Nationwide Outage Map
The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Nationwide users affected:
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Transactions
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Mrs Biggs 🙂
(@YMBDY10) reported
Please help my son-in-law out @AskNationwide on hold for half an hour twice only for call to be dropped. Urgent matter with new account issues, please suggest alternative method to speak to sales team/ new account set up.
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MissXenetia💙
(@xenetia) reported
@AskNationwide anybody actually working on your fraud line?
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Louis
(@L_Alexander20) reported
@AskNationwide having issues with my debit card. How do I order a new card?
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Matthew Montgomery
(@tsissab86) reported
@AskNationwide No that is now not working just getting a technical error message now but I have managed to get logged back in to the app. Just a bit disappointed that I cannot seem to use this service as I travel a lot
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Paul McKigen
(@paulmc_96) reported
@AskNationwide hi, yesterday I made an order from argos, they payment has been processed but in my bank pending transactions there is another amount of 129.95 to come out. What can I do here? Or is it a visual error on the app?
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Matthew Montgomery
(@tsissab86) reported
@AskNationwide I can’t get to the login screen as it is asking for my details like when first downloaded the app. It just asks if I’ve got a nationwide account or now
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Tamzin Spencer
(@tamzin_spencer) reported
@AskNationwide I've gone into town today and my card has been working perfectly fine in the shops. I went to every ATM in my local town to withdraw some cash every ATM was saying so we were unable to process your transaction. Is there a reason for this?1/2
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T 🌸
(@1ts0bvi0us) reported
@AskNationwide I’ve entered my details in for my online banking and it’s saying it’s incorrect or they don’t match up?? I’ve tried using the card reader but I just got locked out of my pin instead. Please help. I’m hoping to access it today. Is there someone I can talk to?
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Matthew Montgomery
(@tsissab86) reported
@AskNationwide Why would I need to re-register when the app was working fine a few days ago. This is not great while I’m abroad having to do all this
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Matthew Montgomery
(@tsissab86) reported
@AskNationwide Yes I get a pop up says there is a technical problem and to try again or check the service availability but when I check the website says that it is all services are working. I have been using my card with no trouble
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Alister
(@bearengland20) reported
@AskNationwide I don’t need to talk about options, I want to add my son onto my solo current account that I have with you, to show proof that he has access to his own pip money
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wozzaてらつつち
(@hoohoowozza) reported
@AskNationwide your customer services are completely useless. Were no help to me whatsoever!
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Alister
(@bearengland20) reported
@AskNationwide Well I want to add my son onto my account as he’s looking for a mortgage and the bank he is getting the mortgage from, needs him to have access to his pip that I get into my bank account
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Chloe Knight
(@knightchlo) reported
Despite the fact I sent evidence with my claim of me contacting them several times, @AskNationwide have thrown out my claim. AirPods do not work despite all tricks tried, and I bought an extra 3 months warranty to cover myself. Company has vanished into thin air. Help?
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Sodexo UK & Ireland
(@SodexoUK_IRE) reported
@AskNationwide hello, do you have any plans to expand open banking access to include savings and mortgage accounts? Some other banks do this already.
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