Nationwide Outage Map
The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Nationwide users affected:
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Transactions
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Adam Roberts
(@A_R_Music) reported
@AskNationwide Is it possible to block someone in the nationwide app so they can’t send you payments anymore?
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Tony Brett (he/him)
(@tonybrett) reported
from
Oxfordshire, England
@william98024502 @AskNationwide No they don't have a problem. My error was entirely my fault for forgetting I'd frozen the card.
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Mera Bharat Mahaan
(@sap6370) reported
@AskNationwide 😪😪please help😪😪
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Simonmwuk
(@simonmwuk) reported
@AskNationwide Yes, I have one that I am using to authorise the payment. I get to the bit where I get the code. Insert that into the app and it says there is a technical issue. I did write the correct code. It’s done this twice now.
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Scott Griffwood 🏳️🌈
(@S_eastwood) reported
from
Luton, England
@AskNationwide That's who ive spoken to after 69 minute call yesterday told her system is down and today they have to email someone who will take 2 working days to give some simple information. It's simply not acceptable customer service for something thats cost £375 to be done
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DeniseS070
(@MichelleS070) reported
@ryansteps @AskNationwide Good question! It's ridiculous 🤨. I have a Sainsbury's credit card and verify payments by text and have NEVER had a problem. It's not reasonable to expect customer to carry a plastic card reader everywhere they go!
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Bearded Old Codger
(@BeardedBob7282) reported
@AskNationwide Just went into my local branch to pay in £10 of 50ps. 2 tills out of 3 manned & dealing with customers and up to 6 people waiting. One member of staff in the customer area greeting customers and asking if they needed the counter. Why didn't he man the 3rd till?
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Luke Davies
(@LukeDav67810862) reported
@AskNationwide Ah don’t worry about it I’ve fixed the issue for bow by re downloading but I think my card could still br frozen since I moved house
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Catherine O'Donnell
(@Catheri02068701) reported
@AskNationwide Sorry Rory but I have been bounced into DMs repeatedly with no result , have rung every week for 6 weeks with no result..we cannot speak to anyone who can help - where is reciprocal respect and kindness
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Big Millsy
(@RejoinToriesOut) reported
@AskNationwide your website says it’s quicker and easier to apply for / use the current account switching service if I log in to my nationwide online banking. I tried that and every time I tried it just said ‘sorry you need a Nationwide account to do this’ - 1/2
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𝙏𝙝𝙚 i̶r̶𝙍𝙚𝙡𝙚𝙫𝙖𝙣𝙩
(@1904Irrelevants) reported
£200 to move from the useless @HSBC_UK to @AskNationwide Don’t mind if I do. I did want you HSBC. Piss poor customer care and appalling online security hurdles to simply shop online. Won’t be coming back in a hurry.
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Krypto ®️
(@CT87_) reported
@AskNationwide I can't get a personal loan or an overdraft because I have poor credit. What other help can I get? Thank you
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N
(@nottashafierce) reported
@AskNationwide Can't log into my home insurance online, your system is down when will it be fixed
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Jack (I have Impersonators)
(@YSzipbanned) reported
@AskNationwide Existing visa disputes is no longer customer facing, but 5 minutes ago they were??????????
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Tara
(@shewasmyfriend) reported
@JonezinWidJonez @HSBC_UK Oh I'm closing my account and switching to @AskNationwide. Their customer service seems much better.
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