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Nationwide

Nationwide Outage Map

The map below depicts the most recent cities worldwide where Nationwide users have reported problems and outages. If you are having an issue with Nationwide, make sure to submit a report below

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The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.

Nationwide users affected:

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Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.

Most Affected Locations

Outage reports and issues in the past 15 days originated from:

Location Reports
Haddington, Scotland 1
Retford, England 1
Slough, England 1
Frimley, England 1
Wandsworth, England 2
London, England 9
Birmingham, England 2
Dartford, England 1
Ipswich, England 1
Leicester, England 1
Southend-on-Sea, England 1
Leeds, England 1
Brighton, England 1
Woodford Green, England 1
Birkenhead, England 1
Woking, England 1
Ambleside, England 1
Twickenham, England 1
Livingston, Scotland 1
Milton Keynes, England 3
Northampton, England 2
Newtownards, Northern Ireland 1
Poole, England 1
Glasgow, Scotland 3
Eastbourne, England 2
Crawley, England 1
Derby, England 1
Weymouth, England 1
Greenock, Scotland 1
Aldershot, England 1
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Community Discussion

Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.

Beware of "support numbers" or "recovery" accounts that might be posted below. Make sure to report and downvote those comments. Avoid posting your personal information.

Nationwide Issues Reports

Latest outage, problems and issue reports in social media:

  • ethanms10
    Ethan (@ethanms10) reported

    @AskNationwide how do I check if an ISA is flexible and what’s your deadline for the end of the tax year?

  • Ankit20035
    mind your own business (@Ankit20035) reported

    @AskNationwide lost a customer for good now will move all business to Halifax since you continue to discriminate customers

  • BrianWillmot
    Brian P Willmot (@BrianWillmot) reported

    @DebiEvansMatron @AskNationwide What has happened 🤔 (I haven't had any issues with them).

  • craig13mcc
    Magic Cram Crock (@craig13mcc) reported

    @AskNationwide Evening guys, I've just had a "technical issue which wasn't my fault" message when trying to apply/open an account. Are you able to help me with this or point me to the correct team or number please. Cheers Craig

  • trollied
    Phil (@trollied) reported

    @Claire__McClean @AskNationwide You have a physical card with the number on. Apple Pay uses a completely different number that nobody has access to. You need to talk to the vendor that you did the transaction with & they will know how to refund you.

  • Yaga_42o
    🌬️Yaga💨💨💨 (@Yaga_42o) reported

    today I had to contact @AskNationwide because one of my kid trust fund account went missing from my banking app. Turns out the address was incorrect. No letter to tell me there’s an issue, just removed the account. Only removed one account even though both have the same issue.

  • Beleza_Rach
    Rachael Santangelo (@Beleza_Rach) reported from Haddington, Scotland

    Not sure if it's @TheAA_UK or @AskNationwide who are not great but after 18 years breaking down on the motorway and being told someone will be here in 4 hrs when your 15 mins from Edinburgh is blowing my mind!!!!

  • revoraman
    Ric M. (@revoraman) reported

    @AskNationwide At last, a positive response from Nationwide after the abdication of Customer Care by the could-not-care-a-fig woman I spoke to on Saturday from inside the Branch. Thanks, Nathan.

  • TeddyYoug64898
    Teddy. C Youg (@TeddyYoug64898) reported

    @AskNationwide @_xnxnxs_ Every time any body posts a problem on any social media platform, your answer is DO YOU WANT TO RAISE A COMPLAINT.. What has happened to your company its absolutely ridiculous pathetic and to top it all really bad..

  • WCardale6746
    William Cardale (@WCardale6746) reported

    @AskNationwide Hello, I tried to visit your stevenage branch recently in the afternoon and the atms were both switched off and the branch had shut early. Please could you let know if the atms were switched off due to issues as it was an inconvenience to me

  • ISaveDolphins
    Kieran Byng (@ISaveDolphins) reported

    @AskNationwide can we talk about logging in online for mortgage details, login only allows 10 digits, my Acc No has 11. Thanks, Kieran

  • bickley200
    Christine Bickley 🇬🇧 (@bickley200) reported

    Was due to travel to DBX on 2nd March. Trying to claim back loss of AirB&B cost from @AskNationwide Flex Plus (covered by @avivaplc) and being told 'Underwriters are discussing it'. Checked Ts&Cs and we have complied with all. Anyone else having this problem? @Telegraph

  • Rebel444120668
    Rebel444 (@Rebel444120668) reported

    @DebiEvansMatron @AskNationwide Bad, Ask you why you are withdrawing your own money, for years, and not just Nationwide. Then they don`t want you to have a lot of cash at home. All of them are a problem.

  • WhatFuckwittery
    Chartman69 (@WhatFuckwittery) reported

    @AskNationwide customer service ? Absolute joke ! 🤬

  • independencekat
    kathleen reid (@independencekat) reported

    @AskNationwide couldnt get 2 separate payments through this morning to, two different companies. Used another card , different bank. No issues at all.

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