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Nationwide

Nationwide Outage Map

The map below depicts the most recent cities worldwide where Nationwide users have reported problems and outages. If you are having an issue with Nationwide, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Nationwide users affected:

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Portsmouth, England 1
London, England 2
Newport, Wales 1
Shefford, England 1
Richmond, England 1
City of London, England 1
Harringay, England 1
Bognor Regis, England 1
Sheffield, England 2
Leigh, England 1
Caerphilly, Wales 1
Gateshead, England 2
Birmingham, England 3
Boston, England 1
Gorseinon, Wales 1
Bristol, England 2
Wokingham, England 1
City of Westminster, England 2
Cardiff, Wales 1
Leighton Buzzard, England 1
Colwyn Bay, Wales 1
Chesterfield, England 1
Woodford Green, England 1
Casterton, England 1
Milford Haven, Wales 1
Leeds, England 1
Tamworth, England 1
Kirkcaldy, Scotland 1
Swansea, Wales 1
Great Yarmouth, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • plattrophy141
    Platinum Trophy 141 (@plattrophy141) reported

    @AskNationwide Hello, I ordered a credit card over 10 working days ago and I still haven’t received it. I start a new job on Monday which I need the card for to pay for travelling but now I won’t be able to get there because of your inadequate service. Trashy Bank

  • baghcat
    Soft Touch (@baghcat) reported

    Hey @AskNationwide it's MY MONEY! Restricting access to online banking unless I answer a load of invasive questions, some of which I cannot answer due to not being psychic is a huge stresser and a great way to have me terminate my 40 year old account. WELL DONE YOU. (NOT)

  • cicekeda73
    Eda Gumush (@cicekeda73) reported

    @AskNationwide are your online services not working? Your status says normal but I’m having trouble transferring money into accounts from one account into another? Please help

  • twwooer
    Sheridan Birtwistle (@twwooer) reported

    @AskNationwide UK National Cyber Security Centre recommends passkeys. Nationwide does not appear to have issued a statement about why it does not use them for banking. As your customer I would like a statement please about when you will adopt passkeys

  • kazzafage
    Karen Fage (@kazzafage) reported

    @AskNationwide so just about to apply for a 0% cc from @Virgin only to find I can’t do that as you now own them! Another kick in the teeth for @AskNationwide customers & you’re supposed to be customer friendly! 😡

  • Plsdoright
    JCB (@Plsdoright) reported

    @AskNationwide Struggling to contact Nationwide about customer service issues. Prepared lengthy email of appalling customer service from Aviva, insurance partner….but Nationwide don’t accept emails! Tried their chat…a wasted hour!

  • Plsdoright
    JCB (@Plsdoright) reported

    @AskNationwide Oh, and by the way, the last time I phoned @AskNationwide for help, I was on the phone for nearly two hours…and even then, failed to resolve the problem

  • NicoleM94x
    Nicole (@NicoleM94x) reported

    @AskNationwide @MarkWil66911411 I am also having issues

  • revoraman
    Ric M. (@revoraman) reported

    @AskNationwide What a bunch of absolutely useless ppl who man their Hlp Lines r. US site #CleanupPictures auto-renews without warning. They then hide behind screens such as Contact@support refusing to acknowledge. #Nationwide response? 'We cannot help. Have u tried to reach them?

  • Tel_Wilcox
    Francis Wilcox (@Tel_Wilcox) reported

    @AskNationwide @VirginMoney another day WITHOUT access to my money😠 No explanation why account was closed+No way to get MY money+Refuse to tell me what happens next CUSTOMER FOR 4 DECADES😲 ONE MORE DAY WITH ZERO COMMUNICATION👎 Appalling service❎ Recomend ppl change🤔

  • Josiry71
    Josie Bishop (@Josiry71) reported

    @AskNationwide I don't know when I have had such rude disrespectful service trying to help my elderly friend as I have had from your support service

  • lisas0504
    Lisa Schwartz (@lisas0504) reported

    @AskNationwide please can you help. I have a flex regular saver that finished 4th July. I have deposited up to June. Can I put one more on 1st July or have I reached the end. Thanks

  • Sparky2504
    Chris (@Sparky2504) reported

    Hi @AskNationwide The app isn’t working for me either! It hasn’t been working since last night. Keeps saying “Something went wrong”. I have restarted the app and also uninstalled and reinstalled it. Still doesn’t work.

  • ESCMattUK
    ESC Matt UK 🇬🇧 (@ESCMattUK) reported

    @AskNationwide I’ve been trying to move my money from my current account to my savings account for several days but the app keeps refusing to allow me to do it. Please help

  • chelllopez
    Shelly Lopezespejo (@chelllopez) reported

    @AskNationwide despite being a loyal customer for over 30yrs got letter yesterday saying my overdraft is being removed with a months notice, if I go into payment plan it affects credit rating. Disgusting treatment, am livid and will be leaving you!!

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