @MartinSLewis @AskNationwide The joke is that the staff are working inside even though the branch is closed, I've gone to the ATM and not been able to get any money out and another time couldn't get a mini statement because it was out of paper!
-
Annie (@AnnParkes2) reported
@AskNationwide Any known issues with internet banking today , not accepting my details ????
-
Michelle Heron Art (@mheronart) reported
@AskNationwide are there problems today? As twice I’ve had my card declined and my other card hasn’t processed a payment.
-
Michelle Heron Art (@mheronart) reported
@liam_fidoe @AskNationwide I’m having issues as well. My card got declined twice even though I have sufficient funds
-
Antony Beesley (@AntonyBeesley) reported
@AskNationwide is there an issue with your app today? I have an account missing.
-
Ryan Kilgour (@kilgour_ryan) reported
@AskNationwide why did I qualify for the fair sharer payment when I have every single year ive tried ure god awful chatbot now im resorting to tweeting to get an answer..how many times has ure app had outages this year ? How many times have people beem denied wages and no sorry
-
liam fidoe (@liam_fidoe) reported
@AskNationwide any problems with payments? Today is payday but wages haven't gone into account
-
Emmam2022 🐇🇬🇧 (@Emmam202212) reported
@wideawake_media Recently had a problem with @AskNationwide told I needed a different account, closed it!!
-
DaBigRy (@DaBigRy) reported
@AskNationwide Hi, I received a letter saying I need to provide a form of ID or my account will be closed, but I don't posses any of the ID listed. Can you help at all?
-
GM Mark Howitt (@MarkHowitt) reported
@AskNationwide Stuart from @AskNationwide gives good customer service!
-
GM Mark Howitt (@MarkHowitt) reported
Stuart from @AskNationwide gives good customer service!
-
LillieGrace (@thetempestt) reported
@AskNationwide hello, is there a reason the Nationwide banking app is not working for me?