Nationwide Outage Map
The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Nationwide users affected:

Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.
Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
-
Ray Durie Muso 🇮🇪 🏴🏴 (@Ray_Durie_Music) reported
@AskNationwide I currently have a help to buy ISA with Nationwide. I don't have a current account or even a paying in book for the ISA. I'm unable to transfer money from my ISA back to my Lloyds account where I usually deposit from. Why am I not able to transfer it back?
-
Dermot McGlynn (@McglynnDermot) reported
@AskNationwide It's kind of U to offer, but this is ongoing. Joe, othe CEO that left & Debbie, the replacement know, & both have chosen to ignore me, so I doubt U can help. I just want people to know the reality of being a Nationwide insurance customer. U get thrown up into the storm.
-
Lucy (@Lucyinthesky_85) reported
@AskNationwide I can't log into my app and I can't log into my account online either. Nothing loads. Is this an android issue? I've tried everything...losing the will to live here!
-
Melanie Hodges (@purplemel75) reported
@AskNationwide I have a problem with a transaction that has duplicated. Showing as cleared but also as pending since 11th March
-
mark bravington (@Markavfc1979) reported
@AskNationwide Pt2 and the reason you I given you a building society not a bank so building society or bank I should with out problem be able to pay my money in to my account so I am now looking for a new bank as this is shocking service
-
2Fast2Curious (@2Fast_2Curious) reported
@AskNationwide hi, I made an order on a website a few days ago and the payment hasn't left my account / isn't even showing as pending. Is this something only the shop can figure out or are you able to help. I paid via Google pay online as I'm waiting for my new card to turn up
-
Zoe D (@Zebedeez) reported
@AskNationwide Morning.. I'm having problems with my banking app. It says it needs to be updated, but it won't let me. I have uninstalled, but now I can't reinstall?. Any one else having problems with this?. It's been days now.
-
Steven John Thynne (@thynne_john) reported
@AskNationwide why am I unable to deposit into any of my online gambling accounts? Iv never had an issue and suddenly it’s declining any deposit I try to make and there funds available?
-
Steven Lloyd (@Lloydy56) reported
@AskNationwide Complete shambles, still no update or redress paid. 44 days since the initial letter and 10+ phone calls. The customer service is shocking and full of false promises! @financialombuds #StilllookingforJordanMcGill #worstbankintheuk #liars
-
Bobby Charles (@bloggs) reported
Wonderful service again from Olivera at @AskNationwide #Marlow + nice music! P.s. Need to fix the WiFi there... can't even connect to your own app.
-
Dermot McGlynn (@McglynnDermot) reported
@AskNationwide Emi. U're doing as told, but 18 moves in 17 months, with the possibility of another 2, when my wife has started to self harm & my son is distraught at the thought of moving again, U sending me links is pointless. Getting the work finished would help, but Debbie Crosbie won't.
-
Andrew Griffiths (@AndrewG37241723) reported
@AskNationwide If dishonesty is not a concern to your CEO there are serious issues
-
TheHungryBear (@CookFluffy) reported
@AskNationwide your customer service is a joke. Tried to call several times and cut off
-
TheGreatKoppite (@TKoppite) reported
@DHarrisAuthor @AskNationwide Are people here who are very nice and offering support and advice. It's a question of next steps now and waiting for replies or calls. For now, letting my brain rest and do something else. Going to watch Vikings from the start on Netflix. Cheers and thanks mate.
-
Marco Polo (@MarcoPo40208217) reported
@AskNationwide I am unable to access my accounts since Friday.. is this just me ?