Nationwide Outage Map
The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Nationwide users affected:
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Transactions
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
Tips? Frustrations? Share them here. Useful comments include a description of the problem, city and postal code.
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Bryan Mottram
(@BryanMottram) reported
@AskNationwide I’ve sent 4 emails to one of your colleagues which includes info for a mortgage application (transfer of equity) and my situation is urgent! I’ve not had any response at all and when I try to call there is no answer. Can someone please help!
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POTP
(@partofthepublic) reported
@AskNationwide Just got off the phone with your complaints department… they were no help, had no useful information and apparently the information I wanted was impossible to get because no one at nationwide knows anything about the process I was querying
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Karl Chadwick
(@KARLCHADW) reported
@AskNationwide Yes any payments through websites will not work. Your call team did everything they could to help but had no way of escalating the problem. I've just moved my bank account to you and this is not great first impressions other than your team were polite and as helpful as could be.
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Keith Gulliver
(@billellerington) reported
@AskNationwide Every time it's the same reply. I don't understand what the problem is.
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iamgb61
(@glendafallow) reported
@AskNationwide Hi. Your ad isn't about feeling but it looks like it is. I also support a person's choice but we should all be aware of the influences around us . Working in health promotion these things really cause concern.
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John Roberts
(@princeeroberts) reported
@AskNationwide I am having problems seeing my account information on the app. Are you aware of this issue?
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ru
(@cherryyterryy) reported
@AskNationwide i just ordered something online via paypal. the transaction has only been confirmed as happening once by paypal and the business which i purchased from. however, on my banking app it says the purchase has happened twice. please help
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Chris Martin
(@cm_uk) reported
@AskNationwide I’m going through mortgage application, switching from current provider. There have been errors with your system which has meant my case been ‘re-keyed’ and now my illustration has been lost. Apparently without this -my mortgage can’t be completed.Please contact me
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JayNash11399
(@nash11399) reported
@AskNationwide any ideas why my verification isn’t working on my app?
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Scott Phillipson
(@Arctic76) reported
@AskNationwide my mother if disabled and needs help in transferring money around. We pay stuff in for her and occasional card withdrawal but given she may need to move larger amounts for ongoing care costs how does she set me up to do this on her behalf?
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Bethan Houghton🏴
(@bethan270) reported
@AskNationwide is your online system down? Made a transfer from Santander to my Nationwide account and its not been received.
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molls
(@croninmolls) reported
@AskNationwide money being bounced back into my account as a correction of transfer this morning when I try to pay to a joint account with Santander, it’s not their problem as I can transfer money into the same account from Santander itself. Look into it pls.
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Karl Chadwick
(@KARLCHADW) reported
@AskNationwide I've been trying to make a payment on 3 different websites and all 3 of them have been declined. Spoken with customer services and you have said there is no block on my card/account. Best advice they could give is try a different card! This is my bank account!
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Danielle Willcock
(@danii4101) reported
@AskNationwide Hi are there problems currently receiving payments as I’ve sent one and it hasn’t gone through?
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Claire Powell
(@Powellfamily96) reported
@AskNationwide @powell_j96 Glad you are aiming for ‘sufficient service’ for your customers. Shame you don’t consider customers who work full time and only have Saturdays off….
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