Nationwide Outage Map
The map below depicts the most recent cities in the United Kingdom where Nationwide users have reported problems and outages. If you are experiencing problems with Nationwide, please submit a report below.
The heatmap above shows where the most recent user-submitted and social media reports are geographically clustered. The density of these reports is depicted by the color scale as shown below.
Nationwide users affected:
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Transactions
Nationwide Building Society is a British mutual financial institution. Its headquarters are in Swindon, England. Nationwide offers current accounts, savings, investments, loans, credit cards and other financial products.
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Most Affected Locations
Outage reports and issues in the past 15 days originated from:
Community Discussion
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Nationwide Issues Reports
Latest outage, problems and issue reports in social media:
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Soraya Radford
(@SorayaRadford) reported
@AskNationwide thanks for the compensation due to the payment delays last week. Think you’ve handled the issue well.
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GhostCraft1984
(@GCraft1984) reported
@AskNationwide @LeeFerrisRE So this comp is only to people who couldn't pay dds on the day of your error and not the many people who were waiting for our money to come in to our accounts due to your ineptness nice to know ...... not
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KJ
(@ktjohnson_x) reported
Been with @AskNationwide for nearly 30 years and yet haven’t been compensated for not being able to access my own money. Time to move banks I wonder? They are taking the pee now compensating only some customers. How is that fair Nationwide? We were ALL affected.
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John Beale
(@TheJohnb143) reported
@AskNationwide Why should I have to have multiple devices? I have been a customer for over 20 years and the service just gets worse every year. Perhaps if Nationwide invested in "modern" tech, not cobbled together stuff, tyhe tech might work. Stop blaming your customers
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Jaimie Newman
(@newman0608) reported
@AskNationwide is there a problem with you app, I am unable to log in. Husband is also unable to log in.
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James jones
(@uso_roman) reported
@AskNationwide when are your constant shutdowns of money moving going to stop , every pay day I get it gets delayed because your down and my driving lessons are delayed because the money doesn't make it into her account because of the delays
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John Beale
(@TheJohnb143) reported
@AskNationwide A savings account as explained in my original tweet! Suggest you read the linked tweets! Complaint has been raised - told 5 working days before I get a reply. No doubt it will be the customers fault. Seems it was when your payments system gave up.
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Simon West
(@WhiskyPedaller) reported
@AskNationwide Hi guys, I saw that you were giving compensation to customer because of all the issues over the christmas period, how do I claim this?
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TeaPea
(@gayarpone) reported
@AskNationwide This needs to be done NOW. I cannot even access my account to check if there are any issues! Because it takes 24 hours to check. Not even raised/queried as an issue! Pretty angry right now!
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Melanie Young (A1784728)
(@MelanieWooo) reported
@AskNationwide What about those of us who changed our finances *again* for this outage? Laughably, I switched my second current account to Nationwide on 31 Dec having been a member for over 15 years.
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Widsey
(@Widsey3) reported
@AskNationwide Logged it Saturday. Was told beginning of the week it would be 3 working days, then told 7 days then told as it relates to payment you have 56 days to reply
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Ron Cameron
(@Camocam55) reported
@AskNationwide Thanks for your reply, from a letter I’ve seen ( from another member ) it appears that the info on your website is incorrect regards weight & length if Motorhome’s hopefully it will be update asap
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Colonel Egg
(@EggyMemes) reported
@Detective82 @AskNationwide @binance They say they're run by the customers for the customers but when they have errors they dont tell the customers what's going on for 16 hours and they dont let trust their customers with their own money now wow 👀
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RJA1998
(@RJA1998) reported
@AskNationwide I'm not interested in another three hours on hold and I have a job to go to. I switched away from you because I was absolutely disgusted with the service and yet I'm still forced to deal with the problems you cause me. Dreadful company avoid at all costs. Holding my money hostage
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John Beale
(@TheJohnb143) reported
@AskNationwide Why cannot I close a savings account on line or in the app? Tried using the "bot", but this just errors and my complaint has been deleted Do you not want customers? I now need an email address, so that I can raise an official complaint.
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