The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Nationwide users affected:
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.Check Current Status
Most Affected Locations
Outage reports and issues in the past 15 days originated from:
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
@AskNationwide is there any issues with systems this evening - usually receive a regular payment into account 2 Tuesdays a month but today nothing at all and it’s usually there between 12:10 - 12:30am
Huge lesson learnt - NEVER trust European break down cover via a bank. We pay for cover with @LVviews via @AskNationwide - broke down FRIDAY in France - waited 5 days and have just been told it could be 3 WEEKS before our car is now sorted. It's a broken hose!
@AskNationwide What days will Worthing service the ATM please? Customers obviously need to know when funds will be available.
@AskNationwide Finally got through after 15 mins on the phone. #Accessibility info doesn’t appear important to you as once again told to ‘pop to a branch’ to sort out the issue. I’m on the phone bc I can’t pop anywhere. Raised previous complaint but issue not noted on my record.
@AskNationwide Where do I find my customer number?
@AskNationwide It doesn't look like they're publicising any issues. Any advice? I need to be able to make this payment by tomorrow.
@AskNationwide Emailed asking me to call, didn't call me, phones said 5 min wait, 15 mins of awful jazz later put thru to someone not trained to deal with option I selected....back in queue... 22 mins...your query was your internal processes, nothing I needed to know as cmr at all. Appalling
@AskNationwide Absolutely nothing honestly having horrible time last few day’s with nationwide and the inflexibility to help members. Other banks doing everything possible yet nationwide sadly no.
@AskNationwide I can’t log into my banking app or online banking, it’s saying there are technical difficulties, despite your web saying everything’s working normally. #help
Waited on phone line for 6 mins and now cut off by your operative. You tell me to go online but the issue can’t be sorted online. @AskNationwide 24/7 phone lines meant no help yesterday at all for online banking that you have blocked. 👎🏼
@AskNationwide Hi I'm having issues opening up a youth acc for my 16 yr old. The site says "not able to open an account at this time click to see other ways" it's been this way for some time now. My daughter needs an account for a bursary, I don't want to go to another company
@AskNationwide what is going on? I’ve been on the phone over 2 hours trying to sort out my mortgage and keep getting cut off. I need help 😱
@AskNationwide Hello. I am moving house and can’t find information telling me how to notify you of this. Can you help please
@AskNationwide is there a known issue with trying to transfer money to a new person at the moment? App keeps kicking me out 😭
@AskNationwide I paid a website to help me find a driving test slot earlier but I found one on my own and now I don't need them so I asked for a refund but they won't give me it.