Nationwide

Nationwide Outage Map

The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Nationwide users affected:

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

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Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
London, England 20
Glasgow, Scotland 12
Birmingham, England 10
Manchester, England 8
Brighton, England 8
Tower Hamlets, England 7
Sheffield, England 6
Leeds, England 6
Edinburgh, Scotland 4
Islington, England 4
Newcastle upon Tyne, England 4
Southampton, England 4
Belfast, Northern Ireland 3
Wolverhampton, England 3
Cardiff, Wales 3
Skegness, England 3
Swindon, England 3
Kettering, England 3
Slough, England 3
Mitcham, England 2
East Ham, England 2
Lowestoft, England 2
Cambridge, England 2
Lancaster, England 2
Kirkcaldy, Scotland 2
Plymouth, England 2
Hengoed, Wales 2
Dover, England 2
Harringay, England 2
Bangor, Wales 2

Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • IanRElliot Ian Elliot 🇬🇧🫁🎱⚽🏁 (@IanRElliot) reported

    @AskNationwide I got through to Emma I couldn't have asked for a better adviser. I want to thank Emma for all her help. Brilliant

  • wstwd Jonathan Westwood 🇺🇦💙 (@wstwd) reported

    @AskNationwide Yes, everything's fully up to date. It's not just me; my wife's having the same issue.

  • ajboorman Andy Boorman (@ajboorman) reported

    @AvivaUK @AskNationwide @rsagroup Stuart, you are missing the point. They have refused and cancelled my buildings insurance of £13pm as I took in a person who was temporarily homeless. I am asking whether Aviva can help me get insurance - I’m being punished for doing the right thing and housing someone in need.

  • adamaustin84 Adam Austin (@adamaustin84) reported

    @AskNationwide any danger of the mortgage works doing their job properly and closing down my account for a mortgage I never had? Instead of chasing me for payments I don't owe!!!!

  • mvinkmusic Marieke Vink Music (@mvinkmusic) reported

    @AskNationwide Instant access saver 9. I switched my current account away from Nationwide and now basically cannot access my savings.

  • RosannaSaruhan Rosanna Tufnail (@RosannaSaruhan) reported

    @AskNationwide The only problem is I have a non molestation order currently at the court going against this person and have suffered domestic abuse

  • mvinkmusic Marieke Vink Music (@mvinkmusic) reported

    @AskNationwide Nah,I've done it. Sorry for being stupid :-) I thought the nominated account could only be a Nationwide one. Deleted my tweets as I don't want to accuse you guys of something that's not true :-) Thanks for the help.

  • jen_f16 jen_f16 (@jen_f16) reported

    @AskNationwide I'm an exciting customer, husband isn't. We are wanting to open a joint account which I know we can do online. Will we qualify for the bonus? We can't switch DDs as need to do these manually. Seems unfair we won't qualify :(

  • PaulKnightSing Paul Knight (@PaulKnightSing) reported

    @AskNationwide Victoria London branch. A big thank you to Graeme who was enormously patient & helpful sorting out my locked card and re registered account today. Good face to face service. Nationwide - sort out Arti. It was utterly useless when I urgently needed help abroad.

  • RachelL12082688 Rachel Lane (@RachelL12082688) reported

    @AskNationwide I’m having my identity compromised I am A victim of fraud from the compensation please would you be able to help me I am being monitored and controlled By my ex using liveops He broke my jaw but since then my identity has been compromised Rachel Lane

  • gaishey Gaishey (@gaishey) reported

    @AskNationwide I upgraded my phone but the app is asking me to sign up as a new customer and no option to use the existing logon

  • Jaz_Livesey Jarred Livesey Ⓥ 🇺🇦 #FBPE (@Jaz_Livesey) reported

    @AskNationwide been waiting a week now for house valuation to be transferred from an old mortgage application to a new one - why does it take this long? Spoke to the mortgage team several times but all they can do is chase the valuation team up on my behalf. This is poor. 🙏🏼 help

  • RosannaSaruhan Rosanna Tufnail (@RosannaSaruhan) reported

    @AskNationwide hi I need help. I need to be taken off an account that’s joint with my ex husband. Can someone advise me on this?

  • Dmor891 Dmor89 (@Dmor891) reported

    @AskNationwide hey! My mortgage should come out on 1st every month, money are coming out of current account without issues but it takes 2 or more days to be acknowledged by mortgage account, why should I pay higher fees for those few days, nothing I can do to sped up the process

  • Cretophile Tim T (@Cretophile) reported

    @AskNationwide I went to my local NWide office to sort the online problems. Couldn’t help notice shortage of staff, only one dealing with customers, the other dealing with post regardless of growing queue.

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