Nationwide Outage Map
The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Nationwide users affected:

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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rsidney (@rdotsidney) reported
@AskNationwide i just cannot get along with your website virtual assistant stock questions so have left a new message in the text box. will i get a response from the team that way?
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Beverley Ansell🏴 (@invernessarmy) reported
@AskNationwide I have now been trying to download the Nationwide App to my phone since Wednesday and encountering problem after problem. Now being told 'encountering problems'! Want to transfer money to a different account. Shouldn't be this difficult surely!
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Prerana Sengupta (@SenguptaPrerana) reported
@AskNationwide I am in need of a big help. I start working with Nationwide from August 30, 2022. I have sent all the documents and it's been a month since that. I have not received any emails or calls from the company which was to take place a week after submission. Kindly help
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Nick (@EngineerNick50) reported
@SkyNewsBreak @AskNationwide great stuff. Fancy giving me a months break on my mortgage to help with my cost of living crisis? 🤞🤞
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Country Geek (@geek_country) reported
@SkyNewsBreak Er @AskNationwide I’m a customer. Why are you putting my mortgage up to fund this ******* ****?
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#💙WorkersPartyGreatBritain 💙 Member (@132busroute) reported
@AskNationwide Why is your ATM out of service Eltham High Street SE9 ???
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C (@charlie_wiles) reported
@AskNationwide I’ve just had a Payment taken out as a direct debit and have no subscription with the company in question, can you help?
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Dave (@chickennrice00) reported
@AskNationwide Your phone help is a waste of time
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Hafiz 🇧🇩🇬🇧 (@hafiz_11120) reported
@aimisthegame Yeah that will be taxed and NIed. But at least @AskNationwide doing their part to help their workforce
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aka James Bond (@FeelitWorking) reported
Most banks require a minimum monthly payment pensioners don't meet. For the sake of a lack of awareness and customer research, banks lose lots of customers that have savings and pensions they would invest. Offer some incentives to OAPs & get more customers @AskNationwide !!!
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Paige'Emma (@Paige_Emma23) reported
@AskNationwide i need assistance Asap and your emergency number is bull!! . Doesnt work then when I ring again its on hold for 5 mins minimum. I better be reimbursed after I pay a fee every month and have been loyal customer for 20+ years, and you give me **** service. Fuming.
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KatieAnne (@KatieAnneLuff) reported
@AskNationwide never have I been more frustrated or disgusted with a banks communication my bank accounts have now been frozen for almost a week now with pretty much ZERO communication back from you other than the same email address which does not help or reply I NEED HELP NOW!!
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Mark (@mellowmark) reported
@SkyNewsBreak I have been a @AskNationwide customer for 27 years, but in March this year they froze my current account and savings account and won't tell me why. I now have no access to my current account or savings. How is that supposed to help me with the cost of living crisis?
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Dave (@chickennrice00) reported
@AskNationwide No you won’t because no one has helped me on the phone stop lying you must think I’m stupid in what way will you help me seriously
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Dave (@chickennrice00) reported
@AskNationwide no help off this bank at all on the phone absolute joke basically tuff **** we don’t care